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Network Disk Recorder
Operating Instructions
Model No. WJ-ND400
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Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
Page 2
Preface
Contents
Preface
Preface.............................................................................................................................................................. 5
About these Operating Instructions................................................................................................................... 5
System Requirements for a PC ........................................................................................................................ 6
Trademarks and Registered Trademarks ......................................................................................................... 6
Restrictions when operating MPEG-4 images .....................................................................7
About operating windows......................................................................................................8
Display and close the operating window..................................... ...................................................................... 8
Names and functions of components.............................................................................................................. 10
Top page.................................................................................................................................................... 10
[Control] button .......................................................................................................................................... 11
[Cam. select] button................................................................................................................................... 12
[Setup] button .............................................. ... ... .... ... ... .............................................................................. 13
Status display area .................................................................................................................................... 14
Playback point operation area ................................................................................................................... 15
[HDD] tab................................................................................................................................................... 15
[CAM] tab........... ... ... .... .......................................... .................................................................................... 17
Recording and playing images
Recording images and audio...............................................................................................18
Manual recording of images and audio........................................................................................................... 18
Recording mode and priority...................................................................................................................... 18
Audio recording............................... ... .... ... .......................................... ....................................................... 18
Playback ................................................................................................................................19
Playback recorded images.............................................................................................................................. 19
Operations during playback ................................... ... ... ... .... ... .................................................................... 20
Playback from a designated time and date..................................................................................................... 22
Search for and playback images..................................................................................................................... 22
Filter conditions.......................................................................................................................................... 23
Rec event list display............ .... ................................................................................................................. 23
Search for and playback recorded events ................................................................................................. 24
Search for and playback images with motion at a specific time and date (VMD search) .......................... 25
Select an area to play back..... ... ..................................................................................................................... 26
Screen operations
Live images ...........................................................................................................................27
1-screen display............ .... ... ... ... .......................................... ........................................................................... 27
Useful functions while images are displayed............................................................................................. 28
Camera control .......................................................................................................................................... 29
4-screen (Multiscreen) ............................................................. ....................................................................... 31
Display switching (Sequence). ... ................................................................................. .................................... 31
Managing
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Event......................................................................................................................................33
Event functions .................................................... ... .... ... ... ... ........................................................................... 33
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Contents
Operations during an event............................................................................................................................. 34
Canceling alarm action .............................................................................................................................. 34
Suspend alarm action................................................................................................................................ 34
Cancel the Error Status ............................................................................................................................. 35
Preventing illegal operations...............................................................................................36
Lock ................................................................................................................................................................ 36
Cancel............................................................................................................................................................. 36
Checking logs .......................................................................................................................37
Error log.. ... ... .................................................................................................................................................. 37
Access log....................................................................................................................................................... 37
Event log................................. ........................................................................................................................ 38
Network log..................................................................................................................................................... 38
Copying recorded images....................................................................................................39
Copying........................................................................................................................................................... 39
Playing back copied images ........................................................................................................................... 40
Deleting images ....................................................................................................................41
Manual deletion............................................................................................................................................... 41
Downloading images............................................................................................................42
Downloading images for playback.................................................................................................................. 42
Downloaded image operations ....................................................................................................................... 43
Downloading the viewer software .......................................................................... .................................... 43
Installing the viewer software..................................................................................................................... 43
Uninstalling the viewer software ................................................................................................................ 44
Playing back images.................................................................................................................................. 44
Saving images ........................................................................................................................................... 45
Printing images............ ... ... ... .... ... ................................................................................. ... .......................... 46
Alteration detection.................................................................................................................................... 46
Transmitting data..................................................................................................................47
Transmitting to the FTP server ....................................................................................................................... 47
Periodically transmit camera images......................................................................................................... 47
Transmit camera images when an event occur s ................................................... ... .... ... .......................... 47
Send mail................................ ... .... ................................................................................................................. 47
Checking system/disk information .....................................................................................48
System information ......................................................................................................................................... 48
Disk information .............................................................................................................................................. 48
Attachments
About mail notification.........................................................................................................49
Alarm mail notification............. ... ................................................................................. .................................... 49
Warning mail notification......... ................................................................................. ....................................... 49
Error log.................................................................................................................................52
About the error log .................................. .......................................... .............................................................. 52
Error operations....................................................................................................................58
About the error operations ...................... .... ... ... ... ........................................................................................... 58
Parameter in the logs above...................................................................................................................... 59
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Contents
Troubleshooting....................................................................................................................60
Problems......................................................................................................................................................... 60
Message display ............................................................................................................................................. 64
Glossary.................................................................................................................................65
Words used in the manual .............................................................................................................................. 65
Index.......................................................................................................................................68
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Preface
The Network Disk Recorder (WJ-ND400) is for recording images and audio from network surveillance cameras to a hard disk (hereafter HDD ). It
is possible to connect up to 64 cameras over a network.
Also, it is possible to access and operate the recorder via a network from the web browser on a computer (hereafter PC). A maximum of 16 PCs
can be connected (via a network).
• The network settings for the PC need to be done to do settings and operations from the PC. A web browser must also be installed.
About these Operating Instructions
There are four manuals, they include the Installation Guide, Setup Instructions (PDF file), Operating Instructions (PDF file), and the Quick
Reference Guide.
• Installation Guide : How to configure required settings and connect the equipment.
• Setup Instructions (PDF file) : How to configure required settings and connect the equipment to perform operations
from a PC over a network.
• Operating Instructions (PDF file) : How to perform operations from a PC.
• Quick Reference Guide : Basic settings and frequently used functions.
®
Reader is required to refer to the “Operating Instructions” and the “Setup Instructions” on the provided CD-ROM. When the Adobe
Adobe
Reader is not installed on the PC, download the latest Adobe® Reader from the Adobe web site and install it.
In this manual and on the screen, the ND400 and the recorder are shown as WJ-ND400.
Refer to the "readme.txt" file on the CD-ROM bundled with the recorder for information about the versions and types of separately available
software and cameras supported.
®
The following abbreviations are used in this document.
Microsoft
Microsoft
®
Windows Vista® Business (32-bit) is called Windows Vista®.
®
Windows® XP Professional SP2, and Microsoft® Windows® XP Home Edition SP2 are called Windows® XP.
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System Requirements for a PC
It is recommended to operate this unit using a PC that meets the following system requirements.
• OS : Microsoft® Windows Vista® Business (32-bit)
®
:Microsoft
Windows ® XP Professional SP2
:Microsoft® Windows ® XP Home Edition SP2
• OS Language : English, French, Spanish, German, Italian, Russian, Chinese
®
• CPU : Pentium
4 3.0 GHz or faster
• Memory : 1 GB or more (512 MB or more is required when using Microsoft
• Monitor : Resolution: 1 024 x 768 pixels or more
Color: 24-bit True color or better
• Network interface : 10/100/1 000 Mbps Ethernet port x1
®
• Web Browser : Windows
:Microsoft
Internet Explorer® 7.0
®
Internet Explorer® 6.0 SP2
• Audio interface : Sound card (when using the audio function)
• Other : CD-ROM drive: It is necessary to refer to the operating instructions and use the software on the provided
CD-ROM.
®
9.0c or later
®
Reader®: It is necessary to refer to the operating instructions on the provided CD-ROM.
*Microsoft
:DirectX
: Adobe
®
Internet Explorer® 6.0 SP2 is required when using Microsoft® Windows® XP Professional SP2 or Microsoft® Windows® XP Home
Edition SP2.
Important:
• When using a PC that does not meet the above requirements, displaying of images may become slow or the web browser may become
inoperable.
• Audio may not be heard if a sound card is not installed on a PC. Audio may be interrupted depending on the network environment.
• Refer to "Notes on Vista
Windows Vista®.
®
" (PDF) for further information about system requirements for a PC and precautions when using Microsoft
*
*
®
Windows® XP.)
*
®
Trademarks and Registered Trademarks
• Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
• Microsoft, Windows, Windows Vista, Internet Explorer, ActiveX, DirectX are either a registered trademark or trademark of Microsoft
Corporation in the United States and/or other countries.
• Intel and Pentium are trademarks or registered trademarks of Intel Corporation and its subsidiaries in the USA and other countries.
• RSA is a registered trademark of RSA Security Inc. BSAFE is a registered trademark of RSA Security in the USA and other countries.
• Other names of companies and products contained in these operating instructions may be trademarks or registered trademarks of their
respective owners.
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Restrictions when operating MPEG-4 images
There are following restrictions when "MPEG-4" is selected for the
image compression method on the setup menu. ("NW camera"
under "Camera")
1. When displaying live images
(1) Black screen may be displayed for the first few seconds (*)
when the following operations are performed while displaying
live images.
⋅ When MPEG-4 live images are displayed (by switching
camera channel, etc.)
⋅ When MPEG-4 image is enlarged (or when enlarged
MPEG-4 image is resized to the original size)
(2) It may take several seconds (*) for refresh interval of MPEG-4
image when displaying images on a 4-screen.
Example: When "3 seconds" is selected for the refresh
interval on the camera, MPEG-4 image will be
refreshed in 3 seconds intervals.
2. When displaying images sequentially
When "MPEG-4" is selected for the image compression method of
the camera selected for a camera channel on the setup menu, the
respective sequence step will be skipped.
3. When playing recorded images
(1) Displayed playback time may be fast for several seconds (*)
when the following operations are performed while playing
recorded images
⋅ When MPEG-4 recorded images are played (by changing
camera channel, etc.)
⋅ When MPEG-4 image is enlarged (or when enlarged
MPEG-4 image is resized to the original size)
(When operating to zoom in/out a paused MPEG-4
recorded image, image of several seconds later than the
displayed image may be enlarged.)
⋅ When the [PLAY] button is clicked again while playing
MPEG-4 image
⋅ When the first frame is displayed by clicking the [NEXT
IMAGE] button during pausing
(2) Playback may be performed in several seconds intervals (*)
when the following operations are performed while playing
MPEG-4 image. Refer to page 20 for operations during
playback.
⋅ Reverse playback ([REV PLAY])
⋅ Fast playback/fast reverse playback ([FF] / [REW])
⋅ Reverse frame playback ([PREV IMAGE])
Example: When "3 seconds" is selected for the refresh
interval on the camera, MPEG-4 image will be
played in 3 seconds intervals.
(3) When two records are played sequentially, the last few frames
of the former record and the first few frames of the next record
may be displayed overlapped.
(4) When playing MPEG-4 image by designating time and date,
playback may start from a point several seconds before or
after the designated time and date or from the first frame of
the next record.
4. When recording images
(1) Time and date displayed on the recording event list (actual
start time of recordings) may not exactly indicate the actual
time of recording trigger (event occurrence time, start time of
the schedule recording, etc.), and also the recording duration
may be shortened for seconds worth two times of the refresh
interval set on the camera.
Example: When the set recording duration and the set
refresh interval of the camera are 10 seconds and
1 second respectively
10 - (1 x 2) = 8 (sec)
The minimum actual recording duration is 8
seconds.
(2) When pre-event recording is set to be performed, pre-event
recording duration may be longer than the set duration.
Example: Depending on the size of the image data, pre-
recording duration may be around 10 seconds
even when setting 5 seconds for the pre-event
recording duration.
5. When copying images
Copying may start from a point several seconds (*) later than the
designated start time when copying MPEG-4 images. To copy the
desired images for sure, designate start time several seconds earlier
than the time when the desired images are recorded, and set time
range for copying longer than the refresh interval set on the camera.
6. When downloading recorded images
Download of recorded images may start from a point several
seconds (*) earlier than the designated start time. Set time range for
download longer than the refresh interval set on the camera.
7. When transmitting images recorded at an event
occurrence to the FTP server
Duration of images to be transmitted to the FTP server, which are
recorded at an event occurrence, may not be exactly the same as
the duration set for "Duration-Pre" and "Duration-Post". Set
"Duration-Pre" and "Duration-Post" longer than the refresh interval
set on the camera.
8. Other
MPEG-4 images will not be attached to alarm mails.
Even when images are to be transmitted to the FTP server
periodically, MPEG-4 images will not be transmitted.
* Time (seconds) differs depending on the refresh interval set on
the camera (0.2 - 5 seconds). To shorten time lag, set the refresh
interval on the camera shorter. Refer to the operating instructions
of the camera for how to configure the refresh interval.
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About operating windows
Display and close the operating window
Operate the recorder from a web browser on a PC.
1 Start the PC.
2 Launch the web browser.
3 Enter the URL or IP address set for the recorder into the
address box and press the [Enter] key.
The authentication window is displayed.
• If [User authentication] is [Off], the authentication window
does not open (refer to the Setup Instructions (PDF file)).
Important:
• Refer to your system administrator about the IP address
settings.
• If the [Host authentication] is [On] (refer to the Setup
Instructions (PDF file)), only PCs that have an IP address that
is registered with the recorder can connect to the recorder.
For more information, contact your system administrator.
• Do not enter "0" on the front of the IP address when inputting
it.
Example:
OK: 192.168.0.50
NG: 192.168.0.050
• Refer to page 64 if a message appears in the information bar.
4 Enter a "User name" and "Password" that is registered
with the recorder, and click the [Login] button.
The top page is displayed.
Important:
• Refer to your system administrator for the user name and
password set for you.
Refer to the Setup Instructions (PDF file) for information about
user registration.
• The default user name and password settings are shown
below.
User name: ADMIN
Password: 12345
• To ensure security, change the ADMIN password before
starting operations. Also, change the password periodically.
Refer to the Setup Instructions (PDF file) for information about
changing passwords.
• When the unit is being operated without changing the default
administrator name and password, the pop-up window saying
that it is recommended to change the password will be
displayed.
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5 Click the buttons and tabs to set up operations.
Important:
• Refer to page 64 if a message appears in the information bar.
Note:
• The first time the recorder's top page is displayed on a PC the
wizard for installing ActiveX, which must be installed to view
images, is displayed. Follow the on-screen instructions.
• If WJ-ND200/WJ-ND300 ActiveX is already installed, delete
WebVideo ActiveX using Add or Remove Programs and then
install WJ-ND400 ActiveX.
• When the install wizard is displayed again even after
completing the installation of the ActiveX, restart the PC.
About operating windows
6 Close the web browser after operations and settings are
finished.
Follow the on-screen instructions for setting and ending
functions.
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About operating windows
Names and functions of components
Top page
(2) (3) (4) (5)
(1)
(6)
(9)
(8)
(1) [Control] button (page 11)
Performs operations such as searching for recorded images.
You can also perform the functions of the camera picture
switcher such as changing the display of camera live pictures
to multiscreen or sequential display.
(2) [Cam. select] button (page 12)
The switcher functions such as switching camera channels
are operable on this page.
(3) [Setup] button (page 13)
Sets up the recorder.
(4) Status display area (page 14)
Displays the recorder's status, such as the recording and
playback status.
(5) Current time display area
Displays the current time.
(6) Image display
Displays live and recorded images. Displays the camera title
in the upper left and the date/time in the upper right (current
for live, recorded for recorded images). Click the camera title
when viewing multiscreen to view the clicked image on a
single screen.
(7)
(8) [HDD] tab (page 15)
Controls recorded images, such as playing images or
downloading to save to a PC.
(9) [CAM] tab (page 17)
Controls the cameras' zoom, focus, and automatic functions.
(7) Playback point operation area (page 15)
Specify the playback position or skip to the latest images.
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About operating windows
[Control] button
The following operation panel appears when you click the [Control]
button.
(3)
(1)
(2)
(4)
(1) [Multiscreen select] box
Displays multiple images from up to 4 cameras at the same
time. Switches between the four screens with each clicking
the button following the preset camera combination (refer to
the Setup Instructions (PDF file)).
(2) [Sequence ] box
Switches the camera images automatically in a preset
sequence. The button indicator lights green during sequence
(refer to the Setup Instructions (PDF file)).
(3) [El-zoom] box
Displays the camera image at the magnification of the button
clicked.
(5)
(6)
(7)
(8)
(4) [Search] box
[Search] button
Searches for recorded images. The search results are shown
on the rec event list window (page 24, page 25).
[Area select] button
Selects disk to play or search (page 26).
(5) [Copy] box
Copies recorded images into the Copy area of the HDD.
(6) [Log] box
The history is shown on the rec event list window.
[Error log] button
Displays a log of the errors that occur.
[Access log] button
Displays the log in/log out time and date, the user name or
IP address.
[Event log] button
Displays the event log (when it occurred and a description).
[Network log] button
Displays a log of the problems that occur on the network.
(7) Rec event list
Number of events
Displays the total number of events in a list. If there are more
than 10 000 events, [>10000] is displayed.
[All list] button
Removes any conditions and all rec events are listed.
[Refresh] button
Updates the display to the most recent status.
[Prev page] button
Displays the previous page of the list.
[Next page] button
Displays the next page of the list.
[Time & date]
Displays the time and date.
[Ch]
Displays the channel of the recorded data.
[Rec]
Displays the recording mode (page 23).
[HDD]
Displays the number of the disk where data is stored.
[Info]
An icon is displayed on the image when audio is available.
:1x
:2x
:4x
(8) [Zoom in] button
Enlarges the display of live and recorded images.
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About operating windows
Note:
• The rec event list is displayed when the [Refresh] button is
pressed, or when searching (page 24, page 25) or when
selecting an area (page 26).
• The [All list] button is disabled during playback. Stop playback
and then do the search operation.
• When there are many cameras, the recording start time may
vary for each channel.
[Cam. select] button
The following operation panel appears when you click the [Cam.
select] button.
(1)
(2)
Group title
Camera title
(1) [Multiscreen select] box
Displays multiple images from up to 4 cameras at the same
time. Switches between the four screens by each clicking of
the button following the preset camera combination (refer to
the Setup Instructions (PDF file)).
(3)
(4)
(2) [Sequence] box
Switches the camera images automatically in a preset
sequence. The button indicator lights green during sequence
(refer to the Setup Instructions (PDF file)).
(3) [El-zoom] box
Displays the camera image at the magnification of the button
clicked.
:1x
:2x
:4x
(4) [Cam. select] box
Displays the group titles of the cameras connected to the
recorder when clicking [WJ-ND400]. Refer to the Setup
Instructions (PDF file) for information about group settings.
Displays the cameras the belong to that group when clicking
a group title. Displays the image of camera when clicking a
camera title on 1-screen.
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About operating windows
[Setup] button
The following operation panel appears when you click the [Setup]
button.
Refer to the Setup Instructions (PDF file) for more information.
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(7) [Server] button
Displays a menu for setting the server of recorder.
(8) [Network] button
Displays a menu for setting the network of recorder.
(9) [User mng.] button
Displays a menu for setting authentication.
(10) [Maintenance] button
Displays a menu for setting HDDs.
(11) [Config.] button
Displays a menu for disk information, data encryption
settings, and formatting disks.
Important:
• When settings are activated, all logged in users log out.
(12) [Help] button
Displays the Help window.
(1) [Quick] button
Displays a menu with the minimum settings necessary to
operate the recorder.
(2) [Basic] button
Displays a menu for system and date/time settings
necessary for basic operations of the recorder.
(3) [Emergency rec.] button
Displays a menu for emergency recording settings.
(4) [Event] button
Displays a menu for setting the operations for the occurrence
of each type of event (site alarm, terminal alarm, command
alarm).
(8)
(9)
(10)
(11)
(12)
(5) [Schedule] button
Displays a menu for setting recording/event action for
specified days and times.
(6) [Camera] button
Displays a menu for setting the network, group, and
sequence of cameras.
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About operating windows
Status display area
(1) (3) (4)(2)
(1) Displays the status of live and playback
images.
: Live images are being displayed.
: Recorded images are being played back.
: Images are being played back reversely.
: Images are being played back at fast
forward.
: Images are being played back reversely
at fast forward.
: Playback is paused.
: Recorded images and audio are being
downloaded.
: Recorded images and audio have been
downloaded.
[Step 1] to [Step 7]
: The playback speed is displayed.
:1x
: Approx. 4x
: Approx. 8x
: Approx. 16x
: Approx. 32x
: Approx. 48x
: Approx. 96x
: The sequence is being activated.
: Normal recording area or event recording
area of the HDD on the recorder is
selected.
: HDD copy area is selected.
: SD memory data is currently being
obtained.
(2) [REC] indicator
Displays the recording status.
: Recording is being performed.
: Recording is not being performed.
(3) Display the following statuses.
: Camera cannot be operated because a
user with a higher priority is using the
camera.
: Copying is being performed.
: Image data is being deleted.
(4) Information about the events and errors is
displayed.
"Alarm suspend [ALARM SUSPEND]" button
: Clicking this button to temporarily disable
alarm detection (page 34).
: This indication will be displayed while an
alarm is being suspended.
"Alarm [ALM]" button
: Displays when an event occurs. Clicking
this button clears the alarm action
(page 34).
"Error [ERR]" button
: An error has occurred. Clicking this button
clears the error occurrence. Refer to page
55 for details about errors.
Note:
• Emergency recording does not stop even if you click the "Alarm
[ALM]" button while recording. However, recording does stop if
the recording time is set to [Continue] for emergency recording.
14
: RAID is being recovered.
: Rec event list is filtered. For details on
filtering of recording event searches, refer
to page 24 for information on conditions
for filtering.
Page 15
Playback point operation area
About operating windows
(1) (2) (3)
(1) Displays the time and date for the download
start point/ending point. (page 42)
[Start] : Set the time and date to start the
image to be downloaded.
[End] : Set the time and date to end the image
to be downloaded.
[HDD] tab
(1)
(2) (3) (4) (5) (6) (11) (12)
(7) (8) (9) (10)
(1) [REW] button
Plays recorded images in reversely at high speed.
Each time the button is clicked, the reverse speed changes
Step 2 (4x) > Step 3 (8x) > Step 4 (16x) > Step 5 (32x) >
Step6 (48x) > Step 7 (96x).
(2) [PREV RECORD] button
Skips backward to play back recorded images.
(3) [REV PLAY] button
Plays recorded images in reverse.
(2) [Go to date] button
Used to playback images from a specified time and date.
(page 22).
(3) [Go to last] button
Skips to the latest recorded image on the displayed camera
channel and starts playback.
(10) [NEXT IMAGE] button
Clicking during playback or pause plays back one frame at a
time forward and then pauses.
(11) [Download (TO PC)] box
Downloads the image being played to the PC.
[Download] : Images and audio can be
downloaded.
[Viewer] : Downloads viewer software for playing
back downloaded images.
(4) [PLAY] button
Plays recorded images.
(5) [NEXT RECORD] button
Skips forward to play back recorded images.
(6) [FF] button
Plays recorded images at high speed.
Each time the button is clicked, the speed changes Step 2
(4x) > Step 3 (8x) > Step 4 (16x) > Step 5 (32x) > Step6 (48x)
> Step 7 (96x).
(7) [PREV IMAGE] button
Clicking during playback or pause plays back one frame at a
time reversely, and then pauses.
(8) [PAUSE] button
Clicking during playback pauses playback.
Clicking during pause restarts playback.
(9) [STOP] button
Stops playback and displays live images from the camera.
(12) [Rec] box
Click [Up] button to display the [Recording] and [Recording
stop] buttons.
Click [Down] button to hide the [Recording] and [Recording
stop] buttons.
[Recording] button : Starts recording manually.
[Recording stop]
button
Important:
• When displaying the [Recording] or [Recording stop] buttons,
click and hold [Up] button until displayed.
: Stops recording manually.
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About operating windows
Note:
• The operations are as follows when the image for playback is
an MPEG-4 image.
Date/Time Search : Playback may start a few seconds
before or after the specified time.
Reverse Playback : Not all recorded images are
displayed. Reverse playback is
performed at the refresh rate set for
the camera at the time of recording.
Playback During
Playback
Single Frame Reverse : Not all recorded images are
Fast Forward/Fast
Reverse
Downloading Images
During Playback
: Performing the playback operations
again during playback skips ahead a
few seconds.
displayed. Single frame reverse is
performed at the refresh rate set for
the camera at the time of recording.
: Not all recorded images are
displayed. Fast forward and fast
reverse are performed at the refresh
rate set for the camera at the time of
recording.
: Image may be saved including a few
seconds before the starting time and
date and a few seconds after the
ending time and date.
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About operating windows
[CAM] tab
The camera can be controlled (pan/tilt, zoom, focus, brightness, preset, auto mode) when the live image is from a camera that can pan and tilt.
Some camera operations cannot be done depending on the type of camera connected.
(1) (3) (4) (5)
(2)
(1) [Zoom] box
Click [-] or [+] to adjust the zoom. Click [x1] to return the
zoom to normal.
(2) [Focus] box
Click [Near] or [Far] to adjust the image focus.
Click [Auto] to adjust the focus automatically (auto focus).
(3) [Auto mode] box
Select the camera's auto mode function. Click [V] and select
an auto mode function (auto track, auto pan, preset
sequence, sort, patrol), and then click [Start]. Click [Stop] to
turn off the auto mode function.
(4) Control pad/buttons
Click the buttons on the control pad to move the camera to
the direction of the button (pan/tilt). Also, click in the control
pad to adjust the horizontal/vertical position (pan/tilt) of the
image. The pan/tilt movement increases if a clicked point
gets farther from the center point of the control pad.
(5) [Brightness] box
Click [-] (Dark) or [+] (Bright) to adjust the lens iris
(brightness).
Click [Reset] to reset the brightness.
(6)
(6) [Preset] box
[Go] button
The camera moves to the pre-registered preset position.
Click [V], select a preset number ([Home], 1 to 256), and then
click [Go]. To perform the preset operation, register the
camera's preset positions in advance.
[Set] button
Register preset positions that specify the direction of the
camera. Move the camera to the direction to register, click
[V], select a preset number (1 to 256), and then click [Set]
([Home] cannot be registered.).
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Page 18
Recording and playing images
Recording images and audio
Manual recording of images and audio
You can set the recorder for manual recording of images and audio.
Check with your system administrator about the manual recording
settings.
1 Click the [HDD] tab.
2 Click the [Up] button in the [Rec] box.
Click the [Up] button until the [Recording] and [Recording
stop] button are displayed.
3 Click the [Recording] button.
The [REC] indicator in the status display area lights (red),
and recording starts.
Recording mode and priority
The recorder has 5 recording modes. The access priority of the
recording modes is shown below. Images are recorded in the
highest priority mode when two or more recordings with different
recording modes started simultaneously, only recording with the
highest priority will start.
Priority Recording mode
1 Emergency recording
2 Post-event recording
3 Manual recording
4 Schedule recording
5 Pre-event recording
Audio recording
Audio can be recorded together with images. Audio recording can be
set for each of the camera channels. Refer to the Setup Instructions
(PDF file) for more information.
Note:
• Audio recording without images cannot be done. Only image
can be recorded.
• Audio recording and SD memory recording cannot be done at
the same time. When recording rate of the SD memory
recording is set to other than [Off], audio recording for that
camera channel is automatically turned [Off].
4 Click the [Recording stop] button.
The [REC] indicator in the status display area turns off, and
recording stops.
Note:
• When recording in a recording mode that has a higher priority
than Manual, Manual recording goes to standby until the other
recording finishes. Refer to the "Recording mode and priority"
(table) for information about access priority.
• When recording in modes other than Manual recording
(Emergency recording, Event recording, or Schedule
recording), recording continues even if you press the
[Recording stop] button.
• It is impossible to record images when images are not being
received from cameras.
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Page 19
Playback
Playback recorded images
Play back recorded images. There are three ways to play recorded images, specify a time and date, specify search conditions, or select a disk.
1 Click the [HDD] tab. 2 Click the [PLAY] button.
Plays recorded images. "Playback operation [Step 1]" is
displayed in the status display area.
Playback will start from the finish point (time and date) of the
last playback.
3 On the [HDD] tab, click the [STOP] button.
"Playing [Step 1]" disappears from the status display area
and playback is stopped.
• The live image from the camera is displayed in the Image
display.
Note:
• The audio with the images is played when single screen is displayed.
• The audio from the upper-left camera channel is played when multiscreen are displayed.
• Play the most recent images the first time images are played after logging in. The default setting is to start playing 30 seconds before the
most recent images. The settings for the playback start schedule are shown below.
5s/10s/30s/1min/5min
For information about settings, contact your system administrator.
• If multiple browsers and viewers are running at the same time, audio playback may not be correct.
To play back the audio correctly, run either the browser or the viewer only.
• Playback may slow down or briefly stop if the load on the main unit is too large (many cameras are connected, many images are being
played or shown etc.).
• When playing images on multiscreen, images will be played with frame dropping.
• When playing image recorded a different recording rate (one at a higher rate and the other at a lower rate) simultaneously on multiscreen,
the difference between the displayed time for each channel will be widen.
• To play SD memory data, search for a recording event and select the images from the rec event list (page 24).
• Image and audio sometimes may not be synchronized.
• Click the [Cam. select] button while playing back images, click a camera title to change the camera channel.
• You can change to the multiscreen display by clicking the [Multiscreen select] button during playback.
• Click the camera title when viewing miltiscreen to view the clicked image on a single screen.
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Page 20
Playback
Operations during playback
Function Button Operation
Playback/reverse playback • Plays recorded images.
• Plays recorded images in reverse.
Note:
• Clicking the [Play] or [Reverse play] button while recording at a low rate
may not play the images being recorded either forward or reverse.
Stop
Pausing • Clicking during playback pauses play back.
Frame play/reverse frame
play
• Clicking during playback stops playback and displays the live image.
• Clicking while paused restarts playback.
• Clicking [NEXT IMAGE] during play or pause plays one frame at a time in
forward, or pauses.
• Clicking [PREV IMAGE] during play or pause plays one frame at a time
backward, or pauses.
Note:
• Not all recorded images are displayed if the image being played back is
MPEG-4. Single frame reverse occurs at the refresh rate set for the
camera.
Skip/reverse skip • Clicking [NEXT RECORD] starts playing preceding images.
• Clicking [PREV RECORD] starts playing previous images.
• If the skip destination does not exist, playback continues. In this c ase, the
play time may go back one minute.
Fast playback/fast reverse
playback
• Each time the [FF] button is clicked, the speed changes, Step 2 (4x), Step
3 (8x), Step 4 (16x), Step 5 (32x), Step 6 (48x), Step 7 (96x).
• Each time the [REW] button is clicked, the reverse speed changes, Step 2
(4x), Step 3 (8x), Step 4 (16x), Step 5 (32x), Step 6 (48x), Step 7 (96x).
• Clicking the [PLAY] or [REV PLAY] button during fast forward or reverse
changes the speed to normal speed.
20
Note:
• Not all recorded images can be displayed if the image being played back
is MPEG-4. Fast forward/reverse is played back at the refresh cycle set
on the camera.
Skip to the latest image [Go to last] • Skips to the latest image and starts playback. The default setting is to skip
to 30 seconds before the most recent image.
The settings for skipping to the latest image are shown below.
5s/10s/30s/1min/5min
For information about settings, contact your system administrator.
Note:
• Clicking the [Go to last] button while recording at a low rate, the latest
image being recorded may pause or may not be displayed.
Page 21
Playback
Function Button Operation
Playback on a multiscreen • Images being played back are displayed on a split screen (4-screen).
• Displays multiple images from up to 4 cameras at the same time. Each
time the button is clicked, the 4 screens change. Refer to the Setup
Instructions (PDF file) for information about camera group settings.
• To return to a single screen display, click the camera title in the [Cam.
select] box or a camera title displayed in the image.
Note:
• The various channels may lose synchronization while viewing
multiscreen. The times can be synchronized by pausing and then clicking
the [PLAY] button again.
• Using the single frame function while multiscreen are displayed may
cause discrepancies in the image of that channel.
Electronic zoom • Enlarge the size of the image.
Clicking the button in the [El-zoom] box while one screen is being
displayed enlarges the image.
[x1] button: Digitally zooms image by 1x.
[x2] button: Digitally zooms image by 2x.
[x4] button: Digitally zooms image by 4x.
• The point where a zoomed image is clicked becomes the center of the
screen.
Zoom in [Zoom in] • Enlarges images being played.
• Right click on the image being played, and select [Zoom in] from the menu
that is displayed.
• To return from the zoomed display to the regular display, right click on the
image being played, and select [BACK] from the menu that is displayed.
Note:
• When MPEG-4 image is enlarged, it may take the first few seconds for
refresh interval of image.
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Page 22
Playback
Playback from a designated time and date
Playback images from a designated time and date. You can also
playback while recording.
1 Click the [Cam. select] button.
The camera list is displayed in the [Cam. select] box.
2 Click the camera channel you want to play back.
3 Click the [Go to date] button on Playback Point
Operation area.
This displays the [Go to date] window.
4 Click the [V] button and select the time and date of th e
image to play back.
• Standard channel
If cameras are setup in multiple countries, you must set
which camera channel time and date to use as standard.
If the recorder and the camera are set in the same time
zone, set to [--].
6 On the [HDD] tab, click the [STOP] button.
"Playing [Step 1]" disappears from the status display area
and playback is stopped.
• The live image from the camera is displayed in the Image
display.
Note:
• When an MPEG-4 image is being played back, playback may
start from a point several seconds before or after the
designated time and date.
• To playback SD memory data saved on the recorder, display
the rec event list and search for the recorded event to playback
(page 24).
Playback is not possible by playing back from the designated
time and date.
• Where there is no image for the designated time and date, the
image closest to the entered time and date is played back.
Search for and playback images
Search for and playback recorded events on the rec event list (rec
event search).
Note:
• When doing a rec event search, the area that can be searched
depends on the disk area that is selected.
Refer to page 26 for details about area selection.
5 Click the [PLAY] button.
"Playing [Step 1]" is displayed in the status display area and
images recorded at the designated time and date are played
back.
• Refer to page 20 for information about operations during
playback.
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Page 23
Filter conditions
Playback
Filter
Conditions
Time and
date
Event Search only for images of the selected recording mode. Select from the following recording modes.
Camera Searches selected camera channels.
Select the starting and ending time and date to search for images recorded during that period.
• Manual [MAN]
• Schedule [SCH]
• Emergency [EMR]
• Site alarm [CAM]
• Terminal alarm [TRM]
• Command alarm [COM]
• SD memory recording [SD]
: Manual recording (page 18)
: Schedule recording (refer to the Setup Instructions (PDF file))
: Emergency recording (refer to the Setup Instructions (PDF file))
: Records according to site alarms (refer to the Setup Instructions (PDF file))
: Records according to terminal alarms (refer to the Setup Instructions (PDF file))
: Records according to command alarms (refer to the Setup Instructions (PDF file))
: SD memory recording (refer to the Setup Instructions (PDF file))
Rec event list display
Search
Number of the list
data
[All list] button : Removes any conditions and lists, all rec
[Refresh] button : Updates the display to the most current
[Prev page] button: Displays the previous page of the list.
[Next page] button: Displays the next page of the list.
[Time & date] : Start time of recording will be displayed.
[Ch] : Displays the channel of the recording
[Rec] : Displays the recording mode.
[HDD] : Number of the disk where the recorded
[Info] : Additional information will be displayed,
: Displays the total number of the listed data.
When there are more than 10 000 logs,
[>10000] is displayed.
events are listed.
status.
camera.
image is located.
when audio is attached.
Note:
• The rec event list is displayed when the [Refresh] button is
pressed, or when searching (page 24, page 25) or when
selecting an area (page 26).
• The [All list] button is disabled during playback. Stop playback
and then do the search operation.
• When there are many cameras, the recording start time may
vary for each channel.
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Page 24
Playback
Search for and playback recorded events
1 Click the [Control] button.
2 Click the [Search] button in the [Search] box.
This will display the [Select search method] window.
3 Click the [Rec event search] button.
This displays the [Rec event search] window.
5 Click the [OK] button.
• [FILTERING] is displayed on the status display area and
the filtered results are displayed.
• This displays the search results on the rec event list
window.
• To clear the filter, click the [All list] button. All events are
displayed and [FILTERING] disappears.
6 Click the recorded event time to playback.
The image at the selected recorded event time is played
back.
• Refer to page 20 for information about operations during
playback.
4 Conditions for filtering.
• Time & date
Filter by time and date. Click the [V] button and select the
starting and ending time and date.
• Rec event
Filter by recording event by clicking the recording event to
search for.
• Selecting [SD memory rec.] clears all selections other
than SD memory data. Selecting something other than
[SD memory rec.] clears the SD memory data selection.
• Standard ch
If cameras are setup in multiple countries, you must set
which camera channel time and date to use as standard.
If the recorder and the camera are set in the same time
zone, set to [--].
• Camera
Filter by camera channel by selecting the check box of the
camera channel to search.
7 On the [HDD] tab, click the [STOP] button.
Stops playback.
Note:
• Playback of SD memory data
If there are only a few images recorded during a single event,
they may not play back correctly (black screens may appear or
refreshing may take a long time). If this happens, you can use
next frame/previous frame to display the images.
• Playback of SD memory data on multiscreen
If the images are not played back correctly on multiscreen, play
them on a single screen.
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Page 25
Playback
Search for and playback images with motion at a specific time and date (VMD search)
Search for images with motion on a specific time and date from
images recorded by cameras that support VMD search and view
them in a list. Select and playback images of a specified time and
date from the results list.
Important:
• To do a VMD search, the cameras that support VMD search
need to be set in advance.
Refer to the "readme.txt" file on the CD-ROM bundled with the
recorder for information about the camera models that support
VMD search.
For details refer to the operating instructions for the camera.
1 Click the [Control] button.
2 Select the camera showing the live image you want to
search for or playback.
3 Click the [Search] button in the [Search] box.
This will display the [Select search method] window.
5 Click the [V] button and set the date range and the basic
channel for the VMD search.
6 Set the area for the motion search.
Specify the area by dragging the mouse on the area of the
image.
7 Click the [OK] button.
Searching starts.
• This displays the search results on the rec event list
window.
• Searching may take a while.
4 Click the [VMD search] button.
The [VMD search] window is displayed.
Note:
• Live images are shown live and recorded images are shown
paused in the image area.
Important:
• In the list of VMD search results, the [Info] audio information
icon is not displayed even if audio is attached to the file.
• You cannot do VMD searches of SD memory or pre-event
recording data.
8 Click the recorded event time to playback.
The image at the selected recorded event time is played
back.
• Refer to page 20 for information about operations during
playback.
• Images are played back in 1-screen only. Click the
[Multiscreen select] button after playback has started to
display images in multiscreen.
9 Click the [STOP] button.
Stops playback.
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Page 26
Playback
Note:
• When doing a VMD search in the multiple image screen, the
upper-left image is searched.
• If you do a VMD search during sequence operations, the
sequence operation stops.
Select an area to play back
Playback camera images saved in the Normal recording area, Event
recording area, and Copy area on the HDDs.
1 Click the [Control] button.
2 Click the [Search] button in the [Area select] box.
This will display the [Area select] window.
• The Area select window is not displayed during playback.
• "Playing [Step 1]" disappears from the status display area
and a live image from the camera is displayed in the
Image display.
• If you press the [PLAY] button after stopping playback,
playback resumes from the time and date when playback
was stopped.
3 Select the check box for the area to be played back.
• Normal area/Event area
• Copy area
4 Click the [OK] button.
The selected disk is displayed in the status display area.
5 Click the [HDD] tab.
6 Click the [PLAY] button.
"Playing [Step 1]" is displayed in the status display area and
the recorded images on the selected disk are played back.
• Refer to page 20 for information about operations during
playback.
7 Click the [STOP] button.
Stops playback.
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Page 27
Screen operations
Live images
Live images from a camera are displayed on a web browser. The live images from the cameras can be displayed on a web browser in one or
multiscreen.
Images can also be automatically displayed in a sequence.
1-screen display
1 Click the [Cam. select] button.
The camera list is displayed in the [Cam. select] box.
Note:
• About Selecting a Camera
Click [WJ-ND400] to display the group titles of the cameras set
on the recorder. Clicking a group title displays the cameras that
belong to that group. Clicking a camera's title displays that
camera's image.
• About selecting a camera from the right-click menu
You can change the image by right clicking on the image and
selecting a camera from the menu that appears.
2 Click [WJ-ND400] and select in order the camera group
title and camera title.
The live image from the selected camera channel is
displayed.
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Page 28
Live images
Useful functions while images are displayed
Function Name Button Operation
Electronic zoom
Zoom in [Zoom in] • Enlarges live images.
*
• Enlarges live images.
Clicking the button in the [El-zoom] box while one screen is being displayed
enlarges the image.
[x1] button: Digitally zooms image by 1x.
[x2] button: Digitally zooms image by 2x.
[x4] button: Digitally zooms image by 4x.
• The point where a zoomed image is clicked becomes the center of the
screen.
• To zoom in to the image, right click on the image, and select [ZOOM IN]
from the menu that is displayed.
• To return from the zoomed display to the regular display, right click on the
image being played, and select [BACK] from the menu that is displayed.
Note:
• When MPEG-4 image is enlarged, it may take the first few seconds for
refresh interval of image.
Skip to the latest image [Go to last] By clicking on a displayed live image, you can skip to and playback the latest
image on that camera channel. Refer to page 15 for more information.
* This operation is only available when 1 screen is displayed.
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Page 29
Live images
Camera control
The following camera operations are available when live images
from a camera with the pan and tilt function are displayed on a single
screen. Operations may not be possible depending on the model of
the connected camera.
Pan & tilt : Adjust the cameras horizontal and vertical
position.
Zoom : Zoom in/out the image.
Focus : Adjust the focus point of the image.
Brightness : Adjust the lens iris. (brightness)
Preset operations : Registers the preset position of camera. /
Moves the camera to the registered preset
positions.
Auto : Select the camera's automatic mode
function.
Pan & tilt operations
Adjust the camera image's horizontal and vertical position.
1 Click the [CAM] tab.
Zoom, focus, brightness operations
Adjust the zoom, focus, and brightness of the image.
Zoom : Adjust the size of the image. The degree of
zoom depends on the type of camera. For
details refer to the operating instructions for
the camera.
Focus : Adjust the focus point of the image. The
focus point can be adjusted automatically
(auto focus).
Brightness : Adjust the lens iris (brightness). The lens iris
can also be reset.
1 Click the [CAM] tab.
Control button : Click to adjust the direction of the camera.
Control pad : Click to adjust the direction of the camera. If
Image display
area
a clicked point gets farther from the center
point of the control pad.
: Click the desired point to be center of the
field angle in the displayed image.
The camera direction moves to the position
you clicked.
• Zoom
Click the [-] or [+] button in the [Zoom] box to adjust the zoom.
Click the [x1] button to reset the zoom.
• Focus
Click the [Near] or [Far] button in the [Focus] box to adjust the
focus.
Clicking the [Auto] button to do set focus automatically.
• Brightness
Click the [-] (Dark) or [+] (Bright) button in the [Brightness] box to
adjust the lens iris (brightness).
Click the [Reset] button to return brightness to normal.
Note:
• You can also adjust the zoom by using the mouse wheel button.
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Page 30
Live images
Registration of a camera direction on the preset
position.
The current camera direction can be registered on the specified
preset position. Registered preset positions can be used with a
camera supporting the preset position function.
1 Click the [CAM] tab.
2 Perform the camera's pan and tilt operation to move the
camera to the position to be registered.
3 Click the [V] button in the [Preset] box and select the
preset number (1 to 256) you want to register. [Home]
cannot be registered.
4 Click the [Set] button.
The selected preset number is registered.
Auto mode function (Auto pan etc.)
Operates the auto functions set for the camera.
1 Click the [CAM] tab.
2 Click the [V] button in the [Auto mode] box and select
the auto mode (auto tracking, auto pan, preset
sequence, sort, patrol) you want to start.
3 Click the [Start] button in the [Auto mode] box to start
the auto mode function.
To turn off the auto mode function, click [Stop].
Note:
• For information about camera's auto mode functions, refer to
the camera's operating instructions.
Move a camera to the preset position.
Move a camera to the preset position registered in advance.
Registering preset positions is required to perform the preset
function.
1 Click the [CAM] tab.
2 Click the [V] button in the [Preset] box and select the
preset number (Home, 1 to 256) to be moved.
3 Click the [Go] button.
The camera moves to the position that was registered as the
preset position for that number.
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Live images
4-screen (Multiscreen) Display switching (Sequence)
Images from cameras will be displayed on a 4-screen.
1 Click the [Cam. select] button.
Automatically switches the camera image. Refer to page 28 for
information about this handy function for use while images are
displayed.
1 Click the [Cam. select] button.
2 Click the [Sequence] button.
Live images are displayed in sequence according to the
preset sequence operation settings.
• The [Sequence] button indicator lights green and [SEQ] is
displayed on the status display area.
2 Click the [Multiscreen select] button.
Images from cameras will be displayed on a 4-screen.
• Switch between the preset 4-screen camera combinations
with each click of the [Multiscreen select] button (refer to
the Setup Instructions (PDF file)).
3 Click the camera title in the [Cam. select] box or the
camera title displayed on the image.
Returns to 1-screen Display.
Note:
• About starting multiscreen display from the right-click menu
You can change to multiscreen display by right clicking on the
image and selecting "multiscreen [1 - 4]" from the menu that
appears.
• About zooming the display from the right-click menu
To zoom in to the 4-screen, right click on the 4-screen, and
select [ZOOM IN] from the menu that is displayed.
• When the [Go to last] button is clicked while displaying live
images, playback of the latest recorded images from the
selected camera channel will start. (It is available to select a
time to be skipped when the [Go to last] button is clicked.
Default: 30 seconds)
• The audio of the upper-left camera channel will be heard when
multiscreen are displayed.
• When performing a VMD search (page 25) on the multiscreen,
the upper-left image is searched.
3 Click the [Sequence] button.
The [Sequence] button indicator goes out and the sequence
operation is stopped.
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Live images
Note:
• If you perform VMD search (page 25), 1-screen (page 27), or 4screen (page 25) during sequence operations, the sequence
operation will stop.
• When an image in the sequence cannot be displayed, the
image for the next step is displayed. (MPEG-4 image is also
unavailable to display. It will be skipped automatically.)
• When the [Go to last] button is clicked while displaying images
sequentially, playback of the latest recorded images from the
selected camera channel will start. (It is available to select a
time to be skipped when the [Go to last] button is clicked.
Default: 30 seconds)
• About starting sequence operations from the right-click menu
You can start sequence operations by right clicking on the
image and selecting [SEQ] from the menu that appears. You
can also stop sequence operation by selecting [SEQ] during
sequence operation.
• About zooming the display from the right-click menu
If you zoom in to the image by right clicking on the image, and
selecting [ZOOM IN] from the menu that is displayed during
sequence operation, the sequence operation will stop.
• Audio stops during sequence operations.
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Managing
Event
The recorder's alarm action starts according to the settings when an event occurs. The event function includes, terminal alarms, command
alarms, and site alarms. Refer to the Setup Instructions (PDF file) for information about event functions.
Event action include the following.
Event functions
About Events
Event action will be performed when some events occur.
Events include, terminal alarms, site alarms, and command alarms.
For example, if a camera sends a site alarm, the recorder receives
the alarm and an event occurs.
About event action
Event action is the action done when an event occurs.
Depending on the settings event action include, recording images,
recording logs, sending external notification (mail notification, LED,
buzzers, transmitting to FTP and others). Here, action that send
external notifications are called alarms.
Events
(Terminal alarms, site alarms,
and command alarms)
Event action
-Event recording
-Log
Alarm action
-Mail notification
-LED
-Buzzer
-FTP transmission
Image of event/alarm action
The recorder starts an event according to the settings when the
following events occur.
• Terminal Alarm : Signals from door sensors or other
external devices are transmitted through
the alarm terminal on the rear panel of the
recorder.
• Command Alarm : Receives command alarms from PCs via a
network.
• Site Alarm : Receives the Panasonic alarm protocol
from network cameras.
• Start recording images
Recording is done according to the recording duration and rate
settings on the setup menu (refer to Setup Instructions (PDF
file)). The images from a camera before an event occurs can be
recorded and linked to the event (pre-event recording).
• Display alarm messages
A pop-up window appears to indicate an event has occurred.
• Alarm indicator blinks
Alarm indicator on the front of the recorder blinks.
• Buzzer sounds
The buzzer sounds according to the settings on the setup menu
(refer to the Setup Instructions (PDF file)).
• The camera goes to its preset position.
The camera moves to a pre-registered preset position. Refer to
"Camera control (page 29)" for information about registering
preset positions.
• Notify of an event occurrence by sending e-mails
Alarm mail (notification of the time and date of an event) is sent to
registered e-mail addresses when an event occurs. A JPEG
image can be attached to this e-mail. Up to 4 addresses can be
registered to receive the alarm mail. Refer to the Setup
Instructions (PDF file) for information about settings.
• Alarm signal output from the Alarm/Control connector on the rear
panel of the recorder (Alarm output)
When an event occurs, a signal is output from the Alarm/Control
connector on the rear panel of the recorder to sound the buzzar.
The time the signal is output is set on the setup menu (refer to
the Setup Instructions (PDF file)).
• Event log is recorded
When an event occurs, the type of event and the time it occurred
are recorded in an event log.
• Images recorded during events are sent to an FTP server
When an event occurs, images are recorded from when the
event starts for a set period of time and are automatically sent to
an FTP server. Refer to the Setup Instructions (PDF file) for
information about settings.
• A PC is notified of an alarm according to Panasonic alarm
protocol settings
When an event or error occurs, a PC is automatically notified
regarding event or error information according to the [Panasonic
alarm protocol] settings. Install the software (option) on the PC
designated to receive and display event or error notification.
Refer to the "readme.txt" file on the CD-ROM for details about the
software.
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Event
Operations during an event
When an event occurs and is recognized by the recorder, alarm action starts according to the settings. Refer to page 33 for information about
alarm action.
Note:
• When an event occurred and the corresponding camera's compression method is "MPEG-4", event recording may start from a point several
seconds after the event occurrence and the recording duration may be shortened for several seconds.
Canceling alarm action Suspend alarm action
Alarm action starts according to the settings when an event occurs.
You can also manually cancel the alarm action.
1 When an event occurs, the "Alarm [ALM]" button is
displayed on the status display area.
2 Click the "Alarm [ALM]" button.
The alarm action is canceled.
Note:
• Emergency recording does not stop even if you click the "Alarm
[ALM]" button while recording. However, recording stops if the
recording time is set to [Continue] for emergency recording.
The recorder can be set so that alarms do not occur even if an event
occurs. Use this function to do settings or other work when you do
not want the alarm to operate. However, recording and event logs
are still recorded, preset operations are still performed, and the
alarm [ALM] button is displayed.
1 Display the operation window.
2 Click the [ALARM SUSPEND] button.
The [ALARM SUSPEND] indicator on the front of the
recorder lights and alarm action is suspended.
3 Click the [ALARM SUSPEND] button.
The "Alarm suspend indicator [ALARM SUSPEND]" on the
front of the recorder turns off and release the alarm
suspension.
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Cancel the Error Status
When an error occurred, the unit will be in the error status.
To release the unit from the error status, do the following.
1 When an error occurred, the [ERR] button will be
displayed in the status display area.
2 Click the [ERR] button.
The unit will be released from the error status.
Event
Note:
• Depending on the error, the ERROR indicator on the front of the
unit does not go off even if the [ERR] button is clicked.
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Preventing illegal operations
You can lock the buttons on the front panel of the recorder to prevent them from being operated.
Lock Cancel
1 Press the arrow buttons (up or down) on the front panel.
Continue to press it until [Keylock Mode] is displayed.
2 Press the [SET] button.
[Keylock Enabled] is displayed and Key Lock is set.
1 Press the arrow buttons (up or down) on the front panel.
Continue to press it until [Keylock Mode] is displayed.
2 Press the [SET] button.
[Locked] is displayed and the password entry screen
appears.
3 Enter your password (default is 12345).
• Move the cursor using the arrow buttons (left or right) and
enter values from 0 to 9 using (up or down).
• You can set the password on the setup menu. Refer to
the Setup Instructions (PDF file) for more information.
4 Press the [SET] button.
Key lock is canceled.
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Checking logs
You can check logs of malfunctions, access, events (time/date, description), and network malfunctions.
Error log Access log
You can view a listing of the errors that have occurred on the
recorder.
Displays the log in/log out time and date, the user name and IP
address.
1 Click the [Control] button.
2 Click the [Error log] button in the [Log] box.
Errors that have occurred on the recorder are shown in a list
(Error Logs) on the rec event list. Refer to page 52 for more
information about Error logs.
1 Click the [Control] button.
2 Click the [Access log] button in the [Log] box.
Access logs are shown in a list on the rec event list.
3 Click the [List] button.
The error log list closes.
Note:
• A maximum of 100 logs are listed on the error log list. When
there are over 100 logs, the oldest are overwritten.
• If the current error and last recorded error are the same, only
the time and date of the latest log will be updated.
• Live images will not be refreshed correctly while the displayed
logs are being refreshed.
About the Access log
**LOGIN/**LOGOUT: Users and hosts that logged in or out.
CONFIG LOGIN/
CONFIG LOGOUT
USE BUTTON
PUSHED
The user name or IP address is shown in **.
: Logged in or out of configuration
settings.
: Pressed [USE] button for over 2
seconds.
3 Click the [List] button.
The access log list closes.
Note:
• A maximum of 100 logs are listed on the access log list. When
there are over 100 logs, the oldest are overwritten.
• Live images will not be refreshed correctly while the displayed
logs are being refreshed.
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Checking logs
Event log
You can view the Event log (when events occurred and a
description) in a list. For information about events, refer to page 33.
1 Click the [Control] button.
2 Click the [Event log] button in the [Log] box.
Event logs are shown in a list on the rec event list.
Network log
You can view the Network log (when they occurred and a
description) in a list.
1 Click the [Control] button.
2 Click the [Network log] button in the [Log] box.
Network logs are shown in a list on the rec event list. Refer to
page 52 for more information about Network Logs.
About Event logs
COM : Command Alarm
EMR : Emergency recording
TRM : Terminal Alarm
CAM : Site Alarm
SCD : Scene Change Alarm
EXT START : External recording start
EXT STOP : External recording stop
3 Click the [List] button.
The event log list closes.
Note:
• A maximum of 750 logs are listed on the Event log list. When
there are over 750 logs, the oldest are overwritten.
• Live images will not be refreshed correctly while the displayed
logs are being refreshed.
3 Click the [List] button.
The Network log list closes.
Note:
• A maximum of 1000 logs are listed on the Network log list.
When there are over 1000 logs, the oldest are overwritten.
• If the current error and last recorded network log are the same,
only the time and date of the latest log will be updated.
• Live images will not be refreshed correctly while the displayed
logs are being refreshed.
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Copying recorded images
Images recorded to a disk can be selected and copied to an area on a HDD.
We recommend backing up important data in case of HDD malfunction or unexpected accident.
Copying
You can copy images recorded in the Normal recording area/Event
recording area to the Copy area while live images are being
displayed and while recorded images are being played back.
1 Click the [Control] button.
2 Click the [Copy] button.
This will display the [Data copy] window.
Important:
• Images are copied before audio.
• All images and audio may not be copied depending on the
time set for copying.
Note:
• In the following cases, copying during operation is canceled.
⋅ If a different user changes the settings during copying.
⋅ When a user who started manual copying from a PC web
browser closes the Web browser (copying stops about 90
seconds after the web browser is closed).
• Copying is not possible in the following cases. A pop-up screen
appears when you click the [Copy] button.
⋅ When a different user is during copying
⋅ When the Copy Area is selected as the area
• When the user who started copying presses the [Copy] button
while during copying, the Copy Cancel screen opens and
copying can be canceled.
• When an MPEG-4 image is selected for copying, you can start
copying from a specified date and time.
• Selected cameral channels or SD memory data within a
specified time rage are copied to the Copy Area.
3 Click the camera channel you want to copy.
You can select multiple camera channels.
4 Click the [V] button and select the starting and ending
time and date for the copy.
5 Set which camera channel time and date to use as
standard time zone.
If cameras are setup in multiple countries, you must set
which camera channel time and date to use as standard time
zone. If the recorder and the camera are set in the same time
zone, set to [--].
6 Click the [OK] button.
[COPY] is appeared in the status display area and copying
begins.
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Copying recorded images
Playing back copied images
You can playback copied images.
1 Click the [Control] button.
2 Click the [Area select] button in the [Search] box.
This will display the [Area select] screen.
3 Select the [Copy area] check box.
4 Click the [OK] button.
Logs (when copied and a description) of copied images are
shown in a list in the rec event list.
5 Click the [HDD] tab.
6 Click the log to playback.
"Playing [Step 1]" is displayed in the status display area and
the recorded images on the selected disk are played back.
7 Click the [STOP] button.
Stops playback.
• "Playing [Step 1]" disappears from the status display area
and a live image from the camera is displayed in the
Image display.
• Playback will start from the finish point (time and date) of
the last playback.
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Deleting images
Manual deletion
You can manually delete images and audio recorded on the Normal
recording area, Event recording area and Copy area of the
recorder's HDD. By setting a time and date, the images recorded the
day before the set time and date will be subject to deletion.
Important:
• Note that deleted images and audio cannot be recovered.
• You can set period of time, after which the images on the HDD
are automatically deleted (HDD auto delete). For more
information, contact your system administrator.
• When [Stop] is set under [Disk end mode] on the setup menu,
disk space does not increase even after deletion.
1 Click the [Setup] button and then click [Maintenance].
2 On the sub-menu that appears, click [Disk].
This will display the "Disk setting" window.
3 Select the area to delete from [Manual delete for normal
recording area], [Manual delete for event recording area],
and [Manual delete for copy area] and enter a time and
date.
Images and audio recorded before the set time and date will
be deleted.
4 Click the [Delete] button.
This will display a confirmation window.
5 Click the [OK] button.
The data is deleted.
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Downloading images
Downloading images for playback
You can download images to the PC by setting the start and end
time and date for download of images being played back.
Downloaded images are saved as image data files (file name.n3r)
and audio data file (file name.n3a). Refer to page 44 for information
on playing back downloaded images.
1 Click the [HDD] tab.
• The download time is longer if audio or alteration
detection data is attached.
6 Click the [Save] button.
The window for specifying the save destination of the file is
displayed.
• If you selected the [With Audio] check box in step 5, a
redownload window appears after image data has been
downloaded.
2 Enter the playback time and date for the image being
played to be downloaded in "Start".
You can click the [Start] button at the playback position you
want to start downloading the image being played.
3 Enter the playback date and finishing time for the image
being played to be downloaded in "End".
You can click the [End] button at the playback position you
want to end downloading the image being played.
• The maximum time allowed for a single download is 20
minutes.
4 Click the [Download] button.
This will display the "Download Settings" window.
• The specified time and date are displayed in the "Start"
and "End" boxes.
7 Create a new folder in the selected destination and click
the [Save] button.
Image data (file name.n3r), and audio data (file name.n3a)
are downloaded. Save the image data and audio data in the
same folder.
Note:
• When an MPEG-4 image is downloaded, a few seconds before
and after the specified start and end time may be downloaded.
5 Select whether the data for download has audio or
whether data for alteration detection is attached and
click the [OK] button.
The File Download window is displayed.
42
Important:
• During download, space* equal to at least twice the file size is
required on the PC HDD.
*Limited by Microsoft
• If a download is canceled while in progress, the downloaded
file will not playback correctly on the PC.
®
Internet Explorer.
Page 43
Downloading images
Downloaded image operations
When you download an image for playback, image data (file
name.n3r), and audio data (file name.n3a) are downloaded. Using
the viewer software available for download from the recorder, you
can playback, save, and print downloaded data.
Downloading the viewer software
1 Click the [HDD] tab.
2 Click the [Viewer] button in the [Download (TO PC)] box.
The [File Download] window is displayed.
3 Click the [Save] button.
The window for specifying the save destination of the file is
displayed.
Installing the viewer software
You must uninstall any previous versions of the viewer software
before installing the latest version.
1 Double-click the downloaded n3vsetup.exe file.
This will display the end user's license agreement.
2 Select [I accept the terms in the licence agreement] and
click the [Next >] button.
This displays the entering user information.
4 Create a new folder in the selected destination and click
the [Save] button.
The viewer software is downloaded.
3 Enter the user information and click the [Next >] button.
This will display the setup selection.
• You may leave some user information fields blank.
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Downloading images
4 Select [Anyone who uses this computer (all users)] and
then click the [Next >] button.
The wizard is ready to install.
5 Click the [Install] button.
When the installation is successfully completed, the following
window will be displayed.
Uninstalling the viewer software
In Windows XP
1 Select [Add or Remove Programs] from the Control
Panel.
2 Select [ND_Viewer] from the list of installed programs,
and then click the [Remove] button.
The uninstall program launches.
3 Uninstall the program following the instructions on the
window.
In Windows Vista
1 Select [The uninstall program] from the Control Panel.
2 Select [ND_Viewer] from the list of installed programs,
and right click. Select [Uninstall and Change] in the
menu that is displayed.
The uninstall program launches.
3 Uninstall the program following the instructions on the
window.
6 Click the [Finish] button.
Installation of the viewer software is complete.
Playing back images
1 When you launch the viewer software, the following
window appears.
2 Click the "Open File [OPEN]" button.
The file open window opens.
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Downloading images
3 Select the downloaded image data (file name.n3r).
• You can select multiple files while pressing either the
[Ctrl] or [Shift] keys. A maximum of 32 files can be
selected.
• When you play audio data, put both image data (file
name.n3r) and audio data (file name.n3a) in the same
folder.
4 Click the [Open] button.
This displays the image.
5 Click the [PLAY] button.
• When playback is finished, a black window is displayed
and playback is paused.
• When multiple files are selected, click the [NEXT
RECORD] or [PREV RECORD] buttons to switch
between images.
• Click the [Zoom] button to enlarge the image twice the
size.
• Depending on the specifications of the PC, playback may
not be smooth.
• You can turn audio on or off by clicking the [Speaker
(audio on)] or the [Speaker (audio off)] button.
• If browser, viewer, or HDD viewer are running at the same
time, audio playback may not be correct.
To play back the audio correctly, run just the browser, the
viewer, or the HDD viewer only.
• Image and audio sometimes may not be synchronized.
Saving images
Displayed images are saved to the PC as jpeg files.
1 Perform operations on playback with the viewer
software.
2 Click the [PAUSE] button.
3 Click the [SAVE] button.
The "Save As" window will be displayed.
4 Enter a file name and select JPEG (*.jpg) as the file type.
5 Designate the folder and click the [Save] button.
The image data is saved.
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Downloading images
Printing images
You can pause playback and print images displayed on screen with
the viewer software.
1 Play back an image with the viewer software.
2 Click the [PAUSE] button when the image you want to
print is displayed.
3 Click the [PRINT] button.
• When printing n3r file images, the time and date at the
paused location is printed.
2 Click the [Open File (OPEN)] button.
The [Open] window opens.
3 Select the downloaded image data (file name.n3r).
4 Click the [Open] button.
Playback is paused on the first image of the data.
Alteration detection
During downloads, you can perform alteration detection on data set
to have alteration detection data attached. Refer to page 42 for
information on how to attach alteration detection data.
1 When you launch the viewer software, the following
window appears.
5 Click the [ALT CHECK] button.
Alteration detection starts.
• The [ALT CHECK] button is displayed only when
alteration detection can be performed on image data that
is open.
[OK (Not Altered)] : Alterations were not detected.
[NG (Altered)] : Alterations were detected.
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Transmitting data
Transmitting to the FTP server
You can transmit camera images to the FTP server. You can either
use image transmission by periodic timer [Image transmission by
periodic timer] to transmit images periodically to the FTP server or
an alarm [Image transmission by alarm] to send camera images to
the FTP server during an event.
Periodically transmit camera images
It is necessary to perform the settings on the setup menu to transmit
images from cameras to an FTP server periodically.
Set the directory on the destination server, the transmission interval,
and the camera channel to transmit images from under [Server] on
the setup menu. Also, configure image transmission by periodic
timer settings under [Image transmission by periodic timer] on the
setup menu. Refer to the Setup Instructions (PDF file) for
information about settings.
Image transmission by periodic timer cannot be used when the
image compression format of the camera channel set in [Image
transmission by periodic timer] is [MPEG-4].
Transmit camera images when an event occurs
You must configure settings for sending camera images to the FTP
server when an event occurs in advance on the setup menu.
Configure the settings for the destination server name, and the
transmit time of pre-event and post-event images under [Image
transmission by alarm] on the setup menu. Also, configure image
transmission by alarm settings under [FTP image transmission by
alarm] on the setup menu. Refer to the Setup Instructions (PDF file)
for information about settings.
Send mail
Alarm mail (notification of the time and date of an event) is sent to
registered e-mail addresses when an event occurs. You must
configure the settings on the setup menu in advance to send an
alarm mail when an event occurs (refer to the Setup Instructions
(PDF file)).
Note:
• A single image is attached to the e-mail.
• Up to 4 addresses can be registered to receive the alarm mail.
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Checking system/disk information
For checking information about the HDDs and the recorder system.
System information Disk information
Displays software and hardware versions, MAC address, serial
number, internal temperature, and Extension unit software version
information.
1 Click the [Setup] button.
2 Click the [Maintenance] button and then click [Product
information].
You can view the capacities and the remaining space available of
the recorder's HDDs and Extension units (Ext.1 to 5). You can also
check the date range of images recorded on the selected HDD.
Refer to the Setup Instructions (PDF file) for more information on the
recorder's HDD. You can also configure settings for operating time
(hour meter) warnings for the HDD.
1 Click the [Setup] button.
2 Click the [Maintenance] button and then click [Disk
information].
This will display the "Disk information" window.
3 Click the [Display] button on the [Disk information]
window.
The capacity, hour meter, and time and date range of images
saved on each HDD are displayed.
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Attachments
About mail notification
Alarm mail notification
The main unit's address appears in the alarm mail as shown below.
Contents of the alarm mail
ND400 (192.168.0.250), alarm was occurred.
Alarm date: xx-xxx-xxxx xx:xx:xx GMT xx:xx (Example: 01-JAN2008 GMT+0:00)
Cause of alarm: Displays an event type and a camera channel or
an alarm number (Example: COMMAND ALARM 5CH)
File name of alarm image: The file name of the image attached to
an e-mail.
URL:http://192.168.0.250/
Warning mail notification
The following mail will be sent to notify of a trouble occurrence to a registered address when the trouble occurs.
ND400 (192.168.0.250) STATUS REPORT.
DATE: 1-JAN-2008 12:00:00 GMT+0:00
STATUS: The description of the trouble will be displayed. (Ex. MAIN THERMAL ERROR)
Item Description
DATE Time and date when the trouble occurred will be displayed.
STATUS The description of the trouble will be displayed.
HDD capacity warning
Power outage detection : POWER LOSS
Recover from a power outage : POWER RECOVERED
NW camera error detection : CAM** COMMUNICATION ERROR
NW camera error recovery : CAM** COMMUNICATION RECOVERED
NW camera error detection (audio) : CAM** COMMUNICATION ERROR (AUDIO)
NW camera error recovery (audio) : CAM** COMMUNICATION RECOVERED (AUDIO)
HDD smart warning
HDD hour meter warning : Recorder: MAIN-y HOUR METER WARNING
Remove auto links (per HDD) : Recorder: MAIN-y LOGICALLY REMOVED
Remove auto links (per unit) : Recorder: MAIN LOGICALLY REMOVED
*1
*2
: <Anything other than FULL>
NORMAL-HDD CAPACITY REMAINS **%
EVENT-HDD CAPACITY REMAINS **%
COPY-HDD CAPACITY REMAINS **%
** is remaining capacity (%).
: <FULL>
EVENT-HDD FULL
COPY-HDD FULL
** is camera channel.
** is camera channel.
** is camera channel.
** is camera channel.
: Recorder: MAIN-y SMART WARNING
Extension unit: EXTx-y SMART WARNING
x is unit number, y is disk number.
Extension unit: EXTx-y HOUR METER WARNING
x is unit number, y is disk number.
Extension unit: EXTx-y LOGICALLY REMOVED
x is unit number, y is disk number.
Extension unit: EXTx LOGICALLY REMOVED
x is unit number.
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About mail notification
Item Description
RAID5 recovery failure : Recorder: MAIN RAID5 RECOVERY FAILURE
Extension unit: EXTx RAID5 RECOVERY FAILURE
x is unit number.
RAID6 recovery failure : Recorder: MAIN RAID6 RECOVERY FAILURE
Fan trouble : Recorder: MAIN FANy ERROR
Thermal trouble : Recorder: MAIN THERMAL ERROR
NW link error : NETWORK LINK ERROR
RAID5 1 DOWN : Recorder: MAIN RAID5 1 DOWN
RAID5 2 DOWN : Recorder: MAIN RAID5 2 DOWN
RAID6 1 DOWN : Recorder: MAIN RAID6 1 DOWN
RAID6 2 DOWN : Recorder: MAIN RAID6 2 DOWN
RAID6 3 DOWN : Recorder: MAIN RAID6 3 DOWN
Camera SD memory card error : CAM xx SD ERR
Camera SD memory card starting
write error
Camera SD memory card ending
write error
Camera SD memory card list
request error
Camera SD memory card data
obtainment failure
Camera SD memory card data
deletion failure
Video loss detection : CAM xx VIDEO LOSS
Video loss recovery : CAM xx VIDEO RECOVERED
Single mode format failure : Recorder: MAIN-y SINGLE FORMAT ERROR
RAID5 mode format failure : Recorder: MAIN RAID5 FORMAT ERROR
Extension unit: EXTx RAID6 RECOVERY FAILURE
x is unit number.
Extension unit: EXTx FANy ERROR
x is unit number, y is FAN number.
Extension unit: EXTx THERMAL ERROR
x is unit number.
Extension unit: EXTx RAID5 1 DOWN
x is unit number.
Extension unit: EXTx RAID5 2 DOWN
x is unit number.
Extension unit: EXTx RAID6 1 DOWN
x is unit number.
Extension unit: EXTx RAID6 2 DOWN
x is unit number.
Extension unit: EXTx RAID6 3 DOWN
x is unit number.
** is camera channel.
: CAM xx SD START ERR
** is camera channel.
: CAM xx SD END ERR
** is camera channel.
: CAM xx GET LIST ERR
** is camera channel.
: CAM xx GET IMG ERR
** is camera channel.
: CAM xx DEL IMG ERR
** is camera channel.
** is camera channel.
** is camera channel.
Extension unit: EXTx-y SINGLE FORMAT ERROR
x is unit number, y is disk number.
Extension unit: EXTx RAID5 FORMAT ERROR
x is unit number.
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About mail notification
Item Description
RAID6 mode format failure : Recorder: MAIN RAID6 FORMAT ERROR
Extension unit: EXTx RAID6 FORMAT ERROR
x is unit number.
HDD remove error : Recorder: MAIN-y SWAP WARNING
Alteration detected : :ALTERED **CH
*1 HDD capacity warning
A warning mail with the <except FULL> content will be sent when the available disk space becomes less than the set value for "HDD
capacity warning" of "Disk" of the "Maintenance" menu. After a warning mail is sent, a warning mail with the <except FULL > content will be
sent each time 1% of the available disk space is reduced, and a warning mail with the <FULL> content will be sent when there is no available
disk space.
*2 The HDD smart warning mail is not sent in the RAID5 mode or the RAID6 mode.
Extension unit: EXTx-y SWAP WARNING
x is unit number, y is disk number.
** is camera channel.
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Error log
About the error log
The followings are the descriptions about the contents of the error log and the network error log.
Description of error Error log Network log LCD
Power outage detection POWER LOSS
−
Recover from a power
outage
Alteration Detection ALTERED **CH −−−
No response from a address
of Panasonic alarm protocol
Failed to resolve a address
of Panasonic alarm protocol
from DNS
Other errors for a address of
Panasonic alarm protocol
Parameter initialization error
FAN warning Recorder: MAIN FANf
Thermal error warning Recorder: MAIN
Reboot by the system error SYSTEM
HDD remove error
HDD write error Recorder: MAIN-d WRITE
HDD read error Recorder: MAIN-d READ
*1
POWER RECOVERED
PANASONIC_ALM_RES_E
RR
PANASONIC_ALM_ADD_
ERR −−
PANASONIC_ALM_OTHE
R_ERR
−−
ERROR
Extension
unit:
Extension
unit:
REBOOT
Recorder: MAIN-d SWAP
Extension
unit:
Extension
unit:
Extension
unit:
EXTu FANf
ERROR
THERMAL
ERROR
EXTu
THERMAL
ERROR
WARNING
EXTu-d SWAP
WARNING
ERR
EXTu-d WRITE
ERR
ERROR
EXTu-d READ
ERROR
−−−
−−
−−
−
−
−−−
−
−−−
−−−
ERR POWER FAILURE Power outage
Recorder: MAIN ERR
INITIAL ERR
Extension
unit:
Recorder: MAIN-f ERR
Extension
unit:
Recorder: MAIN-t ERR
Extension
unit:
Recorder: MAIN-d ERR
Extension
unit:
EXTu ERR
INITIAL ERR
FAN ERROR
EXTu-f ERR
FAN ERROR
THERMAL
ERROR
EXTu-t ERR
THERMAL
ERROR
HDD SWAP
ERR
EXTu-d ERR
HDD SWAP
ERR
Output from
connector
recovery completion
output
Network error
output
Network error
output
Network error
output
−
Error output
Error output
HDD error output
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Error log
Description of error Error log Network log LCD
Single mode format failure Recorder: MAIN-d
Extension
unit:
RAID5 format failure Recorder: MAIN RAID5
Extension
unit:
RAID6 format failure Recorder: MAIN RAID6
Extension
unit:
RAID5 1DOWN Recorder: MAIN RAID5
Extension
unit:
RAID5 2DOWN Recorder: MAIN RAID5
Extension
unit:
RAID6 1DOWN Recorder: MAIN RAID6
Extension
unit:
RAID6 2DOWN Recorder: MAIN RAID6
Extension
unit:
RAID6 3DOWN Recorder: MAIN RAID6
Extension
unit:
*2
HDD S.M.A.R.T warning
HDD hour meter warning Recorder: MAIN-d HOUR
Recorder: MAIN-d
Extension
unit:
Extension
unit:
SINGLE
FORMAT
ERROR
EXTu-d
SINGLE
FORMAT
ERROR
FORMAT
ERROR
EXTu RAID5
FORMAT
ERROR
FORMAT
ERROR
EXTu RAID6
FORMAT
ERROR
1DOWN
EXTu RAID5
1DOWN
2DOWN
EXTu RAID5
2DOWN
1DOWN
EXTu RAID6
1DOWN
2DOWN
RAID6
EXTu
2DOWN
3DOWN
EXTu RAID6
3DOWN
SMART
WARNING
EXTu-d
SMART
WARNING
METER
WARNING
EXTu-d HOUR
METER
WARNING
−
−
−
−
−
−
−
−
−
−
Recorder: MAIN-d ERR
Extension
unit:
Recorder: MAIN ERR
Extension
unit:
Recorder: MAIN ERR
Extension
unit:
Recorder: MAIN ERR
Extension
unit:
Recorder: MAIN ERR
Extension
unit:
Recorder: MAIN ERR
Extension
unit:
Recorder: MAIN ERR
Extension
unit:
Recorder: MAIN ERR
Extension
unit:
Recorder: MAIN-d ERR
Extension
unit:
Recorder: MAIN-d ERR
Extension
unit:
Output from
connector
HDD error output
HDD FORMAT
FAIL
EXTu-d ERR
HDD FORMAT
FAIL
HDD error output
HDD FORMAT
FAIL
EXTu ERR
HDD FORMAT
FAIL
HDD error output
HDD FORMAT
FAIL
EXTu ERR
HDD FORMAT
FAIL
HDD error output
RAID5 1down
EXTu ERR
RAID5 1down
HDD error output
RAID5 2down
EXTu ERR
RAID5 2down
HDD error output
RAID6 1down
EXTu ERR
RAID6 1down
HDD error output
RAID6 2down
EXTu ERR
RAID6 2down
HDD error output
RAID6 3down
EXTu ERR
RAID6 3down
HDD error output
SMART
WARNING
EXTu-d ERR
SMART
WARNING
HDD error output
HDD HOUR
METER
WARNING
EXTu-d ERR
HDD HOUR
METER
WARNING
53
Page 54
Error log
Description of error Error log Network log LCD
HDD SKIP warning*3 Recorder: MAIN-d HDD
Extension
unit:
Remove HDD auto links
(per HDD)
Remove HDD auto links
(per Unit)
HDD link error
Partition error
(per HDD)
Partition error
(per Unit)
HDD RAID 5 recovery
failure
HDD RAID 6 recovery
failure
Normal area available
capacity warning
Event area available
capacity warning
Event area available
capacity warning
(FULL)
Copy area available
capacity warning
Recorder: MAIN-d
Extension
unit:
Recorder: MAIN
Extension
unit:
Recorder: MAIN-d
Extension
unit:
Recorder: MAIN
Extension
unit:
Recorder: MAIN RAID5
ension
Ext
unit:
Recorder: MAIN RAID6
Extension
unit:
NORMAL-HDD CAPACITY
REMAINS **% −
EVENT-HDD CAPACITY
REMAINS **% −
EVENT-HDD FULL
COPY-HDD CAPACITY
REMAINS **% −
SKIP
EXTu-d HDD
SKIP
LOGICALLY
REMOVED
EXTu-d
LOGICALLY
REMOVED
LOGICALLY
REMOVED
EXTu
LOGICALLY
REMOVED
−−
PARTITION
ERROR
EXTu-d
PARTITION
ERROR
PARTITION
ERROR
EXTu
PARTITION
ERROR
RECOVERY
FAILURE
EXTu RAID5
RECOVERY
FAILURE
RECOVERY
FAILURE
EXTu RAID6
RECOVERY
FAILURE
−−−
Recorder: MAIN-d ERR
−
−
−
−
−
−
−
Extension
unit:
Recorder: MAIN ERR
Extension
unit:
Recorder: Link MAIN-d
Extension
unit:
Recorder: MAIN-d ERR
Extension
unit:
Recorder: MAIN ERR
Extension
unit:
Recorder: MAIN ERR
Extension
unit:
Recorder: MAIN ERR
Extension
unit:
AREA ERR NORMAL-HDD
**%
AREA ERR EVENT-HDD **% Available disk
AREA ERR EVENT-HDD
FULL
AREA ERR COPY-HDD **% Available disk
HDD REMOVE
ERROR
EXTu-d ERR
HDD REMOVE
ERROR
HDD REMOVE
ERROR
EXTu ERR
HDD REMOVE
ERROR
FAILURE
Link EXTu-d
FAILURE
PARTITION
ERROR
EXTu-d ERR
PARTITION
ERROR
PARTITION
ERROR
EXTu ERR
PARTITION
ERROR
RAID5 RFAILURE
EXTu ERR
RAID5 RFAILURE
RAID6 RFAILURE
EXTu ERR
RAID6 RFAILURE
Output from
connector
HDD error output
HDD error output
−
−
−
HDD error output
HDD error output
Available disk
space warning
output
space warning
output
Available disk
space warning
output
space warning
output
54
Page 55
Error log
Description of error Error log Network log LCD
Copy area available
capacity warning
(FULL)
Copy error NO DATA COPY −−−
Network link error
Network camera error
detection
Network camera error
detection
(audio)
Network camera error
recovery
Network camera error
recovery
(audio)
Video loss detection
Video loss recovery
E-mail transmission
complete
E-mail authentication error
Failed to resolve POP3
server address from DNS
Failed to find POP3 server
POP3 authentication error
Failed to resolve SMTP
server address from DNS
Failed to find SMTP server
MAIL FROM
Command error
RCPT TO
Command error
Other errors
for SMTP
FTP client transmission
complete
FTP server transfer
complete
Failed to resolve FTP server
address from DNS
Failed to find FTP server
FTP uploading error
FTP passive mode error
*4
*4
COPY-HDD FULL
−
CAM cc COMMUNICATION
ERROR
CAM cc COMMUNICATION
ERROR (AUDIO) −
CAM cc COMMUNICATION
RECOVERED
CAM cc COMMUNICATION
RECOVERED (AUDIO) −−−
CAMcc VIDEO LOSS −−Network error
CAMcc VIDEO
RECOVERED
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
NETWORK LINK
ERROR
<SMTP>MAIL_SEND
<SMTP>SMTP_ATTEST
_ERR
<SMTP>POP
3_ADD_ERR
<SMTP>POP3_SVR_ER
R
<SMTP>POP3_ATTEST
_ERR
<SMTP>SMTP_ADD_ER
R
<SMTP>SMTP_SVR_ER
R
<SMTP>MAIL_FROM_E
RR
<SMTP>RCPT_TO_ERR
<SMTP>OTHER_ERR
<FTP>CLIENT_OK
<FTP>SVR_FWD_OK
<FTP>SVR_ADD_ERR
<FTP>SVR_ERR
<FTP>UPLOAD_ERR
<FTP>PASSIVE_ERR
−
−
−−−
−−−
AREA ERR COPY-HDD FULL Available disk
NW ERR NW LINK ERROR Network error
NW ERR CAMERA cc
ERROR
NW ERR CAMERA cc
ERROR
−−
−
−
−
−
−
−
−
−
−
−−
−−
−
−
−
−
Output from
connector
space warning
output
output
Camera error
output
Camera error
output
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
ut
outp
Network error
output
55
Page 56
Error log
Description of error Error log Network log LCD
FTP log-in failure
FTP log-out failure
Other error for FTP
DDNS IP address update
No response from the
DDNS server
Password error for DDNS
user name
DDNS IP address update
error
Other error for DDNS
Synchronization with the
NTP server complete
Failed to resolve NTP server
address from DNS
Failed to adjust the time
No response from the NTP
server
Time from the NTP server is
invalid
Other errors for NTP
SNMP transmission
complete
Password error for SNMP
user name
SNMP object inquiry failure
Other errors for SNMP
Having IP address complete − <DHCP>IP_ADD_OK −−
DHCP IP address lost
DHCP IP address update
failure xx%
DHCP IP address
registration failure
Other error for DHCP
Password error for HTTP
user name
HTTP download failure
HTTP request invalid
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
<FTP>LOGIN_FAULT
<FTP>LOGOUT_FAULT
<FTP>OTHER_ERR
<DDNS>IP_ADD_UPDA
TE_OK
<DDNS>SVR_ERR
<DDNS>USER_PASS_E
RR
<DDNS>IP_ADD_UPDA
TE_ERR
<DDNS>OTHER_ERR
<NTP>GET_TIME_OK
<NTP>SVR_ADD_ERR
<NTP>SET_TIME_ERR
<NTP>SVR_ERR
<NTP>TIME_INVALID
<NTP>OTHER_ERR
<SNMP>SEND_OK
<SNMP>USER_PASS_E
RR
<SNMP>OBJ_ERR
<SNMP>OTHER_ERR
<DHCP>IP_ADD_LOST
<DHCP>IP_ADD_UPDA
TE_ERR
<DHCP>IP_ADD_ENT_
ERR
<DHCP>OTHER_ERR
<HTTP>USER_PASS_E
RR
<HTTP>DOWNLOAD_E
RR
<HTTP>REQUEST_ERR
−
−
−
−−
−
−
−
−
−−
−
−
−
−
−
−−
−
−
−
−
−
−
−
−
−
−
Output from
connector
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
ut
outp
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
Network error
output
56
Page 57
Error log
Description of error Error log Network log LCD
Other errors for HTTP
Move to Config −−CONFIG −
Camera SD memory card
error
Request to start writing on
the camera SD denied
Request to finish writing on
the camera SD denied
Request to obtain a data list
on the camera SD denied
Request to obtain SD
memory data on the camera
SD denied
Request to delete SD
memory data on the camera
SD denied
*1 HDD remove error is an error that occurs when the hard disk drive is removed without pressing the respective USE button.
*2 In the RAID 5 mode or the RAID6 mode, only "Error log" is displayed, but neither "Indication on the LCD" nor "Output from the connector on
the rear panel" is displayed.
*3 "HDD SKIP" is the function that continues recording even when an error occurs, such as an HDD write error, by recording images on the next
HDD.
*4 "Video loss" is an error that may occur between the WJ-NT304, WJ-NT314 and the camera connected to the WJ-NT304.To detect video loss
occurrences using the WJ-ND400, it is necessary to configure the "Panasonic alarm protocol " setting of the WJ-NT304, WJ-NT314, and the
"Site alarm " setting of the WJ-ND400.
Refer to page 58 for information on symbols used on the table above.
CAM cc SD ERR
CAM cc SD START ERR
CAM cc SD END ERR
CAM cc GET LIST ERR
CAM cc GET IMG ERR
CAM cc DEL IMG ERR
−
<HTTP>OTHER_ERR
−
−
−
−
−
−
−
NW ERR CAMERA cc SD
ERROR
NW ERR CAMERA cc SD
ERROR
NW ERR CAMERA cc SD
ERROR
NW ERR CAMERA cc SD
ERROR
NW ERR CAMERA cc SD
ERROR
NW ERR CAMERA cc SD
ERROR
Output from
connector
Network error
output
Camera error
output
Camera error
output
Camera error
output
Camera error
output
Camera error
output
Camera error
output
57
Page 58
Error operations
About the error operations
Do the following when the error log is displayed. Contact the dealer when an unlisted error occurred.
Error log display LCD Description of error Remedy
MAIN-d WRITE ERR
(EXTu-d WRITE ERR)
MAIN-d READ ERR
(EXTu-d READ ERR)
MAIN-d HDD SKIP
(EXTu-d HDD SKIP)
MAIN RAID5 1DOWN
(EXTu RAID5 1DOWN)
MAIN RAID5 2DOWN
(EXTu RAID5 2DOWN)
MAIN RAID6 1DOWN
(EXTu RAID6 1DOWN)
MAIN RAID6 2DOWN
(EXTu RAID6 2DOWN)
MAIN RAID6 3DOWN
(EXTu RAID6 3DOWN)
MAIN-d SMART
WARNING
(EXTu-d SMART
WARNING)
MAIN-d HOUR METER
WARNING
(EXTu-d HOUR METER
WARNING)
NORMAL-HDD
CAPACITY
REMAINS **%
EVENT-HDD CAPACITY
REMAINS **%
EVENT-HDD FULL AREA ERR
COPY-HDD CAPACITY
REMAINS **%
COPY-HDD FULL AREA ERR
CAM cc
COMMUNICATION
ERROR
CAM cc
COMMUNICATION
ERROR (AUDIO)
MAIN ERR
RAID5 1DOWN
(EXTu ERR
RAID5 1DOWN)
MAIN ERR
RAID5 2DOWN
(EXTu ERR
RAID5 2DOWN)
MAIN ERR
RAID6 1DOWN
(EXTu ERR
RAID6 1DOWN)
MAIN ERR
RAID6 2DOWN
(EXTu ERR
RAID6 2DOWN)
MAIN ERR
RAID6 3DOWN
(EXTu ERR
RAID6 3DOWN)
MAIN-d ERR
SMART WARNING
(EXTu-d ERR
SMART WARNING)
MAIN-d ERR
HDD HOUR METER
WARNING
(EXTu-d ERR
HDD HOUR METER
WARNING)
AREA ERR
NORMAL HDD **%
AREA ERR
EVENT HDD **%
EVENT HDD FULL
AREA ERR
COPY HDD **%
COPY HDD FULL
NW ERR
CAMERA cc ERROR
Failed to read or write data to the HDD.
The HDD may have malfunctioned.
The HDD malfunctioned while in RAID
mode.
The HDD malfunctioned and may not
be usable.
The time set on the Hour Meter has
expired. The HDD may be near the end
of its product life.
When [Disk end mode] is [Stop], HDD
is full or remaining capacity is low.
Communication with the network
camera is unstable or the network
camera is not connected.
If this error occurs frequently, contact
your dealer to have the HDD replaced.
*1
Contact your dealer. After restoring or
replacing the malfunctioning HDD,
clear the error status.
Contact your dealer to have the HDD
replaced.
Contact your dealer to have the HDD
replaced.
Reset or replace the HDD.
Check the communication status with
the network camera.
*1
*1
*1
58
Page 59
Error operations
Error log display LCD Description of error Remedy
NETWORK LINK
ERROR
CAM cc SD ERR NW ERR
CAM cc SD START ERR NW ERR
CAM cc SD END ERR
CAM cc GET LIST ERR
CAM cc GET IMG ERR
CAM cc DEL IMG ERR
*1 The HDD should be replaced by the qualified service personnel or system installers. Contact the dealer to replace the HDD.
The (message) is displayed when an error occurs with the extension unit (WJ-HDE400).
NW ERR
NW LINK ERROR
CAMERA cc SD ERROR
CAMERA cc SD ERROR
PORTp ERR, NW link error Check the network connection.
Abnormality with the camera's SD
memory card.
An SD memory card was not detected
or there is not enough space on the
card.
Abnormality with the camera's SD
memory card.
Communication with the network
camera is unstable or the network
camera is not connected.
Check the camera settings and the SD
memory card.
Check the camera settings and the SD
memory card.
Check the status of the connection with
the network camera.
Parameter in the logs above
Parameter Description Detail
u Unit number 1-5: Extension unit number
f FAN number 1-5: FAN number (FAN1-FAN5)
d Disk number 1-4: Disk number (HDD1-HDD9)
cc Camera number 01-64: Camera number
59
Page 60
Troubleshooting
Problems
Before requesting service, check the following items. Contact your dealer if the problem does not appear here, if the problem is not resolved by
these remedies, or if you have any questions about settings and installation.
Problem Check item/remedy Page
Cannot access from browser
Check if the 10BASE-T, 100BASE-TX, or 1000BASE-TX cable is connected
to the network port.
If the network port connection indicator does not light, the LAN is not
connected or the network is not operating correctly.
Make sure that the connection indicator lights. Contact the system
administrator if the indicator does not light.
Refer to the system administrator to make sure the IP address is valid. Setup
Use the following procedure to check if you are accessing a valid IP
address.
>ping "recorder IP address"
When reply is returned from the recorder, the connection is normal.
When reply is not returned, check the IP address and the subnet mask
settings.
Refer to the system administrator to make sure the IP address is different
from another device.
Check if the IP address of the recorder matches the subnet of the network. Setup
When the recorder and the client (PC) are on the same subnet, set the
same subnet for the IP address.
−
−
Instructions
(PDF file)
−
Setup
Instructions
(PDF file)
Instructions
(PDF file)
Setup
Instructions
(PDF file)
60
Buttons on browser window are not
displayed correctly
Some information does not appear on
browser window
Image is not being refreshed
Live and recorded images in MPEG-4
format are not displayed in a normal
manner
To access the recorder on the same subnet, it is recommended to set the
recorder's address to "Don’t Use Proxy For These Addresses".
The browser's display may have troubles if you change the font settings
from the initial settings. Use the initial font settings.
Press [F5] on the keyboard to refresh the window.
The image display may be stopped because of congestion on the network.
Press [F5] on the keyboard to acquire the image again.
Image data may not be refreshed if recording at low recording rate (less
than 1 ips).
Display and recording may be unavailable for up to one minute directly after
the recorder is turned on while cameras are active or a LAN cable is
connected to the camera port.
Setup
Instructions
(PDF file)
−
−
−
−
−
Page 61
Problem Check item/remedy Page
SD memory data is not displayed on
rec event list
Troubleshooting
Data on SD memory cannot be played from a normal rec event list or from
date search. Filter the rec event list by using [SD memory] of the rec event
search and then select rec event list to play images.
The recorded time on the SD memory data is the time set for the camera
when the image is recorded on the SD memory card. Check the time set for
the camera.
−
−
Cannot play SD memory data
Display in one image display area
changes to multiple camera images
when viewing MPEG-4 images in
multiscreen
If the recording consists of only a few frames, they may not be played back
normally. When this happens, click "NEXT IMAGE" / "PREV IMAGE" to
display the images.
This may be caused by the combination of the PC's display adapter and
driver. When this happens, first, update the driver of the display adapter.
• If this does not resolve the problem, use the following procedure to
adjust the hardware accelerator function. This explanation uses
Windows XP as an example.
1. Close all the browsers and then right-click the desktop and select
"Properties" from the menu.
2. Select [Setting] tab from "Display Properties", and then click the
[Advanced] button.
3. Click the [Troubleshoot] tab, and disable the DirectDraw acceleration
by adjusting the level of [Hardware acceleration].
−
−
Cannot close confirmation window
when basic operation window opens
Cannot play back downloaded images
[Please wait] is always displayed on
window
Check the user name and password. Setup
Download is stopped when the settings are changed. When this happens,
the downloaded image cannot be played back.
ActiveX control is not installed. Install ActiveX control.
Instructions
(PDF file)
−
page 64
61
Page 62
Troubleshooting
Problem Check item/remedy Page
Audio is not recorded
Audio is not be played correctly
Cannot play audio using the Viewer
software
Live image is not displayed
Is "Mic input" selected for "Audio mode" on the setup menu of the network
camera?
Is "32 kbps" selected for "Audio bit rate" on the setup menu of the network
camera?
Check the settings of the camera.
Audio may not play when playing the most recent images while recording
images or audio.
If this happens, stop and then start playing the images again.
• Are an image data (extension: n3r) and an audio data (extension: n3a) in
the same folder?
Check the directory designated as the destination folder.
Check the settings for [NW camera] on the setup menu. Setup
Check the settings for live video on the setup menu. Setup
Check the IP address, subnet mask, and default gateway for the recorder
and the network camera.
Setup
Instructions
(PDF file)
Setup
Instructions
(PDF file)
−
page 44
Instructions
(PDF file)
Instructions
(PDF file)
Setup
Instructions
(PDF file)
Stops playback. Playback restarts after
a short time
Live and recorded images are not
displayed
When the camera's compression format is set to M-JPEG and when saving
from the recorder's setup menu or measuring from the program settings
repeatedly, a few minutes of live image are not recorded and instead a black
screen appears. If this happens, wait about 10 minutes.
The camera image may not be displayed in MPEG-4 format images via the
Internet. Refer to your network administrator because it effects the router
settings and other network devices.
Time settings are changed through auto time adjustment. When the time in
one record is not continuous, image playback may stop.
In this case, playback will restart after a short time.
• Image is not displayed because ActiveX control is not installed correctly
if logged in to a user's account with limited access privileges. Log in to a
user account as an administrator.
• ActiveX control cannot be installed sometimes when you log in the
network with domain authentication (Active Directory). Register trusted
sites and add the security setting.
1. Start up Internet Explorer and click on "Tools".
2. Click "Internet options".
3. Click the "Security" tab, and select "Trusted sites".
4. Set "Low" for "This zone's security level" (lowering the security level
lowers the security level of the PC being used).
5. Click "Site". Do "Add" to URL of the recorder. When you do this,
check that the "Must check all servers (https:) of sites in this zone"
check box is not selected.
−
−
−
−
62
Page 63
Troubleshooting
Problem Check item/remedy Page
• Refresh of live images is unstable
• Browser disconnection occurs
• Network performance is poor
• Downloaded image is not displayed
correctly
• The image is not displayed,
recorded, or played back correctly.
Cannot operate camera
If the cameras use different compression formats, the performance may be
poor (image update is unstable).
The settings may exceed the performance limit of network cable or the
recorder's network.
Lower the value/rate related to network performance, such as the live
transmission rate and the recording rate.
The recorder and the HUB network speed may not match (100BASE- TX
Full and 100BASE-TX Half, for example). A HUB may cause variations in
network transmission speeds.
Set the HUB's transmission speed and the recorder's network transmission
speed to the same speed.
Make sure that the number of the camera set in [NW camera] on the setup
menu is correct.
Make sure that the user name and password in [NW camera] on the setup
menu have been input.
−
Setup
Instructions
(PDF file)
−
Setup
Instructions
(PDF file)
Setup
Instructions
(PDF file)
63
Page 64
Troubleshooting
Message display
The following problems may occur depending on the operating environment. If these problems occur, use the appropriate remedy to solve it. The
following remedies do not affect other applications or security.
The "Information bar" used in the following problems and remedies indicates the message bar that appears under the address bar in Internet
Explorer.
Problem Remedy
The following message appears in the information bar.
"Pop-up blocked. To see this pop-up or additional options, click
here..."
The following message appears in the information bar.
"This site may require the following ActiveX control: Install
'wvasetup.exe' from 'Matsushita Electric Industrial Co., Ltd.' and
click here..."
The following message appears in the information bar.
"Internet Explorer has blocked the file being downloaded to your
computer from this site as a security measure. Click here to
display options..."
The following security warning window appears when you try to
download a file. "The publisher could not be verified. Are you
sure you want to run this software?"
Unnecessary status bar or scroll bar appears in popup
Click the information bar and select "Allow popups from this site...". A
prompt asking "Allow popups from this site" appears, click the "Yes"
button.
Click the information bar and select "Install ActiveX Control...".
A security warning window appears, click the "Install" button.
Click the information bar and select "Download File...".
If you cannot download the file even after doing the following
operations, do the following.
Open Internet Explorer's security settings window, select "Download" "Automatic prompting for file downloads"-"Enable" and then click the
"OK" button. A warning window appears, click the "Yes" button.
Click the "Run" button.
Open Internet Explorer's security settings window, select "Allow
unlimited size and position of script when opening windows" - "Enable"
and then click the "OK" button. A warning window appears, click the
"Yes" button.
64
Page 65
Glossary
Words used in the manual
This manual uses the following words.
ActiveX Control
A software module developed by Microsoft. It is used to add
functions, downloaded from a web server via the Internet or an
Intranet, to Internet Explorer. The recorder uses it to display video.
Bit rate
Indicates how many bits of data can be processed or transmitted in a
unit of time. Generally, the units are in bps, or bits per second. Used
to indicate the compression rate of video and audio data, and how
much data a communications line can send and receive in 1 second.
Broadband Router
Router used to access the Internet via high-speed ADSL or fiber
optic lines.
Cable Modem
Device used for connecting to the Internet via a CATV line. Called a
cable modem because it functions similar to a modem on a phone
line. It differs from regular modems that use a serial port in that it is
connected to a PC via an Ethernet connection.
Camera operation
Operations of the camera connected to the recorder such as pan
and tilt (horizontal and vertical position), zooming, focusing,
brightness, preset motions (movement towards a set horizontal and
vertical position) and auto functions (automatic camera rotation,
etc.).
Disk Configuration
Configure the HDD after replacing, removing, or adding a HDD. Disk
Configuration is the menu for configuring the HDD.
Electronic Zoom
Enlarges live images and playback images during playback. The
electronic zoom enlarges the images by the recorder and is separate
from the zoom function included as part of the camera operations for
enlarged images.
Emergency Recording
Gives priority to recording video and audio when an emergency
occurs using the external switch connected to the recorder.
Ethernet
LAN communication developed by Xerox.
Event
Indicates an occurrence that causes the recorder to take an event
action. Events include, terminal alarms, command alarms, and site
alarms.
Event recording
Function that automatically starts video and audio recording when
an event occurs. Event recording includes Pre-event recording that
records images before the event and Post-event recording that
records images after the event.
External Recording Mode
Use the external switch connected to the recorder to switch to time
tables such as the recording settings and event action settings.
DDNS
A technology for dynamically translating DNS server information to
enable the transfer of only differences in information between DNS
servers (refer to "DNS"). This reduces the data transfer amount
necessary for updating information on the DNS server and reduces
the load on the network.
DHCP
A protocol that enables PCs to automatically get information from a
server needed for accessing a network.
DHCP Server
Maintains network-related information (assigns IP address ranges to
(default) gateway servers and clients), and distributes that
information when clients request it.
DNS
The long lists of numbers or IP addresses that are used in network
environments are difficult to remember, which makes them
impractical. This is why PCs are given an easy-to-follow name
(domain name) which is converted to an IP address before they are
communicated with. The DNS provides translation between domain
names and IP addresses.
Default Gateway
Network device used as a gateway for networks, such as a local
network, to access PCs on an external network. Data is sent using
the default gateway if a gateway is not specified in the destination IP
address.
FTP
A protocol that is commonly used for transferring files over the
Internet.
Firewall
A type of security used when accessing outside networks like the
Internet.
Full Duplex
Communications method that allows simultaneous sending and
receiving by transmitting in both directions using an independent
sending line and receiving line.
Global Address
IP address assigned to each device connected to the Internet that is
equivalent to an address on the Internet. IP address is required for
Internet communications.
HDD
Abbreviation for hard disk drive, a type of mass storage device.
Camera images are recorded onto a hard disk drive.
HTML
HTML is a markup language used for describing the logical structure
of a document and its appearance. Links to images, audio, video
and other documents can be inserted into the document. A web
browser is used to view documents written in HTML.
Half Duplex
Communications method that switches between sending and
receiving using a single communications line.
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Glossary
IP Masquerading
A technology for sharing a single global address between two or
more PCs. Allows simultaneous connection of multiple machines to
1 global address to dynamically convert NAT and different TCP/UDP
port numbers.
IP address
The identification number assigned to PCs connected via IP
networks such as the Internet or an Intranet, or to individual
communications devices. Do not assign the same address to
multiple devices, especially on the Internet.
Internet
PC network that connects networks all over the world. Different
types of PCs can communicate over the Internet.
LAN
A communications network for connecting PCs, printers and other
network devices in a relatively small area such as in a building or
floor of a building or campus in which data is transferred.
M-JPEG
Video format in which the camera sends continuous JPEG images.
Compared with sending images from the camera one at a time, this
method reduces the load on the network. However, the transfer rate
may change depending on the status of the camera. Images may be
represented as a JPEG depending on the camera.
MAC address
Fixed physical address assigned to network devices. Devices send
and receive data based on this.
Manual recording
Click the [Recording] button and the [Recording stop] button to
manually start and stop recording of video and audio.
PoE (Power over Ethernet)
A technique for supplying power and data simultaneously over an
Ethernet cable. PoE was standardized in June, 2003 as
"IEEE802.3af".
PoE Supplied Hub
A switching hub that provides PoE functionality. A maximum of 48 V
15.4 W of power can be supplied to cameras and other devices.
Port Number
A sub address set below the IP address to connect multiple parties
simultaneously for communication (TCP, UDP, etc.) on the Internet.
Primary Server
DNS servers usually have more than 2 system and the primary
server is the main system.
Private Address
IP address assigned when connecting primarily to LAN. Private IP
addresses can be assigned freely on a network and do not require a
formal application. However, because private IP addresses cannot
be used to access the Internet, a router or other device it is
necessary to assign a global IP address.
Protocol
A set of rules that allows the exchange of data amongst different
types PCs with information. The Internet uses the TCP/IP protocol
as its base and information is transferred following http and ftp
protocols depending on the application.
Proxy Server
PC or software that connects with the Internet as the proxy for a
computer on a local network. It allows special connections from the
internal network and blocks unauthorized access from external
networks.
Multicast
A way to send the same data to multiple users specified on a
network.
Multiscreen Display
This recorder can display multiple camera channels simultaneously
while displaying live images or playback images.
NAT (Network Address Translation)
A technology for sharing a single global address between two or
more PCs.
NTP (Network Time Protocol)
A protocol developed to accurately maintain time among hosts on
the Internet.
POP 3
A protocol for receiving e-mail stored on a server on the Internet or
an Intranet.
POP 3 Server
A server that supports POP3, currently the most widely used mail
sending protocol.
Plug-in Software
Small programs used to add functions to application software.
RAID (RAID5)
An abbreviation for Redundant Arrays of Inexpensive Disks 5 that
provides a highly reliable disk array by distributing access over
multiple HDDs, increasing both speed and capacity. Even if one
HDD has errors, data can be recovered based on error correction
data recorded on other HDDs. (RAID5 is used when 3 or more
HDDs are connected. However, when 2 or more HDDs
simultaneously have errors, data cannot be recovered.)
RAID (RAID6)
An abbreviation for Redundant Arrays of Inexpensive Disks 6 that
provides a highly reliable disk array by distributing access over
multiple HDDs, increasing both speed and capacity. Even if two
HDD has errors, data can be recovered based on error correction
data recorded on other HDDs. (RAID6 is used when 4 or more
HDDs are connected. However, when 3 or more HDDs
simultaneously have errors, data cannot be recovered.)
Recording rate (ips, I-Frame)
Unit that determines the smoothness when recorded images are
played back. "ips" indicates the number of recorded frames in 1
second. When the recording rate is higher, the playback is
smoother, but available recording time is reduced. I-Frame indicates
the refresh rate set on the camera.
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Glossary
Resolution
Indicates the smoothness of the image quality and the size of the
images recorded from the camera. Indicates the number of dots
used in the image displayed on the screen. A horizontal resolution of
720 dots and a vertical resolution of 480 dots is expressed as 720-
480.
Router
Placed in between different networks, a router sends data to the
proper destination via network. If data on the network is addressed
to an external network, routers send the data to the outside of the
network after judging the optimum sending route.
SD memory recording, SD memory data
SD memory recording is a camera function that saves images in the
camera's internal SD memory when communication with the camera
is disconnected within the time table recording time set on the
recorder. SD memory data refers to those images recorded on the
card.
SMTP
A protocol for sending e-mail on the Internet or an Intranet. Used
when transferring mail between servers or when clients send mail to
the server.
SMTP authentication
SMTP mail transfer protocol appended with a user authentication
function. It authenticates passwords and user accounts between
SMTP servers and clients. Both SMTP servers and clients must
support SMTP authentication.
SMTP Server
A server that supports SMTP, currently the most widely used mail
transfer protocol.
SNMP
A protocol for monitoring and managing networked communications
devices, such as routers, PCs, cameras and Network Disk
Recorders via a network.
Schedule Recording
Function that automatically starts video and audio recording on a
preset time schedule.
Secondary Server
DNS servers usually have more than 2 systems and the secondary
server is the sub system. If there is trouble with the primary server,
the secondary server takes over.
Subnet mask
Subnet mask consists of 32-bit numeric values. According to the
values, devices can determine which part of the address is the
network address and which part is the host address.
System Administrator
Person with the responsibility for setting up and monitoring the
recorder.
TCP/IP
The standard network protocol for the Internet and Intranets.
URL
An address for locating information resources such as documents
and images on the Internet.
Unicast
Way to send data to a single IP address on a network.
VPN
Service used to make public lines as private lines. Many companies
are using this as a new medium of communication instead of costly
private lines. Depending on service, VPN also provides a secure line
using authentication technology and encryption.
Video Motion Detection (VMD)
Function that automatically detects objects moving in video images.
The main unit records the VMD information sent from the camera
and has a VMD search function (*) to find images for only the time
and date at which motion was detected.
* Refer to the readme.txt for information about cameras that
support VMD search.
WAN
Allows physically separated PCs, such as between the head office
and a branch office, to connect via a phone line or private line data
for exchanging.
Web Browser
Application software necessary for viewing web pages. The software
downloads HTML, image, and sound files from the Internet and
displays them after analyzing them. Microsoft Internet Explorer is
one of the web browsers.
Sequence
Function that automatically switches the camera image in a preset
order. Sequence is available on the recorder when live images are
displayed.
Subnet
A small network used as a unit of administration when a larger
network is divided into smaller networks. Large networks in
corporations, for example, the network can be broken down into
smaller networks called "subnets" to make the network more
manageable and lines used more efficiently. In this case, these
smaller networks are called subnets.
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Index
1-screen ........................................................................................................27
4-screen ........................................................................................................31
A
Access log................ ... .. ................................ .. ................................ ..............37
ActiveX............................................................................................................9
Alarm action .................................................................................................. 34
Alteration detection.................................................................................. 42
Area selection................................................................................................26
C
CAM tab ........................................................................................................17
Cam. select button ........................................................................................12
Camera control..............................................................................................29
Config............................................................................................................57
Contents of the alarm mail ............................................................................ 49
Control button.................................................................. ... .. ... ... ...................11
Copying.........................................................................................................39
Current time display area ...................... ........................................................10
D
DDNS............................................................................................................56
DHCP............................................................................................................56
Disk information................... .. ... .................................. ... .. ... .. .........................48
DNS................................................................................................... 52
E
Electronic zoom.......................... ... ................................ .. .............................. 21
Emergency recording .............................................................................. 14
Error log................................................................................................... 37
Error operations....................................................................................... 35
Event.............................................................................................................33
Event functions..............................................................................................33
Event log .......................................................................................................38
F
FILTERING....................................................................................................14
FTP................................................................................................................47
FTP transmission by periodic timer...............................................................47
H
HDD...............................................................................................................26
HDD capacity warning............................................. ......................................49
HDD SKIP .....................................................................................................54
HDD tab......................................................................................................... 15
Hour meter ............. .. ... ............................... ................................ .. .................48
I
Information bar ......................... .. ................................ ... ............................... . 64
IP address.......................................................................................................8
J
JPEG.............................................................................................................45
K
Keylock mode................................................................................................36
L
Lock...............................................................................................................36
Log ................................................................................................................11
M
MAC address.................................................................................................48
Manual deletion............................................................................................. 41
Manual recording...........................................................................................18
Multiscreen.............................................................................................. 21
Multiscreen select............. ... .. .................................. ... ... .. ... ...........................31
N
Network log ............................................................................................. 38
Network log registration count.......................................................................38
NTP...............................................................................................................56
P
Password.........................................................................................................8
Playback position operations . ... ............................... ... ............................... ... . 15
POP3.............................................................................................................55
Preset............................................................................................................ 30
Protocol.........................................................................................................33
R
RAID5...................................................................................................... 53
RAID6...................................................................................................... 53
Rec event list........................................................................................... 12
Rec event search .................................................................................... 22
Recording mode access priority. ... ... .............................................................18
,
, 55,
,
,
,
,
,
,
,
,
,
,
Recording rate .........................................................................................18
RECOVER.....................................................................................................14
Refresh............................................................................................................7
S
Schedule recording........................................................................................18
SD memory data acquisition..........................................................................14
46
56
34
52
58
31
52
54
54
23
24
SD memory recording....................................................................................18
Search .....................................................................................................24
Send mail.. ... ... ............................... ... ............................... ... ...........................47
SEQ...............................................................................................................31
Sequence.......................................................................................................31
Setup button ..................................................................................................13
SMTP.............................................................................................................55
SNMP ............................................................................................................56
Standard ch....................................... ............................................... .............24
Standard channel................................................................. ..........................22
Status display area ........................... ............................................................. 1 4
System administrator.......................................................................................8
System information........................................................................................48
T
Transmitting data...........................................................................................47
U
URL..................................................................................................................8
User mng.......................................................................................................13
User name .......................................................................................................8
V
Video motion detection ..................................................................................25
Viewer software download....................................................... ... .. ... ..............43
Viewer software install......... .. .................................. ... .. ... ... ........................... 4 3
Viewer software uninstall............................... .. ................................ .. ............44
VMD search...................................................................................................25
W
Warning mail notification................................................................................49
Web browser................................................. ...................................................8
19
,
25
68
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©
,
e
2008
3TR005563BAB
A0408-1078
Information for Users on Collection and Disposal of Old Equipment and used Batteries
These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products
and batteries should not be mixed with general household waste.
For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points
in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negativ
effects on human health and the environment which could otherwise arise from inappropriate waste handling.
For more information about collection and recycling of old products and batteries, please contact your local municipality, your
waste disposal service or the point of sale where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
[Information on Disposal in other Countries outside the European Union]
These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or
dealer and ask for the correct method of disposal.
Note for the battery symbol (bottom two symbol examples):
Cd
This symbol might be used in combination with a chemical symbol. In this case it complies with the requirement set by the
Directive for the chemical involved.
For U.S., Canadian and Puerto Rican fields:
Panasonic System Solutions Company,
Unit Company of Panasonic Corporation of North America
www.panasonic.com/business/
For customer support, call 1.800.528.6747
Three Panasonic Way 2H-2, Secaucus, New Jersey 07094
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga,
Ontario, L4W 2T3 Canada (905)624-5010
http://www.panasonic.ca
Panasonic Sales Company
Division of Panasonic Puerto Rico Inc.
San Gabriel Industrial Park 65th Infantry Ave. KM. 9.5
Carolina
P.R. 0 0985(809)750-4300
For European and other fields:
Matsushita Electric Industrial Co., Ltd.
Osaka, Japan
http://panasonic.net
Importer’s name and address to follow EU rules:
Panasonic Testing Centre
Panasonic Services Europe GmbH
Winsbergring 15, 22525 Hamburg F. R. Germany
2008 Matsushita Electric Industrial Co., Ltd. All Rights Reserved. 3TR005563BAB A0408-1078
Printed in Japan
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