Phonak NaídaTM M
User Guide
Phonak Naída M-SP
Phonak Naída M-SP Trial
This user guide is valid for: |
|
Models |
CE mark applied |
Phonak Naída M90-SP |
2019 |
Phonak Naída M70-SP |
2019 |
Phonak Naída M50-SP |
2019 |
Phonak Naída M30-SP |
2019 |
Phonak Naída M-SP Trial |
2019 |
Your hearing aid details
If no box is checked and you do not know the model of your hearing aid, please ask your hearing care professional.
Your hearing aids operate between 2.4 GHz–
2.48 GHz frequency range. When flying please check if flight operator requires devices to be switched into flight mode, see chapter 12.
Model |
Battery size |
c Naída M-SP (M90/M70/M50/M30) |
13 |
c Naída M-SP Trial |
13 |
Earpiece
cClassic earmold
cUniversal eartip
cDome
cSlimTip
3
Your hearing aids have been developed by
Phonak – the world leader in hearing solutions based in Zurich, Switzerland.
These premium products are the result of decades of research and expertise and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.
Please read the user guide carefully to make sure that you understand and get the best out of your hearing aids. For more information about features and benefits, simply contact your hearing care professional.
Phonak – life is on
www.phonak.com
4
Contents
|
Your hearing aid |
|
1. |
Quick guide |
6 |
2. |
Parts of the hearing aid |
8 |
|
Using the hearing aid |
|
3. |
Left & right hearing aid markings |
10 |
4. |
On/Off |
11 |
5. |
Batteries |
12 |
6. |
Putting on the hearing aid |
14 |
7. |
Removing the hearing aid |
16 |
8. |
Multi-function button |
18 |
9. |
Connectivity overview |
19 |
10. |
Initial pairing |
20 |
11. |
Phone calls |
23 |
12. |
Flight mode |
27 |
|
Further information |
|
13. |
Join our hearing loss community! |
29 |
14. |
Care and maintenance |
30 |
15. |
Exchanging the earpiece |
33 |
16. |
Service and warranty |
36 |
17. |
Compliance information |
38 |
18. |
Information and description of symbols |
44 |
19. |
Troubleshooting |
48 |
20. |
Important safety information |
50 |
1. Quick guide
Left & right hearing aid markings
Blue marking for left hearing aid.
Red marking for right hearing aid.
Changing batteries
|
|
|
1. |
2. |
3. |
Remove the |
Open the |
Place battery in |
sticker from the |
battery door. |
the battery door |
new battery and |
|
with the “+” |
wait two minutes. |
|
symbol facing |
|
|
upwards. |
6
On/Off
On |
Off |
Multi-function button
The button has several functions. It functions as a volume control and/or a program change depending on the hearing aid programming. This is indicated in your individual instructions. If paired with a Bluetooth® enabled phone, a short press will accept and a long press will reject an incoming call.
Flight mode
To enter flight mode press the lower part of the button for 7 seconds while closing the battery door. To exit flight mode, simply open and close the battery door again.
7
2. Parts of the hearing aid
The following pictures show the possible earpieces and hearing aid model described in this user guide.
Possible earpieces
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|
|
|
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Classic |
Universal |
Dome |
SlimTip |
|||
earmold |
eartip |
|
|
|
|
|
8
Naída M-SP / Naída M-SP Trial
Hook / sound output |
Multi-function |
|
button |
Battery door
Classic earmold (detachable)
9
3. Left & right hearing aid markings
There is a red or blue marking to tell you if it is a left or a right hearing aid.
Blue marking for left hearing aid.
Red marking for right hearing aid.
10
4. On/Off
The battery door is also the on/off switch.
1.
Closed battery door = hearing aid is on
2.
Open battery door = hearing aid is off
When you switch on the hearing aid you may hear a start-up melody.
11
5. Batteries
|
|
|
|
|
1. |
2. |
3. |
||
Remove the |
Open the |
|
Place battery in |
|
sticker from |
battery door. |
|
the battery door |
|
the new battery |
|
|
|
with the “+” |
and wait two |
|
|
|
symbol facing |
minutes. |
|
|
|
upwards. |
If it is difficult to close the battery door: Check that the battery is inserted correctly and the “+” symbol is facing upwards. If the battery is not inserted correctly, the hearing aid will not work and the battery door can be damaged.
12
Low power: You will hear two beeps when the battery is low. You will have approximately 30 minutes to change the battery (this can vary, depending on the hearing aid settings and battery). We recommend that you always have a new battery on hand.
Replacement battery
This hearing aid requires a size 13 zinc-air battery.
Model |
|
Zinc-air |
Color |
|
IEC |
ANSI |
||
|
|
battery |
marking on |
|
code |
code |
||
Phonak Naída |
|
size |
package |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
M-SP / M-SP Trial |
|
13 |
|
orange |
|
PR48 |
|
7000ZD |
|
|
|
|
|
|
|
|
|
Please ensure you use the correct type of battery in your hearing aids (zinc-air). Please also read chapter 20.2 for further information on product safety.
13
6. Putting on the hearing aid
6.1Putting on the hearing aid with classic earmold
1.
Take the earmold up to your ear and place the ear canal part into your ear canal.
2.
Place the hearing aid behind your ear.
3.
Insert the upper part of the earmold into the upper part of the bowl of your ear.
14
6.2Putting on the hearing aid with dome, SlimTip or universal eartip
1.
Place the hearing aid behind your ear.
2.
Insert the earpiece into your ear canal.
3.
If there is an anchor attached to the earpiece, tuck it into the bowl of your ear to secure your hearing aid.
15
7. Removing the hearing aid
7.1Removing the hearing aid with classic earmold
1.
Lift the hearing aid above the upper part of your ear.
2.
Grasp the earmold with your fingers and gently remove it.
Please try to avoid gripping the tube to remove the hearing aid.
16
7.2Removing the hearing aid with dome, SlimTip or universal eartip
1.
Pull on the bend of the tube and remove the hearing aid from behind the ear.
17
8. Multi-function button
The multi-function button has several functions.
It functions as a volume control and/or a program change depending on the hearing aid programming. This is indicated in your individual “Hearing aid instructions”. Please ask
your hearing care professional for a printout.
If the hearing aid is paired with a Bluetooth® enabled phone, a short press on the upper or lower part of the button will accept an incoming call and a long press will reject an incoming call – refer to chapter 11.
18
9. Connectivity overview
The illustration below shows the connectivity options available for your hearing aid.
Cell phone
TV Connector connected to TV*
Roger**
*The TV Connector can be connected to any audio source such as a TV, PC or hi-fi system.
**Roger wireless microphones can be connected to your hearing aids as well.
19
10. Initial pairing
10.1 Initial pairing to Bluetooth® enabled device
It is only necessary to perform the pairing procedure once with each device featuring Bluetooth wireless technology. After the initial pairing, your hearing aids will connect automatically to the device. This can take up to 2 minutes.
1.
On your device (e.g. a phone), ensure that Bluetooth wireless technology is enabled and search for Bluetooth enabled devices in the connectivity setting menu.
2.
Switch on both hearing aids. You now have 3 minutes to pair your hearing aids with your device.
20
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