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Network Disk Recorder
Network Disk Recorder WJ-ND200
ERROR
REC
OPERATE
TIMER
ALARM
ALARM
SUSPEND
BUZZER
STOP
LINK
/ACT
MIRROR
HDD1
HDD2
Operating Instructions
Model No. WJ-ND200
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
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CONTENTS
Preface ..................................................................... 3
Features ............................................................... 3
About these Operating Instructions ...................... 4
System Requirements for a PC ............................ 4
Trademarks and Registered Trademarks ............ 5
Abbreviations ....................................................... 5
Terms Used in these Operating Instructions ........ 5
Recording/Playback/Live Image Transmission ........ 7
Recording ............................................................. 7
Playback ............................................................... 7
Live Image Transmission ..................................... 7
Restrictions when operating MPEG-4 images ......... 8
Operational Mode ..................................................... 10
Check the current operational mode .................... 10
Switch the operational mode from the mirroring
mode to the single mode ...................................... 11
Switch the operational mode from the single
mode to the mirroring mode ................................. 12
Hard Disk Drive Management .................................. 13
Mount the hard disk drive ..................................... 13
Remove the hard disk drive ................................. 13
Format (initialize) the hard disk drive
(in the single mode) .............................................. 14
Recovery data on the hard disk drive
(in the mirroring mode) ......................................... 15
Recording ................................................................. 17
Playback ................................................................... 19
Start playback from a designated time and date ...... 23
Search and Play Recorded Event ............................ 24
About Filtering ...................................................... 24
About Displaying the Recording Event List
Window ................................................................ 24
How to Operate .................................................... 25
Monitor Live Images ................................................. 27
Display Images from Cameras on a 1-Screen ..... 27
Display Images from Cameras on a 4-Screen ..... 28
Display Images in the Sequential Display ............ 29
Control Cameras ...................................................... 30
Panning/Tilting Operation ..................................... 30
Zoom/Focus/Brightness Operations ..................... 31
Move a Camera to the Preset Position ................ 32
Auto Function (Auto Pan, etc) .............................. 32
About the Event Function ......................................... 33
Action at an Event Occurrence ............................ 33
Cancel the Alarm Action ....................................... 35
Suspend the Alarm Action .................................... 35
Cancel the Error Status ........................................ 36
Deletion of Recorded Images Saved on the
Hard Disk Manually .................................................. 37
Display/Edit the Text Information ............................. 38
Transmits Camera Images onto an FTP Server ...... 39
Transmit Images from Cameras Periodically ....... 39
Transmit Images from Cameras at an Event
Occurrence ........................................................... 39
Check Logs .............................................................. 40
Check the Error Log ............................................. 40
Check the Access Log ......................................... 41
Check the Event Log ............................................ 42
Check the Network Log ........................................ 43
Obtain Images on an SD memory card .................... 44
Download Recorded Images .................................... 46
Play Downloaded Images ........................................ 48
Download the Viewer Software ............................ 48
Install the Viewer Software ................................... 49
Uninstalling the Viewer Software ......................... 51
Playback Downloaded Images ............................. 51
Save Downloaded Images ................................... 53
Print the Displayed Image .................................... 54
Perform the Alteration Detection .......................... 55
Notification by E-Mail ............................................... 56
Alarm Mail Notification ......................................... 56
Warning Mail Notification ..................................... 56
About the Error Log .................................................. 58
When the Error Log is Displayed ............................. 61
Troubleshooting ....................................................... 62
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Preface
Features
The Network Disk Recorders WJ-ND200 are designed for use within a surveillance system, and perform recordings
and playbacks pictures from network cameras in the system.
The network disk recorder is a recording device using a hard disk drive to record camera pictures instead of using
video tapes so that pictures recorded by repeated overwriting will not experience deterioration of the recorded picture quality.
Up to 16 cameras can be connected via a network and it is possible to record their camera pictures. It is possible to
perform the settings or operate the WJ-ND200 (this unit) using a web browser installed on a PC connected to a network. Up to 4 PCs (web browsers) can access this unit concurrently and it is possible to perform the settings and
operate this unit.
Recording Functions
Multi-recording
It is possible to perform multiple recordings using a single network disk recorder even if the operating environments
are different, for example, recording pictures of cameras in different places at different times.
Schedule recording
It is possible to perform recording automatically at a scheduled time on a designated day of a week. It is also possible to perform recording at a different recording rate according to time range.
Emergency recording
In the case of an emergency, emergency recordings will be given a higher priority than other recording modes by
operating an external switch.
External timer recording
It is possible to perform recording automatically using an external timer.
Event recording
At an event occurrence, such as an alarm signal is supplied, the recording mode (recording rate) can be changed to
high rate to record pictures.
2.5 inch removable hard disk
Two removable hard disks are provided, and they can be removed and inserted easily and quickly on the front of the
unit.
When using two hard disks, it is possible to replace the hard disks without interrupting recording.
Downloading/Transmitting Images
It is possible to download (save) the currently displayed image in the web browser window onto the hard disk of a
PC. By establishing an FTP server, it is possible to transmit images to the designated FTP server periodically. When
an event occurs, it is possible to transmit images from the camera installed in the place where the alarm occurred.
Event Notification Function
When an event occurs, it is possible to send e-mails to designated addresses to notify of the event occurrence. It is
also possible to send an e-mail with an image recorded when the event occurred.
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Security Function and Reliability
• User authentication function (registration of user name and password) allows users access to predetermined
selection of the available functions. Up to 32 users can be registered.
• Host authentication function restricts devices from operating this unit if their IP addresses are not registered.
• If a hard disk crashes, the mirroring function prevents any recorded pictures loss by continuing recording on the
another hard disk.
About these Operating Instructions
There are 3 sets of operating instructions for the WJ-ND200 as follows.
• Installation Guide (book)
• Operating Instructions (PDF, these operating instructions)
• Setup Instructions (PDF)
These "Operating Instructions" contain descriptions of how to operate this unit using a PC via a network.
Refer to the "Setup Instructions (PDF)" for descriptions of how to perform the required settings to operate this unit
using a PC and how to connect to other devices. (The setup instructions are for system installers.)
The settings of the unit will be different depending on the settings of the LAN or the Internet service provider to which
the unit is to be connected. Refer to an administrator of each network for further information about the respective
network.
Refer to the provided "Installation Guide (book)" for descriptions of how to operate this unit using the buttons on the
front panel of the unit, installation and system configurations.
Adobe®Reader®is required to read these operating instructions (PDF) on the provided CD-ROM. When the Adobe
Reader is not installed on the PC, download the latest Adobe®Reader from the Adobe web site and install it.
®
"ND200" shown in the illustrations used in these operating instructions indicate this unit or the WJ-ND200.
System Requirements for a PC
It is recommended to operate this unit using a PC that meets the following system requirements. If using a PC that
does not meet the following system requirements, it may cause problems such as slow imaging or the browser
becomes inoperable.
OS Microsoft®Windows®2000 Professional SP4*
Microsoft®Windows®XP Professional SP2
Microsoft®Windows®XP Home Edition SP2
CPU Pentium®4 3.0 GHz or faster
Memory 512 MB or more
Monitor 1 024 x 768 pixels or more, 24-bit True color or better
Network Interface 10/100 Mbps Network interface card must be installed
Web Browser Microsoft®Internet Explorer 6.0 SP1, 6.0 SP2
Other web browsers are not compatible with this unit.
Other CD-ROM Drive: It is necessary to read the operating instructions and use the software on
the provided CD-ROM.
DirectX®9.0c or later
Adobe®Reader: It is necessary to read the operating instructions on the provided CD-
ROM.
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Note:
When using a PC that does not meet the above requirements, displaying of images may become slow or the web
browser may become inoperable.
Trademarks and Registered Trademarks
• Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United
States and/or other countries.
• Microsoft, Windows, Internet Explorer, and DirectX are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
• Other names of companies and products contained in these operating instructions may be trademarks or registered trademarks of their respective owners.
Abbreviations
The following abbreviations are used in these operating instructions.
Microsoft®Windows®2000 Professional Service Pack 4 is described as Windows 2000.
Microsoft®Windows®XP Professional SP2 and Microsoft®Windows®XP Home Edition SP2 are described as
Windows XP.
Terms Used in these Operating Instructions
HDD
Refers to a hard disk drive (mass storage medium). The unit records camera pictures on a hard disk rather than on
video tape.
Recording rate (ips, I-Frame)
Refers to the unit that determines the smoothness with which the recorded images are played back. "ips" is used to
express the number of frames recorded per second. The higher the number, the smoother the movement, but the
available recording time becomes shorter. "I-Frame" is used to express the refresh interval of MPEG-4 image display
set on the camera.
Resolution
Resolution refers to the degree of fineness and quality of the camera pictures recorded by this unit. This unit displays the resolution in number of dots. For example, if the number of horizontal dots is 640 and the number of vertical dots is 480, the display reads 640 x 480.
M-JPEG
A video codec that compresses video fields from the camera into independent JPEG images sequentially by query
from the unit. Network load will be reduced comparing with the method that obtains JPEG images independently
from the camera. However, the transmission rate will fluctuate depending on the state of the camera. Some cameras
phrase this video codec as just "JPEG".
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Manual recording
Function for starting and stopping recording manually by clicking the recording button or recording stop button.
Schedule recording
Function for starting and stopping recording automatically at a preset time.
Event recording
Function for starting recording automatically when an event occurs. Event recordings are divided into pre recordings
(pictures before the event occurs) and post recordings (pictures after the event occurs).
Emergency recording
Function for performing priority recording in emergency situations, etc. through an external switch connected to the
unit.
External recording mode
Function for changing the programmed time schedule through an external switch connected to the unit.
SD memory recording/SD memory data
Function featured in some Panasonic’s cameras that saves images on the SD memory card on the camera when
communication with the camera failed in the period set for the schedule recording of this unit. Images saved by the
SD memory recording are described as "SD memory data" on these operating instructions. The recording time of SD
memory data will be displayed based on the clock of the camera.
Event
An event is a phenomenon which triggers a specific operation (event operation) in the unit. Events are divided into
terminal alarm, command alarm, and site alarm.
Sequence
Sequence refers to automatically changing the displayed camera picture in a preset sequence. Sequence display is
possible while the unit displays live pictures.
Electronic zoom
Function for enlarging live and playback pictures. While the camera uses the camera zoom function to enlarge pictures, the electronic zoom function enlarges the picture electronically in the unit and displays it.
Camera control
Camera control refers to controlling the functions of the combination cameras connected to the unit. These functions
include Pan/Tilt, Zoom, Focus, Brightness, Preset Operations (moving the camera to a preset horizontal/vertical
position), and Auto (for example, automatic panning).
System Administrator
This refers to a person who has the responsibility and authority to operate the unit and perform settings.
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Recording/Playback/Live Image Transmission
Recording
Images will be transmitted from cameras to this unit and will be recorded. Images from up to 16 cameras can be
recorded on a single network disk recorder. Recorded images are compliant with the JPEG/M-JPEG and MPEG-4
format.
Image data
Network cameras
PC
HDD
This unit
Playback
Images recorded on the hard disk drive of this unit can be transmitted to a PC and they can be played. A single network disk recorder can transmit images to up to 4 PCs (web browsers). It is necessary to use a web browser or the
optional software (WV-AS65, ver. 3.0 or later) to display recorded images.
Image data
Network cameras
PC
HDD
This unit
Live Image Transmission
Live images from network cameras can be transmitted to PCs through this unit. Live images from up to 16 network
cameras can be transmitted to up to 4 PCs concurrently.
Image data
Network cameras
PC
HDD
This unit
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Restrictions when operating MPEG-4 images
There are following restrictions when "MPEG-4" is selected for the image compression method on the setup menu
("NW camera setup" under "Camera").
Refer to the setup instructions (PDF) for how to edit the settings.
1. When displaying live images
q Black screen may be displayed for the first few seconds (*) when the following operations are performed while
displaying live images.
• When MPEG-4 live images are displayed (by switching camera channel, etc.)
• When MPEG-4 image is enlarged (or when enlarged MPEG-4 image is resized to the original size)
w It may take several seconds (*) for refresh interval of MPEG-4 image when displaying images on a 4-screen.
Example: When "3 seconds" is selected for the refresh interval on the camera, MPEG-4 image will be refreshed
in 3 seconds intervals.
2. When displaying images sequentially
When "MPEG-4" is selected for the image compression method of the camera selected for a camera channel on the
setup menu ("Sequence Setup" under "Camera"), the respective sequence step will be skipped.
3. When playing recorded images
q Displayed playback time may be fast for several seconds (*) when the following operations are performed while
playing recorded images.
• When MPEG-4 recorded images are played (by changing camera channel, etc.)
• When MPEG-4 image is enlarged (or when enlarged MPEG-4 image is resized to the original size)
(When operating to zoom in/out a paused MPEG-4 recorded image, image of several seconds later than the displayed image may be enlarged.)
• When the [PLAY] button is clicked again while playing MPEG-4 image
• When the first frame is displayed by clicking the [NEXT IMAGE] button during pausing
w Playback may be performed in several seconds intervals (*) when the following operations are performed while
playing MPEG-4 image.
• Reverse playback
• Fast playback/fast reverse playback
• Reverse frame playback
Example: When "3 seconds" is selected for the refresh interval on the camera, MPEG-4 image will be played in
3 seconds intervals.
e When two records are played sequentially, the last few frames of the former record and the first few frames of the
next record may be displayed overlapped.
r When playing MPEG-4 image by designating time and date, playback may start from a point several seconds (*)
after the designated time and date or from the first frame of the next record.
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4. When recording images
q Time and date displayed on the recording event list (actual start time of recordings) may not exactly indicate the
actual time of recording trigger (event occurrence time, start time of the schedule recording, etc.), and also the
recording duration may be shortened for seconds worth two times of the refresh interval set on the camera.
When the set recording duration and the set refresh interval of the camera are 10 seconds and 1 second respectively 10 – (1 x 2) = 8 (sec). The minimum actual recording duration is 8 seconds.
w When pre-event recording is set to be performed, pre-event recording duration may be longer than the set dura-
tion.
Example: Depending on the size of the image data, pre-recording duration may be around 10 seconds even
when setting 5 seconds for the pre-event recording duration.
5. When downloading recorded images
Download of recorded images may start from a point several seconds (*) earlier than the designated start time. Set
time range for download longer than the refresh interval set on the camera.
6. When transmitting images recorded at an event occurrence to the FTP server
Duration of images to be transmitted to the FTP server, which are recorded at an event occurrence, may not be
exactly the same as the duration set for "Duration-Pre" and "Duration-Post". Set "Duration-Pre" and "Duration-Post"
longer than the refresh interval set on the camera.
7. Other
q MPEG-4 images will not be attached to alarm mails.
w Even when images are to be transmitted to the FTP server periodically, MPEG-4 images will not be transmitted.
* Time (seconds) differs depending on the refresh interval set on the camera (1 – 5 seconds). To shorten time lag,
set the refresh interval on the camera shorter. Refer to the operating instructions of the camera for how to configure the refresh interval.
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Operational Mode
LINK
/ACT
HDD2
HDD1
ALARM
SUSPEND
ALARM
BUZZER
STOP
ERROR MIRROR
TIMER
REC
OPERATE
Network Disk Recorder WJ-ND200
MIRROR indicator
There are two operational modes; the mirroring mode and the single mode.
Mirroring mode: The two hard disk drives are used with the mirroring function and images from the camera will be
recorded on them simultaneously. Even when one of them becomes faulty, images from the camera will be
recorded on the other one.
Single mode: The two hard disk drives are used independently.
It is recommended to use this unit in the mirroring mode when using this unit for the first time. (When switching to the
mirroring mode after using the unit in the single mode, images recorded on the hard disk drives will be deleted.)
Check the current operational mode
The MIRROR indicator on the front panel of the unit indicates the current operational mode.
MIRROR indicator
Off
Being lit green
Blinking green
Being lit red
Status (Current operational mode)
In the single mode
In the mirroring mode
In the process of data recovery in the mirroring mode
In the mirroring mode with the following status
• One of the hard disk drive is faulty
• Only one hard disk drive is mounted
• No hard disk drive is mounted
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Switch the operational mode from the single mode to the
HDD bay slot
<Inside the front cover>
USE button (with the indicator)
HDD1
HDD2
FORMAT
USE
USE
FORMAT
mirroring mode
To change the operational mode from the single mode to the mirroring mode, do the following.
Open the front cover and confirm that both
z
Notes:
the USE buttons are blinking green
(indicating that two hard disk drives are
mounted).
• The USE button indicates the status of the corresponding hard disk drive as follows.
Being lit green: The power of the HDD (formatted) is on.
Blinking orange: In the process of mounting or unmounting (shutdown) the HDD
Blinking green: The power of the HDD (unformatted) is on.
Off: One of the following
• The power of the HDD is off
• No HDD is connected or mounted on the corresponding HDD bay slot
Being lit orange: In the process of recording, or obtaining SD memory data (images on the SD memory card)
Blinking red: In the HDD exchange warning status
Being lit red: In the HDD capacity warning status (HDD is running out)
Refer to the setup instructions (PDF) for further information about the HDD exchange warning and the HDD
capacity warning.
• Refer to page 13 for how to mount the hard disk drive.
Hold down the both FORMAT buttons for 5
x
seconds or more.
→ Formatting of the hard disk drives in the mir-
roring mode will start. (The buzzer will start
sounding and the FORMAT buttons will start
blinking green.)
When completing the format, operation in the
mirroring mode will automatically start.
(Blinking of the FORMAT buttons will go off
and the USE buttons and the MIRROR indicator will light green.)
MIRROR indicator
ERROR MIRROR
HDD1
TIMER
HDD2
REC
LINK
ALARM
BUZZER
SUSPEND
/ACT
OPERATE
STOP
ALARM
USE button
(with the indicator)
HDD1
USE
FORMAT
HDD2
FORMAT
USE
<Inside the front cover>
FORMAT button (with the indicator)
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Important:
• Only the mounted hard disk drives can be formatted when operating in the mirroring mode. It is impossible to format an unmounted hard disk drive or a hard disk drive that is in the process of mounting.
• When the USE button is not blinking green (neither off nor blinking orange), the corresponding hard disk drive is
already formatted. When the hard disk drive is formatted, all data on the disk will be erased.
• The hard disk drive for which the write protection is on cannot be formatted.
• When the following operation is being performed, it is impossible to switch the operational mode from the single
mode to the mirroring mode.
• SD memory data obtainment
• Auto camera registration ("Quick" – "Camera Auto Registration")
• Camera search ("Camera" – "Camera Search")
• When formatting the hard disk drives in the mirroring mode, connection to the FTP server and sending mails are
unavailable.
• When using in the mirroring mode, the actual available size of the hard disk drive will be smaller than when using
in the single mode.
Switch the operational mode from the mirroring mode to the
single mode
To change the operational mode from the mirroring mode to the single mode, do the following.
Open the front cover and confirm that both
z
the USE buttons are off (indicating that no
hard disk drive is mounted).
Note:
Refer to page 13 for how to remove the hard disk
drive.
Hold down the both FORMAT buttons for 5
x
seconds or more.
Switching the operational mode from the mirroring mode to the single mode will start. (The
buzzer will start sounding and the FORMAT buttons will start blinking green.)
When operation of the unit in the single mode
starts, the FORMAT buttons and MIRROR indicator will go off.
HDD1
USE
FORMAT
HDD2
FORMAT
USE
<Inside the front cover>
USE button (with the indicator)
MIRROR indicator
HDD1
BUZZER
STOP
USE
FORMAT
HDD2
FORMAT
USE
ERROR MIRROR
HDD1
TIMER
HDD2
REC
LINK
ALARM
SUSPEND
/ACT
OPERATE
ALARM
HDD bay slot
12
<Inside the front cover>
FORMAT button (with the indicator)
USE button
(with the indicator)
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Hard Disk Drive Management
The following descriptions are of how to mount or format the hard disk drive, and of how to recover data on the disk
(only when using in the mirroring mode).
Mount the hard disk drive
Mount the hard disk drive as follows.
Insert the hard disk drive from the connector
z
x
side of the hard disk drive into the empty
HDD bay slot.
Hold down the USE button respective to the
HDD bay slot to which the hard disk drive is
to be inserted for 2 seconds or more.
→ The mounting process will start. (The buzzer
will start sounding and the corresponding USE
button will start blinking orange.)
When completing the mounting process, the
USE button will light or blink green to indicate
whether the mounted hard disk drive is formatted. When being lit green, the mounted hard
disk drive is formatted. When blinking green,
the mounted hard disk drive is unformatted.
Remove the hard disk drive
Remove the hard disk drive from the unit as follows.
HDD bay slot
HDD1
USE
FORMAT
HDD2
FORMAT
USE
<Inside the front cover>
USE button (with the indicator)
Open the front cover and confirm that both
z
x
Note:
the USE buttons are being lit green
(indicating that two hard disk drives are
mounted).
Hold down the USE button respective to the
HDD bay slot from which the hard disk drive
is to be removed for 2 seconds or more.
→ The shutdown (unmount) process will start.
(The corresponding USE button will start blinking orange.)
When completing the shutdown process, the
USE button will go off.
Remove the hard disk drive after confirming
that the USE button is not being lit nor blinking.
Refer to page 11 for further information about the status of the hard disk drive indicated by the USE button.
HDD1
USE
FORMAT
HDD2
FORMAT
USE
<Inside the front cover>
USE button (with the indicator)
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Important:
• When the USE button of the hard disk on which recording is currently being performed is held down for 2 seconds or more while operating the unit in the single mode, recording will be continued on the other disk. In this
case, some images to be recorded may not be recorded (for several seconds to change the disk for recording).
When only the single hard disk is used, recording will stop.
• When the USE button is held down for 2 seconds or more while operating the unit in the mirroring mode, the hard
disk respective to the held USE button will be unmounted and the MIRROR indicator will light red.
• When operating the unit in the mirroring mode, two hard disk drives to be used should be the same size.
• When the unit is in the process of the SD memory data obtainment, it is impossible to mount or remove the hard
disk drive.
• When the following operation is being performed, it is impossible to add or remove the hard disk drives.
• Auto camera registration ("Quick" – "Camera Auto Registration")
• Camera search ("Camera" – "Camera Search")
• Remove the hard disk drive after confirming that the USE button is not being lit nor blinking. Otherwise, data on
the disk may be damaged.
Format (initialize) the hard disk drive (in the single mode)
Format the hard disk drive as follows when using the unit in the single mode.
z
x
Open the front cover and confirm that the
USE button is blinking green (indicating that
the hard disk drive is mounted).
Hold down the FORMAT button respective to
the hard disk drive to be formatted for 5
seconds or more.
→ Formatting of the hard disk drive will start. (The
MIRROR indicator
ERROR MIRROR
HDD1
TIMER
HDD2
REC
LINK
ALARM
BUZZER
SUSPEND
/ACT
OPERATE
STOP
ALARM
HDD1
USE
FORMAT
HDD2
FORMAT
USE
corresponding FORMAT button will start blink-
ing green.)
When completing the formatting, the FORMAT
button will go off and the respective USE button
will light green.
USE button
(with the indicator)
<Inside the front cover>
FORMAT button (with the indicator)
Important:
• Refer to page 11 for how to format the hard disk drives when operating the unit in the mirroring mode.
• Only the mounted hard disk drive can be formatted when operating in the single mode. It is impossible to format
an unmounted hard disk drive or a hard disk drive that is in the process of mounting.
• The hard disk drive for which the write protection is on cannot be formatted.
• When the unit is in the process of the SD memory data obtainment, it is impossible to switch the operational
mode from the single mode to the mirroring mode.
• When the following operation is being performed, it is impossible to format the hard disk drives.
• Auto camera registration ("Quick" – "Camera Auto Registration")
• Camera search ("Camera" – "Camera Search")
• When formatting the hard disk drives in the mirroring mode, connection to the FTP server and sending mails are
unavailable.
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Recovery data on the hard disk drive (in the mirroring mode)
When one of the two hard disk drives became faulty while operating in the mirroring mode, the faulty disk can be
replaced without interrupting operation by the mirroring function (mirroring recovery).
When one of the hard disk drives became faulty, the USE button respective to the disk and the MIRROR button will
light red.
When HDD2 became faulty while recording, for example, the HDD1 button will light orange (recording is currently
being carried out) and the HDD2 button will light green (no recording is being carried out).
MIRROR indicator
HDD1
USE
ERROR MIRROR
HDD1
TIMER
HDD2
REC
LINK
ALARM
SUSPEND
/ACT
OPERATE
ALARM
BUZZER
STOP
FORMAT
HDD2
FORMAT
USE
<Inside the front cover>
HDD access indicators
(HDD1/HDD2)
Remove the faulty disk. (☞ page 13)
z
Mount the new hard disk drive. (☞ page 13)
x
→ When completing the mounting process, the
USE button will start blinking green.
Hold down the FORMAT button respective
c
to the newly mounted hard disk drive for 5
seconds or more.
→ Mirroring recovery will start. (The buzzer will
start sounding and the FORMAT button and the
MIRROR indicator will start blinking green.)
When completing the mirroring recovery, the
FORMAT button will go off and the MIRROR
indicator will light green.
FORMAT button (with the indicator)
USE button
(with the indicator)
MIRROR indicator
ERROR MIRROR
HDD1
TIMER
HDD2
REC
LINK
ALARM
BUZZER
SUSPEND
/ACT
OPERATE
STOP
ALARM
USE button
(with the indicator)
HDD1
USE
FORMAT
HDD2
FORMAT
USE
<Inside the front cover>
FORMAT button (with the indicator)
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Important:
• Mirroring recovery will not start if the FORMAT button respective to the normal disk (that is not the one replaced)
is held down after mounting the new disk.
• Mirroring recovery will be canceled when the FORMAT button respective to the newly mounted disk is held down
for 5 seconds or more in the process of the mirroring recovery.
• Nothing will be carried out if the FORMAT button or USE button respective to the normal disk (that is not the one
replaced) is held down in the process of the mirroring recovery.
• Mirroring recovery cannot be carried out when the write protection is on for the hard disk drive.
• When the unit is in the process of the SD memory data obtainment, it is impossible to carry out the mirroring
recovery.
• When the following operation is being performed, it is impossible to carry out the mirroring recovery.
• Auto camera registration ("Quick" – "Camera Auto Registration")
• Camera search ("Camera" – "Camera Search")
• When the size of the newly mounted disk is smaller than the source disk (that is not the one replaced), it is
impossible to carry out the mirroring recovery.
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Recording
Start/stop recording manually.
Refer to a system administrator for the required settings for manual recording.
Refer to the setup instructions (PDF) for descriptions of how to turn on the unit and how to display the operation window.
Screenshot 1
Display the [HDD] tab.
Step 1
Click the [D] button of the [REC] box.
Note:
Hold down the [D] button until the recording button
and the recording stop button are displayed.
Screenshot 2
The recording button will be displayed in the [REC] box.
Step 2
Start recording by clicking the recording button .
• The [REC] indicator in the status display area will be
lit red when recording has started.
• When images from cameras are currently recorded
with higher priority than manual recording, manual
recording will be suspended until that recording finishes.
Refer to the following for further information about
each recording mode.
Step 3
Click the recording stop button to stop recording.
→ The [REC] indicator will go off.
Notes:
• When stopping manual recording while another
recording with a different recording mode (ex. event
recording (☞ Next page)) is being performed, the
[REC] indicator will remain lit and the other recording
will continue.
• It is impossible to record images when images are
not being received from cameras.
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About the recording mode and the priority
There are 5 recording modes. Each recording mode and priority is as follows.
When two or more recordings with different recording modes started simultaneously, only recording with the highest
priority will start.
Recording Mode
Emergency recording
Post-event recording
Manual recording
Schedule recording
Pre-event recording
Description
When an emergency event occurs, perform recording automatically
using an external switch, etc.
Perform recording automatically at any event occurrence.
Start/stop recording manually.
It is possible to perform recording automatically at a schedule time on a
designated day of a week.
Perform recording manually at any event occurrence.
Priority
Highest
2
3
4
5
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Playback
A recorded image can be played. Playback is also available during recording.
Screenshot 1
Display the [HDD] tab.
Step 1
Click the [PLAY] button.
→ Playback of recorded images will start. will be
displayed in the status display area.
Playback will start from the finish point (time and
date) of the last playback.
Notes:
• When played for the first time after login, the latest
recorded image will be played. Playback will start 30
seconds before the time of the latest recorded image
with the default setting. The following are available
for the playback start time.
5 s/10 s/30 s/1 min/5 min
Refer to a system administrator for further information.
• Playback speed may become slow when load to be
processed is getting higher (such when many cameras are connected or when live/recorded images
are displayed on multiple windows).
• When playing images on a 4-Screen, images will be
played with frame dropping.
• When playing images recorded at a different recording rate (one at a higher rate and the other at a
lower rate) simultaneously on a 4-Screen, the difference between the displayed time for each channel
will be widen.
• To play SD memory data, filter data using the
recording event search and select data to be played
from the result list (☞ page 24).
Step 2
Click the [STOP] button to stop playback.
→ displayed in the status display area will go off
and a live image will be displayed.
Notes:
• It is possible to change camera channels by clicking
the desired camera channel in the [Camera Select]
box during playback.
• It is possible to switch the screen to a quad-screen
by clicking the desired [Multiscreen Select] button
during playback.
• Clicking the camera title during quad display will display the clicked picture on a single screen.
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Other functions for playback
Pausing
Frame play/reverse
frame play
Fast playback/fast
reverse playback
• Playback will be stopped when this button is clicked during
playback.
• Playback will be resumed when this button is clicked during
pausing.
• Frame play/reverse frame play is available only during pausing.
• When the [NEXT IMAGE] button is clicked, the next frame is
played and paused.
• When the [PREV IMAGE] button is clicked, the previous frame
is played and paused.
Note:
When the image currently being played is in MPEG-4 format,
some frames of recorded images will not be displayed.
Reverse frame play will be performed with the set refresh
interval of the camera.
• Playback speed will be changed in the following order each
time the [FF] button is clicked: Step2 (Approx. 4x) → Step3
(Approx. 8x) → Step4 (Approx. 16x) →
Step5 (Approx. 32x) → Step6 (Approx. 48x) →
Step7 (Approx. 96x)
• Reverse playback speed will be changed in the following
order each time the [REW] button is clicked:
Step2 (Approx. 4x) → Step3 (Approx. 8x) →
Step4 (Approx. 16x) → Step5 (Approx. 32x) →
Step6 (Approx. 48x) → Step7 (Approx. 96x)
• When the [PLAY] button or the [REV PLAY] button is clicked
during fast playback/fast reverse playback, playback speed
will return to the normal playback speed.
Note:
When the image currently being played is in MPEG-4 format,
some frames of recorded images will not be displayed.
Fast playback/fast reverse playback will be performed with the
set refresh interval of the camera.
Skip/reverse skip • When the [NEXT RECORD] button is clicked, playback is
skipped to the recorded image of the next event.
• When the [PREV RECORD] button is clicked, playback is
skipped to the recorded image of the previous event.
• When there is no recorded image to be skipped to, the current
playback will continue, but the playback may start from a point
around a minute before the last playback point.
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Skips to the latest
recorded image
• Skips to the latest time of the image currently playing and
plays it. Skips to the point 30 seconds before the time of the
latest recorded image with the default setting.
The following points are available to be skipped to.
5 s/10 s/30 s/1 min/5 min
Refer to a system administrator for further information.
• When the [GO TO LAST] button is clicked while displaying live
images, playback of the latest recorded images from the
selected camera channel will start.
Note:
When the [GO TO LAST] button is clicked while recording
images at a lower recording rate, playback of the latest
recorded images may be paused or images may not be displayed.
Playback on a multiscreen
Text
(☞ page 38)
• Displays playback images on a 4-Screen.
• Up to 4 camera images can be displayed simultaneously on a
4-Screen.
Each time this button is clicked, images consisted from 4 camera channels (4A - 4D) set in advance (monitor display setting) will be switched and displayed sequentially on a 4Screen.
Refer to the setup instructions (PDF) for descriptions of how
to perform the monitor display setting.
• Click a camera title in the [Camera Select] box or the camera
title displayed on the image to return to a single screen display.
Notes:
• When displaying images on a multi-screen, it may cause outof-sync between each channel. In this case, click the [PLAY]
button after clicking the [PAUSE] button to correct the synchronization between each channel.
• When frame play is performed while displaying images on a
multi-screen, displayed paused images of each channel may
not simultaneously go to the next/previous frame.
• The attached text information will be displayed when this button is clicked during pausing.
Click the [TEXT] button after pausing playback.
• The text information display/edit is available only when a
recorded image is played on a single screen.
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Electronic zoom • Displayed playback images or live images will be enlarged.
• Click the button in the [EL-Zoom] box to zoom in on the dis-
played image.
[x1] button: Returns to the original displayed size
(x1 zoomed size).
[x2] button: Displays images with x2 zoomed size.
[x4] button: Displays images with x4 zoomed size.
Clicking a point in the zoomed image moves the zoomed
image by positioning the clicked point as the center point.
Zoom In • Enlarges the live camera image and playback picture. (Image
can be enlarged when selecting "ZOOM IN" from the pop-up
menu displayed by right-clicking on the image.)
• To return the zoomed image to the original size, right-click on
the image and select "BACK" from the displayed pop-up
menu.
Note:
Image of a point several seconds later than the displayed
image may be enlarged when the [Zoom In] button is clicked
while playing MPEG-4 image.
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Start playback from a designated time and date
Start playback by designating the desired time and date of a recorded image to be played. Playback is also available
during recording.
Screenshot 1
Click the [GO TO DATE] button in the playback point
operation area after selecting the desired camera channel to display the "GO TO DATE" window.
Note:
When playing MPEG-4 image by designating time
and date, playback may start from a point several
seconds after the designated time and date or from
the first frame of the next record.
Step 1
Click the [i] button and enter the desired time and
date of a recorded image to be played.
Step 2
Click the [PLAY] button.
→ Playback of recorded images corresponded to the
entered time and date will start. will be displayed in the status display area.
When there is no image for the entered time and
date, the following action will be taken.
When there are images recorded after the entered
time and date, the nearest recorded image after the
entered time and date will be played.
When there are images recorded after the entered
time and date, the nearest recorded image after the
entered time and date will be played.
Screenshot 2
The recorded images will be played.
Step 3
Click the [STOP] button on the [HDD] tab to stop playback.
→ displayed in the status display area will go off
and a live image will be displayed.
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Search and Play Recorded Event
Search for a recording event and play it (recording event search).
Recording events can be searched by filtering as follows.
About Filtering
Conditions for filtering How to search
DATE Designate a time period and search images recorded in the designated period to
play.
Event Searches for images from the selected recording mode only. The following recording
modes can be selected.
Manual: Manual recording (☞ page 17)
Schedule: Schedule recording (☞ Setup instructions (PDF))
Emergency: Emergency recording (☞ Setup instructions (PDF))
Site alarm: Recording at a site alarm occurrence (☞ page 33)
Terminal alarm: Recording at a terminal alarm occurrence (☞ page 33)
Command alarm: Recording at a command alarm occurrence (☞ page 33)
SD memory: SD memory data (☞ Setup instructions (PDF))
Camera Searches for images from the selected camera channel.
Text Searches only images recorded with/without text information.
About Displaying the Recording Event List Window
Number of the listed data
Number of the listed data: The total number of the list-
ed data will be displayed. When the total number of
the listed data is more than 10 000, the ">10000"
indication will be displayed.
[All List] button: Cancels filtering and lists all recording
events except "SD memory".
[Refresh] button: Refreshes the displayed contents to
the newest one.
[Prev Page] button: Displays the previous page of the
list.
[Next Page] button: Displays the next page of the list.
Time & Date: Start time of recording will be displayed.
CH: A camera channel currently used for recording will
be displayed. Recorded images of the displayed
camera channel will be played on a single screen.
REC: Recording mode will be displayed.
MAN: Manual Recording
SCH: Schedule recording
EMR: Emergency recording
TRM: Recording at a terminal alarm occurrence
COM: Recording at a command alarm occurrence
CAM: Site alarm
PRE: Pre-event recording
SD: SD memory data
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TEXT: When text information is attached to the record-
ed image, "Added" will be displayed. When text
information is not attached to the recorded image,
"None" will be displayed.
HDD: Number of the disk where the recorded image is
located.
How to Operate
Screenshot 1
Click the button in the [Search] box of the operational
panel displayed by clicking the [Control] button. The
"REC Event Search" window is displayed.
Note:
The [All List] button is unavailable during playback.
When it is necessary to click the [All List] button,
stop the playback first.
Step 1
Select searching conditions.
"Time & Date"
Filter by time and date. Select a start time and an end
time by clicking the [i] button.
"REC Events"
Filter by recording event. Click to select the desired
recording event to be displayed when filtering by recording events.
Note:
When "SD memory" is selected, the selected conditions other than "SD memory" will be canceled.
When a condition other than "SD memory" is selected, "SD memory" will be canceled.
"Camera"
Filter by camera channel. Check the radio button of the
desired camera channel to be searched for.
"TEXT"
Filter by with/without text information. Select "Added" or
"None" by clicking the [i] button.
When "--" is selected, searching will be performed without filtering by with/without text information.
Step 2
Click the [OK] button.
→ will be displayed in the status display area,
and then the filtered result will be displayed.
Note:
Click the [All List] button to cancel the filtering.
will go off and all recording events (except
"SD memory") will be listed.
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Screenshot 2
The search results (recording event list) will be displayed on the "Control" panel.
Step 3
Click the time of the desired recording event.
→ Play a recorded image of the recording event from
the selected time.
Step 4
Click the [STOP] button to stop playback.
Notes:
• Playback of SD memory data
When a recorded image of the recording event contains not many frames to play smoothly, a black
screen may be displayed or it may take time to
refresh images. In this case, display the image with
frame playback/reverse frame playback.
• Playback of SD memory data on a 4-Screen
When there is something wrong with playback
images on a 4-Screen, play images on a single
screen.
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Monitor Live Images
Live image will be displayed in the web browser window.
It is possible to display live images on a single screen or a multi-screen in the web browser window.
It is also possible to display live images sequentially (sequential display).
Display Images from Cameras on a 1-Screen
Screenshot 1
Display the "Cam Select" panel.
Step 1
Click the desired camera title from the list displayed in
the [Camera Select] box.
Notes:
• Camera selection
When the "WJ-ND200" icon is clicked, a group title
will be displayed. When the displayed group title is
clicked, a list of the cameras belonging to the selected group will be displayed. Click a displayed camera
title to display images from the respective camera
channel.
• Camera selection from the pop-up menu displayed
by right-clicking
It is possible to switch the camera channel (CAM1 –
CAM16) by selecting a desired camera channel from
the pop-up menu displayed by right-clicking on the
currently displayed image.
Screenshot 2
Live images from the selected camera channel will be
displayed.
Notes:
• About the electrical zoom
When displaying an image on a single screen,
zooming in on the displayed image is possible.
Click the button in the [EL-Zoom] box to zoom in on
the displayed image.
[x1] button: Returns to the original displayed size
(x1 zoomed size).
[x2] button: Displays images with x2 zoomed size.
[x4] button: Displays images with x4 zoomed size.
Clicking a point in the zoomed image moves the
zoomed image by positioning the clicked point as
the center point.
• When the [GO TO LAST] button is clicked while displaying live images, playback of the latest recorded
images from the selected camera channel will start.
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Display Images from Cameras on a 4-Screen
Images from cameras will be displayed on a 4-Screen.
Screenshot 1
Display the "Cam Select" panel.
Screenshot 2
Images from cameras will be displayed on a 4-Screen.
Step 1
Click the button of the [Multiscreen Select] box.
Step 2
Up to 4 camera images can be displayed simultaneously on a 4-Screen.
Each time the button is clicked, the camera picture is
changed to quad display according to the settings made
in the "Monitor Display" page ("System" – "Basic Setup"
– "Monitor Display").
28
Step 3
Click a camera title in the [Camera Select] box or the
camera title displayed on the image to return to a single
screen display.
Notes:
• Displaying images on a 4-screen from the pop-up
menu displayed by right-clicking
It is possible to switch the 4-Screen (4A - 4D) by
selecting a desired camera channel from the pop-up
menu displayed by right-clicking on the currently displayed image.
• When the [GO TO LAST] button is clicked while displaying live images, playback of the latest recorded
images from the selected camera channel will start.
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Display Images in the Sequential Display
Displayed images from cameras will be switched automatically.
Camera images will be displayed sequentially according to the settings performed in advance.
Screenshot 1
Display the "Cam Select" panel.
Step 1
Click the button of the [Sequence] box.
→ The sequence action will start and the lamp on the
button will light (green) during sequence operation.
The "SEQ" indication will also light on the status display area.
Screenshot 2
Live images will be displayed sequentially according to
the settings performed in advance.
Step 2
To stop the sequential display, click the button once
again. The lamp on the button will go off when
sequence operation is stopped.
When operations to display images on a single screen
or 4-Screen are performed during the sequential display, the sequential display will be canceled.
Notes:
• The sequence step that is unavailable to display will
be skipped. (MPEG-4 image is also unavailable to
display. It will be skipped automatically.)
• When the [GO TO LAST] button is clicked while displaying live images, playback of the latest recorded
images from the selected camera channel will start.
• Starting the sequential display from the pop-up
menu displayed by right-clicking
It is possible to start the sequential display by selecting "SEQ" from the pop-up menu displayed by rightclicking on the currently displayed image. When
"SEQ" is selected during the sequential display, the
sequential display will stop.
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Control Cameras
When displaying live images, the following camera controls are possible.
Panning/tilting: Moves a camera horizontally/vertically.
Zooming: Zooms in/out of images.
Focus: Adjusts the focus.
Brightness: Adjusts the brightness.
Preset action: Moves a camera to the preset position registered in advance.
Auto: Moves a camera with an auto function set in advance.
Notes:
• Depending on the models of the connected cameras, it may be impossible to control the camera or some functions may be not available.
• Controlling cameras is possible only when displaying live images on a single screen.
Panning/Tilting Operation
Moves a camera horizontally/vertically.
Screenshot 1
Display the [CAM] tab.
Step 1
Moves a camera horizontally/vertically in the following
ways.
Control buttons: Click to move the camera.
Control pad: Click to move the camera. Panning/tilting
speed will be faster if a clicked point gets farther
from the center point of the control pad.
Image display area: Click the desired point to be the
center of the field angle in the displayed image.
The camera moves to position the clicked point as
the center point of its image.
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Zoom/Focus/Brightness Operations
Zooming: Zooms in/out of images. Depending on the models of the connected cameras, the image size for the
respective zooming portion may be different. For further information, refer to the operating instructions of the
camera.
Focus adjustment: Adjusts the focus. The auto focus function is available.
Brightness: Adjusts the brightness. The adjusted brightness can be reset to the default.
Screenshot 1
Display the [CAM] tab.
Step 1
"Zooming"
Adjust zooming by clicking the [–] button or the [+] button in the [Zoom] box.
"Focus adjustment"
Adjust the focus by clicking the [NEAR] button or the
[FAR] button in the [FOCUS] box.
The auto focus function is available by clicking the
[AUTO] button.
"Brightness adjustment"
Adjust the brightness by clicking the [–] (dark) button or
the [+] (bright) button in the [Brightness] box.
Click the [RESET] button to reset the settings for the
brightness.
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Move a Camera to the Preset Position
Moves a camera to the preset position registered in advance. Registering preset positions is required to perform the
preset function.
Refer to the operating instructions of the connected camera for the descriptions of how to register the preset position. It is impossible to register the preset positions of cameras using this unit.
Screenshot 1
Display the [CAM] tab.
Step 1
Click the [i] button in the [Preset] box to select a preset number (HOME, 1 - 64) to be moved.
Step 2
Click the [GO] button.
→ The camera moves to the registered preset position
respective to the selected preset number.
Auto Function (Auto Pan, etc)
Moves a camera with an auto function set in advance.
Screenshot 1
Display the [CAM] tab.
Step 1
The auto function can be performed by clicking the
[START] button in the [Auto] box.
Click the [STOP] button to stop the auto function.
Note:
Refer to the operating instructions of the connected
camera for further information about the auto function of the camera.
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About the Event Function
The event action will be performed when the following events occur.
Terminal alarm: When a signal is supplied from an external device such as a door sensor to the ALARM ter-
minal, this is stated as an event of a terminal alarm.
Command alarm: A command alarm is sent from a PC via a network.
Site alarm: An alarm using Panasonic Alarm Protocol is sent from a network camera.
Action at an Event Occurrence
The event action will be performed according to the settings when an event occurs.
Note:
When an event occurred and the corresponding camera’s compression method is "MPEG-4", event recording
may start from a point several seconds after the event occurrence and the recording duration may be shortened
for several seconds.
Starts recording
Recording will be performed according to the settings such as recording duration, recording rate, etc. that were configured on the setup menu. (Refer to the setup instructions (PDF) for further information.)
Depending on the settings, it is possible to start recording images before an event occurs (Pre-event recording).
Displays alarm message
The pop-up window that notifies of an event occurrence will be displayed at an event occurrence.
Blinks the alarm indicator
The alarm indicator on the front panel of the unit will start blinking at an event occurrence.
Sounds the buzzer
The buzzer will start sounding for the set duration according to the settings configured on the setup menu. (Refer to
the setup instructions (PDF) for further information.)
Moves a camera to the preset position
The camera will move to the preset position registered in advance at an event occurrence.
Refer to the operating instructions of the connected camera for the descriptions of how to register the preset position.
Notifies of an event occurrence by sending e-mails
When an event occurs, this unit notifies of the event occurrence with the time and date of the event occurrence by
sending e-mails (alarm mails) to the registered addresses. It is also possible to attach an image to the alarm mail.
When an alarm occurred and the corresponding camera’s compression method is "MPEG-4", no image will be
attached to the alarm mail. (It is impossible to attach an MPEG-4 image to the alarm mail.)
Up to 4 addresses can be registered as recipients of the alarm mail.
To send the alarm mail at an event occurrence, it is required to perform the settings on the setup menu in advance.
(Refer to the setup instructions (PDF) for further information.)
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Supplies a signal from the ALARM connector or the ALARM/CONTROL connector on the rear panel of this
unit (Alarm signal output)
It is possible to output signals from the ALARM connector or the ALARM/CONTROL connector on the rear panel of
the unit and sound the buzzer when an event occurs. The alarm signal output duration can be configured on the
setup menu. (Refer to the setup instructions (PDF) for further information.)
Records the event log
The event type and the occurrence time and date will be recorded when an event occurs.
Transmits recorded images to an FTP server at an event occurrence
When an event occurs, recorded images will be continued transmitting to an FTP server automatically for the set
duration from the recording start time. To send the alarm mail at an event occurrence, it is required to perform the
settings on the setup menu in advance. (Refer to the setup instructions (PDF) for further information.)
Notifies of an alarm occurrence according to the Panasonic alarm protocol settings
Select "ON" or "OFF" to determine whether or not to notify of an alarm occurrence (or error information) to a PC
according to the "Panasonic Alarm Protocol" of the setup menu ("Comm" – "Panasonic Alarm Protocol").
To receive a notification (or error information) and display the contents of the notification, the optional software (WVAS65, ver. 3.0 or later) is necessary.
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Cancel the Alarm Action
The alarm action will be performed when an event is detected.
To cancel the alarm action manually, do the following.
Screenshot 1
[ALM] will be displayed in the status display area when
an alarm occurs.
Click the [ALM] button.
Step 1
→ The alarm action will be canceled.
Note:
When "CONTINUE" is selected for "Recording
Duration" of "Emergency REC", the emergency
recording currently being carried out can be stopped
by clicking the [ALM] button. When "MANUAL" is
selected for "Recording Duration", the emergency
recording will not stop by clicking the [ALM] button.
Suspend the Alarm Action
Configure the settings to not to perform the alarm action even when an event occurs. It is useful to suspend the
alarm action at an event occurrence such when maintaining the unit for a certain period.
Even though the alarm action is suspended, recording of images, event log recording, the preset action and display
of the [ALM] button will be performed.
Screenshot 1
Display the operating window.
Step 1
Click the [ALARM SUSPEND] button.
→ The alarm action will be suspended.
The "ALARM SUSPEND" indicator on the front panel
of the unit will light.
Step 2
To release the alarm suspension, click the [ALARM
SUSPEND] button again.
→ The "ALARM SUSPEND" indicator on the front panel
of the unit will go off.
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Cancel the Error Status
When an error occurred, the unit will be in the error status.
To release the unit from the error status, do the following.
Screenshot 1
When an error occurred, the [ERR] button will be displayed in the status display area.
Step 1
Click the [ERR] button.
→ The unit will be released from the error status.
Note:
The ERROR indicator on the front panel of the unit
will not go off until the error is reset even when the
[ERR] button is clicked.
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Deletion of Recorded Images Saved on the Hard Disk Manually
Delete recorded images saved in the hard disk manually.
By setting a time and date, the images recorded the day before the set time and date will be subject to deletion.
Important:
• It is impossible to recover the deleted images.
• It is possible to delete recorded images automatically when the set days have passed from the day the image
was recorded (HDD Auto delete). Refer to a system administrator for further information.
• When "STOP" is selected for "Disk End Mode" of "Maintenance", the available disk space will not be increased
even though deletion is performed.
Screenshot 1
Display the "Setup" panel by clicking the [Setup] button,
and then click the [Maintenance] button. Display the
"Disk Setup" page by clicking the [Disk Setup] tab.
Step 1
Set time and date for "HDD Manual Delete" by clicking
[i] button.
Images recoded before the set time and date will be
deleted.
Screenshot 2
The confirmation window will be displayed.
Step 2
Click the [DELETE] button.
Step 3
Click the [OK] button.
→ Deletion will start.
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Display/Edit the Text Information
It is possible to attach text information to images when recording.
It is possible to enter up to 200 characters for text information.
These are the descriptions of how to display/edit the attached text information to images.
Note:
Displaying/editing text information is possible during pausing playback on a single screen.
Screenshot 1
Start operation after starting playback of recorded
images on a single screen.
Step 1
Pause playback by clicking the [PAUSE] button.
Step 2
Click the [TEXT] button in the [HDD] tab.
Screenshot 2
The "Edit Text" window will be displayed.
Step 3
The text information attached to the recorded images
will be displayed.
Step 4
Edit text information. It is possible to enter up to 200
characters (up to 10 lines) for text information.
• About the available characters
The following alphanumeric characters can be
entered.
A B C D E F G H I J K L M N O P Q R S T U V W X
Y Z a b c d e f g h i j k l m n o p q r s t u v w x y z 0 1
2 3 4 5 6 7 8 9 ! @ [ \ ] ^ _ ` | } ~ (space)
Step 5
Click the [SET] button.
→ The text information will be registered.
Step 6
Click the [CLOSE] button.
→ The "Edit Text" window will close.
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Transmits Camera Images onto an FTP Server
It is possible to transmit images to an FTP server.
Image transmission can be performed at a designated interval periodically (FTP SEND BY PERIODIC TIMER) or at
an event occurrence (FTP SEND BY ALARM).
Transmit Images from Cameras Periodically
It is necessary to perform the settings on the setup menu in advance to transmit images from cameras to an FTP
server periodically.
The settings relating to "FTP SEND BY PERIODIC TIMER" such as FTP server directory, transmission interval,
source camera channel, etc. can be performed on the setup menu ("Comm" - "FTP Setup" - "FTP Send by Alarm").
Select "ON" or "OFF" on the setup menu ("Schedule" - "Time Table" - "FTP SEND PERIODIC TIMER") whether or
not to transmit images periodically.
Refer to the setup instructions (PDF) for setup.
When the image compression method of the camera used for the camera channel selected for "Channel to Send" (of
"FTP Send by Periodic Timer" on the "FTP Setup" menu) is "MPEG-4", images will not be transmitted.
Transmit Images from Cameras at an Event Occurrence
It is necessary to perform the settings on the setup menu in advance to transmit images from cameras to an FTP
server at an event occurrence.
The settings relating to "FTP Send by Alarm" such as FTP server name, "Duration-Pre", "Duration-Post", etc. can be
performed on the setup menu ("Comm" - "FTP Setup" - "FTP ALARM SENDING").
Select "ON" or "OFF" on the setup menu ("Schedule" - "Time Table" - "FTP Send by Alarm") whether or not to transmit images at an event occurrence.
Refer to the setup instructions (PDF) for setup.
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Page 40
Check Logs
The following logs can be checked.
• Error log
• Access log
• Event log (event occurrence time and details)
• Network trouble log
Check the Error Log
The error log will be displayed in list form.
Screenshot 1
Display the "Control" panel by clicking the [Control] button.
Step 1
Click the [Error Log] button in the [Log] box.
Screenshot 2
The error log (the error log window) will be displayed in
list form. Refer to page 58 for further information about
the error log.
40
Step 2
Click the [List] button to close the error log window.
Notes:
• Up to 100 error logs can be kept. When more than
100 event logs are filed, the older event logs will be
overwritten by the newer event logs. In this case, the
oldest log is the first to be overwritten.
• When the same trouble as the one recorded on the
latest log occurred, only the time and date of the latest log will be updated.
• Live images will not be refreshed correctly while the
displayed logs are being refreshed.
Page 41
Check the Access Log
The time when logged in/out for this unit, the user name, or the IP address will be displayed.
Screenshot 1
Display the "Control" panel by clicking the [Control] button.
Step 1
Click the [Access Log] button in the [Log] box.
Screenshot 2
The access log (the access log window) will be displayed in list form.
Indications for access log
**IN: The user name or the IP address displayed before
"IN" indicates the user/host logged in.
**OUT: The user name or the IP address displayed
before "OUT" indicates the user/host logged out.
A user name or an IP address will be displayed in the
"**" part.
Step 2
Click the [List] button to close the access log window.
Notes:
• Up to 100 access logs can be kept. When more than
100 event logs are filed, the older event logs will be
overwritten by the newer event logs. In this case, the
oldest log is the first to be overwritten.
• Live images will not be refreshed correctly while the
displayed logs are being refreshed.
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Check the Event Log
The event logs (event occurrence times and their details) will be displayed.
Refer to page 33 for further information about each event.
Screenshot 1
Display the "Control" panel by clicking the [Control] button.
Step 1
Click the [Event Log] button in the [Log] box.
Screenshot 2
The event log (the event log window) will be displayed
in list form.
Indications for event log
COM: Command alarm
EMR: Emergency recording
TRM: Terminal alarm
CAM: Site alarm
SCD: Scene change alarm
EXT: External recording
HDDy ON/OFF**: Number of times the USE button
inside the front cover is pressed ("y" indicates disk
number, "**" indicates number of times)
SD START: Start the SD memory data obtainment
SD ABORT: Abort the SD memory data obtainment
SD END: End the SD memory data obtainment
Step 2
Click the [List] button to close the event log window.
Notes:
• Up to 750 event logs can be kept. When more than
750 event logs are filed, the older event logs will be
overwritten by the newer event logs. In this case, the
oldest log is the first to be overwritten.
• Live images will not be refreshed correctly while the
displayed logs are being refreshed.
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Page 43
Check the Network Log
The network log (network event) will be displayed in list form.
Screenshot 1
Display the "Control" panel by clicking the [Control] button.
Step 1
Click the [Network Log] button in the [Log] box.
Screenshot 2
The network log (the network log window) will be displayed in list form. Refer to page 58 for further information about the network log.
Step 2
Click the [List] button to close the network log window.
Notes:
• Up to 1 000 network trouble logs can be kept. When
more than 1,000 event logs are filed, the older event
logs will be overwritten by the newer event logs. In
this case, the oldest log is the first to be overwritten.
• When the same trouble as the one recorded on the
latest log occurred, only the latest log will be updated.
• Live images will not be refreshed correctly while the
displayed logs are being refreshed.
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Obtain Images on an SD memory card
Images recorded on the SD memory card on the camera can be obtained as follows.
Refer to the setup instructions (PDF) for further information about the SD memory card recording and for how to set
the recording rate for the SD memory card recording.
Screenshot 1
When the SD memory card on the connected camera
contains recorded images, the SD memory data obtain
button (SD in red) will be displayed in the [REC] box.
Step 1
Click the SD memory data obtain button.
Important:
• The SD memory data obtain button can be clicked
by only users for whom the "SD MEMORY REC"
checkbox is checked on the "User Level" page
("User Mng." – "User Level" – "SD MEMORY REC").
• SD memory data cannot be obtained when the
emergency recording is being performed.
• When the recording rate for "SD MEMORY REC" is
not set, the SD memory obtain button will not be displayed.
Screenshot 2
The confirmation window will be displayed.
Notes:
• The letters "SD" on the SD memory data obtain button will be displayed in blue when there is no recorded image on the SD memory card.
• When the SD memory data obtain button is clicked
while the letters "SD" are displayed in blue, the unit
will check if there is any recorded image on the SD
memory card or not. When a recorded image is
found, the letters "SD" on the SD memory data
obtain button will turn red.
Step 2
Click the [OK] button.
Important:
When obtaining the SD memory data starts, all
users will forcibly be logged out and all recordings
currently being performed will stop.
44
Page 45
Screenshot 3
The login window will be displayed while the SD memory data is being obtained.
Step 3
To cancel to obtain the SD memory data, click the
[login] button.
Notes:
• When the following operation is carried out in the
process of the SD memory data obtainment, obtainment will be canceled.
Login/Emergency recording/Shift to (from) summertime
• When obtaining the SD memory data is completed,
the top page or the authentication window will be
displayed.
45
Page 46
Download Recorded Images
Designate the start point and the end point of played images and download images to a PC.
Recorded images will be downloaded as image data files (filename.n3r). Refer to page 51 for the descriptions of how
to play the downloaded images.
Important:
• When downloading, the available disk space must be 2 or more times the size of the file to be downloaded. It is a
feature of Microsoft®Internet Explorer.
• When the download is canceled in the process, it may be impossible to properly play the downloaded file on a
PC.
Screenshot 1
Start operation after starting playback of recorded
images on a single screen.
Display the [HDD] tab.
Step 1
Enter the desired start time for download in the [Start]
box on the playback point operation area.
It is also possible to designate the start time by clicking
the [Start] button at the desired point to set as the start
point of the image to be downloaded.
→ The time and date of the start point will be displayed
in the playback position display area.
Step 2
Enter the desired end time for download in the [End]
box on the playback point operation area.
It is also possible to designate the end time by clicking
the [End] button at the desired point to set as the end
point of the image to be downloaded.
→ The time and date of the end point will be displayed
in the playback position display area. It is possible to
designate up to 20 minutes of the time range per
download.
Step 3
Click the [Download] button.
Note:
Download may start from a point several seconds
later than the designated start time and may end at
a point several seconds after the designated end
time when downloading MPEG-4 images.
46
Page 47
Screenshot 2
The "Download" pop-up window will be displayed.
Screenshot 3
The download window will be displayed.
Step 4
Click the [OK] button after selecting "ON" or OFF" for
"Alter Detect" to determine whether or not to attach an
alteration detection code to recorded images to be
downloaded.
Note:
The download time will be longer when "ON" is
selected for "Alter Detect".
Step 5
Click the [Save] button.
Screenshot 4
The "Save As" window will be displayed.
Step 6
Create a new folder in the desired directory and click
the [Save] button.
→ Recorded images will be downloaded as image data
files (filename.n3r).
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Page 48
Play Downloaded Images
Recorded images will be downloaded as image data files (filename.n3r). It is possible to play, save and print downloaded images using the viewer software provided from this unit to PC.
Download the Viewer Software
Screenshot 1
Display the [HDD] tab.
Step 1
Click the [VIEWER] button of the [Download (TO PC)]
box.
Screenshot 2
The download window will be displayed.
Screenshot 3
The "Save As" window will be displayed.
Step 2
Click the [Save] button.
Step 3
Create a new folder in the desired directory and click
the [Save] button.
→ The viewer software will be downloaded.
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Page 49
Install the Viewer Software
Screenshot 1
The install wizard window will be displayed.
Screenshot 2
The user information entry screen will be displayed.
Step 1
Double-click the downloaded file (n3vsetup.exe).
Note:
When the older version of the viewer software is
installed, installation may not be successfully completed. Uninstall the older version first before starting
the installation.
Step 2
When agreed to the displayed license agreement, click
the check box of "I accept the terms in the license
agreement" and then click the [Next] button.
Step 3
Complete the customer information fields and click the
[Next] button.
Note:
Customer information entry is not required to proceed.
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Page 50
Screenshot 3
The setup type selection screen will be displayed.
Screenshot 4
The wizard is ready to install.
Step 4
Select "Complete" and click the [Next] button.
Step 5
Click the [Install] button.
Screenshot 5
When the installation is successfully completed, the following window will be displayed.
50
Step 6
Click the [Finish] button.
→ The installation of the viewer software is complete.
Page 51
Uninstalling the Viewer Software
[For Windows XP]
1. Open "Add or Remove Programs" in "Control Panel".
2. Select "ND_Viewer" (the program to be deleted) from presently installed programs and click the [Remove] button.
The uninstall program will be launched and the wizard will be displayed.
3. Uninstall the program by following instructions on the monitor.
[For Windows 2000]
1. Open "Add/Remove Programs" in "Control Panel".
2. Select "ND_Viewer" (the program to be deleted) from presently installed programs and click the [Remove] button.
The uninstall program will be launched and the wizard will be displayed.
3. Uninstall the program by following instructions on the monitor.
Playback Downloaded Images
Screenshot 1
Start up the viewer software and display the following
window.
Step 1
Click the [OPEN] button.
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Page 52
Screenshot 2
The [Open file] window will be displayed.
Screenshot 3
The recorded images will be played in this area.
Step 2
Select the downloaded image data file (filename.n3r).
Note:
It is possible to select two files or more (up to 32
files) by clicking the desired files while holding down
the [Ctrl] key or the [Shift] key.
Step 3
Click the [Open] button.
Step 4
Click the [PLAY] button.
Notes:
• When played image reached the end, black screen
will be displayed and paused.
• When two files or more are selected, it is possible to
skip to the previous/next file to play by clicking the
/ buttons.
• When the button is clicked, the displayed image
will be enlarged two times.
• When performance of the PC in use is low, images
may not be played smoothly.
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Save Downloaded Images
It is possible to save the paused image as a jpeg file (extension: jpg). Saving the downloaded file is available only
when the image is paused.
Screenshot 1
Start operation when playing the downloaded images
using the viewer software.
Step 1
Click the [PAUSE] button.
Step 2
Click the [SAVE] button.
Screenshot 2
The "Save As" window will be displayed.
Step 3
Enter the file name and select "JPG (*.jpg)" for "Save as
type".
Step 4
Designate the folder and click the [Save] button.
→ The image data will be downloaded and saved.
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Print the Displayed Image
It is possible to print the paused image.
Screenshot 1
Start operation when playing the downloaded images
using the viewer software.
Step 1
Click the [PAUSE] button.
Step 2
Click the [PRINT] button.
Note:
The time and date being displayed on the viewer
when paused will also be printed.
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Perform the Alteration Detection
It is possible to detect the alteration of the data if a code for the alteration detection has been attached to the downloaded data. Refer to page 55 for descriptions of how to attach a code for the alteration detection.
Screenshot 1
Start up the viewer software and display the following
window.
Step 1
Click the [OPEN] button.
Screenshot 2
The [Open file] window will be displayed.
Screenshot 3
The first frame of the downloaded image will be displayed and paused.
Step 2
Select the downloaded image data file (filename.n3r).
Step 3
Click the [Open] button.
Step 4
Click the [ALT CHECK] button.
→ The alteration detection will start.
The following pop-up window will be displayed
while/after performing the alteration detection.
OK (Not Altered): No alteration was detected.
NG (Altered): Alteration was detected.
Note:
The [ALT CHECK] button will be displayed only
when opening an image data file with a code for the
alteration detection.
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Page 56
Notification by E-Mail
Alarm Mail Notification
The following mail will be sent to notify of an alarm occurrence to a registered address when an alarm occurs.
Contents of the alarm mail:
In ND200 (192.168.0.250), alarm was occurred.
Alarm date: xx-xxx-xxxx xx:xx:xx GMT xx:xx (Example: 01-JAN-2006 GMT+0:00)
Cause of alarm: Displays an event type and a camera channel or an alarm number (Example: COMMAND
ALARM 5CH)
File name of alarm image: The file name of the image attached to an e-mail.
URL: http://192.168.0.250/
Warning Mail Notification
The following mail will be sent to notify of a trouble occurrence to a registered address when the trouble occurs.
ND200 (192.168.0.250) STATUS REPORT.
DATE: ....................1-JAN-2006 12:00:00 GMT+0:00
STATUS:The description of the trouble will be displayed. (Ex. THERMAL ERROR)
Display Description
DATE Time and date when the trouble occurred will be displayed.
STATUS The description of the trouble will be displayed.
HDD Capacity warning*1: <except FULL>
HDD CAPACITY REMAINS **%
** indicates the available disk space (%)
<FULL>
HDD FULL
HDD exchange warning: HDDx EXCHANGE WARNING **%
x indicates disk number
** indicates the available disk space (%)
Power outage detection: POWER LOSS
Recover from a power outage: POWER RECOVERED
Network camera trouble detection: CAM** COMMUNICATION ERROR
** indicates camera channel
Network camera trouble recovery: CAM** COMMUNICATION RECOVERED
** indicates camera channel
HDD smart warning: HDDx DISK WARNING
x indicates disk number
HDD hour meter warning: HDDx HOUR METER WARNING
x indicates disk number
Remove auto links: HDDx LOGICALLY REMOVED
x indicates disk number
Mirroring recovery failure: MIRROR RECOVERY FAILURE x
x indicates disk number
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Display Description
Format error in the single mode: HDDx FORMAT ERROR
Format error in the mirroring mode: MIRROR FORMAT ERROR
Alteration detected: ALTERED xxCH
Fan trouble: FAN ERROR x
Thermal trouble: THERMAL ERROR
Network link error: NETWORK LINK ERROR
DHCP IP address lost: DHCP ERROR
Camera SD memory card error: CAM xx SD ERR
Camera SD memory card starting write error:
Camera SD memory card ending write error:
Camera SD memory card list request error:
Camera SD memory card data obtainment failure:
Camera SD memory card data deletion failure:
Warning for number of times the USE button is pressed:
x indicates disk number
xx indicates camera channel
x indicates fan number
xx indicates camera channel
CAM xx SD START ERR
xx indicates camera channel
CAM xx SD END ERR
xx indicates camera channel
CAM xx GET LIST ERR
xx indicates camera channel
CAM xx GET IMG ERR
xx indicates camera channel
CAM xx DEL IMG ERR
xx indicates camera channel
HDD x ON/OFF WARNING ***
x indicates disk number
*** indicates number of times the USE button is pressed
*1: HDD capacity warning
A warning mail with the <except FULL> content will be sent when the available disk space becomes less than the
set value for "HDD Capacity Warning" of "Disk Setup" of the "Maintenance" menu. After a warning mail is sent, a
warning mail with the <except FULL> content will be sent each time 1% of the available disk space is reduced, and a
warning mail with the <FULL> content will be sent when there is no available disk space.
57
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About the Error Log
The following are the descriptions about the contents of the error log and the network error log.
Content
Power outage detection
Recover from a power
outage
Fan warning FAN f – Error output
Thermal error warning
Alteration detection
USE button pressed number
of times
HDD Write error W-ERR d ––
HDD Read error R-ERR d ––
HDD S.M.A.R.T. warning SMART d – HDD error output
HDD hour meter warning H.METER d – HDD error output
HDD SKIP warning*
Remove auto links*
Mirroring recovery failure
Single mode format failure
Mirroring mode format failure
HDD exchange warning
Available capacity warning
Available capacity warning
(FULL)
Network link error
Network camera error
detection
Network camera error
recovery
E-mail transmission
complete
E-mail authentication error – SMTPATTEST_ERR Network error output
Failed to resolve POP3
server address from DNS
Failed to find POP3 server
Failed to resolve SMTP
server address from DNS
Failed to find SMTP server – SMTPSVR_ERR Network error output
MAIL FROM command error – SMTPMAILFROM_ERR Network error output
RCPT TO command error – SMTPRCPTTO_ERR Network error output
1
2
Error Log Network log Output from the connector
on the rear panel
PWR LOSS – Outage processing end out-
put
PWR RECOVER ––
THERMAL
ALTERD **CH
HDD d ON/OFF **
SKIP HDD d ––
REMOVE d – HDD error output
M-FAIL d
HDD d FORMAT-ERR
M-FORMAT-ERR
HDD d EXCHANGE **%
HDD-**%
HDD-FULL
–
CAM cc ERR – Camera error output
CAM cc RECOVER ––
– SMTPMAIL_SEND –
– SMTPPOP3ADD_ERR Network error output
–
–
–
–
–
–
–
–
–
–
–
LINK_ERR
SMTPPOP3SVR_ERR
SMTPSVRADD_ERR
Error output
Error output
HDD error output
HDD error output
HDD error output
HDD error output
Available disk space warn-
ing output
Available disk space warn-
ing output
Available disk space warn-
ing output
Network error output
Network error output
Network error output
*1: "HDD SKIP" is the function that continues recording even when an error occurs, such as HDD write error, by
recording images on the next HDD.
*2: "Remove auto links" means unmounting of the hard disk drive without removing the disk from the unit.
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Content Error Log Network log Output from the connector
on the rear panel
Other errors for SMTP
FTP client transmission
complete
FTP server transfer complete – FTPSVRFWD_OK –
Failed to resolve FTP server
address from DNS
Failed to find FTP server – FTPSVR_ERR Network error output
FTP uploading error – FTPUPLOAD_ERR Network error output
FTP passive mode error – FTPPASSIVE_ERR Network error output
FTP log-in failure – FTPLOGIN_FAULT Network error output
FTP log-out failure – FTPLOGOUT_FAULT Network error output
Other error for FTP – FTPOTHER Network error output
DDNS IP address update – DDNSIPADDUPDATE_OK –
No response from the DDNS
server
Password error for DDNS
user name
DDNS IP address update
error
Other error for DNS – DNSOTHER Network error output
Synchronization with the
NTP server complete
Failed to resolve NTP server
address from DNS
Failed to adjust the time – NTPSETTIME_ERR Network error output
No response from the NTP
server
Time from the NTP server is
invalid
Other errors for NTP – NTPOTHER Network error output
SNMP transmission com-
plete
Password error for SNMP
user name
SNMP object inquiry failure – SNMPOBJ_ERR Network error output
Other errors for SNMP – SNMPOTHER Network error output
Having IP address complete
DHCP lost
DHCP IP address update
failure xx%
DHCP IP address registra-
tion failure
Other error for DHCP
HTTP log-in
Password error for HTTP
user name
–
–
– FTPSVRADD_ERR Network error output
– DDNSSVRRES_ERR Network error output
– DDNSUSERPASS_ERR Network error output
– DNSIPADDUPDATE_ERR Network error output
– NTPGETTIME_OK –
– NTPSVRADD_ERR Network error output
– NTPSVRRES_ERR Network error output
– NTPTIME_INVALID Network error output
– SNMPSEND_OK –
– SNMPUSERPASS_ERR Network error output
– DHCPIPADD_OK –
– DHCP IPADD_LOST Network error output
– DHCPIPADDUPDATE_ERR Network error output
–
–
– HTTPLOGIN –
– HTTPUSERPASS_ERR Network error output
SMTPOTHER
FTPCLIENT_OK
DHCPIPADDENT_ERR
DHCPOTHER
Network error output
–
Network error output
Network error output
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Content Error Log Network log Output from the connector
on the rear panel
HTTP download failure – HTTPDOWNLOAD_ERR Network error output
HTTP request invalid – HTTPDREQUEST_ERR Network error output
Other errors for HTTP – HTTPOTHER Network error output
Move to CONFIG CONFIG_LOGIN –
Camera SD memory card
error
Request to start writing on
the camera SD denied
Request to finish writing on
the camera SD denied
Request to obtain a data list
on the camera SD denied
Request to obtain SD
memory data on the camera
SD denied
Request to delete SD memory data on the camera SD
denied
Refer to the next page for the parameters of the indications.
CAM cc SD ERROR Camera error output
CAM cc SD START ERR Camera error output
CAM cc SD END ERR Camera error output
CAM cc GET LIST ERR Camera error output
CAM cc GET IMG ERR Camera error output
CAM cc DEL IMG ERR Camera error output
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When the Error Log is Displayed
Do the following when the error log is displayed. Contact the dealer when an unlisted error occurred.
Error Log Description Solution
W-ERR d Failed to write/read data on the HDD. The
R-ERR d
SKIP d
SMART d
H.METER d
REMOVE d The HDD has been unmounted from the
HDD-**- or HDD-FULL The HDD is almost full or completely full. Format or replace the HDD*.
CAM cc ERR
LINK_ERR
CAMERA cc SD ERROR
CAM cc SD START ERR
CAM cc SD END ERR
CAM cc GET LIST ERR
CAM cc GET IMG ERR
CAM cc DEL IMG ERR
HDDd FORMAT-ERR
M-FORMAT ERR
M-FAILd
HDD may be malfunctioning.
The HDD may be malfunctioning and may
work incorrectly.
The set time for the hour meter has
passed. It may be reaching the end of the
HDD’s lifetime.
system automatically.
Communication with the network camera is
unstable, or no network camera is connected.
The unit is disconnected from the network. Check the network connection.
An SD card memory error occurred.
The SD memory card may be not detected,
or there is no available space on the SD
memory card on the camera.
An SD card memory error occurred.
Communication with the network camera is
unstable, or no network camera is connected.
The HDD may be malfunctioning, or may
be not inserted correctly and firmly.
Failed to recover data using the mirroring
function.
The HDD may be malfunctioning.
If this error occurs frequently, contact the
dealer to replace the HDD*.
Contact the dealer to replace the HDD*.
Contact the dealer to replace the HDD*.
Contact the dealer. After replacing the
faulty disk*, the error status will be canceled.
Check the communication status between
this unit and the network camera.
Check the SD memory card and the settings on the camera.
Check the SD memory card and the settings on the camera.
Check the communication status between
this unit and the network camera.
Remove and mount the hard disk drive
again by following the instructions of how
to mount/remove the hard disk drive, and
then format it.
If this error occurs frequently, contact the
dealer to replace the HDD*.
Contact the dealer to replace the HDD*.
*: The HDD should be replaced by/purchased from the qualified service personnel or system installers.
Parameter in the logs above
Parameter
f
d Disk number 1-2: Disk number (HDD1-HDD2) 5: Others
cc Camera number 01-16: Camera number
Description
FAN number
Detail
1-2: FAN number (FAN1-FAN2)
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Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not
described below, and when having a problem with installations.
Symptom
Cannot access from the
browser.
Cause/solution
• Is the Ethernet cable firmly connected to the 10BASET/100BASE-TX port?
Confirm the cable is firmly connected.
• Is the connection indicator of the 10BASE-T/100BASE-TX port lit? When it is not lit, connection to
a LAN is not established or a network is not working
correctly.
Confirm that the connection indicator of the 10BASET/100BASE-TX port is lit. Refer to a system administrator if it is not lit.
• Is the valid IP address set?
Refer to a system administrator for further information.
• Are you accessing the wrong IP address?
Check the connection as follows:
>ping "IP address of this unit" If there is reply from
this unit, the connection is normal. If not, check the
settings of the IP address and the subnet mask.
Reference
pages
–
–
Refer to the
setup instruc-
tions (PDF).
–
The buttons on the browser
are displayed out of alignment.
62
• Is the same IP address provided to other devices?
Refer to a system administrator for further information.
• Are there contradictions between the address and the
network subnet to be accessed?
When this unit and the client PC are in the same subnet, are the IP addresses of this unit and the client PC
set in same subnet? Or is "Use Proxy Server" for the
settings of the browser checked? When accessing
this unit in the same subnet, entering the address of
this unit in the "Don’t Use Proxy For These
Addresses" box is recommended.
• The buttons may not be displayed orderly if the font
setting of Windows has been changed from the
default setting.
Use with the default font setting.
Refer to the
setup instruc-
tions (PDF).
Refer to the
setup instruc-
tions (PDF).
–
Page 63
Symptom
Cause/solution
Reference
pages
Some contents are not displayed on the browser.
The image is not being
refreshed.
Cannot record images.
• Reload the contents by pressing the [F5] key.
• Depending on the traffic of the network, there might
be difficulties in displaying images. Press the [F5] button on the keyboard to request images.
• Images recorded at low recording rate (less than 1
ips) may sometimes not be refreshed.
• Is the HDD inserted correctly and firmly?
• Is the HDD formatted correctly?
• Isn’t the write protection of the HDD set to "ON"?
• Check the current information of the HDD. The disk
information can be check on the "Disk Information"
page ("Maintenance" – "Disk Information").
• Is the HDD removed from the unit before?
Once the HDD is removed from the unit, it is necessary to format the HDD again to record images on it.
–
–
–
13
14
Refer to the
setup instruc-
tions (PDF).
Live/recorded images in
MPEG-4 format are not displayed in a normal manner.
No SD memory data is displayed in the recording
event list.
Cannot play SD memory
data.
• When turning on the power of this unit or when connecting the LAN cable to the network port when the
camera is active, images may not be displayed/
recorded in a normal manner for around a minute (at
a maximum) just after turning on the power of this unit
or after connecting the LAN cable to the network port.
• It is impossible to play SD memory data from the
recording event list or time and date search result.
After filtering by "SD memory" in the recording event
list, select an event to play it.
• The recording time of SD memory data will be displayed based on the clock of the camera. Check the
clock of the camera.
• When the SD memory data contains not many
frames, playback sometimes may not be performed in
a normal manner.
In this case, display the image with frame playback/
reverse frame playback.
–
–
–
–
63
Page 64
Symptom
When displaying MPEG-4
images on a multi-screen,
images from two or more
cameras are displayed in
sequence on a single area.
Cause/solution
• This may occur due to the display adapter and driver
combination.
When this occurred, update the driver of the display
adapter to the latest version first. If updating the driver
does not solve the problem, adjust the hardware
acceleration as follows.
The following instructions are for Windows XP.
(1) After closing all browser windows, right-click on
the desktop and select "Properties" from the displayed pop-up menu.
(2) Select "Settings" from "Display Properties", and
then click the [Advanced] button.
(3) Click the [Troubleshoot] tab and disable the
DirectDraw acceleration by adjusting the level of
"Hardware acceleration".
Reference
pages
–
Cannot close the authentication window displayed
when displaying the basic
operation window.
d
• Are the correct user name and password entered?
Confirm the correct user name and password.
Refer to the
setup instruc-
tions (PDF).
64
Page 65
Symptom
Cannot play the downloaded
image file.
Cause/solution
• When any setting has been changed during the download, the download will be canceled automatically. In
this case, the downloaded file is not a complete file
and it is impossible to play it.
Reference
pages
–
The message "Please Wait."
remains on the screen.
No live image is displayed.
• The "ActiveX control" is not installed in the PC. Install
the "ActiveX control" by referring to the following
page.
• Are the connected network cameras configured correctly?
Check the settings of the setup menu ("Camera" "NW Camera Setup").
• Are the settings of the setup menu ("Schedule" "Program" - "LIVE VIDEO") configured correctly?
Check the settings.
• Are the network settings of the cameras and the unit
configured correctly?
Check the settings of IP address, subnet mask and
default gateway for them.
• When MPEG-4 is selected for the image compression
method of the camera, live images may not be displayed in the image display area and black screen will
be displayed for a few minutes in the following cases.
• When frequently checked if the appropriate values
are set for the recording settings (by clicking the
[Measurement] button on the "Program Setup"
window ("Schedule" - "Program")).
• When the settings of the unit are saved repeatedly. Wait around 10 minutes without any operations.
The unit will function normally.
67
Refer to the
setup instruc-
tions (PDF).
Refer to the
setup instruc-
tions (PDF).
Refer to the
setup instruc-
tions (PDF).
–
• When trying to display MPEG-4 images via Internet,
images may not be displayed.
MPEG-4 image display via Internet is affected by the
configurations of the network devices such as a
router. Refer to the network administrator for further
information.
–
65
Page 66
Symptom
Live/recording images are
not displayed.
Cause/solution
• When logged in with "Limited" user account of
Windows operating system, images will not be displayed since the active X control may not be installed
correctly. Log in with "Computer administrator" user
account.
• When the image compression method of all cameras
in use is not the same, performance may become
lower. (Refresh of images will be unstable.)
Reference
pages
–
–
Refresh of live images is
unstable.
Browser disconnection
sometimes occurs.
Network performance is
poor.
Image file downloaded from
the FTP server is faulty.
Cannot operate the camera.
• The configured settings for transmission rate/recording rate may be beyond the maximum network performance.
Lower the value/rate of the settings relating to the network such as the transmission rate, recording rate,
etc.
• The line speed settings may be not the same between
the unit and the hub, for example, 100M BASE-TX
Full for the unit and 100M BASE-TX half, etc. Some
hubs change the line speed automatically depending
on the network traffic and it may cause configuration
errors. Check the line speed settings of both the unit
and the hub, and configure the line speed settings of
both to conform them.
• Are the settings of the network camera set correctly?
Check the model of the set camera on the setup
menu ("Camera" - "NW Camera Setup").
• Are the user ID and the password for the network
camera set correctly?
Check if the user ID and password are set correctly
on the setup menu ("Camera" - "NW Camera Setup").
Refer to the
setup instruc-
tions (PDF).
–
Refer to the
setup instruc-
tions (PDF).
Refer to the
setup instruc-
tions (PDF).
Cannot format the hard disk
using the FORMAT button
inside the front cover.
66
• Is "ON" selected for "Enable format button" on the
"Config" page?
When "OFF" is selected, it is impossible to format the
hard disk using the FORMAT button. Check the
"Enable format button" setting on the "Config" page.
Refer to the
setup instruc-
tions (PDF).
Page 67
When using a PC on which Windows XP Service Pack2 (SP2) is installed
The following may occur during operation when using a PC on which Windows XP Service Pack2 (SP2) is installed.
Follow the instructions below when the following occurred. By performing the following solutions, other applications
and the security level may not be affected.
The "Information Bar" expressed in the following symptom and solutions will be displayed just below the address bar
only when there is information to communicate.
Information Bar
Symptom
The following message is
displayed on the information
bar.
"Pop-up blocked. To see
this pop-up or additional
options, click here…"
The following message is
displayed on the information
bar.
"This site might require the
following Active X control:
'wvasetup.exe' from
'Matsushita Electric
Industrial Co., Ltd'. Click
here to install..."
Solutions
• Click the information bar and select "Always Allow
Pop-ups from This Site…". The dialog window saying
"Allow pop-ups from this site?" will be displayed. Click
the [Yes] button.
• Click the information bar and select "Install ActiveX
Control…".
The "Security Warning" window will be displayed.
Click the [Install] button on the displayed "Security
Warning" window.
Reference
pages
–
–
67
Page 68
Symptom
The following message is
displayed on the information
bar.
"To help protect your security, Internet Explorer blocked
this site from downloading
files to your computer. Click
here for options…".
Solutions
• Click the information bar and select "Download
File…".
When downloading fails even though you selected
"Download File", perform the following operation.
Click "Internet Options…" on the Tools menu of
Internet Explorer, and then click the "security" tab.
Then, click the [Custom Level…] button. The
"Security Settings" window will be displayed. Under
"Downloads", select "Enable" for "Automatic prompting for file downloads". Click the [OK] button.
The "Warning" window will be displayed. Click the
[Yes] button.
Reference
pages
–
The following message is
displayed on the information
bar when tried to execute a
downloaded file.
"The publisher could not be
verified. Are you sure you
want to run this software?"
An unnecessary status bar
or scroll bar is displayed on
the pop-up window.
• Click the [Run] button.
• Click "Internet Options" on the Tools menu of Internet
Explorer, and then click the [Security] tab. Then, click
the [Custom Level…] button to open the "Security
Setting" window. Under "Miscellaneous", select
"Enable" for "Allow script-initiated windows without
size or position constraints". Click the [OK] button.
The "Warning" window will be displayed. Click the
[Yes] button.
–
–
68
Page 69
Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households)
This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be
mixed with general household waste.
For proper treatment, recovery and recycling, please take these products to designated collection points, where they will be
accepted on a free of charge basis. Alternatively, in some countries you may be able to return your products to your local retailer
upon the purchase of an equivalent new product.
Disposing of this product correctly will help to save valuable resources and prevent any potential negative effects on human
health and the environment which could otherwise arise from inappropriate waste handling. Please contact your local authority
for further details of your nearest designated collection point.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
Information on Disposal in other Countries outside the European Union
This symbol is only valid in the European Union.
If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal.
For U.S., Canadian and Puerto Rican fields:
Panasonic System Solutions Company,
Unit Company of Panasonic Corporation of North America
Security Systems
www.panasonic.com/security
For customer support, call 1.877.733.3689
Executive Office: Three Panasonic Way 2H-2, Secaucus, New Jersey 07094
Zone Office
Eastern: Three Panasonic Way, Secaucus, New Jersey 07094
Central: 1707 N. Randal Road, Elgin, IL 60123
Southern: 1225 Northbrook Parkway, Suwanee, GA 30024
Western: 6550 Katella Ave., Cypress, CA 90630
Panasonic Canada Inc.
5770 Ambler Drive,Mississauga,
Ontario, L4W 2T3 Canada (905)624-5010
http://www.panasonic.ca
Panasonic Sales Company
Division of Panasonic Puerto Rico Inc.
San Gabriel Industrial Park 65th Infantry Ave. KM. 9.5 Carolina
P.R. 00985(809)750-4300
For European and other fields:
Matsushita Electric Industrial Co., Ltd.
Osaka, Japan
http://panasonic.net
© 2006 Matsushita Electric Industrial Co., Ltd. All Rights Reserved. N0906-0 V8QB6472AN Printed in Japan
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