Page 1
D
UDIO
VIDEO
PO
WER
C
I
P
N
O
W
E
R
V
I
D
E
I
N
O
AU
I
D
N
I
O
I
N
Operating Instructions
Network Camera Server
Model No.
BB-HCS301A
Please read this manual before using and save this manual for future reference.
Panasonic Network Camera Website: http://panasonic.net/pcc/ipcam/
Page 2
Operating Instructions
Main Features
Motion-JPEG Conversion from Analog Camera Image
When the analog camera is connected to this product, you can view the image from
the Internet.
Video Output Terminal and Local Audio Mode
This product provides Video Output Terminal that allows you to output the video
signal from Video Input Terminal and Local Audio Mode that allows you to output
the audio signal from Audio Input Terminal. By cascading this product, the
simultaneous accesses to the same video or audio can be increased (Up to 5).
IPv6*1 Supported
This product supports IPv6 (Internet Protocol Version 6), IPv6 was created to
address the additional IP addresses that will be needed as the Internet continues
to expand. Since this product also supports IPv4 that is currently used, it is "dual
stack" design will seamlessly operate while IPv6 is phased in. See page 14 for
more information.
Audio 2-way Communication*2 (Walkie-talkie Type)
This product now provides 2-way audio, between this product and your PC. You will
be able to hear the person on this product and respond using a microphone
connected to your PC's sound card (customer-provided.) They will hear your
response through the amplified speaker (customer-provided) connected this
product.
Note
PLEASE NOTE that under certain circumstances, audio/video recording may
be PROHIBITED by law. This device should be used only in compliance with
all applicable federal, state and local statutes.
IPsec Security
IPsec is a data encryption method to prohibit interference by a third party. This
product increases security by using IPsec and password authentication.
*1
To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4
Tunneling" service. This product does not work in IPv6-only network.
*2
Audio feature does not work on cell phones. Talk button and Listen button cannot be used
simultaneously. In consequence of traffic and network environments, the audio may be
delayed or may break up.
2
Page 3
Operating Instructions
Digital Zoom Feature
*1
This product has a 10× digital zoom feature.
This feature allows you to increase or decrease the size of the object on the Single
Camera screen, the Multi Camera screen, and the Buffered Image screen.
Therefore, it will be easy to view the object that located to a distant place.
*2
A mouse
wheel operation or clicking the right mouse button increases or decreases the size
of the object on the Single Camera screen.
Motion Detection Feature
This product has a motion detection feature that detects movement, such as
people, based on the preset threshold and sensitivity on the image.
This product can buffer the images, transfer them to an FTP server or send them
by E-mails using the motion detection function as a trigger.
Multi-Camera Supported
Multi-Camera page displays up to 4 cameras while supporting each audio 2-way
communication. This product can switch 3 sets of 4 cameras. Additionally, this
product can displays maximum 12 cameras on a page in a static image.
DynamicDNS Service Supported
DynamicDNS service allows you to access this product over the Internet with your
favorite domain name (e.g. bob.viewnetcam.com) instead of a global IP address.
Multi-Language Display
Top page, Single Camera and Multi-Camera page can be displayed in English,
French, German, Italian, Spanish, Russian, Simplified Chinese or Japanese. The
Setup, Maintenance and Support pages are displayed only in English or Japanese.
Alarm Log and Alarm Log Notification
This product notifies the signal detection log once a day by E-mail sent at a
specified time. This product can have 3 E-mail destinations. It is convenient when
this product has multiple detections such as comings and goings of people.
SD Memory Card*3 Recording
This product has an SD memory card slot. You can record images to the SD
memory card. If you enable alarm buffer/transfer, you can record the image at the
timing of signal detection of door sensor or light. About 60,000 images (320 × 240
resolution and standard quality) can be recorded to 1 GB SD memory card. If you
enable 1-minute interval timer buffer/transfer, you can record the images for about
41 days.
*1
This feature is not available when viewing on a cell phone.
*2
As the magnification increases, the image quality decreases.
*3
SD memory card is sold separately. This product supports 1 GB, 512 MB, 256 MB, 128 MB or
64 MB Panasonic SD memory card.
[For assistance, please call: 1-800-272-7033] 3
Page 4
Operating Instructions
IN
OUT
OUT
OUT
UDIO
I/O
VIDEO
12
Example of connection
Analog Camera
Microphone
(Local Audio)
Amplifier or
mixer
Network
Monitor
Amplifier
Speaker
IN
OUT
IN
12
V
VIDEO
OUT
IN
AUDIO
I/O
OUT
Speaker
Microphone
(Remote Audio)
Note
When using the video output terminal, securely connect a cable from the video
output terminal of this product to the video input terminal of a monitor. If the
monitor cable becomes disconnected, and only the video input terminal of this
product is connected, the image will turn pale.
4
Page 5
Operating Instructions
IN
OUT
IN
OUT
IN
OUT
UDIO
I/O
VIDEO
12
IN
OUT
IN
OUT
IN
OUT
UDIO
I/O
VIDEO
12
IN
OUT
IN
OUT
IN
OUT
UDIO
I/O
VIDEO
12
Example of cascade connection
Maximum accesses can be increased by connecting two or more products.
Analog Camera
Amplifier or
Microphone
Hub, router
mixer
VIDEO
OUT
IN
AUDIO
I/O
OUT
IN
OUT
IN
AUDIO
I/O
OUT
IN
OUT
IN
12
V
VIDEO
OUT
IN
12
V
Up to 5 products
can be connected.
VIDEO
OUT
IN
AUDIO
I/O
OUT
IN
OUT
IN
12
V
Network
Notes
• Set Local Audio for the audio output of each product in the cascade
connection (see page 69).
• The contents set on the Setup page (see page 34) is effective to only one
product. Set it to each product when using it by the cascade connection.
• The connected products have each destination URL.
• Disable the color night view mode when connecting Panasonic Network
Camera BB-HCM381A. The image is not displayed correctly.
• The refresh interval may slow and the audio may be interrupted according
to the performance and the network environment of PC.
[For assistance, please call: 1-800-272-7033] 5
Page 6
Operating Instructions
Trademarks
• Adobe, Acrobat and Reader are either registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
• Microsoft, Windows, Hotmail and ActiveX are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other
countries.
• Pentium is a trademark or registered trademark of Intel Corporation or its
subsidiaries in the United States and other countries.
• SD mark is a trademark of the SD Card Association.
• Screen shots reprinted with permission from Microsoft Corporation.
• All other trademarks identified herein are the property of their respective
owners.
• This software is based in part on the work of the Independent JPEG Group.
Abbreviations
• UPnP is the abbreviation for "Universal Plug and Play".
• "Network Camera" or "Analog Camera connected to this product" is called
"Camera" in this Operating Instructions.
6
Page 7
Operating Instructions
Table of Contents
1 Camera Monitoring......................................................10
1.1 Product Feature Locations ........................................................... 10
1.2 Accessing this Product................................................................. 12
1.2.1 To Access this Product in IPv6................................................................ 14
1.3 Viewing Single Camera page ....................................................... 16
1.3.1 Zooming In and Out................................................................................. 22
1.3.2 Capturing a Still Image............................................................................ 23
1.3.3 Using Operation Bar................................................................................ 24
1.4 Listening to Audio—Talking to this product .................................. 25
1.5 Viewing Multi-Camera page ......................................................... 27
1.6 Viewing Buffered Image page ...................................................... 29
1.6.1 Deleting Buffered Images........................................................................ 31
1.7 Viewing Still Images on Your Cell Phone ..................................... 32
2 Various Product Features...........................................34
2.1 Using Product Features ............................................................... 34
2.2 Connecting this Product to Your IPv4 Network ............................ 37
2.3 Connecting this Product to Your IPv6 Network ............................ 41
2.4 What is IPsec? ............................................................................. 45
2.5 Encrypt the Camera Image in Transport Mode ............................ 48
2.6 Encrypt the Camera Image in Tunnel Mode................................. 51
2.7 Using UPnP™ (Universal Plug and Play) .................................... 55
2.7.1
2.8 Registering with the DynamicDNS service .................................. 58
2.8.1 DynamicDNS Service (IPv4/IPv6)........................................................... 62
2.9 Setting Date and Time ................................................................. 64
2.10 Changing Camera Settings.......................................................... 67
2.11 Adjusting Audio ............................................................................ 69
2.12 Changing Authentication Setting and Administrator User Name and
2.13 Logging in to this Product ............................................................ 77
2.14 Creating, Modifying or Deleting General Users............................ 78
2.15 Procedures of Buffering or Transferring Images .......................... 81
Connecting this Product to a Router Not Supporting UPnPTM (IPv4 Only)
.......... 57
Password...................................................................................... 74
[For assistance, please call: 1-800-272-7033] 7
Page 8
Operating Instructions
2.16 Buffering or Transferring Images by Timer ................................... 82
2.17 Buffering or Transferring Images by Alarm Signal........................ 91
2.18 Buffering or Transferring Images by Motion Detection Signal .... 102
2.19 Formatting the SD memory card................................................ 113
2.20 Stopping the SD Memory Recording ......................................... 114
2.21 Starting the SD Memory Recording ........................................... 115
2.22 Transfer the Image in Transport Mode ....................................... 116
2.23 Transfer the Image in Tunnel Mode............................................ 117
2.24 Setting the Motion Detection...................................................... 118
2.25 Notifying Setup of an Alarm Log ................................................ 121
2.26 Changing Initial Settings on the Single Camera page or the Multi-
Camera page ............................................................................. 123
2.27 Configuring Multiple Images ...................................................... 126
2.28 Specifying Operation Time......................................................... 128
2.29 Controlling External Output Terminal ......................................... 130
2.30 Changing Indicator Display ........................................................ 131
3 Maintenance ..............................................................132
3.1 Maintenance page ..................................................................... 132
3.1.1 Confirming the Status............................................................................ 133
3.1.2 Confirming Session Status .................................................................... 133
3.1.3 Displaying Alarm Logs........................................................................... 134
3.1.4 Restarting this Product .......................................................................... 134
3.1.5 Updating this Product Firmware ............................................................ 135
3.1.6 Creating Configuration File.................................................................... 138
3.1.7 Loading Settings from a Configuration File............................................ 139
3.1.8 Resetting this Product to Factory Default .............................................. 140
3.2 Support page ............................................................................. 141
3.2.1 Seeing Help page.................................................................................. 141
3.2.2 Seeing Product Information ................................................................... 141
3.2.3 Seeing Support Information................................................................... 142
3.3 External I/O ................................................................................ 143
3.4 FACTORY DEFAULT RESET Button.......................................... 145
3.5 Default Setting List..................................................................... 146
3.6 Setting an IP Address on Your PC ............................................. 154
8
Page 9
Operating Instructions
3.7 Using Setup Program................................................................. 155
3.8 Setting Your PC.......................................................................... 159
3.8.1 Setting the Proxy Server Settings on Web Browser ............................. 159
3.8.2 Setting UPnP™ to Display the Shortcut in My Network Places............. 162
3.8.3 Setting the Internet Temporary File Setting on Web Browser................ 162
3.9 ASCII Character Table ............................................................... 163
3.10 File Size and Number of Buffered Images ................................. 164
3.11 Using the SD Memory Card ....................................................... 165
3.12 Number of Images on the SD Memory Card.............................. 166
3.13 Specifications ............................................................................. 167
Index..................................................................................169
[For assistance, please call: 1-800-272-7033] 9
Page 10
Operating Instructions
1 Camera Monitoring
1.1 Product Feature Locations
Front View
Power Indicator
The color display shows this product's status.
SD Memory Card Slot
Insert the SD Memory
card.
(see page 165)
FACTORY DEFAULT
RESET Button
Pushing the button resets
this product to factory
default.
(see page 145)
Indicator Display
Status
Powe r
on
Automatic
Setup
Using
DHCP
DEFAULT RESET button
Not on the LAN
On the LAN
Normal Operation*
Finished setting
Getting IP address*
Got IP address
Updating Firmware
Pressing FACTORY
TM
Failure Orange blinking (About a 2-second interval)
UPnP
Internal Failure Red blinking*
1
Setting
Orange blinking Green
2
*1 The indicator turns orange if this product is not connected to the LAN.
2
The indicator blinks orange if this product is not connected to the LAN.
*
3
See page 4 of the Troubleshooting on the Setup CD-ROM.
*
Indicator Operation
Orange blinking
Green blinking
Green
Green blinking
Green blinking
Green blinking
Green
Orange blinking
Orange blinking Turning off
(This product restarts after that.)
Green
3
10
Page 11
Side view
PO
WER
UDIO
VIDEO
PO
WER
OUT
OUT
12
Mounting holes
Fix a steel plate with M3 screws (customer-provided) into the 4 holes.
D
D
C
C
IN
IN
P
P
O
O
W
W
E
E
R
R
V
V
I
ID
D
E
E
IN
I
N
O
O
AU
A
U
I
I
D
D
N
N
IO
I
O
IN
IN
Rear View
Ethernet (LAN) port
(See Getting Started)
External I/O
(see page 143)
I/O
OUT
IN
The MAC address is
written on the bottom label.
VIDEO
OUT
IN
AUDIO
OUT
IN
12
V
Audio Input Terminal
(see page 26)
DC IN jack
Use the attached specified
AC adaptor.
Video Output Terminal
(BNC Terminal)*
Connect it to the video
input terminal of the
monitor.
Video Input Terminal
(BNC Terminal)*
Connect it to the video
output terminal of the
camera.
Audio Output Terminal
(see page 26)
Operating Instructions
* Terminating resistance (75Ω) is built into this product's video input terminal. This
terminating resistance is opened automatically when the cable is connected to
both video input terminal and the video output terminal. In this case, it is
terminated by terminating resistance that has built to the monitor's input terminal
connected with the video output terminal with the cable.
[For assistance, please call: 1-800-272-7033] 11
Page 12
Operating Instructions
1.2 Accessing this Product
1. Start up the web browser on your PC.
2. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and
press [Enter] on the keyboard.
• When port number is 80 (default), you do not need to enter port number.
See page 39 for details about port number.
• For IPv6 connection, see page 14 and page 15, and prepare the
requirements. Enter the "http://(IPv6-registered URL):Port Number" on
the address bar.
• If the image is not displayed, see page 7 to page 12 of the Troubleshooting
on the Setup CD-ROM.
E.g. http://192.168.0.253:50000 (in IPv4)
http:// .viewnetcam.com:50000 (in IPv6)
3. The Enter Network Password window is displayed, and enter the user name
and password that were set, and click [OK].
Note
When [Permit access from guest users] is set on the Security: Administrator
page (see page 74), authentication window will not be displayed.
4. Click the following tabs to display each page.
A B C D E F G
12
Select a language.
Version Number
A To Single Camera page (page 16) B To Multi-Camera page (page 27)
C To Buffered Image page (page 29) D To Setup page (page 34)
E To Maintenance page (page 132) F To Support page (page 141)
G To log in to this product (page 77)
Displays IPv4, IPv6
or IPsec connection.
Page 13
Operating Instructions
Notes
• When users other than an administrator are accessing this product,
[Setup] and [Maintenance] tab will not be displayed. Additionally, when
[Do not permit access from guest users] is set on the Security:
Administrator page (see page 74), [Login] tab will not be displayed.
• If [View Multi-Camera page] or [View Buffered Image page] is not
permitted on the General User page (see page 78), [Multi-Camera] or
[Buffered Image] tab will not be displayed.
[For assistance, please call: 1-800-272-7033] 13
Page 14
Operating Instructions
1.2.1 To Access this Product in IPv6
You need to prepare the followings to access this product in IPv6.
• PC Requirements
Operating System: Windows XP Service Pack 1 or later
Web Browser: Internet Explorer 6.0 or later
• An IPv6 Router
• An IPv6 Connection Service
To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over
IPv4 Tunneling" service. This product does not work in IPv6-only network.
IPv6 Domain Name Service
In Windows XP, you cannot access this product entering IP address on the web
browser. You need to enter IPv6 URL registered in the domain name service. We
recommend Viewnetcam.com service (see page 58) as a domain name service.
Ask your ISP about other IPv6 domain name service.
What is IPv6?
• IPv6 is short for "Internet Protocol Version 6".
• IPv6 was created to address the additional IP addresses that will be
needed as the Internet continues to expand.
• IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a
number of years during a transition period.
• Though most ISPs (Internet Service Providers) do not yet support IPv6,
many local networks already use it. When your ISP supports IPv6, this
product will be ready!
14
Page 15
Operating Instructions
Setting up the IPv6 Router, your PC, and this Product
Setting up the IPv6 Router
Set up the router as you subscribe to the IPv6 service. If the access from WAN side
is disabled on the router, enable the TCP packets from WAN side in the packet
filtering.
Setting up your PC
1. Click [Start] [All Programs] [Accessories] [Command Prompt].
• Command Prompt window is displayed.
2. Enter "ipv6 install".
• "Succeeded" is displayed.
Notes
• If Windows XP Service Pack 1 or later is not installed, "Succeeded" will
not be displayed. Install it on your PC.
• When you use Windows XP Service Pack 2, click [Start] [Control
Panel] [Security Center] [Windows Firewall] [Advanced]
tab [Settings] button of ICMP in the Windows Firewall window, then
check [Allow incoming router request] check box in the ICMP Settings
window.
3. Enter "ipconfig".
• If the IPv6 address is properly assigned to your PC, IPv6 address will be
displayed on the window.
Setting up this Product
Usually, IPv6 address is automatically assigned. If you assign a static IPv6
address, see page 41. To access this product in IPv6, you need to subscribe to the
domain name service such as Viewnetcam.com, and register the URL.
Confirming that You Can Access this Product
Confirm that the image is properly displayed (see page 12).
[For assistance, please call: 1-800-272-7033] 15
Page 16
Operating Instructions
1.3 Viewing Single Camera page
1. Access this product (see page 12).
• The Top page is displayed.
2. Click the [Single] tab at the top of the page.
• When Security Warning window is displayed, click [Yes] (see page 18).
• See page 19 for Security Warning window when using Microsoft
Windows
Capture Image
Button
(See page 23)
Operation Bar
(See page 24)
Digital Zoom
(See page 22)
®
XP Service Pack 2.
Displaying to operate
with IPv4, IPv6, or IPsec.
Click the URL in case
of no audio.
®
Audio Control
Bar (Talk Button,
Listen Button
and Adjustment
Bar)
(See page 25)
Camera Image
The banner is
displayed.
(See page 21)
16
3. Close the web browser.
Notes
• When the camera image is not displayed correctly, click [Refresh] at the
tool bar on the web browser. The image will be refreshed.
• Refresh interval is [Motion] by default. You can change it on the operation
bar (see page 24).
• Refresh interval may change depending on the network condition, PC
performance and what object you view. Using IPsec, enabling Motion
Detection or SD memory card recording will also slow refresh interval.
• When [Motion] is selected for Refresh Interval, this product allows up to 30
simultaneous accesses. When trying more than 30 accesses, the 31st
user will see a gray screen. (Maximum 30 accesses for a Buffered Image
page too.)
Page 17
Operating Instructions
• To reduce the data traffic, the video can be automatically changed to
refreshing still images on the General User page (see page 78).
• To display the Single Camera page directly, add it to the [Favorites] on the
web browser.
• When the IP address was changed for this product, enter it on the address
bar.
• Video may not be displayed quickly or audio may not be listened
immediately. Wait for a while.
• If you use a proxy server, set the web browser not to access the proxy
server (see page 159).
• When the image cannot be displayed, a gray screen appears. Clicking
[Refresh] on the web browser displays an error message.
An error message
is displayed.
Error Message Cause and Remedy
Copy guard signals
are detected.
A copyguard signal was detected. This image cannot be
displayed. Wait for a moment, and press the Refresh button on
your browser. If the situation does not improve, consult your
administrator.
There is no signals. Wait for a moment, and press the Refresh button on your
browser. If the situation does not improve, consult your
administrator.
It is outside the
operation time.
Accesses are
exceeding limit.
Images cannot be displayed outside the Operation Time.
Consult your administrator about Operation Time.
When [Motion] is selected for Refresh Interval, this product
allows up to 30 simultaneous accesses. When trying more than
30 accesses, the 31st user will see a gray screen. (Maximum
30 accesses for a Buffered Image page too.) Wait for a
moment, and press the Refresh button on your browser, or
switch to still images.
[For assistance, please call: 1-800-272-7033] 17
Page 18
Operating Instructions
Security Warning window
To view a video (Motion JPEG) or to use audio feature, ActiveX® Controls must be
installed. When trying to display a video for the first time, Security Warning window
will be displayed. When using Windows XP or Windows 2000, log in as an
administrator to install it.
If you cannot install ActiveX Controls or you cannot see the video in the
Internet Explorer
• Click [Tools] [Internet Options] [Security] tab and click [Custom level] on
the web browser.
(1) Check "Prompt" in "Download signed ActiveX Controls".
(2) Check "Enable" in "Run ActiveX Controls and plug-ins".
• ActiveX Controls can be installed from the file on the Setup CD-ROM.
(1) Restart the PC.
(2) Confirm that Internet Explorer is closed.
(3) Double-click "ocx\install.bat" on the Setup CD-ROM.
Note
In some corporate network environments a firewall may be used for security
purposes. It is possible that this may prevent motion video from being displayed. In
this situation we suggest:
• Contact your network administrator.
• Try using regularly refreshed images.
18
Page 19
Operating Instructions
Security Warning window on Microsoft Windows XP Service Pack 2
To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be
installed.
Follow the steps shown below to install ActiveX Controls.
1. Click the warning displayed above the tabs, and click [Install ActiveX
Control...].
2. Click [Install].
[For assistance, please call: 1-800-272-7033] 19
Page 20
Operating Instructions
The Image Output from the Video Output Terminal and the Image
Displayed on the Web Browser
• The video output terminal outputs the image from the video input terminal as
it is. The following features are effective only for the image on your web
browser, and not effective for the image from the video output terminal.
• Digital Zoom (See page 22)
• Click to Center with Digital Zoom (See page 22)
• Snapshot (See page 23)
• Refresh Interval (See page 24)
• Resolution (See page 24)
• Image Quality (See page 24)
• Picture Position Adjustment (See page 67)
• When you view the image on the general monitor, the edge of the image is not
displayed (Overscan). On the web browser, you can view the whole area that
the monitor cannot display.
The area
displayed on the
monitor
20
The image
displayed on the
web browser
Page 21
Operating Instructions
The Banner
When this product accesses the Internet, the banner displays product information
about products or announcements about the latest firmware, etc. from Panasonic.
Whether or not to display the banner can be set at Banner Display (see page 123).
Notes
• The banner is displayed when [Yes] is checked for Allow Access from the
Internet on the Automatic Setup page, or when [Enable] is checked for Auto
Port Forwarding on the UPnP page for the Connection Mode of Static or
DHCP.
• Even if [Yes] is checked for Allow Access from the Internet on the Automatic
Setup page, or [Enable] is checked for Auto Port Forwarding on the UPnP page
for the Connection Mode of Static or DHCP, when this product is not connected
to the Internet, is displayed.
[For assistance, please call: 1-800-272-7033] 21
Page 22
Operating Instructions
1.3.1 Zooming In and Out
This product has a 10× digital zoom feature.
There are 2 methods of increasing/decreasing the size of the object on the Single
Camera screen, the Multi Camera screen, and the Buffered Image screen (only
while playing video):
1. Rotating the mouse wheel
Rotating the mouse wheel away from you zooms in, and rotating it towards
you zooms out.
2. Clicking the right mouse button
Clicking the right mouse button on the upper third of the Single Camera
screen zooms in, and clicking on the lower third of the Single Camera
screen zooms out.
Notes
• While the image is zoomed in, the clicked point is centered (Click to Center
feature).
• This feature is not available when viewing on a cell phone.
• As the magnification increases, the image quality decreases.
Rotating the Mouse Wheel
On a screen, rotating the mouse wheel away from
you zooms in, and rotating it towards you zooms
out.
Note
The performance of the mouse varies
according to your OS.
Clicking the Right Mouse Button
Clicking the right mouse button on the upper third zooms in, and clicking on the
lower third zooms out. Zooming in and out is also available by moving the mouse
up with pressing the right mouse button, or moving the mouse down with pressing
the right mouse button.
Zoom in
Zoom out
22
Zoom in
Zoom out
Page 23
1.3.2 Capturing a Still Image
A still image can be saved on your PC.
1. Select a resolution to display an image.
2. Click the capture image button.
Capture Image Button
• The camera image opens in another window.
3. Right-click the image, and select [Save Picture As...].
Operating Instructions
• Save as dialog box is displayed.
4. Specify a folder, and click [Save].
• The camera image is saved in the folder.
5. Click [Close].
[For assistance, please call: 1-800-272-7033] 23
Page 24
Operating Instructions
1.3.3 Using Operation Bar
Output
Control:
Refresh
Interval:
Resolution: Selects [640 × 480] or [320 × 240] (default) pixels.
Image
Quality:
Controls output signals of the External I/O.
Sets a refresh interval. (Motion—60-second
interval)
Selects the image quality.
• [Favor Clarity] optimizes the image for good
clarity.
• [Standard] keeps the standard quality. (default)
• [Favor Motion] optimizes the image for motion
display.
Note
When the image is not displayed soon or the image is not displayed correctly,
click "Refresh" button on your browser. The image is updated.
24
Page 25
Operating Instructions
1.4 Listening to Audio—Talking to this product
1. Access this product (see page 12).
• The Top page is displayed.
2. Click the [Single] tab at the top of the page.
3. The Audio Control Bar (Talk Button, Listen Button and Adjustment Bar) is
displayed at the top of the screen. Listening or Talking is selected by using the
2 icons. For general users, the feature must be enabled, otherwise it will not
be displayed.
Audio Feature
Listen Button
Talk Button
: You can talk from this
product using the PC's
microphone. Clicking the
button temporarily stops
sending audio.
: The audio is stopped.
Clicking the button again
starts the Talk feature.
: You can listen to the audio
around this product.
Clicking the button
temporarily stops the
audio.
: The audio is stopped.
Adjustment Bar
(Volume adjustment only for listening)
This slider adjusts the volume. To the right side, the
volume is larger. To the left side, the volume is smaller.
Notes
• Audio setting (See page 69)
– You can switch between the following types of audio to be outputted
through the audio output terminal: [Remote Audio], [Local Audio], [Local
Audio + Remote Audio] and [Disable]. When [Local Audio] or [Disable] are
selected, pressing the Talk button does not allow you to talk.
[For assistance, please call: 1-800-272-7033] 25
Page 26
Operating Instructions
UDIO
VIDEO
PO
WER
ININ
OUTOUT
ININ
OUTOUT
ININ
OUTOUT
AUDIOUDIO
I/OI/O
VIDEOVIDEO
12
V
– When you select [Local Audio] or [Local Audio + Remote Audio], and the
audio input device is placed near the audio output device, a howling sound
may be heard.
– Sensitivity can be set up on the Audio page (see page 69).
• Talk button and Listen button
– Talk button and Listen button cannot be used simultaneously. Talk feature
is stopped during listening. Talk feature can be used only for a user. Listen
feature can be used for maximum 10 users. If the audio is interrupted,
reduce the max. bandwidth (see page 40 and page 44). In this case, the
number of users for listening are reduced.
– Talk feature cannot be used from a PC when this product is accessed via
a proxy server.
– To talk from your PC, the audio output device must be connected to this
product. The audio output terminal is a line output. To use an external
speaker, use it with an amp.
• Others
– If you are running other applications or opening multiple windows, the
audio may be interrupted or delayed.
– When the image is refreshed during any operation such as preset
registration or a web browser refresh, the volume is reset to the default
(midrange) position. Audio that was muted is enabled.
– The audio may be interrupted due to your PC's performance or network
environment. Reduce the max. bandwidth (see page 40 and page 44).
– If this product is accessed while the PC user visits other websites, the
active microphone may pick up audio from the PC's speakers. Be careful
with it.
– If you cannot listen to the audio or talk from your PC, see page 14 of the
Troubleshooting on the Setup CD-ROM.
Audio Input Terminal
Audio Output Terminal
D
C
I
P
N
O
W
E
R
V
I
D
E
I
N
O
AU
I
D
N
I
O
I
N
26
Page 27
Operating Instructions
1.5 Viewing Multi-Camera page
To view multiple images on the Multi-Camera page, you need to configure the
Multi-Camera Setup page (see page 126).
1. Access this product (see page 12).
• The Top page is displayed.
2. Click the [Multi] tab at the top of the page.
• Multi-Camera page can display up to 12 camera images.
Capture Image Button (See page 23)
Switches images to
display. If you select [All]
at the View Type, video
(Motion JPEG) or audio
buttons are not displayed.
Selects [320 × 240]
(default) or [160 × 120]
pixels resolution.
Selects a refresh interval
(Motion—60-second
interval).
When clicking the camera
name, the Single Camera
page is displayed on
another window.
Audio Control Bar (Talk button, Listen button and Adjustment Bar)
(See page 25)
3. Close the web browser.
[For assistance, please call: 1-800-272-7033] 27
Page 28
Operating Instructions
Notes
• When selecting [All] at the View Type, all images are displayed in 160 ×
120 pixels resolution, and the Audio Control Bar is not displayed.
• 640 × 480 pixels image cannot be displayed on the Multi-Camera page.
• When viewing video (Motion JPEG), we recommend using an Ethernet
switching hub instead of the repeater hub to prevent degradation in video
display.
• Due to the network congestion or the number of accesses, the refresh
interval may slow down.
• When the refresh interval is slow, restrict the bandwidth on the Network
page (see page 40 and page 44). The refresh interval may be improved.
• To reduce the data traffic, the video can be automatically changed to
refreshing still images on the General User page (see page 78).
• When viewing 4 images on the Multi-Camera page, you may need 3 to 4
Mbps bandwidth. If the bandwidth is not enough, the refresh interval may
slow down.
• The digital zoom can be used. (only for video)
• Click to Center feature can be used while using the digital zoom.
When the image is not displayed on the Multi-Camera page
• Confirm that the Internet IP address is specified for each this product or
Panasonic Network Camera and that each camera is connected to the
Internet. For Internet access, local IP addresses (192.168. . )
cannot be used.
• Confirm the settings on the Multi-Camera Setup page (see page 126).
• Confirm that the web browser is not accessing the proxy server (see page
159).
When setting [Do not permit access from guest users] on the
Security: Administrator page
• An authentication window is displayed in access. Enter the administrator's or
the general user's user name and password.
• When you view the images on the Multi-Camera page, all authentication
windows of the configured images are displayed. Enter the administrator's or
the general user's user name and password registered for each image.
28
Page 29
Operating Instructions
1.6 Viewing Buffered Image page
To buffer the images on the internal memory, you need to set up image transfer
settings (see page 82, page 91 or page 102). You can view buffered images on this
Buffered Image page.
Note
Sound cannot be buffered on the Buffered Image page.
1. Access this product (see page 12).
• The Top page is displayed.
2. Click the [Buffered Image] tab at the top of the page.
3. Click the trigger number.
The trigger number is displayed (see page 82, page 91 or page 102).
The trigger is displayed
(see page 82, page 91 or
page 102).
[For assistance, please call: 1-800-272-7033] 29
Page 30
Operating Instructions
4. Display images clicking buttons below.
Date and time of the day when the
images were buffered are displayed.
Date, time and frame number are
displayed.
[Play]:
The buffered images are displayed continuously.
[<1] or [1>]:
The previous or next image is displayed.
[First], [<10000], [<1000], [<100], [<10] or [10>], [100>], [1000>], [10000>],
[Last]:
First, 10th, 100th, 1000th, 10000th image before or last, 10th, 100th, 1000th,
10000th image after of the displayed image appears.
Notes
• The buffered images are displayed chronologically.
• Date, Time and frame number are not displayed in play mode.
• A still image can be saved on the Buffered Image page, if you are not playing
images on it. Put the cursor on the image, and right-click it. Then select [Save
Picture As...].
• Maximum number of buffered images change depending on resolution, image
quality and what object this product buffers. At the 320 × 240 pixels resolution
and the standard quality, this product buffers about 125 frames.
(If 3 triggers are enabled [maximum 5 triggers], the internal memory or the SD
memory card capacity is divided into 3 sections. In this case, each trigger can
buffer about 40 images.) See page 164 for the internal memory capacity. See
page 166 for the SD memory card capacity.
• The digital zoom can be used while viewing buffered images (only while
playing video).
30
Page 31
Operating Instructions
1.6.1 Deleting Buffered Images
If you intend to delete images for each transfer condition, click [Delete Buffered
Images] on the Trigger page (see page 82, page 91 or page 102).
Notes
• If you click [Save] on the Image Buffer/Transfer page, all buffered images on
the SD memory card are deleted.
• If you are buffering images on the internal memory, the following operations
also delete all buffered images.
– Turning off this product.
– Saving the Date and Time page.
– Restarting, updating firmware or resetting this product to factory default.
– Changing the check box setting for [Enable Image Buffer/Transfer]. (See
page 82, page 91 or page 102)
[For assistance, please call: 1-800-272-7033] 31
Page 32
Operating Instructions
1.7 Viewing Still Images on Your Cell Phone
You can view still images over the Internet from a compatible cell phone.
http://IP address (or URL):Port Number/mobile
Enter "
• When the port number is set to 80 (default), it is not required.
E.g.
http://202.208.167. :50000/mobile
(or .viewnetcam.com:50000/mobile)
• This product must be allowed the Internet access for cell phone access.
• When an authentication window is displayed, enter the administrator's or the
general user's user name and password.
• A still image is displayed. (Video [Motion JPEG] cannot be displayed.)
Pressing 5 will refresh the image.
160 × 120 resolution is displayed at the first
access. Pressing 0 switches the resolution to 320
× 240.
Displays up to 50 Logs in order of time, and only
when logging in as an administrator.
" on a cell phone and press [OK].
32
Go to the control page when clicking.
Displays the number of new logs.
Displays the date and time, the kind of sensor
and signal.
Go to the control page when clicking.
Notes
• Audio feature does not work on cell phones.
• If the features are not permitted on the General User page, the buttons related
with the features are not displayed. (See page 78)
• If the image is not displayed properly, try the following 2 URLs.
Page 33
Operating Instructions
1. http:// IP address(or URL):Port Number/MobileH
for HTML.
(or .viewnetcam.com:50000/MobileH)
2. http:// IP address(or URL):Port Number/MobileX
for XHTML.
(or .viewnetcam.com:50000/MobileX)
• Some cell phones are not compatible with this product. Some phones may
allow viewing only on port 80, and some may not support password
authentication. See the Panasonic support website at http://panasonic.net/
pcc/support/netwkcam/ for a cell phone model list, and the compatibility level
which has been verified with this product.
• Some cell phones display images not at the specified resolution but at a
decreased size.
[For assistance, please call: 1-800-272-7033] 33
Page 34
Operating Instructions
2 Various Product Features
2.1 Using Product Features
1. Access this product (see page 12).
• The Top page is displayed.
Notes
• When [Permit access from guest users] is set on the Security:
Administrator page, click [Login] tab and log in as an administrator.
• When users other than an administrator are accessing this product, the
[Setup] and [Maintenance] tabs are not displayed.
• If [View Multi-Camera page] or [View Buffered Image page] is not
permitted on the General User page, [Multi-Camera] or [Buffered Image]
tab will not be displayed.
2. Click [Setup] tab at the top of the page.
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
34
(9)
(10)
(11)
(12)
(13)
(14)
(15)
(16)
(17)
(18)
Page 35
Operating Instructions
Basic
(1) Network (IPv4) Configures the IPv4 network settings to connect this
product to the network (see page 37).
(2) Network (IPv6) Configures the IPv6 network settings to connect this
product to the network (see page 41).
(3) IPsec Enables IPsec (Transport or Tunnel mode) (see page 45).
(4) UPnP Enables automatic port forwarding or shortcut to this
product (see page 55).
(5) DynamicDNS Registers with the DynamicDNS service (see page 58).
(6) Date and Time Sets the date and time, automatic time adjustment and
adjust clock for daylight saving time settings (see page 64).
(7) Camera Sets camera name, Vertical Resolution and Picture position
adjustment (see page 67).
(8) Audio Sets output, volume, PC audio input timeout, input,
sensitivity and mute (see page 69).
Account
(9) Administrator*1Sets authentication setting and administrator security (user
name and password) (see page 74).
(10) General User*1Sets general user security (user name and password) and
general user's access level (see page 78).
Buffer/Transfer
(11) Trigger Sets image buffer, transfer by timer, alarm or motion
detection. (See page 82, page 91 or page 102)
(12) Motion
Sets the threshold and the sensitivity (see page 118).
Detection
(13) Alarm Log Sets the alarm log destination (see page 121).
[For assistance, please call: 1-800-272-7033] 35
Page 36
Operating Instructions
Advanced
(14) Image Display Sets resolution, image quality and refresh interval of Single
Camera and Multi-Camera page, time stamp setting,
language and banner (see page 123).
*1
(15) Multi-Camera
Sets this product or Panasonic Network Camera IP address
or host name, camera name on the Multi-Camera page
(maximum 12 cameras) (see page 126).
(16) Operation
Sets time period to display images (see page 128).
Time
(17) External
Output
(18) Indicator
Sets the digital output terminal of the External I/O (see
page 130).
Sets indicator display (see page 131).
Control
*1
If you change [Administrator], [General User], or [Multi-Camera Setup page] settings,
changes will not be applied to the video (Motion JPEG) viewers. Restart this product to make
changes applied to all video viewers.
36
Page 37
Operating Instructions
2.2 Connecting this Product to Your IPv4 Network
The Network page offers three options to configure this product in IPv4.
• [Automatic Setup] automatically assigns an unused IP address to this product,
and uses UPnPTM (Universal Plug and Play) to configure your router.
• [Static] allows the user to use a specific IP address.
• [DHCP] is offered for ISPs that require this option.
1. Click [Network (IPv4)] on the Setup page.
2. Click a connection mode.
Normally sets Automatic Setup.
Uses a static IP address.
Uses ISP DHCP server function.
• Each page is displayed (see page 37—page 38).
3. Enter each parameter in the proper data field.
Automatic Setup
This product automatically obtains the network settings (subnet mask, default
gateway and DNS server address) utilizing a DHCP feature on the router. This
product also automatically searches the unused IP address on your network.
If you select [Yes] at the Allow Access from the Internet, this product
automatically enables port forwarding by using UPnPTM. In this case, this
product automatically searches the unused port number on your network in the
order from 50000 to 50050.
• Clicking [Cancel] takes you back to the previous page without saving
changes.
[For assistance, please call: 1-800-272-7033] 37
Page 38
Operating Instructions
DHCP Setup Static Setup
• Clicking [Cancel] takes you back to the previous page without
saving changes.
4. Click [Save] when finished.
• New settings are saved.
• When finished, the following page is displayed.
38
Note
The current network settings are shown on the Status page in the Maintenance
section (see page 133).
5. Click [Restart].
• This product restarts, and the Top page is displayed.
• Checking [Yes] for [Allow Access from the Internet] on [Automatic Setup]
may not display the Top page, because the port number may change. Use
the Setup Program to access this product.
Page 39
Operating Instructions
Notes
• When you do not know the IP address while setting [Automatic Setup] or
[DHCP Setup], you can search it by using the Setup Program (see page
155).
• If this product is restarted, all buffered images on the internal memory are
deleted. The buffered images on the SD memory card are not deleted.
Setting Description
Allow Access from
the Internet
(Automatic Setup
Only)
Network
Configuration from
Setup Program
(Static/DHCP Only)
Port Number
(Static/DHCP Only)
• IP address
• Subnet Mask
(Static Only)
• Allow Access from the Internet setting automatically configures
the router's Port Forwarding setting (some routers call it "Address
Translation", "Static IP Masquerade", "Virtual Server" or "Port
Mapping"). To enable Internet access to this product, check [Yes].
In this case, this product automatically searches the unused port
number on your network in the order from 50000 to 50050. To
disable Internet access to this product, check [No].
• If you prohibit the Setup Program from changing the
network settings, clear the check box.
• The port number is 80 by default. When you use multiple products
with a router on your network, each product must be assigned its
own port number (see page 57).
• Do not set the following port numbers.
E.g., FTP: 20 and 21, Telnet: 23, SMTP: 25, DNS: 53, POP3: 110,
HTTPS: 443, ICQ: 4000 and IRC: 6661—6667.
• Enter only the number (1—65535).
• Some ISPs do not allow you to use port 80. Ask your ISP or network
administrator about the accessible port number over the Internet.
• If your ISP or network administrator specifies the IP address and
subnet mask, enter them in each data field.
• If you use this product on the LAN, set the IP address in the same
class as your PC (see page 154).
• Set 4 digits (0—255) and 3 periods such as "192.168.0.253". But
"0.0.0.0" and "255.255.255.255" are not available.
Host Name
(DHCP Only)
• If your ISP uses the DHCP function which automatically
assigns the IP address to this product, enter the ISPassigned host name. (Host name may be used as an
authentication.)
• Enter ASCII characters for the host name (see page 163).
But [Space], ["], ['], [&], [<] and [>] are not available.
[For assistance, please call: 1-800-272-7033] 39
Page 40
Operating Instructions
Setting Description
*1
Default Gateway
(Static/DHCP Only)
• If you have the assigned Default Gateway address by your
ISP or network administrator, enter it in this data field.
• Set 4 digits (0—255) and 3 periods such as
"192.168.0.253". But "0.0.0.0" and "255.255.255.255" are
not available.
DNS Server
Address
*1
(Static/DHCP Only)
Max. Bandwidth
Usage
• DNS server address is required in the following conditions.
– Transferring images by E-mail or FTP
– Setting products by their host names on the Multi-
Camera Setup page
– Using the DynamicDNS service
– Using the alarm log notification
• If you have the assigned DNS server addresses by your
ISP or network administrator, enter them in this data field.
They usually have two addresses.
• Set 4 digits (0—255) and 3 periods such as
"192.168.0.253". But "0.0.0.0" and "255.255.255.255" are
not available.
• The bandwidth can be restricted.
• Select the maximum bandwidth usage from [Unlimited] to
[0.1 Mbps].
• This setting is valid in both IPv4/IPv6.
Note
Set the maximum bandwidth usage seeing the following
file sizes. These are examples for a JPEG file with a
standard image quality. File sizes may change depending
on the image quality or how bright the object is.
160 × 120 pixels: About 3.5 KB (28 Kbit)
320 × 240 pixels: About 10 KB (80 Kbit)
640 × 480 pixels: About 18 KB (144 Kbit)
Connection Type • Select [Auto Negotiation] normally. If you cannot access
this product, see page 7 of the Troubleshooting on the
Setup CD-ROM.
• This setting is valid in both IPv4/IPv6.
*1
If you automatically obtain the IP address from the DHCP server, you do not need to set it.
40
Page 41
Operating Instructions
2.3 Connecting this Product to Your IPv6 Network
The Network page offers two options to configure this product in IPv6.
• [Automatic Setup] automatically assigns an IPv6 address to this product.
• [Static] allows the user to use a specific IPv6 address.
Note
IPv6 is the expanded protocol created for future Internet expansion. Your
network and your ISP must support IPv6 before you can use this feature.
1. Click [Network (IPv6)] on the Setup page.
2. Click a connection mode.
Normally sets Automatic Setup.
Uses a static IP address.
3. Enter each parameter in the proper data field.
Automatic Setup
This product is automatically assigned an IPv6 prefix from the IPv6 router, and
produces the original IPv6 address from the IPv6 prefix. If you select [No] at
the Allow Access from the Internet, this product can be accessed only from the
LAN that has the same IPv6 prefix as this product.
• Clicking [Cancel] takes you back to the previous page without saving
changes.
[For assistance, please call: 1-800-272-7033] 41
Page 42
Operating Instructions
Static Setup
You can assign a static IPv6 address to this product. If you select [No] at the
Allow Access from the Internet, this product can be accessed only from the
LAN that has an same IPv6 prefix as this product.
• Clicking [Cancel] takes you back to the previous page without saving
changes.
4. Click [Save] when finished.
• New settings are saved.
• When finished, the following page is displayed.
42
Note
The current network settings are shown on the Status page in the Maintenance
section (see page 133).
5. Click [Restart].
• This product restarts, and the Top page is displayed.
Page 43
Operating Instructions
Notes
• When you do not know this product IP address while setting [Automatic
Setup], you can search it by using the Setup Program (see page 155). Or
you can search it on the Status page (see page 133) after accessing this
product in IPv4.
• If this product is restarted, all buffered images on the internal memory are
deleted. The buffered images on the SD memory card are not deleted.
Setting Description
Allow Access from
the Internet
(Automatic Setup
Only)
Port Number (Static
Only)
IP address
(Static Only)
Default Gateway
(Static Only)
• If [Yes] is selected at the Allow Access from the Internet,
you can access this product from the Internet. If [No] is
selected, this product can be accessed only from the LAN
that has the same IPv6 prefix as this product.
• The port number is 80 by default. The port number must be
unique for each terminal on your network.
• Do not set the following port numbers.
E.g., FTP: 20 and 21, Telnet: 23, SMTP: 25, DNS: 53,
POP3: 110, HTTPS: 443, ICQ: 4000 and IRC: 6661—
6667.
• Enter only the number (1—65535).
• Some ISPs do not allow you to use port 80. Ask your ISP
or network administrator about the accessible port number
over the Internet.
• Enter a global address. You do not need to enter prefix
length.
• IPv6 address consists of 8 hexadecimal digits divided with
":". Consecutive 0s can be abbreviated as "::".
(E.g. 2001:2:3:4::5)
• If you have the assigned Default Gateway IPv6 address by
your ISP or network administrator, enter it in this data field.
• IPv6 address consists of 8 hexadecimal digits divided with
":". Consecutive 0s can be abbreviated as "::".
(E.g. 2001:2:3:4::5)
[For assistance, please call: 1-800-272-7033] 43
Page 44
Operating Instructions
Setting Description
DNS Server
Address
Max. Bandwidth
Usage
• DNS server address is required in the following conditions.
– Transferring images by E-mail or FTP
– Setting products by their host names on the Multi-
Camera Setup page
– Using the DynamicDNS service
– Using the alarm log notification
• If you have the assigned DNS server IPv6 addresses by
your ISP or network administrator, enter them in this data
field. They usually have two addresses.
• IPv6 address consists of 8 hexadecimal digits divided with
":". Consecutive 0s can be abbreviated as "::".
(E.g. 2001:2:3:4::5)
• The bandwidth can be restricted.
• Select the maximum bandwidth usage from [Unlimited] to
[0.1 Mbps].
• This setting is valid in both IPv4/IPv6.
Note
Set the maximum bandwidth usage seeing the following
file sizes. These are examples for a JPEG file with a
standard image quality. File sizes may change depending
on the image quality or how bright the object is.
160 × 120 pixels: About 3.5 KB (28 Kbit)
320 × 240 pixels: About 10 KB (80 Kbit)
640 × 480 pixels: About 18 KB (144 Kbit)
Connection Type • Select [Auto Negotiation] normally. If you cannot access
this product, see page 7 of the Troubleshooting on the
Setup CD-ROM.
• This setting is valid in both IPv4/IPv6.
44
Page 45
Operating Instructions
U
D
IO
V
ID
EO
P
O
WER
2.4 What is IPsec?
IPsec provides security for the transmission of sensitive information over
unprotected networks such as the Internet. IPsec authenticates IP packets
between participating IPsec devices.
Unreadable
Image
Allowed User
Malicious User
Internet
D
C
I
P
N
O
W
E
R
V
ID
E
I
N
O
A
U
I
D
N
I
O
I
N
Readable
This product's IPsec Feature
This product can use IPsec in both IPv4/IPv6. This product supports the following
IPsec feature.
Item Supported Feature
IKEv1 Pre-shared Key Method
Phase 1 mode : Main mode
Phase 2 mode : Quick mode
Cipher Algorithm : DES-CBC, 3DES-CBC, AES-CBC (128,
192, 256 bits)
Message-Digest
: HMAC-MD5, HMAC-SHA-1
Algorithm
IPsec ESP (Encapsulating Security Payload)
Transport mode, Tunnel mode
*1
*2
Cipher Algorithm : DES-CBC, 3DES-CBC, AES-CBC (128,
192, 256 bits)
Message-Digest
: HMAC-MD5-96, HMAC-SHA-1-96
Algorithm
*1
This product does not support aggressive mode.
*2
This product does not support authentication header (AH).
[For assistance, please call: 1-800-272-7033] 45
Page 46
Operating Instructions
UDIO
VIDEO
PO
WER
IPsec Mode Selection
Select transport mode or tunnel mode to access this product.
Transport Mode (IPv4 Only)
The image is encrypted in the whole way between this product and your PC. In the
environment of Windows XP Service Pack 1 or later, transport mode is available
only in IPv4.
D
C
I
P
N
O
W
E
R
V
I
D
E
I
N
O
AU
I
D
N
I
O
IN
Transport Mode
Encrypted
Prepare the following requirements.
Item Supported Feature
PC Operating System : Windows XP Service Pack 1 or later
Web Browser : Internet Explorer 6.0 or later
ISP Service : Services for multiple static global
addresses (A global address must be
set up on your PC.)
Note
To use IPsec, you need to set up your operating system.
See the Panasonic support website at http://
panasonic.net/pcc/support/netwkcam/ for the setup.
Camera Server ISP Service : Services for multiple global addresses
(A global address must be set up to this
product.)
46
Page 47
Operating Instructions
UDIO
VIDEO
P
O
W
E
R
Tunnel Mode (IPv4/IPv6)
An IPsec mode of operation where the entire IP packet including IP header is
authenticated and encrypted. A new IP header is added (protecting the entire
original packet). Both VPN clients and VPN gateways can use this mode.
Note
This product can be accessed only from the PCs under the VPN router. Other
PCs cannot access this product.
D
C
I
P
N
O
W
E
R
V
I
D
E
IN
O
AU
I
D
N
I
O
I
N
LAN
WAN
Tunnel Mode
Not Encrypted
Encrypted
Prepare the following requirements.
Item Supported Feature
PC Operating System : Windows XP, Windows 2000, Windows
Me, Windows 98SE (in IPv4)
: Windows XP Service Pack 1 or later (in
IPv6)
Web Browser : Internet Explorer 6.0 or later
Router ISP Service
(in IPv4)
: Static global address service (A global
address must be set up to the WAN side
of the router.)
ISP Service
(in IPv6)
: "IPv4/IPv6 Dual-Stack" or "IPv6 over
IPv4 Tunneling" service
Note
See the Panasonic support website at http://
panasonic.net/pcc/support/netwkcam/ for the
recommended router.
Camera Server ISP Service
(in IPv4)
ISP Service
(in IPv6)
[For assistance, please call: 1-800-272-7033] 47
: Services for multiple static global
addresses (A global address must be
set up to this product.)
: "IPv4/IPv6 Dual-Stack" or "IPv6 over
IPv4 Tunneling" service
Page 48
Operating Instructions
2.5 Encrypt the Camera Image in Transport Mode
This product can encrypt the image using IPsec transport mode.
Note
If you use IPsec, refresh interval slows down.
1. Click [IPsec] on the Setup page.
2. Click Camera in the Transport column.
• If you use transport mode in E-mail or FTP transfer, click No. in the Buffer/
Transfer column.
The display shows that
the communication is in
HTTP and any people can
access this product if they
have the pre-shared key.
Set up these settings to
transfer images in
transport mode (see page
116).
Set to use Alarm Log (see page 121).
48
Note
To display Alarm Log, set Alarm or Motion Detection for Trigger Setting
and check [Enable].
3. Enter each parameter in the data field.
Page 49
Operating Instructions
Setting Description
Status • Check the box to use this encryption method.
Pre-Shared Key • It is the key to use in the authentication of communications.
Enter the same pre-shared key as your PC.
• Enter ASCII characters for the host name (see page 163).
But [Space], ["], ['], [&], [<] and [>] are not available.
Note
If the pre-shared key leaks to a third party, it may lead to illegal
access, private information leak or interference. To protect your
security and privacy, pay attention to the following points.
• Make it known only to the specified people.
• Set it as many characters as possible.
• Change the password regularly.
4. Click [Save] when finished.
• New settings are saved.
5. Click [Cancel].
• The IPsec page is displayed.
6. Check [Use] in the IPsec column, select an encoding strength, and click
[Save].
Setting Description
IPsec • Check the box to enable IPsec features. If you clear the
box, whole IPsec features will be invalid.
Encoding strength • Encoding strength for IPsec can be selected. If you select
[Standard], DES or NULL is valid as an algorithm, and then
the data will become easier to be decrypted.
[For assistance, please call: 1-800-272-7033] 49
Page 50
Operating Instructions
7. Click [Restart].
8. Set up your PC as it fits to the requirements on page 46.
• Set the FTP server or E-mail server to transfer images.
9. Access this product (see page 12).
• If you can access this product, the IPsec setup is complete.
Notes
• In IPsec communications, "IPsec" is displayed on the Top page or the
Single Camera page.
• If you cannot communicate using IPsec, see page 20 of the
Troubleshooting on the Setup CD-ROM.
• See the Panasonic support website at
http://panasonic.net/pcc/support/netwkcam/ for the IPsec features.
50
Page 51
Operating Instructions
2.6 Encrypt the Camera Image in Tunnel Mode
This product can encrypt the image using IPsec tunnel mode.
Notes
• Do not set IPsec on the PCs under the VPN router. Communications may
be blocked.
• If you use IPsec, refresh interval slows down.
• This product can be accessed only from the PCs under the VPN router.
Other PCs cannot access this product.
1. Click [IPsec] on the Setup page.
2. Click Add in the Tunnel column.
3. Enter each parameter in the data field.
[For assistance, please call: 1-800-272-7033] 51
Page 52
Operating Instructions
Setting Description
Status • Check the box to use this encryption method.
Pre-Shared Key • It is the key to use in the authentication of communications.
Enter the same pre-shared key as your VPN router.
• Enter ASCII characters for the host name (see page 163).
But [Space], ["], ['], [&], [<] and [>] are not available.
Note
If the pre-shared key leaks to a third party, it may lead to illegal
access, private information leak or interference. To protect your
security and privacy, pay attention to the following points.
• Make it known only to the specified people.
• Set it as many characters as possible.
• Change the password regularly.
Network address • Enter the destination network address.
• Enter "IP address/Prefix length" in the data field.
Router address • Enter the WAN IP address of the VPN router on a
destination network.
Notes
• IPv6 link-local address is not available.
• This product can be accessed only from the PCs
under the VPN router. Other PCs cannot access this
product.
52
4. Click [Save] when finished.
• New settings are saved.
5. Click [Cancel].
• The IPsec page is displayed.
6. Check [Use] in the IPsec column, select an encoding strength, and click
[Save].
Page 53
Operating Instructions
Setting Description
IPsec • Check the box to enable IPsec features. If you clear the
box, whole IPsec features will be invalid.
Encoding strength • Encoding strength for IPsec can be selected. If you select
[Standard], DES or NULL is valid as an algorithm, and then
the data will become easier to be decrypted.
7. Click [Restart].
8. Set up your VPN router as shown below.
• To use tunnel mode, you need to set up your VPN router.
IKE Items Settings
Phase 1 Authentication
Method
ID Specifies by address.
Mode Main mode
Diffie-Hellman
MODP Group
Cipher Algorithm Select from DES-CBC, 3DES-CBC or
Message-Digest
Algorithm
Lifetime Specifies by 28800 s (Byte setting is not
Pre-shared Key Method
*1
Specifies 1 or 2.
AES-CBC (128, 192, 256 bits). (Multiple
selections are available.)
HMAC-MD5, HMAC-SHA-1
(Multiple selections are available.)
supported.)
[For assistance, please call: 1-800-272-7033] 53
Page 54
Operating Instructions
IKE Items Settings
Phase 2 Mode Quick mode
PFS Specifies either of Off, D-H Group 1 or D-
H Group 2.
Cipher Algorithm Select from DES-CBC, 3DES-CBC,
AES-CBC (128, 192, 256 bits) or NULL.
(Multiple selections are available.)
Message-Digest
Algorithm
HMAC-MD5-96, HMAC-SHA-1-96
(Multiple selections are available.)
Lifetime Specifies by 28800 s (Byte setting is not
supported.)
*1
This product does not support aggressive mode.
• Set up the IPsec policy as shown below.
Items Settings
Protocol ANY
Source Network Network address and subnet mask on the LAN side of the
VPN router
Source IP address A global address on the WAN side of the VPN router
Destination Network A global address of camera server
Destination IP address A global address of camera server
9. Access this product (see page 12).
• If you can access this product, the IPsec setup is complete.
Notes
• In IPsec communications, "IPsec" is displayed on the Top page or the
Single Camera page.
• If you cannot communicate using IPsec, see page 20 of the
Troubleshooting on the Setup CD-ROM.
• See the Panasonic support website at
http://panasonic.net/pcc/support/netwkcam/ for the IPsec features.
54
Page 55
Operating Instructions
2.7 Using UPnP™ (Universal Plug and Play)
UPnPTM can automatically configure your router to be accessed from the Internet.
In order to use this feature, your router needs to support this feature and it must be
enabled. Most router manufacturers disable this feature as the default setting. See
http://panasonic.net/pcc/support/netwkcam/ for details and see your router's
manual for how to enable UPnP
[Enable] for auto port forwarding.
Note
This product's UPnPTM does not support IPv6. Use this feature in IPv4.
1. Click [UPnP] on the Setup page.
2. Set up UPnP.
Setting Description
TM
. After the UPnPTM is enabled on the router, set
Auto Port
Forwarding
Display Short cut
Icon in My
Network Places
• If the network setting is [Static] or [DHCP], enabling auto
port forwarding allows you to access this product from the
Internet.
Note
If the network setting is [Automatic Setup], enable [Allow
Access from the Internet] on the Network page (see page
39).
• Enabling it displays a shortcut to this product in the My
Network Places folder.
Note
If you use Windows XP or Windows Me, this feature is
available. Enable UPnP
using this feature (see page 162).
[For assistance, please call: 1-800-272-7033] 55
TM
Windows component before
Page 56
Operating Instructions
3. Click [Save] when finished.
• New settings are saved.
• When finished, "Success!" is displayed.
4. Click [Go to UPnP page].
• The UPnP page is displayed.
56
Page 57
Operating Instructions
UDIO
VIDEO
PO
WER
A
UDIO
VIDEO
PO
WER
2.7.1 Connecting this Product to a Router Not Supporting
UPnPTM (IPv4 Only)
To allow access from the Internet with a router not supporting UPnPTM, follow the
procedures below.
1. Select [Static] on the Network (IPv4) page.
(1) Access this product (see page 12).
(2) Click [Setup] tab at the top of the page.
(3) Select [Static] on the Network page.
• The Static IP Address Configuration page is displayed. Make a
note of the IP address and port number, since they are required to
enable port forwarding on the router.
(4) Click [Save] without changing the settings.
(5) Click [Restart].
2. Enable port forwarding on the router.
Using the IP address and port number noted on step 1.(3), enable port
forwarding on the router. See the router manual for how to enable port
forwarding.
3. Register with the DynamicDNS service (see page 58).
Port Forwarding feature*1 (IPv4 Only)
The port forwarding feature is required to allow access from the Internet with a
router not supporting UPnP
Each product must be assigned a unique port number.
Global IP address
of the router
vvv.xxx.yyy.zzz:80
vvv.xxx.yyy.zzz:81
Port No.
Port Forwarding feature
TM
. It exchanges a local IP address for a global one.
vvv.xxx.yyy.zzz:80 192.168.0.253:80
vvv.xxx.yyy.zzz:81 192.168.0.252:81
Internet
D
C
IN
P
O
W
E
R
VID
EO
I
N
AU
IN
D
IO
IN
D
C
I
P
N
O
W
E
R
V
I
D
E
I
N
O
A
U
I
D
N
I
O
I
N
192.168.0.254
Note
Router
192.168.0.1
192.168.0.252
Port No. 81
192.168.0.253
Port No. 80
The IP addresses shown above may differ from those offered on your home network.
*1
"Port forwarding" may be called "Address translation", "Static IP Masquerade", "Virtual server"
or "Port mapping" in other products.
[For assistance, please call: 1-800-272-7033] 57
Page 58
Operating Instructions
2.8 Registering with the DynamicDNS service
DynamicDNS service is a service that allows you to assign an easy-to-remember
name to this product, similar to your favorite web site. DynamicDNS service also
allows you to easily access this product, even when your ISP changes the IP
address. We recommend registering with it for the Internet access to this product.
See http://www.viewnetcam.com for details about the Viewnetcam.com service.
1. Click [DynamicDNS] on the Setup page.
When you select [Disable]
• The DynamicDNS service is disabled.
• Clicking [Cancel] cancels your settings without saving changes.
When you select [Viewnetcam.com]
2. Click [Next].
58
• Clicking [Cancel] cancels your settings without saving changes.
Page 59
Operating Instructions
3. Click [Save].
• Clicking [Cancel] cancels your settings without saving changes, and
the DynamicDNS window is displayed.
Setting Description
Personal
(Camera) URL
Your Account
Link
• The camera's personal URL will be displayed after you
register with the Viewnetcam.com service.
• The URL is displayed to register with the Viewnetcam.com
service. Clicking [Your Account Link] item name displays
the Viewnetcam.com registration website.
4. Click [OK].
5. Click [Go to Viewnetcam.com page].
• The Viewnetcam.com page is displayed.
6. Click Your Account Link.
• The Viewnetcam.com registration website is displayed.
Notes
• When the Viewnetcam.com registration website is not displayed,
confirm that the URL is displayed in the right column of the Your
Account Link. If the URL is not displayed, follow the procedures below.
1. Wait for a while, and click [Refresh] on the web browser.
2. Confirm that your network (your PC and this product) is
connected to the Internet.
• Personal (Camera) URL is available after you registered with the
Viewnetcam.com service.
• If port forwarding is not enabled or your network is not connected to
the Internet, the Viewnetcam.com service is not available.
[For assistance, please call: 1-800-272-7033] 59
Page 60
Operating Instructions
7. Register with the Viewnetcam.com service following the website.
• The Viewnetcam.com page is displayed.
8. Access this product with a registered URL from the Internet (see page 12).
• When the Top page is displayed, the Viewnetcam.com registration is
Notes
• It may take a maximum of 30 minutes for the registered URL to work.
• If "Expired" is displayed at the Personal (Camera) URL on the
Confirming the Internet access
Due to the router specifications, the image may not be displayed even if you
access this product from your PC on the same LAN as this product. In this
case, access this product in the following procedures.
• Accessing from the PC on another network (see page 12)
• Accessing from your cell phone (see page 32)
When you select [User-specified DynamicDNS]
1. Click [Next].
complete.
Viewnetcam.com page or at the Camera URL in the DynamicDNS on
the Status page, restart this product. After that, confirm that your
registered URL is displayed on their pages.
60
• Clicking [Cancel] cancels your settings without saving changes.
Page 61
Operating Instructions
2. Set each parameter.
• Clicking [Cancel] cancels your settings without saving changes.
• You can get DynamicDNS information from the DynamicDNS service
industry company.
Setting Description
DynamicDNS
Server URL
Updating time Specify the updating time.
User Name Input User Name acquired from the DynamicDNS service
Password Input Password acquired from the DynamicDNS service
Input URL acquired from the DynamicDNS service industry
company.
industry company.
industry company.
3. Click [Save] after finished.
• New settings are saved.
• When finished, "Success!" is displayed.
4. Click [Go to DynamicDNS page].
• The DynamicDNS page is displayed.
Notes
• It may take several minutes for the registered URL to connect.
• Some DynamicDNS service is not connected.
[For assistance, please call: 1-800-272-7033] 61
Page 62
Operating Instructions
Confirming the Internet access
Due to the router specifications, the image may not be displayed even if you
access this product from your PC on the same LAN as this product. In this
case, access this product in the following procedures.
• Accessing from the PC on another network (see page 12)
http:// . . . :
• Accessing from your cell phone (see page 32)
http:// . . . : /mobile
User-specified DynamicDNS
• We do neither confirming the operation nor the operation guarantee
concerning DynamicDNS services other than Viewnetcam.com service.
Therefore, even if some troubles and damage occur because of the use of
dynamic DNS services other than Viewnetcam.com service, we are not
responsible for some troubles and damage.
• Ask about the selection and the setting of DynamicDNS service other than
Viewnetcam.com to this services provider.
2.8.1 DynamicDNS Service (IPv4/IPv6)
DynamicDNS allows you to choose an easy-to-remember address (such as
"bob.viewnetcam.com") that you can use to view images over the Internet. This
service is compatible with both IPv4 and IPv6 addresses. Some DynamicDNS
service is not compatible with IPv6 address.
What is the advantage of DynamicDNS service?
In order to view images over the Internet, you need to know your global IP address.
However, many Internet Service Providers (ISPs) assign their customers a
"dynamic" IP address that changes monthly, weekly, or each time they log on.
Unless you have been assigned a static IP address (an IP address that does not
change periodically) by your ISP, you may find it difficult to access this product over
the Internet because your IP address changes periodically. Viewnetcam.com
service allows you to access this product even if your assigned global IP address
changes.
62
Page 63
How the DynamicDNS service works
UDI
O
VID
EO
PO
W
ER
DynamicDNS service server
Operating Instructions
3.
DNS
server
4.
DNS looks up
current address
New address registered
with DNS server
Internet
Off-site PC
5.
The connection established
2.
This product reports new address
On-site This
ISP
1.
Global IP address
product
changes
D
C
I
P
N
O
W
E
R
V
I
D
E
I
N
O
A
U
I
D
N
I
O
I
N
1. Your ISP assigns a global IP address to your Internet access account that
changes periodically. This is the address needed to access this product over
the Internet.
2. When your ISP assigned global IP address changes, this product
automatically notifies the DynamicDNS service server of the new address in
the DynamicDNS. This product notifies the DynamicDNS service server of the
new address in DynamicDNS in the following cases.
– When starting this product
– Depending the time to be set at the update interval
– When clicking the [Save] button
3. The DynamicDNS server contacts a Domain Name System (DNS) and
registers your new global IP address to your chosen DynamicDNS address
(such as "bob.viewnetcam.com").
4. When you enter your DynamicDNS address in your web browser while away
from home or the office, the DNS server looks up the global IP address
assigned to your DynamicDNS address.
5. The DNS server finds your current global IP address and allows you to connect
to this product.
Notes
• Ask your ISP about what type of IP address you are using.
• Some ISPs assign you a local IP address. In this case, you cannot use the
DynamicDNS service.
• If this product is using a port number other than 80, the port number must
be specified at the end of the DynamicDNS URL. For example:
Using port 80: http://(Cameraname).viewnetcam.com
Using any other port: http://(Cameraname).viewnetcam.com:Port
Number
[For assistance, please call: 1-800-272-7033] 63
Page 64
Operating Instructions
2.9 Setting Date and Time
The Date and Time page allows you to set date and time. Date and time are used
for each images (Single, Multi and Buffered), Trigger, Alarm Log and Operation
Time.
Note
Saving the date and time settings deletes all buffered images on the internal
memory.
1. Click [Date and Time] on the Setup page.
2. Set each parameter.
• Set [Automatic Time Adjustment] to synchronize the time automatically
with an NTP server.
64
• Clicking [Cancel] cancels your settings without saving changes.
Page 65
Operating Instructions
Setting Description
Time Setting • Select date and format (AM/PM or 24 H). These settings
are used for each images (Single, Multi and Buffered),
Trigger, Alarm Log and Operation Time. But E-mail subject
and file name by E-mail or FTP transfer uses only 24 h
format.
Automatic Time
Adjustment
Adjust Clock for
Daylight Saving
Time
• NTP (Network Time Protocol) server synchronizes this
product's internal clock. It adjusts automatically every day.
Check the box to enable it.
• Set the NTP server IP address. In IPv4, set 4 digits (0—
255) and 3 periods such as "192.168.0.253". But "0.0.0.0"
and "255.255.255.255" are not available. In IPv6, set 8
hexadecimal digits divided with ":". Consecutive 0s can be
abbreviated as "::". Or set a host name
*1
(1—255
characters).
• Select your time zone.
Note
This product will not synchronize to the NTP server if the
time setting from the NTP server moves forward or
backward more than 1 hour at a time. This is to protect this
product's time setting from fraudulent NTP server
tampering, incorrect time information, etc.
• During the daylight saving time, the internal clock is turned
forward an hour. The clock will shift one hour forward at the
set time on the Start Day, and move back one hour at the
set time on the End Day. Check the box to enable it.
Note
An "s" is put between date and time of time stamp when
enabling this feature. The time stamp will be attached to
the transferred images by the Image Transfer feature.
*1
But [Space], ["], ['], [&], [<] and [>] are not available.
3. Click [Save] when finished.
• New settings are saved.
• When finished, "Success!" is displayed.
4. Click [Go to Date and Time page].
• The Date and Time page is displayed.
[For assistance, please call: 1-800-272-7033] 65
Page 66
Operating Instructions
Note
Date and time settings become incorrect depending on the length of power-on
time or the internal temperature. Using the Automatic Time Adjustment is
recommended.
66
Page 67
Operating Instructions
2.10 Changing Camera Settings
The Camera page allows you to set the Camera Name Vertical Resolution and
Picture position adjustment.
1. Click [Camera] on the Setup page.
2. Set each parameter.
• Clicking [Cancel] cancels your settings without saving changes.
[For assistance, please call: 1-800-272-7033] 67
Page 68
Operating Instructions
Setting Description
Camera Name • The camera name is displayed on the Single camera page.
• Enter ASCII characters (see page 163) or characters in
each language (1—15 characters for a 1-byte character
and 1—7 characters for a 2-byte character). But [Space],
["], ['], [&], [<], and [>] are not available.
Ver tical
Resolution
(for 640 × 480
mode)
Picture position
adjustment
When selecting the video of 640 × 480 dot resolution on the
Single page, scanning lines may appear to record the fast
moving objects. When selecting 240, correct the scanning
lines.
The image area slips depending on the analog camera which
you connect, and the black bar may appear into the picture
edge. In this case, adjust picture position by clicking the icon on
up, down, left and right. Adjust the image to right in the
following example.
3. Click [Save] when finished.
• New settings are saved.
• When finished, "Success!" is displayed.
4. Click [Go to Camera page].
• The Camera page is displayed.
Slipping
Adjust the image
to right to click here.
68
Note
Clicking [Save] saves the adjusted position. Clicking [Cancel] cancels your
settings without saving the position.
Picture position adjustment is reflected on the actual screen while
adjusting.
When not to click [Save], the video is displayed in the adjusted position
until turn the power off is turned off, however, turning the power back on
returns this product to the original position.
Page 69
Operating Instructions
2.11 Adjusting Audio
The Audio page adjusts the audio input sensitivity and audio output volume etc.
1. Click [Audio] on the Setup page.
2. Set each parameter.
• Clicking [Cancel] cancels your settings without saving changes.
[For assistance, please call: 1-800-272-7033] 69
Page 70
Operating Instructions
Setting Description
Output
• Set the audio to output to this product's audio output terminal.
– Remote Audio: Audio is outputted from the
microphone input of your PC.
– Local Audio:
It outputs the audio from the audio output
device connected to this product.
– Local Audio +
Remote Audio
Audio is outputted from the microphone
*
input of your PC and from the audio input
:
device connected to this product.
– Disable: It disables the audio output.
Analog Camera
Microphone
Amplifier or
mixer
Local Audio
Amplifier
Speaker
Remote Audio
Network
Volume • It controls the audio volume to output to this product's
audio output terminal.
– Minimum: Turn down the volume
– Standard: Standard setting (default)
– Maximum: Turn up the volume
70
Microphone
Page 71
Setting Description
Operating Instructions
PC Audio Input
Timeout
• It controls the continuous receiving time of the microphone
audio from your PC.
• The following settings are available.
1 min, 2 min, 3 min, 5 min, 10 min, 20 min, 30 min, 60 min
Input • It controls to enable or disable audio input to this product.
If Disable is selected, you cannot output the Local audio.
Sensitivity • It controls the audio sensitivity to input to this product.
– Minimum: Decreased sensitivity
– Standard: Standard setting (default)
– Maximum: Enhanced sensitivity
*
When [Local Audio + Remote Audio] is selected on the Audio page, Local Audio
and Remote Audio are mixed and outputted from the audio output terminal. If they
are not balanced well, adjust the audio (see page 72).
3. Click [Save] when finished.
• New settings are saved.
• When finished, "Success!" is displayed.
4. Click [Go to Audio page].
• The Audio page is displayed.
[For assistance, please call: 1-800-272-7033] 71
Page 72
Operating Instructions
Adjusting local audio and remote audio
When [Local Audio + Remote Audio] is selected on the Audio page, audio from the
audio input terminal (Local Audio) and audio from the microphone connected to
your PC (Remote Audio) are mixed and outputted from the audio output terminal.
If they are not balanced well, adjust the audio following the procedures below.
1. Adjust the remote audio (the volume of the microphone connected to your PC).
• In this example, the menus and windows are described as in Windows XP.
(1) Click [Start] [Settings] [Control Panel] on the Start menu.
(2) Click [Sounds, Speech, and Audio Devices] [Sounds and Audio
Devices].
(3) Click the [Audio] tab, and click [Volume...] in the Sound recording.
72
(4) Confirm that the Microphone is checked, and adjust the volume bar.
Page 73
Operating Instructions
2. Adjust the sensitivity of the local audio.
(1) Click [Audio] on the Setup page.
(2) Select [Minimum], [Standard] or [Maximum] in the Sensitivity (see page
69).
(3) Click [Save].
3. Adjust both audios.
(1) Click [Audio] on the Setup page.
(2) Select [Minimum], [Standard] or [Maximum] in the Volume (see page 69).
(3) Click [Save].
[For assistance, please call: 1-800-272-7033] 73
Page 74
Operating Instructions
2.12 Changing Authentication Setting and Administrator User Name and Password
The Security: Administrator page allows you to change authentication,
administrator user name and password. The authentication window is displayed,
and allows the registered users to access this product.
Notes
• If you access this product for the first time, the window to set administrator user
name and password is displayed. Make a note of the user name and password
so that you will not forget them.
• The user name and password should be secured at your own responsibility.
Pay attention to the following points.
– Set the user name and password as many characters as possible.
– Change the password regularly.
IMPORTANT
• It is important to limit access to this product by use of a unique User Name and
a secret Password. Because this product is accessed through the Internet it is
possible that this product could be accessed by unknown individuals, including
those who are commonly known as "crackers" to whom you do not want to
allow access. The use of a unique User Name and a Password known only to
you will help insure that only authorized individuals are given access to this
product. You have the option of proceeding without a User Name and
Password, but it is strongly recommended that you utilize these protections.
1. Click [Administrator] on the Setup page.
2. Set each parameter.
74
• Clicking [Cancel] cancels your settings without saving changes.
Page 75
Setting Description
Operating Instructions
General
Authentication
User Name/
Password
Authentication has 2 phases.
• If you set [Permit access from guest users], this product
does not display the authentication window in camera
access. All guest users can view the image without user
name and password.
Note
If you set [Permit access from guest users], [Login] tab is
displayed at the top of the page. After you log in as an
administrator (see page 77), you can access the Setup
page and the Maintenance page.
• If you set [Do not permit access from guest users], this
product displays authentication window in camera access.
Users must enter the user name and password.
• User Name (6 to 15 characters): Enter the user name.
• Password (6 to 15 characters): Enter the password.
Note
The password must be different from the user name.
• Retype Password: Reenter the password.
• Enter ASCII characters (see page 163). But [Space], ["], ['],
[&], [<], [>] and [:] are not available.
Notes
• When setting authentication, set the user name and password, and save
them.
• When users other than an administrator are accessing this product,
[Setup] and [Maintenance] tab will not be displayed.
• The user name and password are case sensitive.
3. Click [Save] when finished.
• New settings are saved.
• When finished, "Success!" is displayed.
[For assistance, please call: 1-800-272-7033] 75
Page 76
Operating Instructions
4. Click [Go to Security: Administrator page].
• The Security: Administrator page is displayed.
Note
• When the user name and password have been changed, this product
displays an authentication window. Enter the user name and password,
and click [OK].
Administrator/General Users/Guest Users
This product has 3 user levels (administrator, general users and guest users).
Items Administrator General Users Guest Users
76
User Name and
Password
Number of Users 1 50 —
Accessible Pages All Pages Pages Except For
Access Level All Operations Access level can
Required Required Not Required
Pages Except For
Setup and
Maintenance page
be set for each
general user (see
page 78).
Setup and
Maintenance page
Access level can
be set for guest
users (see page
78).
Note
Guest users mean unregistered users. Set [Permit access from guest users]
on the Security: Administrator page (see page 74).
Page 77
Operating Instructions
2.13 Logging in to this Product
If you set [Permit access from guest users] on the Security: Administrator page,
[Login] tab is displayed at the top of the page. After you log in as an administrator,
you can access the Setup page and the Maintenance page.
1. Click [Login] tab at the top of the page.
2. Check the login mode, and click [Login].
Note
The authentication window is displayed. Enter the user name and password
set for General Users or Administrator.
3. Enter a valid user name and password according to the Login mode selected
in step 2, and click [OK].
[For assistance, please call: 1-800-272-7033] 77
Page 78
Operating Instructions
2.14 Creating, Modifying or Deleting General Users
The General User page allows you to create, modify or delete general users. Up to
50 general users can be registered. The access level is set for each general user.
If you set [Permit access from guest users] on the Security: Administrator page, the
access level can be set for guest users.
Note
For general users, the Setup and Maintenance tabs are not displayed.
1. Click [General User] on the Setup page.
2. If you create a general user, click [Create].
• When setting [Do not permit
access from guest users]
• If you change the settings of general users or guest users, select
their name and click [Modify]. The modification page is displayed.
• If you delete a general user, select the name and click [Delete]. The
confirmation page is displayed.
• When setting [Permit access
from guest users]
78
Page 79
3. Set each parameter.
• Settings for a general user • Settings for guest users
• Clicking [Cancel] takes you back to the previous page without
saving changes.
Operating Instructions
Setting Description
User ID List • Up to 50 general users can be registered.
• The list is used to modify or delete general user settings.
User Name/
Password
• User Name (6 to 15 characters): Enter the user name.
• Password (6 to 15 characters): Enter the password.
Note
The password must be different from the user name.
• Retype Password: Reenter the password.
• Enter ASCII characters (see page 163). But [Space], ["], ['],
[&], [<], [>] and [:] are not available.
[For assistance, please call: 1-800-272-7033] 79
Page 80
Operating Instructions
Setting Description
Access Level Access level is set for each general user. Check the feature to
enable.
• In the limit time of continuous motion JPEG, set the time to
change the video (Motion JPEG) to still images for each
user. (Not permitted, Unlimited, 10 seconds—60 minutes)
In the refresh interval, set the refresh interval after the
video changes to still images. (3—60 seconds)
• See each page for the following features.
External Output Control (see page 24)
Change Refresh Interval (see page 24)
Change Resolution (see page 24)
Change Quality (see page 24)
Capture Image Button (see page 23)
Listen (see page 25)
Talk (see page 25)
View Multi-Camera page (see page 27)
View Buffered Image page (see page 29)
4. Click [Save] when finished.
• New settings are saved.
• When finished, "Success!" is displayed.
5. Click [Go to General User page].
80
Page 81
Operating Instructions
2.15 Procedures of Buffering or Transferring Images
The procedures from this page to page 112 are described about settings of the
image buffer or transfer. See the procedures below to understand the general
outline of the settings.
Buffer/Transfer by Timer
(Page 82)
Time Setting
Image Setting
Image Buffer Frequency Setting
Transfer Method
(Select one from the lists.)
• No Transfer, No Memory
Overwrite
• No Transfer, Memory
Overwrite
• FTP
• E-mail
Save the settings to complete.
Buffer/Transfer by Alarm
Signal (Page 91)
Image Buffer Frequency Setting
Transfer Method
(Select one from the lists.)
• No Transfer, No Memory
• No Transfer, Memory
• FTP
• E-mail
E-mail Notification When
Save the settings to complete.
Time Setting
Image Setting
Overwrite
Overwrite
Triggered Setting
Buffer/Transfer by
Motion Detection Signal
(Page 102)
Time Setting
Image Setting
Image Buffer Frequency Setting
Transfer Method
(Select one from the lists.)
• No Transfer, No Memory
Overwrite
• No Transfer, Memory
Overwrite
• FTP
• E-mail
E-mail Notification When
Triggered Setting
Save the settings to complete.
Changing Motion Detection
Sensitivity (Page 118)
Notifying the Alarm Log
(Page 121)
[For assistance, please call: 1-800-272-7033] 81
Notifying the Alarm Log
(Page 121)
Page 82
Operating Instructions
2.16 Buffering or Transferring Images by Timer
The Trigger page allows you to enable image buffer/transfer by E-mail or FTP.
Note
If you are recording images to the SD memory card, refresh interval slows
down.
1. Click [Trigger] on the Setup page.
2. Click No. to enable buffer/transfer.
3. Check [Enable Image Buffer/Transfer], and select [Timer] for trigger, and click
[Next>].
82
Notes
• If you click [Save], all buffered images on the SD memory card are
deleted.
• Click [Delete Buffered Images] to delete the buffered images.
• Click [Save] to save the settings.
• Clicking [Cancel] takes you back to the Trigger page without saving
changes.
Page 83
Setting Description
Operating Instructions
Enable Image
Buffer/Transfer
Trigger • Selecting [Timer] enables this product to buffer/transfer the
• Check the box to enable the Trigger setting. Clear the box
to disable it.
image by timer.
• Selecting [Alarm] enables this product to buffer/transfer the
image by alarm signal.
• Selecting [Motion Detection] enables this product to
capture/transfer the images when the motion detects
something.
4. Set the time, and click [Next>].
Note
The timer works by an internal clock. Set the date and time before using timer
buffer/transfer (see page 64).
• Clicking [<Back] takes you back to the previous page.
• Clicking [Cancel] takes you back to the Trigger page without saving
changes.
Setting Description
A day of the
week
Active Time of
Trigger
• Check the box to enable the day. Clear the box to disable it.
• Select the [Always] option when you do not specify the time
period. If you specify the time period, select the time period
option and set the time period.
5. Set the image settings, and click [Next>].
[For assistance, please call: 1-800-272-7033] 83
Page 84
Operating Instructions
• Clicking [<Back] takes you back to the previous page.
• Clicking [Cancel] takes you back to the Trigger page without saving
changes.
Setting Description
Image
Resolution
Image Quality • Select the image quality.
• Select image resolution (640 × 480, 320 × 240 (default) or
160 × 120 pixels) to buffer or transfer.
[Favor Clarity] optimizes for good quality.
[Standard] offers standard quality. (default)
[Favor Motion] optimizes for enhanced motion.
[Mobile Phone] is for a transfer to a cell phone.
Note
640 × 480 pixels cannot be set for a transfer to a cell
phone.
6. Set the image buffer frequencies, and click [Next>].
Note
Due to the network environment, object, number of accesses, enabling IPsec,
this product may not record the numbers of images as you set. In this case, set
the image buffer frequencies longer.
• Clicking [<Back] takes you back to the previous page.
• Clicking [Cancel] takes you back to the Trigger page without saving
changes.
84
Setting Description
Image Buffer
Frequency
• Select the image buffer frequency to buffer or transfer the
image. (1 image per hour—30 images per second)
Page 85
Operating Instructions
7. Select the transfer method, and click [Next>].
• Clicking [<Back] takes you back to the previous page.
• Clicking [Cancel] takes you back to the Trigger page without saving
changes.
Note
If you transfer image by E-mail or FTP, confirm that the default gateway and
DNS server addresses are assigned correctly (see page 37 and page 41).
Setting Description
No Transfer, No
Memory
Overwrite
No Transfer,
Memory
Overwrite
FTP • This product transfers the image to an FTP server (see
E-mail • This product transfers the image by E-mail (see page 88).
• If the internal memory is full, this product stops the buffer.
• If the internal memory is full, this product deletes the old
images, and continues to buffer the image.
page 86).
[For assistance, please call: 1-800-272-7033] 85
Page 86
Operating Instructions
When you set [FTP] for Transfer Method
Select [FTP], and click [Next>]. The following page is displayed.
• Clicking [<Back] takes you back to the previous page.
• Clicking [Cancel] takes you back to the Trigger page without saving
changes.
86
Page 87
Setting Description
Operating Instructions
Server IP
Address or
Host Name
• If you set the FTP server IP address, set 4 digits (0—255) and
3 periods such as "192.168.0.253". But "0.0.0.0" and
*1
"255.255.255.255" are not available. Or set a host name (1—
255 characters).
• You can set IPv6 address.
Port No. • Enter a number (1—65535). Usually set to 21.
*2
Login ID
Password
• If your ISP requires a login ID, set it (0—63 characters).
*2
• If your ISP requires a password, set it (0—63 characters).
Login Timing • Select the login timing to an FTP server. If you set [One Time]
during 1-minute transfer, this product logs in to the server only
once, and can reduce the time to log in or log out.
Upload File
*1
Name
• Set the file name to save on an FTP server. Enter 1—232
characters. Entering "\" creates directories for a file. (E.g.
NetworkCamera\image.jpg)
Overwrite
Setting
• Selecting [Overwrite File] saves and overwrites the image on
the FTP server. Selecting [Save as New File with Time Stamp]
saves the image attaching time stamps on the file name, and
the images are not overwritten.
(E.g. image20050101093020500
.jpg) Underlined numbers
are "9h30min20s500ms on January 1, 2005". The letter "s" is
inserted after the day when referring to a summer time zone.
Data
Tr an s fe r
• Select [Passive Mode] normally. If FTP does not work, select
[Active Mode] and check the operation.
Method
*1
But [Space], ["], ['], [&], [<] and [>] are not available.
*2
But ["] is not available.
[For assistance, please call: 1-800-272-7033] 87
Page 88
Operating Instructions
When you set [E-mail] for Transfer Method
Select [E-mail], and click [Next>]. The following page is displayed.
• Clicking [<Back] takes you back to the previous page.
• Clicking [Cancel] takes you back to the Trigger page without saving
changes.
88
Notes
• This product works only with an SMTP (Simple Mail Transfer Protocol)
server. It does not work with mail servers like "Hotmail
browser.
• The subject name by E-mail transfer uses only 24 h format. The file name
is "image.jpg".
E.g. "Subject:20050101093020500
".
Underlined numbers are "9h30min20s500ms on January 1, 2005". The
letter "s" is inserted after the day when referring to a summer time zone.
®
" using a web
Page 89
Setting Description
Operating Instructions
SMTP Server IP
Address or Host
*1
Name
• If you set the SMTP server IP address, set 4 digits (0—
255) and 3 periods such as "192.168.0.253". But "0.0.0.0"
and "255.255.255.255" are not available. Or set a host
name (1—255 characters).
• You can set IPv6 address.
Port No. • Enter a number (1—65535). Usually set to 25.
POP3 Server IP
Address or Host
*1
Name
• If you set the POP3 server IP address, set 4 digits (0—255)
and 3 periods such as "192.168.0.253". But "0.0.0.0" and
"255.255.255.255" are not available. Or set a host name
(0—255 characters).
• You can set IPv6 address.
Port No. • Enter a number (1—65535). Usually set to 110.
Login ID
*2
• If your ISP requires a login ID to log in to a POP3 server,
set it (0—63 characters).
Password
*2
• If your ISP requires a password to log in to a POP3 server,
set it (0—63 characters).
Reply E-mail
Address
*2
Destination E-
• Set the sender's E-mail address. We recommend you to
set the administrator's E-mail address.
• Set the destination E-mail address (up to 3).
mail Address*2
1—3
Subject
*2
• Enter a subject with ASCII characters (see page 163) or
characters in each language (0—44 characters for a 1-byte
character and 0—22 characters for a 2-byte character).
*2
Tex t
• Enter text with ASCII characters (see page 163) or
characters in each language (0—63 characters for a 1-byte
character and 0—31 characters for a 2-byte character). But
the [end-of-line] key is not available.
*1
But [Space], ["], ['], [&], [<] and [>] are not available.
*2
But ["] is not available.
[For assistance, please call: 1-800-272-7033] 89
Page 90
Operating Instructions
8. Confirm the settings, and click [Save].
• New settings are saved.
• When finished, "Success!" is displayed.
9. Click [Go to Trigger page].
• The Trigger page is displayed.
Notes
• If you click [Save], all buffered images on the SD memory card are
deleted.
• If you are buffering images on the internal memory, the following
operations also delete all buffered images.
– Turning off this product.
– Saving the Date and Time page.
– Restarting, updating firmware or resetting this product to factory
default.
90
Page 91
Operating Instructions
2.17 Buffering or Transferring Images by Alarm Signal
The Trigger page allows you to enable image buffer/transfer by E-mail or FTP.
Notes
• If you are recording images to the SD memory card, refresh interval slows
down.
• You need to attach the alarm to this product when using this feature.
1. Click [Trigger] on the Setup page.
2. Click No. to enable buffer/transfer.
3. Check [Enable Image Buffer/Transfer], select [Alarm] for trigger, select [Rising:
GND to Open (High).] or [Falling: Open (High) to GND.] and click [Next>].
Notes
• If you click [Save], all buffered images on the SD memory card are
deleted.
• Click [Delete Buffered Images] to delete this buffered images.
• Click [Save] to save the settings.
• Clicking [Cancel] takes you back to the Trigger page without saving
changes.
[For assistance, please call: 1-800-272-7033] 91
Page 92
Operating Instructions
Setting Description
Enable Image
Buffer/Transfer
Trigger • Selecting [Timer] enables this product to buffer/transfer the
Alarm enable
condition
• Check the box to enable the Trigger setting. Clear the box
to disable it.
image by timer.
• Selecting [Alarm] enables this product to buffer/transfer the
image by alarm signal.
• Selecting [Motion Detection] enables this product to
capture/transfer the images when the motion detects
something.
• Selecting the method of the detection for an alarm
connected to the External I/O terminal.
• Select [Rising: GND to Open (High).] or [Falling: Open
(High) to GND.]. [Rising: GND to Open (High).] is the state
that GND pin and pin 1 or pin is left open.
[Falling: Open (High) to GND.] is the state that GND pin
and pin 1 or pin is short-circuited. (See page 143)
4. Set the time, and click [Next>].
Note
The timer works by an internal clock. Set the date and time before using timer
buffer/transfer (see page 64).
• Clicking [<Back] takes you back to the previous page.
• Clicking [Cancel] takes you back to the Trigger page without saving
changes.
92
Setting Description
A day of the
week
Active Time of
Tr i g g e r
• Check the box to enable the day. Clear the box to disable it.
• Select the [Always] option when you do not specify the time
period. If you specify the time period, select the time period
option and set the time period.
Page 93
Operating Instructions
5. Set the image settings, and click [Next>].
• Clicking [<Back] takes you back to the previous page.
• Clicking [Cancel] takes you back to the Trigger page without saving
changes.
Setting Description
Image
Resolution
Image Quality • Select the image quality.
• Select image resolution (640 × 480, 320 × 240 (default) or
160 × 120 pixels) to buffer or transfer.
[Favor Clarity] optimizes for good quality.
[Standard] offers standard quality. (default)
[Favor Motion] optimizes for enhanced motion.
[Mobile Phone] is for a transfer to a cell phone.
Note
640 × 480 pixels cannot be set for a transfer to a cell
phone.
6. Set the image buffer frequencies, and click [Next>].
Note
Due to the network environment, object, number of accesses, enabling IPsec,
SD memory recording, this product may not record the numbers of images as
you set. In this case, set the image buffer frequencies longer. For the SD
memory recording, 1 image per second setting is recommended.
[For assistance, please call: 1-800-272-7033] 93
Page 94
Operating Instructions
• Clicking [<Back] takes you back to the previous page.
• Clicking [Cancel] takes you back to the Trigger page without saving
changes.
Setting Description
Enable Pretrigger Image
Buffer
Enable Posttrigger Image
Buffer
• Check the box to enable the setting. This product buffers or
transfers the image right before the alarm signal is
detected.
• Set an interval, number of images to buffer and total
number. The buffered images may not match the total
number due to memory capacity, image resolution, image
quality or what object you view.
• Check the box to enable the setting. This product buffers or
transfers the image right after the alarm signal is detected.
• Set an interval, number of images to buffer and total
number. The buffered images may not match the total
number due to memory capacity, image resolution, image
quality or what object you view.
94
Page 95
Operating Instructions
7. Select the transfer method, and click [Next>].
• Clicking [<Back] takes you back to the previous page.
• Clicking [Cancel] takes you back to the Trigger page without saving
changes.
Note
If you transfer image by E-mail or FTP, confirm that the default gateway and
DNS server addresses are assigned correctly (see page 37 and page 41).
Setting Description
No Transfer, No
Memory
Overwrite
No Transfer,
Memory
Overwrite
FTP • This product transfers the image to an FTP server (see
E-mail • This product transfers the image by E-mail (see page 98).
• If the internal memory is full, this product stops the buffer.
• If the internal memory is full, this product deletes the old
images, and continues to buffer the image.
page 96).
[For assistance, please call: 1-800-272-7033] 95
Page 96
Operating Instructions
When you set [FTP] for Transfer Method
Select [FTP], and click [Next>]. The following page is displayed.
• Clicking [<Back] takes you back to the previous page.
• Clicking [Cancel] takes you back to the Trigger page without saving
changes.
96
Page 97
Setting Description
Operating Instructions
Server IP
Address or
Host Name
• If you set the FTP server IP address, set 4 digits (0—255) and
3 periods such as "192.168.0.253". But "0.0.0.0" and
*1
"255.255.255.255" are not available. Or set a host name (1—
255 characters).
• You can set IPv6 address.
Port No. • Enter a number (1—65535). Usually set to 21.
*2
Login ID
Password
• If your ISP requires a login ID, set it (0—63 characters).
*2
• If your ISP requires a password, set it (0—63 characters).
Login Timing • Select the login timing to an FTP server. If you set [One Time]
during 1-minute transfer, this product logs in to the server only
once, and can reduce the time to log in or log out.
Upload File
*1
Name
• Set the file name to save on an FTP server. Enter 1—232
characters. Entering "\" creates directories for a file. (E.g.
NetworkCamera\image.jpg)
Overwrite
Setting
• Selecting [Overwrite File] saves and overwrites the image on
the server. Selecting [Save as New File with Time Stamp]
saves the image attaching time stamps on the file name, and
the images are not overwritten.
(E.g. image20050101093020500
.jpg) Underlined numbers
are "9h30min20s500ms on January 1, 2005". The letter "s" is
inserted after the day when referring to a summer time zone.
Data
Tr an s fe r
• Select [Passive Mode] normally. If FTP does not work, select
[Active Mode] and check the operation.
Method
*1
But [Space], ["], ['], [&], [<] and [>] are not available.
*2
But ["] is not available.
[For assistance, please call: 1-800-272-7033] 97
Page 98
Operating Instructions
When you set [E-mail] for Transfer Method
Select [E-mail], and click [Next>]. The following page is displayed.
• Clicking [<Back] takes you back to the previous page.
• Clicking [Cancel] takes you back to the Trigger page without saving
changes.
98
Notes
• This product works only with an SMTP (Simple Mail Transfer Protocol)
server. It does not work with mail servers like "Hotmail" using a web
browser.
• The subject name by E-mail transfer uses only 24 h format. The file name
is "image.jpg".
E.g. "Subject:20050101093020500
Underlined numbers are "9h30min20s500ms on January 1, 2005". The
letter "s" is inserted after the day when referring to a summer time zone.
".
Page 99
Setting Description
Operating Instructions
SMTP Server IP
Address or Host
*1
Name
• If you set the SMTP server IP address, set 4 digits (0—
255) and 3 periods such as "192.168.0.253". But "0.0.0.0"
and "255.255.255.255" are not available. Or set a host
name (1—255 characters).
• You can set IPv6 address.
Port No. • Enter a number (1—65535). Usually set to 25.
POP3 Server IP
Address or Host
*1
Name
• If you set the POP3 server IP address, set 4 digits (0—255)
and 3 periods such as "192.168.0.253". But "0.0.0.0" and
"255.255.255.255" are not available. Or set a host name
(0—255 characters).
• You can set IPv6 address.
Port No. • Enter a number (1—65535). Usually set to 110.
Login ID
*2
• If your ISP requires a login ID to log in to a POP3 server,
set it (0—63 characters).
Password
*2
• If your ISP requires a password to log in to a POP3 server,
set it (0—63 characters).
Reply E-mail
Address
*2
Destination E-
• Set the sender's E-mail address. We recommend you to
set the administrator's E-mail address.
• Set the destination E-mail address (up to 3).
mail Address*2
1—3
Subject
*2
• Enter a subject with ASCII characters (see page 163) or
characters in each language (0—44 characters for a 1-byte
character and 0—22 characters for a 2-byte character).
*2
Tex t
• Enter text with ASCII characters (see page 163) or
characters in each language (0—63 characters for a 1-byte
character and 0—31 characters for a 2-byte character). But
the [end-of-line] key is not available.
*1
But [Space], ["], ['], [&], [<] and [>] are not available.
*2
But ["] is not available.
[For assistance, please call: 1-800-272-7033] 99
Page 100
Operating Instructions
8. After you confirm the settings and click [Next>], set E-mail notification and click
[Next>].
• If you select [Enable], the E-mail Notification When Triggered page is
displayed. Enter the settings seeing page 98 and page 99.
Setting Description
Disable • This product does not send an E-mail notification when
buffering or transferring image.
Enable • This product sends an E-mail notification (up to 3
destinations) when buffering or transferring image.
9. Click [Save] after confirming the settings.
• New settings are saved.
• When finished, "Success!" is displayed.
100
Note
If you click [Save], all buffered images on the SD memory card are
deleted.
Loading...