Pioneer Metro Installation & Owner's Operation Manual

Important information ..................................... 2

Assembling your Metro ................................... 2

Floor protector requirements .......................... 5

Installing your Metro ....................................... 6

Wetback installation ....................................... 7

Getting to know your Metro ............................. 9

Operating your Metro ................................... 11

Cleaning and maintenance .......................... 11

Troubleshooting ........................................... 13

Metro warranty ............................................. 14

Replacement parts & accessories ................. 15

Insert Wood Fires

Wood Fire Installation & Owner’s Operation Manual

360MM

170MM

360MM

170MM

19 Oropuriri Road // New Plymouth 4312

info@metrofires.co.nz // www.metrofires.co.nz

10/17 © PIONEER MANUFACTURING LTD

2

Assembling your Metro wood fire

Metro insert fires are tested to comply with AS/NZS 2918:2001 incorporating

Appendix ‘E’ when installed in accordance with this manual. Please ensure

you are fully conversant with this relevant standard and the contents of this

manual. Correct installation is critical to the safe operation and performance

of this wood fire.

Please take particular note of the following:

• ECO Metro’s should be installed with a Metro ECO flue system which

has been developed to enhance the performance of Metro wood fires.

A minimum length of 4.1 metres of 150mm diameter is required. Any

alternative flue system must have a minimum flue pipe length of 4.1

metres of 150mm diameter flue pipe & have been tested to

AS/NZS2918:2001

• All flue joints must be sealed and riveted in three points with stainless

steel or monel rivets; the bottom of the flue in particular MUST be fully

sealed into the flue outlet of the Metro wood fire and secured with the

bolt & nut as supplied in the component kit

• The 150mm flue pipe must be fully encased to the underneath of the

flashing cone, from above the chimney breast. (there must not be any

150mm flue pipe exposed)

• Ensure a fibreglass seal is placed between the outer cabinet and the

masonry to prevent air from within the room being drawn into the

chimney cavity

• In New Zealand, the Metro Insert must be bolted securely to the base of

the chimney cavity to comply with the seismic restraint provisions of

AS/NZS2918.2001

• The Trend fascia is coated in vitreous enamel and the Smart fascia is

available in both vitreous enamel and metallic black high temperature

paint finish. Take care during assembly and when lifting and fitting the

fascia that you do not damage the vitreous enamel coating. Any surface

damage to the paint finish Smart fascia can be repaired with the use of

Pioneer high temperature paint.

• DO NOT lift the Insert fascia with your fingers under the louvre’s.

• WE HIGHLY RECOMMEND YOU READ THIS ENTIRE
MANUAL AS INCORRECT OPERATION, MISUSE AND/OR
LACK OF MAINTENANCE WILL VOID THE WARRANTY

• The appliance and flue-system shall be installed in accordance
with AS/NZS2918 and the appropriate requirements of the relevant
building code or codes

• Any modification of the appliance that has not been approved in
writing by the testing authority is considered to be in breach of the
approval granted for compliance with AS/NZS4013 and will void
the warranty

• The appliance must be installed correctly. We recommend a
competent and suitably qualified NZHHA installer

WARNING! Important Information

• Mixing of appliance or flue-system components from different
sources or modifying the dimensional specification or components
may result in hazardous conditions. Where such action is considered,
the manufacturer should be consulted in the first instance

• Do not install a Metro fire if there is any sign of visible damage to
the product

• This appliance must be regularly maintained.

• Use authorised Metro replacement parts only. The use of
unauthorised parts may void the warranty

• This manual MUST be left with the home owner

CAUTION! Important Information

All Metro Insert wood fires are packed in two heavy-duty cartons. The Insert

firebox is supplied in a heavy duty palletised carton, this carton is clearly

labelled. The fascia and door are packaged inside a smaller separate

carton. This carton is also clearly labelled to show the colour and coating

finish of the fascia and door. Metro fascia’s are coated in either vitreous

enamel or high temperature paint. Having removed the packaging and

located this manual, familiarise yourself with the diagrams on pages 3 & 4,

and proceed as detailed.

Note: The Metro carton shows the model Metro you are about to install,

enabling you to select the appropriate model’s assembly instructions.

ECO Insert Fan (ECO Trend Insert model only)

In all clean air zones, the Metro ECO Trend Insert must be installed with

Metro’s ECO Insert fan which is a single speed, thermostatically controlled

device. This fan must be permanently wired and therefore requires the

services of a registered electrician. Fitting instructions for the fan are

supplied with the fan module

Pre installation - Firebox cavity

Prior to installing your Metro insert firebox into a fireplace cavity, it is

important that specified clearances and other requirements are complied

with as follows:

• The chimney must be swept and checked for cracks and general

overall condition. If repairs are necessary, they must be carried out by

a suitably qualified person

• Check the cavity dimensions to ensure the fireplace insert will fit. It is

usually necessary to remove fire bricks from the lower fireplace cavity

• The base of the fireplace cavity on which the Metro fireplace insert will

rest must be level. If it is not, it should be levelled using mortar

• If an ash removal door exists in the base of the fireplace cavity it should

be sealed shut to prevent air entering the cavity

• If a timber or combustible mantelshelf exists above the fireplace

opening, it should be a minimum distance above the top of the Metro’s

fascia. If less than the minimum specified, a deflector or heat shield

will be required to be fitted under the mantelshelf or to the top of

the fascia using the relevant detail as set out in AS/NZS 2918:2001.

Mantle clearances are detailed on page 5.

3

Assembling your Metro wood fire

Metro Insert firebox

• Remove from within the firebox the plastic bag containing

the bolt kit, two firebricks wrapped in a cardboard wrapper

and then the top baffle assembly

• A ‘spacer’ washer has been pre-fitted and taped to the top

door hinge pin on the left hand side of the firebox (Refer

Inset A) remove this tape

• Remove the ‘cabinet top’ which is packed inverted on top

of the firebox and fit it into position over the cabinet sides

as detailed in Diagram 1. Ensure the rear edge is fitted

correctly as shown Diagram 1, Inset ‘B’, the rear edge of

the cabinet top must fit into the slot provided. Lift the front

to the highest available position and using two of the self

tapping screws from the plastic bag, secure the cabinet top

in place taking care to not damage the insulation blanket.

Note: This panel can be fitted at two height’s. If the height of

the fireplace opening will allow, fit the cabinet top in the higher

position, fit screws from inside the cabinet facing out.

• Ensure the insulating blanket is in position on the top of the

cabinet and remains in a sound condition

• Remove the four speed clip nuts from the plastic bag

and fit them to the holes provided in the front edge of the

cabinet as shown in Diagrams 1 and 1A

• Next you need to fit the top baffle.

All insert models feature a two piece top baffle which locates

onto six lugs provided on the side walls of the firebox’s upper

chamber, as detailed in Diagram 2 on page 4. The rear baffle

section is 6mm folded steel and has a central locating pin fitted

to its front top surface. Fit this rear baffle through the door

opening and into position in the upper chamber of the firebox.

It is supported on the rear four support lugs and must be hard

back against the rear wall of the firebox with the central locating

pin facing up and towards the front.

Next, locate the front baffle which is a combination baffle

comprising of a 6mm steel plate with a promet (white board)

front extension. Fit this baffle through the door opening and

into position, ensuring the hole provided on its rear edge is

positioned over the locating pin fitted to the rear baffle.

Unwrap the two firebricks from the cardboard wrapper and fit

the side bricks to each side of the firebox. Location lugs are

fitted to the base and rear of the firebox to retain the side bricks

in position, refer to the relevant Diagram 2 on page 4.

(B)

Fascia

Cabinet Top

Speed Clip

(x4)

Insert

Cabinet

Air Control Knob

Handle

Fixing Points For

Seismic Restraint

Spindle

Diagram 1 - ECO & LTD Insert Firebox

(A)

Spacer Washer

Hinge Pin

(B)

Fascia

Cabinet Top

Speed Clip

(x4)

Insert

Cabinet

Air Control Knob

Handle

Fixing Points For

Seismic Restraint

Spindle

Diagram 1A - Smart Insert & LTD Smart Insert Firebox

(A)

Spacer Washer

Hinge Pin

4

Diagram 3

Bottom

Louvre

Ashlip

Door Carton

Diagram 3A

Bottom

Louvre

Ashlip

Trend fascia’s are supplied partly assembled, and require the ashlip and

bottom louvre to be fi tted as illustrated in Diagrams 3 and 3A below. To

assemble, proceed as follows: -

• On a large fl at, clean and soft surface (carpet fl oor) slide the fascia out

of the carton, front face down and remove the door which is packed

into a separate carton located in the centre of the fascia. Close the

fl aps of the fascia carton and lay the fascia front down on top of this

now empty carton

• Remove the two sections of tape securing the ashlip panel to the rear

face of the fascia as detailed in Diagram 3. Carefully lift the ashlip

panel away from the fascia and place it gently to one side

• Remove the four screw’s and bottom louvre as illustrated in Diagram 3.

• Reposition the ashlip into its fi nal position as illustrated in Diagram 3A

taking particular attention to ensure:

- The ashlip is the right way around

- Do not mark the coating on the ends of the ashlip panel as you

slide it into the fascia, you may need to slightly prise apart the

fascia side panels as you fi t the ashlip.

• Position the bottom louvre as illustrated in Diagram 3A and refi t the

four screws previously removed.

The fascia is now completely assembled and ready for installation. When

moving the fascia, hold it at both sides to avoid ‘twisting’ the fascia which

may cause the enamel to chip.

Assembling the fascia (Trend Insert models only)

Assembling your Metro wood fi re

Diagram 2 - Firebox brick and baffl e locations

Side brick

ECO Insert Firebox LTD Insert Firebox Smart Insert & LTD Smart Insert Firebox

Brick support lugsWetback

connections

Side brickBrick support lugsWetback

connections

Side brickBrick support lugsWetback

connections

Rear baffl eFront baffl e

Rear baffl eFront baffl e Rear baffl eFront baffl e

5

Floor protector requirements

Floor Protector Heights 0mm 10mm 15mm 20mm 25mm 30mm 35mm 40mm 41mm+

ECO Trend Insert - DIMENSION I 300mm minimum projection is required irrespective of the height of the floor protector

LTD Trend Insert - DIMENSION I 455mm 455mm 445mm 436mm 424mm 408mm 396mm 366mm 350mm

Smart Insert - DIMENSION I 395mm 371mm 371mm 353mm 353mm 332mm 332mm 312mm 312mm

LTD Smart Insert - DIMENSION I 395mm 371mm 371mm 353mm 353mm 332mm 332mm 312mm 312mm

Firebox Width

Firebox Depth

Firebox Height

Flue Centre

Fascia Width

Fascia Depth

Fascia Height

Minimum Floor

Protector Width

Minimum Floor

Protector Projection

Wetback In

Wetback Out

Mantel clearance

Insert & Built-In Dimensions (mm) A B C

D

E F G H I J K L

ECO Trend Insert 560 500 550 405 810 185 650 825 300 170 360 340

LTD Trend Insert 560 500 550 405 810 185 650 825 350 170 360 460

Smart Insert 560 495 550 405 890 30 672 825 312 130 325 475

LTD Smart Insert 560 495 550 405 890 30 672 825 312 130 325 475

Please note: All measurements detailed above exclude the 13mm insulating blanket.

Floor protector requirements

Metro fireplace inserts are designed to be installed directly onto a concrete

base. The floor protector is required to project in front of the Metro and

must extend a minimum of 200mm to each side of the door opening

making the minimum floor protector width 825mm.

The floor protector must project from behind the fascia the distance

specified (I) in the table below. Minimum projection is the distance from

the front of the wall lining (behind the fascia) to the front non combustible

point of the floor protector.

ECO Trend Insert

On properties less than 2 hectares, the ECO Trend Insert must be installed

with the single speed Metro thermo fan.

The ECO Trend Insert requires an ash-hearth floor protector with

recommended construction of tiles on 6mm thick non combustible board.

The minimum floor protector projection forward of the Metro is 300mm as

detailed in the table below. Any non-combustible material fixed directly to a

combustible floor is acceptable.

LTD Trend Insert

The LTD Trend Insert requires an insulating floor protector. The forward

projection is dependent on the height of the fireplace insert above the

combustible floor. The schedule of projections listed for heights of 0mm

to 41mm+ can be achieved by the thickness of the floor protector, raising

the Insert or a combination of the two. Recommended construction is tiled

eterpan with a combined thickness as detailed in the table below.

Smart Insert

The ECO Smart Insert requires an insulating floor protector with

recommended construction of tiles on 26mm thick eterpan or alternative

insulating material of equivalent insulation properties. The forward

projection detailed below (I) is dependent on the height of the fireplace

insert above the combustible floor.

LTD Smart Insert

The LTD Smart Insert requires an insulating floor protector with

recommended construction of tiles on 26mm thick eterpan or alternative

insulating material of equivalent insulation properties. The forward

projection detailed below (I) is dependent on the height of the fireplace

insert above the combustible floor.

Mantel clearance

A timber or combustible mantel shelf above the fireplace Insert opening

should be a minimum distance (L) above the top of the Metro’s fascia

as detailed in the table below. If the clearance is less than the minimum

specified, a deflector or heat shield will be required to be fitted under the

mantelshelf or to the top of the fascia using the relevant detail as set out in

AS/NZS 2918:2001.

ECO Trend & LTD Trend Insert

360MM

170MM

Smart Insert models

360MM

170MM

Refer table below

(Dimension I)

Refer table below

(Dimension I)

595mm

595mm