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Read Me First!
Digital Postage Meter
Quick Install Guide
US English Version
Page 2
Contents
mailstation™
DEF
Review
ABC
*#_
MNO
JKL
Lock
Class
Funds
Menu
no
GHI
WXYZ
TUV
Enter
yes
PQRS
Shift
.
Space
Back
Ink Cartridge
Reorder #797-0
FRONT
DEVANT
Phone Cord
Scale
(optional)
To order a scale
call 1(800)468-8454
Sample Pack of
Tape Sheets
Reorder #612-9
Operating Guide
Power Cord
Digital Postage Meter
Operating Guide
DEF
Review
ABC
*#_
MNO
JKL
Lock
no
GHI
WXYZ
Enter
TUV
Class
yes
PQRS
Shift
.
Space
Funds
Back
Menu
Quick Install Guide
Digital Postage Meter
Operating Guide
DEF
Review
ABC
*#_
MNO
JKL
Lock
no
GHI
WXYZ
Enter
TUV
Class
yes
PQRS
Shift
.
Space
Funds
Back
Menu
Page 3
!
NOTE:
Connect Phone Cord
THE METER IS SHIPPED WITHOUT POSTAGE.
You transfer funds to the meter as part of the setup process.
1
✗
Phone
Please do not apply power to your
mailstation™ until Step 3.
!
ATTENTION
Some commercial phone
systems use digital lines
that may damage the
mailstation™. Like the
mailstation™, most fax
machines, credit card
readers and modems also
require analog lines. The
mailstation™ can share
a line with these devices.
When in doubt, ask the
person responsible for
your phone systems.
The mailstation™ requires an analog phone line during the installation
process. Connect the phone cord to the mailstation™ and the other end
to an analog phone line.
The following are usually analog lines:
• Fax lines
• Lines used by modems or credit card readers
• Residential phone lines
If you are using a DSL line you should use a DSL lter obtained
from your DSL provider.
NOTE: For printing postage, the mailstation™ does not have to be
connected to a phone line. However, if you add funds frequently, we
recommend you keep it connected to an analog phone line.
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GHI
PQRS
Back
ABC
JKL
TUV
Space
DEF
MNO
WXYZ
Shift
.
Review
no
yes
Enter
Install optional scale
(if ordered -See inside front cover for ordering information)
2
Position the scale on top of the meter as shown.
Connect the scale cable to the scale connector on the back of the
mailstation™ at the scale icon.
Tighten the screws to ensure a secure connection.
If you want to place the scale in a different location, an optional
four-foot scale cable (#978-6) can be purchased by contacting
Pitney Bowes.
Connect Power
3
Power
Plug the power cord into the unit as shown and into a convenient
outlet that is not controlled by a switch or power strip.
There is no on/off switch on your meter.
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Connect Power (continued)
3
Do you have Internet
access for meter?
2. Press no on the control panel.
Install with analog
phone line - Enter
3. Press Enter.
Install Ink Cartridge
4
Add ink cartridge.
Continue - Press Enter.
1. Press the Enter key on the control panel.
A
2. Lift the cover.
NOTE: If the carriage is not
visible close the cover and
press Enter
3. Press unlock symbol to
open cartridge cover.
3
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Install Ink Cartridge (continued)
FRONT
DEVANT
FRONT
DEVANT
4
4. Remove and discard the yellow insert.
Remove new cartridge
B
from plastic bag.
Install new cartridge into machine.
D
4
Remove silver foil
C
strip from bottom of ink
cartridge.
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Install Ink Cartridge (continued)
4
Press ink cartridge cover
E
near the front edge to lock
F
the cartridge in place.
IMPORTANT - Is Ink
Cartridge installed?
Press Enter. Please wait about 2 minutes.
G
Create a Test Print
5
DEF
Review
ABC
*#_
MNO
JKL
Lock
GHI
Class
PQRS
Funds
Back
Menu
no
WXYZ
TUV
Enter
yes
Shift
.
Space
Close Cover. Press Enter.
ATTENTION
!
To print correctly, insert
tape or envelope against
the rear and side walls.
The system will detect the
envelope and automatically
begin printing.
When prompted, insert a spare envelope
or a tape sheet for a test print.
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Create a Test Print
5
NOTE: The test print will
appear in red ink.
Good test print - no missing inside lines
Poor test print - missing inside lines
If the test print is poor, press no to perform additional printer
maintenance and print another test image.
If the test print is good, press
yes.
Connect to Pitney Bowes Data Center
6
Your postage meter does not come with pre-loaded postage. Any
postage that may be included in your order is on your account.
You must connect to the Pitney Bowes Data Center to download
postage from your account to the meter.
• If the connection is successful the system will download a preset
amount automatically
• If the connection is not successful, you will be asked if your phone
needs a prex to get an outside line (for example if you have to dial 9).
- Press yes to enter a prex.
- Press the number(s) you use to reach an outside line.
- Press decimal for a pause.
- Press yes to set this dialing prex.
If you are using the same analog line as the fax machine,
check if the fax requires a dialing prex.
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Checking Your Account Balance and Adding Postage
to Your System
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Send money to PB
Prepaid Account
Prepaid Account
1. When your mailstation™ has successfully connected to the Pitney Bowes
Data Center, the PB account balances will display.
Digital Postage Meter
dials into PB
Funds transferred
to Digital Postage Meter
Prepaid Account
Credit
Prepaid: $0.00
Other: $20.00
If you are using a credit card to pay for postage, the prepaid and other balances may display $0.00, even though funds for postage are available.
If you are using a credit card to pay for postage, the Postage by
Phone Prepaid and Other balances may display $0.00 even though
funds for postage are available.
2. Press Enter to type in amount of postage to add to the meter.
3. If you would like to add postage in an amount other than the
initial default of $100, key in the amount of postage you want to
add and press Enter. You can only enter whole dollar amounts.
Conrm this amount by pressing yes.
4. After adding postage you will be asked if you want a receipt.
Press yes if you want a receipt. You will then be prompted to insert
an envelope or tape sheet. Press no to skip the receipt.
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Updating Your Software
8
After loading postage into your system, the mailstation™ may
automatically download any available software updates or features
you may have ordered.
If there is an update you will see the screen displaying the status
of the update.
If there is no update you will see the ready screen.
$0.45
First Class
Congratulations!
Your mailstation™ is Operational
9
Your system is now ready to use. To enter postage, see Quick
Reference Guide or type in postage amount.
Also use the Quick Reference Guide under your mailstation™
for How To’s on:
• Printing Postage
• Locking the mailstation™
• Replacing Ink Cartridge
• Using Ads / Messages
• Changing the Display Contrast
• And More
0lb 0.0 oz
MAY 19
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Troubleshooting
No Dial Tone Check that you are using an analog line such as
a) most fax machine lines
b) lines used by computer modem or credit card reader
c) residential phone lines
Check that you have entered a dialing prex if your phone
system needs a code to reach an outside line.
If you are using a DSL line you should use a DSL lter obtained
from your DSL provider.
Cannot Reach Data Center Check that you have entered a dialing prex if your phone
system needs a code to reach an outside line.
Not Enough Funds You have tried to add more postage than you have in your
account at Pitney Bowes.
To Change information entered during setup -
• Press Clear key on numeric keypad.
• When prompted to Quit press yes.
• At “Change communication settings?” press yes.
• Press the down arrow key until you see the item you want to modify.
• Press Enter to modify information.
• To return to installing your mailstation™, press the up or down arrow
until “Continue Installation?”
• Press yes
For additional Troubleshooting please see user guide.
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Contact List
If You Need Assistance
• Product Name: mailstation 2™
• For Setup or Getting Started questions, call 1-877-817-2463
• For Product support go to: http://support.pb.com/K700
• To order Pitney Bowes supplies and accessories, call
1-800-243-7824 or go to: www.pb.com and click on Online Store.
• For other questions, call 1-800-522-0020. Customer Service
Representatives are available Monday through Friday,
8:00 AM - 8:00 PM ET.
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1 Elmcroft Road
Stamford, Connecticut 06926-0700
www.pitneybowes.com
For Service or Supplies
Support Web Site: www.pitneyworks.com/mailstation
Customer Support: 1(800)468-8454.
Product Name: mailstation™
Model Number: K700
PB Form AW17479 Rev. F 04/12
© 2012 Pitney Bowes Inc.
All Rights Reserved
Printed in the USA
Printed on recyclable paper
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