Prince Castle DHB2SS-27, DHB2SS-20 Installation Manual
Operation
Product Holding Bin
Manual
Pan and Cover Button Bar
DHB2SS-20
Power On/Off Switch
DHB2SS-27
Button BarPan and Cover
Product Identification
Temperature Control Panel
PRINCE CASTLE
LOGO Button
LED Timers (tri-color)
(qty. 4 or 6)
Pan Button s
(qty. 4 or 6)
Temperature Control Panel
Power On/Off Switch
DHB2SS-20/27
Upper Pan Displays
(qty. 2 or 3)
BKFT (Breakfast) LED
Transfer Button
MENU/ENTER Button
UP and DOWN Arrow
Buttons
REG (Regular Menu) LED
This product is warranted to be free from defects in material and/or
LIMITED WARRANTY
workmanship for a period of 1 year from date of original installation, not to
exceed 18 months from the date of manufacture.
Any component which proves to be faulty in material and/or workmanship
will be replaced or repaired (at the option of Prince Castle, Inc.) without
cost to the customer for parts and labor. This warranty covers on-location
service (i.e. trip charges and/or mileage). Travel mileage is limited to
100 miles (200 Kilometers) round trip (one trip warranty) from an
authorized service agency or its sub-service agency.
This warranty is subject to the following exceptions/conditions:
• Use of any non-genuine Prince Castle parts voids this warranty.
• All labo r t o be p e rformed during r eg u l ar w o rk hour s. Overtime p re m ium
(the incremental amount) will be charged to the customer.
• Damage caused by carelessness, neglect and/or abuse (e.g., dropping,
tampering or altering parts, equipment damaged in shipment, by fire,
flood or an act of God) is not covered under this warranty.
• All problems due to operation at voltages other than that specified on
equipment nameplates are not covered by this warranty. Conversion to
correct voltage is the customer’s responsibility .
• This equipment must be serviced by Prince Castle Authorized Service
Agency or a Prince Castle Service Technician during the warranty
period.
TABLE OF CONTENTS
Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 – 10
CastleNet
Factory Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Exploded View and Parts List (DHB2SS-20). . . . . . . . . . . . . . . . . . . . 14
Exploded View and Parts List (DHB2SS-27). . . . . . . . . . . . . . . . . . . . 15
Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
®
Communications Network. . . . . . . . . . . . . . . . . . . . . . . . . 11
355 East Kehoe Blvd. • Carol Stream, IL 60188 USA
Telephone: 630-462-8800 • Toll Free: 1-800-PCASTLE
Fax: 630-462-1460 • www.princecastle.com
542-515revA Printed in USA 1/06 © 2006
Product Holding Bin
DHB2SS-20/27
Model Volts Watts Hertz
DHB2SS-20 120 1700 60
DHB2SS-27 120 1650 60
Safety Information
WARNING CAUTION
Indicates information important to the proper operation of the unit.
Failure to observe may result in damage to the equi pment and/or
severe bodily injury or death.
Specifications
Indicates information important to the operation of the unit. Failure
to observe may result in damage to the equipment.
Installation
A. Remove the unit from the carton and inspect for signs of damage. If
there is damage to the unit:
• notify the carrier within 24 hours of delivery
• save carton and packaging materials for inspection purposes
• contact your local dealer, or if purchased directly, the Prince Castle
Sales Department at 800-722-7853 or 1-630-462-8800 to arrange for a
replacement unit.
NOTE: When installing this unit, the ambient temperature at the mounting
site should not exceed 100°F.
B. Place the bin on a counter and seal the base to the counter with food-
approved sealant.
C. Plug the power cord into the bin and connect the plug into the proper
electrical outlet (15 amp, 120 Volt). All connections must be in
accordance with local electrical codes and any other applicable codes.
NOTE: The electrical receptacle should be a dedicated outlet. No other
equipment should be operating on the line (refrigerators, fryers, etc.).
D. If used, plug a Prince Castle external timer bar (consult factory for
model) data cable into the blue plug jack (external) located on the rear
of the Prince Castle holding bin. If cable from timer is too short, use
Prince Castle Extender Cable Kit, P/N PC-COMEXT.
E. Install the racks, pans and pan covers into the cavities.
F. Turn the power switch to ON. Allow 30 minutes for warm-up.
NOTE: If the unit is to be networked with other Prince Castle units, an
external timer may be connected to any one bin in the chain. Refer to
CASTLENET COMMUNICATIONS NETWORK in this manual.
Rear of PHU
White Plug
Jack (in from
another unit)
BIN 1 BIN 2 BIN 3
Power Cord Inlet
Blue Plug Jack
(Plug external timer
data cable into here)
Black Plug
Jack (out to
another unit)
Prince Castl e reserves the right to change specifications and prod uct design without notice. Such revisions do not entitl e the buyer to
corresponding changes, improvements, additions or replacements for previously purchased equipment.
Printed in USA 1/06 © 2006 2 542-515revA
Operation
Product Holding Bin
DHB2SS-20/27
Turn power On/Off switch to ON position.
1
Load pan covers (if used) onto pan
racks and insert racks into the unit.
Power On/Off Switch
LED Timing Status
3
LED Timers
RED (steady) = Ready for product
RED (flashing) = Discard product
GREEN (steady) = Oldest product, use first
GREEN (flashing) = Cook more product
YELLOW (steady) = Newer product, use green first
YELLOW (flashing) = Cook more product
Allow 30 minutes
heaters to reach operating
temperature. The
Temperature Display will
show temperature as unit
warms up to the operating
temperature.
for
Press all PAN buttons.
2
The PAN DISPLAYS will show the
assigned product name.
If no product is assigned, the
display will be dim and show “- - - -”.
Pressing the PAN button will not
activate the timer if “- - - -” is
displayed. Pressing PAN button
when product name is displayed will
start timing cycle.
When LED is steady RED, load product and press the PAN
4
button.
If only one pa n is active for a
product, the LED will turn from
RED to GREEN.
BKFT (Breakfast) or REG
(Regular Menu) will be lit
depending on preprogrammed menu.
If no other pan is acti v e f or
a product, the LED for the
first pan loaded will turn
from RED to GREEN.
The LED for the 2nd pan
(3rd pan, etc.) loaded will
turn from RED to YELLOW.
An LED timer can be stopped
(cancelled) at any time by
pressing and releasing the
corresponding PAN button.
When any of the timer LEDs flash, cook more product or remove
5
and discard product as indicated.
GREEN (flashing) = Cook more product
YELLOW (flashing) = Cook more product
RED (flashing) = Discard product
WARNING
Hot surfaces.
Product, along with any remaining time, can be transferred from
6
one cavity to another as follows:
A. Press and release the
TRANSFER button. Displays
for available bins are brightly lit.
Displays for bins currently
timing, are dimly lit.
TRANSFER
B. Press and release the PAN
button of the product to be
moved.
NOTE: If product transfer is not completed within a pre-programmed
transfer time, the transfer will be cancelled. See your Manager.
C. Press and release the
TRANSFER button again.
D. Move the product. Press and
release the PAN button for the
new location. The new location
will finish timing the product.
When the transferred pan
timing expires, location will
revert to original menu setting.
MENU
ENTER
542-515revA 3 Printed in USA 1/06 © 2006
Product Holding Bin
K
G
DHB2SS-20/27
Operation (continued)
To change a menu selecti on for a specific pan cavity, use the following steps:
7
A. Press and hold the PRINCE CASTLE LOGO button for 6 seconds. All
Pan displays will show PROG. All LED Timers will be RED.
D. Press the UP or DOWN Arrow
button to scroll to the desired
product choice.
E. Press the MENU/ENTER button
to select the product choice.
TRANSFER
B. Press and hold the MENU/ENTER button. The display next to the
MENU/ENTER button will display the product choices. While holding
the MENU/ENTER button, press the UP or DOWN Arrow button to
scroll through the product choices. While scrolling, the BKFT LED will
be lit for the breakfast menus and the REG LED will be lit for the
regular menus.
C. Press a PAN button to change the product. the LED timer will change
to yellow and the display will change from PROG to the assigned
product choice and two other displays will change to up and down
arrows and ENR.
To shut down the unit, turn the power On/Off switch to OFF.
8
MENU
ENTER
F. Repeat Steps A – E as required for other Pan displays. Press the PRINCE
CASTLE LOGO button to exit the Program Mode.
NOTE: Up to six products may be programmed for each Pan button (1 for
each menu). In addition, a pan may be set as “not used” by assigning “----” as
its product.
Cleaning
WARNING
Before performing any main tenance, turn the power switch to th e
OFF position and unplug the power cord from the electrical
receptacle.
CAUTION
This unit is not watertight. Do not clean with a water jet/jet spray.
Do not immerse the unit in water.
1. Turn the unit off and unplug the power cord from the electrical
receptacle.
2. Remove the pan covers and pan racks. Wipe all parts and unit with
a damp cloth. DO NOT use a green Scotch Bright pad cleaner, ice
or water.
B
RE
Printed in USA 1/06 © 2006 4 542-515revA
Setting the Temperature
The unit has two shelves, each with an upper and lower heater (four heaters total).
1
The factory pre-set for the upper heaters is 225°F.
The factory pre-set for the lower heaters is 195°F.
Each upper heater has a programmable range of 150° – 275°F.
Each lower heater has a programmable range of 150° – 225°F.
Use the control below and the following steps to set the setpoint temperature for each heater.
Product Holding Bin
DHB2SS-20/27
This LED will be lit to indicate upper shelf is
selected.
This LED will be lit to indicate unit is in Program
Mode.
This LED will be lit to indicate lower shelf is
selected.
Press to display actual temperature for the
selected heater. LED will be lit when actual
temperature is displayed.
Press to display setpoint temperature of a
selected heater. LED will be lit when setpoint
temperature is displayed.
NOTE: To reset all times and temperatures to the factory settings, turn the unit off, then press and hold the UP and DOWN Arrow buttons simultaneously
while turning the unit back on. A “P” will appear in the display and all times and temperatures will be reset to original factory settings.
2
UPPER SHELF LED
PROG LED
LOWER SHELF LED
ACTUAL TEMP BUTTON and LED
SETPOINT BUTTON and LED
Press the UP or DOWN Arrow button until the desired shelf LED
and upper (U) or lower (L) heater is selected.
NOTE: The unit is preset to display temperature
in Fahrenheit. To display in Celsius, press and
hold the DOWN Arrow button immediately after
turning on the power switch. To switch back to
Fahrenheit, press and hold the UP Arrow button
after turning on the power switch.
Used with other buttons to scroll through heater
and temperature selections.
Press to enter temperature selections.
Press and hold the SETPOINT button and the PRINCE
3
CASTLE LOGO button for 5 seconds. The Program LED
will light.
TEMPERATURE DISPLAY
UP/DOWN ARROW BUTTONS
PRINCE CASTLE LOGO BUTTON
U225
Press the UP or DOWN Arrow button until the desired setpoint
4
temperature is displayed.
Press the PRINCE CASTLE LOGO button to save the new
5
setpoint value. Repeat steps 2 – 5 to change the setpoint for any
other heater.
542-515revA 5 Printed in USA 1/06 © 2006
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