Copyright 2006 Philips Consumer Electronics B.V. Eindhoven, The Netherlands.
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system or transmitted, in any form or by any means, electronic,
mechanical, photocopying, or otherwise without the prior permission of Philips.
Note: The following connector colour abbreviations are used
(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy=
Grey, Rd= Red, Wh= White, and Ye= Yellow.
1.2.1Side I/O
SIDE I/O
R
AUDIO
L
CVBS
S-video
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Figure 1-1 Side I/O connections
(1)
Headphone (Output)
- Headphone 32 - 600 ohm / 10 mW ot
Cinch: Video CVBS - In, Audio - In
Rd - Audio R 0.5 V
Wh - Audio L 0.5 V
Ye -Video CVBS 1 V
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
/ 75 ohm jq
PP
S-video (Hosiden): Video Y/C - In
1-Ground Y Gnd H
2-Ground C Gnd H
3-Video Y 1 V
4-Video C 0.3 V
/ 75 ohm j
PP
P / 75 ohm j
PP
1.2.2Rear Connections
(1) TVs with stroke version /93 can only receive PAL.
1.1.2Sound
Sound systems: AV stereo,
:FM/FM B/G
: NICAM B/G, D/K, I
Maximum power (W
): 2 x 15
RMS
1.1.3Miscellaneous
Power supply:
- Mains voltage (V
- Mains frequency (Hz): 50 / 60
): 220 - 240
AC
Ambient conditions:
- Temperature range (°C): +5 to +40
- Maximum humidity: 90% R.H.
Power consumption
- Normal operation (W): 42" - 257
: 50" - 375
- Stand-by (W): < 2
Dimensions (WxHxD cm): 111x78x10 (42”)
: 128x88x10 (50”)
SERVICE
MAINS
(PLASMA SETS)
AERIAL IN
AUDIO
R
L
AV2 IN
Pr/RPb/B
Y/GVS-VIDEO
AUDIOPrY
R
L
H
CVBS
Pb
S-VIDEO
AV1 IN
AUDIO
R
L
VIDEO
MONITOR
OUT
AUDIO
AUDIO OUT
CENTRE IN
R
R
L
L
SUBW OUT
HDMI IN
Figure 1-2 Rear connections
Aerial - In
- IEC-type (/79, 98) Coax, 75 ohm D
- F-type (/93) Coax, 75 ohm D
AV2 Cinch: Video CVBS/YPbPr/RGB - In, Audio - In
Wh - Audio L 0.5 V
Rd - Audio R 0.5 V
Bu -Video Pb/B 0.7 V
Rd - Video Pr/R 0.7 V
Ye -Video CVBS 1 V
Ge - Video Y/G 0.7 V
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
/ 75 ohm jq
PP
/ 75 ohm jq
PP
/ 75 ohm jq
PP
/ 75 ohm jq
PP
Bk - Sync H 0 - 5 V jq
Bk - Sync V 0 - 5 V jq
HDMI
19
18 2
1
(LCD SETS)
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MAINS
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Technical Specifications, Connections, and Chassis Overview
AV2 S-Video: Y/C - In
1-Ground Y Gnd H
2-Ground C Gnd H
3 - Video Y 1 V
4 - Video C 0.3 V
AV1 S-Video: Y/C - In
1 - Ground Y Gnd H
2 - Ground C Gnd H
3 - Video Y 1 V
4 - Video C 0.3 V
AV1 Cinch: Video CVBS/YPbPr - In, Audio - In
Wh - Audio L 0.5 V
Rd - Audio R 0.5 V
Bu -Video Pb 0.7 V
Rd - Video Pr 0.7 V
Ge - Video Y 0.7 V
Monitor out
Ye -Video CVBS 1 V
Wh - Audio L 0.5 V
Rd - Audio R 0.5 V
Cinch: Sub woofer - Out, Centre - In
Bu -Centre 0.5 V
Bk - Sub woofer 0.5 V
/ 75 ohm j
PP
/ 75 ohm j
PP
/ 75 ohm j
PP
/ 75 ohm j
PP
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
/ 75 ohm jq
PP
/ 75 ohm jq
PP
/ 75 ohm jq
PP
/ 75 ohm kq
PP
/ 10 kohm kq
RMS
/ 10 kohm kq
RMS
/ 10 kohm jq
RMS
/ 10 kohm kq
RMS
EN 3FTP2.4A AA1.
Cinch: Audio - Out
Rd - Audio - R 0.5 V
Wh - Audio - L 0.5 V
/ 10 kohm kq
RMS
/ 10 kohm kq
RMS
Cinch: HDMI Audio - In
Rd - Audio - R 0.5 V
Wh - Audio - L 0.5 V
Service connector (ComPair)
1 - SDA-S I
2 - SCL-S I
2
2
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
C Data (0 - 5 V) jk
C Clock (0 - 5 V) j
3 - Ground Gnd H
HDMI: Digital Video, Digital Audio - In
19
182
1
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Figure 1-3 HDMI (type A) connector
1 - D2+ Data channel j
2 - Shield Gnd H
3 - D2- Data channel j
4 - D1+ Data channel j
5 - Shield Gnd H
6 - D1- Data channel j
7 - D0+ Data channel j
8 - Shield Gnd H
9 - D0- Data channel j
10 - CLK+ Data channel j
11 - Shield Gnd H
12 - CLK- Data channel j
13 - n.c.
14 - n.c.
15 - DDC_SCL DDC clock j
16 - DDC_SDA DDC data jk
17 - Ground Gnd H
18 - +5V j
19 - HPD Hot Plug Detect j
20 - Ground Gnd H
EN 4FTP2.4A AA1.
1.3Chassis Overview
Technical Specifications, Connections, and Chassis Overview
PDP SUPPLY PANEL
A
(ONLY FOR FHP SETS)
AMBI LIGHT PANE
AL
TOP CONTROL PANEL
E
SMALL SIGNAL BOARD
B
PDP AUDIO PANEL
L
AMBI LIGHT PANEL
SCART 3 PANEL
SIDE I/O PANEL
LED PANEL
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C
AL
H
D
J
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Figure 1-4 PWB location (photo from 42” FHP model)
AMBI LIGHT PANEL
AL
CONTROL PANEL
E
SMALL SIGNAL BOARD
B
Figure 1-5 PWB locations (photo from SDI model)
AUDIO AMPL. PANEL
AMBI LIGHT PANEL
SIDE I/O PANEL
LED PANEL
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C
AL
D
J
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Safety Instructions, Warnings, and Notes
2.Safety Instructions, Warnings, and Notes
EN 5FTP2.4A AA2.
Index of this chapter:
2.1 Safety Instructions
2.2 Warnings
2.3 Notes
2.1Safety Instructions
Safety regulations require the following during a repair:
•Connect the TV to the Mains (AC Power) via an isolation
transformer (> 800 VA).
•Replace safety components, indicated by the symbol h,
only by components identical to the original ones. Any
other component substitution (other than original type) may
increase risk of fire or electrical shock hazard.
Safety regulations require that after a repair, the TV must be
returned in its original condition. Pay in particular attention to
the following points:
•Route the wire trees correctly and fix them with the
mounted cable clamps.
•Check the insulation of the Mains (AC Power) lead for
external damage.
•Check the strain relief of the Mains (AC Power) cord for
proper function.
•Check the electrical DC resistance between the Mains (AC
Power) plug and the secondary side (only for sets that have
a Mains (AC Power) isolated power supply):
1. Unplug the Mains (AC Power) cord and connect a wire
between the two pins of the Mains (AC Power) plug.
2. Set the Mains (AC Power) switch to the "on" position
(keep the Mains (AC Power) cord unplugged!).
3. Measure the resistance value between the pins of the
Mains (AC Power) plug and the metal shielding of the
tuner or the aerial connection on the TV. The reading
should be between 4.5 Mohm and 12 Mohm.
4. Switch "off" the TV, and remove the wire between the
two pins of the Mains (AC Power) plug.
•Check the cabinet for defects, to prevent touching of any
inner parts by the customer.
2.2Warnings
•All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD w). Careless handling
during repair can reduce life drastically. Make sure that,
during repair, you are connected with the same potential as
the mass of the TV by a wristband with resistance. Keep
components and tools also at this same potential. Available
ESD protection equipment:
– Complete kit ESD3 (small tablemat, wristband,
connection box, extension cable and earth cable) 4822
310 10671.
– Wristband tester 4822 344 13999.
•Be careful during measurements in the high voltage
section.
•Never replace modules or other components while the unit
is switched "on".
•When you align the TV, use plastic rather than metal tools.
This will prevent any short circuits and the danger of a
circuit becoming unstable.
2.3Notes
2.3.1General
•Measure the voltages and waveforms with regard to the
chassis (= tuner) ground (H), or hot ground (I), depending
on the tested area of circuitry. The voltages and waveforms
shown in the diagrams are indicative. Measure them in the
Service Default Mode (see chapter 5) with a colour bar
signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated
otherwise) and picture carrier at 475.25 MHz for PAL, or
61.25 MHz for NTSC (channel 3).
•Where necessary, measure the waveforms and voltages
with (D) and without (E) aerial signal. Measure the
voltages in the power supply section both in normal
operation (G) and in stand-by (F). These values are
indicated by means of the appropriate symbols.
•The semiconductors indicated in the circuit diagram and in
the parts lists, are interchangeable per position with the
semiconductors in the unit, irrespective of the type
indication on these semiconductors.
•Manufactured under license from Dolby Laboratories.
“Dolby”, “Pro Logic” and the “double-D symbol”, are
trademarks of Dolby Laboratories.
2.3.2Schematic Notes
•All resistor values are in ohms, and the value multiplier is
often used to indicate the decimal point location (e.g. 2K2
indicates 2.2 kohm).
•Resistor values with no multiplier may be indicated with
either an "E" or an "R" (e.g. 220E or 220R indicates 220
ohm).
•All capacitor values are given in micro-farads (µ= x10
nano-farads (n= x10
•Capacitor values may also use the value multiplier as the
decimal point indication (e.g. 2p2 indicates 2.2 pF).
•An "asterisk" (*) indicates component usage varies. Refer
to the diversity tables for the correct values.
•The correct component values are listed in the Spare Parts
List. Therefore, always check this list when there is any
doubt.
2.3.3Rework on BGA (Ball Grid Array) ICs
General
Although (LF)BGA assembly yields are very high, there may
still be a requirement for component rework. By rework, we
mean the process of removing the component from the PWB
and replacing it with a new component. If an (LF)BGA is
removed from a PWB, the solder balls of the component are
deformed drastically so the removed (LF)BGA has to be
discarded.
Device Removal
As is the case with any component that, is being removed, it is
essential when removing an (LF)BGA, that the board, tracks,
solder lands, or surrounding components are not damaged. To
remove an (LF)BGA, the board must be uniformly heated to a
temperature close to the reflow soldering temperature. A
uniform temperature reduces the risk of warping the PWB.
To do this, we recommend that the board is heated until it is
certain that all the joints are molten. Then carefully pull the
component off the board with a vacuum nozzle. For the
appropriate temperature profiles, see the IC data sheet.
Area Preparation
When the component has been removed, the vacant IC area
must be cleaned before replacing the (LF)BGA.
Removing an IC often leaves varying amounts of solder on the
mounting lands. This excessive solder can be removed with
either a solder sucker or solder wick. The remaining flux can be
removed with a brush and cleaning agent.
After the board is properly cleaned and inspected, apply flux on
the solder lands and on the connection balls of the (LF)BGA.
Note: Do not apply solder paste, as this has been shown to
result in problems during re-soldering.
-9
), or pico-farads (p= x10
-12
-6
),
).
EN 6FTP2.4A AA2.
Safety Instructions, Warnings, and Notes
Device Replacement
The last step in the repair process is to solder the new
component on the board. Ideally, the (LF)BGA should be
aligned under a microscope or magnifying glass. If this is not
possible, try to align the (LF)BGA with any board markers.
So as not to damage neighbouring components, it may be
necessary to reduce some temperatures and times.
More Information
For more information on how to handle BGA devices, visit this
URL: www.atyourservice.ce.philips.com (needs subscription,
not available for all regions). After login, select “Magazine”,
then go to “Workshop Information”. Here you will find
Information on how to deal with BGA-ICs.
2.3.4 Lead-free Solder
Philips CE is producing lead-free sets (PBF) from 1.1.2005
onwards.
Identification: The bottom line of a type plate gives a 14-digit
serial number. Digits 5 and 6 refer to the production year, digits
7 and 8 refer to production week (in example below it is 1991
week 18).
Figure 2-1 Serial number example
Regardless of the special lead-free logo (which is not always
indicated), one must treat all sets from this date onwards
according to the rules as described below.
P
b
Figure 2-2 Lead-free logo
Due to lead-free technology some rules have to be respected
by the workshop during a repair:
•Use only lead-free soldering tin Philips SAC305 with order
code 0622 149 00106. If lead-free solder paste is required,
please contact the manufacturer of your soldering
equipment. In general, use of solder paste within
workshops should be avoided because paste is not easy to
store and to handle.
•Use only adequate solder tools applicable for lead-free
soldering tin. The solder tool must be able:
– To reach a solder-tip temperature of at least 400°C.
– To stabilise the adjusted temperature at the solder-tip.
– To exchange solder-tips for different applications.
•Adjust your solder tool so that a temperature of around
360°C - 380°C is reached and stabilised at the solder joint.
Heating time of the solder-joint should not exceed ~ 4 sec.
Avoid temperatures above 400°C, otherwise wear-out of
tips will increase drastically and flux-fluid will be destroyed.
To avoid wear-out of tips, switch “off” unused equipment or
reduce heat.
•Mix of lead-free soldering tin/parts with leaded soldering
tin/parts is possible but PHILIPS recommends strongly to
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avoid mixed regimes. If this cannot be avoided, carefully
clear the solder-joint from old tin and re-solder with new tin.
•Use only original spare-parts listed in the Service-Manuals.
Not listed standard material (commodities) has to be
purchased at external companies.
•Special information for lead-free BGA ICs: these ICs will be
delivered in so-called "dry-packaging" to protect the IC
against moisture. This packaging may only be opened
shortly before it is used (soldered). Otherwise the body of
the IC gets "wet" inside and during the heating time the
structure of the IC will be destroyed due to high (steam-)
pressure inside the body. If the packaging was opened
before usage, the IC has to be heated up for some hours
(around 90°C) for drying (think of ESD-protection!).
Do not re-use BGAs at all!
•For sets produced before 1.1.2005, containing leaded
soldering tin and components, all needed spare parts will
be available till the end of the service period. For the repair
of such sets nothing changes.
In case of doubt whether the board is lead-free or not (or with
mixed technologies), you can use the following method:
•Always use the highest temperature to solder, when using
SAC305 (see also instructions below).
•De-solder thoroughly (clean solder joints to avoid the
mixing of two alloys).
Caution: For BGA-ICs, you must use the correct temperature
profile, which is coupled to the 12NC. For an overview of these
profiles, visit the website www.atyourservice.ce.philips.com
(needs subscription, but is not available for all regions).
You will find this and more technical information within the
"Magazine", chapter "Workshop information".
For additional questions please contact your local repair help
desk.
2.3.5Alternative BOM identification
In September 2003, Philips CE introduced a change in the way
the serial number (or production number, see Figure 2-1) is
composed. From this date on, the third digit in the serial
number (example: AG2B0335000001) indicates the number of
the alternative BOM (Bill of Materials used for producing the
specific model of TV set). It is possible that the same TV model
on the market is produced with e.g. two different types of
displays, coming from two different O.E.M.s.
By looking at the third digit of the serial number, the service
technician can see if there is more than one type of B.O.M.
used in the production of the TV set he is working with. He can
then consult the At Your Service Web site, where he can type
in the Commercial Type Version Number of the TV set (e.g.
28PW9515/12), after which a screen will appear that gives
information about the number of alternative B.O.M.s used.
If the third digit of the serial number contains the number 1
(example: AG1B033500001), then there is only one B.O.M.
version of the TV set on the market. If the third digit is a 2
(example: AG2B0335000001), then there are two different
B.O.M.s. Information about this is important for ordering
the correct spare parts!
For the third digit, the numbers 1...9 and the characters A...Z
can be used, so in total: 9 plus 26 = 35 different B.O.M.s can
be indicated by the third digit of the serial number.
2.3.6Practical Service Precautions
•It makes sense to avoid exposure to electrical shock.
While some sources are expected to have a possible
dangerous impact, others of quite high potential are of
limited current and are sometimes held in less regard.
•Always respect voltages. While some may not be
dangerous in themselves, they can cause unexpected
reactions that are best avoided. Before reaching into a
powered TV set, it is best to test the high voltage insulation.
It is easy to do, and is a good service precaution.
3.Directions for Use
You can download this information from the following websites:
http://www.philips.com/support
http://www.p4c.philips.com
Directions for Use
EN 7FTP2.4A AA3.
EN 8FTP2.4A AA4.
Mechanical Instructions
4.Mechanical Instructions
Index of this chapter:
4.1 Cable Dressing
4.2 Service Position
4.3 Assy/PWB Removal
4.4 Plasma Panel / Glass Plate (Dis)Assembly
4.5 Set Re-assembly
4.1Cable Dressing
4.1.1Chassis
Notes:
•Figures below can deviate slightly from the actual situation,
due to the different set executions.
•All photo’s are made of the SDI model, however the FHP
model will not deviate much from it.
•Be aware that the internal (gold coloured) frame is made of
conducting material. So, be cautious during electrical
measurements!
4.2Service Position
For easy servicing of this set, there are a few possibilities
created:
•The buffers from the packaging.
•Foam bars (created for Service).
•Aluminium service stands (created for Service).
Figure 4-1 Chassis cable dressing
4.2.1 Foam Bars
The foam bars (order code 3122 785 90580 for two pieces) can
be used for all types and sizes of Flat TVs. By laying the TV
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Figure 4-2 Foam bars
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170504
Mechanical Instructions
EN 9FTP2.4A AA4.
face down on the (ESD protective) foam bars, a stable situation
is created to perform measurements and alignments.
By placing a mirror under the TV, you can monitor the screen.
4.2.2Aluminium Stands
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Figure 4-3 Aluminium stands (MkI)
The new (MkII) aluminium stands (order code 3122 785 90690)
can also be used to do measurements, alignments, and
duration tests. The stands can be (dis)mounted quick and easy
by means of sliding them in/out the "mushrooms".
Important: For (older) FTV sets without these "mushrooms", it
is obligatory to use the provided screws, otherwise it is possible
to damage the monitor inside!.
4.3.2Rear Cover
2
2
1
2
2
Figure 4-5 Rear cover
1. Disconnect all connectors [1] at both Ambient Light
Inverters that go to the Ambient Lights in the rear cover.
2. Remove all T10 tapping screws [2] around the edges of the
rear cover.
3. Lift the rear cover from the TV.
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4.3Assy/PWB Removal
4.3.1 Metal Back Plate
Caution: Disconnect the mains power cord before you remove
the metal back plate.
1
3
1
1
2
Figure 4-4 Metal back plate
1
11
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1. Place the TV set upside down on a table top, using the
foam bars (see part "Foam Bars").
Caution: do not put pressure on the display, but let the
monitor lean on the speakers or the Front cover.
2. Remove all T10 parker screws [1] from the top, centre, and
left and right sides of the back plate.
3. Remove all T10 tapping screws [2] from the bottom of the
back plate.
4. Remove the four "mushrooms" [3] from the back plate.
5. Lift the back plate from the TV. Make sure that wires and
flat foils are not damaged during the back plate removal.
EN 10FTP2.4A AA4.
Mechanical Instructions
4.3.3Ambient Light Panel(s)
1
Figure 4-6 Ambient light inverter (left side)
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4.3.5 Audio Panel
1
Figure 4-8 Audio panel
1. Disconnect all cables from the Audio panel.
2. Remove all mounting screws [1] from the Audio panel.
3. Take out the Audio panel.
4.3.6Side I/O Panel
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Figure 4-7 Ambient light inverter (right side)
Later models are equipped with two Ambient Light Inverter
panels. For the earlier models with one panel, reference is
made to the FTP2.2x Service Manual for the correct
mechanical instructions.
1. Disconnect all cables from the Ambient Light Inverter
panel.
2. Remove all mounting screws [1] from the Ambient Light
Inverter panel.
3. Take out the Ambient Light Inverter panel.
4.3.4Power Supply Panel
1. Disconnect all cables from the Power Supply panel.
2. Remove all mounting screws from the Power Supply panel.
3. Take out the Power Supply panel.
1
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1. Disconnect the cable from the Side I/O panel.
2. Release the clamps and take out the Side I/O panel from
its bracket.
4.3.7 Control Panel
1. Remove the mounting screws from the Control panel
bracket.
2. Disconnect the cable.
3. Release the clamps and take out the Control panel.
4.3.8 LED Panel
1. Disconnect all cables from the LED panel.
2. Remove the mounting screws from the LED panel.
3. Take out the LED panel.
4.3.9Speakers
1. Remove all mounting screws.
2. After removing the cover plate (seven screws), you can
access the speakers.
3. Be sure that the foam that makes the unit airtight is not
damaged.
4.3.10 SSB
2b
2a
Figure 4-9 SSB top shielding
Mechanical Instructions
EN 11FTP2.4A AA4.
1
9
2
8
For
PDP
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Figure 4-10 SSB removal
1. Remove the LVDS locking bracket [1].
2. Remove all shielding fixing screws [2].
3. Disconnect the grounding wire from the mains filter [2a].
4. Slide, and lift the shielding at the top. The panel hinges at
the connector side. Caution: do not damage the EMC
shielding foam while you remove the shielding.
5. Remove the connector mounting screws [5].
6. Disconnect the LVDS cable, and all other cables.
7. Remove the mounting screw [8] from the SSB.
8. Bend the brackets [9] away (may require some force), lift
the SSB, and take it out.
4.3.11 Ambi Light Lamp Unit
2
55
Figure 4-11 Connector plate
Ambient lights are located in the rear cover of the TV.
1. Unplug the connectors.
2. Remove all mounting Ambient Light screws [1].
3. Move the Ambient light unit to the side [3] and take out the
unit.
3
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Figure 4-12 Ambient light (partly shown)
1
3
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EN 12FTP2.4A AA4.
Mechanical Instructions
4.4Plasma Panel / Glass Plate (Dis)Assembly
Important: Be sure to work in a dust free environment during
the following activities. In addition, the use of (fabric) hand
gloves is advised.
4.4.1Plasma Display Panel
4
4
4
4
4
4
4
4
Figure 4-13 Plasma panel removal
4
4
4
4
1
3
2
4
4
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4
4
4
4
4
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– SSB supply plugs on PSU.
– Side/Top Control plug on LED panel.
– Side I/O plug on LED panel.
– SSB grounding wire.
– Loosen all necessary cables from their clamps.
6. Lift the plastic frame together with all PWBs from the PDP
panel.
7. Now the PDP (incl. the PSU panel) can be removed. Lift the
panel at the two metal bars from the glass plate.
Assembly
In order to centre the (new) plasma panel correctly w.r.t. the
glass plate, do the following:
1. Place the (new) plasma panel face down on foam bars.
2. Also, place the front assy (front panel with glass plate) on
two other foam bars.
3. Mount the plastic frame on the plasma panel.
4. Lift this module (frame and PDP) and place it onto the front
assy.
5. Now follow the above described disassembly process in
reverse order.
4.4.2Glass Plate
1. Follow the above-described PDP disassembly instructions.
2. After removing the PDP, the glass plate is accessible.
4.5Set Re-assembly
5
4
2
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Figure 4-14 Hidden screw
Disassembly
1. Place the TV set face down on the foam bars. Place the
bars at the edges of the TV so they will support the front
frame, and not only the glass plate!
2. Remove the four T25 screws [1] that hold the plasma
panel.
Note: In some models, the upper left T25 screw is hidden
under the Ambient Light Inverter panel. Remove this panel
to get access to it.
3. Remove the fifth T25 screw that is located near the SSB.
Note: In some models, this fifth screw is hidden under the
SSB. To get access, you have to remove the four T10
screws [2] that mount the "SSB connector plate" to the
frame. Then, lift the complete SSB unit away, so you can
remove the hidden screw [4].
4. Remove all T10 tapping screws around the frame [4].
5. Next step is to unplug the following connectors (see also
Wiring Diagram in chapter 6):
– Mains plug on PSU.
– Audio panel supply plug on PSU.
– LVDS plug on SSB (first remove the fixation clamp).
– Ambilight supply plug on PSU.
To re-assemble the whole set, execute all processes in reverse
order.
Note: While re-assembling the TV, make sure that:
•All cables are placed and connected in their original
position (see figure “Cable dressing”).
•EMC Shielding foam is intact.
•LVDS connector (SSB) is secured with plastic clamp.
•All "grounding" wires are re-connected:
– Between metal speaker grid and frame (near the LED
panel).
– Between the Mains Filter and the SSB Top Shielding
(see figure SSB Top shielding item 2a).
– Between the SSB Top Shielding and the PSU (see
figure SSB Top shielding item 2b).
F_15460_065.eps
120405
Figure 4-15 Grounding wire of metal speaker grid
Service Modes, Error Codes, and Fault Finding
5.Service Modes, Error Codes, and Fault Finding
EN 13FTP2.4A AA5.
Index of this chapter:
5.1 Test Points
5.2 Service Modes
5.3 Problems And Solving Tips (Related To CSM)
5.4 Service Tools
5.5 Error Codes
5.6 The Blinking LED Procedure
5.7 Protections
5.8 Repair Tips
5.9 Software Downloading
5.1Test Points
The chassis is equipped with test points printed on the circuit
board assemblies.
Perform measurements under the following conditions:
•Service Default Mode.
•Video: colour bar signal.
•Audio: 3 kHz left, 1 kHz right.
5.2Service Modes
Service Default Mode (SDM) and Service Alignment Mode
(SAM) offer several features for the service technician, while
the Customer Service Mode (CSM) is used for communication
between a Philips Customer Care Centre (P3C) and a
customer.
There is also the option of using ComPair, a hardware interface
between a computer (see requirements below) and the TV
chassis. It offers the ability of structured troubleshooting, test
pattern generation, error code reading, software version readout, and software upgrading.
Minimum requirements: a Pentium processor, Windows 95/
98, and a CD-ROM drive (see also paragraph “ComPair”).
Remark: The silk screen printing is not correct for the SAM/
SDM indication. For the correct location of these pins, see
figure ”Service pads”.
5.2.1Service Default Mode (SDM)
Purpose
•To create a pre-defined setting, to get the same
measurement results as given in this manual.
•All picture settings at 50% (brightness, colour, contrast).
•All sound settings at 50%, except volume at 25%.
•All service-unfriendly modes (if present) are disabled, like:
– (Sleep) timer.
– Child/parental lock.
– Blue mute.
– Automatic volume limiter (AVL).
– Auto switch-off (when no video signal was received for
10 minutes).
– Skip/blank of non-favourite pre-sets.
Default
system
– Smart modes.
– Auto store of personal presets.
– Auto user menu time-out.
How To Activate SDM
Use one of the following methods:
•Use the standard RC-transmitter and key in the code
“062596”, directly followed by the “MENU” button.
Note: It is possible that, together with the SDM, the main
menu will appear. To switch it off, push the “MENU” button
again.
SDM
SAM
SW UPGRADE
MODE
NORMAL
TV MODE
E_14620_151.eps
Figure 5-1 Service pads
•Short for a moment the two solder pads on the SSB, with
the indication “SDM” (see figure ”Service pads”). Activation
can be performed in all modes, except when the TV has a
problem with the main microprocessor.
Caution: If the SDM is activated via the pins, all the
software-controlled protections are de-activated.
•Use the DST-emulation feature of ComPair.
•Use the “DEFAULT” button on the Dealer Service Tool
(RC7150).
How To Navigate
When you press the “MENU” button on the RC transmitter, the
TV will toggle between the SDM and the normal user menu
(with the SDM mode still active in the background).
How To Exit SDM
Use one of the following methods:
•Switch the TV to STANDBY via the RC-transmitter.
•Press the “EXIT” button on the DST.
•Via a standard customer RC-transmitter: key in “00”sequence.
5.2.2Service Alignment Mode (SAM)
Purpose
•To perform (software) alignments.
•To change option settings.
•To easily identify the used software version.
•To view operation hours.
•To display (or clear) the error code buffer.
Specifications
•Operation hours counter.
•Software version.
•Option settings.
•Error buffer reading and erasing.
•Software alignments.
290704
EN 14FTP2.4A AA5.
Service Modes, Error Codes, and Fault Finding
How To Activate SAM
Use one of the following methods:
•Via a standard RC transmitter: key in the code “062596”
directly followed by the “OSD [i+]” button. After activating
SAM with this method a service warning will appear on the
screen, you can continue by pressing any digit key on the
RC.
•Short for a moment the two solder pads on the SSB with
the indication "SAM" (see figure ”Service pads”).
Depending on the software version, it is possible that a
service warning will appear. You can continue by pressing
any digit key on the RC.
•Use the DST-emulation feature of ComPair.
•Press the ALIGN button on the DST while the TV is in the
normal operation
After activating this mode, “SAM” will appear in the upper right
corner of the screen.
Contents Of SAM:
•Operation Hours. Displays the accumulated total of
operation hours (not the stand-by hours).
•Hardware Info.
– ROM Version. Displays the date of the software and
the software version of the ROM
Ex.: TX24EU_1.0_01234 = AAAABB_X.Y_NNNNN.
•AAAA= the chassis name.
•BB= the region: EU= Europe, AP= Asia Pacific
PAL/Multi, AN= Asia Pacific NTSC, US= USA, LT=
LATAM.
•X.Y= the software version, where X is the main
version number (different numbers are not
compatible with one another) and Y is the sub
version number (a higher number is always
compatible with a lower number).
•NNNNN= last five digits of 12nc code software.
– FBX Version. Displays the software version of the
FBX
– SW VERSION EPLD. Displays the software version of
the EPLD.
•Errors. (followed by maximal 10 errors). The most recent
error is displayed at the upper left (for an error explanation
see paragraph “Error Codes”).
•Defective Module. Here the module that generates the
error is displayed. If there are multiple errors in the buffer,
which are not all generated by a single module, there is
probably another defect. It will then display the message
“UNKNOWN” here.
•Reset Error Buffer. When you press the “OK” button, the
error buffer is reset.
•Alignments. This will activate the “ALIGNMENTS” submenu.
•Dealer Options. Extra features for the dealers.
•Service Options. Extra features for Service.
•Initialise NVM. When an NVM was corrupted (or replaced)
in the former EM3 chassis, the microprocessor replaces
the content with default data (to assure that the TV can
operate). However, all pre-sets and alignment values are
gone now, and option numbers are not correct. Therefore,
this was a very drastic way. In this chassis, the procedure
is implemented in another way: The moment the processor
recognises a corrupted NVM, the “initialise NVM” line will
be highlighted. Now, you can do two things (dependent of
the service instructions at that moment):
– Save the content of the NVM via ComPair for
development analysis, before initialising. This will give
the Philips Service department an extra possibility for
diagnosis (e.g. when Development asks for this).
– Initialise the NVM (same as in the past, however now it
happens conscious).
•Store. All options and alignments are stored when
pressing the “OK”-button
•Functional Test. All devices are tested via the “OK”
button. Eventual errors are displayed in the error buffer.
The error buffer is not erased, the content returns when this
test is terminated.
•Daily Menus. With the “OK” button, you can go to the
normal user menu. SAM is still active in the background.
With the “MENU” button, you return from the user menu to
SAM menu. This feature can be helpful to quickly change
some settings in the user menu.
•SW Maintenance.
•Upgrade. More info see paragraph Software
downloading.
•Events. Not useful for service purposes. In case of
specific software problems, the development
department can ask for this info.
•BDM Info. Broadcast Debug Menu info. The purpose
of this menu is to debug the broadcast, not the TV. The
menu gives an overview of what is received on the
current preset.
Following items are displayed:
P r e s e t n r : -- UTC: - - : - - : --
P r e s e t n a m e : ----- LTO: - - : - - : --
Time: - - : - - : --
C N I N V M : ---- Date: - - / - - / ----
C N I F 1 : ----
C N I F 2 : ---- Time TXT: - - : - - : --
C N I V P S : ---- Time 8/30 F1: - - : - - : --
M o r n i n g P r o g : --- Date 8/30 F1: - - / - - / ----
N a m e 8 / 3 0 F 1 : ----- LTO 8/30 F1: - - : - - : --
N a m e 8 / 3 0 F 2 : -----
N a m e T X T : ----- WSS G1: - - - -
S i g n a l S t r e n g t h :--- WSS G2: - - - -
WSS G3: - - -
E P G S e r v i c e : --- WSS G4: - - -
E_14620_050.eps
170504
Figure 5-2 Broadcast debug menu overview
Table 5-2 Broadcast debug menu explanation
ItemSourceDescription
PresetnrSetPreset number of the current selected preset.
PresetnameSetPreset name of the current selected preset.
CNI NVMBroadcaster CNI number stored in NVM for the current preset.
CNI F1Broadcaster CNI number from transmitted Packet 8/30 Format
CNI F2Broadcaster CNI number from transmitted Packet 8/30 Format
CNI VPSBroadcaster CNI number from transmitted VPS line.
Morning Prog Broadcaster "ARD" or "ZDF" according to dedicated bit in 8/30
Name 8/30 F1 Broadcaster Name extracted from status message of 8/30
Name 8/30 F2 Broadcaster Name extracted from status message of 8/30
Name TXTBroadcaster Name extracted from TXT header.
Signal Strength FBXNoise figure measured for selected preset.
EPG ServiceSetEPG Service stored in NVM for current preset
UTCSetUTC (Universal Time Code formerly known as
LTOSetLTO (Local Time Offset) used in the TV. Used by
TimeSetCurrent time running in the TV. Was extracted at
DateSetCurrent date running in the TV. Was extracted at
Time TXTBroadcaster TXT header time from the selected preset.
Time 8/30 F1 Broadcaster UTC time from 8/30 Format 1.
Date 8/30 F1 Broadcaster Date from 8/30 Format 1.
LTO 8/30 F1Broadcaster LTO from 8/30 Format 1.
WSS G1Broadcaster WSS Group 1 (Aspect Ratio) bits 0 1 2 3
WSS G2Broadcaster WSS Group 2 (Enhanced Services) bits 4 5 6 7
WSS G3Broadcaster WSS Group 3 (Subtitles) bits 8 9 10
WSS G4Broadcaster WSS Group 4 (Reserved) bits 11 12 13
1.
2.
Format 1.
Format 1.
Format 2.
displayed as "TXT", "MCP", "SCP", "OCP".
Greenwich Mean Time) used in the TV.
EPG for all NextView displays. (= Time TXT
header - Time 8/30 F1)
start-up, then maintained by software.
start-up, then maintained by software.
Service Modes, Error Codes, and Fault Finding
EN 15FTP2.4A AA5.
How To Navigate
•In SAM, you can select the menu items with the “CURSOR
UP/DOWN” key on the RC-transmitter. The selected item
will be highlighted. When not all menu items fit on the
screen, move the “CURSOR UP/DOWN” key to display the
next/previous menu items.
•With the “CURSOR LEFT/RIGHT” keys, it is possible to:
– (De) activate the selected menu item.
– Change the value of the selected menu item.
– Activate the selected sub-menu.
How To Exit SAM
Use one of the following methods:
•Press the “MENU” button on the RC-transmitter, or
•Switch the TV to STANDBY via the RC-transmitter, or
•Press the “EXIT” button on the DST.
5.2.3 Customer Service Mode (CSM)
Purpose
When a customer is having problems with his TV-set, he can
call his dealer. The service technician can than ask the
customer to activate the CSM, in order to identify the status of
the TV. Now, the service technician can judge the severity of
the complaint. In many cases, he can advise the customer how
to solve the problem, or he can decide if it is necessary to visit
the customer.
The CSM is a read only mode; therefore, modifications in this
mode are not possible.
How To Activate CSM
Use the following method:
Key in the code “123654” via the standard RC transmitter.
Note: Activation of the CSM is only possible if there is no (user)
menu on the screen!
How To Navigate
By means of the “CURSOR-DOWN/UP” knob on the RCtransmitter, you can navigate through the menus.
Contents Of CSM
CUSTOMER SERVICE MENU 1
•Software Version (example: TX24EU_1.0_01234).
Displays the built-in software version. In case of field
problems related to software, software can be upgraded
(for more details, see paragraph Software downloading).
You will find details of the software versions in the chapter
“Software Survey” of the “Product Survey - Colour
Television” publication. This publication is generated four
times a year.
•Feature Box. The 12NC-number of the built-in Feature
Box software.
•Set Type. This information is very helpful for a help desk/
workshop as reference for further diagnosis. In this way, it
is not necessary for the customer to look at the rear of the
TV-set.
•Code 1. Gives the latest five errors of the error buffer. As
soon as the built-in diagnose software has detected an
error the buffer is adapted. The last occurred error is
displayed on the left most position. Each error code is
displayed as a 3-digit number. When less than 10 errors
occur, the rest of the buffer is empty (000). See also
paragraph Error Codes for a description.
•Code 2. Gives the first five errors of the error buffer. See
also paragraph Error Codes for a description.
•Volume. Gives the last status of the volume as set by the
customer. The value can vary from 0 (volume is minimum)
to 100 (volume is maximum). Volume values can be
changed via the volume key on the RC-transmitter.
•Brightness. Gives the last status of the brightness as set
by the customer. The value can vary from 0 (brightness is
minimum) to 100 (brightness is maximum). Brightness
values can be changed via the “CURSOR LEFT” and
“CURSOR RIGHT” keys on the RC-transmitter after
pressing the “MENU” button and selecting “PICTURE” and
“BRIGHTNESS”.
•Contrast. Gives the last status of the contrast as set by the
customer. The value can vary from 0 (contrast is minimum)
to 100 (contrast is maximum). Contrast values can be
changed via “CURSOR LEFT” and “CURSOR RIGHT”
keys on the RC-transmitter after pressing the “MENU”
button and selecting “PICTURE” and “CONTRAST”.
•Colour. Gives the last status of the colour saturation, as
set by the customer. The value can vary from 0 (colour is
minimum) to 100 (colour is maximum). Colour values can
be changed via “CURSOR LEFT” and “CURSOR RIGHT”
keys on the RC-transmitter after pressing the “MENU”
button and selecting “PICTURE” and “COLOUR”.
•Hue. Only relevant for NTSC-signals (e.g. some NTSCDVD-discs).
CUSTOMER SERVICE MENU 2
•Sharpness. Gives the sharpness value. The value can
vary from 0 (sharpness is minimum) to 7 (sharpness is
maximum). In case of bad antenna signals, a too high
value of the sharpness can result in a noisy picture.
Sharpness values can be changed via the “CURSOR
LEFT” and “CURSOR RIGHT” keys on the RC-transmitter
after pressing the “MENU” button and selecting “PICTURE”
and “SHARPNESS”.
•Headphone Volume. Gives the last status of the head
phone volume, as set by the customer. The value can vary
from 0 (volume is minimum) to 100 (volume is maximum).
Head phone volume values can be changed via the
“CURSOR LEFT” and “CURSOR RIGHT” keys on the RCtransmitter after pressing the “MENU” button and selecting
“SOUND” and “HEADPHONE VOLUME”.
•Dolby. Indicates whether the received transmitter
transmits Dolby sound (“ON”) or not (“OFF”). Attention: The
presence of Dolby can only be tested by the software on
the Dolby Signalling bit. If a Dolby transmission is received
without a Dolby Signalling bit, this indicator will show “OFF”
even though a Dolby transmission is received.
•Surround Mode. Indicates the by the customer selected
surround mode (or automatically chosen mode). Possible
values are “OFF”, “INCREDIBLE SURROUND” OR
“DOLBY VIRTUAL”. These settings can be influenced after
pressing the “MENU” button and selecting “SOUND” and
SURROUND MODE”. It can also have been selected
automatically by signalling bits (internal software).
•Tuner Frequency. Indicates the frequency the selected
transmitter is tuned to. The tuner frequency can be
changed via the “CURSOR LEFT” and “CURSOR RIGHT”
keys for fine tune after opening the installation menu and
selecting “INSTALL” and “MANUAL INSTALL”.
•Digital Option. Gives the selected digital mode,
“PROGRESSIVE SCAN”, “MOVIE PLUS” or “PIXEL
PLUS”. Change via “MENU”, “PICTURE”, “DIGITAL
OPTIONS”.
•Centre Trim. Not applicable for this set.
•TV System. Gives information about the video system of
the selected transmitter.
– BG: PAL BG signal received.
– DK: PAL DK signal received.
– I: PAL I signal received.
– L/La: SECAM L/La signals received.
– M: NTSC M signal received with video carrier on 38.9
MHz.
CUSTOMER SERVICE MENU 3
•Balance. Indicates the balance settings, between “-50”
and “+50”. Change via “MENU”, “SOUND”, and
“BALANCE”. Not applicable for Dolby Pro Logic sets.
•Centre Mode. Not applicable for this TV.
EN 16FTP2.4A AA5.
Service Modes, Error Codes, and Fault Finding
•DNR. Gives the selected DNR setting (Dynamic Noise
Reduction), “OFF”, “MINIMUM”, “MEDIUM”, or
“MAXIMUM”. Change via “MENU”, “PICTURE”, “DNR”
•Noise Figure. Gives the noise ratio for the selected
transmitter. This value can vary from 0 (good signal) to 127
(average signal) and to 255 (bad signal). For some
software versions, the noise figure will only be valid when
“Active Control” is set to “medium” or “maximum”.
•Source. Indicates which source is used and the video/
audio signal quality of the selected source.
Example: Tuner, Video/NICAM) Source: “TUNER”,
“EXT1”, “EXT2”, “EXT3”, “EXT4”, “SIDE”, “AV1”, “AV2”,
“AV3” or “AV4”. Video signal quality: “VIDEO”, “S-VIDEO”,
“RGB 1FH”, “YPBPR 1FH 480P”, “YPBPR 1FH 576P”,
“YPBPR 1FH 1080I”, “YPBPR 2FH 480P”, “YPBPR 2FH
576P”, “YPBPR 2FH 1080I”, “RGB 2FH 480P”, “RGB 2FH
576P” or “RGB 2FH 1080I”. Audio signal quality:
“STEREO”, “SPDIF 1”, “SPDIF 2”, or “SPDIF”.
•Audio System. Gives information about the audio system
of the selected transmitter: “ANALOGUE MONO”,
“ANALOGUE STEREO”, “PCM 2/0”, “DD 1/0”, “DD 2/0
LtRt”, “DD 2/0 L0R0”, “DD 2/1”, “DD 2/2”, “DD 3/0”, “DD 3/
1”, “DD 3/2”, “DD 1+1”, “MPEG 1/0”, “MPEG 2/0”, “MPEG
2/0 LtRt”, “MPEG 2/1”, “MPEG 2/2”, “MPEG 3/0”, “MPEG
3/1”, “MPEG 3/2”, “MPEG 1+1” or “MPEG 2+2”.
•Tuned Bit. Gives information about the tuning method of
the stored pre-set. If a channel is found via “automatic
installation”, you will see the value “YES”. When you
change this (automatically found) frequency via “fine tune”
adjustment (installation menu - manual installation), the
displayed value will change to “NO”. Therefore, when you
see the value “NO” in this line, it is an indication that the
received channel is a non-standard signal (e.g. of a VCR).
•Surround Speakers. Not applicable in this set.
•On Timer. Indicates if the “On Timer” is set “ON” or “OFF”
and if the timer is “ON” also displays start time, start day
and program number. Change via “MENU”, “TV”,
“FEATURES”, and “ON TIMER”.
•Preset Lock. Indicates if the selected preset has a child
lock: “LOCKED” or “UNLOCKED”. Change via “MENU”,
“TV”, “FEATURES”, “CHILD LOCK”, and “CUSTOM
LOCK”.
CUSTOMER SERVICE MENU 4
•Child Lock. Indicates the last status of the general child
lock: “UNLOCK”, “LOCK”, or “CUSTOM LOCK”. Change
via “MENU”, “TV”, “FEATURES”, “CHILD LOCK”, and
“LOCK”.
•Age Lock. Indicates the last status of the EPG rating for
child lock: “OFF”, “4 YEARS”, “6 YEARS”, “8 YEARS”, “10
YEARS”, “12 YEARS”, “14 YEARS” or “16 YEARS”. This is
only displayed if child lock is set to “CUSTOM LOCK”
•Lock After. Indicates at what time the child lock is set:
“OFF” or e.g. “18:45” (lock time). This is only displayed if
child lock is set to “CUSTOM LOCK”
•Category Lock. Indicates the last status of the EPG theme
child lock: “MOVIES”, “NEWS”, “SHOWS”, “SPORTS”,
“CHILDREN”, “MUSIC”, “CULTURE”, or “SERIES”. This is
only displayed if child lock is set to “CUSTOM LOCK”. It is
possible that more than one value is shown.
•Program Category. Indicates the theme of the selected
transmitter: “MOVIES”, “NEWS”, “SHOWS”, “SPORTS”,
“CHILDREN”, “MUSIC”, “CULTURE”, or “SERIES”.
•TV Ratings Lock. Only applicable for US.
•Movie Ratings Lock. Only applicable for US.
•V-Chip TV Status. Only applicable for US.
CUSTOMER SERVICE MENU 5
•V-Chip Movie Status. Only applicable for US.
•Options 1. Gives the option codes of option group 1 as set
in SAM (Service Alignment Mode).
•Options 2. Gives the option codes of option group 2 as set
in SAM (Service Alignment Mode).
•AVL. Indicates the last status of AVL (Automatic Volume
Level): “ON” or “OFF”. Change via “MENU”, “TV”,
“SOUND”, “AVL”
•Delta Volume. Indicates the last status of the delta volume
for the selected preset as set by the customer: from “-12”
to “+12”. Change via “MENU”, “TV”, “SOUND”, “DELTA
VOLUME”.
•Front Spkr Dist. Not applicable for this TV.
•Front Spkr Dist. Not applicable for this TV.
How To Exit CSM
Use one of the following methods:
•After you press a key on the RC-transmitter (with exception
of the “CHANNEL”, “VOLUME” and digit (0-9) keys), or
•After you switch the TV-set “OFF” with the mains switch.
Note: When you de-activate CSM, it is possible (depending on
the software version) that the size of the picture changes. This
can be solved by pushing “P+” and then “P-”.
5.3Problems And Solving Tips (Related To CSM)
Note: Below described problems are all related to the TV
settings (visible in the CSM menu). The procedures to change
the value (or status) of the different settings are described
above. New value(s) are automatically stored.
5.3.1Picture Problems
Snowy/Noisy Picture
1. Check in CSM line NOISE FIGURE. In case the value is
"127" or higher, and the value is also high on other
programs, check the aerial cable/aerial system. For some
software versions, the noise figure will only be valid when
“Active Control” is set to “medium” or “maximum”.
2. Check in CSM lines SHARPNESS and NOISE FIGURE. In
case the value of line SHARPNESS is "3" or "4" and the
value of line NOISE FIGURE is high ("127" or higher),
decrease the "Sharpness” value.
Picture Too Dark
1. Press “Menu”, “TV”, “Picture”, “Smart Picture”. In case the
picture improves, increase the “Brightness” or the
“Contrast” value. The new value(s) are automatically
stored (in “personal” pre-set) for all TV channels.
2. Check in CSM line BRIGHTNESS and CONTRAST. If the
value of these lines is low (< "10"), increase the
“Brightness” or the “Contrast” value via the user menu.
Picture Too Bright
1. Press “Menu”, “TV”, “Picture”, “Smart Picture”. In case the
picture improves, decrease the “Brightness” or the
“Contrast” value. The new value(s) are automatically
stored (in “personal” pre-set) for all TV channels.
2. Check in CSM lines BRIGHTNESS and CONTRAST. If the
value of these line is high (> 50), decrease the “Brightness”
value or increase the “Contrast” value via the user menu.
White Line Around Picture Elements And Text
1. Press “Menu”, “TV”, “Picture”, “Smart Picture”. In case the
picture improves, decrease the “Sharpness” value. The
new value is automatically stored (in “personal” pre-set) for
all TV channels.
2. Check in CSM line “Sharpness”. If the value is high,
decrease it. The new value is automatically stored for all
TV channels.
No Picture
Check in CSM line TUNED BIT. In case the value is “No”, install
the required program again. Open the installation menu and
perform manual installation.
Service Modes, Error Codes, and Fault Finding
EN 17FTP2.4A AA5.
No Picture Or Unstable Picture
A scrambled or decoded signal is received.
Black And White Picture
Check in CSM line COLOUR. In case the value is low (< "10"),
increase the “Colour” value via the user menu. The new value
is automatically stored for all TV channels.
No Colours/colour Lines Around Picture Elements Or
Colours Not Correct Or Unstable Picture
1. Check in CSM line TV SYSTEM. If a “strange” system pops
up, something has gone wrong during installation. Reinstall the channel.
2. If in CSM line TV SYSTEM is “L”, then the installed system
for this pre-set is “France” (SECAM standard). if the
country requires a PAL standard, “West Europe” is
required. Install the required program again: open the
installation menu and perform manual installation. Select
system “West Europe”.
Menu Text Not Sharp Enough
1. Press “MENU”, “TV”, “PICTURE”, “SMART PICTURE”. In
case picture improves, decrease the contrast value. The
new value(s) are automatically stored for all TV channels.
2. Check line “Contrast”. If the value is high, decrease the
contrast value.
5.3.2Sound Problems
No Sound From Left And Right Speaker
Check line 6 “Volume”. The value is low. Increase the value of
“Volume”. The new value(s) are automatically stored (in
“personal” pre-set) for all TV channels.
5.4Service Tools
5.4.1ComPair
Introduction
ComPair (Computer Aided Repair) is a service tool for Philips
Consumer Electronics products. ComPair is a further
development on the European DST (service remote control),
which allows faster and more accurate diagnostics. ComPair
has three big advantages:
1. ComPair helps you to quickly get an understanding on how
to repair the chassis in a short time by guiding you
systematically through the repair procedures.
2. ComPair allows very detailed diagnostics (on I
is therefore capable of accurately indicating problem areas.
You do not have to know anything about I
yourself because ComPair takes care of this.
3. ComPair speeds up the repair time since it can
automatically communicate with the chassis (when the
microprocessor is working) and all repair information is
directly available. When ComPair is installed together with
the Force/SearchMan electronic manual of the defective
chassis, schematics and PWBs are only a mouse click
away.
Specifications
ComPair consists of a Windows based fault finding program
and an interface box between PC and the (defective) product.
The ComPair interface box is connected to the PC via a serial
(or RS-232) cable.
For this chassis, the ComPair interface box and the TV
communicate via a bi-directional service cable via the service
connector(s).
The ComPair fault finding program is able to determine the
problem of the defective television. ComPair can gather
diagnostic information in two ways:
•Automatically (by communicating with the television):
ComPair can automatically read out the contents of the
entire error buffer. Diagnosis is done on I
ComPair can access the I
ComPair can send and receive I
the microcontroller of the television. In this way, it is
possible for ComPair to communicate (read and write) to
devices on the I
2
C/UART buses of the TV-set.
•Manually (by asking questions to you): Automatic
diagnosis is only possible if the microcontroller of the
television is working correctly and only to a certain extent.
When this is not the case, ComPair will guide you through
the fault finding tree by asking you questions (e.g. Does the
screen give a picture? Click on the correct answer: YES /
NO) and showing you examples (e.g. Measure test-point I7
and click on the correct oscillogram you see on the
oscilloscope). You can answer by clicking on a link (e.g.
text or a waveform picture) that will bring you to the next
step in the fault finding process.
By a combination of automatic diagnostics and an interactive
question / answer procedure, ComPair will enable you to find
most problems in a fast and effective way.
2
C/UART bus of the television.
2
C/UART commands to
2
C level) and
2
C commands
2
C/UART level.
Stepwise Start-up
Under normal circumstances, a fault in the power supply, or an
error during start-up, will switch the television to protection
mode. ComPair can take over the initialisation of the television.
In this way, it is possible to distinguish which part of the startup routine (hence which circuitry) is causing the problem.
Take notice that the transition between two steps can take
some time, so give the TV some time to reach a stable state.
During the transition time, the LED can blink strangely.
Stepwise Start-up Explanation
This is realised via ComPair and is very helpful when a
protection is activated (see also chapter “Protections”). The
following diagram shows the start-up procedure of the TV.
EN 18FTP2.4A AA5.
Every step of the stepwise start-up (also called trapped startup) in the diagram corresponds with the number of times the
LED blinks.
Service Modes, Error Codes, and Fault Finding
Initialize PDP (SDI v4)
START
Start time extraction
Start P50 recording
Start EPG loading
Standby bit = OFF
Ambient light ON
Trapped Startup 1
Trapped Startup 2
Mains cord IN
Stand by
Put Standby line LOW
CPU GO becomes HIGH
Set STBYEN,VCCON,PFCON= 1
Only FHP (opt 27)
Keep sound amplifiers muted
with sound enable = HIGH
+5V and +8V is switched ON
+8V and +5V get their nominal
level, detected by the OTC
Activate protection algorithms for +8V and
+5V and I²C (start I²C protection the
moment the component is initialised).
Read rest of NVM
information
Initialize HIP: IF, source selection, 2fh input, video processing
Switch ON the sync output: set_syncout_tristate= OFF
•When the TV is in stepwise mode and, due to stepping-up,
a protection is activated, the TV will really go into protection
(blinking LED). The TV will not leave the stepwise mode
however. If state X is the state where the TV went to
protection, stepwise start-up will return to state X-1. At
state (X-1) diagnostic measurements can be performed.
Service Modes, Error Codes, and Fault Finding
EN 19FTP2.4A AA5.
Also, in the short time the TV is in state X but not yet in
protection, you can also do some measurements.
•Stepwise start-up can NOT be used for Samsung displays
(SDI). The TV will not react in a proper way, due to other
timing specifications.
How to Connect
This is described in the chassis fault finding database in
ComPair.
Note: If you encounter any problems, contact your local
support desk.
5.4.2LVDS Tool
Introduction
This service tool (also called “ComPair Assistant 1“) may help
you to identify, in case the TV does not show any picture,
whether the Small Signal Board (SSB) or the display of a Flat
TV is defective.
Furthermore it is possible to program EPLDs with this tool (Byte
blaster). Read the user manual for an explanation of this
feature.
Since 2004, the LVDS output connectors in our Flat TV models
are standardised (with some exceptions). With the two
delivered LVDS interface cables (31p and 20p) you can cover
most chassis (in special cases, an extra cable will be offered).
When operating, the tool will show a small (scaled) picture on
a VGA monitor. Due to a limited memory capacity, it is not
possible to increase the size when processing high-resolution
LVDS signals (> 1280x960). Below this resolution, or when a
DVI monitor is used, the displayed picture will be full size.
TO
I2C SERVICE
CONNECTOR
180804
Generally this tool is intended to determine if the SSB is
working or not. Thus to determine if LVDS, RGB, and sync
signals are okay.
How to Connect
Connections are explained in the user manual, which is packed
with the tool.
Note: To use the LVDS tool, you must have ComPair release
2004-1 (or later) on your PC (engine version >= 2.2.05).
For every TV type number and screen size, one must choose
the proper settings via ComPair. The ComPair file will be
updated regularly with new introduced chassis information.
How to Order
•LVDS tool (incl. two LVDS cables: 31p and 20p):
3122 785 90671.
The error code buffer contains all detected errors since the last
time the buffer was erased. The buffer is written from left to
right, new errors are logged at the left side, and all other errors
shift one position to the right.
When an error has occurred, the error is added to the list of
errors, provided the list is not full or the error is a protection
error.
When an error occurs and the error buffer is full, then the new
error is not added, and the error buffer stays intact (history is
maintained), except when the error is a protection error.
To prevent that an occasional error stays in the list forever, the
error is removed from the list after 50+ operation hours.
When multiple errors occur (errors occurred within a short time
span), there is a high probability that there is some relation
between them.
5.5.2How To Read The Error Buffer
Use one of the following methods:
•On screen via the SAM (only if you have a picture).
Examples:
– 0 0 0 0 0: No errors detected
– 6 0 0 0 0: Error code 6 is the last and only detected
error
– 9 6 0 0 0: Error code 6 was first detected and error code
9 is the last detected error
•Via the blinking LED procedure (when you have no
picture). See next paragraph.
•Via ComPair.
5.5.3How To Clear The Error Buffer
Use one of the following methods:
•By activation of the “RESET ERROR BUFFER” command
in the SAM menu.
EN 20FTP2.4A AA5.
Service Modes, Error Codes, and Fault Finding
•With a normal RC, key in sequence “MUTE” followed by
“062599” and “OK”.
•When you transmit the commands “DIAGNOSE” - “99” “OK” with ComPair (or with a DST).
•If the content of the error buffer has not changed for 50+
hours, it resets automatically.
5.5.4Error Codes
In case of non-intermittent faults, clear the error buffer before
you begin the repair. This to ensure that old error codes are no
longer present. Before clearing the buffer, write down the
content, as this history can give you significant information.
C bus blockedSpontaneous blinking error 6-Slow I2C Blocked8TDA932xHIP High-end Input Processor7323Chroma IF IOB2
13UV1318/...Tuner protection1T01TunerB13a
14MSPxxxxITT sound processor7A02Audio moduleB6a
2
18Fast I
C bus blockedSpontaneous blinking error 18-Fast I2C Blocked21M62320I/O Expander7P56Video Dual ScreenB15b
23UV1318/...PIP Tuner protection1T02Video Dual ScreenB13b
24SAB9081PIP Muppet7PA6Video Dual ScreenB15c
25Z86130PIP V-chip (only for USA)7P51Video Dual ScreenB15b
26SAA4998FEM (Falconic with Embedded Memory)7760+3V (FBX) SupplyB3b
27T6TX5Eagle 1C7720+3V (FBX) SupplyB3c
32M29W400xxFlash Ram (EPG)7012EPG MemoryB5a
34TDA9320Second HIP7P09Video Dual ScreenB15a
35T6TU5Columbus7752Video ControlB3d
55DC/DC converterOne of the voltages is not ok + protection error-MSB76Audio supplyAudio supply protection--118AD9883AAD converter7L01HDB19a
119Sil9993HDMI receiver7I18Video ControlB14f
121EPLDEPLD error7V01Video controlB19d
Note: If error 3 or error 55 appears, sometimes error 16 is also logged. Error 16 is a non existing error.
If possible, check the entire contents of the error buffer. In
some situations, an error code is only the result of another error
code and not the actual cause (e.g., a fault in the protection
detection circuitry can also lead to a protection).
There are various errors:
2
•I
C device errors.
2
•I
C bus errors.
•Protection errors.
•Errors not related to an I
2
C device, but of importance:
– FEM (Falconic with Embedded Memory) (Error 26):
at start-up, after initialisation of the PICNIC, the
presence of the FEM can be checked.
– Eagle (Error 27): at start-up, after initialisation of the
PICNIC, the presence of the Eagle can be checked.
Note:
•Error codes 1, 6, or 18 are protection codes and in this
case, supplies of some circuits will be switched “off”. Also,
in protection, the LED will blink the number of times
equivalent to the most recent error code.
5.6The Blinking LED Procedure
5.6.1Introduction
Via this procedure, you can make the contents of the error
buffer visible via the front LED. This is especially useful for fault
finding, when there is no picture.
When the SDM is activated, the front LED will show (blink) the
contents of the error-buffer. Error-codes > 10 are shown as
follows:
– A long blink of 750 ms (which is an indication of the decimal
digit),
– A pause of 1.5 s,
– “n” short blinks (where “n” = 1 - 9),
– When all the error-codes are displayed, the sequence
finishes with a LED blink of 3 s,
– The sequence starts again.
Note: For error codes >100, the first two digits (hundred-andten) are considered as one digit (one long blink)
Example: Error 12 9 6 121 0.
After activation of the SDM, the front LED will show:
– 1 long blink of 750 ms (which is an indication of the decimal
digit) followed by a pause of 1.5 s,
– 2 short blinks followed by a pause of 3 s,
– 9 short blinks followed by a pause of 3 s,
– 6 short blinks followed by a pause of 3 s,
– 12 long blinks of 750 ms (which is an indication of “120”)
followed by a pause of 1.5 s,
– 1 short blink followed by a pause of 3 s,
– 1 long blink of 3 s to finish the sequence,
– The sequence starts again.
Note: If errors 1, 6, or 18 occur, the LED always gives the last
occurred error even if the TV is NOT in service mode.
5.6.2How To Activate
Use one of the following methods:
•Activate the SDM (only via soldering pads marked “SDM”
on SSB, see figure “Service pads”). The blinking front LED
will show the entire contents of the error buffer (this works
in “normal operation” mode and in “protection” mode).
Service Modes, Error Codes, and Fault Finding
EN 21FTP2.4A AA5.
•Transmit the commands “MUTE” - “062500” - “OK” with a
normal RC. The complete error buffer is shown. Take
notice that it takes some seconds before the blinking LED
starts.
•Transmit the commands “MUTE” - “06250x” - “OK” with a
normal RC (where “x” is a number between 1 and 5). When
x= 1 the last detected error is shown, x= 2 the second last
error, etc.... Take notice that it takes some seconds before
the blinking LED starts.
•“DIAGNOSE X” with the DST (where “x” is a number
between 1 and 5). When x= 1 the last detected error is
shown, x= 2 the second last error, etc.... When x = 0 all
errors are shown.
5.7Protections
Note: With Samsung PDP displays (SDI V4) boards it is
possible that for some errors the blinking LED procedure does
not start immediately (e.g. error 18). When the error occurs, the
TV goes to protection and it is possible that you have to wait 30
seconds before the blinking LED procedure starts.
5.7.1 Introduction
This chassis has only one microprocessor (OTC), which
remains active during Stand-by. This because power of the
microprocessor and the attached memory chip set is coming
from the 3V3 supply, which is derived from the 5V Stand-bycircuitry. Therefore, in both Power-on as in Stand-by mode, the
microprocessor is connected to this power supply.
If a fault situation is detected, an error code will be generated
and if necessary, the TV is put in protection mode. The
protection mode is indicated by the blinking of the front LED at
a frequency of 3 Hz (or by a coded blinking in special cases).
The content of the error buffer can be read via the service menu
(SAM), the blinking LED procedure or via DST/ComPair.
To get a quick diagnosis, this chassis has three service-modes
implemented:
•The Customer Service Mode (CSM).
•The Service Default Mode (SDM). Start-up of the TV in a
predefined way.
•The Service Alignment Mode (SAM). In this mode, items
of the TV can be adjusted via a menu.
You can activate both SDM and SAM modes via the “service
pads” on the SSB (see figure “Service pads”), via an RCtransmitter (DST or standard RC), or via ComPair. It is not
possible to activate the SAM in “stand-by”; the TV has to be in
“normal operation” mode.
The “Protection Diagram” shows the structure of the protection
system. See diagram below.
There are several types of protections:
2
•I
C related protections.
•OTC related protections (via polling on I/O pins or via
algorithms).
•Hardware protection
All protections are explained below.
5.7.2I
2
C Related Protections
2
In normal operation, some registers of the I
are refreshed every 200 ms. During this sequence, the I
buses and the I
2
An I
C protection will take place if the SDA and SCL lines are
2
C ICs are checked.
C controlled ICs
short-circuited to ground, or to each other. An I
occur, if the power supply of the IC is missing.
DC/DC protection: When a 3V3 supply is short-circuited, the
DC/DC converter switches “off” and goes in protection. The
FBX, EPLD IC, and 3D comb IC have no supply voltage and
give no acknowledge. In this case, the TV should go into
protection. An error code is written in the NVM: DC/DC error.
FBX protection: the FBX protection is not available any more.
It is replaced by the DC/DC protection.
5.7.3OTC Related Protections
If a protection is detected at an OTC input, the OTC will start to
scan all protection inputs every 200 ms for 5 times. If the
protection on one of the inputs is still active after 1 s, the
microprocessor will put the TV in the protection mode. Before
the scanning is started, a so-called “ESD refresh” is carried out.
This is done, because the interrupt on one of the inputs is
possibly caused either by a flash or by ESD. As a flash or ESD
can influence IC settings, the HIP, MSP, 3D Comb and wireless
module (not used in this set) are initialised again, to ensure the
normal picture and sound conditions of the TV.
8 V and 5 V protections: The microprocessor senses the
presence of the 8 V and 5 V (via the “+5V_CON” and
“+8V_CON” lines). If one (or both) of these voltages is (are) not
present, an error code is stored in the error buffer of the NVM,
and the TV is put in the protection mode.
Audio Supply protection: The OTC senses if the audio
module is in protection via IRQ-DIGITAL (pin 98 of OTC). If this
is the case, the OTC puts the TV in protection.
5.7.4Hardware Protection
Short-circuiting the 3V3 supply from the DC/DC converter will
shut down the DC/DC converter. The absence of the 3V3
supply line is also sensed via I
2
C (see description Audio Supply
protection above), this is useful if there is something wrong in
the detection circuit of the DC/DC converter.
2
C
2
C error will also
TUNER
FAST I2C BUS BLOCKED
SLOW I2C BUS BLOCKED
EPLD
+
FBX
+
3D COMB
Figure 5-8 Protection diagram
DC_PROT (from audio)
+8V_CON
+5V_CON
DC/DC
PROTECTION
IRQ-DIGITAL (98)
+8V SENSE (105)
+5V SENSE (106)
I2C
OTC
E_14650_032.eps
170604
Audio DC Protection: This protection occurs when there is a
DC voltage on the speakers. In that case, the Main Supply is
switched “off”. The Stand-by Supply is still working. For the
Samsung SDI V4 displays, all internal supplies (except the
5V2), are switched “off” and the LED on the Samsung SDI V4
display (on PSU Alarm board) blinks 11 times., which means
there is an overvoltage protection.
Repair tip: If there is an audio DC protection (DC voltage on
your speakers), you will probably see error 18 blink. To be sure
this is an audio DC protection, disconnect the cable between
the SSB and the audio PWB and also the cable between the
Main Supply and the Audio PWB. If the TV starts up, it is very
likely that there is DC on the speakers. Check, and replace if
necessary, the audio amplifiers.
Note: It is also possible that you have an Audio DC Protection
because of an interruption in one or both speakers (the DC
EN 22FTP2.4A AA5.
Service Modes, Error Codes, and Fault Finding
voltage that is still on the circuit can not disappear through the
speakers).
5.8Repair Tips
5.8.1Power Supply Unit (for Fujitsu - FHP - plasma displays)
Below a troubleshoot sequence for the FHP power supply is
given (so this is not valid for the SDI power supply, this is
explained further on).
Stand-by Supply
1. 400V present?
2. +9V_STDBY, +5V_STDBY, and 25V_HOT present?
Preconditioner
1. Relay 1450 and 1440 “on” = switch “on” and supply “on”
(LATCH= “H” and STANDBY= “L”).
2. 400V or rectified mains present on item 2616?
3. 40V present on item 2664?
4. 15V present on item 2662?
LLC Supply
1. 25V_HOT (from Stand-by supply) present?
2. 25V_HOT_SW (from Preconditioner) present?
3. 17V on pin 15 of item 7001 present?
4. Vcego= “H” and LATCH= “H”?
5. Vrs present? (Vrs=Vs/67).
6. Remark: Vs_unswitched = 65V when switch 7050 is open.
Va Supply
1. Vs_unswitched present?
2. 30V on item 3133 present?
3. Vsa_control= “L” (Vsago= “H” and Vs_lowlim= “H”)
4. Vra present? (Vra=Va/48).
Vcc Supply
1. Vs_switched present?
2. Vccgo= “H”? (Vcego= “H”).
Vs (switched)
1. 95V present on cathode of item 6054?
2. POK= “H” and Vsa_control= “L”? (POK= “H” when Vs, Va,
Vcc, 12V, and 8V6 are above their lower limit)
5.8.2Power Supply Unit (For Samsung - SDI - Plasma Displays)
This PSU is for Service a “black box”. When defective (this can
be traced via error-codes in the error buffer, or by strange
phenomena), a new panel must be ordered and after receipt,
the defective panel must be send for repair.
1
F_15460_079.eps
140405
Figure 5-9 SDI PSU Alarm board
A simple troubleshoot method for the SDI PSU is given below
(see also the SDI PDP repair manual, mentioned on the front
page).
When the TVis in protection check the LED on the PSU Alarm
board (see [1] in figure “SDI PSU Alarm board”). In normal
working mode, this LED is "on". However, if this LED is blinking,
the PSU is in protection. See table:
Nr. of blinks Fault DescriptionRemark
1V
212V block
3D5VLDisplay voltage
4D3V3Display voltage
5V
6V
7V
8V
9Thermal protection
10PFC_OKDisplay voltage driving signal
11OVPOvervoltage protection OR DC-prot
12Time_OverA control signal to the PSU is missing af-
13V
block problemDisplay voltages
A
S
CC/VG
SET
E
SCAN
Display voltage
Display voltage
Display voltage
Display voltage
ter a certain time period
Display voltage
5.8.33V3 Supply (DC/DC Converter On The SSB)
As mentioned above, the DC/DC converter is switched “off”
when something goes wrong (detection of a missing 3V3
supply at one of the devices supplied by the 3V3). Because of
this, the TV goes to protection (I
2
C protection). Error code “55”
is logged.
For further diagnoses, you need to overrule the I
put the TV in Service Default Mode by means of the solder
pads on the SSB (see figure “Service pads”).
The DC/DC converter is still not working because it is switched
“off” by the 3V3_FAULT line (schematic B12). Now you have
some possibilities:
1. First, measure the impedance over diode 6U06. In normal
conditions, you should measure approximately 120 ohm (if
possible, verify this with another set). If the impedance is
much too low, do not try to start up the converter as
mentioned below. Remind that if FET 7U03 is shortcircuited, this will also influence your measurement.
2. Desolder coils 5U05 and 5U06, connect an external 3V3
supply at capacitor 2U23 (current limitation to 500 mA) and
a second external 3V3 supply at capacitor 2U31 (current
limitation to 800 mA). The normal working current of the
3V3_SIM line is approximately 400 mA and the normal
working current for the 3V3_DCDCFBX line is
approximately 700 mA. Therefore, if one of the currents
exceeds their nominal value you can determine in which
circuit the overload is situated. If the TV would start up and
you have normal picture, there is probably no overload but
a problem in the detection circuits.
3. If you do not have two external power supplies, you can do
the following: Desolder coils 5U02, 5U03, and 5U04 (you
must desolder all three, otherwise the circuit could be
damaged), connect an external power supply of 3V3 at the
cathode of diode 6U06. Make sure to limit the current of this
external supply to approximately 1200 mA. If the supplied
current exceeds 1100 mA (approximately normal working
current) you can conclude that one of the devices supplied
by 3V3 is short-circuited.
4. Another possibility is to force the converter to start up by
short-circuiting (and keep short-circuited) resistor 3U25
(B12).
Caution: Be aware that this can damage the TV. Even if
you measure approximately 120 ohm over diode 6U06,
there can still be something wrong in the converter itself.
By short-circuiting resistor 3U25, the internal protection of
the converter is disabled.
2
C protection:
Service Modes, Error Codes, and Fault Finding
EN 23FTP2.4A AA5.
5.8.4Protections
Activating SDM via the “service pads” will overrule the
processor-controlled protections, but not the hardware
protections. This means, that the A/D-input protections (5 and
8 V) and the I
2
C “not-acknowledging” info of FBX + EPLD + 3D
Comb and the tuner are overruled.
5.8.5Repair Tip Table
Table 5-4 Repair tips
PhenomenonPossible CauseRepair tip
“F” in right corner of the screen and set is not reacting on
remote control. The local keyboard is functioning.
No picture, LED blinking at 3 Hz.Set is in protection due to various causes.
No picture, LED blinking with code 6-6-6 or 18-18-18.No communication on slow I2C- or fast I2C-bus. As processor cannot communicate with one of the 2 buses, the Stand-by-LED
No picture, LED blinking with code 1-1-1.No communication on NVM-I
No RC-reception. Blue LED does not echo RCcommands.
Picture is not synchronised.The sync is derived in the HIP.Check crystals in the HIP circuit on bad contacts.
Picture is distorted.Check video-path in Service Default Mode.Investigate whether there is an error code present in the error buffer. In case
Picture with horizontal stripes.Pixel Plus processing is malfunctioningCheck functionality on circuitry (B3a, B3b, B3c and B3d) of PICNIC, FEM,
No NextView (EPG).IC7012 defective or not powered.Check circuitry around IC7012 on diagram “B5a”.
No Teletext.IC7007 defective or not powered.Check circuitry around IC7007 on diagram “B5a”.
Problems caused by EPG (Electronic Program Guide).
The TV set "hangs".
NexTView EPG is not functioning only Teletext guide.EPG version 2C3 is switched “off” during
Various symptoms, due to missing local supply voltage. An interrupted fuse, NFR-resistor or connection. When no symptom or error code leads you to a specific circuitry, use the supply
No sound at the speakers but sound at monitor out.Possible problem with the class D amplifierCheck circuitry around IC7700 on diagram “SA3” (LCD) or “C” (PDP).
No sound at the speakers but sound at monitor out.Sound enable from OTC is HIGH, speakers are
No sound at the speakers not at monitor out, but sound
at SCART 1 output.
No sound from any output (except headphone)Reset audio is high or MSP is not properly reset Check pin 16 of MSP (diagram “B6a”) and circuitry around MSP.
No sound from the tuner but sound from any other input. Problem with the delay line (PDP sets only)Check circuitry on diagram “B6d”.
TV is in factory mode.Press the “VOL-” button on the local keyboard for at least 3 seconds. Switch the
For error codes see error-code list.
uP circuitry or RC-receiver is defective.In case the TV does react on a local keyboard operation, you must check the
Problems with NexTView EPG broadcasts.To switch from EPG 2C3 to Teletext guide, press for 4 seconds, simultaneously
production.
muted
POR line is low, anti plop circuit mutes the sound Check pin 8 on connector 1739 on audio panel. Diagram “C” for PDP sets and
Caution: When doing this, the service technician must know
what he is doing, as it could lead to damaging the TV.
Note: It can take up to 30 s before the TV goes to protection!
TV “off” and back “on”. The TV has now left Factory Mode and functions
normally again.
When pressing the “MENU” button on the local keyboard for at least 3 seconds,
you only leave Factory Mode temporarily. After switching “off” and back “on”, the
TV is in Factory Mode again.
You have no picture, so:
- Read the error buffer via ComPair (error buffer is accessible when set is in
protection, ComPair-file will guide you to this).
- Read the blinking LED information via standard remote command
<mute>06250x<ok>.
- Or you read the error code sequence via standard remote command
<mute>062500<ok>.
When you have found the error, check the circuitry related to the supply voltage
2
C-communication or the circuitry that triggers the protection.
and I
spontaneously starts blinking 6-6-6-etc. or 18-18-18-etc...
If in the error buffer somewhere is an error 6 or 18, these will have the highest
priority starting the mentioned blinking.
Measure, dependent of the error on the I
2
C-overview).
2
C bus to the uP. As the uP cannot communicate with the NVM I2C bus, it spontaneously starts
(use I
blinking 1-1-1. Note: when there is no access to the NVM, a lot of picture setting
can go wrong.
RC-receiver circuitry (diagram “J”).
2
there is one, check the I
Measure and check signal path Tuner-HIP-FBX-EPLD.
EAGLE, COLUMBUS and/or field memories. Tip: the whole Pixel Plus chipset
can be diagnosed via ComPair.
the MENU button on the TV and digit 0 on the remote. The option settings for
NexTView type and FlashRAM will not change.
To switch from Teletext guide to EPG 2C3, press for 4 seconds, simultaneously
the MENU button on the TV and digit 1 on the remote. The option settings for
NexTView type and Flashram will not change.
lines overview (see supply lines overview), for a quick scan of all supply lines.
Check pin 95 of OTC on diagram “B5a”.
diagram “SA3” for LCD sets
C-bus and/or supply lines (see overview supply lines).
2
C-bus, which device is loading the bus
5.9Software Downloading
In this chassis, you can upgrade the main software via
ComPair without removing the back cover of the TV (it is
possible that early production sets don’t have a hole in the back
plate, in this case you have to remove the back plate). The
switch, which is needed for the software downloading
procedure, can be reached through a gap in the back cover or
the SSB shielding. The switch can be operated with a toothpick
or something like that. Make sure that you do not damage the
PWB with sharp objects. You can find more information on how
this procedure works in the ComPair file. It is possible that not
all sets are equipped with the hardware, needed to make
software upgrading possible. To speed up the programming
process the firmware of the ComPair interface can be
upgraded. See paragraph “How To Order” for the order
number.
EN 24FTP2.4A AA5.
Personal Notes:
Service Modes, Error Codes, and Fault Finding
E_06532_012.eps
131004
Block Diagrams, Testpoint Overviews, and Waveforms
6.Block Diagrams, Testpoint Overviews, and Waveforms
Wiring Diagram 42” SDI
WIRING SDI
10P
CN8003
5P
CN8005
9P
25FTP2.4A AA6.
PDP SUPPLY
8302
AUDIO AMPLIFIER
C
9P
1M52
7P
1M02
1735
1736
2P3
2P3
8736
8508
8548
4P
3P
1M49
1M48
AMBIENT
AMBIENT LIGHT LAMPS RIGHT
AL
LIGHT 1
1M11
11P
4P
1M08
4P
1M10
1M12
3P
TOP CONTROL
12P
CN5003
5P
8199
B
8349
9P
1M52
SSB
TUNER
SUB
TUNER
MAIN
8310
8352
4P
7P
CN1M10
CN1M02
CN1M46
11P
31P
1G50
31P
LVDS
CONNECTOR
CN1M03
10P
8350
4P
1M51
8303
8346
11P
1M46
1M20
1M36
10P
12P
11P
1M03
8436
CN8001
2P3
11P
CN1M10
4P
1M49
AL
3P
1M48
AMBIENT
LIGHT 2
1M11
11P
SIDE I/O
D
4P
1M08
4P
1M10
1M12
3P
T
LEF
MPS
LA
IGHT
ENT L
AMBI
8735
0345
E
6P
LS
RIGHT
AC INLET
8735
LED PANEL
J
6P
0345
8345
12P
1M20
8220
LS
LEFT
11P
1M36
F_15470_007.eps
240206
Block Diagrams, Testpoint Overviews, and Waveforms
Wiring Diagram 42” FHP Step
WIRING 42” FHP
26FTP2.4A AA6.
1M49
4P
AL
AMBIENT LIGHT LAMPS RIGHT
1M08
1M48
4P
3P
AMBIENT
LIGHT 1
11P
1M11
1M10
4P
8199
3P
1M12
SSB
B
nd
2
(OPTIONAL)
1M52
9PN.C.
TUNER
1T02
1M48
8548
PDP SUPPLY
A
2P
0308
1G50
31P
20P
0307
8349
8310
9P6P
0311
TO DISPLAY
8508
1M49
1M51
4P
10P
1M03
0306
1M17
3P7P11P
1M46
10P
12P
N.C.
11P
8346
8250
1M10
1M03
1M20
1M01
1M36
4P
10P
11P
1M46
1002
7P
7P
0352
0323
8303
(With 3th SCART)
DISPLAY
0342
7P
LVDS CONNECTOR
DISPLAY
8337
TO
8302
AUDIO AMPLIFIER
C
8352
(Without 3th SCART)
8336
52
9P
1M
8336
(With 3th SCART)
7P
2
1M0
8736
3P
3P
1M49
AL
8735
1735
1736
4P
1M08
1M48
4P
3P
AMBIENT
LIGHT 2
11P
1M11
1M10
4P
3P
1M12
AMBIENT LIGHT LAMPS LEFT
TOPCONTROL
6P
0345
E
DELTA
MODULE
AC INLET
LS
RIGHT
TUNER
SPLITTER
1T01
8191
8345
8220
1M201M01
0350
N.C.12P6PN.C.
J
LED panel
03450244
N.C.
5P
1M07
8307
1M07
5P11P11P
3th SCART
H
1M37
1M36
LS
LEFT
11P
1M36
Side I/O
D
F_15460_077.eps
240206
Block Diagrams, Testpoint Overviews, and Waveforms
Wiring Diagram 50” SDI Step
WIRING 50” SDI
8352
27FTP2.4A AA6.
8302
AUDIO AMPLIFIER
C
1M52
9P
7P
1M02
3P
3P
1735
1736
8735
8736
(OPTIONAL)
Ambient light lamps right
1M49
4P
AL
8313
1M08
1M48
3P
AMBIENT
LIGHT 2
11P
1M11
4P
1M10
4P
3P
1M12
8508
8349
8310
4P
CN9007
11P
CN9004
7P
CN9006
5P
8199
B
2nd Tuner
(OPTIONAL)
1T02
SUB
PSU
10P
CN9005
1M521M48
9PN.C.
1G50
31P
8250
SSB
LVDS CONNECTOR
DISPLAY
PSU PDP
8346
1M51
1M17
4P7P11P
1M46
10P
12P
11P
2P3
1M03
1M20
1M36
8303
8337
(With 3th SCART)
(Without 3th SCART)
8336
8548
8336
(With 3th SCART)
1M49
4P
AL
1M08
1M48
3P
8736
AMBIENT
LIGHT 2
8735
11P
1M11
8311
4P
1M10
4P
3P
1M12
(OPTIONAL)
Ambient light lamps left
Top Control
6P
0345
E
LS
RIGHT
DELTA
MODULE
AC inlet
Tuner
splitter
1T01
8191
8345
8220
1M201M01
0350
N.C.12P6PN.C.
J
LED panel
03450244
N.C.
5P
1M07
8307
1M07
5P11P11P
H
3th SCART
1M37
1M36
LS
LEFT
11P
1M36
Side I/O
D
F_15460_078.eps
130405
Block Diagrams, Testpoint Overviews, and Waveforms
Block Diagram Supply 42” FHP
SUPPLY 42” FHP
PRECONDITIONER
A5
I622
VCC
VFB
2666
0308
TO 1m05
KS
F500
TCET1102
12
11
3
I629
2
1
2503
7501
8
7
F610
3666
5500
236
4
1
4
3
I504
PRECONDITIONER
5600
1246
3663
7661
MC34063AD
DC TO DC
CONVERTOR
3641
2640
3640
1400
T6.3A
7
8
9
3501
1
7502
TS2431
2
2505
14
7608
2663
1
6665
5660
2
6663
I625
G
5005
5401
5402
MAINS
FILTER
- STANDBY SUPPLY -
6504
RS1G
6505
SB34
1
2
3
MAINS FILTER UNIT
MAINS
FILTER
FILTERS STANDBY
A2
400V-HOT
A
A5
3507
I508
6600
3
GBU8J
F601
1
416
+
-
2603
2
6606
6605
3660
3668
7650
MC33368
16
LINE
7
ZC
CONTROL
3605
5
MULT
I618
CS
3651
6
2
1
1M05
1
2
6513
6512
BYG10
BYG10
3506
6511
BYG10
CONTROL
SOURCE
3508
DRAIN
+t
I510
5
7-8
6510
BYG10
RS1G
4
6503
7500
TNY256
ENABLE
GATE
IBO SUPPLY
+25V-HOT+25V-HOT
6661
6660 2664
F609
2662
D
7640
BSN20
S
7460
ACTIVATING
F502
F503
3505
3503
7641
3610
3608
BIAS
12
1450
43
STW26NM50
3611
F608
6641
7610
5612
D
G
S
3614
F604
AC3 100-230VAC2
AC5 100-230VAC1
3450
0
+t
+t
12
1460
43
7465
7470
ACTIVATING
DELAY
28FTP2.4A AA6.
LLC SUPPLY
A6
HOT
- LLC-CONVERTER -
F600
6611
400V-HOT
A2
A
400V-HOT
2616
SW25V-HOT
3680
3671
3451
0
3452
0
-t
HOT
COLD
F411
+9V_STBY_SW
A3
SUPPLY_ON
+9V_STBY
+5V_STBY_SW
COLD
HOT
400V-HOT
- BIAS-SUPPLY -
25V-HOT
7090 :
7092
PROT
SW25V-HOT
7017
7018
SOFT
START
CURRENT
PROTECTION
AUX-SUPPLY
A7
70-90V
1110
TA5
1
I105
3
PROTECTIONS
A3
2V5 CIRCUIT
+5V_STBY_SW
7304
TL43IC2
3092
6095
15
+
7110
CONTROL
7112
TEA1507
VCC
CTRL
CONTROL
3304
1
3
2
VCC &
DRAIN
DRAIN
DRIVER
SENCE
DEMAG
3324
I101
2V5
7093
LM317T
7001
MC34067P
3
6
8
7
D
G
8
6
5
2
4
+5V_STBY_SW
3095
3096
CONTROL
S
7117
PSMN035
F001
BIAS
2053
15
VCC
14
OA
12
OB
10
FI
3011
I107
3118
3117
61133113
21146111
VS_UNSW
2V5
7007
5001
7020
10
11
F003
4
2
7008,
14
13
7021, 7012
3050
F004
- VA-SUPPLY -
5121
1
2
3
4
6120
VS PROTECTION
3308
70-90V
3300
7308 A+B
7
6
5
4
HIGH
SIDE
DRIVE
LOW
SIDE
DRIVE
1
2
6312
6313
STU16NB501
G
I038
F005
BZG03
G
I057
7120
TCET1102
3312
VSAGO
HOT COLD
+5V_STBY_SW
4
1
7005
D
S
7006
D
S
41
32
TCET1102
I083
I083
TCET1102
7003
3
6
3
6
7002
3
5002
5004
1
4
3
2
HOT COLD
VA
2
ADJ.
VS-SUPPLY
16
14
12
11
10
9
6044
STTH2003C
VS_UNSW
70-90V
VCC_GO
A3
A3
3
2
1083
F2,5A
1082
F2,5A
1200
G
3202
A3
SUPPLY-ON
T2A
7200
BSN304
I208
6021
BYU28
6045
BYU28
D
S
I214
1
3
4
2020
- VCC SUPPLY -
7212
TEA1507
VCC
CTRL
DEMAG
1
I213
7202
BSN20
D
G
S
I220
16
14
12
11
10
9
VA
2121
A3
+30V
VA
VSA_CONTROL
VRA
VA PROTECTIONVCC PROTECTION 12V PROTECTION
+9V_STBY
7375
7376
VSA-
CONTROL
LOGIC
VA
3311
7308 C+D
11
13
10
3313
2V5
9
14
8
3317
VSA CONTROL
A7
VCC
6321
6322
3320
2V5
7330 A+B
7
6
5
4
1
2
6333
6334
+5V_STBY_SW
3388
AUX-SUPPLY
A7
LATCH
A3
DC_PROT
GND_SND
F140
DC_PROT
A3
1002
TO 1M02
7
6
C
5
PDP AUDIO
4
3
2
1
+30V
+12V_OVP
3345
3346
VCC
PROTECTIONS
+9V_STBY_SW
3360
3363
5
6
+2.5V
ref
6378
7326
7327
A7
VCC_GO
+12V SUPPLY
7260
L4973
6348
CONTROL
12
VS- SWITCHED
7050
PSMN035
VB
SWITCH
LOGIC
SEQUENCE
DISCHARGE
7366-2
7
DETECTION
CIRCUIT
A6
LATCH
1200
T2A
V.S._UNSW
70-90V
POK
A3
VSA-CONTROL
A3
VRS
A3
A3
A3
+8V6
POK
A7
7,8
3
2
D
S
G
SWITCH ON
LOGIC
VS
+5V_STBY_SW
+8V6
+8V6 UNDER
VOLTAGE PROT.
+5V_STBY_SW
3345
3346
I200
G
I202
+9V_STBY
VTUN
2021
D
S
VCEGOLATCH DC_PROT
OVERVOLTAGE
3353
+5V_STBY_SW
VCEGO
A2
3349
3350
7352
3354
7341
3341
3342
+5V_STBY_SW
7351
6347
3345
7348
3346
3347
3391
F343
7004
3344
3343
+12V
+8V6
6142
BYD33D
VA
3053
I201
7052
IRFR18N15D
STANDBY
STANDBY
3390
6366
+5V_STBY_SW
1M10
TO 1M10
1
2
AL
3
AMBIENT
4
LIGHT
0323
11
10
9
+12V
TO 1M46
8
7
B21
6
VCC
SSB
5
4
3
2
1
VCC
VS
VS
FITER STANDBY
A2
+3V3_STBY_SW
VCC
A3
A3
A3
A3
A3
- ERROR LOGGING -
t
3372
3355
3356
7391
7393
SUPPLY_ON
A2
2x
2x
A2
A3
A2
A3
E_14650_041.eps
- AUDIO SUPPLY -
VTUN
F293
VSND_POS
2292
6291
6292
A7
F016
6225
2
5229
F116
6230
2230
3228
7227
TL431CZ
3358
6364
3364
VSND_NEG
2294
F294
5225
2225
FAN CONTROL
7230
L4940
3224
3225
3361
7362
6362
6291
D458L20U
5290
1084
4
2
F1A
3
1
VB
3072
VS_UNSW
70-90V
VS
CONTROL
CONTROL
CIRCUIT
5220
1
3
2
4
5
7
3
+30V
VRS
FEEDBACK
3
14
13
12
1
11
18
16
124
7220
TCET1102
A6
DC_PROT
333833333321
6340
13
6341
14
2022
7010,7011
I236
7217
8
I216
PSMN070
DRAIN
D
G
6
DRIVE
S
5
SENCE
3218
GND
3214
6211
2210
+12V
3332
7330 C+D
11
10
2V5
9
8
7389
+12V_OVP
3389
A7
VA
VCC
VS
VCC
VS
VA
VCC
VAVA
VCC
1004
T2A
VRA
VRS
VCEGO
VSAGO
PFCGO
POR
STANDBY
+9V_STBY_SW
POWER_OK
VA V S
3396
3397
3316
PFCGO
VCEGO
VSAGO
0323
NC
NC
10
0333
NC
0342
NC
NC
NC
0352
NC
NC
NC
0306
0311
0319
10
3302
3303
3305
0307
VSK
VAK
VRS
VRA
11
13
15
20
NC
041005
1
2
3
4
TO
5
CN23
6
PDP
7
8
9
1
2
3
4
TO
5
CN33
6
PDP
7
8
9
1
2
3
TO
4
CN42
5
PDP
6
7
1
2
3
TO
4
CN52
5
PDP
6
7
1
3
TO
4
CN6
PDP
6
1
2
3
4
TO
5
CN11
6
PDP
7
8
9
1
F300
2
F301
3
F302
4
F304
5
TO 1M03
F305
6
B21
7
8
SSB
9
F309
F310
1
I900
2
I943
3
I901
5
7
I903
TO
9
CN7
I904
PDP
I905
I906
Block Diagrams, Testpoint Overviews, and Waveforms