Panasonic WJ-GXE100 Operating Instructions

Operating Instructions

Network Video Encoder

Model No. WJ-GXE100

WJ-GXE100E

Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

Preface

About the user manuals

There are 2 sets of operating instructions for the WJ-GXE100 (P model), WJ-GXE100E (E model) as follows.

• Installation Guide: Explains how to install and connect devices.

• Operating Instructions: Explains how to perform the settings and how to operate this unit.

The model number is abbreviated in some descriptions in this manual. The screens used in these operating instructions show the case of WJ-GXE100 (P model). Depending on the model used, the screens shown in the explanations may differ to the actual unit screens.

Trademarks and registered trademarks

• Microsoft, Windows, Windows Vista, Internet Explorer, ActiveX and DirectX are either registered

trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

• Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

• iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.

• Android is a trademark of Google Inc.

• Firefox is a registered trademark of the Mozilla Foundation.

• All other trademarks identified herein are the property of their respective owners.

Abbreviations

The following abbreviations are used in these operating instructions. Microsoft® Windows® 7 is described as Windows 7. Microsoft® Windows Vista® is described as Windows Vista. Microsoft® Windows® XP SP3 is described as Windows XP. Windows® Internet Explorer® 9.0, Windows® Internet Explorer® 8.0, Windows® Internet Explorer® 7.0 and Microsoft® Internet Explorer® 6.0 are described as Internet Explorer. Universal Plug and Play is described as UPnP™.

2 Operating Instructions

Viewer software

It is necessary to install the viewer software “Network Camera View 4S” (ActiveX®) to display images on a PC. This software can be installed directly from the unit or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

Preface

IMPORTANT

• The default setting of “Automatic installation of viewer software” is “On”. Follow the instructions on

page 130 when the message is displayed on the information bar of the browser.

• When the “Live” page is displayed for the first time, the install wizard of the ActiveX control required to

display images from the camera will be displayed. Follow the instructions of the wizard.

• When the install wizard is displayed again even after completing the installation of the ActiveX, restart

the PC.

• The viewer software used on each PC should be licensed individually. The number of installations of

the viewer software from the unit can be checked on the [Upgrade] tab of the “Maintenance” page (®page 106). Refer to your dealer for the software licensing.

Operating Instructions 3

Table of Contents

1 Monitor images on a PC ..........................................................................7

1.1 Monitor images from a single camera .............................................................................7

1.2 About the “Live” page ......................................................................................................9

1.3 Monitor images from multiple cameras ........................................................................13

2 Monitor images on a cellular phone/mobile terminal .........................14

2.1 Monitor images on a cellular phone ..............................................................................14

2.2 Monitor images on a mobile terminal ............................................................................15

3 Action at an alarm occurrence ..............................................................18

3.1 Alarm type ........................................................................................................................18

3.2 Action at an alarm occurrence .......................................................................................18

4 Transmit images onto an FTP server ...................................................19

4.1 Transmit an alarm image at an alarm occurrence (Alarm image

transmission) ...................................................................................................................19

4.2 Transmit images at a designated interval or period (FTP periodic image

transmission) ...................................................................................................................19

5 About the network security ...................................................................20

5.1 Equipped security functions ..........................................................................................20

6 Display the setup menu from a PC .......................................................21

6.1 How to display the setup menu .....................................................................................21

6.2 How to operate the setup menu .....................................................................................23

6.3 About the setup menu window ......................................................................................25

7 Configure the basic settings of the unit [Basic] .................................27

7.1 Configure the basic settings [Basic] .............................................................................27

7.2 Configure the Internet settings [Internet] .....................................................................30

8 Configure the settings relating to images [Image] .............................32

8.1 Configure the settings relating to the Picture (Camera) mode/Video input [JPEG/H.

264] ...................................................................................................................................32

8.2 Configure the settings relating to JPEG images [JPEG/H.264] ..................................33

8.3 Configure the settings relating to H.264 images [JPEG/H.264] ..................................35

8.4 Configure the settings relating to image and positions [Image/Position] .................40

8.5 Configure the settings relating to RS485 [RS485] .......................................................41

9 Configure the multi-screen settings [Multi-screen] ............................44

10 Configure the alarm settings [Alarm] ...................................................46

10.1 Configure the settings relating to the alarm action [Alarm] .......................................46

10.2 Configure the settings relating to the alarm image [Alarm] ........................................47

10.3 Configure the VMD settings [VMD area] .......................................................................48

10.3.1 Set the VMD areas [VMD area] ......................................................................................50

10.4 Configuration of the settings relating to the E-mail notification [Notification] .........52

10.5 Configure the settings relating to Panasonic alarm protocol [Notification] .............53

11 Configure the settings relating to the authentication [User

mng.] .......................................................................................................56

11.1 Configure the settings relating to the user authentication [User auth.] ....................56

4 Operating Instructions

Table of Contents

11.2 Configure the settings relating to the host authentication [Host auth.] ....................57

11.3 Configure the settings relating to the priority stream [System] .................................58

12 Configure the settings of the servers [Server] ....................................61

12.1 Configure the settings relating to the E-mail server [E-mail] .....................................61

12.2 Configure the settings relating to the FTP server [FTP] .............................................62

12.3 Configure the settings relating to the NTP server [NTP] .............................................64

13 Configuring the network settings [Network] .......................................66

13.1 Configure the network settings [Network] ....................................................................66

13.2 Configure the HTTPS settings .......................................................................................74

13.2.1 Generation of the CRT key (SSL encryption key) ..........................................................75

13.2.2 Generation of the self-signed certificate (security certificate) .........................................76

13.2.3 Generation of CSR (Certificate Signing Request) ..........................................................78

13.2.4 Installation of the server certificate .................................................................................79

13.2.5 Configuration of the connection protocol ........................................................................80

13.3 Access the unit using the HTTPS protocol ..................................................................81

13.3.1 Install the security certificate ..........................................................................................81

13.4 Configure the settings relating to DDNS [DDNS] .........................................................91

13.4.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) ..........92

13.4.2 When using the “Viewnetcam.com” service ...................................................................93

13.4.3 Procedure to register information for the “Viewnetcam.com” service .............................94

13.4.4 Checking the information registered for the “Viewnetcam.com” service ........................97

13.4.5 When using “Dynamic DNS Update” ..............................................................................97

13.4.6 When using “Dynamic DNS Update(DHCP)” .................................................................97

13.5 Configure the settings relating to SNMP [SNMP] ........................................................98

13.6 Configure the settings relating to the FTP periodic image transmission [FTP img.

trans.] ...............................................................................................................................99

13.7 Configure the schedule settings of the FTP periodic image transmission [FTP img.

trans.] .............................................................................................................................100

13.7.1 How to set the schedules .............................................................................................101

13.7.2 How to delete the set schedule ....................................................................................102

14 Configure the settings relating to the schedules [Schedule] ..........103

15 Maintenance of the unit [Maintenance] ..............................................106

15.1 Check the system log [System log] .............................................................................106

15.2 Upgrade the firmware [Upgrade] .................................................................................106

15.3 Check the status [Status] .............................................................................................108

15.4 Reset the settings/Reboot the unit [Default reset] .....................................................109

16 Functional restrictions ........................................................................111

16.1 Functional restrictions when “D1” is selected ...........................................................111

17 Number of users that can concurrently access the unit ..................112

18 Using the CD-ROM ...............................................................................113

18.1 About the CD launcher .................................................................................................113

18.2 Installing Panasonic “IP Setting Software” ................................................................114

18.3 Installing the manuals ..................................................................................................115

18.4 Installing the Viewer software ......................................................................................115

18.5 Configure the network settings of the unit using the Panasonic “IP Setting

Software” .......................................................................................................................116

19 About the displayed system log .........................................................118

Operating Instructions 5

Table of Contents

20 Troubleshooting ...................................................................................122

6 Operating Instructions

1 Monitor images on a PC

The following are descriptions of how to monitor images from the camera on a PC.

1.1 Monitor images from a single camera

1. Start up the web browser.

2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the

browser.

• Example when entering an IPv4 address: http://URL registered using IPv4 address

http://192.168.0.10/

• Example when entering an IPv6 address: http://[URL registered using IPv6 address]

http://[2001:db8::10]/

IMPORTANT

• When the HTTP port number is changed from “80”, enter “http://IP address of the unit + : (colon)

+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)

• When the PC is in a local network, configure the proxy server setting of the web browser (under

[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.

Note

• Refer to page 81 for further information about the case in which “HTTPS” is selected for

“HTTPS” - “Connection” on the [Network] tab of the “Network” page (®page 66).

Operating Instructions 7

1 Monitor images on a PC

3. Press the [Enter] key on the keyboard.

→ The “Live” page will be displayed. Refer to page 9 for further information about the “Live” page.

When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries. The default user name and password are as follows. User name: admin Password: 12345

IMPORTANT

• To enhance the security, change the password for the user name “admin”. It is recommended to change

this password periodically.

• When displaying multiple H.264 images on a PC, images may not be displayed depending on the

performance of the PC.

Note

• The maximum number of concurrent access user is 14 including users who is receiving H.264 images

and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit rate)” and “Max bit rate (per client)”, the maximum concurrent access number may be 14 or less users. When 14 users are concurrently accessing, the access limit message will be displayed for users who subsequently attempt to access. When “Multicast” is selected for “Transmission type” of “H.264”, only the first user who accessed to monitor H.264 images will be included in the maximum number. The second and subsequent users who are monitoring H.264 images will not be included in the maximum number.

• When “On” is selected for “H.264 transmission” (®page 36), H.264 images will be displayed. When

“Off” is selected, a JPEG image will be displayed. It is possible to display a JPEG image even when “On” is selected for “H.264 transmission”. In this case, the refresh interval of JPEG images will be limited.

• The refresh interval may become longer depending on a network environment, PC performance,

photographic subject, access traffic, etc.

<Refresh interval of JPEG images> When “On” is selected for “H.264 transmission”

NTSC: Max. 5 fps, PAL: Max. 4.2 fps

When “Off” is selected for “H.264 transmission”

NTSC: Max. 30 fps, PAL: Max. 25 fps

8 Operating Instructions

1.2 About the “Live” page

IJ K

OPR

1 Monitor images on a PC

[select language] pull-down-menu

The unit’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (®page 27)

[Setup] button

Displays the setup menu. The button will turn green and the setup menu will be displayed.

[Live] button

Displays the “Live” page. The button will turn green and the “Live” page will be displayed.

[Multi-screen] buttons

Images from multiple cameras can be displayed on a multi-screen by registering units/network cameras on the setup menu. (®page 13)

[Compression] buttons

• [H.264] button: The characters “H.264” on the button will turn green and an H.264 image will be

displayed. When “On” is selected for “H.264 transmission” of “H.264(1)”, “H.264(2)”, the [H.264] button will be displayed. (®page 36)

• [JPEG] button: The characters “JPEG” on the button will turn green and a JPEG image will be

displayed.

[Stream] buttons

These buttons will be displayed only when an H.264 image is displayed.

• [1] button: The character “1” will turn green and images in the main area will be displayed in

accordance with the setting of “H.264(1)”. (®page 36)

• [2] button: The character “2” will turn green and images in the main area will be displayed in

accordance with the setting of “H.264(2)”. (®page 36)

Operating Instructions 9

1 Monitor images on a PC

[Image capture size] buttons

These buttons will be displayed only when a JPEG image is displayed.

[VGA] The characters “VGA” will turn green and images in the main area will be

[QVGA] The characters “QVGA” will turn green and images in the main area will be

[640x360] The characters “640x360” will turn green and images in the main area will be

[320x180] The characters “320x180” will turn green and images in the main area will be

[D1] The characters “D1” will turn green and images in the main area will be displayed

Note

• The buttons [VGA] and [QVGA] are displayed only when “VGA [4:3]” is selected for “Picture

(Camera) mode”.

• The buttons [640x360] and [320x180] are displayed only when “VGA [16:9]” is selected for “Picture

(Camera) mode”.

• The [D1] button will be displayed only when “D1” is selected for “Picture (Camera) mode”.

[Image quality] buttons

These buttons will be displayed only when a JPEG image is displayed.

• [1] button: Images in the main area will be displayed in accordance with the setting for “Quality1” of

“Image quality setting”. (®page 33)

• [2] button: Images in the main area will be displayed in accordance with the setting for “Quality2” of

“Image quality setting”. (®page 33)

[Zoom] buttons

•

: Click this button to adjust the zoom ratio to the “Wide” side.

displayed in VGA size.

displayed in QVGA size.

displayed in 640x360 (pixels).

displayed in 320x180 (pixels).

in D1 (NTSC: 720x480 pixels, PAL: 720x576 pixels).

•

: Click this button to set the zoom ratio to x1.0.

• : Click this button to adjust the zoom ratio to the “Tele” side.

[Focus] buttons

•

: Click this button to adjust the focus automatically.

• : Click this button to adjust the focus to the “Near” side.

• : Click this button to adjust the focus to the “Far” side.

[Auto mode]

Select an operation from the pull-down menu and click the [Start] button. The selected operation will start. Click the [Stop] button to stop the operation. The selected operation will stop when the camera (panning/tilting/zooming/focusing) is operated.

• Auto track: Automatically performs tracking for cameras that supports auto track.

• Auto pan: Automatically pans between the start position and the end position set in advance.

Even when the camera is operated for zooming or focusing, the camera continues panning. (However, panning will stop when the zoom button (x1) is clicked.)

• Preset sequence: Automatically moves to the preset positions orderly (start from the lowest preset

position number).

• Patrol 1-4: Performs patrols 1-4 that were set in advance.

Note

• To check if the camera supports auto track, refer to the operating instructions of the camera.

10 Operating Instructions

1 Monitor images on a PC

• While a camera controlled via RS485 communication is executing a patrol function, it is impossible

to start another one. Stop the current patrol function before starting a new one.

• To activate auto pan, sort, preset position sequence or patrol 1-4, it is required to perform the

settings on the setup menu of camera in advance. (®page 40)

Control pad/buttons

• Left-click on the control pad or buttons to adjust the horizontal/vertical position of the camera (panning/

tilting). Panning/tilting speed will be faster if a clicked point gets farther from the center point of the control pad. It is also possible to pan/tilt the camera by dragging the mouse. Zoom and focus can be adjusted by right-clicking. When an upper/lower area of the control pad is right-clicked, the displayed image will be zoomed in/out on. When a left/right area is right-clicked, the focus will be adjusted to the Near/Far side. Zoom can also be adjusted using the mouse wheel.

[Brightness] buttons

•

button: Image become darker.

button: The adjusted brightness will return to the default brightness.

• button: Image become brighter.

[Preset]

Select a preset position from the pull-down menu and click the [Go] button. The camera will move to the selected preset position. When “Home position” is selected, the camera will move to the home position. Preset positions and the home position can be registered in the camera's setup menu. (®page 40)

Unit title

The title entered for “Unit title” on the [Basic] tab will be displayed. (®page 27)

Alarm occurrence indication button

This button will be displayed and will blink when an alarm has occurred. When this button is clicked, this button will disappear. (®page 18)

Full screen button

Images will be displayed on a full screen. To return to the “Live” page, press the [Esc] key. The aspect ratio of displayed images will be adjusted in accordance with the monitor.

Snap shot button

Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window. When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the image on the PC by selecting “Save” from the displayed pop-up menu. When “Print” is selected, printer output is enabled.

Note

• For the case of using Windows 7 or Windows Vista, the following settings may be required.

Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ® [Sites]. Register the unit address on [Website] of the displayed trusted widows.

Main area

Images from the camera will be displayed in this area. The current time and date will be displayed according to the settings configured for “Time display format” and “Date/time display format”. (®page 27) When clicking a desired point while displaying live images in the main area, the camera will move to locate the clicked point at the center of the main area.

Note

• When operated by a lower access level user, images displayed on the screen may be changed

temporarily. This does not affect operation of the unit.

• Depending on the PC in use, screen tearing* may occur when the shooing scene drastically changes

due to the GDI restrictions of the OS.

Operating Instructions 11

1 Monitor images on a PC

*A phenomenon in which portions of the screen are displayed out of alignment.

Only operable by users whose access level is “1. Administrator”.

Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.” (®page 56)

12 Operating Instructions

1 Monitor images on a PC

1.3 Monitor images from multiple cameras

Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. In order to use multi-screen, IP addresses of network cameras and units used to connect to cameras must be configured to the unit. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered. (®page 44)

IMPORTANT

• When displaying images on a 16-screen, panning, tilting and zooming operations become unavailable

for images from cameras with Pan/Tilt/Zoom functions.

• When the power is turned off or the LAN cable is disconnected while displaying images, displaying

images on a multi-screen from the “Live” page will become unavailable.

Note

• When displaying images on a 4-screen, panning, tilting and zooming operations become available only

for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://panasonic.net/pss/security/support/info.html) for further information about the compatible cameras and their versions.

• Only JPEG images can be displayed on a multi-screen.

• When displaying images on multi-screen from cameras that have the aspect ratio configured to a setting

other than “4:3”, the image will be displayed altered to the aspect ratio of “4:3”.

• “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording

images from multiple cameras is available. For further information, refer to our website (http://panasonic.net/pss/security/support/info.html).

1. Click the desired [Multi-screen] button.

→ Images from the registered cameras will be displayed on a selected multi-screen (screen can be split

up to 16 areas). The following are instructions when displaying on a 4-split screen.

To show 1 camera screen, click the [Live] button. You can also click “1” below “Multi-screen” to display the live image from the camera.

Click the [Multi-screen] button to display images from cameras in a multi-screen of 4 to 16 screens. Click a camera title. Live images from the camera corresponding to the clicked camera title will be

displayed on the “Live” page of the newly opened window.

Operating Instructions 13

A B C

2 Monitor images on a cellular phone/mobile terminal

2.1 Monitor images on a cellular phone

It is possible to connect to the unit using a cellular phone via the Internet and monitor images (JPEG only) from the unit on the screen of the cellular phone. It is also possible to refresh images to display the latest image.

IMPORTANT

• When the authentication window is displayed, enter the user name and password. The default user

name and password are as follows. User name: admin Password: 12345 To enhance the security, change the password for the user “admin”. (®page 56)

• If the cellular phone in use is not compatible with UTF-8 encode, it is impossible to display the screen

correctly.

Note

• It is necessary to configure the network settings of the cellular phone in advance to connect to the

Internet and monitor images from the unit. (®page 66)

1. Access to “http://IP address/mobile”

cellular phone.

→ Images from the unit will be displayed.

or “http://Host name registered in the DDNS server/mobile” using a

Manual Refresh/Auto Refresh Press the dial key “5” or the [Manual Refresh] button to refresh the camera images. Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals.

14 Operating Instructions

2 Monitor images on a cellular phone/mobile terminal

When the dial key “5” or the [Manual Refresh] button is pressed again, the refresh mode of the camera will return to manual refresh.

IMPORTANT

• Transmission will be periodically performed when “Auto Refresh” is selected for the camera

image. Confirm the contract plan of the cellular phone in use before using this function.

• Depending on the cellular phone in use, “Auto Refresh” may be unavailable.

Resolution control Changes the image capture size by pressing the dial key “0”. When “D1” is selected for “Picture (Camera) mode”, “Resolution” will not be displayed.

Picture (Camera) mode VGA [4:3] 320x240 (default)/640x480

Picture (Camera) mode VGA [16:9] 320x180 (default)/640x360

Image quality control It is possible to change the image quality between “Quality1” and “Quality2”. (®page 33)

Note

• The pan/tilt/zoom/focus functions of cameras connected to the unit cannot be operated from cellular

phones.

• Some cellular phones cannot change the image capture size even when resolution is changed by

resolution control.

• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/

mobile”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/mobile”.

• When the authentication window is displayed, enter the user name of an administrator or user and

password. Depending on the cellular phone in use, password entry may be required each time the screen is switched.

• Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting

“9 Low” for “Image quality setting” of “JPEG” (®page 33) may sometimes solve this problem.

• Depending on the cellular phone in use or its contract plan, it may be impossible to access.

• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Network] tab of the “Network” page,

enter as follows. “https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server: (colon) + port number/mobile”

IP address is the global WAN IP address of the router that can be accessed via the Internet.

2.2 Monitor images on a mobile terminal

It is possible to connect to the unit using a mobile terminal via the Internet and monitor images (MJPEG only) from the unit on the screen of the mobile terminal. Images are refreshed automatically to display the latest image. The compatible mobile terminals are shown as follows. (As of December, 2012)

– iPad, iPhone, iPod touch (iOS 4.2.1 or later) – Android™ mobile terminals

When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, but a JPEG format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://panasonic.net/pss/security/support/info.html).

Operating Instructions 15

2 Monitor images on a cellular phone/mobile terminal

IMPORTANT

• When the authentication window is displayed, enter the user name and password. The default user

name and password are as follows. User name: admin Password: 12345 To enhance the security, change the password for the user “admin”. (®page 56)

Note

• It is necessary to configure the network settings of the mobile terminal in advance to connect to the

Internet and monitor images from the unit. (®page 66)

1. Access to “http://IP address/cam”

mobile terminal.

→ Images from the unit will be displayed.

or “http://Host name registered in the DDNS server/cam”*2 using a

Live images area Displays images from the camera.

Resolution control The resolution can be changed by selecting a resolution setting from the buttons. When “D1” is selected for “Picture (Camera) mode”, the resolution control buttons will not be displayed.

Picture (Camera) mode VGA [4:3] 320x240/640x480 (default)

Picture (Camera) mode VGA [16:9] 320x180/640x360 (default)

Note

• You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl – Medium display: http://IP address/cam/dm – Small display: http://IP address/cam/ds

• The pan/tilt/zoom/focus functions of cameras connected to the unit cannot be operated from mobile

terminals.

16 Operating Instructions

2 Monitor images on a cellular phone/mobile terminal

• When the resolution is changed by the resolution control, the displayed resolution changes but the

image size remains the same.

• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/

cam”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/cam”*2.

• When “HTTPS” is set in “HTTPS” - “Connection” on the [Network] tab of the “Network” page, enter the

following: “https://IP address: (colon) + port number/cam” or “https://Host name registered in the DDNS server: (colon) + port number/cam”.

• When the authentication window is displayed, enter the user name of an administrator or user and

password. Depending on the mobile terminal in use, password entry may be required each time the screen is switched.

• Depending on the mobile terminal in use, larger size images may not be displayed. In this case,

selecting “9 Low” for “Image quality setting” of “JPEG” (®page 33) may sometimes solve this problem.

• Depending on the mobile terminal in use or its contract plan, it may be impossible to access.

IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same LAN as the unit with a wireless compatible mobile terminal, the IP address is the local IP address.

Only when accessing the unit through the Internet.

Operating Instructions 17

3 Action at an alarm occurrence

The alarm action (action at an alarm occurrence) will be performed when the following alarms occur.

3.1 Alarm type

• VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed.

*VMD stands for “Video Motion Detection”.

• Command alarm: When a Panasonic alarm protocol is received from the connected device via a network,

the alarm action will be performed.

• Video loss alarm: The alarm will be activated when there is a loss of video input signals due to

disconnection of the coaxial cable or camera problems.

3.2 Action at an alarm occurrence

Display the alarm occurrence indication button on the “Live” page

The alarm occurrence indication button will be displayed on the “Live” page at an alarm occurrence. (®page 9)

IMPORTANT

• When “Polling(30s)” is selected for “Alarm status update mode” (®page 27), the Alarm occurrence

indication button will be refreshed in 30-second intervals. For this reason, it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the “Live” page at an alarm occurrence.

Transmit an image onto a server automatically

An alarm image can be transmitted at an alarm occurrence to the server designated in advance. The settings required to transmit an alarm image to a server can be configured in the “Alarm image” section on the [Alarm] tab of the “Alarm” page (®page 47) and the [FTP] tab of the “Server” page (®page 62). However, when “D1” is selected for “Picture (Camera) mode”, images cannot be transmitted.

Notify of alarm occurrences by E-mail

Alarm E-mail (alarm occurrence notification) can be sent at an alarm occurrence to the E-mail addresses registered in advance. Up to 4 addresses can be registered as recipients of the alarm E-mail. The settings for alarm E-mail can be configured in the “E-mail notification” section on the [Notification] tab of the [Alarm] page (®page 52) and the [E-mail] tab of the “Server” page (®page 61).

Notify of alarm occurrences to the designated IP addresses (Panasonic alarm protocol notification)

This function is available only when a Panasonic device, such as the network disk recorder, is connected to the system. When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device will be notified that the unit is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the [Alarm] page. (®page 53)

18 Operating Instructions

4 Transmit images onto an FTP server

Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available.

IMPORTANT

• When using this function, set the user name and the password to access the FTP server to restrict

users who can log into the FTP server.

• When “D1” is selected for “Picture (Camera) mode”, images cannot be transmitted to the FTP server.

4.1 Transmit an alarm image at an alarm occurrence (Alarm image transmission)

An alarm image can be transmitted at an alarm occurrence to the FTP server. To transmit alarm images to an FTP server, it is necessary to configure the settings in advance. The settings for the FTP server can be configured on the [FTP] tab of the “Server” page. (®page 62) The alarm image transmission function can be turned on/off in the “Alarm image” section of the [Alarm] tab of the “Alarm” page. (®page 47)

Note

• Depending on the line speed or the traffic, the number of the transmitted images may not reach the set

number of images to be transmitted.

4.2 Transmit images at a designated interval or period (FTP periodic image transmission)

Images can be transmitted at a designated interval or period. To transmit images at a designated interval or period, it is necessary to configure the settings in advance. The settings for the FTP server can be configured on the [FTP] tab of the “Server” page. (®page 62) It is possible to determine whether or not to use the FTP periodic image transmission function and to configure the settings relating to alarm images and the schedule on the “FTP img. trans.” tab of the “Network” page. (®page 99)

Note

• Depending on the line speed or the traffic, images may not be transmitted at the designated interval.

• When “On” is selected for both the alarm image transmission function and the FTP periodic image

transmission function, the alarm image transmission function will be given priority over the FTP periodic image transmission function. Therefore, images may not be transmitted at the interval designated on the “FTP periodic image transmission” setting.

Operating Instructions 19

5 About the network security

5.1 Equipped security functions

The following security functions are featured in this unit.

Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the unit by setting the host authentication and/or the user

authentication to “On”. (®page 56, page 57) Access restrictions by changing the HTTP port

It is possible to prevent illegal access such as port scanning, etc. by changing the HTTP port number. (®page 69) Access encryption by the HTTPS function

It is possible to enhance the network security by encrypting the access to units using the HTTPS function. (®page 74)

IMPORTANT

• Design and enhance security countermeasures to prevent leakage of information such as image data,

authentication information (user name and password), alarm E-mail information, FTP server information, DDNS server information, etc. Perform the countermeasure such as access restriction (using the user authentication) or access encryption (using the HTTPS function).

• After the unit is accessed by the administrator, make sure to close all the browsers for added security.

• Change the administrator password periodically for added security.

Note

• When user authentication (authentication error) has failed to pass 8 times within 30 seconds using the

same IP address (PC), access to the unit will be denied for a while.

20 Operating Instructions

6 Display the setup menu from a PC

The settings of the unit can be configured on the setup menu.

IMPORTANT

• The setup menu is only operable by users whose access level is “1. Administrator”. Refer to

page 56 for how to configure the access level.

6.1 How to display the setup menu

1. Display the “Live” page. (®page 7)

2. Click the [Setup] button on the “Live” page.

→ The window with the user name and password entry fields will be displayed.

3. Click the [OK] button after entering the user name and the password.

The default user name and password are as follows. User name: admin Password: 12345

Operating Instructions 21

6 Display the setup menu from a PC

→ The setup menu will be displayed. Refer to page 25 for further information about this menu.

22 Operating Instructions

6.2 How to operate the setup menu

6 Display the setup menu from a PC

Menu buttons Setup page

1. Click the desired button in the frame on the left of the window to display the respective setup menu.

When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.

2. Complete each setting item displayed in the frame on the right of the window.

3. After completing each setting item, click the [Set] button to apply them.

IMPORTANT

• When there are two or more [Set] and [Execute] buttons on the page, click the respective button to the

edited setting item.

Operating Instructions 23

6 Display the setup menu from a PC

When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D and F) below field C and E when completing the setting items in field C and E.

24 Operating Instructions

6.3 About the setup menu window

6 Display the setup menu from a PC

[Setup] button

Displays the “Setup” page.

[Live] button

Displays the “Live” page.

[Basic] button

Displays the “Basic” page. The basic settings such as time and date and the unit title, and the settings required to connect the unit to the Internet can be configured on the “Basic” page. (®page 27)

[Image] button

Displays the “Image” page. The settings relating to image quality, image capture size, etc. of JPEG/H.264 camera images can be configured on the “Image” page. (®page 32)

[Multi-screen] button

Displays the “Multi-screen” page. The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 44)

[Alarm] button

Displays the “Alarm” page. The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured on the “Alarm” page. (®page 46)

[User mng.] button

Displays the “User mng.” page. The settings relating to the authentication such as users and PCs restrictions for accessing the unit can be configured on the “User mng.” page. (®page 56)

[Server] button

Displays the “Server” page. The settings relating to the E-mail server, the FTP server and the NTP server to which the unit accesses can be configured on the “Server” page. (®page 61)

Operating Instructions 25

6 Display the setup menu from a PC

[Network] button

Displays the “Network” page. The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network Management Protocol) and the FTP (File Transfer Protocol) periodic transmission can be configured on the “Network” page. (®page 66)

[Schedule] button

Displays the “Schedule” page. On the “Schedule” page, it is possible to designate time zones to allow to activate the VMD detection function. (®page 103)

[Maintenance] button

Displays the “Maintenance” page. System log check, firmware upgrade, status check and initialization of the setup menu can be carried out on the “Maintenance” page. (®page 106)

Unit title

The title of the unit whose settings are currently being configured will be displayed.

Setup page

Pages of each setup menu will be displayed. There are tabs for some setup menus.

26 Operating Instructions

7 Configure the basic settings of the unit [Basic]

The settings relating to configuring the unit title, time and date, and connecting to the Internet can be configured on the “Basic” page. The “Basic” page has 2 tabs; the [Basic] tab and the [Internet] tab.

7.1 Configure the basic settings [Basic]

Click the [Basic] tab of the “Basic” page. (®page 21, page 23) The settings such as the unit title, time and date, etc. can be configured on this page.

[Unit title]

Enter the title of the unit. Click the [Set] button after entering the title of the unit. The entered title will be displayed in the unit title field.

• Available number of characters: 0 - 20 characters

• Unavailable characters: " &

• Default: WJ-GXE100

Operating Instructions 27

7 Configure the basic settings of the unit [Basic]

[Date/time]

Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected.

• Available range: Jan/01/2010 00:00:00 - Dec/31/2035 23:59:59

IMPORTANT

• Use an NTP server when the more accurate time & date setting is required for the system operation.

(®page 64)

[Time display format]

Select the time display format from “24h”, “12h” and “Off”. Enter the current hour reflecting this setting when entering the current time and date for “Date/time”. To hide time and date, select “Off”.

• Default: 24h

[Date/time display format]

Select a date/time display format. When “2010/04/01 13:10:00” is set for “Date/time” after selecting “24h” for “Date/time display format”, time & date will be respectively displayed as follows.

• DD/MM/YYYY: 01/04/2010 13:10:00

• MM/DD/YYYY: 04/01/2010 13:10:00

• DD/Mmm/YYYY: 01/Apr/2010 13:10:00

• YYYY/MM/DD: 2010/04/01 13:10:00

• Mmm/DD/YYYY: Apr/01/2010 13:10:00

• Default: – Mmm/DD/YYYY (P model) – DD/MM/YYYY (E model)

[Summer time (daylight saving)]

Select “In”, “Out” or “Auto” to determine whether or not to apply daylight saving time. Configure this setting if the summer time (daylight saving time) is applied in the location where the unit is in use.

• In: Applies summer time. An asterisk (*) will be displayed on the left side of the displayed time and date.

• Out: Does not apply summer time.

• Auto: Applies summer time in accordance with the settings for “Start time & date” and “End time & date”

(month, week, day of the week, time).

• Default: Out

[NTP/Time zone]

When “NTP >>” is clicked, the [NTP] tab of the “Server” page will be displayed. (®page 64)

[Start time & date] [End time & date]

When “Auto” is selected for “Summer time (daylight saving)”, select the time & date for the start time and the date time (month, week, day of the week, time).

[Camera title on screen]

Select “On” or “Off” to determine whether or not to display the camera title on the screen. When “On” is selected, the character string entered for “Camera title on screen (0-9, A-Z)” will be displayed at the position selected for “OSD”.

• Default: Off

[Camera title on screen (0-9, A-Z)]

Enter a character string to be displayed on the image.

• Available number of characters: 0 - 20 characters

• Available characters: 0-9, A-Z and the following marks.

! " # $ % & ' ( ) * + , - . / : ; = ?

28 Operating Instructions

7 Configure the basic settings of the unit [Basic]

• Default: None (blank)

[OSD] - [Position]

Select the position where the time and date and a character string to be displayed on the image of the “Live” page.

• Upper left: The above information will be displayed at the upper left corner of the main area on the

“Live” page.

• Lower left: The above information will be displayed at the lower left corner of the main area on the

“Live” page.

• Upper right: The above information will be displayed at the upper right corner of the main area on the

“Live” page.

• Lower right: The above information will be displayed at the lower right corner of the main area on the

“Live” page.

• Default: Upper left

[Indicator]

Determine whether or not to use the live indicator (POWER).

• On: The indicator lights up or blinks in the following manner when the power is turned on.

When the power is turned on Lights green

When connected to a network (not accessed) Lights orange

When connected to a network (accessed) Blinks orange/Blinks green

• Off: The indicator is turned off at all times.

• Default: On

[Alarm status update mode]

Select an interval of the unit status notification from the following. When the status of the unit changes, the alarm occurrence indication button will be displayed to notify of the unit status.

• Polling(30s): Updates the status each 30 seconds and provide notification of the unit status.

• Real time: Provide notification of the unit status when the status has changed.

• Default: Real time

Note

• Depending on the network environment, notification may not be provided in real time.

• When multiple cameras are using the same “Alarm status reception port”, even if “Real time” is selected

for “Alarm status update mode”, status notification is not provided in real time. In this case, change the “Alarm status reception port” settings.

[Alarm status reception port]

When selecting “Real time” for “Alarm status update mode”, designate a port number to which the status change notification is to be sent.

• Available port number: 1 - 65535

• Default: 31004

The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670

[Automatic installation of viewer software]

Determine whether or not to install the viewer software from this unit.

• On: Installs the viewer software from the unit automatically.

• Off: The viewer software cannot be installed from the unit.

Operating Instructions 29

7 Configure the basic settings of the unit [Basic]

• Default: On

IMPORTANT

• It is impossible to display images between the camera and the PC when the viewer software “Network

Camera View 4S” is not installed on the PC.

• The number of the viewer software installations can be checked on the [Upgrade] tab of the

“Maintenance” page.

[Language]

Select the language to initially display when the unit is accessed from the following. English/Japanese/Italian/French/German/Spanish/Chinese/Russian

• Default: English

The language displayed on the “Live” page can also be changed. (®page 9)

7.2 Configure the Internet settings [Internet]

Click the [Internet] tab of the “Basic” page. (®page 21, page 23) The settings relating to UPnP (Auto port forwarding), DDNS (Viewnetcam.com), and network settings for the Internet can be configured on this page.

[UPnP (Auto port forwarding)]

Select “On” or “Off” to determine whether or not to use the port forwarding function of the router. To use the auto port forwarding function, the router in use must support UPnP and the UPnP must be enabled.

• Default: Off

Note

• Due to auto port forwarding, the port number may sometimes be changed. When the number is

changed, it is necessary to change the port numbers registered in the PC and recorders, etc.

• The UPnP function is available when the unit is connected to the IPv4 network. IPv6 is not supported.

• To check if auto port forwarding is properly configured, click the [Status] tab on the “Maintenance” page,

and check that the “Enable” is displayed for “Status” of “UPnP”. (®page 108) When “Enable” is not displayed, refer to “Cannot access the unit via the Internet.” in 20 Troubleshooting.

• When the “UPnP (Auto port forwarding)” setting is changed, the “Auto port forwarding” setting under

“UPnP” on the [Network] tab of the “Network” page also changes to the same setting.

[DDNS]

Select “Viewnetcam.com” or “Off” to determine whether or not to use “Viewnetcam.com”.

30 Operating Instructions

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