Panasonic KX-FHD331 User Manual

Page 1
Compact Plain Paper Fax and Copier
Operating Instructions
General Information
Model No.
KX-FHD331
FOR FAX ADVANTAGE ASSISTANCE: – (VOICE) CALL
1-800-HELP-FAX (1-800-435-7329)
–E-MAIL TO
consumerproducts@panasonic.com
for customers in the U.S.A. or Puerto Rico
–REFER TO
www.panasonic.com
for customers in the U.S.A. or Puerto Rico
Please read these Operating Instructions before using the unit and save for future reference.
Page 2
Thank you for purchasing a Panasonic fax machine.
Things you should keep a record of
Attach your sales receipt here.
For your future reference
Date of purchase Serial number
(found on the rear of the unit)
Dealers name and address
Dealers telephone number
Caution:
The Telephone Protection Act of 1991 requires the following information to be clearly stated either at
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the top or bottom margin of the first message page when transmitting messages via FAX machine:
date and time of transmission,identification of the business, entity or person(s) sending the facsimile, andtelephone number of the business, entity or person(s).
To program this information into your unit, complete all the instructions on page 30 to page 33. Note that the images of copied or received documents will remain on the used ink film. Use discretion
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when disposing of the used ink film. Do not rub or use an eraser on the printed side of recording paper, as the print may smear.
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Energy Star:
As an ENERGY STAR® Partner, Panasonic has determined that this product meets the ENERGY
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TAR guidelines for energy efficiency.
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NERGY STAR is a U.S. registered mark.
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Trademarks:
Hammermill is a registered trademark of INTERNATIONAL PAPER in the United States and/or other
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countries. openLCR and openLCR.com are the trademarks of openLCR.com, Inc.
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All other trademarks identified herein are the property of their respective owners.
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Copyright:
This manual is copyrighted by Kyushu Matsushita Electric Co., Ltd. (KME) and its licensee. Under the
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copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of KME and its licensee.
© Kyushu Matsushita Electric Co., Ltd. 2002
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Page 3
Safety instructions
Important safety instructions
When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example near a bathtub, wash bowl, kitchen sink, or the like.
5. Place the unit securely on a stable surface. Serious damage and/or injury may result if the unit falls.
6. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided.
7. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
8. For safety purposes this unit is equipped with a grounded plug. If you do not have this type of outlet, please have one installed. Do not defeat this safety feature by tampering with the plug.
9. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord.
10.Do not overload wall outlets and extension cords. This can result in the risk of fire or electric shock.
11.Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit.
12.To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltage or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used.
13.Unplug this unit from the wall outlet and refer servicing to an authorized service center when the following conditions occur: A. When the power supply cord or plug is
damaged or frayed.
B. If liquid has been spilled into the unit.
14.During thunderstorms, avoid using
15.Do not use this unit to report a gas leak, when
SAVE THESE INSTRUCTIONS
INSTALLATION:
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WARNING:
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OTHER INFORMATION:
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Safety instructions
C. If the unit has been exposed to rain or
water.
D. If the unit does not work normally by
following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.
E. If the unit has been dropped or physically
damaged.
F. If the unit exhibits a distinct change in
performance.
telephones except cordless types. There may be a remote risk of an electric shock from lightning.
in the vicinity of the leak.
Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines.
To prevent the risk of fire or electrical shock, do not expose this product to rain or any type of moisture.
Keep the unit away from electrical noise generating devices, such as fluorescent lamps and motors. The unit should be kept free from dust, high temperature and vibration. The unit should not be exposed to direct sunlight. Do not place heavy objects on top of this unit. Do not touch the plug with wet hands.
For Fax Advantage assistance, call 1-800-435-7329.
3
Page 4

Table of Contents

Table of Contents
Initial Preparation
Accessories
Finding the Controls
Installation
Connections and Setup
Help Button
Included accessories ............................................................................6
Accessory information............................................................................ 7
Location of controls................................................................................8
Overview ................................................................................................ 9
Ink film ................................................................................................. 10
Paper tray ...........................................................................................12
Document tray...................................................................................... 13
Handset................................................................................................ 13
Recording paper .................................................................................14
Selecting the way to use your fax machine.......................................... 15
Case 1: Receives faxes and phone calls (on answering machine)
on a single line (one phone number) .....................................16
Case 2: One line used for fax only.......................................................18
Case 3: Fax machine and telephone share a single line (one phone
number); Fax seldom used ....................................................20
Case 4: Receives faxes and phone calls on a single line, but different
numbers (Distinctive Ring).....................................................22
Case 5: Receives faxes and voice mail on same line, but different
numbers (Distinctive Ring).....................................................24
Case 6: Computer with MODEM and fax machine share a
single line (one phone number) .............................................26
Help function ....................................................................................... 28
Volume
Initial Programming
Telephone
Automatic Dialing
Caller ID
Fax
Sending Faxes
Receiving Faxes
Adjusting volume ................................................................................. 29
Date and time, your logo and fax number............................................30
Storing names and telephone numbers into one-touch dial ................ 34
Storing names and telephone numbers into navigator directory ......... 35
Editing a stored entry ........................................................................... 36
Erasing a stored entry..........................................................................37
Making a phone call using one-touch dial and navigator directory .....38
Caller ID service from your phone company........................................39
Viewing and calling back using caller information ............................... 40
Erasing caller information ....................................................................41
Storing caller information into one-touch dial and navigator directory 42
Sending a fax manually ....................................................................... 43
Documents you can send ...................................................................45
Sending a fax using one-touch dial and navigator directory ...............46
Broadcast transmission ....................................................................... 47
Receiving a fax manually ..................................................................... 51
Receiving a fax automatically .............................................................52
Distinctive Ring
4
Using two or more phone numbers in a single telephone line ............53
For Fax Advantage assistance, call 1-800-435-7329.
Page 5
Copy
Table of Contents
Copying
Making a copy .....................................................................................55
Programmable Features
Features Summary
Programming .......................................................................................58
Basic features .....................................................................................60
Advanced features .............................................................................. 61
Help
Error Messages
Frequently Asked Questions
Replacement
Jams
Cleaning
Reports ...............................................................................................64
Display ................................................................................................65
When a function does not work, check here ........................................ 67
Ink film.................................................................................................. 71
Recording paper jam ........................................................................... 73
Document jams – sending ..................................................................76
Document feeder .................................................................................77
Thermal head.......................................................................................78
General Information
Printed Reports
Caller IQ Feature
Specifications
FCC Information
Warranty
Customer Services
Index
Reference lists and reports ................................................................. 80
openLCR service for the Caller IQ feature ..........................................81
Technical data about this product ........................................................ 84
List of FCC requirements and information ..........................................86
Limited Warranty..................................................................................87
Customer Services directory................................................................89
Program index ..................................................................................... 90
Index ....................................................................................................90
For Fax Advantage assistance, call 1-800-435-7329.
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Page 6

Accessories

Initial Preparation

Included accessories
Power cord........................... 1
Part No. PFJA1030Z
Handset cord........................ 1
Part No. PFJA04C002Z
Ink film.................................. 1 Operating instructions...........1
Telephone line cord ..............1
Part No. PFJA02B002Z
Paper tray (for letter size
recording paper) ...................1
Part No. PFKS1076Z1
Handset................................ 1
Part No. PFJXE0805Z
or PFJXE1105Z
Document tray...................... 1
Part No. PFUS1406Z
Quick start sheet ..................1
Part No. PFQX1696Z
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If any items are missing or damaged, check with the place of purchase.
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Save the original carton and packing materials for future shipping and transportation of the unit.
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The part numbers are subject to change without notice.
Part No. PFQW1736Z
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For Fax Advantage assistance, call 1-800-435-7329.
Page 7
Accessories
Accessory information
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The included film roll is 10 meters (321/2') long. We recommend that you buy a full-size replacement film 70 meters (229') for continuous use of your unit. For best results, use genuine Panasonic replacement film. The ink film is not reusable. Do not rewind and use the ink film again.
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To install legal size recording paper, use the legal paper tray.
Model No. Item Specifications/Usage
KX-FA93 Replacement film 216 mm × 70 m (8
KX-FA52 Legal paper tray See page 12.
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To place an order:
Telephone: Call 1-800-332-5368. Fax: Send a fax to 1-800-237-9080.
Include:
your name, shipping address and telephone number,credit card type, number, expiration date and your signature,order part number and quantity.
Internet: Visit our web site: http://www.panasonic.com/store
(for customers in the U.S.A. ONLY)
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If you have any questions about internet orders, please contact us at:
1
/2" × 229')
E-mail: panasonicdirect@panasonic.com Telephone: 1-866-888-2929
For Fax Advantage assistance, call 1-800-435-7329.
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Page 8

Finding the Controls

Finding the Controls
Location of controls
A
J
I
H
{{{{TONE}}}}
AAAA
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To change from pulse to tone temporarily during dialing when your line has rotary pulse services.
{{{{
CALLER IQ
BBBB
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To use the Caller IQ feature (page 81).
Display
CCCC
{{{{
RECEIVE MODE
DDDD
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To change the receiving mode.
{{{{
LOWER
EEEE
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To select stations 6–10 for one-touch dial (page 34, 38, 46).
{{{{
HELP
FFFF
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To print a quick reference (page 28).
{{{{
CALLER ID
GGGG
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To use caller ID service (page 40, 42).
{{{{
FLASH
HHHH
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To access special telephone services such as call waiting or for transferring extension calls.
{{{{
REDIAL/PAUSE
IIII
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To redial the last number dialed.
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To insert a pause during dialing.
{{{{
MUTE
JJJJ
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To mute your voice to the other party during a conversation. Press this button again to resume the conversation.
}}}}
}}}}
}}}}
}}}}
}}}}
}}}}
K
}}}}
}}}}
BC E
LM
KKKK
LLLL
MMMM
NNNN
OOOO
PPPP
QQQQ
D
F
NOP
{{{{MONITOR}}}}
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To initiate dialing without lifting the handset.
One-touch keys
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To use one-touch dial (page 34, 38, 46).
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To transmit to multiple entries (page 47,
50).
{{{{
NAVIGATOR, VOLUME
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To adjust volume (page 29).
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To search for a stored name (page 38,
46).
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To select the features or feature settings during programming (page 58, 59).
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To navigate to the next operation.
{{{{
{{{{
{{{{
{{{{
}}}}
MENU
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To initiate or exit programming.
}}}}
COPY
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To initiate copying (page 55).
}}}}
STOP
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To stop an operation or cancel programming.
FAX/START, SET
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To initiate fax transmission or reception.
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To store a setting during programming.
}}}}
G
Q
}}}}
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For Fax Advantage assistance, call 1-800-435-7329.
Page 9
Overview
Front view
A
B
C
D
E
F
G
Finding the Controls
Handset
AAAA
Document guides
BBBB
Paper tray
CCCC
Document tray
DDDD
Recording paper entrance
EEEE
Recording paper exit
FFFF
Tension plate
GGGG
Front cover
HHHH
Document exit
IIII
Document entrance
JJJJ
Back cover open button
KKKK
Back cover
LLLL
H
Rear view
A
I
B
C
J
K
D
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Power inlet
AAAA
Telephone line jack
BBBB
External telephone jack
CCCC
Speaker
DDDD
For Fax Advantage assistance, call 1-800-435-7329.
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Page 10

Installation

Installation
Ink film
1
Open the front cover by pulling up the center part.
Center part
Front cover
2
Push the back cover open button (green) on the right side of the unit. OR Push the back cover open lever (green) inside of the unit.
Back cover open button (green)
3
Open the back cover.
Back cover
4
Insert the gear of blue core of the front ink film roll into the left slot of the unit ( Insert the rear ink film roll (
Gear of blue core
1
Left slot
).
Rear ink film roll
2
).
Back cover open lever (green)
Front ink film roll
10
For Fax Advantage assistance, call 1-800-435-7329.
Page 11
Installation
5
Turn the gear of blue core in the direction of the arrow.
Gear of blue core
Ink film
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Make sure that the ink film is wrapped around the blue core at least once.
Correct
6
Close the back cover securely by pushing down on the dotted area at both ends ( Close the front cover securely (
1
2
Front cover
Note:
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The ink film is safe to touch, and will not rub off on your hands like carbon paper.
).
Dotted area
Back cover
).
Incorrect
Blue core
The ink film is not wrapped around the blue core.
1 turn
Tight
Slack
Reverse
For Fax Advantage assistance, call 1-800-435-7329.
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Page 12
Installation
Paper tray
The included paper tray is for letter size recording paper. Insert tabs on the paper tray into slots on the back of the unit.
Paper tray
Tabs
Slots
Note:
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Do not place the unit in an area where the paper tray may be obstructed (i.e. by a wall etc.).
To use legal size paper
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Please purchase a legal paper tray, Model No. KX-FA52 (page 7) and install it.
KX-FA52 Legal paper tray
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For Fax Advantage assistance, call 1-800-435-7329.
Page 13
Installation
Document tray
Attach the document tray into the slots on the recording paper exit.
2
The recording paper will be ejected from the top of the unit after printing. The document tray prevents the printed paper from curling.
Document tray
Document tray
1
Slots
Handset
Connect the handset cord.
Handset cord
Printed paper
For Fax Advantage assistance, call 1-800-435-7329.
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Page 14
Installation
Recording paper
Letter or legal size recording paper can be loaded. The unit can hold up to 50 sheets of 75 g/m2 (20 lb.) paper. You may use 60 g/m page 85. For superior results, we recommend Hammermill paper, please install a legal paper tray (page 12).
1
Fan the stack of paper to prevent a paper jam.
2
Pull the tension plate forward and hold open while inserting the paper.
2
to 90 g/m2 (16 lb. to 24 lb.) paper. See the note for paper specifications on
To add paper
1. Pull the tension plate forward and hold open
2. Add paper to the stack of paper you removed
3. Fan the stack of paper.
4. Pull the tension plate forward and hold open
®
Jet Print paper. If you use legal size
while removing all of the installed paper.
and straighten.
while inserting the paper.
Tension plate
Tab
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The paper should not be over the tab.
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If the paper is not inserted correctly, readjust the paper, or the paper may jam.
Correct
Side to be printed face down.
Recording paper entrance
Tension plate
Incorrect
Stack of paper
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For Fax Advantage assistance, call 1-800-435-7329.
Page 15

Connections and Setup

Connections and Setup
Selecting the way to use your fax machine
You may already have other devices such as telephone or telephone answering machine besides the fax machine. You may use them in the same room or different room. Depending on your situation, select the way you prefer to use your fax machine. – Case 1:
Receives faxes and phone calls (on answering machine) on a single line (one phone number) (page 16)
Case 2:
One line used for fax only (page 18)
Case 3:
Fax machine and telephone share a single line (one phone number); Fax seldom used (page 20)
Case 4:
Receives faxes and phone calls on a single line, but different numbers (Distinctive Ring) (page 22)
Case 5:
Receives faxes and voice mail on same line, but different numbers (Distinctive Ring) (page 24)
Case 6:
Computer with MODEM and fax machine share a single line (one phone number) (page 26)
Connecting to a telephone line jack and power outlet
Connect to LINE
Line surge
( )
Telephone line cord
Power cord
protector
To a power outlet (120 V, 60 Hz)
Power surge
( )
protector
To a single telephone line jack (RJ11C)
Using surge protectors
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The warranty does not cover damage due to power line surges or lightning. For additional equipment protection, we recommend the use of a surge protector. The following types are available: TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.), SPIKE BLOK MODEL SK6-0 (TRIPPE MFG. CO.), SUPER MAX (PANAMAX) or MP1 (ITW LINX).
Note:
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To avoid malfunction, do not position fax machine near appliances such as TVs or speakers which generate an intense magnetic field.
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If any other device is connected on the same line, this unit may disturb the network condition of the device.
Caution:
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When you operate this product, the power outlet should be near the product and easily accessible.
For Fax Advantage assistance, call 1-800-435-7329.
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Page 16
Connections and Setup
Case 1: Receives faxes and phone calls (on answering machine) on a single line (one phone number)
Your situation
You wish to use the fax machine and your answering machine in the same room.
Telephone wiring image in house or office
Single telephone line (1 phone number)
Fax machine
Answering machine
Connections
Telephone line cord
Power cord
Remove the stopper.
Answering machine (Not included)
To a single telephone line jack
To a power outlet
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For Fax Advantage assistance, call 1-800-435-7329.
Page 17
Connections and Setup
How to set up
{RECEIVE MODE}
{+}{-}
{FAX/START}
Set the fax machine to FAX ONLY mode by
1
pressing following is displayed.
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Press
2
setting to 5 and press
Turn on your answering machine.
3
Adjust a ring setting of the answering
4
machine less than 4.
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{{{{
RECEIVE MODE
FAX ONLY MODE 3 RINGS
The display will show the number of rings before the fax machine answers a call in FAX ONLY mode.
{{{{++++}}}}
This will allow the answering machine to answer the call first.
or
{{{{----}}}}
to change the ring
{{{{
SET
}}}}
until the
FAX
TEL
}}}}
.
{SET}
How to receive calls
At first your answering machine will pick up the call.
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If the call is a phone call, the answering machine will record voice message automatically.
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If a fax calling tone is detected, the answering machine will be disconnected and the call will be switched to the fax machine. The fax machine will receive a fax automatically.
If the answering machine is turned off
The fax machine will ring 5 times and receive a fax automatically.
With the fax machine
1. When the fax machine rings, lift the handset
of the fax machine.
2. When document reception is required, a fax calling tone (slow beep) is heard, or no sound
{{{{
is heard, press
3. Replace the handset.
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The fax machine will start reception.
With an extension telephone
1. When the extension telephone rings, lift the
handset of the extension telephone.
2. When document reception is required, a fax calling tone (slow beep) is heard, or no sound is heard, press activation code) firmly.
3. Replace the handset.
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The fax machine will start reception.
Note:
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You can change the fax activation code in feature #41 (page 62).
FAX/START
{{{{****}}}}{{{{####}}}}{{{{9}}}}
}}}}
.
(pre-selected fax
For Fax Advantage assistance, call 1-800-435-7329.
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Page 18
Connections and Setup
Case 2: One line used for fax only
Your situation
You wish to use the fax machine only for fax reception/transmission.
Telephone wiring image in house or office
Single telephone line (1 phone number)
Fax machine
Connections
Telephone line cord
Power cord
Connect to LINE.
To a single telephone line jack
To a power outlet
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For Fax Advantage assistance, call 1-800-435-7329.
Page 19
Connections and Setup
How to set up
{RECEIVE MODE}
{+}{-}
Set the fax machine to FAX ONLY mode by
1
pressing following is displayed.
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{{{{
RECEIVE MODE
FAX ONLY MODE 3 RINGS
The display will show the number of rings before the fax machine answers a call in FAX ONLY mode.
}}}}
until the
FAX
TEL
How to receive calls
Just leave it. When the other party sends a fax, the fax machine will receive it automatically.
{SET}
{{{{++++}}}}
Press
2
setting to 2 and press
or
{{{{----}}}}
to change the ring
{{{{
SET
}}}}
.
For Fax Advantage assistance, call 1-800-435-7329.
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Page 20
Connections and Setup
Case 3: Fax machine and telephone share a single line (one phone number); Fax seldom used
Your situation
You wish to use the fax machine and an extension telephone in a different room. Most incoming calls are phone calls and the fax machine is seldom used for fax reception.
Telephone wiring image in house or office
Room
Extension telephone
Room
Fax machine
Single telephone line (1 phone number)
Connections
Telephone line cord
Power cord
Connect to LINE.
To a single telephone line jack
To a power outlet
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For Fax Advantage assistance, call 1-800-435-7329.
Page 21
Connections and Setup
How to set up
{RECEIVE MODE}
{FAX/START}
Set the fax machine to TEL mode by pressing
{{{{
RECEIVE MODE
displayed.
}}}}
until the following is
TEL MODE
FAX
TEL
How to receive calls
You can receive a fax with the fax machine and an extension telephone.
With the fax machine
1. When the fax machine rings, lift the handset
of the fax machine.
2. When document reception is required, a fax calling tone (slow beep) is heard, or no sound
{{{{
is heard, press
3. Replace the handset.
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The fax machine will start reception.
With an extension telephone
1. When the extension telephone rings, lift the
handset of the extension telephone.
2. When document reception is required, a fax calling tone (slow beep) is heard, or no sound is heard, press activation code) firmly.
3. Replace the handset.
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The fax machine will start reception.
Note:
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You can change the fax activation code in feature #41 (page 62).
FAX/START
{{{{****}}}}{{{{####}}}}{{{{9}}}}
}}}}
.
(pre-selected fax
For Fax Advantage assistance, call 1-800-435-7329.
21
Page 22
Connections and Setup
Case 4: Receives faxes and phone calls on a single line, but different numbers (Distinctive Ring)
Your situation
You wish to use the fax machine and your answering machine in a different room and receive faxes and phone calls automatically. You must get another phone number to use for fax besides the current phone number. To get a new phone number, you need to subscribe to Distinctive Ring service at your local telephone company.
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Distinctive Ring service may be called Identa Ring service. The name of service depends on the telephone company.
Telephone wiring image in house or office
2 numbers example
Room
Room
Single telephone line (2 phone numbers)
Connections
Telephone line cord
Power cord
Connect to LINE.
To a single telephone line jack
To a power outlet
Answering machine
Telephone No. (555-1111)
Fax machine
Facsimile No. (555-1333)
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For Fax Advantage assistance, call 1-800-435-7329.
Page 23
Connections and Setup
How to set up
Subscribe to Distinctive Ring service at
1
your local telephone company to get a new phone number.
Turn on the Distinctive Ring in feature #31
2
(page 53).
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The display shows the following and you cannot change the receiving mode while the Distinctive Ring feature is activated.
FAX
TEL
How to receive calls
If the number assigned for phone calls is called, the fax machine and answering machine will ring and then the answering machine will record voice message automatically. If the number assigned for fax is called, the fax machine and answering machine will ring and then the fax machine will start fax reception automatically.
If you subscribe for three or more phone numbers in a single telephone line
You will get phone numbers and each phone number has a different ring pattern. To use one number for fax, program the ring pattern assigned for fax in feature #32 by referring to the ring pattern table (page 54).
For Fax Advantage assistance, call 1-800-435-7329.
23
Page 24
Connections and Setup
Case 5: Receives faxes and voice mail on same line, but different numbers (Distinctive Ring)
Your situation
You have already subscribed to voice mail service and also wish to receive a fax automatically. You must get another phone number to use for fax besides the current phone number. To get a new phone number, you need to subscribe to a Distinctive Ring service at your local telephone company.
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Distinctive Ring service may be called Identa Ring service. The name of service depends on the telephone company.
Telephone wiring image in house or office
2 numbers example
Room
Extension telephone (555-1111)
Room
Fax machine (555-1111)
Single telephone line (2 phone numbers)
Connections
Telephone line cord
Power cord
Connect to LINE.
To a single telephone line jack
To a power outlet
Telephone company service
Voice mail
(555-1333)
24
For Fax Advantage assistance, call 1-800-435-7329.
Page 25
Connections and Setup
How to set up
Subscribe to Distinctive Ring service at
1
your local telephone company to get a new fax number.
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You do not need to apply to a voice mail service for the new number.
Turn on the Distinctive Ring, feature #31
2
(page 53).
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The display shows the following and you cannot change the receiving mode while the Distinctive Ring is activated.
FAX
TEL
How to receive calls
If the number assigned for phone calls is called, the voice message will be recorded in voice mail service. If the number assigned for fax is called, the fax machine will ring. If an extension telephone is connected on the same line, it will also ring. Then the fax machine will start fax reception automatically.
If you subscribe for three or more phone numbers in a single telephone line
You will get phone numbers and each phone number has a different ring pattern. To use one number for fax, program the ring pattern assigned for fax in feature #32 by referring to the ring pattern table (page 54).
For Fax Advantage assistance, call 1-800-435-7329.
25
Page 26
Connections and Setup
Case 6: Computer with MODEM and fax machine share a single line (one phone number)
Your situation
You wish to use a computer connected via MODEM and the fax machine on a single telephone line. The fax machine and the computer are in the same room and you dont want the computer to answer the incoming call automatically.
Telephone wiring image in house or office
Single telephone line (1 phone number)
ComputerFax
machine
Connections
Telephone line cord
Power cord
Remove the stopper.
Computer
To a single telephone line jack
To a power outlet
26
For Fax Advantage assistance, call 1-800-435-7329.
Page 27
Connections and Setup
How to set up
{RECEIVE MODE}
{+}{-}
Set the fax machine to FAX ONLY mode by
1
pressing following is displayed.
L
L
{{{{
RECEIVE MODE
FAX ONLY MODE 3 RINGS
The display will show the number of rings before the fax machine answers a call in FAX ONLY mode. You can change the ring count setting
{{{{++++}}}}
by pressing
{{{{
Press setting.
SET
or
}}}}
to complete the ring count
{{{{----}}}}
}}}}
until the
FAX
TEL
.
{SET}
How to receive calls
When receiving calls, the fax machine will automatically answer all calls and only receive fax documents.
Note:
L
If you use your computer as an answering machine, please refer to “Case 1: Receives faxes and phone calls (on answering machine) on a single line (one phone number)”.
L
When the fax machine is using the telephone line (ex. during phone calls, fax sending/receiving), telephone line is busy and MODEM cannot be used.
L
When the PC is using the telephone line, the following will be displayed:
EXT. IN USE
Do not use the fax machine while the message is displayed, or else the PC activities could be disturbed.
Confirm the automatic answer feature on
2
the computer is set to OFF”.
For Fax Advantage assistance, call 1-800-435-7329.
27
Page 28

Help Button

Help Button
Help function
You can print a quick reference for assistance as follows.
{HELP}
{<}{>}
1
2
{{{{
}}}}
Press
Press displayed.
1. How to set the date, time, your logo and
2. How to program the features.
3. How to store names and telephone
4. Help with problems sending/receiving
5. How to use the copier function.
6. Frequently asked questions and
7. Explanation of error messages shown
HELP
.
PRESS NAVI.[( )] & SET
{{{{<<<<}}}}
fax number.
numbers in the directory and how to dial them.
faxes.
answers.
on the display.
or
{{{{>>>>}}}}
until the desired item is
QUICK SET UP
FEATURE LIST
DIRECTORY
FAX SND/RCV
COPIER
Q and A
ERRORS
PRESS SET
PRESS SET
PRESS SET
PRESS SET
PRESS SET
PRESS SET
PRESS SET
{SET}
8. List of available reports.
REPORTS
9. How to use the Caller ID service.
CALLER ID
3
Press
{{{{
SET
}}}}
.
PRINTING
PRESS SET
PRESS SET
28
For Fax Advantage assistance, call 1-800-435-7329.
Page 29

Volume

Adjusting volume
Volume
{+}{-}
{SET}
Ringer volume
4 levels (high/middle/low/off) are available. While the unit is idle, press
To turn the ringer off
1. Press
2. Press
L
While the ringer volume is set to off
When a call is received, the unit will not ring and will display the following.
Ringer pattern
You can select the ringer pattern (feature #17 on page 60). The ringer pattern you selected will sound when the unit receives a call.
{{{{----}}}}
repeatedly until the following is
displayed.
{{{{
}}}}
SET
.
To turn the ringer back on, press
{{{{++++}}}}
RINGER OFF= OK? YES:SET/NO:STOP
INCOMING CALL
{{{{----}}}}
or
RINGER OFF
.
{{{{++++}}}}
.
Handset receiver volume
5 levels (high to low) are available.
{{{{++++}}}}
While using the handset, press
or
Monitor volume
8 levels (high to low) are available.
{{{{++++}}}}
While using the monitor, press
For Fax Advantage assistance, call 1-800-435-7329.
or
{{{{----}}}}
{{{{----}}}}
.
.
29
Page 30

Initial Programming

Initial Programming
Date and time, your logo and fax number
You should program the date and time, your logo and fax number. This information will be printed
on each page transmitted from your unit.
Setting the date and time
{SET}
PRESS SET
1
2
3
{MENU}
{<}{>}{+}{-}
{{{{MENU}}}}
Press
{{{{<<<<}}}}
Press displayed.
{{{{
Press
SET
L
Cursor (|) will appear on the display.
or
}}}}
.
SYSTEM SET UP PRESS NAVI.[( )]
{{{{>>>>}}}}
until the following is
SET DATE & TIME
.
6
7
Note:
L
You can enter the number by pressing or
{{{{>>>>}}}}
L
The accuracy of the clock is approximately ±60 seconds a month.
To correct a mistake
Press incorrect number, and make the correction.
If you have registered with openLCR service
The date and time will be automatically set. Do not change the date and time setting yourself.
{{{{
}}}}
Press
Press
SET
.
L
The next feature will be displayed.
{{{{
{{{{----}}}}
in steps 4 and 5. In this case, press
to move the cursor.
{{{{<<<<}}}}
or
}}}}
MENU
.
{{{{>>>>}}}}
to move the cursor to the
{{{{++++}}}}
M:|01/D:01/Y:02 TIME: 12:00AM
4
Enter the correct month/day/year by selecting 2 digits for each, using the dial keypad.
Example: August 10, 2002
{{{{0}}}}{{{{8}}}} {{{{1}}}}{{{{0}}}} {{{{0}}}}{{{{2}}}}
Press
M:08/D:10/Y:02 TIME: |12:00AM
5
Enter the correct hour/minute by selecting 2 digits for each, using the dial keypad.
{{{{****}}}}
Press
Example: 10:15PM
1. Press
2. Press
to select “AM” or “PM”.
{{{{1}}}}{{{{0}}}} {{{{1}}}}{{{{5}}}}
M:|08/D:10/Y:02 TIME: 10:15AM
{{{{****}}}}
until “PM” is displayed.
M:|08/D:10/Y:02 TIME: 10:15PM
.
.
30
For Fax Advantage assistance, call 1-800-435-7329.
Page 31
Setting your logo
The logo can be your company, division or name.
{MENU}
{FLASH}
(Hyphen)
{MUTE}
(Insert)
{<}{>}{+}{-}
{SET}
{STOP}
(Delete)
Initial Programming
{{{{
Press
5
L
The next feature will be displayed.
Press
6
Note:
L
You can enter your logo by pressing
{{{{----}}}}
in step 4. In this case, press
move the cursor (see page 32 for details).
To change capital or lower-case letters
Pressing the lower-case alternately.
1. Press
2. Press
{{{{2}}}}
{{{{4}}}}
}}}}
.
SET
{{{{
}}}}
MENU
.
{{{{####}}}}
key will change to capital or
2 times.
LOGO=|B
3 times.
LOGO=B|I
{{{{>>>>}}}}
{{{{++++}}}}
to
or
{{{{
Press
1
{{{{<<<<}}}}
Press
2
displayed.
{{{{
Press
3
Enter your logo, up to 30 characters, using
4
the dial keypad. See page 32 for details.
Example: Bill
1. Press
L
Cursor (|) will appear on the display.
2. Press
MENU
or
}}}}
SET
{{{{2}}}}
{{{{4}}}}
}}}}
.
SYSTEM SET UP PRESS NAVI.[( )]
{{{{>>>>}}}}
until the following is
YOUR LOGO
.
LOGO=
2 times.
LOGO=|B
6 times.
LOGO=B|i
PRESS SET
{{{{####}}}}
{{{{5}}}}
or
or
{{{{<<<<}}}}
{{{{
MUTE
.
LOGO=B|i
3 times.
LOGO=Bi|l
{{{{>>>>}}}}
to move the cursor to the
{{{{>>>>}}}}
to move the cursor to the
{{{{>>>>}}}}
or
to move the cursor to the
}}}}
to insert a space and enter
{{{{
STOP
3. Press
4. Press
To correct a mistake
{{{{<<<<}}}}
Press incorrect character, and make the correction.
To delete a character
{{{{<<<<}}}}
Press character you want to delete and press
To insert a character
1. Press
position to the right of where you want to insert the character.
2. Press the character.
}}}}
.
{{{{5}}}}
3. Press
4. Press
next space and press
6 times.
{{{{>>>>}}}}
to move the cursor to the
LOGO=Bi|l
{{{{5}}}}
6 times.
LOGO=Bil|l
For Fax Advantage assistance, call 1-800-435-7329.
31
Page 32
Initial Programming
To select characters with the dial keypad
Pressing the dial keys will select a character as shown below.
Keys Characters
{{{{1}}}}
{{{{2}}}}
{{{{3}}}}
{{{{4}}}}
{{{{5}}}}
{{{{6}}}}
{{{{7}}}}
{{{{8}}}}
{{{{9}}}}
{{{{0}}}}
{{{{####}}}}
{{{{
FLASH
{{{{
MUTE
{{{{
STOP
{{{{>>>>}}}}
{{{{<<<<}}}}
1[ ] { } +– /=,._`:;?|
ABCab c2
DEF d e f 3
GHI g h i 4
JKLj kl 5
MNOmn o 6
PQRSpqr s 7
TUVt uv 8
WXYZwxyz9
0( ) <>! " #$%&¥
To change capital or lower-case letter.
}}}}
}}}}
}}}}
Hyphen button (To insert a hyphen.)
Insert button (To insert one character or one space.)
Delete button (To delete a character.)
The cursor is moved to the right. To enter another character using the same number key, move the cursor to the next space.
The cursor is moved to the left.
@
@^
{{{{----}}}}
{{{{++++}}}}
.
To select characters using
Instead of pressing the dial keys, you can select
{{{{++++}}}}
characters using
{{{{++++}}}}
1. Press is displayed.
2. Press space.
L
The character displayed in step 1 is inserted.
3. Return to step 1 to enter the next character.
or
{{{{>>>>}}}}
to move the cursor to the next
or
{{{{----}}}}
until the desired character
or
{{{{----}}}}
Display order of characters
Capital
alphabet
: Pressing {+}
Number
: Pressing {-}
Symbol
Lower-case
alphabet
32
For Fax Advantage assistance, call 1-800-435-7329.
Page 33
Initial Programming
Setting your fax number
{MENU}
{FLASH}
(Hyphen)
Press
1
Press
2
displayed.
{{{{
{{{{<<<<}}}}
{<}{>}{+}{-}
}}}}
or
.
{{{{>>>>}}}}
MENU
{STOP}
(Delete)
SYSTEM SET UP PRESS NAVI.[( )]
until the following is
YOUR FAX NO.
PRESS SET
{SET}
To correct a mistake
{{{{<<<<}}}}
Press incorrect number, and make the correction.
To delete a number
{{{{<<<<}}}}
Press number you want to delete and press
or
or
{{{{>>>>}}}}
to move the cursor to the
{{{{>>>>}}}}
to move the cursor to the
{{{{
STOP
}}}}
.
{{{{
Press
3
Enter your fax number, up to 20 digits,
4
using the dial keypad.
Press
5
L
The next feature will be displayed.
Press
6
Note:
L
You can enter your fax number by pressing
{{{{++++}}}}
or
to move the cursor.
L
{{{{****}}}}
The and the
Example: +234 5678
Press
{{{{****}}}}{{{{2}}}}{{{{3}}}}{{{{4}}}}{{{{####}}}}{{{{5}}}}{{{{6}}}}{{{{7}}}}{{{{8}}}}
L
To enter a hyphen in a telephone number,
{{{{
press
}}}}
.
SET
NO.=
Example: NO.=1234567
{{{{
}}}}
.
SET
{{{{
{{{{----}}}}
{{{{####}}}}
FLASH
}}}}
MENU
button replaces the digit with a +
.
in step 4. In this case, press
button replaces it with a space.
}}}}
.
{{{{>>>>}}}}
.
For Fax Advantage assistance, call 1-800-435-7329.
33
Page 34

Automatic Dialing

Telephone

Storing names and telephone numbers into one-touch dial
For rapid access to frequently dialed numbers, the unit provides 10 entries for one-touch dial.
L
Station 1 can be used alternatively as broadcast key (page 47).
5
{LOWER}
Station keys
Enter the telephone number, up to 30 digits, using the dial keypad.
Example: <S01>=1114497
L
If you want to enter a hyphen, press
{{{{
FLASH
}}}}
.
{FLASH}
(Hyphen)
1
2
{{{{
Press following is displayed.
Select the desired station key.
For station 1:
1. Press station 1.
2. Press
For stations 2–5:
Press one of the station keys.
For stations 6–10:
Press station keys.
MENU
{{{{
LOWER
{<}{>}
}}}}
repeatedly until the
{{{{
}}}}
SET
.
}}}}
, then press one of the
{SET}
{STOP}
(Delete)
{MENU}
DIRECTORY SET PRESS STATION OR
b
DIRECTORY SET PRESS NAVI.
STATION 1 DIAL MODE [±]
6
Press
{{{{
SET
}}}}
.
REGISTERED
u
DIRECTORY SET PRESS STATION OR
b
DIRECTORY SET PRESS NAVI.
L
To program other entries, repeat steps 2 to 6.
7
Helpful hint:
L
You can confirm the stored entries in the telephone number list (page 80).
Note:
L
A hyphen or a space entered in a telephone number counts as two digits.
To correct a mistake
Press incorrect character/number, and then make the correction.
To delete a character/number
Press character/number you want to delete, and press
{{{{
STOP
Press
{{{{<<<<}}}}
{{{{<<<<}}}}
}}}}
.
{{{{
STOP
or
or
}}}}
to exit the program.
{{{{>>>>}}}}
to move the cursor to the
{{{{>>>>}}}}
to move the cursor to the
3
Enter the name, up to 10 characters (see page 32 for instructions).
4
Press
Example: NAME=John
{{{{
}}}}
SET
Example: <S01>=
STORE:PRESS SET
.
34
Page 35
Automatic Dialing
Storing names and telephone numbers into navigator directory
For rapid access to frequently dialed numbers, the unit provides the navigator directory (80 entries).
{MENU}
{FLASH}
(Hyphen)
1
{{{{MENU}}}}
Press following is displayed.
{<}{>}
{STOP}
(Delete)
repeatedly until the
DIRECTORY SET PRESS STATION OR
b
DIRECTORY SET PRESS NAVI.
2
3
4
5
{{{{>>>>}}}}
Press
Enter the name, up to 10 characters (see page 32 for instructions).
Press
Enter the telephone number, up to 30 digits, using the dial keypad.
L
If you want to enter a hyphen, press
{{{{
.
NAME= STORE:PRESS SET
Example: NAME=Alice
{{{{
}}}}
SET
Example: NO.=5552233
FLASH
}}}}
STORE:PRESS SET
.
NO.=
.
{SET}
6
Press
{{{{
SET
}}}}
.
REGISTERED
u
NAME= STORE:PRESS SET
L
To program other entries, repeat steps 3 to 6.
7
Helpful hint:
L
For your convenience, HELP-FAX (1-800­435-7329) has been pre-programmed. If you cannot solve a problem, call using this entry (page 38). If unnecessary, you can erase it (page 37).
L
You can confirm the stored entries in the telephone number list (page 80).
Note:
L
When the following is displayed in step 6, you can store only 5 more entries.
L
If there is no space to store new entries, the following is displayed in step 6. Erase unnecessary entries (page 37).
L
A hyphen or a space entered in a telephone number counts as two digits.
To correct a mistake
Press incorrect character/number, and then make the correction.
To delete a character/number
Press character/number you want to delete, and press
{{{{
STOP
Press
{{{{<<<<}}}}
{{{{<<<<}}}}
}}}}
.
{{{{
MENU
or
or
}}}}
to exit the program.
REGISTERED
SPACE= 5 DIRS.
REGISTERED
DIRECTORY FULL
{{{{>>>>}}}}
to move the cursor to the
{{{{>>>>}}}}
to move the cursor to the
35
Page 36
Automatic Dialing
Editing a stored entry
{MENU}
7
Edit the telephone number. For further details, see page 35.
1
2
3
{>}{+}{-}
{{{{>>>>}}}}
Press
L
Confirm that there are no documents in the document entrance.
Press displayed.
.
DIRECTORY [+ -]
{{{{++++}}}}
{{{{----}}}}
or
Example: Mary
until the desired entry is
0123456
{SET}
b
Mary EDIT:PRESS MENU
Press
{{{{
}}}}
MENU
Example: NAME=Mary
.
EDIT=
@
DELETE=#
8
Press
{{{{
SET
}}}}
.
REGISTERED
4
5
6
{{{{****}}}}
Press
L
If you do not need to edit the name, skip to step 6.
Edit the name (see page 32 and page 35 for instructions).
Press
L
If you do not need to edit the telephone number, skip to step 8.
.
Example: NAME=Mary
{{{{
}}}}
SET
Example: NO.=0123456
STORE:PRESS SET
.
36
Page 37
Erasing a stored entry
{MENU}
Automatic Dialing
1
2
3
4
{>}{+}{-}
{{{{>>>>}}}}
Press
L
Confirm that there are no documents in the document entrance.
Press displayed.
.
DIRECTORY [+ -]
{{{{++++}}}}
{{{{----}}}}
or
Example: Peter
until the desired entry is
9876543
{SET}
{STOP}
b
Peter EDIT:PRESS MENU
{{{{MENU}}}}
Press
Example: NAME=Peter
{{{{####}}}}
Press
L
To cancel erasing, press
.
@
EDIT=
.
DELETE OK? YES:SET/NO:STOP
DELETE=#
{{{{
STOP
}}}}
.
5
{{{{
}}}}
Press
SET
.
DELETED
L
The stored name and number are erased.
37
Page 38
Automatic Dialing
Making a phone call using one-touch dial and navigator directory
Before using this feature, program the desired names and telephone numbers into one-touch dial and navigator directory (page 34, 35).
Using one-touch dial
Station keys
{MONITOR}
{>}{+}{-}
{STOP}
1
2
{{{{
Press
Select the desired station key.
For stations 1–5:
Press the desired station key.
For stations 6–10:
Press station key.
MONITOR
{{{{
LOWER
L
The unit will start dialing automatically.
}}}}
, then press the desired
}}}}
{LOWER}
or lift the handset.
TEL= PRESS STATION OR
TEL= PRESS NAVI. [)]
b
Using the directory
1
2
{{{{>>>>}}}}
Press
L
Confirm that there are no documents in the document entrance.
Press displayed.
.
DIRECTORY [+ -]
{{{{++++}}}}
{{{{----}}}}
or
Example: Lisa
until the desired entry is
2233445
b
Lisa EDIT:PRESS MENU
L
If the desired name has not been stored,
{{{{
press manually.
3
To search for a name by initial
Example: Lisa
1. Press
2. Press
3. Press
initial “L” is displayed (see the character table on page 32).
L
4. Press
L L
{{{{
Press
MONITOR
L
The unit will start dialing automatically.
{{{{>>>>}}}}
.
{{{{++++}}}}
or
{{{{5}}}}
repeatedly until any name with the
To search for symbols (not letters or numbers), press
{{{{++++}}}}
until “Lisa” is displayed. To stop the search, press To make a call, press the handset.
}}}}
STOP
and dial the number
}}}}
or lift the handset.
{{{{----}}}}
to enter the directory.
{{{{****}}}}
.
{{{{
{{{{
STOP
MONITOR
}}}}
.
}}}}
or lift
38
Page 39

Caller ID

Caller ID
Caller ID service from your phone company
This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to a Caller ID service. Change the following ring setting to 2 or more rings beforehand.
FAX ring setting (feature #06 on page 60)
How Caller ID is displayed
The calling partys name or telephone number will be displayed after the first ring. You then have the option of whether or not to answer the call depending on the caller. The unit will automatically store the caller information (name, telephone number and the time of the call). You can view the caller information (page 40) and print the caller ID list (page 80).
Note:
L
If the unit is connected to a PBX (Private Branch Exchange) system, you may not receive the caller information. Consult your PBX supplier.
L
If the unit cannot receive caller information, the following will be displayed: – The caller dialed from an area which does
not provide Caller ID service:
OUT OF AREA
– The caller requested not to send caller
information:
PRIVATE CALLER
The caller made a long distance call:
LONG DISTANCE
To confirm caller information using the Caller ID list
The unit will store information for the most recent 30 callers.
To print manually, see page 80.To print automatically after every 30 new
calls, activate feature #26 (page 61).
39
Page 40
Caller ID
Viewing and calling back using caller information
You can easily view caller information and call back.
Important:
LLLL
Calling back will not be possible in the following cases:
The telephone number includes data other than numbers (i.e. The caller information does not include a telephone number.
To change the display of the caller information
{{{{CALLER ID}}}}
Press
FACE DOWN
L
Check mark (,) on the display means the call
{MONITOR}
{+}{-}
{STOP}
1
2
3
{{{{CALLER ID}}}}
Press
Example: 2 NEW CALLS
{{{{++++}}}}
Press caller information. Press information.
Press back the displayed party.
L
The unit will start dialing automatically.
L
To send a fax insert the document FACE DOWN and press
{{{{
to search from the most recent
{{{{----}}}}
to search from the oldest caller
{{{{
MONITOR
FAX/START
{CALLER ID}
{FAX/START}
.
PRESS NAVI.[+ -]
}}}}
or lift the handset to call
}}}}
.
has already been viewed or answered.
To stop viewing
{{{{STOP}}}}
Press
To edit the telephone number for calling back
{{{{****}}}}
Press you press changed as follows:
1. 1 - Area code - Local telephone number (“1 added)
2. Local telephone number (area code omitted)
3. Area code - Local telephone number
4. 1 - Local telephone number (1 added and
area code omitted)
Display while viewing
When the unit could not receive a name:
repeatedly after step 2. Each time
{{{{****}}}}
**** or #).
repeatedly after step 2.
Example: SAM LEE
11:20AM Jul 20
b
1345678901 11:20AM Jul 20
after step 2.
, the telephone number will be
NO NAME RCVD
,
,
40
When no calls have been received:
NO CALLER DATA
Page 41
Erasing caller information
Caller ID
Erasing all caller information
{SET}
{STOP}
PRESS SET
PRESS SET
{{{{
STOP
}}}}
, then
1
2
3
4
5
{{{{
Press following is displayed.
Press
Press
Press
Press
MENU
{{{{
SET
{{{{
SET
L
To cancel erasing, press
{{{{
MENU
{{{{SET}}}}
{{{{
STOP
{MENU}
}}}}
repeatedly until the
CALLER SET UP
}}}}
.
CALL LIST ERASE
}}}}
.
ALL ERASE OK? YES:SET/NO:STOP
}}}}
.
.
ERASE COMPLETED
}}}}
to exit the program.
Erasing specific caller information
{CALLER ID}
{STOP}
{<}{+}{-}
1
2
3
4
{{{{CALLER ID}}}}
Press
Example: 2 NEW CALLS
{{{{++++}}}}
Press displayed.
Press
L
To cancel erasing, press
Press
L
To erase other entries, repeat step 2 to
4.
or
Example: SAM LEE
{{{{<<<<}}}}
.
{{{{
}}}}
SET
.
.
PRESS NAVI.[+ -]
{{{{----}}}}
until the desired entry is
12:10AM Jul 20
DELETE OK? YES:SET/NO:STOP
{{{{STOP}}}}
DELETED
{SET}
.
5
Press
{{{{
STOP
}}}}
to exit the program.
41
Page 42
Caller ID
Storing caller information into one-touch dial and navigator directory
Important:
LLLL
This feature is not available in the following cases:
The telephone number includes data other than numbers (i.e. The caller information does not include a telephone number.
**** or #).
1
2
3
{{{{CALLER ID}}}}
Press
Example: 2 NEW CALLS
{{{{++++}}}}
Press displayed.
Example: SAM LEE
{{{{
Press
MENU
Example: SAM LEE
Station keys
{MENU}
{<}{>}{+}{-}
.
PRESS NAVI.[+ -]
{{{{----}}}}
or
until the desired entry is
11:50AM Apr 14
}}}}
.
PRESS STATION OR
SAM LEE PRESS NAVI.
{LOWER}
{CALLER ID}
b
{SET}
For stations 2–5:
1. Press the desired station key.
2. Press
For stations 6–10:
1. Press
2. Press
For navigator directory:
1. Press
2. Press
5
Press
Note:
L
You can confirm the stored entries in the telephone number list (page 80).
L
The unit can only store a name of up to 10 characters long.
L
To edit a name and number, see page 36.
L
If you enter a new entry into a station key, the previous entry will be replaced.
{{{{
}}}}
SET
.
{{{{LOWER}}}}
desired station key.
{{{{
SET
{{{{<<<<}}}}
Example: NAME=SAM LEE
{{{{SET}}}}
Example: NO.=1345678
{{{{
}}}}
SET
.
, then press the
}}}}
.
{{{{>>>>}}}}
or
.
STORE:PRESS SET
.
REGISTERED
4
Select the station key or navigator directory.
For station 1:
1. Press station 1.
STATION 1 DIAL MODE [±]
{{{{
}}}}
2. Press
3. Press
SET
.
Example: NAME=SAM LEE
{{{{
SET
Example: <S01>=134567
STORE:PRESS SET
}}}}
.
42
Page 43
Fax
Sending a fax manually
Document guides
FACE DOWN
{+}{-}
{MONITOR}
{REDIAL/PAUSE}
1
Adjust the width of the document guides to the size of the document.
2
Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
3
If necessary, press to select the desired resolution.
{FAX/START}
{STOP}
STANDARD
PRESS NAVI.[+ -]
{{{{++++}}}}
or
{{{{----}}}}
repeatedly

Sending Faxes

6
Start sending.
When a fax tone is heard:
{{{{
Press
When the other party answers your call:
Lift the handset and ask them to press their start button. When the fax tone is heard, press
To select the resolution
Select the desired resolution according to the type of document. – STANDARD: For printed or typewritten
originals with normal-sized characters.
“FINE”: For originals with small printing.“SUPER FINE”: For originals with very small
printing. This setting only works with other compatible fax machines.
PHOTO: For originals containing
photographs, shaded drawings, etc.
L
Using the FINE”, “SUPER FINE or PHOTO setting will increase transmission
time.
L
If the resolution setting is changed during feeding, it will be effective from the next sheet.
FAX/START
{{{{FAX/START}}}}
}}}}
.
.
CONNECTING.....
STANDARD [±]
4
5
{{{{
Press
Dial the fax number.
MONITOR
Example:
}}}}
.
TEL= PRESS STATION OR
b
TEL= PRESS NAVI. [)]
TEL=5678901
To redial the last number
{{{{
Press
REDIAL/PAUSE
L
If the line is busy, the unit will automatically redial the number up to 2 times.
L
During redial, the following will be displayed.
L
To cancel redialing, press
}}}}
.
WAITING REDIAL
{{{{
STOP
}}}}
.
43
Page 44
Sending Faxes
To transmit more than 10 pages at a time
Insert the first 10 pages of the document. Add the other pages (up to 10 at a time) before the last page feeds into the unit.
Convenient way to send a fax
You can dial the fax number first before inserting the document. This is convenient if the other partys number is indicated on the document.
1. Enter the fax number.
2. Insert the document.
{{{{
3. Press
FAX/START
Sending from memory (Quick scan feature)
You can scan the document into memory before sending. To use this feature, activate feature #34 on page 61.
1. Insert the document.
2. Enter the fax number.
{{{{
3. Press
L
The document will be fed into the unit and scanned into memory. The unit will then transmit the data. If the document exceeds the memory capacity, sending will be canceled and this feature will be turned off automatically. Transmit the entire document manually.
FAX/START
}}}}
.
}}}}
.
To stop transmission
{{{{
Press
STOP
}}}}
.
Sending report for confirmation
This report will provide you with a printed record of transmission results. To use this feature, activate feature #04 (page 60). For the communication message in the result column, see page 64.
Journal report
The unit stores the 30 most recent fax communication results. To print manually, see page 80. To print automatically after every 30 new fax communications, activate feature #22 (page 61). For the communication message in the result column, see page 64.
44
Page 45
Sending Faxes
Documents you can send
Minimum size Maximum size Effective scanning area Document weight
L
Single sheet:
2
to 90 g/m
2
to 75 g/m
128 mm
(5")
(5")
128 mm
")
8
/
5
600 mm
(23
Scanned
area
2 mm
2 mm
45 g/m (12 lb. to 24 lb.)
L
Multiple sheets: 60 g/m (16 lb. to 20 lb.)
2
2
216 mm
1
(8
/2")
Note:
L
Remove clips, staples or other similar fasteners.
L
Do not send the following types of documents: (Use copies for fax transmission.)
Chemically treated paper such as carbon or carbonless duplicating paperElectrostatically charged paperBadly curled, creased or torn paperPaper with a coated surfacePaper with a faint imagePaper with printing on the opposite side that can be seen through the other side (i.e. newspaper)
L
Check that ink, paste or correction fluid has dried completely.
L
To transmit the document with a width of less than standard letter size (216 mm), we recommend using a copy machine to copy the original document onto letter-sized paper, then transmit the copied document.
4 mm 4 mm
208 mm (8 3/16")
Document width 216 mm (8 1/2")
45
Page 46
Sending Faxes
Sending a fax using one-touch dial and navigator directory
Before using this feature, program the desired names and telephone numbers into one-touch dial and navigator directory (page 34, 35).
Fax auto redial
If the line is busy or if there is no answer, the unit
Document guides
FACE DOWN
will automatically redial the number up to 2 times.
L
This feature is also available for delayed transmission (feature #25 on page 61).
L
During redial, the following will be displayed.
WAITING REDIAL
Station keys
{<}{>}{+}{-}
{STOP}
1
Adjust the width of the document guides to the size of the document.
2
Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
PRESS NAVI.[+ -]
3
If necessary, press to select the desired resolution (page 43).
4
Enter the fax number.
Using stations 1–5:
Press the desired station key.
{{{{++++}}}}
{LOWER}
{SET}
STANDARD
{{{{----}}}}
or
repeatedly
L
To cancel redialing, press
If your unit does not send a fax
L
Confirm the stored telephone number on the display and check that the number dialed is answered by the other partys machine.
L
The connecting tone will be heard during dialing to tell you the status of the other partys machine (feature #76 on page 63).
{{{{STOP}}}}
.
Using stations 6–10:
{{{{
Press station key.
Using navigator directory:
Press to display the desired entry and press
{{{{
LOWER
{{{{<<<<}}}}
}}}}
SET
.
L
If the desired name has not been stored in navigator directory, press and dial the number manually.
}}}}
, then press the desired
{{{{>>>>}}}}
or
, then press
46
{{{{++++}}}}
{{{{
STOP
or
{{{{----}}}}
}}}}
Page 47
Sending Faxes
Broadcast transmission
This feature is useful for sending the same document to more than one party (up to 20 entries). First program the entries, then see page 50 for transmission.
L
The broadcast function utilizes station 1. The one-touch dial function will be canceled.
L
The broadcast key can accept one-touch dial and navigator entries.
5
Programming entries into the broadcast memory
{BROADCAST}
Station keys
{LOWER}
Program entries.
Using stations 2–5:
Press the desired station key.
Example: DIR=ANN [01]
Using stations 6–10:
{{{{LOWER}}}}
Press station key.
Using navigator directory:
{{{{++++}}}}
Press displayed and press
or
STORE:PRESS SET
, then press the desired
{{{{----}}}}
until the desired entry is
{{{{
}}}}
SET
.
1
2
3
4
{{{{
Press following is displayed.
Press
Press displayed.
Press
MENU
{{{{
BROADCAST
{{{{++++}}}}
{{{{
SET
{+}{-}
{MENU}
}}}}
repeatedly until the
DIRECTORY SET PRESS STATION OR
DIRECTORY SET PRESS NAVI.
}}}}
.
STATION 1 DIAL MODE [±]
{{{{----}}}}
or
until the following is
STATION 1 BROADCAST [±]
}}}}
.
DIR= [00] NAVI.[+ -] & SET
{SET}
{STOP}
b
6
7
Note:
L
If you program the wrong entry, press
{{{{
L
Confirm the stored entries by printing a broadcast programming list (page 80).
{{{{
}}}}
Press desired entries.
Press
STOP
SET
after programming all of the
DIRECTORY SET PRESS STATION OR
DIRECTORY SET PRESS NAVI.
{{{{
}}}}
after step 5 to erase the entry.
STOP
}}}}
to exit the program.
REGISTERED
u
b
47
Page 48
Sending Faxes
Adding a new entry into the broadcast memory
6
Press
{{{{
SET
}}}}
.
REGISTERED
1
2
3
{MENU}
{>}{+}{-}
{{{{>>>>}}}}
Press
L
Confirm that there are no documents in the document entrance.
Press displayed.
Press
{{{{++++}}}}
{{{{
MENU
.
or
DIRECTORY [+ -]
{{{{----}}}}
until the following is
<BROADCAST> EDIT:PRESS MENU
}}}}
.
BROADCAST ADD=@ DELETE=#
{SET}
{STOP}
7
u
Example: Nikki
L
To add other entries, repeat steps 5 and 6 (up to 20 entries).
{{{{
Press
STOP
13852179365
}}}}
to exit the program.
{{{{****}}}}
Press
4
Press
5
you want to add is displayed.
L
Navigator:
L
Station 2:
.
{{{{++++}}}}
{{{{----}}}}
or
Example: Mary
Example: Peter <S02>
48
until the desired entry
15843724123
19265532168
Page 49
Erasing a stored entry in the broadcast memory
7
Press
Sending Faxes
{{{{
}}}}
.
SET
DELETED
1
2
3
{MENU}
{>}{+}{-}
{{{{>>>>}}}}
Press
L
Confirm that there are no documents in the document entrance.
Press displayed.
Press
{{{{++++}}}}
{{{{
MENU
.
or
DIRECTORY [+ -]
{{{{----}}}}
until the following is
<BROADCAST> EDIT:PRESS MENU
}}}}
.
BROADCAST ADD=@ DELETE=#
{SET}
{STOP}
8
u
Example: Bob
L
To erase other entries, repeat steps 5 to
7.
{{{{
Press
STOP
0123456
}}}}
to exit the program.
{{{{####}}}}
Press
4
Press
5
you want to erase is displayed.
L
Navigator:
L
To cancel erasing, press
Press
6
.
{{{{++++}}}}
{{{{
{{{{----}}}}
or
Example: Dick
SET
until the desired entry
}}}}
.
13281432968
{{{{
DELETE OK? YES:SET/NO:STOP
STOP
}}}}
.
49
Page 50
Sending Faxes
Sending the same document to pre-programmed parties
FACE DOWN
{BROADCAST}
{<}{>}{+}{-}
{STOP}
{SET}
Insert the document FACE DOWN.
1
L
If necessary, press repeatedly to select the desired resolution (page 43).
{{{{
Press
2
Note:
L
If you select FINE”, “SUPER FINE or PHOTO resolution, the number of pages
that the unit can transmit will decrease.
L
If the document exceeds the memory capacity, sending will be canceled.
L
If one of the entries is busy or does not answer, it will be skipped. All skipped entries will be redialed up to 2 times after all of the other entries have been called.
BROADCAST
L
You can also use the navigator key.
{{{{<<<<}}}}
Press
{{{{----}}}}
press
L
The document will be fed into the unit and scanned into memory. The unit will then transmit the data to each entry, calling each number sequentially.
L
After transmission, the stored document will be erased automatically, and the unit will automatically print a broadcast sending report.
or
until the following is displayed, and
{{{{
}}}}
SET
{{{{++++}}}}
or
}}}}
.
{{{{>>>>}}}}
, then press
.
<BROADCAST> SEND:PRESS SET
{{{{----}}}}
{{{{++++}}}}
or
To send the same document to more than one party only once
You can also select the parties for each transmission.
1. Insert the document.
{{{{>>>>}}}}
2. Press
3. Press
displayed.
4. Press entries you want to transmit to.
5. Press want to transmit to is displayed.
6. Press
L
To program other entries, repeat steps 5 and 6 (up to 20 entries).
7. Press programmed entries.
.
{{{{++++}}}}
{{{{
{{{{++++}}}}
{{{{
{{{{
{{{{----}}}}
or
SET
or
Example: Bill
SET
Example: DIR=Bill [01]
SET
until the following is
<ONE TIME BROAD>
}}}}
to start programming the
DIR= [00] NAVI.[+ -] & SET
{{{{----}}}}
until the desired entry you
6543210
}}}}
.
SEND:PRESS SET
}}}}
to start transmission to the
PRESS SET
To cancel the broadcast setting
1. Press
2. Press
{{{{
following.
L
The display will show the following.
{{{{
}}}}
while the unit displays the
STOP
BROADCASTING
SEND CANCELED? YES:SET/NO:STOP
}}}}
.
SET
50
Page 51

Receiving Faxes

Receiving a fax manually
Receiving Faxes
Activating TEL mode
{RECEIVE MODE}
{STOP}
{FAX/START}
Set the fax machine to TEL mode by pressing
{{{{RECEIVE MODE}}}}
displayed.
until the following is
FAX
TEL MODE
TEL
How to receive calls
1
When the unit rings, lift the handset to answer the call.
2
When document reception is required, a fax calling tone (slow beep) is heard, or no sound is heard, press
3
Replace the handset.
L
The unit will start fax reception.
Note:
L
If you do not answer the call within 10 rings, the unit will temporarily switch to fax reception. The other party can then send a fax.
To stop receiving
{{{{
}}}}
Press
Extension telephone
If you use the fax machine with an extension telephone, you can receive fax documents using the extension telephone. You do not have to press
Important:
1. When the extension telephone rings, lift the
2. When document reception is required, a fax
3. Replace the handset.
Note:
STOP
{{{{
FAX/START
LLLL
Use a touch tone telephone as the extension telephone and enter the fax activation code firmly.
handset of the extension telephone.
calling tone (slow beep) is heard, or no sound is heard, press activation code) firmly.
L
The fax machine will start reception.
L
You can change the fax activation code in feature #41 (page 62).
.
}}}}
{{{{****}}}}{{{{####}}}}{{{{9}}}}
{{{{FAX/START}}}}
CONNECTING.....
on the fax machine.
(pre-selected fax
.
51
Page 52
Receiving Faxes
Receiving a fax automatically
Activating FAX ONLY mode
{+}{-}
{RECEIVE MODE}
{SET}
1
Set the fax machine to FAX ONLY mode by
{{{{
pressing following is displayed.
RECEIVE MODE
FAX ONLY MODE 3 RINGS
}}}}
until the
FAX
TEL
How to receive calls
Just leave it. When receiving calls, the unit will automatically answer all calls and only receive fax documents.
L
The display will show the number of rings before the unit answers a call in FAX ONLY mode.
2
{{{{++++}}}}
Press setting to 2 and press
52
or
{{{{----}}}}
to change the ring
{{{{
SET
}}}}
.
Page 53

Distinctive Ring

Distinctive Ring
Using two or more phone numbers in a single telephone line
The Distinctive Ring service is a service offered by your local telephone company. This service provides several telephone numbers for a single telephone line, and the ring pattern differs according to which telephone number the call was addressed to. Originally, this service was designed for the purpose of allowing different ring patterns to distinguish which number the call was addressed to.
This unit distinguishes the different ring patterns. If the ring pattern is one which is assigned for a telephone, the fax machine keeps on ringing. If the ring pattern is one which assigned for a fax, the fax machine will automatically start fax reception. This service is convenient if you wish to have a different number for fax in a single telephone line.
To use this service, you must subscribe to the Distinctive Ring service of your local telephone company.
Activating the Distinctive Ring feature
{MENU}
1
2
3
Press
Press
Press
{{{{
MENU
{{{{####}}}}
{{{{++++}}}}
}}}}
.
, then
{{{{----}}}}
or
{+}{-}
SYSTEM SET UP PRESS NAVI.[( )]
{{{{3}}}}{{{{1}}}}
.
DISTINCTIVE RING MODE=OFF [±]
to select ON”.
DISTINCTIVE RING MODE=ON [±]
{SET}
Note:
L
While the Distinctive Ring feature is activated, the display shows the following and you cannot change the receiving mode while this feature is activated.
FAX
TEL
How to receive calls
If the incoming call is for the fax number, the fax machine will ring with the assigned ring pattern and automatically start fax reception. If the incoming call is for the phone number, the fax machine will keep on ringing.
4 5
Press
Press
{{{{
SET
{{{{
MENU
}}}}
.
}}}}
.
53
Page 54
Distinctive Ring
If you use three or more phone numbers
You may wish to use three or more phone numbers for a single telephone line to distinguish which number the call was addressed to. A different ring pattern must be assigned for each number.
Example: Using three phone numbers
Telephone number
012 1234 Standard
012 5678 Double ring Business
012 9876 Triple ring Fax
To use one phone number for fax, program the ring pattern assigned for fax in feature #32. In the example, the ring pattern assigned for fax is triple ring, so you should program “C” (triple ring).
Ring pattern Settings in
Standard ring (one long ring) A
1st ring 2nd ring
Double ring (two short rings) B
Ring pattern Use
Personal
ring
feature #32
Programming the ring pattern assigned for fax
{MENU}
{+}{-}
{{{{
Press
1
{{{{####}}}}
Press
2
{{{{++++}}}}
Press
3
assigned for fax.
A: Standard ring (one long ring) B: Double ring (two short rings) C: Triple ring (short-long-short-rings) D: Other triple ring (short-short-long rings) B–D (default setting): For the ring pattern
of B, C and D
MENU
, then
or
}}}}
.
SYSTEM SET UP PRESS NAVI.[( )]
{{{{3}}}}{{{{2}}}}
.
FAX RING PATTERN RING=B-D [±]
{{{{----}}}}
to select the ring pattern
{SET}
1st ring 2nd ring
Triple ring (short-long-short rings)
1st ring 2nd ring
Other triple ring (short-short­long rings)
1st ring 2nd ring
54
{{{{
Press
4
Press
C
D
5
SET
{{{{
MENU
}}}}
.
}}}}
.
Page 55

Copy

Making a copy
Document guides
FACE DOWN

Copying

To select the resolution
Select the desired resolution according to the type of document. – FINE: For printed or typewritten originals
with small printing.
SUPER FINE: For originals with very small
printing.
PHOTO: For originals containing
photographs, shaded drawings, etc.
L
If you select STANDARD, copying will be done using “FINE” mode.
{>}{+}{-}
{STOP}
{START}
1
Adjust the width of the document guides to the size of the document.
2
Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
3
If necessary, press to select the desired resolution.
4
Press
{{{{
COPY
}}}}
.
{COPY}
STANDARD
PRESS NAVI.[+ -]
{{{{++++}}}}
NUMBER=1 COPY:PRESS START
or
{{{{----}}}}
b
NUMBER=1 OR PRESS NAVI.
L
If necessary, enter the number of copies (up to 40).
repeatedly
)
Quick scan feature
This feature is helpful when you want to copy the document, then take it for other uses. To use this feature, activate feature #34 on page 61.
L
The document will be fed into the unit and scanned into memory. The unit will then print the data. If the document exceeds the memory capacity, copying of the exceeded document will be canceled and this feature will be turned off automatically.
To stop copying
{{{{STOP}}}}
Press
.
5
Note:
L
Any transmittable document can be copied (page 45).
{{{{
Press
START
L
The unit will start copying.
}}}}
.
55
Page 56
Copying
Convenient way of copying
To enlarge a document
{{{{>>>>}}}}
1. Press
2. Press
press
L
The unit will only enlarge the center of the upper part of the document. To make an enlarged copy of the bottom of the document, turn the document around, and then make a copy.
Example: 150% enlarged copy
Original document
after step 4 on page 55.
ZOOM 100% [+ -]
{{{{++++}}}}
to select “150%” or “200%”, then
{{{{
START
AB
CD
}}}}
.
<COLLATE>
Enlarged copy
AB
CD
To reduce a document
{{{{>>>>}}}}
1. Press
)
2. Press then press
L
See the following table for the recommended reduction rates.
Setting Recording
100% (default)
92% Letter A4
86% Letter A4
72% Letter Legal
Letter = 216 mm × 279 mm (8 Legal = 216 mm × 356 mm (8 A4 = 210 mm × 297 mm (8
after step 4 on page 55.
ZOOM 100% [+ -]
{{{{----}}}}
to select 92%, 86% or 72%,
{{{{
START
paper size
Letter Letter
Legal Letter, A4,
}}}}
.
<COLLATE>
Original document size
Legal
1
/2" × 11")
1
/2" × 14")
1
/4" × 1111/16")
)
Example: 72% reduced copy
Original document
AB
CD
Note:
L
If the appropriate reduction rate is not selected, the document may be divided and the top of the second sheet will be deleted.
L
If the image at the bottom of the document is not copied when you copy a document that is the same length as the recording paper, try 92% or 86%.
Reduced copy
AB
CD
56
Page 57
To collate multiple copies
The unit can collate multiple copies in the same order as the original document pages.
{{{{>>>>}}}}
1. After step 4 on page 55, press
COLLATE OFF[+ -]
<RESOLUTION>
2. Press
3. Press
Example: Making 2 copies of a 4-page original document
{{{{++++}}}}
following is displayed.
{{{{
2
1
or
START
1
4
3
Collated pages
{{{{----}}}}
repeatedly until the
COLLATE ON [+ -]
<RESOLUTION>
}}}}
.
4
3
2
4
4
2 times.
)
)
1
1
2
2
3
3
Uncollated pages
Copying
Note:
L
The unit will store the documents into memory while collating the copies. If memory becomes full while storing, the unit will only print out the stored pages.
L
After copying, the collating feature will turn off automatically.
57
Page 58

Features Summary

Programmable Features

Programming
The unit provides various programming features.
Programming method for basic features
{MENU}
{<}{>}{+}{-}
1
2
{{{{
Press
Select the feature you wish to program.
{{{{<<<<}}}}
Press is displayed.
L
The current setting of the feature will be displayed.
MENU
or
}}}}
.
SYSTEM SET UP PRESS NAVI.[
{{{{>>>>}}}}
until the desired feature
{SET}
( )
Programming by entering the program code number directly
You can select a feature by directly entering the program code (# and 2-digit number) instead of
{{{{<<<<}}}}
using
1. Press
2. Press
(page 60).
3. Follow steps 3 to 5 on this page.
To cancel programming
{{{{
Press
]
{{{{>>>>}}}}
or
{{{{
MENU
{{{{####}}}}
MENU
.
}}}}
.
and the 2-digit code number
}}}}
to exit the program.
3
4
5
{{{{++++}}}}
Press is displayed.
L
This step may be slightly different depending on the feature.
{{{{
Press
L
The setting you selected is set, and the next feature will be displayed.
To exit programming, press
SET
or
}}}}
{{{{----}}}}
.
until the desired setting
{{{{
MENU
}}}}
.
58
Page 59
Features Summary
Programming method for advanced features
{MENU}
1
2
3
{{{{
Press
Press displayed:
Press
MENU
{{{{<<<<}}}}
{{{{
SET
{<}{>}{+}{-}
}}}}
.
SYSTEM SET UP PRESS NAVI.[( )]
{{{{>>>>}}}}
or
until the following is
ADVANCED MODE
}}}}
.
{SET}
PRESS SET
Programming by entering the program code number directly
You can select a feature by directly entering the program code (# and 2-digit number) instead of
{{{{<<<<}}}}
using
1. Press
2. Press
(page 61, 62, 63).
3. Follow steps 5 to 7 on this page.
To cancel programming
{{{{
Press
{{{{>>>>}}}}
or
{{{{
MENU
{{{{####}}}}
MENU
.
}}}}
.
and the 2-digit code number
}}}}
to exit the program.
Select the feature you wish to program.
4
{{{{<<<<}}}}
Press is displayed.
L
The current setting of the feature will be displayed.
{{{{++++}}}}
Press
5
is displayed.
L
This step may be slightly different depending on the feature.
{{{{
Press
6
L
The setting you selected is set, and the next feature will be displayed.
To exit programming, press
7
SET
or
or
}}}}
{{{{>>>>}}}}
until the desired feature
{{{{----}}}}
until the desired setting
.
{{{{
MENU
}}}}
.
59
Page 60
Features Summary
Basic features
Code #01: Setting the date and time
SET DATE & TIME
PRESS SET
See page 30 for details.
Code #02: Setting your logo
YOUR LOGO
PRESS SET
See page 31 for details.
Code #03: Setting your fax number
YOUR FAX NO.
PRESS SET
See page 33 for details.
Code #04: Printing the sending report
SENDING REPORT MODE=ERROR [±]
To print and check the sending report for fax transmission results (page 44).
ERROR (default): The sending report will be printed only when fax transmission fails.
ON: The sending report will be printed out after every transmission.
OFF: The sending report will not be printed out.
Code #12: Securing the remote operation for the answering machine
REMOTE TAM ACT. MODE=OFF [±]
If you are using the unit with an answering machine, activate this feature, and program the remote activation ID to secure the remote operation for the answering machine.
1. Follow steps 1 and 2 on page 58.
2. Press
3. Press
4. Enter your ID from 1 to 5 digits, using 09,
5. Press
6. Press
Code #13: Setting the dialing mode
DIALING MODE MODE=TONE [±]
If you cannot dial, change this setting depending on your telephone line service.
TONE (default): For tone dial service. PULSE: For rotary pulse dial service.
{{{{++++}}}} {{{{
and #.
L
The default ID is 11”.
{{{{SET}}}} {{{{MENU}}}}
SET
or
}}}}
{{{{----}}}}
.
.
.
to select ON”.
*
Code #06: Changing the ring setting in FAX ONLY mode
FAX RING COUNT RINGS=3 [±]
To change the number of rings before the unit answers a call in FAX ONLY mode. You can select from 1, 2, 3 (default), 4 and 5 EXT.TAM. If you are using the unit with an answering machine, set to 5 EXT.TAM”.
Code #17: Setting the ringer pattern
RINGER PATTERN MODE=A [±]
You can select from A (default), B and C. The selected ringer pattern will sound during setting.
60
Page 61
Advanced features
Features Summary
Code #22: Setting the journal report to print automatically
AUTO JOURNAL MODE=ON [±]
ON (default): The unit will print the journal report automatically after every 30 new fax communications (page 44).
OFF: The unit will not print the journal report, but keep records of the last 30 fax communications.
Code #23: Sending documents overseas
OVERSEAS MODE MODE=ERROR [±]
If you have difficulty sending an overseas fax, activate this feature before starting transmission. This feature makes sending documents easier as the transmission speed is slowed down.
L
This feature is not available for broadcast transmission.
L
The calling charge may be higher.
NEXT FAX: This setting is effective only for the next attempted fax transmission. After transmission, the unit will return to the previous setting.
ERROR (default): When the previous fax transmission fails and you wish to redial the same number.
OFF: Deactivates this feature.
Code #25: Sending a fax at a specific time
DELAYED SEND MODE=OFF [±]
This feature allows you to take advantage of low­cost calling hours offered by your telephone company. This feature can be set up to 24 hours in advance of the desired time. To send a document:
1. Insert the document.
2. Follow steps 1 to 4 on page 59.
3. Press
4. Press
5. Enter the fax number.
6. Press
7. Enter the transmission start time.
8. Press
9. Press
L
{{{{++++}}}} {{{{
SET
{{{{
SET
Press
{{{{
SET
{{{{
MENU
{{{{----}}}}
or
{{{{****}}}}
to select ON”.
}}}}
.
}}}}
.
to select “AM” or “PM”.
}}}}
.
}}}}
.
L
To cancel after programming, press
{{{{
}}}}
SET
then
Code #26: Setting the Caller ID list to print automatically
AUTO CALL. LIST MODE=ON [±]
ON (default): The unit will print the Caller ID list automatically after every 30 new calls (page 39).
OFF: The unit will not print the Caller ID list, but keep records of the last 30 caller information.
Code #31: Activating the Distinctive Ring feature
DISTINCTIVE RING MODE=OFF [±]
See page 53 for details.
Code #32: Setting the ring pattern for fax (Distinctive Ring feature)
FAX RING PATTERN RING=B–D [±]
See page 54 for details.
Code #34: Setting the quick scan
QUICK SCAN MODE=OFF [±]
This feature is helpful when you want to remove the document for other uses, because the unit will release the document before sending/copying.
L
If the document exceeds the memory capacity, sending of the whole document or copying of the exceeded document will be canceled and this feature will be turned off automatically.
ON: The unit will scan the document and store it into memory first, then the unit will start sending/copying.
OFF (default): Deactivates this feature.
.
{{{{STOP}}}}
61
Page 62
Features Summary
Code #36: Receiving oversized documents
RCV REDUCTION MODE=92% [±]
If the size of the document sent by the other party is as large as, or larger than the recording paper, the unit can reduce the document and print it. Select the desired reduction rate.
Setting Recording
paper size
100% Legal Letter, A4
92% (default)
86% Letter A4
72% Letter Legal
Code #39: Changing the display contrast
LCD CONTRAST MODE=NORMAL [±]
NORMAL (default): For normal contrast.
DARKER: Used when the display contrast is too
light.
Code #40: Setting the silent detection
SILENT DETECT. MODE=OFF [±]
If you use the unit with an answering machine and wish to receive faxes from older model fax machines, activate this feature.
ON: If the other party’s fax machine does not send a fax calling tone, activate this feature. The unit detects a silent pause and activates the fax function.
OFF (default): If you use an answering machine to give greeting messages and record incoming messages on a single cassette tape, deactivate this feature.
Letter Letter
Legal Legal
Original document size
Code #41: Changing the fax activation code
FAX ACTIVATION MODE=ON [±]
If you use an extension telephone and wish to use it to receive a fax, activate this feature and program the activation code.
1. Follow steps 1 to 4 on page 59.
2. Press
3. Press
4. Enter your code from 2 to 4 digits, using 0–9,
5. Press
6. Press
Code #44: Setting the memory reception alert
RECEIVE ALERT MODE=ON [±]
To alert you with a beeping sound when a received fax document is stored into memory due to some existing problem. If you are alerted by a slow beeping sound, clear the printing problem and make sure the unit is supplied with enough paper to print the stored document. The beeps will stop.
ON (default): You will hear a beeping sound.
OFF: Deactivates this feature.
Code #46: Setting the friendly reception
FRIENDLY RCV MODE=ON [±]
To receive a fax automatically when you answer a call and hear a fax calling tone (slow beep).
ON (default): You do not have to press
{{{{
FAX/START
OFF: You have to press
reception.
{{{{++++}}}} {{{{
*
# and
L
The default code is “
L
Do not enter “0000”.
{{{{SET}}}} {{{{
{{{{----}}}}
or
SET
.
MENU
}}}}
to select “ON”.
}}}}
.
.
}}}}
.
for fax reception.
#9”.
@@@@
{{{{
FAX/START
}}}}
for fax
62
Page 63
Code #76: Setting the connecting tone
CONNECTING TONE MODE=ON [±]
If you often have trouble when sending a fax, this feature allows you to hear connecting tones; fax tone, ring back tone and busy tone. You can confirm the status of the other partys machine.
L
If the ring back tone continues, the other partys machine may not be a facsimile or may have run out of paper. Check with the other party.
L
The connecting tone volume cannot be adjusted.
ON (default): You will hear connecting tones. OFF: Deactivates this feature.
Code #80: Resetting advanced features to their default settings
SET DEFAULT RESET=NO [±]
To reset the advanced features:
1. Press
2. Press
3. Press
4. Press
5. Press
6. Press
{{{{MENU}}}} {{{{####}}}}
, then
{{{{++++}}}}
or
{{{{SET}}}}
.
{{{{
}}}}
SET
again.
{{{{
MENU
.
{{{{8}}}}{{{{0}}}}
.
{{{{----}}}}
to select YES”.
}}}}
.
Features Summary
63
Page 64

Error Messages

Help

Reports
If your unit cannot send a fax, check the following:
The number you dialed is correct.The other partys machine is a fax machine.
If the problem remains, correct it by following the communication message printed on the sending and journal reports (page 44).
COMMUNICATION ERROR (Code: 40-42, 46-72, FF)
L
A transmission or reception error occurred. Try again or check with the other party.
COMMUNICATION ERROR (Code: 43, 44)
L
A line problem occurred. Connect the telephone line cord to a different jack and try again.
L
An overseas transmission error occurred. Try using the overseas mode of feature #23 (page 61).
DOCUMENT JAMMED
L
The document is jammed. Remove the jammed document (page 76).
ERROR-NOT YOUR UNIT (Code: 54, 59, 70)
L
A transmission or reception error occurred because of a problem with the other party’s fax machine. Check with the other party.
MEMORY FULL
L
The document was not received as a result of the memory being full.
NO DOCUMENT
L
The document was not fed into the unit properly. Reinsert the document and try again.
OTHER FAX NOT RESPONDING
L
The other partys fax machine is busy or has run out of recording paper. Try again.
L
The document was not fed properly. Reinsert the document and try again.
L
The other partys fax machine rings too many times. Send the fax manually (page 43).
L
The other partys machine is not a fax machine. Check with the other party.
L
The number you dialed is not in service.
PRESSED THE STOP KEY
L {{{{
communication was canceled.
STOP
}}}}
was pressed and fax
OK
L
Fax communication was successful.
64
For Fax Advantage assistance, call 1-800-435-7329.
Page 65
Error Messages
Display
If the unit detects a problem, one or more of the following messages will appear on the display.
CALL SERVICE
L
There is something wrong with the unit. Contact our service personnel.
CHECK DOCUMENT
L
The document was not fed into the unit properly. Reinsert the document. If misfeeding occurs frequently, clean the document feeder rollers (page 77) and try again.
L
Attempted to transmit a document longer than 600 mm. Press document. Divide the document into two or more sheets and try again.
CHECK MEMORY
L
The memory (telephone numbers, parameters, etc.) has been erased. Re­program.
CHECK PAPER
L
The recording paper is not installed or the unit has run out of paper. Install paper and
{{{{SET}}}}
press
L
The recording paper was not fed into the unit properly (page 75). Reinstall paper (page 14) and press
L
The recording paper has jammed near the recording paper entrance. Clear the jammed paper (page 73) and press message. Do not install folded or heavily curled paper.
COVER OPEN
L
The back cover is open. Close it.
to clear the message.
{{{{
SET
{{{{STOP}}}}
}}}}
to clear the message.
to remove the
{{{{
}}}}
SET
to clear the
FAX IN MEMORY
L
The unit has a document in memory. See the other displayed message instructions to print out the document.
FAX MEMORY FULL
L
The memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 14) or clear the jammed paper (page 73).
L
When performing memory transmission, the document being stored exceeds the memory capacity of the unit. Transmit the entire document manually.
FILM EMPTY
L
The film is empty. Replace the film with a new one (page 71).
L
The ink film is slack. Tighten it (page 72) and install again.
FILM NEAR EMPTY
L
The remaining film is low. Prepare a new film (page 71).
MEMORY FULL
L
When making a copy, the document being stored exceeds the memory capacity of the unit. Press Divide the document into sections.
MODEM ERROR
L
There is something wrong with the modem circuit. Contact our service personnel.
{{{{
STOP
}}}}
to clear the message.
DIRECTORY FULL
L
There is no space to store new entries in navigator directory. Erase unnecessary entries (page 37).
For Fax Advantage assistance, call 1-800-435-7329.
NO FAX REPLY
L
The other partys fax machine is busy or has run out of recording paper. Try again.
65
Page 66
Error Messages
OPEN CABINET CHECK FILM SLACK
b
OPEN CABINET CHECK FILM TYPE
L
The ink film is empty. Replace the ink film with a new one (page 71).
L
The ink film is not installed. Install it (page
10).
L
The ink film is slack. Tighten it (page 72).
L
The fax machine is positioned near appliances such as TVs or speakers which generate an intense magnetic field.
PAPER JAMMED
L
A recording paper jam occurred. Clear the jammed paper (page 73).
PLEASE WAIT
L
The unit is checking that there is no slack on the ink film. Wait for a moment while the check is completed.
REDIAL TIME OUT
L
The other partys fax machine is busy or has run out of recording paper. Try again.
REMOVE DOCUMENT
L
The document is jammed. Remove the jammed document (page 76).
TRANSMIT ERROR
L
A transmission error occurred. Try again.
UNIT OVERHEATED
L
The unit is too hot. Let the unit cool down.
66
For Fax Advantage assistance, call 1-800-435-7329.
Page 67

Frequently Asked Questions

Frequently Asked Questions
When a function does not work, check here
General
I cannot make and receive calls.
L
The power cord or telephone line cord is not connected. Check the connections.
L
If you used a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter.
I cannot make calls.
L
The dialing mode setting is wrong. Change the setting of feature #13 (page 60).
The unit does not work.
L
Disconnect the unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.
The unit does not ring.
L
The ringer volume is set to off. Adjust it (page
29).
{{{{
The
REDIAL/PAUSE
function properly.
L
If this button is pressed during dialing, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialed will be redialed.
During programming, I cannot enter the code or ID number.
L
All or part of the numbers are the same. Change the number of features #12 (page
60) and #41 (page 62).
The ink film runs out quickly.
L
The help printing function, copy function, and reports also use ink film.
Whenever I try to retrieve my voice mail messages, the retrieval is interrupted by the fax tone.
L
You are probably entering *#9. This is the default setting for the fax activation code. If you use a voice mail service, set the fax activation feature to off or reprogram the activation code (feature #41 on page 62).
}}}}
button does not
The unit displays the following though the paper is inserted.
CHECK PAPER
L
The paper is inserted halfway. Insert it
{{{{
}}}}
SET
correctly (page 14) and press the message.
The other party complains they only hear a fax tone and cannot talk.
L
FAX ONLY mode is set. Tell the other party the number is only used for faxes.
L
Change to TEL mode by pressing
{{{{
RECEIVE MODE
L
If you use a Distinctive Ring service, make sure you have set the same ring pattern assigned by the telephone company (page
53).
The receiving mode does not function properly.
L
A Distinctive Ring of feature #31 is set (page
53).
}}}}
.
to clear
Fax – sending
I cannot send documents.
L
The telephone line cord is connected to the EXT jack on the unit. Connect to the LINE jack (page 15).
L
The other partys fax machine is busy or has run out of recording paper. Try again.
L
The other partys machine is not a fax machine. Check with the other party.
L
The other partys fax machine rings too many times. Send the fax manually (page 43).
For Fax Advantage assistance, call 1-800-435-7329.
67
Page 68
Frequently Asked Questions
The other party complains that letters on their received document are distorted or not clear.
L
If your line has special telephone services such as call waiting, the service may have been activated during fax transmission. Connect the unit to a line that does not have these services.
L
The extension telephone on the same line is off the hook. Hang up the extension telephone and try again.
L
Try copying the document. If the copied image is clear, there may be something wrong with the other partys machine.
The other party complains that smudges or black lines appear on their received document.
L
The glass or rollers are dirty. Clean them (page 77).
I cannot send a fax overseas.
L
Use the overseas transmission mode of feature #23 (page 61).
L
Add two pauses at the end of the telephone number or dial manually.
Fax – receiving
I cannot receive documents.
L
The telephone line cord is connected to the EXT jack on the unit. Connect to the LINE jack (page 15).
L
When you have a single telephone line and subscribe to a voice mail service, you must also subscribe to a Distinctive Ring service (page 53).
I cannot receive documents automatically.
L
The receiving mode is set to TEL mode. Set to FAX ONLY mode by pressing
{{{{
RECEIVE MODE
L
The time taken to answer the call is too long. Decrease the number of rings of feature #06 (page 60).
}}}}
.
The display shows the following, but faxes are not received.
CONNECTING.....
L
The incoming call is not a fax. Change the receiving mode to TEL mode by pressing
{{{{RECEIVE MODE}}}}
A blank sheet is ejected.
L
If a blank sheet is ejected after the received document is printed out, the receiving reduction rate is not programmed correctly. Program the proper rate in feature #36 (page
62).
L
The other party placed the document in their fax machine the wrong way. Check with the other party.
A white line or a smudge appears on your recording paper.
L
The glass or rollers are dirty. Clean them (page 77).
The printing quality is poor.
Note:
Please do not reuse the ink film! For best results, use genuine Panasonic replacement film. Refer to page 7 for further details.
L
The other party sent a faint document. Ask them to send a clearer copy of the document.
L
The thermal head is dirty. Clean it (page 78).
L
Some paper has instructions recommending which side to print on. Try turning the paper over.
L
You may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper. We recommend smooth paper such as Hammermill Jet Print for clearer printing.
The other party complains that they cannot send a document.
L
The memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 14) or clear the jammed paper (page 73).
.
68
For Fax Advantage assistance, call 1-800-435-7329.
Page 69
Frequently Asked Questions
Receiving mode
I cannot select the desired receiving mode.
L
If you want to set FAX ONLY mode, press
{{{{
RECEIVE MODE
ONLY mode is displayed.
L
If you want to set TEL mode, press
{{{{
RECEIVE MODE
mode is displayed.
L
The Distinctive Ring of feature #31 is activated (page 53).
The other party complains that they cannot send a document.
L
The unit is not in FAX ONLY mode. Press
{{{{
RECEIVE MODE
ONLY mode is displayed.
}}}}
repeatedly until FAX
}}}}
repeatedly until TEL
}}}}
repeatedly until FAX
Copying
The unit does not make a copy.
L
You cannot make a copy during programming. Make the copy after programming or stop programming.
A black line, a white line or smudge appears on the copied document.
L
The glass or rollers are dirty. Clean them (page 77).
The copied image is distorted.
L
The thermal head is dirty. Clean it (page 78).
Using an answering machine
I cannot receive documents automatically.
L
Your greeting message on the answering machine is too long. Shorten the message. Record a message up to 10 seconds long.
L
The answering machine rings too many times. Set to 1 or 2 rings.
I cannot receive voice messages.
L
Check if the answering machine is turned on and connected to the fax machine properly.
L
Set the number of rings on the answering machine to 1 or 2.
I cannot retrieve recorded voice messages on the answering machine from a remote location.
L
You did not program your remote access code into your fax machine correctly. Program the same code that is programmed on the answering machine on the fax machine with feature #12 (page 60).
I pressed the remote access code to access the answering machine remotely, but the line was disconnected.
L
The code may include “#” which is used for certain features provided by telephone companies. Change the code on the answering machine to another number which does not include “#”. Also change the code of the fax machine with feature #12 (page 60).
The printing quality is poor.
Note:
Please do not reuse the ink film! For best results, use genuine Panasonic replacement film. Refer to page 7 for further details.
Original
Copy
ABC
L
Some paper has instructions recommending which side to print on. Try turning the paper over.
L
You may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper. We recommend smooth paper such as Hammermill Jet Print for clearer printing.
For Fax Advantage assistance, call 1-800-435-7329.
Callers complain that they cannot send a document.
L
Your answering machine has run out of recording tape. Rewind the tape to record messages.
L
You set the answering machine to only give a greeting message.
69
Page 70
Frequently Asked Questions
If a power failure occurs
L
The unit will not function.
L
The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
L
Fax transmission and reception will be interrupted.
L
If the delayed transmission (feature #25 on page 61) is programmed and the start time is passed during a power failure, transmission will be attempted soon after power is restored.
L
If any fax documents are stored in the memory, they will be lost. When power is restored, a power down report will be printed out stating which contents in the memory have been erased.
70
For Fax Advantage assistance, call 1-800-435-7329.
Page 71

Replacement

Replacement
Ink film
Replace the used ink film with a new one. Replacement film Model No. KX-FA93: prints about 225 letter-sized pages. See page 7 for accessory information.
1
Open the front cover by pulling up the center part.
Center part
Front cover
2
Push the back cover open button (green) on the right side of the unit. OR Push the back cover open lever (green) inside of the unit.
Back cover open button (green)
4
Remove the used core and the used ink film.
Used core
5
Remove the stoppers and tags from the new ink film.
Stopper
New ink film
Stopper
Used ink film
Tags
Back cover open lever (green)
3
Open the back cover.
6
Insert the gear of blue core of the front ink film roll into the left slot of the unit ( Insert the rear ink film roll (
Gear of blue core
1
Left
Back cover
For Fax Advantage assistance, call 1-800-435-7329.
slot
Front ink film roll
).
).
Rear ink film roll
2
71
Page 72
Replacement
7
Turn the gear of blue core in the direction of the arrow.
Gear of blue core
Ink film
L
Make sure that the ink film is wrapped around the blue core at least once.
Correct
8
Close the back cover securely by pushing down on the dotted area at both ends ( Close the front cover securely (
L
The following message will be displayed while the unit is checking that there is no slack in the ink film.
PLEASE WAIT
1
2
Back cover
Front cover
Display
).
).
Dotted area
Incorrect
Blue core
The ink film is not wrapped around the blue core.
1 turn
Tight
Slack
Reverse
Note:
L
The ink film is safe to touch, and will not rub off on your hands like carbon paper.
72
For Fax Advantage assistance, call 1-800-435-7329.
Page 73

Jams

Recording paper jam
When the recording paper has jammed in the unit
The display will show the following.
PAPER JAMMED
1
Open the front cover by pulling up the center part.
Center part
3
Open the back cover.
4
Remove the jammed recording paper.
Jammed recording paper
Jams
Back cover
Front cover
2
Push the back cover open button (green) on the right side of the unit. OR Push the back cover open lever (green) inside of the unit.
Back cover open button (green)
Back cover open lever (green)
For Fax Advantage assistance, call 1-800-435-7329.
73
Page 74
Jams
5
Turn the gear of blue core in the direction of the arrow.
Gear of blue core
Ink film
L
Make sure that the ink film is wrapped around the blue core at least once.
Correct
6
Close the back cover securely by pushing down on the dotted area at both ends ( Close the front cover securely (
1
2
Back cover
Front cover
7
Remove the recording paper and straighten. Pull the tension plate forward and hold open while inserting the paper.
).
).
Dotted area
Incorrect
Blue core
The ink film is not wrapped around the blue core.
1 turn
Tight
Slack
Reverse
Tension plate
74
For Fax Advantage assistance, call 1-800-435-7329.
Page 75
When the recording paper was not fed into the unit properly
The display will show the following.
CHECK PAPER
Remove the recording paper and straighten. Pull the tension plate forward and hold open while inserting paper.
{{{{
}}}}
Press
to clear the message.
SET
Jams
{SET}
Tension plate
For Fax Advantage assistance, call 1-800-435-7329.
75
Page 76
Jams
Document jams – sending
1
Open the front cover by pulling up the center part. Remove the jammed document carefully.
Center part
Front cover
Jammed document
2
Close the front cover securely.
Note:
L
Do not pull out the jammed paper forcibly before opening the front cover.
Front cover
76
For Fax Advantage assistance, call 1-800-435-7329.
Page 77

Cleaning

Cleaning
Document feeder
If misfeeding occurs frequently or if smudges, black lines or white lines appear on a transmitted document or on the original of a copied document, clean the document feeder.
1
Disconnect the power cord and the telephone line cord.
Power cord
2
Open the front cover by pulling up the center part.
Center part
Telephone line cord
4
Clean the glass with a soft dry cloth.
Caution:
LLLL
Do not use paper products, such as paper towels or tissues.
Glass
5
Close the front cover securely.
Front cover
3
Clean the document feeder rollers and rubber flap with a cloth moistened with isopropyl rubbing alcohol, and let all parts dry thoroughly.
Caution:
LLLL
Do not use paper products, such as paper towels or tissues.
Document
Rubber flap
feeder rollers
Front cover
6
Connect the power cord and the telephone line cord.
Telephone line cord
Power cord
For Fax Advantage assistance, call 1-800-435-7329.
77
Page 78
Cleaning
Thermal head
If smudges or black/white lines appear on a copied or received document, check whether there is dust on the thermal head and roller shaft, and clean the thermal head to remove the dust.
1
Disconnect the power cord and the telephone line cord.
Power cord
2
Open the front cover by pulling up the center part.
Center part
Telephone line cord
4
Open the back cover. Remove the ink film.
Back cover
5
Clean the thermal head with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly.
Caution:
LLLL
To prevent a malfunction due to static electricity, do not use a dry cloth and do not touch the thermal head directly.
Thermal head
Front cover
3
Push the back cover open button (green) on the right side of the unit. OR Push the back cover open lever (green) inside of the unit.
Back cover open button (green)
Back cover open lever (green)
78
For Fax Advantage assistance, call 1-800-435-7329.
Page 79
Cleaning
6
Replace the ink film. Turn the gear of blue core in the direction of the arrow.
Gear of blue core
Ink film
L
Make sure that the ink film is wrapped around the blue core at least once.
Correct
7
Close the back cover securely by pushing down on the dotted area at both ends ( Close the front cover securely (
1
2
Back cover
Front cover
8
Connect the power cord and the telephone line cord.
).
).
Dotted area
Incorrect
Blue core
The ink film is not wrapped around the blue core.
1 turn
Tight
Slack
Reverse
Telephone line cord
Power cord
For Fax Advantage assistance, call 1-800-435-7329.
79
Page 80

Printed Reports

General Information

Reference lists and reports
You can print out the following lists and reports for your reference.
Setup list:
provides you with the current settings of the basic and advanced programming features (page 60 to page 63).
Telephone number list:
provides you with names and telephone numbers which are stored in one-touch dial and navigator directory.
Journal report:
keeps records of fax transmission and reception. This report will be printed automatically after every 30 fax communications (feature #22 on page 61).
Printer test:
allows you to check the print quality of your unit. If the test print has a smudge, or blurred points or lines, clean the thermal head (page 78).
Broadcast programming list:
provides you with entries which are stored in the broadcast feature (page 47).
Caller ID list:
keeps records of the last 30 callers after subscribing to a Caller ID service. This report will be printed automatically after every 30 callers (feature #26 on page 61).
1
{{{{
Press following is displayed.
MENU
{MENU}
{<}{>}
{STOP}
}}}}
repeatedly until the
PRINT REPORT PRESS NAVI.[
{SET}
( )
2
]
3
4
{{{{<<<<}}}}
Press displayed.
{{{{
Press
L
To stop printing, press
L
After printing, the printed item will be displayed.
{{{{
Press
{{{{>>>>}}}}
or
}}}}
SET
to start printing.
}}}}
MENU
.
until the desired item is
SETUP LIST
TEL NO. LIST
JOURNAL REPORT
PRINTER TEST
BROADCAST LIST
CALLER ID LIST
PRESS SET
PRESS SET
PRESS SET
PRESS SET
PRESS SET
PRESS SET
PRINTING
{{{{
STOP
}}}}
.
80
Page 81

Caller IQ Feature

Caller IQ Feature
openLCR service for the Caller IQ feature
This unit is compatible with service provided by openLCR.
LLLL
If you have any questions regarding the openLCR service, call openLCRs customer service department at 1-866-openLCR (1-866-673-6527).
LLLL NEITHER KYUSHU MATSUSHITA ELECTRIC CO., LTD. (KME) NOR MATSUSHITA ELECTRIC
CORPORATION OF AMERICA (MECA) IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC. (OPENLCR). NEITHER KME NOR MECA NOR ANY OF THEIR EMPLOYEES OR AFFILIATES OR CUSTOMERS MAKE ANY WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, TO ANY CUSTOMER OR ANY OTHER THIRD PARTY WITH RESPECT TO ANY OF THE SERVICES PROVIDED BY OPENLCR, NOR ASSUME NOR CREATE ANY OTHER OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR.
L
If you subscribe to openLCR service, the unit will start the first download of the rate table to your fax machine and the Caller IQ feature will be automatically turned on. The CALLER IQ indicator will stay on. No special dialing or button pressing is necessary to place a long distance call with the Caller IQ feature. If you do not wish to use the Caller IQ feature, you can turn it off temporarily.
L
Before subscribing to openLCR service, you cannot change the following settings.
To turn the Caller IQ feature from ON to OFF
OFF
{SET}
1
2
{{{{
Press
{{{{<<<<}}}}
Press displayed or press
{<}{>}
CALLER IQ
{{{{>>>>}}}}
or
}}}}
.
CALLER IQ PRESS NAVI.[( )]
until the following is
{{{{0}}}}
.
TO DISABLE LCR
PRESS “3”, SET
4
{{{{
}}}}
Press
SET
.
LCR IS OFF
L
The CALLER IQ indicator will turn off.
3
Press
{{{{3}}}}
.
TO DISABLE LCR
PRESS SET
For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527)
81
Page 82
Caller IQ Feature
To turn the Caller IQ feature from OFF to ON
FLASH/LIGHT
{{{{
Press
1
{{{{<<<<}}}}
Press
2
displayed or press
{{{{1}}}}
Press
3
{{{{
Press
4
L
The fax machine will automatically receive the rate table on this page.
{<}{>}
CALLER IQ
{{{{>>>>}}}}
or
.
}}}}
.
SET
}}}}
.
CALLER IQ PRESS NAVI.[( )]
until the following is
{{{{0}}}}
.
TO ENABLE LCR
PRESS “1”, SET
TO ENABLE LCR
PRESS SET
DOWNLOAD IN PROCESS.
{SET}
Updating the rate table (downloading the rate table)
If you register through openLCR web site or move to another area, you have to download the rate table manually.
FLASH/LIGHT
{<}{>}
{SET}
{STOP}
{{{{
Press
1
{{{{<<<<}}}}
Press
2
displayed or press
{{{{
Press
3
L
The fax machine will automatically receive the rate table.
CALLER IQ
or
}}}}
SET
}}}}
.
CALLER IQ PRESS NAVI.[( )]
{{{{>>>>}}}}
until the following is
{{{{2}}}}
.
NEW RATE TABLE
.
DOWNLOAD IN PROCESS.
PRESS SET
82
For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527)
Page 83
Caller IQ Feature
During download
L
The CALLER IQ indicator will flash and the display will show the following.
DOWNLOAD IN PROCESS.
L
During downloading, you cannot do other operations such as making/answering a call or sending/receiving a document.
L
Depending on where you live, the call for downloading may be a long distance call and will take about 1-2 minutes. You will be charged for the cost of the call.
L
When the download is completed, the CALLER IQ indicator will stop flashing but will remain lit up and the display will show the following:
DOWNLOAD OK!
L
If the display shows the following, the unit was unable to download from openLCR.
DOWNLOAD ERROR. TRY AGAIN.
Try downloading manually again.
L
If the display shows the following, the Caller IQ feature is set to off.
SET LCR TO ON
Set the Caller IQ feature to on by referring to page 82.
Automatic download
The fax machine will automatically download the latest rate table when: – the rate table in the fax machine reaches
expiry date; usually between 60-90 days after last update,
– the fax machine is being polled by openLCR
service center, or
– you set the Caller IQ feature from OFF to ON
(page 82).
Downloading the fax system setup and telephone directory entries (downloading from web)
If you access openLCR web site at www.openLCR.com and program the system setup and telephone directory, you will need to download this data to the fax machine.
{CALLER IQ}
{<}{>}
{SET}
{{{{
Press
1
{{{{<<<<}}}}
Press
2
displayed or press
{{{{
Press
3
CALLER IQ
or
}}}}
SET
}}}}
.
CALLER IQ PRESS NAVI.[( )]
{{{{>>>>}}}}
until the following is
{{{{3}}}}
.
DATA FROM WEB
.
DOWNLOAD IN PROCESS.
PRESS SET
u
DOWNLOAD OK!
To stop downloading
1. Press
2. Press
{{{{
{{{{
}}}}
STOP
SET
.
}}}}
.
For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527)
CANCEL DOWNLOAD? YES:SET/NO:STOP
83
Page 84

Specifications

Specifications
Technical data about this product
Applicable lines: Public Switched Telephone Network Document size: Max. 216 mm (8 Effective scanning width: 208 mm (8 Effective printing width: 208 mm (8 Transmission time Scanning density: Horizontal: 8 pels/mm (203 pels/inch)
Photo resolution: 64-level Scanner type: Contact Image Sensor Printer type: Thermal Transfer on plain paper Data compression system: Modified Huffman (MH), Modified READ (MR) Modem speed: 9,600 / 7,200 / 4,800 / 2,400 bps; Automatic Fallback Operating environment: 5 °C–35 °C (41 °F–95 °F), 20%–80% RH (Relative Humidity) Dimensions: Approx. height 185 mm × width 355 mm × depth 275 mm (7
Mass (Weight): Approx. 3.4 kg (7.5 lb.) Power consumption: Standby: Approx. 3.6 W
Power supply: 120 V AC, 60 Hz Fax memory capacity: Approx. 25 pages of memory transmission
*1
: Approx. 15 s/page (Original mode)
Vertical: 3.85 lines/mm (98 lines/inch) – in standard resolution,
7.7 lines/mm (196 lines/inch) – in fine/photo resolution,
15.4 lines/mm (392 lines/inch) – in super fine resolution
27
/32")
× 10
Transmission: Approx. 12 W Reception: Approx. 40 W (When receiving a 20% black document) Copy: Approx. 55 W (When copying a 20% black document) Maximum: Approx. 135 W (When copying a 100% black document)
Approx. 28 pages of memory reception (Based on the ITU-T No. 1 Test Chart in standard resolution.)
1
/2") in width, Max. 600 mm (235/8") in length
3
/16")
3
/16")
*2
9
/32" × 1331/32"
*1 Transmission speed depends upon the contents of the pages, resolution, telephone line conditions
and capability of the other partys machine.
*2 Transmission speed is based upon the ITU-T No. 1 Test Chart and original mode. If the capability of
the other party’s machine is inferior to your unit, the transmission time may be longer.
ITU-T No. 1 Test Chart
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Page 85
Specifications
Paper specifications
1
Recording paper size: Letter: 216 mm × 279 mm (8
Legal: 216 mm × 356 mm (8
Note for recording paper:
L
Do not use the following types of paper: – Paper with a cotton and/or fibre content that is over 20%, such as letterhead paper or paper used
for resumes
Extremely smooth or shiny paper, or paper that is highly texturedCoated, damaged or wrinkled paperPaper with irregularities, such as tabs or staplesPaper which has dust, lint or oil stainsPaper that will melt, vaporize, discolor, scorch or emit dangerous fumes, near 200 °C (392 °F),
such as vellum paper. These materials may transfer onto the fusing roller and cause damage.
– Moist paper
L
Some paper only accepts print on one side. Try using the other side of the paper if you are not happy with the print quality or if misfeeding occurs.
L
For proper feeding and best print quality, we recommend using long-grained paper.
L
Do not use paper of different types or thickness at the same time. This may cause a paper jam.
L
Avoid double-sided printing.
L
Do not use paper printed from this unit for double-sided printing with other copiers or printers. This may cause a paper jam.
L
To avoid curling, do not open paper packs until you are ready to use the paper. Store unused paper in the original packaging, in a cool and dry location.
/2" × 11")
1
/2" × 14")
Note:
L
Any details given in these instructions are subject to change without notice.
L
The pictures and illustrations in these instructions may vary slightly from the actual product.
85
Page 86

FCC Information

FCC Information
List of FCC requirements and information
If required by the telephone company, inform them of the following.
FCC Registration No.: (found on the rear of the unit)
Ringer Equivalence No.: (found on the rear of the unit)
The particular telephone line to which the equipment is connected.
This unit must not be connected to a coin operated line. If you are on a party line, check with your local telephone company.
Ringer Equivalence Number (REN):
This REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area.
In the event that terminal equipment causes harm to the telephone network, the telephone company should notify the customer, if possible, that service may be stopped. However, where prior notice is impractical, the company may temporarily cease service providing that they: a) Promptly notify the customer. b) Give the customer an opportunity to correct the
problem with their equipment.
c) Inform the customer of the right to bring a
complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68.
The Telephone Company may make changes in its communications facilities, equipment operations, or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modification or alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing, to allow the customer an opportunity to maintain uninterrupted service.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this device.
When programming emergency numbers and/or making test calls to emergency numbers:
1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
2. Perform such activities in the off-peak hours; such as early morning or late evenings.
This telephone provides magnetic coupling to hearing aids.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment
and receiver. Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV
technician for help.
A TIA/EIA-IS-968 compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is also TIA/EIA-IS­968 compliant.
The software contained in this equipment to allow user access to the network must be upgraded to recognize newly established network area codes and exchange codes as they are placed into service. Failure to upgrade the premises systems or peripheral equipment to recognize the new codes as they are established will restrict the customer and the customers employees from gaining access to the network and to these codes.
86
Page 87

Warranty

Warranty
Limited Warranty
PANASONIC CONSUMER ELECTRONICS COMPANY, PANASONIC SALES COMPANY, DIVISION OF MATSUSHITA ELECTRIC DIVISION OF MATSUSHITA CORPORATION OF AMERICA ELECTRIC OF PUERTO RICO, INC., One Panasonic Way, Ave. 65 de Infantería, Km. 9.5 Secaucus, New Jersey 07094 San Gabriel Industrial Park,
Carolina, Puerto Rico 00985
Panasonic Facsimile Product
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as length of the period indicated on the chart below, which starts with the date of original purchase ( period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.
FAX categories Parts Labor
Thermal Transfer Facsimile 6 Months 6 Months Laser Facsimile 1 (one) Year 1 (one) Year
the warrantor”) will, for the
warranty
Batteries, antennas, ink film, toner cartridge, drum unit, and ink cartridge (as may be applicable), and cosmetic parts (cabinet) are not warranted under this Limited Warranty.
During the will be no charge for parts. You must carry-in or mail-in your product during the warranty period. This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold of the original purchase date is required for warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-HELP-FAX (1-800-435-7329) For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, signal reception problems, misadjustment of consumer controls, improper maintenance, power line surge, improper voltage supply, lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER COVERAGE RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, cost of having someone remove or re-install
an installed unit if applicable, or travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there
as is”. A purchase receipt or other proof
LIMITED WARRANTY
. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
87
Page 88
Warranty
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantors Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
For product service
Call toll-free 1-800-HELP-FAX (1-800-435-7329) for the location of an authorized servicenter.
For out of warranty technical support
After the warranty has expired, please contact our Continued Services Technical Support Line at 1­900-555-PANA (1-900-555-7262) for support on a fee basis.
When you ship the product
Carefully pack your unit, preferably in the original carton.
Attach a letter, detailing the symptom or problem, to the outside of the carton.
Send the unit to an authorized servicenter, prepaid and adequately insured.
Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales office. These locations do not repair consumer products.
88
Page 89

Customer Services

Customer Services
Customer Services directory
To obtain service or technical assistance during the warranty period, please contact:1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am-8pm EST. To obtain support or service after the warranty has expired, please contact: 1-900-555-PANA (1-900-555-7262) for support on a fee basis.
Web Site: www.panasonic.com (for customers in the USA or Puerto Rico ONLY) You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site.
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter:
Ave. 65 de Infanter
a, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
í
Phone (787) 750-4300 Fax (787) 768-2910
89
Page 90

Index

Index
Program index
Basic features
#01 Date and time....................................30
#02 Your logo...........................................31
#03 Your fax number ...............................33
#04 Sending report ............................44, 60
#06 Fax ring setting .................................60
#12 Remote activation ID......................... 60
#13 Dialing mode .....................................60
#17 Ringer pattern .............................29, 60
Index
A
Accessories................................................6
Document tray.......................................13
Paper tray.............................................. 12
Advanced features ...................................61
Alert
Memory reception (Feature #44)...........62
B
Basic features ..........................................60
Broadcast transmission............................ 47
Buttons/Keys
BROADCAST ..................................47, 50
CALLER ID............................................ 40
CALLER IQ......................................81, 82
Delete....................................................32
HELP.....................................................28
Insert .....................................................32
LOWER ..................................... 34, 38, 46
MONITOR .............................................38
RECEIVE MODE............................. 51, 52
REDIAL .................................................43
C
Caller ID ...................................................39
Calling back........................................... 40
Storing...................................................42
Caller ID list (Feature #26).................39, 61
Caller IQ feature.......................................81
Character table ........................................32
Communication messages....................... 64
Connecting tone (Feature #76) ................ 63
Advanced features
#22 Journal report..............................44, 61
#23 Overseas mode................................. 61
#25 Delayed transmission........................ 61
#26 Caller ID list....................................... 61
#31 Distinctive Ring .................................53
#32 Ring pattern ......................................54
#34 Quick scan ........................................61
#36 Receiving reduction ..........................62
#39 Display contrast ................................62
#40 Silent detection .................................62
#41 Remote fax activation code............... 62
#44 Fax receiving alert.............................62
#46 Friendly reception .............................62
#76 Connecting tone................................63
#80 Reset advanced features .................. 63
Copy.........................................................55
Collation ................................................57
Enlarge..................................................56
Reduce..................................................56
D
Date and time (Feature #01)..............30, 60
Delayed transmission (Feature #25)........61
Dialing mode (Feature #13) .....................60
Display
Contrast (Feature #39) ..........................62
Error messages.....................................65
Distinctive Ring service (Feature #31)53, 61
Document size .........................................45
E
Error messages.................................. 64, 65
F
Fax activation code (Feature #41) ...........62
Fax auto redial .........................................46
Fax number (Feature #03) ................. 33, 60
Fax receiving............................................ 51
Friendly reception (Feature #46).............. 62
H
Help..........................................................28
I
Ink film
Installing ................................................ 10
Replacing ..............................................71
J
Jams
Document..............................................76
Recording paper.............................. 73, 75
Journal report (Feature #22) .............. 44, 61
90
L
Legal paper tray .......................................12
Logo (Feature #02) ............................31, 60
Page 91
Navigator directory
N
Making a phone call ..............................38
Selecting characters.............................. 32
Sending faxes........................................46
Storing...................................................35
One-touch dial
O
Making a phone call ..............................38
Sending faxes........................................46
Storing...................................................34
openLCR service .....................................81
Overseas mode (Features #23) ............... 61
Power failure ............................................70
P
Quick scan (Feature #34) ............44, 55, 61
Q
Receiving alert (Feature #44) ..................62
R
Receiving reduction (Feature #36)...........62
Recording paper ......................................14
Recording paper size ...............................85
Remote activation ID (Feature #12).........60
Reports
Broadcast programming........................80
Broadcast sending.................................50
Caller ID ....................................39, 61, 80
Journal.............................................44, 80
Power down...........................................70
Printer test.............................................80
Sending ...........................................44, 60
Setup.....................................................80
Telephone number ................................ 80
Reset (Feature #80).................................63
Resolution ..........................................43, 55
Ringer pattern (Feature #17) .............29, 60
Ring pattern for Distinctive Ring
(Feature #32) .....................................54, 61
Ring setting
FAX ONLY (Feature #06)......................60
Index
Sending
S
Broadcast .............................................. 50
From memory ........................................44
Manually................................................43
Navigator directory ................................ 46
One-touch dial.......................................46
Sending report (Feature #04).............44, 60
Set default (Feature #80) .........................63
Silent detection (Feature #40)..................62
Storing
Broadcast .............................................. 47
Navigator directory ................................ 35
One-touch dial.......................................34
Volume.....................................................29
V
91
Page 92
KX-FHD331
Proof of Purchase
NO EXTRA COST
Panasonic FAX ADVANTAGE PROGRAM
Free peace of mind,
direct from Panasonic
F
AX ADVANTAGE PROGRAM
6-month limited warranty1: parts, labor,
and toll-free help line
Free replacement3and repair program
2
The Panasonic Fax Advantage Consumer Service Program.
Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a new and unused Panasonic Fax Machine, the Fax Advantage Program can provide a free replacement unit
Here’s how it works:
1. If you have a problem with your fax that you purchased new and unused while it is covered by the period of limited warranty toll-free help-line at 1-800-HELP-FAX2.
2. Talk to one of our technical experts to diagnose your problem over the phone.
3. If repairs are necessary and you are entitled to service under the terms and conditions of the limited warranty bished replacement unit to you by UPS Ground service delivery. The shipping method is upgradable for an extra charge.
A second option available under our limited warranty is to mail-in or carry-in your fax to one of our Regional Service centers, where the unit will be repaired and returned to you.
Instructions:
If you choose to receive a replacement unit under the Fax Advantage Program, Panasonic will provide a replacement unit which will be completely refurbished, quality-tested by Panasonic technicians and individually hand-inspected before it is shipped to you. You will keep the replacement unit and send the original unit to us in the replacement unit’s box. UPS will pick up the unit at no charge to you, should it be determined that you are entitled to warranty service. A proof-of-purchase must be included with the returned product. Any unit that is replaced by Panasonic and not shipped with proper proof-of-purchase by you will be subject to a minimum $100.00 charge. The original unit must be properly packaged in the same manner as the replacement unit, utilizing the packing materials provided. Damage due to improper or inadequate packing will be charged to you as an out-of-warranty cost.
3
if your original unit is in need of repair.
1
, call our
4
, we will send a refur-
If our 1-800-HELP-FAX technicians determine that your unit may be an “out-of-box failure” replacement unit nal unit to verify that you purchased the unit within 10 days prior to your 1-800-HELP-FAX call.
Requirements:
You must give our technicians a valid credit card number (Discover, VISA, Master Card, or American Express/Optima). Product that is not returned to Panasonic by 10 business days after shipment of the replacement product will be charged to your credit card account at Panasonic’s Suggested Retail Price (see dealer for details). If your original unit is not eligible for warranty service, your card will be charged for the non-warranty repair of the unit at Panasonic’s current rate for parts and labor and for any shipping charges associated with this program. If you do not wish to pay out-of-warranty repair costs, you will be responsible for returning the replacement unit to Panasonic and for paying all shipping charges associated with this program including the UPS delivery of the replacement product to you, shipment of the problem unit to Panasonic, shipment of the replacement unit back to Panasonic and the return of your original unit back to you. Credit status will be verified prior to sending the replacement product.
1. See dealer for limited warranty details.
2. After the fax advantage program, contact our Continued Services Technical Support Line at 1-900-555-PANA (1-900-555-7262), for fee based technical support.
3. Replacement unit is refurbished.
4. Replacement program is only available in the 50 United States and is subject to termination at any time without advance notice.
5. “Out-of-box failure” is an inoperable unit that was purchased no more than 10 days prior to your 1-800-HELP-FAX call, and would otherwise qualify for warranty service under the terms and conditions of the limited warranty.
6. Panasonic reserves the right to send a refurbished unit.
5
, we will attempt to provide you with a factory-new
6
. You must ship a copy of your receipt with your origi-
Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985
PFQX1696ZA
CC0302TW
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