Olympia CM 811, CM 812 Quick Reference

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CM 811/812

Quick Reference

SINCE 1903

www.olympia-vertrieb.de

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Quick Reference

CM 811/812 Cash Register Quick Reference

Declaration of Conformity

CM 811/812

The manufacturer hereby declares that the equipment complies with the stipulations defined in the following guidelines and standards:

Der Hersteller erklärt hiermit, dass das Gerät mit den Bestimmungen der Richtlinien und Normen übereinstimmt:

Le fabricant déclare par la présente que l'appareil est conforme aux règlements et normes en vigueur:

Por medio de la presente, el fabricante declara que este aparato está conforme a lo dispuesto en las directivas y normas vigentes:

De fabrikant verklaart hierbij dat het apparaat voldoet aan de bepalingen in de richtlijnen en normen:

Pelo presente o fabricante declara que o dispositivo está de acordo com as determinações das directrizes e das no rmas:

Tillverkaren förklarar härmed att apparaten överensstämmer med bestämmelserna i följande direktiv och normer:

73/23/EEC EN 60950: 2000 89/336/EEC EN 55022: 09.98+A1 :2000+A2 :2003 EN 50024: 09.98+A1 :10 :2001+A2 :01 :2003 EN 61000-3-2: 2000

EN 61000-3-3: 1995+A 1 :2001

OLYMPIA

Olympia Business Systems

August 2005 Heinz Prygoda Managing Director

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Quick Reference

CM 811/812 Cash Register Quick Reference

Intended use

This cash register is exclusively intended for processing cash register business indoors. Any other use is considered unintended use.

General information / Safety notes

• Ensure that the local mains power supply corresponds to that specified on the rating plate located on the rear side of the cash register.

• This cash register is a highly sophisticated piece of equipment. Never attempt to repair it yourself. If repairs should become necessary, please bring the cash register to an authorised service centre or the sales outlet.

• Never insert metallic objects, such as a screwdriver, paper clip etc., in the cash register. This could damage the cash register and also exposes you to the risk of an electric shock.

• Always switch the cash register off when it no longer needs to be used.

• Clean any dust from the cash register by wiping it gently with a dry cloth. Never use water or solvents, such as paint

thinner, spirit etc., to clean the cash register.

• To disconnect the power supply fully, disconnect the plug from the power socket.

• Never expose the cash register to extreme temperatures.

• Keep all the transport locks in a safe place for future use. The transport locks must be reinstalled for any future

transportation of the cash register.

Transport locks

Before the cash register can be put into operation, remove any transport locks installed and store them for future use. Important transport information: In the event of any transport damage, the machine must be returned in the packaging together with the operating manual any accessories.

Connecting to the power supply

Before connecting the cash register to the mains power supply, please check that the voltage and frequency specifications stipulated on the rating plate coincide with the local power supply.

Safety note: The power outlet must be near the cash register and easily accessible. This means that the cash register can be disconnected from the power supply quickly in an emergency.

Note: All data in the machine is retained when the power supply is disconnected. The batteries ensure the data is retained for approx. 2 months after the cash register has been disconnected from the power supply.

Printer mechanism

Attention: To guarantee long, trouble-free operation, observe the following information:

• Never

− print without any paper installed!

− pull the paper while the printer is operating!

− use poor quality paper!

− insert paper rolls which have already been used!

− tamper with the printer using hard objects or move the drive by hand!

• Pay attention to the markings indicating the end of the paper roll.

Change the paper roll immediately.

• Have the cash register / printer mechanism serviced regularly by an authorised service centre.

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Quick Reference

CM 811/812 Cash Register Quick Reference

This Quick Reference manual only provides basic information.

More details are available on our Internet site www.olympia-vertrieb.de.

Inserting a paper roll

Remove the printer lid. Pivot the paper transport unit up. Insert a thermal paper roll of 57 mm width and max. 70 mm diameter. Draw the leading edge of the paper over the tear-off edge and pivot the paper transport unit down, locking it in place. Depending on the required use (bill or journal), either tear off the paper at the tear-off edge of the printer mechanism or feed the paper onto the paper reel. Replace the printer lid.

Paper reel

The paper reel is required when the receipt should be wound onto it.

1. Open the printer lid.

2. Remove the paper reel.

3. Thread the end of the journal paper in the slit in the paper reel.

4. Insert the paper reel in the reel guides provided for it.

5. To remove the journal paper after it has been rolled up on the reel, remove the paper reel and pull the journal roll off.

6. Reinsert the paper reel.

7. Close the printer lid.

Inserting batteries

Note: Insert batteries to ensure that all the data is retained in the event of a power failure.

1. Open the printer lid.

2. Open the battery compartment cover (black flap) in the paper compartment.

3. Insert 3 AA round cell batteries. Important: Pay attention to the correct position of the batteries (refer to diagram and/or identification).

4. Close the battery compartment cover.

5. Close the printer lid.

6. To ensure data retention, replace the batteries once a year with the cash register switched on.

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Quick Reference

CM 811/812 Cash Register Quick Reference

Key-operated switch

The key must be set to position REG for normal operation (registration).

Off

Registration

(normal operation)

X-reports (without

memory deletion)

Z-reports (with

memory deletion)

Programming Calculation

Note: Loss of data and jamming of the cash register are possible in Z and PRG operating modes. Only use these modes when you are familiar with programming and operating the cash register.

Keypad assignment

QRST jk ab 789 DHLP lm cd 456 CGKO no ef 123 BFJN p gh 0/. AEIM q

Printing the help list

Set the key to REG. Press the

T key.

Select the number in the help list, enter it and confirm the entry by pressing the T key.

Example: Activate the language table

To print the table, press the

T key.

Help list for CM 811/812 Enter the help no. and press the T key.

Help no. Function

01 Select language 02 Program date (DD/MM/YY) 03 Program time (24-hour clock) 04 Program logo 05 Program tax 06 Program departments 07 Program PLU 08 Print financial report 09 Print text table

01: Select language

110

ENGLISH

111

FRENCH

112

GERMAN

113

SPANISH

114

DUTCH

115

PORTUGUESE

116

SWEDISH

Help no. Confirm by pressing

1 T

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Quick Reference

CM 811/812 Cash Register Quick Reference

To change the settings, set the key to position PRG. Select the number from the list illustrated above, enter it and confirm the entry by pressing the

c key.

Example: Change the language to ENGLISH

Language no. Confirm entry by pressing

110 c

Printing the system settings

The settings in respect of system options, discount, foreign currency as well as Z-report and clerk password.

Input Display Confirm by pressing

Set the key to PRG Press

9 6 times

Confirm by pressing

999999

9999,99

Programming the date

Example: 1 January 2006

Input Display Confirm by pressing

Set the key to PRG Enter the date as 6 digits

(DDMMYY) Confirm by pressing

010106

0101,06

Programming the time

Example: 9:30 a.m.

Input Display Confirm by pressing

Set the key to PRG Enter the time as 4 digits (hhmm)

Confirm by pressing

0930

9,30

Programming tax rates

A maximum of four different tax rates can be programmed. Example: 16% as tax rate 1

Input Display Confirm by pressing

0,01

Set the key to PRG The entry of a tax rate (1,2,3 or 4,

corresponds to storage location no.) Confirm by pressing

Enter the tax rate (x 1000) Confirm by pressing

16000

160,00

Example: 7% as tax rate 2

Input Display Confirm by pressing

Set the key to PRG Enter the second tax rate

0,02

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Quick Reference

CM 811/812 Cash Register Quick Reference

Input Display Confirm by pressing

0,02

Confirm by pressing

Enter the tax rate (x 1000) Confirm by pressing

7000

70,00

Programming departments (DEP)

Example: The name of DEP1 is "Test"

Input Display Confirm by pressing

Step 1: Text input

Set the key to PRG Press m twice

Text input for DEP name Confirm by pressing

Continue with text input for other departments

m m

1 x 2 2 x

9

4 x

1

1 x

01

TES

TEST

In order to select a DEP number directly: Press the DEP key

A to scroll upwards or E to scroll downwards.

End programming by pressing

after entering the last department

Example 1: DEP1 is an itemised department at tax rate 1 (16%) and without a fixed price.

Input Display Confirm by pressing

001

0,01

000

0,00

Step 2: Define status

Set the key to PRG Enter status S1 and S2 as three dig-

its Enter fixed price or free pricing Assign settings to DEP1 by

pressing

Status S1: 0 = itemised department, 1 = single item department Status S2: 00 = no tax, 01 = tax rate 1, 02 = tax rate 2, 03 = tax rate 3, 04 = tax rate 4

(For information on tax rates, refer to Section "Programming tax rates“)

000 = DEP operates without fixed price (free pricing); alternatively: enter the fixed price

Example 2: DEP1 is an itemised department at tax rate 2 (7%) and without a fixed price.

Input Display Confirm by pressing

002

0,02

000

0,00

Step 2: Define status

Set the key to PRG Enter status S1 and S2 as three dig-

its. Enter fixed price or free pricing Assign settings to DEP2 by

pressing

Input Display Confirm by pressing

888888

8888,88

Step 3: Printing

To print a list with the programmed departments

Press

8 6 times

and conclude by pressing

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CM 811/812 Cash Register Quick Reference

Programming Price Look Up (PLU)

PLUs are programmed in 3 steps:

1. Enter the PLU text for all PLUs.

2. Enter the price and department assignment for all PLUs.

3. Enter the status of the PLU and department assignment for all PLUs. (Not necessary if the PLU is operated with a fixed price.)

Example: The name of PLU123 is "Test".

Input Display Confirm by pressing

P001

1. PLU text:

Set the key to PRG Press

m once

Enter the text for the first PLU using the 10-key keypad (max. 12 characters)

Proceed in the same way for the next PLU.

1 x

2 x

9

4 x

1

1 x

2

T TE

TES

TEST

In order to select a PLU number directly: Press the DEP key

A to scroll upwards to the DEP key E to scroll downwards.

Conclude text input by pressing

Example: PLU123 for 2.50 EUR belongs to department 1.

Input Display Confirm by pressing

P001 0,00

2. PLU price and assignment:

Set the key to PRG Press

Enter the required PLU number, confirm by pressing

123

P123

Now enter the PLU fixed price and the department assignment by

pressing the department key

250

2,50

The next PLU automatically appears in the display. Proceed in the same way.



P124 0,00

Conclude input by pressing

Example: PLU123 / DEP1 with free pricing permitted.

Input Display Confirm by pressing

P001 0,00

3. PLU status: Note: This step is only necessary for PLUs which operate with free pricing.

Status 0 = fixed price Status 1 = free pricing

Set the key to PRG Press

Enter the PLU no. to be programmed and confirm by pressing

123

P123 2,50

Enter the PLU status, assign by pressing the corresponding department key and confirm.

0,01

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CM 811/812 Cash Register Quick Reference

The next PLU automatically appears in the display. Proceed in the same way.



P124 0,00

Conclude input by pressing



A list of the programmed PLUs can be printed out.

Confirm by pressing

Set the key to PRG Send the print job by pressing

Programming headers and footers

A maximum of 4 header lines and 3 footer lines can be programmed for a receipt. Each line can have a maximum of 24 characters.

Example: The text in a header should read "Test".

Input Display Confirm by pressing

mmmm

H 01

1 x

2 x

9

4 x

1

1 x

2

TES

TEST

at the end of the line

Programming the header:

Set the key to PRG Press

m 4 times.

Enter the header text using the numeric keypad.

Conclude the input for each line (max. 24 characters) by pressing

Proceed in the same way to enter the next lines (max. 4 header lines).

End programming by pressing

Input Display Confirm by pressing

mmmmmm

A 01

Programming the footer:

Set the key to PRG Press

m 6 times.

Proceed exactly as in programming the header (see above) (max. 3 footer lines).

Text input, see above

Programming foreign currencies

A maximum of 4 foreign currencies can be programmed. The following information must be entered for the programming process:

− Foreign currency identification: 1,2,3 or 4

− Decimal places for the exchange rate (EXP): 0 to 8 decimal places are possible

− Decimal places for the foreign currency (D.P.): 0 to 3 decimal places are possible

− Exchange rate (RATE): 6-digit entry from 000001 to 999999

The digits for this setting are programmed in a single sequence without any spaces or interme diate ch aracters between them: <digit for foreign currency> <digit for EXP> <digit for D.P.> <digits for RATE>

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CM 811/812 Cash Register Quick Reference

Example: EURO to US Dollars (1 USD = 0.76494 EURO) as foreign currency no. 1

Input Display

Confirm by pressing

Set the key to PRG Foreign currency 1 = 1 EXP = 5 D.P. = 2 RATE = 076494

152076494

1520764,94

Programming system options

The basic program of the cash register is stored in the system options.

Example: Change the time display to the 24-hour format

Input Display Confirm by pressing

Set the key to PRG The system options are entered as 2

or 3 digits. The input is confirmed by pressing

Note: The standard settings appear in bold print.

System option no. Status no. Setting

0 Decimal point position: 0 (no point) 1 Decimal point position: 0.0

2 Decimal point position: 0.00

3 Decimal point position: 0.000

2 (reserved)

1 Net price (exclusive of tax)

2 Gross price (including tax) 0 Time: 24-hour format

1 Time: 12-hour format 0 Print X/Z-report with logo: No print

1 Print X/Z-report with logo: Print

6 (reserved)

0 Date format: Month-Day-Year

1 Date format: Day-Month-Year

8 (reserved) 9 (reserved)

10 (reserved)

0 Language: English

1 Language: FRENCH 2 Language: GERMAN 3 Language: SPANISH 4 Language: DUTCH 5 Language: PORTUGUESE

6 Language: SWEDISH 0 Zero price of a PLU or department not permitted

1 Zero price of a PLU or department permitted (default) 0 No special European rounding

1 European rounding: Swiss 2 European rounding: Swedish

3 European rounding: Danish

- Continued on next page –

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CM 811/812 Cash Register Quick Reference

- Table, continued –

Note: The standard settings appear in bold print.

System option no. Status no. Setting

0 Tax rounding: Rounding

1 Tax rounding: 5/4 commercial rounding

2 Tax rounding: Rounding up

0 Printing of an additional bill permitted

1 Printing of an additional bill not permitted

0 Zero skip printing for Z-report

1 No zero skip printing for Z-report

0 Print total tax amount: No print

1 Print total tax amount: Print

0 Print taxable amount for each tax rate: No print

1 Print taxable amount for each tax rate: Print

0 Print extra line “Total taxable amount”: No print

1 Print extra line “Total taxable amount”: Print

0 Print net total for each tax rate: No print

1 Print net total for each tax rate: Print 0 Print extra line “Net total”: No print

1 Print extra line “Net total”: Print

0 Print “tax rate“ symbol to the right of the total: No print

1 Print “tax rate“ symbol to the right of the total: Print 0 Print time: Print

1 Print time: No print

(reserved)

0 Print tax totals: Before cash line

1 Print tax totals: After cash line 0 Electronic journal is active

1 Electronic journal is not active 0 Store all transactions in REG mode in the electronic journal

Only the sales transactions in REG mode are stored in the electronic journal. Operations such as Paid Out, Received on Account and No Sale are not stored.

0 Warning signal “E-journal nearly full“ issued at the end of a transaction

1 Warning signal “E-journal nearly full“ not issued at the end of a transaction

0 Warning signal “E-journal nearly full“ issued at the start of a transaction

1 Warning signal “E-journal nearly full“ not issued at the start of a transaction 0 Receipt counter is not deleted after Z-financial report printout

1 Receipt counter is deleted after Z-financial report printout 0 Z1 and Z2 counters are not deleted after Z-financial report printout

1 Z1 and Z2 counters are deleted after Z-financial report printout 0 Grand Total is not deleted after Z1 financial report printout

1 Grand Total is deleted after Z1 financial report printout 0 Grand Total is not printed on the financial report

1 Grand Total is printed on the financial report

Basic currency is the local currency (amount ÷ conversion factor)

Basic currency is foreign currency (amount × conversion factor)

- Continued on next page -

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CM 811/812 Cash Register Quick Reference

- Table, continued Note: The standard settings appear in bold print.

System option no. Status no. Setting

0 Refunds are printed on the financial report

1 Refunds are not printed on the financial report

0 Clerk logon not active after each transaction

1 Clerk logon active after each transaction

0 Calculator mode

1 Journal mode 0 Line spacing for receipt printout: 0.5 mm

1 Line spacing for receipt printout: 0.75 mm

2 Line spacing for receipt printout: 1.0 mm

3 Line spacing for receipt printout: 1.25 mm 4 Line spacing for receipt printout: 1.5 mm 5 Line spacing for receipt printout: 1.75 mm 6 Line spacing for receipt printout: 2.0 mm 7 Line spacing for receipt printout: 2.25 mm 8 Line spacing for receipt printout: 2.5 mm

9 Line spacing for receipt printout: 2.75 mm

The system options set can be printed out.

Input Display Confirm by pressing

Printing system settings: Set the key to PRG

Press

9 6 times,

conclude by pressing

999999

9999,99

Clerk system

The clerk system is deactivated by default. It can be activated or deactivated; the status 0 indicates " inactive“, status 1 indicates "active".

Example: Activate the clerk system.

Input Display Confirm by pressing

Set the key to PRG Press

4 five times

Enter the status and conclude by pressing

44444

444,44

4444,41

When the clerk system is activated, the clerk number appears in the display:

C 0 6 0.

0 0

Clerk no. 6

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CM 811/812 Cash Register Quick Reference

Using the clerk system without password (default)

This only works when the clerk system is activated (see above). If no password has been programmed for the clerk (default 000), he/she can only log on using their clerk number.

Example: Cashier with clerk number 6 logs on.

Input Display Confirm by pressing

Logging on:

Set the key to REG. Enter the single digit clerk number

and conclude by pressing

Up to 8 clerks can be registered in the system. Example: A cashier logs off.

Input Display Confirm by pressing

Logging off:

Set the key to REG. Press

and conclude by pressing

Clerk system with password

It is possible to protect clerk log on codes by means of a password. Clerks then log on using their clerk number and associated password.

The password is a 3-digit code (000 to 999). The clerk number and password thus comprise the 4-digit clerk code.

Clerk code structure

1 2 3 4 3-digit password (000-999) clerk number (1-8)

4-digit clerk code

Example: Clerk no. 1 logs on with his password "456" (clerk code: 1456).

Input Display Confirm by pressing

Logging on:

Set the key to REG. Enter the single digit clerk number, enter the 3-digit password directly following and

conclude by pressing Q.

456

14,56

If an incorrect password is entered, error message E appears in the display. Clerks remain logged on until they log off properly (see above).

Programming clerk passwords

Example: Programming the passwords for clerk no. 1 (password: 456) and clerk no. 2 (password: 987).

Input Display Confirm by pressing

Set the key to PRG Activate Programming mode for

clerk passwords: Press

4 6 times

Confirm by pressing

444444

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CM 811/812 Cash Register Quick Reference

Enter all the passwords in sequence (max. 8 passwords).

Enter the 4-digit clerk code (1-digit clerk number plus 3-digit password)

and conclude by pressing

1456 2987

14,56 29,87

Q Q

Exit Programming mode for clerk passwords:

Press

The following message appears on the receipt:

The entry is not printed.

Clearing errors

Incorrect entries and error status (acoustic signal) can be cleared by pressing g.

Registration according to departments

Enter price without decimal point (max. 7 digits).

Price Department PPPPPPP

Or: If the same PLU should be registered several times:

No. of PLUs Price Department

PPPPPPP

The sum of NN x PPPPPPP is limited to the maximum capacity of the cash register.

Registration according to PLU numbers

Enter the PLU (max. 3 digits)

PLU number PLU

E.g.

12 f

Or: If the same PLU should be registered several times:

No. of PLUs PLU PLU

h E.g. 12 f

The sum of NN x PLU price is limited to the maximum capacity of the cash register. Or: When a PLU is being used which has been programmed with free pricing:

PLU no. PLU Price entry PLU

E.g.

12 f

PPPPPPP

Or: When a department or PLU should operate with minus:

Price entry Department PLU no. PLU

PPPPPPP

E.g. 12 f

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CM 811/812 Cash Register Quick Reference

Conclude receipt

When all the PLUs have been registered, press the p key to display and print the subtotal. Enter the amount paid without a decimal point and conclude the receipt by pressing

Amount tendered Conclude receipt

PPPPPPP

Foreign currency payment

When all the PLUs have been registered, press the p key to display and print the subtotal. Enter the foreign currency identification and press

k. The total is displayed in the foreign currency. After pressing

k again, the local currency is displayed. Enter the amount tendered in the local or foreign currency and conclude the

receipt by pressing

Example: A customer pays a bill amounting to 15.- EUR with 20 US Dollars.

Input Display Confirm by pressing

15,00

19,61

2000

20,00

0,39

Set the key to REG After the transactions have been regis-

tered, complete the subtotal. Enter the foreign currency identification (in

this case: US Dollar = foreign currency identification 1) and confirm.

Enter the amount received in the foreign currency mode and conclude the receipt.

When the change amount appears, press

k to convert the sum to the local

currency.

0,30

Example: The customer receives either 30 Euro cents or 39 US cents change.

Error correction and void

Faulty registrations can be corrected immediately after entry or later in the transaction.

Error correction (direct): The last item entered during a registration can be corrected directly.

Correction is completed

Void (designated correction): Errors in amounts, PLU prices and department prices in transaction entered previously can be corrected during the registration.

Void function is activated Complete the registration to be cancelled

Correcting refund/returned goods: Registrations via amounts, PLU numbers or department prices which have already been concluded can be reverted.

Refund function is activated Complete the registration to be reverted

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CM 811/812 Cash Register Quick Reference

Other functions

Cash register is opened

For cash payments, enter the amount and press the key.

For payments received on account, enter the amount and press the key.

Following a registration or conclusion of the subtotal, a percentage discount can be entered. Example: Entry for 5%:

Printing reports

X-reports: Without memory deletion. Z-reports: With memory deletion.

Set the key to X (to print X-reports) or Z (to print Z-reports) as necessary. Report type: Start printout with:

Day's X and Z-financial report

Day's X and Z-PLU report

X and Z-clerk report

Monthly X2 and Z2 financial report

99q

X and Z-training report

88q

Electronic journal (X)

Electronic journal (Z) (only when active in system option 26)

If the full electronic journal should be printed, the message

CL appears in the display together with an acoustic signal.

− If the electronic journal should be deleted after printing, press

− If the electronic journal should not

be deleted after printing, press S.

Delete the electronic journal without printing Input Confirm by pressing Set the key to Z

81 R

in the display: Delete the electronic journal by pressing g.

CL in the display: Do not delete the electronic journal by pressing S.

Training mode

Input Display Confirm by pressing

Start Training mode: Set the key to PRG

Press

6 6 times, conclude by

pressing

666666

6666,66

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CM 811/812 Cash Register Quick Reference

To operate in Training mode: Set the key to REG

Note: No reports can be printed in Training mode.

Input Display Confirm by pressing

End Training mode: Set the key to PRG

Press

5 6 times, conclude by

pressing

555555

5555,55

Deletion function

Caution: The following steps should only be taken when you are familiar with the programming functions.

Initiate a warm start

A warm start deletes the last malfunction. The programming is retained. Set the key to PRG. Disconnect the power plug. Then press the

g and 7 keys simultaneously while reconnecting the power plug.

The cash register prints PARTIAL RESET.

Delete all reports

All sales are deleted. The programming is retained. Set the key to PRG. Disconnect the power plug. Then press the

g, 7 and 9 keys simultaneously

while reconnecting the power plug. The cash register prints REPORT RESET.

Delete all data

All programming and sales are deleted. The cash register is reset to its default, factory settings. Set the key to PRG. Disconnect the power plug. Then press the

g, 3 and 7 keys simultaneously

while reconnecting the power plug. The cash register prints FULL RESET.

Error messages

Error messages appear in the display in the case of incorrect operation.

Error message Cause Corrective measure

Wrong key pressed.

Press

PAPER

End of paper

Insert new paper roll, press

EJFULL

The electronic journal is full. Delete the electronic journal (with or without printout).

SEC-CODE

A password has been programmed for Z-reports.

Enter the 4-digit password, press

SEC-CODE

A password has been programmed for the clerk.

Enter the clerk number. Then enter the 3-digit password. Conclude by pressing

Request for report printout of the electronic journal with key in position Z.

Delete the electronic journal by pressing

Or: Clear the error message by pressing

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CM 811/812 Cash Register Quick Reference

What to do if the cash register does not print?

In the event the cash register fails to print receipts or reports, check whether a special function has been activated. Special functions are indicated by a dot in the display:

・・・

The cash register is in Training mode; no reports can be printed in this mode.

What to do: Deactivate Training mode. To do this, set the key-operated switch to PRG and press the

5 key 6 times. Conclude by pressing q.

(Also refer to the Section "Training mode".)

The Receipt function has been deactivated on the cash register. There is no paper transport and,

therefore, no receipt is printed. What to do: Press the

R key to activate the receipt printing function.

The cash register is in Calculator mode; the key-operated switch is set to CAL. There is no paper transport in Calculator mode. In addition, only the calculation keys are operational.

What to do: Set the key to REG.

Printer malfunction

In the event of a printer error, switch the cash register off immediately and disconnect the power plug. Check whether the paper roll is inserted correctly or their is a foreign body in the printer mechanism. Remove it, if present.

Caution: Remove the foreign body very carefully. Do not use a knife, screwdriver or anything similar. Never use

force. This could damage the printer mechanism.

Switch the cash register on again and complete a registration. If the printer error reoccurs, contact the service centre.