Panasonic BB-HCM403A User Manual

Operating Instructions

Network Camera

Model No.

Please read this manual before using, and save this manual for future reference. Panasonic Network Camera Website: http://www.panasonic.com/netcam

for customers in the USA or Puerto Rico

Operating Instructions

Main Features

Dome-shaped Camera for Neat Mounting on the Ceiling

This is a dome-shaped camera with integrated mounting hardware ideal for indoor ceiling use. Conventionally, to mount our cameras (other than the optical zoom

type

) on the ceiling, a separate dedicated stand was necessary. The integration of the mount equipment and the neat design of the dome shape allow you to mount the camera anywhere conveniently.

PoE*2 (Power over Ethernet) Compliant with a Power Receiving Device Integrated

The camera is compliant with PoE (IEEE 802.3af) standards, contains a power receiving device that enables it to receive power via an Ethernet cable, and

supports PoE outlet near the installation position, and saves the cost of installing a new power outlet. In addition, since power can be supplied through a 100 m long cable from the PoE hub, the camera can be installed in a wide range of positions. Data transmission is also performed via the Ethernet cable, so the connection of several cables is not necessary. This allows you to mount the camera neatly considering the esthetic appearance of the installation position. The power can also be supplied via an optional AC adaptor (Order No.: BBHCA2A) when a power outlet is situated near the installation position.

10x Digital Zoom Feature

The camera has a 10x digital zoom feature that allows you to increase the size of a monitored object up to 10 times. This makes it easier to view objects that are located far away from the camera. In addition, each user can use this digital zoom feature. Therefore, when accessing one camera from multiple positions, each user

. This allows you to mount the camera even if there is no power

Operating Instructions

Motion Detection Feature

The camera has a Motion Detection feature that detects changes in movement within the camera's display range. In addition, the camera can buffer the images before and after the Motion Detection on an SD memory card that can be inserted

into the camera, and can transfer images to PCs or cell phones via E-mail or FTP*6, if specified beforehand.

SD Memory Card Recording

The camera has an SD memory card slot. Inserting an SD memory card*7 allows you to record camera images (640 x 480 dots, 320 x 240 dots, 160 x 120 dots) without recording them onto a PC via a network.

In addition, enabling the Alarm Detection function using a customer-provided switch allows you to record camera images to the SD memory card directly. This can be triggered by signals such as turning on a light or opening or closing a door. If you enable 1-minute interval timer buffer/transfer with a 2 GB SD memory card,

you can record approx. 110,000

images (320 x 240 resolution and standard

quality) for about 80 days.

Multi-Camera Page

The Multi-Camera page displays camera images from up to 4 cameras on a single web browser, and supports audio 2-way communication (Walkie-talkie Type). This camera allows you to switch between 3 sets of 4 cameras. Additionally, static images from a maximum of 12 cameras can be displayed on a single page.

Other Features

• The 320,000-pixel color CCD sensor

• Color Night View mode

• IPv4/IPv6 dual stack supported

Operating Instructions

Abbreviations

• UPnP is the abbreviation for Universal Plug and Play.

• "Network Camera" is called "Camera" in this manual.

• "Setup CD-ROM" is called "CD-ROM" in this manual.

Trademarks

• Adobe, Acrobat and Reader are either registered trademarks or trademarks of

Adobe Systems Incorporated in the United States and/or other countries.

• Microsoft, Windows, Hotmail and ActiveX are either registered trademarks or

trademarks of Microsoft Corporation in the United States and/or other countries.

• SD Logo is a trademark.

• This software is based in part on the work of the Independent JPEG Group.

• Screen shots reprinted with permission from Microsoft Corporation.

• All other trademarks identified herein are the property of their respective

owners.

Operating Instructions

1 Camera Monitoring....................................................... 8

1.1 Feature Locations.......................................................................... 8

1.1.1 Front View..................................................................................................8

1.1.2 Side View...................................................................................................9

1.1.3 Bottom View...............................................................................................9

1.2 How to Turn on the Camera......................................................... 10

1.3 Accessing the Camera ................................................................ 11

1.3.1 To Access the Camera in IPv6.................................................................13

1.4 Viewing the Single Camera page ................................................ 15

1.4.1 Displaying the Banner..............................................................................18

1.4.2 Zooming In and Out.................................................................................19

1.4.3 Auto Centering the Image (Click to Center).............................................20

1.4.4 Tilt Operation...........................................................................................21

1.4.5 Capturing a Still Image............................................................................22

1.4.6 Using the Operation Bar..........................................................................23

1.4.7 Setting the Home Position (the administrator only)..................................24

1.5 Listening to Camera Audio and Talking through the Camera ...... 25

1.6 Viewing the Multi-Camera page................................................... 27

1.7 Viewing the Buffered Image page................................................ 29

1.7.1 Deleting Buffered Images........................................................................31

1.8 Viewing Still Images on Your Cell Phone..................................... 32

1.8.1 Enabling or Disabling the Buffer/Transfer on your Cell Phone................. 34

2 Using the Camera's Basic Features ......................... 35

2.1 Setup Page of the Camera .......................................................... 35

2.2 Connecting the Camera to Your IPv4 Network ............................ 38

2.3 Connecting the Camera to Your IPv6 Network ............................ 43

2.4 What is IPsec?............................................................................. 47

2.5 Encrypting the Camera Image in Transport Mode....................... 50

2.6 Encrypting the Camera Image in Tunnel Mode ........................... 53

2.7 Using UPnP

2.7.1 Connecting the Camera to a Router that Supports UPnP™ (IPv4 Only). 58

2.7.2 Connecting the Camera to a Router that Does Not Support UPnP

(IPv4 Only)..............................................................................................58

2.8 Registering with the DynamicDNS Service ................................. 60

™

(Universal Plug and Play)..................................... 57

™

Operating Instructions

2.8.1 DynamicDNS Service (IPv4/IPv6)...........................................................65

2.9 Setting the Date and Time........................................................... 67

2.10 Changing Camera Settings ......................................................... 70

2.11 Adjusting Audio............................................................................ 73

3 Registering Users....................................................... 75

3.1 Changing the Authentication Setting and Administrator User

Name and Password.................................................................... 75

3.2 Logging in to the Camera ............................................................ 79

3.3 Creating, Modifying or Deleting General Users ........................... 80

4 Buffering or Transferring Images.............................. 83

4.1 Procedures of Buffering or Transferring Images.......................... 83

4.2 Buffering or Transferring Images by Timer................................... 84

4.3 Buffering or Transferring Images by Alarm Signal ....................... 94

4.4 Buffering or Transferring Images by Motion Detection Signal.... 106

4.5 Transferring Camera Images in Transport Mode ....................... 118

4.6 Transferring Camera Images in Tunnel Mode............................ 119

4.7 Setting the Motion Detection ..................................................... 120

4.8 Setting Alarm Log Notification ................................................... 124

4.9 Using the SD Memory Card....................................................... 127

4.9.1 Format the SD Memory Card ................................................................129

4.9.2 Start the SD Memory Recording............................................................130

4.9.3 Stop the SD Memory Recording............................................................131

5 Using Other Features............................................... 132

5.1 Changing Initial Settings on the Single Camera page or

the Multi-Camera page.............................................................. 132

5.2 Configuring Multiple Cameras ................................................... 135

5.3 Specifying Operation Time ........................................................ 137

5.4 Controlling External Output ....................................................... 139

5.5 Changing the Indicator Display.................................................. 140

6 Camera Maintenance................................................ 141

6.1 Maintenance page..................................................................... 141

Operating Instructions

6.1.1 Confirming the Status............................................................................142

6.1.2 Confirming Session Status....................................................................142

6.1.3 Confirming Alarm Logs..........................................................................143

6.1.4 Restarting the Camera .......................................................................... 144

6.1.5 Updating the Camera Firmware.............................................................145

6.1.6 Creating the Configuration File.............................................................. 147

6.1.7 Loading Settings from a Configuration File............................................148

6.1.8 Resetting the Camera to Factory Default...............................................149

6.2 Support page............................................................................. 150

6.2.1 The Help page.......................................................................................150

6.2.2 Product Information ...............................................................................150

6.2.3 Support Information...............................................................................150

6.3 External I/O................................................................................ 151

7 Other Information ..................................................... 153

7.1 FACTORY DEFAULT RESET Button ......................................... 153

7.2 Cleaning .................................................................................... 154

7.3 Setting an IP Address on Your PC............................................. 155

7.4 Using Setup Program ................................................................ 156

7.5 Setting Your PC ......................................................................... 162

7.5.1 Setting Proxy Server Settings on a Web Browser.................................162

7.5.2 Setting UPnP™ to Display Camera Shortcut in My Network Places..... 165

7.5.3 Setting the Internet Temporary File Setting on the Web Browser.......... 165

7.6 Default Setting List..................................................................... 166

7.7 ASCII Character Table............................................................... 176

7.8 File Size and Number of Buffered Images................................. 177

7.9 Number of Images on the SD Memory Card............................. 178

7.10 Specifications ............................................................................ 179

8 Index .......................................................................... 182

1Table of Contents

1 Camera Monitoring

1.1 Feature Locations

1.1.1 Front View

SD Memory Card Cover

Protects the SD Memory Card from dust. Remove the cover only when removing the SD Memory Card (see page 127).

Indicator

The indicator color shows camera status (see page 140).

Microphone

The microphone picks up audio around the camera (see page 25).

Indicator Display

Power on

Normal Operation

Automatic Setup

Using DHCP

Updating Firmware FACTORY DEFAULT

RESET button pressed

UPnP

Internal Failure

On LAN

Setting

Finished setting

Getting IP address*

Got IP address

Failure Orange blinking (About a 2-second interval)

Lens Cover

Orange blinking Green

(The camera restarts after that.)

Operating Instructions

Lens

0.5 m (1 feet 8 inches) —Infinity

Green blinking

Green

Green blinking

Green

Orange blinking

Orange blinking Turning off

Red blinking*

Green

*1 The indicator blinks orange if the camera is not connected to the LAN. *2 See pages 3–6 of Troubleshooting on the CD-ROM for information on indicator error codes.

1.1.2 Side View

SD Memory Card Slot

(See page 127)

1.1.3 Bottom View

Operating Instructions

FACTORY DEFAULT RESET button

Resets settings to default (See page

153)

MAC Address and

Serial Number are

indicated on the label.

Ethernet (LAN) port

(See Getting Started)

Audio Output Terminal

(See page 26)

External Microphone

Input Terminal

(See page 26)

Hole for the Safety Wire

(See Installation Guide)

Hole for Ceiling Plate A

Used for ceiling mounting. (See Installation Guide)

Hook for AC adaptor cord

(See Installation

Guide)

External I/O

(See page 151)

DC IN jack

(See Getting Started)

Operating Instructions

1.2 How to Turn on the Camera

The camera supports two power supply methods: via an AC adaptor (Model No. BB-HCA2A: Option) and from a PoE hub through an Ethernet cable. To turn the camera on/off, follow the instructions described below.

When using the AC Adaptor (Model No. BB-HCA2A: Option)

• Connecting the plug of the AC cord to the outlet turns the camera on.

• Disconnecting the plug of the AC cord from the outlet turns the camera off.

When using a PoE hub (Connecting the AC adaptor is not necessary.)

• Connecting the Ethernet cable to the Ethernet port on the PoE hub turns the camera on.

• Disconnecting the Ethernet cable from the Ethernet port on the PoE hub turns the camera off.

Note

• Using both the AC adaptor and PoE hub simultaneously will not cause the camera to malfunction, but using either one of the two methods is recommended.

Operating Instructions

1.3 Accessing the Camera

1. Start up the web browser on your PC.

2. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and

press [Enter] on the keyboard.

• When the port number is 80 (default), you do not need to include the port number in the address. See page 40 for details about the port number.

• For IPv6 connection, see page 13 and page 14, and confirm that your equipment meets the requirements. Enter "http://(IPv6-registered URL):Port Number

• If the camera image is not displayed, see "Camera Image/Page Display Troubleshooting" on page 9 of Troubleshooting on the CD-ROM.

E.g. http://192.168.0.253:50000 (in IPv4)

http:// .viewnetcam.com:50000 (in IPv6)

3. The Enter Network Password window is displayed. Enter the user name and

password that you set previously, and click [OK].

Note

• When [Permit access from guest users] is set on the Security: Administrator page, the authentication window will not be displayed.

" on the address bar.

Operating Instructions

4. Click the following tabs to display each page.

A B C D E F G

Select a language

Version Number

Displays IPv4, IPv6 or IPsec connection.

A To Single Camera page (page 15) B To Multi-Camera page (page 27) C To Buffered Image page (page 29) D To Setup page (page 35) E To Maintenance page (page 141) F To Support page (page 150) G To log in to the camera (page 79)

Note

• When users other than an administrator are accessing the camera, the [Setup] and [Maintenance] tabs are not displayed. Additionally, when [Do not permit access from guest users] or [Permit access from guest users (mobile only)] is set on the Security: Administrator page, the [Login] tab will not be displayed.

• If [View Multi-Camera page] or [View Buffered Image page] is not permitted on the General User page, the [Multi-Camera] and [Buffered Image] tabs will not be displayed.

5. Close the web browser.

Operating Instructions

1.3.1 To Access the Camera in IPv6

You need to prepare the following to access the camera in IPv6.

• PC Requirements

Operating System: Windows XP Service Pack 1 or later Web Browser: Internet Explorer 6.0 or later

• An IPv6 Router

• An IPv6 Connection Service

To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4 Tunneling" service. The automatic setup function and the Viewnetcam.com FREE DynamicDNS service setup function using the setup program on the CD-ROM, are not available for use on IPv6-only networks.

IPv6 Domain Name Service

In Windows XP, you cannot access the camera by entering its IP address in the web browser. Enter the IPv6 URL that was registered using the domain name service. We recommend the Viewnetcam.com service (see page 60) as a domain name service. Ask your ISP about other IPv6 domain name services.

What is IPv6?

• IPv6 is short for "Internet Protocol Version 6".

• IPv6 was created to provide the additional IP addresses that will be needed as the Internet continues to expand.

• IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a number of years during a transition period.

• Though most ISPs (Internet Service Providers) do not yet support IPv6, many local networks already use it. When your ISP supports IPv6, your Panasonic Network Camera will be ready!

• For more information, visit http://www.ipv6.org/.

Setting up the IPv6 Router, your PC, and the Camera

Setting up the IPv6 Router

Set up the router as you subscribe to the IPv6 service. If access from the WAN side is disabled on the router, enable the TCP packets from the WAN side using packet filtering. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for information about the recommended routers.

Operating Instructions

Setting up your PC

1. Click [Start] [All Programs] [Accessories] [Command Prompt].

• The Command Prompt window is displayed.

2. Enter "ipv6 install".

• "Succeeded" is displayed.

Note

• If Windows XP Service Pack 1 or later is not installed, "Succeeded" will not be displayed. Install it on your PC.

• When you use Windows XP Service Pack 2, click [Start] [Control Panel] [Security Center] [Windows Firewall] [Advanced] tab [Settings] button of ICMP in the Windows Firewall window, then check [Allow incoming router request] check box in the ICMP Settings window.

3. Enter "ipconfig".

• If the IPv6 address is properly assigned to your PC, IPv6 address will be displayed in the window.

Setting up the Camera

Usually, an IPv6 address is automatically assigned. To assign a static IPv6 address, see page 43. To access the camera in IPv6, you need to subscribe to a domain name service such as Viewnetcam.com, and register the URL.

Confirming that You Can Access the Camera

Confirm that the image is properly displayed (see page 11).

1.4 Viewing the Single Camera page

1. Access the camera (see page 11).

• The Top page is displayed.

2. Click the [Single] tab at the top of the page.

• When the Security Warning window is displayed, click [Yes] (see page 17).

• See page 18 for the Security Warning window when using Microsoft Windows® XP Service Pack 2.

Capture Image

Button

(See page 22)

Operation Bar

(See page 23)

Operating Instructions

Audio Control Bar (Talk Button, Listen Button and Adjustment Bar)

(See page 25)

Click to Center

(See page 20, for the administrator only)

Click the URL in case of no audio.

Displaying to operate with IPv4, IPv6, or IPsec.

Banner (optional)

(See page 18)

3. Close the web browser.

Note

• When the camera image is not displayed immediately or correctly, click [Refresh] on the web browser's tool bar. The image will be refreshed.

• The refresh interval is set to [Motion] by default. The setting can be changed on the operation bar (see page 23).

Operating Instructions

• The refresh interval may change depending on the network condition, PC performance and what object you view. SD memory recording, using IPsec or enabling Motion Detection will also increase the refresh interval.

• When displaying video (Motion JPEG), the camera allows up to 30 simultaneous accesses. The 31st user trying to access will see a gray screen. The Buffered Image page is also limited to a maximum of 30 simultaneous accesses.

• To reduce the data traffic, the video can be automatically changed to refreshing still images on the General User page (see page 80).

• To display the Single Camera page directly, add it to the [Favorites] on the web browser.

• To view dark images, enable color night view mode on the Camera Setup page (see page 70). The image will be brighter, but the refresh interval may increase (1 frame a second at maximum) and image quality may decrease in a dark place. (See page 70).

• The following error messages can be displayed.

Error Message Cause and Remedy

The operation time has ended.

The maximum number of accesses has been exceeded.

Images cannot be displayed outside the Operation Time (see page 137).

The camera allows a maximum of 30 simultaneous accesses when the Refresh Interval is set to [Motion] and when accessing the Buffered Image page. Users who try to access the camera when the maximum number of access has already be reached will see a gray screen. To view camera images, wait, then click the Refresh button on your browser. If viewing the Single Camera page, you can also switch to still images.

Operating Instructions

Security Warning window

When trying to view a video (Motion JPEG) for the first time, a Security Warning for ActiveX

If you cannot install ActiveX Controls or you cannot see the video using the Internet Explorer

• In Internet Explorer, click [Tools] [Internet Options] [Security] tab and click

• ActiveX Controls can be installed from the CD-ROM.

• ActiveX Controls can be downloaded from the Panasonic Network Camera

Note

• When the IP address was changed for the camera, enter it on the address bar.

• Video may not be displayed or audio may not be heard immediately. Wait for a

• If you use a proxy server, set the web browser not to access the proxy server

• In some corporate network environments, a firewall may be used for security

Controls will be displayed. When using Windows 2000 or Windows XP,

[Custom level]. (1) Check "Prompt" in "Download signed ActiveX Controls". (2) Check "Enable" in "Run ActiveX Controls and plug-ins".

(1) Restart the PC. (2) Confirm that Internet Explorer is closed. (3) Double-click"ocx\ActiveXInst.exe" on the CD-ROM.

support website at http://panasonic.co.jp/pcc/products/en/netwkcam/.

moment.

(see page 162).

purposes. This may prevent motion video from being displayed. In this situation we recommend:

– Contacting your network administrator. – Using regularly refreshed images rather than video.

Operating Instructions

Security Warning window on Microsoft Windows XP Service Pack 2

To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be installed.

Follow the steps shown below to install ActiveX Controls.

1. Click the warning displayed above the tabs, and click [Install ActiveX

Control...].

2. Click [Install].

********

1.4.1 Displaying the Banner

An image and its linked website can be specified for a banner. To display the banner, the Banner Display settings need to be set on the Image Display page (see page 132). Clicking the banner displays the website of the set URL Link. The Banner Display is not enabled as the default.

Operating Instructions

1.4.2 Zooming In and Out

The camera has 10x digital zoom feature that uses ActiveX Controls. The digital zoom feature can be used while playing video (Motion JPEG) on the Single Camera, Multi-Camera and Buffered Image pages. The digital zoom feature can be operated by rotating the mouse wheel or clicking the right mouse button.

Note

• The Click to Center feature is available while zooming in or out. Images can only be moved within the page when magnification is x1.

• As the magnification increases, the image quality decreases.

• The digital zoom feature is not available when viewing on a cell phone.

• When camera images are buffered and transferred, the camera images are not zoomed in and out.

Clicking the right mouse button (For Only Video)

Clicking the right mouse button on the upper third of the Single Camera screen zooms in, and clicking on the lower third zooms out. Zooming in and out is also available by moving the mouse up or down while pressing the right mouse button.

Zoom in

Zoom out

Rotating the mouse wheel (For Only Video)

On a screen, rotating the mouse wheel away from you zooms in, and rotating it towards you zooms out.

Zoom in Zoom out

Note

• The performance of the mouse varies depending on its setting on your OS.

Operating Instructions

1.4.3 Auto Centering the Image (Click to Center)

While using the digital zoom, a corresponding point can be moved to the center of the screen by moving the cursor to the desired point and clicking it. This feature is available on the Single Camera, Multi-Camera and Buffered Image (only video) pages.

1. Move the cursor to the desired point.

Cursor

2. Click it.

• The clicked point is centered.

• See page 21 for the tilt operation.

Note

• The Click to Center feature works only within the range that can be displayed at x1 magnification (including the tilt operation range).

• When End Display appears on the operation bar, Click to Center does not work beyond the tilt end (see page 23).

• The camera may not center exactly on the clicked point depending on the lens direction.

1.4.4 Tilt Operation

The administrator can tilt the camera by using the Click to Center feature.

Tilt upwards

Tilt downwards

Tilt range

Operating Instructions

Tilt

Note

• When the lens moves to its ends, shadows may be displayed partially. This is not a malfunction.

• The tilt operation is not available when using the Network Camera Recorder and Wireless Camera Monitoring System.

1.4.5 Capturing a Still Image

Still images can be saved on your PC.

1. Operate tilt and select a resolution to display an image.

2. Click the capture image button.

Capture Image Button

• The camera image opens in another window.

3. Right-click the image, and select [Save Picture As...].

Operating Instructions

• The Save as dialog box is displayed.

4. Specify a folder, enter the file name and click [Save].

• The camera image is saved at that location.

5. Click [Close].

1.4.6 Using the Operation Bar

Operating Instructions

(1)

(2)

(3)

(4)

(5)

(6)

(7)

(8)

(1) End Display: When the tilt has reached the end of its

range, the End Display (Up End or Down End) appears. (2) Home Position (the administrator only): Applies

the camera direction to a preset position. (3) Program (the administrator only): Registers the

home position. (4) Brightness: Adjusts image brightness in 9 steps

including [STD] (Standard). Clicking [-] or [+] changes the image brightness.

(5) Output Control: Controls the output signals of the External I/O.

(6) Refresh Interval: Sets a refresh interval. (7) Resolution: Selects [640 x 480] or [320 x 240]

(default) pixels. (8) Image Quality: Selects the image quality.

• [Favor Clarity] optimizes the image for good clarity.

• [Standard] keeps the standard quality. (default)

• [Favor Motion] optimizes the image for motion display.

Operating Instructions

1.4.7 Setting the Home Position (the administrator only)

Registering the Home Position

The home position is the position that the camera moves to when the power is turned on. The administrator can register one position for the home position.

1. Click [Program].

• [Program] switches to [Cancel]. Click [Cancel] to quit without saving changes.

2. Tilt the camera to a desired position.

3. Press the Home Position button.

4. Click [Save] to register, or click

[Back] and [Cancel] to cancel.

• If "Success!" is displayed, the position has been registered successfully. Click [Back].

Viewing the Home Position

1. Press the Home Position button.

• The camera moves to that position and the image is displayed.

Home

Position

Program

Note

• Registering and operating the home position is not available when using the Network Camera Recorder and Wireless Camera Monitoring System.

Operating Instructions

1.5 Listening to Camera Audio and Talking through the Camera

1. Access the camera (see page 11).

• The Top page is displayed.

2. Click the [Single] tab at the top of the page.

3. The Audio Control Bar (Talk Button, Listen Button and Adjustment Bar) is

displayed at the top of the screen. Listening mode and talking mode are selected using the relevant icons. This feature is only displayed for general users when it is enabled.

Audio Feature

Listen Button Talk Button

: You can talk from the

camera using the PC's microphone. Clicking the button stops sending audio.

: The audio is stopped.

Clicking the button again starts the Talk feature.

: You can listen to the audio

from the camera. Clicking the button stops the audio.

: The audio is stopped.

Adjustment Bar

(Volume adjustment only for listening)

This slider adjusts the volume. Moving the slider to the right increases the volume, and moving it to the left decreases the volume.

Operating Instructions

Note

• The Talk button and Listen button cannot be used simultaneously. The Talk feature is stopped during listening. The Talk feature can be used by only one user at a time. The Listen feature can be used by a maximum of 10 users simultaneously. If the audio breaks up, reduce the maximum bandwidth (see page 41 or page 46). In this case, the number of users who can listen simultaneously is also reduced.

• Audio features such as camera microphone sensitivity can be set up on the Audio page (see page 73).

• If you are running other applications or have multiple windows open, the audio may be interrupted or delayed.

• When the image is refreshed during any operation such as home position registration or a web browser refresh, the volume is reset to the default (midrange) position. Audio that was muted is enabled.

• The audio may be interrupted due to your PC's performance or network environment. Reduce the maximum bandwidth (see page 41 or page 46).

• If the camera is accessed while the PC user visits other websites, the active microphone may pick up audio from the PC's speakers. Pay attention to it.

• Talk feature cannot be used from a PC when the camera is accessed via a proxy server.

• If you cannot hear the audio or talk from your PC, see "Audio Problems Troubleshooting" on page 16 of Troubleshooting on the CD-ROM.

• When using a microphone cable, it should be no longer than 7 m (23 feet). The excessive cable length or a poor quality cable can cause a degradation in audio quality.

• Use a speaker with a built-in amplifier. The speaker connects to the camera with a stereo audio cable similar to that used by your PC. The output signal is mono.

Operating Instructions

1.6 Viewing the Multi-Camera page

To view multiple cameras on the Multi-Camera page, you need to configure each camera on the Multi-Camera Setup page (see page 135).

1. Access the camera (see page 11).

• The Top page is displayed.

2. Click the [Multi] tab at the top of the page.

• The Multi-Camera page can display up to 12 camera images.

Capture Image Button (See page 22)

Switches displayed cameras. If you select [All] at the View Type, video (Motion JPEG) or audio buttons cannot be displayed.

Selects [320 x 240] (default) or [160 x 120] pixels resolution.

Selects the refresh interval (Motion—60– second interval).

The selfcamera is registered at No. 1.

Audio Control Bar (Talk button, Listen button and Adjustment Bar) (See page 25)

When clicking the camera name, the Single Camera page is displayed on another window.

3. Close the web browser.

Operating Instructions

Note

• When selecting [All] for the View Type, all images are displayed in 160 x 120 pixels resolution, and the Audio Control Bar is not displayed.

• 640 x 480-pixel images cannot be displayed on the Multi-Camera page.

• When viewing video (Motion JPEG), we recommend using an Ethernet switching hub instead of a repeater hub to prevent degradation in video display.

• Due to network congestion or the number of accesses, the refresh interval may increase.

• If the refresh interval is too long, restrict the bandwidth on the Network page (see page 41 and page 46). The refresh interval should improve.

• To reduce the data traffic, the video can be automatically changed to refreshing still images on the General User page (see page 80).

• When viewing 4 cameras on the Multi-Camera page, you may need 3 to 4 Mbps bandwidth. If sufficient bandwidth is not available, the refresh interval may increase.

When an image is not displayed on the Multi-Camera page

• Confirm that the global IP address is specified correctly for each camera and that each camera is connected to the Internet. For Internet access, local IP addresses (e.g. 192.168.0.253) cannot be used. (see page 11 of Troubleshooting on the CD-ROM).

• Confirm the settings on the Multi-Camera Setup page (see page 135).

• Confirm that the web browser is not accessing a proxy server (see page 162).

When setting [Do not permit access from guest users] or [Permit access from guest users (mobile only)] on the Security: Administrator page

• An authentication window is displayed when accessing the camera. Enter the administrator's or the general user's user name and password.

• When you view images from several cameras on the Multi-Camera page, an authentication window is displayed for each camera that has security settings enabled. Enter the administrator's or general user's user name and password registered for each camera.

Using the digital zoom feature on the Multi-Camera page

• The 10x digital zoom is available. You can zoom in and out using the mouse or scroll wheel (see page 19).

• The zoom depth (x1.0—x10.0) is displayed while zooming.

• As the magnification increases, the image quality decreases.

Operating Instructions

1.7 Viewing the Buffered Image page

To buffer images in the camera's internal memory, you need to set up the image transfer settings (see page 84, page 94, or page 106). Buffered images can be viewed on this Buffered Image page.

Note

• Sound cannot be buffered on the Buffered Image page.

1. Access the camera (see page 11).

• The Top page is displayed.

2. Click the [Buffered Image] tab at the top of the page.

3. Click the trigger number.

The trigger number is displayed (see page 84, page 94, or page 106).

The trigger is displayed.

Operating Instructions

4. Display images by clicking buttons below.

The date and time when the images were buffered are displayed.

The date, time and frame number are displayed.

[Play]:

The buffered images are displayed in sequence.

[<Prev] or [Next>]:

The previous or next image is displayed.

[First], [<10000], [<1000], [<100], [<10] or [10>], [100>], [1000>], [10000>], [Last]:

The first or last image, or the 10th, 100th, 1000th or 10000th image before or after the current image appears.

[Download]

Clicking [Download] after specifying the number of images saves images to the specified location. The saved files can be viewed in an easier operation on your PC. Download the viewer software from the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ and install it on your PC.

Viewer software window

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