Panasonic BB-HCE481A, BB-HCM381A User Manual

Download

Page 1

Operating Instructions

Network Camera

Model No. BB-HCM381A

BB-HCE481A

Indoor Use Only

(AC Adaptor Type)

(PoE Type)

Please read this manual before using, and save this manual for future reference. Panasonic Network Camera Website: http://www.panasonic.com/netcam

for customers in the USA or Puerto Rico

Page 2

Operating Instructions

Main Features

This manual is for both BB-HCM381A (AC Adaptor Type) and BB-HCE481A (PoE Type). Available features and operations are different in part depending on the model. Read this manual carefully and use the Network Camera properly.

IPv6*1 Network Camera

Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6). IPv6 was created to address the additional IP addresses that will be needed as the Internet continues to expand. Since the camera also supports the currently used IPv4, its "dual stack" design will seamlessly operate while IPv6 is phased in. For more information regarding IPv6, see page 15, or visit http://www.ipv6.org/.

PoE (Power over Ethernet) Supported*2 (For Only BB-HCE481A [PoE Type])

The camera supports PoE (Power over Ethernet), and be powered up by using an Ethernet cable without the AC adaptor.

Audio 2-way Communication*3 (Walkie-talkie Type)

2-way audio communication is now possible between your Network Camera and PC. By connecting a user-supplied microphone and speaker*4 to both the camera

and to the PC, you will be able to speak to and hear anyone within range of the camera.

For example, the camera can be used in the following various locations:

• In the baby's room, to hear if the baby is crying.

• At the front door, to see and hear who is at the door.

• In the children's play room, to see and hear if they are safe.

Note

• PLEASE NOTE that under certain circumstances, audio/video recording may be PROHIBITED by law. This device should be used only in compliance with all applicable federal, state and local statutes.

To connect using IPv6, subscribe to your ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4 Tunneling" service. The camera does not function on IPv6-only networks.

BB-HCE481A works with a PoE hub only. No port for AC adaptor.

The audio feature does not work well on cell phones. The Talk button and Listen button cannot be used simultaneously. Depending on the network environment and traffic conditions, the audio may be delayed or may break up.

The speaker connected to the camera requires a built-in amplifier.

Page 3

Operating Instructions

Motion Detection

The camera has a Motion Detection feature that detects movement, such as people, based on the preset threshold and sensitivity of the camera.

You can buffer the camera images, transfer images to an FTP server or send Emails using the Motion Detection function as a trigger.

Better Image Quality

The CCD sensor and the color night view mode provides better image quality and low light performance.

• The CCD sensor gives you clear image.

• You can monitor live video (Motion JPEG) that refreshes its image 30 frames per second.

• Color night view mode allows you to monitor the camera in low illuminance.

Remote Pan/Tilt/Zoom/Focus

The following features allow you to operate Network Camera from web browser on your PC. High speed Pan/Tilt operation can move the lens horizontally from -175° to +175° and vertically from -120° to 0° in mounting on the table and from 0° to +90° in mounting on the ceiling. This movable lens allows you to view a wide range of perspective from a distant place. Network Camera has a 42x magnifying capacity: a 21x optical zoom and a 2x digital zoom. Automatic and Manual Focusing features provide you with detailed and distinct images. Additionally, the following control features are available to easily and quickly monitor the camera.

Click to Center ........ When you click a certain point on the camera image, the

camera moves to display that point in the center of the image.

Preset Position ........ You can register 20 preset positions. When you select a

preset position, the camera moves to that position.

Output Control ........ You can control external devices (Open or Short to

GND) (E.g., turning a light on or ringing a buzzer).

Video Output

Network Camera has an analog composite output terminal. You can view images from Network Camera on TV and record them on videotapes.

SD Memory Card*1 Recording

The camera has an SD memory card slot. You can record camera images to the SD memory card. If you enable alarm buffer/transfer, you can record the image at the timing of signal detection of door sensor or light. If you enable 1-minute interval timer buffer/transfer to 1 GB SD memory card, you can record about 58,000 images (320 x 240 resolution and standard quality) for about 41 days.

The camera supports 2 GB, 1 GB, 512 MB, 256 MB, 128 MB or 64 MB Panasonic SD memory card (customer-provided).

Page 4

Operating Instructions

Enhanced Multi-Camera Page

The Multi-Camera page displays the moving images from up to 4 cameras, while supporting audio 2-way communication with each. This camera allows you to switch between 3 sets of 4 cameras. Additionally, static images from a maximum of 12 cameras can be displayed on a single page.

DynamicDNS Service Support

DynamicDNS service allows you to access the camera over the Internet with a domain name of your choice (e.g. bob.viewnetcam.com) instead of a global IP address.

Multi-Language Display

The Top page, Single Camera and Multi-Camera page can be displayed in English, French, German, Italian, Spanish, Russian, Simplified Chinese, Korean or Japanese. The Setup, Maintenance and Support pages are displayed only in Simplified Chinese, English or Japanese.

Abbreviations

• UPnP is the abbreviation for Universal Plug and Play.

• "Network Camera" is called "Camera" in this manual.

• "Setup CD-ROM" is called "CD-ROM" in this manual.

Trademarks

• Adobe, Acrobat and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

• Microsoft, Windows, Hotmail and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

• SD mark is a trademark of the SD Card Association.

• This software is based in part on the work of the Independent JPEG Group.

• Screen shots reprinted with permission from Microsoft Corporation.

• All other trademarks identified herein are the property of their respective owners.

Page 5

Operating Instructions

1 Camera Monitoring ....................................................... 8

1.1 BB-HCM381A Feature Locations ...................................................8

1.1.1 Front View...................................................................................................8

1.1.2 Rear View...................................................................................................9

1.1.3 Bottom View...............................................................................................9

1.2 BB-HCE481A Feature Locations..................................................10

1.2.1 Front View.................................................................................................10

1.2.2 Rear View.................................................................................................11

1.2.3 Bottom View.............................................................................................11

1.3 How to Turn on the Camera..........................................................12

1.4 Accessing the Camera .................................................................13

1.4.1 To Access the Camera in IPv6.................................................................15

1.5 Viewing the Single Camera page .................................................17

1.5.1 Displaying the Banner ..............................................................................20

1.5.2 Auto Centering the Image (Click to Center)..............................................21

1.5.3 Capturing a Still Image.............................................................................22

1.5.4 Using the Operation Bar...........................................................................23

1.5.5 Zooming In and Out..................................................................................26

1.5.6 Automatic and Manual Focusing ..............................................................28

1.5.7 Setting Home Position/Alarm Position/Preset Position.............................30

1.6 Listening to Camera Audio and Talking through the Camera .......34

1.7 Viewing the Multi-Camera page....................................................36

1.8 Viewing the Buffered Image page.................................................38

1.8.1 Deleting Buffered Images.........................................................................40

1.9 Viewing Still Images on Your Cell Phone......................................41

1.9.1 Enabling or Disabling the Buffer/Transfer on your Cell Phone..................44

2 Using the Camera's Basic Features.......................... 45

2.1 Setup Page of the Camera...........................................................45

2.2 Connecting the Camera to Your IPv4 Network .............................48

2.3 Connecting the Camera to Your IPv6 Network .............................53

2.4 What is IPsec?..............................................................................57

2.5 Encrypting the Camera Image in Transport Mode........................60

2.6 Encrypting the Camera Image in Tunnel Mode ............................63

™

2.7 Using UPnP

(Universal Plug and Play)......................................67

Page 6

Operating Instructions

2.7.1 Connecting the Camera to a Router that Supports UPnP

2.7.2 Connecting the Camera to a Router that Does Not Support UPnP

™

(IPv4 Only)..................................................................68

™

(IPv4 Only)....................................................68

2.8 Registering with the DynamicDNS Service ................................. 70

2.8.1 DynamicDNS Service (IPv4/IPv6)............................................................75

2.9 Setting the Date and Time........................................................... 77

2.10 Changing Camera Settings.......................................................... 80

2.11 Adjusting Audio............................................................................ 86

3 Registering Users .......................................................88

3.1 Changing the Authentication Setting and Administrator User

Name and Password.................................................................... 88

3.2 Logging in to the Camera ............................................................ 92

3.3 Creating, Modifying or Deleting General Users........................... 93

4 Buffering or Transferring Images ..............................96

4.1 Procedures of Buffering or Transferring Images.......................... 96

4.2 Buffering or Transferring Images by Timer................................... 97

4.3 Buffering or Transferring Images by Alarm Signal ..................... 107

4.4 Buffering or Transferring Images by Motion Detection Signal.... 119

4.5 Transferring Camera Images in Transport Mode ....................... 131

4.6 Transferring Camera Images in Tunnel Mode............................ 132

4.7 Setting the Motion Detection ..................................................... 133

4.8 Setting Alarm Log Notification ................................................... 137

4.9 Using the SD Memory Card....................................................... 140

4.9.1 Format the SD Memory Card.................................................................142

4.9.2 Start the SD Memory Recording............................................................143

4.9.3 Stop the SD Memory Recording............................................................144

5 Using Other Features................................................145

5.1 Changing Initial Settings on the Single Camera page or

the Multi-Camera page .............................................................. 145

5.2 Configuring Multiple Cameras................................................... 148

5.3 Specifying Operation Time ........................................................ 150

5.4 Controlling External Output ....................................................... 152

Page 7

Operating Instructions

5.5 Changing the Indicator Display...................................................153

6 Camera Maintenance................................................ 154

6.1 Maintenance page......................................................................154

6.1.1 Confirming the Status.............................................................................155

6.1.2 Confirming Session Status.....................................................................155

6.1.3 Confirming Alarm Logs...........................................................................156

6.1.4 Restarting the Camera...........................................................................157

6.1.5 Updating the Camera Firmware.............................................................158

6.1.6 Creating the Configuration File...............................................................160

6.1.7 Loading Settings from a Configuration File ............................................161

6.1.8 Resetting the Camera to Factory Default...............................................162

6.2 Support page..............................................................................163

6.2.1 The Help page........................................................................................163

6.2.2 Product Information................................................................................163

6.2.3 Support Information................................................................................163

6.3 External I/O.................................................................................164

7 Other Information ..................................................... 166

7.1 FACTORY DEFAULT RESET Button ..........................................166

7.2 Default Setting List......................................................................167

7.3 Cleaning .....................................................................................178

7.4 Setting an IP Address on Your PC..............................................179

7.5 Using Setup Program .................................................................180

7.6 Setting Your PC..........................................................................186

7.6.1 Setting Proxy Server Settings on a Web Browser..................................186

7.6.2 Setting UPnP™ to Display Camera Shortcut in My Network Places......189

7.6.3 Setting the Internet Temporary File Setting on the Web Browser...........189

7.7 ASCII Character Table................................................................190

7.8 File Size and Number of Buffered Images..................................191

7.9 Number of Images on the SD Memory Card..............................192

7.10 Specifications .............................................................................193

8 Index .......................................................................... 196

Page 8

Operating Instructions

1Table of Contents

1 Camera Monitoring

1.1 BB-HCM381A Feature Locations

1.1.1 Front View

Auto Focus/Zoom Lens

Wide: 5 mm (3/16 inches) —Infinity Tele: 1 m (3 feet 3 inches) —Infinity

Indicator

The indicator color shows camera status (see page 153).

SD Memory Card Cover

Protects the SD Memory Card from dust. Remove the cover only when removing the SD Memory Card (see page 140).

Indicator Display

Power on

Normal Operation*

Automatic Setup

Using DHCP

Updating Firmware

FACTORY DEFAULT RESET

*1 The indicator turns orange if the camera is not connected to the LAN. *2 The indicator blinks orange if the camera is not connected to the LAN. *3 See page 3 and 4 the Troubleshooting on the CD-ROM for information on indicator error

codes.

Not on LAN

On LAN

Setting

Finished setting

Getting IP address*

Got IP address

button pressed

Failure Orange blinking (About a 2-second interval)

UPnP

Internal Failure Red blinking*

Orange blinking Green

Orange blinking

Green blinking

Green

Green blinking

Green

Orange blinking

Orange blinking Turning off

(The camera restarts after that.)

Green

Page 9

1.1.2 Rear View

Operating Instructions

External I/O

(See page 164)

Ethernet (LAN) port

Connects the camera to

your LAN.

Audio/Video terminal

(See Getting Started)

1.1.3 Bottom View

FACTORY DEFAULT

RESET button

Resets settings to default

(see page 166).

Hole for Ceiling Plate A

Used for ceiling

mounting

(See Installation Guide).

DC IN jack

Connects the camera to the AC adaptor.

Hook for AC Adaptor Cord

Used to secure the AC adaptor cord.

MAC Address and

Serial Number are

indicated on the label.

Page 10

Operating Instructions

1.2 BB-HCE481A Feature Locations

1.2.1 Front View

Auto Focus/Zoom Lens

Wide: 5 mm (3/16 inches) —Infinity Tele: 1 m (3 feet 3 inches) —Infinity

Indicator

The indicator color shows camera status (see page 153).

SD Memory Card Cover

Protects the SD Memory Card from dust. Remove the cover only when removing the SD Memory Card (see page 140).

Indicator Display

Power on

Normal Operation

Automatic Setup

Using DHCP

Updating Firmware FACTORY DEFAULT

RESET button pressed

UPnP

Internal Failure

*1 The indicator blinks orange if the camera is not connected to the LAN. *2 See page 5 and 6 the Troubleshooting on the CD-ROM for information on indicator error

codes.

On LAN

Setting

Finished setting

Getting IP address*

Got IP address

Failure Orange blinking (About a 2-second interval)

Orange blinking Green

Green blinking

Orange blinking Turning off

(The camera restarts after that.)

Green blinking

Green

Green blinking

Green

Orange blinking

Orange* Red blinking*

Green

Page 11

1.2.2 Rear View

Audio/Video terminal

(See Getting Started)

1.2.3 Bottom View

FACTORY DEFAULT

RESET button

Resets settings to default

(see page 166).

Operating Instructions

External I/O

(See page 164)

PoE IN port

Connects the camera to your PoE hub.

MAC Address and

Serial Number are

indicated on the label.

Hole for Ceiling Plate A

Used for ceiling

mounting.

(See Installation Guide)

Page 12

Operating Instructions

1.3 How to Turn on the Camera

Connecting the AC cord (for BB-HCM381A) or the Ethernet cable (for BBHCE481A) turns the camera on, and disconnecting the AC cord (for BBHCM381A) or Ethernet cable (for BB-HCE481A) turns the camera off.

BB-HCM381A

• Connecting the plug of the AC cord to the outlet turns the camera on.

• Disconnecting the plug of the AC cord from the outlet turns the camera off.

BB-HCE481A

• Connecting the Ethernet cable to the Ethernet port on the PoE hub turns the camera on.

• Disconnecting the Ethernet cable from the Ethernet port on the PoE hub turns the camera off.

BB-HCE481A does not support the AC adaptor and needs the PoE hub.

Page 13

Operating Instructions

1.4 Accessing the Camera

1. Start up the web browser on your PC.

2. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and

press [Enter] on the keyboard.

• When the port number is 80 (default), you do not need to include the port number in the address. See page 50 for details about the port number.

• For IPv6 connection, see page 15 and page 16, and confirm that your equipment meets the requirements. Enter "http://(IPv6-registered URL):Port Number

• If the camera image is not displayed, see "Camera Image/Page Display Troubleshooting" on page 9 of the Troubleshooting on the CD-ROM.

E.g. http://192.168.0.253:50000 (in IPv4)

http:// .viewnetcam.com:50000 (in IPv6)

3. The Enter Network Password window is displayed. Enter the user name and

password that you set previously, and click [OK].

Note

• When [Permit access from guest users] is set on the Security: Administrator page, the authentication window will not be displayed.

" on the address bar.

Page 14

Operating Instructions

4. Click the following tabs to display each page.

A B C D E F G

Select a language

Version Number

Displays IPv4, IPv6 or IPsec connection.

A To Single Camera page (page 17) B To Multi-Camera page (page 36) C To Buffered Image page (page 38) D To Setup page (page 45) E To Maintenance page (page 154) F To Support page (page 163) G To log in to the camera (page 92)

Note

• When users other than an administrator are accessing the camera, the [Setup] and [Maintenance] tabs are not displayed. Additionally, when [Do not permit access from guest users] or [Permit access from guest users (mobile only)] is set on the Security: Administrator page, the [Login] tab will not be displayed.

• If [View Multi-Camera page] or [View Buffered Image page] is not permitted on the General User page, the [Multi-Camera] and [Buffered Image] tabs will not be displayed.

5. Close the web browser.

Page 15

Operating Instructions

1.4.1 To Access the Camera in IPv6

You need to prepare the following to access the camera in IPv6.

• PC Requirements

Operating System: Windows XP Service Pack 1 or later Web Browser: Internet Explorer 6.0 or later

• An IPv6 Router

• An IPv6 Connection Service

To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4 Tunneling" service. The camera does not function on IPv6-only networks.

IPv6 Domain Name Service

In Windows XP, you cannot access the camera by entering its IP address in the web browser. Enter the IPv6 URL that was registered using the domain name service. We recommend the Viewnetcam.com service (see page 70) as a domain name service. Ask your ISP about other IPv6 domain name services.

What is IPv6?

• IPv6 is short for "Internet Protocol Version 6".

• IPv6 was created to provide the additional IP addresses that will be needed as the Internet continues to expand.

• IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a number of years during a transition period.

• Though most ISPs (Internet Service Providers) do not yet support IPv6, many local networks already use it. When your ISP supports IPv6, your Panasonic Network Camera will be ready!

• For more information, visit http://www.ipv6.org/.

Setting up the IPv6 Router, your PC, and the Camera

Setting up the IPv6 Router

Set up the router as you subscribe to the IPv6 service. If access from the WAN side is disabled on the router, enable the TCP packets from the WAN side using packet filtering. See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for information about the recommended routers.

Page 16

Operating Instructions

Setting up your PC

1. Click [Start] [All Programs] [Accessories] [Command Prompt].

• The Command Prompt window is displayed.

2. Enter "ipv6 install".

• "Succeeded" is displayed.

Note

• If Windows XP Service Pack 1 or later is not installed, "Succeeded" will not be displayed. Install it on your PC.

• When you use Windows XP Service Pack 2, click [Start] [Control Panel] [Security Center] [Windows Firewall] [Advanced] tab [Settings] button of ICMP in the Windows Firewall window, then check [Allow incoming router request] check box in the ICMP Settings window.

3. Enter "ipconfig".

• If the IPv6 address is properly assigned to your PC, IPv6 address will be displayed in the window.

Setting up the Camera

Usually, an IPv6 address is automatically assigned. To assign a static IPv6 address, see page 53. To access the camera in IPv6, you need to subscribe to a domain name service such as Viewnetcam.com, and register the URL.

Confirming that You Can Access the Camera

Confirm that the image is properly displayed (see page 13).

Page 17

1.5 Viewing the Single Camera page

1. Access the camera (see page 13).

• The Top page is displayed.

2. Click the [Single] tab at the top of the page.

• When the Security Warning window is displayed, click [Yes] (see page 19).

• See page 20 for the Security Warning window when using Microsoft Windows® XP Service Pack 2.

Capture Image

Button

(See page 22)

Operation Bar

(See page 23)

Operating Instructions

Audio Control Bar (Talk Button, Listen Button and Adjustment Bar)

(See page 34)

Click to Center

(See page 21)

Click the URL in case of no audio.

Displaying to operate with IPv4, IPv6, or IPsec.

Banner (optional)

(See page 20)

3. Close the web browser.

Note

• When the camera image is not displayed immediately or correctly, click [Refresh] on the web browser's tool bar. The image will be refreshed.

• The refresh interval is set to [Motion] by default. The setting can be changed on the operation bar (see page 23).

• The refresh interval may change depending on the network condition, PC performance and what object you view. SD memory recording, using IPsec or enabling Motion Detection will also increase the refresh interval.

Page 18

Operating Instructions

• When displaying video (Motion JPEG), the camera allows up to 30 simultaneous accesses. The 31st user trying to access will see a gray screen. The Buffered Image page is also limited to a maximum of 30 simultaneous accesses.

• To reduce the data traffic, the video can be automatically changed to refreshing still images on the General User page (see page 93).

• To display the Single Camera page directly, add it to the [Favorites] on the web browser.

• To view dark images, enable color night view mode on the Camera Setup page (see page 80). The image will be brighter, but the refresh interval may increase and image quality may decrease in a dark place. (See page 80).

• The following error messages can be displayed.

Error Message Cause and Remedy

The operation time has ended.

The maximum number of accesses has been exceeded.

Images cannot be displayed outside the Operation Time (see page 150).

The camera allows a maximum of 30 simultaneous accesses when the Refresh Interval is set to [Motion] and when accessing the Buffered Image page. Users who try to access the camera when the maximum number of access has already be reached will see a gray screen. To view camera images, wait, then click the Refresh button on your browser. If viewing the Single Camera page, you can also switch to still images.

Page 19

Operating Instructions

Security Warning window

When trying to view a video (Motion JPEG) for the first time, a Security Warning for ActiveX

If you cannot install ActiveX Controls or you cannot see the video using the Internet Explorer

• In Internet Explorer, click [Tools] [Internet Options] [Security] tab and click

• ActiveX Controls can be installed from the CD-ROM.

• ActiveX Controls can be downloaded from the Panasonic Network Camera

Note

• When the IP address was changed for the camera, enter it on the address bar.

• Video may not be displayed or audio may not be heard immediately. Wait for a

• If you use a proxy server, set the web browser not to access the proxy server

• In some corporate network environments, a firewall may be used for security

Controls will be displayed. When using Windows 2000 or Windows XP,

[Custom level]. (1) Check "Prompt" in "Download signed ActiveX Controls". (2) Check "Enable" in "Run ActiveX Controls and plug-ins".

(1) Restart the PC. (2) Confirm that Internet Explorer is closed. (3) Double-click"ocx\ActiveXInst.exe" on the CD-ROM.

support website at http://panasonic.co.jp/pcc/products/en/netwkcam/.

moment.

(see page 186).

purposes. This may prevent motion video from being displayed. In this situation we recommend:

– Contacting your network administrator. – Using regularly refreshed images rather than video.

Page 20

Operating Instructions

Security Warning window on Microsoft Windows XP Service Pack 2

To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be installed.

Follow the steps shown below to install ActiveX Controls.

1. Click the warning displayed above the tabs, and click [Install ActiveX

Control...].

2. Click [Install].

********

1.5.1 Displaying the Banner

An image and its linked website can be specified for a banner. To display the banner, the Banner Display settings need to be set on the Image Display page (see page 145). Clicking the banner displays the website of the set URL Link. The Banner Display is not enabled as the default.

Page 21

Operating Instructions

1.5.2 Auto Centering the Image (Click to Center)

Using your mouse, click any portion of the camera image. As long as it is within the pan/tilt range of the camera, the image will automatically move to place the selected point in the center of the screen.

1. Move the cursor to the desired point.

Cursor

2. Click it.

• The clicked point is centered.

• See page 25 for the pan/tilt operation.

Note

• When End Display appears on the operation bar, Click to Center does not work beyond the pan/tilt end (see page 23).

• The camera may not center exactly on the clicked point depending on the lens direction.

• If Click to Center is not permitted on the General User page (see page 93), the function will not operate.

Page 22

Operating Instructions

1.5.3 Capturing a Still Image

Still images can be saved on your PC.

1. Operate pan/tilt and select a resolution to display an image.

2. Click the capture image button.

Capture Image Button

• The camera image opens in another window.

3. Right-click the image, and select [Save Picture As...].

• The Save as dialog box is displayed.

4. Specify a folder, enter the file name and click [Save].

• The camera image is saved at that location.

5. Click [Close].

Page 23

1.5.4 Using the Operation Bar

Operating Instructions

(1)

(2)

(3)

(4)

(5)

(6)

(1) End Display and Preset Display: When the pan/tilt

has reached the end of its range, the End Display (Left End, Right End, Up End or Down End) appears. When the zoom or focus operation has reached the end, Wide End, Tele End, Near End, or Far End appears. When you select a preset, the preset name appears.

(2) Pan Scan/Tilt Scan: Moves the lens throughout the horizontal ( ) or vertical ( ) range, and returns to the

original position. (3) Pan/Tilt/Home Position: Controls lens direction.

Pan ( : Left, : Right), Tilt ( : Up, : Down) and Home Position ( : Center [Default])

(4) Zoom Buttons: Zooms in or out on the camera image.

(5) Focus Buttons: Used to adjust the focus. (6) Home Position, Alarm Position, Preset Position:

Applies the camera direction to a preset position. You can preset 20 positions (see page 30—page 33).

When the External I/O detects a signal, the camera can be set up to turn to the position of Alarm 1 or Alarm 2. Only an administrator can operate it (see page 30).

Page 24

Operating Instructions

(7)

(8)

(9)

(7) Brightness: Adjusts image brightness in 9 steps

including [STD] (Standard). Clicking [-] or [+] changes the image brightness.

(8) Output Control: Controls the output signals of the External I/O.

(9) Refresh Interval: Sets a refresh interval. (Motion— 60-second interval)

(10) Resolution: Selects [640 x 480] or [320 x 240] (default) pixels.

(11) Image Quality: Selects the image quality.

• [Favor Clarity] optimizes the image for good clarity.

• [Standard] keeps the standard quality. (default)

• [Favor Motion] optimizes the image for motion display.

(10)

(11)

Page 25

Pan/Tilt Operation

The pan scan and tilt scan buttons automatically move the lens horizontally from

-175° to +175° and vertically from -120° to 0° in mounting on the table and from 0° to +90° in mounting on the ceiling, and the lens returns to the current position. Use Click to Center feature to stop scanning. Each pan/tilt arrow moves the lens Up, Down, Right, Left, and the home position button moves it to Home Position.

Operating Instructions

Pan Scan/ Tilt Scan

Pan/Tilt

Note

• When the power is on, do not manually pan or tilt the camera. Doing so may damage the Pan/Tilt operation, or cause the Preset buttons to pan or tilt the camera to the wrong position. If you accidentally pan or tilt the camera manually, restart the camera.

Page 26

Operating Instructions

1.5.5 Zooming In and Out

Network Camera has a 42x magnifying capacity: the 21x magnifying capacity of the optical zoom and 2x magnifying capacity of the digital zoom. You can use the zoom buttons in the Operation Bar or your mouse to zoom in or out on increase or decrease the size of the object on the Single Camera screen. The zooming feature has 12 steps (10 steps of Optical Zoom and 2 steps of Digital Zoom).

Using the zoom buttons

Tele button zooms in, and Wide button zooms out.

Wide button

Tele button

Clicking the right mouse button (For Only Video)

Clicking the right mouse button on the upper third of the Single Camera screen zooms in, and clicking on the lower third zooms out. Zooming in and out is also available by moving the mouse up or down while pressing the right mouse button.

Zoom in

Zoom out

Rotating the mouse wheel (For Only Video)

On a screen, rotating the mouse wheel away from you zooms in, and rotating it towards you zooms out.

Page 27

Operating Instructions

Note

• Zoom control can be enabled or disabled for General Users and Guest Users (see page 93). If disabled, a 10x digital zoom is available.

• The performance of the mouse varies according to your OS.

• The optical zoom automatically switches to the digital zoom.

• The definition in the image may decrease when using the digital zoom.

• The position you click may considerably deviate from the center of the image when using the Click to Center feature on a large zoom scale.

Page 28

Operating Instructions

1.5.6 Automatic and Manual Focusing

Focus button adjusts the focus. Network Camera has Automatic and Manual Focusing features. AF (Automatic Focus) button automatically allows the lens to focus on objects. Manual focusing starts by pressing Near or Far button. Near button enables the lens to shorten the focal distance, and Far button lengthens it, manually. Manual focusing feature has 40 steps.

Near button Far button

AF (Automatic Focus) button

Note

• Some objects are difficult to focus on by auto focusing. In the objects shown below, it may take a while to focus on, or may not focus on them. Press the AF button and put it into operation again. When the objects are still out of focus, adjust the focus using manual focusing, or change the objects using Pan/Tilt operation or Zooming features. Manual focusing starts by pressing Near or Far button. Press AF button for turning it into Automatic Focusing.

The objects that are difficult to focus on by AF button

Objects without contrast

(e.g., White wall)

Light-dotted object in

the dark (e.g., night view)

Horizontally striped

objects

Objects viewed

through glass

High-luminance objects (e.g., fluorescent lights)

Objects moving fast

• When positioning the camera in front of a window to view images on the other side of the glass, set the Automatic Focus Range setting to "Normal" (page 80).

• When positioning the camera within 1 m (3 feet 3 inches) of the object you wish to view, set the Automatic Focus Range setting to "Macro" (page 80).

Page 29

Operating Instructions

• Fingerprints, dust, stains, etc. on the lens can degrade the performance of the Automatic Focusing feature. Wipe the lens with lens cleaning paper.

• The image may be out of focus, if it is too near, or depending on the zoom position. Move the object, or adjust the zoom position.

• The access level for the zoom feature can be set (see page 93). If the zoom feature is not permitted, the x10 digital zoom feature is available.

Minimum object distance

During maximum zoom in (Tele) During maximum zoom out (Wide)

5 mm (3/16 inches)1 m (3 feet 3 inches)

Page 30

Operating Instructions

1.5.7 Setting Home Position/Alarm Position/Preset Position

Registering Home Position/Alarm Position

A home position or 2 alarm positions can be registered. When restarted, the camera takes a home position. If the Lens Position When Triggered setting is set for buffering images by alarm (see page 107) or by motion detection (see page

119), the camera moves to the alarm position when triggered.

1. Click [Program].

• [Program] switches to [Cancel]. Click [Cancel] to quit without saving changes.

2. Pan and tilt the camera to a desired

position.

3. Zoom to the desired position.

4. Adjust the focusing if necessary.

5. Select the home position or the

alarm position from the drop-down list.

6. Click [Save] to register, or click

[Back] and [Cancel] to cancel.

• If "Success!" is displayed, the position has been registered successfully. Click [Back].

Home Position

Pan/Tilt

Zoom

Focus

Program

Home Position, Alarm Position

Drop-down List

Page 31

Operating Instructions

Registering a Preset Position

20 camera positions can be stored as presets. These positions can be changed (see page 33).

• Registered buttons are shown in blue.

• Unregistered buttons are shown in white.

1. Click [Program].

• [Program] switches to [Cancel]. Click [Cancel] to quit without saving changes.

2. Pan and tilt the camera to a desired

position.

3. Zoom to the desired position.

4. Adjust the focusing if necessary.

Pan/Tilt

Zoom

Focus

5. Select a preset button (1—8) or a

preset position (1—20) from dropdown list, and enter the preset

name. E.g.: Setting "UpperLeft" for the preset 1. When selecting a preset button (1—

8), enter the preset name.

• Maximum 15 characters.

• Enter ASCII characters (see page 190) or characters in each language. Note that [Space], ["], ['], [&], [<] and [>] are not available.

6. Click [Save] to register, or click

[Back] and [Cancel] to cancel.

• If "Success!" is displayed, the position has been registered successfully. Click [Back].

Note

• When registering preset positions, the camera also saves brightness and white balance settings.

• Only an administrator can register preset positions.

Preset Position

Preset number

Setting a name

The button turns blue. Only buttons 1 to 8 are displayed.

The preset number and preset name are displayed.

Preset Name

Preset (1) Name

UpperLeft

Save

Back

Page 32

Operating Instructions

Viewing the Image

Select the home position, alarm

position or a registered preset button or position.

• The camera moves to that position and the image is displayed.

Home Position

Pan/Tilt

Placing the cursor over the button displays the preset name.

Home Position, Alarm Position and Preset Position

Page 33

Changing or Deleting the Settings

Click [Program].

• [Program] switches to [Cancel]. Click [Cancel] to quit without saving changes.

2. Pan and tilt the camera to a desired

position, or skip to step 5 if deleting a preset.

3. Zoom to the desired position.

4. Adjust the focusing if necessary.

5. Select the home position, alarm

position or a registered preset position button (1—8) or (1—20).

Note

• All the items can be selected from drop-down list. It is also possible to set positions 1 to 8 as preset buttons.

6. Set the preset name, and click

[Save], or click [Delete].

• To quit the change or deletion, click [Back], and then [Cancel].

• If "Success!" is displayed, the position has been registered successfully. Click [Back].

Note

• The home position and alarm position cannot be deleted, nor can their names be changed.

Home Position

Pan/Tilt

Zoom

Focus

Home Position, Alarm Position and Preset Position

Preset number

Changing the name

The deleted button turns white.

Only buttons 1 to 8 are displayed.

The preset number and preset name disappear.

Operating Instructions

Preset Name

Preset (1) Name

UpperLeft

Save

Delete

Back

Page 34

Operating Instructions

1.6 Listening to Camera Audio and Talking through the Camera

1. Access the camera (see page 13).

• The Top page is displayed.

2. Click the [Single] tab at the top of the page.

3. The Audio Control Bar (Talk Button, Listen Button and Adjustment Bar) is

displayed at the top of the screen. Listening mode and talking mode are selected using the relevant icons. This feature is only displayed for general users when it is enabled.

Audio Feature

Listen Button Talk Button

: You can talk from the

camera using the PC's microphone. Clicking the button stops sending audio.

: The audio is stopped.

Clicking the button again starts the Talk feature.

: You can listen to the audio

from the camera. Clicking the button stops the audio.

: The audio is stopped.

Adjustment Bar

(Volume adjustment only for listening)

This slider adjusts the volume. Moving the slider to the right increases the volume, and moving it to the left decreases the volume.

Page 35

Operating Instructions

Note

• An external microphone and speaker must be connected to the camera (via the Audio/Video Cable) in order to use the Listen and Talk buttons.

• The Talk button and Listen button cannot be used simultaneously. The Talk feature is stopped during listening. The Talk feature can be used by only one user at a time. The Listen feature can be used by a maximum of 10 users simultaneously. If the audio breaks up, reduce the maximum bandwidth (see page 48 or page 53). In this case, the number of users who can listen simultaneously is also reduced.

• Audio features such as camera microphone sensitivity and mute during pan/tilt can be set up on the Audio page (see page 86).

• If you are running other applications or have multiple windows open, the audio may be interrupted or delayed.

• When the image is refreshed during any operation such as preset registration or a web browser refresh, the volume is reset to the default (midrange) position. Audio that was muted is enabled.

• The audio may be interrupted due to your PC's performance or network environment. Reduce the maximum bandwidth (see page 48 or page 53).

Page 36

Operating Instructions

1.7 Viewing the Multi-Camera page

To view multiple cameras on the Multi-Camera page, you need to configure each camera on the Multi-Camera Setup page (see page 148).

1. Access the camera (see page 13).

• The Top page is displayed.

2. Click the [Multi] tab at the top of the page.

• The Multi-Camera page can display up to 12 camera images.

Capture Image Button (See page 22)

Switches displayed cameras. If you select [All] at the View Type, video (Motion JPEG) or audio buttons cannot be displayed.

Selects [320 x 240] (default) or [160 x 120] pixels resolution.

Selects the refresh interval (Motion—60– second interval).

The selfcamera is registered at No. 1.

Audio Control Bar (Talk button, Listen button and Adjustment Bar) (See page 34)

When clicking the camera name, the Single Camera page is displayed on another window.

3. Close the web browser.

Page 37

Operating Instructions

Note

• When selecting [All] for the View Type, all images are displayed in 160 x 120 pixels resolution, and the Audio Control Bar is not displayed.

• 640 x 480-pixel images cannot be displayed on the Multi-Camera page.

• When viewing video (Motion JPEG), we recommend using an Ethernet switching hub instead of a repeater hub to prevent degradation in video display.

• Due to network congestion or the number of accesses, the refresh interval may increase.

• If the refresh interval is too long, restrict the bandwidth on the Network page (see page 51 and page 56). The refresh interval should improve.

• To reduce the data traffic, the video can be automatically changed to refreshing still images on the General User page (see page 93).

• When viewing 4 cameras on the Multi-Camera page, you may need 3 to 4 Mbps bandwidth. If sufficient bandwidth is not available, the refresh interval may increase.

When an image is not displayed on the Multi-Camera page

• Confirm that the global IP address is specified correctly for each camera and that each camera is connected to the Internet. For Internet access, local IP addresses (e.g. 192.168.0.253) cannot be used. (see page 11 of Troubleshooting on the CD-ROM).

• Confirm the settings on the Multi-Camera Setup page (see page 148).

• Confirm that the web browser is not accessing a proxy server (see page 186).

When setting [Do not permit access from guest users] or [Permit access from guest users (mobile only)] on the Security: Administrator page

• An authentication window is displayed when accessing the camera. Enter the administrator's or the general user's user name and password.

• When you view images from several cameras on the Multi-Camera page, an authentication window is displayed for each camera that has security settings enabled. Enter the administrator's or general user's user name and password registered for each camera.

Using the zoom feature on the Multi-Camera page

• The optical zoom is not available when viewing the Multi-Camera page, however, a 10x digital zoom is available. You can zoom in and out using the mouse or scroll wheel (see page 26).

• The zoom depth (x1.0—x10.0) is displayed while zooming.

• As the magnification increases, the image quality decreases.

Page 38

Operating Instructions

1.8 Viewing the Buffered Image page

To buffer images in the camera's internal memory, you need to set up the image transfer settings (see page 97, page 107, or page 119). Buffered images can be viewed on this Buffered Image page.

Note

• Sound cannot be buffered on the Buffered Image page.

1. Access the camera (see page 13).

• The Top page is displayed.

2. Click the [Buffered Image] tab at the top of the page.

3. Click the trigger number.

The trigger number is displayed (see page 97, page 107, or page 119).

The trigger is displayed.

Page 39

Operating Instructions

4. Display images by clicking buttons below.

The date and time when the images were buffered are displayed.

The date, time and frame number are displayed.

[Play]:

The buffered images are displayed in sequence.

[<Prev] or [Next>]:

The previous or next image is displayed.

[First], [<1000], [<100], [<10] or [10>], [100>], [1000>], [Last]:

The first or last image, or the 10th, 100th or 1000th image before or after the current image appears.

[Download]

Clicking [Download] after specifying the number of images saves images to the specified location. The saved files can be viewed in an easier operation on your PC. Download the viewer software from the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ and install it on your PC.

Viewer software window

Page 40

Operating Instructions

Using the zoom feature on the Buffered Image page

• The optical zoom is not available while playing back buffered images with the [Play] button, however a 10x digital zoom is available. You can zoom in and out using the mouse or scroll wheel (see page 26).

• The zoom depth (x1.0—x10.0) is displayed while zooming.

• As the magnification increases, the image quality decreases.

Note

• The buffered images are displayed chronologically.

• Date, time and frame number are not displayed in play mode.

• Still images (not being played) from the Buffered Image page can be saved. Put the cursor on the image, and right-click it. Then select [Save Picture As...].

• The maximum number of buffered images changes depending on resolution, image quality and the specific images the camera is buffering. At 320 x 240 pixels resolution and standard quality, the camera can buffer about 125 frames. (If 3 triggers are enabled [maximum 5 triggers], the internal memory or the SD memory card capacity is divided into 3 sections. In this case, each trigger can buffer about 40 frames.) See page 191 for more details regarding the internal memory capacity. See page 192 for the SD memory card capacity.

1.8.1 Deleting Buffered Images

If you intend to delete images for each transfer method, click [Delete Buffered Images] on the Trigger page (see page 97, page 107, or page 119).

Note

• If you click [Save] on the Trigger page, all buffered images on the SD memory card are deleted.

• If you are buffering images to the internal memory, the following operations also delete all buffered images.

– Turning off or restarting the camera. – Updating the camera. – Resetting the camera to default. – Saving the Date and Time page. – Changing the Enable/Disable settings on the Image Buffer/Transfer page

(see page 97, page 107, or page 119).

Page 41

Operating Instructions

1.9 Viewing Still Images on Your Cell Phone

Still images can be viewed over the Internet from a compatible cell phone. Enter "http://IP address (or URL):Port Number/Mobile" on a cell phone and

press [OK].

• When the port number is set to 80 (default), it is not required.

E.g.

http:// . . . :50000/Mobile (or .viewnetcam.com:50000/Mobile)

• Access to the camera from cell phones must be allowed.

• When an authentication window is displayed, enter the administrator's or general user's user name and password.

• A still image is displayed. (Video [Motion JPEG] cannot be displayed.)

Page 42

Operating Instructions

(1) (2) (3) (4) (5)

(1) Pressing 2, 4, 6 or 8 on the cell

phones allows you to pan or tilt the camera in four directions: Left, Up, Down or Right.

(2) Pressing allows you to zoom in, and pressing # allows you to zoom out.

(3) Pressing 5 will refresh the image.

(4) 160 x 120 resolution is displayed on

the first access. Pressing 0 switches the resolution to 320 x 240.

(6)

(7)

(8) (9)

(5) Executing [Home Position] moves the

lens to the home position.

(6) Pressing 1, 3, 7 or 9 on the keypad allows you to use the first four registered preset buttons.

(7) Registered presets 5—20 are available by activating the link on the cell phone page.

(8) Displays up to 50 Logs in order of time, when logging in as an administrator (see page 43).

(9) Allows you to use your cell phone to enable/disable the image buffer/transfer feature (see page 44).

Page 43

Operating Instructions

(10) Goes to the control page.

(11) Displays the number of new logs.

(12) Displays the date and time, the kind

of signal and sensor.

(10)

Display

(11)

(12)

(13)

A1 R

A2 F

Operation

Alarm1

Alarm2

Motion

Detection

Signal

Rising:

GND to Open (High)

Falling:

Open (High) to GND

(13) Goes to the control page.

Note

• Audio feature does not work on cell phones.

• If the features are not permitted on the General User page (see page 93), the buttons related with the features are not displayed.

• If the image is not displayed properly, try the following 2 URLs.

1. http:// IP address(or URL):Port Number/MobileH

for HTML.

(or .viewnetcam.com:50000/MobileH)

2. http:// IP address(or URL):Port Number/MobileX for XHTML. (or .viewnetcam.com:50000/MobileX)

• When pan, tilt, or zoom reaches the end, the keypad number and character disappear. E.g.: The pan reaches the left end.

(4)L(2)U(8)D(6)R

( )Tele (

)Wide

"(4)L" disappears.

(2)U(8)D(6)R

( )Tele (

)Wide

• Some cell phones are not compatible with Panasonic Network Cameras. Some phones may allow viewing only on port 80, and some may not support password authentication. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for a list of cell phones, and their level of compatibility with the Panasonic Network Camera.

• Some cell phones display images at a decreased size.

• If [Permit access from guest users] or [Permit access from guest users (mobile only)] is selected, users can access cell phone-specific screens via a cell phone or PC without the need for authentication.

• Only administrators can operate the Alarm Log and Buffer/Transfer.

Page 44

Operating Instructions

1.9.1 Enabling or Disabling the Buffer/Transfer on your Cell Phone

1. Access camera images from your cell phone, and log in as an administrator.

2. Select [Buffer/Transfer].

3. Select a trigger number that you want to enable or disable.

Example: Enabling the Buffer/Transfer setting (No.1).

• Selecting [Control Page] changes to the previous page.

4. Select [Save].

• Selecting [Save] enables or disables the buffer/transfer settings, and all buffered images will be deleted.

• Selecting [Cancel] takes you back to the previous page without saving changes.

Page 45

Operating Instructions

2 Using the Camera's Basic Features

2.1 Setup Page of the Camera

1. Access the camera (see page 13).

• The Top page is displayed.

Note

• When [Permit access from guest users] is set on the Security: Administrator page, click the [Login] tab and log in as an administrator.

• When users other than an administrator are accessing the camera, the [Setup] and [Maintenance] tabs are not displayed.

• If [View Multi-Camera page] or [View Buffered Image page] is not permitted on the General User page, the [Multi-Camera] or [Buffered Image] tab will not be displayed.

2. Click the [Setup] tab at the top of the page.

(1)

— —

(2)

—

(3)

—

(4)

—

(5)

—

(6)

—

(7)

—

(8) (9)

—

–

(10) (11)

(12) (13)

(14) (15) (16) (17) (18)

– – –

– – – – –

Page 46

Operating Instructions

Basic

(1) Network (IPv4) Configures the IPv4 network settings to connect the

camera to the network (see page 48).

(2) Network (IPv6) Configures the IPv6 network settings to connect the

Page 47

Operating Instructions

(15)

Multi-Camera

Sets the camera IP address or host name, and camera name on the Multi-Camera page (maximum 12 cameras) (see page 148).

(16) Operation

Time

(17) External

Output

(18) Indicator

Sets the time period to display camera images (see page 150).

Sets the external output terminal of the External I/O (see page 152).

Sets the indicator display (see page 153).

Control

*1 If you change the [Administrator], [General User], or [Multi-Camera Setup page] settings,

changes will not be applied to video (Motion JPEG) viewers. Restart the camera to apply changes to all video viewers.

Page 48

Operating Instructions

2.2 Connecting the Camera to Your IPv4 Network

The Network page offers three options to configure the camera in IPv4.

• [Automatic Setup] automatically assigns an unused IP address to the camera, and uses UPnP™ (Universal Plug and Play) to configure your router.

• [Static] allows the user to use a specific IP address.

• [DHCP] is offered for ISPs that require this option.

1. Click [Network (IPv4)] on the Setup page.

2. Click a connection mode.

Most common mode of setup. Uses a static IP address.

Uses ISP DHCP server function.

• See below for details of each connection mode.

3. Enter each parameter in the relevant data field.

Automatic Setup

The camera automatically obtains the network settings (subnet mask, default gateway and DNS server address) using the router's or ISP's DHCP feature. The camera also automatically searches for an unused IP address on your network. If you select [Yes] for Allow Access from the Internet, the camera automatically enables port forwarding using UPnP™. In this case, the camera automatically searches for an unused port number on your network in order of 80 and from 50000 to 50050.

• Clicking [Cancel] takes you back to the previous page without saving changes.

Page 49

DHCP Setup Static Setup

• Clicking [Cancel] takes you back to the previous page without saving changes.

4. Click [Save] when finished.

• The new settings are saved.

• When finished, the following page is displayed.

Operating Instructions

Note

• The current network settings are shown on the Status page in the Maintenance section (see page 155).

5. Click [Restart].

• The camera restarts, and the Top page is displayed.

• Checking [Yes] for [Allow Access from the Internet] on [Automatic Setup] may not display the Top page, because the port number may change. Use the Setup Program to access the camera.

Note

• If you do not know the camera IP address when setting [Automatic Setup] or [DHCP Setup], it can be searched for by the Setup Program (see page

180).

Page 50

Operating Instructions

• When the camera is restarted, all buffered images in the internal memory are deleted. The buffered images on the SD memory card are not deleted.

Setting Description

Allow Access from the Internet (Automatic Setup Only)

Network Configuration from Setup Program (Static/DHCP Only)

Port Number (Static/DHCP Only)

• IP address

• Subnet Mask (Static Only)

• The allow Access from the Internet setting automatically configures the router's Port Forwarding setting (some routers call it "Address Translation", "Static IP Masquerade", "Virtual Server" or "Port Mapping"). To enable Internet access to the camera, check [Yes]. In this case, the camera automatically searches for unused port number on your network in order of 80 and from 50000 to 50050. To disable Internet access to the camera, check [No].

• To prohibit the Setup Program from changing the network settings, uncheck the box.

• The default port number is 80. When you use multiple cameras with a router on your network, each camera must be assigned its own port number (see page 68 "2.7.2 Connecting the Camera to a Router that Does

™

Not Support UPnP

(IPv4 Only)").

– Do not set the following port numbers.

FTP: 20 and 21, Telnet: 23, SMTP: 25, DNS: 53, POP3: 110, HTTPS: 443, ICQ: 4000 and IRC: 6661—6667.

• Enter a number between 1—65535.

• Some ISPs do not allow you to use port 80. Ask your ISP or network administrator about which port numbers are accessible over the Internet.

• If your ISP or network administrator specifies an IP address and subnet mask, enter them in each data field.

• If you use the camera on a LAN, set an IP address with the same class as your PC (see page 179).

• Set 4 numbers (0—255) and 3 periods, such as "192.168.0.253". Note that "0.0.0.0" and "255.255.255.255" are not available.

Page 51

Setting Description

Host Name (DHCP Only)

• If your ISP uses the DHCP function, which automatically assigns an IP address to the camera, enter the ISP–assigned host name. (The host name may be used as an authentication.)

• Enter ASCII characters for the host name (see page

190). Note that [Space], ["], ['], [&], [<] and [>] are not available.

Default Gateway (Static/DHCP Only)

• If you have been assigned a Default Gateway address by your ISP or network administrator, enter it in this data field.

• Set 4 numbers (0—255) and 3 periods, such as "192.168.0.253". Note that "0.0.0.0" and "255.255.255.255" are not available.

DNS Server Address

(Static/DHCP Only)

• The DNS server address is required in the following situations:

– Transferring camera images by E–mail or FTP – Setting cameras by their host names on the

Multi-Camera Setup page – Using the DynamicDNS service – Using the alarm log notification

• If you have been assigned a DNS server addresses by your ISP or network administrator, enter them in this data field. There are usually two addresses.

• Set 4 numbers (0—255) and 3 periods, such as "192.168.0.253". Note that "0.0.0.0" and "255.255.255.255" are not available.

Max. Bandwidth Usage

• The bandwidth can be restricted.

• Select a maximum bandwidth from [Unlimited] to [0.1 Mbps].

• This setting is valid in both IPv4 and IPv6.

Note

• Set a maximum bandwidth referring to the following file sizes. These are examples for a JPEG file of standard image quality. File sizes may change depending on the image quality or the brightness of the object.

– 160 x 120 pixels: About 3.5 KB (28 Kbit) – 320 x 240 pixels: About 10 KB (80 Kbit) – 640 x 480 pixels: About 18 KB (144 Kbit)

Operating Instructions

Page 52

Operating Instructions

Setting Description

Connection Type • Select [Auto Negotiation] normally. If the camera

cannot be accessed, see page 9 of the Troubleshooting on the CD-ROM.

• This setting is valid in both IPv4 and IPv6.

*1 If the IP address is automatically obtained from a DHCP server, this field does not need

to be set.

Page 53

Operating Instructions

2.3 Connecting the Camera to Your IPv6 Network

The Network page offers two options to configure the camera in IPv6.

• [Automatic Setup] automatically assigns an IPv6 address to the camera.

• [Static] allows the user to use a specific IPv6 address.

Note

• IPv6 is an expanded protocol created for future Internet expansion. Your network and your ISP must support IPv6 before you can use this feature.

1. Click [Network (IPv6)] on the Setup page.

2. Click a connection mode.

Most common mode of setup. Uses a static IP address.

3. Enter each parameter in the relevant data field.

Automatic Setup

The camera is automatically assigned an IPv6 prefix from the IPv6 router, and produces the original IPv6 address from the IPv6 prefix. If you select [No] for Allow Access from the Internet, the camera can be accessed only from the LAN that has an same IPv6 prefix as the camera.

• Clicking [Cancel] takes you back to the previous page without saving changes.

Page 54

Operating Instructions

Static Setup

You can assign a static IPv6 address to the camera. If you select [No] for Allow Access from the Internet, the camera can be accessed only from the LAN that has an same IPv6 prefix as the camera.

• Clicking [Cancel] takes you back to the previous page without saving changes.

4. Click [Save] when finished.

• The new settings are saved.

• When finished, the following page is displayed.

Note

• The current network settings are shown on the Status page in the Maintenance section (see page 155).

5. Click [Restart].

• The camera restarts, and the Top page is displayed.

Note

• When you do not know the camera IP address while setting [Automatic Setup], you can search for it using the Setup Program (see page 180). Or you can search for it on the Status page (see page 155) after accessing the camera in IPv4.

• If the camera is restarted, all buffered images on the internal memory are deleted. The buffered images on the SD memory card are not deleted.

Page 55

Setting Description

Allow Access from the Internet

• If [Yes] is selected for Allow Access from the Internet, you can access the camera from the Internet. If [No] is selected, the camera can be accessed only from a LAN that has an same IPv6 prefix as the camera.

Port Number (Static Only)

• The default port number is 80. A unique port number must be set for each terminal on your network.

• Do not set the following port numbers. FTP: 20 and 21, Telnet: 23, SMTP: 25, DNS: 53, POP3: 110, HTTPS: 443, ICQ: 4000 and IRC: 6661—

6667.

• Enter a number between 1—65535.

• Some ISPs do not allow you to use port 80. Ask your ISP or network administrator about which port numbers are accessible over the Internet.

IP address (Static Only)

• Enter a global address. You do not need to enter a prefix length.

• An IPv6 address consists of 8 hexadecimal numbers divided by ":". Consecutive 0s can be abbreviated as "::". (E.g. 2001:2:3:4::5)

Default Gateway (Static Only)

• If you have been assigned a Default Gateway IPv6 address by your ISP or network administrator, enter it in this data field.

• An IPv6 address consists of 8 hexadecimal numbers divided by ":". Consecutive 0s can be abbreviated as "::". (E.g. 2001:2:3:4::5)

DNS Server Address

• The DNS server address is required in the following situations:

– Transferring camera images by E–mail or FTP – Setting cameras by their host names on the

Multi-Camera Setup page – Using the DynamicDNS service – Using the alarm log notification

• If you have been assigned a DNS server IPv6 addresses by your ISP or network administrator, enter them in this data field. There are usually two addresses.

• An IPv6 address consists of 8 hexadecimal numbers divided by ":". Consecutive 0s can be abbreviated as "::". (E.g. 2001:2:3:4::5)

Operating Instructions

Page 56

Operating Instructions

Setting Description

Max. Bandwidth Usage

• The bandwidth can be restricted.

• Select a maximum bandwidth from [Unlimited] to [0.1 Mbps].

• This setting is valid in both IPv4 and IPv6.

Note

– 160 x 120 pixels: About 3.5 KB (28 Kbit) – 320 x 240 pixels: About 10 KB (80 Kbit) – 640 x 480 pixels: About 18 KB (144 Kbit)

Connection Type • Select [Auto Negotiation] normally. If you cannot

access the camera, see page 9 of the Troubleshooting on the CD-ROM.

• This setting is valid in both IPv4 and IPv6.

Page 57

Operating Instructions

2.4 What is IPsec?

IPsec provides security for the transmission of sensitive information over unprotected networks such as the Internet. IPsec authenticates IP packets between participating IPsec devices.

Unreadable

Image

Allowed User

Readable

Malicious User

Internet

Camera's IPsec Features

The camera can use IPsec in both IPv4 and IPv6. The camera supports the following IPsec features.

Item Supported Feature

IKEv1 Pre-shared Key Method

IPsec

Phase 1 mode :

Main mode Phase 2 mode : Quick mode Cipher Algorithm : DES-CBC, 3DES-CBC, AES-CBC (128, 192,

256 bits) Message-Digest

: HMAC-MD5, HMAC-SHA-1

Algorithm ESP (Encapsulating Security Payload)

Transport mode, Tunnel mode Cipher Algorithm : DES-CBC, 3DES-CBC, AES-CBC (128, 192,

256 bits) Message-Digest

: HMAC-MD5-96, HMAC-SHA-1-96

Algorithm

*1 The camera does not support aggressive mode. *2 The camera does not support authentication header (AH).

Page 58

Operating Instructions

IPsec Mode Selection

Select transport mode or tunnel mode to access the camera.

Transport Mode (IPv4 Only)

The image is encrypted for the whole way between the camera and your PC. The transport mode is available only in IPv4 for users of Windows XP Service Pack 1 or later.

Transport Mode

Encrypted

Prepare the following required items:

Item Supported Feature

PC Operating

System Web Browser : Internet Explorer 6.0 or later ISP Service : A service for multiple global addresses (A

Note

• To use IPsec, you need to set up your operating system. See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for setup details.

Camera ISP Service : A service for multiple global addresses (A

: Windows XP Service Pack 1 or later

global address must be set up on your PC.)

global address must be set up to the camera.)

Page 59

Operating Instructions

Tunnel Mode (IPv4/IPv6)

An IPsec mode of operation where the entire IP packet including IP header is authenticated and encrypted. A new IP header is added (protecting the entire original packet). Both VPN clients and VPN gateways can use this mode.

Note

• The camera can be accessed only from PCs under the VPN router. Other PCs cannot access the camera.

LAN

WAN

Tunnel Mode

Not Encrypted

Encrypted

Prepare the following required items:

Item Supported Feature

PC Operating

System

: Windows XP, Windows 2000, Windows Me,

Windows 98SE (in IPv4)

: Windows XP Service Pack 1 or later (in IPv6)

Web Browser : Internet Explorer 6.0 or later

Router ISP Service

(in IPv4)

: A service for static global addresses (A global

address must be set up to the WAN side of the router.)

ISP Service (in IPv6)

: An "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4

Tunneling" service

Note

• See the Panasonic Network Camera support website at http:/ /panasonic.co.jp/pcc/products/en/netwkcam/ for the

recommended router.

Camera ISP Service

(in IPv4) ISP Service

(in IPv6)

: A service for multiple global addresses (A

global address must be set up to the camera.)

: An "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4

Tunneling" service

Page 60

Operating Instructions

2.5 Encrypting the Camera Image in Transport Mode

The camera can encrypt images using IPsec transport mode.

Note

• If you use IPsec, the refresh interval increases.

1. Click [IPsec] on the Setup page.

2. Click Camera in the Transport column.

• If you use transport mode for E-mail or FTP transfer, click No. in the Buffer/ Transfer column.

The display shows that the communication is

Set to use Alarm Log.

(See page

137)

Set up these settings to transfer images in transport mode (see page 131).

in HTTP and anyone can access the camera if they have the preshared key.

Note

• To display an Alarm Log, set Alarm 1, Alarm 2 or Motion Detection for the Trigger Setting and check [Enable].

3. Enter each parameter in the relevant data field.

Page 61

Operating Instructions

Setting Description

Status • Check the box to use this encryption method. Pre-Shared Key • This is the key used in the authentication of

communications. Enter the same pre-shared key as your PC.

• Enter ASCII characters for the host name (see page

190). But [Space], ["], ['], [&], [<] and [>] are not available.

Note

• If the pre-shared key becomes known to a third party, it may lead to illegal access, a leak of private information or interference. To protect your security and privacy, pay attention to the following points.

– Make it known only to people you trust. – Set it as long and complex as possible. – Change it regularly.

4. Click [Save] when finished.

• The new settings are saved.

5. Click [Cancel].

• The IPsec page is displayed.

6. Check [Use] in the IPsec column, select an encoding strength, and click

[Save].

Setting Description

IPsec • Check the box to enable IPsec features. If you uncheck

the box, all IPsec features will be invalid.

Encoding strength • The encoding strength for IPsec can be selected. If you

select [Standard], DES or NULL is valid as an algorithm, and the data will become easier to decrypt.

Page 62

Operating Instructions

7. Click [Restart].

8. Set up your PC according to the requirements on page 58.

• Set the FTP server or E-mail server to transfer images.

9. Access the camera (see page 13).

• If you can access the camera, the IPsec setup is complete.

Note

• In IPsec communications, "IPsec" is displayed on the Top page or the Single Camera page.

• If you cannot communicate using IPsec, see page 24 of Troubleshooting on the CD-ROM.

• See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for IPsec features.

Page 63

Operating Instructions

2.6 Encrypting the Camera Image in Tunnel Mode

The camera can encrypt images using IPsec tunnel mode.

Note

• Do not set IPsec on PCs under the VPN router. Communications may be blocked.

• If you use IPsec, the refresh interval increases.

• The camera can be accessed only from PCs under the VPN router. Other PCs cannot access the camera.

1. Click [IPsec] on the Setup page.

2. Click Add in the Tunnel column.

3. Enter each parameter in the relevant data field.

Setting Description

Status • Check the box to use this encryption method.

Page 64

Operating Instructions

Setting Description

Pre-Shared Key • This is the key used in the authentication of

communications. Enter the same pre-shared key as your VPN router.

• Enter ASCII characters for the host name (see page

190). But [Space], ["], ['], [&], [<] and [>] are not available.

Note

– Make it known only to people you trust. – Set it as long and complex as possible. – Change it regularly.

Network address • Enter the destination network address.

• Enter "IP address/Prefix length" in the data field.

Router address • Enter the WAN IP address of the destination network

VPN router.

Note

• An IPv6 link-local address is not available.

• The camera can be accessed only from PCs under the VPN router. Other PCs cannot access the camera.

4. Click [Save] when finished.

• The new settings are saved.

5. Click [Cancel].

• The IPsec page is displayed.

6. Check [Use] in the IPsec column, uncheck the encoding strength, and click

[Save].

Page 65

Operating Instructions

Setting Description

IPsec • Check the box to enable IPsec features. If you uncheck

the box, all IPsec features will be invalid.

Encoding strength • The encoding strength for IPsec can be selected. If you

select [Standard], DES or NULL is valid as an algorithm, and the data will become easier to decrypt.

7. Click [Restart].

8. Set up your VPN router as shown below.

• To use tunnel mode, you need to set up your VPN router.

IKE Items Settings

Phase 1 Authentication

Method ID Specifies by address. Mode

Diffie-Hellman MODP Group

Cipher Algorithm Select from DES-CBC, 3DES-CBC or

Message-Digest Algorithm

Lifetime Specifies by 28800 s (Byte setting is

Phase 2 Mode Quick mode

PFS Specifies either of Off, D-H Group 1

Cipher Algorithm Select from DES-CBC, 3DES-CBC,

Message-Digest Algorithm

Lifetime Specifies by 28800 s (Byte setting is

Pre-shared Key Method

Main mode

Specifies 1 or 2.

AES-CBC (128, 192, 256 bits). (Multiple selections are available.)

HMAC-MD5, HMAC-SHA-1

not supported.)

or D-H Group 2.

AES-CBC (128, 192, 256 bits) or NULL. (Multiple selections are available.)

HMAC-MD5-96, HMAC-SHA-1-96

not supported.)

*1 The camera does not support aggressive mode.

Page 66

Operating Instructions

• Set up the IPsec policy as below.

Items Settings

Protocol ANY Source Network Network address and subnet mask on the LAN side of

the VPN router Source IP address A global address on the WAN side of the VPN router Destination Network A global address of the camera Destination IP address A global address of the camera

9. Access the camera (see page 13).

• If you can access the camera, the IPsec setup is complete.

Note

• In IPsec communications, "IPsec" is displayed on the Top page or the Single Camera page.

• If you cannot communicate using IPsec, see page 24 of the Troubleshooting on the CD-ROM.

• See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for IPsec features.

Page 67

Operating Instructions

2.7 Using UPnP™ (Universal Plug and Play)

UPnP™ can automatically configure your router to make it accessible from the Internet. In order to use this feature, your router needs to support UPnP™, and it must be enabled. UPnP™ is disabled on most routers by default. Most router manufacturers disable this feature as the default setting. See http:// panasonic.co.jp/pcc/products/en/netwkcam/ and your router's manual for details of how to enable UPnP™. After UPnP™ is enabled on the router, set [Enable] for auto port forwarding.

Note

• The camera’s UPnP™ does not support IPv6. Use this feature in IPv4.

1. Click [UPnP] on the Setup page.

2. Set up UPnP™.

Setting Description

Auto Port Forwarding

Display Shortcut Icon in My Network Places

• If the network setting is [Status] or [DHCP], enabling auto port forwarding allows you to access the camera from the Internet.

Note

• If the network setting is [Automatic Setup], also enable [Allow Access from the Internet] on the Network page (see page 50).

• Enabling this creates a shortcut to the camera in the My Network Places folder.

Note

• To enable this feature when using Windows XP or Windows Me, enable the UPnP™ Windows component beforehand (see page 189).

3. Click [Save] when finished.

• The new settings are saved.

• When finished, "Success!" is displayed.

Page 68

Operating Instructions

4. Click [Go to UPnP page].

• The UPnP page is displayed.

2.7.1 Connecting the Camera to a Router that Supports UPnP™ (IPv4 Only)

To allow access from the Internet with a router supporting UPnP™, follow the procedures shown in Getting Started.

Note

• On some routers, the UPnP™ feature is disabled by default. Enable your router's UPnP

camera. See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for details.

• If a maximum idle time is set in PPPoE or PPTP connection with your ISP, disable it on the router. See the router manual for details.

™

feature following the router manual before you set up the

2.7.2 Connecting the Camera to a Router that Does Not Support UPnP™ (IPv4 Only)

To allow access from the Internet with a router that does not support UPnP™, follow the procedures below.

1. Select [Static] on the Network (IPv4) page.

(1) Access the camera (see page 13). (2) Click the [Setup] tab at the top of the page. (3) Select [Static] on the Network page.

• The Static IP Address Configuration page is displayed. Make a note of the IP address and port number, since they are required to enable port forwarding on the router.

Note

• You must assign a unique IP address and a unique port number

to each camera on the LAN. (4) Click [Save] without changing the settings. (5) Click [Restart].

2. Enable port forwarding*

Using the IP address and port number noted on step 1-(3), enable port forwarding on the router. See the router manual for how to enable port forwarding.

on the router.

3. Register with the Viewnetcam.com service.

Page 69

Operating Instructions

Port Forwarding feature*1 (IPv4 Only)

The port forwarding feature is required to allow camera access from the Internet with a router that does not support UPnP™. It exchanges a local IP address for a

global one.

Global IP address of the router

vvv.xxx.yyy.zzz:80

vvv.xxx.yyy.zzz:81

Port No.

Modem

Port Forwarding feature

vvv.xxx.yyy.zzz:80 192.168.0.253:80 vvv.xxx.yyy.zzz:81 192.168.0.252:81

Router

192.168.0.1

Local IP address

192.168.0.252 Port No. 81

192.168.0.253 Port No. 80

Note

• The IP addresses shown above may differ from those offered on your home network.

"Port forwarding" may be called "Address translation", "Static IP Masquerade", "Virtual server" or "Port mapping" in other products.

Page 70

Operating Instructions

2.8 Registering with the DynamicDNS Service

DynamicDNS is a service that allows you to assign an easy-to-remember name to the camera, for example, similar to your favorite web site. It also allows you to easily access the camera, even when your ISP changes the IP address. Panasonic Communications recommends that you register with a DynamicDNS to access the camera from the Internet. See http://www.viewnetcam.com

Page 71

Operating Instructions

3. Click [Save].

• Clicking [Cancel] cancels your settings without saving changes, and the DynamicDNS window is displayed.

Setting Description

Personal (Camera) URL

Your Account Link • The URL required to register with the Viewnetcam.com

• The camera's personal URL will be displayed after you register with the Viewnetcam.com service.

service is displayed. Clicking [Your Account Link] item name displays the Viewnetcam.com registration website.

4. Click [OK].

• When finished, "Success!" is displayed.

• The new settings are saved.

5. Click [Go to Viewnetcam.com page].

• The Viewnetcam.com page is displayed.

6. Click Your Account Link.

• The Viewnetcam.com registration website is displayed.

Note

• When the Viewnetcam.com registration website is not displayed, confirm that the URL is displayed in the right column next to Your Account Link. If the URL is not displayed, follow the procedures below.

(1) Wait for a moment, then click [Refresh] on the web browser. (2) Confirm that your network (your PC and camera) is connected to the

Internet.

• Personal (Camera) URL is available after registering with the Viewnetcam.com service.

• If port forwarding is not enabled or your network is not connected to the Internet, the Viewnetcam.com service is not available.

Page 72

Operating Instructions

7. Register with the Viewnetcam.com service following the instructions on the

website.

• The Viewnetcam.com page is displayed.

8. Access your camera with the registered URL from the Internet (see page 13).

• When the Top page is displayed, Viewnetcam.com registration is complete.

Note

• It may take a maximum of 30 minutes for the registered URL to work.

• If "Expired" is displayed for the Personal (Camera) URL on the Viewnetcam.com page or for the Camera URL at Viewnetcam.com on the Status page, restart the camera. After that, confirm that your registered URL is displayed on the pages.

Confirming Internet access

Due to the router specifications, the image may not be displayed even if you access the camera from your PC on the same LAN as the camera. In this case, try:

• Accessing from a PC on another network (see page 13)

• Accessing from your cell phone (see page 41)

When you select [User-specified DynamicDNS]

2. Check [User-specified DynamicDNS] and click [Next].

• Clicking [Cancel] cancels your settings without saving changes.

Page 73

3. Set each parameter.

• Clicking [Cancel] cancels your settings without saving changes.

• DynamicDNS information can be obtained from companies in the DynamicDNS service industry.

Setting Description

DynamicDNS Server URL

Updating time Specify the updating time. User Name

Password*

Input URL acquired from the DynamicDNS service industry

company. Enter up to 255 characters. The URL must be started with "http://".

Input User Name acquired from the DynamicDNS service industry company. Enter up to 63 characters.

Input Password acquired from the DynamicDNS service industry company. Enter up to 63 characters.

Operating Instructions

*1 Note that [Space] and ["] are not available. *2 Note that ["] and [:] are not available.

4. Click [Save] after finished.

• The new settings are saved.

• When finished, "Success!" is displayed.

5. Click [Go to DynamicDNS page].

• The DynamicDNS page is displayed.

Note

• It may take several minutes for the registered URL to connect.

• Some DynamicDNS services may not connect.

Page 74

Operating Instructions

Confirming Internet access

Due to the router’s specifications, the image may not be displayed even if you access the camera from your PC on the same LAN as the camera. In this case, try:

• Accessing from a PC on another network (see page 13)

• Accessing from your cell phone (see page 41)

Page 75

Operating Instructions

2.8.1 DynamicDNS Service (IPv4/IPv6)

DynamicDNS allows you to choose an easy-to-remember address (such as "bob.viewnetcam.com") that can be used to view images from your camera over the Internet. This service is compatible with both IPv4 and IPv6 addresses. Some DynamicDNS service is not compatible with IPv6 address.

What are the advantages of DynamicDNS service?

In order to view camera images over the Internet, you need to know your camera's global IP address. However, many Internet Service Providers (ISPs) assign their customers a "dynamic" IP address that changes monthly, weekly, or each time they log on. Unless you have been assigned a static IP address (an IP address that does not change periodically) by your ISP, you may find it difficult to access your camera over the Internet. The Viewnetcam.com service allows you to access your camera even if your assigned global IP address changes.

How the DynamicDNS service works

DynamicDNS service server

DNS

server

DNS looks up current address

New address registered with DNS server

Internet

Off-site PC

Camera connection established

Camera reports new address

ISP

Global IP address changes

On-site Network Camera

1. Your ISP assigns a global IP address to your Internet access account that

changes periodically. This is the address needed to access the camera over the Internet.

2. When your ISP-assigned global IP address changes, your camera

automatically notifies the DynamicDNS service server of the new address in the DynamicDNS. The camera notifies the DynamicDNS service server of the new address in DynamicDNS in the following cases.

• When starting the camera

• When an update interval time has been set.

• When clicking the [Save] button

3. The DynamicDNS server contacts the Domain Name System (DNS) server

and registers your new global IP address to your chosen DynamicDNS address (such as "bob.viewnetcam.com").

Page 76

Operating Instructions

4. When you enter your DynamicDNS address in your web browser while away

from home or the office, the DNS server looks up the global IP address assigned to your DynamicDNS address.

5. The DNS server finds your current global IP address and allows you to

connect to your camera.

Note

• Ask your ISP about what type of IP address you are using.

• Some ISPs assign you a local IP address. In this case, the DynamicDNS service cannot be used.

• If the camera is using a port number other than 80, the port number must be specified at the end of the DynamicDNS URL. For example: Using port 80: http://(Cameraname).viewnetcam.com Using any other port: http://(Cameraname).viewnetcam.com:Port

Number

Page 77

Operating Instructions

2.9 Setting the Date and Time

The Date and Time page allows you to set and confirm the date and time. The date and time are used for the settings of the trigger setting, alarm log, operation time and Buffered Image page.

Note

• Saving a new date and time deletes all buffered images on the internal memory. The buffered images on the SD memory card are not deleted.

1. Click [Date and Time] on the Setup page.

2. Set each parameter.

• Set [Automatic Time Adjustment] to synchronize the time automatically with an NTP server.

• Clicking [Cancel] cancels your settings without saving changes.

Page 78

Operating Instructions

Setting Description

Time Setting • Set the date and format (AM/PM or 24 H). The interface

and available values depend on the format. The date and time are used for the settings of the trigger setting, sensor log, operation time and Buffered Image page. Note that the format for the subject and file name of E-mails by E-mail or FTP transfer can only be 24 h.

Automatic Time Adjustment

• NTP (Network Time Protocol) server synchronizes the camera's internal clock automatically every day. Check the box to enable it.

• Set the NTP server IP address. In IPv4, set 4 numbers (0—

255) and 3 periods, such as "192.168.0.253". Note that "0.0.0.0" and "255.255.255.255" are not available. In IPv6, set 8 hexadecimal numbers divided by ":". Consecutive 0s can be abbreviated as "::". (E.g. 2001:2:3:4::5) Or set a host name (1—255 characters).

• Select your time zone.

Note

• The camera will not synchronize to the NTP server if there is more than an 1 hour difference between the NTP server time and the camera's current time. This is to protect the camera's time setting from fraudulent NTP server tampering, incorrect time information, etc.

Adjust Clock for Daylight Saving Time

• During daylight saving time, the internal clock is turned forward an hour. The clock will shift one hour forward at the set time on the Start Day, and move back one hour at the set time on the End Day. Check the box to enable it.

Note

• An "s" is inserted between the date and time of the time stamp when this feature is enabled. The time stamp is printed on images transferred by the Image Transfer feature.

3. Click [Save] when finished.

• The new settings are saved.

• When finished, "Success!" is displayed.

Page 79

Operating Instructions

4. Click [Go to Date and Time page].

• The Date and Time page is displayed.

Note

• Date and time settings become incorrect depending on the length of time the camera is turned on and its internal temperature. Using the Automatic Time Adjustment is recommended.

Page 80

Operating Instructions

2.10 Changing Camera Settings

The Camera page allows you to set the camera name, white balance, AC power source frequency, automatic focus range, mounting type, pan/tilt range, return to specified position, color night view, and vertical resolution settings.

1. Click [Camera] on the Setup page.

2. Set each parameter.

• Clicking [Cancel] cancels your settings without saving changes.

Page 81

Operating Instructions

Setting Description

Camera Name • The camera name is displayed on the Single Camera

page.

• Enter ASCII characters (see page 190) or characters from other languages (1—15 characters for a 1-byte character and 1—7 characters for a 2-byte character). Note that [Space], ["], ['], [&], [<], and [>] are not available.

White Balance Select from the following options. "K (Kelvin)" is a unit for color

temperature.

• Auto (default) — Automatic adjustment

• Fixed Indoor — Electric bulb (2800 K)

• Fixed Fluorescent (White)

• Fixed Fluorescent (Daylight)

— White type fluorescent light

(3600 K)

— Daylight type fluorescent light

(4000 K)

• Fixed Outdoor — Solar light (6000 K)

• Hold — Setting [Hold] keeps the current

white balance.

Note

• White balance settings are also saved in the home position, alarm position and preset positions.

AC Power Source Frequency

This setting may correct flickering caused by power line frequency.

•50 Hz

• 60 Hz (default)

Automatic Focus Range

Set to "Macro" when viewing objects that are within 1 m (3 feet 3 inches) of the camera. Set to "Normal" when viewing objects that are 1 m (3 feet 3 inches) or further from the camera.

• When positioning the camera in front of a window to view images on the other side of the window, set the Automatic Focus Range to "Normal".

Mounting Type Set to match the installation method used to mount the camera.

• When set to "On the ceiling", the available tilt range is 0 to +90 degrees.

• When set to "On the table", the available tilt range is -120 to 0 degrees.

Page 82

Operating Instructions

Setting Description

Pan Range

Tilt Range

Select from the following options.

• Minimum — Current settings, -175—+175

• Home Position

— Current settings, -175—+175

• Maximum — Current settings, -175—+175 The values must be selected as minimum home

position maximum.

Note

• Your privacy may be compromised if the range is set incorrectly. Check the range after setup.

Select from the following options. When the camera is mounted on a ceiling

• Minimum — Current settings, 0—+90

• Home Position

• Maximum — Current settings, 0—+90

When the camera is mounted on a table

• Minimum — Current settings, -120—0

• Home Position

• Maximum — Current settings, -120—0

— Current settings, 0—+90

— Current settings, -120—0

The values must be selected as minimum home position maximum.

Note

• Your privacy may be compromised if the range is set incorrectly. Confirm the range after setup.

Page 83

Operating Instructions

Return to Specified Position

Color Night View

Ver tical Resolution (for 640 x 480 mode)

• If the camera is not operated during the specified period, the camera turns to a specified position.

• The following settings are available:

– Time: Do not move, 10 s, 20 s, 30 s, 1 min, 5 min,

10 min, 30 min, 1 h

– Specified Position: Home Position, Preset No.1—

20, Alarm No. 1, Alarm No. 2

Note

• A preset position (1—20) is displayed as a ("preset number"."preset name"). (e.g.: 1.sample)

• When registering preset positions, set Time long enough to complete the registration process. If Time is set too short, the camera will return to the specified position while registering preset positions.

• If you did not set any presets, the camera cannot turn to the preset position.

• In the color night view mode, the camera image becomes brighter in a low illuminance. The camera image returns to normal operation in a bright location.

• In color night view mode, the following may be experienced:

– Image refresh interval may increase. – Images may blur when viewing moving objects or

using Pan/Tilt/Zoom in low illuminance.

– It may take a while to focus on some objects by

auto focusing.

– Images may not be displayed correctly on a TV.

Note

• In the color night view mode, the image may have white or colored dots around the object. This is not a problem, since it is a CCD sensor characteristic.

When viewing motion images in 640 x 480 resolution, scan lines may appear when objects pass horizontally in front of the camera or when the camera pans horizontally. Set to "240" to remove the scan lines.

*1 See page 84 for details about pan/tilt range settings.

Page 84

Operating Instructions

3. Click [Save] when finished.

• The new settings are saved. If the [Pan Range] or [Tilt Range] settings are changed, the camera turns to the home position.

• When finished, "Success!" is displayed.

4. Click [Go to Camera page].

• The Camera page is displayed.

Specifying the Pan/Tilt Range

Access the camera (see page 13), and click [Single] at the top of the Top page.

2. Open another web browser, and display the Camera page (see page 80).

3. Align the Single Camera page and the Camera page side to side.

4. Set the pan/tilt range.

• Selecting [Current Settings] displays the current angle of the camera. Set each value while adjusting the pan/tilt on the Single Camera page.

Page 85

Operating Instructions

Note

• The values must be selected as minimum home position maximum.

When the camera is mounted on a table

Max.: 0 ˚

Max.: +175 ˚

Min.: -120 ˚

Min.: -175 ˚

5. Click [Save] on the Camera page.

• The new settings are saved. The camera turns to the home position.

When the camera is mounted on a ceiling

Max.: +90 ˚

Min.: -175 ˚

Min.: 0 ˚

Max.: +175 ˚

Page 86

Operating Instructions

2.11 Adjusting Audio

The Audio page allows you to set the microphone, the external speaker, microphone sensitivity and external speaker volume settings.

1. Click [Audio] on the Setup page.

2. Set each parameter.

• Clicking [Cancel] cancels your settings without saving changes.

Setting Description

Output • You can control audio output for the external speaker

connected to the camera. Volume • You can control the external speaker output volume. PC Audio Input

Timeout Input • You can control audio input from the external

Camera Microphone Sensitivity

• You can set the time to consecutively perceive the audio from your PC. (1—60 minutes)

microphone connected to the camera.

• You can select the microphone sensitivity level. Minimum: Decreased sensitivity Standard: Standard setting (default) Maximum: Enhanced sensitivity

Page 87

Operating Instructions

Setting Description

Mute during Pan/Tilt • You can temporarily turn off the audio (audio input)

when the camera pans or tilts.

3. Click [Save] when finished.

• The new settings are saved.

• When finished, "Success!" is displayed.

4. Click [Go to Audio page].

• The Audio page is displayed.

Page 88

Operating Instructions

3 Registering Users

3.1 Changing the Authentication Setting and Administrator User Name and Password

The Security: Administrator page allows you to change authentication, and the administrator's user name and password. An authentication window allows registered users to access the camera.

Note

• If you access the camera for the first time, the window for setting the administrator's user name and password is displayed. Make a note of the user name and password so that you will not forget them.

• The user name and password should be secured at your own responsibility. Pay attention to the following points.

– Set a user name and password with as many characters as possible. – Change the password regularly.

• Setting [Permit access from guest users] (permitting access without a User Name or Password) or [Permit access from guest users (mobile only)] (permitting access without a User Name or Password) at General Authentication risks the images being viewed by third parties. Control the contents of the images accordingly.

IMPORTANT

• It is important to limit access to the camera by use of a unique User Name and a secret Password. Because the camera is accessed through the Internet it is possible that the camera could be accessed by unknown individuals, including those who are commonly known as "hackers," to whom you do not want to allow access. The use of a unique User Name and a Password known only to you will help insure that only authorized individuals are given access to the camera. You have the option of proceeding without a User Name and Password, but it is strongly recommended that you utilize these protections.

Page 89

1. Click [Administrator] on the Setup page.

2. Set each parameter.

• Clicking [Cancel] cancels your settings without saving changes.

Setting Description

General Authentication

Authentication has 3 phases.

• If you set [Permit access from guest users], the camera does not display the authentication window in camera access. All guest users can view images without a user name and password.

• If you set [Permit access from guest users (mobile only)], an authentication window is not displayed when accessing the cell phone page. All guest users can view images without a user name and password when accessing the cell phone page.

Note

• If you set [Permit access from guest users], [Login] is displayed at the top of the page. After you log in as an administrator (see page 92), the Setup page and the Maintenance page can be accessed.

Operating Instructions

• If you set [Do not permit access from guest users], an authentication window is displayed to access the camera. Users must enter the user name and password.

Page 90

Operating Instructions

Setting Description

User Name/ Password

Note

• When setting authentication, set the user name and password, and save them.

• When users other than an administrator are accessing the camera, the [Setup] and [Maintenance] tabs will not be displayed.

• The user name and password are case sensitive.

• User Name (6 to 15 characters): Enter the user name.

• Password (6 to 15 characters): Enter the password.

Note

• The password must be different from the user name.

• Retype Password: Reenter the password.

• Enter ASCII characters (see page 190). Note that [Space], ["], ['], [&], [<], [>] and [:] are not available.

3. Click [Save] when finished.

• The new settings are saved.

• When finished, "Success!" is displayed.

4. Click [Go to Security: Administrator page].

• The Security: Administrator page is displayed.

Note

• When the user name and password have been changed, the camera displays an authentication window. Enter the user name and password, and click [OK].

Page 91

Operating Instructions

Administrator/General Users/Guest Users

The access level to the camera is divided to administrator, general users and guest users.

Items Administrator General

User Name

Required Required Not Required Not Required

Users

Guest Users Guest Users

(mobile only)

and Password Number of

150——

Users Accessible

Pages

Access Level All Operations Access level

All Pages Pages Except

For Setup and Maintenance page

can be set for each general user (see

Pages Except For Setup and Maintenance page

Access level can be set for guest users (see page 93).

page 93).

Note

• Guest users mean unregistered users. Set [Permit access from guest users] or [Permit access from guest users (mobile only)] on the Security: Administrator page (see page 88) to allow access from guest users.

Cell phone

page only

—

Page 92

Operating Instructions

3.2 Logging in to the Camera

If you set [Permit access from guest users] on the Security: Administrator page, [Login] is displayed at the top of the page. After you log in as an administrator, the Setup page and the Maintenance page can be accessed.

1. Click [Login] at the top of the page.

2. Check a login mode, and click [Login].

Note

• The authentication window is displayed. Enter the user name and password set for General Users or Administrator.

3. Enter a valid user name and password according to the Login mode selected

in step 2, and click [OK] to log in to the camera.

Page 93

Operating Instructions

3.3 Creating, Modifying or Deleting General Users

The General User page allows you to create, modify or delete general users. Up to 50 general users can be registered. The access level is set for each general user. If you set [Permit access from guest users] or [Permit access from guest users (mobile only)] on the Security: Administrator page, the access level can be set for guest users.

Note

• For general users, the Setup and Maintenance tabs are not displayed.

1. Click [General Users] on the Setup page.

2. To create a general user, click [Create].

• When setting [Do not permit access from guest users]

• To change the settings of general users or guest users, select their name and click [Modify]. The modification page is displayed.

• To delete a general user, select the name and click [Delete]. The confirmation page is displayed.

• When setting [Permit access from guest users] or [Permit access from guest users (mobile only)]

Page 94

Operating Instructions

3. Set each parameter.

• Settings for general users • Settings for guest users

• Clicking [Cancel] takes you back to the previous page without saving changes.

Setting Description

User ID List • Up to 50 general users can be registered.

• The list is used to modify or delete general user settings.

User Name/ Password

• User Name (6 to 15 characters): Enter the user name.

• Password (6 to 15 characters): Enter the password.

Note

• The password must be different from the user name.

• Retype Password: Reenter the password.

• Enter ASCII characters (see page 190). Note that [Space], ["], ['], [&], [<], [>] and [:] are not available.

Page 95

Operating Instructions

Setting Description

Access Level An access level is set for each general user. Check each

feature to enable access to it.

• In the limit time of continuous Motion JPEG setting, set the time for changing video (Motion JPEG) to still images for each user. (Not permitted, Unlimited, 10 seconds—60 minutes) In the refresh interval setting, set the refresh interval after the video has changed to still images. (3—60 seconds)

• See the corresponding page for details of the following features.

Pan/Tilt Control (see page 25) Zoom Control (see page 26) Focus Control (see page 28) Preset Control (see page 23) Click to Center Control (see page 21) Brightness Control (see page 24) External Output Control (see page 24) Change Refresh Interval (see page 24) Change Resolution (see page 24) Change Quality (see page 24) Capture Image Button (see page 22) Listen (see page 34) Talk (see page 34) View Multi-Camera page (see page 36) View Buffered Image page (see page 38)

4. Click [Save] when finished.

• The new settings are saved.

• When finished, "Success!" is displayed.

5. Click [Go to General User page].

• The General User page is displayed.

Page 96

Operating Instructions

4 Buffering or Transferring Images

4.1 Procedures of Buffering or Transferring Images

The procedures from this page to page 130 are described about settings of the image buffer or transfer. See the procedures below to understand the general outline of the settings.

Buffer/Transfer by Timer (Page 97)

Time Setting

Image Setting

Image Buffer Frequency Setting

Transfer Method (Select one from the lists.)

• No Transfer, No Memory Overwrite

• No Transfer, Memory Overwrite

• FTP

• E-mail

Buffer/Transfer by Alarm

Signal (Page 107)

Image Buffer Frequency Setting

Transfer Method (Select one from the lists.)

• No Transfer, No Memory

• No Transfer, Memory

• FTP

• E-mail

E-mail Notification When

Time Setting

Lens Position When

Triggered Setting

Image Setting

Overwrite Overwrite

Triggered Setting

Buffer/Transfer by

Motion Detection Signal

(Page 119)

Time Setting

Lens Position When

Triggered Setting

Image Setting

Image Buffer Frequency Setting

Transfer Method (Select one from the lists.)

• No Transfer, No Memory Overwrite

• No Transfer, Memory Overwrite

• FTP

• E-mail

E-mail Notification When

Triggered Setting

Save the settings to complete.

Notifying the Alarm Log

(Page 137)

Save the settings to complete.

Changing Motion Detection

Sensitivity (Page 133)

Notifying the Alarm Log

(Page 137)

Page 97

Operating Instructions

4.2 Buffering or Transferring Images by Timer

The Trigger page allows you to enable image buffer/transfer by E-mail or FTP.

Note

• If you are recording images to the SD memory card, refresh interval slows down.

1. Click [Trigger] on the Setup page.

2. Click a No. to enable buffer/transfer.

3. Check [Enable Image Buffer/Transfer], select [Timer] for the trigger, and click

[Next>].

• Click [Delete Buffered Images] to delete images already buffered.

• Click [Save] to save the settings.

• Clicking [Cancel] takes you back to the Trigger page without saving changes.

Note

• If you click [Save], all buffered images on the SD memory card are deleted.

Setting Description

Enable Image Buffer/Transfer

• Check the box to enable the buffer/transfer. Uncheck the box to disable it.

Page 98

Operating Instructions

Setting Description

Trigger • Selecting [Timer] enables the camera to buffer/transfer

images by timer.

• Selecting [Alarm 1 or 2] enables the camera to buffer/ transfer images by alarm signal.

• Selecting [Motion Detection] enables the camera to buffer/ transfer images when the motion is detected.

4. Set the time, and click [Next>].

Note

The timer works by an internal clock. Set the date and time before using timer buffer/transfer (see page 77).

• Clicking [<Back] takes you back to the previous page.

• Clicking [Cancel] takes you back to the Trigger page without saving changes.

Setting Description

Day of the week • Check the box to enable the day. Uncheck the box to

disable it.

Active Time of Trigger

• To set a trigger time, check the time option and set a time period. Check the [Always] option if you are not specifying a time period.

5. Set the image settings, and click [Next>].

• Clicking [<Back] takes you back to the previous page.

• Clicking [Cancel] takes you back to the Trigger page without saving changes.

Page 99

Operating Instructions

Setting Description

Image Resolution

• Select an image resolution (640 x 480, 320 x 240 (default) or 160 x 120 pixels) for the buffer/transfer.

Image Quality • Select the image quality.

[Favor Clarity] optimizes for good quality. [Standard] offers standard quality. [Favor Motion] optimizes for enhanced motion. [Mobile Phone] is for a transfer to a cell phone.

Note

• 640 x 480 pixels cannot be set for a transfer to a cell phone.

6. Set the image buffer frequency, and click [Next>].

• Clicking [<Back] takes you back to the previous page.

• Clicking [Cancel] takes you back to the Trigger page without saving changes.

Note

• Due to the network environment, object, the number of simultaneous accesses, enabling IPsec or SD memory recording, the camera may not record number of images that you set. In this case, set the image buffer frequency longer.

• Set Every [1 s], buffer [1] images for the SD memory recording.

Setting Description

Image Buffer

• Select an image buffer frequency to buffer or transfer the

Frequency

Page 100

Operating Instructions

7. Select the transfer method, and click [Next>].

• Clicking [<Back] takes you back to the previous page.

• Clicking [Cancel] takes you back to the Trigger page without saving changes.

Note

• If you transfer images by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 48 or page

53).

Setting Description

No Transfer, No Memory Overwrite

No Transfer, Memory Overwrite

FTP • The camera transfers the image to an FTP server (see

E-mail • The camera transfers the image by E-mail (see page 103).

• If the internal memory or the SD memory card is full, the camera stops buffering.

• If the internal memory or the SD memory card is full, the camera deletes the old images, and continues to buffer the image.

page 101).

100

Panasonic BB-HCE481A, BB-HCM381A User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Main Features

Table of Contents

1 Camera Monitoring

1.1 BB-HCM381A Feature Locations

1.1.1 Front View

1.1.2 Rear View

1.1.3 Bottom View

1.2 BB-HCE481A Feature Locations

1.2.1 Front View

1.2.2 Rear View

1.2.3 Bottom View

1.3 How to Turn on the Camera

1.4 Accessing the Camera

1.4.1 To Access the Camera in IPv6

1.5 Viewing the Single Camera page

1.5.1 Displaying the Banner

1.5.2 Auto Centering the Image (Click to Center)

1.5.3 Capturing a Still Image

1.5.4 Using the Operation Bar

1.5.5 Zooming In and Out

1.5.6 Automatic and Manual Focusing

1.5.7 Setting Home Position/Alarm Position/Preset Position

1.6 Listening to Camera Audio and Talking through the Camera

1.7 Viewing the Multi-Camera page

1.8 Viewing the Buffered Image page

1.8.1 Deleting Buffered Images

1.9 Viewing Still Images on Your Cell Phone

1.9.1 Enabling or Disabling the Buffer/Transfer on your Cell Phone

2 Using the Camera's Basic Features

2.1 Setup Page of the Camera

2.2 Connecting the Camera to Your IPv4 Network

2.3 Connecting the Camera to Your IPv6 Network

2.4 What is IPsec?

2.5 Encrypting the Camera Image in Transport Mode

2.6 Encrypting the Camera Image in Tunnel Mode

2.7.1 Connecting the Camera to a Router that Supports UPnP™ (IPv4 Only)

2.7.2 Connecting the Camera to a Router that Does Not Support UPnP™ (IPv4 Only)

2.8 Registering with the DynamicDNS Service

2.8.1 DynamicDNS Service (IPv4/IPv6)

2.9 Setting the Date and Time

2.10 Changing Camera Settings

2.11 Adjusting Audio

3 Registering Users

3.1 Changing the Authentication Setting and Administrator User Name and Password

3.2 Logging in to the Camera

3.3 Creating, Modifying or Deleting General Users

4 Buffering or Transferring Images

4.1 Procedures of Buffering or Transferring Images

4.2 Buffering or Transferring Images by Timer