Prince Castle CBT-SB-NA-1PS User Manual

Operation
Manual

Heel Secon

Club Secon

Crown Secon

Landing Zone

Horizontal Core Bun Toaster

Product Identification

Display and

Touchpad

Compression

Adjustment

LCD

Display

LEFT and

RIGHT Scroll

Buons

CBT-SB-NA-1PS

MENU

Buon

TEMPERATURE

Buon

This product is warranted to be free from defects in material and/or

LIMITED WARRANTY

workmanship for a period of two (2) years from date of original
installation, not to exceed 30 months from date of shipment from
our factory. Any part or component which proves to be faulty in
material and/or workmanship within the warranty period will be
replaced or repaired (at the option of Prince Castle, Inc.) without
cost to the customer for parts or labor.
This warranty is subject to the following exceptions/conditions:

• Use of any non-genuine Prince Castle parts voids this warranty
and all work must be performed by an authorized Prince Castle
Service Agent.

• All labor shall be performed during regular work hours. Overtime
premium will not be covered.

• Travel charges are limited to 200 kilometers (100 miles) round
trip, 2 hours travel time, one trip per repair.

• Damage caused by carelessness, neglect, and/or abuse (e.g.,
using wrong current, dropping, tampering with or altering electrical
components, or improper cleaning) is not covered.

• Equipment damaged in shipment, by fire, flood or an act of God
is not covered.

• Damage to non-stick coated surfaces is not covered by this war­ranty.

355 East Kehoe Blvd. • Carol Stream, IL 60188 USA

Telephone: [phone] • Toll Free: 1-800-PCASTLE

Fax: [phone] • www.princecastle.com

Product Idencaon……………………………………………….…………….Page 1

Warranty Statement…………………………………….….…………………..…Page 1

Table of Contents…..……………………….…………………………….……..…Page 1
Electrical Specicaons.……………….………………….…………………..…Page 2

Safe Service Pracces.……………………………………..…………………..…Page 2

Serial Number Matrix…………………………….……………………………….Page 2

Installaon…...……….……………………….……………………….…………..…Page 5

Operaon…………...………………………….…………………..………………….Page 6

Cleaning—Daily…………………………....………………...…………………..…Page 7

Cleaning—Monthly..…………………....………………...…………………..…Page 10

Release Sheet Replacement..…………………….…….……………………..Page 11

Club Belt Replacement...………...…….………….………………..……..…..Page 12

Display Menu Opons…..……………….……………….………..…..…..…..Page 14

Management Programming…..……….………………………..…..…..…..Page 16

Exploded View and Parts List...……….………………………..…..…..…..Page 19
Troubleshoong Guide……..…..……….………………………..…..…..…..Page 27

TABLE OF CONTENTS

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CBT-SB-NA-1PS

Electrical Specicaons

CBT-SB-NA-1PS 200-240VAC, 50/60 Hz, 1 Ph.

Disconnect Power

WARNING

Failure to turn off the unit before
servicing could result in severe
bodily injury or death. Switch the
On/Off switch to the Off position

Important

Prince Castle reserves the right to change specifications
and product design without notice. Such revisions do not
entitle the buyer to corresponding changes, improvements,
additions, or replacements for previously purchased equip­ment.

Safe Service Pracces

Indicates information important to the proper operation of
the unit. Failure to observe may result in damage to the
equipment and/or severe bodily injury or death.

Indicates information important to the operation of the unit.
Failure to observe may result in damage to the equipment.

This appliance is designed for toasting bread products in a commercial
McDonalds kitchen. The dimensions of the bread products as defined
by McDonalds.

Do not hose down or use a water jet on the unit. Keep the unit
away from running water. Disconnect power cord before perform­ing any cleaning or maintenance.

Equipment must be elevated from the floor at all times during
cleaning and operation.

WARNING

CAUTION

GENERAL

CAUTION

CAUTION

Serial Number Matrix

The manufacture date is encoded in the unit’s serial number. The
service bench installaon date (used to determine warranty
coverage) is considered to be the end of the following month. For
example:

Serial Number: FJ0000458
Manufacture Date: June 2014
Service Bench Installaon Date: July 31, 2014

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Installaon

Unpack and Inspect. Remove the uni t f rom th e car-

1

ton and inspect for signs of damage. If there is damage
to the unit:

 Notify the carrier within 24 hours of delivery
 Save carton and packaging materials for inspection

purposes.

 Contact your local dealer.

Verify parts. Verify t hat al l par ts have b een received.
When replacing parts use Prince Castle parts only.

2

 Horizontal Core Bun Toaster

 In-Feed Rack

 Landing Zone

 Release Sheet Clips

 Release Sheet Mounting Bars (2X)

Place toaster on flat surface. Remove bl ue and/or

3

white protective covering.

CAUTION

Two man lift, unit weight is more than 150 lbs.

Follow daily PM procedures. (for fi rst ti me use)

4

Connect heated landing zone. Slide th e heated land­ing zone into the connec tor verifyin g th e pins are in

5

the correct orientation. The connector can only be in­serted one way. Once the connector is fully inserted,
secure by turning clockwise.

 Release Sheets (2X)

Install heated landing zone . Slide the lan ding zo ne
onto 1 hook on each side. Ensure the landing zone is
secure before operating the unit.

 Platen Recovery Tool and Pad (Prince Castle Kit

Part Number 527-778S)

Install In-Feed Rack. Insert t he infeed rack on to the
two notches on the front side of the unit

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Installaon

Feed release sheets through the toaster, in-feed to out-

6

feed and connect the release sheet mounting bars.

Clip the heel-side release sheet first being sure to shift

7

the sheet toward the upper step corner on the platen as
shown.

Connect retaining clips by holding the release sheet tight
over the mounting rods, ensuring that they are straight.

8

Press clips over rods until there is solid engagement.

Visually inspect that the sheets are taught and ripple free

9

over the heater platen afterwards by peering down the
heating chamber. Disconnect clips and reset if not.

Plug unit in. Plug uni t into a
grounded receptacle with a

10

matching plug configuration.

WARNING

All electrical connections must be in accordance with local electri­cal codes and any other applicable codes.

If the supply cord is damaged, it must be replaced by the manufac­turer, its service agent, or similarly qualified persons in order to
avoid hazards.

To prevent an electric shock hazard, this device must
be bonded to equipment in close proximity with an
equipotential bonding conductor. This device is
equipped with grounding lug for this purpose and is
marked with the following symbol.

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Operaon

Turn unit ON. Turn the

1

On/Off switch located on
back of toaster to ON. The
Prince Castle screen will
appear in the display for
three seconds.
(Ensure the conveyor is
fully closed)

Wait through Warm-Up. During Warm-Up, the LCD display

2

will read “WARMING UP”. Warm-Up me, is about 20
minutes.

3

BURN/ELECTRICAL SHOCK HAZARD! Platen sections
are HOT and can cause severe burns or severe shock.
Keep hands and objects out of the toaster unit! Failure
to exercise caution may result in serious injury! Turn
the unit off, and let it cool down completely before
touching or working on internal apparatus.

WARNING

Choose the compression adjust-

4

ments. Dial th e plat en adjus tmen t
for the product part (Crown and
Heel). The default settings are set to
a compression of 3. To adjust com­pression, press in on the metal plate,
and move compression adjustment
lever to the desired position.

Because of variances in bun produc­tion, it may be necessary to adjust
the bun compression for the Crown
and Heel. The Club compression is
not adjustable. Increase bun com­pression if buns are toasted too light.
Be careful not to over compress the
buns.

Feeding in Buns. Feed buns cut side up in the appro-

5

priate lanes of the in-feed rack. Facing the in-feed rack
from left to right, the proper order is:

Lane 1 Lane 2 Lane 3 Lane 4 Lane 5
CROWN CROWN HEEL HEEL CLUB

Watch for READY
status. When r eady

temperature is
reached, the LCD
display will read
“READY”.

View temperatures, if

4

desired. Pressing the
TEMPERATURE button
once will display the front
and rear platen actual
temperatures. Pressing a
second time will return the
LCD display to the READY
screen.

READY

- - - - -

Adjusting Toast. For l ighter toast, p ress and hol d, ~5

6

seconds, directional key (left) until indicator move to­wards lighter rectangle. For darker toast, repeat with the
direction key (right) that points toward the blackened
rectangle.

- - - - - -

READY

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Remove Stuck Product. Retrieve stu ck p roduc t

7

by first shutting off the power to the unit. Depressing
latch on left side of in-feed conveyor assembly and
gently open enough to retrieve the stuck product.

BE CAREFUL NOT TO CONTACT HEATER
PLATEN DURING RETRIEVAL, IT WILL BE VERY
HOT. Gently cl ose the c onveyor assembly until

latch is closed when retrieval is complete.

Operaon

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Cleaning—Daily

Remove crumbs from the crumb collection portal by wiping

1

with a clean, sanitizer-soaked towel. Then, clean the crumb
collection portal with a clean, sanitizer-soaked towel
sprayed with Heavy Duty Degreaser solution. Rinse with a
separate, clean, sanitizer-soaked towel.

2

Wipe out crumbs from conveyor crumb collection shelf
below the conveyor tray with sanitizer-soaked towel.
Gently, un-latch and pull forward the conveyor assembly
and further wipe away. Then wipe the conveyor crumb
collection shelf with a clean, sanitizer-soaked towel
sprayed with Heavy Duty Degreaser solution. Rinse with
a separate clean sanitizer-soaked towel.

Wipe out landing zone tray with a clean, sanitizer-soaked

4

towel sprayed with Heavy Duty Degreaser solution. Rinse
with a separate, clean sanitizer-soaked towel.

Remove Teflon release sheet retaining clips located over
landing zone by lifting straight up. Be careful not to lose

5

the retaining clips. Clean with a with a clean, sanitizer­soaked towel sprayed with Heavy Duty Degreaser solu­tion. Rinse with a separate clean, sanitizer-soaked towel.

Wipe down in-feed rack with a clean, sanitizer-soaked

3

towel sprayed with Heavy Duty Degreaser solution. Rinse
with a separate clean, sanitizer-soaked towel.

Remove Teflon release sheets by first removing the in-feed

6

rack and the by lifting up gently on the front retaining brack­ets located over the in-feed. Be careful not to lose the re­taining brackets. Lay release sheets on a clean surface be­fore cleaning.

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Cleaning—Daily

Being careful not to crease the sheet, wipe release

7

sheets with a clean, sanitizer-soaked towel sprayed with
APSC solution. Rinse with a separate clean, sanitizer­soaked towel. Wash, rinse, and sanitize the retaining
clips at the 3-compartment sink. Allow to air dry.

Re-feed the clean release sheets back through the toaster,

8

in-feed to out-feed and reconnect the brackets.

10

11

Reconnect retaining clips by holding the release sheet
tight over the mounting rods, ensuring that they are
straight. Press clips over rods until there is solid
engagement.

Visually inspect that the sheets are taught and ripple free
over the heater platen afterwards by peering down the
heating chamber. Disconnect clips and reset if not.

Re-clip heel-side release sheet first being sure to shift the

9

sheet toward the upper step corner on the platen as

shown.

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Remove in-feed rack and the depress latch on left hand side of in-feed and gently pull out conveyor until it stops. Clean conveyor

12

belt with Kay Heavy duty Degreaser and Prince Castle scouring pad provided as follows:

1. Spray conveyor belt with heavy duty degreaser solution

2. Wipe belt from side to side, parallel with belt grain, removing brown residue

3. Rinse the same area with a clean, sanitizer-soaked towel to clear particulate.

4. Manually advance the conveyor belt to clean the next section.

Repeat steps 1-4 until entire conveyor belt has been cleaned.

Cleaning—Daily

Wipe down entire unit with a clean, sanitizer-soaked

13

towel sprayed with Heavy Duty Degreaser solution.
Rinse with a clean, sanitizer-soaked towel.

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Cleaning—Monthly / As Needed

Put on Heat Resistant Gloves. Open the conveyor drawer.

1

Ensure toaster is hot before applying Heat Activated Grill &
Toaster Cleaner (HAGTC). Apply a small amount HAGTC
to a clean, sanitizer-soaked grill cloth and then spread
evenly across exposed section of belt to completely coat
the belts. Repeat applying product until all areas of the belt
are coated. Close conveyor and let run for 5 seconds to
advance the belt to new location before applying additional
cleaner.

2

Spread solution onto belt, going across/with the grain of
the belt.

Wipe stains with a clean, sanitizer-soaked grill cloth,

4

wiping straight across the belts until soils are removed.
Open/close conveyor until entire belt has been cleaned.

Rinse entire belt with a separate, clean sanitizer-soaked

5

grill cloth thoroughly.

Close the conveyor drawer by sliding in, until locked in

Close the conveyor assembly, and allow conveyor to run

3

for 6 minutes. (Stains will begin to darken)

6

place.

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Release Sheet Replacement

Remove Teflon release sheets retaining clips located

1

over landing zone by lifting up on them. Be careful not to
lose the retaining clips.

Remove Teflon release sheets by first removing the in-

2

feed rack and the by lifting up gently on the front retaining
brackets located over the in-feed. Be careful not to lose
the retaining brackets.

Re-clip heel-side release sheet first being sure to shift the

4

sheet toward the upper step corner on the platen as
shown.

Reconnect retaining clips by holding the release sheet

5

tight over the mounting rods, ensuring that they are
straight. Press clips over rods until there is solid
engagement.

Re-feed new release sheets back through the toaster,

3

from the in-feed to out-feed side and reconnect the
brackets.

Visually inspect that the sheets are taught and ripple free

6

over the heater platen afterwards by peering down the
heating chamber. Disconnect clips and reset if not.

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Club Belt Replacement

Depending on toaster use, the club belts should be replaced
approximately every 6 months. Belts should be replaced if worn
or torn.

Torn belt should be replaced

Turn Toaster OFF

1

and Unplug Toaster.

Put on a pair of high temperature gloves.

2

Remove right side cover from unit.

3

Remove old belts.

5

Install new belts.

6

Be sure the bead on belt rides in grove in belt rollers.

7

Pivot latch arm counterclockwise, and remove belt

4

tension by pivoting tension arms towards the left..

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Club Belt Replacement

Pivot tension arms down and engage latch arm.

8

Replace right side cover on unit.

9

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Display Menu Opons

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CBT-SB-NA-1PS

Display Menu Opons (Connued…)

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CBT-SB-NA-1PS

Management Programming

1

To Enter Programming screens
Press and hold the MENU
button for 6 seconds. The
PROGRAMMING VERSION
screen will appear in the LCD
display.

From the PROGRAMMING
VERSION screen, you may:

Press RIGHT scroll
button to advance to the
next menu item

2

3

To Adjust PLATEN

TEMPERATURE from the
SELECT LANUGAGE Screen,
press the RIGHT scroll button.
Press the OK button to enter the
programming screen.

A. From the PLATEN

TEMPERATURE screen that
that appears adjust the tem­perature using the RIGHT
and LEFT scroll buttons.

Accept the new Temperature by
pressing OK.

NOTE : To cancel without
accepting the new setting,
press the MENU logo button to
return to the previous screen

4

To Change the LANGUAGE
from the PROGRAMMING
VERSION

Screen, PRESS the left scroll
button.

From the SELECT
LANGUAGE Screen,
Press OK button
A. From the
LANGUAGE screen
that appears, use
the RIGHT and
LEFT scroll buttons.
TO select different
Language
B. Accept the new
language by pressing
OK button to return to
the SELECT
LANGUAGE screen

To adjust SELECT F/C
From The PLATEN
TEMPERATURE screen,
press the RIGHT scroll
button.

From the SELECT F/C screen
that appears, press the OK
button.
A. From the SET F/C
Screen that appears,
Use the LEFT and
RIGHT scroll buttons to
Select TEMP = F
( Fahrenheit ) or
C (Celsius )
B. Accept the new scale
By pressing the OK
Button to return to
The SELECT F/C
screen

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CBT-SB-NA-1PS

Management Programming (Connued)

5

To adjust set TOAST TIME
from the SELECT F/C
screen, press the RIGHT
scroll button

From the SELECT
TOAST TIME Screen,
Press OK button

A. From the SELECT TOAST

TIME that appears, Adjust
the set point Time Using the

RIGHT and LEFT
Scroll buttons. Accept
The new toast time by
Pressing OK.

NOTE : To cancel with\out
accepting the new setting,
press the MENU logo button to
return to the previous screen

6

To adjust CLUB TOAST
TIME from the SELECT
TOAST TIME screen, press
the RIGHT scroll button

From the SELECT CLUB
TOAST TIME Screen,
Press OK button

A. From the SELECT CLUB

TOAST TIME that appears,

Adjust the set point Time

Using the RIGHT and LEFT
Scroll buttons. Accept
The new toast time by
Pressing OK.

7

To enter LON SERVICE CALL
from CLUB TOAST TIME screen,
press the RIGHT scroll button.

From the LON SERVICE CALL
Screen, Press OK button

From the LON SERVICE CALL screen
that appears, the following options are
available

YES = LEFT scroll button
NO = RIGHT scroll button
OK = Cancel / Go Back

8

To enter MFY STORE from LON
SERVICE CALL screen, press
the RIGHT scroll button.

From the MFY STORE Screen, Press
OK button

From the MFY STORE screen that
appears, the following options are
available

YES = LEFT scroll button
NO = RIGHT scroll button
OK = Cancel / Go Back

NOTE : To cancel with\out
accepting the new setting,
press the MENU logo button to
return to the previous screen

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CBT-SB-NA-1PS

Management Programming (Connued)

9

To view Service Codes, From
the MFY Store screen, press the
RIGHT scroll button once.

From the Service

Codes screen,

A. Select OK to check

the service codes

B. Refer to Service

codes page to under­stand the operation of
the unit.

10

Exit Programming

Press the MENU button from
any screen to exit programming
mode.

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Exploded View and Parts List

Item # Part # Description Qty

1 72-458 POWERCORD 1

2 66-045S STRAIN RELEIF 1

3 78-223S

4 353-394S

NOT SHOWN 527-127S SERVICE KIT, CUTOFF SWITCH314 1

NOT SHOWN 353-206S TRAY, OUTFEED ASSY 1

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SWITCH, ROCKER, DPST, IP65, 16A

THERMOSTAT, SNAP DISC CONTROL, 120

1

1

Horizontal Core Bun Toaster

CBT-SB-NA-1PS

Exploded View and Parts List (Connued)

Item # Part # Description Qty

5 353-054S

6 353-053S

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RELEASE SHEET BAR

RELEASE SHEET CLIP

2

2

Horizontal Core Bun Toaster

CBT-SB-NA-1PS

Exploded View and Parts List (Connued)

Item # Part # Description Qty

7 353-300S

8

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353-442S SKID BAR, CONVEYOR

CONVEYOR, MAIN

1

4

Horizontal Core Bun Toaster

CBT-SB-NA-1PS

Exploded View and Parts List (Connued)

Item # Part # Description Qty

9

10

11

12

13

14

CBT-SB-NA-1PS 22 Printed in USA 9/15

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353-241S STEPPER MOTOR 2

353-342S PULLEY, 3MM PITCH 12 GROOVE 2

353-357S BELT 3MM HTD 80 TEETH 1

353-343S PULLEY, 3MM PITCH .44 GROOVE 2

353-257S SHAFT, TENSIONING ASSY 1

353-205S CONVEYOR SPROCKET SHAFT ASSY 1

Horizontal Core Bun Toaster

CBT-SB-NA-1PS

Exploded View and Parts List (Connued)

Item # Part # Description Qty

15 77-093S

16

17 65-067S

18

19

20

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526-281S TSTAT, HI-LIMIT BULB & CAP, 700F

85-144-24S PWER SUPPLY, 24VDC 100W

353-262CS PCB, MAIN CONTROLLER

65-058S RELAY, SS,50A,280VAC,3-32VDC

TERMINAL BLOCK 12POS 2ROW INSULATED

RELAY, DPST, 30A, 200/240, 50/60

1

3

1

1

1

3

Horizontal Core Bun Toaster

CBT-SB-NA-1PS

Exploded View and Parts List (Connued)

Item # Part # Description Qty

21 353-208S

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HEATER PLATEN

1

Horizontal Core Bun Toaster

CBT-SB-NA-1PS

Exploded View and Parts List (Connued)

Item # Part # Description Qty

22 527-370S

23

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37814S MOTOR FAN 230V UF12A23

ASSY, MEMBRANE SWITCH & OVERLAY

1

1

Horizontal Core Bun Toaster

CBT-SB-NA-1PS

Exploded View and Parts List (Connued)

Item # Part # Description Qty

9

10

12 353-343S PULLEY, 3MM PITCH .44 GROOVE 2

24 353-333S BELT 3MM 106 TEETH 1

25 527-819S GEAR, SPUR,56,TEETH,24.P,2.33P.D..25 2

26 353-233S CLUB ASSY BOTTOM 1

27 353-231S CLUB ASSY TOP 1

NOT SHOWN 527-468S PROBE, TEMP .250 DIA. RTD 1

NOT SHOWN 527-467S PROBE, TEMP .350 DIA. RTD 1

353-241S STEPPER MOTOR 2

353-342S PULLEY, 3MM PITCH 12 GROOVE 2

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Troubleshoong Guide

BURN/ELECTRICAL SHOCK HAZARD! Platen is HOT and can cause severe burns or severe shock.

Keep hands and objects out of the toaster unit! Failure to exercise cauon may result in serious injury!

Turn the unit o, let it cool down completely before touching or working on internal apparatus.

Master Display Messages

PROBLEM PROBABLE CAUSE SOLUTION

Unit will not heat up No power to unit. Ensure power cord is connected to

proper receptacle.

Inoperable power cord Call for Service [phone]

Loose connecon on power switch Call for Service [phone]

Inoperable power switch Call for Service [phone]

High limit switch tripped Call for Service [phone]

Inoperable Temperature Probe Call for Service [phone]

Inoperable Platen Call for Service [phone]

Unit heats up, but the conveyor does

not run

Unit under-and over-heats, but does

not respond to programming.

Buns under-or over-done. Check platen adjustment. See opera-

Loose motor switch connecon. Call for Service [phone]

Inoperable motor. Call for Service [phone]

Inoperable motor switch. Call for Service [phone]

Stripped drive gear Call for Service [phone]

Loose chain sprockets Call for Service [phone]

Check temperature sengs Adjust temperature set point seng.

Inoperable temperature probe Call for Service [phone]

on manual

Check conveyor temperature. From

READY screen, press the INFOR-

MATION buon to display the actual

See management programming.

Move platen adjustment to the correct

product part seng.

Adjust temperature set point seng.

See management programming.

Improper toast me. Adjust toast me as needed.

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