The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this guide is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Incorporated.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
Packard Bell oneTwo M3600 AIO Computer Service Guideiii
Conventions
The following textual conventions are used in this service guide.
SCREEN MESSAGESDenotes actual messages that appear on screen.
NOTEGives additional information related to the current topic.
WARNINGAlerts you to any physical risk or system damage that might result from
doing or not doing specific actions.
CAUTIONGives precautionary measures to avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions relevant to the accomplishment of
procedures.
ivPackard Bell oneTwo M3600 AIO Computer Service Guide
Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for our "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed service guide. For AUTHORIZED SERVICE PROVIDERS, your office may have a DIFFERENT
part number code to those given in the FRU list of this printed service guide. You MUST use the list provided
by your regional Acer office to order FRU parts for repair and service of customer machines.
Packard Bell oneTwo M3600 AIO Computer Service Guidev
viPackard Bell oneTwo M3600 AIO Computer Service Guide
Packard Bell oneTwo M3600 AIO Computer Service Guide7
Audio
ItemSpecification
ControllerRealtek ALC269 High Definition Audio Codec with Embedded Class D Speaker Amplifier
Features• Two built-in 2W stereo speakers
• Audio jacks
– Right panel: Microphone and headphone jacks
– Rear panel: Line-out jack
Webcam
ItemSpecification
Resolution2.0 MP
Supported models• Chicony CNF924621004591L
• Park Orchid C04PL036H
Display
ItemSpecification
Panel modelLG LM185WH1
Screen size (diagonal)18.5-inch
TypeTFT LCD
Resolution1366 × 768 (Wide XGA)
Aspect ratio16:9
Display colors16.7M (6bit+A-FRC)
Brightness (typical)250 nits
Contrast ratio1000:1
Viewing angle (H/V, typical)170/160
Response time (typical)5 ms
BacklightCCFL
InterfaceSingle channel LVDS
Dimension (H × V)430.4 × 254.6 mm
Inverter board• Darfon VZ.12164.501
• YNV-W21A 2PIN
AC Adapter
ItemSpecification
Model65 W (Delta ADP-65JH DB A / Hipro HP-A0652R3B 1LF)
Specifications• 90V to 240V and 50Hz to 60Hz AC
• 19V DC Output
• 3 prong ICE-320-C13 or IEC-320-C5 AC connector
8Packard Bell oneTwo M3600 AIO Computer Service Guide
Chapter 2
System Utilities
CMOS Setup Utility
CMOS Setup Utility is a hardware configuration program built into the system ROM. Since most systems are
already properly configured and optimized, there is normally no need to run this utility.
You will need to run this utility under the following conditions:
•When changing the system configuration including:
•Setting the system time and date
•Configuring the system drives and peripherals
•Specifying the boot device sequence
•Configuring the power management modes
•Setting up system passwords or making other changes to the security setup
•When trying to resolve IRQ conflicts
•When a configuration error is detected by the system and you are prompted ("Run Setup" message) to
make changes to the BIOS settings.
The Setup Utility loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM.
This memory area is not part of the system RAM, which allows configuration data to be retained when power is
turned off. The values take effect when the system is booted. POST uses these values to configure the
hardware. If the values and the actual hardware do not agree, POST generates an error message. You must
run this utility to change the hardware settings from the default or current configuration.
IMPORTANTIf you repeatedly receive “Run Setup” messages, the RTC battery located on the mainboard
(BT1) may be defective. In this case, the system cannot retain configuration values in CMOS.
Replace the RTC battery with a new one.
NOTE For ease of reading, CMOS Setup Utility will be simply referred to as “Setup” or “Setup Utility” in this
Service Guide.
Packard Bell oneTwo M3600 AIO Computer Service Guide9
Accessing the Setup Utility
1.Turn on the computer.
If the computer is already turned on, save your data and close all open applications, then restart the
computer.
2.During POST, press Delete.
If you fail to press Delete before POST is completed, you will need to restart the computer.
Use the Up/Down/Left/Right arrow keys to move between the menu options, then press Enter to execute that
option.
Some options lead to pop-up dialog boxes that prompt you to verify that you wish to execute that option. Other
options lead to dialog boxes that prompt you for information.
Some options (marked with a ) lead to submenus that enable you to change the values for the option. Use
the Up/Down/Left/Right arrow keys to scroll through the items in the submenu
10Packard Bell oneTwo M3600 AIO Computer Service Guide
Navigating through the Setup Utility
Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various
menu and submenu screens of the Setup Utility. The table below lists these legend keys and their respective
functions.
KeyFunction
Up/Down/Left/
Right arrow keys
Enter• To open the page for the currently selected menu/submenu
PgUp and PgDn Move the cursor to the previous and next page of a multipage menu.
HomeMove the cursor to the first page of a multipage menu.
EndMove the cursor to the last page of a multipage menu.
+ and - To select a value for the currently selected field (only if it is user-configurable). Press these
Esc If you press this key:
F1To bring up the General Help window. The General Help window describes other Setup
F9Press to load default system values.
F10 Press to save changes and close the Setup Utility.
Move the cursor to the menu/field you want.The currently selected field will be highlighted.
• To apply a field value.
keys repeatedly to display all possible entries. A parameter that is enclosed in square
brackets [ ] is user-configurable. Grayed-out parameters are not user-configurable for one
of the following reasons:
• The field value is auto-configured or auto-detected.·
• The field value is informational only.
• The field is password-protected.
• On one of the primary menu screens, the Exit menu displays.
• On a submenu screen, the previous screen displays.
• When you are making selections from a pop-up menu, closes the pop-up without making
a selection.
navigation keys that are not displayed on the legend bar.
Setup Utility Menus
The Setup Utility has twelve menus for configuring the various system functions. These include:
• Product Information
• Standard CMOS Features
• Advanced BIOS Features
• Advanced Chipset Features
• Integrated Peripherals
• Power Management Setup
NOTES • The screenshots used in this section are for illustration only. The values displayed may not be
the same as those in your computer.
• In the descriptive tables following each of the menu screen illustrations, settings in boldface are
the default and suggested settings.
Packard Bell oneTwo M3600 AIO Computer Service Guide11
• PC Health Status
• Frequency/Voltage Control
• BIOS Security Features
• Load Default Settings
• Save & Exit Setup
• Exit Without Saving
Product Information
.
FieldDescription
Processor TypeType of processor installed on the system
Processor SpeedSpeed of the processor installed on the system
System MemorySize of system memory detected during boot-up
Product NameOfficial model name of the computer.
System Serial NumberSystem serial number.
System BIOS VersionCurrent system BIOS version
BIOS Release DateDate when the CMOS setup utility was released.
Asset Tag NumberSystem asset tag number
12Packard Bell oneTwo M3600 AIO Computer Service Guide
Standard CMOS Features
FieldDescriptionValue
System DateSets the system date.MM/DD/YYYY
(month/day/year)
System TimeSets the system time.HH:MM:SS
(hour:minute:second)
AHCI Port 1–2Your computer supports two SATA channels, each channel allows one SATA device to be
installed. Press Enter to display the individual configuration screen of installed SATA
drive(s).
Halt OnDetermines whether the system will stop for an error during the
POST. Options include:
• All Errors - Any error detected will pause the system.
• No Errors - BIOS will ignore any errors detected during
POST
• All, but Keyboard - If a keyboard error is detected, BIOS will
pause the system.
All Errors
No Errors
All, But Keyboard
Packard Bell oneTwo M3600 AIO Computer Service Guide13
Advanced BIOS Features
FieldDescriptionValue
Quick BootWhen enabled, the system starts up more quickly be elimination some of
the POST routines.
Quiet BootWhen enabled, BIOS will show a full screen logo when booting; if
disabled, BIOS will show the diagnostic POST screen when booting.
1st/2nd/3rd/4th
Boot Device
Hard Disk Drive
Priority
Optical Disk Drive
Priority
Removable Device
Priority
Network Device
Priority
Bootup Num-LockIf you set this item to On, the keyboard Num Lock key will be active when
Displays the device assigned to the specified boot sequence. The Setup Utility attempts
to boot the operating system in this order. By default, the computer searches for boot
devices in the following order:
• Hard disk
• Optical drive (CD/DVD)
• Removable device
• Network boot (LAN)
Press Enter to specify the boot device priority sequence for the installed hard drive(s).
Press Enter to specify the boot device priority sequence for the installed optical drive.
Press Enter to specify the boot device priority sequence for removable drives.
Press Enter to specify the boot device priority sequence foe available network drives.
the computer boots up.
Enabled
Disabled
Enabled
Disabled
On
Off
14Packard Bell oneTwo M3600 AIO Computer Service Guide
Advanced Chipset Features
FieldDescriptionVal ue
Intel XD Bit Select whether to enable the Intel Execute Disable Bit Technology.
XD Bit is a hardware-based security feature that can reduce
exposure to viruses and malicious-code attacks and prevent
harmful software from executing and propagating on the computer
or network.
Memory Hole
Remapping
Video Memory
Size
DVMT ModeSelect the Intel Dynamic Video Memory Technology mode.Fixed
DVMT/Fixed
Memory Size
When enabled, some or all of the memory between the 2 GB and
4
GB limits to addresses above 4 GB. This is a workaround for the
PCI hole or PCI memory hole which is a limitation of 32-bit hardware
and 32-bit operating systems that causes a computer to appear to
have less memory available than is physically installed.
Note: This feature is useful for systems running on 64-bit OS and
those 32-bit systems that support the Physical Address Extension
method.
Displays the size of video memory detected during boot-up. 1 MB
Select to specify the maximum memory size that can be allocated
as graphics memory using the Intel Dynamic Video Memory
Technology.
Enabled
Disabled
Enabled
Disabled
8 MB
DVMT
128 MB
256 MB
Maximum
Packard Bell oneTwo M3600 AIO Computer Service Guide15
Integrated Peripherals
FieldDescriptionValue
Onboard SATA
Controller
Onboard SATA
Mode
Onboard USB
Controller
Legacy USB
Support
USB Storage
Emulation
Onboard Audio
Controller
Onboard LAN
Controller
Onboard LAN
Option ROM
Enables or disables the onboard SATA controller.Enabled
Set the operating mode for the onboard SATA controller.AHCI
Enables or disables the onboard USB controller.Enabled
Enables or disables support for a USB mouse and USB keyboard. When
enabled, any attached USB mouse or USB keyboard can control the
system even when there is no USB driver loaded onto the system.
If set to Auto, a USB devices with a capacity of equal or less than 2 GB
will be emulated as a bootable floppy disk.
Enables or disables the onboard audio controller.Enabled
Enables or disables the onboard LAN controller.Enabled
Enables or disables the onboard LAN option ROM function. Enabled
Disabled
Native IDE
Disabled
Enabled
Disabled
Auto
Floppy
Hard Disk
Disabled
Disabled
Disabled
16Packard Bell oneTwo M3600 AIO Computer Service Guide
Power Management Setup
FieldDescriptionValue
ACPI Suspend
Mode
Power On by RTC
Alarm
Power On by
Onboard LAN
Wake Up by PS/2
KB/Mouse
Wake Up by USB
KB/Mouse
Restore On AC
Power Loss
Use this item to define how your system suspends. Default value is S3
(STR), the suspend mode is suspend to RAM, i.e., the system shuts
down with the exception of a refresh current to the system memory.
Enables or disables the system to wake up from a power-saving mode
when an RTC alarm occurs.
Enables or disables the system to wake up from a power-saving mode
when the onboard LAN controller received a network message.
Enables or disables the system to wake up from a power-saving mode
when a PS/2 keyboard or mouse is used.
Enables or disables the system to wake up from a power-saving mode
when a USB keyboard or mouse is used.
Select the power state when an AC power loss occurs.
• Off - The computer remains off until the power button is pressed.
• Last State - The computer reverts to the last power state before the
power loss occurred.
• On - The computer switches back on after the AC power loss.
S3 (STR)
S1 (POS)
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Power Off
Power On
Last State
Packard Bell oneTwo M3600 AIO Computer Service Guide17
PC Health Status
FieldDescriptionValue
CPU Temperature
System Temperature
CPU Fan Speed
System Fan Speed
CPU Core
+3.30V
+5.00V
5VSB
VBAT
Smart FanWhen enabled, fan speed will speed up or slow down depending on
These items lets you monitor the parameters for critical voltages, temperatures and
fan speeds.
the system temperature.
Enabled
Disabled
18Packard Bell oneTwo M3600 AIO Computer Service Guide
Frequency/Voltage Control
FieldDescriptionValue
Spread SpectrumWhen the mainboard's clock generator pulses, the extreme values of
the pulses creates EMI (electromagnetic interference). Set this field
to Enabled to reduce this EMI level. This reduces interference
problems with other electronics in the area.
Note: Remember to disable the Spread Spectrum feature if you are
overclocking. A slight jitter can introduce a temporary boost in clock
speed causing the overclocked processor to lock up.
Processor MultiplierThis field is only visible if an engineering processor installed. It is only accessible
when the EIST function is disabled.
Enabled
Disabled
Packard Bell oneTwo M3600 AIO Computer Service Guide19
BIOS Security Features
FieldDescriptionValue
Supervisor PasswordDisplays the supervisor password status. When set to Installed, this
password will allow the user to access and change all settings in the
Setup Utility.
User PasswordDisplays the user password status. Only the following menus will be
accessible when this password is set as Installed:
• System Date and System Time
• Exit Without Saving
Change Supervisor
Password
Change User
Password
Press Enter to change the supervisor password.
Press Enter to change the user password.
Installed
Not Installed
Note the following before you define a system password:
•The maximum length of password contains 8 alphanumeric characters. The following keys are valid:
•When you are prompted to enter a password, you have three tries before the system halts. Do not forget
your password. If you forget your password, you may have to return your computer to your dealer to reset
it.
20Packard Bell oneTwo M3600 AIO Computer Service Guide
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