Panasonic BB-HCM547 User Manual

Important Information

Network Camera (PoE Ready)

Please read this document before using the product, and save this document for future
reference.

Panasonic Network Camera Website:
http://panasonic.co.jp/pcc/products/en/netwkcam/regionlinks/index.html

Model No.

BB-HCM527
BB-HCM547

Indoor Use Only

Outdoor Ready

How to Use the Documentation

This manual is written for both the BB-HCM527 (Indoor Use Only) and the
BB-HCM547(Outdoor Ready). Available features and operations vary
slightly depending on the model. You can confirm the model no. of your
camera by checking the model no. printed on the front of the camera.
Model number suffix “A” is omitted from the following model numbers
shown in this document, unless necessary. BB-HCM527A, BB-HCM547A
All documentation can be found on the included CD-ROM.

• Important Information (PDF format; printed version also included)
This document. Provides general information and safety instructions for
using the camera.

• Installation Guide (PDF format; printed version also included)
For BB-HCM527: Describes how to physically connect the camera to

the power supply and network, as well how to mount or place the
camera for regular use.
For BB-HCM547: Describes how to connect the camera to the power
supply and network physically.

• Mounting Guide (PDF format; printed version also included)
For BB-HCM547: Describes how to mount or place the camera for

regular use.

• Setup Guide (PDF format; printed version also included)
Describes how to set up the camera so that it can be accessed using a
PC.

• Operating Instructions (HTML format)
Explains how to operate, program, and maintain the camera.

• Troubleshooting Guide (HTML format)
Provides solutions for problems you may have when using the camera.

• Stand-alone SD Memory Card Recording Guide (PDF format; printed
version also included)
Describes how to record images to an SD memory card without using a
PC.

Abbreviations

• The Network Camera is referred to as “the camera” in this document.

• The Setup CD-ROM is referred to as “the CD-ROM” in this document.

• The term “SD memory card” is used in this document to refer to SD
memory cards and SDHC memory cards.

IMPORTANT SAFETY INSTRUCTIONS

When using this unit, basic safety precautions should always be followed
to reduce the risk of fire, electric shock, or personal injury.

Note:

• References to the AC adaptor and the AC cord apply when using the
optional BB-HCA3A AC Adaptor.

1. Read and understand all instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Attach the Safety Wire to the camera to prevent it from dropping.

6. After taking away the sand or the dust on the lens cover, wipe the lens
cover with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with
instructions.

8. Do not install near any heat sources such as radiators, heat registers,
stoves, or other devices (including amplifiers) that produce heat.

9. Protect the AC adaptor cord and the AC cord from being walked on or
pinched particularly at plugs, convenience receptacles, and the point
where they exit from the unit.

10. The AC adaptor is used as the main disconnect device. Ensure that
the AC outlet is installed near the product and is easily accessible.

11. Only use attachments/accessories such as stand specified by the
manufacturer.

12. Do not touch the unit, the LAN cable, the AC adaptor, the AC adaptor
cord, or the AC cord during lightning storms.

13. Unplug the unit from power supply when unused for long periods of
time.

14. Refer all servicing to qualified service personnel. Servicing is required
when the unit has been damaged in any way, such as when the AC
adaptor, the AC adaptor cord, or the AC cord is damaged, the unit
does not operate normally, or has been dropped.

15. Prolonged exposure to direct sunlight or halogen light may damage
the image sensor.

16. For BB-HCM527: The camera is intended for indoor use only.
For BB-HCM547: The camera features a splash-resistant body, but it
is not waterproof.

17. Keep the SD memory card (customer-provided) out of reach of
children to prevent swallowing.

18. Unplug this unit from power supply if it emits smoke, an abnormal
smell or makes unusual noise. These conditions can cause fire or
electric shock. Confirm that smoke has stopped and contact an
authorized service center.

19. The AC adaptor, the AC adaptor cord, and the AC cord are not splash
resistant, and are intended for indoor use only.

20. When installing cables through the ground, do not connect cables
under the ground. Install cables through a conduit to protect them from
water.

SAVE THESE INSTRUCTIONS

FCC and Other Information

This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may
cause undesired operation.

Environment:
For BB-HCM527: Do not install the camera where the temperature is less

than +0 °C (+32 °F) or greater than +40 °C (+104 °F). Allow 10 cm
(4 inches) clearance around the unit for proper ventilation. Avoid excessive
smoke, dust, mechanical vibration, shock, or direct sunlight.
For BB-HCM547: Do not install the camera where the temperature is less
than -20 °C (-4 °F) or greater than +50 °C (+122 °F). Allow 10 cm (4 inches)
clearance around the unit for proper ventilation. Avoid excessive smoke,
dust, mechanical vibration, shock, or direct sunlight.

Routine care:

Wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive
powder.
When you leave the unit unused for a long period of time, disconnect the
LAN cable (when using PoE) from the camera, or disconnect the AC
adaptor from the outlet (when using the AC adaptor).

If you have any problems:

Consult an authorized Panasonic Factory Service Center.

CAUTION:

Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this device.

No responsibility will be taken by our company with respect to
consequences resulting from the use, damage or both of the
camera.

© 2008 Panasonic Communications Co., Ltd. All Rights Reserved.

PQQX16398ZA KK0608CM0

CR Coin Cell Lithium Battery Information:

a

This product contains a CR Coin Cell Lithium Battery which contains
Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate

Security Cautions

When using this product, take appropriate measures to avoid the following
security breaches.

• Disclosure of private information via this product

• Unauthorized use of this product by a third party

• Interference or suspension of the use of this product by a third party

You are responsible for the security of this product and its use. Take the
following measures to avoid security breaches.

• To prevent unauthorized access, disclosure of private information, or
interference or suspension of access to the camera, make sure the
camera’s firmware is up to date.

• Do not reveal the user names and passwords required to access the
camera to an unknown party.

• If you choose to configure this product to allow access to parties without
the need to enter a user name and password (i.e., guest users), be
aware that unknown parties may access this product.

• Do not upload images produced by this product or otherwise release
information where it may be accessed by unknown parties.

• Mount the camera where the camera will not be stolen.

• When sending this product for service or transferring this product to
another party, make backup copies of its setup files, and reset this
product to its factory default settings.

• When disposing of this product, reset the product to its factory default
settings, or erase the product’s memory by means of electrical deletion
or physical dismantlement.

User Name and Password Protection
The use of unique user names and secret passwords is an important
tool that will help limit unauthorized individuals from accessing the
camera. If you choose to disable this tool by allowing guest (i.e.
anonymous) access, the camera may be accessed by unauthorized
individuals.

Audio and Video Recording Notice

Please note that under certain circumstances, audio/video recording may
be prohibited by law. This device should be used only in compliance with all
applicable laws and statutes.

MPEG-4 Visual License

This product is licensed under the MPEG-4 Visual patent portfolio license
for the personal and non-commercial use of a consumer for (i) encoding
video in compliance with the MPEG-4 Visual Standard (“MPEG-4 Video”)
and/or (ii) decoding MPEG-4 Video that was encoded by a consumer
engaged in a personal and non-commercial activity and/or was obtained
from a video provider licensed by MPEG LA to provide MPEG-4 Video. No
license is granted or shall be implied for any other use. Additional
information including that relating to promotional, internal and commercial
uses and licensing may be obtained from MPEG LA, LLC.
See http://www.mpegla.com.

About the MPEG-4 Viewer Program

The MPEG-4 viewer program is an ActiveX® Control that is used to play
MPEG-4 files within Internet Explorer. This software is installed
automatically the first time you view MPEG-4 videos.
A software license for the MPEG-4 decoder is included with the MPEG-4
viewer program, and the license is valid for 1 PC. Please read the included
End-User License Agreement before installing the viewer program. When
installing the MPEG-4 viewer program on additional PCs, please purchase
additional licenses (Model No. BB-HCA5A).

About the OpenSSL License

This product includes software developed by the OpenSSL Project for use
in the OpenSSL Toolkit. (http://www.openssl.org/) This product includes
cryptographic software written by Eric Young. ([e-mail])

System Requirements

Your PC and network must meet the following technical specifications in
order for the camera to function properly.

Item Requirement

Operating

System

CPU 2.0 GHz Celeron

Display 1024 x 768 resolution or higher

Protocol For IPv4 Connection

Interface 10/100 Mbps network card

Web Browser Internet Explorer

Audio PC speaker or headphones (required to use the

Additional

Software (For

Viewing Buffered

MPEG-4 Images)

*1 What is IPv6?

• IPv6 is short for “Internet Protocol Version 6”.

• IPv6 was created to provide the additional IP addresses that will be
needed as the Internet continues to expand.

• IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a
number of years during a transition period.

• Though most ISPs (Internet Service Providers) do not yet support IPv6,
many local networks already use it. When your ISP supports IPv6, your
Panasonic Network Camera will be ready!

• For more information, visit http://www.ipv6.org/.

Note:

Refer to the Panasonic Network Camera website at

http://panasonic.co.jp/pcc/products/en/netwkcam/

for details about network environment.

Panasonic Service Centers are listed in the servicenter directory.
Call 1-800-272-7033 for the location of an authorized servicenter.
This product is designed for use in the United States of America. Sale or
use of this product in other countries/areas may violate local laws.

Carefully pack your unit, preferably in the original carton.
Attach a letter, detailing the symptom, to the outside of the carton.
Symptom

Send the unit to an authorized servicenter, prepaid and adequately insured.
Do not send your unit to the Panasonic Consumer Electronics Company
listed below or to executive or regional sales offices. These locations do
not repair consumer products.

For IPv4 Connection

®

Microsoft

Windows Vista®, Windows® XP,

Windows 2000

For IPv6 Connection

*1

Microsoft Windows Vista,
Windows XP Service Pack 1 or later

®

or faster

TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ARP,
ICMP)

For IPv6 Connection

TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ICMPv6,
NDP)

®

6.0 or later (not included)

Listen feature)
External speaker for camera (required to use the Talk
feature)

For Windows Vista

Windows Media

®

Player 11 or later

For Windows XP

Windows Media Player 9 or later

For Windows 2000

Windows Media Player 9

For Product Service

When You Ship the Product

Trademarks

• SDHC Logo is a trademark.

• Microsoft, Windows, Windows Vista, ActiveX, Internet Explorer, and Windows Media are
either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.

• Celeron is a trademark or registered trademark of Intel Corporation or its subsidiaries in
the United States and other countries.

• All other trademarks identified herein are the property of their respective owners.

The information in this document is subject to change without notice.

Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North Americ

One Panasonic Way, Secaucus, New Jersey 07094

Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985

Copyright:

This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced
for internal use only. All other reproduction, in whole or in part, is prohibited without the written
consent of Panasonic Communications Co., Ltd.