Pitney Bowes LPS-1 User Manual

To reorder supplies contact:

www.pb.com/supplies 1-800-243-7824

www.pb.com/labelprinting

Contents.............................................................................................................................................. i

INTRODUCTION................................................................................................ 1

Pitney Bowes Customer-Friendly Return Policy ................................................................................ 1

General Precautions ..........................................................................................................................2

LPS-1........................................................................................................................................... 2

Pitney Bowes LA series Label Rolls (Die-cut and Continuous Tape) .......................................... 2

CD-ROM & Software ...................................................................................................................3

AC power cord .............................................................................................................................3

Cutter unit ....................................................................................................................................3

Symbols Used in this Guide ...............................................................................................................3

GETTING STARTED ......................................................................................... 4

Unpacking Your LPS-1....................................................................................................................... 4

LPS-1 Components............................................................................................................................ 5

LPS-1 Label Printer ..................................................................................................................... 5

Button descriptions ......................................................................................................................6

LED Lamp.................................................................................................................................... 6

Connecting to the Power Supply........................................................................................................ 7

Installing the LA Roll ..........................................................................................................................8

Available supplies ........................................................................................................................8

Installing the LA Roll ....................................................................................................................8

Installing the Paper Guide.................................................................................................................. 9

z CONTENTS

INSTALLING SOFTWARE............................................................................... 10

Software Overview ...........................................................................................................................10

Software and Compatible Operating Systems .................................................................................10

Installation Precautions ....................................................................................................................10

Installing the Software...................................................................................................................... 11

Uninstalling Software .......................................................................................................................24

Uninstalling P-touch Editor Version 4.1 .....................................................................................24

Uninstalling the Printer Driver .................................................................................................... 25

CREATING LABELS ........................................................................................ 26

Overview ..........................................................................................................................................26

Starting P-touch Editor .....................................................................................................................28

Using P-touch Editor ........................................................................................................................29

Layout Window ..........................................................................................................................29

Creating an Address Label ........................................................................................................30

Printing the Label....................................................................................................................... 31

Saving the Label ........................................................................................................................32

Opening an Existing Label File ..................................................................................................32

Creating Bar Code Labels ......................................................................................................... 33

Creating Other Types of Labels................................................................................................. 35

Contents

CONTENTS

Using Help .................................................................................................................................36

The Label List................................................................................................................................... 38

How the Label List Works ..........................................................................................................38

Views .........................................................................................................................................38

Using the Label List ...................................................................................................................39

Creating Labels Using a Layout Style and Data from the Label List ......................................... 41

Using P-touch Editor with Other Applications .................................................................................. 45

Add-In Utility .............................................................................................................................. 45

Microsoft Word........................................................................................................................... 46

Microsoft Excel ..........................................................................................................................48

Microsoft Outlook....................................................................................................................... 50

Using a Database ......................................................................................................................52

APPENDIX ....................................................................................................... 56

Maintenance..................................................................................................................................... 56

Cleaning the Print Head............................................................................................................. 56

Cleaning the Roller ....................................................................................................................56

Changing Cutter Unit .................................................................................................................58

Troubleshooting ...............................................................................................................................59

What to do when........................................................................................................................ 59

Specifications ...................................................................................................................................60

LPS-1......................................................................................................................................... 60

Operating Environment.............................................................................................................. 60

Accessories (For USA Only) ............................................................................................................61

................................................................................................................................................... 61

LA Rolls ..................................................................................................................................... 61

Replacement Blades for Cutter Unit ..........................................................................................61

Cleaning Sheet ..........................................................................................................................61

Index ................................................................................................................................................ 62

Contact Information.......................................................................................................................... 65

Contents

INTRODUCTION

Congratulations on purchasing the LPS-1. Your new LPS-1 is a label printer that connects to your personal computer, enabling you to quickly and easily print professional custom labels that you have created on your personal computer using the label editing software provided.

We strongly recommend that you read this User’s Guide carefully before using your LPS-1, and then keep it nearby for future reference.

Federal Communications Commission (FCC) Declaration of Conformity (For USA Only)

Responsible Party: Pitney Bowes Inc.

1 Elmcroft Rd. Stamford. CT 06926-0700

TEL: (203) 924-3614 declares that the product Product Name: Label Printer LPS-1 Model Number: LPS-1

complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

z INTRODUCTION

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment to an outlet on a circuit different from that to which the receiver is

connected.

• The enclosed interface cable should be used in order to ensure compliance with the limits for a

Class B digital device.

• Consult the dealer or an experienced radio/TV technician for help.

• Changes or modifications not expressly approved by Pitney Bowes, Inc. could void the user’s

authority to operate the equipment.

Pitney Bowes Customer-Friendly Return Policy

For purchases of equipment and non-consumable supplies, returns are accepted within 90 days of purchase. Consumable supplies may be returned within 90 days of purchase if unused and unopened or defective. After 90 days, but within 1 year, returns will be accepted on any defective items. No returns will be accepted after one (1) year, and no returns are accepted on customdesigned equipment or accessories. Please contact the PB Supply Line directly to arrange for a return authorization.

Pitney Bowes Customer-Friendly Return Policy

INTRODUCTION

General Precautions

LPS-1

• The LPS-1 is a precision machine. Do not drop, hit or otherwise bang the LPS-1.

• Do not grab and lift the LPS-1 by the LA Roll compartment cover. The cover could come off and the LPS-1 could fall and become damaged.

• The LPS-1 may malfunction if left near a television, radio, etc. Do not use the LPS-1 near any machine that can cause electromagnetic interference.

• Do not expose the LPS-1 to direct sunlight.

• Do not place or store the LPS-1 near heaters or other hot appliances, in any location exposed to extremely high or low temperatures, high humidity or dusty locations. Doing so could cause the machine to malfunction.

• Do not use paint thinner, benzene, alcohol or any other organic solvents to clean the LPS-1. Doing so may cause damage to the surface finish. Use a soft, dry cloth to clean the dirty LPS-1.

• Do not place any heavy objects or objects containing water on top of the LPS-1. If water or any foreign object enters the LPS-1, contact the retail outlet where the LPS-1 was purchased or your local authorized service center. If you continue to use the LPS-1 with water or a foreign object in the LPS-1, the LPS-1 may be damaged or personal injury could result.

• Do not touch the cutter. Personal injury could result. Take special care when changing the cutter unit.

• Do not insert any objects into or block the label output slot, or USB port.

• Do not place any metal parts near the print head. The print head becomes very hot during use and remains very hot immediately after use. Do not touch it directly with your hands.

• Use only the interface cable (USB cable) included with the LPS-1.

• Use only genuine Pitney Bowes accessories and supplies. Do not use any unauthorized accessories or supplies.

• When using the LPS-1, place it on a stationary, level location.

• Use only the authorized power source for the LPS-1.

• When not in use for an extended period, remove the LA Roll from the LPS-1.

• Never disassemble the LPS-1 or get it wet with water to avoid possible fire or electrical shock. Do not remove the power cord from nor insert it into the electrical outlet with wet hands. Doing so could cause an electrical shock or fire.

• Do not attempt to print labels while the LA Roll compartment cover is open.

Pitney Bowes LA series Label Rolls (Die-cut and Continuous Tape)

• Use only Pitney Bowes LA series Label Rolls with this machine. Other rolls will not allow the machine to operate and could harm your LPS-1 Label Printer.

• If the label is attached to a wet, dirty, or oily surface, it may peel off easily. Before applying the label, clean the surface to which the label will be applied.

• Depending on the environmental conditions and the material, condition, roughness, and shape of the applying surface, part of the tape may not adhere properly or the label may peel off.

• In order to test the adhesive strength of the label or before using the label where safety is a particular concern, test the label by affixing a small piece of it to an inconspicuous area of the intended surface.

• If the label is used outdoors, ultraviolet rays, wind, and rain may cause the color of the label to fade and the ends of the label to peel off.

• Do not expose the LA Rolls to direct sunlight, high temperatures, high humidity, or dust. Store in a cool, dark place. Use the LA Rolls soon after opening the package.

• Scratching the printed surface of the label with your finger nails or metal objects, or touching the printed surface with hands dampened by water, sweat, or medicated cream, etc., can cause the color to change or fade.

• Do not apply labels to any persons, animals, or plants, or in public locations, or on another person's personal belongings without prior consent.

General Precautions

• Note that Pitney Bowes does not assume responsibility for any damage, etc. arising from failure to follow the precautions listed.

• When peeling a LA Die-cut Label, some portion of the label may remain. Remove the remaining portion before attaching a new label.

• Do not drop the LA Roll, or damage to the LA Roll could result.

• Be careful when handling the LA Roll. Dropping the roll may break the spool and make it unusable.

CD-ROM & Software

• Do not scratch the CD-ROM.

• Do not subject the CD-ROM to extremely high or extremely low temperatures.

• Do not put heavy objects on the CD-ROM or apply force to the CD-ROM.

• The software contained on the CD-ROM is meant for use with the LPS-1 only. See License on CD for further details. This software may be installed on multiple personal computers for use at an office, etc.

• Some DK rolls use permanent adhesive for their labels. These labels cannot be neatly peeled off once attached.

AC power cord

• Use only the AC power cord included with the LPS-1.

• If the LPS-1 will not be used for an extended period, remove the power supply cord from the electrical outlet.

• Always hold the plug when removing the power cord from or inserting it into the outlet. Pulling on the cord could cause a problem with the power cord.

• The standard electrical outlet shall be installed near the LPS-1 and shall be easily accessible.

Cutter unit

• To prevent injury from the broken cutter blade and unit, follow these points: Close the top cover when operating the cutter unit. Don’t apply excessive pressure to the cutter unit. When the cutter blade becomes dull, replace the existing cutter unit with a new one. If the cutter blade should break off, unplug the power cord from the electrical outlet and remove the cutter unit carefully with tweezers so you do not touch the blade.

• If a paper jam should occur due to a build up of adhesive on the paper guide surface, unplug the power cord from the electrical outlet and wipe away the adhesive buildup on the paper guide surface with a cloth dipped in ethanol or isopropyl (rubbing)alcohol. It is recommended that you clean the paper guide when replacing the cutter unit.

• The average number of cuts is 5,000 or more depending on the operating environment. Dull cut, the inability to cut straight, or frequent paper jams may indicate that the cutter life is near the end. Replace the cutter if these conditions occur.

Paperguidesurface

z INTRODUCTION

Symbols Used in this Guide

The following symbols are used throughout this guide to indicate additional information of varying degrees of importance.

This symbol indicates information or directions that should be followed - if ignored, the result may be damage, injury, or failed operations.

This symbol indicates information or directions that can help you better understand or use the LPS-1 more efficiently.

Symbols Used in this Guide

GETTING STARTED

Unpacking Your LPS-1

Check that the package contains the following before using your LPS-1. If any item is missing or damaged, please contact PB Supply Line at 1-800-243-7824.

LPS-1 Quick Start Guide

USB cable

(Manufactured by Pitney Bowes Part No. XC8897051)

CD-ROM Paper guide

Starter roll

The LPS-1 includes one starter roll of LA Die-cut Online Postage / PC Postage Labels (100 labels).

Pitney Bowes Customer-Friendly Return Policy

Cleaning Sheet

Unpacking Your LPS-1

LPS-1 Components

LPS-1 Label Printer



Front

LA Roll compartment cover

FEED button LED lamp ON/OFF button CUT lever

If the LA Roll compartment cover is left open, dust will collect on the print head. Always close the cover.



Back

Power cord

z GETTING STARTED

USB port

Do not connect the LPS-1 to the USB port of your personal computer yet.

Do not connect the LPS-1 to your personal computer until directed to do so when installing the printer driver. If the LPS-1 is connected to a personal computer that does not have the printer driver software installed, the dialog box shown here will appear. Click [Cancel], remove the USB cable, and then install the printer driver software. Refer to “Installing the Software” on page 11.

LPS-1 Components

GETTING STARTED

Button descriptions

The functions of the buttons on the LPS-1 are described below.

Button Condition

ON/OFF button Turns power to the LPS-1 on and off.

• When using LA Die-cut Labels, feeds the LA Label Roll to the beginning of the first label on the roll. If this button is held for more than one second, the LA Label Roll is fed to the beginning of the next label on the

FEED button

roll.

• When using LA Continuous Tapes, feeds 1" (25.4 mm) of the LA Label Roll.

• If there is no LA Label Roll installed, the mode changes to a cleaning mode and the roller rotates for 1/3" (8 mm). If this button is held for more than one second, the roller rotates for 4" (100 mm).

LED Lamp

LED lamp on the LPS-1 indicates the current operating condition.

Lamp Condition

Not lit

Power is OFF.

Lit

Flashing fast

Flashing slow

Turns off after flashing

fast ten times

Power is ON. (Normally lit while power is on, the LED flashes during cleaning or if an error has occurred.)

Indicates one of the following errors.

• Cutter error

• Label sensor error (LA Roll not installed correctly, end of LA Roll, or label jam)

• LA Roll compartment cover is open during operation

• Incorrect LA Roll installed

• No LA Roll installed

Cooling (Waiting for temperature of print head to lower)

System error

Turn the LPS-1 off and then on again. If this error re-occurs, please contact Pitney Bowes Service Express at 1800-522-0020.

LPS-1 Components

Connecting to the Power Supply

Plug the power supply cord into a standard electrical outlet.

• Check that the electrical outlet is 120 V before inserting the plug.

• Remove the power supply cord from the electrical outlet after you have finished using the LPS-1.

• Do not pull the cord when removing it from the electrical outlet. The wire in the cord may become damaged.

Do not connect the LPS-1 to the USB port of your personal computer yet.

z GETTING STARTED

Connecting to the Power Supply

GETTING STARTED

Installing the LA Roll

There is a wide range of LA Rolls available for use with your LPS-1, allowing you to create almost any type of label you need.

Available supplies

The types of LA Rolls that may be used with the LPS-1 are listed below.

Stock No. Description

LA0-2 4” Online Postage/PC Postage Label LA0-5 Continuous Paper Tape LA0-8 Large Address Label LA0-9 Small Address Label

To obtain optimum performance, use only genuine Pitney Bowes accessories and LA Rolls.

Installing the LA Roll

Press the ON/OFF button to turn the LPS-1 off. Hold the LA Roll compartment cover at the sides near the front of the LPS-1 and firmly lift up to open the cover.

Installing the LA Roll

Place the spool into the spool guides in the LA Roll compartment.

• Make sure that the spool arms are inserted firmly in the spool guides on the left and right.

• Insert the spool with the LA Roll located on the right hand side of the LPS-1.

Lift the label lever and then thread the end of the LA Roll into the slot immediately before the cutter.

When unable to thread the end of the LA Roll to the slot, thread it as far as possible, lower the label lever and close the cover, then press the FEED button to set the roll.

Lower the label lever and then close the LA Roll compartment cover.

z GETTING STARTED

Installing the Paper Guide

Your LPS-1 comes with a paper guide that collects a strip of printed labels that have been printed and not yet cut off from the machine.

Attach the paper guide to the front of the LPS-1 as shown in the figure.

Remove the paper guide when printing more than 10 labels continuously.

Installing the Paper Guide

INSTALLING SOFTWARE

Software Overview

Install the following label editor software and printer driver on your personal computer to design professional labels and print them on your LPS-1.

P-touch Editor Version 4.1

Use this powerful label design software to create a wide variety of custom labels. P-touch Editor Version 4.1 also contains features to link and use data from databases, as well as features for managing names, addresses and other information previously entered on labels.

P-touch Library

Use this software to store labels you have created, and then quickly and easily retrieve these labels for use again.

Add-In Software for MS Word/Excel/Outlook

These Add-Ins allow you to quickly and easily copy data into a label directly from Microsoft Word, Excel or Outlook

Printer Driver

This software enables your personal computer to print labels on your LPS-1. The CD contains the printer driver for the specific model purchased.

Software and Compatible Operating Systems

The software is compatible with the following operating systems and versions of Microsoft applications.

P-touch Editor Version 4.1, P-touch Library and Printer Driver

Microsoft Windows 98 SE, Microsoft Windows Me, Microsoft Windows 2000 Professional and Microsoft

Add-In Software for MS Word/Excel/Outlook

Microsoft Word 97/2000/2002/2003, Microsoft Excel 97/2000/2002/2003, Microsoft



Outlook 2000/2002/2003.



, using the Add-In icon in the tool bar of each application.



Windows XP (Home/Professional).



Installation Precautions

• Do not connect the USB cable to a personal computer until the software has been installed.

• When using Windows an administrator before installing the software.

• When you are installing the software from the CD-ROM, the following dialog box may appear on the screen. If so, click [OK] and reinstall the software from the beginning.

Software Overview



2000 Professional and Windows XP (Home / Professional), log on as

Installing the Software

The installation procedure differs depending on the operating system running on your personal computer. Refer to the installation procedure for the appropriate operating system to install the software.

Refer to “When using Microsoft Windows 98 SE” on page 16 for the installation procedure for that operating system.

When using Microsoft Windows Me/2000 Professional/XP (Home/Professional)

Start your personal computer and insert the CD-ROM into the CD-ROM drive.

A dialog box appears briefly while the InstallShield installation. When the preparation is complete, the InstallShield Wizard welcome dialog box appears.

Click [Next] to begin installation.

The License Agreement dialog box appears.



Wizard prepares for

• It may take a short time for the dialog box to appear.

• If the program does not start and the dialog box does not appear, navigate to the contents of the CD-ROM, and then double-click the “Setup.exe” icon.

z INSTALLING SOFTWARE

Installing the Software

INSTALLING SOFTWARE

Carefully read the license agreement. If you agree to the terms and conditions of the license agreement, click [Yes] to continue installation.

The Customer Information dialog box appears.

Enter your “User Name” and the “Company Name”, and then click [Next].

The Setup Type dialog box appears.

Installing the Software

Select the type of setup you prefer. Change the default destination folder if you wish to place the program files elsewhere, and then click [Next].

• Click [Browse] to select an alternate destination folder.

• Select “Custom” to install a particular feature. For example, to install the printer driver only.

The following items will be installed.

Typical

• P-touch Editor • P-touch Library • Fonts

• Help • Clip Art • Auto Format Templates

• Layout styles • Add-Ins • Manuals • Drivers

Custom

Click [Next] and select the features you want to install on the Select Features dialog box. Check on to select and off to unselect the items to be installed.

The Add Shortcut dialog box appears.

z INSTALLING SOFTWARE

Specify where to add shortcuts (for easy, one click access) for the Pitney Bowes software, and then click [Next].

If you do not want a shortcut created for an area, clear the check box for that area. Clear all check boxes to add no shortcuts.

The Start Copying Files dialog box appears.

Installing the Software

INSTALLING SOFTWARE

Review the settings to ensure all are correct, and then click [Next]. If the settings are incorrect, click [Back] to go back and correct.

• The InstallShield Wizard completes preparations for installing the software, and then the Setup Status dialog box appears.

Installing the Software

• After all files necessary to install the Ptouch Editor have been copied and registered, the Driver Setup dialog box appears.

The Driver Setup dialog box does not appear if “Driver” is not selected in Custom installation.

When the Driver Setup dialog box instructs you to connect the LPS-1, plug the connector on the USB cable into the USB port on the back of the LPS-1.

Check that the LPS-1 is turned on, and then plug the connector on the USB cable into the USB port on your personal computer.

When the LPS-1 is recognized, the installer proceeds with the driver software installation.

When connecting the LPS-1 to a personal computer via a USB hub, a proper connection may not be possible due to the type of hub used. If this occurs, connect the LPS-1 directly to the personal computer.

When using Microsoft® Windows® Me

The error dialog box shown to the right may appear during the installation. If this dialog box appears, click [OK].

installed on. The software will automatically make the appropriate settings, so it is not necessary to change these settings.

After the printer driver installation is completed, the User Registration dialog box appears.

Click [Finish].

Installation of the P-touch Editor software is now completed.

You may be required to restart your personal computer after installation. Select one of the restart options and click [Finish].

z INSTALLING SOFTWARE

Installing the Software

INSTALLING SOFTWARE

When using Microsoft Windows 98 SE

Start your personal computer and insert the CD-ROM into the CD-ROM drive.

A dialog box appears briefly while the InstallShield Wizard prepares for installation. When the preparation is complete, the InstallShield Wizard welcome dialog box appears.

• It may take a short time for the dialog box to appear.

• If the dialog box does not appear, navigate to the contents of the CD-ROM, and then double-click the “Setup.exe” icon.

Click [Next] to begin installation.

The License Agreement dialog box appears.

Installing the Software

Carefully read the license agreement. If you agree to the terms and conditions of the license agreement, click [Yes] to continue installation.

The Customer Information dialog box appears.

Enter your “User Name” and the “Company Name”, and then click [Next].

The Setup Type dialog box appears.

Select the type of setup you prefer. Change the default destination folder if you wish to place the program files elsewhere, and then click [Next].

• Click [Browse] to select an alternate destination folder.

• Select “Custom” to install a particular feature. For example, to install the printer driver only.

The following items will be installed.

Typical

• P-touch Editor • P-touch Library • Fonts

• Help • Clip Art • Auto Format Templates

• Layout styles • Add-Ins • Manuals • Drivers

z INSTALLING SOFTWARE

Custom

Click [Next] and select the features you want to install on the Select Features dialog box. Check on to select and off to unselect the items to be installed

The Add Shortcut dialog box appears.

Installing the Software

INSTALLING SOFTWARE

Specify where to add shortcuts (for easy, one click access) for Pitney Bowes Software, and then click [Next].

If you do not want a shortcut created for an area, clear the check box for that area. Clear all check boxes to add no shortcuts.

The Start Copying Files dialog box appears.

Review the settings to ensure all are correct, and then click [Next]. If the settings are incorrect, click [Back] to go back and correct.

• The InstallShield Wizard completes preparations for installing the software, and then the Setup Status dialog box appears.

Installing the Software

• After all files necessary to install the Ptouch Editor have been copied and registered, the Driver Setup dialog box appears.

The Driver Setup dialog box does not appear if “Driver” is not selected in Custom installation.

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