Palm Z22 GETTING STARTED GUIDE

Start here

Connect and charge

Set up

Here’s what you’ll do with
this guide:

• Charge and set up your handheld.

®

• Install Palm

other important software.

• Synchronize your handheld with

your computer.

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Palm

Z22 handheld

Desktop software and

Stylus

USB sync cable

Software installation CD

Upgraders

Be sure to synchronize your current
handheld with your computer before
going to step 1. Also be sure to install the
new CD software as described in step 3.
For more information on upgrading, go to
www.palm.com/support.

AC charger

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Note: Don’t be surprised if your handheld doesn’t respond to button presses or
taps before you fully charge it. This is normal.

a. Plug the AC charger into an outlet and connect it to the handheld.

b. Charge for three hours. Be sure to fully charge your handheld before

going on to the next step.

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a. Press the power button.

b. Remove the stylus.

c. Follow the onscreen instructions

to set up your handheld.

Tip: Take the Quick Tour to learn
more about the great features of
your Palm Z22 handheld.

Problems? See Troubleshooting below.

Stylus

Power button

Install software

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a. Connect the sync cable to your handheld and to a USB port on

your computer.

b. To install Palm Desktop software and other important software,

insert the CD into your computer’s CD drive.

Windows:

Follow the installation instructions
that appear on your computer
screen.

Problems? See Troubleshooting below.

USB

Mac:

Double-click the CD icon,
and then double-click
PalmSoftware.pkg.

Tip: During the installation process on
a Windows computer, you can select
to synchronize with Outlook.

Upgraders

To switch from synchronizing
with Palm Desktop software to
Outlook, select Change your
synchronization method at the
end of the installation process.

Get answers, learn more Look for these great features

Where’s my manual?

Open Palm Desktop software and
click here for detailed device and
desktop software information.

Take the tutorial

Quickly learn to use your
handheld. Insert the installation
CD into your computer and click
here for an interactive tutorial.

On your computer

Palm Desktop software. Enter info in Palm Desktop

software and it shows up on your handheld the next time
you synchronize.

Quick Install (Windows)/Send To Handheld droplet (Mac).

Install applications on your handheld the next time you
synchronize.

On your handheld

Calendar. Manage your schedule from single appointments

to weekly meetings.

Contacts. Store names, addresses, phone numbers–even

birthday info and a photo–for your important contacts.

Photos. View and organize photos on your handheld.

Use the companion desktop application to manage and
edit photos and copy them to your handheld.

Troubleshooting

Support information is available also at www.palm.com/support

Your handheld does not turn on, or does not respond when you tap it

1. Try turning it on by pressing one of the quick buttons on the front panel.

2. Do a soft reset. Use the stylus to gently press the reset button inside the hole
on the back of the handheld.

3. Make sure the AC charger is fully connected to the handheld and to a working
outlet. Charge for another three full hours.

Palm Desktop Installer does not start when you put the CD into the drive

Windows:

1. Click the Start button and select Run.

2. Click Browse to locate the drive containing the CD that came with
your Palm Z22 handheld.

3. Double-click autorun.exe on the CD.

Mac:

1. Double-click the CD icon on the Mac desktop.

2. Double-click PalmSoftware.pkg.

Synchronization does not begin

Be sure the sync cable is plugged into your handheld and into a USB port on your computer.

Check your computer:

Windows:

1. Make sure the HotSync
part of your screen.

If not:
a. Click the Start button and select Programs.
b. Select Palm, and then select HotSync Manager.

2. Check the connection type:

a. Disconnect and then reconnect the sync cable.
b. Make sure there is a checkmark next to Local USB.

If there is none, click Local USB.

Mac:

1. Make sure the HotSync Manager is enabled:

a. Double-click the HotSync Manager icon in the Palm folder.
b. In the HotSync Controls tab, click Enabled.

2. Make sure the USB connection is working:

a. Disconnect and then reconnect the sync cable.
b. Restart your computer.

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Manager icon appears in the group of icons in the lower-right

HotSync Manager icon

Check your handheld:

1. Tap Home , and then tap HotSync

2. In the HotSync application, verify the following:
– Local is highlighted. If it isn’t highlighted, tap Local.
– The term Cradle/Cable appears. If not,

tap the pick list, and then tap Cradle/Cable.

3. Tap the HotSync icon on the screen.

on the Home screen.

Local

HotSync icon

Cradle/Cable

Upgraders

Did you load any third-party applications on your previous handheld? You’ll
have to update them if they are not compatible with your new handheld.
If any of the following symptoms occur on your new handheld after you
synchronize, remove these applications and contact the vendor for updated
versions: handheld freezes or resets when you open an application, slow
performance, unusual screen display, difficulties using handheld features,
uneven sound quality.

Mini-USB connector

IR (infrared) port

Clock icon

Home

Menu

Power button

Press to turn
handheld on/off.

Calendar

Press to turn on
handheld and
open Calendar.

Stylus

5-way navigator

Display icon

Tap to set the
brightness and
contrast of the
screen.

Sync

Tap to synchronize
your handheld and
desktop software.

Find

Contacts

Press to turn on
handheld and
open Contacts.

Palm, Inc.
950 W Maude Ave.
Sunnyvale, CA 94085
U.S.A.

Copyright

© 2005 Palm, Inc. All rights reserved.

Palm, Palm Powered, and HotSync are among the trademarks or registered trademarks owned by or licensed to
Palm, Inc. All other brand and product names are or may be trademarks of, and are used to identify products or
services of, their respective owners.

Disclaimer and Limitation of Liability

Palm, Inc. assumes no responsibility for any damage or loss resulting from the use of this guide.

Palm, Inc. assumes no responsibility for any loss or claims by third parties which may arise through use of this
software. Palm, Inc. assumes no responsibility for any damage or loss caused by deletion of data as a result of
malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to
protect against data loss.

IMPORTANT

Please read the End User Software License Agreement with this product before using the accompanying
software program(s). Using any part of the software indicates that you accept the terms of the End User
Software License Agreement.

Use only the included AC charger with your handheld. Do not use any other charger, and do not use the AC
charger with any other device. Doing so may damage your handheld and voids your handheld’s warranty.

Software Download Available

®

Palm

Desktop software is available on CD. Check www.palm.com/support for updates and new versions of

the software.

Agency Compliance Information

Product regulatory and compliance information can be found in the User Guide at www.palm.com/Z22-userguide

PN: 406-10439-00

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