Please read these Operating
Instructions before using the unit
and save for future reference.
Page 2
Location ofControls
N
How to use the operating instructions
When following operating instructions, always keep the front cover page (next page) open so that you will
find easy reference to the buttons.
OPE
I
Page 3
Location of Controls
Please keep this page open when following operating instructions. For a description of each button, see
page 9.
KX-FP343
A
KX-FP363
ABC
L
M
N
DE
P
DI
E
F
TUV
F
HJK
I
WX
G
JK
L
Keys (Listed in alphabetical order)
AUTO ANSWER GLOWER IRECEIVE MODE H
BROADCAST EMENU URECORD Q
CALLER ID KMONITOR PREDIAL/PAUSE M
COPY VMUTE NSET X
DIGITAL SP-PHONE ONAVIGATOR TSLOW B
ERASE SOne-touch keys DSTART X
FAX/START XPLAY MESSAGES RSTOP W
FLASH LPRINT REPORT FTONE A
HELP JQUICK CVOLUME T
Q
TUV
O
NRS
M
WX
II
Page 4
Thank you for purchasing a Panasonic fax machine.
Things you should keep a record of
Attach your sales receipt here.
For your future reference
Date of purchase
Serial number (found on the rear of the unit)
Dealer’s name and address
Dealer’s telephone number
Caution:
L Note that the images of copied or received documents will remain on the used ink film. Use discretion
when disposing of the used ink film.
L Do not rub or use an eraser on the printed side of recording paper, as the print may smear.
Note:
L The suffix in the model number will be omitted in these instructions.
L Most figures shown in these operating instructions are based on a KX-FP343.
Copyright:
L This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC) and its licensee. Under
the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior
written consent of PCC and its licensee.
When using this unit, basic safety precautions
should always be followed to reduce the risk of
fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked
on this unit.
3. Unplug this unit from power outlets before
cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example
near a bathtub, wash bowl, kitchen sink, etc.
5. Place the unit securely on a stable surface.
Serious damage and/or injury may result if
the unit falls.
6. Do not cover slots and openings on the unit.
They are provided for ventilation and
protection against overheating. Never place
the unit near radiators, or in a place where
proper ventilation is not provided.
7. Use only the power source marked on the
unit. If you are not sure of the type of power
supplied to your home, consult your dealer or
local power company.
8. For safety purposes this unit is equipped with
a grounded plug. If you do not have this type
of outlet, please have one installed. Do not
defeat this safety feature by tampering with
the plug.
9. Do not place objects on the power cord.
Install the unit where no one can step or trip
on the cord.
10.Do not overload power outlets and extension
cords. This can result in the risk of fire or
electric shock.
11.Never push any objects through slots in this
unit. This may result in the risk of fire or
electric shock. Never spill any liquid on the
unit.
12.To reduce the risk of electric shock, do not
disassemble this unit. Take the unit to an
authorised service centre when service is
required. Opening or removing covers may
expose you to dangerous voltages or other
risks. Incorrect reassembly can cause
electric shock when the unit is subsequently
used.
13.Unplug this unit from power outlets and refer
servicing to an authorised service centre
when the following conditions occur:
A. When the power supply cord or plug is
damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or
water.
D. If the unit does not work normally by
following the operating instructions.
Adjust only controls covered by the
operating instructions. Improper
adjustment may require extensive work
by an authorised service centre.
E. If the unit has been dropped or physically
damaged.
F. If the unit exhibits a distinct change in
performance.
14.During thunderstorms, avoid using
telephones except cordless types. There may
be a remote risk of an electric shock from
lightning.
15.Do not use this unit to report a gas leak, when
in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
3
Page 6
Safety Instructions
INSTALLATION:
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet locations
unless the jack is specifically designed for
wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
WARNING:
L To prevent the risk of fire or electrical shock,
do not expose this product to rain or any type
of moisture.
OTHER INFORMATION:
L Keep the unit away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The unit should be kept free from dust, high
temperature and vibration.
L The unit should not be exposed to direct
sunlight.
L Do not place heavy objects on top of this unit.
L Do not touch the plug with wet hands.
L Wipe the outer surface of the unit with a soft
cloth. Do not use benzine, thinner, or any
abrasive powder.
L If any items are missing or damaged, check with the place of purchase.
L Save the original carton and packing materials for future shipping and transportation of the unit.
*1
12345
6789
7
Page 10
1. Introduction and Installation
1.2 Accessory information
1.2.1 Available accessories
Model No.ItemSpecifications/Usage
KX-FA57EReplacement film
*1 Please use genuine Panasonic replacement film. We cannot be responsible for any damage to the
unit or degradation of print quality which may occur from the use of non-Panasonic replacement film.
The ink film is not reusable. Do not rewind and use the ink film again.
*1
216 mm × 70 m (prints about 210 A4-sized
pages.)
8
Page 11
1. Introduction and Installation
Finding the Controls
1.3 Overview
2456731
kjml98
*The pictured model is KX-FP363.
1 Speaker
2 Document guides
3 Paper tray
4 Recording paper support
5 Recording paper entrance
6 Recording paper exit
7 Tension plate
8 Front cover
9 Document exit
j Microphone (KX-FP363 only)
k Document entrance
l Green button (Back cover release button)
m Back cover
1.4 Description of buttons
L Keep the front cover page open for button
locations.
A {TONE}
L To change from pulse to tone temporarily
during dialling when your line has rotary
pulse services.
B {SLOW} (KX-FP363 only)
L To slow down message playback (page
36).
C {QUICK} (KX-FP363 only)
L To speed up message playback (page
36).
D One-touch keys
L To use one-touch dial (page 18, 19, 25).
E {BROADCAST}
L To transmit a document to multiple parties
(page 25).
F {PRINT REPORT}
L To print reference lists and reports (page
58).
G {AUTO ANSWER} (KX-FP363 only)
L To turn ON/OFF the auto answer setting
(page 27).
H {RECEIVE MODE} (KX-FP343 only)
L To change the receiving mode (page 27).
I {LOWER}
L To select stations 6–10 for one-touch dial
(page 18, 19, 24).
J {HELP}
L To print a quick reference (page 14).
K {CALLER ID}
L To use Caller ID service (page 20, 22).
L {FLASH}
L To access special telephone services
such as call waiting or for transferring
extension calls.
M {REDIAL/PAUSE}
L To redial the last number dialled. If the line
is busy when you make a phone call using
the {MONITOR} (KX-FP343)/{DIGITAL SP-PHONE} (KX-FP363) button, the unit
will automatically redial the number up to
9 times.
L To insert a pause during dialling.
N {MUTE}
L To mute your voice to the other party
during a conversation. Press this button
again to resume the conversation.
O {DIGITAL SP-PHONE} (KX-FP363 only)
L For speakerphone operation (page 19).
P {MONITOR} (KX-FP343 only)
L To initiate dialling without lifting the
handset.
Q {RECORD} (KX-FP363 only)
L To record your greeting message (page
35).
R {PLAY MESSAGES} (KX-FP363 only)
L To play messages (page 36).
S {ERASE} (KX-FP363 only)
L To erase messages (page 36).
T {NAVIGATOR}{VOLUME}
L To adjust volume (page 14).
L To search for a stored entry (page 19, 25).
9
Page 12
1. Introduction and Installation
L To select features or feature settings
during programming (page 42).
L To navigate to the next operation.
U {MENU}
L To initiate or exit programming.
V {COPY}
L To initiate copying (page 33).
W {STOP}
L To stop an operation or programming.
X {FAX/START}{SET}
L To initiate fax transmission or reception.
L To store a setting during programming.
Installation
1.5 Ink film
1.5.1 Installing the ink film
1 Open the front cover (1) by pulling up the
centre part (2).
2
Release the back cover by pushing the green
lever (2) in the unit.
1
2
3 Open the back cover (1).
1
1
2 Release the back cover by pushing the green
button (1) on the right side of the unit.
OR
4 Insert the gear with blue core of the front ink
film roll (1) into the left slot of the unit (2).
Insert the rear ink film roll (3).
L The ink film is safe to touch, and will not
rub off on your hands like carbon paper.
1
3
2
10
Page 13
1. Introduction and Installation
5 Turn the gear with the blue core (1) in the
direction of the arrow.
1
L Make sure that the ink film is wrapped
around the blue core (2) at least once.
Correct
2
1 turn
Tight
ends (2). Then close the front cover
securely (3).
2
1
3
1.5.2 Replacing the ink film
To ensure that the unit operates properly, we
recommend the use of Panasonic replacement
film. See page 8 for accessory information.
L We cannot be responsible for any damage to
the unit or degradation of print quality which
may occur from the use of non-Panasonic
replacement film.
1 Open the covers (see steps 1 to 3 on page
10).
2 Remove the used core (1) and used ink film
(2).
1
Incorrect
The ink film is not wrapped
around the blue core.
Slack/Crease
Reverse
6 First close the back cover securely (1) by
pushing down on the dotted area at both
2
3 Remove the stoppers (1) and tags (2) from
the new ink film (3).
2
1
1
3
4 Insert the ink film and close the covers (see
steps 4 to 6 on page 10).
11
Page 14
1. Introduction and Installation
1.6 Paper tray
Insert the tabs (1) on the paper tray (2) into the
slots on the back of the unit (3).
2
1
3
1.8 Recording paper
The unit can hold up to 50 sheets of 75 g/m2
paper.
See the note for paper specifications (page 60).
1 Before inserting a stack of paper, fan the
paper to prevent paper jams.
2 Pull the tension plate forward (1) and hold
open while inserting the paper.
Side to be printed
face down.
2
1.7 Recording paper
support
Insert the recording paper support (1) into the
slot to the right of the recording paper exit (2),
then into the left slot (3).
3
L The recording paper will be ejected from the
top of the unit after printing. The recording
paper support prevents the printed paper
from curling.
1
2
Recording
paper
entrance
1
L The paper should not be over the tab
(2).
L If the paper is not inserted correctly,
readjust the paper, or the paper may jam.
Correct
Incorrect
12
Page 15
2. Preparation
2PreparationConnections and Setup
2.1 Connections
Connect to LINE.
To a single
Telephone
line cord
Power cord
telephone line jack
To a power outlet
(220–240 V, 50/60 Hz)
KX-FP343 only
L If you use the unit with a computer and your
internet provider instructs you to install a
filter, please connect it as follows.
To a single
telephone
line jack
Help Button
Telephone
line cord
Filter
Caution:
L When you operate this product, the power
outlet should be near the product and
easily accessible.
L Be sure to use the telephone line cord
included in this unit.
L Do not extend the telephone line cord.
Note:
L If any other device is connected on the same
line, this unit may disturb the network
condition of the device.
L If you want to connect an answering machine
to this unit, see page 30 (KX-FP343 only).
L Do not connect an answering machine to the
same telephone line. If connected, set the
automatic answer feature to off by pressing
{AUTO ANSWER} (KX-FP363 only).
13
Page 16
2. Preparation
2.2 Help function
The unit contains helpful information which can
be printed for quick reference.
Send guide (KX-FP363 only):
How to send faxes with the voice guide. (This
information will not be printed.)
Quick set up:
How to set the date, time, your logo and fax
number.
Feature list:
How to program the features.
Directory:
How to store names and numbers in the
navigator directory and how to dial them.
TAD operation (KX-FP363 only):
How to use the answering device.
Fax receiving:
How to set the unit to receive faxes.
Copier:
How to use the copier function.
Reports:
List of available reports.
Caller ID:
How to use the Caller ID service.
{HELP}
2.3 Adjusting volume
{A}{B}
2.3.1 Ringer volume
4 levels (high/medium/low/off) are available.
While the unit is idle, press {A} or {B}.
L If any documents are in the document
entrance, you cannot adjust the ringer
volume. Confirm that there are no documents
in the entrance.
To turn the ringer OFF
1. Press {B} repeatedly to display “RINGER
OFF= OK?”.
2. Press {SET}.
L When a call is received, the unit will not ring
and will display “INCOMING CALL”.
L To turn the ringer back on, press {A}.
{SET}
{<}{>}
{SET}
1 Press {HELP}.
2 Press {<} or {>} repeatedly to display the
desired item.
3 Press {SET}.
L The selected item will be printed.
Volume
Ringer pattern
L You can select one of three ringer patterns
(feature #17, page 43).
2.3.2 Handset receiver volume
3 levels (high/medium/low) are available.
While talking, press {A} or {B}.
2.3.3 Monitor/Speaker volume
8 levels (high to low) are available.
While using the monitor/speakerphone, press
{A} or {B}.
2.3.4 Fax voice guidance volume
(KX-FP363 only)
9 levels (high to off) are available.
While listening to the fax voice guidance,
press {A} or {B}.
2.3.5 Answering device volume
(KX-FP363 only)
9 levels (high to off) are available.
While listening to recorded messages, press
{A} or {B}.
14
Page 17
2. Preparation
Initial Programming
2.4 Date and time
You must set the date and time.
{MENU}
{<}{>}
1 Press {MENU}.
SYSTEM SET UP
PRESS NAVI.[()]
2 Press {<} or {>} repeatedly to display the
following.
SET DATE & TIME
{SET}
PRESS SET
Note:
L This information will be printed on each page
transmitted from your unit.
L The accuracy of the clock is approximately
±60 seconds a month.
To correct a mistake
Press {<} or {>} to move the cursor to the
incorrect number, and make the correction.
3 Press {SET}.
L Cursor (|) will appear on the display.
M:|01/D:01/Y:03
TIME: 12:00AM
4 Enter the current month/day/year by
selecting 2 digits for each.
Example: August 10, 2003
Press {0}{8} {1}{0} {0}{3}.
M:08/D:10/Y:03
TIME: |12:00AM
5 Enter the current hour/minute by selecting 2
digits for each. Press {*} to select “AM” or
“PM”.
Example: 03:15 PM (12 hour clock entry)
1. Press {0}{3} {1}{5}.
M:|08/D:10/Y:03
TIME: 03:15AM
2. Press {*} repeatedly to display “PM”.
M:|08/D:10/Y:03
TIME: 03:15PM
6 Press {SET}.
L The next feature will be displayed.
7 Press {MENU} to exit the program.
15
Page 18
2. Preparation
2.5 Your logo
The logo can be your company, division or name.
4. Press {>} to move the cursor to the next
space and press {5} 3 times.
LOGO=BIL|L
{MENU}
{STOP}{MUTE}
{<}{>}{A}{B}
{SET}{FLASH}
1 Press {MENU}.
SYSTEM SET UP
PRESS NAVI.[()]
2 Press {<} or {>} repeatedly to display the
following.
YOUR LOGO
PRESS SET
3 Press {SET}.
L Cursor (|) will appear on the display.
LOGO=|
To change capital or lower-case letters
Pressing the {#} key will change to capital or
lower-case alternately.
1. Press {2} 2 times.
LOGO=|B
2. Press {4} 3 times.
LOGO=B|I
3. Press {#}.
LOGO=B|i
4. Press {5} 3 times.
LOGO=Bi|l
To correct a mistake
Press {<} or {>} to move the cursor to the
incorrect character, and make the correction.
To delete a character
Press {<} or {>} to move the cursor to the
character you want to delete and press {STOP}.
4 Enter your logo, up to 30 characters. See the
character table on page 16 for details.
5 Press {SET}.
L The next feature will be displayed.
6 Press {MENU} to exit the program.
Note:
L This information will be printed on each page
transmitted from your unit.
To enter your logo
Example: “BILL”
1. Press {2} 2 times.
LOGO=|B
2. Press {4} 3 times.
LOGO=B|I
3. Press {5} 3 times.
LOGO=BI|L
16
To insert a character
1. Press {<} or {>} to move the cursor to the
position to the right of where you want to
insert the character.
2. Press {MUTE} to insert a space and enter
the character.
To select characters with the dial keypad
KeysCharacters
{1}1[ ] { } +– /=
,._`:;?|
{2}ABCab c 2
{3}DEF d e f 3
{4}GHI g h i 4
{5}JKLj kl 5
{6}MNOmn o 6
{7}PQRSpqr s 7
Page 19
KeysCharacters
{8}TUVt uv8
2. Preparation
2.6 Your fax number
{9}WX Y Z w x y z 9
{0}0( ) <>! " #$
%& ¥@ @^ ’→
{#}To change capital or lower-
case letter.
{FLASH}Hyphen button
{MUTE}Insert button
{STOP}Delete button
Note:
L To enter another character located on the
same number key, press {>} to move the
cursor to the next space.
To select characters using {A} or {B}
Instead of pressing the dial keys, you can select
characters using {A} or {B}.
1. Press {A} or {B} repeatedly to display the
desired character.
2. Press {>} to move the cursor to the next
space.
L The character displayed is inserted.
3. Return to step 1 to enter the next character.
Display order of characters
{MENU}
{FLASH}{STOP}
{<}{>}
{SET}
1 Press {MENU}.
SYSTEM SET UP
PRESS NAVI.[()]
2 Press {<} or {>} repeatedly to display the
following.
YOUR FAX NO.
PRESS SET
3 Press {SET}.
L Cursor (|) will appear on the display.
NO.=|
4 Enter your fax number, up to 20 digits.
Example: NO.=1234567|
Capital
alphabet
Number
Symbol
Lower-case
alphabet
: Pressing{A}
:
Pressing{B}
5 Press {SET}.
L The next feature will be displayed.
6 Press {MENU} to exit the program.
Note:
L This information will be printed on each page
transmitted from your unit.
L The {*} button enters a “+” and the {#}
button enters a space.
Example: +234 5678
Press {*}{2}{3}{4}{#}{5}{6}{7}{8}.
L To enter a hyphen in a telephone number,
press {FLASH}.
To correct a mistake
Press {<} or {>} to move the cursor to the
incorrect number, and make the correction.
To delete a number
Press {<} or {>} to move the cursor to the
number you want to delete and press {STOP}.
17
Page 20
3. Telephone
3TelephoneAutomatic Dialling
3.1 Storing names and
telephone numbers into
the one-touch dial and
navigator directory
For rapid access to frequently dialled numbers,
the unit provides the one-touch dial (10 entries)
and navigator directory (100 entries).
L You can also send faxes using the one-touch
dial and navigator directory (page 24).
{ERASE}
{LOWER}
{STOP}{<}{>}{A}{B}
{SET}{MENU}
Helpful hints:
L You can confirm the stored entries in the
telephone number list (page 58).
Note:
L A hyphen or a space entered in a telephone
number counts as two digits.
To correct a mistake
Press {<} or {>} to move the cursor to the
incorrect character/number, and then make the
correction.
To delete a character/number
Press {<} or {>} to move the cursor to the
character/number you want to delete, and press
{STOP}.
3.1.2 Storing into the navigator
directory
1 Press {MENU} repeatedly to display
“DIRECTORY SET”.
2 Press {>}.
3 Enter the name, up to 10 characters (see
page 16 for instructions).
3.1.1 Storing into the one-touch
dial
1 Press {MENU} repeatedly to display
“DIRECTORY SET”.
2 Select the desired station key.
For station 1:
1. Press station 1.
2. Press {SET}.
For stations 2–5:
Press one of the station keys.
For stations 6–10:
Press {LOWER}, then press one of the
station keys.
3 Enter the name, up to 10 characters (see
page 16 for instructions).
4 Press {SET}.
5 Enter the telephone number, up to 30 digits.
6 Press {SET}.
L To program other entries, repeat steps 2
to 6.
7 Press {STOP}.
4 Press {SET}.
5 Enter the telephone number, up to 30 digits.
6 Press {SET}.
L To program other entries, repeat steps 3
to 6.
7 Press {MENU}.
Helpful hints:
L You can confirm the stored entries in the
telephone number list (page 58).
Note:
L If “SPACE= 5 DIRS.” is displayed, you can
store only 5 more entries.
L A hyphen or a space entered in a telephone
number counts as 2 digits.
To correct a mistake
Press {<} or {>} to move the cursor to the
incorrect character/number, and then make the
correction.
To delete a character/number
Press {<} or {>} to move the cursor to the
character/number you want to delete, and press
{STOP}.
18
Page 21
3. Telephone
3.1.3 Editing a stored entry
1 Press {>}.
2 Press {A} or {B} repeatedly to display the
desired entry.
3 Press {MENU}.
4 Press {*}.
L If you do not need to edit the name, skip
to step 6.
5 Edit the name (see the storing procedure on
page 18 for instructions).
6 Press {SET}.
L If you do not need to edit the telephone
number, skip to step 8.
7 Edit the telephone number. For further
details, see the storing procedure on page
18.
8 Press {SET}.
3.1.4 Erasing a stored entry
1 Press {>}.
2 Press {A} or {B} repeatedly to display the
desired entry.
3 Press {MENU}.
4 Press {#}.
L To cancel erasing, press {STOP}.
5 Press {SET}.
Another method to erase a stored entry
(KX-FP363 only)
1. Press {>}.
2. Press {A} or {B} repeatedly to display the
desired entry.
3. Press {ERASE}.
4. Press {SET}.
3.2 Making a phone call
3.2.1 Using the one-touch dial
1 Press {MONITOR} (KX-FP343)/{DIGITAL
SP-PHONE} (KX-FP363) or lift the handset.
2 Select the desired station key.
For stations 1–5:
Press the desired station key.
For stations 6–10:
Press {LOWER}, then press the desired
station key.
L The unit will start dialling automatically.
3.2.2 Using the navigator
directory
1 Press {>}.
2 Press {A} or {B} repeatedly to display the
desired entry.
3 Press {MONITOR} (KX-FP343)/{DIGITAL
SP-PHONE} (KX-FP363) or lift the handset.
L The unit will start dialling automatically.
To search for a name by initial
Example: “LISA”
1. Press {>}.
2. Press {A} or {B} to initiate the navigator
directory.
3. Press {5} repeatedly to display any name
with the initial “L” (see the character table,
page 16).
L To search for symbols (not letters or
numbers), press {*}.
4. Press {A} repeatedly to display “LISA”.
L To stop the search, press {STOP}.
L To dial the displayed number, press
{MONITOR} (KX-FP343)/{DIGITAL SP-
PHONE} (KX-FP363) or lift the handset.
Speakerphone operation (KX-FP363 only)
L Use the speaker in a quiet room.
L Adjust the speaker volume using {A} or {B}.
using the one-touch dial
and navigator directory
Before using this feature, program the desired
names and telephone numbers into the onetouch dial and navigator directory (page 18).
L Keep the front cover page open for button
locations.
19
Page 22
3. Telephone
Recording
3.3 Recording a telephone
conversation (KX-FP363
only)
You can record a telephone conversation. This
conversation can be played back later, either
directly or remotely.
L Keep the front cover page open for button
locations.
1 During a telephone conversation, press
{RECORD}.
2 To stop recording, press {STOP} or replace
the handset.
Note:
L There may be legal restrictions on
recording two-way telephone
conversations. Inform the other party that
the conversation is being recorded.
Caller ID
3.4 Caller ID service
This unit is compatible with the Caller ID
service offered by your local telephone
company. To use this feature, you must
subscribe to a Caller ID service.
Important:
L This unit will only display the caller’s
telephone number and name.
L This unit will not support future additional
telephone services.
L This unit cannot support services based
on the “DTMF based subscriber line
protocol”.
L Depending on the service of the local
telephone company, the date/time of the
call or the caller’s name may not be
displayed.
Change the following ring settings to 2 or
more rings beforehand.
– For KX-FP343: FAX ring setting (feature #06
on page 43)
– For KX-FP363: TAD ring setting (feature #06
on page 43) and FAX ring setting (feature #06
on page 43)
The unit will automatically store the caller
information. You can view it (page 20) and print
the caller ID list (page 58).
Note:
L If the unit is connected to a PBX (Private
Branch Exchange) system, you may not
receive the caller information. Consult your
PBX supplier.
L If the unit cannot receive caller information,
the following will be displayed:
“OUT OF AREA”: The caller dialled from an
area which does not provide Caller ID
service.
“PRIVATE CALLER”: The caller requested
not to send caller information.
“LONG DISTANCE”: The caller made a long
distance call.
To confirm caller information using the
Caller ID list
The unit will store information for the most recent
30 callers.
– To print manually, see page 58.
– To print automatically after every 30 new
calls, activate feature #26 (page 44).
3.5 Viewing and calling
back using caller
information
You can easily view caller information and call
back.
Important:
L Calling back will not be possible in the
following cases:
– The telephone number includes data
other than numbers (i.e. * or #).
3.4.1 How Caller ID is displayed
The calling party’s name or telephone number
will be displayed after the first ring. You then
have the option of whether or not to answer the
call depending on the caller.
1 Press {CALLER ID}.
2 Press {A} to search from the most recent
caller information.
Press {B} to search from the oldest caller
information.
L If you need to edit the telephone number,
see page 21.
3 Press {CALLER ID} to display the telephone
number.
4 Press dial key (0 to 9) or {*} to enter the
editing mode and edit the telephone number.
5 Press {MONITOR} (KX-FP343)/{DIGITAL
SP-PHONE} (KX-FP363) or lift the handset
to call back the edited number.
L The unit will start dialling automatically.
L To send a fax - insert the document FACE
DOWN and press {FAX /START }.
Note:
L The edited telephone number will not be
saved in the caller information. To save in the
directory, see page 22.
3.5.2 Erasing all caller
information
1 Press {MENU} repeatedly to display
“CALLER SET UP”.
2 Press {SET}.
3 Press {SET}.
L To cancel erasing, press {STOP}, then
{MENU}.
4 Press {SET}.
1
L (1) means this call has already been
viewed or answered.
L To change the display of the caller
information, press {CALLER ID}
repeatedly.
Display while viewing
When no calls have been received, the display
will show “NO CALLER DATA”.
When the unit could not receive a name, the
display will show “NO NAME RCVD”.
To stop viewing
Press {STOP} after step 2.
3.5.1 Editing a caller’s telephone
number before calling back
1 Press {CALLER ID}.
2 Press {A} or {B} repeatedly to display the
desired entry.
5 Press {STOP}.
3.5.3 Erasing specific caller
information
1 Press {CALLER ID}.
2 Press {A} or {B} repeatedly to display the
desired entry.
3 Press {<}.
L To cancel erasing, press {STOP}.
4 Press {SET}.
L To erase other entries, repeat step 2 to 4.
5 Press {STOP}.
Another method to erase a specific caller
information (KX-FP363 only)
1. Press {CALLER ID}.
2. Press {A} or {B} repeatedly to display the
desired entry.
3. Press {ERASE}.
L To erase other entries, repeat step 2 to 3.
4. Press {STOP}.
21
Page 24
3. Telephone
3.6 Storing caller
information into the onetouch dial and navigator
directory
L Keep the front cover page open for button
locations.
Important:
L This feature is not available in the
following cases.
– The telephone number includes data
other than numbers (i.e. * or #).
– The caller information does not
include a telephone number.
1 Press {CALLER ID}.
2 Press {A} or {B} repeatedly to display the
desired entry.
3 Press {MENU}.
4 Select the station key or navigator directory.
For station 1:
1. Press station 1.
2. Press {SET}.
3. Press {SET}.
For stations 2–5:
1. Press the desired station key.
2. Press {SET}.
For stations 6–10:
1. Press {LOWER}, then press the desired
station key.
2. Press {SET}.
For navigator directory:
1. Press {<} or {>}.
2. Press {SET}.
5 Press {SET}.
Note:
L You can confirm the stored entries in the
telephone number list (page 58).
L The unit can only store a name of up to 10
characters long.
L To edit a name and number, see page 19.
L If you enter a new entry into a station key, the
DOWN (2) until a single beep is heard and
the unit grasps the document.
3 If necessary, press {A} or {B} repeatedly to
select the desired resolution.
4 Press {MONITOR} (KX-FP343)/{DIGITAL
SP-PHONE} (KX-FP363) or lift the handset.
5 Dial the fax number.
6 When a fax tone is heard:
Press {FAX /START }.
When the other party answers your call:
Lift the handset and ask them to press their
start button. When the fax tone is heard,
press {FAX/START}.
To select the resolution
Select the desired resolution according to the
type of document.
–“STANDARD”: For printed or typewritten
originals with normal-sized characters.
–“FINE”: For originals with small printing.
–“SUPER FINE”: For originals with very small
printing. This setting only works with other
compatible fax machines.
2
–“PHOTO”: For originals containing
photographs, shaded drawings, etc.
L Using the “FINE”, “SUPER FINE” and
“PHOTO” settings will increase transmission
time.
L If the resolution setting is changed during
feeding, it will be effective from the next
sheet.
To redial the last number
Press {REDIAL/PAUSE}.
L If the line is busy, the unit will automatically
redial the number up to 5 times.
L To cancel redialling, press {STOP}.
To send more than 10 pages at a time
Insert the first 10 pages of the document. Add
the other pages (up to 10 at a time) before the
last page feeds into the unit.
Predialling a fax number
You can dial the fax number first before inserting
the document. This is convenient if you need to
refer to the document for the other party’s fax
number.
1. Enter the fax number.
2. Insert the document.
3. Press {FA X/START }.
Sending from memory (Quick scan feature)
You can scan the document into memory before
sending. To use this feature, activate feature #34
(page 44) beforehand.
1. Insert the document.
2. Enter the fax number.
3. Press {FA X/START }.
L The document will be fed into the unit and
scanned into memory. The unit will then
transmit the data. If the document exceeds
the memory capacity, sending will be
cancelled and this feature will be turned off
automatically. You must transmit the entire
document manually.
Sending a fax with the voice guide (KXFP363 only)
You can send documents by following the voice
guide.
1. Press {HELP} 2 times.
2. Press {SET}.
3. Follow steps 1 to 6 (page 23).
23
Page 26
4. Fax
L After transmission, the voice guide will turn
off automatically.
To stop transmission
Press {STOP}.
Sending report for confirmation
A sending report provides you with a printed
record of transmission results. To use this
feature, activate feature #04 (page 42). For an
explanation of error messages in the result
column, see page 48.
Journal report
A journal report provides you with a printed
record of the 30 most recent faxes. To print
manually, see page 58. To print automatically
after every 30 new fax communications, activate
feature #22 (page 43). For an explanation of
error messages in the result column, see page
48.
4.2 Documents you can
send
Minimum document size
128 mm
128 mm
Maximum document size
Effective scanning area
L Shaded area (1) will be scanned.
2 mm
1
2 mm
4 mm 4 mm
208 mm
216 mm
Document weight
L Single sheet: 45 g/m
L Multiple sheets: 60 g/m2 to 75 g/m
Note:
L Remove clips, staples or other fasteners.
L Do not send the following types of
documents: (Use copies for fax
transmission.)
– Chemically treated paper such as carbon
or carbonless duplicating paper
– Electrostatically charged paper
– Badly curled, creased or torn paper
– Paper with a coated surface
– Paper with a faint image
– Paper with printing on the opposite side
that can be seen through the other side,
such as newsprint.
L Check that ink, paste or correction fluid has
dried completely.
L To transmit a document with a width of less
than 210 mm, we recommend using a copy
machine to copy the original document onto
A4 or letter-sized paper, then transmitting the
copied document.
2
to 90 g/m
2
2
24
216 mm
600 mm
4.3 Sending a fax using
the one-touch dial and
navigator directory
Before using this feature, program the desired
names and telephone numbers into the onetouch dial and navigator directory (page 18).
L Keep the front cover page open for button
locations.
1 Adjust the width of the document guides to
the size of the document.
Page 27
4. Fax
2 Insert the document (up to 10 pages) FACE
DOWN until a single beep is heard and the
unit grasps the document.
3 If necessary, press {A} or {B} repeatedly to
select the desired resolution (page 23).
4 Enter the fax number.
Using stations 1–5:
Press the desired station key.
Using stations 6–10:
Press {LOWER}, then press the desired
station key.
Using navigator directory:
Press {>}, then press {A} or {B} to display
the desired entry and press {FAX/START}.
L If the desired name has not been stored
in navigator directory, press {STOP} and
dial the number manually.
Fax auto redial
If the line is busy or if there is no answer, the unit
will automatically redial the number up to 5
times.
L To cancel redialling, press {STOP}.
If your unit does not send a fax
L Confirm the stored telephone number on the
display and check that the number dialled is
answered by the other party’s machine.
L The connecting tone will be heard during
dialling to tell you the status of the other
party’s machine (feature #76, page 46).
4.4 Broadcast
4.4.1 Programming entries into
the broadcast memory
1 Press {MENU} repeatedly to display
“DIRECTORY SET”.
2 Press {BROADCAST}.
3 Press {A} or {B} repeatedly to display the
following.
STATION 1
BROADCAST[±]
b
STATION 1
STORE:PRESS SET
4 Press {SET}.
5 Program entries.
Using stations 2–5:
Press the desired station key.
Using stations 6–10:
Press {LOWER}, then press the desired
station key.
Using navigator directory:
Press {A} or {B} repeatedly to display the
desired entry and press {SET}.
6 Press {SET} after programming all of the
desired entries.
7 Press {STOP}.
Note:
L If you program the wrong entry, press
{STOP} after step 5 to erase the entry.
L Confirm the stored entries by printing a
broadcast programming list (page 58).
transmission
By programming entries from the one-touch dial
and navigator directory (page 18) into the
broadcast memory, you can send the same
document to multiple parties (up to 20). Your
programmed entries will remain in the broadcast
memory, allowing frequent re-use. See page 26
for broadcast transmission instructions.
L Keep the front cover page open for button
locations.
L The broadcast function utilises station 1. The
one-touch dial function will be cancelled.
L The broadcast key can accept one-touch dial
and navigator entries.
4.4.2 Adding a new entry into the
broadcast memory
After initial programming, you can add new
entries (up to a combined total of 20).
1 Press {>}.
2 Press {A} or {B} repeatedly to display
“<BROADCAST>”.
3 Press {MENU}.
4 Press {*}.
5 Press {A} or {B} repeatedly to display the
desired entry you want to add.
6 Press {SET}.
L To add other entries, repeat steps 5 and 6
(up to 20 entries).
25
Page 28
4. Fax
7 Press {STOP}.
4.4.3 Erasing a stored entry from
the broadcast memory
1 Press {>}.
2 Press {A} or {B} repeatedly to display
“<BROADCAST>”.
3 Press {MENU}.
4 Press {#}.
5 Press {A} or {B} repeatedly to display the
desired entry you want to erase.
L To cancel erasing, press {STOP}.
6 Press {SET}.
7 Press {SET}.
L To erase other entries, repeat steps 5 to
7.
8 Press {STOP}.
4.4.4 Sending the same
document to pre-programmed
parties
2. Press {>}.
3. Press {A} or {B} repeatedly to display “<ONE
TIME BROAD>”.
4. Press {SET} to start programming the
entries you want to transmit to.
5. Press {A} or {B} repeatedly to display the
desired entry.
6. Press {SET}.
L To program other entries, repeat steps 5
and 6 (up to 20 entries).
7. Press {SET} to start transmission to the
programmed entries.
To cancel broadcast transmission
1. Press {STOP} while the unit displays
“BROADCASTING”.
L The display will show “SEND
CANCELLED?”.
2. Press {SET}.
1 Insert the document FACE DOWN.
2 If necessary, press {A} or {B} repeatedly to
select the desired resolution (page 23).
3 Press {BROADCAST}.
L The document will be fed into the unit and
scanned into memory. The unit will then
transmit the data to each entry, calling
each number sequentially.
L After transmission, the stored document
will be erased automatically, and the unit
will automatically print a broadcast
sending report.
Note:
L If you select “FINE”, “SUPER FINE” or
“PHOTO” resolution, the number of pages that
the unit can transmit will decrease.
L If the document exceeds the memory
capacity, sending will be cancelled.
L If one of the entries is busy or does not
answer, it will be skipped and redialled later
up to 5 times.
To send the same document to a one-time
group of entries
You can also select a one-time group of entries
to send the same document to. After
transmission, this group will be deleted.
1. Insert the document.
26
Page 29
4. Fax
Receiving Faxes
4.5 Selecting the way to
use your fax machine
Depending on your situation, select the way you
prefer to use your fax machine.
– Use as answering device and/or fax (KX-
FP363 only)
– Use only as a fax
– Mostly phone calls
– With answering machine (KX-FP343 only)
4.5.1 Use as answering device
and/or fax (KX-FP363 only)
Your situation
You want to receive all phone calls and faxes
automatically.
How to set up
Set the fax machine to TAD/FAX mode (page 29)
by pressing {AUTO ANSWER}.
If the call is a phone call, the fax machine will
record voice message automatically.
If a fax calling tone is detected, the fax machine
will receive a fax automatically.
4.5.2 Use only as a fax
Your situation
You have a separate telephone line just for faxes.
How to set up
Set the fax machine to FAX ONLY mode (page
29) by pressing {RECEIVE MODE} (KXFP343)/{AUTO ANSWER} (KX-FP363).
How to receive calls
You have to answer all calls manually.
To receive a fax document, press {FAX/START }
for each fax receiving.
4.5.4 With answering machine
(KX-FP343 only)
Your situation
You want to use the fax machine with an
answering machine.
How to set up
Connect an external telephone answering
machine and set the ring count of the answering
machine to less than 4.
L Set the ring count in FAX ONLY mode of the
fax machine to more than 4, if you use with
auto answer ON.
How to receive calls
When receiving phone calls, the answering
machine will record voice messages.
27
Page 30
4. Fax
4.6 Receiving a fax
manually
4.6.1 Activating TEL mode
{STOP}
{FAX/START}
{RECEIVE MODE}
(KX-FP343)
{AUTO ANSWER}
(KX-FP363)
Extension telephone
You can receive fax documents using an
extension telephone.
Important:
L Use a touch tone telephone as the
extension telephone.
1. When the extension telephone rings, lift the
handset of the extension telephone.
2. When:
– document reception is required,
– a fax calling tone (slow beep) is heard, or
– no sound is heard,
Set the fax machine to FAX ONLY mode by
pressing {RECEIVE MODE} repeatedly to
display the following.
For KX-FP363
1 Set feature #77 to “FAX ONLY” (page 46)
beforehand.
2 Press {AUTO ANSWER} repeatedly to
display the following.
How to receive calls
When receiving calls, the unit will automatically
answer all calls and only receive fax documents.
Note:
L The number of rings before a call is answered
in FAX ONLY mode can be changed (feature
#06 on page 43).
4.7.2 Activating TAD/FAX mode
(KX-FP363 only)
1 Set feature #77 to “TAD/FAX” (page 46)
beforehand.
2 Press {AUTO ANSWER} repeatedly to
display the following.
L If the call is a phone call, the unit will record a
voice message automatically.
L If a fax calling tone is detected, the unit will
receive a fax automatically.
Receiving a voice message and fax
document in one call
The caller can leave a voice message and send
a fax document during the same call. Inform the
caller of the following procedure beforehand.
1. The caller calls your unit.
L The answering device will answer the call.
2. The caller can leave a message after the
greeting message.
3. The caller presses ***9.
L The unit will activate the fax function.
4. The caller presses the start button to send a
document.
Ring setting in TAD/FAX mode
You can choose from “1”, “2”, “3”, “4”, “TOLL
SAVER” and “RINGER OFF”. This setting can be
changed by feature #06, page 43.
–“TOLL SAVER”: When you call the unit from a
remote location, the number of rings will tell
you if there are any new voice messages. If
the unit answers on the 2nd ring, there is at
least one new recorded message. If the unit
answers on the 4th ring, there are no new
recorded messages. To save the toll charges
for the call, hang up immediately when you
hear the 3rd ring. The 3rd ring indicates that
there are no new recorded messages.
–“RINGER OFF”: The unit will answer without
ringing.
L If you subscribe to a Caller ID service, set to
2 or more rings.
L The unit will play the pre-recorded
greeting message.
L The remaining time for recording
incoming messages will be displayed.
Note:
L The maximum incoming message recording
time can be changed (feature #10, page 43).
L While an incoming call is being recorded, you
can monitor it through the speaker. If this
feature is not required, set feature #67 to off
(page 46).
How to receive calls
When receiving calls, the unit works as a fax
and/or answering device.
29
Page 32
4. Fax
4.8 Using the unit with an
answering machine (KXFP343 only)
4.8.1 Setting up the fax machine
and an answering machine
1 Connect the answering machine.
Remove the stopper.
– the remote access code of the answering
machine
– the fax activation code (feature #41 on
page 44)
Receiving a voice message and fax
document in one call
The caller can leave a voice message and send
a fax document during the same call. Inform the
caller of the following procedure beforehand.
1. The caller calls your unit.
L The answering device will answer the call.
2. The caller can leave a message after the
greeting message.
3. The caller presses ***9 (pre-selected fax
activation code).
L The unit will activate the fax function.
4. The caller presses the start button to send a
document.
Note:
L The fax activation code can be changed in
feature #41 (page 44).
Answering machine
(Not included)
2 Set the number of rings on the answering
machine to less than 4.
L This will allow the answering machine to
answer the call first.
3 Record a greeting message on the
answering machine.
L We recommend you record a message
up to 10 seconds long, and not to pause
for more than 4 seconds during the
message. Otherwise, both machines will
not function correctly.
4 Activate the answering machine.
5 Set the fax machine to TEL mode (page 28)
or FAX ONLY mode (page 29).
L If you set to FAX ONLY mode, change
the ring setting in FAX ONLY mode to
more than 4 (feature #06 on page 43).
Using FAX ONLY mode will allow you to
receive faxes if the answering machine is
full.
4.9 Receive polling
(retrieving a fax placed on
another fax machine)
This feature allows you to retrieve a document
from another compatible machine. Therefore you
pay for the call.
Make sure that no documents are fed into your
unit and that the other party’s machine is ready
for your call.
You can reject receiving facsimiles by registering
the black list numbers. Up to 10 phone numbers
can be stored as follows.
{MENU}
{STOP}
{A}{B}
1 Press {MENU}.
2 Press {#}, then {2}{7}.
{SET}
4. Fax
3 Press {A} or {B} to select “ON”.
4 Press {SET}.
5 Enter the fax phone number you require as
unauthorized number.
L You can enter a total of 22 digits.
6 Press {SET} to store.
L To store other numbers, repeat from step
5.
7 Press {MENU}.
Note:
L If you make a mistake while programming,
press {STOP}, then make the correction.
L To confirm the programmed phone number,
print out the setup list. See page 58.
To erase a programmed phone number
1. Press {SET} repeatedly to select desired
number in step 4.
2. Press {STOP}.
3. Press {SET}.
31
Page 34
5. Duplex Ring
5Duplex RingDuplex Ring
5.1 Using with the ring
detection feature
When you subscribe to a duplex ring service,
your telephone company will assign you a new
fax number and will also tell you the assigned
ring pattern. Please complete the following setup
on your fax machine to identify the assigned ring
pattern.
{MENU}
{A}{B}
1 Press {MENU}.
2 Press {#} then {3} {1}.
3 Press {A} or {B} to select “ON”.
4 Press {SET}.
5 Press {MENU}.
{SET}
32
Page 35
6. Copy
6CopyCopying
6.1 Making a copy
1
2
{STOP}
{START}{>}{A}{B}{COPY}
1 Adjust the width of the document guides (1)
to the size of the document.
2 Insert the document (up to 10 pages) FACE
DOWN (2) until a single beep is heard and
the unit grasps the document.
3 If necessary, press {A} or {B} repeatedly to
select the desired resolution.
4 Press {COPY}.
L If necessary, enter the number of copies
(up to 50).
this feature, activate feature #34 (page 44)
beforehand.
L The document will be fed into the unit and
scanned into memory. The unit will then print
the data.
If the document exceeds the memory
capacity, copying of the exceeded document
will be cancelled and this feature will be
turned off automatically.
To stop copying
Press {STOP}.
6.1.1 More copying features
To enlarge a document
1. Press {>} after step 4 on page 33.
2. Press {A} repeatedly to select “150%” or
“200%”, then press {START}.
L The unit will only enlarge the centre of the
upper part of the document. To make an
enlarged copy of the bottom of the
document, turn the document around,
and then make a copy.
Example: 150% enlarged copy
Original document
AB
CD
Enlarged copy
AB
CD
5 Press {START}, or wait for 15 seconds.
L The unit will start copying.
Note:
L Any transmittable document can be copied
(page 24).
To select the resolution
Select the desired resolution according to the
type of document.
–“FINE”: For printed or typewritten originals
with small printing.
–“SUPER FINE”: For originals with very small
printing.
–“PHOTO”: For originals containing
photographs, shaded drawings, etc.
L If a resolution setting is not selected, “FINE”
will be selected automatically.
Quick scan feature
This feature is helpful when you want to copy the
document, then remove it for other uses. To use
To reduce a document
1. Press {>} after step 4 on page 33.
2. Press {B} repeatedly to select “92%”, “86%”
or “72%”, then press {START}.
SettingRecording
paper size
100%
(default)
92%A4A4
86%A4A4
72%A4Legal
A4 = 210 mm × 297 mm
Legal = 216 mm × 356 mm
Letter = 216 mm × 279 mm
A4A4, Letter
Original
document
size
33
Page 36
6. Copy
Note:
L If the appropriate reduction rate is not
selected, the document may be divided and
the top of the second sheet will be deleted.
L If the image at the bottom of the document is
not copied when you copy a document that is
the same length as the recording paper, try
92% or 86%.
To collate multiple copies
The unit can collate multiple copies in the same
order as the original document pages.
1. After step 4 on page 33, press {>} 2 times.
“COLLATE OFF” will be displayed.
2. Press {A} or {B} repeatedly to display
“COLLATE ON”.
3. Press {START}.
Example: Making 2 copies of a 4-page
original document
4
1
3
2
3
2
1
4
Collated
pages
4
4
3
3
Uncollated
pages
1
1
2
2
Note:
L The unit will store the documents into
memory while collating the copies. If memory
becomes full while storing, the unit will only
print out the stored pages.
L After copying, the collating feature will turn
OFF automatically.
34
Page 37
7. Answering Device (KX-FP363 only)
7Answering Device (KX-FP363 only)Greeting
7.1 Recording your
greeting message
You can record your own greeting message for
TAD/FAX mode, for a maximum of 16 (default) or
60 seconds in length. We recommend you
record a message of less than 12 seconds to
make it easier to receive faxes.
{ERASE}
deleted. When a call is received, the prerecorded greeting message will be
played.
Checking the greeting message
1. Set feature #77 to “TAD/FAX” (page 46)
beforehand.
2. Press {AUTO ANSWER} repeatedly to
display the following.
L The unit will play the greeting message.
7.1.1 Erasing your recorded
greeting message
1 Set feature #77 to “TAD/FAX” (page 46)
beforehand.
2 Press {ERASE} 2 times.
3 Press {SET}.
L To cancel erasing, press {STOP}.
{A}{B}
{RECORD}
{STOP}
{SET}
{AUTO ANSWER}
1 Set feature #77 to “TAD/FAX” (page 46)
beforehand.
2 Press {RECORD} 2 times.
3 Press {SET}.
L A long beep will sound.
4 Speak clearly about 20 cm away from the
microphone.
L The display will show the remaining
recording time.
5 When finished recording, press {STOP}.
L The unit will repeat your message.
Adjust the volume using {A} or {B}.
Note:
L You can choose 60 seconds for your
TAD/FAX greeting message (feature #54,
page 45).
– If you change the maximum greeting
message time to 60 seconds, we
recommend that you tell the caller in your
TAD/FAX greeting message to press
***9 before starting fax transmission.
– If you change the maximum greeting
message time from 60 seconds to 16
seconds, your greeting message will be
4 Press {SET}.
Note:
L If you erase your TAD/FAX greeting
message, the pre-recorded greeting
message will be played when a call is
received.
Memo Message
7.2 Leaving a message for
others or yourself
To leave a private message for yourself or
someone else, you can record a voice memo.
This memo can be played back later, either
directly or remotely.
L Keep the front cover page open for button
locations.
1 Press {RECORD}.
2 Press {SET}.
L A long beep will sound.
3 Speak clearly about 20 cm away from the
microphone.
4 When finished recording, press {STOP}.
35
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7. Answering Device (KX-FP363 only)
Incoming Messages
7.3 Listening to recorded
messages
When the unit has recorded new voice
messages:
– The PLAY MESSAGES indicator will flash.
– The display will show the total number of
recorded messages.
Example:
02
– The unit will beep slowly if the message alert
feature is activated (feature #42, page 45).
Flash/Light
PLAY MESSAGES
{ERASE}
L To play back a specific message, press {<}
or {>} and search for the message you want
to listen to.
To skip a message
Press {>} to play the next message.
To stop playback temporarily
Press {STOP}.
L If you press {PLAY MESSAGES} within 1
minute, the unit will resume playing the rest of
the messages.
Voice time/day stamp
During playback, a synthesised voice will
announce the day of the week and time that each
message was recorded.
To change the playback speed
Press {QUICK} to play messages at one and a
half times the original speed. Press {SLOW} to
play messages at half the original speed.
L To return to the original speed, press either
{QUICK} or {SLOW} again during quick or
slow playback.
{QUICK}
{<}{>}{A}{B}
{SLOW}
Press {PLAY MESSAGES}.
L Only the new recorded messages will be
played.
L Adjust the speaker volume using {A} or {B}.
L After playing back all of the new messages,
the PLAY MESSAGES indicator will stop
flashing but will remain lit up. If you press
{PLAY MESSAGES} at this time, all the
recorded messages will be played.
{STOP}
{SET}
To repeat a message
Press {<} while listening to the message.
L If you press {<} within 5 seconds of the
beginning of the message, the previous
message will be played.
7.3.1 Erasing recorded
messages
To erase a specific message
Press {ERASE} while listening to the message
you want to erase.
To erase all the messages
1. Press {ERASE}.
2. Press {SET}.
3. Press {SET} again.
L Messages recorded in the voice mailbox will
not be erased.
Remote Operation
36
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7. Answering Device (KX-FP363 only)
7.4 Operating from a remote location
You can call your unit from a remote location and access the answering device.
Important:
L Program the remote operation ID beforehand (feature #11, page 43).
L Set the unit to TAD/FAX mode before going out (page 29).
L Use a touch tone telephone for remote operations.
Helpful hints:
L When you press a key, press firmly.
L Please make a copy of the following table, and carry it with you when you go out.
Answering device remote operation
1. Call your unit.
2. Enter the remote operation ID during
the greeting message.
3. Enter the remote command key within
10 seconds.
L To record a message in a mailbox, call
your unit, press {*} and the mailbox
no. (1 or 2), then leave a message.
L To retrieve messages from a mailbox,
call your unit, press {*} and the
mailbox no. (1 or 2), enter the mailbox
password, then press the remote
command key.
KeyRemote command{8}{2}Turns off message transfer
{0}Skips the greeting message{8}{3}Turns on pager call
{1}Repeats a message{8}{4}Turns off pager call
{2}Skips a message{*}{*}{*}{9}Activates fax function
7.4.1 Listening to recorded
messages
1 Call your unit.
2 Press the remote operation ID during the
TAD/FAX greeting message.
3 Start remote operations.
When there are new recorded messages
The voice guide will tell you the number of
new messages and they will be played
automatically.
Voice guide example:
“3 new messages.”
When there are no new messages
Voice guide example:
“No new messages.”
When voice memory is full
Voice guide example:
{4}New message playback
{5}All message playback
{6}Room monitor
{7}Re-records the greeting message
{9}Stops re-recording of the greeting
message
{*}{4}Erases a specific message
{*}{5}Erases all messages
{8}{0}Changes to TEL mode
{8}{1}Turns on message transfer
“Sorry, no more memory. Please erase
unnecessary messages.”
Erase unnecessary messages.
7.4.2 Remote operations using
the remote command key
{1}: repeats a message. If you press this key
within 5 seconds of the beginning of a message,
the previous message will be played.
{2}: skips a message.
{4}: plays back only the new messages.
{5}: plays back all the messages.
7.4.3 Other remote operations
Erasing a specific message
Press {*}{4} while listening to the message you
want to erase.
Voice guide example:
37
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7. Answering Device (KX-FP363 only)
“The message has been erased.”
L The unit will play back the next message.
Erasing all the messages
Press {*}{5} to erase all the messages.
Voice guide example:
“All messages have been erased.”
L A long beep will sound.
Monitoring the room
Press {6} to monitor the sound for about 30
seconds in the room where the unit is installed.
L After 30 seconds, a beep will sound. To
continue monitoring, press {6} again within
10 seconds.
Recording a marker message
After playing back the messages, you can leave
an additional message.
1. Wait for the voice guide.
Voice guide example:
“All messages have been played.”
2. Wait about 10 seconds.
Voice guide example:
“Please leave your name and message after
the beep.”
3. Leave a message after the beep.
Re-recording your greeting message
You can change the TAD/FAX greeting message.
1. Press {7} to start recording.
L A long beep will sound.
2. Speak clearly for up to 16 seconds.
L If you pause for over 2 seconds, 6 beeps
will sound and the recording will stop.
Repeat from step 1 within 10 seconds.
3. When finished recording, press {9}.
L The new greeting message will be played.
Voice guide example:
“Message transfer is off.”
L If a transfer telephone number is not
programmed, you cannot turn this feature on.
Voice guide example:
“Transfer phone number is not set.”
Turning pager call on or off
You must program a pager number beforehand
(feature #70, page 46).
Press {8}{3} to turn on the pager call.
Voice guide example:
“Pager call is set. Pager number is 098765432.”
Press {8}{4} to turn off the pager call.
Voice guide example:
“Pager call is off.”
L If a pager number is not programmed, you
cannot turn this feature on. 6 beeps will
sound.
Changing the receive mode
Press {8}{0} to change the receive mode from
TAD/FAX to TEL.
L You cannot return to TAD/FAX mode in the
same call. To return to TAD/FAX mode, see
the following.
Setting to TAD/FAX mode from TEL mode
1. Call your unit and wait for 15 rings.
L The answering device will temporarily
answer the call.
2. Enter the remote operation ID during the
greeting message.
L A long beep will sound, and your unit will
switch to TAD/FAX mode.
3. Hang up the handset.
Voice Mailbox
7.5 Allowing callers to
Skipping the greeting message
Press {0} during the greeting message
playback.
L The unit will skip the rest of the greeting
message.
Turning message transfer on or off
You must program a transfer telephone number
beforehand (feature #60, page 46).
Press {8}{1} to turn on the message transfer.
Voice guide example:
“Message transfer is set. Transfer phone number
is 123...”
Press {8}{2} to turn off the message transfer.
38
leave private messages
This unit has two private mailboxes. A caller can
leave a private message in a specific mailbox.
Only the person who knows the password can
retrieve a message from a mailbox. This feature
is useful when you share this unit with other
people.
7.5.1 To use a mailbox
1 Record your TAD/FAX greeting message
(page 35).
Suggested message: “This is (your name).
We are unable to answer right now. To send
a fax, start transmission. To leave a
Page 41
7. Answering Device (KX-FP363 only)
message, speak after the beep. To leave a
*
private message, press
mailbox number 1 or 2. Thank you.”
and the desired
2 Record your mailbox greeting message if
necessary (page 39).
3 Change the mailbox password if necessary.
– For mailbox 1 password, see feature #51,
(page 45).
– For mailbox 2 password, see feature #52,
(page 45).
4 Set the unit to TAD/FAX mode (page 29).
7.5.2 Leaving messages in a
mailbox
1 Call your unit from a remote touch tone
telephone.
L The TAD/FAX greeting message will be
played.
2 Press {*} and the desired mailbox number
({1} or {2}).
L A mailbox greeting message will be
played.
3 After the beep, leave a message.
Note:
L If the caller does not enter a mailbox number
in step 2, the message will be recorded in the
common memory.
7.6 Recording your
mailbox greeting
5 Speak clearly about 20 cm away from the
microphone.
L The display will show the remaining
recording time.
6 When finished recording, press {STOP}.
L The unit will repeat your message.
Adjust the volume using {A} or {B}.
7 Press {MENU}.
To check the mailbox greeting message
1. For mailbox 1:
Press {MENU}, then {#}{5}{5}.
For mailbox 2:
Press {MENU}, then {#}{5}{6}.
2. Press {A} or {B} repeatedly to select
“CHECK”.
3. Press {SET}.
L The unit will play the message.
4. Press {MENU}.
To erase your mailbox greeting message
1. For mailbox 1:
Press {MENU}, then {#}{5}{5}.
For mailbox 2:
Press {MENU}, then {#}{5}{6}.
2. Press {A} or {B} repeatedly to select
“ERASE”.
3. Press {SET}.
L Your mailbox greeting message will be
erased.
4. Press {MENU}.
messages
The recording time of each greeting is limited to
16 seconds for each mailbox.
Suggested message: “This is (personal name).
Please leave your name and message after the
beep.”
L Keep the front cover page open for button
locations.
1 Press {MENU}.
2 For mailbox 1:
Press {#}, then {5}{5}.
For mailbox 2:
Press {#}, then {5}{6}.
3 Press {A} or {B} repeatedly to select
“RECORD”.
4 Press {SET}.
7.7 Listening to recorded
mailbox messages
L Keep the front cover page open for button
locations.
1 Press {>} 2 times.
2 Press {A} or {B} repeatedly to display the
desired mailbox number.
3 Press {PLAY MESSAGES}.
If you have programmed your mailbox
password, enter it.
L Only the new recorded messages will be
played.
L If there are no new messages, the unit
will play back all the recorded messages.
4 Press {STOP} to end the operation.
39
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7. Answering Device (KX-FP363 only)
Note:
L See the following topics on page 36 for
details on features that can be used during
playback.
– To repeat a message
– To skip a message
– To stop playback
– To change the playback speed
– To erase a specific message
To record a memo message into a mailbox
1. Press {>} 2 times.
2. Press {A} or {B} repeatedly to display the
desired mailbox number.
3. Press {RECORD}.
L A long beep will sound.
4. Speak clearly about 20 cm away from the
microphone.
5. When finished recording, press {STOP}.
To erase all messages in a mailbox
1. Press {>} 2 times.
2. Press {A} or {B} repeatedly to display the
desired mailbox number.
3. Press {ERASE}.
4. Press {SET}.
OR
Press {*} and the desired mailbox number ({1}
or {2}), then enter the mailbox password.
Option
7.9 Transferring recorded
messages to another
telephone
This feature allows your unit to call a designated
telephone number each time an incoming voice
message is recorded. You can retrieve the
transferred message via remote operation.
L Keep the front cover page open for button
locations.
Important:
L To use this feature, program the transfer
telephone number first (feature #60, page
46) and set the unit to TAD/FAX mode.
7.9.1 How this feature works
1 An incoming voice message is recorded in
your unit.
2 Your unit calls the transfer telephone
number.
3 You answer the call with the transfer
telephone.
7.8 Listening to recorded
mailbox messages from a
remote location
1 Call your unit from a remote touch tone
telephone.
2 Press {*} and the desired mailbox number
({1} or {2}) during TAD/FAX greeting
playback.
L If you have recorded your mailbox
greeting message, it will be played.
3 Enter the mailbox password (default setting
“555”).
Note:
L For details on remote operation, see page 37.
Remote commands {8}{1}, {8}{2}, {8}{3},
and {8}{4} cannot be used.
To listen to messages in another memory
after playback
Press {*} and {0} (for the common memory),
then enter the remote operation ID.
4 Your unit will play the pre-recorded transfer
greeting message.
L You can record a transfer greeting
message.
5 You enter the remote operation ID, and
retrieve the message using remote operation
(page 37).
7.9.2 Recording your transfer
greeting message
The recording time is limited to 16 seconds.
Suggested message: “This is a transferred
message from (your name, business and/or
telephone number). Please enter your remote ID
for remote operation.”
1 Press {MENU}.
2 Press {#}, then {6}{1}.
3 Press {A} or {B} repeatedly to select
“RECORD”.
4 Press {SET}.
5 Speak clearly about 20 cm away from the
microphone.
40
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7. Answering Device (KX-FP363 only)
L The display will show the remaining
recording time.
6 When finished recording, press {STOP}.
L The unit will repeat your message.
Adjust the volume using {A} or {B}.
7 Press {MENU}.
To check the transfer greeting message
1. Press {MENU}, {#}{6}{1}.
2. Press {A} or {B} repeatedly to select
“CHECK”.
3. Press {SET}.
L The unit will play the message.
4. Press {MENU}.
To erase your transfer greeting message
1. Press {MENU}, {#}{6}{1}.
2. Press {A} or {B} repeatedly to select
“ERASE”.
3. Press {SET}.
4. Press {MENU}.
Note:
L When transferring a call, the pre-recorded
transfer greeting message will be played.
When your pager receives a pager call
Your pager will display the message you entered
in step 5 (for example:5555).
Pager call
This feature allows your unit to call your pager
when your unit receives an incoming voice
message.
1. Press {MENU}.
2. Press {#}, then {7}{0}.
3. Press {A} or {B} repeatedly to select “ON”.
4. Press {SET}.
5. Enter your pager number and/or pauses (up
to 46 digits).
Example:
1 202 555 1234PP12345678PP5555#
– 1 202 555 1234: Your pager number
– PP: Pauses
– 12345678: Your pager access code, if
required.
– 5555 (example): Message you want
displayed on your pager.
6. Press {SET}.
L The unit will dial the stored number.
7. Check that your pager received the pager
test call.
8. Press {DIGITAL SP-PHONE}.
41
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8. Programmable Features
8Programmable FeaturesFeatures
8.1 Programming
{MENU}
{<}{>}{A}{B}
8.1.1 Programming basic
features
1 Press {MENU}.
2 Select the feature you wish to program.
Press {<} or {>} repeatedly to display the
desired feature.
L The current setting of the feature will be
displayed.
3 Press {A} or {B} repeatedly to display the
desired setting.
L This step may be slightly different
depending on the feature.
{SET}
L The setting you selected is set, and the
next feature will be displayed.
7 To exit programming, press {MENU}.
Programming by entering the program
code number directly
You can select a feature by directly entering the
program code (# and a 2-digit number) instead of
using {<} or {>}.
1. Press {MENU}.
2. Press {#} and the 2-digit code number
(page 42 to page 47).
3. Press {A} or {B} repeatedly to display the
desired setting.
4. Press {SET}.
5. To exit programming, press {MENU}.
To cancel programming
Press {MENU} to exit the program.
8.2 Basic features
Code #01: Setting the date and time
SETDATE&TIME
PRESS SET
See page 15 for details.
4 Press {SET}.
L The setting you selected is set, and the
next feature will be displayed.
5 To exit programming, press {MENU}.
8.1.2 Programming advanced
features
1 Press {MENU}.
2 Press {<} or {>} repeatedly to display
“ADVANCED MODE”.
3 Press {SET}.
4 Select the feature you wish to program.
Press {<} or {>} repeatedly to display the
desired feature.
L The current setting of the feature will be
displayed.
5 Press {A} or {B} repeatedly to display the
desired setting.
L This step may be slightly different
depending on the feature.
6 Press {SET}.
Code #02: Setting your logo
YOUR LOGO
PRESS SET
See page 16 for details.
Code #03: Setting your fax number
YOUR FAX NO.
PRESS SET
See page 17 for details.
Code #04: Printing a sending report
SENDING REPORT
=ERROR[±]
To print a sending report for fax transmission
results (page 24).
“ERROR” (default): A sending report will be
printed only when fax transmission fails.
“ON”: A sending report will be printed out after
every transmission.
“OFF”: Sending reports will not be printed out.
42
Page 45
8. Programmable Features
Code #06 (KX-FP343 only): Changing the ring
setting in FAX ONLY mode
FAX RING COUNT
RINGS=2[±]
To change the number of rings before the unit
answers a call in FAX ONLY mode.
You can select “1”, “2” (default), “3”, “4”, or “5 EXT.TAM”. If you are using the unit with an
answering machine, set to “5 EXT.TAM” (page
30).
Code #06 (KX-FP363 only): Changing the ring
setting in TAD/FAX mode
TAD RING COUNT
RINGS=2[±]
To change the number of rings before the unit
answers a call in TAD/FAX mode. You can select
“1”, “2” (default), “3”, “4”, “TOLL SAVER” or
“RINGER OFF”. See page 29 for details.
L Set feature #77 to “TAD/FAX” (page 46)
beforehand.
Code #06 (KX-FP363 only): Changing the ring
setting in FAX ONLY mode
FAX RING COUNT
RINGS=2[±]
To change the number of rings before the unit
answers a call in FAX ONLY mode.
You can select “1”, “2” (default), “3” or “4”.
L Set feature #77 to “FAX ONLY” (page 46)
beforehand.
Code #10 (KX-FP363 only): Changing the
maximum incoming message recording time
RECORDING TIME
=VOX[±]
“VOX” (default): Unlimited.
“1 MIN”: Up to 1 minute.
Code #11 (KX-FP363 only): Setting the
remote operation ID
REMOTE TAD ID
ID=111
1. Press {MENU}.
2. Press {#} then {1}{1}.
3. Enter any 3-digit number except a number
using 0 or 7.
L The default ID is “111”.
4. Press {SET}.
5. Press {MENU}.
Code #12 (KX-FP343 only): Securing the
remote operation for the answering machine
REMOTE TAM ACT.
=OFF[±]
If you are using the unit with an answering
machine, activate this feature, and program the
remote activation ID to secure the remote
operation for the answering machine.
1. Press {MENU}.
2. Press {#} then {1}{2}.
3. Press {A} or {B} to select “ON”.
4. Press {SET}.
5. Enter your ID from 1 to 5 digits, using 0–9, *
and #.
L The default ID is “11”.
6. Press {SET}.
7. Press {MENU}.
Code #13: Setting the dialling mode
DIALLING MODE
=TONE[±]
If you cannot dial, change this setting depending
on your telephone line service.
“TONE” (default): For tone dial service.
“PULSE”: For rotary pulse dial service.
Code #17: Setting the ringer pattern
RINGER PATTERN
=A[±]
You can select “A” (default), “B” or “C”.
8.3 Advanced features
Code #22: Setting the journal report to print
automatically
AUTO JOURNAL
=ON[±]
“ON” (default): The unit will print a journal report
automatically after every 30 new fax
communications (page 24).
“OFF”: The unit will not print a journal report, but
will keep a record of the last 30 fax
communications.
Code #23: Sending documents overseas
OVERSEAS MODE
=OFF[±]
If you have difficulty sending an overseas fax,
activate this feature before starting transmission.
43
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8. Programmable Features
L This feature is not available for broadcast
transmission.
L The calling charge may be higher as the
transmission speed is slowed down.
“ON”: After transmission, this feature will turn off
automatically.
“OFF” (default): Deactivates this feature.
Code #25: Sending a fax at a specific time
DELAYED SEND
=OFF[±]
This feature allows you to take advantage of lowcost calling hours offered by your telephone
company. This feature can be set up to 24 hours
in advance of the desired time.
To send a document:
1. Insert the document.
2. Press {MENU}.
3. Press {#} then {2}{5}.
4. Press {A} or {B} repeatedly to select “ON”.
5. Press {SET}.
6. Enter the fax number.
7. Press {SET}.
8. Enter the transmission start time.
L Press {*} to select “AM” or “PM”.
9. Press {SET}.
10.Press {MENU}.
Note:
L To cancel after programming, press {STOP}
then {SET}.
Code #26: Setting the Caller ID list to print
automatically
AUTO CALL. LIST
=ON[±]
“ON” (default): The unit will print the Caller ID list
automatically after every 30 new calls (page 20).
“OFF”: The unit will not print the Caller ID list, but
keep records of the last 30 caller information.
Code #27: Setting the black list function
BLACK LIST
=OFF[±]
See page 31 for details.
Code #31: Activating the Distinctive Ring
feature
DISTINCTIVE RING
=OFF[±]
See page 32 for details.
Code #34: Setting the quick scan
QUICK SCAN
=OFF[±]
This feature is helpful when you want to remove
the document for other uses, because the unit
will release the document before sending or
copying.
L If the document exceeds the memory
capacity, sending of the whole document or
copying of the exceeded document will be
cancelled and this feature will be turned off
automatically.
“ON”: The unit will scan the document and store it
into memory first, then the unit will start sending
or copying.
“OFF” (default): Deactivates this feature.
Code #36: Receiving oversized documents
RCV REDUCTION
=92%[±]
If the size of the document sent by the other
party is as large as, or larger than the recording
paper, the unit can reduce the document and
print it. Select the desired reduction rate.
SettingRecording
paper size
100%A4Letter
92%
(default)
86%A4A4
72%A4Legal
Code #39: Changing the display contrast
LCD CONTRAST
=NORMAL[±]
“NORMAL” (default): For normal contrast.
“DARKER”: Used when the display contrast is too
light.
Code #41: Changing the fax activation code
FAX ACTIVATION
=ON[±]
If you use an extension telephone and wish to
use it to receive a fax, activate this feature and
program the activation code.
L This code is also used to receive a voice
message and a fax in the same call (page
30)(KX-FP343 only).
1. Press {MENU}.
A4A4
Original
document
size
44
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8. Programmable Features
2. Press {#}, then {4}{1}.
3. Press {A} or {B} repeatedly to select “ON”.
4. Press {SET}.
5. Enter your code from 2 to 4 digits, using 0–9,
{*} and {#}.
L The default code is ***9.
6. Press {SET}.
7. Press {MENU}.
Note:
L Do not enter “0000”.
Code #42 (KX-FP363 only): Setting the
message alert
MESSAGE ALERT
=OFF[±]
To alert you when a new voice message is
recorded. The unit beeps slowly until you listen
to the recorded messages.
“ON”: You will be alerted to new messages by a
beeping sound.
“OFF” (default): Deactivates this feature.
Code #43 (KX-FP363 only): Setting the
recording time alert
REC. TIME ALERT
=OFF[±]
To alert you with beeps when there is less than
60 seconds of remaining recording time. The
slow beeps will continue until you erase the
recorded messages (page 36, 40).
“ON”: You will be alerted that you have reached
the recording time limit by a beeping sound.
“OFF” (default): Deactivates this feature.
Code #44: Setting the memory reception alert
RECEIVE ALERT
=ON[±]
To alert you with a beeping sound when a
received fax document is stored into memory
due to some existing problem.
The slow beeps will continue until you clear the
printing problem and make sure the unit is
supplied with enough paper to print the stored
document.
“ON” (default): You will be alerted to a reception
problem by a beeping sound.
“OFF”: Deactivates this feature.
Code #46: Setting friendly reception
FRIENDLY RCV
=ON[±]
To receive a fax automatically when you answer
a call and hear a fax calling tone (slow beep).
“ON” (default): You do not have to press
{FAX/START} for fax reception.“OFF”: You have to press {FAX/START} for fax
reception.
Code #47 (KX-FP363 only): Setting the fax
voice guidance
FAX GUIDANCE
=ON[±]
If you wish to hear voice guidance, activate this
feature.
“ON” (default): You will hear voice guidance.
“OFF”: Deactivates this feature.
“ERROR”:To hear the voice guidance only when
fax transmission/reception fails.
Code #51 (KX-FP363 only): Setting the
mailbox 1 password
BOX1 PASSWORD
ID=
To prevent other users from retrieving your
messages, program a password for mailbox 1.
1. Press {MENU}.
2. Press {#}, then {5}{1}.
3. Enter a 3-digit number except a number
using digits 0 or 7.
L The default ID is “555”.
4. Press {SET}.
5. Press {MENU}.
Code #52 (KX-FP363 only): Setting the
mailbox 2 password
BOX2 PASSWORD
ID=
To prevent other users from retrieving your
messages, program a password for mailbox 2.
1. Press {MENU}.
2. Press {#}, then {5}{2}.
3. Enter a 3-digit number except a number
using digits 0 or 7.
L The default ID is “555”.
4. Press {SET}.
5. Press {MENU}.
Code #54 (KX-FP363 only): Changing the
recording time for your TAD/FAX greeting
message
GREETING TIME
=16s[±]
“16s” (default): Maximum recording time is 16
seconds.
45
Page 48
8. Programmable Features
“60s”: Maximum recording time is 60 seconds.
See page 35 for details.
Code #55 (KX-FP363 only): Greeting
message for mailbox 1
BOX1 GREETING
CHECK[±]
See page 39 for details.
Code #56 (KX-FP363 only): Greeting
message for mailbox 2
BOX2 GREETING
CHECK[±]
See page 39 for details.
Code #58: Setting the original mode
ORIGINAL
=NORMAL[±]
To send or copy a document with faint or dark
writing, set this feature before starting
transmission or copying.
“NORMAL” (default): Used for normal writing.
“LIGHT”: Used for faint writing.
“DARKER”: Used for dark writing.
Code #60 (KX-FP363 only): Setting the
message transfer
MESSAGE TRANSFER
=OFF[±]
To transfer recorded incoming messages to
another telephone (page 40), activate this
feature and program the transfer telephone
number.
1. Press {MENU}.
2. Press {#}, then {6}{0}.
3. Press {A} or {B} repeatedly to select “ON”.
4. Press {SET}.
5. Enter the transfer telephone number.
6. Press {SET}.
7. Press {MENU}.
To hear an incoming message (ICM) from the
speaker when the answering device is recording
the message.
“ON” (default): You can monitor the incoming
message.
“OFF”: Deactivates this feature.
Code #68: Setting the Error Correction Mode
(ECM)
ECM SELECTION
=ON[±]
This feature is available when the
transmitting/receiving fax machines are ECM
compatible.
“ON” (default): To send a fax even if there is static
interference on the telephone line.
“OFF”: Deactivates this feature.
L You cannot change the setting when received
documents are in memory.
Code #70 (KX-FP363 only): Calling your
pager
PAGER CALL
=OFF[±]
See page 41 for details.
Code #76: Setting the connecting tone
CONNECTING TONE
=ON[±]
If you often have trouble when sending faxes,
this feature allows you to hear connecting tones;
fax tone, ring back tone and busy tone. You can
use these tones to confirm the status of the other
party’s machine.
L If the ring back tone continues, the other
party’s machine may not be a facsimile or
may have run out of paper. Check with the
other party.
L The connecting tone volume cannot be
adjusted.
“ON” (default): You will hear connecting tones.
“OFF”: Deactivates this feature.
Code #61 (KX-FP363 only): Checking,
recording or erasing the transfer greeting
message
TRNS-GREETING
CHECK[±]
See page 40 for details.
Code #67 (KX-FP363 only): Setting the
incoming message monitor
ICM MONITOR
=ON[±]
46
Code #77 (KX-FP363 only): Changing the
receiving mode in the auto answer setting
Code #80: Resetting advanced features to
their default settings
SET DEFAULT
RESET=NO[±]
To reset the advanced features:
1. Press {MENU}.
2. Press {#}, then {8}{0}.
3. Press {A} or {B} repeatedly to select “YES”.
4. Press {SET}.
5. Press {SET} again.
6. Press {MENU}.
L ECM selection (feature #68, page 46) will
not be reset.
8. Programmable Features
47
Page 50
9. Help
9HelpError Messages
9.1 Error messages –
Reports
If a problem occurs during fax transmission or
reception, one of the following communication
messages will be printed on the sending and
journal reports (page 24).
COMMUNICATION ERROR
(Code: 40-42, 46-72, FF)
L A transmission or reception error occurred.
Try again or check with the other party.
COMMUNICATION ERROR
(Code: 43, 44)
L A line problem occurred. Connect the
telephone line cord to a different jack and try
again.
L An overseas transmission error occurred. Try
using the overseas mode (feature #23, page
43).
DOCUMENT JAMMED
L The document is jammed. Remove the
jammed document (page 55).
ERROR-NOT YOUR UNIT
(Code: 54, 59, 70)
L A transmission or reception error occurred
because of a problem with the other party’s
fax machine. Check with the other party.
MEMORY FULL
L The memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper (page 12)
or clear the jammed paper (page 53).
NO DOCUMENT
L The document was not fed into the unit
properly. Re-insert the document and try
again.
OTHER FAX NOT RESPONDING
L The other party’s fax machine is busy or has
run out of recording paper. Try again.
L The document was not fed properly. Re-
insert the document and try again.
L The other party’s fax machine rings too many
times. Send the fax manually (page 23).
L The other party’s machine is not a fax
machine. Check with the other party.
L The number you dialled is not in service.
PRESSED THE STOP KEY
L{STOP} was pressed and fax communication
was cancelled.
OK
L Fax communication was successful.
9.2 Error messages –
Display
If the unit detects a problem, one or more of the
following messages will appear on the display.
CALL SERVICE
L There is something wrong with the unit.
Contact our service personnel.
CHECK DOCUMENT
L The document was not fed into the unit
properly. Re-insert the document. If
misfeeding occurs frequently, clean the
document feeder rollers (page 55) and try
again.
L Attempted to transmit a document longer
than 600 mm. Press {STOP} to remove the
document. Divide the document into two or
more sheets and try again.
CHECK MEMORY
L The memory (telephone numbers,
parameters, etc.) has been erased. Reprogram.
CHECK PAPER
L The recording paper is not installed or the
unit has run out of paper. Install paper and
press {START} to clear the message.
L The recording paper was not fed into the unit
properly (page 54). Reinstall paper (page 12)
and press {START} to clear the message.
L The recording paper has jammed near the
recording paper entrance. Clear the jammed
paper (page 53) and press {START} to clear
the message.
remove the splitter and connect the unit to the
wall jack directly. If the unit operates properly,
check the splitter.
49
Page 52
9. Help
I cannot make calls.
L The dialling mode setting is wrong. Change
the setting of feature #13 (page 43).
The unit does not work.
L Disconnect the unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your telephone company.
The unit does not ring.
L The ringer volume is turned OFF. Adjust it
(page 14).
L The ring setting of feature #06 is set to
“RINGER OFF”. Change to another ring
setting (page 43) (KX-FP363 only).
The unit displays “CHECK PAPER” though the
paper is inserted.
L The paper is inserted halfway. Insert it
correctly (page 12) and press {START} to
clear the message.
The other party complains they only hear a
fax tone and cannot talk.
L FAX ONLY mode is set. Tell the other party
the number is only used for faxes.
L Change the receiving mode:
– KX-FP343: TEL mode (page 28)
– KX-FP363: TAD/FAX mode (page 29) or
TEL mode (page 28)
The {REDIAL/PAUSE} button does not
function properly.
L If this button is pressed during dialling, a
pause will be inserted. If pressed
immediately after a dial tone is obtained, the
last number dialled will be redialled.
The receive mode does not function properly.
L The Distinctive Ring is set (feature #31, page
32).
During programming, I cannot enter the code
or ID number.
L Use the speakerphone in a quiet room.
L If you have difficulty hearing the other party,
adjust the volume.
9.3.2 Fax – sending
I cannot send documents.
L The telephone line cord is connected to the
EXT jack on the unit. Connect to the LINE
jack (page 13) (KX-FP343 only).
L The other party’s fax machine is busy or has
run out of recording paper. Try again.
L The other party’s machine is not a fax
machine. Check with the other party.
L The other party’s fax machine rings too many
times. Send the fax manually (page 23).
The other party complains that letters on
their received document are distorted or not
clear.
L If your line has special telephone services
such as call waiting, the service may have
been activated during fax transmission.
Connect the unit to a line that does not have
these services.
L An extension telephone on the same line is
off the hook. Hang up the extension
telephone and try again.
L Try copying the document. If the copied
image is clear, there may be something
wrong with the other party’s machine.
The other party complains that smudges or
black lines appear on their received
document.
L The glass or rollers are dirty. Clean them
(page 55).
I cannot send a fax overseas.
L Use the overseas transmission mode of
feature #23 (page 43).
L Add two pauses at the end of the telephone
number or dial manually.
9.3.3 Fax – receiving
I cannot receive documents.
L The telephone line cord is connected to the
EXT jack on the unit. Connect to the LINE
jack (page 13) (KX-FP343 only).
50
Page 53
9. Help
L When you have a single telephone line and
subscribe to a telephone company’s voice
mail service, you must also subscribe to the
duplex ring service (page 32).
I cannot receive documents automatically.
L The receiving mode is set to TEL mode.
Change the receiving mode:
– KX-FP343: FAX ONLY mode (page 28).
– KX-FP363: TAD/FAX mode (page 29) or
FAX ONLY mode (page 29).
L The time taken to answer the call is too long.
Decrease the number of rings in feature #06
(page 43).
L The greeting message is too long. Record a
shorter message (page 35) (KX-FP363 only).
The display shows “CONNECTING.....”, but
faxes are not received.
L The incoming call is not a fax. Change the
receiving mode:
– KX-FP343: TEL mode (page 28).
– KX-FP363: TEL mode (page 28) or
TAD/FAX mode (page 29).
A blank sheet is ejected.
L If a blank sheet is ejected after the received
document is printed out, the receiving
reduction rate is not programmed correctly.
Program the proper rate in feature #36 (page
44).
L The other party placed the document in their
fax machine the wrong way. Check with the
other party.
A white line or a smudge appears on your
recording paper.
L The glass or rollers are dirty. Clean them
(page 55).
The printing quality is poor.
Please do not reuse the ink film!
Please use genuine Panasonic replacement
film. Refer to page 8 for further details.
L The other party sent a faint document. Ask
them to send a clearer copy of the document.
L The thermal head is dirty. Clean it (page 56).
L Some paper has instructions recommending
which side to print on. Try turning the paper
over.
L You may have used paper with a cotton
and/or fibre content that is over 20%, such as
letterhead or resume paper.
The other party complains that they cannot
send a document.
L The receiving mode is set to TEL mode.
Change the receiving mode:
– KX-FP343: FAX ONLY mode (page 29).
– KX-FP363: TAD/FAX mode (page 29) or
FAX ONLY mode (page 29).
L The memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper (page 12)
or clear the jammed paper (page 53).
I cannot select the desired receiving mode.
L If you want to set TAD/FAX (KX-FP363) or
FAX ONLY mode:
– KX-FP343: Press {RECEIVE MODE}
repeatedly until FAX ONLY mode is
displayed.
– KX-FP363: Set the desired mode using
feature #77 (page 46), and press {AUTO ANSWER} repeatedly until the desired
mode is displayed.
L If you want to set TEL mode, press
{RECEIVE MODE} (KX-FP343)/{AUTO
ANSWER} (KX-FP363) repeatedly until TEL
mode is displayed.
L The Distinctive Ring of feature #31 is
activated (page 32) (KX-FP343 only).
9.3.4 Copying
The unit will not make a copy.
L You cannot make a copy during
programming. Make the copy after
programming.
L You cannot make a copy during telephone
conversation.
A black line, a white line or smudge appears
on the copied document.
L The glass or rollers are dirty. Clean them
(page 55).
The copied image is distorted.
L The thermal head is dirty. Clean it (page 56).
The printing quality is poor.
Please do not reuse the ink film!
Please use genuine Panasonic replacement
film. Refer to page 8 for further details.
Original
Copy
ABC
51
Page 54
9. Help
L Some paper has instructions recommending
which side to print on. Try turning the paper
over.
L You may have used paper with a cotton
and/or fibre content that is over 20%, such as
letterhead or resume paper.
9.3.5 Using an answering
machine (KX-FP343 only)
I cannot receive documents automatically.
L Your greeting message on the answering
machine is too long. Shorten the message.
Record a message up to 10 seconds long.
L The answering machine rings too many
times. Set to 1 or 2 rings.
I cannot receive voice messages.
L Check if the answering machine is turned ON
and connected to the fax machine properly.
L Set the number of rings on the answering
machine to 1 or 2.
I cannot retrieve recorded voice messages
on the answering machine from a remote
location.
L You did not program your remote access
code into your fax machine correctly.
Program the same code that is programmed
on the answering machine on the fax
machine with feature #12 (page 43).
I pressed the remote access code to access
the answering machine remotely, but the line
was disconnected.
L The code may include “#” which is used for
certain features provided by telephone
companies. Change the code on the
answering machine to another number which
does not include “#”. Also change the code of
the fax machine with feature #12 (page 43).
9.3.6 Answering device (KXFP363 only)
I cannot retrieve recorded messages from a
remote location.
L Press the remote operation ID correctly and
firmly (page 37).
Messages in the mailbox do not play back.
L The mailbox password is wrong. Enter the
correct password.
– For mailbox 1 password, see feature #51
(page 45).
– For mailbox 2 password, see feature #52
(page 45).
The other party complains that they cannot
leave a voice message.
L The memory is full. Erase unnecessary
messages (page 36, 40).
9.3.7 If a power failure occurs
L The unit will not function.
L The unit is not designed for making
emergency telephone calls when the power
fails. Alternative arrangements should be
made for access to emergency services.
L Fax transmission and reception will be
interrupted.
L If delayed transmission (feature #25, page
44) is programmed and the start time is
passed during a power failure, transmission
will be attempted soon after power is
restored.
L If any fax documents are stored in the
memory, they will be lost. When power is
restored, a power down report will be printed
out stating which contents in the memory
have been erased.
Jams
Callers complain that they cannot send a
document.
L Your answering machine has run out of
recording tape. Rewind the tape to record
messages.
L You set the answering machine to only give a
greeting message.
52
Page 55
9.4 Recording paper jam
9.4.1 When the recording paper
has jammed in the unit
The display will show the following.
9. Help
3 Open the back cover (1).
PAPER JAMMED
1 Open the front cover (1) by pulling up the
centre part (2).
2
1
2 Release the back cover by pushing the green
button (1) on the right side of the unit.
OR
Release the back cover by pushing the green
lever (2) in the unit.
1
4 Remove the jammed recording paper (1).
1
5 Turn the gear with the blue core (1) in the
direction of the arrow.
2
1
1
53
Page 56
9. Help
L Make sure that the ink film is wrapped
around the blue core (2) at least once.
Correct
2
1 turn
Tight
Incorrect
The ink film is not wrapped
around the blue core.
Slack/Crease
Reverse
7 Remove the recording paper and straighten.
Pull the tension plate forward (1) and hold
open while inserting the paper.
1
9.4.2 When the recording paper
was not fed into the unit properly
The display will show the following.
CHECK PAPER
Remove the recording paper and straighten. Pull
the tension plate (1) forward and hold open
while inserting paper.
Press {START} to clear the message.
6 First close the back cover securely (1) by
pushing down on the dotted area at both
ends (2). Then close the front cover
securely (3).
2
1
3
54
1
{START}
Page 57
9. Help
Cleaning
9.5 Document jams –
sending
1 Open the front cover (1) by pulling up the
centre part (2). Remove the jammed
document carefully (3).
2
1
2 Close the front cover securely (1).
3
9.6 Document feeder
cleaning
Clean the document feeder in the following
cases:
– If misfeeding of the document occurs
frequently.
– If smudges or black/white lines appear on the
original document when transmitting or
copying.
1 Disconnect the power cord and the
telephone line cord.
2 Open the front cover (1) by pulling up the
centre part (2).
2
1
Note:
L Do not pull out the jammed paper forcibly
before opening the front cover.
1
3 Clean the document feeder rollers (1) and
rubber flap (2) with a cloth moistened with
isopropyl rubbing alcohol, and let all parts
dry thoroughly. Clean the glass (3) with a
soft, dry cloth.
Caution:
L Do not use paper products, such as
paper towels or tissues.
12
3
55
Page 58
9. Help
4 Close the front cover securely (1).
1
5 Connect the power cord and the telephone
line cord.
9.7 Thermal head cleaning
If smudges or black/white lines appear on a
copied/received document, check whether there
is dust on the thermal head. Clean the thermal
head to remove the dust.
Release the back cover by pushing the green
lever (2) in the unit.
1
2
4 Open the back cover (1). Remove the ink
film (2).
1
1 Disconnect the power cord and the
telephone line cord.
2 Open the front cover (1) by pulling up the
centre part (2).
2
1
3 Release the back cover by pushing the green
button (1) on the right side of the unit.
OR
2
5 Clean the thermal head (1) with a cloth
moistened with isopropyl rubbing alcohol,
and let it dry thoroughly.
Caution:
L To prevent a malfunction due to static
electricity, do not use a dry cloth and
do not touch the thermal head directly.
1
56
6 Reinstall the ink film and close the covers
(see steps 4 to 6 on page 10)
Page 59
7 Connect the power cord and the telephone
line cord.
9. Help
57
Page 60
10. General Information
10General InformationPrinted Reports
10.1 Reference lists and
reports
You can print out the following lists and reports
for your reference.
Setup list:
provides you with the current settings of the
basic and advanced programming features
(page 42 to page 47).
Telephone number list:
provides you with names and numbers which are
stored in the one-touch dial and navigator
directory.
Journal report:
keeps records of fax transmission and reception.
This report will be printed automatically after
every 30 fax communications (feature #22, page
43).
Printer test:
allows you to check the print quality of your unit.
If the test print has a smudge, or blurred points or
lines, clean the thermal head (page 56).
Broadcast programming list:
provides you with names and numbers which are
stored in the broadcast memory (page 25).
Caller ID list:
keeps records of the last 30 callers after
subscribing to a Caller ID service. This report will
be printed automatically after every 30 callers
(feature #26 on page 44).
4 Press {MENU}.
Specifications
{MENU}{PRINT REPORT}
{<}{>}
{SET}
{STOP}
1 Press {PRINT REPORT}
OR
Press {MENU} repeatedly to display “PRINT REPORT”.
2 Press {<} or {>} repeatedly to display the
desired item.
3 Press {SET} to start printing.
L To stop printing, press {STOP}.
58
Page 61
10. General Information
10.2 Technical data about this product
Applicable lines:Public Switched Telephone Network
Document size:Max. 216 mm in width, Max. 600 mm in length
Effective scanning width:208 mm
Effective printing width:202 mm
Transmission time
Scanning density:Horizontal: 8 pels/mm
Photo resolution:64-level
Scanner type:Contact Image Sensor
Printer type:Thermal Transfer on plain paper
Data compression system: Modified Huffman (MH), Modified READ (MR), Modified Modified Read
Operating environment:5°C–35°C, 20%–80% RH (Relative Humidity)
Dimensions:Approx. height 185 mm × width 355 mm × depth 275 mm
Mass (Weight):Approx. 3.4 kg
Power consumption:Standby: KX-FP343: Approx. 4.0 W, KX-FP363: Approx. 4.4 W
Power supply:220-240 V AC, 50/60 Hz
Fax memory capacity:Approx. 25 pages of memory transmission
Transmission: Approx. 12 W
Reception: Approx. 40 W (When receiving a 20% black document)
Copy: Approx. 55 W (When copying a 20% black document)
Maximum: Approx. 135 W (When copying a 100% black document)
Approx. 28 pages of memory reception
(Based on the ITU-T No. 1 Test Chart in standard resolution, without
using the Error Correction Mode.)
*3
:
Approx. 18 minutes of recording time including greeting messages
*2
*2
*1 Transmission speed depends upon the contents of the pages, resolution, telephone line conditions
and capability of the other party’s machine.
*2 Transmission speed is based upon the ITU-T No. 1 Test Chart. If the capability of the other party’s
machine is inferior to your unit, the transmission time may be longer.
*3 Recording time may be reduced by the calling party’s background noise.
59
Page 62
10. General Information
Paper specifications
ITU-T No. 1 Test Chart
Recording paper size:A4: 210 mm × 297 mm
Recording paper weight:60 g/m
2
to 90 g/m
2
Note for recording paper:
L Do not use the following types of paper:
– Paper with a cotton and/or fibre content that is over 20%, such as letterhead paper or paper used
for resumes
– Extremely smooth or shiny paper, or paper that is highly textured
– Coated, damaged or wrinkled paper
– Paper with foreign objects attached, such as tabs or staples
– Paper which has dust, lint or oil stains
– Paper that will melt, vaporize, discolour, scorch or emit dangerous fumes near 200 °C, such as
vellum paper. These materials may transfer onto the fusing roller and cause damage.
– Moist paper
L Some paper only accepts print on one side. Try using the other side of the paper if you are not happy
with the print quality or if misfeeding occurs.
L For proper paper feeding and best print quality, we recommend using long-grained paper.
L Do not use paper of different types or thickness at the same time. This may cause a paper jam.
L Avoid double-sided printing.
L Do not use paper printed from this unit for double-sided printing with other copiers or printers. This
may cause a paper jam.
L To avoid curling, do not open paper packs until you are ready to use the paper. Store unused paper
in the original packaging, in a cool and dry location.
Note:
L Any details given in these instructions are subject to change without notice.
L The pictures and illustrations in these instructions may vary slightly from the actual product.