We have made every reasonable effort to ensure the accuracy and
usefulness of this manual; however, we cannot assume responsibility
for errors or omissions or liability for the misuse or misapplication of
our products.
Due to our continuing program of product improvement, equipment
and material specifications as well as performance features are
subject to change without notice. Your digital mailing system may not
have some of the features described in this book. Available features
vary, depending on the model of your mailing system, installed
options, system software level, how your system is set up and the
country it is designed to operate in.
E-Z Seal, and Postage By Phone are trademarks or registered
trademarks of Pitney Bowes Inc. ENERGY STAR is a registered
trademark of the United States Environmental Protection Agency.
i
Declaration of Conformity According to FCC Rules Part 2 ,
Paragraph 2.1077
This device, K700 digital postage meter, complies with Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that
may cause undesired operation. Responsible party: Pitney Bowes, 1
Elmcroft Rd., Stamford, CT 06926-0700, (800) 522-0020.
NOTE: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC
rules. These limits are designed to provide reasonable protection
against interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may
cause interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Changes or modifications to this equipment not expressly
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
A shielded USB cable must used with this equipment to ensure
compliance with the limits. Use of a unshielded cable is prohibited.
FCC Part 68 Compliance of the K700 Modem
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the back of this equipment is
a label that contains, among other information, a product identifier in
the format US:AAAEQ##TXXXX. If requested, this number must be
provided to the telephone company.
This equipment is designed to be connected to a Facility Interface
Code 02LS2 network with RJ11C network interface.
A plug and jack used to connect this equipment to the premises
ii
wiring and telephone network must comply with the applicable FCC
Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is
designed to be connected to a compatible modular jack that is also
compliant. See installation instructions for details.
The ringer equivalence number (REN) is used to determine the
number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not all areas,
the sum of RENs should not exceed five (5.0). To be certain of the
number of devices that may be connected to a line, as determined by
the total RENs, contact the local telephone company. The REN for
this product is part of the product identifier that has the format US:
AAAEQ##TXXXX. The digits represented by ## are the REN without
a decimal point (for example 03 is a REN of 0.3).
If this equipment (K700 digital postage meter) causes harm to the
telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. But if
advance notice isn’t practical, the telephone company will notify you
as soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities,
equipment, operations, or procedures that could affect the operation
of the equipment. If this happens the telephone company will provide
advance notice in order for you to make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with this equipment (K700 digital postage
meter), please contact Pitney Bowes, 1 Elmcroft Rd., Stamford, CT
06926-0700, (800) 522-0020 for repair or warranty information. If the
equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the
problem is resolved. This equipment is not intended to be repaired by
the customer (user).
Connection to party-line service is subject to state tariffs. Contact
the state public utility commission, public service commission, or
corporation commission for information.
If the installation site has specially wired alarm equipment connected
iii
to the telephone line, ensure the installation of this mailing machine
does not disable the alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company
or a qualified installer.
Servicing
This equipment is not intended to be serviceable. Please refer to the
warranty information if problems occur. Failed units will be returned
to the Pitney Bowes U.S. Service Center. For reference purposes,
the Pitney Bowes U.S. Service Center contact address is: Pitney
Bowes Inc., 1 Elmcroft Road, Stamford, CT, 06926-0700, (800) 522-
0020.
Industry Canada
This product meets the applicable Industry Canada technical
specifications. The Ringer Equivalence Number (REN) is an
indication of the maximum number of devices allowed to be
connected to a telephone interface. The Ringer Equivalence Number
(REN) of this terminal equipment is 1.0. The termination on an
interface may consist of any combination of devices subject only to
the requirement that the sum of the RENs of all devices does not
exceed five.
The abbreviation, IC, before the registration number signifies that
registration was performed based on a Declaration of Conformity
indicating that Industry Canada technical specifications were met. It
does not imply that Industry Canada approved the equipment.
iv
Pitney Bowes Contact List
If You Need Assistance
• Product Name: K700 Digital Postage Meter
• Model Number: K700
• For support, go to:
www.pitneybowes.ca
• To order Pitney Bowes supplies and accessories, call
1-800-672-6937 and follow the telephone prompts, or go to:
www.pitneybowes.ca and click on Online Store.
• All other inquiries can be done by calling 1-800-672-6937 and
following the telephone prompts. There are prompts for:
- Questions on
known as your Postage By Phone® meter payment account).
- Ordering Pitney Bowes supplies and accessories
- Questions on an
- Technical support
NOTE: Customer Service Representatives are available Monday
through Friday, 8:00 AM - 8:00 PM ET.
your postage funds on your account (also
invoice or statement
vSV61503 Rev. A
vi SV61503 Rev. A vi
Table of Contents
1 • Introduction
About the Pitney Bowes Small Office Series™ ....................... 1-1
About Your Digital Postage Meter ........................................... 1-1
About Downloads to Your Postage Meter ............................... 1-2
Postal Requirements ............................................................... 1-3
Other Sources of Information - Quick Reference Guide ......... 1-4
Special Characters ............................................................A-2
Glossary
Index
x SV61503 Rev. A
Section 1
Introduction
About the Pitney Bowes Small Office Series™
Pitney Bowes Small Office Series™ is a line of unique mailing solutions for small businesses and those with home offices. The line has
products for all volumes and types of postage usage from less than
$30/month in postage to $300/month and more as well as products
developed specifically for people shipping mostly packages. Pitney
Bowes is dedicated to helping small businesses manage their mailing needs while avoiding time-consuming trips to the Post Office.
About Your Digital Postage Meter
Your digital postage meter features include:
• Space-saving, compact footprint
• Energy S
preserve the environment
• Easy-to-read display shows system status and prompts you
through setup operations
• Automatic date advance
• Keyboard-selectable envelope ads
• Convenient postage-adding via Pitney Bowes Postage By
Phone® meter payment system (requires analog phone line)
• Date and time stamp for use on incoming mail or on sensitive
documents
• Optional accounting feature tracks postage costs by department
• Password protection limits access to authorized personnel
• Full report printing capability provides hard-copy records of your
postage transactions
• USB communication port (for future optional features)
tar® compliant design lowers operating costs and helps
.
1-1SV61503 Rev. A
1 • Introduction
About Downloads to Your Postage Meter
Your postage meter uses the Pitney Bowes IntelliLink® postage meter system, which allows you to download information directly into
your machine. The IntelliLink® postage meter system technology
gives you the ability to:
Add postage funds conveniently via internal modem
You can add funds to your postage meter electronically via the Pitney
Bowes Data Centre (requires analog phone line).
Download Postal Rate Updates
The latest postal rates are downloaded precisely when you need
them.
Add Envelope Ads
You can add envelope ads when needed. Please contact Pitney
Bowes to order (see Pitney Bowes Contact List at start of guide).
Keep Your
Software download capability means you'll always have the latest
version of your postage meter's operating system.
Postage Meter Current
1-2 SV61503 Rev. A
1 • Introduction
Postal Requirements
Your postage meter is issued under the oversight of the Canada Post
Corporation (CPC) and you must follow some basic requirements.
• Mail must have the correct date and postage amount in the meter stamp (indicia).
• Metered mail must bear the
the postage meter is located and mail processed.
• If you move
you must update postal code. You can do this by calling Pitney
Bowes (see Pitney Bowes Contact List at start of guide).
• Each time you add postage to the
Bowes Data Centre automatically performs a postal inspection.
If the interval between inspections is more than 60 days, your
postage meter's display prompts "Inspection Due." Perform an
inspection as instructed in Section 5 - Adding Postage to satisfy
the inspection requirement. If the interval between inspections is
more than 90 days, the display prompts "Inspection Required."
You won't be able to use your postage meter until you add postage or connect to the Pitney Bowes Data Centre for inspection.
• The tape sheets for putting postage on larger items must con
form to postal specifications. For best performance, we recommend Pitney Bowes tape sheets. See Section 11 - Supplies and Options for order part numbers.
the postage meter to another postal code location,
postal code of the address where
postage meter, the Pitney
-
1-3SV61503 Rev. A
1 • Introduction
Other Sources of Information - Quick Reference
Guide
Don't like reading manuals? Try the Quick Reference Guide located
in the front pull-out tray. It has condensed versions of many of the
topics covered in this book.
Specifications
Equipment
Size of Base Model:
8.4” (213 mm) H x 13.8” (351 mm) L x 10.4” (264 mm) D
Size of Base Model with Optional Weighing Platform:
9.1” (231 mm) H x 13.8” (351 mm) L x 10.4” (264 mm) D
Weight: 7.9 lbs. (3.6 kg.) without scale, 8.7 lbs. (4.0 kg.) with scale.
Power Requirements: 100-120 VAC, 50/60Hz. 1.0A
Communications Ports: 1 USB; 1 RJ-11, 1 Serial.
Operating Temperature:
LCD Display: 2 lines, 20 characters long.
Throughput: Up to 18 letters per minute.
Actual throughput will vary, depending on the material used, graphic
printed, machine environment, and the skill of the operator.
Print Resolution: 300 x 600 dpi
Maximum Print Image Area:
Ink Cartridge Life: Your actual ink usage will vary, based on how
frequently you use the digital postage meter, the graphic printed
and environmental conditions. Yields up to 400-800 imprints (or 4-6
months).
Tape Sheets: self-adhesive type (dual tape sheets).
Internal Envelope Ad Storage:
Departmental Accounting (optional): 5 or 10 accounts.
55°F (14°C) to 95°F (35°C)
1" (25.2 mm) x 5.5" (140 mm)
up to 15.
1-4 SV61503 Rev. A
1 • Introduction
Meter Settings
Maximum Imprint: $99.99
®
Reset Type: Postage-By-Phone
Material (see figure below)
Minimum Size: 5" x 3.5" (127 mm x 89 mm)
Minimum Thickness: 0.007" (0.18 mm)
Maximum Thickness: 5/16" (8.0 mm)
IMPORTANT: For best results, always make sure your
material conforms to our published specifications.
meter payment system
1-5SV61503 Rev. A
1 • Introduction
Important Safety Notes
Follow the normal safety precautions for all office equipment.
• Use only Pitney Bowes approved supplies, in particular aerosol
dusters. Improper storage and use of aerosol dusters or flammable aerosol dusters can cause an explosive-like condition that
could result in personal injury and/or property damage. Never
use aerosol dusters labeled flammable and always read instructions and safety precautions on the duster label.
• To obtain Pitney Bowes supplies, please contact our Supply Line
to place orders. Material Safety Data Sheets can be obtained on
the web or from the Supply Line. Refer to the Contact Informa-tion List in this guide for phone number and web address information.
• Please read all instructions before you attempt to operate the
digital postage meter. Save these instructions for future use.
• Use the power cord supplied with the
plug it into a properly grounded wall outlet that's located near the
digital postage meter and easily accessible. Failure to properly
ground the digital postage meter can result in severe personal
injury and/or fire.
• The power cord wall plug is the primary means of disconnecting
the digital postage meter from the AC supply. The unit is on
whenever it is plugged into a live receptacle, even though the
operator display may be off.
• DO NOT use a wall outlet controlled by a wall switch or one that
is shared with other equipment.
• Do not use an adapter plug on the line cord or wall outlet.
• Do not remove the ground pin from the line cord.
• Make sure the area in front of the wall outlet into which the
digital postage meter is plugged is free from obstruction.
digital postage meter and
1-6 SV61503 Rev. A
1 • Introduction
Important Safety Notes (continued)
• DO NOT route the power cord over sharp edges or trap it between pieces of furniture. Make sure there is no strain on the
power cord.
• To reduce the risk of fire or electrical shock, DO NOT attempt to
remove covers or disassemble the control panel or its base. The
cabinet encloses hazardous parts. If you should drop or other
wise damage the unit, call Pitney Bowes.
• Keep fingers, long hair, jewelry and loose clothing away from
moving parts at all times.
• Avoid touching moving parts or materials while the
age meter is in use. Before clearing a jam, be sure digital postage meter mechanisms come to a complete stop.
• Use the equipment only for its intended purpose.
• Always follow the specific occupational safety and health stan
dards prescribed for your workplace.
• Do not place lighted candles, cigarettes, cigars, etc., on the
digital postage meter.
• To prevent overheating, do not cover the vent openings.
digital post-
-
-
CAUTION: In case of an ink spill or leaking ink, immediately disconnect the power cord from the wall
plug and contact Pitney Bowes at (see Pitney Bowes
Contact List at front of guide).
1-7SV61503 Rev. A
1 • Introduction
Important Telephone Safety Instructions
The digital postage meter connects directly to analog telephone
lines. For your protection, basic safety precautions should always be
followed to reduce the risk of fire, electric shock, and injury to persons. These safety precautions include:
CAUTION: To reduce the risk of fire, use only 26
AWG telecommunication line cord that was supplied with the digital postage meter.
• Never install telephone wiring during a lightning storm.
• Disconnect the
lightning storm.
• Avoid using a telephone or equipment that connects to a tele
phone line during an electrical storm; there may be a remote risk
of electrical shock from lightning.
• Do not use the telephone or equipment connected to the tele
phone line to report a gas leak in the vicinity of the leak.
• Never install telephone jacks in wet locations.
• Do not use this product near water, for example, near a bath tub,
wash bowl, kitchen sink or laundry tub, in a wet basement or
near a swimming pool.
• Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
digital postage meter's telephone line during a
-
-
1-8 SV61503 Rev. A
Section 2
Getting to Know Your Postage Meter
Digital Postage Meter–Front
2
3
1
4
5
1. Control Panel—allows you to enter and set up information on
your meter.
2. LED—lights amber when your postage meter is low on ink (one
blink indicates the postage meter is out of ink).
3. Scale (optional)—allows you to weigh a mail piece so the postage meter, using its internal rating feature, can calculate the correct postage.
4. Top Cover—opens up to allow replacement of the ink cartridge.
See Section 7 - Ink Maintenancefor instructions.
5. Mail Deck—supports your envelope, post card or tape sheet as
you insert for printing.
2-1SV61503 Rev. A
2 • Getting to Know Your Postage Meter
Lock
Verrouiller
Clear/Back
Annuler/Retour
Class
Classe
Funds
Fonds
Space
Espace
Shift
Majuscule
Menu
Enter
Entrée
Review
Défilement
yes
oui
no
non
Control Panel
1
2
3
4
5
6
1. LCD Display—shows the current status of your postage meter
and prompts you through all setup operations in a two-line LCD.
2. Lock Key—Prevents unauthorized use of your postage meter if
lock feature is set up and postage meter is in "sleep mode"; entering your four-digit password unlocks (awakens) the meter.
3. Class—allows you to select class and calculate postage based on
the service selected when using the internal rating system feature.
See Section 3 - Running Mail for details.
4. Funds—allows you to check and add postage funds to your
postage meter. See Section 5 - Adding Postage for details.
5. Menu—allows you access to the setup options of the postage
meter, such as date, time, etc. See Section 6 - Machine Settings
for details.
6. Clear/Back—allows you to clear or cancel an entry or return to the
previous screen/level of menu.
7. Alpha/Numeric Keypad—allows you to type in numbers and
letters for account names, postage values, and other information.
See Appendix A - Entering Text for more information.
8. Review Keys—allows you to scroll through choices in the LCD
display or review the current settings.
9. Enter/Yes and No Keys—allows you to confirm an operation or
answer “Yes” or "No" to a prompt. The Enter/yes key also functions as the Enter key for data entry.
2-2 SV61503 Rev. A
7
8
9
2 • Getting to Know Your Postage Meter
Digital Postage Meter–Rear
2
1
4
3
6
5
1. Phone Jack—allows you to connect to an analog phone line (the
same type of line that a Fax machine uses). The jack accepts a
standard RJ-11 phone plug (supplied). When your postage meter
is connected to an analog phone line, you can add postage any
time by pressing Funds and following the prompts. See Section 5
- Adding Postage for details.
2. Serial Port—allows you to connect the optional scale to weigh
your mail piece.
3. USB Port—for future optional features.
4. Power Receptacle—connects to AC power cord (supplied).
5. Ink Tray—holds excess ink that results from the printing pro-
cess. See Section 7 - Ink Maintenancefor further details.
6. Ink Tray Lever—by sliding lever, it allows you to remove the ink
tray.
2-3SV61503 Rev. A
2 • Getting to Know Your Postage Meter
2-4 SV61503 Rev. A
Section 3
Running Mail
Checklist Before Running Mail
Before you run mail on your digital postage meter, review these
items:
• Make sure your postage meter is plugged into a properly grounded, 110 VAC receptacle. Always follow the safety precautions
listed in Section1- Introduction.
• Check that you have enough postage for your mail run. Press
Funds to view your current balance.
• Check that you have a spare
and need to run a large number of mail pieces. See Section 11
- Supplies and Options for ordering additional ink cartridges.
• If you plan
that can't be run through the machine, use the optional tape
sheets. See Section 11 - Supplies and Options for part numbers
of tape sheets. Insert the tape sheets in the machine just like a
normal mail piece. Apply the tape sheet on the mail piece or parcel in the upper right-hand corner.
• When you power up your postage meter, the main screen appears on the display. If your postage meter has been set up to
require a lock code or password, you are prompted to enter it.
A typical main screen is show below (with optional scale connected):
to apply postage on large or thick pieces and parcels
ink cartridge if you are low on ink
$0.50 0 g
Dom Ltr Std 06/16
3-1SV61503 Rev. A
3 • Running Mail
Determining the Amount of Postage to Use
The amount of postage on a mail piece is based on CPC regulations
and involves factors such as:
• class of mail
• weight
• how fast you want the mail piece delivered
• optional add-on CPC Services (such as A.R. Card, Coverage,
and Registration)
The internal rating feature for Lettermail rates calculates the postage
amount automatically based on the weight of the mail piece and the
class of mail you select.
Applying Postage
There are several ways you can apply postage using your postage
meter. Each method is described in its own section that follows.
NOTE 1: For applying postage, the postage meter does not have to
be connected to a phone line. However, when you need to add funds
to your postage meter, you must be connected to an analog phone
line (see Section 5 - Adding Postage/Connecting to Data Centre for
more information).
NOTE 2: The
meter automatically advances the date at 12:00 AM.
3-2 SV61503 Rev. A
3 • Running Mail
Processing a Letter Using the Optional Scale
All mail pieces under 500g are considered Lettermail and the postage for these items must be calculated using the internal rating
feature. The following outlines the procedure for rating Lettermail.
NOTE: You cannot key in a postage value for an item that falls within
a valid Lettermail postage amount.
1. Place mail piece on scale. The weight of the mail piece appears
on the display.
NOTE: If there was no class specified on the display when you
placed the mail piece, you may need to scroll and select the desired class (if you are unsure if a particular class is best for your
mail piece, call your local post office or visit www.canadapost.ca).
Otherwise, the postage meter selects a class based on the weight
of the mail piece.
2. The display shows the final postage amount and class chosen.
3. Slide the envelope (or tape sheet
if mail piece is too big for machine)
into the mail deck. The postage
meter prints the digital indicia and
indicates when to remove the mail
piece.
3-3SV61503 Rev. A
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