Panasonic WJ-ND300 Operating Instructions

Network Disk Recorder

300

Operating Instructions

Model No. WJ-ND300

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Recorder

WJ-

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Before attempting to connect or operate this product,

please read these instructions carefully and save this manual for future use.

2

CONTENTS

Preface ............................................................................................................................ 4

Features ...................................................................................................................... 4

About these Operating Instructions ............................................................................. 5

System Requirements for a PC ................................................................................... 5

Trademarks and Registered Trademarks ................................................................... 5

Abbreviations .............................................................................................................. 6

Terms Used in these Operating Instructions ............................................................... 6

Recording/Playback/Live Image Transmission ............................................................... 8

Recording .................................................................................................................... 8

Playback ...................................................................................................................... 8

Live Image Transmission ............................................................................................ 8

Recording ........................................................................................................................ 9

Playback .......................................................................................................................... 11

Playback after Selecting a Disk ....................................................................................... 14

Playback from a Designated Time and Date ................................................................... 16

Search and Play Recorded Event ................................................................................... 17

About Filtering ............................................................................................................. 17

About Displaying the Recording Event List Window ................................................... 17

How to Operate ........................................................................................................... 18

Monitor Live Images ........................................................................................................ 20

Display Images from a Camera on a Single Screen ................................................... 20

Display Images from Cameras on a 4-Screen ............................................................ 21

Display Images in the Sequential Display ................................................................... 22

Control Cameras ............................................................................................................. 23

Panning/Tilting Operation ............................................................................................ 23

Zoom/Focus/Iris Operations ........................................................................................ 24

Move a Camera to the Preset Position ....................................................................... 25

Auto Function (Auto Pan, etc) ..................................................................................... 25

About the Event Function ................................................................................................ 26

Action at an Event Occurrence ................................................................................... 26

Cancel the Alarm Action .............................................................................................. 28

Suspend the Alarm Action ........................................................................................... 28

Copying (Duplicate) ......................................................................................................... 29

Deletion of Recorded Images Saved on the Hard Disk Manually ................................... 30

Display/Edit the Text Information .................................................................................... 31

Transmits Camera Images onto an FTP Server .............................................................. 32

Transmit Images from Cameras Periodically .............................................................. 32

Transmit Images from Cameras at an Event Occurrence ........................................... 32

Check Logs .....................................................................................................................33

Check the Error Log .................................................................................................... 33

Check the Access Log ................................................................................................ 34

Check the Event Log ................................................................................................... 35

Check the Network Trouble Log .................................................................................. 36

Download Recorded Images ........................................................................................... 37

Play Downloaded Images ................................................................................................ 39

Download the Viewer Software ................................................................................... 39

Playback Downloaded Images .................................................................................... 40

Save Downloaded Images .......................................................................................... 41

Print the Displayed Image ........................................................................................... 42

Perform the Alteration Detection ................................................................................. 43

Notification by E-Mail ....................................................................................................... 44

Alarm Mail Notification ................................................................................................ 44

Edit the Contents of the Alarm Mail ............................................................................. 44

Warning Mail Notification ............................................................................................ 46

About the Error Log ......................................................................................................... 47

Troubleshooting ............................................................................................................... 51

3

Preface

Features

The Network Disk Recorders WJ-ND300 series are designed for use within a surveillance system, and perform
recordings and playbacks pictures from network cameras in the system.
The network disk recorder is a recording device using a hard disk drive to record camera pictures instead of using
videotapes so that pictures recorded by repeated overwriting will not experience deterioration of the recorded picture
quality.
Up to 32 cameras can be connected via a network and it is possible to record their camera pictures. It is possible to
perform the settings or operate the WJ-ND300 (this unit) using a web browser installed on a PC connected to a net­work. Up to 8 PCs (web browsers) can access this unit concurrently and it is possible to perform the settings and
operate this unit.
"WJ-ND300" is the generic name of the network disk recorders WJ-ND300 series.

Various Recording Functions

• Multi-recording

It is possible to perform multiple recordings using a single network disk recorder even if the operating environ­ments are different, for example, recording pictures of cameras in different places at different times.

• Schedule recording

It is possible to perform recording automatically at a scheduled time on a designated day of a week. It is also
possible to perform recording at a different recording rate according to time range.

• Emergency recording

In the case of an emergency, emergency recordings will be given a higher priority than other recording modes by
operating an external switch.

• External timer recording

It is possible to perform recording automatically using an external timer.

• Event recording

At an event occurrence, such as an alarm signal is supplied, the recording mode (quality and recording rate) can
be changed to high quality to record pictures.

Downloading/Transmitting Images

It is possible to download (save) the currently displayed image in the web browser window onto the hard disk of a
PC. By establishing an FTP server, it is possible to transmit images to the designated FTP server periodically. When
an event occurs, it is possible to transmit images from the camera installed in the place where the alarm occurred.

Event Notification Function

When an event occurs, it is possible to send e-mails to designated addresses to notify of the event occurrence.
It is also possible to send an e-mail with an image recorded when the event occurred.

Security Function and Reliability

• User authentication function (registration of ID and password) allows users access to predetermined selection of
the available functions. Up to 32 users can be registered.

• Host authentication function restricts devices from operating this unit if their IP addresses are not registered.

• If a hard disk crashes, the RAID 5 function prevents any recorded pictures loss.

4

About these Operating Instructions

There are 3 sets of operating instructions for the WJ-ND300 as follows.

• Installation Guide (book)

• Operating Instructions (PDF)

• Setup Instructions (PDF, these operating instructions)

These "Operating Instructions" contain descriptions of how to operate this unit using a PC via a network.
Refer to the "Setup Instructions (PDF)" for descriptions of how to perform the required settings to operate this unit
using a PC and how to connect to other devices. (These operating instructions are for system installers.)
The settings of the unit will be different depending on the settings of the LAN or the Internet service provider to which
the unit is to be connected. Refer to an administrator of each network for further information about the respective
network.
Refer to the provided "Operating Instructions (book)" for descriptions of how to operate this unit using the buttons on
the front panel of the unit, installation and system configurations.
Adobe® Reader is required to read these operating instructions (PDF) on the provided CD-ROM. When the Adobe®
Reader is not installed on the PC, download the latest Adobe® Reader from the Adobe web site and install it.

"WJ-ND300" or "ND300" shown in the illustrations used in these operating instructions indicate this unit or the WJ­ND300 series.

System Requirements for a PC

It is recommended to operate this unit using a PC that meets the following system requirements. If using a PC that
does not meet the following system requirements, it may cause problems such as slow imaging or the browser
becomes inoperable.
OS: Microsoft®Windows®2000 Professional SP4, Microsoft®Windows®XP Professional

SP1a, SP2, Microsoft®Windows®XP Home Edition SP1a, SP2
Computer: IBM PC/AT Compatible
CPU: Pentium®4 1.4GHz or faster
Memory: 512 MB or more
Monitor: 1024 x 768 pixels or more, 16-bit HIGH color or better
Network Interface: 10/100Mbps Network interface card must be installed
Web Browser: Microsoft®Internet Explorer 5.5 SP2, 6.0 SP1

Other web browsers are not compatible with this unit.

Trademarks and Registered Trademarks

• Adobe, Adobe logos, and Acrobat are registered trademarks of Adobe Systems Incorporated in the U.S. and/ or
other countries.

• Microsoft, Windows and Windows XP are registered trademarks of Microsoft Corporation in the U.S. and/or other
countries.

• Other names of companies and products contained in these operating instructions may be trademarks or regis­tered trademarks of their respective owners.

5

Abbreviations

The following abbreviations are used in these operating instructions.
Microsoft®Windows®2000 Professional Service Pack 4 is described as Windows 2000.
Microsoft®Windows®XP Professional SP1a or SP2 and Microsoft®Windows®XP Home Edition SP1a or SP2 are
described as Windows XP.

Terms Used in these Operating Instructions

HDD

Refers to a hard disk drive (mass storage medium). The unit records camera pictures on a hard disk rather than on
video tape.

Recording rate (ips)

Refers to the unit that determines the smootheness with which the recorded images are played back. It expresses
the number of frames recorded per second. The higher the number, the smoother the movement, but the available
recording time becomes shorter.

Resolution

Resolution refers to the degree of fineness and quality of the camera pictures recorded by this unit. This unit dis­plays the resolution in number of dots. For example, if the number of horizontal dots is 720 and the number of verti­cal dots is 480, the display reads 720 x 480.

Manual recording

Function for starting and stopping recording manually by clicking the [REC] button or [REC STOP] button.

Schedule recording

Function for starting and stopping recording automatically at a preset time.

Event recording

Function for starting recording automatically when an event occurs.
Event recordings are divided into pre recordings (pictures before the event occurs) and post recordings (pictures
after the event occurs).

Emergency recording

Function for performing priority recording in emergency situations, etc. through an external switch connected to the
unit.

External recording mode

Function for changing the programmed time schedule through an external switch connected to the unit.

Event

An event is a phenomenon which triggers a specific operation (event operation) in the unit. Events are divided into
terminal alarm, command alarm, and camera site alarm.

6

Event Action

Event action refers to a specific operation performed when an event occurs. Event operations are divided into ALM
(Alarm Mode), ADM (Activity Detection Mode), and are selectable. In ALM, the occurrence of an event is announced
by screen display, LED, or buzzer (Alarm Operation). In ADM, the occurrence of an event is not announced, but the
unit starts event recording, performs the preset operations, and enters the event into the event log. In OFF mode,
the unit only enters the event into the event log.

Sequence

Sequence refers to automatically changing the displayed camera picture in a preset sequence. Sequence display is
possible while the unit displays live pictures.

Electronic zoom

Function for enlarging live and playback pictures. While the camera uses the camera zoom function to enlarge pic­tures, the electronic zoom function enlarges the picture electronically in the unit and displays it.

Camera control

Camera control refers to controlling the functions of the combination cameras connected to the unit. These functions
include Pan/Tilt, Zoom, Focus, Iris, Preset Operations (moving the camera to a preset horizontal/vertical position)),
and Auto (for example, automatic panning).

A-B repeat playback

Function for playing back repeatedly between a set start point (A) and an end point (B) in playback mode.

HDD safety mode

Function for turning off the power supply to the HDD to prevent damage of the HDD due to vibration and shock if the
unit is mounted in or dismounted from the rack with the power turned on.

Disk config

When an HDD is replaced, removed, or added, the HDDs need to be newly configured. Disk config refers to the
menu for performing these HDD settings.

RAID (RAID5)

This stands for Redundant Arrays of Inexpensive Disks. It refers to a technology to implement a high-speed large­capacity and high-reliability disk unit by distributing access to multiple HDDs. If trouble occurs in one of the HDDs,
the data on the faulty HDD can be recovered based on the error correction data recorded on the other HDDs.
(RAID5 is used when 3 or more HDDs are connected. If trouble occurs simultaneously in 2 or more HDDs, the data
of the faulty HDD cannot be recovered.)

System Administrator

This refers to a person who has the responsibility and authority to operate the unit and perform settings.

7

Recording/Playback/Live Image Transmission

Recording

Images will be transmitted from cameras to this unit and will be recorded. Images from up to 32 cameras can be
recorded on a single network disk recorder. Recorded images are compliant with the JPEG format.
It is possible to perform the settings relating recording such as resolution, recording rate, etc. on this unit.

Image data

Network camera

PC

HDD

This unit

Playback

Images recorded on the hard disk drive of this unit can be transmitted to a PC and they can be played. A single net­work disk recorder can transmit images to up to 8 PCs (web browsers). It is necessary to use a web browser or the
optional software (WV-AS65) to display recorded images.

Image data

Network camera

PC

HDD

This unit

Live Image Transmission

Live images from network cameras can be transmitted to PCs through this unit. Live images from up to 32 network
cameras can be transmitted to up to 8 PCs concurrently.

Image data

8

Network camera

PC

HDD

This unit

Recording

Start/stop recording manually.
Refer to a system administrator for the required settings for manual recording.
Refer to the Setup Instructions (PDF) for descriptions of how to turn on the unit and how to display the operation win­dow.

Screenshot 1

Display the [HDD] tab.

Step 1

Click the [D] button of the [REC] box.

Note:

Hold down the [D] button until the [Recording] but­ton and the [Stop recording] button are displayed.

Screenshot 2

The [Recording] button will be displayed in the [REC]
box.

Step 2

Start recording by clicking the [Recording] button.

• The REC indicator in the status display area will be
lit red when recording has started.

• When images from cameras are currently recorded
with higher priority than manual recording, manual
recording will be suspended until that recording fin­ishes.
Refer to the following for further information about
each recording mode.

Step 3

Click the [Stop recording] button to stop recording.

→ The REC indicator will go off.

Notes:

• When stopping manual recording while another
recording with a different recording mode (ex. event
recording → next page) is being performed, the
[REC] indicator will remain lit and the other recording
will continue.

• It is impossible to record images when images are
not being received from cameras.

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About the recording mode and the priority

There are 5 recording modes. Each recording mode and priority is as follows.
When two or more recordings with different recording modes started simultaneously, only recording with the highest
priority will start.

Recording Mode

Emergency
recording

Post-event recording

Manual recording

Schedule recording

Pre-event recording

Description

When an emergency event occurs, perform recording manually using an
external switch, etc..

Perform recording manually at any event occurrence.

Start/stop recording manually.

It is possible to perform recording automatically at a schedule time on a
designated day of a week.

Perform recording manually at any event occurrence.

Priority

Highest

2

3

4

5

10

Playback

A recorded image can be played. Playback is also available during recording.

Screenshot 1

Display the [HDD] tab.

Step 1

Click the [PLAY] button.

→ Playback of a recorded image will be performed.

will be displayed in the status display area.
Playback will start from the finish point (time and
date) of the last playback.

Note:

When played for the first time after login, the latest
recorded image will be played. Playback will start 30
seconds before the time of the latest recorded image
with the default setting. The following are available
for the playback start time.
5 s/10 s/30 s/1 min/5 min
Refer to a system administrator for further informa­tion.

Step 2

Click the [STOP] button to stop playback.

→ displayed in the status display area will go off

and a live image will be displayed.

Note:

• It is possible to change camera channels by clicking
the desired camera channel on the [Cam Select] tab
during playback.

• It is possible to switch the screen to a quad-screen
by clicking the desired [Multiscreen Select] button
during playback.

• Clicking the camera title during quad display will dis­play the clicked picture on a single screen.

11

Other functions for playback

Pausing

Frame play/reverse
frame play

Fast playback/fast
reverse playback

• Playback will be stopped when this button is clicked during
playback.

• Playback will be resumed when this button is clicked during
pausing.

• Frame play/reverse frame play is available only during paus­ing.

• When the [NEXT IMAGE] button is clicked, the next frame is
played and paused.

• When the [PREV IMAGE] button is clicked, the previous frame
is played and paused.

• Playback speed will be changed in the following order each
time the fast playback button is clicked: Step2 (Approx. 4x) →
Step3 (Approx. 8x) → Step4 (Approx. 16x) →
Step5 (Approx. 32x) → Step6 (Approx. 48x) →
Step7 (Approx. 96x)

• Reverse playback speed will be changed in the following
order each time the fast reverse playback button is clicked:
Step2 (Approx. 4x) → Step3 (Approx. 8x) →
Step4 (Approx. 16x) → Step5 (Approx. 32x) →
Step6 (Approx. 48x) → Step7 (Approx. 96x)

• When the [PLAY] button or the [REV PLAY] button is clicked
during fast playback/fast reverse playback, playback speed
will return to the normal playback speed.

Skip/reverse skip

Skips to the latest
recorded image.

• When the [NEXT RECORD] button is clicked, playback is
skipped to the latest recorded image.

• When the [PREV RECORD] button is clicked, playback is
skipped to the oldest recorded image.

• When there is no latest/oldest recorded image to be skipped
to, the current playback will continue, but the playback may
start from a point around a minute before the last playback
point.

• Skips to the latest time of the image currently playing and
plays it. Skips to the point 30 seconds before the time of the
latest recorded image with the default setting.
The following points are available to be skipped to.
5 s/10 s/30 s/1 min/5 min
Refer to a system administrator for further information.

• When the [GO TO LAST] button is clicked while displaying live
images, playback of the latest recorded images from the
selected camera channel will start.

12

Playback on a multi­screen

• Displays playback images on a 4-Screen.

• Up to 4 camera images can be displayed simultaneously on a

4-Screen screen.
Images of the camera group (A-H) consisted from 4 camera
channels in advance will be switched and displayed sequen­tially on a 4-Screen screen.
Refer to the Setup Instructions (PDF) for descriptions of how
to perform the camera group settings.

• Click a camera title in the [Cam Select] tab or the camera title
displayed on the image to return to a single screen display.

Text

(page 31)

EL-Zoom

A-B Repeat Playback

• The attached text information will be displayed when this but­ton is clicked during pausing.
Click the [Text] button after pausing playback.

• The text information display/edit is available only when a
recorded image is played in a single screen.

• Displayed playback images or live images will be enlarged.

• Click the button in the [EL-Zoom] box to zoom in on the dis-

played image.
[x1] button: Returns to the original displayed size (x1

zoomed size).

[x2] button: Displays images with x2 zoomed size.
[x4] button: Displays images with x4 zoomed size.

Clicking a point in the zoomed image moves the zoomed
image by positioning the clicked point as the center point.

Recorded images between two designated points (point A: start
point, point B: end point) will be played repeatedly.

q Designate a start point (A) by clicking the [Start] button during

playback.

→ The time and date of point A will be displayed next to the

[Start] button.

w Designate an end point (B) by clicking the [End] button during

playback.

→ The time and date of point B will be displayed next to the

[End] button.

e Playback between point A and B will start and keep playing

repeatedly when the [START] button is clicked.

r Click the [Cancel] button during A-B repeat playback to return

to normal playback.

Zoom In

Enlarges the live camera image and playback picture.

13

Playback after Selecting a Disk

Images from cameras will be recorded on the built-in hard disk drive of this unit.
Select a disk and play images as follows.
The following disks can be selected.

• HDD normal recording area/event recording area: Recording area in the built-in hard disk of this unit. Recorded
images by manual recording (page 9) or event recording will be stored in this area.

• HDD copy area: Copy area in the built-in hard disk of this unit. Recorded images will be copied in this area. (page

29)

Built-in hard disk (HDD)

Recording area for manual recording/normal recording

Normal recording area

Recording area for event recording

Event recording area

Recording area for copying

Copy area

Note:

• The built-in hard disk or the built-in hard disk in an extension unit is described as "disk" in these operating
instructions.

• Playback is also available during recording.

• The capacity of each recording area will be different depending on the settings. Refer to a system administrator

for further information.

Screenshot 1

Click the [Disk Select] button in the [Search] box of the
[Control] tab. The disk select window is displayed.

Step 1

Check the radio button of the desired disk to be played.

Step 2

Click the [OK] button.

14

Note:

It is impossible to select the HDD copy area in the
following cases (the pop-up window will be dis­played):

• When the selected area has been selected by
another user

• When copying is being performed manually

• When playing images

Screenshot 2

The selected disk will be displayed on the status display
area.

Screenshot 3

The [HDD] page will be displayed.

Step 3

Click the [HDD] tab.

Step 4

Click the [PLAY] button.

→ Recorded images on the selected disk will be

played. will be displayed in the status display
area.

Note:

Playback will start from the finishing point (time and
date) of the last playback by clicking the [PLAY] but­ton after stopping playback.

Step 5

Click the [STOP] button to stop playback.

→ displayed in the status display area will go off

and a live image will be displayed.

15

Playback from a Designated Time and Date

Start playback by designating the desired time and date of a recorded image to be played. Playback is also available
during recording.

Screenshot 1

Click the [GO TO DATE] button in the playback point
operation area to display the "GO TO DATE" window.

Step 1

Click the [i] button and enter the desired time and
date of a recorded image to be played.

• Search criteria (Camera CH)

Determine which camera channel is to be used as a
standard time zone when searching.
(It is necessary to determine the primary time and date
by selecting a camera channel when cameras are
installed in two or more countries.)

Step 2

Click the [PLAY] button.

→ Play recorded images of the entered time and date.

will be displayed in the status display area.
When there is no image for the entered time and
date, the following action will be taken.
When there are images recorded after the entered
time and date, the nearest recorded image after the
entered time and date will be played.
When there are images recorded after the entered
time and date, the nearest recorded image after the
entered time and date will be played.

Screenshot 2

The recorded images will be played in this area.

16

Step 3

Click the [STOP] button on the [HDD] tab to stop play­back.

→ displayed in the status display area will go off

and a live image will be displayed.

Search and Play Recorded Event

Search for a recording event and play it (recording event search)
Recording events can be searched by filtering as follows.

Note:

Area of the hard disk drive subject to search for recording events is different depending on the disk area. To
search for recording events in the HDD normal recording area and event recording are, select "NORMAL
AREA???" or "EVENT AREA???". To search for recorded images in the copy area, select "COPY AREA???".
Refer to page 14 for further information about "DISK SELECT".

About Filtering

Conditions for filtering How to search

Time and date Designate a time period and search images recorded in the designated period to

play.

Event Searches for images from the selected recording mode only. The following recording

modes can be selected.

• Manual: Manual recording (page 9)

• Schedule: Schedule recording (Operating Instructions (PDF))

• Emergency: Emergency recording (Operating Instructions (PDF))

• Pre: Pre-event recording (page 27)

• Site alarm: Recording at a site alarm occurrence (page 26)

• Terminal alarm: Recording at a terminal alarm occurrence (page 26)

• Command alarm: Recording at a command alarm occurrence (page 26)

Text Searches only images recorded with/without text information.

About Displaying the Recording Event List Window

Number of the listed data

Number of the listed data: Displays the total number

of the listed data

[All List] button: Cancels filtering and lists all recording

events.

[Refresh] button: Refreshes the displayed contents to

the newest one.

[Prev Page] button: Displays the previous page of the

list.

[Next page] button: Displays the next page of the list.
DURATION: Start time of recording will be displayed.
CH: A camera channel currently used for recording will

be displayed. Recorded images of the displayed
camera channel will be played in a single screen.

REC: Recording mode will be displayed.

MAN: Manual Recording
SCH: Schedule recording
EMR: Emergency recording
TRM: Recording at a terminal alarm occurrence
COM: Recording at a command alarm occurrence

17

How to Operate

Screenshot 1

Click the [Search] button in the [Search] box of the
[Control] tab. The REC event search window is dis­played.

CAM: Site alarm
PRE: Pre-event recording

Text: When text information is attached to the recorded

image, "Added" will be displayed. When text infor­mation is not attached to the recorded image,
"None" will be displayed.

Step 1

Select searching conditions

• Time & Date

Filter by time and dateSelect a start time and an end
time by clicking the [i] button.

• REC Events

Filter by recording event. Click to select the desired
recording event to be displayed when filtering by record­ing events.

• Search CH

Determine which camera channel is to be used as a
standard time zone when searching.
(It is necessary to determine the primary time and date
by selecting a camera channel when cameras are
installed in two or more countries.)

• Camera

Filter by camera channel. Check the radio button of the
desired camera channel to be searched for.

• Text

Filter by with/without text informationSelect "Added" or
"None" by clicking the [i] button.
When "--" is selected, searching will be performed with­out filtering by with/without text information.

18

Step 2

Click the [OK] button.

→ will be displayed in the status display area.

The filtered result will be displayed.

Note:

Click the [All List] button to cancel the filtering.

will go off and all recording events will be

listed.

Screenshot 2

The search results (recording event list) will be dis­played below the [Control] tab.

Step 3

Click the time of the desired recording event.

→ Play a recorded image of the recording event from

the selected time.

Step 4

Click the [STOP] button to stop playback.

19

Monitor Live Images

Live image will be displayed in the web browser window.
It is possible to display live images on a single screen or a multi-screen in the web browser window.
It is also possible to display live images sequentially (sequential display).

Display Images from a Camera on a Single Screen

Screenshot 1

Display the [Cam Select] tab.

Step 1

Click the desired camera title from the list displayed in
the [Cam Select] box.

Screenshot 2

Live images from the selected camera channel will be
displayed.

Notes:

• Camera Select
Clicking the camera title will display a list of cameras
connected to the unit.
Images from the selected camera channel will be
displayed on the image display area by clicking one
of camera names.

• About the electrical zoom
When displaying an image on a single screen,
zooming in on the displayed image is possible.
Click the button in the [EL-Zoom] box to zoom in on
the displayed image.
[x1] button: Returns to the original displayed size

(x1 zoomed size).

[x2] button: Displays images with x2 zoomed size.
[x4] button: Displays images with x4 zoomed size.

Clicking a point in the zoomed image moves the
zoomed image by positioning the clicked point as
the center point.

• When the [GO TO LAST] button is clicked while dis­playing live images, playback of the latest recorded
images from the selected camera channel will start.

20

Display Images from Cameras on a 4-Screen

Images from cameras will be displayed on a 4-Screen screen.

Screenshot 1

Display the [Camera Select] tab.

Step 1

Click the button of the [Multiscreen] box.

Screenshot 2

Images from cameras will be displayed on a 4-Screen
screen.

Step 2

Up to 4 camera images can be displayed simultaneous­ly on a 4-Screen screen.
Each time the button is clicked, the camera picture is
changed to quad display according to the settings made
in [Advanced] – [System] – [Basic Setup] – [Monitor
Display Setup] of the setup menu.

Step 3

Click a camera title in the [Cam Select] tab or the cam­era title displayed on the image to return to a single
screen display.

Note:

When the [GO TO LAST] button is clicked while dis­playing live images, playback of the latest recorded
images from the selected camera channel will start.

21

Display Images in the Sequential Display

Displayed images from cameras will be switched automatically.
Camera images will be displayed sequentially according to the settings performed in advance.

Screenshot 1

Display the [Cam Select] tab.

Step 1

Click the button of the [Sequence] box.

→ The lamp on the button lights (green) during

sequence operation.
The sequence action will start and the lamp on the
button will light (green) during sequence operation.
The "SEQ" indication will also light on the status dis­play area.

Screenshot 2

Live images will be displayed sequentially according to
the settings performed in advance.

Step 2

To stop the sequential display, click the button once
again. The lamp on the button will go off when
sequence operation is stopped.
When operations to display images on a single screen
(page 20) or 4-Screen screen (page 21) are performed
during the sequential display, the sequential display will
be canceled.

Note:

• The sequence step that is unavailable to display will
be skipped.

• When the [GO TO LAST] button is clicked while dis­playing live images, playback of the latest recorded
images from the selected camera channel will start.

22

Control Cameras

When displaying live images, the following camera controls are possible.

• Panning/tilting: Moves a camera horizontally/vertically.

• Zooming: Zooms in/out of images.

• Focus: Adjusts the focus.

• Iris: Adjusts the iris of the lens.

• Preset action: Moves a camera to the preset position registered in advance.

• Auto: Moves a camera with an auto function set in advance.

Note:

• Depending on the models of the connected cameras, it may be impossible to control the camera or some func­tions may be not available.

• Controlling cameras is possible only when displaying live images on a single screen.

Panning/Tilting Operation

Moves a camera horizontally/vertically.

Screenshot 1

Display the [CAM] tab.

Step 1

Moves a camera horizontally/vertically in the following
ways.

• Control buttons: Click to move the camera.

• Control pad: Click to move the camera. Panning/tilt-

ing speed will be faster if a clicked point gets farther
from the center point of the control pad.

• Image display area: Click the desired point to be the
center of the field angle in the displayed image.
The camera moves to position the clicked point as
the center point of its image.

Control buttons/Control pad

Image display area

23

Zoom/Focus/Iris Operations

Zooming: Zooms in/out of images. Depending on the models of the connected cameras, the image size for the

respective zooming portion may be different. For further information, refer to the operating instructions of the
camera.

Focus adjustment: Adjusts the focus. The auto focus function is available.
Iris adjustment: Adjusts the iris of the lens. Adjusts the iris of the lens.

Screenshot 1

Display the [CAM] tab.

Step 1

• Zooming

Adjust zooming by clicking the [Wide] button or the
[Tele] button in the [Zoom] box.

• Focus adjustment

Adjust the focus by clicking the [Near] button or the [Far]
button in the [Focus] box.
The auto focus function is available by clicking the
[Auto] button.

• Iris adjustment

Adjust the iris by clicking the [Open] button or the
[Close] button in the [Iris] box.
Click the [Reset] button to reset the setting for the iris.

24

Move a Camera to the Preset Position

Moves a camera to the preset position registered in advance. Registering preset positions is required to perform the
preset function.
Refer to the operating instructions of the connected camera for the descriptions of how to register the preset posi­tion. It is impossible to register the preset positions of cameras using this unit.

Screenshot 1

Display the [CAM] tab.

Step 1

Click the [i] button in the [Preset] box to select a pre­set number (HOME, 1 - 16) to be moved.

Step 2

Click the [Set] button.

→ The camera moves to the registered preset position

respective to the selected preset number.

Auto Function (Auto Pan, etc)

Moves a camera with an auto function set in advance.

Screenshot 1

Display the [CAM] tab.

Step 1

The auto function can be performed by clicking the [ON]
button in the [Auto] box.
Click the [OFF] button to stop the auto function.

Note:

Refer to the operating instructions of the connected
camera for further information about the auto func­tion of the camera.

25

About the Event Function

The event action will be performed when the following events occur.

• Terminal alarm: When a signal is supplied from an external device such as a door sensor to the ALARM
terminal, this is stated as an event of a terminal alarm.

• Command alarm: A command alarm is sent from a PC via a network.

• Site alarm: An alarm using Panasonic Protocol is sent from a network camera.

Action at an Event Occurrence

The event action will be performed according to the settings when an event occurs.
There are 3 event action modes for the alarm mode (ALM), the activity mode (ADM) and OFF for each event type.
The event action will be different according to the set event action mode.

About the event action mode

• Alarm Mode (ALM)

This mode notifies of an event occurrence outside. Action taken in the alarm mode is referred to as the alarm
action.

• Activity Detection Mode (ADM)

This mode does not notify of an event occurrence outside, but records event log and performs preset actions.

• OFF

Performs only recording of the event log. Other event actions will not be performed.

Alarm action Alarm Mode Activity mode OFF

Start recording.

Alarm message.

Blinks the alarm indicator.

Sounds the buzzer.

Move a camera to the preset position

Notifies of an event occurrence by sending e-mails.
Supplies a signal from the ALARM connector or the

ALARM/CONTROL connector on the rear panel of this unit
(Alarm signal output).

Record the event log.

Transmits images onto an FTP server

Notifies of an alarm occurrence according to the Panasonic
protocol settings.

✓: Applicable –: Not applicable

✓

✓

✓

✓

✓

✓

✓

✓

✓

✓

✓

–

–

–

✓

–

–

✓

–

–

–

–

–

–

–

–

–

✓

–

–

26

About the alarm action

• Start recording.

Recording will start at an event occurrence. Recording will be performed according to the settings such as
recording duration, recording rate, etc. that were configured on the setup menu. (Refer to the Setup Instructions
(PDF) for further information.)
Depending on the settings, it is possible to start recording images before an event occurs (Pre-event recording).

• Displays alarm message.

The pop-up window that notifies of an event occurrence will be displayed at an event occurrence.

• Blinks the alarm indicator.

The alarm indicator on the front panel of the unit will start blinking at an event occurrence.

• Sounds the buzzer.

The buzzer will start sounding for the set duration according to the settings configured on the setup menu. (Refer
to the Setup Instructions (PDF) for further information.) When the buzzer settings are not configured, the buzzer
will not sound.

• Move a camera to the preset position

The camera will move to the preset position registered in advance at an event occurrence. Refer to the operating
instructions of the connected camera for the descriptions of how to register the preset position.

• Notifies of an event occurrence by sending e-mails.

When an event occurs, this unit notifies of the event occurrence with the time and date of the event occurrence
by sending e-mails (alarm mails) to the registered addresses. It is also possible to attach an image to the alarm
mail.
Up to 4 addresses can be registered as recipients of the alarm mail.
To send the alarm mail at an event occurrence, it is required to perform the settings on the SETUP MENU in
advance.

• Supplies a signal from the ALARM connector or the ALARM/CONTROL connector on the rear panel of

this unit (Alarm signal output).

It is possible to output signals from the ALARM connector on the rear panel of the unit and sound the buzzer
when an event occurs. The alarm output duration can be set on the setup menu. (Refer to the Setup Instructions
(PDF) for further information.)

• Record event log.

The event type and the occurrence time and date will be recorded when an event occurs.

• Transmits recorded images to an FTP server at an event occurrence

When an event occurs, recorded images will be continued transmitting to an FTP server automatically for the set
duration from the recording start time. To send the alarm image to an FTP server at an event occurrence, it is
required to perform the settings on the SETUP MENU in advance. Refer to the Setup Instructions (PDF) for fur­ther information.

• Notifies a PC of an alarm occurrence according to the Panasonic protocol settings.

Select "ON" or "OFF" to determine whether or not to notify of an alarm occurrence (or error information) to a PC
according to the "Network Panasonic Protocol" of the setup menu ("Comm" – "Network Panasonic Protocol").
To receive a notification (or error information) and display the contents of the notification, the optional software
(WV-AS65) is necessary.

27

28

Cancel the Alarm Action

The alarm action will be performed when an event is detected.
To cancel the alarm action manually, do the following.

Screenshot 1

[ALARM RESET] will be displayed in the status display
area when an alarm occurs.

Step 1

Click the [ALARM RESET] button.

→ The alarm action will be canceled.

Suspend the Alarm Action

Configure the settings to not to perform the alarm action even when an event occurs. It is useful to suspend the
alarm action at an event occurrence such when maintaining the unit for a certain period.
Even though the alarm action is suspended, recording of images, event log recording and the preset action will be
performed.

Screenshot 1

The operating window will be displayed.

Step 1

Click the [ALARM SUSPEND] button.

→ The alarm action will be suspended.
The "ALARM SUSPEND" indicator on the front panel of
the unit will light.

Step 2

To release the alarm suspension, click the [ALARM
SUSPEND] button again.

→ The "ALARM SUSPEND" indicator on the front panel

of the unit will go off.

Copying (Duplicate)

Images recorded on the normal area/event area can be copied manually onto the copy area of the hard disk drive.
It is recommended to make back-up copies on a regular basis for unexpected situations such as malfunction of the
hard disk.
Manual copy is available during the following.

• While displaying live images

• While playback or pausing playback of recorded images

Screenshot 1

Display the [Control] tab.

Step 1

Click a button in the [Copy] box of the [Control] tab.

Note:

It is impossible to copy recorded images in the fol­lowing cases.
(The pop-up window will be displayed when the but­ton in the [COPY] box is clicked.)

• When copying is being performed

• When a download is being performed (page 37)

• When "COPY AREA" is selected for "DISK

SELECT"

Screenshot 2

The data copy window will be displayed.

Step 3

Select a start time and an end time for copying by click­ing the [i] button.

Step 4

Determine which camera channel is to be used as a
standard time zone when searching.
(It is necessary to determine the primary time and date
by selecting a camera channel when cameras are
installed in two or more countries.)

Step 5

Click the [OK] button.

→ will be displayed in the status display area

when copying starts. However, copying will not be
performed in the following cases (the pop-up window
will be displayed):

• When another user has selected the desired
copy drive

• When copying is being performed

Step 2

Click to select the desired camera channel to be copied.
It is possible to select two or more camera channels.

Note:

It is possible to cancel copying using the copy can­cel window that can be displayed by clicking the
[COPY] button during copying.

29

Deletion of Recorded Images Saved on the Hard Disk Manually

Delete recorded images saved in the normal area, the event area or the copy area of the hard disk manually.
By setting a time and date, the images recorded the day before the set time and date will be subject to deletion.

Important:

• It is impossible to recover the deleted images.

• It is possible to delete recorded images automatically when the set days have passed from the day the image

was recorded (HDD auto deletion).
Refer to a system administrator for further information.

• When "STOP" is selected for "Disk End Mode" of "Maintenance", the available disk space will not be increased
even though deletion is performed.

Screenshot 1

Click the [Maintenance] button in the setup menu
(Advanced) and then click "Data Delete". The "Data
Delete" window will be displayed.

Step 1

Set time and date for any of "Manual Delete for Normal
Recording Area", "Manual Delete for Event Recording
Area" or "Manual Delete for Copy Area" by clicking [i].
Images recoded before the set time and date will be
deleted.

Screenshot 2

The confirmation window will be displayed.

Step 2

Click the [DELETE] button.

Step 3

Click the [OK] button.

→ Start deletion. When deletion complete, the "Data

Delete" window will be operable again.

30

Display/Edit the Text Information

It is possible to attach text information to images when recording.
It is possible to enter up to 200 characters for text information.
These are the descriptions of how to display/edit the attached text information to images.

Note:

Displaying/editing text information is possible during pausing playback on a single screen.

Screenshot 1

Start operation after starting playback of recorded
images in a single screen.

Step 1

Pause playback by clicking the [Pause] button.

Step 2

Click the [Text] button in the [HDD] tab.

Screenshot 2

The "Edit Text" window will be displayed.

Step 3

The text information attached to the recorded images
will be displayed.

Step 4

Edit text information. It is possible to enter up to 200
characters (up to 10 lines) for text information.

• About the available characters
The following alphanumeric characters can be entered.
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
a b c d e f g h i j k l m n o p q r s t u v w x y z 0 1 2 3 4 5
6 7 8 9 ! " # $ % & ' ( ) * + , - . /: ; < = > ? @ [ \ ] ^ _ ` | } ~
(space)

Step 5

Click the [SET] button.

→ The text information will be registered.

Step 6

Click the [Close] button.

→ The [Edit Text] window will close.

31

Transmits Camera Images onto an FTP Server

It is possible to transmit images to an FTP server.
Image transmission can be performed at a designated time periodically (FTP SEND BY PERIODIC TIMER) or at an
event occurrence (FTP ALARM SENDING).

Transmit Images from Cameras Periodically

It is necessary to perform the settings on the setup menu in advance to transmit images from cameras to an FTP
server periodically.
The settings relating to "FTP SEND BY PERIODIC TIMER" such as FTP server directory, transmission interval,
source camera channel, etc. can be performed on the setup menu (Advanced) ("Comm" - "Network FTP Setup" ­"FTP SEND BY PERIODIC TIMER").
Select "ON" or "OFF" on the setup menu (Advanced) ("Schedule" - "Time Table" - "FTP SEND PERIODIC TIMER")
whether or not to transmit images periodically.
Refer to the Setup Instructions (PDF) for setup.

Transmit Images from Cameras at an Event Occurrence

It is necessary to perform the settings on the setup menu in advance to transmit images from cameras to an FTP
server at an event occurrence.
The settings relating to "FTP ALARM SENDING" such as FTP server name, "Duration-Pre", "Duration-Post", etc.
can be performed on the setup menu (Advanced) ("Comm" - "Network FTP Setup" - "FTP ALARM SENDING").
Select "ON" or "OFF" on the setup menu (Advanced) ("Schedule" - "Time Table" - "FTP ALARM SENDING")
whether or not to transmit images at an event occurrence.
Refer to the Setup Instructions (PDF) for setup.

32

Check Logs

The following logs can be checked.

• Error log

• Access log

• Event log (event occurrence time and details)

• Network trouble log

Check the Error Log

The error log will be displayed in list form.

Screenshot 1

Display the [Control] tab.

Step 1

Click the [Error Log] button in the [Log] box of the
[Control] tab.

Screenshot 2

The error log (the error log window) will be displayed in
list form below the [Control] tab. Refer to page 47 for
further information about the error log.

Step 2

Click the [List] button to close the error log window.

Note:

• Up to 100 error logs can be kept. When more than
100 event logs are filed, the older event logs will be
overwritten by the newer event logs.

• In this case, the oldest log is the first to be overwrit­ten.

33

Check the Access Log

The time when logged in/out for this unit, the user name, and the IP address will be displayed.

Screenshot 1

Display the [Control] tab.

Step 1

Click the [Access Log] button in the [Log] box of the
[Control] tab.

Screenshot 2

The access log (the access log window) will be dis­played in list form below the [Control] tab.

Indications for access log
**IN: The user name or the IP address displayed before

IN indicates the user/host logged in.

**OUT: The user name or the IP address displayed

before OUT indicates the user/host logged out.

A user name or IP address will be displayed.

Step 2

Click the [List] button to close the access log window.

Note:

Up to 100 access logs can be kept.
When more than 100 event logs are filed, the older
event logs will be overwritten by the newer event
logs.

34

Check the Event Log

The event logs (event occurrence times and their details) will be displayed.
Refer to page 26 for further information about each event.

Screenshot 1

Display the [Control] tab.

Step 1

Click the [Event Log] button in the [Log] box of the
[Control] tab.

Screenshot 2

The event log (the event log window) will be displayed
in list form below the [Control] tab.

Indications for event log
COM: Command alarm
EMR: Emergency recording
TRM: Terminal alarm
CAM: Site alarm

Step 2

Click the [List] button to close the event log window.

Note:

Up to 750 event logs can be kept.
When more than 750 event logs are filed, the older
event logs will be overwritten by the newer event
logs.

35

Check the Network Trouble Log

The network log (network event) will be displayed in list form.

Screenshot 1

Display the [Control] tab.

Step 1

Click the [Net Log] button in the [Log] box of the
[Control] tab.

Screenshot 2

The network trouble log (the NW log window) will be dis­played in list form below the [Control] tab. Refer to page
47 for further information about the network trouble log.

Step 2

Click the [List] button to close the NW log window.

Note:

• Up to 1 000 network trouble logs can be kept. When
more than 1 000 event logs are filed, the older event
logs will be overwritten by the newer event logs.

• When the same trouble as the one recorded on the
latest log occurred, only the latest log will be updat­ed.

36

Download Recorded Images

Designate the start point and the end point of played images and download images to a PC.
Recorded images will be downloaded as image data files (filename.n3r). Refer to page 39 for the descriptions of how
to play the downloaded images.

Important:

• When downloading, the available disk space must be 2 or more times the size of the file to be downloaded.
* It is a feature of Internet Explorer.

• Otherwise, it may be impossible to properly play the downloaded file on a PC.

Screenshot 1

Display the [HDD] tab.

Step 1

Enter the desired start time for download in the [Start]
box on the playback point operation area.
It is also possible to designate the start time by clicking
the [Start] button at the desired point to set as the start
point of the image to be downloaded.

→ The time and date of the start point will be displayed

in the playback position display area.

Screenshot 2

The "DOWNLOAD SETUP" pop-up window will be dis­played.

Step 2

Enter the desired end time for download in the [End]
box on the playback point operation area.
It is also possible to designate the end time by clicking
the [End] button at the desired point to set as the end
point of the image to be downloaded.

→ The time and date of the end point will be displayed

in the playback position display area. It is possible to
designate up to 20 minutes of the time range per
download.

Step 3

Click the [Download] button.

Step 4

Click the [OK] button after selecting "ON" or OFF" for
"Alter Detect" to determine whether or not to attach an
alteration detection code to recorded images to be
downloaded.

Note:

The download time will be longer when "ON" is
selected for "Alter Detect".

37

Screenshot 3

The download window will be displayed.

Screenshot 4

The "Save as…" window will be displayed.

Step 5

Click the [Save] button.

Step 6

Create a new folder in the desired directory and click
the [Save] button.

→ Recorded images will be downloaded as image data

files (filename.n3r).

38

Play Downloaded Images

Recorded images will be downloaded as image data files (filename.h3r). It is possible to play, save and print down­loaded images using the viewer software on the provided CD-ROM (Downloading this software is also available.)

Download the Viewer Software

Screenshot 1

Display the [HDD] tab.

Step 1

Click the [VIEWER] button of the [Registration] box.

Screenshot 2

The download window will be displayed.

Screenshot 3

The "Save as…" window will be displayed.

Step 2

Click the [Save] button.

Step 3

Create a new folder in the desired directory and click
the [Save] button.

→ The viewer software (filename.n3r) will be down-

loaded.

39

Playback Downloaded Images

Screenshot 1

Start up the viewer software and display the following
window.

Screenshot 2

The [Open file] window will be displayed.

Step 1

Click the [OPEN] button.

Step 2

Select the downloaded image data file (filename.n3r).

Screenshot 3

The recorded images will be played in this area.

Step 3

Click the [Open] button.

Step 4

Click the [PLAY] button.

40

Save Downloaded Images

It is possible to save the paused image as a bitmap file (extension: bmp) or a jpeg file (extension: jpg). Saving the
downloaded file is available only when the image is paused.

Screenshot 1

Start operation when playing the downloaded images
using the viewer software.

Step 1

Click the [PAUSE] button.

Step 2

Click the [SAVE] button.

Screenshot 2

The "Save as…" window will be displayed.

Step 3

Enter the file name and select the file format (BMP or
JPG/JPEG).

Step 4

Designate the folder and click the [Save] button.

→ The image data will be downloaded and saved.

41

Print the Displayed Image

It is possible to print the paused image.

Screenshot 1

Start operation when playing the downloaded images
using the viewer software.

Step 1

Click the [PAUSE] button.

Step 2

Click the [PRINT] button.

Note:

The time and date being displayed on the viewer
when paused will also be printed.

42

Perform the Alteration Detection

It is possible to detect the alteration of the data if a code for the alteration detection has been attached to the down­loaded data. Refer to page 37 for descriptions of how to attach a code for the alteration detection.

Screenshot 1

Start up the viewer software and display the following
window.

Screenshot 2

The [Open file] window will be displayed.

Step 1

Click the [OPEN] button.

Step 2

Select the downloaded image data file (filename.n3r).

Screenshot 3

The first frame of the downloaded image will be dis­played and paused.

Step 3

Click the [Open] button.

Step 4

Click the [ALT CHECK] button.

→ The alteration detection will start.

The following pop-up window will be displayed
while/after performing the alteration detection.

OK (Not Altered): No alteration was detected.
NG (Altered): Alteration was detected.

Note:

The [ALT CHECK] button will be displayed only
when opening an image data file with a code for the
alteration detection.

43

Notification by E-Mail

Alarm Mail Notification

The following mail will be sent to notify of an alarm occurrence to a registered address when an alarm occurs.

Contents of the alarm mail:

In ND300 (192.168.0.250), alarm was occurred.
Alarm date: xx-xxx-xxxx xx:xx:xx GMT xx:xx (Example: 1-JAN-2005 12:00:00 AM)
Cause of alarm: Displays an event type and a camera channel or an alarm number (Example: Command 5CH)
File name of alarm image: The file name of the image attached to an e-mail.
URL: http://192.168.0.250/

Edit the Contents of the Alarm Mail

It is possible to edit the contents of the alarm mail that notifies of the event occurrence with the time and date of the
event occurrence.
To edit the alarm mail, do the following.

Step 1

Edit the contents using text editing software and save in the text format.
Depending on the item (time and date at an event occurrence, cause of alarm, host address, etc.) to be displayed,
the characters to be entered will be different. Refer to the following list of characters to be replaced when editing the
contents of the mail. Save the edited mail contents with the file name "almmail.tmpl".

Step 2

Start up the FTP software and enter the IP address of the unit to connect to that unit.
Enter the user name and password as follows.
User Name: User ID of the administrator (Default: ADMIN)
Password: Password respective to the user ID of the administrator (The default password is 12345.)
Refer to a system administrator for further information about the settings of user name and password.

Step 3

Transfer the edited file (almmail.tmpl) in the text format.
The directory to be sent is as follows.
/user/ND300/HTML_FILES

44

List of characters to be replaced

Item to be displayed Display style of Example

entered characters

Time and date when the alarm occurred %#05000000 4-digit display (2003 - 2099)

Month when the alarm occurred (number) %#05000100 1 or 2-digit display (1 - 12)

Month when the alarm occurred (letters) %#05000200 Displays first 3 letters (Jan, Feb … Dec)

Day when the alarm occurred %#05000300 1 or 2-digit display (1 - 31)

Time when the alarm occurred %#05000400 24-hour display (15:00:00)

Mail address of the sender %#05000500

Host name of ND300 %#05000600

IP Address of ND300 %#05000700 192.168.0.250

Cause of alarm %#05000800 Terminal: Terminal, Command: Command

Emergency recording: Emergency
Site: Camera

Alarm number %#05000900 1 or 2-digit (1 - 32) + CH

File name of the alarm image %#05001000 xx_ALMyyyynnddhhmmss.jpg

Remains blank when no alarm image exists.
xx: Camera channel number
yyyymmdd: Date (year, month, day) when the
alarm occurred
hhmmss: Time (hour, minute, second) when the
alarm occurred

URL %#05001100 Host name/domain name: HTTP port number/

• When "Host Name" and "Domain Name" are
set (Only when "OFF" is selected for "DDNS")

• When the host name and the domain name
are obtained correctly using DDNS (Only when
"ON" is selected for "DDNS")

IP Address: HTTP port number/

• When "Host Name" and "Domain Name" are
not set (Only when "OFF" is selected for
"DDNS")

• When the host name and the domain name
failed to be obtained correctly using DDNS
(Only when "ON" is selected for "DDNS")

The part following the IP address (:"HTTP port
number) will be omitted when "80" is set for
"HTTP Port Number".

45

Warning Mail Notification

The following mail will be sent to notify of a trouble occurrence to a registered address when the trouble occurs.

ND300 (192.168.0.250) STATUS REPORT.
Time and date: 2005-1-1 12:00:00
STATUS: The description of the trouble will be displayed. (Ex. THERMAL ERROR)

Display Description

DATE Time and date when the trouble occurred will be displayed.

STATUS The description of the trouble will be displayed.

HDD Capacity warning*1: <except FULL>

EVENT-HDD CAPACITY REMAINS ** %
COPY-HDD CAPACITY REMAINS ** %
** indicates the available disk space (%)
<FULL>
EVENT-HDD FULL

COPY-HDD FULL
Power outage detection: POWER LOSS
Recover from a power outage: POWER RECOVERD
NW camera trouble detection: CAM**COMMUNICATION ERROR
HDD smart warning: HDDx-y DISK WARNING

x-y indicates disk number (sequential serial number)
HDD hour meter warning: HDDx-y HOUR METER WARNING
Remove auto links: HDDx-y LOGICALLY REMOVED

x-y indicates disk number (sequential serial number)
RAID5 recovery failure: HDDxRAID5 RECOVERY FAILURE

(X indicates unit number, Y indicates disk number)
Fan trouble: FAN ERROR x-y

X indicates unit number, Y indicates fan number
Thermal trouble: THERMAL ERROR x-y

X indicates unit number, Y indicates sensor number
NW Link error???: PORTx NETWORK LINK ERROR

x indicates network port number
RAID1 down: HDDx-y RAID5 1DOWN

x-y indicates disk number (sequential serial number)
RAID2 down: HDDx-y RAID5 2DOWN

x-y indicates disk number (sequential serial number)
DHCP IP address lost: PORTx DHCP ERROR

x indicates network port number

HDD capacity warning

A warning mail with the <except FULL> content will be sent when the available disk space becomes less than the
set value for "Capacity warning" in the "Maintenance" menu. After a warning mail is sent, a warning mail with the
<except FULL> content will be sent each time 1% of the available disk space is reduced, and a warning mail with the
<FULL> content will be sent when there is no available disk space.

46

About the Error Log

The following are the descriptions about the contents of the error log and the network error log.

Content

Power outage
detection

Recover from a
power outage

Fan warning FAN u-f – FAN-0-u-f ERR

Thermal error
warning

Extension mode
settings error

HDD Write error W-ERR u-d –––

HDD Read error R-ERR u-d –––

RAID 1 down HDu-d 1DOWN ––HDD error output

RAID 2 down HDu 2DOWN ––HDD error output

Disk array change ––

HDD S.M.A.R.T.
warning

HDD hour meter
warning

Remove auto
links

HDD RAID5 R-FAIL u – HDD-4-u ERR

EVENT area
available capacity
warning

EVENT area
available capacity
warning (FULL)

COPY area
available capacity
warning

COPY area
available capacity
warning (FULL)

HDD RAID board
initialization
failure

Network link error

Copy error

Error Log Network log Indication on

the LED

PWR LOSS – SYS-1 ERR

POWER FAILURE

PWR RECOVER –––

FAN ERROR

THERMAL u-0 – TML-1-u-1 ERR

THERMAL ERROR

–– SYS-2 SINGLE

MIX ERROR

Please Setup on
DISK CONFIG MENU

SMART u-d – HDD-1-u-d ERR

HDD WARNING

H.METER u-d – HDD-2-u-d ERR

HDD HOUR METER

REMOVE u-d – HDD-3-u ERR

HDD REMOVED

RAID5 RECOVERY

–– –Copy/event recording

*-FULL – HDD-5-u-d ERR

EVENT-HDD FULL

–– –Copy/event recording

*-FULL – HDD-6-u-d ERR

COPY-HDD FULL

HDD-9 ERR
RAID INITIAL ERR

–

NO DATACOPY

LINK-ERRn

–

NET-1-n ERR
NW LINK ERROR

–

Output from the connec­tor on the rear panel

–

Error output

Error output

–

–

HDD error output

HDD error output

HDD error output

HDD error output

area available capacity
warning

Copy/event recording
area available capacity
warning

area available capacity
warning

Copy/event recording
area available capacity
warning output

Network error output

–

47

Content Error Log Network log Indication on

the LED

Network camera
error detection

Network camera
error recovery

Send mail error – SMTPMAIL_SEND – Network error output

CAM cc ERR –

CAM cc RECOVER –––

NET-3-n ERR
CAMERA cc ERROR

Output from the connec­tor on the rear panel

Camera error output

E-mail authentica­tion error

Failed to resolve
POP3 server
address from DNS

Failed to find
POP3 server

Failed to resolve
SMTP server
address from DNS

Failed to find
SMTP server

MAIL FROM
command error

RCPT TO
command error

Failed to find
SMTP server
Other error

FTP client trans­mission complete

FTP server trans­fer complete

Failed to resolve
FTP server
address from DNS

Failed to find FTP
server

FTP uploading
error

Passive mode
error

FTP log-in failure – FTPLOGIN_FAULT NET-4-n ERR

Failed to log out – FTPLOGOUT_FAULT NET-4-n ERR

Other error for
FTP

DDNS IP address
update

No response from
the DDNS server

– SMTPATTEST_ERR – Network error output

– SMTPPOP3ADD_ERR – Network error output

– SMTPPOP3SVR_ERR – Network error output

– SMTPSVRADD_ERR – Network error output

– SMTPSVR_ERR – Network error output

– SMTPMAILFROM_ERR – Network error output

– SMTPRCPTTO_ERR – Network error output

– SMTPOTHER SMTP – Network error output

– FTPCLIENT_OK ––

– FTPSVRFWD_OK ––

– FTPSVRADD_ERR – Network error output

– FTPSVR_ERR NET-4-n ERR

FTP ERROR

– FTPUPLOAD_ERR NET-4-n ERR

FTP ERROR

– FTPPASSIVE_ERR NET-4-n ERR

FTP ERROR

FTP ERROR

FTP ERROR

– FTPOTHER NET-4-n ERR

FTP ERROR

– DDNSIPADDUPDATE_OK – Network error output

– DDNSSVRRES_ERR – Network error output

Network error output

Network error output

Network error output

Network error output

Network error output

Network error output

48

Content Error Log Network log Indication on

the LED

Password error for
DDNS user name

DDNS IP address
update error

Other error for
DNS

Synchronization
with the NTP serv­er succeeded

Failed to resolve
NTP server
address from DNS

Failed to adjust the
time

No response from
the NTP server

Other error for
NTP

SNMP transmis­sion succeeded

Password error for
SNMP user name

SNMP object
inquiry failure

Other error for
SNMP

Having IP address
succeeded

DHCP IP address
update failure xx%

DHCP IP address
inquiry failure

Other error for
DHCP

HTTP login – HTTPLOGIN ––
HTTP timeout – HTTPTIMEOUT – Network error output
Password error for

HTTP user name
HTTP download

failure
HTTP inquiry

invalid
HTTP authentica-

tion error
Other error for

HTTP
Move to CONFIG CONFIG_LOGIN CONFIG –

– DDNSUSERPASS_ERR – Network error output

– DNSIPADDUPDATE_ERR – Network error output

– DNSOTHER – Network error output

– NTPGETTIME_OK ––

– NTPSVRADD_ERR – Network error output

– NTPSETTIME_ERR – Network error output

– NTPSVRRES_ERR – Network error output

– NTPOTHER – Network error output

– SNMPSEND_OK ––

– SNMPUSERPASS_ERR – Network error output

– SNMPOBJ_ERR – Network error output

– SNMPOTHER – Network error output

– DHCPIPADD_OK –

– DHCPIPADDUPDATE_ERR NET-2-n ERR

DHCP error

– DHCPIPADDENT_ERR NET-2-n ERR

DHCP error

– DHCPOTHER NET2-n ERR

DHCP error

– HTTPUSERPASS_ERR – Network error output

– HTTPDOWNLOAD_ERR – Network error output

– HTTPDREQUEST_ERR – Network error output

– HTTPUNAUTHORIZED – Network error output

– HTTPOTHER – Network error output

Output from the connec­tor on the rear panel

Network error output

Network error output

Network error output

49

Parameter in the logs above

Parameter

u
f FAN number 0-3: FAN number (FAN1-FAN4)
d Disk number 0-3: Disk number (HDD1-HDD4)
n Network port number 1: Camera port, 2: PC port, 3: Maintenance port
cc Camera number 01-32: Camera number

Description

Unit/unit number

Detail

0-5: Extension unit, 6: RAID of this unit, 7: HDD of this unit

50

Troubleshooting

Before asking for repairs, check the symptoms with the following table.

Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not
described below, and when having a problem with installations.

Symptom

Cannot access from the
browser.

Cause/solution

• Is the Ethernet cable firmly connected to the
10/100BASE-T port?
Confirm the cable is firmly connected.

• Is the connection indicator of the 10/100BASE-T port
lit? When it is not lit, connection to a LAN is not estab­lished or a network is not working correctly.
Confirm that the connection indicator of the
10/100BASE-T port is lit.Refer to a system adminis­trator if it is not lit.

• Is the valid IP address set?
Refer to a system administrator for further informa­tion.

• Are you accessing the wrong IP address?
Check the connection as follows:
>ping "IP address of this unit"
If there is reply from this unit, the connection is nor­mal.If not, check the settings of the IP address and
the subnet mask.

Reference

pages

–

–

Refer to the

Setup

Instructions on

the provided

CD-ROM.

–

• Is the same IP address provided to other devices?

Refer to a system administrator for further informa­tion.

• Are there contradictions between the address and the
network subnet to be accessed?
Or is "Use Proxy Server" for the settings of the brows­er checked?
When accessing this unit in the same subnet, entering
the address of this unit in the "Don’t Use Proxy For
These Addresses" box is recommended.

Refer to the

Setup

Instructions on

the provided

CD-ROM.

Refer to the

Setup

Instructions on

the provided

CD-ROM.

51

Symptom

Cause/solution

Reference

pages

The image is not being
refreshed.

Cannot close the authenti­cation window displayed
when displaying the basic
operation window.

Cannot play the downloaded
image file.

The message "Wait…"
remains on the screen.

• Depending on the traffic of the network, there might
be difficulties in displaying images. Press the [F5] but­ton on the keyboard to request images.

• Are the correct user name and password entered?
Confirm the correct user name and password.

• When any setting of the SETUP MENU has been
changed during the download, the download will be
canceled automatically. In this case, the downloaded
file is not a complete file and it is impossible to play it.

The "Active X control" is not installed on the PC in
use.Install the "Active X control" by referring to the follow­ing page.

–

Refer to the

Setup

Instructions on

the provided

CD-ROM.

–

–

No live image is displayed.

It is impossible to operate
the camera.

• Are the connected network cameras configured cor­rectly? Check the settings of the setup menu
("Camera" -"NW Camera Setup").

• Are the settings of the setup menu configured correct­ly? Check the settings of the setup menu ("Schedule"

- "Program" - "LIVE VIDEO").

• Are the network settings of the cameras and the unit
configured correctly? Check the settings of IP
address, subnet mask and default gateway for them.

• Are the network settings of the cameras and the unit
configured correctly? Check the settings of IP
address, subnet mask and default gateway for them.

Refer to the

Setup

Instructions

(PDF).

Refer to the

Setup

Instructions

(PDF).

Refer to the

Setup

Instructions

(PDF).

Refer to the

Setup

Instructions

(PDF).

52

When using a PC on which Windows XP Service Pack2 (SP2) is installed

The following may occur during operation when using a PC on which Windows XP Service Pack2 (SP2) is installed.
Follow the instructions below when the following occurred. By performing the following solutions, other applications
and the security level may not be affected.

The "Information Bar" expressed in the following symptom and solutions will be displayed just below the address bar
only when there is information to communicate.

Information bar

Symptom

The following message is
displayed on the information
bar.
"Pop-up blocked. To see
this pop-up or additional
options, click here…"

The following message is
displayed on the information
bar."This site might require
the following Active X con­trol: 'ND300 CTL.cab' from
'Matsushita Electric
Industrial Co., Ltd'. Click
here to install..."

Solutions

• Click the information bar and select "Always Allow
Pop-ups from This Site…". The dialog window saying
"Allow pop-ups from this site?" will be displayed. Click
the "Yes" button.

• Click the information bar and select "Install Active X
Control…".
The "Security Warning" window will be displayed.
Click the "Install" button on the displayed "Security
Warning" window.

Reference

pages

14, 16, 18,

29, 32, 37

9, 11, 20

53

Symptom

The following message is
displayed on the information
bar.
"To help protect your
security, Internet Explorer
blocked this site from
downloading files to your
computer. Click here for
options…"

Cause/solution

• Click the information bar and select "Download
File…".
When downloading fails even though you selected
"Download File…", perform the following operation.
Click "Internet Options…" on the Tools menu of
Internet Explorer, and then click the "security" tab.
Then, click the "Custom Level…" button. The
"Security Settings" window will be displayed. Under
"Downloads", select "Enable" for "Automatic prompt­ing for file downloads". Click the "OK" button.
The "Warning" window will be displayed. Click the
"Yes" button.

Reference

pages

37, 38

The following message is
displayed on the information
bar when tried to execute a
downloaded file. "The pub­lisher could not be verified.
Are you sure you want to
run this software?"

Unnecessary status bar or
scroll bar is displayed on the
pop-up window.

• Click the "Run" button.

• Click "Internet Options" on the Tools menu of Internet

Explorer, and then click the "Security" tab. Then, click
the "Custom Level…" button to open the "Security
Setting" window. Under "Miscellaneous", select
"Enable" for "Allow script-initiated windows without
size or position constraints". Click the "OK" button.
The "Warning" window will be displayed. Click the
"Yes" button.

39

14, 16, 18,

29, 32, 37

54

Panasonic System Solutions Company,

Unit Company of Panasonic Corporation of North America

Security Systems

www.panasonic.com/security
For customer support, call 1.877.733.3689

Executive Office: Three Panasonic Way 2H-2, Secaucus, New Jersey 07094
Zone Office
Eastern: Three Panasonic Way, Secaucus, New Jersey 07094
Central: 1707 N. Randal Road, Elgin, IL 60123
Southern: 1225 Northbrook Parkway, Suwanee, GA 30024
Western: 6550 Katella Ave., Cypress, CA 90630

Panasonic Canada Inc.

5770 Ambler Drive,Mississauga,
Ontario, L4W 2T3 Canada [phone]
http://www.panasonic.ca

Panasonic Sales Company

Division of Panasonic Puerto Rico Inc.

San Gabriel Industrial Park 65th Infantry Ave. KM. 9.5 Carolina
P.R. 00985(809)750-4300

© 2005 Matsushita Electric Industrial Co., Ltd. All Rights Reserved. N0705-0 V8QB6316AN Printed in Japan