• Adobe, Acrobat and Reader are either registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
• Microsoft, Windows and ActiveX are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
• This software is based in part on the work of the Independent JPEG Group.
• Screen shots reprinted with permission from Microsoft Corporation.
• All other trademarks identified herein are the property of their respective owners.
Abbreviations
• UPnP is the abbreviation for "Universal Plug and Play".
• "Network Camera" is called "Camera" in this manual.
• "Setup CD-ROM" is called "CD-ROM" in this manual.
PoE User: See below.
AC Adaptor (Model No. BB-HCA2A: Option) User: Go to page 2.
Please read the Important Information before using.
Complete Operating Instructions are included on the
enclosed CD-ROM.
•This Getting Started manual explains how to connect and set up the
camera.
• Refer to the Operating Instructions on the CD-ROM for details regarding
the camera's features.
• See Troubleshooting manual on the CD-ROM if you cannot complete the
setup.
• Refer to the Installation Guide for mounting.
PoE User
1.Connect the camera, and turn the camera on.
Connect the camera to your PoE (Power over Ethernet) hub using a "straight" Cat5 Ethernet cable (customer-provided) to set up the camera.
• Before you begin the installation, the UPnP
http://panasonic.co.jp/pcc/products/en/netwkcam/ or contact your router's manufacturer.
Connect the Ethernet cable (customer-provided) to the camera.
Note
• Your PoE hub must be connected to the router. Refer to the manuals of the PoE hub for the instructions of the connection. Additionally, these instructions assume your PC is
already connected to the Internet and your network includes a router that is UPnP
™
feature in your router needs to be enabled. Usually, the default setting disables this feature. For more info, please visit,
Ethernet (LAN) port
A "straight" Cat5 Ethernet cable
(customer-provided)
To your PoE hub
™
(Universal Plug and Play) compliant.
Connect the Ethernet cable (customer-provided) to your PoE hub.
• If the camera's indicator does not light green, see pages 5-6 of the Troubleshooting on the CD-ROM.
• A noise can be heard during tilt operation. This is normal.
Note
• Use a 4-pair UTP/STP cable.
• Do not use a relay connector or a hub between the camera and the PoE hub. These
Ethernet
ports
To the power supply
To your router
To the camera
devices may disturb the data or electricity transmission.
• If the PoE hub has indicators, the indicator lights on as shown in table below.
Indicator
LINK
PoE
• If the PoE hub is turned off or power supply is temporarily cut off by the disconnection
of the Ethernet cable, it may take time for the PoE hub's indicators to light green.
• The indicator display differs depending on manufacturers, refer to the manuals of the
PoE hub.
Description
Turns on when the data is transmitted from the camera.
Turns on when the electricity is supplied to the camera.
PQQX15557ZA KK0606JT0
A "straight" Cat5 Ethernet cable
(customer-provided)
Connect the camera to your router using a "straight" Cat5 Ethernet cable (customer-provided) to set up the camera.
• Before you begin the installation, the UPnP
http://panasonic.co.jp/pcc/products/en/netwkcam/ or contact your router's manufacturer.
™
feature in your router needs to be enabled. Usually, the default setting disables this feature. For more info, please visit,
Connect the Ethernet cable (customer-provided) to the
camera.
Ethernet (LAN) port
Ethernet cable
(customer-provided)
To your router
Note
• These instructions assume your PC is already connected to the Internet and
your network includes a router that is UPnP
compliant.
™
(Universal Plug and Play)
Connect the Ethernet cable (customer-provided) to your
router.
LAN ports
WAN port
Connect the AC adaptor cord to the DC IN jack, and plug the
AC cord into the outlet.
• When you operate the camera, the power outlet should be near the camera and
easily accessible.
• Use only specified Panasonic AC adaptor
(Model No. BB-HCA2A: Option).
• If the camera's indicator does not light green, see pages 3-4 of Troubleshooting
on the CD-ROM.
• A noise can be heard during tilt operation. This is normal.
DC IN jack
To the outlet
AC adaptor cord
AC cord
To the power supply
To the camera
To your modem
To your PC
A "straight" Cat5 Ethernet cable
(customer-provided)
2.
Setting up the Camera to View on the LAN.
Important
• To avoid any possible problems, temporarily disable any firewall
or antivirus software.
• This procedure explains installation of the camera on the same
network as your PC.
• Before proceeding, close your web browser.
• See page 156 of the Operating Instructions on the CD-ROM for
details about CD-ROM.
Insert the CD-ROM into the CD-ROM drive of the PC.
If the Network Camera Setup window is not displayed automatically,
double-click the "Setup.exe" file on the CD-ROM.
Click [Camera Setup].
AC adaptor
(Model No. BB-HCA2A: Option)
Displays version information
about this program.
Sets up the camera.
Displays the camera manuals.
If your PC does not have Adobe
®
Acrobat
from the Adobe Reader website.
Installs Network Camera
Recorder Single Camera Version.
(See "About Installation of
Network Camera Recorder Single
Camera Version" on page 4)
Closes the Setup Program.
Reader®, download it
®
• If a Windows Security Alert is displayed, click [Unblock].
2
Select the camera to set up and click [Execute].
• This program searches for the cameras that are connected to the router and
displays their MAC Addresses, IP addresses and Port Numbers.
. ..
MAC
Address
• The MAC Address (see page 9 of the Operating Instructions on the CD-ROM)
on the bottom of the camera shows which camera you select on the camera list
window.
IP
Address
Port
No.
Camera
Status
Camera List window
Displays IPv4 or
IPv6 information.
Note
• If the indicator does not light green, check the connection (see page 1).
• If more than 20 minutes have passed since the camera was turned on, the
camera cannot be set up from the Setup Program. In this situation, turn the
camera off, and turn the camera on again.
• The Setup Program may not list any cameras due to your firewall or antivirus
software settings on your PC. If you cannot disable your firewall or antivirus
software, you can set up the camera by entering the camera MAC address on
the following window. The camera's MAC address can be found on the label
affixed to the bottom of each camera. See page 9 of the Operating Instructions
on the CD-ROM for details.
The Enter Network Password window is displayed. Enter
the user name and password that were set, and click [OK].
When the Single Camera page is displayed, setup is
complete.
• If the Security Warning window is displayed when installing ActiveX®
Controls, click [Yes].
• To install ActiveX Controls on Microsoft
2, see "Security Warning window on Microsoft Windows XP Service
Pack 2" below.
®
Windows® XP Service Pack
Click [Automatic Setup (Local Access Only)].
• To configure the network by Static or DHCP, click [Manual Setup].
See page 156 of the Operating Instructions on the CD-ROM for manual setup.
Enter the user name and password, and click [Save].
Note
• If the camera cannot be accessed, see page 9 of Troubleshooting on the CDROM.
• To ensure that the most current image is displayed, Internet Explorer should
be configured as follows. This will not have a negative effect on normal use.
1. While viewing any website, click [Tools] → [Internet Options].
2. In the section "Temporary Internet Files", click [Settings] and check [Every
visit to the page].
To enable Internet access to the camera
Click [Next] to set up the Internet access to the camera and
go to page 4.
...
• If you do not allow Internet access, click [Cancel], and see page 15 of the
Operating Instructions on the CD-ROM.
• The password must be different from the user name.
• Make a note of the user name and password for the reminder.
Security Warning window on Microsoft Windows XP Service Pack 2
To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be installed.
Follow the steps below to install ActiveX Controls.
Click the warning displayed above the tabs, and click [Install
ActiveX Control...].
Click [Install].
********
3
3.Setting up Internet Access to the Camera.
Click [Automatic Setup (Internet Access)].
Sets up the camera to view on the LAN.
Sets up the Internet access to the
camera.
Manually sets up the camera.
Disables IPsec. If disabled, the button is
displayed gray.
Displays the Setup page
(see page 35 of the Operating
Instructions on the CD-ROM).
The Enter Network Password window is displayed. Enter the
user name and password that were set, and click [OK].
When using a router that supports UPnP
When using a router that does not support UPnP
[Disable]. Then click [Next>].
™
, check [Enable].
™
, check
The "Viewnetcam.com FREE DynamicDNS service"
website is displayed. Follow the displayed instructions for
registration.
• If the message "Failed to configure the router's Port Forwarding by UPnP" is
displayed, your router may not support UPnP
Enable your router's UPnP
router's manual, and try Automatic Setup again. For more information about
setting up a router, refer to the Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/
• If the message "Failed to register with Viewnetcam.com." is displayed, confirm that the router is connected to the Internet.
™
or set Port Forwarding manually following the
™
or UPnP™ is not enabled.
When "Setup completed" is displayed, make a note of the
URL and click [To Single Camera page].
• When [Enable] was selected at step .• When [Disable] was selected at step
.
Note
• The port number must be specified at the end of the camera URL.
For example
Using port 80:
http://(Cameraname).viewnetcam.com or http://IP Address
Using any other port:
http://(Cameraname).viewnetcam.com:Port Number or
http://IP Address:Port Number
• Make a note of the URL for the camera.
• The URL for the local network access may be different from the one set up on
the previous page. Make a note of the URL here again.
• Check if your router supports UPnP™ referring to the router's
manual. If UPnP
™
is not supported, the router has to be manually
configured for port forwarding. Refer to the router's manual and
the explanations section on pages 58-59 of the Operating
Instructions on the CD-ROM for instruction on how to do it.
• If you select [Disable], skip to step .
Note
• On some routers, the UPnP™ feature is disabled by default. Enable your
router's UPnP
camera. See the Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/ for details.
• If a maximum idle time is set in PPPoE or PPTP connection with your ISP,
disable it on the router. See the router manual for details.
™
feature following the router manual before you set up the
Registration with the "Viewnetcam.com FREE
DynamicDNS service"
By registering with the Viewnetcam.com FREE DynamicDNS service,
you can create a personalized web address at which your camera's live
video can always be found on the Internet. For detailed information,
access "http://www.viewnetcam.com".
To register with the "Viewnetcam.com FREE DynamicDNS
service", check [Register with Viewnetcam.com] and click
[Next>].
When the Single Camera page is displayed, the network
setup is complete.
Note
• If the camera cannot be accessed, see page 9 of the Troubleshooting on the
CD-ROM.
• To ensure that the most current image is displayed, Internet Explorer should
be configured as follows. This will not have a negative effect on normal use.
1. While viewing any website, click [Tools] → [Internet Options].
2. In the section "Temporary Internet Files", click [Settings] and check [Every
visit to the page].
Click [Date and Time] on the Setup page to set the time
(see page 67 of the Operating Instructions on the CD-ROM).
• If you selected [Do not register with Viewnetcam.com], skip to step .
The Enter Network Password window is displayed. Enter
the user name and password that were set, and click [OK].
About Installation of Network Camera Recorder Single Camera Version
The CD-ROM includes a single camera version of Panasonic's Network Camera Recorder software. Select the "Manual" link on the Network Camera Setup
window for details about the installation and operation of this software.
Click [Network Camera Recorder Single Camera Version Installation].
Follow the instructions displayed on the windows to install the software.
After the installation, is displayed on the desktop. Double-clicking the icon starts the software.
Note
• This software is compatible with Microsoft Windows XP Professional Edition and Windows 2000 (Service Pack 2 or later).
• Camera registration is restricted to only 1 camera.
• Support services are not available for the single camera version.
4
Installation Guide
(For Professional Installers)
Network Camera
Model No. BB-HCM403A
Installation and wiring should be performed by a professional installer.
•
Install the camera after camera is connected and setup is finished following the Getting Started guide.
•
Indoor Ceiling Use Only
(PoE Ready)
Installation Procedures
• Please read the Important Information before using.
• "Network Camera" is called "Camera" in this manual.
• "Setup CD-ROM" is called "CD-ROM" in this manual.
Adjust the position and
direction of the camera.
Attach the camera.
The camera can be viewed in the least light requirement at 3 lx (default). Use supplemental lighting for the dimly lit places.
•
The camera can be viewed in the least of 0.2 lx in the color night view mode (see page 70 of the Operating Instructions on
the CD-ROM), which may increase the refresh interval.
After preparing the Ethernet cable that has enough length, mount the camera.
•
Mounting and cabling instructions described in this Installation Guide follow generally accepted guidelines suitable for residential
•
installations. In some areas, commercial and industrial installations are regulated by local or state ordinances. For such installations,
contact your local building department or building inspector for more details.
Adjust the position and direction of the camera while you confirm that
images are displayed on the monitor as you imaged.
Attach the camera firmly when mounting on the ceiling.
Mounting on the Ceiling
Two ways of wiring the cables (Ethernet cable, AC adaptor
cord, etc.) can be considered; wiring through a hole made
in the ceiling or wiring without making a hole in the ceiling.
Select either one of the two.
Note
Make sure to mount the camera firmly on the ceiling.
•
Do not mount the camera on a weak ceiling.
•
It is necessary to attach the Safety Wire so that the camera does
•
not fall.
The Ceiling Mounting Cover should be removed when removing
•
the SD memory card (see page 127 of the Operating Instructions
on the CD-ROM).
The camera is intended for indoor ceiling use only. Prolonged
•
exposure to direct sunlight or halogen light may damage CCD.
The camera's MAC address and serial number are printed on the
•
bottom of the camera. They are needed in order for camera
configuration and maintenance. Record both of them for before
mounting the camera.
Mounting Reference Diagram (Bottom View)
Ceiling Plate B
Camera Direction
Necessary Installation
Range
25 mm
(1 inch)
Hole for wiring cables
R 100 mm
(3 15/16 inches)
65 mm
(2 9/16 inches)
Wiring through a hole made in the ceiling
Attach the Safety Wire to the camera with Screw B and
Attach Ceiling Plate B to the ceiling with Screws C.
2
Camera direction
100 mm
(3 15/16
inches)
Screws C (4 pcs.)
(Length: 20 mm [13/16 inches], 4.0 mm [3/16 inches])
Attach Ceiling Plate B more than 100 mm (3 15/16 inches) off
•
the wall or other obstacles from its center.
Make sure the camera is firmly mounted on a beam of wood
•
(25 mm [1 inch] and greater) etc.
When there is no beam, apply a board on the other side of the
ceiling to make sure the camera does not drop.
Make a hole for cables.
3
65 mm
(2 9/16 inches)
Hole for cables
25 mm (1 inch)
Keep more than 100 mm
(3 15/16 inches) off the wall
or other obstacles.
Make a 25 mm (1 inch)
•
hole where is 65 mm
(2 9/16 inches) away from
the center in the plate.
Attach the Ceiling Mounting Cover.
8
Adjust the " " of the main
12
unit to the " " of the Ceiling
Mounting Cover.
Be careful not to nip cables etc.
•
When removing the Ceiling Mounting Cover, move it in the
•
counterclockwise direction. Adjust both " " and let down the
Ceiling Mounting Cover.
Slacken the Safety Wire and attach it to the ceiling with
9
Screw C and Washer (L).
Move the Ceiling Mounting
Cover in the clockwise
direction until the " " of it fits
to the " " of the main unit.
Connect the necessary cables to the camera, referring to
4
Getting Started.
If the AC adaptor will be used, hook the AC adaptor
•
cord onto the Hook for AC adaptor cord.
Hook for AC adaptor cord
Pass the Safety Wire through Ceiling Plate A, adjust the
5
dents on the camera to Ceiling Plate A, and then turn the
screw to attach the Ceiling Plate A firmly.
Fit the two dents
in place.
Attach Ceiling Plate A to Ceiling Plate B.
6
Stopper
Circle
Tab (2 places)
Screw C
(Length: 20 mm [13/16 inches],
4.0 mm [3/16 inches])
Washer (L)
Wiring without making a hole for cables in the
ceiling
Follow the previous steps 1, 2, 4, 5, 6, 7, 8 and 9. Making a hole
is not necessary.
Remove the tab of Ceiling Mounting Cover and wire
•
through the notch.
Ceiling Mounting when the material of the ceiling
is mortar or concrete
Note
Prepare anchors for 4.0 mm (3/16 inches) diameter screws for
•
ceiling mounting.
Fit Ceiling Plate B to the mounting position
1
and put marks.
Make holes at the marks and put anchors
2
(customer-provided) into them.
Fit the circle of the tabs to the
1
circle of the holes, and then
turn the camera clockwise
until the tab hits the stopper.
2
Attach provisionally with
Screws A (2 pcs.)
Adjust the camera direction, and attach the camera firmly.
7
Screws A.
Adjust the camera direction.
1
Attach firmly with Screws A.
2
Drill for concrete
(in case of tile,
use a drill for tile)
Note
When drilling into mortar, be careful of pieces of mortar
•
which may become loose and fall.
Mount the camera.
3
To attach the Safety Wire, make a hole and put anchor
•
into it.
Important Information
Network Camera
Model No. BB-HCM403A (PoE Ready)
Please read this manual before using, and save this manual for future
reference.
Panasonic Network Camera Website:
http://www.panasonic.com/netcam
Indoor Ceiling Use Only
How to Use This Documentation
The Network Camera includes the following 5 manual types.
• Important Information (This manual)
This manual has general information and safety instructions you will
need to understand before installing.
• Getting Started
Getting Started explains the initial configuration of the Network
Camera, to help you to set up the Network Camera quickly and easily.
• Installation Guide (For Professional Installers)
Installation Guide explains mounting methods of the Network Camera.
• Operating Instructions (Included on the Setup CD-ROM)
Operating Instructions explains the operations, settings, features and
maintenance of the Network Camera.
• Troubleshooting (Included on the Setup CD-ROM)
Troubleshooting provides troubleshooting help.
Trademarks
• Microsoft and Windows are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries.
• Pentium is a trademark or registered trademark of Intel Corporation or its
subsidiaries in the United States and other countries.
• All other trademarks identified herein are the property of their respective
owners.
Abbreviations
• "Network Camera" is called "Camera" in this manual.
• "Setup CD-ROM" is called "CD-ROM" in this manual.
• Installation and wiring should be performed by a professional installer.
IMPORTANT SAFETY INSTRUCTIONS
When using this unit, basic safety precautions should always be followed
to reduce the risk of fire, electric shock, or personal injury.
1.Read and understand all instructions.
2.Keep these instructions.
3.Heed all warnings.
4.Follow all instructions.
5.Attach the Safety Wire to the camera to prevent it from dropping.
6.After taking away the sand or the dust on the lens cover, wipe the lens
cover with a dry cloth.
7.Do not block any ventilation openings. Install in accordance with the
manufacturer's instructions.
8.Do not install near any heat sources such as radiators, heat registers,
stoves, or other devices (including amplifiers) that produce heat.
9.[When using the AC Adaptor (Model No. BB-HCA2A: Option)] Protect
the AC adaptor cord and AC cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point where
they exit from the unit.
10. [When using the AC Adaptor (Model No. BB-HCA2A: Option)] When
you operate the camera, the power outlet should be near the camera
and easily accessible.
11. Only use attachments/accessories such as stand specified by the
manufacturer.
12. Do not touch the unit, Ethernet cable, AC adaptor (Option), AC
adaptor cord (Option) and AC cord (Option) during lightning storms.
13.
Unplug the unit from power supply when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required
when the unit has been damaged in any way, such as the AC adaptor
(Option), AC cord (Option) or plug (Option) is damaged, the unit does
not operate normally, or has been dropped.
15. Prolonged exposure to direct sunlight or halogen light may damage
CCD sensor.
16. The camera is intended for indoor ceiling use only.
17. Keep the SD memory card (customer-provided) out of reach of
children to prevent swallowing.
18. Unplug this unit from power supply if it emits smoke, an abnormal
smell or makes unusual noise. These conditions can cause fire or
electric shock. Confirm that smoke has stopped and contact an
authorized service center.
SAVE THESE INSTRUCTIONS
FCC and Other Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
Environment:
Do not install the camera where the temperature is less than 0 °C (+32 °F) or greater than +40 °C (+104 °F). Allow 10 cm (3 15/16 inches) clearance
around the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, shock, or direct sunlight.
Routine care:
Wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder.
When you leave the unit unused for a long period of time, disconnect the plug of the AC cord from the outlet (when using the AC adaptor) or disconnect
the Ethernet cable from the unit (when using PoE).
If you have any problems:
Consult an authorized Panasonic Factory Service Center.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this device.
No responsibility will be taken by our company with respect to consequences resulting from the use, damage or both of the camera.
CR Coin Cell Lithium Battery Information:
This product contains a CR Coin Cell Lithium Battery which contains Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate
Audio and Video Recording Notice
PLEASE NOTE that under certain circumstances, audio/video recording may be PROHIBITED by law. This device should be used only in compliance with
all applicable laws and statutes.
Your PC (Personal Computer) and network must meet the following
technical specifications for the camera to work properly.
For IPv4 Connection
ItemDescription
Operating
System
Microsoft
Microsoft
®
Windows® XP, Microsoft® Windows® 2000
®
Windows® Me, Microsoft® Windows® 98SE
CPU• For viewing single camera
Pentium
®
III (800 MHz or greater is recommended.)
• For viewing multiple cameras
Pentium
®
4 (1.8 GHz or greater is recommended.)
ProtocolTCP/IP protocol
(HTTP, TCP, UDP, IP, DNS, ARP, ICMP)
Interface10/100 Mbps network card installed
Web Browser Internet Explorer 6.0 or later
(Not included on the CD-ROM)
AudioUser-supplied microphone and speaker (required to use
the Talk and Listen features)
For IPv6 Connection
ItemDescription
Operating
Microsoft
System
CPU• For viewing single camera
Pentium
• For viewing multiple cameras
Pentium
ProtocolTCP/IP protocol
(HTTP, TCP, UDP, IP, DNS, ICMPv6, NDP)
Interface10/100 Mbps network card installed
®
Windows® XP Service Pack 1 or later
®
III (800 MHz or greater is recommended.)
®
4 (1.8 GHz or greater is recommended.)
When using this product, take appropriate measures to avoid the following
security breaches.
• Leaks of private information via this product
• Illegal use of this product by a third party
• Interference or suspension of the use of this product by a third party
Take the following measures to avoid security breaches:
• To prevent illegal access, keep the firmware up to date
(If you do not have the latest version of firmware, this can lead to
blocked access or information leaks).
• You are responsible for the security settings, such as user name and
password, to access this product. This information should not be made
available to any third parties outside the user group.
• Mount the camera where the camera will not be stolen.
• You are responsible for this product's user information, such as videos,
still images, Internet content, etc. This information should not be made
available to any third parties outside the user group.
• When sending this product to be repaired with a company not related to
Panasonic, make back-up copies of files, if necessary, and reset this
product to factory default.
• When transferring this product to another party, make back-up copies of
files, if necessary, and reset this product to factory default.
• Recorded files stored on the SD memory card can lead to private
information leaks. When sending this product to be repaired or
transferring it to another party, ensure that the SD memory card is
removed.
• When disposing of this product, reset this product to factory default, or
erase information by means of electrical deletion or physical
dismantlement.
User Name and Password Protection
The use of a unique User Name and secret Password is an important
tool that will help limit unauthorized individuals from accessing the
camera. If you choose to disable this tool, and choose not to limit
access by use of a User Name and Password, this may result in
access to the camera by unauthorized individuals. (See page 75 of
the Operating Instructions on the CD-ROM)
Web Browser Internet Explorer 6.0 or later
(Not included on the CD-ROM)
AudioUser-supplied microphone and speaker (required to use
the Talk and Listen features)
Note
• A PoE hub is required when using the PoE.
• See Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/ for details about
network environment.
What is IPv6?
• IPv6 is short for "Internet Protocol Version 6".
• IPv6 was created to provide the additional IP addresses that will be
needed as the Internet continues to expand.
• IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a
number of years during a transition period.
• Though most ISPs (Internet Service Providers) do not yet support IPv6,
many local networks already use it. When your ISP supports IPv6, your
Panasonic Network Camera will be ready!
• For more information, visit http://www.ipv6.org/.
For product service
• Panasonic Servicenters are listed in the servicenter directory.
• Call 1-800-272-7033 for the location of an authorized servicenter.
• This Network Camera is designed for use in the United States of America. Sale or use
of this product in other countries/areas may violate local laws.
Order No.: PQME10080Z
Wire Length: About 30 cm (1 feet)
Ceiling Mounting Cover . . . .1 pc.
Order No.: PQKL10085Z1
Ceiling Plate B. . . . . . . . . . . .1 pc.
Order No.: PQMD10107Z
Screw B . . . . . . . . . . . . . . . . .1 pc.
Order No.: PQHV2610PJ65
Washer (S) . . . . . . . . . . . . . . . 1pc.
Order No.: XWG26D12VW
Ceiling Plate A . . . . . . . . . . . 1 pc.
Order No.: PQZMHCM403A
Screws A . . . . . . . . . . . . . . . 2 pcs.
Order No.: XYN3+J6FJ
Screws C . . . . . . . . . . . . . . . 5 pcs.
Order No.: XTB4+20AFJ
Washer (L). . . . . . . . . . . . . . . 1 pc.
Order No.: XWG4F16VW
When you ship the product
• Carefully pack your unit, preferably in the original carton.
• Attach a letter, detailing the symptom, to the outside of the carton.
Symptom
• Send the unit to an authorized servicenter, prepaid and adequately insured.
• Do not send your unit to the Panasonic Consumer Electronics Company listed below
or to executive or regional sales offices. These locations do not repair consumer
products.
The information in this document is subject to change without notice.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal
use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic
Communications Co., Ltd.
When using the AC Adaptor, use only the specified Panasonic AC Adaptor
and AC Cord shown below.
Model No.: BB-HCA2A
AC Adaptor . . . . . . . . . . . . . .1 pc.
Cord Length: About 3 m (9 feet 10
inches)
AC Cord. . . . . . . . . . . . . . . . . 1 pc.
Cord Length: About 1.8 m (5 feet 11
inches)
Operating Instructions
Network Camera
Model No. BB-HCM403A
Indoor Ceiling Use Only
(PoE Ready)
Please read this manual before using, and save this manual for future reference.
Panasonic Network Camera Website: http://www.panasonic.com/netcam
for customers in the USA or Puerto Rico
Operating Instructions
Main Features
Dome-shaped Camera for Neat Mounting on the Ceiling
This is a dome-shaped camera with integrated mounting hardware ideal for indoor
ceiling use. Conventionally, to mount our cameras (other than the optical zoom
*1
type
) on the ceiling, a separate dedicated stand was necessary.
The integration of the mount equipment and the neat design of the dome shape
allow you to mount the camera anywhere conveniently.
PoE*2 (Power over Ethernet) Compliant with a Power Receiving Device
Integrated
The camera is compliant with PoE (IEEE 802.3af) standards, contains a power
receiving device that enables it to receive power via an Ethernet cable, and
supports PoE
outlet near the installation position, and saves the cost of installing a new power
outlet. In addition, since power can be supplied through a 100 m long cable from
the PoE hub, the camera can be installed in a wide range of positions. Data
transmission is also performed via the Ethernet cable, so the connection of several
cables is not necessary. This allows you to mount the camera neatly considering
the esthetic appearance of the installation position.
The power can also be supplied via an optional AC adaptor (Order No.: BBHCA2A) when a power outlet is situated near the installation position.
10x Digital Zoom Feature
The camera has a 10x digital zoom feature that allows you to increase the size of
a monitored object up to 10 times. This makes it easier to view objects that are
located far away from the camera. In addition, each user can use this digital zoom
feature. Therefore, when accessing one camera from multiple positions, each user
can view camera images with various magnifications without affecting other users.
*2
. This allows you to mount the camera even if there is no power
*3
Audio 2-way Communication*4 (Walkie-talkie Type)
2-way audio communication (Walkie-talkie Type) is available for use between the
camera and a PC that displays camera images by using an internal microphone or
a customer-provided external microphone and speaker with a built-in amplifier.
This allows you to send your voice to the camera from your PC as well as to view
camera images or listen to the sounds sent from the camera position to the PC.
*1 Optical zoom type cameras: Panasonic Network Cameras such as BB-HCM381A or BB-
HCE481A.
*2 PoE supported: PoE stands for "Power over Ethernet". To use PoE, a PoE hub is necessary.
*3 10x digital zoom feature: As the magnification increases, the image quality decreases. This
feature is not available from cell phones.
*4 Audio 2-way Communication: This feature is not available from cell phones. The Talk button
and Listen button cannot be used simultaneously. Depending on the network environment and
traffic conditions, the audio may be delayed or may break up.
2
Operating Instructions
Motion Detection Feature
*5
The camera has a Motion Detection feature that detects changes in movement
within the camera's display range. In addition, the camera can buffer the images
before and after the Motion Detection on an SD memory card that can be inserted
into the camera, and can transfer images to PCs or cell phones via E-mail or FTP*6,
if specified beforehand.
SD Memory Card Recording
The camera has an SD memory card slot. Inserting an SD memory card*7 allows
you to record camera images (640 x 480 dots, 320 x 240 dots, 160 x 120 dots)
without recording them onto a PC via a network.
In addition, enabling the Alarm Detection function using a customer-provided
switch allows you to record camera images to the SD memory card directly. This
can be triggered by signals such as turning on a light or opening or closing a door.
If you enable 1-minute interval timer buffer/transfer with a 2 GB SD memory card,
you can record approx. 110,000
*8
images (320 x 240 resolution and standard
quality) for about 80 days.
Multi-Camera Page
*9
The Multi-Camera page displays camera images from up to 4 cameras on a single
web browser, and supports audio 2-way communication (Walkie-talkie Type). This
camera allows you to switch between 3 sets of 4 cameras. Additionally, static
images from a maximum of 12 cameras can be displayed on a single page.
Other Features
•The 320,000-pixel color CCD sensor
•Color Night View mode
•IPv4/IPv6 dual stack supported
*5 Motion Detection: The detection level varies depending on the resolution, image quality, or
object. The feature may not work depending on the detection level.
*6 FTP: This stands for "File Transfer Protocol", and is used for transferring files in networks such
as the Internet and intranets.
*7 SD Memory Card: The camera supports 2 GB, 1 GB, 512 MB, 256 MB, 128 MB or 64 MB
Panasonic SD memory cards (customer-provided).
*8 About 110,000 images: Only images can be recorded. Sounds cannot be recorded.
*9 Multi-Camera Page: The feature can be used by registering the IP addresses of cameras to a
single camera beforehand.
3
Operating Instructions
Abbreviations
•UPnP is the abbreviation for Universal Plug and Play.
•"Network Camera" is called "Camera" in this manual.
•"Setup CD-ROM" is called "CD-ROM" in this manual.
Trademarks
•Adobe, Acrobat and Reader are either registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
•Microsoft, Windows, Hotmail and ActiveX are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other
countries.
•SD Logo is a trademark.
•This software is based in part on the work of the Independent JPEG Group.
•Screen shots reprinted with permission from Microsoft Corporation.
•All other trademarks identified herein are the property of their respective
owners.
Protects the SD Memory Card
from dust. Remove the cover only
when removing the SD Memory
Card (see page 127).
Indicator
The indicator color shows camera
status (see page 140).
Microphone
The microphone picks up audio
around the camera (see page 25).
Indicator Display
Powe r
on
Normal Operation
Automatic
Setup
Using
DHCP
Updating Firmware
FACTORY DEFAULT
RESET button pressed
UPnP
Internal Failure
On LAN
Setting
Finished setting
Getting IP address*
Got IP address
TM
FailureOrange blinking (About a 2-second interval)
1
Lens Cover
Orange blinkingGreen
(The camera restarts after that.)
Operating Instructions
Lens
0.5 m (1 feet 8 inches)
—Infinity
Green blinking
Green
Green blinking
Green blinking
Green blinking
Green
Orange blinking
Orange blinkingTurning off
Red blinking*
Green
2
*1 The indicator blinks orange if the camera is not connected to the LAN.
*2 See pages 3–6 of Troubleshooting on the CD-ROM for information on indicator error codes.
8
1.1.2Side View
SD Memory Card Slot
(See page 127)
1.1.3Bottom View
Operating Instructions
FACTORY DEFAULT
RESET button
Resets settings to
default (See page
153)
MAC Address and
Serial Number are
indicated on the label.
Ethernet (LAN) port
(See Getting Started)
Audio Output Terminal
(See page 26)
External Microphone
Input Terminal
(See page 26)
Hole for the Safety Wire
(See Installation Guide)
Hole for Ceiling Plate A
Used for ceiling mounting.
(See Installation Guide)
Hook for AC adaptor
cord
(See Installation
Guide)
External I/O
(See page 151)
DC IN jack
(See Getting Started)
9
Operating Instructions
1.2How to Turn on the Camera
The camera supports two power supply methods: via an AC adaptor (Model No.
BB-HCA2A: Option) and from a PoE hub through an Ethernet cable. To turn the
camera on/off, follow the instructions described below.
When using the AC Adaptor (Model No. BB-HCA2A: Option)
•Connecting the plug of the AC cord to the outlet turns the camera on.
•Disconnecting the plug of the AC cord from the outlet turns the camera off.
When using a PoE hub (Connecting the AC adaptor is not necessary.)
•Connecting the Ethernet cable to the Ethernet port on the PoE hub turns the
camera on.
•Disconnecting the Ethernet cable from the Ethernet port on the PoE hub turns
the camera off.
Note
•Using both the AC adaptor and PoE hub simultaneously will not cause the
camera to malfunction, but using either one of the two methods is
recommended.
10
Operating Instructions
1.3Accessing the Camera
1.Start up the web browser on your PC.
2.Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and
press [Enter] on the keyboard.
•When the port number is 80 (default), you do not need to include the port
number in the address. See page 40 for details about the port number.
•For IPv6 connection, see page 13 and page 14, and confirm that your
equipment meets the requirements.
Enter "http://(IPv6-registered URL):Port Number
•If the camera image is not displayed, see "Camera Image/Page Display
Troubleshooting" on page 9 of Troubleshooting on the CD-ROM.
E.g. http://192.168.0.253:50000 (in IPv4)
http://.viewnetcam.com:50000 (in IPv6)
3.The Enter Network Password window is displayed. Enter the user name and
password that you set previously, and click [OK].
Note
•When [Permit access from guest users] is set on the Security:
Administrator page, the authentication window will not be displayed.
" on the address bar.
11
Operating Instructions
4.Click the following tabs to display each page.
A BCD EFG
Select a language
Version Number
Displays IPv4, IPv6
or IPsec connection.
A To Single Camera page (page 15)B To Multi-Camera page (page 27)
C To Buffered Image page (page 29)D To Setup page (page 35)
E To Maintenance page (page 141)F To Support page (page 150)
G To log in to the camera (page 79)
Note
•When users other than an administrator are accessing the camera, the [Setup]
and [Maintenance] tabs are not displayed. Additionally, when [Do not permit
access from guest users] or [Permit access from guest users (mobile only)] is
set on the Security: Administrator page, the [Login] tab will not be displayed.
•If [View Multi-Camera page] or [View Buffered Image page] is not permitted on
the General User page, the [Multi-Camera] and [Buffered Image] tabs will not
be displayed.
5.Close the web browser.
12
Operating Instructions
1.3.1To Access the Camera in IPv6
You need to prepare the following to access the camera in IPv6.
•PC Requirements
Operating System: Windows XP Service Pack 1 or later
Web Browser: Internet Explorer 6.0 or later
•An IPv6 Router
•An IPv6 Connection Service
To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over
IPv4 Tunneling" service. The automatic setup function and the
Viewnetcam.com FREE DynamicDNS service setup function using the setup
program on the CD-ROM, are not available for use on IPv6-only networks.
IPv6 Domain Name Service
In Windows XP, you cannot access the camera by entering its IP address in the
web browser. Enter the IPv6 URL that was registered using the domain name
service. We recommend the Viewnetcam.com service (see page 60) as a domain
name service. Ask your ISP about other IPv6 domain name services.
What is IPv6?
•IPv6 is short for "Internet Protocol Version 6".
•IPv6 was created to provide the additional IP addresses that will be needed as
the Internet continues to expand.
•IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a number
of years during a transition period.
•Though most ISPs (Internet Service Providers) do not yet support IPv6, many
local networks already use it. When your ISP supports IPv6, your Panasonic
Network Camera will be ready!
•For more information, visit http://www.ipv6.org/.
Setting up the IPv6 Router, your PC, and the Camera
Setting up the IPv6 Router
Set up the router as you subscribe to the IPv6 service. If access from the WAN side
is disabled on the router, enable the TCP packets from the WAN side using packet
filtering. See the Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/ for information about the
recommended routers.
•If Windows XP Service Pack 1 or later is not installed, "Succeeded" will not be
displayed. Install it on your PC.
•When you use Windows XP Service Pack 2, click [Start][Control
Panel][Security Center][Windows Firewall][Advanced] tab[Settings]
button of ICMP in the Windows Firewall window, then check [Allow incoming
router request] check box in the ICMP Settings window.
3.Enter "ipconfig".
•If the IPv6 address is properly assigned to your PC, IPv6 address will be
displayed in the window.
Setting up the Camera
Usually, an IPv6 address is automatically assigned. To assign a static IPv6
address, see page 43. To access the camera in IPv6, you need to subscribe to a
domain name service such as Viewnetcam.com, and register the URL.
Confirming that You Can Access the Camera
Confirm that the image is properly displayed (see page 11).
14
1.4Viewing the Single Camera page
1.Access the camera (see page 11).
•The Top page is displayed.
2.Click the [Single] tab at the top of the page.
•When the Security Warning window is displayed, click [Yes] (see page 17).
•See page 18 for the Security Warning window when using Microsoft
Windows® XP Service Pack 2.
Capture Image
Button
(See page 22)
Operation Bar
(See page 23)
Operating Instructions
®
Audio Control
Bar (Talk Button,
Listen Button
and Adjustment
Bar)
(See page 25)
Click to Center
(See page 20, for
the administrator
only)
Click the URL in
case of no audio.
Displaying to
operate with
IPv4, IPv6, or
IPsec.
Banner
(optional)
(See page 18)
3.Close the web browser.
Note
•When the camera image is not displayed immediately or correctly, click
[Refresh] on the web browser's tool bar. The image will be refreshed.
•The refresh interval is set to [Motion] by default. The setting can be changed on
the operation bar (see page 23).
15
Operating Instructions
•The refresh interval may change depending on the network condition, PC
performance and what object you view. SD memory recording, using IPsec or
enabling Motion Detection will also increase the refresh interval.
•When displaying video (Motion JPEG), the camera allows up to 30
simultaneous accesses. The 31st user trying to access will see a gray screen.
The Buffered Image page is also limited to a maximum of 30 simultaneous
accesses.
•To reduce the data traffic, the video can be automatically changed to refreshing
still images on the General User page (see page 80).
•To display the Single Camera page directly, add it to the [Favorites] on the web
browser.
•To view dark images, enable color night view mode on the Camera Setup page
(see page 70). The image will be brighter, but the refresh interval may increase
(1 frame a second at maximum) and image quality may decrease in a dark
place. (See page 70).
•The following error messages can be displayed.
Error MessageCause and Remedy
The operation time has
ended.
The maximum number of
accesses has been
exceeded.
Images cannot be displayed outside the Operation
Time (see page 137).
The camera allows a maximum of 30 simultaneous
accesses when the Refresh Interval is set to [Motion]
and when accessing the Buffered Image page. Users
who try to access the camera when the maximum
number of access has already be reached will see a
gray screen. To view camera images, wait, then click
the Refresh button on your browser. If viewing the
Single Camera page, you can also switch to still
images.
16
Operating Instructions
Security Warning window
When trying to view a video (Motion JPEG) for the first time, a Security Warning for
ActiveX
log in as an administrator to install ActiveX Controls and enable video viewing.
If you cannot install ActiveX Controls or you cannot see the video using
the Internet Explorer
•In Internet Explorer, click [Tools][Internet Options][Security] tab and click
•ActiveX Controls can be installed from the CD-ROM.
•ActiveX Controls can be downloaded from the Panasonic Network Camera
Note
•When the IP address was changed for the camera, enter it on the address bar.
•Video may not be displayed or audio may not be heard immediately. Wait for a
•If you use a proxy server, set the web browser not to access the proxy server
•In some corporate network environments, a firewall may be used for security
®
Controls will be displayed. When using Windows 2000 or Windows XP,
[Custom level].
(1) Check "Prompt" in "Download signed ActiveX Controls".
(2) Check "Enable" in "Run ActiveX Controls and plug-ins".
(1) Restart the PC.
(2) Confirm that Internet Explorer is closed.
(3) Double-click"ocx\ActiveXInst.exe" on the CD-ROM.
support website at http://panasonic.co.jp/pcc/products/en/netwkcam/.
moment.
(see page 162).
purposes. This may prevent motion video from being displayed. In this situation
we recommend:
– Contacting your network administrator.
– Using regularly refreshed images rather than video.
17
Operating Instructions
Security Warning window on Microsoft Windows XP Service Pack 2
To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be
installed.
Follow the steps shown below to install ActiveX Controls.
1.Click the warning displayed above the tabs, and click [Install ActiveX
Control...].
2.Click [Install].
********
1.4.1Displaying the Banner
An image and its linked website can be specified for a banner. To display the
banner, the Banner Display settings need to be set on the Image Display page (see
page 132). Clicking the banner displays the website of the set URL Link. The
Banner Display is not enabled as the default.
18
Operating Instructions
1.4.2Zooming In and Out
The camera has 10x digital zoom feature that uses ActiveX Controls. The digital
zoom feature can be used while playing video (Motion JPEG) on the Single
Camera, Multi-Camera and Buffered Image pages. The digital zoom feature can be
operated by rotating the mouse wheel or clicking the right mouse button.
Note
•The Click to Center feature is available while zooming in or out. Images can
only be moved within the page when magnification is x1.
•As the magnification increases, the image quality decreases.
•The digital zoom feature is not available when viewing on a cell phone.
•When camera images are buffered and transferred, the camera images are not
zoomed in and out.
Clicking the right mouse button (For Only Video)
Clicking the right mouse button on the upper third of the Single Camera screen
zooms in, and clicking on the lower third zooms out. Zooming in and out is also
available by moving the mouse up or down while pressing the right mouse button.
Zoom in
Zoom out
Rotating the mouse wheel (For Only Video)
On a screen, rotating the mouse wheel away from you zooms in, and rotating it
towards you zooms out.
Zoom in
Zoom out
Note
•The performance of the mouse varies depending on its setting on your OS.
19
Operating Instructions
1.4.3Auto Centering the Image (Click to Center)
While using the digital zoom, a corresponding point can be moved to the center of
the screen by moving the cursor to the desired point and clicking it. This feature is
available on the Single Camera, Multi-Camera and Buffered Image (only video)
pages.
1.Move the cursor to the desired point.
Cursor
2.Click it.
•The clicked point is centered.
•See page 21 for the tilt operation.
Note
•The Click to Center feature works only within the range that can be displayed
at x1 magnification (including the tilt operation range).
•When End Display appears on the operation bar, Click to Center does not work
beyond the tilt end (see page 23).
•The camera may not center exactly on the clicked point depending on the lens
direction.
20
1.4.4Tilt Operation
The administrator can tilt the camera by using the Click to Center feature.
Tilt upwards
Tilt downwards
Tilt range
Operating Instructions
65
Tilt
0
Note
•When the lens moves to its ends, shadows may be displayed partially. This is
not a malfunction.
•The tilt operation is not available when using the Network Camera Recorder
and Wireless Camera Monitoring System.
21
1.4.5Capturing a Still Image
Still images can be saved on your PC.
1.Operate tilt and select a resolution to display an image.
2.Click the capture image button.
Capture Image Button
•The camera image opens in another window.
3.Right-click the image, and select [Save Picture As...].
Operating Instructions
•The Save as dialog box is displayed.
4.Specify a folder, enter the file name and click [Save].
•The camera image is saved at that location.
5.Click [Close].
22
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