Panasonic BB-HCS301A User Manual

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Operating Instructions
Network Camera Server
Model No.
BB-HCS301A
Please read this manual before using and save this manual for future reference. Panasonic Network Camera Website: http://www.panasonic.com/netcam
for customers in the USA or Puerto Rico
Operating Instructions

Main Features

Motion-JPEG Conversion from Analog Camera Image
When the analog camera is connected to this product, you can view the image from the Internet.
Video Output Terminal and Local Audio Mode
This product provides Video Output Terminal that allows you to output the video signal from Video Input Terminal and Local Audio Mode that allows you to output the audio signal from Audio Input Terminal. By cascading this product, the simultaneous accesses to the same video or audio can be increased (Up to 5).
IPv6*1 Supported
This product supports IPv6 (Internet Protocol Version 6), IPv6 was created to address the additional IP addresses that will be needed as the Internet continues to expand. Since this product also supports IPv4 that is currently used, it is "dual stack" design will seamlessly operate while IPv6 is phased in. For more information in IPv6 you wish to visit
Audio 2-way Communication*2 (Walkie-talkie Type)
This product now provides 2-way audio, between this product and your PC. You will be able to hear the person on this product and respond using a microphone connected to your PC's sound card (customer-provided.) They will hear your response through the amplified speaker (customer-provided) connected this product.
http://www.ipv6.org/. See page 14 for more information.
Note
PLEASE NOTE that under certain circumstances, audio/video recording may be PROHIBITED by law. This device should be used only in compliance with all applicable federal, state and local statutes.
IPsec Security
IPsec is a data encryption method to prohibit interference by a third party. This product increases security by using IPsec and password authentication.
*1
To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4 Tunneling" service. This product does not work in IPv6-only network.
*2
Audio feature does not work on cell phones. Talk button and Listen button cannot be used simultaneously. In consequence of traffic and network environments, the audio may be delayed or may break up.
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Operating Instructions
Digital Zoom Feature
*1
This product has a 10× digital zoom feature. This feature allows you to increase or decrease the size of the object on the Single Camera screen, the Multi Camera screen, and the Buffered Image screen. Therefore, it will be easy to view the object that located to a distant place.
*2
A mouse wheel operation or clicking the right mouse button increases or decreases the size of the object on the Single Camera screen.
Motion Detection Feature
This product has a motion detection feature that detects movement, such as people, based on the preset threshold and sensitivity on the image. This product can buffer the images, transfer them to an FTP server or send them by E-mails using the motion detection function as a trigger.
Multi-Camera Supported
Multi-Camera page displays up to 4 cameras while supporting each audio 2-way communication. This product can switch 3 sets of 4 cameras. Additionally, this product can displays maximum 12 cameras on a page in a static image.
DynamicDNS Service Supported
DynamicDNS service allows you to access this product over the Internet with your favorite domain name (e.g. bob.viewnetcam.com) instead of a global IP address.
Multi-Language Display
Top page, Single Camera and Multi-Camera page can be displayed in English, French, German, Italian, Spanish, Russian, Simplified Chinese or Japanese. The Setup, Maintenance and Support pages are displayed only in English or Japanese.
Alarm Log and Alarm Log Notification
This product notifies the signal detection log once a day by E-mail sent at a specified time. This product can have 3 E-mail destinations. It is convenient when this product has multiple detections such as comings and goings of people.
SD Memory Card*3 Recording
This product has an SD memory card slot. You can record images to the SD memory card. If you enable alarm buffer/transfer, you can record the image at the timing of signal detection of door sensor or light. About 60,000 images (320 × 240 resolution and standard quality) can be recorded to 1 GB SD memory card. If you enable 1-minute interval timer buffer/transfer, you can record the images for about 41 days.
*1
This feature is not available when viewing on a cell phone.
*2
As the magnification increases, the image quality decreases.
*3
SD memory card is sold separately. This product supports 1 GB, 512 MB, 256 MB, 128 MB or 64 MB Panasonic SD memory card.
[For assistance, please call: 1-800-272-7033] 3
Operating Instructions
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Example of connection
Analog Camera
Microphone
(Local Audio)
Amplifier or
mixer
Network
Monitor
Amplifier
Speaker
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OUT
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AUDIO
I/O
OUT
Speaker
Microphone
(Remote Audio)
Note
When using the video output terminal, securely connect a cable from the video output terminal of this product to the video input terminal of a monitor. If the monitor cable becomes disconnected, and only the video input terminal of this product is connected, the image will turn pale.
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Operating Instructions
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Example of cascade connection
Maximum accesses can be increased by connecting two or more products.
Analog Camera
Amplifier or
Microphone
Hub, router
mixer
VIDEO
OUT
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AUDIO
I/O
OUT
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OUT
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AUDIO
I/O
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Up to 5 products can be connected.
VIDEO
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AUDIO
I/O
OUT
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Network
Notes
Set Local Audio for the audio output of each product in the cascade connection (see page
69).
The contents set on the Setup page (see page 34) is effective to only one product. Set it to each product when using it by the cascade connection.
The connected products have each destination URL.
Disable the color night view mode when connecting Panasonic Network Camera BB-HCM381A. The image is not displayed correctly.
The refresh interval may slow and the audio may be interrupted according to the performance and the network environment of PC.
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Operating Instructions
Trademarks
Adobe, Acrobat and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Microsoft, Windows, Hotmail and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Pentium is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
SD mark is a trademark of the SD Card Association.
Screen shots reprinted with permission from Microsoft Corporation.
All other trademarks identified herein are the property of their respective owners.
This software is based in part on the work of the Independent JPEG Group.
Abbreviations
UPnP is the abbreviation for "Universal Plug and Play".
"Network Camera" or "Analog Camera connected to this product" is called "Camera" in this Operating Instructions.
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Operating Instructions

Table of Contents

1 Camera Monitoring......................................................10
1.1 Product Feature Locations ........................................................... 10
1.2 Accessing this Product................................................................. 12
1.2.1 To Access this Product in IPv6................................................................ 14
1.3 Viewing Single Camera page ....................................................... 16
1.3.1 Zooming In and Out................................................................................. 22
1.3.2 Capturing a Still Image............................................................................ 23
1.3.3 Using Operation Bar................................................................................ 24
1.4 Listening to Audio—Talking to this product .................................. 25
1.5 Viewing Multi-Camera page ......................................................... 27
1.6 Viewing Buffered Image page ...................................................... 29
1.6.1 Deleting Buffered Images........................................................................ 31
1.7 Viewing Still Images on Your Cell Phone ..................................... 32
2 Various Product Features...........................................34
2.1 Using Product Features ............................................................... 34
2.2 Connecting this Product to Your IPv4 Network ............................ 37
2.3 Connecting this Product to Your IPv6 Network ............................ 41
2.4 What is IPsec? ............................................................................. 45
2.5 Encrypt the Camera Image in Transport Mode ............................ 48
2.6 Encrypt the Camera Image in Tunnel Mode................................. 51
2.7 Using UPnP™ (Universal Plug and Play) .................................... 55
2.7.1
2.8 Registering with the DynamicDNS service .................................. 58
2.8.1 DynamicDNS Service (IPv4/IPv6)........................................................... 62
2.9 Setting Date and Time ................................................................. 64
2.10 Changing Camera Settings.......................................................... 67
2.11 Adjusting Audio ............................................................................ 69
2.12 Changing Authentication Setting and Administrator User Name and
2.13 Logging in to this Product ............................................................ 77
2.14 Creating, Modifying or Deleting General Users............................ 78
2.15 Procedures of Buffering or Transferring Images .......................... 81
Connecting this Product to a Router Not Supporting UPnPTM (IPv4 Only)
Password
...................................................................................... 74
.......... 57
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Operating Instructions
2.16 Buffering or Transferring Images by Timer ................................... 82
2.17 Buffering or Transferring Images by Alarm Signal........................ 91
2.18 Buffering or Transferring Images by Motion Detection Signal .... 102
2.19 Formatting the SD memory card................................................ 113
2.20 Stopping the SD Memory Recording ......................................... 114
2.21 Starting the SD Memory Recording........................................... 115
2.22 Transfer the Image in Transport Mode ....................................... 116
2.23 Transfer the Image in Tunnel Mode............................................ 117
2.24 Setting the Motion Detection...................................................... 118
2.25 Notifying Setup of an Alarm Log ................................................ 121
2.26 Changing Initial Settings on the Single Camera page or the Multi­Camera page
............................................................................. 123
2.27 Configuring Multiple Images ...................................................... 126
2.28 Specifying Operation Time......................................................... 128
2.29 Controlling External Output Terminal ......................................... 130
2.30 Changing Indicator Display ........................................................ 131
3 Maintenance ..............................................................132
3.1 Maintenance page ..................................................................... 132
3.1.1 Confirming the Status............................................................................ 133
3.1.2 Confirming Session Status .................................................................... 133
3.1.3 Displaying Alarm Logs........................................................................... 134
3.1.4 Restarting this Product .......................................................................... 134
3.1.5 Updating this Product Firmware ............................................................ 135
3.1.6 Creating Configuration File.................................................................... 138
3.1.7 Loading Settings from a Configuration File............................................ 139
3.1.8 Resetting this Product to Factory Default .............................................. 140
3.2 Support page ............................................................................. 141
3.2.1 Seeing Help page.................................................................................. 141
3.2.2 Seeing Product Information ................................................................... 141
3.2.3 Seeing Support Information................................................................... 142
3.3 External I/O ................................................................................ 143
3.4 FACTORY DEFAULT RESET Button.......................................... 145
3.5 Default Setting List..................................................................... 146
3.6 Setting an IP Address on Your PC ............................................. 154
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Operating Instructions
3.7 Using Setup Program................................................................. 155
3.8 Setting Your PC.......................................................................... 159
3.8.1 Setting the Proxy Server Settings on Web Browser ............................. 159
3.8.2 Setting UPnP™ to Display the Shortcut in My Network Places............. 162
3.8.3 Setting the Internet Temporary File Setting on Web Browser................ 162
3.9 ASCII Character Table ............................................................... 163
3.10 File Size and Number of Buffered Images ................................. 164
3.11 Using the SD Memory Card ....................................................... 165
3.12 Number of Images on the SD Memory Card.............................. 166
3.13 Specifications ............................................................................. 167
Index..................................................................................169
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Operating Instructions

1 Camera Monitoring

1.1 Product Feature Locations

Front View
Power Indicator
The color display shows this product's status.
SD Memory Card Slot
Insert the SD Memory card.
(see page 165)
FACTORY DEFAULT RESET Button
Pushing the button resets this product to factory default. (see page 145)
Indicator Display
Status
Powe r on
Automatic Setup
Using DHCP
DEFAULT RESET button
Not on the LAN
On the LAN
Normal Operation*
Finished setting
Getting IP address*
Got IP address
Updating Firmware
Pressing FACTORY
TM
Failure Orange blinking (About a 2-second interval)
UPnP
Internal Failure Red blinking*
1
Setting
Orange blinking Green
2
*1 The indicator turns orange if this product is not connected to the LAN. *2 The indicator blinks orange if this product is not connected to the LAN. *3 See page 4 of the Troubleshooting on the Setup CD-ROM.
Indicator Operation
Orange blinking
Green blinking
Green
Green blinking
Green blinking
Green blinking
Green
Orange blinking
Orange blinking Turning off
(This product restarts after that.)
Green
3
10
Side view
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Mounting holes
Fix a steel plate with M3 screws (customer-provided) into the 4 holes.
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Rear View
Ethernet (LAN) port
(See Getting Started)
External I/O
(see page 143)
I/O
OUT
IN
The MAC address is written on the bottom label.
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OUT
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AUDIO
OUT
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Audio Input Terminal
(see page 26)
DC IN jack
Use the attached specified AC adaptor.
Video Output Terminal (BNC Terminal)*
Connect it to the video input terminal of the monitor.
Video Input Terminal (BNC Terminal)*
Connect it to the video output terminal of the camera.
Audio Output Terminal
(see page 26)
Operating Instructions
* Terminating resistance (75Ω) is built into this product's video input terminal. This
terminating resistance is opened automatically when the cable is connected to both video input terminal and the video output terminal. In this case, it is terminated by terminating resistance that has built to the monitor's input terminal connected with the video output terminal with the cable.
[For assistance, please call: 1-800-272-7033] 11
Operating Instructions

1.2 Accessing this Product

1. Start up the web browser on your PC.
2. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and
press [Enter] on the keyboard.
When port number is 80 (default), you do not need to enter port number. See page
For IPv6 connection, see page 14 and page 15, and prepare the requirements. Enter the "http://(IPv6-registered URL):Port Number" on the address bar.
If the image is not displayed, see page 7 to page 12 of the Troubleshooting on the Setup CD-ROM.
E.g. http://192.168.0.253:50000 (in IPv4)
http:// .viewnetcam.com:50000 (in IPv6)
3. The Enter Network Password window is displayed, and enter the user name
and password that were set, and click [OK].
Note
When [Permit access from guest users] is set on the Security: Administrator page (see page
4. Click the following tabs to display each page.
A B C D E F G
39 for details about port number.
74), authentication window will not be displayed.
12
Select a language.
Version Number
A To Single Camera page (page 16) B To Multi-Camera page (page 27) C To Buffered Image page (page 29) D To Setup page (page 34) E To Maintenance page (page 132) F To Support page (page 141) G To log in to this product (page 77)
Displays IPv4, IPv6 or IPsec connection.
Operating Instructions
Notes
When users other than an administrator are accessing this product, [Setup] and [Maintenance] tab will not be displayed. Additionally, when [Do not permit access from guest users] is set on the Security: Administrator page (see page
If [View Multi-Camera page] or [View Buffered Image page] is not permitted on the General User page (see page [Buffered Image] tab will not be displayed.
74), [Login] tab will not be displayed.
78), [Multi-Camera] or
[For assistance, please call: 1-800-272-7033] 13
Operating Instructions
1.2.1 To Access this Product in IPv6
You need to prepare the followings to access this product in IPv6.
PC Requirements
Operating System: Windows XP Service Pack 1 or later Web Browser: Internet Explorer 6.0 or later
An IPv6 Router
An IPv6 Connection Service To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over
IPv4 Tunneling" service. This product does not work in IPv6-only network.
IPv6 Domain Name Service
In Windows XP, you cannot access this product entering IP address on the web browser. You need to enter IPv6 URL registered in the domain name service. We recommend Viewnetcam.com service (see page Ask your ISP about other IPv6 domain name service.
What is IPv6?
IPv6 is short for "Internet Protocol Version 6".
IPv6 was created to address the additional IP addresses that will be
needed as the Internet continues to expand.
IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a
number of years during a transition period.
Though most ISPs (Internet Service Providers) do not yet support IPv6,
many local networks already use it. When your ISP supports IPv6, this product will be ready!
For more information you wish to visit http://www.ipv6.org/.
58) as a domain name service.
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Operating Instructions
Setting up the IPv6 Router, your PC, and this Product
Setting up the IPv6 Router
Set up the router as you subscribe to the IPv6 service. If the access from WAN side is disabled on the router, enable the TCP packets from WAN side in the packet filtering.
Setting up your PC
1. Click [Start] [All Programs] [Accessories] [Command Prompt].
Command Prompt window is displayed.
2. Enter "ipv6 install".
"Succeeded" is displayed.
Notes
If Windows XP Service Pack 1 or later is not installed, "Succeeded" will not be displayed. Install it on your PC.
When you use Windows XP Service Pack 2, click [Start] [Control Panel] [Security Center] [Windows Firewall] [Advanced] tab [Settings] button of ICMP in the Windows Firewall window, then check [Allow incoming router request] check box in the ICMP Settings window.
3. Enter "ipconfig".
If the IPv6 address is properly assigned to your PC, IPv6 address will be displayed on the window.
Setting up this Product
Usually, IPv6 address is automatically assigned. If you assign a static IPv6 address, see page domain name service such as Viewnetcam.com, and register the URL.
41. To access this product in IPv6, you need to subscribe to the
Confirming that You Can Access this Product
Confirm that the image is properly displayed (see page 12).
[For assistance, please call: 1-800-272-7033] 15
Operating Instructions

1.3 Viewing Single Camera page

1. Access this product (see page 12).
The Top page is displayed.
2. Click the [Single] tab at the top of the page.
When Security Warning window is displayed, click [Yes] (see page 18).
See page 19 for Security Warning window when using Microsoft®
Windows® XP Service Pack 2.
Capture Image
Button
(See page
Operation Bar
(See page 24)
Digital Zoom
(See page 22)
23)
Click the URL in case of no audio.
Displaying to operate with IPv4, IPv6, or IPsec.
Audio Control Bar (Talk Button, Listen Button and Adjustment Bar)
(See page 25)
Camera Image
The banner is displayed.
(See page 21)
16
3. Close the web browser.
Notes
When the camera image is not displayed correctly, click [Refresh] at the
tool bar on the web browser. The image will be refreshed.
Refresh interval is [Motion] by default. You can change it on the operation
bar (see page
Refresh interval may change depending on the network condition, PC
performance and what object you view. Using IPsec, enabling Motion Detection or SD memory card recording will also slow refresh interval.
When [Motion] is selected for Refresh Interval, this product allows up to 30
simultaneous accesses. When trying more than 30 accesses, the 31st user will see a gray screen. (Maximum 30 accesses for a Buffered Image page too.)
24).
Operating Instructions
To reduce the data traffic, the video can be automatically changed to refreshing still images on the General User page (see page 78).
To display the Single Camera page directly, add it to the [Favorites] on the web browser.
When the IP address was changed for this product, enter it on the address bar.
Video may not be displayed quickly or audio may not be listened immediately. Wait for a while.
If you use a proxy server, set the web browser not to access the proxy server (see page 159).
When the image cannot be displayed, a gray screen appears. Clicking [Refresh] on the web browser displays an error message.
An error message is displayed.
Error Message Cause and Remedy
Copy guard signals are detected.
A copyguard signal was detected. This image cannot be displayed. Wait for a moment, and press the Refresh button on your browser. If the situation does not improve, consult your administrator.
There is no signals. Wait for a moment, and press the Refresh button on your
browser. If the situation does not improve, consult your administrator.
It is outside the operation time.
Accesses are exceeding limit.
Images cannot be displayed outside the Operation Time. Consult your administrator about Operation Time.
When [Motion] is selected for Refresh Interval, this product allows up to 30 simultaneous accesses. When trying more than 30 accesses, the 31st user will see a gray screen. (Maximum 30 accesses for a Buffered Image page too.) Wait for a moment, and press the Refresh button on your browser, or switch to still images.
[For assistance, please call: 1-800-272-7033] 17
Operating Instructions
Security Warning window
To view a video (Motion JPEG) or to use audio feature, ActiveX® Controls must be installed. When trying to display a video for the first time, Security Warning window will be displayed. When using Windows XP or Windows 2000, log in as an administrator to install it.
If you cannot install ActiveX Controls or you cannot see the video in the Internet Explorer
Click [Tools] [Internet Options] [Security] tab and click [Custom level] on the web browser. (1) Check "Prompt" in "Download signed ActiveX Controls". (2) Check "Enable" in "Run ActiveX Controls and plug-ins".
ActiveX Controls can be installed from the file on the Setup CD-ROM. (1) Restart the PC. (2) Confirm that Internet Explorer is closed. (3) Double-click "ocx\ActiveXInst.exe" on the Setup CD-ROM.
Note
In some corporate network environments a firewall may be used for security purposes. It is possible that this may prevent motion video from being displayed. In this situation we suggest:
Contact your network administrator.
Try using regularly refreshed images.
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Operating Instructions
Security Warning window on Microsoft Windows XP Service Pack 2
To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be installed.
Follow the steps shown below to install ActiveX Controls.
1. Click the warning displayed above the tabs, and click [Install ActiveX
Control...].
2. Click [Install].
[For assistance, please call: 1-800-272-7033] 19
Operating Instructions
The Image Output from the Video Output Terminal and the Image Displayed on the Web Browser
The video output terminal outputs the image from the video input terminal as it is. The following features are effective only for the image on your web browser, and not effective for the image from the video output terminal.
Digital Zoom (See page 22)
Click to Center with Digital Zoom (See page 22)
Snapshot (See page 23)
Refresh Interval (See page 24)
Resolution (See page 24)
Image Quality (See page 24)
Picture Position Adjustment (See page 67)
When you view the image on the general monitor, the edge of the image is not displayed (Overscan). On the web browser, you can view the whole area that the monitor cannot display.
The area displayed on the monitor
20
The image displayed on the web browser
Operating Instructions
The Banner
When this product accesses the Internet, the banner displays product information about products or announcements about the latest firmware, etc. from Panasonic. Whether or not to display the banner can be set at Banner Display (see page
Notes
The banner is displayed when [Yes] is checked for Allow Access from the Internet on the Automatic Setup page, or when [Enable] is checked for Auto Port Forwarding on the UPnP page for the Connection Mode of Static or DHCP.
Even if [Yes] is checked for Allow Access from the Internet on the Automatic Setup page, or [Enable] is checked for Auto Port Forwarding on the UPnP page for the Connection Mode of Static or DHCP, when this product is not connected
to the Internet,
is displayed.
123).
[For assistance, please call: 1-800-272-7033] 21
Operating Instructions
1.3.1 Zooming In and Out
This product has a 10× digital zoom feature. There are 2 methods of increasing/decreasing the size of the object on the Single
Camera screen, the Multi Camera screen, and the Buffered Image screen (only while playing video):
1. Rotating the mouse wheel
Rotating the mouse wheel away from you zooms in, and rotating it towards you zooms out.
2. Clicking the right mouse button
Clicking the right mouse button on the upper third of the Single Camera screen zooms in, and clicking on the lower third of the Single Camera screen zooms out.
Notes
While the image is zoomed in, the clicked point is centered (Click to Center feature).
This feature is not available when viewing on a cell phone.
As the magnification increases, the image quality decreases.
Rotating the Mouse Wheel
On a screen, rotating the mouse wheel away from you zooms in, and rotating it towards you zooms out.
Note
The performance of the mouse varies according to your OS.
Clicking the Right Mouse Button
Clicking the right mouse button on the upper third zooms in, and clicking on the lower third zooms out. Zooming in and out is also available by moving the mouse up with pressing the right mouse button, or moving the mouse down with pressing the right mouse button.
Zoom in
Zoom out
22
Zoom in Zoom out
1.3.2 Capturing a Still Image
A still image can be saved on your PC.
1. Select a resolution to display an image.
2. Click the capture image button.
Capture Image Button
The camera image opens in another window.
3. Right-click the image, and select [Save Picture As...].
Operating Instructions
Save as dialog box is displayed.
4. Specify a folder, and click [Save].
The camera image is saved in the folder.
5. Click [Close].
[For assistance, please call: 1-800-272-7033] 23
Operating Instructions
1.3.3 Using Operation Bar
Output Control:
Refresh Interval:
Resolution: Selects [640 × 480] or [320 × 240] (default) pixels.
Image Quality:
Controls output signals of the External I/O.
Sets a refresh interval. (Motion—60-second interval)
Selects the image quality.
[Favor Clarity] optimizes the image for good clarity.
[Standard] keeps the standard quality. (default)
[Favor Motion] optimizes the image for motion display.
Note
When the image is not displayed soon or the image is not displayed correctly, click "Refresh" button on your browser. The image is updated.
24
Operating Instructions
1.4 Listening to Audio—Talking to this product
1. Access this product (see page 12).
The Top page is displayed.
2. Click the [Single] tab at the top of the page.
3. The Audio Control Bar (Talk Button, Listen Button and Adjustment Bar) is
displayed at the top of the screen. Listening or Talking is selected by using the 2 icons. For general users, the feature must be enabled, otherwise it will not be displayed.
Audio Feature
Listen Button Talk Button
: You can talk from this
product using the PC's microphone. Clicking the button temporarily stops sending audio.
: The audio is stopped.
Clicking the button again starts the Talk feature.
: You can listen to the audio
around this product. Clicking the button temporarily stops the audio.
: The audio is stopped.
Adjustment Bar
(Volume adjustment only for listening)
This slider adjusts the volume. To the right side, the volume is larger. To the left side, the volume is smaller.
Notes
Audio setting (See page 69) You can switch between the following types of audio to be outputted
through the audio output terminal: [Remote Audio], [Local Audio], [Local Audio + Remote Audio] and [Disable]. When [Local Audio] or [Disable] are selected, pressing the Talk button does not allow you to talk.
[For assistance, please call: 1-800-272-7033] 25
Operating Instructions
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When you select [Local Audio] or [Local Audio + Remote Audio], and the
audio input device is placed near the audio output device, a howling sound may be heard.
Sensitivity can be set up on the Audio page (see page 69).
Talk button and Listen button
Talk button and Listen button cannot be used simultaneously. Talk feature
is stopped during listening. Talk feature can be used only for a user. Listen feature can be used for maximum 10 users. If the audio is interrupted, reduce the max. bandwidth (see page number of users for listening are reduced.
Talk feature cannot be used from a PC when this product is accessed via
a proxy server.
To talk from your PC, the audio output device must be connected to this
product. The audio output terminal is a line output. To use an external speaker, use it with an amp.
Others
If you are running other applications or opening multiple windows, the
audio may be interrupted or delayed.
When the image is refreshed during any operation such as preset
registration or a web browser refresh, the volume is reset to the default (midrange) position. Audio that was muted is enabled.
The audio may be interrupted due to your PC's performance or network
environment. Reduce the max. bandwidth (see page
If this product is accessed while the PC user visits other websites, the
active microphone may pick up audio from the PC's speakers. Be careful with it.
If you cannot listen to the audio or talk from your PC, see page 14 of the
Troubleshooting on the Setup CD-ROM.
Audio Input Terminal
40 and page 44). In this case, the
40 and page 44).
Audio Output Terminal
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Operating Instructions

1.5 Viewing Multi-Camera page

To view multiple images on the Multi-Camera page, you need to configure the Multi-Camera Setup page (see page 126).
1. Access this product (see page 12).
The Top page is displayed.
2. Click the [Multi] tab at the top of the page.
Multi-Camera page can display up to 12 camera images.
Capture Image Button (See page 23)
Switches images to display. If you select [All] at the View Type, video (Motion JPEG) or audio buttons are not displayed.
Selects [320 × 240] (default) or [160 × 120] pixels resolution.
Selects a refresh interval (Motion—60-second interval).
When clicking the camera name, the Single Camera page is displayed on another window.
Audio Control Bar (Talk button, Listen button and Adjustment Bar) (See page 25)
3. Close the web browser.
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Operating Instructions
Notes
When selecting [All] at the View Type, all images are displayed in 160 × 120 pixels resolution, and the Audio Control Bar is not displayed.
640 × 480 pixels image cannot be displayed on the Multi-Camera page.
When viewing video (Motion JPEG), we recommend using an Ethernet switching hub instead of the repeater hub to prevent degradation in video display.
Due to the network congestion or the number of accesses, the refresh interval may slow down.
When the refresh interval is slow, restrict the bandwidth on the Network page (see page
To reduce the data traffic, the video can be automatically changed to refreshing still images on the General User page (see page
When viewing 4 images on the Multi-Camera page, you may need 3 to 4 Mbps bandwidth. If the bandwidth is not enough, the refresh interval may slow down.
The digital zoom can be used. (only for video)
Click to Center feature can be used while using the digital zoom.
40 and page 44). The refresh interval may be improved.
78).
When the image is not displayed on the Multi-Camera page
Confirm that the Internet IP address is specified for each this product or Panasonic Network Camera and that each camera is connected to the
Internet. For Internet access, local IP addresses (192.168. cannot be used.
Confirm the settings on the Multi-Camera Setup page (see page 126).
Confirm that the web browser is not accessing the proxy server (see page
159).
. )
When setting [Do not permit access from guest users] on the Security: Administrator page
An authentication window is displayed in access. Enter the administrator's or the general user's user name and password.
When you view the images on the Multi-Camera page, all authentication windows of the configured images are displayed. Enter the administrator's or the general user's user name and password registered for each image.
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Operating Instructions

1.6 Viewing Buffered Image page

To buffer the images on the internal memory, you need to set up image transfer settings (see page 82, page 91 or page 102). You can view buffered images on this Buffered Image page.
Note
Sound cannot be buffered on the Buffered Image page.
1. Access this product (see page 12).
The Top page is displayed.
2. Click the [Buffered Image] tab at the top of the page.
3. Click the trigger number.
The trigger number is displayed (see page 82, page 91 or page 102).
The trigger is displayed (see page page 102).
82, page 91 or
[For assistance, please call: 1-800-272-7033] 29
Operating Instructions
4. Display images clicking buttons below.
Date and time of the day when the images were buffered are displayed.
Date, time and frame number are displayed.
[Play]:
The buffered images are displayed continuously.
[<Prev] or [Next>]:
The previous or next image is displayed.
[First], [<1000], [<100], [<10] or [10>], [100>], [1000>], [Last]:
First, 10th, 100th, 1000th, image before or last, 10th, 100th, 1000th, image after of the displayed image appears.
Notes
The buffered images are displayed chronologically.
Date, Time and frame number are not displayed in play mode.
A still image can be saved on the Buffered Image page, if you are not playing images on it. Put the cursor on the image, and right-click it. Then select [Save Picture As...].
Maximum number of buffered images change depending on resolution, image quality and what object this product buffers. At the 320 × 240 pixels resolution and the standard quality, this product buffers about 125 frames. (If 3 triggers are enabled [maximum 5 triggers], the internal memory or the SD memory card capacity is divided into 3 sections. In this case, each trigger can buffer about 40 images.) See page
164 for the internal memory capacity. See
page 166 for the SD memory card capacity.
The digital zoom can be used while viewing buffered images (only while playing video).
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