Palm TUNGSTEN T2 User Manual

Handbook for

Palm

™

Tungsten

™

T2

Handheld

Copyright

© 1998–2003 Palm, Inc. All rights reserved. Graffiti, HotSync, MultiMail, PalmModem, Palm OS, and the
Palm logo are registered trademarks of Palm, Inc. Palm, Palm Powered, Tungsten, and VersaMail are
trademarks of Palm, Inc. Palm, Inc. uses the Bluetooth trademark under express license from Bluetooth SIG,
Inc., U.S.A. All other brands are trademarks of or registered trademarks of their respective owners.

Disclaimer and Limitation of Liability

Palm, Inc. assumes no responsibility for any damage or loss resulting from the use of this handbook.

Palm assumes no responsibility for any loss or claims by third parties which may arise through the use of
this software. Palm, Inc. assumes no responsibility for any damage or loss caused by deletion of data as a
result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other
media to protect against data loss.

IMPORTANT Please read the End User Software License Agreement with this product before using the
accompanying software program(s). Using any part of the software indicates that you accept the terms of the
End User Software License Agreement.

PN: 407-5253A-IE

Contents

About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter 1: Setting Up Your Palm™ Tungsten™ T2 Handheld . . . . . . . . . . . 3

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Minimum requirements: Windows computers . . . . . . . . . . . . . . . . . . . . . . . . 4

Minimum requirements: Mac computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Internet access requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Upgrade information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Step 1: Connect the HotSync cradle/cable to the computer . . . . . . . . . . . . . . . . 5

Step 2: Charge your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Step 3: Set up your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Step 4: Install software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Step 5: Perform a HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Step 6: Register your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Congratulations! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Chapter 2: Exploring Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Locating handheld components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Opening and closing your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Locating front panel controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Locating top panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Locating back panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the protective cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Adding an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Tapping and typing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Elements of the handheld interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Chapter 3: Entering Data on Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the onscreen keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using Graffiti 2 writing to enter data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Graffiti 2 tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Graffiti 2 alphabet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

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Capital letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Graffiti 2 numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Punctuation marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Accented characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Symbols and other special characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Graffiti 2 Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Graffiti 2 ShortCuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Full-screen writing area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Beaming data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Beaming tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Sending data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Sending data using Bluetooth communication . . . . . . . . . . . . . . . . . . . . . . . 36

Sending data using e-mail or SMS communication . . . . . . . . . . . . . . . . . . . 37

Using your computer keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Importing data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Importing data from a Windows computer . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Importing data from a Mac computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Using Note Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using a portable keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Chapter 4: Working with Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Other ways to open applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Opening expansion card applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Switching between applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Categorizing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Changing the Applications Launcher display . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Copying applications to or from an expansion card . . . . . . . . . . . . . . . . . . . . . 46

Selecting copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Using menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Choosing a menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Choosing application preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Performing common tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Creating records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Editing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Deleting records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Purging records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Categorizing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

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Sorting lists of records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Attaching notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Choosing fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Receiving alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Hiding or masking private records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Installing and removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Installing files and add-on applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Installing applications and files on a Windows computer . . . . . . . . . . . . . 69

Palm Quick Install tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Installing applications and files on a Mac computer . . . . . . . . . . . . . . . . . . 73

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Removing Palm Desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Chapter 5: Using Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Creating an Address Book entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Selecting types of phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Changing Address Entry details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Making connections from Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Using Address Book menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Chapter 6: Using Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Performing calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Viewing Recent Calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Using Calculator menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Chapter 7: Using Card Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Reviewing Card Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Renaming a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Formatting a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Managing expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Using Card Info menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Card menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Chapter 8: Using Date Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Scheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Selecting an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Rescheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Setting an alarm for an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Scheduling repeating or continuous events . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Changing the Date Book view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

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Working in Week View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Working in Month View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Working in Agenda View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Spotting event conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using Date Book menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Chapter 9: Using Palm™ Dialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Configuring phone preferences and connecting to your mobile phone . . . . 111

Dialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Redialing the most recently dialed number . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Using speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Adding a speed dial entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Dialing a speed dial entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Editing a speed dial entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Dialing a number from the Call History list . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Chapter 10: Using Expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Adding expense items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Changing the date of an Expense item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Entering receipt details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Customizing the Currency pick list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Changing the default currency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Defining a custom currency symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Setting Show Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Working with Expense data on your computer . . . . . . . . . . . . . . . . . . . . . . . . 125

Displaying the euro on your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Printing the euro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Using Expense menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Chapter 11: Using Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Creating memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Reviewing memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Using Memo Pad menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Record menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

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Chapter 12: Using Note Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Creating a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Reviewing notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Changing Note Pad color settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Setting an alarm for a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Using Note Pad menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Chapter 13: Using Palm™ Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Viewing photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Viewing photos in Thumbnail view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Viewing photos in List view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Viewing a slide show . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Rotating photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Viewing photo information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Organizing photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Sorting photos in List view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Creating an album . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Filing photos in albums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Copying photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Renaming or deleting an album . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Beaming photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Deleting photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Working with photos on your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Using Palm Photos menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Photo menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Chapter 14: Using Phone Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

What can you do with a phone connection? . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Setting up a phone connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Configuring network service settings for your phone . . . . . . . . . . . . . . . . 153

Updating the phone files on your handheld . . . . . . . . . . . . . . . . . . . . . . . . 156

Using phone connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Chapter 15: Using SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Configuring phone preferences and connecting to your mobile phone . . . . 159

Using the navigator in SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Creating messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

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Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Viewing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Working with draft messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Adding a signature to a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Sending data from another application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Setting SMS Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Using SMS menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Chapter 16: Using To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Creating list items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Setting priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Checking off a To Do List item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Changing To Do List item details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Setting a due date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Setting To Do Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Using To Do List menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Chapter 17: Using Palm™ VersaMail™ Personal E-mail Software . . . . . 177

Palm™ VersaMail™ personal e-mail software features . . . . . . . . . . . . . . . . . 177

Getting started with the VersaMail application . . . . . . . . . . . . . . . . . . . . . . . . 178

Synchronizing an existing username . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Upgrading a MultiMail/VersaMail database . . . . . . . . . . . . . . . . . . . . . . . 178

Setting up and managing e-mail accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Account and connection types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Network e-mail account prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Creating a network e-mail account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Creating a synchronize-only account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Editing e-mail accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Deleting an e-mail account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Selecting a different service for a given e-mail account . . . . . . . . . . . . . . . 204

Troubleshooting account access problems . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Getting, sending, and managing e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Getting e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Auto get mail with notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Inbox icons in the VersaMail application . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Reading e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Creating and editing mail folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

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Creating and sending new e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Working with URLs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Working with attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Deleting messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Emptying the trash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Marking messages as read or unread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Setting preferences for getting and deleting e-mail . . . . . . . . . . . . . . . . . . 257

Adding or updating an Address Book entry directly from a message . . 258

Synchronizing e-mail between the handheld and the desktop . . . . . . . . . . . 259

Configuring an account in HotSync Manager . . . . . . . . . . . . . . . . . . . . . . . 260

Setting synchronization options and account settings . . . . . . . . . . . . . . . . 261

Converting attached files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Synchronizing an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Using SSL with the conduit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Going beyond the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Managing mail filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Managing mail settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Adding APOP to an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Adding ESMTP to an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Setting advanced account preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Cutting and copying text from an e-mail message for use in

other applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Using the command bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

E-mail header details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Backing up mail databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Wireless IMAP folder synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

Using Secure Sockets Layer (SSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Five-way navigation in the VersaMail application . . . . . . . . . . . . . . . . . . . 302

Keyboard shortcuts in the VersaMail application . . . . . . . . . . . . . . . . . . . . 304

Chapter 18: Using Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Creating a voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Recording a voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Pausing and resuming a voice memo recording . . . . . . . . . . . . . . . . . . . . . 309

Storing voice memos on an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . 311

Listening to voice memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Setting an alarm for a voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

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Using Voice Memo menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

V Memo menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

Chapter 19: Using Web Browser Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

What Web Browser Pro looks like . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

Getting help in Web Browser Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Disconnecting from and connecting to the Internet . . . . . . . . . . . . . . . . . . . . . 319

Browsing the web on your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Visiting a web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Following a link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

Returning to a web page you just visited . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Returning to your home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Downloading a file to your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Refreshing a page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Viewing information about a web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Copying and pasting text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

Copying text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

Pasting text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

Communicating with other users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

Beaming a URL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

E-mailing a URL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

Bookmarking your favorite pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

Adding a bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

Visiting a bookmarked page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

Editing information about a bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Deleting a bookmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Saving pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Saving a page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Opening a saved page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Editing information about a saved page . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

Deleting a saved page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Finding web pages you recently visited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Returning to a page you visited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Clearing the History list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

Customizing Web Browser Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

Changing the default size of text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

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Changing your home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

Changing how images are downloaded . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

Changing link colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

Enabling or disabling autofill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

Enabling or disabling cookies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338

Enabling or disabling JavaScript . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338

Changing the size and content of the cache . . . . . . . . . . . . . . . . . . . . . . . . . 339

Controlling how Web Browser Pro accesses the Internet . . . . . . . . . . . . . 340

Changing Network Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

Changing the host server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

Chapter 20: Using World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

Viewing the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

Setting the primary location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

Choosing a different primary location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

Setting the secondary locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

Adding a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Modifying a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Removing a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Setting an alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Using World Clock menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

Chapter 21: Performing HotSync

®

Operations . . . . . . . . . . . . . . . . . . . . . 351

Selecting HotSync setup options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Customizing HotSync application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

Conducting cradle/cable HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . 357

Performing a cradle/cable HotSync operation: Windows computers . . . 357

Performing a direct HotSync operation: Mac computers . . . . . . . . . . . . . 359

Conducting IR HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

Preparing your computer for infrared communication . . . . . . . . . . . . . . . 361

Performing an IR HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

Returning to cradle/cable HotSync operations . . . . . . . . . . . . . . . . . . . . . . 364

Conducting modem HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Preparing your computer for a modem HotSync operation . . . . . . . . . . . 365

Preparing your handheld for a modem HotSync operation . . . . . . . . . . . 367

Selecting the conduits for a modem HotSync operation . . . . . . . . . . . . . . 369

Performing a modem HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . 369

Conducting Bluetooth HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370

Preparing your computer for a Bluetooth HotSync operation . . . . . . . . . 370

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Preparing your handheld for a Bluetooth HotSync operation . . . . . . . . . 371

Performing a Bluetooth HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . 372

Conducting network HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372

Connecting to your company’s dial-in server . . . . . . . . . . . . . . . . . . . . . . . 373

Performing a network HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . 375

Using File Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375

Creating a user profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376

Performing the first HotSync operation with a user profile . . . . . . . . . . . 378

Chapter 22: Setting Preferences for Your Handheld . . . . . . . . . . . . . . . . . 379

Setting General Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

Date & Time Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

Digitizer Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382

Formats Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382

Graffiti 2 Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Power Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Sounds & Alerts Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

Writing Area Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388

Setting Communication Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

Bluetooth Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

Connection Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

Network Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403

Phone Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420

Setting Personal Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420

Buttons Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421

Pen Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422

HotSync Buttons Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423

Color Theme Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424

Owner Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424

Security Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425

Locking your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429

Recovering from a forgotten password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432

Making records private . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433

ShortCuts Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440

xii

Appendix A: Maintaining Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . 443

Caring for your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443

Prolonging battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444

Resetting your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444

Contents

Performing a soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445

Performing a hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445

Appendix B: Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . 449

Software installation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450

Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451

Tapping and writing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452

Application problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453

HotSync problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454

Beaming and sending problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461

Phone connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462

VersaMail™ problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463

Recharging problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464

Password problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465

Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465

Product Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471

xiii

Contents

xiv

About This Book

Congratulations on your purchase of a Palm™ Tungsten™ T2 handheld. This
handbook is designed to quickly familiarize you with your handheld. It describes
all you need to know about how to use your handheld and the applications that
come with it. It guides you through:

■ Locating all the parts of your handheld

■ Viewing and entering data

■ Setting up Bluetooth™ features and wireless communication features

■ Working with expansion cards

■ Using your handheld with your computer

■ Personalizing your handheld with your own preference settings

After you become familiar with the basic functionality of your handheld, you can
use the rest of this handbook as a reference guide for less common tasks, for
maintenance of your handheld, and for any problems that might arise as you
operate your handheld.

1

About This Book

2

CHAPTER 1

Setting Up Your Palm™ Tungsten™ T2 Handheld

Your new Palm™ Tungsten™ T2 handheld enables you to do the following:

■ Access your data and view or look up information with one hand, using the

navigator.

■ Capture thoughts while you’re on the go, with the voice recorder.

■ Exchange data with other Bluetooth™ devices such as handhelds, phones, PCs,

printers, networks, and more (other Bluetooth devices sold separately).

■ Share data, make backups, and extend storage capacity with optional expansion

cards (expansion slot included; expansion cards sold separately).

■ View clear, sharp, colorful images on the high-resolution screen.

■ Stay organized and on time by keeping your appointments, contact

information, and to-do items in one place.

■ Quickly jot notes or memos on the fly.

■ Access the Internet and browse or search your favorite web sites.

■ Send, receive, and compose e-mail and SMS messages.

■ View and edit digital pictures.

■ Read documents on the go.

To use the Bluetooth communication features, you must have a mobile phone that
supports infrared or Bluetooth communication. For more information, see

Chapter 14. Web browsing and e-mail applications also require Internet access. See
“Internet access requirements” later in this chapter for details.

3

Chapter 1 Setting Up Your Palm™ Tungsten™ T2 Handheld

System requirements

To install and operate Palm™ Desktop software, your computer system must meet
the requirements described in this section.

Minimum requirements: Windows computers

The minimum requirements for Windows computers are as follows:

■ IBM-compatible Pentium-class computer

■ One of the following operating systems:

– Windows NT 4.0 Workstation and SP6 or later (requires a serial

cradle/cable—sold separately—and administrator rights to install Palm
Desktop software)

–Windows 98

–Windows ME

– Windows 2000 Pro (requires administrator rights to install Palm Desktop

software)

– Windows XP Home or Pro (requires administrator rights to install Palm

Desktop software)

■ Internet Explorer 4.01 with SP2 or later

■ 50 megabytes (MB) available hard disk space

■ VGA monitor or better (Palm Desktop software Quick Tour requires 256-color

video display; 16 Bit or High Color, and 800 x 600 resolution recommended)

■ CD-ROM or DVD-ROM drive.

■ Mouse

■ One available USB port or serial port (serial cradle/cable sold separately)

Minimum requirements: Mac computers

The minimum requirements for Mac computers are as follows:

■ Mac computer or compatible with a PowerPC processor

■ Mac OS 9, version 9.1 or later with 12MB available memory or Mac OS X,

version 10.1.2 or later

■ 25MB available hard disk space

■ Monitor that supports screen resolution of 800 x 600 or better

4

■ CD-ROM or DVD-ROM drive (you can also download Palm Desktop software

from

www.palm.com/intl).

■ Mouse

■ One available USB port or serial port (serial cradle/cable sold separately and

compatible with Mac OS 9 only)

Internet access requirements

The requirements for Internet access are as follows:

■ Any one of the following:

– A Bluetooth mobile phone

– An IR-enabled mobile phone

– A mobile phone with a cable that connects to your handheld

– A modem accessory for your handheld

– A Bluetooth network connection with Internet access

Step 1: Connect the HotSync cradle/cable to the computer

■ An account with an ISP, or Internet service provided by your company

NOTE A data connection service may also be required by some mobile phone

network providers.

Upgrade information

If you already own a Palm OS® handheld, go to the web site www.palm.com/

support/globalsupport

for upgrade instructions.

Step 1: Connect the HotSync cradle/cable to the computer

a. Locate the USB icon and ports on your computer.

b. Plug the USB connector into a USB port on your computer.

c. Connect the adapter cable to the back of the cradle/cable.

NOTE Your adapter may connect to the back of the USB connector, not to the

cradle itself.

d. Plug the adapter into a working electric outlet.

5

Chapter 1 Setting Up Your Palm™ Tungsten™ T2 Handheld

e. Windows NT users cannot use a USB cradle/cable and port. You must use a

cradle with a serial port connection (sold separately).

USB icon

USB port

USB connector

Step 2: Charge your handheld

a. Place your handheld in the cradle/cable for at least two hours for an initial

charge. Your handheld’s indicator light glows steady green when it is charging.

b. After is it is charged, remove the handheld from the cradle/cable by gently

tilting it forward and then lifting it from the cradle/cable.

Once your handheld is setup and in daily use it requires about 15 to 30 minutes of
charge time per day, depending on usage. To keep the battery fully charged, we
recommend placing your handheld in a cradle/cable that is connected to a power
source whenever you are not using it.

Step 3: Set up your handheld

a. Press the power button to turn on your handheld.

If your handheld did not turn on, see “Operating problems” in Appendix B.

b. Gently press the top of the stylus to release it from the slot, and then remove it

from the slot.

6

c. Hold the stylus like you would a pen or pencil, and use it to follow the onscreen

directions.

Step 4: Install software

a. Insert the Desktop Software CD-ROM into your computer’s CD-ROM drive.

b. Windows: Follow the onscreen instructions which guide you through installing

Palm Desktop software and entering your handheld business card information.

Step 4: Install software

Mac: Double-click the Desktop Software CD-ROM icon that appears on the

desktop, and then double-click the Palm Desktop Installer icon.

NOTE You need administrator rights to install Palm Desktop software on a

computer running Windows NT/2000/XP or Mac OS X.

7

Chapter 1 Setting Up Your Palm™ Tungsten™ T2 Handheld

Step 5: Perform a HotSync operation

Step 6: Register your handheld

Windows: When the first HotSync operation is complete, the installer displays

screens where you can select product registration options. After you complete
these screens, the Congratulations! screen appears.

Windows: When prompted, place your
handheld in the cradle/cable and press the
HotSync button.

Mac: After the installation finishes, place
your handheld in the cradle/cable and
press the HotSync button.

Tip: You can also perform a HotSync
operation using Bluetooth
communication. For more information,
see “Performing a Bluetooth HotSync

operation” in Chapter 21.

Macintosh: When the first HotSync operation is complete, double-click the Palm

Desktop software icon in the Palm folder (inside the Applications folder by
default) to access screens where you can select product registration options. After
you complete these screens, the Congratulations! screen appears.

Congratulations!

You’ve set up your handheld, installed Palm Desktop software, performed your
first HotSync operation, and registered your handheld. If you’re using a Windows
computer, you also created your handheld business card. For comprehensive
information about using your handheld, continue reading this electronic handbook.

For more information about using Palm Desktop software, see the following:

■ The online help for Palm Desktop software. To access the online help, go to the

Help menu in Palm Desktop software.

■ Mac: The electronic Palm Desktop Software for the Macintosh User’s Guide. To

access this guide, open the Palm folder, and then open the Documentation
folder. Double-click the file Palm Desktop.pdf.

8

CHAPTER 2

Exploring Your Handheld

Your Palm™ Tungsten™ T2 handheld can help you stay organized, on time, and
up-to-date with daily tasks while you are away from your desk. Use your new
handheld to do the following:

■ Enter your schedule in Date Book.

■ Keep all your contact names, addresses, and phone numbers in Address Book.

■ Prioritize and assign your tasks a due date in To Do List.

■ Jot quick notes directly on the screen in Note Pad.

■ Record thoughts and listen to them later in Voice Memo.

■ Track your expenses and create expense reports in Expense.

■ Set alarms from World Clock, Date Book, Note Pad, and Voice Memo to keep

yourself on schedule and remind yourself of appointments and notes.

■ Set preferences for how you receive alarms: hearing a sound, seeing a blinking

indicator light, or feeling your handheld vibrate. Choose any combination.

■ Synchronize your data with Palm™ Desktop software on your Windows or Mac

computer so you always have a backup copy.

■ Insert an SD, SDIO, or MultiMediaCard expansion card to add more software

or memory or to back up your data.

■ Connect your handheld with a mobile phone to access the Internet, send SMS

messages, and exchange e-mail messages.

■ Share information with other devices that are capable of Bluetooth™

communication or that have an infrared (IR) port.

■ View and edit digital pictures.

■ Read books or other documents.

When you install the software from the Software Essentials CD-ROM that comes
with your handheld, your handheld can also help you connect and collaborate
with friends and co-workers, play video clips and MP3 files (expansion card

9

Chapter 2 Exploring Your Handheld

required, sold separately), and access productivity tools. This additional software
enables you to use your handheld to do the following:

■ Chat and collaborate with friends and co-workers who have Bluetooth devices.

■ Play MP3 audio files (expansion card required, sold separately).

NOTE To install some software, you may need to download files from the

Internet to your computer. Check the Software Essentials CD for details.

Locating handheld components

Take a few moments to learn how to access and locate the components of your
handheld.

Opening and closing your handheld

When your handheld is open, you can access additional controls on the front and
back panels. You can use your handheld in either the open or closed position.

To open your handheld:

■ Slide the bottom portion of your handheld away from the screen.

10

To close your handheld:

S

■ Slide the bottom portion of your handheld toward the screen.

Locating front panel controls

Locating handheld components

Headphone
jack

Microphone

Voi ce M emo
application button

®

Graffiti
area

2 writing

Date
Book

Address
Book

peaker

Screen

Navigator

Note Pad

To Do List

Application buttons

11

Chapter 2 Exploring Your Handheld

Navigator

Application buttons

Headphone jack

Speaker

Microphone

Screen

Enables you to select and display records on your handheld
screen. See “Using the navigator” later in this chapter for
additional information, and look for tips throughout this
handbook.

Activates the individual handheld applications that
correspond to the icons on the buttons: Date Book, Address
Book, To Do List, Note Pad, and Voice Memo. See “Buttons

Preferences” in Chapter 22 for details on reassigning these

buttons to activate any application on your handheld.

Enables you to connect a standard 3.5mm stereo headset
(sold separately) to your handheld for use with audio
applications.

Enables you to listen to alarms, voice memos, and game
sounds on your handheld.

Serves as an audio input device for applications such as
Voice Memo.

Displays the applications and information stored in your
handheld. It is touch sensitive, and it responds to the stylus.

Graffiti® 2 writing
area

Locating top panel components

Indicator light

The area where you write letters and numbers using
Graffiti 2. See “Using Graffiti 2 writing to enter data” in

Chapter 3 to learn how to write Graffiti 2 characters.

Power button/
brightness control

Expansion
card slot

Stylus

IR port

12

Locating handheld components

Indicator light

Power button/
brightness control

Expansion card slot

Stylus

Serves as an alert for Date Book, World Clock, Note Pad, or
Voice Memo alarms. It also indicates the battery-charging
status when your handheld is in the cradle/cable.

Turns your handheld on or off. If your handheld is turned
off, pressing the power button turns the handheld on and
returns you to the last screen you viewed.

If your handheld is turned on, you can turn it off by pressing
the power button. You can also press and hold the power
button down for about two seconds to access brightness
control. For more information, see “Adjusting screen

brightness” later in this chapter.

Accepts SD, SDIO, or MultiMediaCard (MMC) expansion
cards. Expansion cards enable you to back up data, add more
memory, add wireless communication features, or use
additional applications. (Expansion cards sold separately.)

Slides in and out of the slot on the top of your handheld. To
use the stylus, gently press the top of the stylus to release it
from the slot, and then pull it out of the slot and hold it as
you would a pen or pencil.

IR port

Adjusting screen brightness

If lighting conditions make it difficult for you to see the information on your
handheld, you can adjust the brightness of the screen backlight.

To adjust the brightness of the backlight:

1. Tap the Brightness icon in the upper-right corner of the Graffiti 2 writing area.

TIP You can also press and hold the power button for about two seconds to

access brightness control. In addition, you can assign the full-screen pen stroke
to access the brightness control. See “Pen Preferences” in Chapter 22 for
details.

2. Drag the slider to adjust the brightness.

TIP You can also press Up or Down on the navigator to adjust the brightness.

Uses infrared technology to transmit data to and receive data
from other infrared-enabled devices and to perform
HotSync

®

operations. See “Beaming data” in Chapter 3 and
see “Conducting IR HotSync operations” in Chapter 21 for
more information.

3. Tap Done.

13

Chapter 2 Exploring Your Handheld

Locating back panel components

Universal
connector

Reset
button

Attach
points

Reset button

Attach points

Universal connector

Resets your handheld. Under normal use, you should not
have to use the reset button. See “Resetting your handheld”
in Appendix A for information about when and how to use
the reset button.

Enable you to connect optional accessories to your
handheld, such as a modem or sled. These accessories are
sold separately and are typically available from third-party
developers.

Connects your handheld to the cradle/cable, which in turn
connects to the back of your computer and through the AC
adapter to the wall current. This enables you to recharge
your handheld as well as update the information between
your handheld and your computer, using HotSync
technology.

The universal connector also connects peripheral hardware
devices to your handheld, such as an external battery pack or
keyboard (sold separately).

14

Using the protective cover

The cover protects your handheld screen when it is not in use. When the cover is
on, you can still view information on your handheld and use the navigator to
navigate through your data and accomplish tasks.

To remove the cover:

1. Gently lift one of the cover tabs from the side of your handheld.

Using the protective cover

Cover tab

2. Store the cover by aligning the cover tabs with the notches on the sides of your

handheld, and then gently pressing it onto the back of your handheld.

15

Chapter 2 Exploring Your Handheld

Adding an expansion card

An expansion card (sold separately) increases the variety of tasks you can do and
the amount of space you have to store software and data on your handheld.

To insert a card:

1. Insert the card into the expansion slot with the label side facing the display.

2. Push lightly against the card with your thumb.

When the card is released, you hear the system sound if system sounds are
turned on. See “Sounds & Alerts Preferences” in Chapter 22 for more
information on turning system sounds on and off.

Push

To remove a card:

1. Push lightly against the card with your thumb.

When the card is released, you hear the system sound.

2. Slide the card out of the expansion slot.

Push

For complete information about working with expansion cards, see Chapter 7.

16

Tapping and typing

Like using a mouse to click elements on a computer screen, using the stylus to tap
elements on your handheld screen is the basic action you use to get things done on
your handheld.

The first time you start your handheld, the setup instructions appear on the screen.
These instructions include a calibration screen. Calibration aligns the internal
circuitry of your handheld with its touch-sensitive screen so that when you tap an
element on the screen, the handheld can detect exactly which task you want to
perform.

IMPORTANT Always use the point of the stylus for tapping or for making strokes on

the handheld screen. Never use an actual pen, pencil, or other sharp object to write
on the handheld screen as this will scratch the screen.

With your handheld turned on, you can tap the handheld screen to perform many
operations, such as the following:

Tapping and typing

■ Open applications.

■ Select menu commands.

■ Initiate a Find operation to search through applications installed on your

handheld for specific text (Find operations do not search through applications
on expansion cards).

■ Select options in dialog boxes.

■ Open the onscreen keyboards.

Just as you can drag the mouse to select text or move objects on your computer, you
can drag the stylus to select text. You can also use the stylus to drag the slider of
any scroll bar.

17

Chapter 2 Exploring Your Handheld

Elements of the handheld interface

There are many common elements in the handheld interface. These elements are
described in this section.

Icons

Menu
bar

Menu bar

Icons

Brightness control

Clock

ABC

123

Use the menu bar to access a set of application-specific
commands. Not all applications have a menu bar.

Tap the icons to open applications , menus , and a
favorite application , and to find text anywhere in your
data .

See “Opening applications,” “Using menus,” and “Finding

information” in Chapter 4, and see “Buttons Preferences” in
Chapter 22 for more information about using these icons.

Tap the Brightness icon to open the Adjust Brightness
dialog box. See “Adjusting screen brightness” earlier in this
chapter for instructions on adjusting the brightness.

Tap the Clock icon to display the current time and date.
The display closes automatically after two seconds.

With the cursor in an input field, tap ABC to activate the
alphabetic keyboard.

With the cursor in an input field, tap 123 to activate the
numeric keyboard.

18

Previous/next arrows

Tapping and typing

Pick list

Check
box

Command button

Check box

Command buttons

Next/previous arrows

Pick list

Scroll bar

Scroll
bar

Tap a check box to select or deselect it. When a check box
contains a check mark, the corresponding option is selected
and active. When a check box is empty, the corresponding
option is deselected and inactive.

Tap a button to perform a command. Command buttons
appear at the bottom of dialog boxes and application screens.

Tap the left and right arrows to display the previous and next
records; tap the up and down arrows to display the previous
and next pages of information.

Tap the arrow to display a list of choices, and then tap an
item in the list to select it.

Drag the slider, or tap the top or bottom arrow, to scroll the
display one line at a time. To scroll to the previous page, tap
the scroll bar just above the slider. To scroll to the next page,
tap the scroll bar just below the slider.

You can also scroll to the previous and next pages within a
record by pressing Up and Down on the navigator.

Displaying online tips

Many of the dialog boxes that appear on your handheld contain an online Tips icon
in the upper-right corner. Online tips anticipate questions you might have in a
dialog box, provide shortcuts for using the dialog box, or give you other useful
information.

19

Chapter 2 Exploring Your Handheld

To display an online tip:

1. Tap the Tips icon .

2. After you review the tip, tap Done.

Using the navigator

When you work with most applications, the navigator on the front panel of your
handheld makes it easy for you to navigate among and select your entries. You can
use the navigator to perform tasks without the stylus using one hand.

Look for the navigator icon to find navigator tips throughout this guide. See

Chapter 4 and Chapter 5 for additional information about using the navigator with

Address Book, and Chapter 8 for additional information on using the navigator
with Date Book.

To navigate in list screens, do any of the following:

■ Press Up or Down on the navigator to scroll an entire screen of records.

■ Press and hold Up or Down on the navigator to accelerate the scrolling.

■ Press Select, the middle button, on the navigator to insert the selection

highlight. When the selection highlight is present, you can do the following:

– Press Up or Down on the navigator to scroll to the previous or next records.

– Press Select again to view the selected record.

– Press Left on the navigator to remove the selection highlight.

To navigate in record screens:

1. Press Up or Down on the navigator to scroll within the current record.

2. Press Right or Left on the navigator to scroll to the previous or next record. (This

feature is not available in Address Book.)

3. Press Select on the navigator to return to the list screen.

20

Tapping and typing

To navigate in dialog boxes:

■ While a pick list is open, press Up or Down on the navigator to highlight an

item, and then press Select on the navigator to select the item.

■ Press Select on the navigator to close a dialog.

– If there is only one button, pressing Select activates that button.

– If there are two buttons, pressing Select activates the action button instead of

Cancel, such as OK, Yes, or Delete.

– If there are multiple buttons, Select activates affirming buttons such as OK,

Yes, or Done .

IMPORTANT Read dialog boxes carefully. Sometimes, selecting a single button, OK

or Yes results in canceling an operation or deleting data.

21

Chapter 2 Exploring Your Handheld

22

CHAPTER 3

Entering Data on Your Handheld

This chapter explains several ways to enter data on your handheld, and it covers
the following topics:

■ Using the onscreen keyboard

■ Using Graffiti

■ Beaming data between devices with infrared (IR) ports

■ Sending data between devices

■ Entering or importing data in Palm™ Desktop software and then synchronizing

®

2 writing

with your handheld

■ Using Note Pad

■ Using a portable keyboard accessory, sold separately and attached to the

universal connector

Using the onscreen keyboard

You can open the onscreen keyboard anytime you need to enter text or numbers on
your handheld. You can also use Graffiti 2 writing when the keyboard is open,
which makes it easy to switch between these two methods of entering data.

To use the onscreen keyboard:

1. Open any application (such as Memo Pad).

2. Tap any record, or tap New.

3. Tap ABC to open the alphabetic keyboard, or tap 123 to open the numeric

keyboard.

Tap h e r e f o r
alphabetic keyboard

Tap here for
numeric keyboard

23

Chapter 3 Entering Data on Your Handheld

4. Tap the characters to enter text and numbers.

When a keyboard is open, you can tap the abc, 123, or Int’l boxes to open any of
the other keyboards, including the international keyboard.

Alpha

Ta b

Caps lock

Caps shift

Tap here to display

Numeric

Tap here to display
numeric keyboard

alphabetic keyboard

After you finish, tap Done to close the onscreen keyboard and place the text in
the record.

Using Graffiti 2 writing to enter data

In this section you learn the procedures for creating letters, numbers, punctuation,
and symbols, as well as some Graffiti 2 tips and tricks.

Backspace

Carriage return

International

Tap here to display
international keyboard

24

Most people find they can enter text quickly and accurately with only minutes of
practice. Graffiti 2 writing includes any character you can type on a standard
keyboard. The Graffiti 2 characters closely resemble the letters of the regular
alphabet, which makes Graffiti 2 writing easy to learn. Graffiti 2 writing is different
from the writing software found on earlier Palm™ handhelds. For example, some
characters are formed using a single stroke while others are formed with more than
one stroke.

There are four basic concepts for success with Graffiti 2 writing:

■ If you draw the character shape exactly as shown in the tables later in this

chapter (like the shapes shown in the following diagram), you can increase the
accuracy of your writing.

Using Graffiti 2 writing to enter data

■ The heavy dot on each shape shows where to begin the stroke. Certain

characters have similar shapes but different beginning and end points. Always
begin the stroke at the heavy dot. (You should not create the heavy dot; it is there
only to show you where to begin the stroke.)

■ Graffiti 2 includes symbols made with a single stroke and symbols made with

multiple strokes. With some multi-stroke symbols, the first stroke is the same as
a single stroke symbol. As a result, the down stroke for the letter “i” cannot be
recognized as an “i” at the end of the down stroke. The “i” will not be
recognized as an “i” until you enter another symbol that establishes, by its
shape or position, that the down stroke was not part of a two-stroke character
(such as “t” or “k”), or until a limited time window expires. Similarly,
recognition of a space symbol (a horizontal stroke from left to right) or a period
symbol after a down stroke is dependent upon where the down stroke was
drawn.

■ The Graffiti 2 writing area is divided into two parts: one for writing lowercase

letters and one for writing numbers. Capital letters are formed across the
imaginary line that divides the two areas. The small marks at the top and
bottom of the Graffiti 2 writing area indicate the two areas.

Write letters here Write numbers here

Division marks
(Write capital letters here)

To write Graffiti 2 characters:

1. Tap the screen where you want your text to appear.

You need to tap above the Graffiti 2 writing area, and you must see a blinking
cursor before you write the text.

2. Use the tables on the following pages to find the stroke shape for the letter you

want to create. For example, the stroke shown below creates the letter n.

Lift stylus
here

Start stroke
at heavy dot

3. Position the stylus in the left side of the Graffiti 2 writing area.

4. Start your stroke at the heavy dot, and draw the first stroke shape as it appears

in the tables.

25

Chapter 3 Entering Data on Your Handheld

5. Do one of the following:

– If you are drawing a single stroke character, lift the stylus from the screen at

the end of the stroke shape. When you lift the stylus from the screen, your
handheld recognizes your stroke and prints the letter at the insertion point
on the screen.

– If you are drawing a multi-stroke character, draw the remaining strokes

required for the character. The order of the strokes required is shown in the
tables. When you lift the stylus from the screen after drawing the last stroke,
your handheld prints the letter at the insertion point on the screen.

To delete Graffiti 2 characters:

■ Set the insertion point to the right of the character you want to delete and make

the backspace stroke in the Graffiti 2 writing area.

Graffiti 2 tips

Backspace

When using Graffiti 2 writing, keep these tips in mind:

■ Accuracy improves when you write large characters. Draw strokes that nearly

fill the Graffiti 2 writing area.

■ Write at natural speed. Writing too slowly can generate recognition errors.

■ Press firmly and do not write on a slant. Vertical strokes should be parallel to

the sides of the Graffiti 2 writing area.

■ Alternate stroke shapes are available for some characters. You can use the

Graffiti 2 Preferences screen to choose the one that’s easiest for you.
See “Graffiti 2 Preferences” in Chapter 22.

26

Graffiti 2 alphabet

The Graffiti 2 alphabet consists of the following letters:

Using Graffiti 2 writing to enter data

Draw letters on LEFT side of Graffiti 2 writing area

Letter Strokes Letter Strokes

AB

CD

EF

G

IJ

KL

2

1

1

2

H

MN

O

P

QR

ST

1

2

UV

WX

Y

Z

1

2

TIP A full-screen pen stroke brings up Graffiti 2 Help on your handheld. See “Pen

Preferences” in Chapter 22 for details.

27

Chapter 3 Entering Data on Your Handheld

Capital letters

Graffiti 2 writing automatically capitalizes the first letter of a new record or
sentence but you can also write additional capital letters.

NOTE To cancel the automatic capitalization of the first letter of a new record or

sentence, draw two Punctuation Shift strokes before drawing the first letter. For more
information, see “Symbols and other special characters” later in this chapter.

To write additional capital letters:

■ Draw the same stroke shapes used for a lowercase letter, but write across the

division line in the middle of the Graffiti 2 writing area.

Division marks

Graffiti 2 numbers

Writing numbers with Graffiti 2 writing is similar to writing letters of the alphabet,
except that you make the character strokes on the right side (numbers side) of the
Graffiti 2 writing area.

Draw numbers on RIGHT side of Graffiti 2 writing area

Number Strokes Number Strokes

0

23

45

67

8

12

1

9

Punctuation marks

With Graffiti 2 writing you can create any punctuation mark that you can enter
from a standard keyboard. You can write the period and comma strokes on either
side of the Graffiti 2 writing area. You must write other punctuation marks on a

28

Using Graffiti 2 writing to enter data

designated side of the Graffiti 2 writing area. Punctuation marks that appear in the
the following table must be written on the left (letter) side of the Graffiti 2 writing
area.

Draw these marks on LEFT side of Graffiti 2 writing area

Mark Stroke Mark Stroke

Period

.

Comma

,

Apostrophe

'

Ampersand

&

Carriage

return

At
@

Space Straight quotes

“

Question

?

Exclamation

!

1

2

1

Ta b

2

Punctuation marks that appear in the following table must be written on the right
(number) side of the Graffiti 2 writing area.

Draw these marks on RIGHT side of Graffiti 2 writing area

Mark Stroke Mark Stroke

Period

.

Comma

,

Tilde

~

Dash

—

Plus

+

2

1

Backslash

\

Slash

/

Left Paren

(

Right Paren

)

Equal

=

Asterisk

1

*

2

29

Chapter 3 Entering Data on Your Handheld

Accented characters

When writing letters with accent marks, first write the letter stroke on the left side
(or aligned with the division marks for uppercase letters) of the Graffiti 2 writing
area. Then quickly write the accent stroke on the right side of the Graffiti 2 writing
area.

For example, the following diagram shows the strokes required to draw an
accented é.

You can use the following accent strokes in combination with Graffiti 2 letters:

Draw accents on RIGHT side of Graffiti 2 writing area

Accent Stroke Accent Stroke

Acute

á

Grave

à

Tilde

ã

Using these accent strokes, you can write the following accented letters:

абвгдеийклмноптуфхцщъыьяэс

Symbols and other special characters

You can write symbols and other special characters using the Punctuation Shift
stroke.

NOTE You can also use the Punctuation Shift stroke to write punctuation marks.

To write symbols and special characters:

1. Enter the Punctuation Shift stroke:

Dieresis

ä

Circumflex

â

Ring

å

30

Punctuation
Shift

Using Graffiti 2 writing to enter data

When Punctuation Shift is active, an up arrow symbol appears in the lower­right corner of the handheld screen. If you accidentally activate Punctuation
Shift, another Punctuation Shift stroke will cancel it.

Punctuation Shift indicator

NOTE Drawing two Punctuation Shift strokes also cancels the automatic

capitalization of the first letter of a new record or sentence.

2. Write the symbol or other special character shown in the table that follows. You

can make a symbol stroke anywhere in the Graffiti 2 writing area.

3. Enter an additional Punctuation Shift stroke to finish writing the character and

to make the character appear more quickly.

After the arrow disappears, the symbol appears.

Draw symbols on EITHER side of the Graffiti 2 writing area

31

Chapter 3 Entering Data on Your Handheld

Graffiti 2 Gestures

Gestures enable you to use editing commands. To use gestures, draw the following
strokes on the left (letter) side of the Graffiti 2 writing area:

Draw gestures on LEFT side of Graffiti 2 writing area

Gesture Stroke Gesture Stroke

Cut Paste

Graffiti 2 ShortCuts

Graffiti 2 ShortCuts make entering commonly used words or phrases quick and
easy. ShortCuts are similar to the Glossary or Autotext features of some word
processors.

Graffiti 2 writing comes with several predefined ShortCuts, and you can also create
your own. Each ShortCut can represent up to 45 characters. For example, you
might create a ShortCut for your name or for the header of a memo. See “ShortCuts

Preferences” in Chapter 22 to learn about creating ShortCuts.

To use a ShortCut, draw the ShortCut stroke followed by the ShortCut characters.
The ShortCut symbol appears at the insertion point to show that you are in
ShortCut mode.

ShortCut

Your handheld includes the predefined Graffiti 2 ShortCuts shown in the following
table.

Copy Undo

32

Entry Shortcut

Date Stamp ds

Time stamp ts

Date/time stamp dts

Meeting me

Breakfast br

Lunch lu

Dinner di

Full-screen writing area

When Writing Area Preferences are turned on and active, you do not have to write
in the Graffiti 2 writing area. You can write letters anywhere on the left side of the
screen, or write numbers anywhere on the right side of the screen. Capital letters
are formed in the middle of the screen straddling the imaginary dividing line
between the left and right sides.

When Writing Area Preferences are turned off or inactive, you must write character
strokes in the Graffiti 2 writing area for your handheld to recognize them.

To use the full-screen writing area:

1. Turn on Writing Area Preferences. See “Writing Area Preferences” in Chapter 22

for details.

2. Open the application in which you want to use the full-screen writing area.

A shaded box appears in the lower-right corner of the screen.

3. Position the cursor where you want the characters to appear.

4. Do any of the following:

Beaming data

To temporarily disable the full-screen writing area:

■ Tap the shaded box in the lower-right corner.

Beaming data

Your handheld is equipped with an IR port that is located at the top of the
handheld, behind the small dark shield. The IR port supports the IrCOMM
implementation of the standards for infrared communication established by the
Infrared Data Association (IrDA). This means that you can beam data to any
nearby device that supports the IrCOMM implementation of the IrDA standards
and that can read the type of data you’re beaming. For example, you can beam an
Address Book entry to a Palm OS
equipped with an IR port and that can read vCard data.

– Write lowercase Graffiti 2 letters anywhere on the left side of the screen.

– Write numbers anywhere on the right side of the screen.

– Write uppercase letters aligned with the division marks in the Graffiti 2

writing area.

– Write the Punctuation Shift stroke before writing symbols and other special

characters.

– Access buttons and other controls that appear on the screen by tapping and

holding the control until it activates.

The shaded box changes to an outline and Writing Area Preferences are
deactivated.

®

handheld, a mobile phone, or a computer that’s

33

Chapter 3 Entering Data on Your Handheld

You can beam the following information between devices:

■ The record currently displayed in Date Book, Address Book, Note Pad, To Do

List, Palm™ Photos, Palm™ Web Browser Pro, or Memo Pad

■ All records of the category currently displayed in Address Book, To Do List,

Note Pad, or Memo Pad, or all photos in the currently displayed album in Palm
Photos

■ A special Address Book record that you designate as your business card,

containing information you want to exchange with business contacts

■ An unlocked application installed in RAM memory

■ An unlocked application installed on an expansion card that is seated in the

card slot

TIP You can also perform HotSync

®

operations using the IR port.

See “Conducting IR HotSync operations” in Chapter 21 for more details.

To select a business card:

1. Create an Address Book record that contains the information you want on your

business card.

2. Tap the Men u i c o n .

3. Tap Record, and then tap Select Business Card.

4. Tap Yes.

To beam a record, business card, or category of records:

1. Locate the record, business card, or category you want to beam.

NOTE The procedure for beaming photos and albums is slightly different from

the procedure for beaming other records and categories. See Chapter 13 for
details.

2. Tap the Men u i c o n .

3. Tap one of the following from the Record menu:

– The Beam command for an individual record.

34

– In Address Book only: Beam Business Card.

– In Note Pad only: If you are beaming to someone using an earlier version of

Note Pad, tap Compatibility, and then tap Beam.

– Beam Category.

TIP You can also press and hold the Address Book application button to

instantly beam your business card to another device with an IR port.

Beaming data

4. When the Beam Status dialog box appears, point the IR port directly at the IR

port of the receiving device.

For best results, Palm handhelds should be between 10 centimeters
(approximately 4 inches) and 1 meter (approximately 39 inches) apart, and the
path between the two handhelds must be clear of obstacles. The beaming
distance to other devices may be different.

5. Wait for the Beam Status dialog box to indicate that the transfer is complete

before you continue working on your handheld.

To beam an application:

1. Tap the Home icon .

2. Tap the Men u i c o n .

3. Tap App, and then tap Beam.

4. Tap the Beam From pick list.

5. Select either Handheld or Card.

6. Tap the application you want to transfer.

Some applications are copy-protected and cannot be beamed. These are listed
with a lock icon next to them.

7. Ta p Beam.

8. When the Beam Status dialog box appears, point the IR port directly at the IR

port of the receiving device.

9. Wait for the Beam Status dialog box to indicate that the transfer is complete

before you continue working on your handheld.

To receive beamed information:

1. Turn on your handheld.

2. Point the IR port directly at the IR port of the transmitting device to open the

Beam dialog box.

35

Chapter 3 Entering Data on Your Handheld

3. (Optional) Tap the category pick list and select a category for the incoming

information. You can also create a new category or leave the information
unfiled.

4. Tap Yes.

Beaming tips

■ You can set the full-screen pen stroke to beam the current entry.

See “Pen Preferences” in Chapter 22 for more information.

■ You can draw the Graffiti 2 Command stroke to activate the Command toolbar,

and then tap the beam icon.

■ You can use the Graffiti 2 Command stroke “/ B” to beam the current entry.

■ In Palm Photos you can select and beam multiple photos at the same time.

See “Beaming photos” in Chapter 13 for details.

Sending data

You can send data using Bluetooth™ communication or by using e-mail or SMS
communication.

Sending data using Bluetooth communication

If you enable Bluetooth communication, you can send data to other Bluetooth
devices. The Bluetooth device must be discoverable and within 10 meters
(approximately 30 feet) of your handheld. For more information on enabling
Bluetooth communication and Bluetooth settings, see “Bluetooth Preferences” in

Chapter 22.

To send data using Bluetooth communication:

1. Open the application you want to send data from.

2. Select the record or category you want to send.

36

3. Select the Send command from the application. For example, in Address Book,

tap the Menu icon, tap Record, and then tap Send Address.

4. Select Bluetooth and tap OK.

Sending data using e-mail or SMS communication

In addition to beaming data, you can also use e-mail or SMS communication to
send information to and receive information from other devices.

To use your handheld for e-mail communication, you need to perform a HotSync
operation with your computer, use a Bluetooth local area network (LAN) access
point or modem, or use a mobile phone. For more information, see Chapter 17.

Using your computer keyboard

To use your handheld for SMS communication, you need a Global System for
Mobile Communications (GSM) phone (sold separately) and you need to establish
a connection with your GSM mobile phone. For additional information about
connecting to your GSM phone, see Chapter 14. For additional information about
sending SMS data, see Chapter 15.

Using your computer keyboard

If you have a lot of data to enter, or prefer to use the computer keyboard, you can
use Palm Desktop software or any supported personal information manager
(PIM), such as Microsoft Outlook, to enter information. You can then perform a
HotSync operation to synchronize the information on your computer with the
information on your handheld. Many of the applications that came with your
handheld are also available in Palm Desktop software and in most PIMs, so you
don’t need to learn different applications. For more information on entering data
on your computer, refer to the online Help in Palm Desktop software and the Palm
Desktop Software for the Macintosh User’s Guide on the Desktop Software CD-ROM.

Importing data

If you have data stored in computer applications such as spreadsheets and
databases, or if you want to import data from another handheld, you can transfer
the data to your handheld without having to type it. Save the data in one of the file
formats listed in the next section, import it into Palm Desktop software, and then
perform a HotSync operation to transfer the data to your handheld.

37

Chapter 3 Entering Data on Your Handheld

Importing data from a Windows computer

Palm Desktop software can import data in the following file formats:

■ Comma-delimited (.csv, .txt): Address Book and Memo Pad only

■ Tab-delimited (.tab, .tsv, .txt): Address Book and Memo Pad only

■ CSV (Lotus Organizer 2.x/97 Mapping): Address Book only

■ vCal (.vcs): Date Book only

■ vCard (.vcf): Address Book only

■ Date Book archive (.dba)

■ Address Book archive (.aba)

■ To Do List archive (.tda)

■ Memo Pad archive (.mpa)

Archive formats can be used only with Palm Desktop software. Use the archive file
formats to share information with other people who use a Palm OS
create a copy of your important Palm Desktop information.

handheld or to

To import data from a Windows computer:

1. Open Palm Desktop software.

2. Click the application into which you want to import data.

3. If you are importing records that contain a field with category names, do the

following:

Select All in the Category box.

Be sure that the same categories that appear in the imported file also exist in the
application. If the categories do not exist, create them now; otherwise, the
records are imported into the Unfiled category.

4. From the File menu, select Import.

5. Select the file you want to import.

6. Click Open.

If you are importing a vCal or vCard file, skip to step 10. You do not have to
specify which fields correspond to the imported data.

7. To import data into the correct Palm Desktop fields, drag fields in the left

column so that they are opposite the corresponding imported field on the right.

8. If you don’t want to import a field, click the check box for that field to deselect it.

38

9. Click OK.

The imported data is highlighted in the application.

10. To add the imported data to your handheld, perform a HotSync operation.

Importing data

See Palm Desktop online Help for more information on importing and exporting
data.

Using File Link

The File Link feature enables you to import Address Book and Memo Pad
information, such as a company phone list, to your handheld from a separate
external file on your Windows computer. You can configure the File Link feature to
check for changes to the external file when you perform a HotSync operation.
HotSync Manager stores the data in a separate category in Palm Desktop software
and on your handheld.

With File Link, you can import data stored in any of the following formats:

■ Comma-separated (*.csv)

■ Memo Pad archive (*.mpa)

■ Address Book archive (*.aba)

■ Text (*.txt)

For information on how to set up a file link, see the Palm Desktop online Help.

Importing data from a Mac computer

Palm Desktop software can import data from any applications that can export the
data in any of the following file formats:

■ Tab-delimited file

■ Text

■ Palm Desktop software for Mac

■ vCal (.vcs)

■ vCard (.vcf)

For example, you can export tab-delimited files from applications such as:
FileMaker Pro, Meeting Maker, Now Contact, and Now Up-to-Date.

To import data from a Mac computer:

1. Open Palm Desktop software.

2. From the File menu, select Import.

3. Select the file you want to import.

4. Click Open.

5. If you want to change the order of the fields you’re importing, point to a field,

wait for the cursor to change to a double arrow, and then drag the field to a new
location.

6. If you do not want to import a field, click the arrow between the field names.

7. From the Fields pop-up menu, select the appropriate field.

39

Chapter 3 Entering Data on Your Handheld

8. From the Delimiters pop-up menu, select the appropriate delimiter.

9. Click OK.

10. To add the imported data to your handheld, perform a HotSync operation.

See Palm Desktop online Help for more information on importing and exporting
data.

Using Note Pad

In addition to using Graffiti 2 characters and the onscreen keyboard, you can enter
data on your handheld using the Note Pad application. When you use Note Pad,
you write quick notes directly on the handheld screen in your own handwriting.
See Chapter 12 for more information and instructions.

Using a portable keyboard

You can connect a portable keyboard accessory to the universal connector on your
handheld so that you can type data directly into your handheld. Portable
keyboards are very helpful when you need to enter large amounts of data quickly
and accurately while you are away from your computer, such as writing an e-mail
message. For additional information about this optional accessory, go to the web

www.palm.com/intl.

site

40

This chapter explains how to open and switch between applications on your
handheld, how to change application settings so they are personalized to your
work methods, and how to categorize applications so you view them in related
groups.

Opening applications

You can use the Applications Launcher to open any application installed on your
handheld or an expansion card. You can also open Date Book, Address Book, To
Do List, Note Pad, and Voice Memo with the application buttons on your
handheld.

CHAPTER 4

Working with Applications

Voice Memo

Applications
Launcher

Address BookDate Book Note PadTo Do List

In addition to providing a way for you to open applications, the Applications
Launcher displays the current time, battery level, and application category.

41

Chapter 4 Working with Applications

To open an application on your handheld:

1. Tap the Home icon .

2. Tap the icon of the application that you want to open. If you have many

applications installed on your handheld, tap the scroll bar to see all your
applications.

Other ways to open applications

You can also open applications on your handheld in either of the following ways:

■ Press and hold Select on the navigator to open the Applications Launcher. Press

Select on the navigator to insert the highlight. Press Up, Down, Right, and Left
on the navigator to highlight the icon of the application you want to open. Press
Select on the navigator to open the application.

■ In the Applications Launcher, write the Graffiti

its name. The Applications Launcher scrolls to the first application with a name
that begins with that letter.

Opening expansion card applications

When an expansion card is properly seated in the expansion card slot, your
handheld responds based on the contents of the card and the application that is
active when you insert the card. In some cases the application on the card opens
automatically upon insertion, or if you insert a card containing data from the
current application, the application displays the data on the card. In other cases the
Applications Launcher switches to the card and displays its contents, and the pick
list in the upper-right corner of the screen displays the name of the card.

®

2 character for the first letter of

42

To open an application on an expansion card:

■ Select the icon of the application that you want to open.

Switching between applications

When working with any application, select the Home icon or press an
application button on your handheld to switch to another application. Your
handheld automatically saves your work in the current application and displays it
when you return to that application.

Switching between applications

You can also press and hold Select on the navigator to switch to the Applications
Launcher at any time.

When you use an expansion card, your handheld creates and displays a new
category that matches the name of the expansion card. You can easily switch
between applications installed on your handheld and on the expansion card.

To switch to an expansion card:

1. Tap the pick list in the upper-right corner.

TIP You can also press and hold Select on the navigator to open the category

pick list.

2. Select the category item that matches the name of the expansion card.

43

Chapter 4 Working with Applications

Categorizing applications

The category feature enables you to manage the number of application icons that
appear onscreen in the Applications Launcher. You can assign an application to a
category and then display a single category or all your applications.

By default, your handheld includes system-defined categories, such as All and
Unfiled, and user-defined categories, such as Games, Main, and System.

You cannot modify the system-defined categories, but you can rename and delete
the user-defined categories. In addition, you can create your own user-defined
categories. You can have a maximum of 15 user-defined categories.

When you have an expansion card properly seated in the expansion card slot, the
expansion card name appears as the last item in the category pick list. You can
assign applications to the expansion card, but you cannot otherwise categorize
applications that reside on an expansion card.

To categorize an application:

1. Tap the Home icon .

2. Tap the Menu icon .

3. Select Category on the App menu.

4. Tap the pick list next to each application to select a category.

TIP To create a new category, tap Edit Categories from the pick list. Tap New,

enter the category name, and then tap OK to add the category. Tap OK again to
close the Edit Categories dialog box.

5. Tap Done.

44

To display applications by category:

1. Tap the Home icon .

2. Do one of the following:

– Tap the Home icon repeatedly to cycle through all your categories.

– Tap the pick list in the upper-right corner of the screen, and select the

category you want to display.

– Press and hold Select on the navigator to open the category list, press Up or

Down on the navigator to highlight a category, and then press Select on the
navigator to view that category.

Changing the Applications Launcher display

By default, the Applications Launcher displays each application as an icon. As an
alternative, you can choose to show a list of applications. You can also choose to
view the same category of applications each time you open the Applications
Launcher.

Changing the Applications Launcher display

To change the Applications Launcher display:

1. Tap the Home icon .

2. Tap the Menu icon .

3. Select Options, and then select Preferences.

4. Tap the View By pick list and select List.

5. Tap OK.

To open the Applications Launcher to the last opened category:

1. Tap the Home icon .

2. Tap the Menu icon .

3. Select Options, and then select Preferences.

4. Tap the Remember Last Category check box to select it.

5. Tap OK.

45

Chapter 4 Working with Applications

Copying applications to or from an expansion card

You can copy applications from your handheld to an expansion card, or from an
expansion card to your handheld.

To copy an application to an expansion card:

1. Tap the Home icon .

2. Tap the Men u i c o n .

3. Select Copy on the App menu.

4. Tap the Copy From pick list and select Handheld.

5. Tap the Copy To pick list and select the card name.

The Copy To pick list appears only if there are multiple cards available.

6. Tap an application to copy.

7. Ta p Copy.

8. Tap Done.

You can install applications to a card that is seated in the expansion card slot

®

during a HotSync

operation. See “Installing files and add-on applications”

later in this chapter for details.

NOTE If you view your applications on the card using a Card Reader on your

Windows or Mac computer, the actual file names may differ from those displayed in
the Applications Launcher.

To copy an application from an expansion card:

1. Tap the Home icon .

2. Tap the Men u i c o n .

46

3. Select Copy on the App menu.

4. Tap the Copy From pick list and select the card name.

5. Tap the Copy To pick list and select Handheld.

6. Tap the application you want to copy.

7. Ta p Copy.

8. Tap Done.

Selecting copy settings

You can also beam applications from expansion cards to your handheld or send
applications from expansion cards to your handheld. See “Beaming data” and

“Sending data” in Chapter 3 for details.

Selecting copy settings

When using the copy feature, you can set the following:

■ How applications are sorted and listed

■ Whether to copy only the application or both the application and its data files

To select copy settings:

1. Tap the Home icon .

2. Tap the Men u i c o n .

3. Select Copy on the App menu.

4. Tap Settings.

5. Tap the Sort By pick list and select Name or Size.

47

Chapter 4 Working with Applications

T

6. Tap the Copy Application Only check box to select it if you want to copy only

the application files. Leave it deselected if you want to copy both the application
file and its associated data file(s).

7. Ta p OK.

NOTE The Sort By setting is in effect each time you use the copy feature. Each time

you want to copy an application only, you must select the Copy Applications Only
check box.

Using menus

Menus on your handheld are easy to use. Once you have mastered them in one
application, you can use them the same way in all other applications.

The menus of each application are illustrated in the chapter that discusses that
application.

To open the menu bar:

1. Open an application (such as Memo Pad).

2. Do one of the following:

– Tap the Menu icon .

– Tap the inverted title area at the top of the screen.

ap the title area

Tap the Menu icon

In this example, three menus are available: Record, Edit, and Options. The Record
menu is selected and contains the commands New Memo, Delete Memo, Beam
Memo, and Send Memo.

48

Choosing a menu

The menus and menu commands that are available depend on the application that
is currently open. Also, the menus and menu commands vary depending on which
part of the application you’re currently using. For example, in Memo Pad, the
menus are different for the Memo list screen and the Memo record screen.

To select a menu command with the stylus:

1. Open the menu bar for an application.

2. Tap the menu that contains the command you want to use.

3. Tap the command you want to use.

TIP After you open the menu bar, you can also press Right and Left on the navigator

to select a menu, press Down on the navigator to select the command you want to
use, and then press Select on the navigator to run the command.

Graffiti 2 menu commands

Most menu commands have an equivalent Graffiti 2 Command stroke, which is
similar to the keyboard shortcuts used to execute commands on computers. The
command letters appear to the right of the command names.

Using menus

Menu commands

Command letters

When you draw the Command stroke anywhere in the Graffiti 2 area, the
Command toolbar appears just above the Graffiti 2 writing area to indicate that
you are in Command mode.

Command

CutUndo Copy Paste Beam Delete

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Chapter 4 Working with Applications

The Command toolbar displays context-sensitive menu commands for the active
screen. For example, if text is selected, the menu icons displayed may be Undo,
Cut, Copy, and Paste. Tap an icon to select the command, or immediately write
the corresponding command letter for an appropriate command in the Graffiti 2
writing area.

For example, to select Paste from the Edit menu, draw the Command stroke,
followed by the letter p.

Command mode is active only for a short time, so you must tap an icon or write
the command letter immediately to select the menu command.

Choosing application preferences

You can set options that affect an entire application in the application’s Preferences
dialog box.

To change preferences for an application:

1. Open an application.

2. Tap the Menu icon .

3. Select Options, and then select Preferences.

NOTE Not all applications have a Preferences command.

4. Make changes to the settings.

5. Tap OK.

Performing common tasks

The tasks described in this section use the term records to refer to an individual item
in any of the applications: a single Date Book event, Address Book entry, To Do List
item, Note Pad note, Palm™ Photos photo, voice memo, Memo Pad memo, SMS
message, Palm™ Web Browser Pro page, or Expense item.

Creating records

You can use the following procedure to create a new record in Date Book, Address
Book, To Do List, Note Pad, Memo Pad, and Expense.

In SMS, you use a different procedure to create a message. For more information,
see “Creating messages” in Chapter 15.

In Palm Web Browser Pro, you can either save a web page or bookmark it so you
can return to it later. For more information, see Chapter 19.

50

Editing records

Performing common tasks

To create a record:

1. Select the application in which you want to create a record.

2. Tap New.

3. In Date Book only: Select start and end times for your appointment, and tap OK.

4. Enter text for the record.

5. (Optional) Tap Details to select attributes for the record. (In Note Pad the Details

command is located on the Options menu.)

6. In Address Book, Note Pad, and Memo Pad only: Tap Done.

There’s no need to save the record because your handheld saves it automatically.

After you create a record, you can change, delete, or enter new text at any time.
Two screen features tell you when your handheld is in Edit mode:

■ A blinking cursor

■ One or more dotted edit lines

Blinking cursor

Edit line

NOTE In Note Pad you can write anywhere on the screen. Therefore, you will not see

an edit line or blinking cursor unless the cursor is in the title line.

Entering text

For information on how to enter text using Graffiti 2 writing, the onscreen
keyboard, or the keyboard attached to your computer, see Chapter 3. For
information on entering text in Note Pad, see “Creating a note” in Chapter 12.

Using the Edit menu

The Edit menu is available with any screen where you enter or edit text. In general,
commands available in the Edit menu apply to text that you select in an application.

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Chapter 4 Working with Applications

To select text in an application:

1. Tap the beginning of the text that you want to select.

2. Drag the stylus over the text to highlight it (in yellow).

NOTE You can also double-tap to select a word, or triple-tap to select a line of

text. You can also drag across the text to select additional words, or drag down
to select a group of lines.

The following commands may appear in an Edit menu:

Undo

Cut

Copy

Paste

Select All

Keyboard

Graffiti 2 Help

Reverses the action of the last edit command. For example, if you
used Cut to remove text, Undo restores the text you removed. Undo
also reverses deletions you made using backspace.

Removes the selected text and stores it temporarily in the memory
of your handheld. You can paste the text you cut into another area
of the current application or into a different application.

Copies the selected text and stores it temporarily in the memory of
your handheld. You can paste the text that you copy into another
area of the current application or into a different application.

Inserts the text that you cut or copied at the selected point in a
record. The text you paste replaces any selected text. If you did not
previously cut or copy text, Paste does nothing.

Selects all of the text in the current record or screen. This enables
you to cut or copy all of the text and paste it elsewhere.

Opens the onscreen keyboard. After you finish with the onscreen
keyboard, tap Done.

Opens screens that show all the Graffiti 2 character strokes. Use this
command anytime you forget a stroke for a character.

Deleting records

To delete a record:

1. Select the record you want to delete.

2. Tap the Menu icon .

3. Select the Delete command on the Record menu. In Voice Memo, the delete

52

command is on the V Memo menu. In Palm Photos, the delete command is on
the Photo menu:

Date Book: Delete Event

Address Book: Delete Address

Performing common tasks

To Do List: Delete Item

Note Pad: Delete Note

Voice Memo: Delete V Memo

Palm Photos: Delete Photo

Memo Pad: Delete Memo

Expense: Delete Item

In SMS, the delete command is available when you have a message open. In
Palm Web Browser Pro, the delete command is available from the View Saved
Pages dialog box.

A confirmation dialog box appears. If you want to save a copy of the deleted
item to an archive file in Palm Desktop software, be sure that the check box is
selected. If you don’t want to save a copy, tap the check box to deselect it.

The archive option is not available in Note Pad, Palm Photos, Palm Web
Browser Pro, and Voice Memo. In SMS, you must tap Archive in the Message
menu to archive a message.

4. Tap OK.

If you chose to save a copy of the selected item, your handheld transfers it to the
archive file on your desktop the next time you perform a HotSync operation.

To delete a record with alternate methods:

■ Delete the text of the record.

■ In Date Book, Address Book, Palm Photos, To Do List, and Memo Pad, open the

Details dialog box for the record, tap Delete, and then tap OK.

NOTE When deleting a repeating event in Date Book, you can choose to delete

the current repeating event, current and future events, or all instances of that
event.

■ In Palm Photos, you can select and delete multiple photos at the same time.

See “Deleting photos” in Chapter 13 for details.

■ In Note Pad and Voice Memo, open the note or voice memo you want to delete,

and then tap Delete.

■ In Palm Web Browser Pro, you can delete your list of bookmarked pages or clear

the history list of the web pages you’ve visited. You can also clear the cache of
web pages stored on your handheld so you can view them without accessing
the Internet again. See Chapter 19 for details.

■ In SMS, tap Empty Trash on the Message menu to permanently delete messages

in the Trash category.

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Chapter 4 Working with Applications

Purging records

Over time, as you use Date Book, To Do List, and Expense, you’ll accumulate
records in these applications that have outlived their usefulness. For example,
events that occurred months ago remain in the Date Book, and To Do List items
that you marked as completed remain in the list, as do Expense items.

All these outdated records take up memory on your handheld, so it’s a good idea
to remove them by using Purge. If you think Date Book or To Do List records might
prove useful later, you can purge them from your handheld and save them in an
archive file on your computer.

Purging is not available in Address Book, Note Pad, Palm Photos, Voice Memo,
SMS, or Memo Pad. You must delete outdated records manually from these
applications.

In Palm Web Browser Pro, you can purge stored web pages by clearing the cache.
See “Changing the size and content of the cache” in Chapter 19.

To purge records:

1. Open the application.

2. Tap the Menu icon .

3. Select Purge on the Record menu.

A confirmation dialog box appears.

Date Book: Tap the pick list and select how old a record must be to be purged.

Purge deletes repeating events if the last of the series ends before the date that
you purge records.

Date Book, To Do List: If you want to save a copy of the purged records to an

archive file on your desktop, be sure that the check box is selected. If you don’t
want to save a copy, tap the check box to deselect it.

Expense: Select the category you want to purge. All data in the selected category

will be purged and there is no archive option.

4. Tap OK, or in Expense, tap Purge.

If you chose to save a copy of the purged records, your handheld transfers them to
an archive file on your desktop the next time you perform a HotSync operation.

NOTE Purging does not happen automatically. You must select the command to

make it happen.

54

Categorizing records

You can categorize records in the Address Book, To Do List, Note Pad, Voice Memo,
Memo Pad, and Expense applications so that they are grouped logically into
categories and are easy to review. In Palm Photos, categories are called albums. As
we refer to categories throughout this section, we are also referring to albums
unless otherwise noted.

When you create a record, your handheld automatically places it in the category
that is currently displayed. If the category is All, your handheld assigns it to the
Unfiled category. You can leave an entry as Unfiled or assign it to a category at any
time.

When you have an expansion card properly seated in the expansion card slot, the
last item in the category pick list becomes the name of the expansion card. You
cannot otherwise categorize applications that reside on an expansion card. The
expansion card serves as its own category. To further categorize records, the
records must reside on your handheld.

By default, your handheld includes system-defined categories, such as All and
Unfiled, and user-defined categories, such as Business and Personal.

Performing common tasks

You cannot modify the system-defined categories, but you can rename and delete
the user-defined categories. In addition, you can create your own user-defined
categories. You can have a maximum of 15 user-defined categories in each
application.

Address Book contains the QuickList user-defined category, in which you can store
the names, addresses, and phone numbers you might need in emergencies (doctor,
fire department, lawyer, and so on).

Expense contains two user-defined categories, New York and Paris, to show how
you might sort your expenses according to different business trips.

Palm Photos contains three user-defined albums—Vacation, Friends, and Family—
that you can use to organize your photos.

Palm Web Browser Pro allows you to save web pages and bookmarks in categories.
See Chapter 19 for details.

SMS has set categories you can place messages in: Outbox, Inbox, Trash, Archive,
and Draft.

The illustrations in this section come from Address Book, but you can use these
procedures in all the applications in which categories are available. The only
exception is that the steps for moving photos into albums is slightly different.
See “Filing photos in albums” in Chapter 13 for details.

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Chapter 4 Working with Applications

T

To move a record into a category:

1. Select the record you want to categorize.

2. In Address Book only: Tap Edit.

3. Tap Details.

4. Tap the Category pick list to display the list of available categories.

5. Select the category for the record.

6. Tap OK.

NOTE In Address Book, Note Pad, Voice Memo, and Memo Pad you can select

the category name in the upper-right corner of the screen to assign the item to
a different category.

To display a category of records:

1. Tap the category pick list in the upper-right corner of the list screen.

ap here

NOTE In the Date Book Agenda view, the pick list is in the upper right of the

To Do list.

2. Select the category you want to view.

The list screen now displays only the records assigned to that category.

TIP Pressing an application button on your handheld scrolls through all the

categories of that application except for Unfiled. This feature is not available in
Date Book.

56

Performing common tasks

To define a new category:

1. Tap the category pick list in the upper-right corner of the screen or list.

Tap h e r e

2. Select Edit Categories.

3. Tap New.

4. Enter the name of the new category, and then tap OK.

5. Tap OK.

You can assign any of your records to the new category.

To rename a category:

1. Tap the category pick list in the upper-right corner of the screen or list.

2. Select Edit Categories.

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Chapter 4 Working with Applications

3. Select the category that you want to rename, and then tap Rename.

4. Enter the new name for the category, and then tap OK.

5. Tap OK.

TIP You can group the records within two or more categories into one

category by giving the categories the same name. For example, if you change
the name of the Personal category to Business, all records formerly in the
Personal category appear in the Business category.

Finding information

Your handheld offers several ways for you to find information quickly:

■ All applications that reside on your handheld: Find locates any text that you

specify, always starting with the current application. However, Find does not
search through applications on expansion cards.

■ Date Book, To Do List, Memo Pad, SMS: Phone Lookup displays the Address list

screen and enables you to add to a record the information that appears in
this list.

■ Address Book: The Look Up line enables you to scroll immediately to a name

when you enter the first letters of that name. For more information, see

“Looking up Address Book records” next.

You can also use Quick Connect and Tap-to-Connect in Address Book to dial a
phone number listed in an Address Book record or to create an e-mail message
addressed to an Address Book contact. For more information, see “Making

connections from Address Book” in Chapter 5.

58

■ Expense: Lookup displays the names in your Address Book that have data in the

Company field. You can add these names to a list of attendees associated with
an Expense record.

Performing common tasks

Looking up Address Book records

In Address Book you can use the Look Up line with the stylus or navigator to look
up and quickly scroll to any of your Address Book entries.

To look up an Address Book record with the navigator:

1. From the Address list screen, press Right on the navigator to display the Quick

Look Up line.

2. Press Up and Down on the navigator to select the first letter of the name you

want to find.

The list scrolls to the first entry that begins with that letter.

3. Press Right on the navigator to move to the next letter box.

Quick Look Up line

The Quick Look Up line displays only letters that are a possible match for that
position. For example, in the screen shown here, if you enter c in the first box,
only the letters a, h, and o appear in the second box.

If there is only one possible match for a particular position, the highlight jumps
to the next position.

4. Press Up or Down on the navigator to select the next letter of the name you want

to find.

The list then scrolls to the first entry that starts with those two letters. For
example, selecting s scrolls to “Sands,” and selecting sm scrolls further to
“Smith.” If you sort the list by company name, the Quick Look Up feature
scrolls to the matches for the company name.

5. Repeat steps 3 and 4 until the entry you want appears in the list.

6. Press Select on the navigator to highlight the record you want.

7. Press Select on the navigator to view the contents of the selected record.

TIP If there is only one possible match for the letters you selected, the contents

of the record automatically display.

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Chapter 4 Working with Applications

To look up an Address Book record with the stylus:

1. From the Address list screen, enter the first letter of the name you want to find.

The list scrolls to the first entry that begins with that letter. If you write another
letter, the list scrolls to the first entry that starts with those two letters. For
example, writing an s scrolls to “Sands,” and writing sm scrolls further to
“Smith.” If you sort the list by company name, the Look Up feature scrolls to the
first letter of the company name.

Look Up line

2. Tap the record to view its contents.

Using Find

You can use Find to locate any text that you specify, in any application that resides
on your handheld. Find does not search applications that reside on an expansion
card.

To use Find:

1. Tap the Find icon .

TIP If you select text in an application before you tap Find, the selected text

automatically appears in the Find dialog box.

2. Enter the text that you want to find.

Find is not case sensitive. For example, searching for the name “davidson” also
finds “Davidson.”

Find locates any words that begin with the text you enter. For example,
searching for “plane” finds “planet” but not “airplane.”

60

Performing common tasks

3. Tap OK.

Find searches for the text in all records and all notes.

As your handheld searches for the text, you can tap Stop at any time. You may
want to do this if the entry you want appears before your handheld finishes the
search. To continue the search after you tap Stop, tap Find More.

4. Tap the text that you want to review.

Using Phone Lookup

Phone Lookup displays the Address list screen. You can add to a record the
information that appears in this list.

To use Phone Lookup:

1. Display the record in which you want to insert a phone number. The record can

be in Date Book, To Do List, Memo Pad, SMS, or any other application that takes
advantage of this feature.

2. Tap the Men u i c o n .

3. Select Options, and then select Phone Lookup.

4. Begin to spell the last name of the name you want to find.

The list scrolls to the first record in the list that starts with the first letter you
enter. Continue to spell the name you’re looking for, or when you see the name,
tap it.

5. Tap Add.

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Chapter 4 Working with Applications

The name you selected, along with the information associated with it, is pasted
into the record you selected in step 1.

Using Graffiti 2 commands with Phone Lookup

Write the Graffiti 2 Command stroke “/L” to activate the Phone Lookup feature.
You can also activate it in the following circumstances:

■ While entering text: For example, to insert the full name and phone number for

someone with the last name Williams, write the Graffiti 2 characters for Wi and
then the Phone Lookup Command stroke “/L.”

If you have only one Address Book record that begins with Wi, your handheld
inserts the full name, such as Fred Williams (and its associated information). If
you have more than one name that begins with Wi, the Phone Lookup screen
appears and highlights the first record that begins with Wi.

■ For selected text: Drag to highlight the text, and then write the Phone Lookup

Command stroke “/L.” Your handheld replaces the selected text and adds the
name and its associated information.

Looking up names to add to Expense records

In Expense, Lookup displays the names in your Address Book that have data in the
Company field. You can add these names to a list of attendees associated with an
Expense record.

To add names to an Expense record:

1. Tap the Expense record to which you want to add names.

2. Tap Details.

62

Performing common tasks

3. Tap Who.

Tap here

4. Tap Looku p .

The Attendees Lookup screen displays all the names in your Address Book that
have data in the Company field.

5. Select the name you want to add, and then tap Add.

The name appears in the Attendees screen.

6. Repeat steps 4 and 5 to add more names.

7. Ta p Done.

8. Tap OK.

Sorting lists of records

You can sort lists of records in various ways, depending on the application. Sorting
is available in applications that have list screens: Address Book, To Do List, Note
Pad, Voice Memo, Memo Pad, and Expense. You can also sort photos in Palm
Photo. See “Sorting photos in List view” in Chapter 13 for details.

NOTE You can also assign records to categories. See “Categorizing records” earlier

in this chapter.

To sort records in To Do List and Expense:

1. Open the application to display the list screen.

2. Tap Show.

3. Tap the Sort by pick list and select an option.

4. Tap OK.

To sort records in Address Book, Note Pad, Voice Memo, and Memo Pad:

1. Open the application to display the list screen.

2. Tap the Men u i c o n .

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Chapter 4 Working with Applications

3. Select Options, and then select Preferences.

Address Book

Note Pad

Voice Memo

Memo Pad

4. Do one of the following:

Address Book: Tap the setting you want.

Note Pad: Tap the Sort by pick list and select Alphabetic, Date, or Manual.

Voice Memo: Tap the Sort by pick list and select Date, Alphabetic, Duration, or

Manual.

Memo Pad: Tap the Sort by pick list and select Alphabetic or Manual.

5. Tap OK.

To sort the Note Pad, Voice Memo, or Memo list manually, tap and drag a note,
voice memo, or memo to a new location in the list.

To make the list appear in Palm Desktop software as you manually sorted it on
your handheld, open the application in Palm Desktop software and click Sort
by. Then select Order on Handheld.

64

Attaching notes

Performing common tasks

In Address Book, Date Book, To Do List, Palm Photos, and Expense, you can attach
a note to a record. A note can be up to several thousand characters long. For
example, for an appointment in Date Book, you can attach a note with directions
to the location.

To attach a note to a record:

1. Display the entry to which you want to add a note.

To display an entry, tap it or press Up or Down on the navigator to highlight it,
and then press Select on the navigator.

2. In Address Book only: Tap Edit.

3. Tap Details.

4. Tap Note.

5. Enter your note.

6. Tap Done.

A small note icon appears at the right side of any item that has a note.

Note icon

To review or edit a note:

■ Tap the Note icon .

TIP In Date Book, you can also highlight the event that contains the note, press

Select on the navigator to open the note, and then press Select on the navigator again
to close the note.

To delete a note:

1. Tap the Note icon .

2. Tap Delete.

3. Tap Yes.

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Chapter 4 Working with Applications

Choosing fonts

In many applications, you can change the font style to make text easier to read. You
can choose small, small bold, large, or large bold fonts in each application that
enables you to change the font style.

Small font Large font

Small bold
font

To change the font style:

1. Open an application.

2. Tap the Menu icon .

3. Select Options, and then select Font.

4. Tap the font style you want to use.

Tap h e r e f o r
small font

5. Tap OK.

Large bold
font

Tap here for small bold font
Tap here for large bold font

Tap here for large font

66

Receiving alerts

You can receive alerts on your handheld and in Palm Desktop software.

Receiving alerts on your handheld

When you use certain application settings, your handheld can alert you to any of
the following:

■ An appointment set in Date Book

■ A note created in Note Pad

■ A voice memo created in Voice Memo

■ An alarm set in World Clock

When an alert occurs, your handheld displays a reminder message. If you tap
Snooze in response to an alert message, your handheld reminds you of the item
again in five minutes. The Reminder screen displays alerts that await attention.

Performing common tasks

To respond to alerts, do one of the following:

■ Select an item’s check box to clear the item.

■ Tap an item (either the icon or the text description) to open the application

where the alarm was set. The application opens to the entry associated with the
alarm.

■ Tap Done to close the reminder list and return to the current screen. An

attention indicator will blink in the upper-left corner of the screen; tap it to view
the alert list again.

■ Tap Snooze to see the list again in five minutes.

If you tap Done or Snooze and view the reminder list later, the current time
appears in the Reminder bar and the original alert time appears with each list
item.

■ Tap Clear All to dismiss all alerts in the list.

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Chapter 4 Working with Applications

Receiving alerts from Palm Desktop software

You can also set an option to receive Date Book event alerts from Palm Desktop
software. The feature is disabled by default, so you must enable it within Palm
Desktop software.

To enable an event alert from Palm Desktop software:

1. Double-click the Palm Desktop icon.

2. From the Tools menu, select Options, and then select Alarms.

3. Set Alarm Configuration options, either Always Available or Available only

when the Palm Desktop is running.

4. (Optional) To hear an alert sound as well as receive an alert message, select the

check box Play audible notification with alarm dialog box.

5. Click OK.

Hiding or masking private records

You can use Security Preferences to set a password and select whether to mask
your private records or hide them completely. See “Hiding or masking your

private records automatically” in Chapter 22 for details.

Installing and removing applications

This section explains how to install and remove applications and other files on
your handheld or on an expansion card, and how to remove Palm Desktop
software from your computer.

Installing files and add-on applications

Your handheld comes with many applications installed and ready to use. During
a HotSync operation you can also install additional applications, such as games
and other software, on your handheld or on a card that is seated in the expansion
card slot. Applications or games that you install on your handheld reside in RAM
memory, and you can delete them at any time.

You can also install other files that are associated with an application on your
handheld, such as Microsoft Office documents, photos, or audio files. Files that are
not associated with an application on your handheld may not be installed during
a HotSync operation.

Both applications and files are easy to install during a HotSync operation. You can
install the following types of files:

■ Palm OS

■ Image files, including BMP and JPG

®

file types, including PRC and PDB

68

■ Microsoft Office files, such as Word, Excel, and PowerPoint documents.

■ Audio files, including MP3 (requires the audio application from the Software

Essentials CD-ROM, and audio files must reside on an expansion card which is
sold separately)

NOTE To install some software, you may need to download files from the

Internet to your computer. Check the Software Essentials CD for details.

■ Kinoma video files (requires the Kinoma application from the Software

Essentials CD-ROM)

There are a variety of third-party applications available for your handheld. To
learn more about these applications, go to the web site:

NOTE Palm works with developers of third-party add-on applications to ensure the

compatibility of these applications with your new Palm handheld. Some third-party
applications, however, may not have been upgraded to be compatible with your new
Palm handheld. If you suspect that a third-party application is adversely affecting the
operation of your handheld, contact the developer of the application.

Installing applications and files on a Windows computer

Installing and removing applications

www.palm.com/intl.

Palm Quick Install makes it easy to install applications and files during the next
HotSync operation. You can even install compatible files directly from a Zip file.
Depending on the file type, Palm Quick Install determines whether to install the
files on your handheld or on an expansion card.

You can use any of the following methods to install applications and files with
Palm Quick Install:

■ Drag and drop files onto the Palm Quick Install icon on the Windows desktop.

■ Drag and drop files onto the Palm Quick Install window.

■ Use the commands or buttons in the Palm Quick Install window.

■ Right-click a file and send it to Palm Quick Install.

The procedures that follow explain how to install applications and files using each
of these methods.

To drag and drop applications or files onto the Palm Quick Install icon:

1. Copy or download the application(s) or file(s) you want to install onto your

computer.

2. From My Computer or Windows Explorer, select the file(s) or folder that you

want to install.

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Chapter 4 Working with Applications

3. Drag and drop the file(s) or folder onto the Palm Quick Install icon on the

Windows desktop.

Palm Quick Install displays a confirmation dialog box that shows whether the
files will be installed on your handheld or on an expansion card, and you can
choose the user name to which the files will be installed.

4. Click OK.

The selected files are placed in the Handheld or Expansion Card file list, based
on the file extension.

5. Perform a HotSync operation to install the files. See Chapter 21 for details.

NOTE Files that remain in the list after you perform a HotSync operation were

not installed. This can happen if your handheld is too full to install the file or if
the file type was not recognized during the HotSync operation. If files are
unrecognized, try launching the associated application from your handheld
and then performing another HotSync operation. If the files still remain in the
list, they are not associated with an application on your handheld and cannot
be installed. Expansion cards may also hold files that are not Palm application
files.

To drag and drop applications or files onto the Palm Quick Install window:

1. Copy or download the application(s) or file(s) you want to install onto your

computer.

2. Double-click the Palm Quick Install icon on the Windows desktop.

Handheld file list

Expansion card file list

3. From My Computer or Windows Explorer, select the file(s) or folder that you

want to install.

Status bar

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Installing and removing applications

4. Drag and drop the file(s) or folder onto the handheld or expansion card file list.

If a No symbol appears when you attempt to drag a file onto a file list, that file
is not supported on that destination.

The status bar shows the number of files selected and their total size. However,
since some file types are compressed during synchronization, they may actually
require less space than the amount shown in the file size column or status bar.

5. Perform a HotSync operation to install the files. See Chapter 21 for details.

NOTE Files that remain in the list after you perform a HotSync operation were

not installed. This can happen if your handheld is too full to install the file or if
the file type was not recognized during the HotSync operation. If files are
unrecognized, try launching the associated application from your handheld
and then performing another HotSync operation. If the files still remain in the
list, they are not associated with an application on your handheld and cannot
be installed. Expansion cards may also hold files that are not Palm application
files.

To use the command buttons in the Palm Quick Install window:

1. Copy or download the application(s) or file(s) you want to install onto your

computer.

2. Double-click the Palm Quick Install icon on the Windows desktop.

User
drop-down
list

Add button

Status bar

3. In the User drop-down list, select the name that corresponds to your handheld.

4. Click Add.

TIP To install a folder, open the File menu and select Add Folder.

5. Select the application(s) or file(s) that you want to install.

If you do not see the application(s) or file(s) in the default folder, navigate to the
folder that contains the application(s) or file(s) that you want to install.

6. Click OK.

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Chapter 4 Working with Applications

7. If you need to change the destination of the application you are installing, drag

the files to move applications between the handheld and expansion card file list.

The status bar shows the number of files selected and their total size. However,
since some file types are compressed during synchronization, they may actually
require less space than the amount shown in the file size column or status bar.

8. Perform a HotSync operation to install the selected application(s). See

Chapter 21 for details.

NOTE Files that remain in the list after you perform a HotSync operation were

not installed. This can happen if your handheld is too full to install the file or if
the file type was not recognized during the HotSync operation. If files are
unrecognized, try launching the associated application from your handheld
and then performing another HotSync operation. If the files still remain in the
list, they are not associated with an application on your handheld and cannot
be installed. Expansion cards may also hold files that are not Palm application
files.

To use the right-click menu to send the file to Palm Quick Install:

1. Copy or download the application(s) or file(s) you want to install onto your

computer.

2. From My Computer or Windows Explorer, right-click the file(s) or folder that

you want to install.

3. Select Send To and then select Palm Quick Install.

Palm Quick Install displays a confirmation dialog box that shows whether the
files will be installed on your handheld or on an expansion card.

4. Click OK.

The selected files are placed in the Handheld or Expansion Card file list, based
on the file extension.

5. Perform a HotSync operation to install the files. See Chapter 21 for details.

Any unrecognized files are not installed.

Palm Quick Install tips

The following tips can help you use Palm Quick Install most effectively:

■ Audio files are automatically placed in the expansion card file list. If you

attempt to place audio files in the handheld file list, a No symbol appears.

■ By default, video files are placed in the expansion card file list. If you prefer to

store these files on your handheld you can move them to the handheld file list.

72

■ When you drag and drop a folder, Palm Quick Install looks at files in the first

level of subfolders only; it does not look at folders nested inside the subfolders.

■ To install files in a different location, start Palm Quick Install and drag the files

to a different file list.

■ You can also access the Palm Quick Install window by clicking Quick Install on

the Palm Desktop Launch bar.

Installing applications and files on a Mac computer

The Install Tool makes it easy to install applications and files during a HotSync
operation. You can specify whether to install the files on your handheld or on an
expansion card.

To install add-on software on your handheld using a Mac computer:

1. On your Mac computer, copy or download the application you want to install

into the Add-on folder in your Palm folder.

2. Double-click the HotSync Manager icon in the Palm folder.

3. From the HotSync menu, select Install Handheld Files.

4. From the User pop-up menu, select the name that corresponds to your

handheld.

Installing and removing applications

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Chapter 4 Working with Applications

5. Click Add To List.

If the file you want to install is not listed in the dialog box, go to the folder to
which you copied the file. Most handheld application files have the extension
PRC or PDB.

6. Select the application(s) you want to install.

7. Click Add File to add the selected application to the Install Handheld Files list.

TIP You can also drag files or folders of files to the list in the Install Handheld

Files dialog box. The files are copied to the Files To Install folder.

8. If you need to change the destination of the application you are installing, click

Change Destination in the Install Handheld Files window, and then use the
arrows to move applications between your handheld and an expansion card.

9. Click OK to close the Change Destination window.

10. Close the Install Handheld Files window.

11. Perform a HotSync operation to install the selected application(s) on your

handheld. See Chapter 21 for details.

NOTE Files that remain in the list after you perform a HotSync operation were

not installed. This can happen if the file type was not recognized during the
HotSync operation. Expansion cards may hold applications that use files other
than the Palm application files. For your handheld to recognize such a file, you
must first launch the associated application at least once.

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Removing applications

If you run out of memory or decide that you no longer need an application you
installed, you can remove applications from your handheld or from an expansion
card. From your handheld, you can remove only add-on applications, patches, and
extensions that you install; you cannot remove the applications that reside in the
ROM portion of your handheld.

To remove an add-on application:

1. Tap the Home icon .

2. Tap the Menu icon .

3. Select Delete on the App menu.

4. Tap the Delete From pick list and select either Handheld or Card. If you want

to delete applications from a card, the card must be seated in the expansion
card slot.

5. Tap the application that you want to remove.

Installing and removing applications

6. Tap Delete.

7. Ta p Yes.

8. Tap Done.

Removing Palm Desktop software

If you no longer want to use Palm Desktop software, you can remove it from your
computer.

This process removes only the application files. The data in your Users folder
remains untouched.

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Chapter 4 Working with Applications

IMPORTANT If you remove Palm Desktop software, you also remove the HotSync

Manager synchronization software and can no longer synchronize with your
computer. If you want to synchronize data with another personal information
manager (PIM), you need to install HotSync Manager from the Desktop Software CD­ROM after you remove Palm Desktop software. During the installation, select the
Custom option and then choose to install only HotSync Manager.

NOTE You may need to modify the steps shown here to accommodate the version

of the operating system installed on your computer.

To remove Palm Desktop software from a Windows computer:

1. From the Windows Start menu, select Settings and then click Control Panel.

2. Double-click the Add/Remove Programs icon.

3. Click the Change or Remove Programs button.

4. Select Palm Desktop.

5. Click Change/Remove.

This process removes only the application files. The data in your Users folder
remains untouched.

6. Click Yes in the Confirm File Deletion box.

7. Click OK.

8. Click Close.

To remove Palm Desktop software from a Mac computer:

1. Insert the Desktop Software CD-ROM into the CD-ROM drive on your

computer.

2. Double-click the Desktop Software CD-ROM icon on your desktop.

3. Double-click the Palm Desktop Installer icon.

4. From the Easy Install screen, select Uninstall from the pop-up menu.

5. Select the software you want to remove.

6. Click Uninstall.

7. Select the folder that contains your Palm Desktop software files.

8. Click Remove.

9. Restart your computer.

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CHAPTER 5

Using Address Book

Address Book enables you to keep names, addresses, phone numbers, and
other information about your personal or business contacts. Use Address

Book to do the following:

■ Quickly look up or enter names, addresses, phone numbers, and other

information. See “Finding information” in Chapter 4 for details.

■ Enter up to five phone numbers (home, work, mobile, fax, and so on) or e-mail

addresses for each name.

■ Dial a phone number and send an e-mail or SMS message directly from Address

Book using the Quick Connect feature. See “Making connections from Address

Book” later in this chapter.

■ Define which phone number appears in the Address list for each Address Book

entry.

■ Attach a note to each Address Book entry, in which you can enter additional

information about the entry.

■ Assign Address Book entries to categories so that you can organize and view

entries in logical groups.

■ Create your own digital business card that you can beam or send to other

devices with an application that can read the data.

To open Address Book:

■ Press the Address Book application button on the front panel of your handheld.

Address Book opens to display the list of all your records.

Address Book button

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Chapter 5 Using Address Book

TIP Press the Address Book application button repeatedly to cycle through the

categories in which you have records. You can also press and hold the Address Book
application button to instantly beam your business card to another device with an IR
port. The receiving device must also have an application that can read the Address
Book data.

Creating an Address Book entry

A record in Address Book is called an entry. You can create entries on your
handheld, or you can use Palm™ Desktop software or Microsoft Outlook to create
entries on your computer and then transfer the entries to your handheld with your
next HotSync

Palm Desktop software also has data import capabilities so that you can load
database files into Address Book on your handheld.

See “Importing data” in Chapter 3 and Palm Desktop online Help for more
information.

To create a new Address Book entry:

1. Press the Address Book application button on the front of your handheld to

display the Address list.

®

operation.

2. Tap New.

Cursor
at Last
name

Tap New

3. Enter the last name of the person you want to add to your Address Book.

The handheld automatically capitalizes the first letter of each field (except
numeric and e-mail fields). You do not have to use the Graffiti

®

2 capital stroke

to capitalize the first letter of the name.

4. Tap the First Name field.

5. Enter the first name of the person in the First Name field.

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Creating an Address Book entry

6. Enter the other information that you want to include in this entry.

As you enter letters in the Title, Company, City, and State fields, text appears for
the first logical match that exists in your Address Book. As you enter more
letters, a closer match appears. For example, you may already have Sacramento
and San Francisco in your Address Book. As you enter S, Sacramento appears,
and as you continue entering a and n, San Francisco replaces Sacramento. As
soon as the word you want appears, tap the next field to accept the word.

7. Tap the scroll arrows to move to the next page of information.

8. After you finish entering information, tap Done.

Tap Done

TIP To create an entry that always appears at the top of the Address list, begin the

Last name or Company field with a symbol, as in *If Found Call*. This entry can
contain contact information in case you lose your handheld.

TIP To attach a note to an entry and work with attached notes, see “Attaching notes”

in Chapter 4.

Selecting types of phone numbers

You can select the types of phone numbers or e-mail addresses that you associate
with an Address Book entry. Any changes you make apply only to the current
entry.

To select other types of phone numbers in an entry:

1. Tap the entry that you want to change.

2. Tap Edit.

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Chapter 5 Using Address Book

3. Tap the pick list next to the label you want to change.

4. Select a new label.

Changing Address Entry details

The Address Entry Details dialog box provides a variety of options that you can
associate with an entry.

Ta p
triangle

To open the Address Entry Details dialog box:

1. Tap the entry whose details you want to change.

TIP You can also use the navigator to open an Address entry. See “Using the

navigator” in Chapter 2 for instructions.

2. Tap Edit.

3. Tap Details.

4. Select any of the following settings:

Show in List

Select which type of phone or other information appears in
the Address list screen. Your options are Work, Home, Fax,
Other, E-mail, Main, Pager, and Mobile. The identifying
letters W, H, F, O, M, or P appear next to the record in the
Address list, depending on which information is displayed.
If you select E-mail, no identifying letter is displayed.

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Category

Private

Assign the entry to a category.

Hide this entry when Security is turned on. See “Sounds &

Alerts Preferences” in Chapter 22 for more information,

Making connections from Address Book

You can use the entries in your Address Book to launch applications that perform
tasks such as dialing a phone number or creating an e-mail or SMS message.
Some of the applications you can launch are included on your handheld, others on
the Software Essentials CD-ROM that comes with your handheld, and yet others
may be available from third-party developers and are sold separately. Most of
these applications require a Global System for Mobile Communications (GSM)
phone or an optional modem accessory that is compatible with your handheld
(mobile phone and modem accessory sold separately).

NOTE Palm works with developers of third-party add-on applications to ensure the

compatibility of these applications with your new Palm handheld. Some third-party
applications, however, may not have been upgraded to be compatible with your new
Palm handheld. If you suspect that a third-party application is adversely affecting the
operation of your handheld, contact the developer of the application.

Quick Connect

You can use Quick Connect to select an entry and initiate a related task with one
hand, using the navigator. You can also configure which application opens when
you choose a specific Address record field, and whether to add a prefix to all phone
numbers.

Creating an Address Book entry

To use Quick Connect from an Address entry:

1. Open the Address entry to which you want to connect.

2. Press Right on the navigator to open the Quick Connect dialog box.

TIP You can also tap the Quick Connect icon in the title bar of the Address

record.

3. Select the method you want to use to connect.

Quick Connect initiates the related task. For example, if you tap a phone
number, Quick Connect sends the selected phone number to your mobile
phone.

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Chapter 5 Using Address Book

To use Quick Connect from the Address list:

1. Highlight the Address entry to which you want to connect.

2. Tap the Men u i c o n .

3. Select Connect on the Record menu.

4. Select the method you want to use to connect.

Quick Connect initiates the related task. For example, if you tap a phone
number, Quick Connect sends the selected phone number to your mobile
phone.

To configure Quick Connect settings:

1. From the Quick Connect dialog box, tap Settings.

2. (Optional) Tap the Number Prefix check box and enter a prefix.

For example, to dial 1 before all phone numbers, select this check box and enter
a “1” in this field. The prefix is not added to a number that begins with the “+”
character.

3. Tap each of the pick lists and select the application you want to associate with

that task.

4. Tap OK.

Tap-to-Connect

With Tap-to-Connect you can select an entry and initiate a related task by tapping
it with the stylus. By default, Tap-to-Connect is not enabled.

To enable Tap-to-Connect:

1. From the Address list, tap the Menu icon .

2. Select Option, and then select Preferences.

3. Tap Enable Ta p - to-Conne c t .

4. Tap OK.

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Creating an Address Book entry

TIP You can also configure which application opens when you tap a specific Address

record field, and whether to add a prefix to all phone numbers. See “Quick Connect”
earlier in this chapter to learn how to configure these settings.

To make a connection with Tap-to-Connect:

1. Open the Address entry to which you want to connect.

2. Tap an item .

For example, to dial a phone number, tap the number you want to dial. To
address an e-mail message, tap an e-mail address.

3. (Optional) Tap the number to edit it.

For example, you might want to add an area code, a “1,” or a country code
before a phone number.

Using Address Book menus

Address Book menus are shown here for your reference, and Address Book
features that are not explained elsewhere in this book are described here.

See “Using menus” in Chapter 4 for information about selecting menu commands.

The Record and Options menus differ depending on whether you’re displaying the
Address list screen or the Address view screen.

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Chapter 5 Using Address Book

Record menus

Address list

Duplicate
Address

Address view

Makes a copy of the current record and displays the copy in
Address Edit so you can make changes to the copied record. The
copy has the same category and attached notes as the original
record.

Connect

Send Category

Send Address

Opens the Quick Connect dialog box, where you can choose
which application you want to use to make the connection.

Opens a dialog box where you can choose how you want to send
all records in the selected category to another device. The
options available depend on the software installed on your
handheld.

Opens a dialog box where you can choose how you want to send
the selected entry to another device. The options available
depend on the software installed on your handheld.

84

Options menus

Address list

Creating an Address Book entry

Address Edit view

Preferences

Rename Custom
Fields

Opens a dialog box where you can choose Address Book
display options.

Remember last category. Determines how Address Book

appears when you return to it from another application. If
you select this check box, Address Book shows the last
category you selected. If you deselect it, Address Book
displays the All category.

These custom fields appear at the end of the Address Edit
screen. Rename them to identify the kind of information
you enter in them. The names you give the custom fields
appear in all entries.

You can use these custom fields to track additional
information in your Address records such as names of
spouses, children, or any other details.

About Address
Book

Shows version information for Address Book.

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Chapter 5 Using Address Book

86