Palm Visor Prism - Windows Edition User Guide

Visor™ Handheld User Guide

Windows Edition

Copyright
Copyright © 2000 Handspring, Inc. All rights reserved. Portions copyright © 1998-2000 Palm, Inc. or its subsidiaries. All rights reserved. Handspring, Springboard, Visor, the Handspring logo, and the Springboard logo are trademarks of Handspring, Inc., and may be registered in some jurisdictions. Palm Computing, Graffiti, HotSync and Palm OS, are registered trademarks, and the HotSync logo, Palm, and the Palm Computing Platform logo, are trademarks of Palm, Inc., or its subsidiaries. All other trademarks are the property of their respective owners.
Disclaimer and limitation of liability
Handspring, Inc. and its suppliers assume no responsibility for any damage or loss re­sulting from the use of this handbook.
Handspring, Inc. and its suppliers assume no responsibility for any loss or claims by third parties which may arise through the use of this software. Handspring, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
Important: Please read the Handspring End User Software License Agreement before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the Handspring End User Software License Agreement.
Software download available
Palm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for your computer, you can download the Palm Desktop software from www.handspring.com.
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Contents

About This Guide ....................................................................................1
Chapter 1: Introduction to Your Visor Handheld.................................3
Getting to know your Visor handheld ...............................................3
What is a Visor handheld? ...............................................................3
System requirements ........................................................................4
Upgrade information ........................................................................4
Visor components .............................................................................6
Charging the battery .............................................................................9
Connecting the cradle .......................................................................9
Tapping and typing ............................................................................11
Tap with the stylus to get things done .........................................11
Elements of the handheld interface ..............................................12
Opening applications .....................................................................13
Using menus ....................................................................................14
Four ways to enter data ..................................................................17
Customizing your handheld..............................................................21
Palm Desktop software ..................................................................22
Using your handheld with Microsoft Outlook ...........................23
Using your handheld with another PIM .....................................23
Installing a Springboard module ..................................................24
Chapter 2: Entering Data in Your Visor Handheld .............................25
Using Graffiti writing to enter data ..................................................25
Writing Graffiti characters .............................................................25
Graffiti tips .......................................................................................27
The Graffiti alphabet .......................................................................28
Writing capital letters .....................................................................29
Writing numbers .............................................................................29
Graffiti numbers ..............................................................................30
Writing punctuation marks ...........................................................30
Writing symbols and extended characters ..................................31
Writing accented characters ..........................................................32
Accent strokes ..................................................................................32
Additional non-English characters ...............................................32
Navigation strokes ..........................................................................33
Graffiti ShortCuts ............................................................................33
Using the onscreen keyboard ...........................................................34
Using your computer keyboard ........................................................35
Importing data .....................................................................................35
Using an external keyboard ...............................................................36
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Chapter 3: Managing Your Applications.............................................37
Using the Applications Launcher..................................................... 37
Selecting applications ..................................................................... 37
Switching between applications ................................................... 37
Categorizing applications .............................................................. 37
Changing the Applications Launcher display ............................39
Choosing preferences.........................................................................40
Installing and removing applications .............................................. 40
Installing add-on applications ...................................................... 40
Installing games ..............................................................................42
Removing applications .................................................................. 43
Removing Palm Desktop software ............................................... 44
Security................................................................................................. 44
Assigning a password .................................................................... 45
Changing or deleting a password ................................................ 45
Locking your handheld .................................................................46
Recovering from a forgotten password ....................................... 47
Chapter 4: Overview of Basic Applications.........................................49
Date Book ............................................................................................. 50
Date Book Plus ....................................................................................51
Address ................................................................................................ 52
To Do List............................................................................................. 53
Memo Pad ............................................................................................54
Calculator ............................................................................................. 55
CityTime............................................................................................... 56
Expense................................................................................................. 57
Chapter 5: Common Tasks ....................................................................59
Creating records.................................................................................. 59
Editing records ....................................................................................60
Entering text .................................................................................... 60
Edit menu ......................................................................................... 60
Deleting records .................................................................................. 62
Other ways to delete records ........................................................ 62
Purging records................................................................................... 63
Exchanging and updating data: HotSync operations.................... 64
Performing a HotSync operation for the first time .................... 64
Categorizing records .......................................................................... 66
System-defined and user-defined categories .............................67
Finding records ................................................................................... 70
Looking up Address records ........................................................ 70
Using Find ....................................................................................... 71
Using Phone Lookup ...................................................................... 72
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Sorting lists of records ........................................................................75
Making records private ......................................................................76
Hiding and masking private records ...........................................76
Attaching notes ....................................................................................79
Choosing fonts .....................................................................................80
Chapter 6: Application Specific Tasks.................................................81
Date Book .............................................................................................82
Scheduling an event ........................................................................82
Rescheduling an event ...................................................................86
Setting an alarm for an event ........................................................86
Scheduling repeating or continuous events ................................87
Changing the Date Book view .......................................................90
Working in Week View ..................................................................90
Working in Month View ................................................................92
Working in Agenda view ...............................................................92
Spotting event conflicts ..................................................................93
Date Book menus ............................................................................94
Date Book Plus.....................................................................................97
Working in Week View with Text ................................................97
Working in Year View ....................................................................98
Working in List View .....................................................................99
Working with floating events ........................................................99
Working with To Do items ..........................................................101
Using the Daily Journal ................................................................102
Using templates .............................................................................103
Using snooze alarms .....................................................................104
Selecting the default Date Book ..................................................104
Date Book Plus menus ..................................................................104
Address ...............................................................................................113
Creating an Address entry ...........................................................113
Duplicating an entry .....................................................................114
Selecting types of phone numbers ..............................................115
Changing Address Entry details .................................................115
Address menus ..............................................................................116
To Do List ...........................................................................................118
Setting priority ...............................................................................118
Checking off a To Do item ...........................................................119
Changing To Do item details .......................................................119
Setting a due date ..........................................................................120
To Do Show Options .....................................................................121
To Do List menus ..........................................................................122
Memo Pad...........................................................................................123
Reviewing memos .........................................................................123
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Memo Pad menus ......................................................................... 124
Calculator ........................................................................................... 125
Selecting the Calculator mode .................................................... 125
Using the Basic Calculator buttons ............................................ 125
Displaying Recent Calculations .................................................. 126
Using the Advanced Calculator mode ......................................126
Using the Advanced Calculator buttons ................................... 127
Creating a custom view ...............................................................136
Calculator menus .......................................................................... 137
CityTime............................................................................................. 138
Setting your home city .................................................................138
Selecting remote cities .................................................................. 139
Adding cities ................................................................................. 139
CityTime menus ............................................................................ 140
Expense............................................................................................... 141
Changing the date of an Expense item ...................................... 142
Entering receipt details ................................................................ 142
Customizing the Currency pick list ........................................... 143
Show Options ................................................................................145
Transferring your data to Microsoft Excel ................................ 146
Expense menus ............................................................................. 150
Chapter 7: Communicating Using Your Handheld............................151
Managing desktop E-Mail away from your desk ........................ 151
Setting up Mail on the desktop ................................................... 152
Synchronizing Mail with your E-Mail application .................. 154
Opening the Mail application on your handheld .................... 154
Viewing e-mail items ................................................................... 154
Creating e-mail items ................................................................... 155
Looking up an address ................................................................ 158
Adding details to e-mail items ................................................... 159
Storing e-mail to be sent later ..................................................... 163
Editing unsent e-mail ................................................................... 163
Draft e-mail .................................................................................... 164
Filing e-mail ...................................................................................165
Deleting e-mail .............................................................................. 166
Removing e-mail from the Deleted folder ................................ 166
Purging deleted e-mail ................................................................. 166
Message list options ..................................................................... 167
HotSync options ............................................................................ 169
Creating special filters ................................................................. 170
Truncating e-mail items ............................................................... 174
Mail menus .................................................................................... 175
Beaming information........................................................................ 176
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Chapter 8: Advanced HotSync® Operations ....................................179
Selecting HotSync setup options.....................................................179
Customizing HotSync application settings ...................................181
IR HotSync operations......................................................................183
Preparing your computer for infrared communication ..........183
Configuring HotSync Manager for infrared communication .184
Performing an IR HotSync operation .........................................185
Returning to cradle HotSync operations ...................................186
Conducting a HotSync operation via modem...............................187
Preparing your computer ............................................................187
Preparing your handheld .............................................................188
Selecting the conduits for a modem HotSync operation .........190
Performing a HotSync operation via a modem ........................191
Conducting a HotSync operation via a network ..........................191
Connecting to your company’s dial-in server ...........................191
Performing a dial-in network HotSync operation ....................193
Performing a network HotSync operation via a LAN .............194
Using File Link...................................................................................194
Creating a user profile ......................................................................195
Chapter 9: Setting Preferences for Your Handheld.........................197
Viewing preferences .........................................................................197
Buttons preferences...........................................................................198
Pen preferences ..............................................................................198
HotSync buttons preferences .......................................................200
Connection preferences ....................................................................200
Connection Types ..........................................................................201
Setting modem configurations ....................................................202
Digitizer preferences.........................................................................204
Formats preferences ..........................................................................205
Country default .............................................................................205
Time, date, week start, and numbers formats ...........................205
General preferences...........................................................................206
Auto-off delay ................................................................................206
System, alarm, and game sounds ...............................................206
Network preferences and TCP/IP software..................................207
Selecting a service .........................................................................207
Entering a user name ....................................................................208
Entering a password .....................................................................209
Selecting a connection ..................................................................210
Adding telephone settings ...........................................................210
Connecting to your service ..........................................................213
Creating additional service templates .......................................214
Adding detailed information to a service template .................214
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Creating a login script .................................................................. 217
Deleting a service template .........................................................219
Network preferences menu commands ....................................219
TCP/IP troubleshooting .............................................................. 220
Owner preferences............................................................................ 221
ShortCuts preferences ...................................................................... 222
Creating a ShortCut ......................................................................222
Editing a ShortCut ........................................................................ 223
Deleting a ShortCut ......................................................................223
Appendix A: Maintaining Your Handheld .........................................225
Caring for your handheld................................................................ 225
Battery considerations...................................................................... 226
Resetting your handheld ................................................................. 227
Performing a soft reset .................................................................227
Performing a warm reset ............................................................. 228
Performing a hard reset ...............................................................228
Appendix B: Troubleshooting Tips.....................................................231
Software installation problems ....................................................... 231
Operating problems.......................................................................... 232
Tapping and writing problems.......................................................233
Application problems....................................................................... 234
HotSync problems ............................................................................ 235
Beaming problems ............................................................................ 239
Password problems .......................................................................... 240
Technical support ............................................................................. 241
Appendix C: Creating a Custom Expense Report.............................243
About mapping tables......................................................................243
Customizing existing sample templates........................................ 244
Determining the layout of the Expense Report ............................ 245
Labels .............................................................................................. 245
Sections ........................................................................................... 246
Analyzing your custom Expense Report....................................... 247
Programming the mapping table ................................................... 248
Using applications other than Microsoft Excel.............................252
Expense file details ........................................................................... 253
Appendix D: Non-ASCII Characters for Login Scripts ......................255
Use of ^char ....................................................................................... 255
Carriage return and line feed ..........................................................255
Literal characters............................................................................... 256
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Warranty and Other Product Information .......................................257
Handspring, Inc. Limited Warranty...............................................257
Handspring, Inc. End User Software License Agreement...........260
GNU Library General Public License .........................................262
FCC Statement ...................................................................................269
Canadian RFI Statement...................................................................269
Acknowledgments ............................................................................270
Index ....................................................................................................271
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Page x Visor™ Handheld User Guide

About This Guide

Welcome to the Visor™ handheld computer. This guide is designed to help you get up and running quickly on your handheld. It describes all you need to know about how to use your Visor handheld and the applications that come with it.
It walks you through:
Locating all the parts of your handheld
Viewing and entering data
Using your handheld with your computer
Personalizing your handheld with your own preference settings
After you become familiar with the basic functionality of your Visor handheld, you can use the rest of this guide as a reference for less common tasks, for maintaining your Visor handheld, and also as a source of information if you have problems operating it.
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Chapter 1

Introduction to Your Visor Handheld

This chapter explains the physical buttons and controls on your Visor handheld computer, how to use your Visor handheld for the first time, and how to use HotSync handheld and Palm™ Desktop software.

Getting to know your Visor handheld

What is a Visor handheld?

With your Visor handheld, you will no longer have trouble getting to meetings and appointments on time, remembering people’s names and personal details, or keeping track of all the items on your to do list. The Visor handheld can help you improve your track record in all these areas, both at work and at home.
You can enter all your schedule details in Date Book Plus so you can view them by the day, week, month, year, or in list format; you can even set an alarm to remind you of important meetings. Keep all your contact names, addresses, phone numbers, and other details in Address, so you can find them as soon as you need them. Add your tasks to To Do list, prioritize them so you don’t overlook them, and assign them a due date.
®
technology to synchronize your Visor
To make sure you don’t lose any of this important information, you can synchronize your data with Palm Desktop software on your computer so you always have a backup copy. You can set different levels of security for your Visor handheld so unauthorized eyes cannot view your data.
When you are out of the office, track your expenses for your expense reports; then transfer the data to your computer to print it out. You can write, edit, and view your e-mail, and then synchronize your e-mail with your desktop E-Mail application when you return to your office.
Chapter 1 Page 3

System requirements

To install and operate Palm Desktop software, your computer system must meet the following requirements:
Minimum requirements
Windows 98 or Windows 2000 (for USB cradle)
--or-­Windows 95, Windows 98, Windows 2000, or Windows NT 4.0 (for serial cradle)
486 MHz processor (or faster)
8 MB RAM (memory)
16 MB recommended
25 MB available hard disk space
VGA monitor or better
CD-ROM drive (you can also download Palm Desktop software
from www.handspring.com)
Mouse
USB port (for USB cradle)
Serial port (for serial cradle)
Optional equipment
Modem (such as a Springboard™ modem)
Springboard expansion modules
minimum,

Upgrade information

If you already own a Palm OS® handheld, Handspring recommends that you install the version of Palm Desktop software that comes with your Visor handheld into the same folder as your current Palm Desktop software. When you install the new version in the same folder as the previous version, all your data is preserved. If you use another personal information manager (PIM), you still need to install Palm Desktop software in order to update the HotSync Manager on your computer.
You perform HotSync operations in exactly the same way, so you can quickly synchronize your old data with your new handheld.
To upgrade:
1. Synchronize your old handheld with your old Palm Desktop software. This ensures that the latest information from your handheld is on your desktop computer.
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2. (Optional) To ensure against any data loss, go to the folder that stores Palm Desktop software, copy your user name folder, and store the copy outside the Palm Desktop software folder.
3. Follow the installation instructions in “Installing Palm Desktop software” later in this chapter. Be sure to install the new software in the same folder as the old software.
4. To prepare for the first HotSync operation that synchronizes your new handheld with your new Palm Desktop software, go to the HotSync Manager and choose Custom.
Note:
Be sure your user name appears in the box at the top of the Custom dialog box. If not, select your user name.
5. For all conduits, click Change and select the option Desktop overwrites handheld. Then click Done. See “Customizing HotSync application settings” in Chapter 8 for more information.
6. Place your new handheld in the cradle and press the HotSync button. If the Select User dialog box appears, select your user name.
7. Compare the applications on your old and new handhelds.
8. Beam any third party applications that did not transfer from your old handheld to your Visor handheld, or install them from the original files.
Each handheld must have a unique name
After you complete the upgrade process described above, you have two handhelds with the same name. This is an undesirable situation. Each handheld must have a unique name in order to prevent unexpected results during HotSync operations and other complications.
We strongly recommend that you perform a hard reset on your old handheld. See “Performing a hard reset” in Appendix A for details.
A hard reset not only erases all data from the old handheld; it also erases the name and makes that handheld a clean slate, ready to receive a new name. The next time you perform a HotSync operation with this old handheld, you are asked to give it a name. Be sure to give it a unique name.
Chapter 1 Page 5

Visor components

Locating front panel controls
Screen
Graffiti
Stylus
®
writing area
Application buttons
Microphone
Stylus
Visor handheld screen
Graffiti writing area
Power button and brightness control
LED
Scroll buttons
Slides in and out of the slot in the back panel of the handheld. To use the stylus, remove it from the slot and hold it as you would a pen or pencil.
Displays the applications and information stored in your Visor handheld. It is touch-sensitive and responds to the stylus.
The area where you write letters and numbers using the Graffiti alphabet. See Chapter 2 to learn how to write Graffiti characters.
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Power button and brightness control
Turns your handheld on or off. If your Visor handheld is turned off, pressing the power button turns the unit on and returns you to the last screen you viewed. If your Visor handheld is turned on, pressing the power button turns the unit off.
Holding the power button down for about two seconds opens the brightness control panel where you can adjust the appearance of the screen. To adjust the brightness, drag the slider or tap the arrows to increase or decrease the brightness. To fine tune the brightness, press the scroll buttons on the front panel of your handheld.
LED charge indicator
Application buttons
Scroll buttons
Microphone
Indicates the status of the battery as it charges. When your handheld is in the cradle, the LED blinks while the battery charges and stays on after the battery is charged.
Activates the individual applications that correspond to the icons on the buttons: Date Book Plus, Address, To Do List, and Memo Pad. See “Buttons preferences” in Chapter 9 for details on reassigning these buttons to activate any application on your Visor handheld.
Tip:
If your Visor handheld is turned off, pressing any application button activates the handheld and opens the corresponding application.
Displays text and other information that extends beyond the area of the Visor handheld screen. Pressing the bottom scroll button scrolls down to view information below the viewing area, and pressing the top scroll button scrolls up to view the information above the viewing area.
For use with Springboard expansion modules that support this feature.
Chapter 1 Page 7
Locating back panel components
Springboard expansion slot protector
Springboard expansion slot protector
IR port
IR port
Reset button
USB and serial connector
Slides in and out of the Springboard expansion slot. You can replace the slot protector with a Springboard expansion module to add features to your handheld.
Uses infrared technology to transmit data to and receive data from other Palm OS handhelds. See “Beaming information” in Chapter 7 for more information. You can also use the IR port to update the information between your handheld and computer using HotSync technology. See “IR HotSync operations” in Chapter 8 for details.
Reset button
Under normal use, you should not have to use the reset button. See Appendix A for information about when and how to use the reset button.
USB and serial connector
The connector that connects your handheld to the cradle, which in turn connects to a USB port or serial port on your computer. This allows you to update the information between your handheld and computer using HotSync technology.
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Charging the battery

To use your Visor handheld, you must connect the cradle and charge the battery. See “Battery considerations” in Appendix A for tips on extending the life of the battery.

Connecting the cradle

The cradle that comes with your Visor handheld enables you to charge your handheld battery and to synchronize the information on your Visor handheld with your Palm Desktop software using HotSync technology.
Note:
To connect the cradle:
1. Plug the AC adapter cable into the back of the cradle cable
2. Plug the cradle cable connector into the USB port or serial port on
If your computer does not have a USB port, or it uses Windows 95 or Windows NT, you need a serial cradle to connect to your computer. You can purchase a serial cradle from www.handspring.com.
connector.
your computer.
USB cradle and port
Note:
3. Plug the AC adapter into a wall outlet.
Chapter 1 Page 9
If you are unsure about the exact location of the USB port or serial port on your computer, refer to the manual supplied with the computer.
Serial
cradle and por
t
To charge the battery:
1. Connect the cradle as described in the previous steps.
2. Place your handheld in the cradle.
LED
Note:
The LED blinks while your handheld charges. When the LED stays on, your handheld is charged. It takes about 90 minutes to fully charge a drained battery.
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Tapping and typing

Tap with the stylus to get things done

Like using a mouse to click elements on a computer screen, using the stylus to tap elements on your handheld screen is the basic action that gets things done on your handheld.
The first time you start your Visor handheld, setup instructions appear on the screen. These instructions include a calibration screen, or digitizer. Calibration aligns the internal circuitry of your handheld with its touch-sensitive screen so that when you tap an element on the screen, the handheld can detect exactly which task you want to perform.
Important
With your handheld turned on, you can tap the handheld screen to perform many operations, such as the following:
:
Always use the point of the stylus for tapping or making strokes on the handheld screen. Never use an actual pen, pencil, or other sharp object to write on the handheld screen.
Open applications Choose menu commands Initiate a global Find operation Select options in dialog boxes Open the onscreen keyboards
Just as you can drag the mouse to select text or move objects on your computer, you can also drag the stylus to select text. You can also use the stylus to drag the slider of any scroll bar.
Chapter 1 Page 11

Elements of the handheld interface

Menu bar
Command buttons
Icons
Menu bar
Check box
Icons
Pick list
Command buttons
A set of commands that are specific to the application. Not all applications have a menu bar.
Tap a button to perform a command. Command buttons appear in dialog boxes and at the bottom of application screens.
Tap the icons to open applications , menus , Calculator , and to find text anywhere in your data
.
abc
With the cursor in an input field, tap the dot to activate the alphabetic keyboard.
123
With the cursor in an input field, tap the dot to activate the numeric keyboard.
Check box
When a check mark appears in a check box, the corresponding option is active. If a check box is empty, tapping it inserts a check mark. If a check box is checked, tapping it removes the check mark.
Pick list
Tap the arrow to display a list of choices, and then tap an item in the list to select it.
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Previous/next arrows
Scroll bar
Next/ previous arrows
Scroll bar
Tap the up and down arrows to display the previous and next page of information; tap the left and right arrows to display the previous and next record.
Drag the slider, or tap the top or bottom arrow, to scroll the display one line at a time. To scroll to the previous page, tap the scroll bar just above the slider. To scroll to the next page, tap the scroll bar just below the slider.
You can also scroll to the previous and next pages by pressing the scroll buttons on the front panel of your handheld.

Opening applications

You can use the Applications Launcher to open any application installed on your handheld. You can also open the four main applications — Date Book Plus, Address, To Do List, and Memo Pad — with the application buttons on the front panel of your handheld.
Tip:
In addition to providing a way for you to open applications, the Applications Launcher displays the current time, battery level, and application category.
When you press an application button on the front panel, you have instant access to the selected application. You don’t even need to turn on your handheld first.
Chapter 1 Page 13
To open an application:
1. Tap the Applications icon .
2. Tap the icon of the application that you want to open. If you have many applications installed on your Visor handheld, tap the scroll bar to see all of your applications.
Tip:
To find an application quickly, you can write the Graffiti character for the first letter of its name. The Applications Launcher scrolls to the first application with a name that begins with that letter. You can also assign application icons to different categories. See “Categorizing applications” in Chapter 3.

Using menus

Menus on your handheld are easy to use. Once you have mastered them in one application, you can use them the same way in all other applications.
The menus of each application are illustrated in the section on that application in Chapter 4. The Edit menu is described in “Editing records” in Chapter 4.
To open the menu bar:
1. Do one of the following:
Open an application (such as Memo Pad) and then tap the
Menu icon .
Tap the inverted tab at the top of any application’s screen
(except Calculator).
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Tap inverted tab
Tap the Menu icon
In this example, three menus are available: Record, Edit, and Options. The Record menu is selected and contains the commands New Memo, Delete Memo, and Beam Memo.
Choosing a menu
After you open the menu bar for an application, tap the menu that contains the command you want to use.
The menus and menu commands that are available depend on the application. Also, the menus and menu commands vary depending on
which part
of the application you’re using. For example, in Memo Pad,
the menus are different for the Memo list screen and the Memo screen.
Graffiti menu commands
Most menu commands have an equivalent Graffiti Command stroke, which is similar to the keyboard shortcuts used to execute commands on computers. The command letters appear to the right of the command names. To use the Graffiti menu commands, the menu bar must be closed.
Menu commands
Command letters
Chapter 1 Page 15
To use the Graffiti menu commands:
1. In the Graffiti text area, draw a diagonal line from the lower left to upper right.
The Command toolbar appears for about four seconds.
Command toolbar
2. Immediately write the corresponding command letter in the Graffiti letter area.
For example, to choose Select All in the Edit menu, draw the Command stroke, followed by the letter “s.”
Tip:
If you wait more than three seconds to write the menu command, you need to redraw the Graffiti Command stroke to redisplay the Command toolbar.
Command toolbar
The Command toolbar provides quick access to frequently used menu commands. The commands available vary based on the active screen.
To use the command toolbar:
1. In the Graffiti text area, draw a diagonal line from the lower left to upper right.
The Command toolbar appears for about four seconds.
Command toolbar
2. Tap the icon for the command you want.
Tip:
If you wait more than three seconds to tap the icon, you need to redraw the Graffiti Command stroke to redisplay the Command toolbar.
Displaying online tips
Many of the dialog boxes that appear on your handheld contain an online Tips icon in the upper-right corner. Online tips anticipate questions you have in a dialog box, provide shortcuts for using the dialog box, or give you other useful information.
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To display an online tip:
1. Tap the Tips icon .
2. After you review the tip, tap Done.

Four ways to enter data

There are four ways to enter data into your Visor handheld:
Using Graffiti writing
Using the onscreen keyboard
Entering or importing data in Palm Desktop software and then
synchronizing with your handheld
Using an external keyboard
Graffiti writing
Your Visor handheld includes Graffiti writing software as the primary system for entering text and numbers. With Graffiti writing, you write simple strokes with the stylus and they are instantly recognized as letters or numbers.
Write letters here Write numbers here
Division marks
Chapter 1 Page 17
Your Visor handheld also includes Giraffe, a game you can use to practice Graffiti writing. See “Installing and removing applications” in Chapter 3 for installation instructions. The Memo Pad application is ideal for practicing Graffiti writing. This section explains how to open Memo Pad and use it to practice Graffiti writing.
To open Memo Pad:
1. Press the Memo Pad application button .
2. Tap New.
Note:
A blinking cursor appears on the first line of the new memo to indicate where new text will appear.
New memo cursor
Tap New
Write in Graffiti area
See “Using Graffiti writing to enter data” in Chapter 2 for more information.
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Onscreen keyboard
When you create or edit a record in an application such as Address, you can open the onscreen alphabetic and numeric keyboards to enter data.
Tap here for alphabetic keyboard
Tap here for numeric keyboard
After a keyboard is open, you can tap to open any of the other keyboards, including the international keyboard. See “Using the onscreen keyboard” in Chapter 2 for more information.
Note:
You cannot enter Graffiti characters while using the onscreen
keyboard.
Alpha
Tab
Caps lock
Caps shift
Tap here to display alphabetic keyboard
Numeric
Backspace
Carriage return
International
Tap here to display numeric keyboard
Chapter 1 Page 19
Tap here to display international keyboard
Using Palm Desktop software
If you have new records you want to add to your Visor handheld and prefer to use the computer keyboard rather than the onscreen keyboard, enter the data in Palm Desktop software or the PIM you have installed to use with your handheld.
After the information is in Palm Desktop software, perform a HotSync operation to synchronize your handheld with your computer. See “Exchanging and updating data: HotSync operations” in Chapter 5 for more information.
HotSync button
Importing data
If you already have data in a database on your computer, you can import it into Palm Desktop software. You can import data stored in computer applications such as spreadsheets and databases, or data from another Palm OS handheld. When you import data, you transfer the records to your Visor handheld without having to enter them manually. See “Importing data” in Chapter 2 for more information.
Using an external keyboard
You can connect an optional keyboard accessory to the connector on your handheld so you can type data directly into your handheld. External keyboards are very helpful when you need to enter large amounts of data quickly and accurately while you are away from your computer. For more information about external keyboard accessories, go to the web site: www.handspring.com.
Page 20 Introduction to Your Visor Handheld
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