This product also is licensed under United States patent 6,058,304.
A portion of this software includes software modules developed by the Independent JPEG group. MPEG Layer-3 audio decoding
technology is licensed from Fraunhofer IIS and Thomson. This product is protected by certain intellectual property rights of
Microsoft Corporation. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft
or an authorized Microsoft subsidiary.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its
suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc.
and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead
battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
Index ..................................................................................................... 301
Using Your Treo 700P Smartphonevi
Welcome
Congratulations on the purchase of your Treo™ 700P smartphone! In
one compact and indispensable device, you now have all of the
following:
•An advanced mobile smartphone 700
P
•Mobile email (corporate and personal)
•High-speed Internet connection and data transfer with
NationalAccess and BroadbandAccess support
•A Palm OS
®
organizer with portable expansion capability
(MultiMediaCard/SD/SDIO)
•A 1.3-megapixel digital camera (camera version only)
•Text and multimedia messaging
•A media player
•Productivity software
Tip
LOOK HERE: Don’t
miss the helpful tips
and cross-references
given in this column.
Did You Know?
The Verizon Wireless
business-to-business
sales channel offers a
P smartphone
Treo 70 0
without a camera. If
you purchased your
smartphone from this
channel, check the
packaging to see if
your smartphone
includes a camera.
This guide helps you set up your Treo smartphone and quickly learn to
use it.
[ * ] NOTE Phone and text messaging services require a service
contract with Verizon Wireless. Web, email, and multimedia messaging
services require a service contract and high-speed data service from
Verizon Wireless. Data speeds vary based on network availability and
capacity.
Using Your Treo 700P Smartphone1
What’s in the box?
You should have received all the following items in the Treo
smartphone box:
Hardware
•Treo smartphone
•Rechargeable battery
•AC charger
•USB sync cable
•Headset
Documentation and software
•Read This First poster
•Quick Reference Guide
•Using Your Treo 700
•Palm Software Installation CD, which includes:
®
•Palm
• Bonus software for your smartphone
•Welcome CD, which includes the Treo 700
User Guide
•Palm warranty
Desktop software
P Smartphone (this guide)
P Smartphone Interactive
Using Your Treo 700P Smartphone2
What do I need to get started?
As you work through the instructions in this guide, you’ll need all the
items that came in the Treo 700
box?), as well as the following:
•An activated Verizon Wireless account*
•A location with wireless coverage for your smartphone
•An electrical outlet
•The computer with which you want to synchronize your personal
information
•The Palm Software Installation CD included in the box
[ * ] NOTE To use email, web browsing, or multimedia messaging,
your Verizon Wireless service plan must include data services.
P smartphone box (see What’s in the
Using Your Treo 700P Smartphone3
Setting up your smartphone
and computer
Treo™ 700P smartphone overview
Top view
Expansion
Antenna
Infrared (IR) port
Using Your Treo 700P Smartphone4
card slot
Stylus
Ringer switch
Did You Know?
The Ringer switch
silences all sounds.
When you need quiet,
there’s no need to
navigate menus.
Treo™ 700P smartphone overview
Front view
Indicator light (phone
and charge indicator)
Volume button
Side button
Send button
Phone
button
Earpiece
5-way navigator
and Center button
Power/End button
Applications
button
Messaging
button
Calendar
button
Menu
button
Tip
Protect your screen. Be
careful to store your
smartphone away
from items that might
scratch or crush the
screen. Visit
www.palm.com/
mytreo700pVerizon
to find carrying cases
and other useful
accessories.
Did You Know?
When your
smartphone screen is
on, you can press and
hold the Side button to
open an application of
your choice; see
Reassigning buttons
for details.
Using Your Treo 700P Smartphone5
Back view
Treo™ 700P smartphone overview
Self-portrait mirror
Camera lens
(camera
version only)
Speaker
Battery door release
Microphone
Headset jack
Multiconnector
[ ! ] IMPORTANT The Treo smartphone speaker includes a large
magnet, so be sure to keep your smartphone away from credit cards or
other items that could be demagnetized.
Using Your Treo 700P Smartphone6
Installing the battery
Installing the battery
0
1. Use one hand to press the battery door release button and use
your other hand to slide the battery door downward to remove it
from your smartphone.
2. Align the metal contacts on the battery with the contacts inside the
battery compartment.
3. Insert the battery into the compartment at a 45-degree angle, and
then press it into place.
4. Slide the battery door onto the back of the smartphone until it
clicks into place.
5. When the language selection screen appears, select the language
you want to use.
[ ! ] IMPORTANT You must select the same language on your
smartphone and desktop software.
6. Follow the onscreen instructions to set up your smartphone.
Battery door
release button
Notch
Battery
contacts
Smartphone
contacts
Tip
If your smartphone
does not turn on, you
need to connect it to
the AC charger. If it still
does not turn on after
you connect the AC
charger, then do a soft
reset. See Performing a soft reset.
Tip
You can buy an extra
battery as a spare for
long airplane trips or
periods of heavy use.
To purchase batteries
that are compatible
with your smartphone,
go to www.palm.com/mytreo700pVerizon.
Using Your Treo 700P Smartphone7
Charging the battery
Charging the battery
The battery comes with a sufficient charge to complete the setup
process and activate your phone. After activation, we recommend
charging your smartphone for 3.5 hours (or until the indicator light is
solid green) to give it a full charge. See Maximizing battery life
on maximizing the life of your smartphone’s battery.
0
1. Plug the AC charger into a wall outlet.
2. Connect the charger cable to the bottom of the smartphone. Make
sure the arrow on the connector is facing up, toward the screen.
for tips
Tip
If the indicator light
does not turn on when
you connect your
smartphone to the AC
charger, double-check
the cable connection
and the electrical
outlet to which it is
connected.
Did You Know?
You can also charge
your smartphone by
connecting it to your
computer with the
sync cable. You can do
this with or without
using the charger
cable (see Connecting
your Treo smartphone
to your computer).
Tip
Keep in mind that it
takes longer to charge
the battery using the
sync cable, and if your
laptop isn’t plugged
into a power source, it
can drain the laptop’s
battery.
Using Your Treo 700P Smartphone8
3. To confirm that your smartphone is charging, check the indicator
light on your smartphone.
•Solid red indicates that your smartphone is charging.
•Solid green indicates that your smartphone is fully charged.
Indicator light
Charging the battery
Using Your Treo 700P Smartphone9
Charging the battery
When your smartphone is on (see Turning
your smartphone on and off),
the onscreen battery icon displays the charging status:
A red lightning bolt indicates that the battery is connected to a
wall outlet and is charging.
A green lightning bolt indicates that the battery is connected
to a wall outlet and is fully charged.
A partial battery without a lightning bolt indicates that the
battery is not connected to a wall outlet and it has some
power.
An almost empty battery that is red at the bottom indicates
that you need to charge the battery immediately.
Battery icon
Tip
To see exactly how
much power is left in
your battery, tap the
onscreen battery icon.
Did You Know?
If your battery ever
becomes fully drained,
your info is still stored
safely on your
smartphone until you
recharge the battery or
connect your
smartphone to a
power source.
Tip
To avoid draining the
battery, charge your
smartphone every day,
especially if you use
your phone often.
Using Your Treo 700P Smartphone10
Charging the battery
Maximizing battery life
Battery life depends on how you use your smartphone. You can
maximize the life of your battery by following a few easy guidelines:
•Charge your smartphone whenever you’re at your desk, or charge it
overnight. The Li-Ion battery has a much longer useful life when it is
topped off frequently, versus charging it after it is fully drained.
•Your smartphone’s wireless features (phone, email, messaging, and
web) and media features (camera, media players, eBooks, and
games) consume more power than its organizer features. If you
spend a lot of time using the wireless and media features, keep an
eye on the battery icon and charge when necessary.
•If you don’t plan to use the wireless features on your smartphone
for a while, turn off your phone (see Turning your phone on and off
and let all calls be picked up by voicemail.
•As with any mobile phone, if you are in an area with no wireless
coverage, your smartphone searches for a signal, which consumes
power. If you cannot move to an area of better coverage,
temporarily turn off your phone. While your phone is off, you can
continue to use your smartphone’s nonwireless features.
•Turn down the screen brightness (see Adjusting the brightness
•Decrease the settings in Power Preferences and turn off Beam
Receive (see Optimizing power settings
•Turn off the Bluetooth
®
feature if you’re not using it. See Connecting
).
to a Bluetooth headset or car kit.
).
Did You Know?
Battery consumption
varies based on
personal usage.
Consumption factors
include signal
strength,
speakerphone usage,
and screen brightness.
Tip
If the battery is fully
drained, it may take a
few moments for the
indicator light to turn
on when you begin
)
charging.
Using Your Treo 700P Smartphone11
Making your first call
Making your first call
0
1. Press Phone .
2. If prompted, press Center to turn off Keyguard (see Locking your keyboard (Keyguard) for more info).
3. If you haven’t already activated your phone, follow these steps
before continuing:
•Tap the onscreen Dial Pad to enter
•Press Send to dial.
•When prompted, press 1 (this number appears on the E letter
key) to program your phone. A service provisioning message
appears on your smartphone screen.
•Wait a few minutes until you see the Programming Successful!
message, and then tap the onscreen OK button. If the Ringer
switch is set to Sound On, you hear three tones when
programming is successful.
•Press Power/End to end the call.
4. Tap the onscreen Dial Pad to enter the number you want to call.
228.
*
[
!
]
Before You Begin
If Phone Off appears in
the title bar, you need
to turn on your phone
(see Tu r n in g y ou r phone on and off).
If No Service appears
in the title bar, you are
outside a wireless
coverage area. If you
believe you are in a
wireless coverage area
and this problem
persists, contact
Verizon Wireless for
assistance:
• Verizon Wireless
customer service and
billing: 800-256-4646
Did You Know?
You can also dial
phone numbers with
the number pad on the
keyboard. See Dialing using the keyboard for
details
Using Your Treo 700P Smartphone12
5. Press Send to dial.
6. After you finish the call, press Power/End to end the call.
Adjusting call volume
While a call is in progress, press the Volume button on the side of your
smartphone to adjust the call volume.
•To increase the volume, press the upper half of the Volume button.
•To decrease the volume, press the lower half of the Volume button.
•To accept your volume setting, press the Side button.
Volume button
Side button
Making your first call
Using Your Treo 700P Smartphone13
Making your first call
What’s my phone number?
0
1. Make sure your phone is on (see Turning your phone on and off).
2. Press Phone .
3. Open the menus .
4. Select Options, and then select Phone Info.
Look here for
your phone
number
Tip
If your phone number
doesn’t appear in
Phone Info, follow the
steps under Making your first call to
activate your phone.
Be sure to turn your
phone off and on again
before you recheck
Phone Info.
Using Your Treo 700P Smartphone14
Setting up your computer
Setting up your computer
You can enter or change information on your smartphone or on your
computer (using Palm
Windows), and then synchronize to automatically update the info in
both places, so there’s no need to enter the info twice. We strongly
recommend that you synchronize your smartphone with your computer
frequently to keep your information up-to-date (and backed up) in both
locations.
Before you can synchronize, you need to install the desktop
synchronization software and connect the sync cable to your computer.
System requirements
Your computer should meet the following minimum system profiles for
Windows or Mac computers:
•Windows 2000 or XP (or later)
• 32MB of available memory (RAM)
• 170MB of free hard disk space
•CD drive
• Available USB port
•Mac OS X version 10.2 or later
• 128MB of total memory (RAM)
• 190MB of free hard disk space
•CD drive
• Available USB port
®
Desktop software or Microsoft Outlook for
[
!
]
Before You Begin
To set up your
computer, you also
need the sync cable
that came with your
smartphone.
Using Your Treo 700P Smartphone15
Setting up your computer
Upgrading from another Palm OS® device
[ * ] NOTE If you are setting up your first Palm OS device, skip ahead
to Connecting your Treo smartphone to your computer
You can transfer all compatible applications and information from your
previous Palm OS device to your new Treo™ 700
includes your calendar events, contacts, memos, and tasks, as well as
your application settings and any compatible third-party applications
and files.
When you install the desktop software from the Palm Software
Installation CD, some third-party applications may be quarantined
because they are not compatible with the Palm OS
5.4.9 on your new Treo smartphone. Quarantined files are not installed
on your smartphone, nor are they deleted; these files are placed in a
new folder on your computer: C:\Program Files\Palm\device name\PalmOS5 Incompatible Apps. (On some systems Palm may be
replaced with palmOne.)
.
P smartphone. This
®
software version
Tip
If you have trouble
upgrading, including
finding the location of
quarantined files, see
Upgrading
Some third-party
utilities allow you to
back up your old
device’s information
onto an expansion
card and then transfer
the info to your Treo
700
do not recommend
this method because
any incompatible
applications are also
transferred to your
smartphone.
.
Tip
P smartphone. We
Using Your Treo 700P Smartphone16
0
1. Calculate how much space your apps and
info occupy on your previous Palm OS
device:
•From the Applications View, open the
menus.
•Select Info on the App menu.
•At the bottom of the screen, select Size.
•Look at the numbers on the Free Space
line and subtract the number on the left from the number on
the right to calculate the space used. For example, on the
device shown here, 22.4 – 17.5 = 4.9. This means that 4.9MB of
space is occupied on this device.
2. If the space occupied on your previous device is 60MB or less,
then go to step 3. If the space occupied is greater than 60MB, then
do any of the following to reduce the storage space you’re using
before you go to the next step:
•Delete any third-party applications that you no longer use.
•Move large files, such as eBooks and images, to an expansion
card.
•Move third-party applications to an expansion card.
•Purge old info in applications such as Calendar (Date Book),
Tasks (To Do), and email. Refer to the documentation that
came with your previous device for instructions on these
items.
3. Synchronize your previous device with your previous desktop
software to back up your information one last time.
Setting up your computer
Using Your Treo 700P Smartphone17
4. Install the desktop synchronization software from your new Palm
Software Installation CD (see Installing the desktop
synchronization software).
[ ! ] IMPORTANT Do not synchronize your new Treo 700P
smartphone with any previous versions of Palm Desktop software.
5. During the installation process, sync your new Treo smartphone
with your new desktop software as instructed. When prompted, do
the following:
•Connect your new smartphone to your computer (see
Connecting your Treo smartphone to your computer
).
•Indicate whether you want to sync all applications or only PIM
applications.
•Select a device name for your new smartphone; be sure to
select the same name that you used for your old device. (This
is the name that appears in the User list in Palm Desktop
software.)
6.
(Mac users only) If you have pictures on your previous device, copy
them from your previous device to an expansion card or beam
them to your new Treo 700
P smartphone.
7.If you plan to continue using your previous device, perform a hard
reset to remove its associated device name. (See the
documentation that came with your previous device for
instructions on performing a hard reset.) Each device you
synchronize with your computer must have a unique name. The
next time you synchronize your previous device with your
computer, be sure to assign it a new name.
Setting up your computer
Using Your Treo 700P Smartphone18
If any third-party applications are quarantined during the installation,
do not manually install them. Contact the third-party developer for
software updates and info about compatibility with your Treo 700
P
smartphone.
Installing the desktop synchronization software
[ ! ] IMPORTANT Even if you already own a Palm OS device and have
installed a previous version of the desktop software, you must install
the software from the Palm Software Installation CD that came with
your Treo 700
0
1. Close any applications that are currently running on your
computer, including those that are minimized. Your computer
needs to have all its resources available to install the software.
2. Insert the Palm Software Installation CD into the CD drive on your
computer.
P smartphone.
Setting up your computer
[
!
]
Before You Begin
If you are installing on
a computer at work,
make sure your
computer is
configured to let you
install new software.
Contact your
company’s
IT department for help.
Tip
If you want to sync info
with applications other
than Palm Desktop or
Microsoft Outlook, you
need to purchase
additional third-party
sync software. This
sync software is
sometimes called a
conduit.
Using Your Treo 700P Smartphone19
3. If you are installing on a Mac, double-click the CD icon on the
desktop, and then double-click the PalmSoftware.pkg icon.
4. When the installation wizard opens, follow the onscreen
instructions. Please note these important points about the
installation process:
•When the language selection screen appears, click the same
language you selected on your smartphone.
•You can choose which desktop software you want to use for
synchronization: Palm Desktop software or Microsoft Outlook
(Windows only).
[ * ] NOTE If you use Microsoft Outlook as your desktop email
application, select Microsoft Outlook as your desktop
synchronization software. If you select Microsoft Outlook,
Palm Desktop software still installs on your computer. When you
enter information on your computer, be sure to enter your
information in Microsoft Outlook not in Palm Desktop software.
•When the install process prompts you to connect your
smartphone to your computer, go to Connecting your Treo
smartphone to your computer.
Setting up your computer
Using Your Treo 700P Smartphone20
Setting up your computer
Connecting your Treo smartphone to your computer
0
1. Plug the AC charger into a wall outlet.
2. Plug the USB sync cable into an available USB port or a powered
USB hub on your computer.
3. With the sync button facing up, connect the sync cable to the
bottom of your smartphone. Do not press the sync button until
you are instructed to do so.
4. Connect the charger cable to the connector on the sync cable.
Sync
cable
Sync button
You are now ready to synchronize, go to Synchronizing information—the basics.
Tip
For best performance,
plug your sync cable
directly into a USB
port on your computer.
If your computer has
USB ports on both the
front and back, we
suggest using the back
port; the front port is
often a low-power
port. If you use a USB
hub, make sure the
hub has its own power
supply.
Using Your Treo 700P Smartphone21
Synchronizing information—the basics
Synchronizing information—the basics
Synchronizing means that info that is entered or updated in one place
(your smartphone or your computer) is automatically updated in the
other, so there’s no need to enter the info twice. We strongly
recommend that you sync your smartphone with your computer or
corporate server frequently to keep your info up-to-date (and backed
up) in both locations.
The info from all the following applications is updated by default each
time you sync your smartphone with your desktop software:
How each application syncs depends on your computer type and the
desktop software you are using, as follows:
0
Computer typeDesktop typeWhat syncs and where
WindowsMicrosoft
Outlook
WindowsPalm DesktopAll apps sync with Palm Desktop
MacPalm DesktopAll apps sync with Palm Desktop
0
•Calendar, Contacts, Memos,
and Tasks sync with Outlook
•Pics&Videos syncs with
Palm Desktop
[
!
]
Before You Begin
To sync your info, you
must install
Palm Desktop software
from the Palm Software
Installation CD that came
with your Treo 700
smartphone—even if you
sync with Outlook or
another third-party
application. See
Installing the desktop
synchronization software
for instructions.
Tip
For more sync options,
including which apps
sync, see
information—advanced
Tip
If you have any problems
synchronizing, see
Synchronization
troubleshooting
suggestions.
Tip
For info on locating your
pictures and videos on
your computer, see
Viewing pictures and
videos on your
computer
P
Synchronizing
for
.
.
Using Your Treo 700P Smartphone22
Synchronizing information—the basics
0
1. Connect your Treo 700
P smartphone to your computer, as
described in Connecting your Treo smartphone to your computer
[ * ] NOTE If you’re performing initial setup, you smartphone
should already be connected to your computer.
2. Press the sync button on the sync cable.
Sync button
3. A message indicates that synchronization is in progress.
4. Wait for a message that indicates that the process is complete
before you disconnect the sync cable.
If you’re finishing your initial setup, you now have the option to install
bonus software from the Palm Software Installation CD. If you choose to
install some of the bonus software, you need to sync again to install the
software on your smartphone. You can also install bonus software later,
see Installing bonus software from the CD
.
.
Using Your Treo 700P Smartphone23
Moving around on your
smartphone
Moving around the screen
To move around the Treo™ 700P smartphone screen, you can use the
5-way navigator for one-handed navigation, or you can tap items on the
screen with the stylus. With use, you will find your own favorite way to
scroll, highlight, and select menu items.
The 5-way includes the Right , Left , Up , Down , and
Center buttons.
Center
Left
Using Your Treo 700P Smartphone24
Up
Right
Down
Tip
Some third-party
applications may not
work with the 5-way
navigator, and you
must use the stylus
instead.
Did You Know?
In this guide, we use
arrow icons to indicate
directions on the 5way. These are
different from any
onscreen arrows that
you tap with your
stylus or select with
the 5-way to display
pick lists.
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