Prince Castle DHB4PT-20A Installation Manual

Operation

Product Holding Bin

Manual

Pan and Cover

Power On/Off Switch

Product Identification

Button Bar

(DHB4PT-20 Model)

PRINCE CASTLE

LOGO Button

LED Timers (tri-color)

(qty. 8, each side)

Temperature Control Panel

Transfer Button

TRANSFER

UP and DOWN
Arrow Buttons

Pan Bu ttons

(qty. 8)

DHB4PT-20 Series

Upper Pan Displays

(qty. 4, each side)

Lower Pan Displays

(qty. 4, each side)

MENU/ENTER Button

REG (Regular Menu) LED

BKFT (Breakfast) LED

MENU

BKFT

REG

ENTER

This product is warranted to be free from defects in material and/or

LIMITED WARRANTY

workmanship for a period of one (1) year from date of original installation
(with the exception of racks, pans, and covers), not to exceed 18 months
from date of shipment from our factory. Any component which proves to be
faulty in material and/or workmanship will be replaced or repaired (at the
option of Prince Castle, Inc.) without cost to the customer for parts or
labor. This warranty covers on location service (i.e. trip charges and/or
mileage). Travel mileage is limited to 100 miles (200 kilometers­International) round trip (one trip warranty) from an authorized ser vice
agency or its sub-ser vice agency.

This warranty is subject to the following exceptions/conditions:

• Use of any non-genuine Prince Castle parts voids this warranty.

• All labor shall be performed during regular work hours. Overtime
premium will be charged to the buyer.

• Damage caused by carelessness, neglect, and/or abuse (e.g.,
dropping, tampering or altering parts, equipment damaged in shipment,
by fire, flood or an act of God) is not covered under this warranty.

TABLE OF CONTENTS

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 – 9

CastleNet

Factory Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Exploded View and Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

®

Communications Network . . . . . . . . . . . . . . . . . . . . . . . . . 10

355 East Kehoe Blvd. • Carol Stream, IL 60188 USA

Telephone: [phone] • Toll Free: 1-800-PCASTLE

Fax: [phone] • www.princecastle.com

541-542revE_EN Printed in USA 11/10 © 2010

Product Holding Bin
DHB4PT-20 Series

Safety Information

WARNING CAUTION

Indicates information important to the proper operation of the unit.
Failure to observe may result in damage to the equipment and/or
severe bodily injury or death.

Indicates information important to the operation of the unit. Failure to
observe may result in damage to the equipment.

Installation

A. Remove the unit from the car ton and inspect for signs of damage. If

there is damage to the unit:

• notify the carrier within 24 hours of delivery

• save carton and packaging materials for inspection purposes

• contact your local dealer, or if purchased directly, the Prince Castle
Sales Department at 800-722-7853 or 1-630-462-8800 to arrange for a
replacement unit.

NOTE: When installing this unit, the ambient temperature at the mounting
site should not exceed 100°F.

B. Place the bin on a counter and seal the base to the counter with food-

approved sealant.

C. Plug the power cord into the bin and connect the plug into the proper

electrical outlet (15 amp, 120 Volt). All connections must be in
accordance with local electrical codes and any other applicable codes.

NOTE: The electrical receptacle should be a dedicated outlet. No other
equipment should be operating on the line (refrigerators, fryers, etc.).

D. If used, plug a Prince Castle external timer bar (consult factory for

model) data cable into the blue plug jack (external) located on the rear
of the Prince Castle holding bin. If cable from timer is too short, use

Prince Castle Extender Cable Kit, P/N PC-COMEXT.
E. Install the racks, pans and pan covers into the cavities.
F. Turn the power switch to ON. Allow 30 minutes for warm-up.

NOTE: If the unit is to be networked with other Prince Castle units, an
external timer may be connected to any one bin in the chain. Refer to
CASTLENET COMMUNICATIONS NETWORK in this manual.

Rear of PHU

White Plug
Jack (in from
another unit)

BIN 1 BIN 2 BIN 3

Power Cord Inlet

Blue Plug Jack

(Plug external timer

data cable into here)

Black Plug

Jack (out to

another unit)

Prince Castle reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to
corresponding changes, improvements, additions or replacements for previously purchased equipment.

Printed in USA 11/10 © 2010 2 541-542revE_EN

Operation

Product Holding Bin

DHB4PT-20 Series

Turn power On/Off switch to ON position.

1

Load pan covers (if used) onto pan racks
and insert racks into the unit.

Allow 30 minutes for heaters
to reach operating
temperature. The
Temperature Display will
show temperature as unit
warms up to the operating
temperature.

LED Timing Status

3

LED Timers

Power On/Off Switch

Press all PAN buttons (if applicable).

2

The PAN displays will show the
assigned product name.

If no product is assigned, the
display will be dim and show “- - - -”.
Pressing the PAN button will not
activate the timer if “- - - -” is
displayed. Pressing PAN button
when product name is displayed will
start timing cycle.

When LED is steady RED, load product and press the PAN

4

button.

BKFT (Breakfast) or REG
(Regular Menu) will be lit
depending on pre­programmed menu.

If no other pan is active for a
product, the LED for the first
pan loaded will turn from RED
to GREEN.

The LED for the 2nd pan (3rd
pan, etc.) loaded will turn from
RED to YELLOW.

RED (steady) = Ready for product
RED (flashing) = Discard product
GREEN (steady) = Oldest product, use first
GREEN (flashing) = Cook more product
YELLOW (steady) = Newer product, use green first
YELLOW (flashing) = Cook more product

When any of the timer LEDs flash, cook more product or remove

5

and discard product as indicated.

GREEN (flashing) = Cook
more product

YELLOW (flashing) = Cook
more product

RED (flashing) = Discard
product

WARNING

Hot surfaces.

An LED timer can be stopped
(cancelled) at any time by
pressing and releasing the
corresponding PAN button.

If only one pan is active for a product, the LED will turn
from RED to GREEN.

Product, along with any remaining time, can be transferred from

6

one cavity to another as follows:

A. Press and release the

TRANSFER button on the timer
bar of the product to be moved.
Displays for all pans available
for transfer will be brightly lit. All
others will be dimly lit.

TRANSFER

B. Press and release the PAN

button of the product to be
moved.

NOTE: If product transfer is not completed within a pre-programmed
transfer time, the transfer will be cancelled. See your Manager.

C. Press and release the

TRANSFER button on the bar
where the product will be
moved. All available pan
locations on the bar will be
brightly lit.

D. Press and release the PAN

button for the new location. The
new location will finish timing
the product. When the
transferred pan time expires,
the location will revert back to
the original menu settings.

MENU

ENTER

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Product Holding Bin
DHB4PT-20 Series

Operation (continued)

To shut down the unit, turn the power On/Off switch to OFF.

7

NOTE: To load preset times/menus:
A. Turn power switch to OFF.
B. Press and hold both the UP and DOWN Arrow buttons.
C. Turn power switch ON.
D. When the four right-most displays show PRESET LOADED, release the buttons.

Cleaning

WARNING CAUTION

Before performing any maintenance, turn the power switch to the
OFF position and unplug the power cord from the electrical
receptacle.

This unit is not watertight. Do not clean with a water jet/jet spray. Do not
immerse the unit in water.

1. Turn the unit off and unplug the power cord from the electrical
receptacle.

2. Remove the pan covers and pan racks. Wipe all parts and unit with a
damp cloth. DO NOT use a green Scotch Bright pad cleaner, ice or
water.

Setting the Temperature

The unit has four shelves, each with an upper and lower heater (eight heaters total).

1

The factory pre-set for the upper heaters is 225°F.
The factory pre-set for the lower heaters is 195°F.
Each upper heater has a programmable range of 150° – 275°F.
Each lower heater has a programmable range of 150° – 225°F.
Use the control below and the following steps to set the setpoint temperature for each heater.

UPPER HEATER LED

This LED will be lit to indicate upper shelf is
selected.

This LED will be lit to indicate unit is in Program
Mode.

This LED will be lit to indicate lower shelf is
selected.

ACTUAL TEMP BUTTON and LED

Press to display actual temperature for the
selected heater. LED will be lit when actual
temperature is displayed.

Press to display setpoint temperature of a
selected heater. LED will be lit when setpoint
temperature is displayed.

PROG LED

LOWER HEATER LED

SETPOINT BUTTON and LED

TEMPERATURE DISPLAY

NOTE: The unit is preset to display temperature
in Fahrenheit. To display in Celsius, press and
hold the DOWN Arrow button immediately after
turning on the power switch. To switch back to
Fahrenheit, press and hold the UP Arrow button
after turning on the power switch.

Used with other buttons to scroll through heater
and temperature selections.

Press to enter temperature selections.

A, b, C or d Shelf

UP/DOWN ARROW BUTTONS

PRINCE CASTLE LOGO BUTTON

NOTE: To reset all times and temperatures to the factory settings, turn the unit off, then press and hold the UP and DOWN Arrow buttons simultaneously
while turning the unit back on. A “P” will appear in the display and all times and temperatures will be reset to original factory settings.

Printed in USA 11/10 © 2010 4 541-542revE_EN

Setting the Temperature (continued)

Product Holding Bin

DHB4PT-20 Series

Press the UP or DOWN Arrow button until the desired shelf (A, b,

2

C or d) LED and upper (U) or lower (L) heater is selected.

Press the UP or DOWN Arrow button until the desired setpoint

4

temperature is displayed.

Press and hold the SETPOINT button and the PRINCE

3

CASTLE LOGO button for 5 seconds. The Program LED
will light.

Press the PRINCE CASTLE LOGO button to save the new

5

setpoint value. Repeat steps 2 – 5 to change the setpoint for any
other heater.

Use the following steps to calibrate the individual heaters.

1

NOTE: Allow sufficient amount of
time for temperatures to stabilize
before starting calibration.

Press the UP or DOWN Arrow
button until the desired heater LED
and upper (U) or lower (L) shelf is
selected.

A. Press and hold the PRINCE CASTLE LOGO and ACTUAL

3

TEMP buttons for 5 seconds. The colon (:) LED indicator will
light. The temperature displayed is the actual heater
temperature sensed by the controller.

B. To clear any offset readings, press the SETPOINT button.

A

B

Calibrating Heaters

Take a temperature reading within the shelf near the center

2

of the heater surface.

Use a stand-alone temperature

meter (not supplied).

Hot surfaces. Use caution
when taking temperature
readings within the shelf.

A. Press the UP or DOWN Arrow button until the temperature

4

displayed matches the reading obtained in Step 2.

B. Press the PRINCE CASTLE LOGO button to save the

temperature value and exit the Calibration Mode.

A

WARNING

B

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