Panasonic BB-HCM381A User Manual

Operating Instructions

Network Camera

Model No.

BB-HCM381A

Please read this manual before using and save this manual for future reference.
Panasonic Network Camera Website: http://www.panasonic.com/netcam

for customers in the USA or Puerto Rico

Operating Instructions

Main Features

IPv6*1 Network Camera

Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6), IPv6
was created to address the additional IP addresses that will be needed as the
Internet continues to expand. Since the camera also supports IPv4 that's currently
used, it is "dual stack" design will seamlessly operate while IPv6 is phased in. For
more information in IPv6 you wish to visit http://www.ipv6.org/. See page 15 for
more information.

Audio 2-way Communication*2 (Walkie-talkie Type)

2-way audio communication is now possible between your Network Camera and
PC. By connecting a user-supplied microphone and speaker
and to the PC, you will be able to speak to and hear anyone within range of the
camera.

For example, the camera can be used in the following various locations:

• In the baby's room, to hear if the baby is crying.

• At the front door, to see and hear who is at the door.

• In the children's play room, to see and hear if they are safe.

Note

PLEASE NOTE that under certain circumstances, audio/video recording may
be PROHIBITED by law. This device should be used only in compliance with
all applicable federal, state and local statutes.

Better Image Quality

The CCD sensor and the color night view mode provides better image quality and
low light performance.

• The CCD sensor gives you clear image.

• You can monitor live video (Motion JPEG) that refreshes its image 30 frames
per second.

• Color night view mode allows you to monitor the camera in low illuminance.

*3

to both the camera

*1

To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4
Tunneling" service. The camera does not work in IPv6-only network.

*2

Audio feature does not work well on cell phones. Talk button and Listen button cannot be used
simultaneously. In consequence of traffic and network environments, the audio may be
delayed or may break up.

*3

The speaker connected to the camera requires a built-in amplifier.

2

Operating Instructions

Remote Pan/Tilt/Zoom/Focus

The following features allow you to operate Network Camera from web browser on
your PC. High speed Pan/Tilt operation can move the lens horizontally from -175°
to +175° and vertically from -120° to 0° in mounting on the table and from 0° to +90°
in mounting on the ceiling. This movable lens allows you to view a wide range of
perspective from a distant place. Network Camera has a 42x magnifying capacity:
a 21x optical zoom and a 2x digital zoom. Automatic and Manual Focusing features
provide you with detailed and distinct images. Additionally, the following control
features are available to easily and quickly monitor the camera.

Click to Center ......... When you click a certain point on the camera image, the

point is centered on the image.

Preset Position ......... You can register 8 preset positions. When you click each

button, the image switches to its position.

Output Control ......... You can control the external devices (Open or Short to

GND) (E.g., turning the light on or ringing a buzzer).

Video Output

Network Camera has an analog composite output terminal. You can view images
from Network Camera on TV and record them on videotapes.

SD Memory Card*1 Recording

The camera has an SD memory card slot. You can record camera images to the
SD memory card. If you enable alarm buffer/transfer, you can record the image at
the timing of signal detection of door sensor or light. About 58,000 images (320 x
240 resolution and standard quality) can be recorded to 1 GB SD memory card. If
you enable 1-minute interval timer buffer/transfer, you can record the images for
about 41 days.

Enhanced Multi-Camera Page

Multi-Camera page displays up to 4 cameras while supporting each audio 2-way
communication. The previous model displays only 4 cameras, but this camera can
switch 3 sets of 4 cameras. Additionally, the camera can displays maximum 12
cameras on a page in a static image.

Supporting Viewnetcam.com service

Viewnetcam.com service allows you to access the camera over the Internet with
your favorite domain name (e.g. bob.viewnetcam.com) instead of a global IP
address.

*1

SD memory card is sold separately. The camera supports 1 GB, 512 MB, 256 MB, 128 MB or
64 MB Panasonic SD memory card.

[For assistance, please call: 1-800-272-7033] 3

Operating Instructions

Multi-Language Display

Top page, Single Camera and Multi-Camera page can be displayed in English,
French, German, Italian, Spanish, Russian, Simplified Chinese or Japanese. The
Setup, Maintenance and Support pages are displayed only in English or Japanese.

4

Operating Instructions

How to Use This Documentation

The camera includes the following 2 manual types.

• Installation/Troubleshooting
Installation/Troubleshooting provides explanations for accessories included

with the camera, the initial configuration, and troubleshooting tips. The
Installation/Troubleshooting helps you to easily configure the camera.

• Operating Instructions (This manual)
Operating Instructions explains about operations, settings, features and the

cleaning method when using the camera.

Abbreviations

• UPnP is the abbreviation for Universal Plug and Play.

• "Network Camera" is called "Camera" in this Operating Instructions.

Trademarks

• Adobe, Acrobat and Reader are either registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/or other countries.

• Microsoft, Windows, Hotmail and ActiveX are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other
countries.

• Pentium is a trademark or registered trademark of Intel Corporation or its
subsidiaries in the United States and other countries.

• SD mark is a trademark of the SD Card Association.

• Screen shots reprinted with permission from Microsoft Corporation.

• All other trademarks identified herein are the property of their respective
owners.

[For assistance, please call: 1-800-272-7033] 5

Operating Instructions

System Requirements for your PC

Your PC (Personal Computer) and network must meet the following technical
specifications for the camera to work properly.

For IPv4 Connection

Item Description

Operating

System

Microsoft® Windows® XP, Microsoft® Windows® 2000
Microsoft

®

Windows® Me, Microsoft® Windows® 98SE

CPU • For viewing single camera

Pentium® III (800 MHz or greater is recommended.)

• For viewing multiple cameras
Pentium 4 (1.8 GHz or greater is recommended.)

Protocol TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ARP, ICMP)

Interface 10/100 Mbps network card installed

Web Browser Internet Explorer 6.0 or later (Not included on the Setup CD-

ROM)

Audio Audio input/output feature (Microphone or speaker)

6

For IPv6 Connection

Item Description

Operating Instructions

Operating

Microsoft® Windows® XP Service Pack 1 or later

System

CPU • For viewing single camera

Pentium III (800 MHz or greater is recommended.)

• For viewing multiple cameras
Pentium 4 (1.8 GHz or greater is recommended.)

Protocol TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ICMPv6, NDP)

Interface 10/100 Mbps network card installed

Web Browser Internet Explorer 6.0 or later (Not included on the Setup CD-

ROM)

Audio Audio input/output feature (Microphone or speaker)

Note

See Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest
information about web browser.

[For assistance, please call: 1-800-272-7033] 7

Operating Instructions

IMPORTANT SAFETY INSTRUCTIONS

When using this unit, basic safety precautions should always be followed to reduce
the risk of fire, electric shock, or personal injury.

1. Read and understand all instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. After taking away the sand or the dust on the lens, wipe the lens with lens

cleaning paper.

6. Do not block any ventilation openings. Install in accordance with the

manufacturer's instructions.

7. Do not install near any heat sources such as radiators, heat registers, stoves,

or other devices (including amplifiers) that produce heat.

8. Protect the AC adaptor cord and AC cord from being walked on or pinched

particularly at plugs, convenience receptacles, and the point where they exit
from the unit.

9. The AC cord is used as the main disconnect device, ensure that the socket-

outlet is located/installed near the equipment and is easily accessible.

10. Only use attachments/accessories such as stand specified by the

manufacturer.

11. Do not touch the unit or the AC adaptor cord and AC cord during lightning

storms.

12. Unplug the unit when unused for long periods of time.

13. Refer all servicing to qualified service personnel. Servicing is required when

the unit has been damaged in any way, such as the AC adaptor cord, AC cord
or plug is damaged, the unit does not operate normally, or has been dropped.

14. The attached AC adaptor and AC cord is intended for indoor use only. Both AC

adaptor and AC cord must be waterproofed for outside use.

15. Keep the SD memory card (customer-provided) out of reach of children to

prevent swallowing.

SAVE THESE INSTRUCTIONS

8

Operating Instructions

User Name and Password Protection

The use of a unique User Name and secret Password is an important tool that
will help limit unauthorized individuals from accessing the camera. If you
choose to disable this tool, and choose not to limit access by use of a User
Name and Password, this may result in access to the camera by
unauthorized individuals. (see page 77)

[For assistance, please call: 1-800-272-7033] 9

Operating Instructions

Table of Contents

1 Camera Monitoring .....................................................13

1.1 Accessing the Camera ................................................................. 13

1.1.1 To Access the Camera in IPv6................................................................. 15

1.2 Viewing Single Camera page....................................................... 17

1.2.1 Auto Centering the Image (Click to Center)............................................. 21

1.2.2 Capturing a Still Image ............................................................................ 22

1.2.3 Using Operation Bar ................................................................................ 23

1.2.4 Zooming In and Out ................................................................................. 25

1.2.5 Automatic and Manual Focusing.............................................................. 26

1.2.6 Setting Home Position/Alarm Position/Preset Button .............................. 28

1.3 Listening to Camera Audio—Talking to the Camera .................... 32

1.4 Viewing Multi-Camera page ......................................................... 34

1.5 Viewing Buffered Image page ...................................................... 36

1.5.1 Deleting Buffered Images ........................................................................ 38

1.6 Viewing Still Images on Your Cell Phone ..................................... 39

2 Various Camera Features...........................................41

2.1 Using Camera Features ............................................................... 41

2.2 Connecting the Camera to Your IPv4 Network ............................ 44

2.3 Connecting the Camera to Your IPv6 Network ............................ 49

2.4 What is IPsec? ............................................................................. 53

2.5 Encrypt the Camera Image in Transport Mode ............................ 56

2.6 Encrypt the Camera Image in Tunnel Mode................................. 59

2.7 Using UPnP™ (Universal Plug and Play) .................................... 63

2.8 Registering with the Viewnetcam.com service ............................ 65

2.9 Setting Date and Time ................................................................. 67

2.10 Changing Camera Settings.......................................................... 69

2.11 Adjusting Audio ............................................................................ 75

2.12 Changing Authentication Setting and Administrator User Name and

Password ..................................................................................... 77

2.13 Logging in to the Camera............................................................. 80

2.14 Creating, Modifying or Deleting General Users ........................... 81

10

Operating Instructions

2.15 Changing Initial Settings on the Single Camera page or the Multi-

Camera page ............................................................................... 84

2.16 Configuring Multiple Cameras...................................................... 87

2.17 Format the SD memory card........................................................ 89

2.18 Stop the SD Memory Recording .................................................. 90

2.19 Buffering or Transferring Images by Timer ................................... 91

2.20 Buffering or Transferring Images by Alarm Signal...................... 100

2.21 Transfer the Camera Image in Transport Mode.......................... 111

2.22 Transfer the Camera Image in Tunnel Mode .............................. 112

2.23 Specifying Operation Time......................................................... 113

2.24 Controlling External Output Terminal ......................................... 115

2.25 Changing Indicator Display ........................................................ 116

3 Camera Maintenance ................................................117

3.1 Maintenance page ..................................................................... 117

3.1.1 Confirming the Status............................................................................ 118

3.1.2 Confirming Session Status.................................................................... 118

3.1.3 Restarting the Camera .......................................................................... 119

3.1.4 Updating the Camera Firmware ............................................................ 120

3.1.5 Creating Configuration File.................................................................... 123

3.1.6 Loading Settings from a Configuration File ........................................... 124

3.1.7 Resetting the Camera to Factory Default .............................................. 125

3.2 Support page ............................................................................. 126

3.2.1 Seeing Help page.................................................................................. 126

3.2.2 Seeing Product Information................................................................... 126

3.2.3 Seeing Support Information................................................................... 127

3.3 External I/O ................................................................................ 128

3.4 FACTORY DEFAULT RESET Button.......................................... 130

3.5 Default Setting List ..................................................................... 131

3.6 Cleaning ..................................................................................... 140

3.6.1 Cleaning the Main Unit.......................................................................... 140

3.7 Setting an IP Address on Your PC ............................................. 141

3.8 Using Setup Program................................................................. 142

3.9 Setting Your PC.......................................................................... 146

3.9.1 Setting the Proxy Server Settings on Web Browser .............................. 146

3.9.2 Setting UPnP™ to Display Camera Shortcut in My Network Places..... 149

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Operating Instructions

3.9.3 Setting the Internet Temporary File Setting on Web Browser .... 149

3.10 ASCII Character Table ............................................................... 150

3.11 File Size and Number of Buffered Images ................................. 151

3.12 Number of Images on the SD Memory Card ............................. 152

3.13 Specifications............................................................................. 153

Index..................................................................................157

12

Operating Instructions

1 Camera Monitoring

1.1 Accessing the Camera

1. Start up the web browser on your PC.

2. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and

press [Enter] on the keyboard.

• When port number is 80 (default), you do not need to enter port number.
See page 46 for details about port number.

• For IPv6 connection, see page 15 and page 16, and prepare the
requirements. Enter the "http://(IPv6-registered URL):Port Number
the address bar.

• If the camera image is not displayed, see page 48 and page 49 of the
Installation/Troubleshooting.

E.g. http://192.168.0.253:50000 (in IPv4)

http://XXXXX.viewnetcam.com:50000 (in IPv6)

3. The Enter Network Password window is displayed, and enter the user name

and password that were set, and click [OK].

Note

When [Permit access from guest users] is set on the Security: Administrator
page, authentication window will not be displayed.

" on

[For assistance, please call: 1-800-272-7033] 13

Operating Instructions

∗.∗∗

4. Click the following tabs to display each page.

A B C D E F G

Top Multi Setup Maintenance Support

Single Buffered Image

Login

Network Camera

Select a language
to display

Version Number

BB-HCM381A

Version ∗.∗∗

Running in IPv4 mode.

Display IPv4, IPv6
or IPsec connection.

A To Single Camera page (page 17) B To Multi-Camera page (page 34)
C To Buffered Image page (page 36) D To Setup page (page 41)
E To Maintenance page (page 117) F To Support page (page 126)
G To log in to the camera (page 80)

Note

• When users other than an administrator are accessing the camera,

[Setup] and [Maintenance] tab will not be displayed. Additionally, When
[Do not permit access from guest users] is set on the Security:
Administrator page, [Login] tab will not be displayed.

• If [View Multi-Camera page] or [View Buffered Image page] is not

permitted on the General User page, [Multi-Camera] or [Buffered Image]
tab will not be displayed.

5. Close the web browser.

14

Operating Instructions

1.1.1 To Access the Camera in IPv6

You need to prepare the followings to access the camera in IPv6.

• PC Requirements

Operating System: Windows XP Service Pack 1 or later
Web Browser: Internet Explorer 6.0 or later

• An IPv6 Router

• An IPv6 Connection Service
To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over

IPv4 Tunneling" service. The camera does not work in IPv6-only network.

IPv6 Domain Name Service

In Windows XP, you cannot access the camera entering IP address on the web
browser. You need to enter IPv6 URL registered in the domain name service. We
recommend Viewnetcam.com service (see page 25 of the Installation/
Troubleshooting) as a domain name service. Ask your ISP about other IPv6
domain name service.

What is IPv6?

• IPv6 is short for "Internet Protocol Version 6".

• IPv6 was created to address the additional IP addresses that will be

needed as the Internet continues to expand.

• IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a

number of years during a transition period.

• Though most ISPs (Internet Service Providers) do not yet support IPv6,

many local networks already use it. When your ISP supports IPv6, your
Panasonic Network Camera will be ready!

• For more information you wish to visit http://www.ipv6.org/.

[For assistance, please call: 1-800-272-7033] 15

Operating Instructions

Setting up the IPv6 Router, your PC, and the Camera

Setting up the IPv6 Router

Set up the router as you subscribe to the IPv6 service. If the access from WAN side
is disabled on the router, enable the TCP packets from WAN side in the packet
filtering. See the Panasonic Network Camera support website at http://
panasonic.co.jp/pcc/products/en/netwkcam/ for information about the
recommended routers.

Setting up your PC

1. Click [Start] [All Programs] [Accessories] [Command Prompt].

• Command Prompt window is displayed.

2. Enter "ipv6 install".

• "Succeeded" is displayed.

Note

If Windows XP Service Pack 1 or later is not installed, "Succeeded" will not be
displayed. Install it on your PC.

3. Enter "ipconfig".

• If the IPv6 address is properly assigned to your PC, IPv6 address will be
displayed on the window.

Setting up the Camera

Usually, IPv6 address is automatically assigned. If you assign a static IPv6
address, see page 49. To access the camera in IPv6, you need to subscribe to the
domain name service such as Viewnetcam.com, and register the URL.

Confirming that You Can Access the Camera

Confirm that the image is properly displayed (see page 13).

16

1.2 Viewing Single Camera page

Network Camera

Zoom

Focus

Program

Alarm1

Alarm2

Preset

Scan

Pan / Tilt

640X480

Resolution

STD

- +

Brightness

Open

Short

Output

Refresh Interval

Motion

1. Access the camera (see page 13).

• The Top page is displayed.

2. Click the [Single] tab at the top of the page.

• When Security Warning window is displayed, click [Yes] (see page 18).

• See page 19 for Security Warning window when using Microsoft Windows
XP Service Pack 2.

Capture Image

Button

(see page 22)

Operation Bar

(see page 23)

Please click here when gray color screen is displayed

In case of no audio, please click here.

http://panasonic.co.jp/pcc/products/en/netwkcam/technic/sound/index.html

Running in IPv4 mode.

Refresh Interval

(see page 23)

Operating Instructions

Audio Control
Bar (Talk
Button, Listen
Button and
Adjustment
Bar)

(see page 32)

Click to Center

(see page 21)

Camera Image

The banner is
displayed.

(see page 20)

3. Close the web browser.

Note

• Refresh interval is [Motion] by default. You can change it on the operation
bar (see page 23).

• Refresh interval may change depending on the network condition, PC
performance and what object you view. SD memory recording or IPsec will
also slow refresh interval.

• When displaying video (Motion JPEG), the camera allows up to 30
simultaneous accesses. When trying more than 30 accesses, the 31st
user will see a gray screen. (Maximum 30 accesses for a Buffered Image
page too.)

• To reduce the data traffic, the video can be automatically changed to

• To display the Single Camera page directly, add it to the [Favorites] on the

• When you view a dark image, enable the color night view mode on the

refreshing still images on the General User page (see page 81).

web browser.

Camera Setup page (see page 69). The image will be brighter, but the
refresh interval may slow down and image quality may decrease in a dark
place.

[For assistance, please call: 1-800-272-7033] 17

Operating Instructions

Security Warning window

To view a video (Motion JPEG) or to use audio feature, ActiveX® Controls must be
installed. When trying to display a video for the first time, Security Warning window
will be displayed. When using Windows XP or Windows 2000, log in as an
administrator to install it.

If you cannot install ActiveX Controls or you cannot see the video in the
Internet Explorer

• Click [Tools] [Internet Options] [Security] tab and click [Custom level] on
the web browser.
(1) Check "Prompt" in "Download signed ActiveX Controls".
(2) Check "Enable" in "Run ActiveX Controls and plug-ins".

• ActiveX Controls can be installed from the file on the Setup CD-ROM.
(1) Restart the PC.
(2) Confirm that Internet Explorer is closed.
(3) Double-click"ocx\ActiveXInst.exe" on the Setup CD-ROM.

Note

• When the IP address was changed for the camera, enter it on the address bar.

• Video may not be displayed quickly or audio may not be listened immediately.
Wait for a while.

• If you use a proxy server, set the web browser not to access the proxy server
(see page 146).

• In some corporate network environments a firewall may be used for security
purposes. It is possible that this may prevent motion video from being
displayed. In this situation we suggest:

• Contact your network administrator.

• Try using regularly refreshed images.

18

Operating Instructions

Security Warning window on Microsoft Windows XP Service Pack 2

To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be
installed.

Follow the steps shown below to install ActiveX Controls.

1. Click the warning displayed above the tabs, and click [Install ActiveX

Control...].

2. Click [Install].

[For assistance, please call: 1-800-272-7033] 19

Operating Instructions

The Banner

When the camera accesses the Internet, the banner displays product information
about cameras or announcements about the latest firmware, etc. from Panasonic.
Whether or not to display the banner can be set at Banner Display (see page 84).

Note

• The banner is displayed when [Yes] is checked for Allow Access from the
Internet on the Automatic Setup page, or when [Enable] is checked for Auto
Port Forwarding on the UPnP page for the Connection Mode of Static or
DHCP.

• Even if [Yes] is checked for Allow Access from the Internet on the Automatic
Setup page, or [Enable] is checked for Auto Port Forwarding on the UPnP page
for the Connection Mode of Static or DHCP, when the camera is not connected

to the Internet,

is displayed.

20

Operating Instructions

1.2.1 Auto Centering the Image (Click to Center)

Using your mouse, click any portion of the camera image. As long as it is within the
pan/tilt range of the camera, the image will automatically move to place the
selected point in the center of the screen.

1. Move the cursor to the desired point.

Cursor

2. Click it.

• The clicked point is centered.

• See page 24 for the pan/tilt operation.

Note

• When End Display appears on the operation bar, Click to Center does not
work beyond the pan/tilt end (see page 23).

• The clicked position may slightly miss the center depending on the lens
direction.

• If Click to Center is not permitted on the General User page (see page 81),
Click to Center does not work.

[For assistance, please call: 1-800-272-7033] 21

Operating Instructions

1.2.2 Capturing a Still Image

A still image can be saved on your PC.

1. Operate pan/tilt and select a resolution to display an image.

2. Click the capture image button.

Capture Image Button

• The camera image opens in another window.

3. Right-click the image, and select [Save Picture As...].

22

• Save as dialog box is displayed.

4. Specify the location, and click [Save].

• Camera image is saved at that location.

5. Click [Close].

1.2.3 Using Operation Bar

Operating Instructions

(1)

(2)

(3)

(4)

(5)

(6)

(7)

(8)

(9)

(10)

(11)

(12)

Left End

Pan / Tilt

Scan

Zoom

Focus

Program

Preset

Alarm1

Alarm2

Brightness

- +

STD

Output

Open

Short

Refresh Interval

Motion

Resolution

640X480

∗

320X240

Image Quality

Favor Clarity

∗

Standard

Favor Motion

(1) End Display and Preset Display: When the pan/tilt has
reached the end (Left End, Right End, Up End and Down
End), End Display appears. When the zoom or focus
operation has reached the end, Wide End, Tele End, Near
End, or Far End appears. When clicking a preset button, the
preset name appears.

(2) Pan Scan/Tilt Scan: Moves the lens throughout the

horizontal ( ) or vertical ( ) range, and returns to the
original position.

(3) Pan/Tilt/Home Position: Controls lens direction.

Pan ( : Left, : Right), Tilt ( : Up, : Down) and

Home Position ( : Center [Default])

(4) Zoom Buttons: Zooms in or out on the camera image.

(5) Focus Buttons: Used to adjust the focus.

(6) Preset Button: Applies the camera direction to a preset

position. You can preset 8 positions (see page 28—page 31).

(7) Alarm Position: When the External I/O detects a signal,
the camera can be set up to turn to this position. Only an
administrator can operate it (see page 28).

(8) Brightness: Changes brightness in 9 steps including
[STD] (Standard). Clicking [-] or [+] changes the image
brightness.

(9) Output Control: Controls the output signals of the
External I/O.

(10) Refresh Interval: Sets a refresh interval. (Motion—60­second interval)

(11) Resolution: Selects [640 x 480] or [320 x 240] (default)
pixels.

(12) Image Quality: Selects the image quality.

• [Favor Clarity] optimizes the image for good clarity.

• [Standard] keeps the standard quality. (default)

• [Favor Motion] optimizes the image for motion display.

Note

When the camera image is not displayed correctly, click [Refresh] at the tool
bar on the web browser. The image will be refreshed.

[For assistance, please call: 1-800-272-7033] 23

Operating Instructions

Pan/Tilt Operation

The pan scan and tilt scan buttons
automatically move the lens horizontally from

-175° to +175° and vertically from -120° to 0°
in mounting on the table and from 0° to +90°
in mounting on the ceiling, and the lens
returns to the current position. Use Click to
Center feature to stop scanning. Each pan/tilt
arrow moves the lens Up, Down, Right, Left,
and the home position button moves it to
Home Position.

Pan Scan/
Tilt Scan

Pan/Tilt

Pan/Tilt range when the camera is
on a table

0˚

Tilt

+175˚

-175˚

Pan

0˚

-120˚

Pan/Tilt range when the camera is
mounted on a ceiling

0˚

+90˚

Tilt

0˚

Note

• When the power is on, do not manually pan or tilt the camera. Doing so

may damage the Pan/Tilt operation, or cause the Preset buttons to pan or
tilt the camera to the wrong position. If you accidentally pan or tilt the
camera manually, restart the camera.

+175˚

-175˚

Pan

24

Operating Instructions

1.2.4 Zooming In and Out

Network Camera has a 42x magnifying capacity: the 21x magnifying capacity of
the optical zoom and 2x magnifying capacity of the digital zoom. Zoom button
increases or decreases the size of the object on the Single Camera screen. Tele
button zooms in, and Wide button zooms out. The zooming feature has 12 steps
(10 steps of Optical Zoom and 2 steps of Digital Zoom).

Wide button

Tele button

Note

• The optical zoom automatically switches to the digital zoom.

• The definition in the image may decrease when using the digital zoom.

• The position you click may considerably deviate from the center of the
image when using the Click to Center feature on a large zoom scale.

[For assistance, please call: 1-800-272-7033] 25

Operating Instructions

1.2.5 Automatic and Manual Focusing

Focus button adjusts the focus. Network Camera has Automatic and Manual
Focusing features. AF (Automatic Focus) button automatically allows the lens to
focus on objects. Manual focusing starts by pressing Near or Far button. Near
button enables the lens to shorten the focal distance, and Far button lengthens it,
manually. Manual focusing feature has 40 steps.

Near button

Far button

AF (Automatic Focus) button

Note

• Some objects are difficult to focus on by auto focusing. In the objects

shown below, it may take a while to focus on, or may not focus on them.
Press the AF button and put it into operation again. When the objects are
still out of focus, adjust the focus using manual focusing, or change the
objects using Pan/Tilt operation or Zooming features. Manual focusing
starts by pressing Near or Far button. Press AF button for turning it into
Automatic Focusing.

26

The objects that are difficult to focus on by AF button

Objects without contrast

(e.g., White wall)

Light-dotted object in

the dark (e.g., night view)

Horizontally striped

objects

Objects viewed

through glass

High-luminance objects
(e.g., fluorescent lights)

Objects moving fast

Operating Instructions

• When positioning the camera in front of a window to view images on the
other side of the glass, set the Automatic Focus Range setting to "Normal"
(page 69).

• When positioning the camera within 1 m (40 inches) of the object you wish
to view, set the Automatic Focus Range setting to "Macro" (page 69).

• Fingerprints, dust, stains, etc. on the lens can degrade the performance
of the Automatic Focusing feature. Wipe the lens with lens cleaning paper.

• The image may be out of focus, if it is too near, or depending on the zoom
position. Move the object, or adjust the zoom position.

Minimum object distance

During maximum zoom in (Tele) During maximum zoom out (Wide)

1 m
(40 inches)

5 mm
(0.2 inches)

[For assistance, please call: 1-800-272-7033] 27

Operating Instructions

Zoom

Focus

Program

Alarm1

Preset

Scan

Pan / Tilt

1.2.6 Setting Home Position/Alarm Position/Preset Button

Registering Home Position/Alarm Position

A home position or 2 alarm positions can be registered. When restarted, the
camera takes a home position. If the Lens Position When Triggered setting is set
(see page 102), the camera takes a alarm position after the External I/O detects a
signal. See page 128 for the External I/O.

1. Click [Program].

• [Program] switches to [Cancel].
Click [Cancel] to quit without saving
changes.

2. Pan and tilt the camera to a desired

position.

3. Zoom to the desired position.

4. Adjust the focusing if necessary.

5. Click the home position button or the

alarm position button.

6. Click [Save] to register, or click [Back]

and [Cancel] to cancel.

• If "Success!" is displayed, click
[Back].

Home
Position

Pan/Tilt

Zoom

Focus

Program

Alarm
Position

28

Operating Instructions

Zoom

Focus

Program

Alarm1

Scan

Pan / Tilt

Program

Preset

Registering a Preset Button

8 camera positions can be stored as presets. These buttons can be changed (see
page 31).

• Registered buttons are shown in blue.

• Unregistered buttons are shown in white.

1. Click [Program].

• [Program] switches to [Cancel].
Click [Cancel] to quit without saving
changes.

2. Pan and tilt the camera to a desired

position.

Pan/Tilt

3. Zoom to the desired position.

4. Adjust the focusing if necessary.

5. Click a preset button (1—8) to register.

E.g.:
Setting "UpperLeft" for the preset 1.

6. Enter the preset name.

• Maximum 15 characters.

• Enter ASCII characters (see page

150) or characters in each
language. But [Space], ["], ['], [&], [<]
and [>] are not available.

7. Click [Save] to register, or click [Back]

and [Cancel] to cancel.

• If "Success!" is displayed, click
[Back].

Note

• When registering preset buttons,
the camera also saves brightness
and white balance settings.

• Only an administrator can register
preset buttons.

Zoom

Focus

Preset

Preset
number

Setting
a name

Preset

Preset Name

Preset (1) Name

UpperLeft

Save

Back

The button
turns blue.

[For assistance, please call: 1-800-272-7033] 29

1

Operating Instructions

Zoom

Focus

Program

Alarm1

Preset

Scan

Pan / Tilt

Viewing the Image

1. Click the home position, alarm

position or registered preset button.

• The camera takes each position,

and the image is displayed.

Home
Position

Pan/Tilt

Putting the
cursor displays
the preset
name.

Alarm
Position

UpperLeft

30

Changing or Deleting the Settings

Zoom

Focus

Program

Alarm1

Scan

Pan / Tilt

Program

Preset

1. Click [Program].

• [Program] switches to [Cancel].
Click [Cancel] to quit without saving
changes.

2. Pan and tilt the camera to a desired

position, or skip to step 5 if deleting a
preset.

3. Zoom to the desired position.

4. Adjust the focusing if necessary.

5. Click the home position, alarm position

or a preset button (1—8).

6. Click [Save] after setting the preset

name or click [Delete].

• If you quit to change or delete
settings, click [Back], and then
[Cancel].

• If "Success!" is displayed, click
[Back].

Note

The home position or the alarm position
cannot be deleted, and these position
names cannot be changed either.

Home
Position

Pan/Tilt

Zoom

Focus

Preset

Alarm
Position

Preset
number

Changing
the name

Operating Instructions

Preset

Preset Name

Preset (1) Name

UpperLeft

Save

Delete

Back

The deleted
button turns
white.

[For assistance, please call: 1-800-272-7033] 31

Operating Instructions

1.3 Listening to Camera Audio—Talking to the Camera

1. Access the camera (see page 13).

• The Top page is displayed.

2. Click the [Single] tab at the top of the page.

3. The Audio Control Bar (Talk Button, Listen Button and Adjustment Bar) is

displayed at the top of the screen. Listening or Talking is selected using the 2
icons. For general users, the feature must be enabled, otherwise it will not be
displayed.

Audio Feature

Listen Button
Talk Button

: You can talk from the

camera using the PC's
microphone. Clicking the
button stops temporarily
stops the audio.

: The audio is stopped.

Clicking the button again
starts the Talk feature.

: You can listen to the audio

around the camera.
Clicking the button
temporarily stops the
audio.

: The audio is stopped.

32

Adjustment Bar

(Volume adjustment only for listening)

This slider adjusts the volume. To the right side, the
volume is larger. To the left side, the volume is smaller.

Note

• An external microphone and speaker must be connected to the camera (via
the Audio/Video Cable) in order to use the Listen and Talk buttons.

• Talk button and Listen button cannot be used simultaneously. Talk feature is
stopped during listening. Talk feature can be used only for a user. Listen
feature can be used for maximum 10 users. If the audio is interrupted, reduce

Operating Instructions

the max. bandwidth (see page 44 and page 49). In this case, the number of
users for listening are reduced.

• Audio features such as camera microphone sensitivity and mute during pan/tilt
can be set up on the Audio page (see page 75).

• If you are running other applications or opening multiple windows, the audio
may be interrupted or delayed.

• When the image is refreshed during any operation such as preset registration
or a web browser refresh, the volume is reset to the default (midrange)
position. Audio that was muted is enabled.

• The audio may be interrupted due to your PC's performance or network
environment. Reduce the max. bandwidth (see page 44 and page 49).

• If the camera is accessed while the PC user visits other websites, the active
microphone may pick up audio from the PC's speakers. Be careful with it.

• Talk feature cannot be used from a PC when the camera is accessed via a
proxy server.

• If you cannot listen to the audio or talk from your PC, see 2.5 Audio Problems
in the Troubleshooting section of the Installation/Troubleshooting.

[For assistance, please call: 1-800-272-7033] 33

Operating Instructions

1.4 Viewing Multi-Camera page

To view multiple cameras on the Multi-Camera page, you need to configure each
camera on the Multi-Camera Setup page (see page 87).

1. Access the camera (see page 13).

• The Top page is displayed.

2. Click the [Multi] tab at the top of the page.

• Multi-Camera page can display up to 12 camera images.

Capture Image Button (see page 22)

Switches cameras to
display. If you select [All]
at the View Type, video
(Motion JPEG) or audio
buttons cannot be
displayed.

Selects [320 x 240]
(default) or [160 x 120]
pixels resolution.

Selects a refresh interval
(Motion—60-second
interval).

When clicking the camera
name, the Single Camera
page is displayed on
another window.

34

Audio Control Bar (Talk button, Listen button and Adjustment Bar) (see
page 32)

3. Close the web browser.

Note

• When selecting [All] at the View Type, all images are displayed in 160 x
120 pixels resolution and the audio features (Talk and Listen) cannot be
used.

Operating Instructions

• 640 x 480 pixels image cannot be displayed on the Multi-Camera page.

• When viewing video (Motion JPEG), we recommend using an Ethernet
switching hub instead of the repeater hub to prevent degradation in video
display.

• Due to the network congestion or the number of accesses, the refresh
interval may slow down.

• When the refresh interval is slow, restrict the bandwidth on the Network
page (see page 47 and page 52). The refresh interval may be improved.

• To reduce the data traffic, the video can be automatically changed to
refreshing still images on the General User page (see page 81).

• When viewing 4 cameras on the Multi-Camera page, you may need 3 to
4 Mbps bandwidth. If the bandwidth is not enough, the refresh interval
may slow down.

When the image is not displayed on the Multi-Camera page

• Confirm that the Internet IP address is specified for each camera and that each
camera is connected to the Internet. For Internet access, local IP addresses
(192.168.xxx.xxx) cannot be used.

• Confirm the settings on the Multi-Camera Setup page (see page 87).

• Confirm that the web browser is not accessing the proxy server (see page

146).

When setting [Do not permit access from guest users] on the
Security: Administrator page

• An authentication window is displayed in camera access. Enter the
administrator's or the general user's user name and password.

• When you view the images on the Multi-Camera page, all authentication
windows of the configured cameras are displayed. Enter the administrator's or
the general user's user name and password registered for each camera.

[For assistance, please call: 1-800-272-7033] 35

Operating Instructions

1.5 Viewing Buffered Image page

To buffer the images on the internal memory, you need to set up image transfer
settings (see page 91 or page 100). You can view buffered images on this Buffered
Image page.

Note

• Sound cannot be buffered on the Buffered Image page.

1. Access the camera (see page 13).

• The Top page is displayed.

2. Click the [Buffered Image] tab at the top of the page.

3. Click the trigger number.

The trigger number is displayed (see page 91 or page 100).

The trigger is displayed
(see page 91 or page

100).

36

Operating Instructions

4. Display images clicking buttons below.

Date and time of the day when the
images were buffered are displayed.

Date, time and frame number are
displayed.

[Play]:

The buffered images are displayed continuously.

[<Prev] or [Next>]:

The previous or next image is displayed.

[<First], [<1000], [<100], [<10] or [10>], [100>], [1000>], [Last]:

First, 10th, 100th, 1000th image before or last, 10th, 100th, 1000th image after
of the displayed image appears.

Note

• Date, Time and frame number are not displayed in play mode.

• A still image can be saved on the Buffered Image page, if you are not playing
images on it. Put the cursor on the image, and right-click it. Then select [Save
Picture As...].

• Maximum number of buffered images change depending on resolution, image
quality and what object the camera buffers. At the 320 x 240 pixels resolution
and the standard quality, the camera buffers about 125 frames.
(If 3 triggers are enabled [maximum 5 triggers], the internal memory or the SD
memory card capacity is divided into 3 sections. In this case, each trigger can
buffer about 40 images.) See page 151 for the internal memory capacity. See
page 152 for the SD memory card capacity.

[For assistance, please call: 1-800-272-7033] 37

Operating Instructions

1.5.1 Deleting Buffered Images

If you intend to delete images for each transfer condition, click [Delete Buffered
Images] on the Image Buffer/Transfer page (see page 91 or page 100).

Note

• If you click [Save] on the Image Buffer/Transfer page, all buffered images on

the SD memory card are deleted.

• If you are buffering images on the internal memory, the following operations

also delete all buffered images.

• Turning off the camera.

• Saving the Date and Time page.

• Restarting, updating firmware or resetting the camera to factory default.

• Changing the setting for [Enable Image Buffer/Transfer] (see page 91 or

100).

38

Operating Instructions

1.6 Viewing Still Images on Your Cell Phone

You can view still images over the Internet from a compatible cell phone.
Enter "http://IP address (or URL):Port Number/Mobile" on a cell phone and

press [OK].

• When the port number is set to 80 (default), it is not required.

E.g. http://202.208.167.XXX:50000/Mobile

(or XXXXX.viewnetcam.com:50000/Mobile)

• The camera must be allowed the Internet access for cell phone access.

• When an authentication window is displayed, enter the administrator's or the
general user's user name and password.

• A still image is displayed. (Video [Motion JPEG] cannot be displayed.)

Pressing 2, 4, 6 or 8 on the cell phones allows
you to pan or tilt the camera in four directions:
Left, Up, Down or Right.

Pressing allows you to zoom in, and pressing
# allows you to zoom out.

(4)L(2)U (8) D (6) R

#

( )Tele (

＊

(5)Refresh
(0)Resolution

Home Position

)Wide



Pressing 5 will refresh the image.

160 x 120 resolution is displayed at the first
access. Pressing 0 switches the resolution to
320 x 240.

(1)"Office"
(3)"Door1"
(7)"Door2"
(9)"Desk"

"Preset5"
"Preset6"
"Preset7"
"Preset8"

Executing [Home Position] moves the lens to
the home position.

Pressing 1, 3, 7 or 9 on the keypad allows you
to use the first four registered preset buttons.

Registered presets 5—8 are available by
activating the link on the cell phone page.

Note

• Audio feature does not work on cell phones.

• If the features are not permitted on the General User page (see page 81), the
buttons related with the features are not displayed.

[For assistance, please call: 1-800-272-7033] 39

Operating Instructions

• If the image is not displayed properly, try the following 2 URLs.

1. http:// IP address(or URL):Port Number/MobileH for HTML.
(or XXXXX.viewnetcam.com:50000/MobileH)

2. http:// IP address(or URL):Port Number/MobileX for XHTML.
(or XXXXX.viewnetcam.com:50000/MobileX)

• When pan, tilt, or zoom reaches the end, the keypad number and character
disappear.

E.g.: The pan reaches the left end.

(4)L(2)U (8) D (6) R

#

( )Tele (

)Wide

"(4)L" disappears.

(2)U(8)D (6) R

#

( )Tele (

)Wide

• Some cell phones are not compatible with Panasonic Network Cameras.
Some phones may allow viewing only on port 80, and some may not support
password authentication. See the Panasonic Network Camera support
website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for a cell
phone model list, and the compatibility level which has been verified with the
Panasonic Network Camera.

• Some cell phones display images not at the specified resolution but at a
decreased size.

40

2 Various Camera Features

2.1 Using Camera Features

1. Access the camera (see page 13).

• The Top page is displayed.

Note

• When [Permit access from guest users] is set on the Security:
Administrator page, click [login] button and log in as an administrator.

• When users other than an administrator are accessing the camera, the
[Setup] and [Maintenance] tabs are not displayed.

• If [View Multi-Camera page] or [View Buffered Image page] is not
permitted on the General User page, [Multi-Camera] or [Buffered Image]
tab will not be displayed.

2. Click [Setup] tab at the top of the page.

(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)

(9)
(10)

Operating Instructions

(11)
(12)
(13)
(14)
(15)
(16)

[For assistance, please call: 1-800-272-7033] 41

Operating Instructions

Basic

(1) Network (IPv4) Configures the IPv4 network settings to connect the

camera to the network (see page 44).

(2) Network (IPv6) Configures the IPv6 network settings to connect the

camera to the network (see page 49).

(3) IPsec Enables IPsec (Transport or Tunnel mode) (see page 53).

(4) UPnP Enables automatic port forwarding or shortcut to the

camera (see page 63).

(5) Viewnetcam.

Registers with the Viewnetcam.com service (see page 65).

com

(6) Date and Time Sets the date and time, automatic time adjustment and

adjust clock for daylight saving time settings (see page 67).

(7) Camera Sets camera name, white balance, AC power source

frequency, automatic focus range, mounting type, pan/tilt
range, return to specified position, color night view, and
vertical resolution settings (see page 69).

(8) Audio Sets output, volume, PC audio input timeout, input, camera

microphone sensitivity and mute during pan/tilt settings
(see page 75).

Account

(9) Administrator

*1

Sets authentication setting and administrator security (user
name and password) (see page 77).

(10) General User*1Sets general user security (user name and password) and

general user's access level (see page 81).

Advanced

(11) Image Display Sets resolution, image quality and refresh interval of Single

Camera and Multi-Camera page, time stamp setting, and
language (see page 84).

(12) Multi-Camera*1Sets the camera IP address or host name, camera name on

the Multi-Camera page (maximum 12 cameras) (see page

87).

*1

If you change [Administrator], [General User], or [Multi-Camera Setup page] settings,
changes will not be applied to the video (Motion JPEG) viewers. Restart the camera to make
changes applied to all video viewers.

42

Operating Instructions

(13) Buffer/Transfer Sets image buffer or transfer by timer or alarm. (see page

91 or page 100).

(14) Operation

Time

(15) External

Output

(16) Indicator

Control

Sets time period to display camera images (see page 113).

Sets the digital output terminal of the External I/O (see
page 115).

Sets indicator display (see page 116).

[For assistance, please call: 1-800-272-7033] 43

Operating Instructions

2.2 Connecting the Camera to Your IPv4 Network

The Network page offers three options to configure the camera in IPv4.

• [Automatic Setup] automatically assigns an unused IP address to the camera,
and uses UPnP

• [Static] allows the user to use a specific IP address.

• [DHCP] is offered for ISPs who require this option.

1. Click [Network (IPv4)] on the Setup page.

2. Click a connection mode.

• Each page is displayed (see page 44—page 45).

3. Enter each parameter in the proper data field.

Automatic Setup

The camera automatically obtains the network settings (subnet mask, default
gateway and DNS server address) utilizing a DHCP feature on the router. The
camera also automatically searches the unused IP address on your network.
If you select [Yes] at the Allow Access from the Internet, the camera
automatically enables port forwarding by using UPnP
camera automatically searches the unused port number on your network in the
order from 50000 to 50050.

TM

(Universal Plug and Play) to configure your router.

Normally sets Automatic Setup.

Uses a static IP address.

Uses ISP DHCP server function.

TM

. In this case, the

44

• Clicking [Cancel] takes you back to the previous page without saving

changes.

DHCP Setup Static Setup

• Clicking [Cancel] takes you back to the previous page without
saving changes.

4. Click [Save] when finished.

• New settings are saved.

• When finished, the following page is displayed.

Operating Instructions

Note

The current network settings are shown on the Status page in the Maintenance
section (see page 118).

5. Click [Restart].

• The camera restarts, and the Top page is displayed.

Note

• When you do not know the camera IP address while setting [Automatic
Setup] or [DHCP Setup], you can search it by using the Setup Program
(see page 142).

[For assistance, please call: 1-800-272-7033] 45

Operating Instructions

• Checking [Yes] for [Allow Access from the Internet] on [Automatic Setup]

may not display the Top page, because the port number may change. Use
the Setup Program to access the camera.

• If the camera is restarted, all buffered images on the internal memory are

deleted. The buffered images on the SD memory card are not deleted.

Setting Description

Allow Access from
the Internet
(Automatic Setup
Only)

Network
Configuration from
Setup Program
(Static/DHCP Only)

Port Number
(Static/DHCP Only)

• IP address

• Subnet Mask
(Static Only)

• Allow Access from the Internet setting automatically
configures the router's Port Forwarding setting (some
routers call it "Address Translation", "Static IP
Masquerade", "Virtual Server" or "Port Mapping"). To
enable Internet access to the camera, check [Yes]. In this
case, the camera automatically searches the unused port
number on your network in the order from 50000 to 50050.
To disable Internet access to the camera, check [No].

• If you prohibit the Setup Program from changing the
network settings, clear the check box.

• The port number is 80 by default. When you use multiple
cameras with a router on your network, each camera must
be assigned its own port number (see page 28 "1.10
Connecting the Camera to a Router Not Supporting
UPnP™ (IPv4 Only)" in the Installation/Troubleshooting).

• Do not set the following port numbers.
E.g., FTP: 20 and 21, Telnet: 23, SMTP: 25, DNS: 53,
POP3: 110, HTTPS: 443, ICQ: 4000 and IRC: 6661—

6667.

• Enter only the number (1—65535).

• Some ISPs do not allow you to use port 80. Ask your ISP
or network administrator about the accessible port number
over the Internet.

• If your ISP or network administrator specifies the IP
address and subnet mask, enter them in each data field.

• If you use the camera on the LAN, set the IP address in the
same class as your PC (see page 141).

• Set 4 digits (0—255) and 3 periods such as
"192.168.0.253". But "0.0.0.0" and "255.255.255.255" are
not available.

46

Setting Description

Operating Instructions

Host Name
(DHCP Only)

Default Gateway

*1

(Static/DHCP Only)

DNS Server
Address

*1

(Static/DHCP Only)

Max. Bandwidth
Usage

• If your ISP uses the DHCP function which automatically
assigns the IP address to the camera, enter the ISP­assigned host name. (Host name may be used as an
authentication.)

• Enter ASCII characters for the host name (see page 150).
But [Space], ["], ['], [&], [<] and [>] are not available.

• If you have the assigned Default Gateway address by your
ISP or network administrator, enter it in this data field.

• Set 4 digits (0—255) and 3 periods such as
"192.168.0.253". But "0.0.0.0" and "255.255.255.255" are
not available.

• DNS server address is required in the following conditions.

• Transferring camera images by E-mail or FTP

• Setting cameras by their host names on the Multi-

Camera Setup page

• Using the Viewnetcam.com service

• If you have the assigned DNS server addresses by your
ISP or network administrator, enter them in this data field.
They usually have two addresses.

• Set 4 digits (0—255) and 3 periods such as
"192.168.0.253". But "0.0.0.0" and "255.255.255.255" are
not available.

• The bandwidth can be restricted.

• Select the maximum bandwidth usage from [Unlimited] to
[0.1 Mbps].

• This setting is valid in both IPv4/IPv6.

Note

Set the maximum bandwidth usage seeing the following
file sizes. These are examples for a JPEG file with a
standard image quality. File sizes may change depending
on the image quality or how bright the object is.

160 x 120 pixels: About 5 KB (40 Kbit)
320 x 240 pixels: About 16 KB (128 Kbit)
640 x 480 pixels: About 33 KB (264 Kbit)

[For assistance, please call: 1-800-272-7033] 47

Operating Instructions

Setting Description

Connection Type • Select [Auto Negotiation] normally. If you cannot access

the camera, see page 48 "The Top page is not displayed."
in the Installation/Troubleshooting.

• This setting is valid in both IPv4/IPv6.

*1

If you automatically obtain the IP address from the DHCP server, you do not need to set it.

48

Operating Instructions

2.3 Connecting the Camera to Your IPv6 Network

The Network page offers two options to configure the camera in IPv6.

• [Automatic Setup] automatically assigns an IPv6 address to the camera.

• [Static] allows the user to use a specific IPv6 address.

Note

IPv6 is the expanded protocol created for future Internet expansion. Your
network and your ISP must support IPv6 before you can use this feature.

1. Click [Network (IPv6)] on the Setup page.

2. Click a connection mode.

Normally sets Automatic Setup.

Uses a static IP address.

3. Enter each parameter in the proper data field.

Automatic Setup

The camera is automatically assigned an IPv6 prefix from the IPv6 router, and
produces the original IPv6 address from the IPv6 prefix. If you select [No] at
the Allow Access from the Internet, the camera can be accessed only from the
LAN that has an same IPv6 prefix as the camera.

• Clicking [Cancel] takes you back to the previous page without saving
changes.

[For assistance, please call: 1-800-272-7033] 49

Operating Instructions

Static Setup

You can assign a static IPv6 address to the camera. If you select [No] at the
Allow Access from the Internet, the camera can be accessed only from the
LAN that has an same IPv6 prefix as the camera.

• Clicking [Cancel] takes you back to the previous page without saving

changes.

4. Click [Save] when finished.

• New settings are saved.

• When finished, the following page is displayed.

50

Note

The current network settings are shown on the Status page in the Maintenance
section (see page 118).

Operating Instructions

5. Click [Restart].

• The camera restarts, and the Top page is displayed.

Note

• When you do not know the camera IP address while setting [Automatic
Setup], you can search it by using the Setup Program (see page 142). Or
you can search it on the Status page (see page 118) after accessing the
camera in IPv4.

• If the camera is restarted, all buffered images on the internal memory are
deleted. The buffered images on the SD memory card are not deleted.

Setting Description

Allow Access from
the Internet
(Automatic Setup
Only)

Port Number (Static
Only)

IP address
(Static Only)

Default Gateway
(Static Only)

• If [Yes] is selected at the Allow Access from the Internet,
you can access the camera from the Internet. If [No] is
selected, the camera can be accessed only from the LAN
that has an same IPv6 prefix as the camera.

• The port number is 80 by default. The port number must be
unique for each terminal on your network.

• Do not set the following port numbers.
E.g., FTP: 20 and 21, Telnet: 23, SMTP: 25, DNS: 53,
POP3: 110, HTTPS: 443, ICQ: 4000 and IRC: 6661—

6667.

• Enter only the number (1—65535).

• Some ISPs do not allow you to use port 80. Ask your ISP
or network administrator about the accessible port number
over the Internet.

• Enter a global address. You do not need to enter prefix
length.

• IPv6 address consists of 8 hexadecimal digits divided with
":". Consecutive 0s can be abbreviated as "::".
(E.g. 2001:2:3:4::5)

• If you have the assigned Default Gateway IPv6 address by
your ISP or network administrator, enter it in this data field.

• IPv6 address consists of 8 hexadecimal digits divided with
":". Consecutive 0s can be abbreviated as "::".
(E.g. 2001:2:3:4::5)

[For assistance, please call: 1-800-272-7033] 51

Operating Instructions

Setting Description

DNS Server
Address

• DNS server address is required in the following conditions.

• Transferring camera images by E-mail or FTP

• Setting cameras by their host names on the Multi­Camera Setup page

• Using the Viewnetcam.com service

• If you have the assigned DNS server IPv6 addresses by
your ISP or network administrator, enter them in this data
field. They usually have two addresses.

• IPv6 address consists of 8 hexadecimal digits divided with
":". Consecutive 0s can be abbreviated as "::".
(E.g. 2001:2:3:4::5)

Max. Bandwidth
Usage

• The bandwidth can be restricted.

• Select the maximum bandwidth usage from [Unlimited] to
[0.1 Mbps].

• This setting is valid in both IPv4/IPv6.

Note

Set the maximum bandwidth usage seeing the following
file sizes. These are examples for a JPEG file with a
standard image quality. File sizes may change depending
on the image quality or how bright the object is.

160 x 120 pixels: About 5 KB (40 Kbit)
320 x 240 pixels: About 16 KB (128 Kbit)
640 x 480 pixels: About 33 KB (264 Kbit)

Connection Type • Select [Auto Negotiation] normally. If you cannot access

the camera, see page 48 "The Top page is not displayed."
in the Installation/Troubleshooting.

• This setting is valid in both IPv4/IPv6.

52

Operating Instructions

2.4 What is IPsec?

IPsec provides security for the transmission of sensitive information over
unprotected networks such as the Internet. IPsec authenticates IP packets
between participating IPsec devices.

？

？

？

Unreadable

Image

Allowed User

Readable

Malicious User

Internet

Camera's IPsec Feature

The camera can use IPsec in both IPv4/IPv6. The camera supports the following
IPsec feature.

Item Supported Feature

IKEv1 Pre-shared Key Method

Phase 1 mode
Phase 2 mode
Cipher Algorithm

: Main mode
: Quick mode
: DES-CBC, 3DES-CBC, AES-CBC (128,

192, 256 bits)

Message-Digest

: HMAC-MD5, HMAC-SHA-1

Algorithm

IPsec ESP (Encapsulating Security Payload)

Transport mode, Tunnel mode

*1

*2

Cipher Algorithm

:DES-CBC, 3DES-CBC, AES-CBC (128,
192, 256 bits)

Message-Digest

:HMAC-MD5-96, HMAC-SHA-1-96

Algorithm

*1

The camera does not support aggressive mode.

*2

The camera does not support authentication header (AH).

[For assistance, please call: 1-800-272-7033] 53

Operating Instructions

IPsec Mode Selection

Select transport mode or tunnel mode to access the camera.

Transport Mode (IPv4 Only)

The image is encrypted in the whole way between the camera and your PC. In the
environment of Windows XP Service Pack 1 or later, transport mode is available
only in IPv4.

Transport Mode

Encrypted

Prepare the following requirements.

Item Supported Feature

PC Operating System

Web Browser
ISP Service

: Windows XP Service Pack 1 or later
: Internet Explorer 6.0 or later
: Services for multiple global addresses (A

global address must be set up on your
PC.)

Note

To use IPsec, you need to set up your operating system.
See the Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/ for
the setup.

Camera ISP Service : Services for multiple global addresses (A

global address must be set up to the
camera.)

54

Operating Instructions

Tunnel Mode (IPv4/IPv6)

An IPsec mode of operation where the entire IP packet including IP header is
authenticated and encrypted. A new IP header is added (protecting the entire
original packet). Both VPN clients and VPN gateways can use this mode.

Note

The camera can be accessed only from the PCs under the VPN router. Other
PCs cannot access the camera.

LAN

WAN

Tunnel Mode

Not Encrypted

Prepare the following requirements.

Item Supported Feature

PC Operating System

Web Browser

Router ISP Service

(in IPv4)

ISP Service
(in IPv6)

Note

See the Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/ for
the recommended router.

Camera ISP Service

(in IPv4)

ISP Service
(in IPv6)

Encrypted

: Windows XP, Windows 2000, Windows
Me, Windows 98SE (in IPv4)

: Windows XP Service Pack 1 or later (in
IPv6)

: Internet Explorer 6.0 or later

: Static global address service (A global
address must be set up to the WAN side of
the router.)

: "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4
Tunneling" service

: Services for multiple global addresses (A
global address must be set up to the
camera.)

: "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4
Tunneling" service

[For assistance, please call: 1-800-272-7033] 55

Operating Instructions

2.5 Encrypt the Camera Image in Transport Mode

The camera can encrypt the image using IPsec transport mode.

Note

If you use IPsec, refresh interval slows down.

1. Click [IPsec] on the Setup page.

2. Click Camera in the Transport column.

• If you use transport mode in E-mail or FTP transfer, click No. in the Buffer/
Transfer column.

The display shows that
the communication is in
HTTP and any people can
access the camera if they
have the pre-shared key
(see page 57).

Set up these settings to transfer images in transport mode (see page 111).

3. Enter each parameter in the data field.

56

Operating Instructions

Setting Description

Status • Check the box to use this encryption method.

Pre-Shared Key • It is the key to use in the authentication of communications.

Enter the same pre-shared key as your PC.

• Enter ASCII characters for the host name (see page 150).
But [Space], ["], ['], [&], [<] and [>] are not available.

Note

If the pre-shared key leaks to a third party, it may lead to illegal
access, private information leak or interference. To protect your
security and privacy, pay attention to the following points.

• Make it known only to the specified people.

• Set it as many characters as possible.

• Change the password regularly.

4. Click [Save] when finished.

• New settings are saved.

5. Click [Cancel].

• The IPsec page is displayed.

6. Check [Use] in the IPsec column, check encoding strength, and click [Save].

Setting Description

IPsec • Check the box to enable IPsec features. If you clear the

box, whole IPsec features will be invalid.

Encoding strength • Encoding strength for IPsec can be selected. If you select

[Standard], DES or NULL is valid as an algorithm, and then
the data will become easier to be decrypted.

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Operating Instructions

7. Click [Restart].

8. Set up your PC as it fits to the requirements on page 54.

• Set the FTP server or E-mail server to transfer images.

9. Access the camera (see page 13).

• If you can access the camera, the IPsec setup is complete.

Note

• In IPsec communications, "IPsec" is displayed on the Top page or the
Single Camera page.

• If you cannot communicate using IPsec, see 2.9 IPsec in the
Troubleshooting section of the Installation/Troubleshooting.

• See the Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec
features.

58

Operating Instructions

2.6 Encrypt the Camera Image in Tunnel Mode

The camera can encrypt the image using IPsec tunnel mode.

Note

• Do not set IPsec on the PCs under the VPN router. Communications may
be blocked.

• If you use IPsec, refresh interval slows down.

• The camera can be accessed only from the PCs under the VPN router.
Other PCs cannot access the camera.

1. Click [IPsec] on the Setup page.

2. Click Add in the Tunnel column.

3. Enter each parameter in the data field.

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Operating Instructions

Setting Description

Status • Check the box to use this encryption method.

Pre-Shared Key • It is the key to use in the authentication of communications.

Enter the same pre-shared key as your VPN router.

• Enter ASCII characters for the host name (see page 150).
But [Space], ["], ['], [&], [<] and [>] are not available.

Note

If the pre-shared key leaks to a third party, it may lead to illegal
access, private information leak or interference. To protect your
security and privacy, pay attention to the following points.

• Make it known only to the specified people.

• Set it as many characters as possible.

• Change the password regularly.

Network address • Enter the destination network address.

• Enter "IP address/Prefix length" in the data field.

Router address • Enter the WAN IP address of the VPN router on a

destination network.

Note

• IPv6 link-local address is not available.

• The camera can be accessed only from the PCs under

the VPN router. Other PCs cannot access the camera.

60

4. Click [Save] when finished.

• New settings are saved.

5. Click [Cancel].

• The IPsec page is displayed.

6. Check [Use] in the IPsec column, check encoding strength, and click [Save].

Operating Instructions

Setting Description

IPsec • Check the box to enable IPsec features. If you clear the

box, whole IPsec features will be invalid.

Encoding strength • Encoding strength for IPsec can be selected. If you select

[Standard], DES or NULL is valid as an algorithm, and then
the data will become easier to be decrypted.

7. Click [Restart].

8. Set up your VPN router as shown below.

• To use tunnel mode, you need to set up your VPN router.

IKE Items Settings

Phase 1 Authentication

Method

ID Specifies by address.

Mode Main mode

Diffie-Hellman
MODP Group

Cipher Algorithm Select from DES-CBC, 3DES-CBC or

Message-Digest
Algorithm

Lifetime Specifies by 28800 s (Byte setting is not

Pre-shared Key Method

*1

Specifies 1 or 2.

AES-CBC (128, 192, 256 bits). (Multiple
selections are available.)

HMAC-MD5, HMAC-SHA-1

supported.)

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Operating Instructions

IKE Items Settings

Phase 2 Mode Quick mode

PFS Specifies either of Off, D-H Group 1 or D-

H Group 2.

Cipher Algorithm Select from DES-CBC, 3DES-CBC,

AES-CBC (128, 192, 256 bits) or NULL.
(Multiple selections are available.)

Message-Digest

HMAC-MD5-96, HMAC-SHA-1-96

Algorithm

Lifetime Specifies by 28800 s (Byte setting is not

supported.)

*1

The camera does not support aggressive mode.

• Set up the IPsec policy as the following.

Items Settings

Protocol ANY

Source Network Network address and subnet mask on the LAN side of the

VPN router

Source IP address A global address on the WAN side of the VPN router

Destination Network A global address of the camera

Destination IP address A global address of the camera

9. Access the camera (see page 13).

• If you can access the camera, the IPsec setup is complete.

Note

• In IPsec communications, "IPsec" is displayed on the Top page or the
Single Camera page.

• If you cannot communicate using IPsec, see 2.9 IPsec in the
Troubleshooting section of the Installation/Troubleshooting.

• See the Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec
features.

62

Operating Instructions

2.7 Using UPnP™ (Universal Plug and Play)

UPnPTM can automatically configure your router to be accessed from the Internet.
In order to use this feature, your router needs to support this feature and it must be
enabled. Most router manufacturers disable this feature as the default setting. See
http://panasonic.co.jp/pcc/products/en/netwkcam/technic/rtr_setup/ for
details and see your router manual for how to enable UPnP
enabled on the router, set [Enable] for auto port forwarding.

Note

The camera's UPnPTM does not support IPv6. Use this feature in IPv4.

1. Click [UPnP] on the Setup page.

2. Set up UPnP.

Setting Description

TM

. After the UPnPTM is

Auto Port
Forwarding

Display Short cut
Icon in My
Network Places

• If the network setting is [Static] or [DHCP], enabling auto
port forwarding allows you to access the camera from the
Internet.

Note

If the network setting is [Automatic Setup], enable [Allow
Access from the Internet] on the Network page (see page

46).

• Enabling it displays a shortcut to the camera in the My
Network Places folder.

Note

If you use Windows XP or Windows Me, this feature is
available. Enable UPnP
using this feature (see page 149).

[For assistance, please call: 1-800-272-7033] 63

TM

Windows component before

Operating Instructions

3. Click [Save] when finished.

• New settings are saved.

• When finished, "Success!" is displayed.

4. Click [Go to UPnP page].

• The UPnP page is displayed.

64

Operating Instructions

2.8 Registering with the Viewnetcam.com service

Viewnetcam.com is a free service (dynamic DNS service) that allows you to assign
an easy to remember name to the camera, similar to your favorite web site.
Viewnetcam.com also allows you to easily access the camera, even when your ISP
changes the IP address. Panasonic Communications recommends you to register
with it for the Internet access to the camera. See http://www.viewnetcam.com for
details about the Viewnetcam.com service.

1. Click [Viewnetcam.com] on the Setup page.

2. Check [Enable].

• Clicking [Cancel] cancels your settings without saving changes.

Setting Description

Enable • Check [Enable] to register with the Viewnetcam.com

service. If you clear the box, the Viewnetcam.com service
stops.

Personal
(Camera) URL

Your Account
Link

• The camera's personal URL will be displayed after you
register with the Viewnetcam.com service.

• The URL is displayed to register with the Viewnetcam.com
service. Clicking [Your Account Link] item name displays
the Viewnetcam.com registration website.

3. Click [Save] when finished.

• New settings are saved.

• When finished, "Success!" is displayed.

4. Click [Go to Viewnetcam.com page].

• The Viewnetcam.com page is displayed.

5. Click [Your Account Link].

• The Viewnetcam.com registration website is displayed.

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Operating Instructions

Note

• When the Viewnetcam.com registration website is not displayed, confirm
that the URL is displayed in the right column of the Your Account Link. If
the URL is not displayed, follow the procedures below.

1. Wait for a while, and click [Refresh] on the web browser.

2. Confirm that your network (your PC and camera) is connected to the

Internet.

• Personal (Camera) URL is available after you registered with the
Viewnetcam.com service.

• If port forwarding is not enabled or your network is not connected to the
Internet, the Viewnetcam.com service is not available.

6. Register with the Viewnetcam.com service following the website.

• The Viewnetcam.com page is displayed.

7. Access the camera with a registered URL from the Internet (see page 13).

• When the Top page is displayed, the Viewnetcam.com registration is
complete.

Note

• It may take a maximum of 30 minutes for the registered URL to work.

• If "Expired" is displayed at the Personal (Camera) URL on the
Viewnetcam.com page or at the Camera URL in the DDNS on the Status
page, restart the camera. After that, confirm that your registered URL is
displayed on their pages.

Confirming the Internet access

Due to the router specifications, the image may not be displayed even if you
access the camera from your PC on the same LAN as the camera. In this case,
access the camera following procedures.

• Accessing from the PC on another network (see page 13)

• Accessing from your cell phone (see page 39)

66

Operating Instructions

2.9 Setting Date and Time

The Date and Time page allows you to set date and time. Date and time are used
for image buffer/transfer, operation time and time stamps on the buffered image.

Note

Saving the date and time settings deletes all buffered images on the internal
memory. The buffered images on the SD memory card are not deleted.

1. Click [Date and Time] on the Setup page.

2. Set each parameter.

• Set [Automatic Time Adjustment] to synchronize the time automatically
with an NTP server.

• Clicking [Cancel] cancels your settings without saving changes.

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Operating Instructions

Setting Description

Time Setting • Select date and format (AM/PM or 24 H). These settings

are used for image buffer/transfer, operation time and time
stamps on the buffered image. But E-mail subject and file
name by E-mail or FTP transfer uses only 24 h format.

Automatic Time
Adjustment

Adjust Clock for
Daylight Saving
Time

• NTP (Network Time Protocol) server synchronizes the
camera's internal clock. It adjusts automatically every day.
Check the box to enable it.

• Set the NTP server IP address. In IPv4, set 4 digits (0—

255) and 3 periods such as "192.168.0.253". But "0.0.0.0"
and "255.255.255.255" are not available. In IPv6, set 8
hexadecimal digits divided with ":". Consecutive 0s can be
abbreviated as "::". Or set a host name (1—255
characters).

• Select your time zone.

Note

The camera will not synchronize to the NTP server if the
time setting from the NTP server moves forward or
backward more than 1 hour at a time. This is to protect the
camera's time setting from fraudulent NTP server
tampering, incorrect time information, etc.

• During the daylight saving time, the internal clock is turned
forward an hour. The clock will shift one hour forward at the
set time on the Start Day, and move back one hour at the
set time on the End Day. Check the box to enable it.

Note

An "s" is put between date and time of time stamp when
enabling this feature. The time stamp will be attached to
the transferred images by the Image Transfer feature.

68

3. Click [Save] when finished.

• New settings are saved.

• When finished, "Success!" is displayed.

4. Click [Go to Date and Time page].

• The Date and Time page is displayed.

Note

Date and time settings become incorrect depending on the length of power-on
time or the internal temperature. Using the Automatic Time Adjustment is
recommended.

Operating Instructions

2.10 Changing Camera Settings

The Camera page allows you to set the camera name, white balance, AC power
source frequency, automatic focus range, mounting type, pan/tilt range, return to
specified position, color night view, and vertical resolution settings.

1. Click [Camera] on the Setup page.

2. Set each parameter.

NetworkCamera

Auto

Macro

-175

-120

0

-90

+175

0

Do not move

Home Position

• Clicking [Cancel] cancels your settings without saving changes.

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Operating Instructions

Setting Description

Camera Name • The camera name is displayed on the Single Camera

page.

• Enter ASCII characters (see page 150) or characters in
each language (1—15 characters for a 1-byte character
and 1—7 characters for a 2-byte character). But [Space],
["], ['], [&], [<], and [>] are not available.

White Balance Select from the following options.

• Auto (default) — Automatic adjustment

• Fixed Indoor — Electric bulb (2800 K)

• Fixed Fluorescent

— White (3600 K)

(White)

• Fixed Fluorescent

— Daylight (4000 K)

(Daylight)

• Fixed Outdoor — Solar light (6000 K)

•Hold — Setting [Hold] keeps the current

white balance.

Note

White balance is also saved in the home position, alarm
position and preset buttons.

AC Power
Source
Frequency

Automatic
Focus Range

Mounting Type Set to match the installation method used to mount the camera.

It can select Flicker Correction by power line frequency.

• 60 Hz (default)

•50 Hz

Select 60 Hz in the United States.

Set to "Macro" when viewing objects that are within 1 m (40
inches) of the camera. Set to "Normal" when viewing objects
that are 1 m (40 inches) or further from the camera.

• When positioning the camera in front of a window to view
images on the other side of the window, set the Automatic
Focus Range to "Normal".

• When set to "On the ceiling", the available tilt range is 0 to
+90 degrees.

• When set to "On the table", the available tilt range is -120
to 0 degrees.

70

Setting Description

Pan Range

*1

Select from the following options.

• Minimum — Current settings, -175—+175

• Home Position

*2

— Current settings, -175—+175

•Maximum — Current settings, -175—+175

The values must be selected as minimum home
position maximum.

Note

If you wrongly set the range, your privacy may be seen.
Check the range after the setup.

Tilt Range

*1

Select from the following options.

When the camera is mounted on a ceiling

• Minimum — Current settings, 0—+90

• Home Position

*2

— Current settings, 0—+90

•Maximum — Current settings, 0—+90

When the camera is mounted on a table

Operating Instructions

Return to
Specified
Position

• Minimum — Current settings, -120—0

• Home Position

*2

— Current settings, -120—0

•Maximum — Current settings, -120—0

The values must be selected as minimum home
position maximum.

Note

If you wrongly set the range, your privacy may be seen.
Confirm the range after the setup.

• If the camera is not operated during the specified period,
the camera turns to the specified position.

Note

If you did not set any presets, the camera cannot turn to the
preset position.

[For assistance, please call: 1-800-272-7033] 71

Operating Instructions

Setting Description

Color Night
View

• In the color night view mode, the camera image becomes

brighter in a low illuminance. The camera image returns
normal operation in a bright location.

• In color night view mode, the following may be

experienced:

• Image refresh rate may slow down.

• Images may blur when viewing moving objects or
using Pan/Tilt/Zoom in low illuminance.

• It may take a while to focus on some objects by auto
focusing.

• Images may not be displayed correctly on a TV.

Note

In the color night view mode, the image may have white or
colored circles around the object. This is not a problem,
since it is a CCD sensor characteristic.

Ver tical
Resolution (for
640 x 480
mode)

*1

See page 73 for details about pan/tilt range settings.

*2

These home position settings are displayed as you set on page 28.

When viewing motion images in 640 x 480 resolution, scan
lines may appear when objects pass horizontally in front of the
camera or when the camera pans horizontally. Set to "240" to
remove the scan lines.

72

3. Click [Save] when finished.

• New settings are saved. If the home position is changed, the camera turns
to the home position.

• When finished, "Success!" is displayed.

4. Click [Go to Camera page].

• The Camera page is displayed.

Operating Instructions

Network Camera

Zoom

Focus

Program

Alarm1

Alarm2

Preset

Scan

Pan / Tilt

STD

- +

Brightness

Open

Short

Output

Please click here when gray color screen is displayed

In case of no audio, please click here.

http://panasonic.co.jp/pcc/products/en/netwkcam/technic/sound/index.html

Running in IPv4 mode.

Specifying Pan/Tilt Range

1. Access the camera (see page 13), and click [Single] at the top of the Top page.

2. Open another web browser, and display the Camera page (see page 69).

3. Align the Single Camera page and the Camera page side to side.

NetworkCamera

Auto

Macro

4. Set the pan/tilt range.

• Selecting [Current Settings] displays the current angle of the camera.
Select each value while adjusting the pan/tilt on the Single Camera page.

Note

The values must be selected as minimum home position maximum.

-175

-120

0

-90

+175

0

Do not move

Home Position

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Operating Instructions

When the camera is
mounted on a table

Max.: 0 ˚

Max.: +175 ˚

Min.: -120 ˚

Min.: -175 ˚

When the camera is
mounted on a ceiling

Max.: +90 ˚

Min.: -175 ˚

Min.: 0 ˚

5. Click [Save] on the Camera page.

• New settings are saved. The camera turns to the home position.

Max.: +175 ˚

74

Operating Instructions

2.11 Adjusting Audio

The Audio page allows you to adjust the microphone, the use of external speaker,
microphone sensitivity and external speaker volume.

1. Click [Audio] on the Setup page.

2. Set each parameter.

• Clicking [Cancel] cancels your settings without saving changes.

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Operating Instructions

Setting Description

Output • It controls audio output for external speaker connected to

the camera.

Volume • It controls the volume to output to external speaker.

PC Audio Input
Timeout

Input • It controls audio input from the external microphone

Camera
Microphone
Sensitivity

Mute during Pan/Tilt • You can temporarily stop listening (audio input) when the

• You can set the time to consecutively perceive the audio
from your PC. (1—60 minutes)

connected to the camera.

• You can select the microphone sensitivity.
Minimum: Decreased sensitivity
Standard: Standard setting (default)
Maximum: Enhanced sensitivity

camera pans or tilts.

3. Click [Save] when finished.

• New settings are saved.

• When finished, "Success!" is displayed.

4. Click [Go to Audio page].

• The Audio page is displayed.

76

Operating Instructions

2.12 Changing Authentication Setting and Administrator User Name and Password

The Security: Administrator page allows you to change authentication,
administrator user name and password. The authentication window is displayed,
and allows the registered users to access the camera.

Note

• If you access the camera for the first time, the window to set administrator user
name and password is displayed. Make a note of the user name and password
so that you will not forget them.

• The user name and password should be secured at your own responsibility.
Pay attention to the following points.

• Set the user name and password as many characters as possible.

• Change the password regularly.

IMPORTANT

• It is important to limit access to the camera by use of a unique User Name and
a secret Password. Because the camera is accessed through the Internet it is
possible that the camera could be accessed by unknown individuals, including
those who are commonly known as "hackers," to whom you do not want to
allow access. The use of a unique User Name and a Password known only to
you will help insure that only authorized individuals are given access to the
camera. You have the option of proceeding without a User Name and
Password, but it is strongly recommended that you utilize these protections.

1. Click [Administrator] on the Setup page.

2. Set each parameter.

• Clicking [Cancel] cancels your settings without saving changes.

[For assistance, please call: 1-800-272-7033] 77

Operating Instructions

Setting Description

General
Authentication

User Name/
Password

Authentication has 2 phases.

• If you set [Permit access from guest users], the camera
does not display the authentication window in camera
access. All guest users can view the image without user
name and password.

Note

If you set [Permit access from guest users], [Login] is
displayed at the top of the page. After you log in as an
administrator (see page 80), you can access the Setup
page and the Maintenance page.

• If you set [Do not permit access from guest users], the
camera displays authentication window in camera access.
Users must enter the user name and password.

• User Name (6 to 15 characters): Enter the user name.

• Password (6 to 15 characters): Enter the password.

Note

The password must be different from the user name.

• Retype Password: Reenter the password.

• Enter ASCII characters (see page 150). But [Space], ["], ['],
[&], [<], [>] and [:] are not available.

78

Note

• When setting [General Authentication], set the user name and password.

• When users other than an administrator are accessing the camera,
[Setup] and [Maintenance] tab will not be displayed.

• The user name and password are case sensitive.

3. Click [Save] when finished.

• New settings are saved.

• When finished, "Success!" is displayed.

Operating Instructions

4. Click [Go to Security: Administrator page].

• The Security: Administrator page is displayed.

Note

• When the user name and password have been changed, the camera
displays an authentication window. Enter the user name and password,
and click [OK].

Administrator/General Users/Guest Users

The camera has 3 user levels (administrator, general users and guest users).

Items Administrator General Users Guest Users

User Name and
Password

Number of Users 1 50 —

Accessible Pages All Pages Pages Except For

Access Level All Operations Access level can

Required Required Not Required

Pages Except For

Setup and

Maintenance page

be set for each

general user (see

page 81).

Setup and

Maintenance page

Access level can

be set for guest

users (see page

81).

Note

Guest users mean unregistered users. Set [Permit access from guest users]
on the Security: Administrator page (see page 77).

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Operating Instructions

2.13 Logging in to the Camera

If you set [Permit access from guest users] on the Security: Administrator page,
[Login] is displayed at the top of the page. After you log in as an administrator, you
can access the Setup page and the Maintenance page.

1. Click [Login] at the top of the page.

2. Check the login mode, and click [Login].

Note

The authentication window is displayed. Enter the user name and password.

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3. Enter a valid user name and password according to the Login mode selected

in step 2, and click [OK] to log in to the camera.

Operating Instructions

2.14 Creating, Modifying or Deleting General Users

The General User page allows you to create, modify or delete general users. Up to
50 general users can be registered. The access level is set for each general user.
If you set [Permit access from guest users] on the Security: Administrator page, the
access level can be set for guest users.

Note

• For general users, the Setup and Maintenance tabs are not displayed.

1. Click [General Users] on the Setup page.

2. If you create a general user, click [Create].

• When setting [Do not permit
access from guest users]

• If you change the settings of general users or guest users, select
their name and click [Modify]. The modification page is displayed.

• If you delete a general user, select the name and click [Delete]. The
confirmation page is displayed.

3. Set each parameter.

• Settings for a general user • Settings for guest users

• When setting [Permit access
from guest users]

• Clicking [Cancel] takes you back to the previous page without
saving changes.

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Operating Instructions

Setting Description

User ID List • Up to 50 general users can be registered.

• The list is used to modify or delete general user settings.

User Name/
Password

• User Name (6 to 15 characters): Enter the user name.

• Password (6 to 15 characters): Enter the password.

Note

The password must be different from the user name.

• Retype Password: Reenter the password.

• Enter ASCII characters (see page 150). But [Space], ["], ['],
[&], [<], [>] and [:] are not available.

Access Level Access level is set for each general user. Check the feature to

enable.

• In the limit time of continuous Motion JPEG, set the time to
change the video (Motion JPEG) to still images for each
user. (Not permitted, Unlimited, 10 seconds—60 minutes)
In the refresh interval, set the refresh interval after the
video changes to still images. (3—60 seconds)

• See each page for the following features.
Pan/Tilt Control (see page 24)
Zoom Control (see page 25)
Focus Control (see page 26)
Preset Control (see page 23)
Click to Center Control (see page 21)
Brightness Control (see page 23)
External Output Control (see page 23)
Change Refresh Interval (see page 23)
Change Resolution (see page 23)
Change Quality (see page 23)
Capture Image Button (see page 22)
Listen (see page 32)
Talk (see page 32)
View Multi-Camera page (see page 34)
View Buffered Image page (see page 36)

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4. Click [Save] when finished.

• New settings are saved.

• When finished, "Success!" is displayed.

5. Click [Go to General User page].

Operating Instructions

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Operating Instructions

2.15 Changing Initial Settings on the Single Camera page or the Multi-Camera page

The Image Display page allows you to change initial settings (display settings when
a user accesses the camera) of image resolution, image quality and refresh
interval. You can display a time stamp on the image. The initial language can be
selected from eight languages. The banner can be displayed for administrator or
general users or both.

1. Click [Image Display] at the top of the page.

2. Set each parameter.

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• Clicking [Cancel] cancels your settings without saving changes.

Operating Instructions

Setting Description

Image Resolution • Select the image resolution.

640 x 480 pixels (Only for the Single Camera page)
320 x 240 pixels (default)
160 x 120 pixels (Only for the Multi-Camera page)

Image Quality • Select the image quality.

[Favor Clarity] optimizes for good quality.
[Standard] offers standard quality.
[Favor Motion] optimizes for enhanced motion.

Refresh Interval • Select a refresh interval.

(Motion—60-second interval)

Time stamp setting • You can display a time stamp on the upper left side of

the image. Select from [Not used], [AM/PM format] or
[24H format].

Note

If you enable this feature, the time is also stamped on
the buffered image.

Language • Select the initial language from English, French,

German, Italian, Spanish, Russian, Simplified Chinese
or Japanese. The selected language is displayed as
the initial language on the Top, Single Camera, Multi­Camera and Buffered Image pages. If you select
English or Japanese, all pages can be changed. But if
you select other language, the Setup, Maintenance and
Support pages are displayed only in English.

Banner Display • When the camera accesses the Internet, the banner

displays product information about cameras or
announcements about the latest firmware, etc. from
Panasonic. Checking [Display] for Administrator is
particularly recommended.

• When checked, the banner is displayed for
administrator or general users or both.

• The banner is displayed only on the Single Camera
page (see page 17).

3. Click [Save] when finished.

• New settings are saved.

• When finished, "Success!" is displayed.

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Operating Instructions

4. Click [Go to Image Display page].

• The Image Display page is displayed.

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Operating Instructions

2.16 Configuring Multiple Cameras

The Multi-Camera Setup page allows you to configure the camera IP addresses
and camera names to view multiple images on the Multi-Camera page. These
configurations are required to use the Multi-Camera page. Up to 12 cameras can
be configured.

1. Click [Multi-Camera] on the Setup page.

2. Click [Add].

Note

• If you click the camera number, the modification page is displayed. The
camera setting can be modified or deleted on it.

• If you configured multiple cameras, you can change the camera number.
Select the number, and click [Move].

3. Set each parameter.

• Clicking [Cancel] cancels your settings without saving changes.

Note

If the cameras will be accessed from the Internet, be sure to use the global IP
address. In this situation, local IP addresses such as 192.168. x.x cannot be
used.

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Operating Instructions

Setting Description

Display • Check the box to enable the camera.

IP Address*1 or
Host Name

• Set the IP address or the host name to enable the camera.

*2

Por t No. • Set the port number (1—65535).

Camera Name*3• This camera name is displayed only on the Multi-Camera

page.

*1

In IPv4, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But
"0.0.0.0" and "255.255.255.255" are not available.

In IPv6, set the host name.

*2

Enter ASCII characters for the host name (see page 150). But [Space], ["], ['],
[#], [&], [%], [=], [+], [?], [<] and [>] are not available.

Enter 1—255 characters.

*3

Enter ASCII characters (see page 150) or characters in each language (1—15
characters for a 1-byte character and 1—7 characters for a 2-byte character).
But [Space], ["], ['], [#], [&], [%], [=], [+], [?], [:], [<], and [>] are not available.

Note

• Set the local IP address and port number for the camera on the same

LAN.

• If the cameras will be accessed from the Internet, be sure to use the global

IP address. In this situation, local IP addresses such as 192.168. x.x
cannot be used.

4. Click [Save] when finished.

• New settings are saved.

• The Multi-Camera Setup page is displayed.

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Operating Instructions

2.17 Format the SD memory card

Before you record the camera image, you need to format the SD memory card.

Note

• You can confirm the SD memory capacity on the Status page (see page

118).

1. Insert the SD memory card (see page 36 of the Installation/Troubleshooting).

2. Click [Buffer/Transfer] on the Setup page.

3. Click [Format].

4. Click [OK] on the confirmation window.

• Format is complete.

5. Click [Go to Image Buffer/Transfer page].

• The Image Buffer/Transfer page is displayed.

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Operating Instructions

2.18 Stop the SD Memory Recording

After you stop the SD memory recording, remove the SD memory card.

Note

• You can confirm the SD memory capacity on the Status page (see page

118).

1. Click [Buffer/Transfer] on the Setup page.

2. Click [SD video recording stop].

3. Click [OK] on the confirmation window.

• The SD memory recording is stopped.

4. Click [Go to Image Buffer/Transfer page].

• The Image Buffer/Transfer page is displayed.

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Note

• If the camera is restarted (see page 119), the SD memory recording starts

again.

• If you remove the SD memory card and insert it again, the SD memory

recording starts again (see page 36 of the Installation/Troubleshooting).

• Ensure that recording has been stopped, before removing the SD memory

card. If the SD memory card is removed while recording, the image file will
most likely become unreadable. In this case, format the SD memory card
again. (Files will be deleted.)

Operating Instructions

2.19 Buffering or Transferring Images by Timer

The Image Buffer/Transfer page allows you to enable image buffer/transfer by E­mail or FTP.

Note

If you are recording images to the SD memory card, refresh interval slows
down.

1. Click [Buffer/Transfer] on the Setup page.

2. Click [No.] to enable buffer/transfer.

3. Check [Enable Image Buffer/Transfer], select [Timer] for trigger, and click

[Next>].

Note

If you click [Save], all buffered images on the SD memory card are deleted.

• Click [Delete Buffered Images] to delete this buffered images.

• Click [Save] to save the settings.

• Clicking [Cancel] takes you back to the Image Buffer/Transfer page without
saving changes.

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Operating Instructions

Setting Description

Enable Image
Buffer/Transfer

Tr i g g e r • Selecting [Timer] enables the camera to buffer/transfer the

• Check the box to enable the buffer/transfer. Clear the box
to disable it.

image by timer.

• Selecting [Alarm 1 or 2] enables the camera to buffer/
transfer the image by alarm signal.

4. Set the time, and click [Next>].

Note

The timer works by an internal clock. Set the date and time before using timer
buffer/transfer (see page 67).

• Clicking [<Back] takes you back to the previous page.

• Clicking [Cancel] takes you back to the Image Buffer/Transfer page without
saving changes.

Setting Description

A day of the
week

• Check the box to enable the day. Clear the box to disable it.

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Active Time of
Tr i g g e r

• Select the [Always] option when you do not specify the time
period. If you specify the time period, select the time period
option and set the time period.

5. Set the image settings, and click [Next>].

• Clicking [<Back] takes you back to the previous page.

• Clicking [Cancel] takes you back to the Image Buffer/Transfer page without
saving changes.

Setting Description

Operating Instructions

Image
Resolution

Image Quality • Select the image quality.

• Select image resolution (640 x 480, 320 x 240 (default) or
160 x 120 pixels) to buffer or transfer.

[Favor Clarity] optimizes for good quality.
[Standard] offers standard quality.
[Favor Motion] optimizes for enhanced motion.
[Mobile Phone] is for a transfer to a cell phone.

Note

640 x 480 pixels cannot be set for a transfer to a cell phone.

6. Set the image buffer frequencies, and click [Next>].

Note

Due to the network environment, object, number of accesses, enabling IPsec,
SD memory recording, the camera may not record the numbers of images as
you set. In this case, set the image buffer frequencies longer.

• Clicking [<Back] takes you back to the previous page.

• Clicking [Cancel] takes you back to the Image Buffer/Transfer page without
saving changes.

Setting Description

Image Buffer
Frequency

• Select the image buffer frequency to buffer or transfer the
image. (1 image per hour—30 images per second)

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Operating Instructions

7. Select the transfer method, and click [Next>].

• Clicking [<Back] takes you back to the previous page.

• Clicking [Cancel] takes you back to the Image Buffer/Transfer page without
saving changes.

Note

If you transfer image by E-mail or FTP, confirm that the default gateway and
DNS server addresses are assigned correctly (see page 44 and page 49).

Setting Description

94

No Transfer, No
Memory
Overwrite

No Transfer,
Memory
Overwrite

FTP • The camera transfers the image to an FTP server (see

E-mail • The camera transfers the image by E-mail (see page 97).

• If the internal memory or the SD memory card is full, the
camera stops the buffer.

• If the internal memory or the SD memory card is full, the
camera deletes the old images, and continues to buffer the
image.

page 95).

Operating Instructions

When you set [FTP] for Transfer Method

Select [FTP], and click [Next>]. The following page is displayed.

• Clicking [<Back] takes you back to the previous page.

• Clicking [Cancel] takes you back to the Image Buffer/Transfer page without
saving changes.

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Operating Instructions

Setting Description

Server IP
Address or
Host Name

• If you set the server IP address, set 4 digits (0—255) and 3
periods such as "192.168.0.253". But "0.0.0.0" and

*1

"255.255.255.255" are not available. Or set a host name (1—
255 characters).

• You can set IPv6 address.

Por t No. • Enter the number (1—65535). Usually set to 21.

Login ID

*2

• If your ISP requires a login ID, set it (0—63 characters).

Password*2• If your ISP requires a password, set it (0—63 characters).

Login Timing • Select the login timing to an FTP server. If you set [One Time]

during 1-minute transfer, the camera logs in to the server only
once, and can reduce the time to log in or log out.

Upload File

*1

Name

• Set the file name to save on an FTP server. Enter 1—234
characters. Entering "\" creates directories for a file. (E.g.
NetworkCamera\image.jpg)

Overwrite
Setting

• Selecting [Overwrite File] saves and overwrites the image on
the server. Selecting [Save as New File with Time Stamp]
saves the image attaching time stamps on the file name, and
the images are not overwritten.

Data
Tr a n sf e r

• Select [Passive Mode] normally. If FTP does not work, select
[Active Mode] and check the operation.

Method

*1

But [Space], ["], ['], [&], [<] and [>] are not available.

*2

But ["] is not available.

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Operating Instructions

When you set [E-mail] for Transfer Method

Select [E-mail], and click [Next>]. The following page is displayed.

• Clicking [<Back] takes you back to the previous page.

• Clicking [Cancel] takes you back to the Image Buffer/Transfer page without
saving changes.

Note

The camera works only with an SMTP (Simple Mail Transfer Protocol) server.
It does not work with mail servers like "Hotmail

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®

" using a web browser.

Operating Instructions

Setting Description

SMTP Server IP
Address or Host

*1

Name

• If you set the server IP address, set 4 digits (0—255) and
3 periods such as "192.168.0.253". But "0.0.0.0" and
"255.255.255.255" are not available. Or set a host name
(1—255 characters).

• You can set IPv6 address.

Por t No. • Enter the number (1—65535). Usually set to 25.

POP3 Server IP
Address or Host

*1

Name

• If you set the server IP address, set 4 digits (0—255) and
3 periods such as "192.168.0.253". But "0.0.0.0" and
"255.255.255.255" are not available. Or set a host name
(1—255 characters).

• You can set IPv6 address.

Por t No. • Enter the number (1—65535). Usually set to 110.

Login ID

*2

• If your ISP requires a login ID to log in to a POP3 server,
set it (0—63 characters).

Password

*2

• If your ISP requires a password to log in to a POP3 server,
set it (0—63 characters).

Reply E-mail
Address

*2

Destination E­mail Address

• Set the sender's E-mail address. We recommend you to
set the administrator's E-mail address.

• Set the destination E-mail address (up to 3).

*2

1—3

Subject

*2

• Enter a subject with ASCII characters (see page 150) or
characters in each language (0—44 characters for a 1-byte
character and 0—22 characters for a 2-byte character).

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Te x t • Enter text with ASCII characters (see page 150) or

characters in each language (0—63 characters for a 1-byte
character and 0—31 characters for a 2-byte character). But
["] and [end-of-line] key are not available.

*1

But [Space], ["], ['], [&], [<] and [>] are not available.

*2

But ["] is not available.

Operating Instructions

8. Confirm the settings, and click [Save].

• New settings are saved.

• When finished, "Success!" is displayed.

9. Click [Go to Image Buffer/Transfer page].

• The Image Buffer/Transfer page is displayed.

Note

• If you click [Save] on the Image Buffer/Transfer page, all buffered images
on the SD memory card are deleted.

• If you are buffering images on the internal memory, the following
operations also delete all buffered images.

• Turning off the camera.

• Saving the Date and Time page.

• Restarting, updating firmware or resetting the camera to factory

default.

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Operating Instructions

2.20 Buffering or Transferring Images by Alarm Signal

The Image Buffer/Transfer page allows you to enable image buffer/transfer by E­mail or FTP.

Note

If you are recording images to the SD memory card, refresh interval slows
down.

1. Click [Buffer/Transfer] on the Setup page.

2. Click [No.] to enable buffer/transfer.

3. Check [Enable Image Buffer/Transfer], select [Alarm 1 or 2] for trigger, select

[Rising: GND to Open (High).] or [Falling: Open (High) to GND.] and click
[Next>].

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Note

If you click [Save], all buffered images on the SD memory card are deleted.

• Click [Delete Buffered Images] to delete this buffered images.

• Click [Save] to save the settings.

• Clicking [Cancel] takes you back to the Image Buffer/Transfer page without
saving changes.