Panasonic KX-FP101 Service manual

INSERT DOCUMENT

INSERT RECORDING
PAPER

CASSETTE OPEN
LEVER

DOCUMENT SENSOR

READ POSITION SENSOR

OPERATION PANEL BOARD

DOCUMENT
EXIT

RECORDING
PAPER EXIT

COVER OPEN SENSOR

SEPARATION ROLLER

IMAGE SENSOR

DOCUMENT FEED ROLLER

THERMAL HEAD

INK FILM

WIND

PLATEN
ROLLER

DIGITAL UNIT

PAPER TRAY

INK FILM

SUPPLY

POWER SUPPLY

ANALOG UNIT

INK FILM END SENSOR

PICK UP ROLLER

PAPER TOP SENSOR

Disconnect the power cord and the telephone

1

line cord.
Open the cover by pressing the cover open

2

button, take out the film cartridge and then
remove the Pickup Base Ass'y.

Clean the Pickup Roller bar with a cloth

3

moistened with isopropyl rubbing alcohol,
and let it dry thoroughly.

Install the Pickup Base Ass'y into the main

4

cabinet and set the film cartridge.
Close the cover securely by pushing down on
both ends.

Connect the power cord and the telephone line

5

cord.

Caution:

To prevent a malfunction due to static electricity,
do not use a dry cloth and do not touch the
thermal head directly with your fingers.

Pickup Base Ass'y

Pickup Roller

If the unit does not eject any recording paper during reception or copying, the recording paper has jammed.

BACK

Remove the jammed paper.

When paper has jammed under the film cartridge

The display will show the following message.
Display:

Remove the jammed paper as follows.

Open the cover by pressing the cover open button.

PAPER JAMMED

1

Remove the film cartridge.

2

Remove the jammed recording paper.

3

Film cartridge

Cover open
button

If the film is slack, turn the film cartridge over and

4

tighten it by winding the gears.

Incorrect Correct

Turn the film cartridge over so that the “BACK” is

5

facing up.

Replace the film cartridge by first placing the front

6

of the cartridge into the unit and then lowering the
“BACK” of the cartridge into place.

Close the cover securely by pushing down on the

7

dotted area at both ends.

Gears

Tight

Film
cartridge

Connect the handset cord.

1

Connect the telephone line cord.

2

Connect the power cord.

3

The unit will automatically start to
detect the dialing mode of your
telephone line (see below).

When the power is turned on for the
first time, the unit will print some
basic information.

120 V, 60 Hz

Power surge

( )

Power cord

Wall jack

Line surge

( )

Note:

For additional equipment protection, we recommend the use of a surge protector. The following types are
available; TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.), SPIKE BLOK MODEL SK6-0 (TRIPPE
MFG. CO.), SUPER MAX (PANAMAX) or MP1 (ITW LINX).
The warranty does not cover damage due to power line surges or lightning.
When you operate this product, the power outlet should be near the product and easily
If you want to connect an answering machine to the unit.

Telephone

Connect to “LINE”.

Handset cord

Automatic dialing mode setting

When the telephone line cord and the power cord are connected, the unit will automatically start to detect
the dialing mode of your telephone line.

Display:

Wait until one of the following messages is displayed.

CHECKING LINE

LINE IS TONE

Your line has touch tone service.

LINE IS PULSE

If the power cord is disconnected or a power failure occurs, the unit will detect the dialing mode again when
power is restored.
If you connect the power cord before connecting the telephone line cord, the following messages will be
shown alternately.

Connect the telephone line cord.

Your line has rotary pulse dial service.

INSERT TEL LINENO TEL LINE

Remove the shipping tape from the paper stacker.

1

Lift the front of the unit and insert the paper

2

stacker into the side slots.

Confirm if the paper stacker is locked into the

3

center slots.

Side slots

Bottom

Paper
stacker

Paper stacker

Center slots

Slide the paper stacker until it stops.

4

Paper stacker

Remove the shipping tape from the unit.

1

Shipping tape

Insert the two tabs on the paper tray into the slots

2

on the back of the unit.

Do not place the unit in areas where the paper
tray may be obstructed by a wall, etc.

Paper tray

Tabs

Slots

1. Pull the cassette open lever forward and remove
all of the installed paper.

2. Add paper to the removed paper and straighten it.

3. Fan the stack of paper.

4. Pull the cassette open lever forward and insert

the paper into the cassette.

Cassette
open lever

Minimum size

Maximum size

Effective scanning area Document weight

Single sheet:

45 g/m
(12 lb. to 24 lb.)

Multiple sheets:

60 g/m2 to 75 g/m2
(16 lb. to 20 lb.)

128 mm

(5")

(5")

128 mm

216 mm (81/2")

")

8

/

5

(23

600 mm

4 mm

Scanned

area

208 mm (8

Paper width

216 mm (8

3

/16")

1

/2")

Note:

Remove clips, staples or other similar fastening objects.
Check that ink, paste or correction fluid has dried.
Do not send the following types of documents. Use copies for fax transmission.
— Chemically treated paper such as carbon or carbonless duplicating paper
— Electrostatically charged paper
— Heavily curled, creased or torn paper
— Paper with a coated surface
— Paper with a faint image
— Paper with printing on the opposite side that can be seen through the front (e.g. newspaper)

2

to 90 g/m2

The logo can be your company, division or name.

Press .

1

Press , then .

2

Press .

3

Enter your logo, up to 30 characters, by using the

4

dial keypad or JOG DIAL.

Example: Bill

1. Press twice.

2. Press six times.

3. Press six times.

4. Press to move the cursor to the next space

MENU

Display:

0 2

START/SET/COPY

2

4

5

and press six times.

5

1.SYSTEM SET UP

YOUR LOGO

LOGO=

LOGO=B

Cursor

LOGO=Bi

LOGO=Bil

1
4
7

23
56
89
0

INSERT

STOP

START/SET/COPY

JOG DIAL

MENU

LOGO=Bill

Press .

5

Press .

START/SET/COPY

SETUP ITEM [ ]

MENU

6

To correct a mistake

Press or to move the cursor to the
incorrect character, then make the correction.

To delete a character

Move the cursor to the character you want to delete
and press .

STOP

Note:

You can enter your logo by rotating

JOG DIAL
JOG DIAL

(see the next page). If using

, press to move the cursor.

To insert a character

1. Press or to move the cursor to

the position to the right of where you want
to insert the character.

2. Press (One-Touch Dial key 2) to
insert a space and enter the character.

INSERT

Instead of pressing the dial keys, you can select characters using the JOG DIAL.

1. Rotate until the desired character is

JOG DIAL

displayed.

2. Press to move the cursor to the next space.
The character displayed in step 1 is inserted.

3. Return to step 1 to enter the next character.

Display order of characters

Capital

alphabet

: Rotating to

Lower case

alphabet

Number

: Rotating to

Symbol

1
4
7

23
56
89
0

JOG DIAL

When the unit detects the end of the film, the following message will be displayed.
Display:

FILM NEAR EMPTY

The remaining film prints about 15 pages of letter size document.
Prepare a new film cartridge.

FILM EMPTY

The following is available for replacement:
KX-FA65: Film cartridge (prints about 330 letter size pages)

Open the cover by pressing the cover open button.

The film is empty. Install a new film cartridge.

1

Remove the used film cartridge.

2

Remove the film stopper from the new film

3

cartridge by pressing it up.

Film cartridge

Cover open
button

If the film is slack, tighten it by winding the gears.

4

Incorrect Correct

Film stopper

Gears

Tight

BACK

Turn the film cartridge over so that the “BACK”

BACK

5

mark is facing up.

Insert the new film cartridge by first placing the

6

front of the cartridge into the unit and then lowering
the “BACK” of the cartridge into place.

Close the cover securely by pushing down on the

7

dotted area at both ends.

The unit will check that there is no slack on the
film. The following message will be displayed.

Film
cartridge

Display:

•How much film you have left

To check the amount of remaining film, press FILM REMAINING while the unit is idle. The display indicates the approximate
amount of remaining film.

Display:

FILM E F

FILM E F

PLEASE WAIT

When the film indicator points to this position, the remaining film will print up to 25
pages of letter size documents. Prepare a new film or film cartridge for replacement.

If misfeeding occurs frequently or if dirty patterns or black bands appear on a copied or transmitted document,
clean the document feeder.

Disconnect the power cord and the telephone

1

line cord.

Open the cover by pressing the cover open button.

Telephone

2

Clean the document feed rollers, separation roller

3

and rubber flap with a cloth moistened with isopropyl
rubbing alcohol, and let all parts dry thoroughly.

Clean the white plate and glass with a soft dry

4

cloth.

Close the cover securely by pushing down on

5

both ends.

Connect the power cord and the telephone line

6

cord.

Caution:

Do not use paper products, such as paper towels
or tissues, to clean the inside of the unit.

Cover open
button

Glass

White plate

Power cord

Rubber flap
Separation roller

Document feed rollers

If dirty patterns or black or white bands appear on a copied or received document, clean the thermal head and
black bar.

Disconnect the power cord and the telephone

1

line cord.

Open the cover by pressing the cover open button.

Thermal head

2

Clean the thermal head and black bar with a cloth

3

moistened with isopropyl rubbing alcohol, and let it
dry thoroughly.

Close the cover securely by pushing down on

4

both ends.

Connect the power cord and the telephone line

5

cord.

Caution:

To prevent a malfunction due to static electricity,
do not use a dry cloth and do not touch the
thermal head directly with your fingers.

Black bar

DISPLAY MESSAGE CAUSE AND REMEDY

CALL SERVICE

CHECK COVER

CHECK DOCUMENT

CHECK FILM

CHECK MEMORY

CHECK PAPER

FAX IN MEMORY

FAX MEMORY FULL

FILM EMPTY

• There is something wrong with the unit. Contact our service personnel.
[This error is displayed when the thermal head does not warm up. Check the thermistor
on the thermal head and connector lead. (for technicians)]

• The cover is open. Close it.

• The document is not fed into the unit properly. Reinsert the document. If misfeeding
occurs frequently, clean the document feeder rollers and try again. If the problem
remains, adjust the feeder pressure. (Refer to page 113.)

• The film cartridge is not inserted property. Reinsert it correctly.

• Memory (telephone numbers, parameters, etc.) has been erased. Re-program.
[The backup battery on the top of the digital board may be low or dead, so check it.]

• The

recording paper is not installed or the unit ran out of paper. Install paper and press

to clear the message.

START/SET/COPY

• The recording paper is not fed into the unit properly or has jammed near the recording
paper

entrance. Clear the jammed paper

and press to clear

START/SET/COPY

the message.
Do not install folded or heavily curled paper in the paper tray.

• The unit has (a) document(s) in memory. See the other message instructions to print
out the document(s).

• Memory is full of received documents due to lack of recording paper or a recording
paper jam, etc. Install paper or clear the jammed paper.

• When performing memory transmission, the document being stored exceeds the
memory capacity of the unit. Transmit the entire document by using manual or automatic
transmission.

• The film is empty. Replace the film or film cartridge with a new one.

• The film is slack. Tighten it and install again.

FILM NEAR EMPTY

FREE FILM EMPTY

JOG-DIAL FULL

• The remaining film can print about 15 pages of letter size documents. Prepare a new

film cartridge.

• The free starter film is empty. Replace the film cartridge with a new one.

• There is no space to store new stations in the JOG DIAL directory. Edit or erase
unnecessary stations.

• A loading error occurred while receiving IQ-data from .

LOADING ERROR

MODEM ERROR

NO FAX REPLY

PAPER JAMMED

Trademark

R

is a registered trademark of FaxSav Incorporated.

• [Refer to 1.8. FEATURES for details on the

• There is something wrong with the modem circuit.

• The other party's fax machine is busy or ran out of recording paper. Try again.

• A recording paper jam occurred under the film cartridge. Clear the jammed paper.
[If the printout jams, please refer to 2.2.1. PAPER JAM.]

service.]

R

R

DISPLAY MESSAGE CAUSE AND REMEDY

PLEASE WAIT

REDIAL TIME OUT

REMOVE DOCUMENT

TRANSMIT ERROR

UNIT OVERHEATED

• The unit is checking if there is no slack on the film. Wait for a while.

• The other party's fax machine is busy or ran out of recording paper. Try again.

• The document is jammed. Remove the jammed document.

• Attempted to transmit a document longer than 600 mm (235/8"). Press the button
to remove the document. Divide the document into two or more sheets and try again.
[Alternately, turn off service code #559 to enable sending of documents longer than

600 mm.]

• A transmission error occurred. Try again.

• The unit is too hot. Let the unit cool down.
[If many copies are nearly all black, this message will be displayed. When this occurs,
open the front cover and let the unit cool down.]

STOP