Pitney Bowes DM925 User Manual

DM925
DM Series™Digital Mailing System
Operator Guide
US English Version
SV62207 Rev. B ©2009 Pitney Bowes Inc.
rieval system of any type or transmitted by any means, electronically or mechanically, without the
ret express, written permission of Pitney Bowes.
We have made every reasonable effort to ensure the accura ever, we cannot assume responsibility for errors or omissions or liability for tion of our products.
Due to our continuing program of product improvement, equipme as performance features are subject to change without notice. Your postage meter may not have some of the features described in this book.
AccuTrac, Ascent, DM925, DM Series, E-Z Seal, IntelliL age By Phone, INVIEW and Pitney Bowes Supply Line are trademarks or registered trademarks of Pit
ney Bowes Inc. All other trademarks are trademarks or registered trademarks of the respective
owners.
cy and usefulness of this manual; how-
the misuse or misapplica-
nt and material specifications as well
ink, WEIGH-ON-THE-WAY (W-O-W®) Post-

Alerting Messages

Various messages are used throughout this guide to alert you to potentially hazardous or error caus­ing conditions. These messages are as follows:
WARNING! Alerts you to conditions or practices that could cause serious injury.
CAUTION: Alerts you to conditions or practices that could cause damage to the
equipment or to the material being run.
IMPORTANT: Alerts you to conditions or practices that could adversely affect equipment operation if instructions are not followed exactly.
NOTE: Pr
ovides a comment or explanation of the associated topic.

FCC Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pur­suant to part 15 of the FCC rules. These limits are d interference when the equipment is operated in a commercial environment. This equipment gener­ates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause interference to radio communications. Operation of this equip­ment in a residential area is likely to cause interferen rect the interference at his own expense.
Use only a shielded interface cable to operate this equipment with a scale or other peripheral device
esigned to provide reasonable protection against
ce, in which case the user will be required to cor-
CAUTION: Changes or modifications to this equipment not expressly
approved by the party responsible for compliance (Pitney Bowes) could void the user’s authority to operate the equipment.

FCC Compliance of Modem

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the IntelliLink® Control Center is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
This equipment is designed to be connected to a Facility Interface Code network interface.
A plug and jack used to connect this equipment to th comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
The ringer equivalence number (REN) is use nected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in resp (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example 03 is a REN of 0.3).
If this IntelliLink® Control Center causes harm to t notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures tha advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this IntelliLink® Control Ce
warranty information. Refer to the Pitney Bowes Contact Information List in this guide for the number
of the help desk. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment is not intended to be repaired by the customer (user).
onse to an incoming call. In most but not all areas, the sum of RENs should not exceed five
t could affect the operation of the equipment. If this happens the telephone company will provide
d to determine the number of devices that may be con-
e premises wiring and telephone network must
he telephone network, the telephone company will
nter please contact the help desk for repair or
02LS2 network with RJ11C
Connection to party-line service is subject to state tarif public service commission, or corporation commission for information.
If the installation site has specially wired alarm equipmen installation of this IntelliLink® Control Center does not disable the alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
fs. Contact the state public utility commission,
t connected to the telephone line, ensure the
Table of Contents
Pitney Bowes Contact Information List Chapter 1 - Read this First Chapter 2 - Meet the DM Series™ Digit Chapter 3 - Mail in a Minute Chapter 4 - Running Mail Chapter 5 - Mailing System Setup Chapter 6 - Adding Postage Chapter 7 - INVIEW™ Accounting Chapter 8 - Reports Chapter 9 - Maintaining and Updating Chapter 10 - Troubleshooting Chapter 11 - Supplies and Options Chapter 12 - Specifications Appendix A - Glossary Index
al Mailing System
SV62207 Rev. B
Pitney Bowes Contact Information List

PB Web Sites For frequently asked questions, go to:

http://www.pb.com
To place requests for service or training, go to:
http://www.pb.com and click on My Acc
To order PB supplies and accessories, go to:
ount.
http://www.pb.com and click on Onli
To view and pay invoices online, go to:
http://www.pb.com and click on My Acc
To view inventory, go to:
http://www.pb.com and click on My Acc
To add postage to your Postage By Phone® Meter Payment System a
ccount, go to:
http://www.pb.com and click on Ad
ne Store.
ount.
ount.
d Postage to Your Meter.

Our Help Desk For direct questions, call: 1.800.522.0020. Customer Service Represen-

tatives are available Monday through Friday, 8AM - 8:00PM EST.
Postage By
To contact, call 1.800.243.7800
Phone® System

Pitney Bowes Supplies

To order Pitney Bowes approved supplies, call our PB Supply Line™ at
1.800.243.7824.
SV62207 Rev. B
1 • Read This First
What’s in this Guide.............................................................................1-2
Other Information.................................................................................1-2
What You Need to Know......................................................................1-3
Safety Requirements............................................................................1-3
Important Information About Powering Off Y
Mailing System.....................................................................................1-6
our DM Series™ Digital
SV62207 Rev. B
1 • Read This First

What’s in this Guide

Chapter 1 - Read this First contains important information about USPS
requirements and equipment and telephone safety precautions.
Chapter 2 - Meet the DM Series™ Digital Mailing System g
view of the mailing system and the location of each control and machine fea
ture. Please read this section carefully. It provides a foundation for the
instructions in later sections of this book.
Chapter 3 - Mail in a Minute e
system. By following these instructions, you will be able to run mail quickly.
Chapter 4 - Running Mail e
modes as well as when to use the various options.
Chapter 5 - Mailing System Setup pro
customizing your mailing system to suit your needs.
Chapter 6 - Adding Postage expla
postage meter (Postal Security Device) using the Pitney Bowes Postage By Phone® Meter Payment system.
Chapter 7 - INVIEW™ Accounting explain
Accounting feature to track postage.
Chapter 8 - Reports expla
how to print them.
xplains the basics of running mail on your
xplains how to run mail in the different mail
vides step-by-step instructions for
ins how to add postage funds to your
s how to use the INVIEW™
ins the different types of reports available and
ives an over-
Other Information
Chapter 9 - Maintaining and Updating explains
of the meter stamp and how to take care of the moistener and tape feeder. It also tells you how to add features and update postal rates and carriers.
Chapter 10 - T roubleshooting cont
ter while using your mailing system.
Chapter 11 - Supplies and Options list
system and how to order them.
Chapter 12 - Specifications con
tem and mailing materials.
Appendix A - Glossary d
tor guide.
This section describes other sources of information available for the DM Series™ Digital Mailing System.
Quick Refe
Operator guide, such as how to set postage, process mail, or clear jams is summarized in the Quick Reference Card Set. The cards are located in a slot in the Stacker module of your system.
Our He Pitney Bowes Contact Information List located at the front of this guide.
rence Cards - Much of the information contained in the
lp Desk - For a list of the Pitney Bowes web sites, refer to the
efines mailing terms used throughout this opera-
ains a list of problems you may encoun-
s the supplies available for your
tains the specifications for the mailing sys-
how to check the quality
1 - 2 SV62207 Rev. B
DM925™ Digital Mailing System Operating Guide
WARNING! Follow normal safety precautions for all office equip­ment whenever using your mailing system.

What You Need to Know

USPS Requirements

Safety Requirements

Since your postage meter (Postal Security Device) is licensed by the United States Postal Service (USPS), you must follow a few basic requirements.
Mail must have the correct date and postage amount in the meter stamp.
Metered mail must bear the ZIP Code location of the post office where
postage meter (Postal Security Device) is registered.
the
If you move to another ZIP Code location, you must update the ZIP Code.
You can do this by calling Postage by Phone®.
Each time you refill your postage meter (Postal Security Device) through the
modem or LAN, the Postage By Phone® Meter Payment System computer automatically performs a postal inspection. If the postage meter in your mailing machine has not detected a modemor LAN refill transaction at certain intervals, the message “Inspection Required” appears on the main screen of the IntelliLink® Control Center. (The sys­tem will then prompt you to connect to Pitney Bo inspection.)
The postage tape you use must meet USPS specif
wes and perform an
ications.

Read all instructions before you attempt to operate the machine. Use the equipment only for its intended purpose.

Use only Pitney Bowes approved supplies, Improper storage and use of aerosol dusters or flammable aerosol dust­ers, can cause an explosive injury and/or property damage. Never use aerosol dusters labeled flam­mable and always read instructions duster container label.
Use the power cord supplied with the machine and plug it into a properly gro
unded wall outlet located near the machine and easily accessible. Failure to properly ground the machine can result in severe personal injury and/or fire.
The power cord wall plug is the p machine from the AC supply.
Do not remove the power cord's ground pin and do not use a ground ada
pter.
Make sure the area in front of the power outlet is free of obstruction.
DO NOT route the power cord over sharp edges or trap it between pieces of fu
To reduce the risk of fire or electrical covers or disassemble the equipment. The housing encloses hazardous parts. If any components are dropped or otherwise damaged, report such damage to your Pitney Bowes customer service representative.
Keep fingers, long hair, jewelry, neck tie moving parts at all times.
When removing jammed material, avoid using too much force to prevent
sonal injury and damaging equipment.
per
To prevent overheating do not cover system vent openings.
SV62207 Rev. B 1- 3
rniture. Make sure there is no strain on it.
-like condition that could result in a personal
and safety precautions on the
rimary means of disconnecting the
shock, DO NOT attempt to remove
in particular aerosol dusters.
s, and loose clothing away from
1 • Read This First
When lifting covers, wait for all parts to stop moving before placing hands near feeder path or printer.
Do not remove covers as they enclose hazardous parts that should only be
accessed by a Pitney Bowes Service Representative.
Use only Pitney Bowes approved supplies, e.g., inks, tapes, and clean-
ers. Call the Pitney Bowes Supply Line™ listed in the Pitney Bowes
act Information List at the front of this guide.
Cont
Always follow the specific occupational safety and health standards pre­scribed for your workplace.
NOTE: Your mailing system requires annual cleaning by a Pitney Bowes service representative. For continued safe operation, contact your local Pit­ney Bowes office for a scheduled cleaning
If you use an AC adapter to power the meter when it is off the mailing machine ba
se:
Use only the AC adapter designed specifically fo
r the IntelliLink® Con­trol Center. Third-party AC adapters may damage the IntelliLink® Con­trol Center.
To protect against electrical shock, plug the AC adapter into a properly unded power outlet.
gro
Do not route the AC adapter cable over sharp edges or trap between
furn
iture.
CAUTION:
accumulation, immediately power down and disconnect the power cord from the wall plug and call your local Pitney Bowes office for a cleaning.
In case of an ink spill, leaking ink or excessive ink
The IntelliLink® Control Center and its built-in postage meter (Postal Secu­rity Device) connect directly to analog telephone lines. For your protection we urg
e you to follow basic safety precautions to reduce the risk of fire,
electric shock and injury to persons, as well as the following:
Never connect telephone wiring during a lightning storm.
Disconnect the meter telephone line during a lightning storm.
Avoid using a telephone or equipment that connects to a telephone line ing an electrical storm; there may be a remote risk of electrical shock
dur from lightning.
Never install telephone jacks in wet locations.
Do not use this product near water, for example, near a bath tub, wash
bowl, kit
chen sink or laundry tub, in a wet basement or near a swimming
pool.
Never touch non-insulated telephone wires or terminals u
nless the tele-
phone line has been disconnected at the network interface.
Use caution when installing or modifying telephon
e lines.
Do not use the telephone or equipment connected to the telephone line
in
the vicinity of a gas leak
1 - 4 SV62207 Rev. B
U7P0 Power
WARNING! Follow normal safety precautions for all office equip­ment whenever using the Power Stacker.
Stacker
DM925™ Digital Mailing System Operating Guide
Do not connect your postage meter (Postal Security Device) to a digital
phone line. The device’s built-in modem is designed to work with an analog phone line only. (Your fax machine is usually connected to an analog phone line.) If you do not know if your line is digital, call your phone provider for verification.
Disconnect the telephone cord from the wall before removing the
IntelliLink® Control Center.
CAUTION: To reduce the risk of fire, use only the 26 AWG
telecommunication line cord supplied separately.
Use only Pitney Bowes approved supplies, in particular aerosol dusters.
Improper storage and use of aerosol dusters or flammable aerosol dust­ers, can cause an explosive injury and/or property damage. Never use aerosol dusters labeled flam­mable and always read instructions duster container label.
To obtain Pitney Bowes supplies, please co
ply Line™. Material Safety Data Sheets can be obtained on the web or from our Pitney Bowes Sup
tact Information List at th
web site information.
Use the power cord supplied with the machine and plug it into a properly
gro
unded wall outlet located near the machine and easily accessible.
Failure to properly ground the machine can result in severe personal injury and/or fire.
Avoid touching moving parts or materials while the machine is in use.
hands, loose clothing, jewelry and long hair away from all moving
Keep parts.
Do not remove covers. Covers enclose hazardou
be accessed by properly trained service personnel. Immediately report to Pitney Bowes Service any damaged or non-functioning components that renders the unit unsafe.
Place the unit in an accessible location to allow for proper venting of the
ipment and to facilitate servicing.
equ
The power cord wall plug is the p
machine from the AC supply.
Do not use an adapter plug on the line cord or wall outlet.
Do not remove the ground pin from the line cord.
Avoid using wall outlets that are controlled b
with other equipment.
Do not route the power cord over sharp edges or trapped between furni-
ture.
Ensure there is no strain on the power cord where it becomes jammed
bet
ween the equipment, walls or furniture.
-like condition that could result in a personal
and safety precautions on the
ntact our Pitney Bowes Sup-
ply Line™. Refer to the Pitney Bowes Con-
e front of this guide for phone numbers and
s parts that should only
rimary means of disconnecting the
y wall switches, or shared
SV62207 Rev. B 1- 5
1 • Read This First
NO NONO
YES
OFF
ON
Be certain the area in front of the wall receptacle into which the machine
is plugged is free from obstruction.
To prevent overheating, do not cover the vent openings.
Read all instructions before attempting to operate the equipment.
Use this equipment only for its intended purpose.

If your stacker has an AC adapter to power the stacker:

Use only the AC adapter designed specifically for the stacker and
shown in may damage the stacker.
To protect against electrical shock, plug the AC adapter power cord into
a p Do not route the AC adapter cable over sharp edges or trap it between furn
NOTE: Always follow the specific occupational safety and health standards for your workplace.
Chapter 11, Supplies and Options. Third-party AC adapters
roperly grounded wall outlet.
iture.

Important Information About Powering Off Your DM Series™ Digital Mailing System

Your DM Series™ Digital Mailing at all times. This is necessary so that the printer station can perform the required maintenance it needs to maintain peak performance.
Your DM Series™ System has a power switch (for the location, refer to
Chapt
er 2 of this guide) so that you can properly remove power to the sys-
tem.
If you need to power off your system, you must use the power switch. When you power back to the capping station to keep the printhead from drying out.
Powering off your system by any other means, su power strip, or unplugging from a wall outlet, will result in higher than normal ink consumption and could damage your mailing system.
off the system, the system immediately moves the printhead
System is designed to remain powered on
ch as a wall switch, a
1 - 6 SV62207 Rev. B
2 • Meet the DM925™ Digital Mailing System
Introducing the DM Series™ Mailing System.......................................2-2
Features and Benefits..........................................................................2-2
Parts of the Mailing System..................................................................2-5
SV62207 Rev. B
2 • Meet the DM925™ Digital Mailing System
Introducing the
DM Series Mailing System

Features and Benefits

Postage Security Device

The DM SeriesDigital Mailing System is an easy-to-use digital mailing
system you can tailor to satisfy the unique requirements of your organiza­tion. This system:
Automatically feeds a stack of
Weighs envelopes, flats and packages (up to 1lb.)
Moistens and seals the envelopes with flaps open or closed.
Imprints the correct postage amount.
Stacks the finished mail.
The following section provides a summary of the main features and bene­fits of the DM Series™ Digital Mailing System.
Your mailing system is equipped with a Postal Security Device (PSD) that incorporates the latest technology approved by the United States Postal Service to secure funds. This technology eliminates the need to perform physical inspections of your postal security device. The PSD contains the funds and performs all calculations necessary to print meter stamps that comply with current USPS standards. The PSD is located in your mailing system's IntelliLink® Control Center.
mixed mail envelopes.

Easy-to-Use IntelliLink® Control Center

The IntelliLink® Control Center is mounted on the top of your mailing sys­tem and features a large easy-to-read graphic display, function keys and alpha a the display to prompt you through all of the setup and mailing operations. You use the function keys and keypads to respond to the system prompts and select your options.
nd numeric keypads. A series of messages and options appear in
2 - 2 SV62207 Rev. B
DM925™ Digital Mailing System Operating Guide

Variety of Communications Options

Ability to Use Other Pitney Bowes Equipment

Your DM Series™ Digital Mailing System comes with communications ports for data communications with Pitney Bowes support services and for inter­facing to external devices such as a or other peripherals.
An internal modem with an external interface to analog telephone lines allows d external mail/parcel carriers.
Communications with Pitney Bowes provide
Postage By Phone® Meter Payment System refills
Remote postage inspections
USPS Confirmation Services (Delivery Confirmation, Signature Confir-
Ability to download graphic images (ads, inscriptions, and permits)
Ability to download rate change and software updates
You can use the following Pitney Bowes equipment with your mailing sys­tem:
ata communications with Pitney Bowes support services as well as
mation, and electronic filing of Certified Mail)
personal computer, an optional scale,
s the following benefits:

U7P0 Power Stacker.

This provides a larger area for stacking imprinted envelopes. (Optional.)
SV62207 Rev. B 2 - 3
2 • Meet the DM925™ Digital Mailing System
COMPLIANTCOMPLIANT
S
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a
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e
B
a
s
e
d
R
a
t
i
n
g
S
h
a
p
e
B
a
s
e
d
R
a
t
i
n
g

Accounting and Reporting

Advertisements and Inscriptions

INVIEW™ Accounting

INVIEW™ Accounting and reporting allows you to store postage costs for 100 accounts. You can run reports on single or multiple accounts and limit access to the accounts by password protecting them. For more information
about INVIEW™ Accounting, refer to Chapter 7, INVIEW™ Accounting in
this guide.

Budget Manager

You can also acquire the enhanced accounting package, Budget Manager. Budget Manager allows you to create more accounts with higher levels of
detail. For more information on Budget Manager, refer to Budget Manager
Operator Guide, SV60957.

Business Manager

You can connect your DM Series™ system directly to a Business Manager host PC and control all of your accounts, operators and postal transaction data through the Business Manager Administration module. For more infor­mation on Business Manager, refer to the help within the Business Man­ager application.
Ads and inscriptions are messages you can include in the meter stamp. A number of standard advertisements and inscriptions are included with your mailing system. You can order customized ads and inscriptions by calling the Pitney Bowes Supply Line™ (refer to the Pitney Bowes Contact Infor­mation List at the front of this guide for the phone number). For information on
ordering ads and inscriptions, refer to Chapter 11, Supplies and Options
in this guide.
When you order additional advertisements or inscriptions you
receive an art card which you insert into a slot on the side of the IntelliLink® Control Center. Once installed, you can select an advertisement or inscription when you run mail.

Shape Based Rating

Shape based rates are USPS® rates that are based on the weight and dimensions (thickness, le
ngth, width) of the mail piece. All new DM Series™ mailing systems have been updated to support this rating structure.

Optional Permits You can print a permit on a piece of mail instead of a meter stamp. A permit

is a postal mark containing a permit number that provides you with special processing or discount rates. You get the permit(s) from the US Post Office and the permit artwork from Pitney Bowes. For information on ordering per-
mits, refer to Chap
ter 11, Supplies and Options in this guide.
2 - 4 SV62207 Rev. B
DM925™ Digital Mailing System Operating Guide
1
2
3
456
7
8
9
10
11
12

Parts of the Mailing System

Mailing System Exterior

This section describes the parts of your DM925™ mailing system and includes:
The Mailing System Exterior
The Mailing System Interior
The IntelliLink® Control Center
The Main Screen
Refer to the diagram for the location of each component.
Back Stop - Hold
E-Z Seal® Moistener Cover - The
envelope flaps and tapes is located under this cover.
IntelliLink® Control Center - This cont
keypad for communicating with the mailing machine and the built-in postage meter (Postal Security Device).
Main Cover - Pro
from entering the machine. The main cover protects the post­age tape roll, the transport mechanism, and the print engine.
s large envelopes in place.
fluid supply for moistening
ains the screen and
tect moving parts and prevent foreign objects
On/Off Switch -
located on the lower left side of the feed deck.
Feeder Cover - This pro
the thickness adjustment knob and the sealer lever.
Quick Reference Card Set - Th
containing instructions for performing operations like how to set postage, process mail, or clear jams. The cards are located in a slot in the stacker module of your mailing system.
Feed Deck - Th
External Device Ports - Use these port
devices like a power stacker or Flash Memory Drive. You access most of these connectors on the back of the mailing system, by removing the connections cover at the back of the IntelliLink® Control Center. For a detailed view, see inset.
Side Door - Open
brush, or adjust for wet or dry tape.
Wet/Dry Tape Lever - Move this lever d
pressure-sensitive tapes; move it up to wet gummed tapes.
Turns the mailing system on and off. This is
tects the feeder mechanism including
ese are easy reference cards
is is where you load the mail.
s to connect to external
this door to inspect and clean the moistener
own for dry tapes or
Stacker - This is where
applied to the piece of mail. It is located on the right side of the machine. It may be a drop stacker, or an optional DJPS/DMPS or U7PS Power Stacker.
SV62207 Rev. B 2 - 5
mail is deposited after the postage is
2 • Meet the DM925™ Digital Mailing System
3
2
1
4
5
6
7
8
USB Ports (USB Network Adapter can be plugged in here)
Serial Port
USB Network Adapter and LAN Cable
USB Port for Flash Memory Drive (used with INVIEW™ Accounting)
11
12
10
9

The Digital Mailing System Exterior

2 - 6 SV62207 Rev. B
DM925™ Digital Mailing System Operating Guide
12345
6
7
1
2
3
4
5
6
7

Mailing System Interior

Refer to the diagram for the location of each component.
Roll tape -
on tape for pieces of mail that cannot go through the system. You can also print reports on tape.
Printer and Ink Cartridge - Prod
mail piece or tape.
Transport Jam Lever - Lif
section of the feed deck.
Mail Transport Deck - T
nesses through the feeder path.
Feeder Jam Release Lever - Lif
feeder section of the feed deck.
Thickness Adjustment Knob - Use
ness of the envelopes.
E-Z Seal® Sealing Solution Moistener Bottles - Hold the E-Z
®
Seal
The tape supply is located here. Print meter stamps
uces the meter stamp on the
t this to clear jams on the transport
ransports envelopes of mixed thick-
t this to clear jams in the
this to adjust for the thick-
Sealing Solution used to seal mail and tapes.
SV62207 Rev. B 2 - 7
2 • Meet the DM925™ Digital Mailing System
1
234
5
6 7
8
9
10 11
121314
15

The IntelliLink® Control Center

This section describes all of the function keys on the IntelliLink Control Center, the control center Main Screen, and the connectors on the back of the control center used to connect it to the AC adapter and to internal and external phone lines.

Function Keys

Five Screen Keys - The five keys directly to the left of the display
screen allow you to select options displayed on the screen.
Lock Button - Lo Normal Preset Key - Return
ting.
Mode Key - Pre
modes.
Class Key - Enab
(e.g., First Class, Priority, Media mail).
Seal Key - Allo
out applying postage. You can also choose no lopes at all. You can also choose not to seal th adjust the wetness, or prime the moistener.
cks the IntelliLink® Control Center.
s you to the most commonly used set-
ss to choose from a variety of mail processing
les you to select the correct class for your mailing
ws you to moisten and seal envelopes, with or with-
t to seal the enve-
e envelopes at all,
Accounts Key - Pre
Custom Preset Key - Use this to choose freq
key settings for running different jobs
Menu Key - Pre
Meter Stamp Options
•Set Up
Zero Scale
Maintenance
Turn Features On
Confirmation Services
Adjust Display Contrast
Funds Key - Press to
Funds Available (in postage meter)
Funds Used
Total Pieces (of mail processed by your mail system)
Reports Key - Of
Help Key - Give
ing.
ss to set up and edit accounts.
uently-used system
ss to view the following settings and options:
view the following settings and options:
fers a selection of different types of reports to run.
s detailed information about a screen you are view-
Numeric Keys - Press nu
and weight. You can also use these keys to select numbered opt
ions appearing in the display.
Enter Key -
the mailing system.
Arrow Keys - Moves
selects options.
2 - 8 SV62207 Rev. B
Press to enter the information you have selected for
mbered keys to enter postage amounts
you to new menus, or scrolls menus and
DM925™ Digital Mailing System Operating Guide
16
171819
20
Start Key - Begins processing mail with the options you have
selected.
Tape Key - Allows you
pieces of mail that are outside the limit
als. See Sp
Stop Key - Ends
Clear Key -
Alpha Keyboard - Use
tion. This keyboard is under a cover that opens for access.
ecifications in Chapter 12 of this guide for details.
Clears an entry, or takes you back one screen.
to print postage tapes for packages or
s specified for mailing materi-
a mail or tape processing job in progress.
to enter accounts and other setup informa-
SV62207 Rev. B 2 - 9
2 • Meet the DM925™ Digital Mailing System
1
2 3
4
5
6
7
8

The Main Screen

The content of the main screen depends upon the current mode of the machine. Main screens are the only screens that contain a meter stamp replica area and a main status area.
The main screen enters a sleep mode after a certain period of inactivity. Pressin display, or the one corresponding to the Normal Preset settings (refer to
Define Presets in Chapter 5 in this guide for more information).
g any key wakes up the system and shows the last screen on the
Advertisement Display - The
the envelopes or tape (if selected).
Account - The o
postage.
Class - The class you selected f Main Status Area - Import
or navigation tips. For example, if you select a class, a message
ears in this area.
app
Weight Display Area - The
Mode - Th
what the next required action will be.
Meter Stamp - The
tape.
Batch Count - The n
e mode in which the piece of mail will be processed, or
ptional account number or name charged with
official USPS indicia printed on the envelope or
umber of pieces of mail run in a job.
optional message to be printed on
or the piece of mail.
ant information such as warnings or help
weight of the piece of mail.
2 - 10 SV62207 Rev. B
DM925™ Digital Mailing System Operating Guide
IntelliLink® Control Center installed on a DM Series System base. Dotted line indicates AC Adapter Receptacle is covered by base
Analog Phone Line Connector (on base)
Use this to connect directly to an analog phone line

Connectors on the Back of the IntelliLink® Control Center

Internal Analog Phone Line Connector - The IntelliLink® Control
Center has an internal analog modem and can connect directly to an analog phone line. The term analog phone line refers to a RJ11C or RJ11W compatible (single line) telephone wall plug typically used for a residential phone or facsimile hookup.
Inte
lliLink® Control Center AC Adapter Receptacle - The receptacle
for the AC adapter is located on the back of the IntelliLink® Control
Center. If you need to remove the control center from the mailing sys­tem base and move it to an analog telephone line, you plug the AC
pter into this receptacle. When the control center is connected to
ada the mailing system base, access to the AC adapter is blocked as indi­cated by the dotted line in the picture below.
SV62207 Rev. B 2 - 11
2 • Meet the DM925™ Digital Mailing System
2 - 12 SV62207 Rev. B
3 • Mail in a Minute
Mail in a Minute....................................................................................3-2
Preparing Your Mail..............................................................................3-2
Running the Mail..................................................................................3-3
Printing Postage Tapes ........................................................................3-4
SV62207 Rev. B
3 • Mail in a Minute
Slot

Mail in a Minute This chapter explains how to use the “Key In Postage” mode. It’s the quick-

est and easiest way to run a piece of mail or print a postage tape.
Use this mode if:
You know the postage amount.
All envelopes are the same size.
You are printing postage on postcards.
For instructions on other available modes for running your mail, refer to
Determining th
e Correct Postage Mode section in Chapter 4 in this guide.

Preparing Your Mail

For tips on feeling light weight or bulky
or any mail that is easily damaged, refer the Tips on Feeding Mail section in Chapter 4 in this guide.
1. Remove any onion skin/airmail type envelopes, Tyvek® envelopes, envelopes that are thicker than 5/8” or any pieces of mail that are out­side the limits specified for
Appendix C of this guide for details. Print the postage for this type of
mail on tape.
2. Sort the mail by envelope size and weight. If you are using the account­ing feature, sort by account as well. Shingle the envelopes so they are
slanted slightly to the left as shown in the picture shown at right.
3. Place the stack of mail on the d deck shown in the picture
fee below. If you have AutoStart enabled, do NOT place the mail on the deck until have made all your selections and are ready to run mail..
mailing materials - see Specifications in
pieces of mail, flats and postcards,
Place the envelopes with open flaps in the slot. Any envelopes that are
already closed
Lift the back stop to its “up” position for larger mail.
3-2 SV62207 Rev. B
are unaffected by the moistening process.
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