Please read this manual before using and save this manual for future reference.
Panasonic Network Camera Website: http://www.panasonic.com/netcam
for customers in the USA or Puerto Rico
Operating Instructions
Main Features
IPv6*1 Network Camera
Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6), IPv6
was created to address the additional IP addresses that will be needed as the
Internet continues to expand. Since the camera also supports IPv4 that's currently
used, it is "dual stack" design will seamlessly operate while IPv6 is phased in. For
more information in IPv6 you wish to visit http://www.ipv6.org/. See page 15 for
more information.
Audio 2-way Communication*2 (Walkie-talkie Type)
2-way audio communication is now possible between your Network Camera and
PC. By connecting a user-supplied microphone and speaker
and to the PC, you will be able to speak to and hear anyone within range of the
camera.
For example, the camera can be used in the following various locations:
•In the baby's room, to hear if the baby is crying.
•At the front door, to see and hear who is at the door.
•In the children's play room, to see and hear if they are safe.
Note
PLEASE NOTE that under certain circumstances, audio/video recording may
be PROHIBITED by law. This device should be used only in compliance with
all applicable federal, state and local statutes.
Better Image Quality
The CCD sensor and the color night view mode provides better image quality and
low light performance.
•The CCD sensor gives you clear image.
•You can monitor live video (Motion JPEG) that refreshes its image 30 frames
per second.
•Color night view mode allows you to monitor the camera in low illuminance.
*3
to both the camera
*1
To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4
Tunneling" service. The camera does not work in IPv6-only network.
*2
Audio feature does not work well on cell phones. Talk button and Listen button cannot be used
simultaneously. In consequence of traffic and network environments, the audio may be
delayed or may break up.
*3
The speaker connected to the camera requires a built-in amplifier.
2
Operating Instructions
Remote Pan/Tilt/Zoom/Focus
The following features allow you to operate Network Camera from web browser on
your PC. High speed Pan/Tilt operation can move the lens horizontally from -175°
to +175° and vertically from -120° to 0° in mounting on the table and from 0° to +90°
in mounting on the ceiling. This movable lens allows you to view a wide range of
perspective from a distant place. Network Camera has a 42x magnifying capacity:
a 21x optical zoom and a 2x digital zoom. Automatic and Manual Focusing features
provide you with detailed and distinct images. Additionally, the following control
features are available to easily and quickly monitor the camera.
Click to Center ......... When you click a certain point on the camera image, the
point is centered on the image.
Preset Position ......... You can register 8 preset positions. When you click each
button, the image switches to its position.
Output Control ......... You can control the external devices (Open or Short to
GND) (E.g., turning the light on or ringing a buzzer).
Video Output
Network Camera has an analog composite output terminal. You can view images
from Network Camera on TV and record them on videotapes.
SD Memory Card*1 Recording
The camera has an SD memory card slot. You can record camera images to the
SD memory card. If you enable alarm buffer/transfer, you can record the image at
the timing of signal detection of door sensor or light. About 58,000 images (320 x
240 resolution and standard quality) can be recorded to 1 GB SD memory card. If
you enable 1-minute interval timer buffer/transfer, you can record the images for
about 41 days.
Enhanced Multi-Camera Page
Multi-Camera page displays up to 4 cameras while supporting each audio 2-way
communication. The previous model displays only 4 cameras, but this camera can
switch 3 sets of 4 cameras. Additionally, the camera can displays maximum 12
cameras on a page in a static image.
Supporting Viewnetcam.com service
Viewnetcam.com service allows you to access the camera over the Internet with
your favorite domain name (e.g. bob.viewnetcam.com) instead of a global IP
address.
*1
SD memory card is sold separately. The camera supports 1 GB, 512 MB, 256 MB, 128 MB or
64 MB Panasonic SD memory card.
[For assistance, please call: 1-800-272-7033] 3
Operating Instructions
Multi-Language Display
Top page, Single Camera and Multi-Camera page can be displayed in English,
French, German, Italian, Spanish, Russian, Simplified Chinese or Japanese. The
Setup, Maintenance and Support pages are displayed only in English or Japanese.
4
Operating Instructions
How to Use This Documentation
The camera includes the following 2 manual types.
•Installation/Troubleshooting
Installation/Troubleshooting provides explanations for accessories included
with the camera, the initial configuration, and troubleshooting tips. The
Installation/Troubleshooting helps you to easily configure the camera.
•Operating Instructions (This manual)
Operating Instructions explains about operations, settings, features and the
cleaning method when using the camera.
Abbreviations
•UPnP is the abbreviation for Universal Plug and Play.
•"Network Camera" is called "Camera" in this Operating Instructions.
Trademarks
•Adobe, Acrobat and Reader are either registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
•Microsoft, Windows, Hotmail and ActiveX are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other
countries.
•Pentium is a trademark or registered trademark of Intel Corporation or its
subsidiaries in the United States and other countries.
•SD mark is a trademark of the SD Card Association.
•Screen shots reprinted with permission from Microsoft Corporation.
•All other trademarks identified herein are the property of their respective
owners.
[For assistance, please call: 1-800-272-7033] 5
Operating Instructions
System Requirements for your PC
Your PC (Personal Computer) and network must meet the following technical
specifications for the camera to work properly.
For IPv4 Connection
ItemDescription
Operating
System
Microsoft® Windows® XP, Microsoft® Windows® 2000
Microsoft
®
Windows® Me, Microsoft® Windows® 98SE
CPU•For viewing single camera
Pentium® III (800 MHz or greater is recommended.)
•For viewing multiple cameras
Pentium 4 (1.8 GHz or greater is recommended.)
Web BrowserInternet Explorer 6.0 or later (Not included on the Setup CD-
ROM)
AudioAudio input/output feature (Microphone or speaker)
Note
See Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest
information about web browser.
[For assistance, please call: 1-800-272-7033] 7
Operating Instructions
IMPORTANT SAFETY INSTRUCTIONS
When using this unit, basic safety precautions should always be followed to reduce
the risk of fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. After taking away the sand or the dust on the lens, wipe the lens with lens
cleaning paper.
6. Do not block any ventilation openings. Install in accordance with the
manufacturer's instructions.
7. Do not install near any heat sources such as radiators, heat registers, stoves,
or other devices (including amplifiers) that produce heat.
8. Protect the AC adaptor cord and AC cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point where they exit
from the unit.
9. The AC cord is used as the main disconnect device, ensure that the socket-
outlet is located/installed near the equipment and is easily accessible.
10. Only use attachments/accessories such as stand specified by the
manufacturer.
11. Do not touch the unit or the AC adaptor cord and AC cord during lightning
storms.
12. Unplug the unit when unused for long periods of time.
13. Refer all servicing to qualified service personnel. Servicing is required when
the unit has been damaged in any way, such as the AC adaptor cord, AC cord
or plug is damaged, the unit does not operate normally, or has been dropped.
14. The attached AC adaptor and AC cord is intended for indoor use only. Both AC
adaptor and AC cord must be waterproofed for outside use.
15. Keep the SD memory card (customer-provided) out of reach of children to
prevent swallowing.
SAVE THESE INSTRUCTIONS
8
Operating Instructions
User Name and Password Protection
The use of a unique User Name and secret Password is an important tool that
will help limit unauthorized individuals from accessing the camera. If you
choose to disable this tool, and choose not to limit access by use of a User
Name and Password, this may result in access to the camera by
unauthorized individuals. (see page 77)
2. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and
press [Enter] on the keyboard.
•When port number is 80 (default), you do not need to enter port number.
See page 46 for details about port number.
•For IPv6 connection, see page 15 and page 16, and prepare the
requirements. Enter the "http://(IPv6-registered URL):Port Number
the address bar.
•If the camera image is not displayed, see page 48 and page 49 of the
Installation/Troubleshooting.
E.g. http://192.168.0.253:50000 (in IPv4)
http://XXXXX.viewnetcam.com:50000 (in IPv6)
3. The Enter Network Password window is displayed, and enter the user name
and password that were set, and click [OK].
Note
When [Permit access from guest users] is set on the Security: Administrator
page, authentication window will not be displayed.
" on
[For assistance, please call: 1-800-272-7033] 13
Operating Instructions
∗.∗∗
4. Click the following tabs to display each page.
ABCDEFG
TopMultiSetupMaintenanceSupport
SingleBuffered Image
Login
Network Camera
Select a language
to display
Version Number
BB-HCM381A
Version ∗.∗∗
Running in IPv4 mode.
Display IPv4, IPv6
or IPsec connection.
A To Single Camera page (page 17)B To Multi-Camera page (page 34)
C To Buffered Image page (page 36)D To Setup page (page 41)
E To Maintenance page (page 117)F To Support page (page 126)
G To log in to the camera (page 80)
Note
•When users other than an administrator are accessing the camera,
[Setup] and [Maintenance] tab will not be displayed. Additionally, When
[Do not permit access from guest users] is set on the Security:
Administrator page, [Login] tab will not be displayed.
•If [View Multi-Camera page] or [View Buffered Image page] is not
permitted on the General User page, [Multi-Camera] or [Buffered Image]
tab will not be displayed.
5. Close the web browser.
14
Operating Instructions
1.1.1To Access the Camera in IPv6
You need to prepare the followings to access the camera in IPv6.
•PC Requirements
Operating System: Windows XP Service Pack 1 or later
Web Browser: Internet Explorer 6.0 or later
•An IPv6 Router
•An IPv6 Connection Service
To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over
IPv4 Tunneling" service. The camera does not work in IPv6-only network.
IPv6 Domain Name Service
In Windows XP, you cannot access the camera entering IP address on the web
browser. You need to enter IPv6 URL registered in the domain name service. We
recommend Viewnetcam.com service (see page 25 of the Installation/
Troubleshooting) as a domain name service. Ask your ISP about other IPv6
domain name service.
What is IPv6?
•IPv6 is short for "Internet Protocol Version 6".
•IPv6 was created to address the additional IP addresses that will be
needed as the Internet continues to expand.
•IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a
number of years during a transition period.
•Though most ISPs (Internet Service Providers) do not yet support IPv6,
many local networks already use it. When your ISP supports IPv6, your
Panasonic Network Camera will be ready!
•For more information you wish to visit http://www.ipv6.org/.
[For assistance, please call: 1-800-272-7033] 15
Operating Instructions
Setting up the IPv6 Router, your PC, and the Camera
Setting up the IPv6 Router
Set up the router as you subscribe to the IPv6 service. If the access from WAN side
is disabled on the router, enable the TCP packets from WAN side in the packet
filtering. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for information about the
recommended routers.
If Windows XP Service Pack 1 or later is not installed, "Succeeded" will not be
displayed. Install it on your PC.
3. Enter "ipconfig".
•If the IPv6 address is properly assigned to your PC, IPv6 address will be
displayed on the window.
Setting up the Camera
Usually, IPv6 address is automatically assigned. If you assign a static IPv6
address, see page 49. To access the camera in IPv6, you need to subscribe to the
domain name service such as Viewnetcam.com, and register the URL.
Confirming that You Can Access the Camera
Confirm that the image is properly displayed (see page 13).
16
1.2Viewing Single Camera page
Network Camera
Zoom
Focus
Program
Alarm1
Alarm2
Preset
Scan
Pan / Tilt
640X480
Resolution
STD
-+
Brightness
Open
Short
Output
Refresh Interval
Motion
1. Access the camera (see page 13).
•The Top page is displayed.
2. Click the [Single] tab at the top of the page.
•When Security Warning window is displayed, click [Yes] (see page 18).
•See page 19 for Security Warning window when using Microsoft Windows
XP Service Pack 2.
Capture Image
Button
(see page 22)
Operation Bar
(see page 23)
Please click here when gray color screen is displayed
Audio Control
Bar (Talk
Button, Listen
Button and
Adjustment
Bar)
(see page 32)
Click to Center
(see page 21)
Camera Image
The banner is
displayed.
(see page 20)
3. Close the web browser.
Note
•Refresh interval is [Motion] by default. You can change it on the operation
bar (see page 23).
•Refresh interval may change depending on the network condition, PC
performance and what object you view. SD memory recording or IPsec will
also slow refresh interval.
•When displaying video (Motion JPEG), the camera allows up to 30
simultaneous accesses. When trying more than 30 accesses, the 31st
user will see a gray screen. (Maximum 30 accesses for a Buffered Image
page too.)
•To reduce the data traffic, the video can be automatically changed to
•To display the Single Camera page directly, add it to the [Favorites] on the
•When you view a dark image, enable the color night view mode on the
refreshing still images on the General User page (see page 81).
web browser.
Camera Setup page (see page 69). The image will be brighter, but the
refresh interval may slow down and image quality may decrease in a dark
place.
[For assistance, please call: 1-800-272-7033] 17
Operating Instructions
Security Warning window
To view a video (Motion JPEG) or to use audio feature, ActiveX® Controls must be
installed. When trying to display a video for the first time, Security Warning window
will be displayed. When using Windows XP or Windows 2000, log in as an
administrator to install it.
If you cannot install ActiveX Controls or you cannot see the video in the
Internet Explorer
•Click [Tools][Internet Options][Security] tab and click [Custom level] on
the web browser.
(1) Check "Prompt" in "Download signed ActiveX Controls".
(2) Check "Enable" in "Run ActiveX Controls and plug-ins".
•ActiveX Controls can be installed from the file on the Setup CD-ROM.
(1) Restart the PC.
(2) Confirm that Internet Explorer is closed.
(3) Double-click"ocx\ActiveXInst.exe" on the Setup CD-ROM.
Note
•When the IP address was changed for the camera, enter it on the address bar.
•Video may not be displayed quickly or audio may not be listened immediately.
Wait for a while.
•If you use a proxy server, set the web browser not to access the proxy server
(see page 146).
•In some corporate network environments a firewall may be used for security
purposes. It is possible that this may prevent motion video from being
displayed. In this situation we suggest:
•Contact your network administrator.
•Try using regularly refreshed images.
18
Operating Instructions
Security Warning window on Microsoft Windows XP Service Pack 2
To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be
installed.
Follow the steps shown below to install ActiveX Controls.
1. Click the warning displayed above the tabs, and click [Install ActiveX
Control...].
2. Click [Install].
[For assistance, please call: 1-800-272-7033] 19
Operating Instructions
The Banner
When the camera accesses the Internet, the banner displays product information
about cameras or announcements about the latest firmware, etc. from Panasonic.
Whether or not to display the banner can be set at Banner Display (see page 84).
Note
•The banner is displayed when [Yes] is checked for Allow Access from the
Internet on the Automatic Setup page, or when [Enable] is checked for Auto
Port Forwarding on the UPnP page for the Connection Mode of Static or
DHCP.
•Even if [Yes] is checked for Allow Access from the Internet on the Automatic
Setup page, or [Enable] is checked for Auto Port Forwarding on the UPnP page
for the Connection Mode of Static or DHCP, when the camera is not connected
to the Internet,
is displayed.
20
Operating Instructions
1.2.1Auto Centering the Image (Click to Center)
Using your mouse, click any portion of the camera image. As long as it is within the
pan/tilt range of the camera, the image will automatically move to place the
selected point in the center of the screen.
1. Move the cursor to the desired point.
Cursor
2. Click it.
•The clicked point is centered.
•See page 24 for the pan/tilt operation.
Note
•When End Display appears on the operation bar, Click to Center does not
work beyond the pan/tilt end (see page 23).
•The clicked position may slightly miss the center depending on the lens
direction.
•If Click to Center is not permitted on the General User page (see page 81),
Click to Center does not work.
[For assistance, please call: 1-800-272-7033] 21
Operating Instructions
1.2.2Capturing a Still Image
A still image can be saved on your PC.
1. Operate pan/tilt and select a resolution to display an image.
2. Click the capture image button.
Capture Image Button
•The camera image opens in another window.
3. Right-click the image, and select [Save Picture As...].
22
•Save as dialog box is displayed.
4. Specify the location, and click [Save].
•Camera image is saved at that location.
5. Click [Close].
1.2.3Using Operation Bar
Operating Instructions
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
(11)
(12)
Left End
Pan / Tilt
Scan
Zoom
Focus
Program
Preset
Alarm1
Alarm2
Brightness
-+
STD
Output
Open
Short
Refresh Interval
Motion
Resolution
640X480
∗
320X240
Image Quality
Favor Clarity
∗
Standard
Favor Motion
(1) End Display and Preset Display: When the pan/tilt has
reached the end (Left End, Right End, Up End and Down
End), End Display appears. When the zoom or focus
operation has reached the end, Wide End, Tele End, Near
End, or Far End appears. When clicking a preset button, the
preset name appears.
(2) Pan Scan/Tilt Scan: Moves the lens throughout the
horizontal () or vertical () range, and returns to the
original position.
(4) Zoom Buttons: Zooms in or out on the camera image.
(5) Focus Buttons: Used to adjust the focus.
(6) Preset Button: Applies the camera direction to a preset
position. You can preset 8 positions (see page 28—page 31).
(7) Alarm Position: When the External I/O detects a signal,
the camera can be set up to turn to this position. Only an
administrator can operate it (see page 28).
(8) Brightness: Changes brightness in 9 steps including
[STD] (Standard). Clicking [-] or [+] changes the image
brightness.
(9) Output Control: Controls the output signals of the
External I/O.
(10) Refresh Interval: Sets a refresh interval. (Motion—60second interval)
(11) Resolution: Selects [640 x 480] or [320 x 240] (default)
pixels.
(12) Image Quality: Selects the image quality.
•[Favor Clarity] optimizes the image for good clarity.
•[Standard] keeps the standard quality. (default)
•[Favor Motion] optimizes the image for motion display.
Note
When the camera image is not displayed correctly, click [Refresh] at the tool
bar on the web browser. The image will be refreshed.
[For assistance, please call: 1-800-272-7033] 23
Operating Instructions
Pan/Tilt Operation
The pan scan and tilt scan buttons
automatically move the lens horizontally from
-175° to +175° and vertically from -120° to 0°
in mounting on the table and from 0° to +90°
in mounting on the ceiling, and the lens
returns to the current position. Use Click to
Center feature to stop scanning. Each pan/tilt
arrow moves the lens Up, Down, Right, Left,
and the home position button moves it to
Home Position.
Pan Scan/
Tilt Scan
Pan/Tilt
Pan/Tilt range when the camera is
on a table
0˚
Tilt
+175˚
-175˚
Pan
0˚
-120˚
Pan/Tilt range when the camera is
mounted on a ceiling
0˚
+90˚
Tilt
0˚
Note
•When the power is on, do not manually pan or tilt the camera. Doing so
may damage the Pan/Tilt operation, or cause the Preset buttons to pan or
tilt the camera to the wrong position. If you accidentally pan or tilt the
camera manually, restart the camera.
+175˚
-175˚
Pan
24
Operating Instructions
1.2.4Zooming In and Out
Network Camera has a 42x magnifying capacity: the 21x magnifying capacity of
the optical zoom and 2x magnifying capacity of the digital zoom. Zoom button
increases or decreases the size of the object on the Single Camera screen. Tele
button zooms in, and Wide button zooms out. The zooming feature has 12 steps
(10 steps of Optical Zoom and 2 steps of Digital Zoom).
Wide button
Tele button
Note
•The optical zoom automatically switches to the digital zoom.
•The definition in the image may decrease when using the digital zoom.
•The position you click may considerably deviate from the center of the
image when using the Click to Center feature on a large zoom scale.
[For assistance, please call: 1-800-272-7033] 25
Operating Instructions
1.2.5Automatic and Manual Focusing
Focus button adjusts the focus. Network Camera has Automatic and Manual
Focusing features. AF (Automatic Focus) button automatically allows the lens to
focus on objects. Manual focusing starts by pressing Near or Far button. Near
button enables the lens to shorten the focal distance, and Far button lengthens it,
manually. Manual focusing feature has 40 steps.
Near button
Far button
AF (Automatic Focus) button
Note
•Some objects are difficult to focus on by auto focusing. In the objects
shown below, it may take a while to focus on, or may not focus on them.
Press the AF button and put it into operation again. When the objects are
still out of focus, adjust the focus using manual focusing, or change the
objects using Pan/Tilt operation or Zooming features. Manual focusing
starts by pressing Near or Far button. Press AF button for turning it into
Automatic Focusing.
26
The objects that are difficult to focus on by AF button
Objects without contrast
(e.g., White wall)
Light-dotted object in
the dark (e.g., night view)
Horizontally striped
objects
Objects viewed
through glass
High-luminance objects
(e.g., fluorescent lights)
Objects moving fast
Operating Instructions
•When positioning the camera in front of a window to view images on the
other side of the glass, set the Automatic Focus Range setting to "Normal"
(page 69).
•When positioning the camera within 1 m (40 inches) of the object you wish
to view, set the Automatic Focus Range setting to "Macro" (page 69).
•Fingerprints, dust, stains, etc. on the lens can degrade the performance
of the Automatic Focusing feature. Wipe the lens with lens cleaning paper.
•The image may be out of focus, if it is too near, or depending on the zoom
position. Move the object, or adjust the zoom position.
Minimum object distance
During maximum zoom in (Tele)During maximum zoom out (Wide)
1 m
(40 inches)
5 mm
(0.2 inches)
[For assistance, please call: 1-800-272-7033] 27
Operating Instructions
Zoom
Focus
Program
Alarm1
Preset
Scan
Pan / Tilt
1.2.6Setting Home Position/Alarm Position/Preset Button
Registering Home Position/Alarm Position
A home position or 2 alarm positions can be registered. When restarted, the
camera takes a home position. If the Lens Position When Triggered setting is set
(see page 102), the camera takes a alarm position after the External I/O detects a
signal. See page 128 for the External I/O.
1. Click [Program].
•[Program] switches to [Cancel].
Click [Cancel] to quit without saving
changes.
2. Pan and tilt the camera to a desired
position.
3. Zoom to the desired position.
4. Adjust the focusing if necessary.
5. Click the home position button or the
alarm position button.
6. Click [Save] to register, or click [Back]
and [Cancel] to cancel.
•If "Success!" is displayed, click
[Back].
Home
Position
Pan/Tilt
Zoom
Focus
Program
Alarm
Position
28
Operating Instructions
Zoom
Focus
Program
Alarm1
Scan
Pan / Tilt
Program
Preset
Registering a Preset Button
8 camera positions can be stored as presets. These buttons can be changed (see
page 31).
•Registered buttons are shown in blue.
•Unregistered buttons are shown in white.
1. Click [Program].
•[Program] switches to [Cancel].
Click [Cancel] to quit without saving
changes.
2. Pan and tilt the camera to a desired
position.
Pan/Tilt
3. Zoom to the desired position.
4. Adjust the focusing if necessary.
5. Click a preset button (1—8) to register.
E.g.:
Setting "UpperLeft" for the preset 1.
6. Enter the preset name.
•Maximum 15 characters.
•Enter ASCII characters (see page
150) or characters in each
language. But [Space], ["], ['], [&], [<]
and [>] are not available.
7. Click [Save] to register, or click [Back]
and [Cancel] to cancel.
•If "Success!" is displayed, click
[Back].
Note
•When registering preset buttons,
the camera also saves brightness
and white balance settings.
•Only an administrator can register
preset buttons.
Zoom
Focus
Preset
Preset
number
Setting
a name
Preset
Preset Name
Preset (1) Name
UpperLeft
Save
Back
The button
turns blue.
[For assistance, please call: 1-800-272-7033] 29
1
Operating Instructions
Zoom
Focus
Program
Alarm1
Preset
Scan
Pan / Tilt
Viewing the Image
1. Click the home position, alarm
position or registered preset button.
•The camera takes each position,
and the image is displayed.
Home
Position
Pan/Tilt
Putting the
cursor displays
the preset
name.
Alarm
Position
UpperLeft
30
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