Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
KX-UT113/KX-UT123/KX-UT133/KX-UT136: Software File Version 01.000 or later
In this manual, the suffix of each model number is omitted unless necessary.
Document Version: 2011-06
Page 2
Introduction
Introduction
Feature Highlights
Easy Operation
You can easily access features using the Navigator key, fixed buttons, and soft buttons.
Also, the Message/Ringer lamp will inform you when you have an incoming call or a message waiting.
High-quality Voice Communication
This unit implements the standard SIP protocol, enabling high-quality voice communication.
ECO Mode
Enabling ECO mode allows you to use this unit while reducing the amount of electricity consumed.
Compatible with Electric Hook Switch (EHS) Headsets (KX-UT133/
KX-UT136 only)
The KX-UT133/KX-UT136 supports EHS headsets.
2Operating InstructionsDocument Version 2011-06
Page 3
Other Information
Outline
This manual describes information about the installation and operation of the unit.
Related Documentation
Getting Started
Briefly describes basic information about the installation of the unit.
Administrator Guide
Describes information about the programming and maintenance of the unit.
Manuals and supporting information are provided on the Panasonic Web site at:
http://www.panasonic.com/sip (for users in the United States)
http://panasonic.net/pcc/support/sipphone (for users in Canada)
Note
•The contents and design of the software are subject to change without notice.
Introduction
Trademarks
•Plantronics, Savi, and Voyager are trademarks or registered trademarks of Plantronics, Inc.
•All other trademarks identified herein are the property of their respective owners.
Document Version 2011-06 Operating Instructions3
Page 4
MODEL NO.
SERIAL NO.
DATE OF PURCHASE
NAME OF DEALER
DEALER'S ADDRESS
DEALER'S TEL. NO.
MAC ADDRESS
Introduction
When you ship the product (For users in the United States only)
Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a
postage-paid letter, detailing the symptom to the outside of the carton.
DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.
Product Service (For users in the United States only)
Panasonic factory service centers for this product are listed in the service center directory.
Consult your authorized Panasonic dealer for detailed instructions.
For Future Reference
Record the information in the space below for future reference.
Note
•The serial number and MAC address of this product may be found on the label affixed to the bottom
of the unit. You should note the serial number and MAC address of this unit in the space provided and
retain this manual as a permanent record of your purchase to aid in identification in the event of theft.
4Operating InstructionsDocument Version 2011-06
Page 5
For Your Safety
WARNING
CAUTION
WARNING
To reduce the risk of injury, loss of life, electric shock,
fire, malfunction, and damage to equipment or property,
always observe the following safety precautions.
Explanation of symbols
The following symbols are used to classify and describe
the level of hazard and injury caused when the
denotation is disregarded and improper use is
performed.
Denotes a potential hazard that could result in
serious injury or death.
For Your Safety
General Safety
Do not disassemble this unit. Dangerous
electrical shock could result. The unit must
only be disassembled and repaired by
qualified service technicians.
Never attempt to insert wires, pins, etc. into
the vents or other holes of this unit.
To prevent possible fire or electric shock, do
not expose this unit to rain or moisture.
Do not splash water on the AC adaptor or the
power cord, nor get them wet.
Doing so can result in fire, electric shock, or
injury. If they do get wet, immediately
disconnect the AC adaptor and power cord,
and contact an authorized service center.
Denotes a hazard that could result in minor injury or
damage to the unit or other equipment.
The following symbols are used to classify and describe
the type of instructions to be observed.
This symbol is used to alert users to a specific
operating procedure that must not be
performed.
This symbol is used to alert users to a specific
operating procedure that must be followed in
order to operate the unit safely.
Do not touch the AC adaptor for extended
periods of time. Doing so can lead to
low-degree burns.
Unplug this unit from the AC outlet and have
the unit serviced by qualified service
personnel in the following cases:
A. When the power supply cord or plug is
damaged or frayed.
B. If liquid has been spilled on the unit.
C. If the unit has been exposed to rain or
water.
D. If the unit does not work normally by
following the manual. Adjust only controls
covered by the manual. Improper
adjustment may require repair by an
authorized service center.
E. If the unit has been dropped, or damaged.
F. If the unit’s performance deteriorates.
If damage to the unit exposes any internal
parts, immediately disconnect the cable or
cord. If the power is supplied from the network
to the SIP Phone [Power-over-Ethernet],
disconnect the Ethernet cables. Otherwise,
disconnect the AC adaptor cord. Then return
this unit to a service center.
This handset earpiece is magnetized and may
retain small ferrous objects.
The use of excessive sound volume through
earphones, headphones, or headsets may
cause hearing loss.
Document Version 2011-06 Operating Instructions5
Page 6
CAUTION
For Your Safety
Disconnect this unit from power outlet/the
Ethernet cables if it emits smoke, an abnormal
smell, or makes unusual noise. These
conditions can cause fire or electric shock.
Confirm that smoke has stopped and contact
an authorized service center.
Installation
Do not make power connections that exceed
the ratings for the AC outlet or power
equipment. If the power rating of a surge
protector, etc. is exceeded, it can cause a fire
due to heat buildup.
Do not bundle up the AC adaptor cord. The
cord may become damaged, which can lead
to a fire, electric shock, or electric short.
The unit should only be connected to a power
supply of the type shown on the label on the
unit.
Completely insert the AC adaptor into the AC
outlet. Failure to do so may cause electric
shock and/or excessive heat resulting in a fire.
Placement
Care should be taken so that objects do not
fall onto, and liquids are not spilled into, the
unit. Do not subject this unit to excessive
smoke, dust, moisture, mechanical vibration,
shock, or direct sunlight.
Do not place heavy objects on top of this unit.
When driving the screws into the wall, be
careful to avoid touching any metal laths, wire
laths or metal plates in the wall.
When this unit is no longer in use, make sure
to detach it from the wall.
Keep the unit away from heating appliances
and devices that generate electrical noise,
such as fluorescent lamps, motors and
televisions. These noise sources can interfere
with the performance of the unit. It also should
not be placed in rooms where the temperature
is less than 5 °C (41 °F) or greater than 40 °C
(104 °F).
Wipe the unit with a soft cloth. Do not clean
the unit with abrasive powders or with
chemical agents such as benzene or thinner.
The handset hook poses a choking hazard.
Keep the handset hook out of reach of
children.
When left unused for a long period of time,
disconnect the unit from the AC outlet. When
the unit receives power from a PoE power
supply, disconnect the Ethernet cables.
When the unit is mounted on a wall, make
sure the cables are securely fastened to the
wall.
Place this unit on a flat surface.
Notice
•If the unit does not operate properly, disconnect
Allow 10 cm (3 15/16 in) clearance around the
unit for proper ventilation.
the AC adaptor cord and Ethernet cables and
then connect again.
•If you are having problems making calls,
Wall Mounting
Do not mount the unit in a manner other than
that described in this manual.
Make sure that the wall that the unit will be
attached to is strong enough to support the
unit (approx. 1.09 kg [2.39 lb]). If not, it is
necessary for the wall to be reinforced.
Only use the optional wall mount kit with the
unit. The wall mount kit includes the
necessary screws, washers, and wall
mounting adaptor.
6Operating InstructionsDocument Version 2011-06
disconnect the Ethernet cables and connect a
known working SIP Phone. If the known working
SIP Phone operates properly, have the
defective SIP Phone repaired by an authorized
Panasonic factory service center. If the known
working SIP Phone does not operate properly,
check the SIP server and the Ethernet cables.
•Under power failure conditions, the SIP Phone
may not operate. Please ensure that a separate
telephone, not dependent on local power, is
available for use in remote sites in case of
emergency.
Page 7
For Your Safety
•For information regarding network setup of the
SIP Phone such as IP addresses, please see
"Network Settings (Page 42)".
•If an error message is shown on your display,
consult your dealer or the network
administrator.
•Use only the correct Panasonic handset.
Data Security
We recommend observing the security precautions
described in this section, in order to prevent the
following:
–loss, disclosure, falsification, or theft of user
information
–unauthorized use of the unit
–interference or suspension of use caused by an
unauthorized party
We cannot be responsible for damages resulting
from the misuse of this product.
User information is defined as the following:
–Phonebook names, phone numbers, and IP
addresses
–Forwarding destination numbers
–Numbers stored in One-touch Dialing buttons
–Passwords used to log in to the Web user interface
–Call logs
Preventing Data Loss
•Keep a copy of all important data (such as the
phonebook list) in case the machine malfunctions
and data cannot be recovered.
•There is a risk that data stored or saved on the unit
may be changed or deleted when, for instance, the
unit is being repaired. To protect important data
from unexpected damage, see Data Security
(Page 7).
Preventing Data Disclosure
•Store backups in a secure location.
•Do not store sensitive personal information in the
unit.
•Personal information (such as the phonebook list
and call log) can be registered and/or saved on this
unit. To prevent data leakage or unexpected
damages, make a record of necessary user
information, etc., and initialize the unit to return it to
its factory settings in the following cases.
–When passing on or disposing of the unit
–When lending the unit
–When having the unit repaired
•Make sure the unit is serviced by only a certified
technician.
•When user information is sent from the unit to a PC
or other external device, the confidentiality of that
information becomes the responsibility of the
customer. Before disposing of the PC or other
Document Version 2011-06 Operating Instructions7
Page 8
For Your Safety
external device, ensure that data cannot be
retrieved from it by formatting the hard disk and/or
rendering it physically unusable.
Preventing Data Disclosure Over the
Network
•To ensure the security of private conversations,
only connect the unit to a secure network.
•To prevent unauthorized access, only connect the
unit to a network that is properly managed.
•Make sure all personal computers that are
connected to the unit employ up-to-date security
measures.
Security Information
•Security settings, such as passwords, cannot be
undone at Panasonic service centers. Take
measures to prevent passwords from being lost or
forgotten.
•If a password is forgotten, initialize the unit and
configure the settings again (Page 70).
•For best security, set passwords that cannot be
guessed easily, and change passwords
periodically.
•If using SSL authentication, an NTP server must
also be specified. Furthermore, if SSL
authentication is performed without specifying an
NTP server, authentication will be unconditionally
validated without confirming the validity of the SSL
certificate.
8Operating InstructionsDocument Version 2011-06
Page 9
Additional Information
SAVE THESE INSTRUCTIONS
Important Safety Instructions
When using this unit, basic safety precautions should
always be followed to reduce the risk of fire, electric
shock and injury to persons, including the following:
1. Do not use the unit near water, for example, near a
bathtub, washbowl, kitchen sink, or laundry tub, in
a wet basement, or near a swimming pool.
2. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote
risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the
vicinity of the leak.
FCC and Other Information
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to
radio communications. However, there is no guarantee
that interference will not occur in a particular installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or
more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment
and receiver.
•Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV
technician for help.
CAUTION
Any changes or modifications not expressly
approved by the party responsible for compliance
could void the user’s authority to operate this
device.
FCC Declaration of Conformity
Trade Name: Panasonic
Additional Information
Model Number: KX-UT123/KX-UT133/KX-UT136
Responsible Party:
Panasonic Corporation of North America
One Panasonic Way
Secaucus, NJ 07094 U.S.A.
Telephone No.: 1-800-211-PANA (7262)
This equipment complies with Part 68 of the FCC rules
and the requirements adopted by the ACTA. On the
bottom of the cabinet of this equipment is a label that
contains, among other information, a product identifier
in the format
US:ACJ.......
If requested, this number must be provided to the
telephone company.
If trouble is experienced with this equipment, for repair
or warranty information, please contact:
Panasonic Service and Technology Company-BTS
Center
415 Horizon Drive Bldg. 300 Ste. 350-B
Suwanee, GA 30024-3186
Connection to party line service is subject to state tariffs.
Contact the state public utility commission, public
service commission or corporation commission for
information.
If your home has specially wired alarm equipment
connected to the telephone line, ensure the installation
of this equipment does not disable your alarm
equipment. If you have questions about what will
disable alarm equipment, consult your telephone
company or a qualified installer.
WHEN PROGRAMMING EMERGENCY NUMBERS
AND (OR) MAKING TEST CALLS TO EMERGENCY
NUMBERS:
a. Remain on the line and briefly explain to the
dispatcher the reason for the call.
b. Perform such activities in the off-peak hours, such
as early morning or late evenings.
This equipment is hearing aid compatible.
When you hold the phone to your ear, noise might be
heard in your Hearing Aid. Some Hearing Aids are not
adequately shielded from external RF (radio frequency)
energy. If noise occurs, use the speakerphone option
(if applicable) when using this phone. Consult with your
audiologist or Hearing Aid manufacturer about the
availability of Hearing Aids which provide adequate
shielding to RF energy commonly emitted by digital
devices.
Document Version 2011-06 Operating Instructions9
Page 10
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Additional Information
For users in Canada only
•This Class B digital apparatus complies with
Canadian ICES-003.
•This product meets the applicable Industry Canada
technical specifications.
Compliance with TIA-1083 standard
Telephone handsets identified with
this logo have reduced noise and
interference when used with T-Coil
equipped hearing aids and cochlear
implants.
10Operating InstructionsDocument Version 2011-06
Page 11
Table of Contents
Before Operating the Telephone ..........................................................13
Accessory Information ...................................................................................................13
Location of Controls .......................................................................................................14
[Part No.]
Black model: PNLXQ1001Z
White model: PNLXQ1002Z
For KX-UT113/KX-UT123:
*1
[Part No.]
Black model: PNJA1066Z
White model: PNJA1067Z
Stand (1)
For KX-UT133/KX-UT136:
[Part No.]
Black model: PNYLUT113BM
White model: PNYLUT113M
*1
For extra orders for the accessories, call toll-free: 1-800-332-5368. (For users in the United States only)
Note
•The illustrations may differ from the appearance of the actual product.
Optional Accessories
Optional AC Adaptor
Wall Mount Kit
*1
To order an optional AC adaptor, please order using the "KX-A239" model number.
*1
[Part No.]
Black model: PNYLUT133BM
White model: PNYLUT133M
•For users in the United States: KX-A239 (PQLV206)
•For users in Canada: KX-A239X (PQLV206)
•For KX-UT113/KX-UT123: KX-A432
•For KX-UT133/KX-UT136: KX-A433
Document Version 2011-06 Operating Instructions13
Page 14
F
AEB
CD
KL MNOP
QR
HGIJ
F
AEB
CD
KL MNOP
QR
HGIJ
Before Operating the Telephone
Location of Controls
Front View
For KX-UT136:
For KX-UT133:
14Operating InstructionsDocument Version 2011-06
Page 15
For KX-UT113/KX-UT123:
F
A
EBCD
KL MN O P
R
HIJG
Before Operating the Telephone
LCD (Liquid Crystal Display)
KX-UT136 is equipped with a 6-Line LCD.
KX-UT113/KX-UT123/KX-UT133 is equipped with a 3-Line LCD.
KX-UT123/KX-UT133/KX-UT136 is equipped with an LCD backlight.
Soft Buttons (S1 to S4)
S1 to S4 (located below the display) are used to select the item displayed on the bottom line of the display.
Navigator Key
Used to adjust the volume or select desired items.
ENTER
Used to assign the selected item.
Message/Ringer Lamp
When you receive a call or Hold Recall, the lamp flashes green.
When someone has left you a message, the lamp stays on red.
Handset Hook
Keeps the handset stable when the unit is mounted on a wall. For details, see "To Lock the Handset Hook
when the Unit is Wall Mounted (Page 67)".
FORWARD/DO NOT DISTURB
Used to set Call Forwarding or Do Not Disturb on your extension.
CONFERENCE
Used to establish a local three-way conference.
REDIAL
Used to redial the last dialed number.
FLASH/RECALL
Used to disconnect the current call and make another call without hanging up.
MESSAGE
Used to access your voice mailbox.
HOLD
Used to put a call on hold.
Document Version 2011-06 Operating Instructions15
Page 16
Before Operating the Telephone
When a call is on hold, the Hold lamp (KX-UT113/KX-UT123 only) flashes red.
MUTE/AUTO ANSWER
Used to receive an incoming call in hands-free mode or mute the microphone/handset during a
conversation.
TRANSFER
Used to transfer a call to another party.
SP-PHONE (Speakerphone)/HEADSET
Used for performing hands-free operations. When the SP-PHONE is used, the lamp on the SP-PHONE
(KX-UT133/KX-UT136 only) or the lamp above the SP-PHONE (KX-UT113/KX-UT123 only) turns red.
When muted, the lamp flashes red.
Used to make or receive calls, or perform the feature that has been assigned to the button. The flexible
button lamp shows the status of each flexible button.
MIC
Used for hands-free conversation.
16Operating InstructionsDocument Version 2011-06
Page 17
Left Side View
BA
B
For KX-UT133/KX-UT136:
For KX-UT113/KX-UT123:
Before Operating the Telephone
EHS Jack (KX-UT133/KX-UT136 only)
Headset Jack
Document Version 2011-06 Operating Instructions17
Page 18
CD
BA
A
CD
B
ADB
Before Operating the Telephone
Bottom View
For KX-UT133/KX-UT136:
For KX-UT123:
For KX-UT113:
DC Jack
18Operating InstructionsDocument Version 2011-06
Page 19
LAN Port
PC Port (KX-UT123/KX-UT133/KX-UT136 only)
Handset Jack
Before Operating the Telephone
Document Version 2011-06 Operating Instructions19
Page 20
Setting
Call Log
Setting
Call Log
FWD/DND
AUTO ANS
ECO
Before Operating the Telephone
Screens
This section explains the buttons and icons that appear on the display.
For KX-UT136:
For KX-UT113/KX-UT123/KX-UT133:
Status Icons
Indicates the status of various features (Page 20).
Soft Button Icons
Indicate the functions that will be accessed when the corresponding buttons are pressed. The icons
displayed vary according to the state of the unit. (For example, the icons displayed while on a call are
different from the icons displayed while storing an entry in the phonebook).
Scroll Indicator (KX-UT113/KX-UT123/KX-UT133 only)
Indicates that [
], [ ], [ ], or [ ] can be pressed to display the previous or next item.
Status Icons
Icon
Description
Displayed when Call Forwarding or Do Not Disturb is enabled (Page 33).
Displayed when Auto Answer is enabled (Page 27).
Displayed when the ringer is turned off (Page 23).
Displayed when Eco mode is enabled (Page 39).
Displayed when registration to the SIP server has been lost. If this icon is
displayed, consult your administrator or dealer.
20Operating InstructionsDocument Version 2011-06
Page 21
Setting
Call Log
S1S2S3S4
OK
Before Operating the Telephone
Soft Buttons and Soft Button Icons
By pressing a soft button (S1 to S4), you can access the function displayed directly above it.
In this manual, soft buttons are referred to by their corresponding icons.
In the example here, "Press
S3, respectively.
", "Press ", or "Press " would indicate pressing S1, S2, or
Icon
Description
Access the user setting menus (Page 37).
Access the call log (Page 25).
Access the phonebook (Page 35).
Access the setup menus (Page 69).
Erase the number or character above the cursor (Page 25).
Search for a phonebook entry (Page 25).
Edit a call log or phonebook entry (Page 25 or Page 35).
Save or confirm the information shown on the display.
Save or confirm the information shown on the display.
Note
•You can also use the physical ENTER button to perform the same
operation as this soft button.
Answer an incoming call (Page 23).
Close the incoming call screen and continue pre-dialing (Page 25).
Reject an incoming call (Page 27).
Document Version 2011-06 Operating Instructions21
Perform a blind transfer (Page 30).
Erase the information shown on the display.
Save the information shown on the display.
Make a call (Page 25).
Edit the information shown on the display (Page 27).
Page 22
Before Operating the Telephone
IconDescription
Assign the preferred number to dial among multiple registered phone numbers in
the same phonebook entry, when making a call using the phonebook
(Page 35).
Display the telephone number when searching an entry in the phonebook
(Page 25).
Update the firmware (Page 45).
22Operating InstructionsDocument Version 2011-06
Page 23
Before Operating the Telephone
Basic Operations
This section explains the basics of using the unit.
Confirming Your Extension
Number
In stand-by mode (i.e., when you do not have any active
calls), you can view the extension number and name
registered to the unit.
Going off- and on-hook
There are several ways to go off-hook and on-hook:
•Using the handset
•Using the [SP-PHONE] button
•Using the soft buttons
•For KX-UT133/KX-UT136, using a DN button
(flexible button)
Going off-hook
In this manual, when you see the phrase "go off-hook",
you can do any of the following:
•Lift the handset off of its cradle.
•Press [SP-PHONE] while the handset is on its
cradle. This enables hands-free mode.
•For KX-UT133/KX-UT136, press a DN button
(flexible button).
Note
•Certain soft buttons, such as
like the [SP-PHONE] button.
•For details about DN buttons, see "Flexible
Buttons (KX-UT133/KX-UT136 only)
(Page 34)".
Going on-hook
In this manual, when you see the phrase "go on-hook",
you can do any of the following:
•Replace the handset on its cradle.
•Press [SP-PHONE], if you are in hands-free mode.
Hands-free Mode
, function
mode is useful for performing other tasks during a
conversation, such as writing.
Enabling hands-free mode
You can enable hands-free mode in one of the following
ways:
•In stand-by mode, press [SP-PHONE].
•During a conversation while using the handset,
press [SP-PHONE]. You can then return the
handset to its cradle.
•When receiving an incoming call, press
.
•For KX-UT133/KX-UT136, in stand-by mode, press
an idle DN button (flexible button).
•For KX-UT133/KX-UT136, when receiving a call or
when a call is on hold, press the flashing green DN
button (flexible button) that corresponds to the call.
Canceling hands-free mode
You can cancel hands-free operation simply by lifting
the handset off its cradle.
Note
•For details about DN buttons, see "Flexible
Buttons (KX-UT133/KX-UT136 only)
(Page 34) ".
Off-hook monitor
During a two-party conversation with the corded
handset, you can allow other people to listen to the
conversation through the speaker while you continue
the conversation using the handset.
•Press [SP-PHONE], but do not return the handset
to its cradle.
•Press [SP-PHONE] again to cancel off-hook
monitor.
Note
•When off-hook monitor is active, replacing the
handset to its cradle enables hands-free mode.
•During a conference call, pressing
[SP-PHONE] simply enables hands-free mode.
The handset will be disabled.
Adjusting the Volume
You can adjust the ringer, handset, headset, and
speaker volume using [
] and [ ] on the Navigator key.
In hands-free mode, you can talk and hear the other
party in a conversation without using the handset. This
Document Version 2011-06 Operating Instructions23
Adjusting the ringer volume
When receiving a call, press [ ] or [ ].
Page 24
Before Operating the Telephone
You can also adjust the ringer volume in the settings.
For details, see "Ringer (Page 39)".
Note
•When the ringer volume is turned all the way
down, "Off" is displayed. Also, is
displayed when the unit is in stand-by mode.
Adjusting the handset/headset/
speaker volume
Press [ ] or [ ] during a conversation when using the
handset, headset, or when you are in hands-free mode.
24Operating InstructionsDocument Version 2011-06
Page 25
Feature Operations
Feature Operations
Making Calls
This section explains the basic methods for making a
call.
Making a Call
1. In stand-by mode, go off-hook.
2. Enter the number you want to call.
3. Press [ENTER], or wait a few seconds for the
number to be dialed.
4. To end the call, go on-hook.
Pre-dialing
In stand-by mode, you can start dialing (max. 32 digits)
while still on-hook.
•To delete a number you entered, press .
•To clear the entire number, press and hold
•To connect the call, go off-hook or press [ENTER].
Note
•For KX-UT133/KX-UT136, you can also press
an idle DN button (flexible button) to connect the
call. For details about DN buttons, see "Flexible
Buttons (KX-UT133/KX-UT136 only)
(Page 34)".
•If you receive an incoming call during
pre-dialing, the display changes to the incoming
call screen. For KX-UT133/KX-UT136, you can
close the incoming call screen by pressing
, and continue pre-dialing.
see "Flexible Buttons (KX-UT133/KX-UT136
only) (Page 34)".
•For KX-UT113/KX-UT123, you can press
instead of going off-hook. If more than
one line is available at your unit, select the line
to use, and then press [ENTER].
•In step 2, if multiple phone numbers are stored
for the entry, you can press and then
select the phone number to call.
Searching by name
1. Press .
2. Press .
3. Enter the name (max. 12 characters) you want to
search for.
4. Press [ENTER].
The entry that matches your search appears.
5. Go off-hook.
6. To end the call, go on-hook.
Note
•For KX-UT113/KX-UT123, you can press
.
one line is available at your unit, select the line
to use, and then press [ENTER].
instead of going off-hook. If more than
•For details about entering characters, see
"Entering Characters (Page 47)".
•In step 4, if multiple phone numbers are stored
for the entry, you can press
select the phone number to call.
and then
•If you do not press any buttons for 1 minute, the
unit will return to stand-by mode.
Dialing by Using Call Logs
The last 30 incoming calls and outgoing calls are stored
in their respective logs, in order of newest to oldest call.
Making a Call from the
Phonebook List
Scrolling through all entries
1. Press .
2. Press [ ] or [ ] to select an entry.
3. Go off-hook.
4. To end the call, go on-hook.
Note
•For KX-UT133/KX-UT136, you can also press
an idle DN button (flexible button) in step 3 to
connect the call. For details about DN buttons,
Document Version 2011-06 Operating Instructions25
You can make calls to the numbers listed in the call logs.
1. Press
2. Press [
press [ENTER].
.
] or [ ] to select the call log type, and then
3. Press [ ] or [ ] to select the desired entry.
4. Go off-hook.
5. To end the call, go on-hook.
Note
•For KX-UT133/KX-UT136, you can also press
an idle DN button (flexible button) in step 4 to
connect the call. For details about flexible
buttons, see "Flexible Buttons (KX-UT133/
KX-UT136 only) (Page 34)".
Page 26
Feature Operations
•For KX-UT133/KX-UT136, you can press
instead of going off-hook. If more than
one line is available at your unit, select the line
to use, and then press [ENTER].
•You can add a call log entry to the phonebook.
See "Adding a Phonebook Entry from the
Incoming Call Log (Page 35)".
Editing a phone number before
dialing from the incoming call log
You can edit a phone number in the incoming call log
before using it to dial.
1. Press .
2. Press [ ] or [ ] to select "Incoming Call Log",
and then press [ENTER].
3. Press [ ] or [ ] to select the desired entry.
4. Do one of the following, depending on your unit:
For KX-UT113/KX-UT123 users
•Press , select "Edit", and then press
[ENTER].
For KX-UT133/KX-UT136 users
•Press
5. Edit the number, and then go off-hook or press
.
6. To end the call, go on-hook.
.
One-touch Dialing (KX-UT133/
KX-UT136 only)
You can make a call with a One-touch operation if a
One-touch dialing button has been created for the
desired party. One-touch dialing buttons can also be
configured to access features of your phone system, if
available.
1. Go off-hook, and then press the One-touch dialing
button (flexible button).
2. To end the call, go on-hook.
Note
•A BLF (Busy Lamp Field) button (flexible button)
can also be used to call an extension simply by
pressing the button. For details, consult your
administrator or dealer.
•For details about flexible buttons such as
One-touch dialing buttons and BLF buttons, see
"Flexible Buttons (KX-UT133/KX-UT136 only)
(Page 34)".
Redialing the Last Number You
Dialed (Redial, Last Number)
You can redial the last phone number that you dialed.
1. Press [REDIAL].
2. To end the call, go on-hook.
Note
•For KX-UT133/KX-UT136, to select a line to use
to redial, press the appropriate DN button
(flexible button) before you press [REDIAL].
For details about DN buttons, see "Flexible
Buttons (KX-UT133/KX-UT136 only)
(Page 34)".
•The unit may be configured to display the
outgoing call log instead of immediately
redialing. You can select an entry from the call
log to make a call (Page 25). For details, consult
your administrator or dealer.
26Operating InstructionsDocument Version 2011-06
Page 27
AUTO ANS
Feature Operations
Receiving Calls
This section explains the basic methods for receiving a
call.
Receiving a Call
1. Go off-hook.
2. To end the call, go on-hook.
Auto answer
You can have the unit automatically answer an
incoming call. The call is connected after a programmed
number of rings.
•To enable Auto Answer:
In stand-by mode, press [AUTO ANSWER] until
"Auto Answer On" appears.
•To disable Auto Answer:
In stand-by mode, press [AUTO ANSWER] until
"Auto Answer Off" appears.
Note
•When Auto Answer is enabled,
appears on the display in stand-by mode.
Rejecting Calls
You can reject an incoming call at your unit or set the
unit to reject certain calls.
Rejecting a call while receiving
1. When receiving an incoming call, press .
Rejecting specific calls
You can set the unit to reject specific phone numbers.
Note
•Rejected phone numbers will not be stored in
the incoming call log.
Adding a phone number
You can store a maximum of 30 phone numbers you
want to reject in the rejection list of the unit.
1. In stand-by mode, press
2. Press [ ] or [ ] to select "Call Block", and then
press [ENTER].
3. Press
.
4. Enter the telephone number (max. 32 digits), and
then press [ENTER].
Note
•To register additional telephone numbers,
repeat the procedure from step 3.
Adding a phone number from the incoming call
log
You can add a phone number by referring to the
incoming call log.
1. In stand-by mode, press
2. Press [ ] or [ ] to select "Incoming Call Log",
and then press [ENTER].
3. Press [
number you want to reject.
] or [ ] to select the entry with the phone
4. Press .
5. Press [ ] or [ ] to select "Call Block", and then
press [ENTER].
6. Press [ ] or [ ] to select "Yes", and then press
[ENTER].
.
.
Rejecting anonymous calls
You can set the unit to reject calls when the unit
receives a call without phone number.
To reject anonymous calls, the Block Anonymous Call
setting must be enabled through Web user interface
programming (Page 55). For details, consult your
administrator or dealer.
Note
•Rejected phone numbers will not be stored in
the incoming call log.
•Depending on the line an incoming call is
arriving on, the call may not be rejected.
Note
•If you do not press any buttons for 1 minute, the
unit will return to stand-by mode.
Editing a stored phone number
1. In stand-by mode, press
2. Press [
press [ENTER].
] or [ ] to select "Call Block", and then
.
3. Press [ ] or [ ] to select the phone number you
want to edit, and then press
.
4. Edit the phone number as necessary, and then
press [ENTER].
Note
•If you do not press any buttons for 1 minute, the
unit will return to stand-by mode.
Document Version 2011-06 Operating Instructions27
Page 28
Feature Operations
Deleting a stored phone number
1. In stand-by mode, press
.
2. Press [ ] or [ ] to select "Call Block", and then
press [ENTER].
3. Press [
want to delete, and then press .
] or [ ] to select the phone number you
4. Press [ ] or [ ] to select "Yes", and then press
[ENTER].
Note
•If you do not press any buttons for 1 minute, the
unit will return to stand-by mode.
Holding a Call
You can put a call on hold by holding the call at your
extension.
To hold the current call
1. Press [HOLD], and then go on-hook.
Note
•For KX-UT133/KX-UT136, if Automatic Call
Hold is enabled on your unit, the call will
also be put on hold if you press a DN button
(flexible button) other than the one for the
current call. For details, consult your
administrator or dealer.
To retrieve a call on hold at your extension
1. Go off-hook.
2. Do one of the following, depending on your unit:
For KX-UT113/KX-UT123 users
•Press [HOLD].
For KX-UT133/KX-UT136 users
•Press the green flashing DN button (flexible
button).
Note
•If a call is not retrieved within a specified time,
you will hear an alarm as a reminder (Hold
Recall).
•For details about DN buttons, see "Flexible
Buttons (KX-UT133/KX-UT136 only)
(Page 34)".
28Operating InstructionsDocument Version 2011-06
Page 29
Feature Operations
Receiving a Second Call
(Answering Call Waiting)
During a conversation, if a second call arrives, you will
hear a call waiting tone.
You can answer the second call by disconnecting or
holding the current call.
To disconnect the current call and then talk to
the new party
1. Go on-hook while hearing the call waiting tone.
2. Go off-hook.
To hold the current call and then talk to the new
party
For KX-UT113/KX-UT123 users
1. Press [HOLD] while hearing the call waiting tone.
For KX-UT133/KX-UT136 users
1. Press [HOLD] while hearing the call waiting tone.
2. Press the green flashing DN button (flexible button).
Note
•For KX-UT133/KX-UT136, if Automatic Call
Hold is enabled on your unit, you do not need
to press [HOLD] in step 1. The call is
automatically put on hold when you press the
DN button. For details, consult your
administrator or dealer.
•For details about DN buttons, see "Flexible
Buttons (KX-UT133/KX-UT136 only)
(Page 34)".
Talking to Two Parties
Alternately (Call Splitting)
When you are talking to one party and have another
party on hold, you can switch the call on hold and the
current call.
1. Press [HOLD] during a conversation.
2. Call the second party.
3. Do one of the following, depending on your unit:
For KX-UT113/KX-UT123 users
•Press [HOLD].
For KX-UT133/KX-UT136 users
•Press [HOLD], and then press the green
flashing DN button (flexible button) that
corresponds to the other party on hold.
Note
•For KX-UT133/KX-UT136, if Automatic Call
Hold is enabled on your unit, you do not need
to press [HOLD] in step 3. The call is
automatically put on hold when you press the
DN button. For details, consult your
administrator or dealer.
•For details about DN buttons, see "Flexible
Buttons (KX-UT133/KX-UT136 only)
(Page 34)".
Document Version 2011-06 Operating Instructions29
Page 30
OK
OK
OK
OK
Feature Operations
Transferring a Call (Call
Transfer)
You can transfer a call to another destination (extension
or outside party).
To transfer
1. Press [TRANSFER] during a conversation.
2. Call the party you want to transfer the call to.
3. Wait until the other party answers to announce the
transfer. (This step can be omitted.)
4. Press
Note
•If On-hook Transfer is enabled on your unit, you
can simply go on-hook in step 4 instead of
pressing
administrator or dealer.
To do a blind transfer
1. Press during a conversation.
2. Call the party you want to transfer the call to.
3. Go on-hook.
.
. For details, consult your
Mute
You can mute your voice during a conversation. While
the mute feature is turned on, you will be able to hear
the other party, but the other party will not be able to
hear you.
The built-in microphone, handset, and headset are all
muted when the mute feature is turned on.
To mute/unmute
1. Press [MUTE].
To Transfer with One Touch
(One-touch Transfer)
(KX-UT133/KX-UT136 only)
1. Press the BLF button (flexible button) during a
conversation.
2. Wait until the other party answers to announce the
transfer. (This step can be omitted.)
3. Press
Note
•If On-hook Transfer is enabled on your unit, you
can simply go on-hook in step 3 instead of
pressing
administrator or dealer.
•For details about flexible buttons, see "Flexible
Buttons (KX-UT133/KX-UT136 only)
(Page 34)".
.
. For details, consult your
30Operating InstructionsDocument Version 2011-06
Page 31
Feature Operations
Conference Call (Local
Three-way Conference)
During a conversation, you can add an additional party
to your call and establish a conference call.
Notice
•Your phone system may support advanced
conference features, such as conference calls
with four or more parties. In this case, the
procedures for handling a conference call may
be different from those explained in this section.
For details about your phone system, consult
your administrator or dealer.
Making a Conference Call
1. Press [CONFERENCE] to put the current call on
hold.
2. Call the party you want to add to the conversation.
3. After the called party answers, press
[CONFERENCE] to begin the conference call.
2. Press the DN button (flexible button) that
corresponds to the party you want to disconnect.
•A conversation is established with the party you
want to disconnect.
3. Go on-hook.
•The party is disconnected.
4. Press the DN button (flexible button) that
corresponds to the remaining party.
•You can continue the conversation with the
remaining party.
Note
•Once you have pressed [HOLD], the
conference cannot be reestablished.
•For details about DN buttons, see "Flexible
Buttons (KX-UT133/KX-UT136 only)
(Page 34)".
Ending a Conference Call
1. Go on-hook during a conference.
Removing a Party from the
Conference
During a conference, you can remove other parties from
the conference. However, this operation is available
only during conference calls you initiate.
For KX-UT113/KX-UT123 users
1. During a conference call, press [HOLD].
•The second party is put on hold, but you can
continue talking to the first party.
2. Go on-hook.
•The first party is disconnected.
3. Press [HOLD].
•You can continue the conversation with the
second party.
Note
•To disconnect the second party instead of the
first party, press [HOLD] 2 times in step 1.
•Once you have pressed [HOLD], the
conference cannot be reestablished.
For KX-UT133/KX-UT136 users
1. During a conference call, press [HOLD].
•The other parties are put on hold.
Document Version 2011-06 Operating Instructions31
Page 32
Feature Operations
Checking Messages
Checking New Messages
When you receive a voice message, "Message"
appears on the display, and the Message/Ringer lamp
turns red.
You can check your new messages by accessing your
mailbox.
1. Press [MESSAGE].
2. If the unit has multiple lines, press [
the line on which is displayed, and then go
off-hook.
] or [ ] to select
Checking Missed Calls
When there are new missed calls, "Missed Call:
XXX" appears on the display. ("XXX" indicates the
number of missed calls.)
1. Press .
2. Press [ ] or [ ] to select "Incoming Call Log",
and then press [ENTER].
3. Press [
Note
•In the incoming call log, "Not Answered" is
•For details about making calls from the call log,
•A check mark is displayed next to answered
] or [ ] to select the missed call.
displayed on missed calls. For KX-UT113/
KX-UT123/KX-UT133, you must press [
see this.
see "Dialing by Using Call Logs (Page 25)".
calls and missed calls that you have already
checked.
] to
32Operating InstructionsDocument Version 2011-06
Page 33
FWD/DND
Feature Operations
Call Forwarding/Do Not
Disturb
You can have incoming calls automatically forwarded
to another destination. You can also have incoming
calls rejected (Do Not Disturb).
Note
•When Call Forwarding or Do Not Disturb is
enabled,
stand-by mode.
To access the FWD/DND settings
1. In stand-by mode, press or [FORWARD/DO
NOT DISTURB].
•If you press [FORWARD/DO NOT DISTURB],
continue to step 3.
2. Press [ ] or [ ] to select "FWD/DND Setting", and
then press [ENTER].
3. If line selection is available, press [ ] or [ ] to select
the desired line, and then press [ENTER].
4. Press [ ] or [ ] to select the type of FWD or DND
setting to apply, and then press [ENTER].
5. Configure the settings as necessary (Page 40).
appears on the display in
Logging in to or Logging
out of a Group
(KX-UT133/KX-UT136
only)
Logging in to or Logging out of
an ACD (Automatic Call
Distribution) Group
If the SIP server supports ACD and you are assigned
to an ACD group, you can log in to or log out of the
group.
1. In stand-by mode, press the flexible button
assigned as the ACD Log-in/Log-out button.
Note
•The flexible button's light indicates the status as
follows:
Off: logged in to the ACD group
Red On: logged out of the ACD group
Document Version 2011-06 Operating Instructions33
Page 34
Feature Operations
Flexible Buttons
(KX-UT133/KX-UT136
only)
The flexible buttons on the unit can be customized to be
used to make or receive calls or as feature buttons.
These buttons are configured by your administrator or
dealer.
The following types of flexible buttons are available:
DN (Directory Number)
Seizes the line assigned to the DN button. When a
call arrives at the DN button, pressing the button
answers the call.
Lamp Indication
•Off: Idle
•Green on: You are on a call using the DN
button.
•Flashing green rapidly: A call is being
received.
•Flashing green slowly: A call is on hold.
•Red on: A shared line is in use or on hold
(private) at another unit.
•Flashing red slowly: A shared line is on hold
(normal) at another unit.
A BLF button’s lamp also shows the current status
of the assigned extension.
Lamp Indication
•Off: The assigned extension is idle.
•Red on: The assigned extension is using the
line.
•Flashing red rapidly: The assigned extension
is receiving an incoming call.
If enabled through Web user interface
programming, pressing the button answers the
call (Directed Call Pickup).
Note
•BLF (Busy Lamp Field) is an optional
feature and may not be supported on your
phone system.
ACD
Logs in to or logs out of a group when ACD
(Automatic Call Distribution) is enabled (Page 33).
Lamp Indication
•Off: Logged in
•Red on: Logged out
Note
•ACD is an optional feature and may not be
supported on your phone system.
Note
•A ring tone can be assigned to each DN
button through Web user interface
programming. When a call arrives at a DN
button, the ring tone assigned to that button
plays. For details, consult your
administrator or dealer.
•A shared line is a line that can be used by
multiple units. This is an optional feature
and may not be supported on your phone
system.
One-Touch
Calls the party or accesses a feature assigned to
the button. See "One-touch Dialing (KX-UT133/
KX-UT136 only) (Page 26)".
Headset
Enables or disables talking using the headset.
Lamp Indication
•Off: Headset off
•Red on: Headset on
BLF (Busy Lamp Field)
Calls the extension assigned to the button. During
a conversation, a BLF button can be used to
transfer calls to the assigned extension (Page 30).
34Operating InstructionsDocument Version 2011-06
Page 35
Customizing the Telephone
Customizing the Telephone
Phonebook List
Adding a New Phonebook Entry
You can add a maximum of 500 (for KX-UT123/
KX-UT133/KX-UT136) or 100 (for KX-UT113)
phonebook entries to the unit.
To make a call from the phonebook, see "Making a Call
from the Phonebook List (Page 25)".
1. Press
2. Press .
3. Enter a name (max. 24 characters), and then press
[ENTER].
4. Press [ ] or [ ] to select the phone number type
(A to E) or "Ringtone X", and then press
[ENTER].
5. Do one of the following, depending on your
selection in the previous step:
If you selected a phone number type
•Enter the phone number (max. 32 digits), and
then press [ENTER].
If you selected "Ringtone X"
•Select a ringtone to play when you receive a call
from this party, and then press [ENTER].
6. To add another phone number to the entry, repeat
the procedure from step 4.
7. Press
.
.
4. Select "Phonebook", and then press [ENTER].
5. Enter a name (max. 24 characters), and then press
[ENTER].
6. Press [ ] or [ ] to select the phone number type
(A to E) or "Ringtone X", and then press
[ENTER].
7. Do one of the following, depending on your
selection in the previous step:
If you selected a phone number type
•Enter the phone number (max. 32 digits), and
then press [ENTER].
If you selected "Ringtone X"
•Select a ringtone to play when you receive a call
from this party, and then press [ENTER].
8. To add another phone number to the entry, repeat
the procedure from step 6.
9. Press
Note
.
•If a name is stored in the call log, it is
automatically entered in step 5.
•If you store multiple phone numbers in the entry,
you can assign the preferred number to use
when you call this party. In step 6, select the
desired number, and then press
.
•If you do not press any buttons for 1 minute, the
unit will return to stand-by mode.
Note
•If you store multiple phone numbers in the entry,
you can assign the preferred number to use
when you call this party. In step 4, select the
desired number, and then press .
•If you do not press any buttons for 1 minute, the
unit will return to stand-by mode.
Editing a Phonebook Entry
You can edit the information stored in phonebook
entries.
1. Press
2. Press [ ] or [ ] to display the desired entry, or press
(Page 36).
.
and search for the desired entry
3. Do one of the following, depending on your unit:
For KX-UT113/KX-UT123 users
Adding a Phonebook Entry from
the Incoming Call Log
You can add new phonebook entries from the incoming
call log.
1. Press
2. Press [
and then press [ENTER].
3. Press [ ] or [ ] to select the desired call log entry,
and then press
Document Version 2011-06 Operating Instructions35
.
] or [ ] to select "Incoming Call Log",
.
•Press , select "Edit", and then press
[ENTER].
For KX-UT133/KX-UT136 users
•Press .
4. Press [
and then press [ENTER].
] or [ ] to select the item you want to edit,
5. Edit the item as necessary, and then press
[ENTER].
6. Press .
Page 36
Customizing the Telephone
Note
•If you store multiple phone numbers in the entry,
you can assign the preferred number to use
when you call this party. In step 4, select the
desired number, and then press .
•If you do not press any buttons for 1 minute, the
unit will return to stand-by mode.
Searching for a Phonebook
Entry
You can search the phonebook for the desired entry.
1. Press .
2. Press .
3. Enter the name you want to search for, and then
press [ENTER].
Deleting a Phonebook Entry
You can delete phonebook entries.
1. Press .
2. Press [
3. Press
4. Press [ ] or [ ] to select "Yes", and then press
[ENTER].
] or [ ] to display the desired entry, or press
and search for the desired entry (Page 36).
.
•Phone calls cannot be made or received while
phonebook entries are being imported or
exported.
Export/Import Phonebook
Entries
You can export the phonebook entries through the Web
user interface to your computer as a tab separated
value file. This makes it possible to add and edit
phonebook entries using a spreadsheet application or
text editor on your computer. After editing, the file
should be imported into the unit.
Also, phonebook entries exported from one unit can be
imported into another, which makes it easy to share
phonebook entries.
To export/import entries, consult your administrator or
dealer.
Notice
•Entries deleted on your computer are not
deleted from the unit’s phonebook when
importing. Erase unnecessary entries with your
unit, not through the Web user interface.
36Operating InstructionsDocument Version 2011-06
Page 37
User Settings
You can configure various settings to customize the behavior of the unit.
This section explains how to configure the settings using the unit.
Accessing the Settings
1. In stand-by mode, press .
2. Press [
3. Configure the settings as necessary.
] or [ ] to select the desired setting category, and then press [ENTER].
Customizing the Telephone
Document Version 2011-06 Operating Instructions37
Page 38
Customizing the Telephone
Available Settings
RingerRinger VolumePage 39
ECO ModePage 39
LCD ContrastPage 39
Back LightPage 40
Display LockPage 40
FWD/DND SettingDo Not DisturbPage 40
LanguagePage 41
Date and TimePage 42
RingtonePage 39
FWD AllPage 40
FWD BusyPage 40
FWD No AnsPage 41
Information DisplayPage 42
Network SettingsNetworkDNSPage 43
IP addressPage 43
Subnet maskPage 43
Default GatewayPage 43
DNS1Page 43
DNS2Page 43
VLANEnable VLANPage 43
IP PhonePage 43
PC Port (KX-UT123/
KX-UT133/KX-UT136
only)
Speed/DuplexLAN portPage 44
PC Port (KX-UT123/
KX-UT133/KX-UT136
only)
Embedded webPage 44
Network TestPage 44
Page 43
Page 44
Default SettingFactory SettingPage 45
IP ResetPage 45
RestartPage 45
Firmware versionPage 45
Call BlockPage 46
38Operating InstructionsDocument Version 2011-06
Page 39
ECO
Customizing the Telephone
Settings Details
Ringer
SettingDescriptionValue RangeDefault
Ringer VolumeAdjust the ringer volume.Level 0 to 6Level 3
•Ringtone 20 to Ringtone 24 are the same as Ringtone 1.
•Ring tones can also be assigned to individual entries in the phonebook list (Page 35).
ECO Mode
For KX-UT133/KX-UT136, you can
listen to the ring tones. Ring tones
can be assigned to DN buttons
(flexible buttons, Page 34) through
Web user interface programming
(Page 55), but they cannot be
assigned directly from the unit. For
details about which ring tones are
assigned or if you want to change an
assigned ring tone, consult your
administrator or dealer.
For KX-UT113/KX-UT123, select a
ring tone to use for incoming calls.
If multiple lines are available at your
unit, you must first select which line
to use the ring tone for.
Ringtone 1–
Ringtone 32
Ringtone 1
Setting
ECO ModeEnabling this mode reduces the
amount of electricity consumed by
the unit.
Note
DescriptionValue RangeDefault
On, OffOff
•When ECO mode is enabled, the Speed/Duplex setting (Page 44) changes as follows:
–Speed/Duplex: "10M-Full"
–PC port cannot be used.
•When the Eco mode setting is changed, the unit will restart.
•When Eco mode is enabled,
is displayed while the unit is in stand-by mode.
LCD Contrast
Setting
LCD ContrastChange the contrast of the display.Level 1 to 6Level 3
Document Version 2011-06 Operating Instructions39
DescriptionValue RangeDefault
Page 40
Customizing the Telephone
Back Light (KX-UT123/KX-UT133/KX-UT136 only)
SettingDescriptionValue RangeDefault
Back LightChange the settings for the backlight.Always On
If you select "Always On" or
"Automatic", press [ ] or [ ] to
adjust the brightness.
Note
•When "Automatic" is selected, the backlight turns off when the phone returns to an idle state.
Display Lock
Setting
Display LockLock access to your call log and
phonebook list by entering your
extension PIN (Personal
Identification Number).
Note
•The extension PIN can be configured through Web user interface programming. For details, consult
your administrator or dealer.
DescriptionValue RangeDefault
Automatic
Automatic
Always Off
Level 1 to 3Level 3
On, OffOff
FWD/DND Setting
If multiple lines are available at your unit, press [
select "FWD/DND Setting".
Setting
Do Not DisturbEnable DND (Do Not Disturb) to
reject all incoming calls.
FWD AllForward all incoming calls to a
specified destination.
On/OffEnable or disable the "FWD All"
setting.
Phone numberSpecify the number to forward calls
to when "FWD All" is enabled.
FWD BusyForward incoming calls to a specified
destination when you are on a call.
On/OffEnable or disable the "FWD Busy"
setting.
DescriptionValue RangeDefault
] or [ ] to select the line to apply the settings to when you
On, OffOff
——
On, OffOff
1–32 digits—
——
On, OffOff
40Operating InstructionsDocument Version 2011-06
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Customizing the Telephone
SettingDescriptionValue RangeDefault
Phone numberSpecify the number to forward calls
to when "FWD Busy" is enabled.
FWD No AnsForward incoming calls to a specified
destination if you do not answer after
a specified number of rings.
On/OffEnable or disable the "FWD No
Ans" setting.
Phone numberSpecify the number to forward calls
to when "FWD No Ans" is enabled.
Ring CountAfter you specify the phone number
to forward calls to, enter the number
of times the unit will ring before
forwarding the call.
Language
Setting
LanguageSelect the language to use for the
display.
DescriptionValue RangeDefault
1–32 digits—
——
On, OffOff
1–32 digits—
0, 2–203
Čeština
Dansk
Deutsch (DE)
English (UK)
English (US)
Español
Français
Français (Canada)
Hrvatski
Italiano
Magyar
Netherlands
Polski
Português
Slovenčina
Svenska
Ελληνικα
Русский
Українська
(Depends on
your country/
area)
Document Version 2011-06 Operating Instructions41
Page 42
Customizing the Telephone
Date and Time
SettingDescriptionValue RangeDefault
Date and TimeSet the date and time.Date*1: dd/mm/yy or
mm/dd/yy
Time*2: 00:00–23:59
or 12:00–11:59 AM/
PM
*1
Pressing [#] switches the date format.
*2
If the time format is not assigned in the configuration data, you can change the time format (12-hour or 24-hour) by pressing [*].
If the time format is set to 12-hour time in the configuration data, you can change the AM/PM setting by pressing [*].
Note
•Daylight-saving time can be set through Web user interface programming. For details, consult your
administrator or dealer.
Information Display
Setting
Information DisplayView a variety of information about
the unit. Press [ ] and [ ] to display
the various settings. The following
settings can be viewed:
•Registration status to the SIP
server
•IP address
•Subnet mask address
•Default gateway address
•IP address of the DNS server 1
•IP address of the DNS server 2
•ACS status
•Display lock status
•Firmware version
•MAC address
DescriptionValue RangeDefault
—
——
Network Settings
IMPORTANT
We recommend configuring these settings with your administrator or dealer. Network settings can also be
configured through Web user interface programming (Page 55). Contact your administrator or dealer for
further information.
42Operating InstructionsDocument Version 2011-06
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Customizing the Telephone
SettingDescriptionValue RangeDefault
NetworkConfigure the basic network settings.
If you select DHCP, you must then
select whether the DNS setting is
configured automatically or
manually. If you select STATIC, you
must manually specify the IP
address, subnet mask, default
gateway, and DNS servers.
DNS (DHCP only)Select whether the DNS server
information should be obtained
automatically (i.e., provided by the
DHCP server) or if you will specify it
manually.
If you select Manual, see "DNS1" and
"DNS2" below.
IP address*1 (STATIC
only)
Subnet mask
*1
(STATIC only)
Default Gateway
*1
(STATIC only)
Enter the IP address to assign to the
unit.
Enter the subnet mask for your
network.
Enter the IP address of the default
gateway for your network.
DHCP, STATIC—
Manual, AutomaticAutomatic
xxx.xxx.xxx.xxx—
xxx.xxx.xxx.xxx—
xxx.xxx.xxx.xxx—
DNS1*1 (STATIC or
Manual DNS)
DNS2*1 (STATIC or
Manual DNS)
Enter the IP address of the primary
DNS server.
Enter the IP address of the
secondary DNS server.
If a secondary DNS server is not
required, leave this item blank.
VLANConfigure the VLAN (Virtual LAN)
settings.
Enable VLANSelect whether to enable the VLAN
functionality.
IP PhoneSpecify the necessary settings for
using the phone features over a
VLAN.
VLAN IDSpecify the VLAN ID.1–40942
PrioritySpecify the priority of packets sent
from this unit.
PC (KX-UT123/
KX-UT133/KX-UT136
Specify the necessary settings for
using a PC over a VLAN.
only)
xxx.xxx.xxx.xxx—
xxx.xxx.xxx.xxx—
——
Yes, NoNo
——
0–77
——
Document Version 2011-06 Operating Instructions43
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Customizing the Telephone
SettingDescriptionValue RangeDefault
VLAN IDSpecify the VLAN ID.1–40941
PrioritySpecify the priority of packets sent
from this unit.
Speed/DuplexSelect the connection mode
(combination of link speed and
duplex mode) of the LAN port and PC
port.
LAN portSelect the connection mode of the
LAN port.
PC port (KX-UT123/
KX-UT133/KX-UT136
only)
Embedded webEnable or disable Web User
*1
Press [ ] and [ ] to switch between these items.
Select the connection mode of the
PC port.
Interface Programming.
Network Test
0–70
——
Auto, 10M-Full,
10M-Half,
100M-Full,
100M-Half
Auto, 10M-Full,
10M-Half,
100M-Full,
100M-Half
On, OffOn
Auto
Auto
Setting
Network TestConfirm whether other network
devices (e.g., SIP server, routers,
switching hubs) respond to network
requests. When you select this item,
enter the IP address of the device to
which you want to test the
connection.
If a device does not respond, first
check the unit's network settings, and
then check the device's network
settings and connection.
DescriptionValue RangeDefault
Default Setting
IMPORTANT
We recommend configuring these settings with your administrator or dealer. Contact your administrator or
dealer for further information.
xxx.xxx.xxx.xxx—
44Operating InstructionsDocument Version 2011-06
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Customizing the Telephone
SettingDescriptionValue RangeDefault
Factory SettingReset all settings to their
factory-shipment state.
IP ResetReset the following settings to their
default values:
——
——
•FWD/DND Setting (Page 40)
•Language (Page 41)
•Date and Time (Page 42)
•Network Settings (Page 42)
Restart
Setting
RestartRestart the unit (Page 70).——
DescriptionValue RangeDefault
Firmware version
Setting
Firmware versionView the version of the currently
installed firmware. If a newer version
is available, its version is also
displayed. In this case, press
DescriptionValue RangeDefault
——
to update the firmware.
Note
•Your phone system dealer may offer new features or an improved version of the unit's software from
time to time. If you set the base unit software update setting to manual mode through the Web user
interface, you need to download the update when "Update version. Press OK." is displayed.
Contact your administrator or dealer for further information.
Document Version 2011-06 Operating Instructions45
Page 46
Customizing the Telephone
Call Block
SettingDescriptionValue RangeDefault
Call BlockRegister telephone numbers so that
calls received from those numbers
are blocked. You can also delete
registered numbers.
To register
1. Press
.
2. Enter the telephone number to
block, and then press [ENTER].
To edit
1. Press [ ] or [ ] to select the
blocked telephone number to
edit.
2. Press .
3. Edit the number as necessary,
and then press [ENTER].
To delete
1. Press [ ] or [ ] to select the
blocked telephone number to
delete.
2. Press .
3. Select "Yes", and then press
[ENTER].
——
46Operating InstructionsDocument Version 2011-06
Page 47
Display:
Input:
(right)
Customizing the Telephone
Entering Characters
The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it.
(For example, A, B and C are assigned to the 1 key.)
To enter a character, press the corresponding dial key until the character you want appears. To enter another
character that is assigned to the same key, first press [ ] to move the cursor to the right.
Example
To enter "DESK", press the keys as follows:
For details about the characters assigned to each key, see "Character Tables (Page 49)".
Deleting characters
Press
to delete the last character entered.
Note
•Press and hold to delete all entered text.
Switching between uppercase and lowercase
Press to switch between uppercase entry and lowercase entry.
Modifying entered text
Use [ ] and [ ] to move the cursor to where you want to modify the text. Then, modify the text as follows:
•Press to delete the character under the cursor.
•Press a dial key to insert a character at the cursor’s location.
•Press to change the case of the character under the cursor.
Document Version 2011-06 Operating Instructions47
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Customizing the Telephone
Note
•If the maximum number of characters has been entered, entering another character will overwrite the
character under the cursor.
•If the entered texts spans two or more lines, you can also move the cursor using [
Character entry modes
The six character entry modes let you enter a variety of characters.
The following character modes are available:
•Latin (ABC)
•Numeric (0–9)
•Greek (ΑΒΓ)
•Extended 1 (AÄÅ)
•Extended 2 (SŚŠ)
•Cyrillic (АБВ)
For details about which characters are available in each mode, see "Character Tables (Page 49)".
To select a character mode
1. When entering characters, press .
2. Press [ ] or [ ] to select the desired character entry mode.
3. Press [ENTER].
] and [ ].
Note
•Depending on the type of information you are entering, you cannot change character modes. For
example, when you are entering a phone number, only numeric mode is available.
48Operating InstructionsDocument Version 2011-06
Page 49
Character Tables
Button
Characters
ABC (Latin)
Customizing the Telephone
Note
•For each button, the upper row shows the characters entered in uppercase mode, and the lower row
shows the characters entered in lowercase mode.
Document Version 2011-06 Operating Instructions49
Page 50
Button
Characters
Customizing the Telephone
0–9 (Numeric)
50Operating InstructionsDocument Version 2011-06
Page 51
ΑΒΓ (Greek)
Button
Characters
Customizing the Telephone
Note
•For each button, the upper row shows the characters entered in uppercase mode, and the lower row
shows the characters entered in lowercase mode.
Document Version 2011-06 Operating Instructions51
Page 52
Button
Characters
Customizing the Telephone
AÄÅ (Latin Extended 1)
Note
•For each button, the upper row shows the characters entered in uppercase mode, and the lower row
shows the characters entered in lowercase mode.
52Operating InstructionsDocument Version 2011-06
Page 53
SŚŠ (Latin Extended 2)
Button
Characters
Customizing the Telephone
Note
•For each button, the upper row shows the characters entered in uppercase mode, and the lower row
shows the characters entered in lowercase mode.
Document Version 2011-06 Operating Instructions53
Page 54
Button
Characters
Customizing the Telephone
АБВ (Cyrillic)
Note
•For each button, the upper row shows the characters entered in uppercase mode, and the lower row
shows the characters entered in lowercase mode.
54Operating InstructionsDocument Version 2011-06
Page 55
Web User Interface
Programming
The unit provides a Web-based interface for configuring
various settings and features, including some that are
not programmable directly from the unit. The following
list contains some useful features that are
programmable through the Web user interface.
For details, consult your administrator or dealer.
These settings can also be configured directly through the unit.
*1
(Page 42)
*1
(Page 42)
(Page 40)
*1
(Page 46)
Customizing the Telephone
Notice
•Each time you want to access the Web user
interface, you must enable Web programming
(Page 44).
Document Version 2011-06 Operating Instructions55
Page 56
1
A
Installation and Setup
Installation and Setup
Notice
•Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of
improper installation or operation inconsistent with this documentation.
Attaching/Removing the Stand
Attaching the Stand
For KX-UT133/KX-UT136:
1. Insert the catches (
2. Gently push the stand in the direction indicated until it locks into place.
The stand will be mounted in the high position.
) of the stand into hooks located in the unit.
For KX-UT113/KX-UT123:
1. Insert the catches of the stand into hooks located in the unit.
2. Gently push the stand in the direction indicated until it locks into place.
The stand will be mounted.
Removing the Stand
For KX-UT133/KX-UT136:
1. Hold the stand with both hands.
56Operating InstructionsDocument Version 2011-06
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Installation and Setup
2. Gently rotate the stand in the direction indicated until it is released.
For KX-UT113/KX-UT123:
1. Remove the stand in the direction indicated while pushing the catches of the stand with both hands as
shown.
Adjusting from High to Low Position (KX-UT133/KX-UT136 only)
Document Version 2011-06 Operating Instructions57
Page 58
B
A
Installation and Setup
1. Tilt the stand in the direction indicated while pushing the PUSH mark with both hands as shown until it
locks into the low position (2).
Adjusting from Low to High Position (KX-UT133/KX-UT136 only)
1. Tilt the stand in the direction indicated while pushing the PUSH mark with both hands as shown until it
locks into the high position (1).
58Operating InstructionsDocument Version 2011-06
Page 59
Connections
To a Switching Hub
To a PC
Optional AC adaptor
AC adaptor
Clamp
Handset
To a handset jack
(handset)
Ethernet cables
A
B
A
B
EHS jack
Headset jack
Headset
To a Switching Hub
To a PC (KX-UT123 only)
To a handset jack
(handset)
Optional AC adaptor
AC adaptor
Headset
Handset
Clamp
Ethernet cables
This section explains the ports and connectors on the unit.
Connections for AC Adaptor/LAN/PC
For KX-UT133/KX-UT136:
Installation and Setup
For KX-UT113/KX-UT123:
CAUTION
Optional AC Adaptor
•Use the following Panasonic AC adaptor:
–For users in the United States: KX-A239 (PQLV206)
–For users in Canada: KX-A239X (PQLV206)
Document Version 2011-06 Operating Instructions59
Page 60
Ethernet cableEthernet cable
60 mm (2
3/8 in)
or less
IncorrectCorrect
Installation and Setup
•The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near
the unit and is easily accessible.
When connecting a headset
•Ensure that the headset cord has slack and is not pulled tight during use to prevent damage to the
connectors.
Notice
•It is recommended that you use one of the following headsets:
–Wired headsets
–EHS headsets (KX-UT133/KX-UT136 only)
When selecting Ethernet cables (not included)
•Use flexible, high-quality, snagless (without strain relief) cables. Do not use cables with coating
that may tear or crack when bent.
To prevent damage to the cables, use cables that do not protrude from the bottom of the base.
Connect the cables as shown in the following illustration.
Panasonic KX-TCA400 or KX-TCA430
Plantronics® Savi®, Voyager™, or CS series
•Use a straight CAT 5 (or higher) Ethernet cable (not included) that is 6.5 mm (
less.
When connecting to a switching hub
1
/4 in) in diameter or
•If PoE is available, an AC adaptor is not needed.
•This unit complies with the PoE Class 2 standard.
When connecting a PC
•Only a PC can be connected to the PC port. Other SIP phones, or network devices such as routers
or switching hubs, cannot be connected.
•The PC port does not support PoE for connected devices.
•In cases where a PC is connected to the PC port, if the connection to the SIP server is disconnected
or reset, LAN communication to the PC will also be disrupted.
•Generally, it is recommended that you connect no more than one PC to the PC port of each unit.
When connecting cables and the AC adaptor
•Ensure that the Ethernet cables and the AC adaptor cord are clamped to prevent damage to the
connectors.
60Operating InstructionsDocument Version 2011-06
Page 61
Connections for Handset
For KX-UT133/KX-UT136:
For KX-UT113/KX-UT123:
Installation and Setup
Document Version 2011-06 Operating Instructions61
Page 62
Installation and Setup
Wall Mounting
Before Mounting on a Wall
To mount the unit, it is necessary to remove the stand. For details, see "Removing the Stand (Page 56)".
Mounting the Unit
WARNING
•Do not mount the unit in a manner other than that described in this section.
•Make sure that the wall that the unit will be attached to is strong enough to support the unit (approx.
1.09 kg [2.39 lb]).
If not, it is necessary for the wall to be reinforced.
•Only use the optional wall mount kit with the unit. The wall mount kit includes the necessary screws,
washers, and wall mounting adaptor.
•When driving the screws into the wall, be careful to avoid touching any metal laths, wire laths or metal
plates in the wall.
•When this unit is no longer in use, make sure to detach it from the wall.
CAUTION
•Make sure the cables are securely fastened to the wall.
1. Insert the 5 tabs (for KX-UT133/KX-UT136) or 3 tabs (for KX-UT113/KX-UT123) of the wall mounting
adaptor into the designated openings in the base, and then slide the wall mounting adaptor in the direction
of the arrow until it clicks.
For KX-UT133/KX-UT136:
62Operating InstructionsDocument Version 2011-06
Page 63
Installation and Setup
For KX-UT113/KX-UT123:
2. Fasten the wall mounting adaptor to the base with 1 screw. (Recommended torque: 0.4 N·m [4.08 kgf·cm/
3.54 lbf·in] to 0.6 N·m [6.12 kgf·cm/5.31 lbf·in])
For KX-UT133/KX-UT136:
Document Version 2011-06 Operating Instructions63
Page 64
40 mm (1
37/64 in)
or less
Ethernet cables
AC adaptor
Installation and Setup
For KX-UT113/KX-UT123:
3. Connect the cables to the unit, and run the cables through the wall mounting adaptor, as shown in the
illustration below.
For details about connecting the cables, see "Connections (Page 59)".
Note
•The cables can also be run from the bottom of the unit.
For KX-UT133/KX-UT136:
64Operating InstructionsDocument Version 2011-06
Page 65
40 mm (1
37/64 in)
or less
Ethernet cables
AC adaptor
83 mm
(3
1/
4
in)
100 mm
(3
15/
16
in)
Washer
Drive the screw
to this point.
Installation and Setup
For KX-UT113/KX-UT123:
4. Drive 2 screws into the wall as shown in the illustration below, and mount the unit on the wall.
For KX-UT133/KX-UT136:
Document Version 2011-06 Operating Instructions65
Page 66
Washer
Drive the screw
to this point.
83 mm
(3
1/
4
in)
100 mm
(3
15/
16
in)
Installation and Setup
For KX-UT113/KX-UT123:
Note
•You can find a wall mounting template at the end of this manual.
•For information about locking the handset, see "Hooking the Handset (Page 67)".
66Operating InstructionsDocument Version 2011-06
Page 67
Hooking the Handset
You can hook the handset with following operations.
To Hook the Handset During a Conversation
1. Hook the handset over the top edge of the unit.
To Lock the Handset Hook when the Unit is Wall Mounted
1. Remove the handset hook from the slot.
Installation and Setup
2. Turn it up-side-down.
3. Slide the handset hook back into the slot until it locks.
Document Version 2011-06 Operating Instructions67
Page 68
Installation and Setup
4. Handset is safely hooked when it is in the cradle.
68Operating InstructionsDocument Version 2011-06
Page 69
Installation and Setup
Using a Headset
For KX-UT133/KX-UT136, if a headset is connected,
you must enable Headset mode using the Headset
button (flexible button).
To enable Headset mode, press the Headset button
(flexible button). When in Headset mode,
[SP-PHONE] is used for going on- and off-hook.
Making a Call Using a Headset
1. Press [SP-PHONE].
2. Enter the number you want to call.
3. Press [ENTER], or wait a few seconds for the
number to be dialed.
4. To end the call, press [SP-PHONE].
Receiving a Call Using a Headset
1. Press [SP-PHONE].
2. To end the call, press [SP-PHONE].
Note
•For details about connecting a headset, see
"Connections (Page 59)".
•For KX-UT113/KX-UT123, the Headset mode is
automatically enabled when connecting a
headset.
•The Headset button light shows the current
status as follows:
Off: Headset mode off
Red on: Headset mode on
•For details about setting a flexible button as the
Headset button, consult your administrator or
dealer.
Setting Up the Unit
This section explains the settings that you can configure
when you start the unit.
Accessing the start-up settings
1. Connect the unit to an Ethernet cable capable of
delivering power (PoE compliant), or use an
optional AC adaptor to supply power.
2. Connect the unit to the network.
3. On the start-up screen, press .
4. Select the item for the settings you want to
configure.
Start-up menu
You can configure the following start-up settings:
1. Information Display (Page 42)
View a variety of information about the unit.
2. Network Settings (Page 42)
Assign an IP address in order to connect to the
network and use the unit.
3. Network Test (Page 44)
Confirm the connection of network devices (e.g.,
the SIP server, routers, switching hubs).
4. ECO Mode (Page 39)
Enable ECO mode.
5. Language (Page 41)
If you prefer to use a language other than English,
change your language settings.
6. Default Setting (Page 44)
Initialize the unit to reset the settings to their default
values.
7. Restart (Page 45)
Restart the unit for new settings to take effect.
8. Firmware version (Page 45)
Check the firmware version of the unit.
Document Version 2011-06 Operating Instructions69
Page 70
Installation and Setup
Maintaining the Unit
Initializing the Unit
Doing an initialization resets some or all settings to their
default values. There are two types of initialization:
•Factory Setting
Resets all settings in the unit to their default values.
This type of initialization also deletes all other data
on the unit, such as the call logs and the phonebook.
Do a Factory Setting initialization before
transferring the unit to a third party, such as for
maintenance. Doing so reduces the risk of an
unauthorized third party obtaining personal data.
•IP Reset
Resets only the network settings to their default
values.
Do an IP Reset initialization when changing the
unit's network environment.
For details about doing an initialization, see "Default
Setting (Page 44)".
Restarting the Unit
When some of the settings on the unit have been
changed via Web user interface programming or
configuration file programming, the unit must be
restarted.
1. In stand-by mode, press
2. Press [
[ENTER].
] or [ ] to select "Restart", and then press
3. Press [ ] or [ ] to select "Yes", and then press
[ENTER].
•To cancel, select "No".
.
Cleaning the Unit
Clean the unit by periodically by wiping it with a soft and
dry cloth.
When cleaning the unit, observe the following
precautions.
When cleaning the display
•Wipe the display with only the following types of
materials:
–A soft and dry cloth.
–A soft cloth with very small quantity of neutral
detergent or ethyl alcohol.
•Do not press or rub the display with too much force.
When cleaning the body
•To avoid damaging the unit, disconnect the
Ethernet cable and all other cables from the unit
before cleaning. If the unit is powered with an AC
adaptor, disconnect the AC adaptor from the unit
and power outlet before cleaning.
•If the unit becomes particularly dirty, apply a light
kitchen cleanser to a soft cloth, wring the cloth
thoroughly, and then wipe the unit. When finished,
dry the unit with a soft and dry cloth.
•To avoid damage or discoloration, do not clean the
unit with the any of following materials or with
cleaners that contain any of the following materials:
Dimensions
(Width ´ Depth
´ Height;
handset on
cradle, stand
attached)
3 line (No backlight)3 line with backlight3 line with backlight6 line with backlight
——2424
SIP
G.722, G.711, G.729A, G.726
10Base-T/100Base-TX
Automatic (DHCP), Manual (static)
1
1
1 (RJ45)2 (RJ45)2 (RJ45)2 (RJ45)
1 (ø 2.5 mm [3/32 in])
——
205 mm ´ 160 mm ´ 170 mm
(8.07 in ´ 6.30 in ´ 6.69 in)
1 (ø 3.5 mm [1/8 in],
for EHS only)
"High" position:
267 mm ´ 170 mm ´ 180 mm
(10.5 in ´ 6.69 in ´ 7.09 in)
"Low" position:
267 mm ´ 187 mm ´ 155 mm
(10.5 in ´ 7.36 in ´ 6.10 in)
1 (ø 3.5 mm [1/8 in],
for EHS only)
Weight (with
handset,
handset cord
and stand)
PoE
Document Version 2011-06 Operating Instructions71
860 g (1.90 lb)870 g (1.92 lb)1120 g (2.47 lb)1120 g (2.47 lb)
IEEE 802.3af compliant
Page 72
Appendix
Item
Specifications
KX-UT113KX-UT123KX-UT133KX-UT136
Power
Consumption
Operating
Environment
PoE
Stand-by: 1.8 W (ECO mode off), 1.3 W (ECO mode on)
Talking: 2 W (ECO mode off), 1.5 W (ECO mode on)
Maximum: 6 W
AC Adaptor
Stand-by: 1.6 W (ECO mode off), 1 W (ECO mode on)
Talking: 2 W (ECO mode off), 1.5 W (ECO mode on)
Maximum: 6 W
5 °C to 40 °C (41 °F to 104 °F)
72Operating InstructionsDocument Version 2011-06
Page 73
Troubleshooting
Common Issues and Solutions
General Use
Appendix
Issue
The display is blank.
The display is not shown
well.
The unit is not performing
properly.
is displayed on the
screen.
I cannot hear a dial tone.
Possible Cause & SolutionReference
•The unit is not receiving power.
→ The unit is not designed to function when there is a power
failure. Make sure that the device supplying PoE is
receiving power and that the Ethernet cable is properly
connected. If an AC adaptor is connected, confirm that the
AC adaptor is connected and receiving power.
•The display's contrast is too low.
→ Adjust the display's contrast.
•Cables or cords are not connected properly.
→ Check all connections.
•Your connection settings are incorrect.
→ Consult your administrator to confirm that your settings are
correct.
→ If the problem persists, consult your dealer.
•An error has occurred.
→ Restart the unit.
•Registration to the SIP server has been lost.
→ Consult your administrator or dealer.
•Confirm that the LAN cable is properly connected.
Page 59
Page 39
Page 59
Page 37
Page 70
—
Page 59
I cannot cancel the display
lock.
I forgot my PIN number.
The date and time are not
correct.
The Message/Ringer lamp
is lit.
•The PIN number you entered was incorrect.
→ Consult your administrator or dealer.
•Consult your administrator or dealer.
•Adjust the date and time of the unit.
•You received a voice message while you were on the phone
or away from your desk.
—
—
Page 42
Page 32
→ Check the voice message.
Document Version 2011-06 Operating Instructions73
Page 74
Appendix
Making and Receiving Calls
IssuePossible Cause & SolutionReference
I cannot make calls.
I cannot make long
distance calls.
The unit does not ring
when a call is received.
•Your phone system/service has disabled service for your unit.
→ On the Information Display screen (Page 42), if "Not
registered" is displayed in "Status", consult your
administrator or dealer.
•The phone number was entered incorrectly.
→ Confirm that you have entered the phone number of the
other party correctly.
→ Consult your administrator or dealer.
•The unit is downloading a firmware update.
→ You cannot make calls while the unit is downloading
updates. Wait for the update to finish, and then try making
a call.
•The phonebook list is being imported or exported.
→ Wait a few minutes for the operation to complete.
→ Confirm with your administrator or dealer.
•Your telephone service does not allow you to make long
distance calls.
→ Make sure that you have subscribed to your telephone
company’s long distance service.
•The ringer is turned off.
→ Press [ ] while a call is being received, or change the
ringer volume setting.
—
Page 25
—
—
—
Page 39
While talking to an outside
party, the line is
disconnected.
Sound Quality
Issue
The other party cannot
hear my voice.
•Your phone system/service may impose a time limit on outside
calls.
→ Consult your dealer to extend the time limit, if necessary.
Possible Cause & SolutionReference
•The unit is muted.
→ Press [MUTE] to turn off the mute feature.
•If you are using the speakerphone, objects may be obstructing
the microphone.
→ Do not obstruct the unit's microphone during calls. Keep
your hands, as well as common objects such as folders,
cups, and coffee pots away from the unit during calls.
—
Page 30
—
74Operating InstructionsDocument Version 2011-06
Page 75
Appendix
IssuePossible Cause & SolutionReference
Sound cuts out; I can hear
myself through the
speaker.
•You are too far away from the microphone.
→ Try speaking closer to the microphone.
•The environment is not suited to speakerphone calls.
→ Do not use the unit within 2 m of projectors, air conditioning
devices, fans, or other audible or electrical noise emitting
devices.
→ If using the unit in a room with windows, close the curtains
or blinds to prevent echoes.
→ Use the unit in a quiet environment.
•The unit was moved during a call.
→ Do not move the unit while on a call.
•Objects are obstructing the microphone.
→ Do not obstruct the unit during calls. Keep your hands, as
well as common objects such as folders, cups, and coffee
pots away from the unit during calls.
•The other party is using a half-duplex speakerphone.
→ If the other party is using a half-duplex speakerphone,
sound may cut out occasionally during calls. For best
performance, the other party should use a full-duplex
speakerphone.
—
—
—
—
—
Phonebook List
Issue
I cannot add or edit entries
to the phonebook list.
•The phonebook list is full.
→ Delete any unnecessary entries. The maximum number of
entries in the phonebook list is 500 for the KX-UT123/
KX-UT133/KX-UT136 and 100 for the KX-UT113.
Possible Cause & SolutionReference
Error Messages
During operation, error messages might appear on the unit. The following table lists these messages and
possible causes and solutions.
Message
IP address collision
Illegal IP address
Invalid IP address
Check LAN cable.
•The unit’s network settings are incorrect.
→ Consult your system administrator or dealer.
•The LAN cable is not connected.
→ Check all connections.
Possible Causes & SolutionsReference
Page 59
Page 35
—
Document Version 2011-06 Operating Instructions75
Page 76
Appendix
MessagePossible Causes & SolutionsReference
Memory full
No Entries
•A new entry for the phonebook or call block list cannot be
stored because the phonebook or call block list is full.
→ Erase unneeded entries.
•The phonebook or call block list contains no entries.
→ Store entries in the phonebook or call block list.
Page 36
Page 35
Page 27
76Operating InstructionsDocument Version 2011-06
Page 77
Open Source Software
<<NetBSD kernel>>
This product uses a part of NetBSD kernel.
The use of a part of NetBSD kernel is based on the typical BSD style
license below.
Copyright (c)
The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions
are met:
1. Redistributions of source code must retain the above copyright
notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software
must display the following acknowledgement:
This product includes software developed by the University of
California, Berkeley and its contributors.
4. Neither the name of the University nor the names of its contributors
may be used to endorse or promote products derived from this software
without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ``AS IS'' AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS
OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY
OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE.
However, parts of the NetBSD Kernel are provided with the following copyright notices.
Copyright (c) 1980, 1983, 1988, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1980, 1986, 1989, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1980, 1986, 1991, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1980, 1986, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1985, 1986, 1988, 1993, 1994 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1988, 1990, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1988, 1990, 1993, 1994, 1995 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1988, 1990, 1993, 1995 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1988, 1991, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1988, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1988, 1993, 1995 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1989, 1991, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1989, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1990, 1991, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1990, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1990, 1993, 1994 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1991, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1991, 1993, 1994 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1991, 1993, 1995 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1993, 1994 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1986, 1993, 1994, 1995 The Regents of the University of California. All rights reserved.
Parts of this product use Open Source Software. Relevant conditions apply to this software. Panasonic cannot
accept inquiries regarding the content of the following copyright and license information.
Open Source Software
Document Version 2011-06 Operating Instructions77
Page 78
Copyright (c) 1982, 1986, 1993, 1995 The Regents of the University of California. All rights reserved.
Copyright (c) 1982, 1988, 1991, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1983, 1990, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1983, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1985, 1986, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1985, 1986, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1986, 1989, 1991, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1986, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1987, 1991, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1987, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1987, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1988 Regents of the University of California. All rights reserved
Copyright (c) 1988 Stephen Deering.
Copyright (c) 1988 University of Utah.
Copyright (c) 1988, 1989, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1988, 1991, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1988, 1992, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1988, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
Copyright (c) 1989, 1991, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1989, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1989, 1993, 1994 The Regents of the University of California. All rights reserved.
Copyright (c) 1990, 1991, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1990, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1991, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1991, 1993, 1994 The Regents of the University of California. All rights reserved.
Copyright (c) 1992 Regents of the University of California. All rights reserved.
Copyright (c) 1992, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1993 Adam Glass
Copyright (C) 1993 by Sun Microsystems, Inc. All rights reserved.
Copyright (c) 1994 Gordon W. Ross
Copyright (c) 1994 Winning Strategies, Inc. All rights reserved.
Copyright (c) 1995 The Regents of the University of California. All rights reserved.
Copyright (C) 1995, 1996, 1997, and 1998 WIDE Project. All rights reserved.
Copyright (c) 1996 The Regents of the University of California. All rights reserved.
Copyright (c) 1996 John S. Dyson All rights reserved.
Copyright (c) 1996 Matt Thomas. All rights reserved.
Copyright (c) 1996 Matthew R. Green. All rights reserved.
Copyright (c) 1996 Paul Kranenburg
Copyright (c) 1996, 1997, 1999, 2001 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1996, 2000 Christopher G. Demetriou. All rights reserved.
Copyright (c) 1996,1999 by Internet Software Consortium.
Copyright (c) 1996-1999 by Internet Software Consortium.
Copyright (c) 1997 Jonathan Stone and Jason R. Thorpe. All rights reserved.
Copyright (c) 1997 Christos Zoulas. All rights reserved.
Copyright (c) 1997 Manuel Bouyer. All rights reserved.
Copyright (c) 1997, 1998 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1997, 1998, 1999, 2000 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1997, 1998, 1999, 2001 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1997, 1998, 1999, 2002 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1997, 1998, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1997, 1998, 2001 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1997,98 The NetBSD Foundation, Inc. All rights reserved.
Copyright (C) 1997-2000 Sony Computer Science Laboratories Inc. All rights reserved.
Copyright (c) 1997-2002 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1998 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1998 Todd C. Miller <Todd.Miller@courtesan.com> All rights reserved.
Copyright (c) 1998, 1999 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1998, 1999, 2000 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1998, 1999, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1998, 2000 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1998, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1999 The NetBSD Foundation, Inc. All rights reserved.
Copyright (C) 1999 WIDE Project. All rights reserved.
Open Source Software
78Operating InstructionsDocument Version 2011-06
Page 79
Copyright (c) 1999, 2000 Jason L. Wright (jason@thought.net) All rights reserved.
Copyright (c) 1999, 2000 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1999, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1999, 2001 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 2000 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 2000, 2001 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 2000, 2001, 2002 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 2001 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 2002 The NetBSD Foundation, Inc. All rights reserved.
Copyright 1998 Massachusetts Institute of Technology. All rights reserved.
Copyright 2001 Wasabi Systems, Inc. All rights reserved.
Portions Copyright (c) 1993 by Digital Equipment Corporation.
Portions Copyright (c) 1995 by International Business Machines, Inc.
Copyright (c) 1983, 1989 The Regents of the University of California. All rights reserved.
Copyright (c) 1996 by Internet Software Consortium. All rights reserved.
Copyright (c) 1980, 1986, 1989 Regents of the University of California. All rights reserved.
Copyright (c) 1988 The Regents of the University of California. All rights reserved.
Copyright (c) 1992, 1993 The Regents of the University of California. All rights reserved.
Copyright (c) 1994 Christopher G. Demetriou. All rights reserved.
Copyright (c) 1997 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1999 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 2001 The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1996 Gardner Buchanan <gbuchanan@shl.com> All rights reserved.
Parts of the NetBSD Kernel are provided with the licenses that are slightly different from the
above Berkeley-formed license. Please refer the source code of the NetBSD Kernel about the details.
The source code of the NetBSD Kernel is provided by the NetBSD CVS Repositories
(http://cvsweb.netbsd.org/bsdweb.cgi/), and this product includes parts of the source code in the
following directories.
http://cvsweb.netbsd.org/bsdweb.cgi/src/sys/kern/
http://cvsweb.netbsd.org/bsdweb.cgi/src/sys/net/
http://cvsweb.netbsd.org/bsdweb.cgi/src/sys/netinet/
<<MD5>>
This software uses the Source Code of RSA Data Security, Inc. described in the
RFC1321 (MD5 Message-Digest Algorithm).
----------------------------------------------------------------Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. All
rights reserved.
License to copy and use this software is granted provided that it
is identified as the "RSA Data Security, Inc. MD5 Message-Digest
Algorithm" in all material mentioning or referencing this software
or this function.
License is also granted to make and use derivative works provided
that such works are identified as "derived from the RSA Data
Security, Inc. MD5 Message-Digest Algorithm" in all material
mentioning or referencing the derived work.
RSA Data Security, Inc. makes no representations concerning either
the merchantability of this software or the suitability of this
software for any particular purpose. It is provided "as is"
without express or implied warranty of any kind.
These notices must be retained in any copies of any part of this
documentation and/or software.
----------------------------------------------------------------<<MT19937>>
The MT19937 software that Takuji Nishimura and Makoto Matsumoto developed
is contained, and this product shall be used subject to the following
license conditions.
Copyright (C) 1997 - 2002, Makoto Matsumoto and Takuji Nishimura,
All rights reserved.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions
are met:
Open Source Software
Document Version 2011-06 Operating Instructions79
Page 80
1. Redistributions of source code must retain the above copyright
notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
3. The names of its contributors may not be used to endorse or promote
products derived from this software without specific prior written
permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS
"AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
<<thttpd>>
The thttpd software that ACME Labs developed is contained, and this product
shall be used subject to the following license conditions.
Copyright 1995,1998,1999,2000 by Jef Poskanzer <jef@acme.com>.
All rights reserved.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions
are met:
1. Redistributions of source code must retain the above copyright
notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
THIS SOFTWARE IS PROVIDED BY THE AUTHOR AND CONTRIBUTORS ``AS IS'' AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS
OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY
OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE.
Open Source Software
80Operating InstructionsDocument Version 2011-06
Page 81
Index
Index
A
AC adaptor 13
Connection 59
Accessories 13
ACD flexible button 34
ACD Group 33
Auto answer 27
AUTO ANSWER/MUTE button 16
Automatic Call Distribution ® ACD 33
B
Back Light (setting) 40
BLF flexible button 34
Busy Lamp Field ® BLF 34
Volume 24
HEADSET button 16
Headset jack 17
Hold 28
HOLD button 15
I
Information Display (setting) 42
Initialize 70
Installation 56
IP address (setting) 43
IP Phone (setting) 43
IP Reset (setting) 45
L
LAN connection 59
LAN port 19
LAN port (setting) 44
Language (setting) 41
Last Number Redial 26
LCD (Liquid Crystal Display) 15
LCD Contrast (setting) 39
Document Version 2011-06 Operating Instructions81
Page 82
Index
Local Three-way Conference 31
Login (to a Group) 33
Logout (from a Group) 33
VLAN (setting) 43
VLAN ID (setting) 43, 44
Volume 23
W
Wall mount kit 13
Wall mounting 62
Web user interface programming 55
S
Scroll indicator 20
82Operating InstructionsDocument Version 2011-06
Page 83
83 mm (3
1
/
4
in)
100 mm (3
15
/
16
in)
for base unit
One screw here
One screw at either point
WALL MOUNTING TEMPLATE
1. Drive the screws into the wall as indicated.
2. Hook the unit onto the screw heads.
Note:
Make sure to set the print size to
correspond with the size of this page. If the
dimensions of the paper output still deviate
slightly from the measurements indicated
here, use the measurements indicated
here.
Page 84
One Panasonic Way, Secaucus, New Jersey 07094
http://www.panasonic.com/sip
5770 Ambler Drive, Mississauga, Ontario, L4W 2T3
http://www.panasonic.ca
Copyright:
This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal
use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic
System Networks Co., Ltd.
Panasonic System Networks Co., Ltd. 2011
PNQX3571ZA DD0711MK0 (v0.007)
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