Pitney Bowes JB6X Series Quick Reference Card

JB6X Series Platform Scale Quick Reference Card

SV60584 Rev. B 5/02 2002 Pitney Bowes Inc. Page 1 All Rights Reserved Printed in USA

1 Elmcroft Road
Stamford, Connecticut 06926-0700

The JB6X Series platform scale is an accessory to your mailing
and shipping systems. It allows you to process packages that
exceed your system’s weight or size limits.

The information provided on this card will help you understand
the scale’s features and use.

About Your Scale

What’s What

Safety Precautions

• Use the equipment only for its intended purpose.

• Place the platform close to an easily accessible wall outlet.
Avoid using outlets controlled by wall switches or shared by
other equipment.

• To protect against electric shock, plug the AC adapter into
a properly grounded wall outlet only.

• DO NOT route the AC adapter cable over sharp edges or
trap it between pieces of furniture.

Warm-up Time

10 minutes.

• Do not remove covers; if the platform has been dropped or
has had the enclosure stressed in any way, call the Pitney
Bowes help number in your host system user guide.

• Do not place lighted candles, cigarettes, cigars, etc., on the
platform.

• Use only the AC adapter/power supply included with this
platform.

• Always follow the specific occupational safety and health
standards prescribed for your workplace.

Troubleshooting

Safety Precautions
(Continued)

The JB6X Series scale has rollers built into the platform for
ease in handling heavy packages. The built-in leveling bubble
located under the platform provides a means of leveling the
platform.

Rollers

Symptom Probable Cause Recommendation

No weight
reading.

Scale power supply
unplugged.

Ensure scale is plugged into wall
outlet and host system.

Heavy object left on
scale for a long time.

Ensure no object is touching the
scale and press the zero key.

Zero key pressed with
object on scale.

Remove object and press the
zero key.

Negative weight
indicator displays.

Scale was not re-zeroed
after certain functions
were performed.

Press the zero key.

Overweight
indicator displays.

Object on platform
exceeds scale’s
maximum weighing
capacity.

Remove overweight object and
press the zero key.

Scale does not
return to zero.

Interference with scale
platform.

Remove objects around scale
and press the zero key.

Scale does not
reach weight
capacity.

Platform incorrectly
seated or mechanical
interference.

Ensure platform correctly seated.
Check for foreign matter under
platform.

Air currents moving
across platform.

Move scale to another location.

Scale in motion. Stabilize scale.

Inconsistent
weights.

Platform or item being
weighed touching
another object.

Clear area around scale.

SV60584 Rev. B 5/02  2002 Pitney Bowes Inc. Page 2 All Rights Reserved Printed in USA

Getting Help

Making
Connections

If you believe the scale is not working properly or if you have
questions about it, refer to the help numbers in your host
system user guide.

Weighing Ranges
(Multi-Range)

Product
Specifications

Refer to the drawing below if you ever have to reconnect
cables.

Leveling the Scale

Cleaning the Scale

Your scale needs very little maintenance. Simply wipe it off
with a soft, dry cloth. Do not use harsh chemical cleaners.

Remove the platform, then turn the four adjustable feet as
needed to center the bubble (in the leveling eye) to level the
scale.

FCC Notice

*SV60584B*

This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency and energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.

Reconnect Cables here

Category Description

Height: W/platter: 5.5" (140mm)
Weight: 54 lb (24.5kg)
Shipping weight: 62 lb (28kg)
Base: 19.5 in x 15.5 in

(495mm x 394mm)

Platter: 19.75 in x 15.75 in

(502mm x 400mm)
Signal Cable Length: 10' Serial
Operating Temp.: +50°F to 104°F

(10°C to 40°C)
Voltage: 115 Vac
Frequency: 60 ± 1 Hz
Communications: RS-232C
Baud Rate: 4800/9600

Weight Range

JB64

Weight Range

JB67

0 to 50 lb x 1.0 oz 0 to 50 lb x 0.5 oz
0 to 200 lb x 2.0 oz 0 to 149 lb x 2.0 oz

Lift and Remove
the Platform

Leveling Eye

Adjustable Feet (4)