Panasonic BB-GT1502C, BB-GT1540C, BB-GT1500C User Manual

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Page 1

Operating Instructions

Global VoIP Telephone

Model No. BB-GT1500C

BB-GT1502C BB-GT1540C

BB-GT1500C

This unit is compatible with Call Display. To use this feature, you must subscribe to the A service offered by deltathree, Inc. or the appropriate service offered by your landline service provider.

Charge the handset battery for 7 hours before initial use.

Please read these Operating Instructions before using the unit and save for future reference.

Page 2

Introduction

Product information . . . . . . . . . . . . . . . 3

Accessory information . . . . . . . . . . . . . 7

Symbols used in these operating

instructions . . . . . . . . . . . . . . . . . . . . . 9

Important Information

Important safety instructions . . . . . . . 10

For best performance . . . . . . . . . . . . 12

Security caution. . . . . . . . . . . . . . . . . 13

Preparation

Controls (Base unit). . . . . . . . . . . . . . 14

Controls (Handset) . . . . . . . . . . . . . . 16

Installation . . . . . . . . . . . . . . . . . . . . . 17

Battery charge. . . . . . . . . . . . . . . . . . 20

Understanding the indicators on the

base unit . . . . . . . . . . . . . . . . . . . . . . 22

Displays. . . . . . . . . . . . . . . . . . . . . . . 25

Setting the unit before use . . . . . . . . 27

Making/Answering Calls (Handset)

Making calls. . . . . . . . . . . . . . . . . . . . 31

Answering calls . . . . . . . . . . . . . . . . . 32

Useful features during a call . . . . . . . 32

Making/Answering Calls (Base Unit)

Making calls. . . . . . . . . . . . . . . . . . . . 35

Answering calls . . . . . . . . . . . . . . . . . 35

Useful features during a call . . . . . . . 36

Making Internet Calls (Cellular Phone)

Making internet calls using your cellular

phone . . . . . . . . . . . . . . . . . . . . . . . . 38

Handset Phonebook

Handset phonebook . . . . . . . . . . . . . 39

Base Unit Speed Dialer

Base unit speed dialer. . . . . . . . . . . . 42

Call Display Service

Using Call Display service. . . . . . . . . 43

Caller list . . . . . . . . . . . . . . . . . . . . . . 45

Programming

Programmable settings . . . . . . . . . . 47

Answering System

Answering system . . . . . . . . . . . . . . 58

Greeting message . . . . . . . . . . . . . . 59

Listening to messages using the base

unit . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Listening to messages using the

handset. . . . . . . . . . . . . . . . . . . . . . . 60

Voice memo . . . . . . . . . . . . . . . . . . . 61

Remote operation. . . . . . . . . . . . . . . 62

Answering system settings . . . . . . . . 64

Voice Mail Service

Using Voice Mail service . . . . . . . . . 66

Intercom Features

Intercom features between handsets 68 Intercom features between the handset

and base unit . . . . . . . . . . . . . . . . . . 69

A Service

Using A service features . . . . . . . 72

Useful Information

Belt clip. . . . . . . . . . . . . . . . . . . . . . . 75

Wall mounting for charger . . . . . . . . 75

Additional accessories . . . . . . . . . . . 76

Registering a handset . . . . . . . . . . . 76

IP RESET button . . . . . . . . . . . . . . . 77

Error messages . . . . . . . . . . . . . . . . 79

Troubleshooting . . . . . . . . . . . . . . . . 82

Industry Canada Notices and other

information . . . . . . . . . . . . . . . . . . . . 90

Open Source Software . . . . . . . . . . . 92

Specifications . . . . . . . . . . . . . . . . . 102

Warranty . . . . . . . . . . . . . . . . . . . . . 103

Customer services . . . . . . . . . . . . . 104

Index

Index. . . . . . . . . . . . . . . . . . . . . . . . 106

Page 3

Product information

Thank you for purchasing a Panasonic GLOBARANGE phone.

These operating instructions can be used for the following models:

Introduction

BB-GT1500

BB-GT1540

- With answering system

- Base unit dial keypad

Important:

L The suffix (C) in the following model numbers will be omitted in these instructions:

BB-GT1500C/BB-GT1502C/BB-GT1540C

BB-GT1502

Notable feature differences between models

Model no.

BB-GT1500 – – r

BB-GT1502 – – r –

BB-GT1540 rrr

Answering system

Intercom Make/answer calls

f ⇔ N*1N ⇔ N

with base unit

–

*1 Intercom calls can be made between the handset and base unit. *2 Intercom calls can be made between the handsets. *3 Intercom calls can be made between the handsets by purchasing and registering

1 or more optional handsets (BB-GTA150C, page 8).

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 4

Introduction

How the GLOBARANGE phone works

Connect this phone to both a landline and the Internet (IP line) so you can make or receive internet calls as well as landline calls. When you make calls with A, a VoIP (Voice over Internet Protocol) service, your voice will be sent as data packets over the Internet to the destination where they are converted into voice. Basically, you can make internet calls using the A service virtually the same as using a landline. For more information, see “What is A/A number?” below and visit www.joip.com

Modem

Router

IP line

Computer

Internet

(optional) *2

GLOBARANGE

PSTN (Public Switched Telephone Network)

Landline (PSTN line)

phone *1

*1 Model shown is BB-GT1500. *2 Computer is not required for setup or making/answering internet calls.

What is A/A number?

A is the VoIP service provided by deltathree Inc. After connecting this phone to the Internet (page 17, 28), a unique A number is sent to your handset display (page

30), so you can use your IP line as follows:

1. Make and receive free calls to and from other A numbers for a full period of 3

years from the date of setup.

2. Make calls from your A number to landline and cellular phones at very low

rates by subscribing to the appropriate service at www.joip.com

3. Receive calls from landline and cellular phone numbers via your IP line by subscribing for additional phone number(s) at www.joip.com These additional phone numbers can be chosen regardless of your geographic location from a list of international and local area codes offered by A. There may be restrictions in obtaining phone numbers from certain countries or areas. Visit www.joip.com for details.

*1*2

A A number consists of the pound key (#) followed by 10 digits, enabling you to make and receive free calls to and from other A number owners for a full period of 3 years from the date of setup. The A number does not involve extra charges and is given free to Panasonic GLOBARANGE phone owners.

For product assistance, visit www.globarange.com

*1*2

For A assistance, visit www.joip.com

Page 5

Introduction

*1 Requires both parties to have a Panasonic GLOBARANGE Phone, activated the

A service from deltathree, Inc., and broadband internet service provided by a cable company or internet service provider for a fee.

*2 After 3 years, the A service may require a fee.

Important:

For A services, please visit the A website: www.joip.com or contact the A service provider.

L Terms of Use for the A services are available on the included leaflet or at

www.joip.com and must be read and accepted prior to using A services.

L NEITHER PANASONIC COMMUNICATIONS CO., LTD. NOR PANASONIC

CORPORATION OF NORTH AMERICA IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, DELTATHREE, INC. NEITHER PANASONIC COMMUNICATIONS CO., LTD. NOR PANASONIC CORPORATION OF NORTH AMERICA NOR ANY OF THEIR EMPLOYEES OR AFFILIATES OR CUSTOMERS MAKE ANY WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, TO ANY CUSTOMER OR ANY OTHER THIRD PARTY WITH RESPECT TO ANY OF THE SERVICES PROVIDED BY DELTATHREE, INC., NOR ASSUME NOR CREATE ANY OTHER OBLIGATION OF ANY KIND ON BEHALF OF DELTATHREE, INC.

To make emergency (911) calls successfully, we recommend using the landline.

L Depending on the condition of your network connection, emergency phone

numbers may not be dialed via the IP line.

L The subscription is required to enable emergency calls via the IP line. For

assistance, visit www.joip.com

Note:

L We recommend installing only one Panasonic GLOBARANGE phone base unit. If

you install more than one Panasonic GLOBARANGE phone base unit, you may not be able to make or receive internet calls properly.

L Sound quality and overall performance of IP phone may vary depending on the

condition of your network connection. Refer to “Troubleshooting”, page 87.

Trademarks

L deltathree and A are either registered trademarks or trademarks of deltathree,

Inc., in the United States and/or other countries.

L All other trademarks identified herein are the property of their respective owners.

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 6

Introduction

Feature highlights

■ Free calls to other A service subscribers (Panasonic GLOBARANGE

phone owners) for a full period of 3 years from the date of setup

■ High quality IP telephony using your Internet connection

Enjoy high-quality calls at low rates to any destination worldwide using the A service.

■ Standard phone using a landline

■ Expandable phone system (up to 8 total handsets)

Allows you to make an internet call on one handset while another handset is talking on the landline.

■ Save 100 phonebook items on a handset

■ Phonebook/Ringtone data downloading

Easily edit the phonebook items from a computer using the A website (www.joip.com). Download phonebook items and ringtones to the base unit, then import them to a handset.

■ Internet call ability using a cellular phone via the unit’s answering system

(BB-GT1540)

*1 After 3 years, the A service may require a fee. *2 Requires optional accessory handsets (sold separately, page 8). *3 Requires subscription for additional phone number(s) for your A IP line other

than the A number (page 4).

Note:

L A, a service powered by deltathree, Inc., offers special features such as Call

Display, Call Waiting, and Voice Mail. For more information, visit the A website (www.joip.com).

L Your landline service provider may offer special telephone services such as Call

Display, Call Waiting, and Voice Mail. Please contact your landline service provider for details and availability in your area.

System requirements

Your network must meet the following technical specifications for the unit to work as an IP phone.

Item Description

Internet connection

Modem Broadband modem with Ethernet port (USB-only modems

Router Broadband router

Broadband Internet connection such as DSL or cable

are not supported.)

*1*2

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 7

Introduction

*1 This unit is not compatible with the following:

– PPPoE (Point to Point Protocol over Ethernet) – PPTP (Point-to-Point Tunneling Protocol) – L2TP (Layer 2 Tunneling Protocol) If your Internet service provider uses a PPPoE, PPTP, or L2TP connection, a

compatible router is required.

*2 This unit is designed to obtain an IP address automatically from a DHCP (Dynamic

Host Configuration Protocol) server. We recommend using the DHCP server (page 28).

Accessory information

Included accessories

No. Accessory item Quantity

BB-GT1500/ BB-GT1540

1 AC adaptor for base unit 1 1

2 Telephone line cord 1 1

3 Battery 1 2

4 Handset cover

5 Ethernet cable

(Category 5E straight cable)

6 Belt clip 1 2

7 Charger – 1

8 AC adaptor for charger – 1

BB-GT1502

*1 The handset cover comes attached to the handset.

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 8

Introduction

Additional/replacement accessories

Accessory item Order number

Rechargeable nickel metal hydride (Ni-MH) battery

Headset RP-TCA86, RP-TCA91, RP-TCA92, RP-TCA94, or RP-

Wall mounting adaptor for base unit

HHR-P107

TCA95

PQKL10078Z2

Expanding your phone system

You can expand the phone system by registering optional handsets to a single base unit.

L A maximum of 8 total handsets (included and optional) can be registered to a

single base unit.

Handset (optional): BB-GTA150C

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 9

Introduction

Symbols used in these operating instructions

Symbol Meaning

l Features and operations for using the IP line k Features and operations for using the landline N Perform with the handset. f Perform with the base unit.

{ } The words in the brackets indicate button names/soft key

i Proceed to the next operation.

“ ” The words in quotations indicate the menu on the display.

{V}/{^}: “ ” Push the handset joystick down or up to select the words

{^} {V} {<} {>}

(BB-GT1540)

{6}

(BB-GT1540)

names on the handset and base unit. Example: Unit keys: {TEL}, {IP} Soft keys: {CID}, {C}

Example: “Ringer ID”

in quotations. Example: {V}/{^}: “Off”

Press up, down, left, or right on the base unit navigator key.

Press the centre of the base unit navigator key.

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 10

Important Information

Important safety instructions

When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.

1. Read all instructions carefully.

2. Follow all warnings and instructions marked on the product.

3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a dry soft cloth for cleaning.

4. Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc.

5. Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls.

6. Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided.

7. Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

8. Do not place objects on the power cord. Install the product where no one can step or trip on the cord.

9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.

10.Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product.

11.To reduce the risk of electric shock, do not disassemble the product. Take

the product to an authorized service centre when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used.

12.Unplug the product from power outlets and take to an authorized service centre when the following conditions occur:

A. When the power cord is damaged

or frayed.

B. If liquid has been spilled into the

product.

C. If the product has been exposed

to rain or water.

D. If the product does not work

normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service centre.

E. If the product has been dropped

or physically damaged.

F. If the product exhibits a distinct

change in performance.

13.During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.

14.Do not use the product to report a gas leak, when in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

WARNING:

L To prevent the risk of fire or electrical

shock, do not expose the product to rain or any type of moisture.

L Unplug the product from power outlets

if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 11

shock. Confirm that smoke has stopped emitting and contact an authorized service centre.

L Do not spill liquids (detergents,

cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.

L Do not place or use this product near

automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.

L Completely insert the AC

adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.

L Regularly remove any dust, etc. from

the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.

CAUTION:

Installation

L Never install telephone wiring during a

lightning storm.

L Never install telephone line jacks in

wet locations unless the jack is specifically designed for wet locations.

L Never touch uninsulated telephone

wires or terminals unless the telephone line has been disconnected at the network interface.

L Use caution when installing or

modifying telephone lines.

L Do not touch the plug with wet hands. L The AC adaptor is used as the main

disconnect device. Ensure that the AC

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Important Information

outlet is installed near the product and is easily accessible.

Battery

To reduce the risk of fire or injury to persons, read and follow these instructions.

L Use only the battery(ies) specified. L Do not dispose of the battery(ies) in a

fire, as they may explode. Check with local waste management codes for special disposal instructions.

L Do not open or mutilate the

battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

L Exercise care when handling the

battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.

L Charge the battery(ies) provided, or

identified for use with the product only, in accordance with the instructions and limitations specified in this manual.

Medical

L Consult the manufacturer of any

personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of

5.74 GHz to 5.84 GHz, and the power output is 200 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

Page 12

Important Information

No responsibility will be taken by our company with respect to consequences resulting from the inappropriate use, damage or both of the unit.

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noise-

free communications, place your base unit: – at a convenient, high, and central

location with no obstructions between the handset and base unit in an indoor environment.

– away from electronic appliances

such as TVs, radios, personal computers, wireless devices or other phones.

– avoid facing radio frequency

transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window).

L Coverage and voice quality depends

on the local environmental conditions.

L If the reception for a base unit location

is not satisfactory, move the base unit to another location for better reception.

L The product should be kept free from

excessive smoke, dust, high temperature, and vibration.

L The product should not be exposed to

direct sunlight.

L Do not place heavy objects on top of

the product.

L When you leave the product unused

for a long period of time, unplug the product from the power outlet.

L The product should be kept away from

heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.

L The maximum calling distance may be

shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

L Operating the product near electrical

appliances may cause interference. Move away from the electrical appliances.

Routine care L To clean the product, use a dry soft

cloth. The outer surface of the product can be scratched by wiping or rubbing with a hard cloth.

L Do not use benzine, thinner, or any

abrasive powder.

Environment

L Keep the product away from electrical

noise generating devices, such as fluorescent lamps and motors.

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 13

Security caution

When using this product, take appropriate measures to avoid the following security breaches. L Leaks of private information via this

product

L Illegal use of this product by a third

party

L Interference or suspension of the use

of this product by a third party

Take the following measures to avoid security breaches:

L To prevent illegal access, keep the

base unit software updated (if you do not have the latest version of software, this can lead to blocked access or information leaks) (page

56).

L You are responsible for the security

settings, such as the remote code for the answering system, to access this product. This information should not be made available to any third parties outside the user group. To prevent unauthorized access to this product, we recommend that you regularly change the remote code (page 64).

L Place this product where it is unlikely

to be stolen.

L During an internet call, outside

interference may occur resulting in improper call transmission and/or unit function.

Important Information

before you dispose, transfer or return the product. – Erasing caller list information (page

46)

– Erasing phonebook information

(page 41)

– Erasing messages (page 60, 73)

L When transferring this product to

another party or disposing of this product, be sure to cancel the service contract with A at www.joip.com if you subscribed to optional A services.

Notice for product disposal, transfer, or return

L This product can store your

private/confidential information. To protect your privacy/confidentiality, we recommend that you erase the information such as phonebook or caller list entries from the memory

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 14

Preparation

Controls (Base unit)

BB-GT1500/BB-GT1502

AB DC

Bottom view

IP RESET

A IP indicator B TEL indicator C STATUS indicator D VM (Voice Mail) indicator

*1 You can locate a misplaced handset by pressing {HANDSET LOCATOR}. To stop

paging, press it again or {OFF} on the handset.

E Charge contacts F {HANDSET LOCATOR} G {IP RESET}

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 15

BB-GT1540

AB DC FE

I JG

Preparation

Bottom view

IP RESET

M NK O PQ T U

A {IP} (IP line)

IP indicator

B {TEL} (Landline)

TEL indicator

C {IP/TEL} D STATUS indicator E VM (Voice Mail) indicator F {ANSWER ON}

ANSWER ON indicator

G {LOCATOR} {INTERCOM} H {AUTO} {PROGRAM} I {CONF} (Conference) J {HOLD} K Speaker L Charge contacts M {*} (TONE) N {PAUSE} {REDIAL} O {FLASH} {CALL WAIT} P {MUTE}

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

SL VXYWZ

Q {s} (SP-PHONE)

SP-PHONE indicator

R MIC (Microphone) S Navigator key ({^} {V} {<} {>}) T {6} (Message)

Message indicator

U {STOP} V {ERASE} W {MEMO} X {GREETING REC} (Recording) Y {GREETING CHECK} Z Display ! {IP RESET}

Page 16

Preparation

Controls (Handset)

Using the joystick

The handset joystick can be used to navigate through menus and to select items shown on the display, by pushing it

up {^}, down {V}, left {<}, or right {>}.

D E F G

A Speaker B Soft keys C Headset jack D {IP} (IP line) E Joystick F {s} (SP-PHONE) G {REDIAL} {PAUSE} H {*} (TONE) I {FLASH} {CALL WAIT} J Charge indicator

Ringer indicator Message indicator

K Receiver L Display M {TEL} (Landline) N {OFF} O {HOLD} {INTERCOM} P Microphone Q Charge contacts

The joystick can be used to select the centre soft key icon, by pressing down on the centre of the joystick.

Using the soft keys

The handset features 2 soft keys and a

joystick. By pressing a soft key, or by

pressing the centre of the joystick, you can select the feature shown directly above it on the display.

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 17

Preparation

Installation

Connecting to a landline and the Internet (IP line)

Connect the base unit to a broadband router or modem with a built-in router. *1 Computer is not required for setup or making/answering internet calls.

Press plug firmly.

TEL

LAN

Hook

(120 V AC, 60 Hz)

Internet

Cable or DSL modem

Telephone line cord

AC adaptor

Ethernet cable

Router

Computer (Optional) *1

To single-line telephone jack (RJ11C)

1 Connect the included Ethernet cable until it clicks into the “LAN” port on the base

unit and unused Ethernet (LAN) port on your router or modem with a built-in router.

2 Connect the included telephone line cord until it clicks into the “TEL” port on the

base unit and telephone line jack.

3 Connect the included AC adaptor to the base unit by pushing the plug firmly, then

plug the other end into the power outlet.

L Use only the included Panasonic AC adaptor PQLV203. L The STATUS indicator on the base unit lights in red for about 3 seconds (page

22).

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 18

Preparation

4 Install the battery:

Press the notch of the handset cover firmly, and slide it in the direction of the arrow (A). Insert the battery (B), and press it down until it snaps into position (C). Then close the handset cover (D, E).

5 Charge the battery:

Place the handset on the base unit.

L If “Charge for 7 HRS” is displayed, wait for at most 15 minutes until

“Please read joip Terms of Use. Agree?” is displayed.

L To fully charge the battery, place the handset on the base unit for 7 hours. For

battery information, see page 20.

Confirm the charge indicator is on.

Model shown is BB-GT1500.

Please read joip Terms of Use. Agree?

YES NO

[

6 Agree to the A Terms of Use:

To use the A IP line, read the Terms of Use for the A services on the included leaflet or at www.joip.com then press {YES} (left soft key) while “Please read joip Terms of Use. Agree?” is displayed. L To agree to the Terms of Use later, press {NO}. When you want to agree,

press {IP} and wait until the display changes from “Free calls! Plug

internet cable. www.joip.com” to “Please read joip Terms of Use. Agree?”. Press {YES} to agree to it.

7 Check for Internet access:

Wait until the STATUS indicator on the base unit turns green. – When the STATUS indicator on the base unit lights in green, the installation is

complete. Your A number is displayed on the handset 1 (included with your base unit). Once you start operations with the handset, it disappears from the display (page 30).

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 19

Preparation

– When the STATUS indicator on the base unit does not light in green even if you

wait for a few minutes, see page 23.

Amber Green

Your A number

joip:#1001060429

Model shown is BB-GT1500.

Note:

L The AC adaptor must remain connected at all times. (It is normal for the adaptor to

feel warm during use.)

L The AC adaptor should be connected to a vertically oriented or floor-mounted AC

outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

L The unit will not work during a power failure. To use the landline, we recommend

connecting a corded telephone to the same telephone line or to the same telephone line jack using a T-adaptor.

For DSL service users k

If the base unit is connected to a landline with DSL service, please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:

– Noise is heard during conversations using the landline. – Call Display features do not function properly for landline calls.

Noise filter

To single-line telephone jack (RJ11C)

Connecting the AC adaptor (BB-GT1502)

L Use only the included Panasonic AC adaptor PQLV208.

(120 V AC, 60 Hz)

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Bottom of the charger

Fasten the AC adaptor cord to prevent it from being disconnected.

Hooks

Page 20

Preparation

Battery charge

To fully charge the battery, place the handset on the base unit or charger for 7 hours.

L While charging, the charge indicator

on the handset lights in amber. When the battery is fully charged, the indicator lights in green.

Base unit

Charge contacts

L Model shown is BB-GT1500.

Charger

Available model:

BB-GT1502

Note:

L If you want to use the handset

immediately, charge the battery for at least 15 minutes.

L To ensure that the battery charges

properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity.

Battery level

Battery icon

1 Fully charged

2 Medium

3 Low

4 Empty

Note:

L When the battery needs to be

charged, the handset beeps intermittently during use.

Panasonic battery performance

Operation Operating time

While in use (talking)

While not in use (standby)

While using the clarity booster feature (page

33)

Battery level

Flashing: needs to be recharged.

Up to 6 hours

Up to 14 days

Up to 4 hours

Charge contacts

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Note:

L It is normal for the battery not to reach

full capacity at the initial charge. Maximum battery performance is

Page 21

reached after a few complete cycles of charge/discharge (use).

L Battery operating time may be

shortened over time depending on usage conditions and surrounding temperature.

L Battery power is consumed whenever

the handset is off the base unit or charger, even when the handset is not in use.

L After the handset is fully charged,

displaying “Charge completed”, it may be left on the base unit or charger without any ill effect on the battery.

L The battery level may not be

displayed correctly after you replace the battery. In this case, place the handset on the base unit or charger and let it charge for 7 hours.

Battery replacement

Important:

L Use only the rechargeable Panasonic

battery noted on page 8.

Replace the old battery with a new one. See page 18, step 4.

Attention:

Preparation

A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800822-8837) for information on how to recycle this battery.

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 22

Preparation

Understanding the indicators on the base unit

TEL indicator/IP indicator

The TEL indicator and IP indicator show the status of the landline and IP line, respectively, as follows.

Status Meaning

Light off The line is available.

Light on The line is in use.

Flashing rapidly A call is being received.

Flashing A call is put on hold.

*1 k When another phone uses the same landline, the TEL indicator lights.

The answering system is answering a call. (BBGT1540) The IP indicator flashes when the base unit software is being downloaded from the A service.

STATUS indicator

During the startup process you may notice that the STATUS indicator on the base unit is flashing. This indicates that the base unit is booting up with the A service. You may find the following flash patterns helpful to you:

Status Meaning

Colour Light pattern

Green On L The base unit is connected to the Internet. The

startup process is complete and you may now make and receive A internet calls.

Flashing L The base unit is downloading data from the A

Red On L When the base unit is turned on, the STATUS

Flashing L The base unit is registering a handset.

Flashing rapidly

service. Do not disconnect the Ethernet cable or AC adaptor from the base unit until the STATUS indicator stops flashing and lights in steady green.

indicator lights in red for about 3 seconds.

L The base unit is paging handsets. (BB-

GT1500/BB-GT1502)

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For A assistance, visit www.joip.com

Page 23

Preparation

Status Meaning

Colour Light pattern

Amber On L The base unit’s IP address may conflict with the IP

addresses of other devices on your local network. Check the base unit’s static IP address using the handset: {MENU} i {#}{5}{0}{1}, then check the IP addresses of the other devices on your local network. If necessary, change the base unit’s static IP address (page 29).

Flashing L The base unit is obtaining an IP address or is

obtaining configurations from the A service. Please wait.

L The base unit is registering with the A service.

Please wait.

L If the STATUS indicator continues flashing, check

the following: – Check the base unit’s IP address using the

handset: {MENU} i {#}{5}{0}{1} If necessary, change the base unit’s static IP address (page 29).

– If an IP address was not acquired, check your

network devices’ (router, modem, etc.) connections. If the connections are made properly but the problem persists, check your network devices’ (router, modem, etc.) settings.

– Many installation issues can be resolved by

resetting all the equipment. First, shut down your modem, router, base unit, and computer. Then turn the devices back on one at a time in this order: modem, router, base unit, computer.

– If you cannot access Internet Web pages using

your computer, check to see if your Internet service provider is having connection issues in your area.

– For more troubleshooting help, visit

www.joip.com or contact the A service provider.

Flashing rapidly

L Unplug the base unit’s AC adaptor to reset the

unit, then reconnect the AC adaptor. If the STATUS indicator is still flashing rapidly, there may be a problem with the base unit hardware. Contact Panasonic service personnel.

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 24

Preparation

Status Meaning

Colour Light pattern

OFF — L The power on the base unit is off.

L To use the A IP line, you need to agree to the

L The Ethernet cable is not connected properly.

Connect it.

L Your network devices (hub, router, etc.) are turned

off. Check the LEDs for the link status of the devices.

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 25

Preparation

Displays

Base unit display items

Available model:

BB-GT1540

Displayed item

E Greeting or voice

Example:

H 1

H Paging all handsets

m Landline is selected

Meaning

Base unit ringer for landline is off (page

56).

Base unit ringer for IP line is off (page 56).

memo recording error (page 59, 61)

Handset number: displayed when paging, or being paged (example shown here: handset

1).

(page 69)

for the answering system or ringer setting (page 56, 58). When flashing: the answering system is answering a landline call or playing a message on the landline (page 59).

Displayed item

n IP line is selected for

P Base unit is in

Meaning

the answering system or ringer setting (page 56, 58). When flashing: the answering system is answering an internet call or playing a message on the IP line (page 59).

programming mode (page 42).

Handset display items

Displayed item

E Alarm is on (page 55).

w Within range of the

_ Handset has no link to

1 Battery level

S Landline is in use.

Meaning

base unit

base unit (out of range of base unit, handset is not registered to base unit, or no power on base unit).

When flashing: – a landline call is on

hold.

– the answering

system is answering a landline call.

When flashing rapidly: a landline call is being received.

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Page 26

Preparation

Displayed item

i IP line is used.

s Speaker is on.

PRIV. Call Privacy mode is

Example:mThe handset’s

Meaning

When flashing: – an internet call is on

hold.

– the answering

system is answering an internet call.

When flashing rapidly: an internet call is being received.

on (page 34).

extension number (example shown here: handset 1)

Handset ringer for landline is off (page

52).

Handset ringer for IP line is off (page 52).

Handset ringers for landline and IP line are off (page 52).

A text message is protected (page 73).

Handset menu icons

When in standby mode, pressing down on the centre of the joystick ({MENU}) reveals the handset’s main menu. From here you can access various features and settings.

Menu icon

Menu/feature

joip

(For A services)

Answering device

(BB-GT1540)

Phonebook

(BB-GT1500/BBGT1502)

Ringer settings

Set date & time

Initial settings

Customer support

*1 k When another phone uses

the same landline, S is displayed.

*2 BB-GT1540

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For A assistance, visit www.joip.com

Page 27

Setting the unit before use

Important:

L To program features by scrolling

through the display menus, see page

47.

L Mainly the direct command method is

used in these operating instructions.

Display language N

You can select either “English” or “Français” as the display language. The default setting is “English”.

1 {OFF} i {MENU} i

{#}{1}{1}{0}

2 {V}/{^}: Select the desired setting. 3 Press down the centre of the joystick

to save. i {OFF}

Voice guidance language N

Available model:

BB-GT1540

You can select either “English” or “Français” as the voice guidance language of the answering system (page

62). The default setting is “English”.

1 {MENU} i {#}{1}{1}{2} 2 {V}/{^}: Select the desired setting. 3 {SAVE} i {OFF}

Preparation

2 {V}/{^}: Select the desired setting. 3 {SAVE} i {OFF}

Date and time N

Set the correct date and time so that: – You can use the alarm function (page

55).

– The unit will announce the day and

time a message was recorded when you play back on the answering system (page 59). (BB-GT1540)

1 {MENU} i {#}{1}{0}{1} 2 Enter the current month, date, and

year by selecting 2 digits for each. Example: August 15, 2007

{0}{8} {1}{5} {0}{7}

3 Enter the current hour and minute

(12-hour clock format) by selecting 2 digits for each. Example: 9:30

{0}{9} {3}{0}

4 {AM/PM}: Select “AM” or “PM”. 5 {SAVE} i {OFF}

Note:

L When English is selected as the

display language, the 12-hour clock format is used. When French is selected, the 24-hour clock format is used.

L If you make a mistake when entering

the date and time, push the joystick right, left, up, or down to move the cursor, then make the correction.

Dialing mode k N

If you cannot make landline calls, change this setting according to your landline service. The default setting is

“Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service.

1 {MENU} i {#}{1}{2}{0}

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Page 28

Preparation

IP/TEL line selection

The line selection mode determines the line selected when you press {s} to make a call.

– “IP”: IP line is selected. – “TEL” (default): Landline is selected.

If you dial a A number (page 4) then press {s} using the handset, the IP line is automatically selected.

Note:

L You can select a line manually

regardless of the line selection mode by pressing {TEL} or {IP} .

Handset line selection N

1 {MENU} i {#}{2}{5}{0} 2 {V}/{^}: Select the desired setting. 3 {SAVE} i {OFF}

Note:

L When you press {CALL} to make a

call (page 31), the set line is selected. When you call back from the redial list or caller list, the line indicated by V (landline) or j (IP line) is selected (page 31, 46, 60).

Base unit line selection N

Available model:

BB-GT1540

1 {MENU} i {#}{*}{2}{5}{0} 2 {V}/{^}: Select the desired setting. 3 {SAVE} i {OFF}

Configuring the Internet connection settings

If your local network uses a DHCP (Dynamic Host Configuration Protocol) server for automatic IP address assignments, you do not need to change any settings. If your local network uses a static IP address, turn the DHCP connection mode off. Leaving the DHCP connection mode on allows the base unit to receive an IP address automatically from a DHCP server on your local network.

Automatic setup (default) N

The base unit automatically obtains an IP address and other Internet connection settings (subnet mask, default gateway, and DNS server addresses).

Turning the DHCP connection mode on:

1 {MENU} i {#}{5}{0}{0} 2 {V}/{^}: “On” 3 {SAVE} i {OFF}

L Wait until the STATUS indicator

on the base unit turns green. When the STATUS indicator lights in green, the setting is complete. Confirm your A number (page 30).

L When the STATUS indicator does

not light in green even if you wait for a few minutes, see page 23.

Note:

L To view the Internet connection

settings: {MENU} i {#}{5}{0}{1} i

When finished, press {OFF}.

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For A assistance, visit www.joip.com

Page 29

Preparation

Static setup N

If your local network does not use a DHCP server for automatic IP address assignments, turn the DHCP connection mode off first. Then set the static IP address and other Internet connection settings corresponding to your local network.

Turning the DHCP connection mode off:

1 {MENU} i {#}{5}{0}{0} 2 {V}/{^}: “Off” 3 {SAVE} i {OFF}

Setting the static IP address and other settings:

1 {MENU} i {#}{5}{0}{1} 2 Set the IP address and other

settings.

L Push the joystick down {V} or up

{^} to move between the

following 5 items.

IP address

Subnet mask

Default gateway

Enter the IP address in this data field. L Set 4 numbers (0-

255) separated by periods such as “192.168.0.253”.

Enter the subnet mask in this data field.

L Set 4 numbers (0-

255) separated by periods such as “255.255.255.0”.

Enter the default gateway address in this data field. L Set 4 numbers (0-

255) separated by periods such as “192.168.0.1”.

DNS1

(DNS server 1)

DNS2

(DNS server 2)

L To move the cursor, push the

*1 There are some restrictions on these

entries. For example, “0.0.0.0” and “255.255.255.255” are not available.

Enter the DNS (Domain Name System) server addresses in each data

field. L Set 4 numbers (0-

255) separated by periods such as “172.23.0.100”.

joystick right {>} or left {<}. To correct digits, press {CLEAR}.

3 {SAVE} i {OFF}

L Wait until the STATUS indicator

on the base unit turns green. When the STATUS indicator lights in green, the setting is complete. Confirm your A number (page 30).

L When the STATUS indicator does

not light in green even if you wait for a few minutes, see page 23.

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

Page 30

Preparation

Confirming your A numbers N

After the installation is complete (page 17, 28), the unit is registered to the service and you receive your A number. The A number is displayed on handset 1 (included with the base unit). Once you start operations with the handset, it disappears from the display. You can also view your A number using any handset as follows.

1 {MENU} i {#}{1}{0}{3}

L The A number is displayed. L To view additional phone

number(s) for the IP line, push the joystick down {V} or up {^}.

2 {OFF}

*1 To receive calls via the IP line from

landline phones or cellular phones, you need to specially subscribe for additional phone number(s) from A at www.joip.com (page 4).

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For A assistance, visit www.joip.com

Page 31

Making calls

Important:

L You can choose the landline or IP line

to make a call. Make sure to choose the appropriate line for the phone number.

L To call a Panasonic GLOBARANGE

phone, dial the A number consisting of the pound key (#) followed by 10 digits (page 4).

Using the handset N

Dial the phone number.

L To correct a digit, press {CLEAR}.

2 To make a landline call, press

{TEL}. To m a k e a A internet call, press

{IP}.

3 When you finish talking, press

{OFF} or place the handset on the base unit or charger.

Note:

L l To make calls from your A

number to landline and cellular phone numbers via your IP line, you need to subscribe to the appropriate service at www.joip.com When calling, you may not hear ringtones from your receiver/speaker for more than 1 minute as the unit accesses the destination phone number. This is normal, please wait.

L You can also make a call by pressing

{CALL} in step 2. The line set for line

selection mode is automatically selected (page 28). When a A number is dialed (page 4), the IP line is selected.

L l If it takes some time to call the

number in step 2, press {#} to call it immediately.

Making/Answering Calls (Handset)

Using the speakerphone

1 Dial the phone number, and press

{s}. L The line set for line selection

mode is automatically selected (page 28). When a A number is dialed (page 4), the IP line is selected.

L Speak alternately with the other

party.

2 When you finish talking, press

{OFF}.

Note:

L Use the speakerphone in a quiet

environment.

L To switch to the receiver, press {s}.

Adjusting the receiver/speaker volume

Push the joystick up or down while talking.

Making a call using the redial list

The last 10 phone numbers dialed are stored in the redial list (each 48 digits max.). V (landline) and j (IP line) indicate which line you made the call on.

1 {REDIAL} 2 {V}/{^}: Select the desired phone

number.

3 Press {CALL}.

L The indicated line is selected. L You can also select the line by

pressing {TEL} or {IP}.

Note:

L The caller’s name is not stored in the

redial list when calling back a number from the caller list.

Erasing a number in the redial list

1 {REDIAL}

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Page 32

Making/Answering Calls (Handset)

2 {V}/{^}: Select the desired phone

number.

3 {ERASE} i {V}/{^}: “Yes” i

{SELECT} i {OFF}

PAUSE button

A pause is sometimes required when making calls, for example using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 41). For example, if you need to dial the line access number “9” when making outside calls with a PBX:

1 {9} i {PAUSE} i Dial the

phone number.

2 {TEL}

Note:

L A 3.5 second pause is inserted each

time {PA USE} is pressed. Press repeatedly to insert longer pauses.

Handset LCD backlight

The handset’s LCD backlight colour changes as follows.

Colour Meaning

Green Landline is used.

Amber IP line is used.

Answering calls

Using the handset N

When a call is being received, the ringer indicator on the handset flashes rapidly.

1 To answer the landline call, press

{TAL K}, {TEL}, or {s}. To answer the A internet call, press {TAL K}, {IP}, or {s}.

L You can also answer the call by

pressing any dial key from {0} to

{9}, {*}, or {#}. (Any key talk feature)

2 When you finish talking, press

{OFF}.

Note:

L You can change the ringer indicator

colour and the ringer tone (page 52,

54). You can also adjust the handset ringer volume (page 52).

Auto talk

This feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not need to press {TAL K}, {TEL}, or {IP}. To activate this feature, see page 51.

Temporary ringer off

While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {~} or {OFF}.

Useful features during a call

HOLD button N

This feature allows you to put an outside call on hold. Press {HOLD} 2 times during an outside call.

L To release hold, press {TEL} or {IP}. L A user of another unit can take the call

by pressing {TEL} or {IP}.

Note:

L If a call is kept on hold for more than 9

minutes, an alarm tone starts to sound and the ringer indicator flashes rapidly. After 1 additional minute on hold, the call is disconnected.

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Page 33

L k If another phone is connected to

the same line (page 19), you can also take the call by lifting its handset.

MUTE button N

While mute is turned on, you can hear the other party, but the other party cannot hear you. To mute your voice, press {MUTE}.

L To return to the conversation, press

{MUTE}.

Note:

L{MUTE} is a soft key visible on the

handset display during a call.

L When this feature is turned on,

{MUTE} flashes.

FLASH button N

Pressing {FLASH} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services.

Note:

L To change the flash time, see page

56.

Pressing {FLASH} allows you to use optional services from A. Visit www.joip.com or contact the A service provider for details.

Making another call on the IP line:

While you are talking with an outside caller, you can make a 2nd call on the same line by pressing {FLASH} then dialing.

L The 1st call is put on hold. L To hang up the 2nd call, press {OFF}.

The alarm tone starts to sound. Press {IP} to talk with the 1st caller again. If you do not press {IP}, the alarm tone sounds for 1 minute and the 1st call is disconnected.

Making/Answering Calls (Handset)

You can combine the calls to make a conference call by pressing {FLASH} again after the 2nd call is connected. L To hang up the 2nd call and talk with

the 1st caller, press {FLASH}.

L To hang up both lines, press {OFF}.

For Call Waiting service users

Call Waiting service is provided by your landline service provider and A. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Press {CALL WAIT} to answer the 2nd call.

L To switch between calls, press {CALL

WAIT}.

Note:

L k Please contact your landline

service provider for details.

L l Please visit www.joip.com or

contact the A service provider for details.

Temporary tone dialing (for rotary/pulse service users) k N

You can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing.

Handset clarity booster N

This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on

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Page 34

Making/Answering Calls (Handset)

automatically when necessary. You can also turn this feature on or off manually.

1 Press {MENU} during an outside

call.

2 Press {3} to select “Booster on”

or “Booster off”.

Note:

L When this feature is turned off

manually during a call, it does not automatically turn on again during the same call.

L While this feature is turned on:

– the battery operating time is

shortened (page 20)

– the maximum number of extensions

that can be used at a time may decrease

Call share N

This feature allows you to join an existing outside call. When another unit is on an outside call, press {TEL} or {IP} to select the line that is being used for the call.

Note:

L Multiple parties can join a conference

call. The possible number of participating parties depends on the current system usage. When another participating party cannot join a conversation, the busy tone sounds and the handset displays “Busy”.

Call privacy N

Call privacy allows you to prevent other users from joining your conversations with outside callers. To allow other users to join your conversations, leave this feature off.

1 Press {MENU} during an outside

call.

2 Press {2} to select “Privacy on”

or “Privacy off”.

For product assistance, visit www.globarange.com

For A assistance, visit www.joip.com

L When this feature is turned on,

“PRIV.” is displayed.

Note:

L This feature will turn off after you hang

up the call.

Using the other line, conference call N

When a call is being received on the other line during a conversation, the interrupt tones sound. You can answer the 2nd call while holding the 1st call. You can also combine the landline call and internet call to make a conference call.

Example: If you are using the landline

1 Press {HOLD} 2 times to put the 1st

call (landline) on hold.

2 Press {IP} to make or answer a 2nd

call.

L To hold the 2nd call, press

{HOLD} 2 times.

3 To hang up the 2nd call and

return to the 1st call (landline): Press {TEL}. To make a conference call:

Press {CONF}. L To hang up only one line, press

{TEL} or {IP} for the party with

which you want to continue talking.

L To put both lines on hold, press

{HOLD}. To talk with only one

caller, press {TEL} or {IP} for the party with which you want to continue talking. To resume both lines, press {CONF}.

Note:

L If you subscribe to the Call Display

service, the 2nd caller’s information is displayed as the call is being received (page 43).

L To turn the interrupt tone off, see page

51.

Page 35