Prince Castle EHB23A Installation Manual

Operation

Extend Holding Bin

Manual

ATTENTION: Read the instructions before using the machine.

LIMITED WARRANTY

This product is warranted to be free from defects in material and/or workmanship for a period of 3 years (repair parts) and 2 years (service labor) from date of original installation, not to exceed 30 months from the date of manufacture. Any component which proves to be faulty in material and/or workmanship will be replaced or repaired (at the option of Prince Castle LLC) without cost to the customer for parts and labor. This warranty covers on location service (i.e. trip charges and or mileage). Travel mileage is limited to 100 miles (200 Kilometers) round trip (one trip warranty) from an authorized service agency or its sub-service agency. This warranty is subject to the following exceptions/conditions:

• Use of any non-genuine Prince Castle parts voids this warranty.

• All labor to be performed during regular work hours. Overtime premium (the incremental amount) will be charged to the customer.

• Damage caused by carelessness, neglect and/or abuse (e.g., dropping, tampering or altering parts, equipment damaged in shipment, by fire, flood or an act of nature) is not covered under this warranty.

• All problems due to operation at voltages other than that specified on equipment nameplates are not covered by this warranty. Conversion to correct voltage is the customer’s responsibility.

• This equipment must be serviced by Prince Castle Authorized Service Agency or a Prince Castle Service Technician during the warranty period.

Note: When connected to the Kitchen Minder, the Transfer and Menu functions are disabled on the button bar.

EHB Series

TABLE OF CONTENTS

Model Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Model Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Safety Information . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .2

Configurations . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .3

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Standalone Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Setting Product Location (Standalone Mode) . . . . . . . . . . . . . . . . . .7

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Setting the Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Calibrating the Heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Changing the Hold and Cook More Times . . . . . . . . . . . . . . . . . . . .10

Changing Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Changing Temperature Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Adjusting Alarm Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Default Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Zone Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..13

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16-17

Exploded Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..18

355 EAST KEHOE BLVD. ~ CAROL STREAM, IL, 60188, USA

PHONE: 630-462-8800 ~ TOLL FREE: 1-800-PCASTLE

FAX 630-462-1460 ~ WWW.PRINCECASTLE.COM

Extend Holding Bin

EHB Series

Model Identification

Model Specifications

STYLE MODEL NO. WIDTH (mm) HEIGHT (mm) DEPTH (mm) WEIGHT (kgs) VOLTAGE AMPS

2H X 2W EHB22A 19.7 (500) 11.1 (282) 14.1 (358) 64 lbs. (29.0) 208-240 3.8-4.3 2H X 3W EHB23A 27.2 (691) 11.1 (282) 14.1 (358) 74 lbs. (33.6) 208-240 6.8-7.8 2H X 4W EHB24A 33.2 (843) 11.1 (282) 14.1 (358) 97 lbs. (44.0) 208-240 9.0-10.4 3H X 2W EHB32A 19.7 (500) 18.3 (465) 14.1 (358) 80 lbs. (36.3) 208-240 6.8-7.8 3H X 4W EHB34A 33.2 (843) 18.3 (465) 14.1 (358) 120 lbs. (54.4) 208-240 13.5-15.6 4H X 2W EHB42A 19.7 (500) 20.6 (523) 14.1 (358) 94 lbs. (42.6) 208-240 7.5-8.7

NOTE: All Model Num bers above are for d ouble-sided units (with auxiliary timer bars). For single-sided, remove the letter “A”

NOTE: For inter national (out side of th e US) add “ CE” t o t he end o f the model number.

NOTE: Weight (kg s) is shippi ng weight .

Safety Information

WARNING

Indicates information important to the proper operation of the unit. Failure to observe may result in damage to the equipment and/or severe bodily injury or death.

CAUTION

Indicates information important to the operation of the unit. Failure to observe may result in damage to the equipment.

The service manual is intended for use by persons having electrical and mechanical training and a level of knowledge. PRINCE CASTLE cannot be responsible, or assume any liability for injury or damage arising from the use of this manual.

To avoid personal injury and/or property damage, it is important that safe service practices be observed, including the following:

- Do not service this unit without first reading this manual.

- Do not attempt a repair, if you have doubt as to your ability.

- Do not attempt to replace any components, unless all power has been disconnected.

Safe Service Practice

Extend Holding Bin

EHB Series

Conguraons

EHB22A

EHB32A

EHB23A

EHB24A

EHB42A

EHB34A

Extend Holding Bin

EHB Series

Product Identification

PAN LIDS, ONLY used with broiled products.

(Fried products DO NOT require lids)

Temperature

Control Panel

Button Bar

Power

ON/OFF

Switch

LED TIMERS ( tri-color)

(1 for each pan arrow button)

BUTTON BAR

PRINCE CASTLE

LOGO Button

TRANSFER Button

(Not used)

PAN ARROW Buttons

(2 for each slot wide)

UP and DOWN ARROW

UPPER PAN Display (1 for each slot wide)

Installation

Remove the unit from the carton and inspect for signs of

damage. If there is damage to the unit:

• notify the carrier within 24 hours of delivery

• save carton and packaging materials for inspection purposes

• contact your local dealer, or if purchased directly, the Prince Castle Sales Department at 800-722-7853 or 1-630-462-8800 to arrange for a replacement unit.

NOTE: Plug the pow er c ord in to th e proper elec trical receptacle. All electrical connections must be in accordance with local electrical codes and any other applicable codes.

Place Extend Holding Bin on flat surface.

Remove blue and/or white protective covering.

NOTE: When installin g th is unit, the am bient temperat ure at the mounting site should not exceed 100°F (38°C)

ENTER Button

LOWER PAN Display

(1 for each slot wide)

Plug unit into a grounded

receptacle with a matching plug configuration.

WARNING:

All electrical connections must be in accordance with local electrical codes and any other applicable codes. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard. To prevent an electric shock hazard this device must be bonded to equipment in close proximity with an equipotential bonding conductor. This device is equipped with a grounding lug for this purpose.

BKFT LED (Breakfast)

REG LED

(Regular Menu)

Extend Holding Bin

EHB Series

Operation

WARNING: This application is not intended for use by persons (including children) with reduced physical, sensory

or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

To turn on the unit,

Turn Power On/Off switch (A) to ON position.

Allow 20 minutes for heaters to reach operating temperature. The button bar will read “WARM

(A)

NOTE: Load pan c overs (if used) and insert pans i nto th e unit.

Press all Pan Arrow buttons.

The Pan displays will show the assigned product name.

If no product is assigned, the display will be dim and show “----”. Pressing the Pan Arrow button will not activate the timer if “----” is displayed. Pressing Pan Arrow button when product name is displayed will start timing cycle.

UP” as the unit warms up, they will display the product names.

BKFT (Br eakf ast) or REG (Regu lar Menu)

will be lit depending on pre-programmed menu.

When LED is off, load product and press

the Pan Arrow button.

If more than one pan is active for a product, the LED for the first pan loaded will turn to GREEN.

The LED for the 2nd pan loaded

with the same product will turn If only one pan is active for a product, the LED will turn to GREEN.

When any of the timer LED flash, cook more product.

If red LED is flashing, remove and discard product as

from GREEN to YELLOW.

The LED timer can be stopped

(cancelled) at any time by

pressing and releasing the

corresponding PAN Arrow button.

GREEN (flashin g) = Cook mor e prod uct YELLOW (flashing) = Cook more pr od uct

LED Timing Status

LED TIMERS

OFF (steady) = Read y f or pro duct RED (flashin g) = Discard pro duct GREEN (steady) = Ol dest pr od uct, us e fi rst GREEN (flashing) = Cook more prod uct YELLOW (steady) = New er produc t, use green fir st YELLOW (flashing) = Cook more prod uct

RED (flashin g) = Discard pro duct

WARNING: HOT SURFACES

Extend Holding Bin

EHB Series

Standalone Mode

NOTE: Pr in ce Castle Ho ld ing bins are not t o b e co nn ected to each

other unless a Kitchen Minder is in use. If attempting to configure bins with Kitchen Minder, please refer to the included Kitchen Minder Setup Manual

Set all bin addresses to bin1.

The factory default address for all bins and timers is address bin1.

To check the bin address, press and hold the ACTUAL TEMP and SETPOINT buttons. The display will show the bin address. Default for a new address is bin1.

To change a bin address, disconnect power to the unit and wait

10 seconds. Reconnect power to the unit and immediately press and hold the ACTUAL TEMP and SETPOINT buttons.

PROG LED

NOTE: Con ti nue to h ol d the buttons until PROG LED turns on.

Set Timer Bar addresses.

Since each bin is addressed bin1, the bottom bar on each bin will be addressed bar2. If there is an upper bar on a bin, it will be addressed bar3.

Remember: if there are bars on the back of the unit, they do not need to be addressed separately, they follow the front.

NOTE: Thi s n aming sch eme onl y is tr ue w ithou t a k it chen management system, if hooked up to a system like Kitchen Minder, it is different. See its user manual for details.

To check the timer address, press and hold the PRINCE CASTLE

LOGO bu tt on on the b ut ton bar and th e DOWN Arro w b ut ton.

The current timer address will be displayed in the far right timer display. To change the timer address, proceed to Step 6.

To change the timer address, disconnect power to the unit and

wait 10 seconds. Reconnect power to the unit and immediately.

Press and hold the PRINCE CASTLE LOGO button on the button bar and the DOWN Arrow button until the display shows SET ADDR ↑↓ ENTR BAR2. Th e addr ess nu mb er will bl ink on / off.

Use the UP or DOWN Arrow button to scroll to the desired address.

Press the PRINCE CASTLE CROWN button to store the new address.

Available addresses are: bin1 thru bin6, bin1 will always be used when not using Kitchen Minder.

Use the UP or DOWN Arrow button to scroll to the desired address.

Press the ENTER button to store the new address and return to normal operating mode. Press the PRINCE CASTLE LOGO button on the button bar to save the setting. Available addresses are: Bar2 thru Bar7

NOTE: Bar addresses are numbered from the bottom up

Extend Holding Bin

EHB Series

Setting Product Location (Standalone Mode)

To change a menu selection for a specific pan cavity, use the following steps:

A. Press and hold the PRINCE CASTLE LOGO button for 6 seconds. All Pan displays will show PROG. All LED Timers will be RED.

B. Press a Pan Arrow button to change the menu. The LED Timer will change to YELLOW and the display will change from PROG to the assigned menu item.

NOTE: Setti ng a p an t o a p articular pr oduct wi ll automatically ch ang e the oth er p an in th at zone to the same prod uct.

To shut down the unit,

turn the Power On/Off switch (A) to OFF position.

(A)

C. Press the UP or DOWN Arrow

button to scroll to the desired menu item.

E. Repeat steps A – D as required for other Pan displays. Press the PRINCE CASTLE LOGO button to exit the Program Mode.

NOTE: A pan may be set as “not used” by assigning “- - - -” as its product.

D. Press the ENTER button to select the menu item.

Cleaning

WARNING:

Before performing any maintenance, turn the power switch to the OFF position and unplug the power cord from the electrical receptacle.

CAUTION:

This unit is not watertight. Do not clean with a water jet/jet spray. Do not immerse the unit in water.

1. Turn the unit off and unplug the power cord from electrical receptacle.

2. Remove the pans and covers. Wipe all parts and unit with a damp cloth.

DO NOT use a green Scotch Bright p ad cl eaner, i ce or water .

Extend Holding Bin

EHB Series

Setting the Temperature

The unit has multiple shelves, each with both an upper and lower heater for each zone. The heaters follow the default setpoints of the preset products for each pan Each heater has a programmable range of 150° – 275°F (66° – 135°C). Use the instructions below and the following steps to set the setpoint temperatures for each heater.

NOTE: Only applic able in s tan d-alone mode when not connected to Product Management sys- tem, setpoint cannot be changed when connected to a kitchen manager.

UPPER SHELF LED

This LED will be lit to indicate upper shelf is selected.

PROG LED

This LED will be lit to indicate unit is in Program Mode.

LOWER SHELF LED

This LED will be lit to indicate lower shelf is selected.

ACTUAL TEMP BUTTON and LED

Press to display actual temperature for the

selected heater. LED will be lit when actual

temperature is displayed.

SETPOINT BUTTON and LED

Press to display setpoint temperature of a

selected heater. LED will be lit when setpoint

temperature is displayed.

The SET PRODUCT TEMP menu is used to change the Hold and Cook-More times.

Press and hold the PRINCE CASTLE LOGO button on the button bar, then immediately press and hold the MENU/ENTER button on the button bar until the display shows one of six programming menus…..(hold for about 5 seconds) Use the UP or DOWN Arrow button to scroll to the SET TEMP ↑ ↓ ENTR (Set Product Temperature) menu.

ARE HEATER TEMPERATURES

AND DO NOT INDICATE ACTUAL

CAUTION:

DISPLAYED TEMPERATURES

FOOD TEMPERATURES.

TEMPERATURE DISPLAY

A, B, C, D ( E, F ) = ZONES Upper and Lower Heater

UP/DOWN ARROW BUTTONS

Used with other Buttons to scroll through heater

and temperature selections.

CROWN BUTTON

Press to enter temperature selections.

NOTE: To r eset all c ali br ati ons to th e factor y s ettings, turn the unit off, then press and hold the UP and DOWN Arrow buttons simultaneously while turning the unit back on. A “P” will appear in the display and all calibrations will be reset to original factory settings.

Press and release the MENU/ENTER button to enter the programming menu, the display should then read SEL TEMP XXXX ↑ ↓

(the XXXX is where the product abbreviation is displayed). Use the UP and DOWN arrows to navigate to the desired product.

Press the MENU/ENTER button to select that product profile to update, the display will read SET UPR XXXX ###s↑ ↓ the XXXX

is where the product abbreviation is displayed, and ### is the temperature. Use the UP and DOWN arrows to set the temperature of the upper heater of that zone. Confirm setpoint by pressing MENU/ENTER

+ 16 hidden pages

Prince Castle EHB23A Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual