Panasonic KX-NT265 User Manual

IP Proprietary Telephone

Quick Reference Guide

Model No.

KX-NT265

Important Information

When using the KX-NT265, keep the following conditions in mind.

If the unit does not operate properly, disconnect the unit from the Ethernet cable and then connect

•
again.
If you are having problems making calls, unplug the Ethernet cable and connect a known working

•
IP Proprietary Telephone (IP-PT). If the known working IP-PT operates properly, have the defective
IP-PT repaired by an authorised Panasonic Factory Service Centre. If the known working IP-PT
does not operate properly, check the Hybrid IP-PBX and the Ethernet cable.
Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical agents

•
such as benzene or thinner.
Use only the correct Panasonic handset.

•
Do not disassemble this unit. Dangerous electrical shock could result. The unit must only be

•
disassembled and repaired by qualified service technicians.
If damage to the unit exposes any internal parts, immediately disconnect the cable or cord. If the

•
power is supplied from the network to the IP-PT [Power-over-Ethernet], disconnect the Ethernet
cable. Otherwise, disconnect the AC adaptor cord. Then return this unit to a service centre.
Never attempt to insert wires, pins, etc. into the vents or other holes of this unit.

•
This unit is designed to aid the visually handicapped to locate dial keys and buttons.

•

•

This unit is designed to be installed under controlled conditions of ambient temperature and a
relative humidity.
Avoid installing the unit in damp or humid environments, such as bathrooms or swimming pools.

•

999 and 112 can be dialled on the product after accessing the CO line for the purpose of making

•

outgoing calls to the BT emergency (999) and (112) services (United Kingdom only).

Take special care to follow the safety suggestions listed below.
Safety

1) The unit should only be connected to a power supply of the type described in the Quick

Reference Guide or as shown on the label on the unit.

2) When left unused for a long period of time, the optional AC adaptor should be unplugged

from the AC outlet, if you are using Power-over-Ethernet, disconnect the Ethernet cable.

Installation

Environment

1) Do not use this unit near water, for example, near a bathtub, washbowl or sink. Damp
basements should also be avoided.

2) Keep the unit away from heating appliances and devices that generate electrical noise,
such as fluorescent lamps, motors and televisions. These noise sources can interfere
with the performance of the unit. It also should not be placed in rooms where the
temperature is less than 5 ˚C or greater than 40 ˚C.

Placement

1) Do not place heavy objects on top of this unit.

2) Care should be taken so that objects do not fall onto, and liquids are not spilled into, the
unit. Do not subject this unit to excessive smoke, dust, moisture, mechanical vibration,
shock or direct sunlight.

3) Place the unit on a flat surface.

Important Information

WARNING:

TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS UNIT TO RAIN OR MOISTURE.
THIS HANDSET EARPIECE IS MAGNETISED AND MAY RETAIN SMALL FERROUS
OBJECTS.
UNPLUG THIS UNIT FROM POWER OUTLET/THE ETHERNET CABLE IF IT EMITS
SMOKE, AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE.
THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT
SMOKE HAS STOPPED AND CONTACT AN AUTHORISED SERVICE CENTRE.

IMPORTANT NOTICE:

• Under power failure conditions, the IP-PT may not operate. Please ensure that a

separate telephone, not dependent on local power, is available for use in remote

sites in case of emergency.

• For information regarding network setup of the IP-PT such as IP address, please

refer to the Installation Manual for the Panasonic Hybrid IP-PBX.

• If an error message is shown on your display, consult the network administrator.

• The firmware of the KX-NT265 is protected by copyright laws and international

treaty provisions, and all other applicable laws. It can not be reverse engineered,
decompiled or disassembled.

This unit is capable of being used in conjunction with hearing aids fitted
with inductive coil pick-ups. The handset should be held as for normal
conversation. For operation, the hearing aid should be set to its “T”
position or as directed in the operating instructions for the hearing aid.

Note:

In this manual, the suffix of each model number is omitted.

Trademark:

Ethernet is either a registered trademark or a trademark of Xerox Corporation in
the United States and/or other countries.

This model supports the following PBX and IP-EXT card versions:

KX-TDA100/KX-TDA200: PMPR Software File Version 3.0000 or later
KX-TDA600: PLMPR Software File Version 3.0000 or later
KX-TDA0470(IP-EXT16): PIPEXT Software Version 1.001 or later/
PVOIPEX Software Version 1.011 or later

— 2 —

Features List

(CO)

Incoming Call Distribution Group button

(ICD Group)

Confirmation Tone

C. Tone

R.B. Tone

Feature

To an extension

Calling

Redial

Quick Dialling

To store

PROGRAM PROGRAM

One-touch
Dialling

To dial

Operator Call

To store

Personal
Speed Dialling

System

To dial

To dial

Speed Dialling

Doorphone Call

To set

While hearing a busy tone

Automatic
Callback Busy

Call Hold

6

To answer from an idle extension

While hearing a callback ring

To hold To retrieve a call at the holding extension

HOLD

To retrieve an outside call from another extension

Off-hookOutside (CO) Line button

Ringback Tone

Making Calls

Making Calls

extension no.

REDIAL

quick dial no.

(CO)

2

assigned as a One-touch
Dialling button

0

3

0

AUTO DIAL

STORE

AUTO DIAL

STORE

system speed dial no. (3 digits)

3 1

C. Tone

R.B. Tone

During a Conversation

C. Tone

(CO)

On-hook Feature number

Direct Station Selection button

(DSS)

Operation

To an outside party

(CO)

desired no.

(max. 32 digits)

personal speed

dial no. (2 digits)

personal speed dial no. (2 digits)

doorphone no. (2 digits)

To cancel

To answer from an idle outside line

While hearing a callback ring

(CO)

phone no.

AUTO DIAL

STORE

desired no.

(max. 32 digits)

C. Tone

4 6

outside phone no.

INTERCOM

//

outside

(ICD Group)

#

C. Tone

Talk

C. Tone

— 3 —

Features List

Feature Operation

During a Conversation

Call Transfer

Off-hook Monitor

Call Park

Multiple Party
Conversation

Call Pickup

TRANSFER

C. Tone

extension no.

(CO)

To an extension

outside

phone no.

To an outside party

Useful Features

To set/cancel

To set

TRANSFER

C. Tone

To retrieve

To add other parties during a conversation

assigned as a
CONFERENCE
button

To leave a conference

assigned as a
CONFERENCE
button

During a conversation using the handset

SP-PHONE

parking zone no.

5 2

stored parking

zone no.

Talk to the
new party.

extension no.

group no. (2 digits)

(DSS)

5 2

C. Tone

C. Tone

4 1

4 0

desired

phone no.

(2 digits)

(2 digits)

Specified

Auto

C. Tone

assigned as a
CONFERENCE
button

Directed

Group

C. Tone

C. Tone

C. Tone

Talk with

multiple parties.

Sending a Call
Waiting Tone

Answering a
Call Waiting

*

Disregard this step if both parties are extensions.

While hearing a busy tone

1

Wait for an answer.

To hold the current call then talk to the new party

HOLD

(CO)

/

INTERCOM

— 4 —

*

Features List

Feature Operation

Useful Features

Paging

Message
Waiting

To page

3 3

To answer

4 3

To allow/deny a paged announcement

7 2 1

7 2 1

To leave a message waiting indication

Caller

Called

When the called extension is busy or does not answer

MESSAGE

To call back

extension

paging group
no. (2 digits)

C. Tone

C. Tone

MESSAGE

Wait for

C. Tone

Announce.

Deny

1

Allow

0

C. Tone

an answer.

C. Tone

Log-in/Log-out

Setting Absent
Message

Call
Forwarding

To set

To cancel

2

3

4

5

0

For Log-in

1736

For Log-out

0736

Before Leaving Your Desk

7 5 0

7 5 0

7

All calls

Busy

No answer

Busy/
No answer

Cancel

1

message no.
(1-9)

0

0

1

2

extension no.

CO line
access no.

extension no.

parameter
(if required)

Both Calls

Outside Calls

Intercom Calls

OR

outside
phone no.

ICD Group

Specified

All

#

#

C. Tone

C. Tone

— 5 —

Features List

Feature

Extension
Dial Lock

Do Not Disturb

Extension
Feature Clear

Timed
Reminder

Receiving
Call Waiting

Operation

Before Leaving Your Desk

To lock

7 7 1

To unlock

7 7 0

C. Tone

extension PIN

(max. 10 digits)

C. Tone

Setting the Telephone According to Your Needs

Both Calls

0

Outside Calls

C. Tone

1

Intercom Calls

2

C. Tone

C. Tone

0

1

3

0

1

12 H

hour/minute

(4 digits)

24 H

hour/minute

(4 digits)

No Call

Tone

Whisper OHCA

No tone

Tone

7 1

7 9 0

To set

7 6 0 1

once

0

daily

1

To cancel To stop or answer the ring back

7 6 0 0

To set/cancel for intercom calls

7 3 1

To set/cancel for outside calls

7 3 2

INTERCOM

1

0

/

C. Tone

Set

Cancel

0

1

C. Tone

C. Tone

AM

PM

•

Consult your dealer for more details about the feature numbers.

• You can change the flexible CO buttons to the feature buttons.

• “Location of Controls” is shown on page 7.

— 6 —

Location of Controls

LCD (Liquid Crystal Display)

PROGRAM: Used to enter and exit the

personal programming mode.

TRANSFER: Used to transfer a call to
another party.

INTERCOM: Used to make or receive
intercom calls.

VOLUME Control Button: Used to
adjust the volume.

AUTO ANS (Auto Answer)/MUTE:
Used to receive an incoming call in
hands-free mode or mute the
microphone/handset during a
conversation.

Setting

Ringer volume

While on-hook or receiving a call

Press UP or DOWN.

*

The ring tone pattern of patterns 09 to 30 is the same as pattern 01.

LCD Contrast/Headset Mode

While on-hook

LCD Contrast

0 1

Headset Mode

6

1

16

AUTO DIAL/STORE: Used for
System/Personal Speed Dialling or
storing programme changes.

15

Headset Jack

REDIAL: Used to redial the last dialled

14

number.

FLASH/RECALL: Used to disconnect
the current call and make another call
without hanging up.

HOLD: Used to place a call on hold.

Microphone: Used for the hands-free

conversation.
SP-PHONE (Speakerphone): Used for

the hands-free operation.

14

Flexible Outside (CO) Line Buttons:
Used to make or receive an outside call.
Pressing this button seizes an idle
outside line automatically. (Button
assignment is required.)
Also used as feature buttons. (Button
assignment is required.)

1515

MESSAGE: Used to leave a message
waiting indication or call back the party
who left the message waiting indication.

1616

Message/Ringer Lamp: When you
receive a call, the lamp flashes red.
When someone has left you a message,
the lamp stays on red.

Ring Tone

PROGRAM PROGRAM

AUTO DIAL

STORE

(CO)

OR

INTERCOM

Press Twice.

Press UP or DOWN.

0 1

0 8

*

AUTO DIAL

STORE

AUTO DIAL

STORE

PROGRAMPROGRAM

— 7 —

Settings on the Programming Mode

To exitTo enter the programme mode

PROGRAM PROGRAM

Operation

Loop-CO

CO

(L-CO)

Single-CO
(S-CO)

Direct Station

CO

CO

Selection

One-touch

CO

Dialling

Incoming Call

CO

Distribution
Group (ICD
Group)

Preferred Line
Assignment-Outgoing

CO line no.

0

extension

1

no.

2

desired no.

3

0

ICD Group no.

9

1

FWD/DND

- Both calls

FWD/DND

- Outside calls

FWD/DND

-

Intercom calls

Account

Conference

Log-in/
Log-out

0

1

+

CO button no.

2

INTERCOM

3

/

CO

CO

CO

CO

CO

CO

CO

/

4

1

4

2

4

3

4

8

4

9

5

5

No line

An idle outside line

A CO/ICD Group
button

Intercom

Preferred Line
Assignment-Incoming

Alternate Receiving­Ring/Voice

Call Waiting for
Outside calls

Call Waiting
Selection

Call Waiting Tone
Type Selection

Extension PIN
[Personal Identification
Number]
(PIN-max.10 digits)

Station Programming
Data Default Set

2

2 1

3 0

3 1

3 2

9 0

#

CO

/

1

/

No line
The longest

ringing line
An assigned

outside button

Yes (Tone)

Whisper OHCA

3

same PIN

0

0

1

+

2

CO button no.

Ringing (Tone Call)

0

(Voice Call)

Directly

1

Ring only

2

No (No tone)

0

No Call Tone

0

Tone 1 Tone 2

0

To set an extension PIN

extension PIN same PIN

To change a stored extension PIN to new one

stored extension PIN

/

1

/

1

/

new PIN

#

— 8 —

Tilt Angle

The tilt angle of the unit can be adjusted.

To adjust the angle, insert the stand into the desired holes as shown below.

< LOW > < HIGH >

Connection

CAUTION

Ensure the cords are
inserted in the grooves to
prevent damage to the
connector. Some thick
cables may not fit in the
grooves.

< Back view>

To a Switching Hub (

LAN

).

Ethernet cable (Straight CAT 5 or higher cable) [not included]

To the optional AC adaptor (not included).

USE ONLY WITH Panasonic AC ADAPTOR.

Headset Jack

Headset (not included)

Do not use a KX-T7090 headset

*

CAUTION

Ensure the headset
cord is inserted in
the hook to prevent
damage to the
connector.

— 9 —

Connection

*AC adaptor Order No.

United Kingdom: KX-A237E (PQLV1E)/Greece: KX-A237CE (PQLV1CE)

CAUTION:

The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is located near
the unit and is easily accessible.

Note:

Consult your dealer for more details about the AC adaptor.

Wall Mounting

1

Pull down the handset hook until it locks,

so the tab holds the handset.

2

Remove the attached stand.

2

1

3

Mount the unit on the wall.

83 mm

To temporarily place the handset down
during a conversation, hook it over the top

edge of the phone as shown.

— 10 —

Wall Mounting

If you are using the Ethernet cable with boots, you can mount the unit
on a wall using the wall mounting plate (included) by following the
steps below.

To AC Outlet

Ethernet cable (Straight CAT 5 or higher cable) [not included]

To a Switching Hub (LAN)

1

Install 2 screws spaced 83 mm or 100
mm apart, to the wall.

2

Insert the upper and lower tabs
of the wall mounting plate (included)
into the designated openings in the
base unit, then slide it in the direction
of the arrow until it clicks.

83 mm

100 mm

for base unit

3

Mount the base unit securely on the wall.

83 mm

100 mm

Screw

— 11 —

Information

Information on Disposal for Users of Waste Electrical & Electronic Equipment
(private households)

This symbol on the products and/or accompanying documents means that used electrical
and electronic products should not be mixed with general household waste.
For proper treatment, recovery and recycling, please take these products to designated
collection points, where they will be accepted on a free of charge basis. Alternatively, in
some countries you may be able to return your products to your local retailer upon the
purchase of an equivalent new product.
Disposing of this product correctly will help to save valuable resources and prevent any
potential negative effects on human health and the environment which could otherwise
arise from inappropriate waste handling. Please contact your local authority for further details of your
nearest designated collection point.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

For business users in the European Union

If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further
information.

Information on Disposal in other Countries outside the European Union

This symbol is only valid in the European Union.
If you wish to discard this product, please contact your local authorities or dealer and ask for the correct
method of disposal.

This product is intended to be connected to a Panasonic Hybrid IP-PBX only.
Panasonic Communications Company (U.K.) Ltd. declares that this equipment is in
compliance with the essential requirements and other relevant provisions of Radio &
Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual
are available for download by visiting: http://www.doc.panasonic.de

Contact:
Panasonic Services Europe
a Division of Panasonic Marketing Europe GmbH
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, Germany

Copyright:

This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited
without the written consent of Panasonic Communications Co., Ltd.

©2006 Panasonic Communications Co., Ltd. All Rights Reserved.

Panasonic Communications Company (U.K.) Ltd.

Pencarn Way, Duffryn, Newport, South Wales, NP10 8YE, United Kingdom

PSQX4009ZB KU0306SY1056(E/GR)