Phonak M90-SP, M30-SP, M50-SP, M-sp Trial, M70-SP User Manual

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Phonak M90-SP, M30-SP, M50-SP, M-sp Trial, M70-SP User Manual

Phonak NaídaM

User Guide

Phonak Naída M-SP

Phonak Naída M-SP Trial

This user guide is valid for:

 

Models

CE mark applied

Phonak Naída M90-SP

2019

Phonak Naída M70-SP

2019

Phonak Naída M50-SP

2019

Phonak Naída M30-SP

2019

Phonak Naída M-SP Trial

2019

Your hearing aid details

If no box is checked and you do not know the model of your hearing aid, please ask your hearing care professional.

Your hearing aids operate between 2.4 GHz–2.48 GHz frequency range. When flying please check if flight operator requires devices to be switched into flight mode, see chapter 12.

Model

Battery size

c Naída M-SP (M90/M70/M50/M30)

13

c Naída M-SP Trial

13

Earpiece

cClassic earmold

cUniversal eartip

3

4

Your hearing aids have been developed by

Phonak — the world leader in hearing solutions based in Zurich, Switzerland.

These premium products are the result of decades of research and expertise and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.

Please read the user guide carefully to make sure that you understand and get the best out of your hearing aids. For more information about features and benefits, simply contact your hearing care professional.

Phonak — life is on

www.phonak-us.com

5

Contents

 

Your hearing aid

 

1.

Quick guide

8

2.

Parts of the hearing aid

10

 

Using the hearing aid

 

3.

Left & right hearing aid markings

12

4.

On/Off

13

5.

Batteries

14

6.

Putting on the hearing aid

16

7.

Removing the hearing aid

18

8.

Multi-function button

20

9.

Connectivity overview

21

10.

Initial pairing

22

11.

Phone calls

25

12.

Flight mode

29

 

Further information

 

13.

Join our hearing loss community!

31

14.

Care and maintenance

32

15.

Exchanging the earpiece

35

16.

Service and warranty

38

17.

Compliance information

40

18.

Information and description of symbols

46

19.

Troubleshooting

50

6

20. Important safety information

52

21. For the US market only, complies

62

with the FDA regulations

 

7

1. Quick guide

Left & right hearing aid markings

Blue marking for left hearing aid.

Red marking for right hearing aid.

Changing batteries

 

 

 

1.

2.

3.

Remove the

Open the

Place battery in

sticker from the

battery door.

the battery door

new battery and

 

with the “+”

wait two minutes.

 

symbol facing

 

 

upwards.

8

On/Off

On

Off

Multi-function button

The button has several functions. It functions as a volume control and/or a program change depending on the hearing aid programming. This is indicated in your individual instructions. If paired with a Bluetooth®-enabled phone, a short press will accept and a long press will reject an incoming call.

Flight mode

To enter flight mode press the lower part of the button for 7 seconds while closing the battery door. To exit flight mode, simply open and close the battery door again.

9

2. Parts of the hearing aid

The following pictures show the possible earpieces and hearing aid model described in this user guide.

Possible earpieces

Classic earmold

10

Naída M-SP / Naída M-SP Trial

Hook / sound output

Multi-function

 

button

Battery door

Classic earmold (detachable)

11

3. Left & right hearing aid markings

There is a red or blue marking to tell you if it is a left or a right hearing aid.

Blue marking for left hearing aid.

Red marking for right hearing aid.

12

4. On/Off

The battery door is also the on/off switch.

1.

Closed battery door = hearing aid is on

2.

Open battery door = hearing aid is off

When you switch on the hearing aid you may hear a start-up melody.

13

5. Batteries

 

 

 

 

 

1.

2.

3.

Remove the

Open the

 

Place battery in

sticker from

battery door.

 

the battery door

the new battery

 

 

 

with the “+”

and wait two

 

 

 

symbol facing

minutes.

 

 

 

upwards.

If it is difficult to close the battery door: Check that the battery is inserted correctly and the “+” symbol is facing upwards. If the battery is not inserted correctly, the hearing aid will not work and the battery door can be damaged.

14

Low power: You will hear two beeps when the battery is low. You will have approximately 30 minutes to change the battery (this can vary, depending on the hearing aid settings and battery). We recommend that you always have a new battery on hand.

Replacement battery

This hearing aid requires a size 13 zinc-air battery.

Model

 

Zinc-air

 

Color

 

IEC

ANSI

 

 

battery

 

marking on

 

code

code

Phonak Naída

 

size

 

package

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

M-SP / M-SP Trial

 

13

 

orange

 

PR48

 

7000ZD

 

 

 

 

 

 

 

 

 

Please ensure you use the correct type of battery in your hearing aids (zinc-air). Please also read chapter 20.2 for further information on product safety.

15

6. Putting on the hearing aid

6.1Putting on the hearing aid with classic earmold

1.

Take the earmold up to your ear and place the ear canal part into your ear canal.

2.

Place the hearing aid behind your ear.

16

3.

Insert the upper part of the earmold into the upper part of the bowl of your ear.

17

7. Removing the hearing aid

7.1Removing the hearing aid with classic earmold

1.

Lift the hearing aid above the upper part of your ear.

2.

Grasp the earmold with your fingers and gently remove it.

18

Please try to avoid gripping the tube to remove the hearing aid.

19

8. Multi-function button

The multi-function button has several functions.

It functions as a volume control and/or a program change depending on the hearing aid programming. This is indicated in your individual “Hearing aid instructions.” Please ask your hearing care professional for a printout.

If the hearing aid is paired with a Bluetooth-enabled phone, a short press on the upper or lower part of the button will accept an incoming call and a long press will reject an incoming call — refer to chapter 11.

20

9. Connectivity overview

The illustration below shows the connectivity options available for your hearing aid.

Cell phone

TV Connector connected to TV*

Roger**

* The TV Connector can be connected to any audio source such as a TV, PC or hi-fi system. ** Roger wireless microphones can be connected to your hearing aids as well.

21

10. Initial pairing

10.1 Initial pairing to Bluetooth-enabled device

It is only necessary to perform the pairing procedure once with each device featuring Bluetooth wireless technology. After the initial pairing, your hearing aids will connect automatically to the device. This can take up to 2 minutes.

1.

On your device (e.g. a phone), ensure that Bluetooth wireless technology is enabled and search for Bluetoothenabled devices in the connectivity setting menu.

2.

Switch on both hearing aids. You now have 3 minutes to pair your hearing aids with your device.

22

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