ASSEMBLY DRAWINGS & PARTS LISTS..………………………... PG. 3-1
ELECTRICAL……………………………………………………………. PG. 4-1
PNEUMATIC.…………..………………………………………………… PG. 5-1
MACHINE EXCHANGE PROGRAM………… GEN 050815
WARRANTY...................…............................. GEN 050816
WARRANTY PROCEDURE..........….............. GEN 050817
RETURNED PARTS POLICY......................... GEN 050818
11/12/09 1908S20001
1-1
QUICK SPECS
Weight 300 lbs
Overall Dimensions 30” W x 64” L x 50” H
Loading Station 3 tray carriers
Electrical 1 phase, 60 hz, 115 VAC, 15 amps
Air Supply 90 psi ± 10 psi
Air Connector Size ¼”
Air Compressor:
Electrical 1 phase, 60 hz, 115/230 VAC,
1.7 run HP, 13 GAL tank
Dimensions 16.625” W x 30.5” L x 33.75” H
Weight 60 lbs
Length of Air Hose 70 ft
Air Hose I.D. 3/8”
11/12/09 1908S20001
1-2
INTRODUCTION AND DESCRIPTION
The OLIVER Model 1908 Lidder has been designed and manufactured to provide a high
quality machine that is a cost effective approach to producing film lidded trays. The
machine can be operated with a 120 V.A.C. outlet. The Model 1908 is an automated
system capable of producing a high volume, but it is easy to operate and requires
minimal space.
The machine consists of a conveyor system that transports the filled trays, a film feed
system, a heated platen and a film cutter unit. These are all packaged together in a
stainless steel framework that also houses all the necessary controls. The conveyor is
intermittent motion and is capable of running speeds of 5 to 35 packages per minute.
The system also includes an air compressor that is a separate unit that can be located
remotely.
11/12/09 1908S20001
1-3
INSPECTING
MODEL 1908
Upon receipt of Machine, inspect the exterior for damage. If damage is noted,
Indicate damage on the Freight Bill and immediately contact the freight Carrier and
notify them of the damage. Have a freight claim filed. This must be done at the
Recipient’s location and not at the Shipper’s Location.
Remove the tie-downs that hold the Trays from moving. Cut bands
that hold the 1908 Machine and the Air Compressor on the skid.
Lift the Air Compressor and then the Machine off the skid in a safe
manner.
11/12/09 1908S20001
1-4
SAFETY
Various safety devices and methods of guarding have been provided on this machine.
Do not operate the machine with guards removed and do not tamper with safety
devices. It is essential that machine operators and maintenance personnel observe the
following safety precautions. Improper installation or operation of this equipment may
cause injury to personnel or damage to equipment.
• Before operating the OLIVER Model 1908 Lidder read through this manual. Never
allow an untrained person to operate this machine
WARNING
•WARNING PINCH POINT: Keep hands out of machine. Always be sure the
machine has been unplugged from power before cleaning or servicing.
•CAUTION HOT: The heater cover and upper platen are very HOT! Caution must
be used to protect yourself and others.
• In addition to these general safety instructions, follow the specific instructions given
throughout this manual.
11/12/09 1908S20001
1-5
MACHINE PLACEMENT AND UTILITIES
MODEL 1908
Decide on a suitable location for the machine. This location should have ample room to
work around all sides of the machine. Once the machine is in the location where it will
be used, the brakes on the casters should be locked by stepping down on the brake
locking lever. To unlock, lift the lever with your foot. Do not attempt to move machine
with casters in locked position.
LOCKING LEVER
The machine operates on 120 V.A.C., 60 Hz, 15 Amp electrical power. It is
recommended that this power be supplied by an overhead drop to prevent the cord from
becoming a trip hazard.
The machine needs to be connected to compressed air. This is accomplished by
connecting the machine to the air compressor supplied with the machine. This
connection should be made using an overhead drop.
11/12/09 1908S20001
1-6
Air Compressor
Decide on a suitable location for the air compressor. It is best to locate it out of the way
and preferably where the noise will not be a factor. The air compressor operates on
120 V.A.C., 60 Hz, 15 Amp electrical power. The air compressor is supplied with a 70
ft. length of 3/8” ID air hose that needs to be connected between the air compressor and
the Model 1908. This air hose has quick-disconnect fittings at both ends for easy
connection and disconnection. Pull the collar back on the female portion of the quickdisconnect fitting and then push the female portion onto the male portion and release
your hand. Pull on the hose to make sure the connection is secure.
MALE CONNECTOR
FEMALE CONNECTOR
COLLAR
Continued
11/12/09 1908S20001
1-7
Air Compressor Continued
The air compressor has been factory set. If for some reason the settings are not
correct, the following procedure should be followed to set the output pressure from the
compressor.
The gage shown below should be set at 80 PSI. This is accomplished by turning the
knob on the regulator clockwise to increase pressure or counter clockwise to decrease
pressure. It is recommended that the air compressor be left with the switch in the
“AUTO” position. The compressor will only run when there is a demand for air when it is
set in the “AUTO” position. Leaving the switch in this position assures that the
compressor will be ready when it is needed.
11/12/09 1908S20001
1-8
MACHINE COMPONENTS
Before proceeding further, take a moment to familiarize yourself with the
identification of the machine components as shown in the illustrations below.
HEAT SEAL
DWELL TIMER
FILTER
REPLACEMENT
INDICATOR
FILTER
OK / REPLACE
LABELS
FILTER
BRACKET
11/12/09 1908S20001
1-9
SPEED ADJUSTMENT-TURN
CLOCKWISE TO SLOW DOWN
TURN COUNTER CLOCKWISE
TO SPEED UP
ON/OFF KNOB
PULL UP TO START
PUSH DOWN TO STOP
LOCKING NUT
11/12/09 1908S20001
1-10
TRAY CARRIER
RUBBER GASKET
CUTTER BLADE
CUTTER ASSEMBLY
DRIVE SPROCKET
11/12/09 1908S20001
1-11
DISCHARGE TABLE
THESE WING NUTS
ALLOW FOR MOVING THE
DISCHARGE TABLE IN
AND OUT TO CLEAR THE
TRAY CARRIERS
WING NUTS
LOOSEN TO ADJUST
TABLE UP OR DOWN
TAKE-UP DEVICE
ADJUSTMENT SCREW
LOCKING NUT
11/12/09 1908S20001
1-12
START-UP
To turn the machine on, plug in the power cord. Wait 30 minutes to allow the heated
platen to reach operating temperature. At this time, turn on the air compressor so it can
fill the storage tank with compressed air.
The machine has been shipped from the factory with the speed set at approximately 7
to 10 trays per minute. This speed has been chosen as a good place to start.
Depending on your production rates, you may need to speed up or slow down the tray
sealer. This adjustment is explained in the “Machine Operation” section of the manual.
First, run the machine without trays and film to make sure everything is cycling properly.
NOTE
• Never run the machine with trays and no film. Doing so can possibly cause a jam
because the trays can stick to the heated platen and be pulled out of the tray
carriers.
Load the film on the film stand as shown on the film-threading diagram located on the
side of the machine and also shown in the diagram below.
11/12/09 1908S20001
1-13
NOTE
1. The adhesive side of the film can be determined by pinching a fold and rubbing the
lid material against itself. Test both sides of the lid. The rough or tacky side of the
lid will be the adhesive side. The film supplied by Oliver Products Company is
wound with the adhesive side toward the inside of the roll. If the film is loaded in
accordance with the “FILM FEED” diagram it will be positioned properly for applying
the adhesive side of the film to the flange of the tray. If the film is loaded improperly,
it can cause the adhesive side to come in contact with the heated platen and the film
to stick to the heated platen. If this happens, the platen will need to be cleaned.
2. To thread the film through the machine, pull enough film off the roll so that you can
insert it into the slot between the tray carrier that is partially under the film stand and
the carrier that is upstream from that. After the film is hanging down underneath the
tray carrier, reach through the tray carrier and pull the film down so that it touches
the tray carriers underneath that are returning to come back up on top. Then insert
a tray into the tray carrier next to the film and cycle the machine one time by pulling
up on the “Black Palm Button” until the conveyor moves one index, then push the
palm button down to stop the machine. This should seal the film to that tray and you
can now fill the rest of the conveyor with filled trays and begin running.
Note: Film dancer bar must move freely up and down.
FILM DANCER BAR,
PULL FILM DOWN SO THAT
IT TOUCHES THE TRAY
CARRIER UNDERNEATH
11/12/09 1908S20001
1-14
ON/OFF KNOB
PULL UP TO START
PUSH DOWN TO STOP
11/12/09 1908S20001
1-15
OPERATING PROCEDURE
An abbreviated version of these operating procedures is attached to the Model 1908 for
use as a daily reference.
If you miss putting a tray in the machine it will not cause any problems, but the film will
be sealed to the top of the empty tray carrier. Let the machine continue to run until that
tray carrier goes around the bottom of the conveyor and comes back up on top, then
remove the piece of film.
Once you have settled into a fairly consistent production rate, adjust the machine speed
to match your production rate as close as possible and lock the speed adjustment knob
with the locknut.
To operate the Model 1908, plug in the power cord. Wait 30 minutes to allow the
heated platen to reach operating temperature. Turn on the air compressor.
1. Load a toll of film onto the film support stand as shown on the “FILM FEED”
diagram located on the side of the machine. It is important that the roll of film is
centered on the conveyor. There are white plastic film guides on either side of
the film roll. These guides can be adjusted from side-to-side by pushing them
with your hand. If the film is not centered, move both guides toward the side that
the film needs to go to. It may take a little bit of running time before you can tell if
the film is in the correct position.
2. To get the film threaded through the machine, pull enough film off the roll so that
you can insert it in the slot between the tray carrier that is partially under the film
stand and the carrier that is upstream from that. After the film is hanging down
underneath the tray carrier, reach through the tray carrier and pull the film down
so that it touches the tray carriers underneath that are returning to come back up
on top. Then insert a tray in the tray carrier next to the film and cycle the
machine one time by pulling up on the “Black Palm Button” until the conveyor
moves one index, then push the palm button down to stop the machine. This
should seal the film to that tray and you can now fill the rest of the conveyor with
the filled trays and begin running.
3. Place filled trays in tray carriers. Take care to avoid spilling food product on the
flange of the tray. Contamination of the flange can result in poor heat seals.
11/12/09 1908S20001
1-16
NOTE
• Never run the machine with trays and no film. Doing so can possibly cause a jam
because the trays can stick to the heated platen and be pulled out of the tray
carriers.
4. Pull the black palm button up to start the machine running. After a few trays
come out of the machine, stop and check to see that the seals are acceptable.
Poor seals may be caused if the dwell time of heated platen is set too short. The
machine was shipped from the factory with the dwell time set properly. However,
it could have come out of adjustment during shipment. The 0.1-3 second dwell
time adjustment knob should be set with indicator arrow between the letter “B & C” as shown in the illustration below. Do not turn the knob so that the indicator
arrow goes past the letter “F” and before the letter “A”. The closer the indicator
arrow is to the “A”, the shorter the dwell time.
NOTE
• Dwell timer with (0.1-30s) should be set between A &B. The indicator arrow should
not be turned past these letters.
INDICATOR ARROW
11/12/09 1908S20001
1-17
NOTE
• The machine can be stopped at any time by pushing the black palm button down.
When started again, the machine will pick up sealing where it left off.
5. Once you are running at a constant rate, set the speed of the machine to match
your production rate. This is done by turning the “Speed Adjustment” knob
clockwise to slow the machine down or counterclockwise to speed the machine
up. A locking nut is provided on the speed adjustment knob that can be used to
lock the speed adjustment after you have found the desired setting.
6. Make certain that the sealed trays are discharging off the end of the machine
smoothly. If they are not, raise or lower your accumulating table or conveyor to
allow for a smooth discharge of the trays. The discharge table on the Model
1908 has a height adjustment. The discharge table should be set at the proper
height so that the bottoms of the trays are just slightly above it as they leave the
tray carriers.
Discharge table
7. At the end of the day, unplug the Model 1908 from the wall outlet. This is the
only way to turn off the machine.
11/12/09 1908S20001
1-18
NOTE
• IT IS NOT RECOMMENDED TO LEAVE THE MACHINE PLUGGED IN WHEN IT
IS GOING TO BE OUT OF OPERATION FOR AN EXTENDED PERIOD OF TIME.
TECHNICAL SPECIFICATIONS
Model 1908
Tray Capacities: 6-3/8” (162mm) by 8.5” (216mm) maximum top-outside-dimensions of
the tray.
Temperature Range: Factory preset to approx. 300 degrees F.
Weight: 300 LBS.
Electrical: 120 VAC, 15 Amps, Single Phase, and 60 Hz
Air Requirements: 6 CFM @ 80 PSI
11/12/09 1908S20001
1-19
Machine Dimensions
64”
45”
34”
17”
11/12/09 1908S20001
1-20
Air Compressor
Weight: 60 LBS.
Electrical: 115 VAC, 15 Amps, Single Phase, and 60 Hz
Length of Air Hose: 70 Ft.
Air Hose I.D.: 3/8”
Air Connector Size: ¼” NPT
Oil: Use a full synthetic motor oil like Mobil-1 10w -30 DO
NOT USE REGULAR AUTOMOTIVE OIL SUCH AS 10W-30
Air Compressor Dimensions
11/12/09 1908S20001
1-21
CLEANING AND MAINTENANCE
Disconnect the power from the Model 1908 and allow the unit to cool before cleaning.
The tray carriers should be removed and cleaned daily. It is better to remove them for
cleaning rather than trying to clean them in the machine. The tray carriers can be
placed in your dishwasher for cleaning if you desire. Care should be taken so that the
rubber gaskets do not become damaged.
CAUTION
• Do NOT run the machine with the tray carriers removed. Doing so could cause
damage to the heat seal assembly.
The diagram on the next page shows how to remove the tray carriers. It is a simple
process that just requires lifting up on the tray carrier and shifting it over to one side
while pulling the carrier next to it to the other side to disengage the pins on the opposite
side and then completely removing the carrier as shown. The carriers should be
removed in the middle of the in-feed area on the top of the conveyor. As the carriers
are removed, the conveyor must be pulled forward to keep getting to the remaining
carriers. To move the conveyor forward, grasp a tray carrier toward the infeed-end of
the machine and pull the conveyor forward. This must be done with the air connected.
NOTE
• When replacing the tray carriers, it is extremely import to make sure that all four pins
on the conveyor chains are fully engaged in the holes of the tray carrier. If the tray
carriers are put in on an angle because the pins are not engaged on one side, it
could cause damage to the cutter assembly.
11/12/09 1908S20001
1-22
REMOVING TRAY CARRIERS
NOTE
• These cleaning recommendations are not meant to replace or supersede plantstandard manufacturing procedures or regulatory requirements.
• If the machine has been operating, allow the unit to cool before cleaning.
CAUTION
•CAUTION HOT: The heater cover and upper platen are very HOT! Care must be
taken to protect yourself and others.
11/12/09 1908S20001
1-23
WARNING
• Make sure the unit has been unplugged from power.
Clean the OLIVER Model 1908 Lidder with a with mild cleaner or sanitizing solution and
a damp cloth. It is important that the surface of the heated platen be kept clean and
smooth. If food product comes in contact with the surface of the platen it tends to burn
on and become hard. This results in an irregular surface on the face of the platen that
can result in poor seals. If this happens, it will be necessary to remove this burnt on
food material. When cleaning the surface of the platen care must take to avoid
scratching or gouging the surface. DO NOT SCRAPE THE SURFACE OF THE PLATEN WITH SHARP OBJECTS AND AVOID THE USE OF METAL TOOLS.
Instead use a plastic or soft-metal scouring pad such as Scotch Brite® or Chore Boy®
brands provide a safe and effective means of cleaning the heated platen. Wipe all
surfaces with a sanitizing agent after cleaning.
WARNING
• If the platen will be cleaned while it is still hot make sure hand protection is used to
prevent skin contact with the platen.
• The heat seal platen needs to be cleaned to remove food deposits. This must be
done while the tray carriers are removed from the machine.
WARNING
• Disconnect and Lock out air supply / Electrical cords before performing
maintenance. The cutter assembly is very sharp!
Clean the cutter assembly with a mild cleaner or sanitizing solution and a damp cloth
11/12/09 1908S20001
1-24
NOTE
• The use of plastic or soft-metal scouring pads such as Scotch Brite® or Chore Boy®
brands provide a safe and effective means of cleaning the cutter assembly. Wipe all
surfaces with a sanitizing agent after cleaning.
Once a month the conveyor chains should be lubricated with vegetable oil such as
cooking spray. If you use hose-down cleaning, this should be done twice a month.
SPRAY CHAINS WHILE
MACHINE IS CYCLING
Once a month the conveyor chains should be checked for proper tension. The tension
can be checked by lifting the lower tray carriers at the middle of the machine. If you can
easily lift them up more than 3 inches, the chains are too loose and should be tightened
by adjusting the tensioners at the infeed-end of the machine. Loosen the locking nuts
and turn the adjusting screws clockwise to tighten the chains then retighten the locking
nut. It is important to adjust both sides equally. The easiest way to do this is to count
the turns that you tighten one side and then do the same on the other side. The best
method is to adjust each side in ¼ turn increments and then recheck the chain tension.
11/12/09 1908S20001
1-25
ADJUSTING
SCREW
LOCKING NUT
11/12/09 1908S20001
1-26
TROUBLESHOOTING
There are no user serviceable parts on your OLIVER Model 1908 Lidder except for the
cutter blade. Should you experience problems with your machine call the Oliver
Products Company 24 Hour Emergency Service number @ 1 800-253-3893.
Please have the serial number of your machine available to give to the Customer
Service representative.
Before calling for assistance please check the list below to see if the problem you are
experiencing is listed. If it is, try the corrective action items listed for that problem
before calling for assistance.
SYMPTOM
Machine does not cycle Make sure that the compressor is plugged in and
Make sure that the airline is connected to the
Check the air regulator to see that it is set
CORRECTIVE ACTION
there is power at the outlet
compressor and the Model 1908
Make sure the air compressor is turned on
between 70 and 80 PSIG - If not, adjust it to this
setting - Turning the knob counterclockwise
lowers the pressure and clockwise raises the
pressure
Check to see that dwell setting knob is not past
“O” or “A”
Check to see if that conveyor chain tension is not
overly tight
Check to make certain that a tray carrier is not
installed improperly where the pins on the
conveyor chains are not engaged in the holes of
the tray carrier
Check to see that film has not wound around the
cutter mechanism to the point that it is bound up
on the tray carriers
11/12/09 1908S20001
1-27
SYMPTOM CORRECTIVE ACTION
Poor seal quality Verify that the platen is heated by placing your
hand near the platen and try to detect if there is
heat radiating out from it-DO NOT TOUCH THE
PLATEN
Check to see if the platen is dirty
Check rubber gasket on tray carriers for damaged
or missing pieces
Check to see that the film is centered on the tray
Check to see that the heat seal dwell is set
properly
Make sure that the tray flanges are not
contaminated with product
_____________________________________________________________
Platen does not heat upVerify that the power cord is plugged into outletVerify that there is power at the outlet
Check to see if there is film wrapped around the
cutter blade-You must remove the cutter guard to
do this and if there is film wrapped around it the
film must be cut away and pulled off- THE
CUTTER BLADE IS SHARP, DO NOT TOUCHREMOVE AIR AND ELECTRICAL POWER PRIOR
TO REMOVING GUARD
Check to see if cutter blade is missing
Check to see if cutter blade is dull
Check to see if the cutter blade is dirty
Film is not centered on tray Adjust the plastic guides on the film holder so
that the film is centered over the trays
11/12/09 1908S20001
1-28
MAINTENANCE CHECK LIST
WARNING: Disconnect and lock out Air supply / Electrical
cords before performing Maintenance
1908 Machine:
Clean Tray carriers/Chain (pg 24&25)
1
Insp Rubber Gaskets in tray carriers (pg 24)
2
Line pressure is at 80 psi (pg10)
3
Check/Clean hot platten (pg 26)
4
D
D
D
D
Oil chain (pg 27)
5
Blue filter- check for replacement (pg 11)
6
7
Insp/Clean cutter blade (pg 13 & 26)
Film dancer bar is moving freely (pg 16)
8
Compressor:
9
Check Oil level (pg 4 comp. manual)
Drain water out of tank (pg 2 comp. manual)
10
Check safety valve (pg 6 comp. manual)
11
Insp/Replace air filter (pg 2 comp. manual)
12
Change oil (pg 4 comp. manual)
13
D = Daily
W= Weekly
M= Monthly
3M= 3 Months
M
D
W
D
D
D
W
6M
3M
6M= 6 Months
Note: Refer to Manuals for instructions
Rev. 8/16/05
1908S20002
2-1
MECHANICAL REPLACEMENT PARTS LIST
EXPLODED VIEW (FRAME)
For Service Parts Call Oliver Products @ 800-253-3893
3/31/09 1908S2003 3-1
MECHANICAL REPLACEMENT PARTS LIST
EXPLODED VIEW (FRAME)
ITEM NO PART DESCRIPTION PART NUMBER QUANITY
1 FRAME FRONT 1908-0001 1
2 FRAME REAR 1908-0002 1
3 BEARING-FLG NYLNR THOM.4L2FF 5257-0205 7
4 SPACER FRAME 1908-0003 4
5 SCREW HEX HD 3/8 -16 5843-1052 16
6 WASHER 3/8 STST SPRING LOCK 5851-9359 16
7 TAKE UP - FRAME 1908-0054 2
8 SCREW - HEX HD 1/4 - 20 5843-1001 8
9 WASHER - LOCK 1/4 “ 5851-9357 8
10 SCREW – TAKE UP 6.250 LONG 1908-0005 2
NUT – HEX FULL 3/8 – 16 5832-0522 2
12 SUPPORT CHAIN UPPER AND LOWER 1908-0007 4
15 MAIN – CHAIN (266 PITCHES) HYDRO 5603-4928 2
16 GUARD INFEED 1908-0021 1
17 SCREW HEX HD 10-24 5843-1231 10
18 WASHER - #10 STST SPRING LOCK 5851-9355 10
19 STRIP CARRIER SUPPORT 1908-0024 2
26 SCREW - HEX HD 3/8 - 16 5843-1052 8
27 WASHER – FLAT 3/8” 5851-9306 8
28 STRIP – WEAR 48.5 LONG 1908-0052 2
For Service Parts Call Oliver Products @ 800-253-3893
3/27/09
1908S20003 3-2
MECHANICAL REPLACEMENT PARTS LIST
EXPLODED VIEW (LEGS & CASTERS)
(PER LEG)
ITEM NO PART DESCRIPTION PART NUMBER QUANITY
101 LEG SENIOR MEAL UNIT 1908-0027 1
102 NUT – HX FULL 1/4 -20 5832-0520 4
103 SCREW – HEX HD 1/4 -20 5843-1005 4
104 WASHER – LOCK 1/4 “ STST SPRING 5851-9357 4
105 CASTER – STEM, 4” WHEEL 5902-2409 2
For Service Parts Call Oliver Products @ 800-253-3893
For Service Parts Call Oliver Products @ 800-253-3893
3/27/09 1908S20003 3-12
ELECTRICAL
11/10/09 1908S20050
4-1
PNEUMATIC DIAGRAM
11/10/09 1908S20051
5-1
WARRANTY
PARTS
Oliver Products Company (Oliver) warrants that if any part of the equipment (other than a
part not manufactured by Oliver) proves to be defective (as defined below) within one year
after shipment, and if Buyer returns the defective part to Oliver within one year, Freight
Prepaid to Oliver’s plant in Grand Rapids, MI, then Oliver, shall, at Oliver’s option, either
repair or replace the defective part, at Oliver’s expense.
LABOR
Oliver further warrants that equipment properly installed in accordance with our special
instructions, which proves to be defective in material or workmanship under normal use
within one (1) year from installation or one (1) year and three (3) months from actual
shipment date, whichever date comes first, will be repaired by Oliver or an Oliver Authorized
Service Dealer, in accordance with Oliver’s published Service Schedule.
For purposes of this warranty, a defective part or defective equipment is a part or equipment
which is found by Oliver to have been defective in materials workmanship, if the defect
materially impairs the value of the equipment to Buyer. Oliver has no obligation as to parts
or components not manufactured by Oliver, but Oliver assigns to Buyer any warranties
made to Oliver by the manufacturer thereof.
This warranty does not apply to:
1. Damage caused by shipping or accident.
2. Damage resulting from improper installation or alteration.
3. Equipment misused, abused, altered, not maintained on a regular basis, operated
carelessly, or used in abnormal conditions.
4. Equipment used in conjunction with products of other manufacturers unless such use is
approved by Oliver Products in writing.
5. Periodic maintenance of equipment, including but not limited to lubrication, replacement
of wear items, and other adjustments required due to installation, set up, or normal wear.
6. Losses or damage resulting from malfunction.
The foregoing warranty is in lieu of all other warranties expressed or implied AND OLIVER
MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR PURPOSE
REGARDING THE EQUIPMENT COVERED BY THIS WARRANTY. Oliver neither
assumes nor authorizes any person to assume for it any other obligations or liability in
connection with said equipment. OLIVER SHALL NOT BE LIABLE FOR LOSS OF TIME,
INCONVENIENCE, COMMERCIAL LOSS, INCIDENTAL OR CONSEQUENTIAL
DAMAGES.
GEN 050816
WARRANTY PROCEDURE
1. If a problem should occur, either the dealer or the end user must contact the Customer
Service Department and explain the problem.
2. The Customer Service Manager will determine if the warranty will apply to this particular
problem.
3. If the Customer Service Manager approves, a Work Authorization Number will be
generated, and the appropriate service agency will perform the service.
4. The service dealer will then complete an invoice and send it to the Customer Service
Department at Oliver Products Company.
5. The Customer Service Manager of Oliver Products Company will review the invoice and
returned parts, if applicable, and approve for payment.
GEN 050817
RETURNED PARTS POLICY
This policy applies to all parts returned to the factory whether for warranted credit,
replacement, repair or re-stocking.
Oliver Products Company requires that the customer obtain a Return Material Authorization
(RMA) number before returning any part. This number should appear on the shipping label
and inside the shipping carton as well. All parts are to be returned prepaid. Following this
procedure will insure prompt handling of all returned parts.
To obtain an RMA number contact the Repair Parts Deptartment toll free at (800) 253-3893.
Parts returned for re-stocking are subject to a RE-STOCKING CHARGE.
Thank you for your cooperation,
Repair Parts Manager
Oliver Products Company
GEN 050818
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