Pitney Bowes K7M0 User Manual

Digital Postage Meter
Install Guide
US English Version
Contents
Communication Device
For Pitney Bowes Digital Mailing System
Lock
Class
Funds
Menu
*#_
GHI
PQRS
Back
ABC
JKL
TUV
Space
DEF
MNO
WXYZ
Shift
.
Review
no
yes
Enter
Communication Device
Scale
Meter
Network Cable
mailstation
Ink Cartridge
Reorder #797-0
FRONT
DEVANT
Power Cord
OR
Reorder #797-M
Sample Pack of
Reorder #612-9
USB Cable
mailstation 2 Ink Cartridge
FRONT
DEVANT
Install Guide
Digital Postage Meter
Scale Extension
Phone Cord
Cable #978-6
(Optional)
DEF
Review
ABC
*#_
MNO
JKL
Lock
no
GHI
WXYZ
Enter
TUV
Class
yes
PQRS
Shift
.
Space
Funds
Back
Menu
Read This First
To take advantage of the web-based capabilities of your meter, it must be connected to your network.
If network access is available for your meter, you can:
Watch a step-by-step installation video by scanning the QR Code below with your smartphone
or
By entering the following URL at your computer:
www.pb.com/support/new/K7
or
Follow this printed installation guide, starting on page 1
If you do not have network access for your meter, go to page 15 “Alternative Method: Using an Analog Phone Line”
Installation Part 1 - Set Up Communication Device
Preparing for Installation
1
To install your meter using the Internet, you will need the following:
Two power outlets
An Internet source, such as a router, hub or network wall jack.
Note 1: DO NOT use a port in a computer to connect to your network.
Note 2: DSL VoIP phone jacks cannot be used as an Internet source. Do not connect a DSL phone jack directly to the meter.
Access to a computer during installation is recommended.
Wireless: Step 2 through Step 8 must be completed before wireless installation.
Technical Requirements:
IP Address
- Automatic assignment with DHCP and DNS server capability (most networks have this), or
- Manually specied static IP (not shared with other devices on your network).
If your network requires special settings, such as static IPs or proxy settings, your IT specialist should use the Special Network Settings instructions in this booklet, as part of the installation.
Proxy Server (if needed)
If your network uses Static IPs or Proxies, the setup software requires: Operating System:
Windows 2000, Windows XP, Windows Vista, Windows 7
Mac OS X (PowerPC: Ver10.3.x ~ Ver10.5.5)
1
Installation Part 1 - Set Up Communication Device
Locate the Communication Device and Network Cable ( )
2
The Communication Device enables your meter to connect to Pitney Bowes via the Internet to access postage downloads. It’s packaged in its own cardboard box.
Communication Device
For Pitney Bowes Digital Mailing System
Network CableCommunication Device
Connect the Communication Device to your Internet source
3
Be sure to connect to an active network port.
Note: If you are not certain where to connect, or whether your network requires special settings, consult your IT specialist.
Internet Source
Router, Hub, Wall Jack
DO NOT use a port in a
computer to connect to your network.
2
Network Cable
Communication
Device
Installation Part 1 - Set Up Communication Device
LEDs
LEDs
Apply power to Communication Device
4
Plug the AC adapter ( ) into the Communication Device and a power outlet. The left LED is lit yellow when it is on.
Communication Device
AC Adapter
Check LED
5
After 45 seconds, the right LED will blink orange, go to Step 6
If the right LED is solid orange (not blinking), follow Troubleshooting 1, below.
Troubleshooting 1
Communication Device may not be communicating to an active network port.
Try the following:
Be sure the Network Cable ( ) is properly connected at both ends.
Try other ports (for 10 seconds each) until you nd one that is active
(LED changes from solid orange to green). Do not use a network port in a computer.
Pull the power connector ( ) out, then reconnect power to restart the
Communication Device.
If after 45 seconds, the right LED is still not blinking orange only, consult your
IT specialist. Your IT specialist may need to follow the Special Network Settings procedure on page 6.
For more detailed technical assistance, go to: www.pb.com/support/LAN
3
Installation Part 1 - Set Up Communication Device
Connect the meter to the Communication Device with the USB Cable ( )
6
USB Cable
Connect the meter to a power outlet
7
Power Cord
When power is applied, the meter will display its startup screens and you will hear the meter’s printer initialize.
4
Installation Part 1 - Set Up Communication Device
Conrm Connection
8
About 10 seconds after the meter completes its startup routine, it displays the message:
Meter connected to
internet-Press Enter
Also, the right LED changes from
LEDs
blinking orange to blinking green only.
If the right LED lights orange, either solid or blinking, see Troubleshooting 2 below.
DO NOT press Enter on the meter yet.
For wireless connection and meter setup go to Step 9 on page 7.
Troubleshooting 2
If the meter does not display the message, “ Meter connected to Internet”, your meter is not communicating with the Internet.
Try the following:
Check that the USB Cable ( ) is connected properly.
If the right LED is solid orange (not blinking), then the network cable is connected
to an inactive port. Try other ports (for 10 seconds each) until you nd one that is
active (LED changes from solid orange to green).
Restart the Communication Device by pulling the power connector ( ) out, then
reconnecting the power.
If, after 60 seconds the message, “Meter connected to internet” is not displayed,
consult your IT specialist.
Your IT specialist can refer to online troubleshooting assistance at:
www.pb.com/support/LAN
5
Special Network Settings
This section is needed only if your network requires special settings to operate properly, such as static IPs and proxy server IDs, the settings will need to be added to the Communication Device. Consult your IT specialist to determine if this is necessary. Follow instructions exactly in the sequence shown below.
To enter special settings
a. Disconnect power ( ) from the meter.
b. Be sure the Communication Device is:
- connected to an active Internet port
- plugged into a power outlet
- the right LEDs are blinking in an orange and/or green pattern.
c. Download the setup software to your computer by going to:
www.pb.com/support/netsetup
Click the button for your type of computer.
Note: If a rewall message appears, click the button that allows
the download to proceed.
d. Save the software “pbSmartLAN” to your computer, then
open and run it.
Communication
Device
e. Click the Setup for Network Cable Connection button.
Follow the setup wizard and enter the appropriate special settings.
6
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