sets your remote control to operate your Sky+ set top box
tv
sets your remote control
to operate your TV
box office
shows the Box Office screen
tv guide
shows the TV Guide screen
mute
turns your TV's sound off and on
vol + and –
changes your TV's volume
arrows
move the highlight around the screen
to select the option you want
text
switches to text mode
play / pause
plays or pauses the programme
rewind
rewinds the programme
R
records the programme
colour keys
select the corresponding colour
option shown on-screen
standby
turns your Sky+ set top box
(or TV) on and off
services
shows the Services screen
interactive
shows the Interactive screen
shows information about the
programme you have highlighted
ch + and –
changes the channel
select
selects the option you have
highlighted or confirms your choice
back up
shows the previous screen
help
shows help on using Sky Guide
fast forward
fast forwards the programme
stop
stops playback of the programme
number keys
select channel numbers
or on-screen options
Version 4.1 August 2003
+
Sky
and Sky Guide are trademarks of British Sky Broadcasting Ltd.
This product incorporates copyright protection technology that is protected by
U.S. patents and other intellectual property rights. Use of this copyright protection
technology must be authorised by Macrovision, and is intended for home and
other limited Pay Per View uses only, unless otherwise authorised by Macrovision.
Reverse engineering or disassembly is prohibited.
You are not authorised to use your Sky
+
set top box in a way which infringes the
intellectual property rights of third parties. Copying programmes is unlawful under
the Copyright, Designs and Patents Act 1988, except in a limited number of
circumstances such as for the purpose of showing in schools (section 35) and
timeshifting for private and domestic use (section 70).
The details in this Sky
specification and features of Sky
+
User Guide are correct at the time of going to print. The
+
are subject to change at any time without
notice.
No responsibility can be accepted for any failure of your Sky
receive, process or act on information transmitted to it, or any change in the
performance of your Sky
+
set top box as a result of the transmission of this
+
set top box to
information.
DOLBY
A product with the Dolby Digital decoder system. Manufactured
under license from Dolby Laboratories. "Dolby", and the double-D symbol are
trademarks of Dolby Laboratories. All rights reserved.
Declaration of Conformity No. 2600
Trade Mark of the DVB Digital Video Broadcasting Project (1991 to 1996)
This Sky+ User Guide contains all you need to know about how to
watch and record digital satellite TV using your Sky+ set top box.
To use the recording and playback features of your Sky+ set top box,
you must subscribe to Sky+.
To arrange a Sky+ subscription or to request a copy of the Sky+ Terms
and Conditions, call Sky+ Customer Service. To find the Sky+
Customer Service number, select the Telephone Numbers option
from the Services screen.
Look out for this symbol. It indicates useful and important tips.
What is digital satellite TV?
Digital satellite TV is the latest stage in the evolution of TV, giving you
not only crystal-clear pictures and digital-quality stereo sound, but
also the opportunity to receive many more channels and services.
Your Sky+ set top box
Your Sky+ set top box receives digital information via satellite,
decodes it and sends it through to your TV. You control your viewing
preferences through the on-screen Sky Guide.
Providing you have a Sky+ subscription, then, as well as watching
satellite TV, you can instantly rewind or pause the viewing of a current
programme, resume playback from the pause point and fast-forward
to live TV. You can also record and play back satellite TV
programmes, just as you would do with a video recorder.
Your Sky+ set top box has an internal hard disk that is used to record
and play back TV programmes. It also has two inputs from your
satellite dish, allowing you to view one programme while
simultaneously recording a second programme.
Your Sky+ set top box comes with the Sky+ remote control. This
controls both your TV and your Sky+ set top box. For more
information see Getting started on page 6.
2Sky+ User Guide
What is Sky Guide?
Sky Guide is a helpful and easy to use on-screen guide to your digital
satellite services. It is designed for people who want to get the most
out of watching television.
All Sky Guide features are controlled using your Sky+ remote control.
Sky Guide allows you to:
• see on-screen TV programme listings for up to seven days;
• set reminders for future programmes;
• select programmes for recording;
• select recordings for playback;
• see TV listings while you are watching a programme;
• set up and see your favourite channels;
•order Box Office movies, sports and events;
• use an ever-increasing range of interactive services;
• set parental-control viewing restrictions and a spending limit for
programme purchases;
• modify your Sky+ settings.
Each of these features is described in detail in this User Guide.
WELCOME TO SKY
+
Sky keeps you up-to-date
As digital television develops and as more features become available,
Sky may occasionally update the Sky Guide software by loading it into
your Sky+ set top box directly from the satellite. We will give you
information on these additions and new features as they are added.
3Sky+ User Guide
For your safety
Using equipment safely
Your Sky+ set top box has been manufactured to meet international
safety standards, but you must take care if you want to obtain the best
results and operate it safely. You must have your Sky+ digital satellite
system installed by a qualified satellite-TV installer.
It is important that you read this booklet completely, especially the safety
instructions below.
If you have any doubts about the installation, operation or safety of
your Sky+ set top box, please consult your dealer.
WARNING!
Remember that contact with 230 V AC mains can be lethal or can
cause a severe electric shock. To avoid this risk:
Never remove the top cover from your Sky+ set top
box. There are no user-serviceable parts inside it, but there
are some high-voltage live parts.
Make sure that all electrical connections are properly made.
Do not connect any of your equipment (Sky+ set top box, TV,
video recorder etc.) to the mains supply until you have
properly connected all the other leads.
Disconnect your Sky+ set top box from the mains supply
before you disconnect any other equipment from its rear
panel.
Never push anything into holes, slots or other openings in the
casing of your Sky+ set top box (except your Sky Viewing Card
and Interactive card into their respective slots).
CAUTION!
• Do not use or store your Sky+ set top box in hot, cold, damp or
dusty places.
• In order to ensure a free flow of air around your Sky+ set top box,
allow at least 10cm of space above and on all sides (especially
between your Sky+ set top box and your TV).
• Do not cover any ventilation slots.
• Do not place your Sky+ set top box in an enclosed cabinet with more
than one other piece of audio/video equipment e.g. VCR or DVD.
• Do not put anything on your Sky+ set top box which might drip or
spill into it. Never stand objects filled with liquids, such as vases, on
top of your Sky+ set top box.
• Never place naked flame sources, such as lighted candles, on top of
your Sky+ set top box.
• Do not pick up or otherwise move your Sky+ set top box while it is
connected to the mains supply. If you want to move your Sky+ set
top box, first disconnect it, then wait at least 30 seconds before
continuing.
4Sky+ User Guide
Electrical information
Mains plug and its fuse
The supplied mains plug may be a non-rewireable type or a rewireable
type. Both types contain an approved 3 A fuse. If you need to replace
the fuse, you must use an ASTA- or BSI-approved BS1362 fuse, rated
at 3A and marked:
or
The non-rewireable plug has its fuse beneath
a fuse cover on its face. Use a screwdriver to
lever off the fuse cover, replace the fuse with
AM
a new one and refit its cover. Never use a
plug if its fuse cover is missing.
The fuse is inside the rewireable plug. Use a
screwdriver to remove the plug’s back cover,
then lever out the fuse and replace it with a
E
N
FUSE of correct value
3 AMP
L
new one. Replace the plug’s back cover.
If the supplied mains plug is not suitable
for your mains socket-outlet, remove its fuse and then cut the
plug off the lead. Destroy the severed plug immediately to
avoid the shock hazard which would exist if this were to be
plugged into a mains socket.
ELECTRICAL INFORMATION
Fit an appropriate mains plug on the lead. If this plug contains
a fuse, it should be as described above. If you are using a nonfused plug, an external fuse must not exceed 5A.
Connecting to the mains supply
Your Sky+ set top box operates with 230 Volts AC, 50Hz mains
supplies. Do not connect it to a DC power supply.
The supplied mains lead has a 2-way connector at one end and a
mains plug at the other. Insert the 2-way connector into your Sky+ set
top box before you insert the plug into the mains supply.
The only way to disconnect your Sky+ set top box from the mains is
to remove the mains lead. Your Sky+ set top box must therefore be
installed near to the mains socket-outlet, which should be easily
accessible.
For information about the mains plug and its fuse, see above.
If you are in any doubt about the mains lead, its plug or its
connection, consult a competent electrician.
5Sky+ User Guide
Getting started
This section gives you the basic information you need to start using
your Sky+ set top box.
For more detailed information about using your Sky+ set top box, use
the Contents or Index to find the relevant section of this User Guide.
Before starting, make sure you insert your Sky Viewing Card the right
way up in the slot located behind the flap on the front-left of your Sky+
set top box.
Open the flap.
Hold your Sky Viewing Card with the Sky digital logo facing
upwards, and the arrow pointing towards the slot.
Insert your Sky Viewing Card into the slot, as far as it will go
without forcing it, and then close the flap.
If you do not have a Sky Viewing Card, call Sky+ Customer Service.
To find the Sky+ Customer Service number, select the Telephone Numbers option from the Services screen.
interactive card
sky viewing card
So that you can watch all the channels and services you want,
you must leave your Sky Viewing Card in your Sky+ set top box
at all times.
You must subscribe to Sky+ to be able to record and play back
programmes using your Sky+ set top box.
6Sky+ User Guide
Your Sky+ remote control
Your Sky+ remote control can operate your TV as well as your Sky+
set top box.
To use your Sky+ remote control to operate your Sky+ set top box,
press Sky.
To use your Sky+ remote control to operate your TV, press tv.
For details of the functions of your Sky+ remote control keys,
refer to the fold-out section at the front of this User Guide.
Your Sky+ remote control will always operate your Sky+ set top
box. If your Sky+ remote control does not also operate your TV,
see Setting your Sky+ remote control to operate your TV on
page 62.
Tur ning your Sky+ set top box on and off
To turn your Sky+ set top box on, press Sky on your Sky+ remote
control.
Make sure the standby light (S) on the front of your Sky+ set top box
is green – this shows your Sky+ set top box is on.
To turn your Sky+ set top box off, press Sky on your Sky+ remote
control, then press standby.
The standby light (S) is red when your Sky+ set top box is off, but still
plugged into the mains. It is not necessary to unplug your Sky+ set
top box when it is not in use.
GETTING STARTED
Your Sky+ remote control can also turn your TV on and off.
To turn on your TV, press tv then a channel number.
To turn off your TV, press tv then standby.
7Sky+ User Guide
Changing channel
Using the ch button
Press ch + or – on your Sky+ remote control to change channel up or
down, one at a time.
You can also use ch + or – to display the next or previous
screens of listings in the TV Guide. For more information about
TV Guide listings, see page 15.
Using the channel number
If you know the channel number, you can use the number keys to
choose the channel you want to watch. Channel numbers are always
three digits, for example 106.
Each time you change channel, the Search & Scan banner
appears on-screen.
The banner will disappear automatically after a few seconds,
or you can press back up to remove it immediately.
For more information on the Search & Scan banner, see Using
the Search & Scan banner on page 9.
Changing the volume
Press vol + or – on your Sky+ remote control to increase or decrease
the volume of your TV.
Press mute to turn the TV sound off. To turn the TV sound back on,
press mute again.
If your Sky+ remote control does not mute or control the
volume on your TV, see Setting your Sky+ remote control to
operate your TV on page 62.
8Sky+ User Guide
Using the Search & Scan banner
When you are watching a satellite channel and want to find out what
else is on, either now or later, without interrupting the programme you
are watching, press select to display the Search & Scan banner.
Use the left and right arrows to see what programmes are on at
different times on the current channel.
Use the up and down arrows to see what is on other channels.
GETTING STARTED
• If you see a programme you want to watch and it is on now, press
select; Sky Guide tunes your Sky+ set top box to the channel
showing the programme.
• If you see a programme you want to watch and it is on later, press
select; Sky Guide will set a reminder.
• If you see a programme you want to record, press R; Sky Guide
will then record the programme.
If the channel shown in the Search & Scan banner is set as one of your
Favourite Channels, this is indicated by a tick (✓).
To see what is on your Favourite Channels, press the Search Favourite (blue) key. Each time you press the Search Favourite (blue)
key, programme information for another of your Favourite Channels is
shown in the banner. If you see a programme you want to watch on
one of your Favourite Channels, press select. If you see a
programme you want to record, press R. For more details, see
Favourite Channels on page 58.
You must have a Sky+ subscription to be able to record a
programme using your Sky+ set top box.
9Sky+ User Guide
Live Pause
Press pause to start recording live TV. The picture will ‘freeze’ on
screen.
Press play or press pause again to resume the programme from the
‘frozen’ point.
For more information, see Using Live Pause on page 12.
You must have a Sky+ subscription to be able to use Live
Pause.
Instant Rewind
While you are watching live TV, you can press the rewind key at any
time to rewind back into the live programme.
Press play to resume playback from the point you choose.
For more information, see Using Instant Rewind on page 14.
You must have a Sky+ subscription to be able to use Instant
Rewind and the feature must also be turned on (see Sky+ Setup
on page 70).
10Sky+ User Guide
Using digital text
If you are watching a channel that has a digital text service, press text
to use it. (If digital text is not available, you will see a banner informing
you how to use teletext instead.)
Press Sky at any time to return to TV viewing.
Using teletext
If your television has teletext features, press tv and then text on your
Sky+ remote control to use them.
Use the number keys to choose the page you require. The table
below shows the Sky+ remote control keys to use for teletext
functions.
KeyFunction
textEnters text mode
(also exits text mode on some TVs)
back upExits text mode
0–9Page number entry
GETTING STARTED
iText reveal
selectPage hold
coloursFastext functions
To return to satellite services, press back up, then press Sky.
To use teletext via your Sky+ remote control, your remote
control must be set to work with your TV. For further
information, see Setting your Sky+ remote control to operate
your TV on page 62.
11Sky+ User Guide
Using Live Pause
Whenever you are watching a TV programme, you can pause it.
Press pause on your Sky+ remote control to freeze the picture and
sound. Your Sky+ set top box will then record until the end of the
programme.
As the programme is recorded, the Live Pause symbol will show the
elapsed time in minutes relative to the live programme.
During Live Pause press play, fast forward, rewind and pause to
move through the recording. If you reach the start of the recording,
the picture and sound are frozen at that point. If you reach the end of
the recording, Sky+ will take you straight into the live programme.
You can press Sky at any time to resume live TV viewing.
If you change channel your Live Pause recording is deleted.
12Sky+ User Guide
If you attempt to view the full-screen listings, you must leave Live
Pause.
To confirm that you wish to leave Live Pause, press select. The Live
Pause recording is then deleted.
To continue Live Pause, press back up.
During Live Pause you can use the arrow keys to display the Search & Scan banner to find out what is on later or on other channels. For
more information see Using the Search & Scan banner on page 9.
USING LIVE PAUSE
You must have a Sky+ subscription to be able to use Live
Pause.
During Live Pause, you cannot use an interactive application
(see Interactive on page 61).
Saving to your Sky+ Planner
You can use the Search & Scan banner to save the currently showing
Live Pause or Instant Rewind recording to your Sky+ Planner (see
page 21), for viewing at a more convenient time.
To display the Search & Scan banner, press R. The top line of the
banner shows the programme that is the currently showing Live Pause or Instant Rewind recording.
To save the on-screen programme to your
again so that the record symbol appears next to the programme title.
If necessary Sky+ will continue to record to the end of the programme.
Sky+ Planner
, press R
13Sky+ User Guide
Using Instant Rewind
While you are watching live TV, Sky+ can record up to the last 60
minutes of the channel you are viewing.
If you miss any of the action on-screen, simply press the rewind key
to rewind up to 60 minutes behind live TV. Then press play to view
the programme from the earlier point.
Sky+ will continue to record until the end of the programme, so you
can play back from that point. If you want to catch up with live TV,
press the fast forward key.
To change the number of minutes recorded by the Instant Rewind
feature, press services, highlight Sky+ Setup then press select.
(You can also disable the Instant Rewind feature by changing the
setting to ‘Off’.) For further details see Sky+ Setup on page 70.
You must have a Sky+ subscription to be able to use Instant
Rewind and the feature must also be turned on (see Sky+ Setup
on page 70).
During playback of Instant Rewind, you cannot use an
interactive application (see Interactive on page 61).
14Sky+ User Guide
TV Guide
Press tv guide on your remote control to see the TV Guide screen.
Here you can choose to see:
TV GUIDE
• All Channels – TV programmes scheduled for today and the
– programmes scheduled for today and the week ahead, listed by
channel type.
• A–Z Listings – an alphabetical listing of all programmes showing
for the next 24 hours.
• Sky+ Planner – your recordings and programmes selected for
future viewing.
For more information, see Using your Sky+ Planner on page 21.
15Sky+ User Guide
Finding a programme
To find a programme from the full listings, press tv guide on your Sky+
remote control, highlight All Channels, then press select. The All Channels listings screen is shown.
Use the up and down arrows to move the highlight through the
channels.
Use the right and left arrows to see programmes being shown at
different times.
Times are shown at the top of the programme listing.
Use the Page Up (red) and Page Down (green) keys to see the
preceding or next section of the channel listing.
Use the +24 Hours (yellow) key to move forwards 24 hours at a time.
To move backwards 24 hours at a time, use the –24 Hours (blue) key.
16Sky+ User Guide
Use the number keys to go quickly to a particular channel. Enter the
channel number, which is always three digits, for example 106.
Whenever you are using Sky Guide, if you see a screen you don’t
want, press back up to redisplay the previous Sky Guide screen.
Choosing a programme to watch, and
setting reminders
When you see a programme you want to watch, use the arrows to
highlight it, then press select.
• If the programme is on now, your Sky+ set top box tunes to it.
• If the programme is on later, Sky Guide will set a reminder. Your
Sky+ Planner will also appear, showing the selected programme,
together with a Reminder symbol in the right-hand column.
• If you choose a Pay Per View programme, you will see the Box Office screen showing the programme details and purchase
price. For more information, see Ordering a Box Office programme on page 29.
• If you choose a programme that is on a channel to which you do
not currently subscribe, you will be given information on how to
include this channel in your subscription.
Choosing a programme to record
TV GUIDE
When you see a programme you want to record, highlight it, then
press R.
• If the programme is on now, Sky Guide immediately starts
recording the programme, and adds it to your Sky+ Planner for
future viewing.
• If the programme is on later, Sky Guide adds the programme to
your Sky+ Planner for future recording. Your Sky+ Planner will
also appear, showing the selected programme, together with a
Record symbol in the right-hand column.
For more information, see Using Sky+ for recording satellite TV on
page 31.
17Sky+ User Guide
Displaying A–Z listings
If you are looking for a particular programme, a quick way to find it is
to use the A–Z listings. This lists all the day’s programmes in
alphabetical order, so you can easily find when and where the
programme is on.
To find a programme from the A–Z listings, press tv guide on your
Sky+ remote control, highlight A–Z Listings, then press select.
Highlight the type of programme you are looking for, then press
select. The A–Z Listings screen for that type of programme is
shown.
You can use the number keys (which also have letters marked on
them) to quickly find programmes that start with a particular letter.
Press once for the first letter shown. Press the key again for the next
letter, and so on. The listing updates after a short delay. To display
the previous or next screen in the listing, you can also use ch + or –
on your Sky+ remote control.
You can choose to see programmes of more specific types by
pressing the colour option keys. The types of programmes listed are
shown at the bottom of the screen. Use the left and right arrows to
see what other types are available.
Displaying more information
If you would like more information about a particular programme, use
the arrows to highlight it, then press i on your Sky+ remote control.
The programme information banner appears on your screen.
To remove the programme information banner and show the previous
screen, press back up.
18Sky+ User Guide
The information banner for a programme includes a short programme
summary and the programme start time.
The information banner for a recorded programme includes a short
programme summary, the status of the recording (including the reason
for any part-recording or recording failure), the time the recording was
made, and the disk space used by the recording. For more
information on recording status see Sky+ Planner information on
page 21.
For Box Office recordings, the information banner also displays the
time when the recording will be deleted.
TV GUIDE
19Sky+ User Guide
Both information banners may also include letter codes giving more
information about the programme. These codes have the following
meanings:
Letter codes:
CCopy-protected. If you try to record this
programme it may not play back correctly.
DSSurround sound. If your TV has surround-
sound capability, you can hear this programme
in surround sound.
DDDolby Digital. If your TV is connected to a
home cinema system capable of decoding the
signal, you can hear this programme in Dolby
Digital. For more information see Optical
digital-audio output on page 67.
LLetterbox format. The programme is being
shown in letterbox format; i.e. in a wide
‘cinema-style’ picture with black borders across
the top and bottom of the picture.
NNarrative. The programme is broadcast with a
descriptive audio soundtrack for the partially
sighted.
TSubtitles. Language and/or subtitles for the
hard of hearing are available for the programme.
WWidescreen. The programme is being shown in
widescreen format.
Rating codes:
UUniversal, suitable for all audiences, including
young children.
PGParental guidance is recommended. Some
discretion may need to be applied as to the
suitability of the film for younger or
impressionable children.
12Suitable for viewers aged 12 years or over.
More mature themes or language make the film
unsuitable viewing for young children.
15Suitable for viewers aged 15 years or over. May
contain stronger language, violence, or themes
unsuitable for younger viewers.
18Suitable only for adult viewers aged 18 years or
over.
Content codes:
sSex or nudity.
lStrong language.
vViolent scenes.
m
Material which is intended for a mature audience.
20Sky+ User Guide
Using your Sky+ Planner
Your Sky+ Planner lists the programmes you have selected to watch
or record, together with your recordings.
Whenever you select a future programme to watch or record, Sky Guide automatically adds it to your Sky+ Planner.
To view your Sky+ Planner, press tv guide on your Sky+ remote
control, highlight Sky+ Planner, then press select.
YOUR SKY PLANNER
+
Sky+ Planner information
In addition to showing the programmes’ names and channels, your
Sky+ Planner shows the following information for each programme:
• Rating code (for rated programmes);
• Date and time of transmission for future programmes;
• For recorded programmes:
Recording – indicates that the programme is currently being
recorded.
Recorded – indicates that the programme was successfully
recorded.
Part recorded – indicates that only part of the programme was
successfully recorded. To see why the programme is only part
recorded, press i to display the programme information banner.
21Sky+ User Guide
Failed – indicates that a programme you selected for recording
did not record. To see why the programme was not recorded,
press i to display the programme information banner.
Clashed – indicates that a programme selected for recording
failed to record, as it clashed with another programme set up for
recording at the same time.
Viewed – indicates that you have played back a recorded or part
recorded programme.
Copy – indicates that you have selected a recorded programme
for copying to your video recorder. For more information, see
Using Copy on page 49.
Your Sky+ Planner may also show one or more of the following
symbols in the right-hand column:
Reminder – indicates that a reminder will be displayed just before
the programme starts.
Record – indicates that the programme will be recorded and is
not marked for Keep.
Keep – indicates that the programme will be, or has been,
recorded and is marked for Keep. For more information, see
Using the colour option keys on page 23.
Series Link – indicates that Series Link for the programme has
been turned on. For more information, see Using Series Link on
page 27.
There is a space available indicator (a coloured line) above the
programme list in your Sky+ Planner. This indicator tells you how
much of the total capacity of the hard disk is free, as a percentage of
the total available disk space.
The space available indicator also shows you the amount of disk
space taken by each recorded, or part recorded, programme. When
you highlight a recorded programme in your Sky+ Planner, the yellow
portion of the indicator line represents the space used by that
programme.
The space used by a recorded programme is also displayed in the
programme information banner.
To see the programme information banner, press i on your Sky+
remote control.
You can use the ch + and – keys to display the next and
previous pages of your Sky+ Planner.
22Sky+ User Guide
Using the colour option keys
Depending on the programme you have highlighted in your Sky+
Planner, you may be able to use the colour option keys on your Sky+
remote control to select one or more of the following options:
•Press the Copy (red) key to copy a previously-recorded
programme to your video recorder. For more information, see
Using Copy on page 49.
•Press the Series Link (green) key to ensure the next episode in a
series is automatically added to your Sky+ Planner when your
Sky+ set top box tunes to the programme you have highlighted.
For more information, see Using Series Link on page 27.
•Press the Delete (yellow) key to delete the highlighted programme
from your Sky+ Planner. For more information see Removing a
programme on page 24.
•Press the Keep (blue) key to ensure that a recording of the
highlighted programme will not be automatically deleted.
YOUR SKY PLANNER
+
23Sky+ User Guide
Removing a programme
To remove a programme from your Sky+ Planner, highlight it, then
press the Delete (yellow) key. The programme status will show
deleting and the programme will be deleted immediately.
You may be asked to confirm your intention to delete a highlighted
programme (e.g. for programmes marked Keep); if so, the following
banner will be shown.
To confirm the deletion, press select. The highlighted programme is
removed from your Sky+ Planner.
To cancel the deletion, press back up. The highlighted programme
remains in your Sky+ Planner.
24Sky+ User Guide
Loading...
+ 65 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.