Prince Castle DHB-BK Installation Manual

Operation Manual

Product Holding Bin

DHB-BK Series

(with Prince Castle Button Bar)

This product is warranted to be free from defects in material and /or

LIMITED WARRANTY

workmanship for a period of 2 years from date of original installation, not to exceed 30 months from the date of manufacture.

Any component which proves to be faulty in material and/or workmanship will be replaced or repaired (at the option of Prince Castle, Inc.) without cost to the customer for parts and labor. This warranty covers on location service (i.e. trip charges and or mileage). Travel mileage is limited to 100 miles (200 Kilometers) round trip (one trip warranty) from an authorized service agency or its sub-service agency.

This warranty is subject to the following exceptions/conditions:

• Use of any non-genuine Prince Castle parts voids this warranty.

• All labor to be performed during regular work hours. Overtime premium (the incremental amount) will be charged to the customer.

• Damage caused by carelessness, neglect and/or abuse (e.g., dropping, tampering or altering parts, equipment damaged in shipment, by fire, flood or an act of God) is not covered under this warranty.

• All problems due to operation at voltages other than that specified on equipment nameplates are not covered by this warranty. Conversion to correct voltage is the customer’s responsibility.

• This equipment must be serviced by Prince Castle Authorized Service Agency or a Prince Castle Service Technician during the warranty period.

Note: When connected to the Kitchen Minder, the Transfer and Daypart functions are disabled on the button bar.

TABLE OF CONTENTS

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting the Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Calibrating Heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Selecting Breakfast and Regular Menus . . . . . . . . . . . . . . . . . . . . . . . 7

Programming the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Changing the Hold and Cook-More Times . . . . . . . . . . . . . . . . . . . . . 8

Changing Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

CastleNet

Factory Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Exploded View and Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Communications Network . . . . . . . . . . . . . . . . . . . . . . . . 10

355 East Kehoe Blvd. • Carol Stream, IL 60188 USA

Telephone: 630-462-8800 • Toll Free: 1-800-PCASTLE

Fax: 630-462-1460 • www.princecastle.com

Product Holding Bin DHB-BK Series

Safety Information

WARNING

Indicates information important to the proper operation of the unit. Failure to observe may result in damage to the equipment and/or severe bodily injury or death.

CAUTION

Indicates information important to the operation of the unit. Failure to observe may result in damage to the equipment.

Product Identification

Components

Temperature Control

Panel

Electrical Specifications

Model No. Volts Watts Amps Hz

DHB-BK1C 208 – 240 2500 8.7 – 10.5 50/60

DHB-BK3C 208 – 240 2500 8.7 – 10.5 50/60

DHB-BK5C 220 – 240 2300 10.0 50/60

DHB-BK7C 220 – 240 2300 10.0 50/60

Pan Covers

Only used with broiled products

(Fried products do not require covers)

Pan Ra cks

Button Bar

LED Timers (tri-color)

(qty. 8)

Pan Butto ns

(qty. 8)

Burger King Logo

Button

Power On/Off Switch

Transfer Button

Upper Pan Displays

(qty. 4)

Lower Pan Displays

(qty. 4)

UP and DOWN Arrow

Buttons

DAYPART/ENTER

REG (Regular Menu) LED

Button

BKFT (Breakfast) LED

Important

Prince Castle reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to

corresponding changes, improvements, additions or replacements for previously purchased equipment.

Installation

Product Holding Bin

DHB-BK Series

Remove the unit from the carton and inspect for signs of damage. If there is damage to the unit:

• notify the carrier within 24 hours of delivery

• save carton and packaging materials for inspection purposes

• contact your local dealer, or if purchased directly, the Prince Castle Sales Department at 800-722-7853 or 1-630-462-8800 to arrange for a replacement unit.

Verify that the following parts have been received.

• 1 pan cover kit

Operation

Turn power On/Off switch (A) to ON position.

Load pan covers (if used) onto pan racks and insert racks into the unit.

(A)

Allow 20 minutes for heaters to reach operating temperature. The Temperature Display will

----

” until unit is warmed

read “ up, then display will show preprogrammed operating temperature.

NOTE: When installing this unit, the ambient temperature at the mounting site should not exceed 100°F.

Plug the power cord into the proper electrical receptacle. All electrical connections must be in accordance with local electrical codes and any other applicable codes.

If the unit is to be networked with other Prince Castle units, refer to the CastleNet instructions.

Communication Network section in this manual for installation

Press all PAN buttons.

The PAN displays will show the assigned product name.

EGGS EGGS

If no product is assigned, the display will be dim and show “ Pressing the PAN button will not activate the timer if “ displayed. Pressing PAN button when product name is displayed will start timing cycle.

----

” is

BKFT (Breakfast) or REG (Regular Menu)

”.

will be lit depending on pre-programmed menu.

LED Timing Status

EGGS EGGS

LED Timers

RED (steady) = Ready for product RED (flashing) = Discard product GREEN (steady) = Oldest product, use first GREEN (flashing) = Cook more product YELLOW (steady) = Newer product, use green first YELLOW (flashing) = Cook more product

When LED is steady RED, load product and press the PAN button.

If more than one pan is active for a product, the LED for the first pan loaded will turn from RED to GREEN.

The LED for the 2nd pan loaded will turn from RED to YELLOW.

An LED timer can be stopped (cancelled) at any time by pressing and releasing the corresponding PAN button.

If only one pan is active for a product, the LED will turn from RED to GREEN.

Product Holding Bin DHB-BK Series

Operation (continued)

When any of the timer LEDs flash, cook more product or remove

and discard product as indicated.

GREEN (flashing) = Cook more product YELLOW (flashing) = Cook more product RED (flashing) = Discard product

WARNING

Hot surfaces.

To change a menu selection for a specific pan cavity, use the following steps:

A. Press and hold the BURGER KING LOGO button for 6 seconds. All

PAN displays will show “PROG”. All LED Timers will be RED.

Product, along with any remaining time, can be transferred from

one cavity to another as follows:

A. Press and release the

TRANSFER button. All displays will flash between bright and dim.

B. Press and release the PAN

button of the product to be moved. All displays except this one will stop flashing.

NOTE: If product transfer is not completed within a pre-programmed transfer time, the transfer will be cancelled. See your Manager.

D. Press the UP or DOWN Arrow

button to scroll to the desired menu item.

C. Press and release the

TRANSFER button again.

D. Move the product. Press and

release the PAN button for the new location. The new location will finish timing the product. When the transferred pan timing expires, location will revert to original menu setting.

E. Press the DAYPART/ENTER

button to select the menu item.

PROGPROGPROGPROGPROGPROGPROGPROG

B. Press and hold the DAYPART/ENTER button. The display next to the

DAYPART/ENTER button will display the menu choices. While holding the DAYPART/ENTER button, press the UP or DOWN Arrow button to scroll through the menu choices.

C. Press a PAN button to change the menu. The LED Timer will change

to YELLOW and the display will change from “PROG” to the assigned menu item.

F. Repeat steps A – E as required for other PAN displays. Press the

BURGER KING LOGO button to exit the Program Mode.

NOTE: Up to six menu items may be programmed for each PAN button. In addition, a pan may be set as “not used” by assigning “-- - -” as its product.

Product Holding Bin

DHB-BK Series

Operation (continued)

To shut down the unit, turn the power On/Off switch (A) to OFF.

(A)

Before performing any maintenance, turn the power switch to the OFF position and unplug the power cord from the electrical receptacle.

This unit is not watertight. Do not clean with a water jet/jet spray. Do not immerse the unit in water.

1. Turn the unit off and unplug the power cord from the electrical receptacle.

2. Remove the pan covers and pan racks. Wipe all parts and unit with a damp cloth. DO NOT use a green Scotch Bright pad cleaner, ice or water.

Setting the Temperature

The unit has two shelves, each with an upper and lower heater (four heaters total).

The factory pre-set for the two upper heaters is 225°F. The factory pre-set for the two lower heaters is 195°F. Each heater has a programmable range of 150° – 275°F. Use the control below and the following steps to set the setpoint temperatures for each heater.

Cleaning

WARNING

CAUTION

This LED will be lit to indicate upper shelf is selected.

This LED will be lit to indicate unit is in Program Mode.

This LED will be lit to indicate lower shelf is selected.

Press to display actual temperature for the selected heater. LED will be lit when actual temperature is displayed.

Press to display setpoint temperature of a selected heater. LED will be lit when setpoint temperature is displayed.

NOTE: To reset all times and temperatures to the factory settings, turn the unit off, then press and hold the UP and DOWN Arrow buttons simultaneously while turning the unit back on. A “P” will appear in the display and all times and temperatures will be reset to original factory settings.

UPPER SHELF LED

PROG LED

LOWER SHELF LED

ACTUAL TEMP BUTTON and LED

SETPOINT BUTTON and LED

u225

ACTUAL

TEMP

SET-

POINT

NOTE: The unit is preset to display temperature in Fahrenheit. To display in Celsius, press and hold the DOWN Arrow button immediately after turning on the power switch. To switch back to Fahrenheit, press and hold the UP Arrow button after turning on the power switch.

Used with other Buttons to scroll through heater and temperature selections.

Press to enter temperature selections.

TEMPERATURE DISPLAY

U = Upper Heater L = Lower Heater

UP/DOWN ARROW BUTTONS

BURGER KING LOGO BUTTON

+ 9 hidden pages

Prince Castle DHB-BK Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual