PIONEER CORPORATION 1-1, Shin-ogura, Saiwai-ku, Kawasaki-shi, Kanagawa 212-0031, Japan
PIONEER ELECTRONICS (USA) INC. P.O. Box 1760, Long Beach, CA 90801-1760, U.S.A.
PIONEER EUROPE NV Haven 1087, Keetberglaan 1, 9120 Melsele, Belgium
PIONEER ELECTRONICS ASIACENTRE PTE. LTD. 253 Alexandra Road, #04-01, Singapore 159936
PIONEER CORPORATION 2013
DVD AV RECEIVER
ORDER NO.
CRT5348
AVH-3500DVD/XEUC
AVH-3500DVD
AVH-3550DVD/XERD
AVH-3550DVD/XERC
AVH-3550DVD/XERI
AVH-3500DVD/XEUW5
/XEUC
K-ZZZ JULY 2013 Printed in Japan
SAFETY INFORMATION
- Safety Precautions for those who Service this Unit.
When checking or adjusting the emitting power of the laser diode exercise caution in order to get safe, reliable
results.
Caution:
1. During repair or tests, minimum distance of 13 cm from the focus lens must be kept.
2. During repair or tests, do not view laser beam for 10 seconds or longer.
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replaced only with the same or equivalent type recommended by the manufacture.
Discord used batteries according to the manufacture's instructions.
CAUTION
Where in a manufacturer’s service documentation, for example in circuit diagrams or lists
of components, a symbol is used to indicate that a specific component shall be replaced only
by the component specified in that documentation for safety reasons, the following symbol shall
be used:
This service manual is intended for qualified service technicians; it is not meant for the casual do-it-yourselfer.
Qualified technicians have the necessary test equipment and tools, and have been trained to properly and safely repair
complex products such as those covered by this manual.
Improperly performed repairs can adversely affect the safety and reliability of the product and may void the warranty.
If you are not qualified to perform the repair of this product properly and safely, you should not risk trying to do so
and refer the repair to a qualified service technician.
WARNING
This product may contain a chemical known to the State of California to cause cancer, or birth defects or
other reproductive harm.
Health & Safety Code Section 25249.6 - Proposition 65
CAUTION
This product is a class 1 laser product
classified under the Safety of laser products,
IEC 60825-1:2007.
2
AVH-3500DVD/XEUC
CONTENTS
SAFETY INFORMATION .....................................................................................................................................2
1. SERVICE PRECAUTIONS................................................................................................................................4
1.1 SERVICE PRECAUTIONS.........................................................................................................................4
1.2 NOTES ON SOLDERING...........................................................................................................................4
2. SPECIFICATIONS.............................................................................................................................................5
2.1 SPECIFICATIONS ......................................................................................................................................5
2.2 DISC/CONTENT FORMAT .......................................................................................................................10
3. BASIC ITEMS FOR SERVICE........................................................................................................................11
3.1 CHECK POINTS AFTER SERVICING..................................................................................................... 11
3.2 PCB LOCATIONS.....................................................................................................................................12
3.3 JIGS LIST .................................................................................................................................................13
3.4 CLEANING ...............................................................................................................................................13
4. BLOCK DIAGRAM ..........................................................................................................................................14
4.1 OVERALL CONNECTION DIAGRAM ......................................................................................................14
4.2 BLOCK DIAGRAM....................................................................................................................................16
5. DIAGNOSIS ....................................................................................................................................................18
5.1 OPERATIONAL FLOWCHART.................................................................................................................18
5.2 ERROR CODE LIST.................................................................................................................................19
5.3 CONNECTOR FUNCTION DESCRIPTION .............................................................................................20
6. SERVICE MODE.............................................................................................................................................21
6.1 SOFTWARE VERSION UP METHOD......................................................................................................21
6.2 SOFTWARE VERSION INFORMATION DISPLAY ..................................................................................21
7. DISASSEMBLY...............................................................................................................................................22
8. EACH SETTING AND ADJUSTMENT............................................................................................................27
8.1 TOUCH PANEL ADJUSTMENT ...............................................................................................................27
9. EXPLODED VIEWS AND PARTS LIST ..........................................................................................................28
9.1 PACKING..................................................................................................................................................28
9.2 EXTERIOR (1)..........................................................................................................................................30
9.3 EXTERIOR (2)..........................................................................................................................................32
9.4 EXTERIOR (3)..........................................................................................................................................34
9.5 EXTERIOR (4)..........................................................................................................................................36
10. SCHEMATIC DIAGRAM................................................................................................................................40
10.1 MB PCB ASSY (TUNER/RDS PART).....................................................................................................40
10.2 MB PCB ASSY (MPEG PART)...............................................................................................................42
10.3 MB PCB ASSY (MOTOR PART) ............................................................................................................44
10.4 MB PCB ASSY (AUDIO_VIDEO PART) .................................................................................................46
10.5 MB PCB ASSY (POWER AMP PART) ...................................................................................................48
10.6 MB PCB ASSY (MCU PART) .................................................................................................................50
10.7 MB PCB ASSY (POWER PART) ............................................................................................................52
10.8 MB PCB ASSY (INTERFACE PART) .....................................................................................................54
10.9 KB PCB and AUX PCB...........................................................................................................................56
10.10 TFT SMT UNIT (1/2).............................................................................................................................58
10.11 TFT SMT UNIT (2/2) .............................................................................................................................60
10.12 MAIN PCB UNIT and SW PCB UNIT ...................................................................................................62
11. PCB CONNECTION DIAGRAM ....................................................................................................................64
11.1 MB PCB ASSY........................................................................................................................................64
11.2 KB PCB...................................................................................................................................................68
11.3 AUX PCB ................................................................................................................................................69
11.4 TFT SMT UNIT .......................................................................................................................................70
11.5 MAIN PCB UNIT .....................................................................................................................................74
11.6 SW PCB UNIT ........................................................................................................................................75
12. ELECTRICAL PARTS LIST.......................................................................................................
....................76
AVH-3500DVD/XEUC
3
1. SERVICE PRECAUTIONS
1. You should conform to the regulations govering the product (safety, radio and noise, and other regulations),
and should keep the safety during servicing by following the safety instructions described in this manual.
2. Be careful about an internal sharp edge.
3. Be careful in handling ICs. Some ICs such as MOS type are so fragile that they can be damaged by
electrostatic induction.
4. Be careful in handing made from metal parts. There might be burr at the edge of it.
5. Two kinds of resetting are available
1) Press RESET Button at the lower left of Front Panel.
Without entire initialization.
Microcomputer restarting (emergency resetting at function trouble) .
2) Perform [Default Setting] initialization in System Menu
Perform product initialization except a part of items.
Please carry it out when updating software.
6. Any component parts in the DVD Mechanism Module of this model can not be supplied.
If you need to replace any parts in the DVD Mechanism Module, replace whole of DVD Mechanism Module.
7. The sheet (121490000888) fixing a flexible cable onto the DVD mechanism is not reusable.
If you removed this sheet, replace it with the new one.
8. Disc Removal Method At No Power
You can add a about 3V-4V DC voltage between "Load+"(Red) with "Load-"(White).
Press [RESET] with a pen tip or other pointed
instrument.
RESET
White : LoadRed : Load+
For environmental protection, lead-free solder is used on the printed circuit boards mounted in this unit.
Be sure to use lead-free solder and a soldering iron that can meet specifications for use with lead-free solders for repairs
accompanied by reworking of soldering.
Compared with conventional eutectic solders, lead-free solders have higher melting points, by approximately 40 C.
Therefore, for lead-free soldering, the tip temperature of a soldering iron must be set to around 373 C in general, although
the temperature depends on the heat capacity of the PC board on which reworking is required and the weight of the tip of
the soldering iron.
Compared with eutectic solders, lead-free solders have higher bond strengths but slower wetting times and higher melting
temperatures (hard to melt/easy to harden).
The following lead-free solders are available as service parts:
Parts numbers of lead-free solder:
GYP1006 1.0 in dia.
GYP1007 0.6 in dia.
GYP1008 0.3 in dia.
1.1 SERVICE PRECAUTIONS
1.2 NOTES ON SOLDERING
4
AVH-3500DVD/XEUC
AVH-3500DVD/XEUC
General
Rated power source ..........................................14.4 V DC (allowable voltage range: 10.5 V to 16 V
DC)
Preout maximum output level............................2 V
Maximum current consumption .........................10.0 A
Dimensions (W × H × D):
D
Chassis........178mm x 50mm x 165mm (7in. x 2in. x 6-1/2in.)
Nose............170mm x 46mm x 27mm (6-3/4in. x 1-3/4in. x 1in.)
Weight ...............................................................2.0 kg (4.4 lbs)
Display
Screen size/aspect ratio ....................................7 inch wide/16:9
(effective display area: 153.6*86.64 mm)
Pixels.................................................................800*480
Durable temperature range (power off) .............–4°F to +140°F
DVD Player
System...............................................................DVD video, Video CD, CD,WMA, MP3, DivX, JPEG
system
Usable disc........................................................DVD video, Video CD, CD, CD-R/RW, DVD±R/RW/
R DL
Region number..................................................1
Frequency response..........................................20 Hz to 20 kHz (with DVD, at sampling frequency
96 kHz)
Signal-to-noise ratio...........................................75 dB (1 kHz) (IEC-A network) (RCA level)
Output level:
Video ........................................................1.0 Vp-p/75 Ω (±0.2 V)
Number of channels ..........................................2 (stereo)
MP3 decoding format ........................................MPEG-1 & 2 Audio Layer 3
WMA decoding format.......................................Ver. 7, 7.1, 8, 9, 10, 11 (2ch audio) (Windows Media
Player)
DivX decoding format ........................................Home Theater Ver. 3, 4, 5.2, 6 (.avi, .divx)
DVD video output ..............................................NTSC
Audio
Maximum power output .....................................50 W × 4
Continuous power output...................................22 W × 4 (50 Hz to 15 000 Hz, 10 %THD, 4 Ω load,
both channels driven)
Load impedance................................................4 Ω (4 Ω to 8 Ω (2 Ω for 1 ch) allowable)
Preout maximum output level............................2 V
Equalizer (3-Band Graphic Equalizer):
Frequency ................................................100Hz/1KHz/10KHz
Gain..........................................................-12dB to +12dB
Subwoofer (mono):
Frequency................................................................ 80 Hz/120 Hz/160 Hz
Gain ......................................................................... -79 dB to 0 dB
USB
................................................. USB 1.1, USB 2.0 full speed
Maximum current supply ..................................................... 500mA
File system .......................................................................... FAT16, FAT32
FM tuner
Frequency range ................................................................. 87.9 MHz to 107.9 MHz
Usable sensitivity................................................................. 15dBuv (S/N: 30 dB)
AM tuner
Frequency range ................................................................. 530 kHz to 1710 kHz (10 kHz)
Usable sensitivity................................................................. 30 dBuv (S/N: 20 dB)
Note:
Backup current ..................................................5 mA or less
USB standard specification
Specifications and the design are subject to modifications without notice.
2. SPECIFICATIONS
2.1 SPECIFICATIONS
AVH-3500DVD/XEUC
5
AVH-3550DVD/XERC
General
Rated power source ..........................................14.4 V DC (allowable voltage range: 10.5 V to 16 V
DC)
Preout maximum output level............................2 V
Maximum current consumption .........................10.0 A
Dimensions (W × H × D):
D
Chassis........178mm x 50mm x 165mm
Nose............170mm x 46mm x 27mm
Weight ...............................................................2.0 kg
Display
Screen size/aspect ratio ....................................7 inch wide/16:9
(effective display area: 153.6*86.64 mm)
Pixels.................................................................800*480
Durable temperature range (power off) .............–20°C to +60°C
DVD Player
System...............................................................DVD video, Video CD, CD,WMA, MP3, DivX, JPEG
system
Usable disc........................................................DVD video, Video CD, CD, CD-R/RW, DVD±R/RW/
R DL
Region number..................................................3
Frequency response..........................................20 Hz to 20 kHz (with DVD, at sampling frequency
96 kHz)
Signal-to-noise ratio...........................................75 dB (1 kHz) (IEC-A network) (RCA level)
Output level:
Video ........................................................1.0 Vp-p/75 Ω (±0.2 V)
Number of channels ..........................................2 (stereo)
MP3 decoding format ........................................MPEG-1 & 2 Audio Layer 3
WMA decoding format.......................................Ver. 7, 7.1, 8, 9, 10, 11 (2ch audio) (Windows Media
Player)
DivX decoding format ........................................Home Theater Ver. 3, 4, 5.2, 6 (.avi, .divx)
DVD video output ..............................................NTSC
Audio
Maximum power output .....................................50 W × 4
Continuous power output...................................22 W × 4 (50 Hz to 15 000 Hz, 10 %THD, 4 Ω load,
both channels driven)
Load impedance................................................4 Ω (4 Ω to 8 Ω (2 Ω for 1 ch) allowable)
Preout maximum output level............................2 V
Equalizer (3-Band Graphic Equalizer):
Frequency ................................................100Hz/1KHz/10KHz
Gain..........................................................-12dB to +12dB
Subwoofer (mono):
Frequency................................................................ 80 Hz/120 Hz/160 Hz
Gain ......................................................................... -79 dB to 0 dB
USB
................................................. USB 1.1, USB 2.0 full speed
Maximum current supply ..................................................... 500mA
File system .......................................................................... FAT16, FAT32
FM tuner
Frequency range ................................................................. 87.5 MHz to 108.0 MHz
Usable sensitivity................................................................. 15dBuv (S/N: 30 dB)
AM tuner
Frequency range ................................................................. 531 kHz to 1 602 kHz (9 kHz)
530 kHz to 1 640 kHz (10 kHz)
Usable sensitivity................................................................. 30 dBuv (S/N: 20 dB)
Note:
Backup current ..................................................5 mA or less
USB standard specification
Specifications and the design are subject to modifications without notice.
AVH-3500DVD/XEUC
7
AVH-3550DVD/XERD
General
Rated power source ..........................................14.4 V DC (allowable voltage range: 10.5 V to 16 V
DC)
Preout maximum output level............................2 V
Maximum current consumption .........................10.0 A
Dimensions (W × H × D):
D
Chassis........178mm x 50mm x 165mm
Nose............170mm x 46mm x 27mm
Weight ...............................................................2.0 kg
Display
Screen size/aspect ratio ....................................7 inch wide/16:9
(effective display area: 153.6*86.64 mm)
Pixels.................................................................800*480
Durable temperature range (power off) .............–20°C to +60°C
DVD Player
System...............................................................DVD video, Video CD, CD,WMA, MP3, DivX, JPEG
system
Usable disc........................................................DVD video, Video CD, CD, CD-R/RW, DVD±R/RW/
R DL
Region number..................................................4
Frequency response..........................................20 Hz to 20 kHz (with DVD, at sampling frequency
96 kHz)
Signal-to-noise ratio...........................................75 dB (1 kHz) (IEC-A network) (RCA level)
Output level:
Video ........................................................1.0 Vp-p/75 Ω (±0.2 V)
Number of channels ..........................................2 (stereo)
MP3 decoding format ........................................MPEG-1 & 2 Audio Layer 3
WMA decoding format.......................................Ver. 7, 7.1, 8, 9, 10, 11 (2ch audio) (Windows Media
Player)
DivX decoding format ........................................Home Theater Ver. 3, 4, 5.2, 6 (.avi, .divx)
DVD video output ..............................................NTSC
Audio
Maximum power output .....................................50 W × 4
Continuous power output...................................22 W × 4 (50 Hz to 15 000 Hz, 10 %THD, 4 Ω load,
both channels driven)
Load impedance................................................4 Ω (4 Ω to 8 Ω (2 Ω for 1 ch) allowable)
Preout maximum output level............................2 V
Equalizer (3-Band Graphic Equalizer):
Frequency ................................................100Hz/1KHz/10KHz
Gain..........................................................-12dB to +12dB
Subwoofer (mono):
Frequency................................................................ 80 Hz/120 Hz/160 Hz
Gain ......................................................................... -79 dB to 0 dB
USB
................................................. USB 1.1, USB 2.0 full speed
Maximum current supply ..................................................... 500mA
File system .......................................................................... FAT16, FAT32
FM tuner
Frequency range ................................................................. 87.5 MHz to 108.0 MHz
Usable sensitivity................................................................. 15dBuv (S/N: 30 dB)
AM tuner
Frequency range ................................................................. 531 kHz to 1 602 kHz (9 kHz)
530 kHz to 1 640 kHz (10 kHz)
Usable sensitivity................................................................. 30 dBuv (S/N: 20 dB)
Note:
Backup current ..................................................5 mA or less
USB standard specification
Specifications and the design are subject to modifications without notice.
8
AVH-3500DVD/XEUC
AVH-3550DVD/XERI
Backup current ..................................................5 mA or less
General
Rated power source ..........................................14.4 V DC (allowable voltage range: 10.5 V to 16 V
DC)
Preout maximum output level............................2 V
Maximum current consumption .........................10.0 A
Dimensions (W × H × D):
DIN
Chassis........180mm x 50mm x 160mm
Nose............188mm x 58mm x 32mm
D
Chassis........178mm x 50mm x 165mm
Nose............170mm x 46mm x 27mm
Weight ...............................................................2.0 kg
Display
Screen size/aspect ratio ....................................7 inch wide/16:9
(effective display area: 153.6*86.64 mm)
Pixels.................................................................800*480
Durable temperature range (power off) .............–20°C to +60°C
DVD Player
System...............................................................DVD video, Video CD, CD,WMA, MP3, DivX, JPEG
system
Usable disc........................................................DVD video, Video CD, CD, CD-R/RW, DVD±R/RW/
R DL
Region number..................................................2
Frequency response..........................................20 Hz to 20 kHz (with DVD, at sampling frequency
96 kHz)
Signal-to-noise ratio...........................................75 dB (1 kHz) (IEC-A network) (RCA level)
Output level:
Video ........................................................1.0 Vp-p/75 Ω (±0.2 V)
Number of channels ..........................................2 (stereo)
MP3 decoding format ........................................MPEG-1 & 2 Audio Layer 3
WMA decoding format.......................................Ver. 7, 7.1, 8, 9, 10, 11 (2ch audio) (Windows Media
Player)
DivX decoding format ........................................Home Theater Ver. 3, 4, 5.2, 6 (.avi, .divx)
DVD video output ..............................................NTSC
Audio
Maximum power output .....................................50 W × 4
Continuous power output...................................22 W × 4 (50 Hz to 15 000 Hz, 10 %THD, 4 Ω load,
both channels driven)
Load impedance................................................4 Ω (4 Ω to 8 Ω (2 Ω for 1 ch) allowable)
Preout maximum output level............................2 V
Equalizer (3-Band Graphic Equalizer):
Frequency ................................................100Hz/1KHz/10KHz
Gain..........................................................-12dB to +12dB
Subwoofer (mono):
Frequency................................................................ 80 Hz/120 Hz/160 Hz
Gain ......................................................................... -79 dB to 0 dB
USB
................................................. USB 1.1, USB 2.0 full speed
Maximum current supply
USB standard specification
..................................................... 500mA
File system .......................................................................... FAT16, FAT32
FM tuner
Frequency range ................................................................. 87.5 MHz to 108.0 MHz
Usable sensitivity................................................................. 15dBuv (S/N: 30 dB)
AM tuner
Frequency range ................................................................. 531 kHz to 1 602 kHz (9 kHz)
530 kHz to 1 640 kHz (10 kHz)
Usable sensitivity................................................................. 30 dBuv (S/N: 20 dB)
Note:
Specifications and the design are subject to modifications without notice.
AVH-3500DVD/XEUC
9
To keep the product quality after servicing, please confirm following check points.
No. Procedures Item to be confirmed
1 Confirm whether the customer complain has
been solved.
If the customer complain occurs with the
specific media, use it for the operation check.
The customer complain must not be
reappeared.
Display, video, audio and operations must be
normal.
3 DVD Play back a DVD.
(Menu operation; Title/chapter search)
Display, video, audio and operations must be
normal.
4 CD Play back a CD.
(Track search)
Display, audio and operations must be
normal.
5 FM/AM tuner Check FM/AM tuner action.
(Seek, Preset)
Switch band to check both FM and AM.
Display, audio and operations must be
normal.
6 Check whether no disc is inside the product. The media used for the operating check must
be ejected.
7 Appearance check No scratches or dirt on its appearance after
receiving it for service.
For check items concerning image and voice, please refer to the followings:
Check items concerning image Check items concerning voice
Block-noise Distortion
Crosscut noise Noise
Dot noise Low volume
Distorted image (Image skip) High volume
Low brightness Changes in level
Too bright Pause of sound
Color fading
Partial discoloration
2 Flap-mecha Check the operation of the flap mechanism. The flap mechanism operation must be
smooth without making the noise and
scratches.
3. BASIC ITEMS FOR SERVICE
3.1 CHECK POINTS AFTER SERVICING
AVH-3500DVD/XEUC
11
Message Cause Action
Format Reading Disc is being read.
Please wait, it may take several
minutes for some disc or storage
device.
No Disc
Disc is dirty. Clean disc with soft cloth.
Disc is upside down. Insert disc with label side up.
Disc is not present in loading
compartment.
Insert disc.
Bad Disc
Disc is dirty. Clean disc with soft cloth.
Disc is upside down. Insert disc with label side up.
Unknown disc
Disc format is not compatible
with this unit.
Change another disc.
Region Error
DVD is not compatible with
region code of unit.
Use discs with corresponding
regional code.
Error Illegal mechanism operation.
Press EJECT key for 5 seconds to
reset loading mechanism.
AMP Error
Unit fails to operate or speaker
connection is incorrect;
protective circuit is activated.
Check the speaker connection. If the
message fails to disappear even after
the engine is switched off/on, contact
your dealer or an authorized Pioneer
Service Station for assistance.
5.2 ERROR CODE LIST
AVH-3500DVD/XEUC
19
How To Firmware Upgrade
Before Upgrade
There are 2 types of files. MPEG and MCU.
Do not copy both of files into USB memory at same time. Copy either MPEG or MCU at one time.
And do not power off during upgrade.
Procedure
1. Copy "build.img" and "UPD_MPEG.VER" into an empty USB memory.
2. Power on the unit and insert the USB memory into front USB slot of the unit.
3. The display of the unit indicates "Mpeg", "Mcu" and "Cancel". Touch "Mpeg".
4. Wait for a while.
5. Remove USB memory when the unit resumes to normal screen
(or if the display indicates "Mpeg", "Mcu" and "Cancel", touch "Cancel" then remove USB).
6. Copy "upd_mcu.ver" and "update.img" into an empty USB memory.
7. Go to #3, 4, 5. (Touch "Mcu" for this time at #3).
How to confirm the version
1. Touch setting icon (shape of Gear) to get into System setting menu.
2. Touch the screen postion of left-bottom(blank space) for 5 times.
3. Display indicates the version menu, on which you will find the MPEG and Mcu software version info.
sample photo
6. SERVICE MODE
6.1 SOFTWARE VERSION UP METHOD
6.2 SOFTWARE VERSION INFORMATION DISPLAY
AVH-3500DVD/XEUC
21
Removing the TFT SMT Unit (Fig.8)
Disconnect the two connectors.
1
TFT SMT Unit
Remove the two screws and then remove
2
the TFT SMT Unit.
Removing the Main PCB Unit and the SW PCB Unit (Fig.9)
Remove the two screws.
1
Remove the six screws and then remove
2
the Cover.
Remove the five Gears.
3
(Pay attention not to miss the Gears because
they are not secured.)
2
2
1
1
1
Fig.8
Cover
1
2
1
2
2
2
2
2
Remove the four solders.
4
3
Remove the screw.
5
33
3
Remove the Washer, Arm(1) and the Torsion
6
Spring.
Remove the Washer, Arm(2) and the Torsion
7
Spring.
Remove the screw and then remove the
8
SW PCB Unit.
SW PCB Unit
3
Arm(2)
Attention of removing:
As Main PCB Unit and SW PCB Unit are
connected with FFC, Main PCB Unit and
SW PCB Unit are removed at the same time.
Arm(1)
7
6
8
Main PCB Unit
5
4
4
Fig.9
26
AVH-3500DVD/XEUC