Page 1
These instructions contain information on operating the scanner. Before reading these instructions, please read
the installation manual enclosed with this unit.
Please carefully read these instructions and the enclosed installation manual. Keep all documentation in a safe
place for future reference.
Model No.
KV-S5055C
Operating Manual
High Speed Color Scanner
Page 2
Introduction
Introduction
Thank you for purchasing a Panasonic High Speed Color Scanner.
Feature Highlights
Superior Paper Feeding
• This scanner features an advanced paper-feeding mechanism that adjusts the pressure of the rollers and
the amount of time that the rollers are applied to the document according to the condition of the document.
As a result, this scanner can scan a wide range of paper weights, from very thin 20 g/m² (5 lbs.) paper to
very thick 157 g/m² (42 lbs.) paper.
High-speed Double Sided Scanning
• This scanner can scan documents at high speed, regardless of the image type (monochrome / color).
Single sided: 90 pages/minute, double sided: 180 images/minute (200 dpi)
Single sided: 60 pages/minute, double sided: 120 images/minute (300 dpi)
* Speeds based on scanning A4 size paper in landscape orientation.
Support for High-efficiency Scanning Jobs
• Self-cleaning function
This scanner contains an ionizer that, by emitting ions, reduces the amount of paper dust that accumulates
on the scanning glass. This scanner also has self-cleaning brushes that clean paper dust off of the scanner
glass.
• Stapled document detection
This scanner has a stapled document detection function that detects documents that contain staples and
stops scanning before any serious damage occurs.
• Double feed detection
This scanner contains ultrasonic sensors that detect double feeding. Double feeding can be detected even
if you scan documents that contain paper of various thicknesses.
• Double Feed Skip (DFS) function
If scanning has been stopped because a double feed was detected, you can easily resume scanning by
pressing the Double Feed Skip key (DFS key). When you scan documents that include items that you do
not want to be detected as double feeding (for example, documents that have receipts attached, envelopes,
etc.), the double feed detection function can be enabled and still scan these documents.
Other Features
• You can set the left and right document guides independently. By doing so, you can reliably scan
documents of differing paper sizes.
• The paper feed path can be opened widely to easily removed jammed paper and perform maintenance.
2 Operating Manual
Page 3
About the documentation
The scanner documentation consists of 2 manuals: the Installation Manual and the Operating Manual.
In addition, each piece of software includes the help.
Introduction
Installation Manual
(printed documentation)
Operating Manual
(this manual)
The Installation Manual explains the installation method and
procedures.
The Operating Manual explains the part names, operations, features
and maintenance of the unit.
• You can view explanations about the settings for Panasonic Image
Enhancement Technology (PIE) functions that are available on the
ISIS driver screen and on the TWAIN driver screen by clicking the
help button that appears on each of the software's operation
screen.
Software help
• You can view explanations about the settings for Image Capture
Plus (ICP) by clicking the help button that appears on the
software's operation screen.
• You can view explanations for User Utility, which is used for
maintenance, by clicking the help button that appears on the
software's operation screen.
• You can also view the help for ICP and User Utility from the Windows Start menu. For details about viewing
the help, see "Viewing Manuals Installed On Your Computer" in the Installation Manual.
Abbreviations
• Windows
• Windows
• Windows Vista
• Windows
®
refers to the Microsoft® Windows® operating system (hereafter Windows).
®
XP refers to the Microsoft® Windows® XP operating system (hereafter Windows XP).
®
refers to the Microsoft® Windows Vista® operating system (hereafter Windows Vista).
®
7 refers to the Microsoft® Windows® 7 operating system (hereafter Windows 7).
Trademarks
• Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
• ISIS and QuickScan are registered trademarks or trademarks of EMC Corporation in the United States
and other countries.
• IBM and AT are trademarks of International Business Machines Corporation in the United States, other
countries, or both.
• Intel and Intel Core are trademarks of Intel Corporation in the U.S. and other countries.
• Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
• All other trademarks identified herein are the property of their respective owners.
Operating Manual 3
Page 4
As an ENERGY STAR® Partner, Panasonic has determined that this product meets
the ENERGY STAR guidelines for energy efficiency.
Introduction
International ENERGY STAR Program
System Requirements
Computer
CPU
Operating System
Interface
Memory
Hard Disk
Note
IBM® PC/AT® or compatible machine with a CD-ROM drive
Intel® Core™ 2 Duo, 1.8 GHz or higher
Windows XP / Windows Vista / Windows 7
USB 2.0
1 GB or higher
5 GB or more free space is required.
• The above system requirements may not satisfy the requirements of all operating systems.
• The scanning speed differs depending on the host computer’s operating environment or the application
used.
• Due to the slower speed of USB 1.1, it is recommended to use a USB 2.0 interface.
• If you connect the scanner to a USB hub, it is not guaranteed to work.
4 Operating Manual
Page 5
Introduction
Federal Communications Commission Requirements (For United States
only)
Note
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
FCC Warning: To assure continued FCC compliance, the user must use only shielded interface cable and
the provided power supply cord. Also, any unauthorized changes or modifications to this equipment would
void the user’s authority to operate this device.
For FRG Users (For Germany Only)
• Machine noise information regulation - 3.GPSGV, the maximum sound pressure level is 70 dB(A) or less,
in conformity with EN ISO 7779.
• This device is not intended for use in the direct field of view at visual display workplaces. To avoid
incommoding reflexions at visual display workplaces this device must not be placed in the direct field of
view.
Operating Manual 5
Page 6
Table of Contents
Table of Contents
Before You Start .......................................................................................8
For Your Safety .................................................................................................................8
Safety Information (For United Kingdom only) ............................................................11
Precautions ......................................................................................................................12
Location of Controls ..............................................................................14
Main Unit ..........................................................................................................................14
Control Panel and Status Indicators .............................................................................16
Operation ................................................................................................18
Turning on the Scanner Power ......................................................................................18
Preparing Documents .....................................................................................................19
Acceptable Documents ..................................................................................................19
Unacceptable Documents ..............................................................................................21
Scanning Documents .....................................................................................................22
Scanning Documents with Pages of the Same Size ......................................................23
Scanning Documents with Pages of Different Sizes ......................................................30
Using Control Sheets ......................................................................................................40
About Printing Control Sheets ........................................................................................41
Changing the Scan Background Color .........................................................................43
Switching the Reference Plate .......................................................................................43
Care and Maintenance ...........................................................................46
Clearing Paper Jams .......................................................................................................46
Cleaning the Scanner .....................................................................................................49
Outside of the Scanner ...................................................................................................49
Inside of the Scanner .....................................................................................................51
Cleaning the Conveyor ................................................................................................53
Cleaning the Rollers ....................................................................................................56
Cleaning the Sensors and Scanning Glass .................................................................60
Replacement Parts and Optional Units ................................................64
Replacement Parts and Optional Units .........................................................................64
Replacing Parts ...............................................................................................................65
Replacing the Paper Feed Roller Module ......................................................................65
Replacing the Double Feed Prevention Roller ...............................................................69
Installing Optional Units .................................................................................................74
Installing the Imprinter Unit .............................................................................................74
Installing the Ink Cartridge ...........................................................................................77
Removing the ink cartridge ..........................................................................................79
Printing ........................................................................................................................80
Appendix .................................................................................................81
Troubleshooting ..............................................................................................................81
Shading Adjustment .......................................................................................................84
Repacking Instructions ..................................................................................................85
Specifications ..................................................................................................................87
6 Operating Manual
Page 7
Table of Contents
Index..............................................................................................................89
Operating Manual 7
Page 8
W ARNING
CAUTION
W ARNING
Before You Start
Before You Start
For Your Safety
To prevent severe injury and loss of life, read this
section carefully before using the unit to ensure proper
and safe operation of your unit.
• This section explains the graphic symbols used
in this manual.
Denotes a potential
hazard that could
result in serious
injury or death.
Denotes hazards
that could result in
minor injury or
damage to the unit.
These symbols are used to alert
operators to a specific operating
procedure that must be performed
carefully.
These symbols are used to alert
operators to a specific operating
procedure that must not be
performed.
These symbols are used to alert
operators to a specific operating
procedure that must be
emphasized in order to operate
the unit safely.
For Users
Power and Ground Connection
The power source voltage of this unit is
listed on the nameplate.
Only plug the unit into an AC outlet with
the proper voltage.
If you use a cord with an unspecified
current rating, the unit or plug may emit
smoke or become hot to the touch.
When you operate this product, the power
outlet should be near the product and
easily accessible.
To ensure safe operation, the power cord
supplied must be inserted into a standard
three-prong AC outlet which is effectively
grounded (earthed) through the normal
wiring.
The fact that the equipment operates
satisfactorily does not imply that the
power point is grounded (earthed) and
that the installation is completely safe.
For your safety, if in any doubt about the
effective grounding (earthing) of the
power point, consult a qualified
electrician.
8 Operating Manual
If the plug cannot be inserted into the AC
outlet, contact a licensed electrician to
replace the AC outlet with a properly
grounded (earthed) one.
Do not defeat the grounding (earthing)
plug (ex. do not use a conversion plug).
Plug the power cord firmly into an AC
outlet. Otherwise, it can cause fire or
electric shock.
Do not pull, bend, rest objects on, or chafe
the power cord and plug.
Damage to the power cord or plug can
cause fire or electric shock.
Page 9
Before You Start
Do not attempt to repair the power cord or
plug. If the power cord or plug is damaged
or frayed, contact your dealer for a
replacement.
Ensure that the plug connection is free of
dust. In a damp environment, a
contaminated connector can draw a
significant amount of current that can
generate heat, and eventually cause fire
if left unattended over an extended period
of time.
Never touch the plug with wet hands.
Danger of electric shock exists.
Stop operation immediately if the unit
emits smoke, excessive heat, abnormal
smell, or unusual noise. These conditions
can cause fire or electric shock.
Immediately turn the unit off, and unplug
the power cord, and contact your dealer
for service.
When disconnecting the unit, grasp the
plug instead of the cord. Pulling on a cord
forcibly can damage it, and cause fire or
electric shock.
Roller Cleaning Paper
Do not use the roller cleaning paper near
a heater or open flame.
Do not drink or inhale the roller cleaning
paper fluid including isopropyl alcohol.
The roller cleaning paper may be harmful
to sensitive skin. Please use protective
gloves.
Operating Safeguards
If metal fragments or water gets into the
unit, turn the unit off, and unplug the unit
immediately. Contact your dealer for
service. Operating the contaminated unit
can cause fire or electric shock.
Do not open covers, and do not attempt to
repair the unit yourself. Contact your
dealer for service.
Do not alter the unit or modify any parts.
Alteration or modification can cause fire or
electric shock.
During thunderstorms, do not touch the
unit and plug. It may cause an electric
shock.
Operating Manual 9
Page 10
CAUTION
Before You Start
Power
The unit should be used only with the
power cord enclosed with the unit.
When the unit is not used over an
extended period of time, switch it off, and
unplug it. If an unused unit is left
connected to a power source for a long
period, degraded insulation may cause
electric shock, current leakage, or fire.
Installation and Relocation
Make sure that the unit is installed in a well
ventilated room so as not to increase
density of ozone in the air.
Since ozone is heavier than air, it is
recommended that air at floor level be
ventilated.
Move this unit with two persons, and hold
it by both side grips. Dropping the unit can
cause injury and damage to the unit.
Do not position the unit in a location where
it is unstable.
To prevent fire or shock hazard, do not
expose this unit to rain or any type of
moisture.
Do not place the unit in a hot humid or
dusty environment.
Prolonged exposure to these adverse
conditions may cause fire or electric
shock.
Do not block the air vents. Doing so can
cause heat to build up, and may result in
fire.
When moving the unit, be sure to unplug
the power cord from the AC outlet. If the
unit is moved with the power cord
attached, it can cause damage to the cord
which could result in fire or electric shock.
Do not use the exit tray hanging out of a
table.
Operating Safeguards
If the unit falls down or gets damaged, turn
the unit off, and unplug the power cord.
Otherwise, it may cause fire or electric
shock.
Do not place any liquids or heavy items on
the unit.
Accidental spillage of liquid into the unit
may cause severe damage. If this occurs,
turn the unit off, unplug the power cord,
and contact your dealer for service.
Do not touch the scanning glass or their
surroundings immediately after
continuous scanning.
This area is very hot and can cause burns.
Be careful not to pinch your fingers when
closing the ADF door. It can cause injury.
When carrying the unit, do not use the
trays as handles.
10 Operating Manual
Page 11
ASA
Before You Start
Safety Information (For United Kingdom only)
This appliance is supplied with a moulded three pin
mains plug for your safety and convenience.
A 5 amp fuse is fitted in this plug. Should the fuse need
to be replaced, please ensure that the replacement fuse
has a rating of 5 amps and that it is approved by ASTA
or BSI to BS1362. Check for the ASTA mark
BSI mark
a removable fuse cover, you must ensure that it is
refitted when the fuse is replaced. If you lose the fuse
cover, the plug must not be used until a replacement
cover is obtained. A replacement fuse cover can be
purchased from your local Panasonic Dealer.
IF THE FITTED MOULDED PLUG IS UNSUITABLE
FOR THE SOCKET OUTLET IN YOUR PREMISES,
THEN THE FUSE SHOULD BE REMOVED AND THE
PLUG CUT OFF AND DISPOSED OF SAFELY.
THERE IS DANGER OF SEVERE ELECTRICAL
SHOCK IF THE CUT-OFF PLUG IS INSERTED INTO
ANY 13 AMP SOCKET.
If a new plug is to be fitted, please observe the wiring
cord as shown below. If in any doubt, please consult a
qualified electrician.
on the body of the fuse. If the plug contains
or the
IMPORTANT
The wires in this mains lead are coloured as follows:
Green-and-Yellow : Earth
Blue : Neutral
Brown : Live
As the colours of the wires in the mains lead of this
apparatus may not correspond with the coloured
markings identifying the terminals in your plug, proceed
as follows.
The wire that is coloured GREEN-AND-YELLOW must
be connected to the terminal in the plug that is marked
with the letter E or by the Earth symbol or coloured
GREEN or GREEN-AND-YELLOW.
The wire that is coloured BLUE must be connected to
the terminal in the plug that is marked with the letter N
or coloured BLACK.
The wire that is coloured BROWN must be connected
to the terminal in the plug which is marked with the letter
L or coloured RED.
How to replace the fuse:
Open the fuse compartment with a screwdriver and
replace the fuse and fuse cover.
WARNING
THIS APPLIANCE MUST BE EARTHED.
Operating Manual 11
Page 12
Before You Start
Precautions
Installation
• Do not place the unit in direct sunlight, in a cold
draft, or near heating apparatus.
• Do not place the unit near apparatus which
generate electronic or magnetic noise.
• Protect the unit from static electricity.
• Do not move the unit immediately from a cold place
to a warm place. It may cause dew.
CD-ROM
• Do not write or stick paper on the front and/or back
of CD-ROM.
• Do not touch the data side of the CD-ROM. When
handling the CD-ROM, be careful not to leave
fingerprints or otherwise damage the CD-ROM.
• Do not leave the CD-ROM where it is directly
exposed to sunlight or near a heater for extended
periods.
• Do not throw or bend the CD-ROM.
Roller Cleaning Paper
• Keep the roller cleaning paper out of reach of small
children.
• Do not store the roller cleaning paper in direct
sunlight or in a place with a temperature over
40 °C (104 °F).
• Only use the roller cleaning paper to clean the
rollers and scanning glass.
• For details about the roller cleaning paper, please
refer to the Material Safety Data Sheet (MSDS).
Please ask your Panasonic sales company about
obtaining the Material Safety Data Sheet.
KEEP AWAY FROM FIRE.
Others
• Make sure to remove paper clips and staples from
documents before scanning. Failing to do so can
damage the unit, document, or both.
• Do not use thinner, benzine, or cleaners containing
abrasives or surfactants, for cleaning the outside of
scanner.
• Plug the power cord into an outlet from which you
can easily unplug it.
12 Operating Manual
Page 13
Before You Start
Illegal Duplication
It is unlawful to make duplication of certain
documents.
Duplicating certain documents may be illegal in
your country/area.
Penalties of fines and/or imprisonment may be
imposed on those found guilty. The following are
examples of items that may be illegal to duplicate
in your country/area.
• Currency
• Bank notes and checks
• Bank and government bonds, and securities
• Passports, licenses, official or private
documents, identification cards, and the like
• Copyright materials, or trademarks without
the consent of the owner
• Postage stamps, and other negotiable
instruments
This list is not inclusive, and no liability is
assumed for either its completeness or accuracy.
In case of doubt, contact your legal counsel.
Security Notice
The management of documents and scanned data is
the responsibility of the user. In particular, pay attention
to the following points.
• Make sure you have the same number of pages for
important documents both before and after
scanning, and take care not to leave any pages in
the scanner.
• Periodically back up important data.
• When having your computer or hard disk serviced,
or when disposing of your computer or hard disk,
completely erase any stored image data.
Notice
Install your machine near a supervised area
to prevent illegal duplication from being
made.
Operating Manual 13
Page 14
6
7
1
2
3
4
5
8
9
10
11
13
14
12
Location of Controls
L
o
c
a
Main Unit
t
i
o
n
o
f
C
o
n
t
r
o
l
s
Front
Document guides
ADF door release
Hopper extension tray
Document guides selector
Exit sub guide
Exit tray
Exit stopper
Extension sub tray
ADF door
Manual feed selector
Switches the scanning method between continuous scanning (Auto) and manual scanning (Manual).
Hopper
Control Panel
For details, refer to "Control Panel and Status Indicators" (page 16).
Power switch
Ready indicator / Error indicator
For details, refer to "Control Panel and Status Indicators" (page 16).
14 Operating Manual
Page 15
Rear
1
2
3
54
Location of Controls
Imprinter door
You open this door when installing an imprinter unit (sold separately) or ink cartridge. For details on
installing an imprinter, refer to "Installing the Imprinter Unit" (page 74).
Fan exhaust vent
AC inlet
Power cord
Plugs may vary in shape depending on country/area.
USB connector
Operating Manual 15
Page 16
2
1
3 4
Location of Controls
Control Panel and Status Indicators
A Double Feed Skip key (DFS)
If you press this key when a double feed occurs, the sheet that was detected as a double feed will
be scanned, and scanning will continue.
B Start/Stop key (Start/Stop)
• If you set [Wait Key] for "Manual Feed Mode"
*1
in your application software, pushing this key
starts scanning.
• During scanning, pushing this key stops scanning.
• If you press this key when a double feed occurs, the sheet that was detected as a double feed
will be ejected from the scanner without being scanned. Scanning will stop.
C Ready indicator (Ready)
Shows the scanner's status.
D Error indicator (Error)
Lights when an error occurs.
*1
For details on "Manual Feed Mode", refer to the help for ICP.
16 Operating Manual
Page 17
Location of Controls
The status of the scanner is displayed by the ready indicator (C) and the error indicator (D), as shown
in the table below:
C Ready indicator
(Green)
D Error indicator
(Red)
Status
ON OFF Ready
ON Blink (Slow) Caution
OFF ON Error
*1
*1
Blink (Slow) OFF Sleep
Blink (Slow) Blink (Slow) Caution*1 / Sleep
Blink (Fast) OFF Warming up
Blink (2 times consecutively) OFF Double Feed Skip mode
*1
Check the status of the scanner using User Utility.
Operating Manual 17
Page 18
1
2
Operation
O
p
e
r
Turning on the Scanner Power
a
t
i
o
n
1. Set the power switch (A) of the scanner to " " (ON).
• The ready indicator (B) lights green.
18 Operating Manual
Page 19
Preparing Documents
48 - 297 mm
(1.9 - 11.7 in.)
70 - 432 mm
(2.75 - 17 in.)
Feeding direction
Less than
10 mm
(0.4 in.)
Less than
10 mm
(0.4 in.)
Feeding direction
Acceptable Documents
The acceptable documents for this scanner are as follows.
Document size
Paper thickness: 20 – 157 g/m² (5 – 42 lbs.)
• You can place up to 200 sheets of fresh, 75 g/m²
Note
• When you set a document, make sure that its height
Recommended paper: Plain paper
Operation
(20 lbs.) paper on the hopper at one time.
does not exceed the limit mark on the document guides.
Document types
• Plain paper • Recycled paper
• Bond paper • OCR paper
• Newspaper • Bank checks
• Carbonless copy paper • Tracing paper
Documents must also meet the following conditions
Curl
Folding
Operating Manual 19
Page 20
Operation
For documents with mixed page sizes and thicknesses
Document thickness
Document size
The ratio of page thickness between the thickest and thinnest
pages must be less than 1.5.
The ratio of width and height between the largest page and smallest
page must be less than 1.5.
Example: If the smallest page is A4 size, then the largest page can
be up to A3 size, and if the smallest page is A6, then the largest
can be A5.
20 Operating Manual
Page 21
Unacceptable Documents
The following types of documents may not scan properly:
• Torn or frayed documents
• Curled, wrinkled or folded documents
• Carbon paper
• Thick or irregular documents such as envelopes, documents that are glued together, etc.
• Perforated or punched paper
• Coated paper
Do not scan the following types of paper:
• Thermal paper
• Photographs
• OHP sheets, other plastic films, cloths, or metallic sheets
• Paper with irregularities such as paper clips, staples, paste, or glue
• Document with wet ink or cinnabar seal ink
• Non-rectangular or irregularly shaped paper
Operation
Notes about documents for scanning
• Depending on the paper type, scanning results may be poor when you scan unacceptable documents, or
even documents that should be acceptable.
If scanned images are skewed, paper jams occur, or double feeding occurs, try scanning again after doing
the following:
– Clean the rollers and sensors.
– Reduce the number of sheets of paper loaded on the hopper.
– Change the orientation of documents placed in portrait orientation to landscape orientation, or vice
versa.
– In the scan settings, set "Feeding Speed" to [Slow].
– Scan the documents using manual scanning.
• When using stapled document detection, completely flatten any curling or creases on the rear end of the
document, and then perform scanning.
*1
For details about configuring the scan settings, refer to the ICP or PIE help.
*1
Operating Manual 21
Page 22
Operation
Scanning Documents
This scanner can scan documents whose pages are all the same size and documents whose pages are
different sizes.
Notice
• Make sure to remove paper clips and staples from documents before scanning. Failing to do so can
damage the unit, document, or both.
• Curled documents may cause a paper jam or damaging the document, therefore, set the document
flat before scanning.
• When scanning important documents, confirm that the number of scanned images matches the number
of pages in the document.
• Remove documents from the exit tray after they have been scanned.
22 Operating Manual
Page 23
Scanning Documents with Pages of the Same Size
1. Use the manual feed selector to select continuous scanning (Auto) or manual scanning (Manual).
Continuous scanning (Auto)
Operation
Manual scanning (Manual)
Notice
• When scanning a document manually (Manual), feed the document 1 page at a time.
• When scanning important documents or bound documents, feed them manually.
Note
• When scanning a document manually (Manual), the double feed detection function is disabled.
Operating Manual 23
Page 24
1
1
2
3
Operation
2. Adjust the document guides (A) slightly larger than the actual size of the documents.
3. Fan the documents.
• Documents that have been stapled together or stacked together (as in a file folder) will need to be
separated.
Fan the stack of documents to separate all the edges.
Hold both ends and bend the documents as shown in the illustration.
To flatten the documents, hold firmly and pull them apart as shown in the illustration.
Repeat these steps as necessary.
4. Carefully align the documents.
24 Operating Manual
Page 25
5. Place the documents on the hopper (A) with the side to be scanned facing up.
2
1
Then push the documents in the direction of the arrow until they stop.
Operation
Notice
• The height of the documents should not exceed the limit mark (B) on the document guide. This
may cause a paper jam or skewing.
Operating Manual 25
Page 26
1
2
Operation
6. Slide the document guides (A) to match the width of the document to be scanned.
When scanning long sheets of paper
Pull out the hopper extension tray (B) from the hopper.
26 Operating Manual
Page 27
7. Raise the exit stopper (A).
1
2
3
When scanning long sheets of paper
Adjust the exit stopper (B) and extension sub tray (C) to match the size of the document.
Operation
Operating Manual 27
Page 28
Scanning direction
Document
4
5
Operation
When scanning short sheets of paper
When scanning documents like the one shown in the figure below, fully raise the exit stopper (D), and
adjust the extension sub tray (E) to match the size of the document.
28 Operating Manual
Page 29
When scanning narrow documents (widths from 48 to 105 mm [1.89 to 4.13 in.])
6
Lower the exit sub guide (F).
Notice
• When you have finished using the exit sub guide, return it to its original position.
Operation
8. Open your scanning application
*1
The software ICP and QuickScan Pro demo, included with the scanner, can be used for scanning the documents.
*1
and scan the documents.
Operating Manual 29
Page 30
Operation
Scanning Documents with Pages of Different Sizes
For conditions when scanning documents with mixed page sizes, see "For documents with mixed page sizes
and thicknesses" (page 20).
• When scanning different size documents, scanned sheets may need to be reordered for optimum
performance.
1. Use the manual feed selector to select continuous scanning (Auto).
Continuous scanning (Auto)
30 Operating Manual
Page 31
2. Unlock the document guides.
12
1
• Slide the document guides selector in the direction shown in the illustration until the (A) and
(B) marks are aligned to unlock the document guides.
Operation
3. Completely spread apart the document guides (A).
Operating Manual 31
Page 32
1
2
3
2
2
2
2
Operation
4. Fan the documents.
• Documents that have been stapled together or stacked together (as in a file folder) will need to be
separated.
Fan the stack of documents to separate all the edges.
Hold both ends and bend the documents as shown in the illustration.
To flatten the documents, hold firmly and pull them apart as shown in the illustration.
Repeat these steps as necessary.
Notice
• Fan the pages for each page size separately.
5. Align the document pages along one side.
32 Operating Manual
Page 33
2
1
2
3
Operation
6. Place the documents on the hopper (A) with the scanning side facing up.
• Align the document position so that the center of the smallest sheet will be fed to the center of the paper
feed roller (B). If the document is not properly aligned, the pages will not be fed correctly.
Notice
• The height of the documents should not exceed the limit mark (C) on the document guide. This
may cause a paper jam or skew.
• Depending on the types of paper, the document may not be fed smoothly. In such case, reduce
the number of sheets of the document.
Operating Manual 33
Page 34
4
2
1
Operation
When scanning long sheets of paper
Pull out the hopper extension tray (D) from the hopper.
7. Adjust the document guides (A) to the width of the document.
34 Operating Manual
Page 35
8. Remove the document and lock the document guides.
12
• Slide the document guides selector in the direction shown in the illustration until the (A) and
(B) marks are aligned to lock the document guides.
Operation
9. Place the document on the hopper again and adjust the document guide according to the size of the
document to be scanned.
Notice
• Make sure to align the document pages along one side.
• Make sure that the center of the smallest sheet of the document will be fed to the center of the
paper slot.
Operating Manual 35
Page 36
2
1
2
2
3
Operation
10. Raise the exit stopper (A).
When scanning long sheets of paper
Adjust the exit stopper (B) and extension sub tray (C) to match the largest document page.
36 Operating Manual
Page 37
Scanning direction
Document
4
5
Operation
When scanning short sheets of paper
When scanning documents like the one shown in the figure below, fully raise the exit stopper (D), and
adjust the extension sub tray (E) to match the size of the document.
11. Open your scanning application
*1
The software ICP and QuickScan Pro demo, included with the scanner, can be used for scanning the documents.
*1
and scan the documents.
Operating Manual 37
Page 38
12
Operation
Adjusting the left and right document guides to their original position
1. Unlock the document guides.
• Slide the document guides selector in the direction shown in the illustration until the (A) and
(B) marks are aligned to unlock the document guides.
2. Completely spread apart the document guides.
38 Operating Manual
Page 39
3. Lock the document guides.
12
• Slide the document guides selector in the direction shown in the illustration until the (A) and
(B) marks are aligned to lock the document guides.
Operation
Operating Manual 39
Page 40
B
Simplex
A
Documents
Control sheet
Code
Documents
Operation
Using Control Sheets
By using control sheets, you can change the scanning conditions in the middle of scanning. Placing a control
sheet in the middle of a document lets you change the scanning conditions for all pages scanned after the
control sheet.
Control sheets are located on the included CD-ROM.
Control sheet functions
Simplex, Duplex, Binary, 256 level gray, Color, Dynamic Threshold, Dither, Error diffusion, Function #1–
#9, Separation Sheet
Note
• Multiple control sheets can be used.
• To use control sheet functions, your scanning application must support control sheets. When using
control sheets, refer to the instruction manual of your scanning application.
• Print out control sheets from the provided CD-ROM.
40 Operating Manual
Page 41
About Printing Control Sheets
Center of the page
<Example A4 printout>
<Example A3 printout>
25 mm
(1 in.)
• Print the control sheet at the specified size; do not enlarge or reduce the size.
• When printing the control sheet, make sure that the pattern is 25 mm (1 in.) from the top of the page and
centered horizontally.
• Use the control sheet that is the same size as the document you are scanning.
• Be careful not to get the control sheet dirty. Do not fold or crease the control sheet. Scanning will not be
performed properly.
• For details on control sheet and separation sheet, refer to section "Detect Control Sheet" in the help for
PIE.
Operation
Operating Manual 41
Page 42
Operation
Printing control sheets
Note
• In order to print control sheets, Adobe
• Refer to the instruction manual for your printer for details about changing print settings.
1. Insert the CD-ROM into the CD/DVD driver on your computer.
• If you have a feature called "Autorun" activated, the installation process will start automatically.
• The setup window will appear.
Note
• If the AutoPlay dialog box is displayed in Windows Vista or Windows 7, select "CDRun.exe".
• If the program does not start automatically, from [My Computer] ([Computer] in Windows Vista or
Windows 7), select the CD/DVD drive, and then double-click "CDRun.exe".
2. Select your scanner.
3. Select [Control Sheet] from the [Manuals] list on the right side of the screen.
4. Print the control sheets at the same size as your document.
®
Reader® must been installed on your computer.
42 Operating Manual
Page 43
Changing the Scan Background Color
1
12
By switching the reference plates on the scanner, you can change the scanning background color between
black and white. The default setting is black.
Notice
• Set the reference plate (F) and reference plate (B) to the same color. If the front and rear settings are
different, then documents will not be scanned correctly.
Switching the Reference Plate
1. Set the power switch (A) of the scanner to " " (OFF).
• Remove any documents from the hopper.
Operation
2. Pull the ADF door release (A) towards you, and open the ADF door (B).
Operating Manual 43
Page 44
2
4
3
4
3
1
Operation
3. Rotate the reference plate (F) (A) and the reference plate (B) (B).
• With both hands, slowly rotate each plate in the direction indicated by the arrow.
• Rotate each plate until the mark (C) on the outside of the reference plate and the mark (D) on
the reference plate are aligned.
The color of the reference plate at this time will be the background color.
Notice
• Always rotate the reference plates in the directions indicated by the arrows.
• Make sure that the mark (C) on the outside of the reference plate and the mark (D) on the
reference plate are aligned.
If the marks are not aligned, the background color will not be correct.
44 Operating Manual
Page 45
4. Close the ADF door.
• Push both sides of the ADF door down slowly until it clicks into place.
5. Set the power switch of the scanner to " " (ON).
Operation
Operating Manual 45
Page 46
12
Care and Maintenance
C
a
r
e
Clearing Paper Jams
a
n
d
M
a
i
n
t
e
n
a
n
c
e
Torn paper, thin paper or paper that is creased on the top edge may cause paper jams. If a paper jam occurs,
remove the jammed sheet according to the following procedure.
CAUTION
• The scanning glass may be very hot after scanning a lot of documents.
Remove the jammed sheet after the scanning glass's temperature has cooled.
1. Pull the ADF door release (A) towards you, and open the ADF door (B).
• Remove any documents from the hopper.
46 Operating Manual
Page 47
2. Remove the jammed sheet of paper.
1
When a paper jam occurs inside the scanner:
Remove the jammed sheet of paper from the inside of the ADF door.
Care and Maintenance
When a paper jam occurs at the exit slot:
Pull the jammed paper from the exit slot (A) towards the front.
Operating Manual 47
Page 48
Care and Maintenance
3. Close the ADF door.
• Push both sides of the ADF door down slowly until it clicks into place.
48 Operating Manual
Page 49
Cleaning the Scanner
1
2
1
Outside of the Scanner
Notice
• Do not use thinner, benzine, or cleaners containing abrasives or surfactants, for cleaning the outside
of the scanner.
• Clean the scanner at least once a month.
Care and Maintenance
1. Set the power switch (A) of the scanner to "
2. Clean the cover with a soft cloth.
• The document feeder (A) and exit slot (B) get dirty easily. Make sure to clean them.
" (OFF).
Operating Manual 49
Page 50
1
Care and Maintenance
3. Remove dirt and dust from the fan exhaust vent (A) with a brush.
50 Operating Manual
Page 51
Inside of the Scanner
1
°C
Note
• Clean the scanner at least once a week or when 20,000 sheets have been scanned, whichever comes
first.
• Clean the rollers and sensors if paper jamming or double feeding occurs frequently.
• If double feed detection does not function properly, clean the double feed detectors.
• Clean the scanning glass when black or white lines appear on the scanned images.
• If the documents you are scanning are dirty, then the scanner parts will also become dirty. To maintain
proper scanning, clean the scanner parts frequently.
About the roller cleaning paper
Open the roller cleaning paper on the dotted line (A), and take out the roller cleaning paper.
Care and Maintenance
Notice
• Keep the roller cleaning paper out of reach of small children.
• Do not store the roller cleaning paper in direct sunlight or in a place with temperature over 40
(104 °F).
• Only use the roller cleaning paper to clean the rollers and scanning glass.
• For details about the roller cleaning paper, please refer to the Material Safety Data Sheet (MSDS).
Please ask your Panasonic sales company about obtaining the Material Safety Data Sheet.
Note
• If the bag is left opened for a long period of time before using it, the alcohol will evaporate.
Please use the roller cleaning paper immediately after opening the bag.
• The roller cleaning paper (KV-SS03) is available from the dealer where you purchased the scanner.
For supplies and accessories:
Call 1-800-726-2797 (U.S.A. only) or your dealer.
Operating Manual 51
Page 52
Care and Maintenance
How to use the blower
Remove the brush tip from the blower (A), place it on the area that you want to clean (B), and then blow away
any dirt, as shown in the following figure.
• If dirt has accumulated, first remove the dirt with the brush tip of the blower, and then remove the brush tip
and blow away the remaining dirt.
52 Operating Manual
Page 53
Cleaning the Conveyor
12
1
CAUTION
• The scanning glass may be very hot after scanning a lot of documents.
Clean the scanning glass after the temperature has cooled.
Note
• Clean the conveyor before cleaning the rollers.
1. Set the power switch of the scanner to " " (OFF).
2. Pull the ADF door release (A) towards you, and open the ADF door (B).
Care and Maintenance
3. With a dry cloth, wipe off any dirt on the conveyor (A).
Operating Manual 53
Page 54
1
3
2
Care and Maintenance
4. With the included blower, blow away any dirt that has accumulated on the self-cleaning brushes (A).
• Rotate the reference plates (B, C) in the direction indicated by the arrow so that you can see the
brush.
• After cleaning, rotate the reference plates (B, C) in the directions indicated by the arrows to return
the plates to the original background color.
Notice
• After cleaning, make sure that the mark on the outside of the reference plate and the mark
on the reference plate are aligned (page 44).
If the marks are not aligned, the background color will not be correct.
54 Operating Manual
Page 55
1
Care and Maintenance
5. With the included blower, blow away any dirt that has accumulated on the ion outlets (A).
Notice
• When cleaning the ion outlets, be sure to remove the brush tip from the blower. Using the blower
with the brush tip still on might damage the ionizer.
6. Close the ADF door.
• Push both sides of the ADF door down slowly until it clicks into place.
7. Set the power switch of the scanner to " " (ON).
Operating Manual 55
Page 56
12
Care and Maintenance
Cleaning the Rollers
CAUTION
• The scanning glass may be very hot after scanning a lot of documents.
Clean the scanning glass after the temperature has cooled.
1. Set the power switch of the scanner to " " (OFF).
2. Pull the ADF door release (A) towards you, and open the ADF door (B).
56 Operating Manual
Page 57
Care and Maintenance
3. Use the roller cleaning paper (page 51) to remove the dirt from the surfaces of all rollers.
Direction to wipe rollers
Double feed prevention roller, Separation roller
Other rollers
Notice
• After removing the double feed prevention roller, gently wipe dirt from the surface of the roller in
the direction indicated by the arrows in the illustration. If you wipe too hard, you may damage or
misalign the roller.
For instructions on how to remove the double feed prevention roller, see "Replacing the Double
Feed Prevention Roller" (page 69).
• Wipe dirt off of the other rollers in the directions indicated by the arrows in the illustration. Use your
finger to rotate the roller and wipe dirt off of the entire surface of the roller. If the roller rotates when
wiping it, gently hold it in place with your finger.
Operating Manual 57
Page 58
3
4
1 2
5
Care and Maintenance
Location of Rollers
A Paper feed roller
B Separation roller
C Free rollers
D Double feed prevention roller
E Drive rollers
58 Operating Manual
Page 59
Care and Maintenance
4. Close the ADF door.
• Push both sides of the ADF door down slowly until it clicks into place.
5. Set the power switch of the scanner to " " (ON).
6. Reset the roller cleaning counter in User Utility to 0.
• Start User Utility, and in the window, click the [Clear Counter] button for "After Clean Roller" to reset
to counter to 0.
• For details, refer to the help for User Utility.
Operating Manual 59
Page 60
12
Care and Maintenance
Cleaning the Sensors and Scanning Glass
CAUTION
• The scanning glass may be very hot after scanning a lot of documents.
Clean the scanning glass after the temperature has cooled.
1. Set the power switch of the scanner to " " (OFF).
2. Pull the ADF door release (A) towards you, and open the ADF door (B).
60 Operating Manual
Page 61
1
5
6
2
7
2
3
4
8
9
Care and Maintenance
3. Remove dirt on the sensors (A, B, C, D, G) and reflectors (J) with the included blower, then wipe the
scanning glass (E, I) and reference plates (F, H) with the roller cleaning paper (page 51).
Location of Sensors
A Waiting sensor
B Double feed detector
C Slip detect sensor
D Starting sensor
E Scanning glass (F)
F Reference plate (B)
G Paper sensor
H Reference plate (F)
I Scanning glass (B)
Notice
• After cleaning, make sure that the mark on the outside of the reference plate and the mark
on the reference plate are aligned (page 44).
If the marks are not aligned, the background color will not be correct.
Operating Manual 61
Page 62
10
10
Care and Maintenance
Location of Reflectors
J Reflectors
62 Operating Manual
Page 63
4. Close the ADF door.
• Push both sides of the ADF door down slowly until it clicks into place.
5. Set the power switch of the scanner to " " (ON).
Care and Maintenance
Operating Manual 63
Page 64
Replacement Parts and Optional Units
R
e
p
l
Replacement Parts and Optional Units
a
c
e
m
e
n
t
P
a
r
t
s
a
n
d
O
p
t
i
o
n
a
l
U
n
i
t
s
Replacement
Parts
Optional Units Imprinter unit KV-SS014
Note
• To purchase separately sold items, contact your dealer.
When to replace parts
Roller exchange kit
• Paper feed roller
• Double feed prevention
Roller cleaning paper KV-SS03
Ink cartridge KV-SS021
Part Name Part Number Notes
module
KV-SS039 –
roller
See "About the roller cleaning
paper" (page 51).
For optional imprinter unit.
For instructions on installation and
removal, see "Installing the Ink
Cartridge" (page 77).
Prints text and numbers on
documents. Includes 1 ink
cartridge.
For instructions on installation, see
"Installing the Imprinter
Unit" (page 74).
We recommend replacing the paper feed roller module and double feed prevention roller after scanning
350,000 sheets of paper. (350,000 sheets is based on scanning normal paper. Depending on the type of paper
and other factors, the actual lifetime for the rollers will differ.)
In User Utility, you can check the number of sheets that have been scanned.
64 Operating Manual
Page 65
1
12
Replacement Parts and Optional Units
Replacing Parts
If double feeding or paper jam occurs frequently even after cleaning the roller (page 56), please call your dealer
to order a "Roller exchange kit (KV-SS039)", and replace the paper feed roller module and double feed
prevention roller.
Replacing the Paper Feed Roller Module
1. Set the power switch (A) of the scanner to " " (OFF), and unplug the power cord.
2. Pull the ADF door release (A) towards you, and open the ADF door (B).
Operating Manual 65
Page 66
1
2
1
Replacement Parts and Optional Units
3. Move the lever (A) of the paper feed roller module in the order indicated by the arrow (A, B), and then
pull out the module towards you.
4. Take out the new paper feed roller module in the optional "Roller exchange kit (KV-SS039)".
66 Operating Manual
Page 67
3
1
2
33
2
2
Replacement Parts and Optional Units
5. Install the new paper feed roller module.
• With the lever (A) of the paper feed roller module lowered, insert both protrusions (B) into the grooves
(C), and then slowly raise the lever in the direction indicated by the arrow until it clicks into place.
Notice
• Make sure that the paper feed roller module's lever is firmly set. If the lever is not firmly set, the
lever or the paper feed roller module might become damaged or might not function correctly.
Operating Manual 67
Page 68
Replacement Parts and Optional Units
6. Close the ADF door.
• Push both sides of the ADF door down slowly until it clicks into place.
7. Plug in the power cord, and set the power switch of the scanner to " " (ON).
68 Operating Manual
Page 69
1
12
Replacement Parts and Optional Units
Replacing the Double Feed Prevention Roller
1. Set the power switch (A) of the scanner to " " (OFF), and unplug the power cord.
2. Pull the ADF door release (A) towards you, and open the ADF door (B).
Operating Manual 69
Page 70
1
1
2
Replacement Parts and Optional Units
3. Pull towards you and remove the double feed prevention roller cover by using the indent (A).
4. While pulling the tab (A) in the direction indicated by the arrow, lift the double feed prevention roller (B)
in the direction of the arrow. Then, pull out the right shaft (when facing it) from the notch in the roller mount.
5. Take out the new double feed prevention roller in the optional "Roller exchange kit (KV-SS039)".
70 Operating Manual
Page 71
1
1
3
2
2
Replacement Parts and Optional Units
6. Install the new double feed prevention roller.
• Align the shaft that is shaped as indicated by A with the notch in the roller mount (B), and then insert
the shaft in the notch. Push the shaft on the opposite side (C) until it clicks into place.
Notice
• After you install the double feed prevention roller, make sure that the shaft is inserted into the tab,
and that the shaft will not rotate or move. If the roller is not installed correctly, it may cause double
feeding or a paper jam.
Operating Manual 71
Page 72
2
1
Replacement Parts and Optional Units
7. Insert the protrusion (A) of the double feed prevention roller cover into the hole on the main unit, and then
push in the part of the roller cover indicated by B in the direction indicated by the arrow until it clicks into
place.
Notice
• Make sure that the double feed prevention roller cover does not stick up.
If the double feed prevention roller cover is closed incompletely, damage or paper jams can occur.
8. Close the ADF door.
• Push both sides of the ADF door down slowly until it clicks into place.
72 Operating Manual
Page 73
Replacement Parts and Optional Units
9. Plug in the power cord, and set the power switch of the scanner to " " (ON).
10. Reset the roller replacing counter in User Utility to 0.
• Start User Utility, and in the window, click the [Clear Counter] button for "After Replace Roller" to reset
the counter to 0.
• For details, refer to the User Utility help.
Operating Manual 73
Page 74
1
Replacement Parts and Optional Units
Installing Optional Units
Installing the Imprinter Unit
The imprinter prints on the face of the document before scanning. The printed material will also be scanned.
1. Set the power switch (A) of the scanner to "
2. Open the imprinter door.
" (OFF).
74 Operating Manual
Page 75
3. Connect the cable.
1
1
2
2
3
Notice
• Be sure to correctly match the rib with the slot prior to inserting the connector.
Replacement Parts and Optional Units
4. While keeping the direction of the imprinter as shown in the diagram below, insert the pins (A) on both
sides into the guides, and insert the pins (B) on both sides into the guides until they are locked by the
springs (C).
Operating Manual 75
Page 76
Replacement Parts and Optional Units
5. Close the imprinter door.
6. Set the power switch of the scanner to " " (ON).
Note
• For details on installing an ink cartridge, refer to "Installing the Ink Cartridge" (page 77).
76 Operating Manual
Page 77
Installing the Ink Cartridge
1
Install the ink cartridge in the imprinter.
1. Set the power switch (A) of the scanner to " " (OFF).
Replacement Parts and Optional Units
2. Remove the protective tape.
Operating Manual 77
Page 78
1
Replacement Parts and Optional Units
3. Move the carriage to the ink cartridge exchange position.
Notice
• Adjust the position following the label on the imprinter.
4. Insert the ink cartridge into the carriage.
5. Lock the ink cartridge adjustment lever (A).
78 Operating Manual
Page 79
Removing the ink cartridge
1
1
1. Set the power switch of the scanner to " " (OFF).
2. Move the carriage to the ink cartridge exchange position.
Notice
• Adjust the position following the label on the imprinter.
Replacement Parts and Optional Units
3. Pinch the ink cartridge adjustment lever (A) and lift it.
4. Remove the ink cartridge (A).
Operating Manual 79
Page 80
2
1
16.5 mm (0.6 in.)
30.8 mm (1.2 in.)
141 mm (5.6 in.)
121 mm (4.8 in.)
109.3 mm (4.3 in.)
97.5 mm (3.8 in.)
97.5 mm (3.8 in.)
83.5 mm (3.3 in.) 83.5 mm (3.3 in.)
66.8 mm (2.6 in.)
66.8 mm (2.6 in.)
56.5 mm (2.2 in.) 56.5 mm (2.2 in.)
45 mm (1.8 in.)
45 mm (1.8 in.)
30.8 mm (1.2 in.)
16.5 mm (0.6 in.)
Document size Document sizeCenter
Replacement Parts and Optional Units
Printing
Adjusting the imprinter printing position
1. Move the carriage to the desired printing position, and align the indicator (A) with the " " mark (B) .
• The " " mark indicates the printing position. Printing is not available in any other position.
Printing Position
Printing
Printing can be set from the ICP program and the TWAIN and ISIS drivers. For details, refer to the help for ICP
or PIE.
80 Operating Manual
Page 81
A
p
p
e
n
d
i
x
Troubleshooting
If a problem occurs while the scanner is being used, check the following items and check the scanner status
with the User Utility. If the unit still malfunctions, turn it OFF, unplug the power cord and call for service.
Symptom Possible Cause Remedy
Appendix
The ready indicator does not
light when the power switch is
turned ON.
The computer does not
recognize the scanner.
The scanner is not functioning
correctly.
Scan speed is slow.
The document has been
loaded on the hopper, but the
scanner does not start
scanning.
The power cord is not plugged in. Insert the power plug firmly.
Problem with power supply.
The scanner is not connected to the
computer correctly.
Disconnect the scanner from the
electric outlet and call for service.
Connect the USB cable correctly.
Uninstall the software from the
computer, and then install the
The software is not installed correctly.
software again. (Refer to "Installing
the Software" in the Installation
Manual.)
Check the computer whether the USB
The USB interface of the computer is
not installed correctly.
interface of your computer is installed
correctly using the device manager’s
property.
The scanner is connected via USB
hub.
There is a problem with the USB
cable.
The scanner is connected over a USB
1.1 connection.
The document is not loaded properly.
The sensor cannot detect the
document as the edge of the
document is curled.
Do not connect via USB hub.
Use the included USB cable or a
certified Hi-speed USB 2.0 cable.
Connect over USB 2.0.
Load the document correctly.
(page 22)
Flatten the document (page 19) and
load it again (page 22).
Operating Manual 81
Page 82
Appendix
Symptom Possible Cause Remedy
Double feeding occurs
frequently or the scanner
stops loading while scanning.
The paper feed roller, separation
roller, double feed prevention roller,
drive rollers, or free rollers are dirty.
The sensors and/or reflector plate are
dirty.
The paper feed roller, separation
roller, or double feed prevention roller
have become worn down.
Right and left sides of the document
to be scanned are not the same in
height, because of curling or folding.
The document is printed on an
unsupported type of paper or thick
paper.
The length of the paper is too short.
The scanning method is set to
manual.
Clean the paper feed roller,
separation roller, double feed
prevention roller, drive rollers, or free
rollers. (page 56)
Clean all of the sensors and the
reflectors. (page 60)
Replace the paper feed roller module
(page 65), or double feed prevention
roller (page 69).
Flatten the document (page 19) and
load it again after reducing the pages.
Make a copy of the document on
paper of an acceptable type and
thickness (page 19), and scan the
copy.
Make a copy of the document on
paper of an acceptable size (page 19),
and scan the copy.
Set the scanning method to
continuous scanning (Auto) with the
manual feed selector. (page 14)
Paper jams occur frequently.
The document is not aligned
correctly.
The document set on the hopper has
too many pages.
Realign the document. (page 22)
Remove pages from the document
until it is under the limit mark on the
document guides.
The document is wrinkled. Smooth out the document.
The rollers are dirty. Clean the rollers. (page 56)
The sensors and/or reflector plate are
dirty.
The document is not aligned
correctly.
The document set on the hopper has
too many pages.
Clean all of the sensors and the
reflectors. (page 60)
Realign the document. (page 22)
Remove pages from the document
until it is under the limit mark on the
document guides.
82 Operating Manual
Page 83
Symptom Possible Cause Remedy
Appendix
Scanned image is skewed.
The scanned document is
blank.
Vertical lines appear on the
scanned document.
The scanning density is
uneven.
The color of the scanned
document is extremely
different from the original
document.
The document guides are not
adjusted to the size of the document
to be scanned, or the document to be
scanned is set slanted on the hopper.
Right and left sides of the document
to be scanned are not the same in
height, because of curling or folding.
The document to be scanned was
loaded upside down.
The scanning glass is dirty.
The scanning glass is dirty.
The quantity distribution of light
varies.
The settings of the computer monitor
are wrong.
Adjust the document guides properly
to the size of the document to be
scanned (page 22).
Flatten the document (page 19) and
load it again after reducing the pages.
Load the document correctly.
(page 22)
Clean the conveyor, self-cleaning
brushes, and the ion outlets (page 53),
and then clean the scanning glass (F
and B) (page 60).
Clean the scanning glass (F and B).
(page 60)
Adjust shading. (page 84)
Adjust the computer monitor settings.
Clean the conveyor, self-cleaning
Dark spots or noise appear on
the scanned documents.
The scanning glass is dirty.
brushes, and the ion outlets (page 53),
and then clean the scanning glass (F
and B) (page 60).
If you still experience problems after following these suggestions, please contact our Technical Support
Department at 1-800-726-2797 for further assistance. (U.S.A. only)
Operating Manual 83
Page 84
Appendix
Shading Adjustment
About shading adjustment
The shading adjustment function corrects variations in the lamp intensity and pixel sensor sensitivity, and
reduces unevenness in density in scanned images. It can be carried out by means of the User Utility using the
special shading paper, which is provided with this scanner.
When shading adjustment is required
Perform shading adjustment when the density and brightness of sections of scanned images is considerably
uneven, or when image quality does not improve after cleaning the inside of the scanner.
Before proceeding with the shading adjustment
Before beginning shading adjustment, thoroughly clean the scanning glass (F), scanning glass (B), conveyors
in the scanning area, self-cleaning brushes, ion outlets, and all rollers.
If you perform shading adjustment while these parts are dirty, lines will appear on scanned images.
Shading adjustment procedure
1. Start the User Utility.
2. Click "User Shading" on the main menu, and operate as the image display dictates.
Note
• For further details, refer to section "[User Shading]" in the help for User Utility.
Notice
• If the shading adjustment has not been performed properly, then lines might appear on scanned images
even after adjusting the shading or lines might not be eliminated even after cleaning the scanning glass.
Clean the parts, and then adjust the shading again.
84 Operating Manual
Page 85
Repacking Instructions
It is highly recommended that you keep the original carton and ALL packing materials. If you need to transport
or ship the scanner, please follow these instructions.
Note
• Improper repacking of the scanner may result in a service charge to repair the scanner.
• Please use the original carton and all of the original packing materials.
• The scanner should be handled in the correct (horizontal) position.
Required Materials
• Original scanner carton and packing materials
• Shipping tape and scissors
1. Unplug the power cord from the outlet, and remove the power cord and USB cable from the scanner.
2. Return the exit stopper and extension sub tray to their original (non-extended) positions.
3. Remove the double feed prevention roller (page 70).
Appendix
Operating Manual 85
Page 86
2
3
4
5
1
6
Appendix
4. Pack the scanner.
A Joint
B USB cable
C Power cord
D Double feed prevention roller
E Blower
F
• Drivers & Utilities / Manuals CD-ROM
• Installation Manual
• Shading paper
• Roller cleaning paper
86 Operating Manual
Page 87
Specifications
Item KV-S5055C
Scanning face Duplex
Appendix
Scanning
Scanning method
Scanning
*1
speed
(portrait)
Scanning
*1
speed
(landscape)
Resolution
Tonal gradation
Image control
Binary / color
300 dpi
Binary / color
300 dpi
Front side: CCD (600 dpi)
Back side: CCD (600 dpi)
Simplex
A4: 50 pages/min.
Duplex
A4: 100 images/min.
Simplex
A4: 60 pages/min.
Duplex
A4: 120 images/min.
100 – 600 dpi (1 dpi step)
Optical: 600 dpi (Main and Sub feeding directions)
Binary, Grayscale (8 bit), Color,
MultiStream: Binary & Grayscale, Binary & Color
Image emphasis, Dynamic threshold, Automatic separation, Invert,
White level from paper
Compression JPEG (color, grayscale)
Maximum image size
Size
*2
Paper
Thickness
305 ´ 2,540 mm (12.01 ´ 100 in.)
48 ´ 70 mm (1.9 ´ 2.75 in.) to 297 ´ 432 mm (11.7 ´ 17 in.)
0.04 – 0.2 mm (1.6 – 7.9 mils)
Note: 1 mil = 0.001 in.
Weight
Hopper capacity
*1
The scanning speed differs depending on the host computer, the operating system, the application, the measuring method, the quantity of data in
the image, and the paper type. The scanning speed depends on a measuring method of Panasonic.
*2
Scan quality cannot be guaranteed for documents with a non-standard size.
20 – 157 g/m² (5 – 42 lbs.)
200 sheets (75 g/m² [20 lbs.] fresh paper)
"Weight in pounds" of paper represents the weight of 500 [432 ´ 559 mm (17 ´ 22 in.)] sheets.
Operating Manual 87
Page 88
Appendix
Item KV-S5055C
External dimensions
(Width ´ Depth ´ Height)
468 ´ 444 ´ 339 mm (18.5 ´ 17.5 ´ 13.4 in.)
Weight 18 kg (40 lbs.)
AC100 – 120 V, 50/60 Hz, 1.0 A
AC100 – 240 V, 50/60 Hz, 1.0 – 0.5 A
1.0 A (AC100 – 120 V)
0.5 A (AC220 – 240 V)
0.4 A (AC100 – 120 V)
0.2 A (AC220 – 240 V)
3.5 W or less (AC100 – 120 V)
3.5 W or less (AC220 – 240 V)
Scanner
Power requirement
Maximum
(Scanning)
Power
consumption
Minimum
(Standby)
Sleep mode
Operating Environment Temperature:15 – 30 °C (59 – 86 °F), Humidity: 20 – 80 % RH
Storage Environment
Temperature: 0 – 40 °C (32 – 104 °F), Humidity: 10 – 80 % RH
88 Operating Manual
Page 89
Index
A
AC inlet 15
ADF door 14
ADF door release 14
Index
Hopper extension tray 14
I
Image control 87
Imprinter door 15
Imprinter unit 64, 74
Ink cartridge 64, 77
Interface 4
B
Background color 43
Blower 52, 86
C
Cleaning the conveyor 53
Cleaning the rollers 56
Cleaning the scanner 49
Cleaning the sensors 60
Compression 87
Computer 4
Control panel 14, 16
Control sheets 40
CPU 4
D
Document feeder 49
Document guides 14
Document guides selector 14
Documents
Acceptable documents 19
Mixed paper conditions 20
Scanning documents 22
Unacceptable documents 21
Double Feed Skip key 16
Drivers & Utilities / Manuals CD-ROM 86
J
Joint 86
L
Limit mark 25, 33
M
Manual feed selector 14
Memory 4
O
Operating Environment 88
Operating system 4
Optional units 64
P
Paper 87
Paper feed roller module 65
Paper jams 46
Power consumption 88
Power cord 15, 86
Power requirements 88
Power switch 14, 18
Printing 80
E
ENERGY STAR 4
Error indicator 14, 16, 17
Exit slot 47, 49
Exit stopper 14
Exit sub guide 14
Exit tray 14
Extension sub tray 14
External dimensions 88
F
Fan exhaust vent 15, 50
H
Hard disk 4
Hopper 14
Hopper capacity 87
R
Ready indicator 14, 16, 17
Reference plate 43, 61
Reflectors 62
Repacking 85
Replacement parts 64
Replacing parts 65
Resolution 87
Roller cleaning paper 9, 51, 64, 86
Roller exchange kit 64
Rollers
Double feed prevention roller 58, 69
Drive rollers 58
Free rollers 58
Paper feed roller 58
Separation roller 58
Operating Manual 89
Page 90
Index
S
Safety information 8
Scanning face 87
Scanning glass 61
Scanning method 87
Scanning speed 87
Sensors
Double feed detector 61
Paper sensor 61
Slip detect sensor 61
Starting sensor 61
Waiting sensor 61
Shading adjustment 84
Shading paper 86
Specifications 87
Start/Stop key 16
Status indicators 16
Storage Environment 88
System Requirements 4
T
Tonal gradation 87
Troubleshooting 81
U
USB cable 86
USB connector 15
User Utility 59, 73
W
Weight 88
90 Operating Manual
Page 91
D0310YR1050
One Panasonic Way, Secaucus, New Jersey 07094
5770 Ambler Drive, Mississauga, Ontario, L4W 2T3
Willoughby Road, Bracknell, Berkshire, RG12 8FP
Hagenauer Strasse 43, 65203 Wiesbaden, Germany
For information of Compliance with EU relevant Regulatory
Directives, Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Web Site: http://www.panasonic.net/
© Panasonic System Networks Co., Ltd. 2010
Loading...