Handspring, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this handbook.
Handspring, Inc. and its suppliers assume no responsibility for any loss or claims by
third parties which may arise through the use of this software. Handspring, Inc. and its
suppliers assume no responsibility for any damage or loss caused by deletion of data as
a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all
important data on other media to protect against data loss.
Important: Please read the Handspring End User Software License Agreement before
using the accompanying software program(s). Using any part of the software indicates
that you accept the terms of the Handspring End User Software License Agreement.
3.5" software diskettes available
Palm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a
CD-ROM drive for your computer, you can download the Palm Desktop software from
www.handspring.com or call to order the diskettes.
Page ii Visor Handheld User Guide
Contents
About This Guide
Chapter 1: Introduction to Your Visor Handheld
Getting to know your Visor handheld ...............................................3
What is a Visor handheld? ...............................................................3
System requirements ........................................................................4
Upgrade information ........................................................................5
Welcome to the Visor™ handheld computer. This guide is designed to
help you get up and running quickly on your handheld. It describes
all you need to know about how to use your Visor handheld and the
applications that come with it.
It walks you through:
■Locating all the parts of your handheld
■Viewing and entering data
■Using your handheld with your computer
■Personalizing your handheld with your own preference settings
After you become familiar with the basic functionality of your Visor
handheld, you can use the rest of this guide as a reference for less
common tasks, for maintaining your Visor handheld, and also as a
source of information if you have problems operating it.
About This GuidePage 1
Page 2
Chapter 1
Introduction to Your
Visor Handheld
This chapter explains the physical buttons and controls on your Visor
handheld computer, how to use your Visor handheld for the first time,
and how to use HotSync
handheld and Palm™ Desktop software.
Getting to know your Visor handheld
What is a Visor handheld?
With your Visor handheld, you will no longer have trouble getting to
meetings and appointments on time, remembering people’s names
and personal details, or keeping track of all the items on your to do list.
The Visor handheld can help you improve your track record in all
these areas, both at work and at home.
You can enter all your schedule details in Date Book so you can view
them by the day, week, or month; you can even set an alarm to remind
you of important meetings. Keep all your contact names, addresses,
phone numbers, and other details in Address Book, so you can find
them as soon as you need them. Add your tasks to To Do List,
prioritize them so you don’t overlook them, and assign them a due
date.
®
technology to synchronize your Visor
To make sure you don’t lose any of this important information, you
can synchronize your data with Palm Desktop software on your
computer so you always have a backup copy. You can set different
levels of security for your Visor handheld so unauthorized eyes
cannot view your data.
When you are out of the office, track your expenses for your expense
reports; then transfer the data to your computer to print it out. You can
write, edit, and view your e-mail, and then synchronize your e-mail
with your desktop E-Mail application when you return to your office.
Chapter 1Page 3
System requirements
To install and operate Palm Desktop software, your computer system
must meet the following requirements:
Windows minimum requirements
■Windows 98 or later (for USB cradle)
--or-Windows 95 or Windows NT 4.0 (for serial cradle)
■IBM-compatible 486 (or higher) computer
■8 MB RAM (memory) minimum,
16 MB recommended
■25 MB available hard disk space
■VGA monitor or better
■CD-ROM drive (you can also download the Palm Desktop
software from http://www.handspring.com, or order 3.5"
diskettes from Handspring)
■Mouse
■USB port (for USB cradle)
Serial port (for serial cradle)
Macintosh minimum requirements
■MacOS 8.1 or later (for USB cradle)
--or-MacOS 7.53 or later (for serial cradle)
■Apple Macintosh or compatible computer
with a PowerPC processor
■8 MB RAM (memory) minimum, 16 MB recommended
■25 MB available hard disk space
■VGA monitor or better
■CD-ROM drive
■Mouse
■USB port (for USB cradle)
Serial port (for serial cradle)
Optional equipment
■Modem
■Springboard expansion modules
Page 4 Introduction to Your Visor Handheld
(such as a Springboard™ modem)
Upgrade information
If you already own a handheld that is compatible with the Palm
Computing
version of Palm Desktop software that comes with your Visor
handheld into the same folder as your current Palm Desktop software.
When you install the new version in the same folder as the previous
version, all your data is preserved. If you use another personal
information manager (PIM), you still need to install Palm Desktop
software in order to update the HotSync Manager on your computer.
You perform HotSync operations in exactly the same way, so you can
quickly synchronize your old data with your new handheld.
To upgrade:
1. Synchronize your old handheld with your old Palm Desktop
software. This ensures that the latest information from your
handheld is on your desktop computer.
2. (Optional) To ensure against any data loss, go to the folder that
stores Palm Desktop software, copy your username folder, and
store the copy outside the Palm Desktop software folder.
3. Follow the installation instructions in “Installing Palm Desktop
software” later in this chapter. Be sure to install the new software
in the same folder as the old software.
4. To prepare for the first HotSync operation that synchronizes your
new handheld with your new Palm Desktop software, go to the
HotSync Manager and choose Custom.
®
platform, Handspring recommends that you install the
Note: Be sure your username appears in the box at the top of the
Custom dialog box. If not, select your username.
5. For all conduits, click Change and select the option Desktop
overwrites handheld. Then click Done. See “Customizing HotSync
application settings” in Chapter 6 for more information.
6. Place your new handheld in the cradle and press the HotSync
button. If the Select User dialog box appears, select your username.
7. Compare the applications on your old and new handhelds.
8. Beam any third party applications that did not transfer from your
old handheld to your Visor handheld, or install them from the
original files.
Chapter 1Page 5
Each handheld must have a unique name
After you complete the upgrade process described above, you have
two handhelds with the same name. This is an undesirable situation.
Each handheld must have a unique name in order to prevent
unexpected results during HotSync operations and other
complications.
We strongly recommend that you perform a hard reset on your old
handheld. See “Performing a hard reset” in Appendix A for details.
A hard reset not only erases all data from the old handheld; it also
erases the name and makes that handheld a clean slate, ready to
receive a new name. The next time you perform a HotSync operation
with this old handheld, you are asked to give it a name. Be sure to give
it a unique name.
Visor components
Locating front panel controls
Screen
Contras t
control
Power button,
Back light
contro l
Microphone
Visor
handheld
screen
Graffiti
®
writing
area
Page 6 Introduction to Your Visor Handheld
Scroll buttons
Displays the applications and information stored in
your Visor handheld. It is touch-sensitive and
responds to the stylus.
The area where you write letters and numbers using
®
the Graffiti
alphabet. See Chapter 2 to learn how to
write Graffiti characters.
Graffiti writing area
Application buttons
Application
buttons
Activates the individual applications that correspond
to the icons on the buttons: Date Book, Address Book,
To Do List, and Memo Pad. See “Buttons preferences”
in Chapter 9 for details on reassigning these buttons
to activate any application on your Visor handheld.
Tip:If your Visor handheld is turned off, pressing
any application button activates the handheld
and opens the corresponding application.
Scroll
buttons
Contrast
Control
Power
button/
backlight
control
Displays text and other information that extends
beyond the area of the Visor handheld screen.
Pressing the bottom scroll button scrolls down to
view information below the viewing area, and
pressing the top scroll button scrolls up to view the
information above the viewing area.
Displays the contrast control screen where you can
adjust the appearance of the screen for the clearest
screen display. Depending on the lighting conditions
or temperature of the environment where you use
your handheld, you may need to adjust the contrast.
To adjust the contrast, drag the slider or tap the
arrows to increase or decrease the contrast. To fine
tune the contrast, press the scroll buttons on the front
panel of your handheld.
Turns your Visor handheld on or off and controls the
backlight feature. If your Visor handheld is turned
off, pressing the power button turns the unit on and
returns you to the last screen you viewed.
If your Visor handheld is turned on, pressing the
power button turns the unit off. Holding the power
button down for about two seconds turns the
backlight on or off.
Microphone
Records sounds for use with applications that
support this feature.
Chapter 1Page 7
Using the backlight
If you have difficulty seeing the information on your Visor handheld,
you can use the backlight to illuminate your screen.
To activate the backlight:
■Press the power button and hold it down for about two seconds.
Release the button when the backlight turns on.
Tip:In addition, you can assign the full-screen pen stroke to
activate the backlight. See “Pen preferences” in Chapter 9 for
more information.
To turn off the backlight:
■Press and hold the power button for about two seconds. The
backlight also turns off automatically (after a period of inactivity)
with the Auto-off feature. See “General preferences” in Chapter 9
for more information.
Protective cover
The cover protects the Visor handheld screen when it is not in use.
To remove the cover:
1. Unclip the top of the cover from your handheld.
2. Lift the cover off your handheld.
To reattach the cover:
1. Insert the pegs on the bottom of the cover into the holes on the
bottom of your handheld.
2. Gently press the top of the cover onto your handheld until it clicks
into place.
Unclip top edge to
remove cover
Align pegs to
replace cover
Page 8 Introduction to Your Visor Handheld
Locating back panel components
Springboard
expansion slot
protector
IR port
Stylus
Springboard
expansion slot
protector
Stylus
IR port
Reset button
Reset button
Battery door
USB and serial
connector
Slides in and out of the Springboard expansion
slot. You can replace the slot protector with a
Springboard expansion module to add features to
your handheld.
Slides in and out of the slot in the back panel of
the handheld. To use the stylus, remove it from
the slot and hold it as you would a pen or pencil.
Uses infrared technology to transmit data to and
receive data from other Palm Computing
®
platform devices. See “Beaming information” in
Chapter 7 for more information.
Under normal use, you should not have to use the
reset button. See Appendix A for information
about when and how to use the reset button.
Battery door
USB and serial
connector
Covers the batteries that power your handheld.
The connector that connects your handheld to the
cradle, which in turn connects to a USB port or
serial port on your computer. This allows you to
update the information between your handheld
and computer using HotSync technology.
Chapter 1Page 9
Installing the batteries
To use your Visor handheld, you must install two AAA alkaline
batteries. The batteries fit behind the battery door on the back of the
handheld. See “Battery considerations” in Appendix A for more
information.
To install the batteries:
1. Press the latch on the battery door and lift the battery door away
from your handheld.
2. Install the two AAA alkaline batteries supplied with your
handheld into the battery compartment.
Note:A diagram in the interior of the battery compartment
shows + and - ends of the batteries. When correctly
installed, the clips in the battery compartment secure the
batteries in place.
3. Insert the battery door back into place so that it is flush with the
back of your handheld and “clicks” into position.
Important: Do not force the battery door. When the batteries are
correctly installed, the battery door clips smoothly into
place. If you feel resistance when replacing the door,
make sure the door is aligned with the slots on the back of
your handheld, and that the batteries are firmly seated in
the battery compartment.
Page 10 Introduction to Your Visor Handheld
Tapping and typing
Tap with the stylus to get things done
Like using a mouse to click elements on a computer screen, using the
stylus to tap elements on your handheld screen is the basic action that
gets things done on your handheld.
The first time you start your Visor handheld, setup instructions
appear on the screen. These instructions include a calibration screen,
or digitizer. Calibration aligns the internal circuitry of your handheld
with its touch-sensitive screen so that when you tap an element on the
screen, the handheld can detect exactly which task you want to
perform.
Important: Always use the point of the stylus for tapping or making
strokes on the handheld screen. Never use an actual pen,
pencil, or other sharp object to write on the handheld
screen.
With your handheld turned on, you can tap the handheld screen to
perform many operations, such as the following:
■Open applications
■Choose menu commands
■Initiate a global Find operation
■Select options in dialog boxes
■Open the onscreen keyboards
Just as you can drag the mouse to select text or move objects on your
computer, you can also drag the stylus to select text. You can also use
the stylus to drag the slider of any scroll bar.
Chapter 1Page 11
Elements of the handheld interface
Menu bar
Command
buttons
Icons
Menu
bar
Check
box
Icons
Pick list
Command
buttons
A set of commands that are specific to the application.
Not all applications have a menu bar.
Tap a button to perform a command. Command
buttons appear in dialog boxes and at the bottom of
application screens.
Tap the icons to open applications , menus ,
Calculator , and to find text anywhere in your data
.
abc
With the cursor in an input field, tap the dot to
activate the alphabetic keyboard.
123
With the cursor in an input field, tap the dot to
activate the numeric keyboard.
Check box
When a check mark appears in a check box, the
corresponding option is active. If a check box is
empty, tapping it inserts a check mark. If a check box
is checked, tapping it removes the check mark.
Pick list
Tap the arrow to display a list of choices, and then tap
an item in the list to select it.
Page 12 Introduction to Your Visor Handheld
Previous/next
arrows
Scroll
bar
Next/
previous
arrows
Scroll bar
Tap the up and down arrows to display the previous
and next page of information; tap the left and right
arrows to display the previous and next record.
Drag the slider, or tap the top or bottom arrow, to
scroll the display one line at a time. To scroll to the
previous page, tap the scroll bar just above the slider.
To scroll to the next page, tap the scroll bar just below
the slider.
You can also scroll to the previous and next pages by
pressing the scroll buttons on the front panel of your
handheld.
Opening applications
You can use the Applications Launcher to open any application
installed on your handheld. You can also open the four main
applications — Date Book, Address Book, To Do List, and Memo Pad
— with the application buttons on the front panel of your handheld.
Tip:When you press an application button on the front panel, you
have instant access to the selected application. You don’t even
need to turn on your handheld first.
In addition to providing a way for you to open applications, the
Applications Launcher displays the current time, battery level, and
application category.
Chapter 1Page 13
To open an application:
1. Tap the Applications icon .
2. Tap the icon of the application that you want to open. If you have
many applications installed on your Visor handheld, tap the scroll
bar to see all of your applications.
Tip:To find an application quickly, you can write the Graffiti
character for the first letter of its name. The Applications
Launcher scrolls to the first application with a name that
begins with that letter. You can also assign application icons to
different categories. See “Categorizing applications” in
Chapter 3.
Using menus
Menus on your handheld are easy to use. Once you have mastered
them in one application, you can use them the same way in all other
applications.
The menus of each application are illustrated in the section on that
application in Chapter 4. The Edit menu is described in “Editing
records” in Chapter 4.
To open the menu bar:
1. Open an application (such as Memo Pad).
2. Tap the Menu icon .
Page 14 Introduction to Your Visor Handheld
Tap the Menu icon
In this example, three menus are available: Record, Edit, and Options.
The Record menu is selected and contains the commands New Memo,
Delete Memo, and Beam Memo.
Choosing a menu
After you open the menu bar for an application, tap the menu that
contains the command you want to use.
The menus and menu commands that are available depend on the
application. Also, the menus and menu commands vary depending on
which part of the application you’re using. For example, in Memo Pad,
the menus are different for the Memo List screen and the Memo
screen.
Graffiti menu commands
Most menu commands have an equivalent Graffiti Command stroke,
which is similar to the keyboard shortcuts used to execute commands
on computers. The command letters appear to the right of the
command names.
Menu commands
Command letters
To use the Graffiti menu commands, the menu bar must be closed.
Chapter 1Page 15
Draw the Command stroke anywhere in the Graffiti area, and
immediately write the corresponding command letter in the Graffiti
letter area. When you draw the Command stroke, the word
“Command” appears just above the Graffiti writing area to indicate
that you are in Command mode.
Command
For example, to choose Select All in the Edit menu, draw the
Command stroke, followed by the letter “s.”
Note: Command mode is active for approximately two seconds, so
you must write the command letter immediately to choose the
menu command.
Displaying online tips
Many of the dialog boxes that appear on your handheld contain an
online Tips icon in the upper-right corner. Online tips anticipate
questions you have in a dialog box, provide shortcuts for using the
dialog box, or give you other useful information.
To display an online tip:
1. Tap the Tips icon .
2. After you review the tip, tap Done.
Three ways to enter data
There are three ways to enter data into your Visor handheld:
■Using the onscreen keyboard
■Using Graffiti writing
■Entering or importing data in Palm Desktop software and then
synchronizing with your handheld
Page 16 Introduction to Your Visor Handheld
Onscreen keyboard
When you create or edit a record in an application such as Address
Book, you can open the onscreen alphabetic and numeric keyboards
to enter data.
Tap here for
alphabetic keyboard
Tap here for
numeric keyboard
After a keyboard is open, you can tap to open any of the other
keyboards, including the international keyboard. See “Using the
onscreen keyboard” in Chapter 2 for more information.
Note: You cannot enter Graffiti characters while using the onscreen
keyboard.
Alpha
Tab
Caps lock
Caps shift
Tap here to display
alphabetic keyboard
Numeric
Backspace
Carriage return
International
Tap here to display
numeric keyboard
Tap here to display
international keyboard
Graffiti writing
Your Visor handheld includes Graffiti writing software as the primary
system for entering text and numbers. With Graffiti writing, you write
simple strokes with the stylus and they are instantly recognized as
letters or numbers.
Chapter 1Page 17
Write letters hereWrite numbers here
Division marks
Your Visor handheld also includes Giraffe, a game you can use to
practice Graffiti writing. See “Installing and removing applications”
in Chapter 3 for installation instructions. The Memo Pad application
is ideal for practicing Graffiti writing. This section explains how to
open Memo Pad and use it to practice Graffiti writing.
To open Memo Pad:
1. Press the Memo Pad application button .
2. Tap New.
Note: A blinking cursor appears on the first line of the new memo to
indicate where new text will appear.
New
memo
cursor
Tap
New
Write in Graffiti area
See “Using Graffiti writing to enter data” in Chapter 2 for more
information.
Page 18 Introduction to Your Visor Handheld
Using Palm Desktop software
If you have new records you want to add to your Visor handheld and
prefer to use the computer keyboard rather than the onscreen
keyboard, enter the data in the Palm Desktop software or the PIM you
have installed to use with your handheld.
After the information is in Palm Desktop software, perform a HotSync
operation to synchronize your handheld with your computer. See
“Exchanging and updating data: HotSync operations” in Chapter 5 for
more information.
HotSync
button
Importing data
If you already have data in a database on your computer, you can
import it into the Palm Desktop software. You can import data stored
in computer applications such as spreadsheets and databases, or data
from another handheld that is compatible with the Palm Computing
platform. When you import data, you transfer the records to your
Visor handheld without having to enter them manually. See
“Importing data” in Chapter 2 for more information.
Chapter 1Page 19
Customizing your handheld
You can customize your handheld by using the Preferences
application. You can enter personal information such as your name
and address; change the time and date; view different date and time
formats when you travel; turn off sounds; and configure your
handheld to work with a modem or network. See Chapter 9 for more
information on customizing your handheld.
To open the Preferences screens:
1. Tap the Applications icon .
2. Tap the Preferences icon .
3. Tap the category pick list in the upper-right corner of the screen.
4. Tap the Preferences category you want to view.
The following procedures for setting the time and date give you an
example of how to customize your handheld.
You make changes to the time and date in General preferences.
To set the current time:
1. Tap the Set Time box.
Tap here
2. Tap the up or down arrows to change the hour.
3. Tap each minute number, and then tap the arrows to change them.
4. Tap AM or PM.
Note:Your handheld can also display time based on a 24-hour
clock. See “Formats preferences” in Chapter 9 for more
information.
5. Tap OK.
Page 20 Introduction to Your Visor Handheld
To set the current date:
1. Tap the Set Date box.
2. Tap the arrows to select the current year.
Tap arrows to select year
Tap to select month
Tap to select date
3. Tap a month.
4. Tap the current date.
Palm Desktop software
Palm Desktop software includes the same main applications as your
Visor handheld: Address Book, Date Book, To Do List, Memo Pad,
Expense, and desktop e-mail connectivity. You can use the HotSync
feature of this software to back up and exchange data between your
handheld and your computer.
It is a good idea to back up your data in case something happens to the
data on your Visor handheld. Changes you make on your Visor
handheld or Palm Desktop software appear in both places after you
synchronize.
With Palm Desktop software, you can do the following:
■Work with your Visor handheld applications on your computer.
Palm Desktop software duplicates the Date Book, Address Book,
To Do List, and Memo Pad applications on your handheld, so you
can view, enter, and modify any data stored on your handheld.
■Back up the data stored on your handheld with HotSync
technology and synchronize the data on your Palm Desktop
software. Synchronization is a one-step procedure that ensures
your data is always safe and up-to-date. See “Exchanging and
updating data: HotSync operations” in Chapter 5 for more
information.
Chapter 1Page 21
■Import and export data, so you can easily transfer data from other
desktop applications into any of your main applications. See
“Importing data” in Chapter 2 for more information.
■Print your Date Book, Address Book, To Do List, and Memo Pad
information on any printer.
Connecting the cradle
The cradle that comes with your Visor handheld enables you to
synchronize the information on your Visor handheld with the Palm
Desktop software using HotSync technology.
Note: If your computer does not have a USB port, or it uses
Windows 95, Windows NT, or MacOS 8.0 or earlier, you need
a serial cradle to connect to your computer. You can purchase
a serial cradle from http://www.handspring.com.
To connect the cradle:
1. Plug the cable from the Visor handheld cradle into the USB port or
serial port on your computer.
Shown with
USB port
Note: If you are unsure about the exact location of the USB port or
serial port on your computer, refer to the manual supplied
with the computer.
Installing Palm Desktop software
The following instructions guide you through installing Palm
Desktop software. After installation, refer to the online Help in Palm
Desktop software for information about how to use the software.
Note: You must install the software that comes with your Visor
handheld even if you already installed Palm Desktop software
for a previous Palm organizer.
Page 22 Introduction to Your Visor Handheld
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