Phonak VirtoTM M
User Guide
Phonak Virto M-312/312 NW O/Titanium/10 NW O
This user guide is valid for: |
|
Wireless models |
CE mark applied |
Phonak Virto M90-312 |
2019 |
Phonak Virto M70-312 |
2019 |
Phonak Virto M50-312 |
2019 |
Phonak Virto M30-312 |
2019 |
Non wireless models |
CE mark applied |
Phonak Virto M90-312 NW O |
2019 |
Phonak Virto M70-312 NW O |
2019 |
Phonak Virto M50-312 NW O |
2019 |
Phonak Virto M30-312 NW O |
2019 |
Phonak Virto M90-Titanium |
2019 |
Phonak Virto M70-Titanium |
2019 |
Phonak Virto M90-10 NW O |
2019 |
Phonak Virto M70-10 NW O |
2019 |
Phonak Virto M50-10 NW O |
2019 |
Phonak Virto M30-10 NW O |
2019 |
3
Your hearing aids have been developed by
Phonak – the world leader in hearing solutions based in Zurich, Switzerland.
These premium products are the result of decades of research and expertise and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.
Please read the user guide carefully to make sure that you understand and get the best out of your hearing aids. For more information about features and benefits, simply contact your hearing care professional.
Phonak – life is on
www.phonak.com
4
Your hearing aid details
If no box is checked and you do not know the model of your hearing aid, please ask your hearing care professional.
Your Virto M-312 hearing aids operate between 2.4 GHz–2.48 GHz frequency range. When flying please check if flight operator requires devices to be switched into flight mode, see chapter 14.
Model |
Battery size |
c Phonak Virto M-312 |
312 |
c Phonak Virto M-312 NW O |
312 |
c Phonak Virto M-Titanium |
10 |
c Phonak Virto M-10 NW O |
10 |
5
Contents
Your hearing aid |
|
|
1. |
Quick guide |
8 |
2. |
Parts of the hearing aid |
10 |
Using the hearing aid |
|
|
3. |
Left and right hearing aid markings |
12 |
4. |
On/Off |
13 |
5. |
Batteries |
14 |
6. |
Putting on the hearing aid |
16 |
7. |
Removing the hearing aid |
17 |
8. |
Push button |
19 |
9. |
Volume control |
20 |
10. |
Adjusting Virto M-Titanium or Virto M-10 NW O |
21 |
|
with Phonak MiniControl |
|
11. |
Connectivity overview Virto M-312 |
23 |
12. |
Initial pairing Virto M-312 |
24 |
13. |
Phone calls Virto M-312 |
27 |
14. |
Flight mode Virto M-312 |
31 |
15. |
Join our hearing loss community! |
33 |
Further Information |
|
|
16. |
Care and maintenance |
34 |
17. |
Service and warranty |
36 |
18. |
Compliance information |
38 |
19. |
Information and description of symbols |
44 |
20. |
Troubleshooting |
48 |
21. |
Important safety information |
50 |
7
1. Quick guide
Left and right hearing aid markings
Blue marking for left hearing aid.
Red marking for right hearing aid.
Left |
Right |
Changing batteries
1.2. 3.
Remove the |
Open the |
Place battery in the |
sticker from the |
battery door. |
battery door with the |
new battery |
|
“+” symbol facing |
and wait two |
|
upwards. |
minutes. |
|
|
8
On/Off
|
On |
|
Off |
|
|
||
|
|
|
|
Push button
Models with this option only:
The push button on your hearing aid can have various functions.
Volume control
Models with this option only:
To increase the volume, turn the volume control forwards. To decrease the volume, turn the volume control backwards.
Flight mode Virto M-312
To enter flight mode press the push button for 7 seconds while closing the
battery door. To exit flight mode, simply open and close the battery door again.
9
2. Parts of the hearing aid
The following pictures show the models described in this user guide. You can identify your personal model by:
•Checking “Your hearing aid details” on page 5.
•Or comparing your hearing aid with the following shown models. Pay attention to the shape of the hearing aid and if a volume control is present.
10
Virto M-312
Sound outlet / wax protection system
Custom
Push button 
made shell
Volume control 
Battery door (optional) 
Virto M-312 NW O
Sound outlet / wax protection system
Custom made shell
Battery door
Virto M-Titanium and Virto M-10 NW O
Sound outlet / wax protection system
Push button |
Custom made shell |
|
|
(optional) |
Battery door |
Removal handle |
|
11
3.Left and right hearing aid markings
There is a red or blue marking to tell you if it is a left or a right hearing aid. The color mark is located on the battery door, on the shell (text printed in red or blue) or shell is colored red or blue.
Blue marking for left hearing aid.
Red marking for right hearing aid.
12
4. On/Off
The battery door is also the on/off switch.
1.
Closed battery door = hearing aid is on
2.
Opened battery door = hearing aid is off
When you switch on the hearing aid you may hear a start-up melody.
13
5. Batteries
1.2. 3.
Remove the |
Open the |
Place battery in the |
sticker from the |
battery door. |
battery door with the |
new battery |
|
“+” symbol facing |
and wait two |
|
upwards. |
minutes. |
|
|
If it is difficult to close the battery door: Check that the battery is inserted correctly and the “+” symbol is facing upwards. If the battery is not inserted correctly, the hearing aid will not work and the battery door can be damaged.
Low power: You will hear two beeps when the battery is low. You will have approximately 30 minutes to change the battery (this can vary, depending on the hearing aid settings and battery). We recommend that you always have a new battery on hand.
14
Replacement battery
This hearing aid requires zinc-air batteries. Identify the correct battery size (312 or 10) by:
•Checking “Your hearing aid details” on page 5.
•Checking the marking on the inner side of the battery door.
•Checking the following table.
Model |
|
Zinc air |
|
Color |
IEC |
|
ANSI |
|
|
|
battery |
|
marking on |
code |
|
code |
|
Phonak Virto |
|
size |
|
package |
|
|
|
|
|
|
|
|
|
|
|
|
|
M-312 |
|
312 |
|
brown |
PR41 |
|
7002ZD |
|
|
|
|
|
|
|
|
|
|
M-312 NW O |
|
312 |
|
brown |
PR41 |
|
7002ZD |
|
|
|
|
|
|
|
|
|
|
M-Titanium |
|
10 |
|
yellow |
PR70 |
|
7005ZD |
|
|
|
|
|
|
|
|
|
|
M-10 NW O |
|
10 |
|
yellow |
PR70 |
|
7005ZD |
|
|
|
|
|
|
|
|
|
|
Please ensure you use the correct type of battery in your hearing aids (zinc-air). Please also read chapter 21.2 for further information on product safety.
15
6.Putting on the hearing aid (all models)
1.
Take your hearing aid up to your ear and place the ear canal part into your ear canal.
16
7. Removing the hearing aid
7.1 Removing the hearing aid with a removal handle
1.
Hold the removal handle and carefully pull the hearing aid up and out of the ear.
17
7.2 Removing the hearing aid without a removal handle
1.
Put your thumb behind your lobe and gently press your ear upward to push the hearing aid out of the canal. In order to help it along, make chewing movements with your jaw.
2.
Grasp the protruding hearing aid and remove it.
18
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