Prince Castle DHB-BK17C, DHB-BK15C Operators Manual

Operation

LIMITED WARRANTY

This product is warranted to be free from defects in material and/or workmanship for a period of 1 year from date of original installation, not to exceed 18 months from the date of manufacture.

Any component which proves to be faulty in material and/or workmanship will be replaced or repaired (at the option of Prince Castle, Inc.) without cost to the customer for parts and labor. This warranty covers on location service (i.e. trip charges and or mileage). Travel mileage is limited to 100 miles (200 Kilometers) round trip (one trip warranty) from an authorized service agency or its sub-service agency.

This warranty is subject to the following exceptions/conditions:

• Use of any non-genuine Prince Castle parts voids this warranty.

• All labor to be performed during regular work hours. Overtime premium (the incremental amount) will be charged to the customer.

• Damage caused by carelessness, neglect and/or abuse (e.g., dropping, tampering or altering parts, equipment damaged in shipment, by fire, flood or an act of God) is not covered under this warranty.

• All problems due to operation at voltages other than that specified on equipment nameplates are not covered by this warranty. Conversion to correct voltage is the customer’s responsibility.

• This equipment must be serviced by Prince Castle Authorized Service Agency or a Prince Castle Service Technician during the warranty period.

TABLE OF CONTENTS

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting the Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Calibrating Heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Selecting Breakfast and Regular Menus . . . . . . . . . . . . . . . . . . . . . . 7

Programming the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Changing the Hold and Cook-More Times . . . . . . . . . . . . . . . . . . . . . 8

Changing Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Factory Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Exploded View and Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

355 East Kehoe Blvd. • Carol Stream, IL 60188 USA

Telephone: 630-462-8800 • Toll Free: 1-800-PCASTLE

Fax: 630-462-1460 • www.princecastle.com

Manual

Product Holding Bin

DHB-BK17C/15C

(with Prince Castle Button Bar)

RINC

STL

LLC

WORLDWIDE

Product Holding Bin

Safety Information

Indicates information important to the proper operation of the unit. Failure to observe may result in damage to the equipment and/or severe bodily injury or death.

Indicates information important to the operation of the unit. Failure to observe may result in damage to the equipment.

WARNING

CAUTION

Electrical Specifications

Model No. Volts Watts Hz

DHB-BK17C/15C 208 – 240 2140 – 2850 50/60

Product Identification

Upper Button Bar

REG

(Regular Menu)

LED

UP and DOWN Arrow Buttons

Prince Castle

Logo Button

Components

Pan Buttons

(qty. 4)

Top Shelf Pan

Displays

(qty. 4)

BKFT

(Breakfast)

LED

MENU/ENTER

Button

Lower Button Bar

Power On/Off

Switch

Pan Racks

Temperature

Control

Panel

Pan Covers

Only used with broiled products

(Fried products do not require covers)

Upper

Button

Bar

Lower

Button

Bar

LED Timers

(tri-color)

(qty. 4)

Prog.

Displays

(qty. 4)

Transfer

Button

REG

(Regular Menu)

LED

UP and DOWN

Arrow Buttons

Prince Castle

Logo Button

Pan Buttons

(qty. 8)

Middle Shelf Pan

Displays

(qty. 4)

BKFT

(Breakfast)

LED

MENU/ENTER

Button

LED Timers

(tri-color)

(qty. 8)

Lower Shelf Pan

Displays

(qty. 4)

Transfer

Button

Important

Prince Castle reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to

corresponding changes, improvements, additions or replacements for previously purchased equipment.

DHB-BK17C/15C

RINC

STL

LLC

WORLDWIDE

Product Holding Bin

RINC

STL

LLC

WORLDWIDE

Installation

Remove the unit from the carton and inspect for signs of damage. If there is damage to the unit:

• notify the carrier within 24 hours of delivery

• save carton and packaging materials for inspection purposes

• contact your local dealer, or if purchased directly, the Prince Castle Sales Department at 800-722-7853 or 1-630-462-8800 to arrange for a replacement unit.

Verify that the following parts have been received.

• 1 pan cover kit

NOTE: When installing this unit, the ambient temperature at the mounting site should not exceed 100°F (38°C).

Plug the power cord into the proper electrical receptacle. All electrical connections must be in accordance with local electrical codes and any other applicable codes.

All electrical connections must be in accordance with local electrical codes and any other applicable codes.

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.

To prevent an electric shock hazard this device must be bonded to equipment in close proximity with an equipotential bonding conductor. This device is equipped with a grounding lug for this purpose and is marked with the following symbol.

WARNING

Operation

This application is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

WARNING

Turn power On/Off switch (A) to ON position.

Load pan covers (if used) onto pan racks and insert racks into the unit.

Allow 20 minutes for heaters to reach operating temperature.

(A)

Press all PAN buttons. The PAN displays will show the assigned product name.

If no product is assigned, the display will be dim and show “

----

”. Pressing the PAN button will not activate the timer if “

----

” is displayed. Pressing PAN button when product name is displayed will start timing cycle.

BKFT (Breakfast) or REG (Regular Menu) will be lit, depending on pre-programmed menu.

LED Timing Status

LED Timers

RED (steady) = Ready for product RED (flashing) = Discard product GREEN (steady) = Oldest product, use first GREEN (flashing) = Cook more product YELLOW (steady) = Newer product, use green first YELLOW (flashing) = Cook more product

When LED is steady RED, load product and press the PAN button.

If more than one pan is active for a product, the LED for the first pan loaded will turn from RED to GREEN.

An LED timer can be stopped (cancelled) at any time by pressing and releasing the corresponding PAN button.

If only one pan is active for a product, the LED will turn from RED to GREEN.

The LED for the 2nd pan loaded with the same product will turn from RED to YELLOW.

DHB-BK17C/15C

Product Holding Bin

Operation (continued)

When any of the timer LEDs flash, cook more product or remove and discard product as indicated.

GREEN (flashing) = Cook more product YELLOW (flashing) = Cook more product RED (flashing) = Discard product

Hot surfaces.

WARNING

Product, along with any remaining time, can be transferred from one cavity to another as follows:

A. Press and release the

TRANSFER button on the button bar of the product to be moved. All displays will flash between bright and dim.

C. Press and release the

TRANSFER button on the button bar to which the product will be moved. Available locations will flash.

B. Press and release the PAN

button of the product to be moved. All displays except this one will stop flashing.

D. Move the product. Press and

release the PAN button for the new location. The new location will finish timing the product. When the transferred pan timing expires, location will revert to original menu setting.

NOTE: If product transfer is not completed within a pre-programmed transfer time, the transfer will be cancelled. See your Manager.

To change a menu selection for a specific pan cavity, use the following steps:

A. Press and hold the PRINCE CASTLE LOGO button for 6 seconds. All

PAN displays on the button bar will show PROG. All LED Timers on the button bar will be RED.

B. Press and hold the button bar’s MENU/ENTER button. The display

next to the MENU/ENTER button will display the menu choices. While holding the MENU/ENTER button, press the UP or DOWN Arrow button to scroll through the menu choices.

C. Press a PAN button to change the menu. The LED Timer will change

to YELLOW and the display will change from PROG to the assigned menu item.

NOTE: On the top button bar, only the displays with PAN buttons can be programmed and will have menu items. They are for the Top Shelf Pans.

D. Press the UP or DOWN Arrow

button to scroll to the desired menu item.

E. Press the MENU/ENTER button

to select the menu item.

F. Repeat steps A – E as required for other PAN displays. Press the PRINCE

CASTLE LOGO button to exit the Program Mode.

NOTE: Up to six menu items may be programmed for each PAN button. In addition, a pan may be set as “not used” by assigning “- - - -” as its product.

DHB-BK17C/15C

RINC

STL

LLC

WORLDWIDE

+ 8 hidden pages

Prince Castle DHB-BK17C, DHB-BK15C Operators Manual

Specifications and Main Features

Frequently Asked Questions

User Manual