Page 1
Operation
Manual
Product Holding Bin
DHB3PT-33BK
(with Prince Castle Button Bar)
This product is warranted to be free from defects in material and/or workmanship
LIMITED WARRANTY
for a period of 1 year from date of original installation, not to exceed 18 months
from the date of manufacture.
Any component which proves to be faulty in material and/or workmanship will be
replaced or repaired (at the option of Prince Castle, Inc.) without cost to the
customer for parts and labor. This warranty covers on location service (i.e. trip
charges and or mileage). Travel mileage is limited to 100 miles (200 Kilometers)
round trip (one trip warranty) from an authorized service agency or its sub-service
agency.
This warranty is subject to the following exceptions/conditions:
• Use of any non-genuine Prince Castle parts voids this warranty.
• All labor to be performed during regular work hours. Overtime premium (the
incremental amount) will be charged to the customer.
• Damage caused by carelessness, neglect and/or abuse (e.g., dropping,
tampering or altering parts, equipment damaged in shipment, by fire, flood or
an act of God) is not covered under this warranty.
• All problems due to operation at voltages other than that specified on
equipment nameplates are not covered by this warranty. Conversion to correct
voltage is the customer’s responsibility.
• This equipment must be serviced by Prince Castle Authorized Service Agency
or a Prince Castle Service Technician during the warranty period.
TABLE OF CONTENTS
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting the Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Calibrating Heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Selecting Breakfast and Regular Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Programming the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Changing the Hold and Cook-More Times . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Changing Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Factory Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Exploded View and Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
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355 East Kehoe Blvd. • Carol Stream, IL 60188 USA
Telephone: 630-462-8800 • Toll Free: 1-800-PCASTLE
Fax: 630-462-1460 • www.princecastle.com
541-562revC_EN Printed in USA 09/11 © 2011
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Product Holding Bin
DHB3PT-33BK
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Safety Information
WARNING
Indicates information important to the proper operation of the unit.
Failure to observe may result in damage to the equipment and/or
severe bodily injury or death.
CAUTION
Indicates information important to the operation of the unit. Failure to
observe may result in damage to the equipment.
Product Identification
Components
Upper
Button
Bar
Lower
Button
Bar
Electrical Specifications
Model No. Volts Watts Hz
DHB3PT-33BK 208 – 240 2140 – 2850 50/60
Pan Covers
Only used with broiled products
(Fried products do not require covers)
Pan Racks
Temperature
Control
Panel
Power
On/Off
Switch
Upper Button Bar
Lower Button Bar
LED Timers
LED Timers
(tri-color)
(qty. 4)
(tri-color)
(qty. 8)
Prince Castle
Logo Button
Prince Castle
Logo Button
Pan Buttons
(qty. 4)
Transfer
Button
Pan Buttons
(qty. 8)
Transfer
Button
Top Shelf Pan
Displays
(qty. 4)
Prog.
Displays
(qty. 4)
Middle Shelf Pan
Displays
(qty. 4)
Lower Shelf Pan
Displays
(qty. 4)
UP and DOWN
Arrow Buttons
UP and DOWN
Arrow Buttons
MENU/ENTER
Button
BKFT
(Breakfast)
LED
REG
(Regular Menu)
LED
MENU/ENTER
Button
BKFT
(Breakfast)
LED
REG
(Regular Menu)
LED
Important
Prince Castle reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to corresponding changes,
improvements, additions or replacements for previously purchased equipment.
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Remove the unit from the carton and inspect for signs of damage. If there is
damage to the unit:
• notify the carrier within 24 hours of delivery
• save carton and packaging materials for inspection purposes
• contact your local dealer, or if purchased directly, the Prince Castle Sales
Department at 800-722-7853 or 1-630-462-8800 to arrange for a replacement
unit.
Verify that the following parts have been received.
• 1 pan cover kit
NOTE: When installing this unit, the ambient temperature at the mounting site
should not exceed 100°F (38°C).
Plug the power cord into the proper electrical receptacle. All electrical
connections must be in accordance with local electrical codes and any other
applicable codes.
Installation
All electrical connections must be in accordance with local electrical codes
and any other applicable codes.
If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent, or similarly qualified persons in order to avoid a hazard.
To prevent an electric shock hazard this device must be bonded
to equipment in close proximity with an equipotential bonding
conductor. This device is equipped with a grounding lug for
this purpose and is marked with the following symbol.
Operation
Product Holding Bin
DHB3PT-33BK
WARNING
WARNING
This application is not intended for use by persons (including
children) with reduced physical, sensory, or mental capabilities, or
lack of experience and knowledge unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety.
Turn power On/Off switch (A) to ON position.
1
Load pan covers (if used) onto pan racks and
insert racks into the unit.
LED Timing Status
3
(A)
Allow 20 minutes for heaters to
reach operating temperature.
Press all PAN buttons.
2
The PAN displays will show the assigned product name.
If no product is
assigned, the display
will be dim and show “
”. Pressing the PAN
--button will not activate
the timer if “
displayed. Pressing
PAN button when
product name is
displayed will start
timing cycle.
When LED is steady RED, load product and press the PAN button.
4
If more than one pan is active for a product, the LED for the first
pan loaded will turn from RED to GREEN.
----
-
” is
BKFT (Breakfast)
or REG (Regular
Menu) will be lit
depending on preprogrammed menu.
The LED for the 2nd pan
loaded with the same product
will turn from RED to
YELLOW.
LED Timers
RED (steady) = Ready for product
RED (flashing) = Discard product
GREEN (steady) = Oldest product, use first
GREEN (flashing) = Cook more product
YELLOW (steady) = Newer product, use green first
YELLOW (flashing) = Cook more product
If only one pan is active for a product, the LED will turn from
RED to GREEN.
An LED timer can be stopped
(cancelled) at any time by
pressing and releasing the
corresponding PAN button.
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Operation (continued)
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When any of the timer LEDs flash, cook more product or remove and
5
discard product as indicated.
GREEN (flashing) = Cook more product
YELLOW (flashing) = Cook more product
RED (flashing) = Discard product
WARNING
Hot surfaces.
To change a menu selection for a specific pan cavity, use the following steps:
7
A. Press and hold the PRINCE CASTLE LOGO button for 6 seconds. All PAN
displays on the button bar will show PROG. All LED Timers on the button
bar will be RED.
Product, along with any remaining time, can be transferred from one
6
cavity to another as follows:
A. Press and release the TRANSFER
button on the button bar of the
product to be moved. All displays
will flash between bright and dim.
B. Press and release the PAN button
of the product to be moved. All
displays except this one will stop
flashing.
NOTE: If product transfer is not completed within a pre-programmed transfer
time, the transfer will be cancelled. See your Manager.
D. Press the UP or DOWN Arrow
button to scroll to the desired menu
item.
C. Press and release the TRANSFER
button on the button bar to which
the product will be moved.
Available locations will flash.
D. Move the product. Press and
release the PAN button for the new
location. The new location will
finish timing the product. When
the transferred pan timing expires,
location will revert to original
menu setting.
E. Press the MENU/ENTER button to
select the menu item.
B. Press and hold the button bar’s MENU/ENTER button. The display next to
the MENU/ENTER button will display the menu choices. While holding the
MENU/ENTER button, press the UP or DOWN Arrow button to scroll
through the menu choices.
C. Press a PAN button to change the menu. The LED Timer will change to
YELLOW and the display will change from PROG to the assigned menu
item.
NOTE: On the top button bar, only the displays with PAN buttons can be
programmed and will have menu items. They are for the Top Shelf Pans.
F. Repeat steps A – E as required for other PAN displays. Press the PRINCE
CASTLE LOGO button to exit the Program Mode.
NOTE: Up to six menu items may be programmed for each PAN button. In addition, a
pan may be set as “not used” by assigning “--- -” as its product.
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Product Holding Bin
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Operation (continued)
To shut down the unit, turn the power On/Off switch (A) to OFF.
8
(A)
Setting the Temperature
The unit has three shelves, each with an upper and lower heater (six heaters total).
1
The factory pre-set for the three upper heaters is 225°F (107°C).
The factory pre-set for the three lower heaters is 195°F (91°C).
Each heater has a programmable range of 150° – 275°F (66 –135°C).
Use the control below and the following steps to set the setpoint temperatures for each heater.
UPPER LED
This LED will be lit to indicate upper heater is
selected.
PROG LED
This LED will be lit to indicate unit is in Program
Mode.
ACTUAL
LOWER LED
This LED will be lit to indicate lower heater is
selected.
ACTUAL TEMP BUTTON and LED
Press to display actual temperature for the selected
heater. LED will be lit when actual temperature is
displayed.
SETPOINT BUTTON and LED
Press to display setpoint temperature of a selected
heater. LED will be lit when setpoint temperature is
displayed.
TEMP
SET-
POINT
Cleaning
WARNING
Before performing any maintenance, turn the power switch to the OFF
position and unplug the power cord from the electrical receptacle.
CAUTION
This unit is not watertight. Do not clean with a water jet/jet spray. Do not
immerse the unit in water.
1. Turn the unit off and unplug the power cord from the electrical receptacle.
2. Remove the pan covers and pan racks. Wipe all parts and unit with a damp
cloth. DO NOT use a green Scotch Bright pad cleaner, ice or water.
TEMPERATURE DISPLAY
A = Top Shelf
B = Middle Shelf
C = Lower Shelf
NOTE: The unit is preset to display temperature in
Fahrenheit. To display in Celsius, press and hold the
DOWN Arrow button immediately after turning on
the power switch. To switch back to Fahrenheit, press
and hold the UP Arrow button after turning on the
power switch.
UP/DOWN ARROW BUTTONS
Used with other Buttons to scroll through heater and
shelf/temperature selections.
PRINCE CASTLE LOGO BUTTON
Press to enter temperature selections.
NOTE: To reset all times and temperatures to the factory settings, turn the unit off, then press and hold the UP and DOWN Arrow buttons simultaneously while turning
the unit back on. A “P” will appear in the display and all times and temperatures will be reset to original factory settings.
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Product Holding Bin
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Setting the Temperature (continued)
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Press the UP or DOWN Arrow button until the desired shelf/
2
temperature (A, B, C) and upper or lower heater LED is selected.
ACTUAL
TEMP
SET-
POINT
Press the UP or DOWN Arrow button until the desired setpoint
4
temperature is displayed.
ACTUAL
TEMP
SET-
POINT
Press and hold the SETPOINT button and the PRINCE CASTLE
3
LOGO button for 5 seconds. The Program LED will light.
Press the PRINCE CASTLE LOGO button to save the new setpoint
5
value. Repeat Steps 2 – 5 to change the setpoint for any other heater.
Calibrating Heaters
ACTUAL
TEMP
SET-
POINT
ACTUAL
TEMP
SET-
POINT
Use the following steps to calibrate the individual heaters.
1
NOTE: Allow sufficient amount of
time for temperatures to stabilize
before starting calibration.
Press the UP or DOWN Arrow button
until the desired shelf/temperature (A,
B, C) and upper or lower heater LED
is selected.
A. Press and hold the PRINCE CASTLE LOGO and ACTUAL TEMP
3
buttons for 5 seconds. The colon (:) LED indicator will light. The
ACTUAL
TEMP
SET-
POINT
temperature displayed is the actual heater temperature sensed by the
controller.
B. To clear any offset readings, press the SETPOINT button.
A
ACTUAL
TEMP
SET-
POINT
B
ACTUAL
TEMP
SET-
POINT
Take a temperature reading within the shelf near the center of the
2
heater surface.
Use a stand-alone temperature
meter (not supplied).
WARNING
Hot surfaces. Use caution when
taking temperature readings
within the shelf.
A. Press the UP or DOWN Arrow button until the temperature displayed
4
matches the reading obtained in Step 2.
B. Press the PRINCE CASTLE LOGO button to save the temperature
value and exit the Calibration Mode.
A
ACTUAL
TEMP
SET-
POINT
B
ACTUAL
TEMP
SET-
POINT
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Product Holding Bin
DHB3PT-33BK
Selecting Breakfast and Regular Menus
There are six menus available:
1
BKFT LED ON = Breakfast1 or Breakfast2
REG LED ON = Regular1, Regular2, Regular3, or Regular4
Press and hold the MENU/ENTER button, then use the UP or DOWN
Arrow button to scroll through the 6 menus.
When scrolling, menus appear in
this display.
MNU3
Programming the Menus
Press and hold the PRINCE CASTLE LOGO button (on the button
1
bar) until all the displays show PROG and the PAN buttons LEDs all
glow RED.
When the desired menu is displayed, release the MENU/ENTER
2
button. The food products for the menu will be displayed in the
PAN displays.
When you change to a new menu, any timers started before the change will
flash the product name from the previous menu. Press the PAN button next to
the flashing display to cancel the timer and stop the display from flashing.
MNU3
Press and hold the MENU/ENTER button, then use the UP or DOWN
2
Arrow button to scroll through the 6 menus.
Release the MENU/ENTER button when the desired menu is
displayed.
MNU3
When the MENU/ENTER button is released, all
displays will again show PROG.
Press the PAN button next to the display to be changed. The LED will
3
change from RED to YELLOW and the display will change from
PROG to the assigned menu item.
Press the UP or DOWN Arrow button to scroll to the desired product.
Press the MENU/ENTER button to save the selection. All other displays will
show PROG.
541-562revC_EN 7 Printed in USA 09/11 © 2011
Repeat Steps 2 – 3 as required. Press the PRINCE CASTLE LOGO
4
button to exit the Program Mode.
NOTE: A pan may be set as “not used” by assigning “--- -” as its
product.
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Product Holding Bin
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Changing the Hold and Cook-More Times
The SET PRODUCT TIME menu is used to change the Hold and Cook-More times.
1
Press and hold the PRINCE CASTLE LOGO button, then immediately press and hold the MENU/ENTER button until the display shows one of four
programming menus.
Use the UP or DOWN Arrow button to scroll to the SET PROD TIME
PRINCE CASTLE LOGO Button MENU/ENTER Button
ENTR (Set Product Time) menu.
Press and release the MENU/ENTER button to enter the Set Product
2
Time menu. The display will show, for example, SET EGGS TIME
ENTR.
Use the UP or DOWN Arrow button to scroll through the list of
products. When the desired product is displayed, press the MENU/
ENTER button to select it.
NOTE: Holding the UP or DOWN Arrow button for longer than 2 seconds will
cause the product list to automatically scroll up or down.
The display will now show cook EGGS :07 ENTR (the Cook-More
4
time).
Use the UP or DOWN Arrow button to scroll to the desired Cook-More time.
When the new desired Cook-More time is displayed, press the MENU/ENTER
button to save it.
NOTE: Cook-More time cannot be increased to more than the Hold time plus
one minute.
The display will show the current Hold time.
3
Use the UP or DOWN Arrow button to scroll to the desired Hold time. When
the desired Hold time is displayed, press the MENU/ENTER button to save the
desired Hold time.
NOTE: Hold time cannot be reduced to less than the Cook-More time plus
one minute.
The display will show SET PROD TIME ENTR. Repeat Steps 2 – 4
5
for any other product.
Press and release the PRINCE CASTLE LOGO button at any time to
exit the Program Mode and return to the Run Mode.
NOTE: If the MENU/ENTER button has not been pressed to save any
changes, the program will revert to the original values.
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Product Holding Bin
DHB3PT-33BK
Changing Product Names
The EDIT PRODUCT NAME menu is used to change a default product name to one of your own choosing.
1
Press and hold the PRINCE CASTLE LOGO button, then immediately press and hold the MENU/ENTER button until the display shows one of four
programming menus.
Use the UP or DOWN Arrow button to scroll to the SEL PROD xxxx
PRINCE CASTLE LOGO Button MENU/ENTER Button
ENTR (Edit Product Name) menu.
Press and release the MENU/ENTER button to enter the Edit Product
2
Name menu.
Use the UP or DOWN Arrow button to scroll through the list of
products. When the desired product is displayed, press the MENU/
ENTER button to select it.
The first letter (in this case, the E) will start blinking.
When all four digits have been changed, press the MENU/ENTER
4
button to select the new name.
To change the blinking E, use the UP or DOWN Arrow button to scroll
3
to the desired letter/number/symbol. When the desired selection is
displayed, press the PAN button to move to the next digit. Repeat for all
digits.
NOTE: Holding the UP or DOWN Arrow button for longer than 2 seconds will
cause the display to automatically scroll up or down.
The display will show edit prod name entr. Repeat Steps 2 – 4 for any
5
other product.
Press and release the PRINCE CASTLE LOGO button at any time to
exit the Program Mode and return to the Run Mode.
NOTE: If the MENU/ENTER button has not been pressed to save any
changes, the program will revert to the original names.
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Product Holding Bin
DHB3PT-33BK
Product Display Name Hold Minutes
Eggs EGGS 45 6
Biscuits BISC 60 17
Sausage SAUS 60 1
French Toast FR-T 30 2
Ham HAM 120 2
Fish FISH 45 4
Chicken Crisp CRSP 45 3
Chick Patty CHKN 60 4
Chicken Tenders TEND 30 3
Burgers BURG 60 3
Whoppers WHPR 45 3
BK Broiler -BK- 60 6
Bacon BACN 120 2
Poppers POP 30 2
Mozzarella Stick MOZ 30 2
Spicy Chicken Wings SPCY 60 3
Fried Egg F-EG 60 6
Experimental #1 EXP1 60 2
Experimental #2 EXP2 60 2
Experimental #3 EXP3 60 2
Experimental #4 EXP4 60 2
Experimental #5 EXP5 60 2
Experimental #6 EXP6 60 2
Experimental #7 EXP7 60 2
Experimental #8 EXP8 60 2
Hold and Cook-More times may be re-programmed. See page 8.
Factory Presets
Product Menu Details
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1
Cook-More Minutes
1
Menus: Bottom Button Bar
Timer 8 Timer 7 Timer 6 Timer 5 Timer 4 Timer 3 Timer 2 Timer 1 Menu Indicator
BACN HAM FR-T SAUS BISC EGGS EGGS EGGS MNU1 Bkft
WHPR WHPR WHPR WHPR BURG BURG BURG BURG MNU2 Reg
TEND TEND CHKN CHKN CRSP CRSP FISH FISH MNU3 Reg
WHPR WHPR WHPR WHPR BURG BURG BURG BURG MNU4 Reg
SPCY SPCY MOZ MOZ POP POP -BK- -BK- MNU5 Reg
BACN HAM FR-T SAUS BISC EGGS EGGS EGGS MNU6 Bkft
Menus: Top Button Bar
Timer 8 Timer 7 Timer 6 Timer 5 Timer 4 Timer 3 Timer 2 Timer 1 Menu Indicator
BACN ---------- FR-T ---------- BISC ---------- EGGS ---------- MNU1 Bkft
WHPR ---------- WHPR ---------- BURG ---------- BURG ---------- MNU2 Reg
TEND ---------- CHKN ---------- CRSP ---------- FISH ---------- MNU3 Reg
WHPR ---------- WHPR ---------- BURG ---------- BURG ---------- MNU4 Reg
SPCY ---------- MOZ ---------- POP ---------- -BK- ---------- MNU5 Reg
BACN ---------- FR-T ---------- BISC ---------- EGGS ---------- MNU6 Bkft
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Troubleshooting
PROBLEM PROBABLE CAUSE SOLUTION
Display flashes OpN and REL. Open relay. Circuit inoperable. Replace main PCB
Display flashes SHR and REL. Shorted relay. Circuit inoperable.
Open heater.
Unplugged ribbon cable between power and
main circuit boards.
Display flashes OPN and REL. Temperature is below 75°F (24°C).
Heater inoperable.
Probe inoperable.
Relay inoperable.
Display shows HHH for an
extended period of time and
heater surface temperature is
hot.
Display shows HHH for an
extended period of time and
heater surface temperature is
cool.
Temperature is above 300°F (149°C) (abnormal
operation).
Probe is inoperable. Check for pinched thermocouple wires from probe. Replace heater/
Replace main PCB.
Test heater resistance (150.2 Ohms). Replace heater if necessary.
Verify ribbon cable connection.
Normal display during warmup.
Test heater resistance (150.2 Ohms).
Check for open thermocouple wires from probe. Replace heater/
probe assembly.
Replace main PCB.
Diagnostic circuit inoperable. Replace main PCB.
probe assembly.
Product Holding Bin
DHB3PT-33BK
Wiring Diagram
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Exploded View and Parts List
5
7
4
2
3
1
Ref. Part No. Description
1 541-TSMCS Main Timer Bar Kit
2 541-1207S Main Upper Timer Bar Kit
3 540-834S Lower Heater Kit
4 540-833S Upper Heater Kit
3
4
3
3
8
Ref. Part No. Description
5 72-200-25S Power Cord
6 541-1220S Main Brd Kit (-33BK)
7 541-719S Display Brd Kit
8 78-184S Power Switch
6
Printed in USA 09/11 © 2011
Prince Castle LLC
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355 East Kehoe Blvd. • Carol Stream, IL 60188 USA
Telephone: 630-462-8800 • Fax: 630-462-1460
Toll Free: 1-800-PCASTLE
www.princecastle.com
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