Okidata OKIFAX 5900, OKIFAX 5700 Service Manual

Front Cover

Service Guide OKIFAX 5700/5900

Chapter 0 Introduction

OKIFAX 5700/5900

FACSIMILE PRODUCTS

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of the OKIDATA Service Training Manual.

10/25/98

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Table of Contents Page

Service Guide OKIFAX 5700/5900

0 Introduction

1 General Information

1.1 General Performance 3

1.2 General User's Function 4

1.3 General Maintenance Functions 5

1.4 General Appearance 6

....1.4.1 General Appearance of OKIFAX 5700/5900 7

........Telephone Directory P6 8

....1.4.2 Control Panel 9

1.5 Basic Performance Specifications 10

....Table 1.5.1 (1/8) Basic Performance Specifications 11

....Table 1.5.1 (2/8) Basic Performance Specifications 12

....Table 1.5.1 (3/8) Basic Performance Specifications 13

....Table 1.5.1 (4/8) Basic Performance Specifications 14

....Table 1.5.1 (5/8) Basic Performance Specifications 15

....Table 1.5.1 (6/8) Basic Performance Specifications 16

....Table 1.5.1 (7/8) Basic Performance Specifications 17

....Table 1.5.1 (8/8) Basic Performance Specifications 18

1.6 Reports and Lists 19

....1.6.1 Reports & List Specifications (1/2) 20

....1.6.1 Shows Reports and Lists (2/2) 21

........Active Memory Files P1 22

........Active Memory Files P2 23

........Active Memory Files 24

........Activity Report 25

........Message Confirmation (Normal Report) 26

........Memory Confirmation (Error Report) 27

........Broadcast Entry Report P1 28

........Broadcast Entry Report P2 29

........Broadcast Entry Report P1 30

........Broadcast Entry Report P2 31

........Broadcast Entry Report (Broadcast TX) 32

........Broadcast Confirmation Report P1 33

........Broadcast Confirmation Report P2 34

........Broadcast Confirmation Report P1 35

........Broadcast Confirmation Report P2 36

........Broadcast Confirmation Report (Broadcast TX by Speed

dial)

........Configuration P1 38

........Configuration P2 39

........Configuration P3 40

........Configuration P1 41

........Configuration P2 42

........Telephone Directory P1 43

........Telephone Directory P2 44

........Telephone Directory P3 45

........Telephone Directory P4 46

........Telephone Directory P5 47

........Telephone Directory P1 48

Table of Contents Page

........Telephone Directory P2 49

........Telephone Directory P3 50

........Telephone Directory P4 51

........Telephone Directory P5 52

........Telephone Directory P6 53

........Telephone Directory P7 54

........Telephone Directory P8 55

........Telephone Directory (Speed dial) 56

........Power Outage Report 57

........Confidential RX Report 58

........Protocol Dump P1 59

........Protocol Dump P2 60

........Self Diagnosis Report 61

........Function List P1 62

........Function List P2 63

........Function List P3 64

........Function List P1 65

........Function List P2 66

........Function List P3 67

........Group Directory 68

........Group Directory P1 69

........Group Directory P2 70

........Group Directory (Speed dial) 71

........Protocol Dump P1 72

........Protocol Dump P2 73

........NIC Configuration 74

........Banner Sheet 75

2 Installation

2.1 General Setup Information 76

2.2 Site Selection 77

2.3 Unpacking 78

2.4 Check of Contents 79

2.5 Installation of Attachments 80

2.6 AC Cord Connection 81

2.7 Telephone and Line Connections 82

2.8 Packing for Shipment 83

2.9 Initial Settings 84

....2.9.1 General Procedure of Key Operation 85

........User Functions 86

....2.9.2 Technical Functions 87

........2.9.2.1 Technical Functions Operation 1 88

........2.9.2.2 Technical Functions Operation 2 89

........2.9.2.2.1 T1 (TX) Timer Value 90

........2.9.2.2.2 T1 (RX) Timer Value 91

........2.9.2.2.3 T2 Timer *100ms 92

........2.9.2.2.4 Error Criterion 93

........2.9.2.2.5 Attenuator 94

........2.9.2.2.6 T/F Tone Att. 95

........2.9.2.2.7 MF Att. 96

........2.9.2.2.8 Ring Dura. *10ms 97

........2.9.2.2.9 CML Timing *100ms 98

Table of Contents Page

........2.9.2.2.10 LED Headstrobe 99

........Service Personnel Initial Settings Table 2.9.2.3 (1/11) 100

........Service Personnel Initial Settings Table 2.9.2.3 (2/11) 101

........Service Personnel Initial Settings Table 2.9.2.3 (3/11) 102

........Service Personnel Initial Settings Table 2.9.2.3 (4/11) 103

........Service Personnel Initial Settings Table 2.9.2.3 (5/11) 104

........Service Personnel Initial Settings Table 2.9.2.3 (6/11) 105

........Service Personnel Initial Settings Table 2.9.2.3 (7/11) 106

........Service Personnel Initial Settings Table 2.9.2.3 (8/11) 107

........Service Personnel Initial Settings Table 2.9.2.3 (9/11) 108

........Service Personnel Initial Settings Table 2.9.2.3 (10/11) 109

........Service Personnel Initial Settings Table 2.9.2.3 (11/11) 110

........2.9.2.4 TEL/FAX Automatic Switching 111

........2.9.2.5 TAD mode 112

........2.9.2.6 Outline of Parallel Pickup 113

....2.9.3 User's Functions 114

....2.9.4 Location Program 115

........2.9.4.1 Select Menu is shown as below: 116

........2.9.4.1 Location Program (1/2) 117

........2.9.4.1 Location Program (2/2) 118

....2.9.5 Setup 119

........2.9.5.1 Clock Adjustment 120

........2.9.5.2 ID/Password Programming 121

............2.9.5.2.1 TSI/CSI 122

............2.9.5.2.2 Sender ID 123

........2.9.5.3 Machine Settings: 124

............2.9.5.3.1 Auto Answer Mode 125

............2.9.5.3.2 TX Mode Default 126

........2.9.5.4 Dial Options 127

........2.9.5.4 Dial Options Table 128

............2.9.5.4.1 Redial Tries 129

............2.9.5.4.2 Redial Interval 130

............2.9.5.4.3 Dial Prefix 131

........2.9.5.5 Incoming Options 132

............Table 2.9.5.5 Incoming Options 133

............2.9.5.5.1 CNG Count 134

........2.9.5.6 Report Options: 135

............2.9.5.5.2 Distinctive Ring 136

........2.9.5.7 LAN Options: 137

............2.9.5.7 Table 138

............2.9.5.7.1 IP Address 139

............2.9.5.7.2 Subnet Mask 140

............2.9.5.7.3 Default Gateway 141

....2.9.6 User Default Setting 142

....2.9.7 Technical Default Setting 143

....2.9.8 Default Setting of Dial Parameters 144

....2.9.9 Off-line tests 145

........2.9.9.1 Self Diagnosis Flow 146

........Self Diagnosis Report 147

....2.9.10 On-line Tests 148

........2.9.10.1 Typical Transmission Flow Diagram 149

Table of Contents Page

........2.9.10.2 Typical Reception Transmission Diagram 150

2.10 Installation of optional units 151

....2.10.1 Optional units 152

....2.10.2 Memory Board Installation Instruction 153

....2.10.3 Network Card Installation Instruction 154

....2.10.4 G4 Board Installation Instruction 155

3 Brief Technical Description

Electrophotographic Process Flow 156

3.1 Fundamentals of the Electro-Photographic Process 157

3.2 Actual Electrophotographic Process 158

3.3 Board and Units 159

3.4 Overall Dimension and Mechanical Structure 160

4 Disassembly

4.0 General 161

....4.1 Precautions for Parts Replacement 162

....4.2 Tools 163

....4.3 How to Disassemble and Reassemble 164

........Whole Unit Picture 165

........4.3.1 Document Table Cover 166

........4.3.2 Rear Cover and NCU Cover 167

........4.3.3 Main Cover 168

........4.3.4 Operation Unit 169

........4.3.5 NCU Board 170

........4.3.6 MODEM Board 171

........4.3.7 Plate Package 172

........4.3.8 Scanner Unit (CIS) 173

........4.3.9 Stacker Frame 174

........4.3.10 Printer Unit 175

........4.3.11 Fan and Fan Guard 176

........4.3.12 Main Board 177

........4.3.13 Contact Assembly and High-/Low Voltage Power

Supply Boards

........4.3.14 Disassembling the Operation Unit 179

............4.3.14.1 Disassembling the Operation Unit 180

........4.3.15 Disassembling the Scanner Unit (L) 181

........4.3.16 Scanner (CIS) 182

........4.3.17 PC1/PC2 Sensors 183

........4.3.18 Speaker 184

........4.3.19 Scanner Motor 185

........4.3.20 Disassembling the Printer Unit 186

........4.3.21 LED Head 187

........4.3.22 Toner Lockout Board 188

........4.3.23 Stacker Cover 189

........4.3.24 Fusing Unit 190

........4.3.25 Manual Feed Assembly 191

........4.3.26 Back-up Roller, Transfer Roller 192

........4.3.27 Resist Roller, Hopping Roller, Sensor Plates 193

........4.3.28 Eject Guide Assembly 194

5 Adjustments

5.1 Setting of LED Print Head Drive Time 195

....Settings of Technical Function No. 26 (Table 5.1.1) 196

178

Table of Contents Page

....5.2.1 Confirmation Items 197

....5.2.2 Measurement 198

6 Cleaning and Maintenance

6.1 Replacement of Consumables 199

6.2 Routine Inspection 200

6.3 Printer Counter Display/Clear (User) 201

6.4 Printer Counter Display/Clear (Service) 202

6.5 Self-Diagnosis Test 203

6.6 Sensor Calibration Test 204

6.7 LED Test 205

6.8 Tone Send Test 206

6.9 High-Speed Modem Send Test 207

6.10 High-Speed Modem Receive Test 208

6.11 MF Send Test 209

6.12 Tone (TEL/FAX) 210

6.13 Protocol Data Dump Printing 211

6.14 System Reset 212

6.15 Service Codes 213

....Service Code list [Table 6.15.1] (1/2) 214

....Service Code list [Table 6.15.1] (2/2) 215

....G4 Service Code Lists 216

7 Troubleshooting

7.0 Extension cable lists 217

7.1 Overview 218

....7.1 Overall Troubleshooting Flow Chart 219

....7.2 No LCD Operation 220

....7.3 ALARM LED On 221

....7.4 Printing Test Failure 222

....7.5 No Local Copy 223

....7.6 Auto Dial Failure 224

....7.7 Transmission Problem 225

....7.8 Auto Reception Failure 226

....7.9 Reception Problem 227

....7.10 Sensor Calibration Test 228

....7.11 LED Test 229

....7.12 Tone Send Test 230

....7.13 High-Speed Modem Test 231

....7.14 MF Send Test 232

....7.15 Tone (TEL/FAX) Send Test 233

....7.16 No Acoustic Line Monitor 234

....7.17 Power Supply Unit 235

....7.18 No Document Feeding 236

....7.19 Multiple Document Feeding 237

....7.20 Document Skew 238

....7.21 Document Jam 239

....7.22 Printer Unit 240

........7.22.1 Precaution 241

........7.22.2 Troubleshooting Flow Charts of Printer Unit 242

........Table 7.22.2 Alarm Display 243

............Troubleshooting flow chart 1: Top Cover is Open 244

............Troubleshooting flow chart 2: Replace Image Drum

Message

245

Table of Contents Page

............Troubleshooting flow chart 3: Engine Controller Error 246

............Troubleshooting flow chart 4: Fuser Unit Thermal Error 247

............Troubleshooting flow chart 5: Paper Jams 248

............Troubleshooting flow chart 6: No Paper Tray or No

Paper

............Action Items (Printer Unit-LCD Message) Table 7.22.2 250

............Sample Image Problems (Figure 7.22.1) 251

............Troubleshooting flow chart 7: Light or Blurred Output 252

............Troubleshooting flow chart 8: Smeared Background on

Output

............Troubleshooting flow chart 9: Blank Output 254

............Troubleshooting flow chart 10: Vertical Black Stripes on

Output

............Troubleshooting flow chart 11: Evenly Spaced Marks on

Output

............Troubleshooting flow chart 12: Missing Print on Output 257

............Troubleshooting flow chart 13: Vertical White Stripes on

Output

............Troubleshooting flow chart 14: Poor Fusing 259

8 Dipswitch Setting Tables

Portuguese 260

A Board Descriptions

Preface 261 Service Caution 262 A1.1 Unit Configuration and Block Diagram 263

....Block Diagram 264

A2.1 Signal Flow Explanation 265

....1. Copy 266

....2. G3 TX (MH/MR/MMR) 267

....2-1. G3 TX (JBIG): OKIFAX 5900 only 268

....3. G3 RX (MH/MR/MMR) 269

....3-1. G3 RX (JBIG): OKIFAX 5900 only 270

....4. PC Print (Option) 271

....5. PC Scanner (Option) 272

....6. PC-FAX TX (Option) 273

....7. PC-FAX RX (Option) 274

....8. ISDN PC-FAX G3 TX (Option) 275

....9. ISDN PC-FAX G3 RX (Option) 276

....10. ISDN G3 TX (Option) 277

....11. ISDN G3 RX (Option) 278

....12. G4 TX (Option) 279

....13. G4 RX (Option) 280

....14. LAN Print (Option) 281

....A3.1 Toner Low Detection 282

....A3.2 Centronics Parallel Interface 283

....A3.3 Electrophotographic Process 284

....A3.4 Process Operation Descriptions 285

B Print Operation Description

B.1 Mechanical Components 286 B.2 Description of Print Operations 287

....1) Hopping and feeding 288

249

253

255 256

258

Table of Contents Page

....2) Charging 289

....3) Exposure 290

....4) Developing 291

....5) Transfer 292

....6) Fusing 293

....7) Cleaning 294

....8) Cleaning of rollers 295

B.3 Errors 296

....B.3.1 Errors List 297

....B.3.2 Major Trouble Errors 298

........B.3.2.1 Fuse Error 299

........B.3.2.2 Fan Error 300

........B.3.2.3 Paper Feed Monitoring 301

........B.3.2.4 2'nd Tray Communication Error 302

........B.3.2.5 Cover Open 303

....B.3.3 Recoverable errors 304

........B.3.3.1 Toner Low Detection 305

B.4 Other Special Cases 306

....B.4.1 Manual Paper Feed 307

....B.4.2 Cleaning 308

....B.4.2 Diagram - Description of Print Operations 309

C Illustrated Parts List

Illustrated Parts List 310

....Section 1: Cabinet Assembly 311

....Section 2: Control Panel Assy 312

....Section 3: Printer Assembly 313

....Section 4: Base Assembly 314

....Section 5: Frame Assy Scanner - (L) 315

....Section 6: Frame Assy - Scanner (U) 316

....Section 7: Cables, Option Boards 317

D Second Paper Feeder

Preface 318

1. Outline 319

....1.1 Functions 320

....1.2 External View and Component Names 321

2. Mechanism Description 322

....2.1 General Mechanism 323

....2.2 Hopper Mechanism 324

3. Parts Replacement 325

....3.1 Precautions Concerning Parts Replacement 326

....3.2 Parts Layout 327

....3.3 Parts Replacement Methods 328

........3.3.1 Stepping motor (Hopping) 329

........3.3.2 TQSB2 PCB 330

........3.3.3 Hopping Roller Shaft Assy and One-way Clutch Gear 331

4. Troubleshooting 332

....4.1 Precautions Prior to the Troubleshooting 333

....4.2 Preparations for the Troubleshooting 334

....4.3 Troubleshooting Method 335

........4.3.1 LCD Status Message List 336

5. Connection Diagram 337

Table of Contents Page

....5.1 Interconnection Diagram 338

....5.2 PCB Layout 339

6 Parts List 340

E PC-Loading

PC Loading 341

....1. General 342

........1.1 Application 343

........1.2 General 344

........1.3 Note on Explanation 345

........1.4 Related Document 346

....2. Basic Operation 347

........2.1 Supported Functions 348

........2.2 Differences from HSLS 349

........2.3 G4 PC Loading 350

............2.3.1 Operating Conditions 351

....3. PC Loading Procedure 352

........3.1 PC Loading Upon Memory Error Occurrence 353

............3.1.1 Explanation on Procedure 354

............3.1.2 Procedural Sequence Diagram 355

........3.2 PC Loading by Manual Operation 356

............3.2.1 Explanation of Procedure 357

............3.2.2 Procedural Sequence Diagram 358

............3.2.3 Operation Flow 359

........3.3 G4 Board PC Loading Procedure 360

............3.3.1 Explanation of Procedure 361

............3.3.2 Sequence Diagram 362

............3.3.3 G4 PC Loading Flow 363

....4. LCD Messages 364

....5. Buzzer Sounding Patterns 365

........5.1 Upon Start of PC Loading 366

........5.2 Upon Normal End 367

........5.3 Upon Error Occurrence 368

....6. List of Error Causes and Corresponding Codes 369

....7. Cautions 370

....8. Loading Processing Time 371

........8.1 Main Board 372

........8.2 ISDN Option Board 373

Service Manual for OF53/56Plus

7 Troubleshooting

............Overall Troubleshooting Flowchart 374

Page: 2

Service Guide OKIFAX 5700/5900

Chapter 0 Introduction

This document may not be reproduced without the written permission of Okidata Training and Publications. Every effort has been made to ensure the accuracy of the information contained in this training course. Okidata is not responsible for errors beyond its control.

Contact

Please address any comments on this publication to: Mailing Address Okidata

Training and Publications 2000 Bishops Gate Blvd. Mount Laurel, NJ 08054-3499

Web Site www.okidata.com

OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.; marques deposee de Oki Electric Industry Company, Ltd.; marca registrada, Oki Electric Industry Company, Ltd.

IBM, PC, PC-DOS, and Proprinter XL are registered trademarks of International Business Machines Corporation. Microsoft and MS-DOS are registered trademarks and Microsoft Basic, Windows, TrueImage, and TrueType are

trademarks of Microsoft Corporation. Okilink II is a trademark of Oki Electric Industry Company, Ltd. ZIP Code is a registered trademark of the United States Postal Service.

1.1 General Performance

Type of appearance

Desktop typel

Applicable lines

PSTN (Public switched telephone network)l PBX (Private branch exchange)l ISDN (Integrated service digital network)l LAN (Local area network)l

Note: ISDN and LAN are option.

Compatibility

ITU-T Group 3 facsimile transceiverl ITU-T Group 4 facsimile transceiver (option)l

Document width

Max. 216 mm (8.5 inches [North American Letter])l Min. 148 mm (5.83 inches [ISO A5 size])l

Effective reading width

(TX):

Max. 215.4 mm (NA Letter)l

208.6 mm (ISO A4 size)l

(RX):

211.3 mm (NA Letter)l

211.3 mm (ISO A4 size)*1l

* Printing width will be 206 mm

Scanning length

128 mm to 356 mm (5.06 inches to 14 inches)l (Length setting: Long document s(1500 mm) are also available.)

Automatic document feeder (ADF)

50 sheets (NA Letter/A4-size: 20-lb/75 gm Oki Data recommended paper)l 30 sheets (North American Letter/A4-size: 16 to 28-1b bond/60-105 gm)l

Recording paper or sheet

1st cassette: North American Letter/NA Legal/A4-size plain paper cut 250 sheets capacity l (20-lb/75 gm) 2nd cassette (option): North American Letter/NA Legal/A4-size plain paper cut 500 sheets l capacity (20-lb/75 gm) Manual paper feeder: Transparency for overhead projector, applicable. sheet size: NA l Letter/NA Legal/A4-size * : Oki Data Recommended paper

Printable width

North American: 211.3 mm (203.2 mm for assured quality)l North American Legal: 211.3 mm (203.2 mm for assured quality)l ISO A4: 206.0 mm (197.3 mm for assured quality)l

Printable length

NA Letter: 273.4 mm (10.76 inches) / 266.7 mm (10.49 inches) for assured qualityl NA Legal: 349.6 mm (13.76 inches) / 342.9 mm (13.49 inches) for assured qualityl ISO A4: 291 mm (11.46 inches) / 284.3 mm (11.19 inches) for assured qualityl

Copy stacker

Face down stacking: Max. 200* sheetsl

Face up stacking: Max. 10* sheetsl *Note 1: Oki Data Recommended paper *Note 2: Face down or face up stacking is changeable by the lever.

Scanning resolution

Page: 3

Service Guide OKIFAX 5700/5900

Chapter 1 General Information

a) Horizontal

300 dots per inch (Note: 600 dpi x 15.4 mm; copy is available)l

b) Vertical

300 dots per inch, 15.4, 7.7 and 3.85 lines per mm (Note: 300 dpi x 300 dpi; Transmission l is available.

Scanning method

2592 bits contact image sensorl

Recording resolution) a) Horizontal: 600 dots/inch b) Vertical:

Variable:

STD mode (A4: 3.85 to 5.06 line/mm) (Letter: 3.85 to 5.28)l FINE mode (A4: 7.7 to 9.3 line/mm) (Letter: 7.7 to 10.57)l EX-FINE mode : (A4: 15.4 line/mm) (A4 15.4 to 19.87 line/mm) (Letter: 15.4 to 21.15)l EX-FINE (300 dot/inch): (A4: 300 to 387 mm/line) (Letter: 300 to 412)l

Fixed:

EX-FINE mode : 300 dot/inch, 15.4 line/mm l FINE mode: 7.7 line/mml STD mode: 3.85 line/mml PC-Print: 600 dot/inch, 300 dot/inchl

Printing method Electrophotographic printing

211.3 mm (2496 bits) LED printheadl

Minimum scan line time for reception

When receiving from OKIFAX or ECM: 0 msl

When receiving from non- OKIFAX and non ECM: 10 ms at 3.85 line/mm; 5 ms at 7.7 l

line/mm, 15.4 line/mm

Print speed

Max. 10 sheets per minute (at NA letter size) l

Coding scheme

Modified Huffman (MH)l

Modified READ (MR)l

Modified Modified READ (MMR)l

JBIG (only for OKIFAX 5900)l

Modem (Rev. 2)

ITU-T Rec. V.29: 9600 bps for use on point-to-point 4-wire leased telephone type circuits.l

ITU-T Rec. V.27 ter: 4800 bps modem for use in GSTN (General Switched Telephone l

Network)

ITU-T Rec. V.21 channel 2: 300 bps duplex modem for GSTNl

ITU-T Rec. V.17: 2-wire modem for fax applications up to 14.4 kbpsl

ITU-T Rec. V.34l

Transmission speed

2.5 sec. per sheet of ITU-T No. 1 evaluation test chart (for OKIFAX 5900)l

3.0 sec. per sheet of ITU-T No. 1 evaluation test chart (for OKIFAX 5700)l

Note: This is Phase C time at 3.85 line/mm.

Protocol

ITU-T Rec. T.30l

ITU-T Rec. G4 Class 1 (option)l

OKI special protocols: High-speed protocol (G3)l

Error correction mode (ECM)

ITU-T ECMl

Image memory

Basic mode: 2.5 M-byte (OKIFAX 5700) & 4.5 M-byte (OKIFAX 5900)l

Optional memory: 2.0/4.0 M-bytel

Liquid crystal display (LCD)

Four lines of 20 characters for operation guidance, check and various kinds of informationl

Power source

Nominal input voltage 120 VAC for ODA versionl

Nominal input voltage 230 VAC for INT'L versionl

MFP (Multi- Function Peripheral) function

PC Printer Functionl

PC Scanner Functionl

PC Fax Modem Functionl

Note: For details, see "Product Specification for MFP". Hardware is standard and software is

Bi-Centro interface.

ISDN function (option)

G4 function l ISDN G4: Communicationl ISDN G3: Communicationl ISDN: Report and Listl

Network print service

Netwarel TCP/IPl Windows NT/95/3.1l T600 dpi, 10 ppml

Note: For details, see "Product Specification for Network Print Service"

NA = North America

Service Guide OKIFAX 5700/5900

1.2 General User's Function

1) Transmission 1

Transmit mode

Automatic transmit model Manual transmit model

Instant Dialing

Delayed feeder transmission

Memory transmission

40 sessionsl

Delayed memory transmission (within 3 days)

20 specified times for OKIFAX 5700l 30 specified times for OKIFAX 5900l

Sequential broadcast (Memory)

150 stations for OKIFAX 5700l 240 stations for OKIFAX 5900l

Delayed broadcast

20 specified times for OKIFAX 5700l 30 specified times for OKIFAX 5900l

Confidential message transmission

Feeder Confidential TXl Memory Confidential TXl

Relay broadcast initiate

Feeder Relay broadcast initiatel Memory Relay broadcast initiatel

Polling transmission

Feeder Polling TXl Memory Polling TXl

Bulletin Poll transmission (When Box number is opened).

16 boxesl

Batch transmission

Priority transmission

Transmission preparation (Feeder)

Page: 4

Chapter 1 General Information

2) Reception 1

Receive mode

Automatic receive model Manual receive model TEL/FAX receive model TAD model Memory receive model Forwarding model

Memory only reception

No toner/No paper reception (memory)

Confidential message reception

16 mail boxesl

Fax forwarding for incoming calls

Fax forwarding for no toner/no paper reception

Polling reception

3) Convenience 1

Dual access

Automatic redial

Last number redial (Manual redial)

Local copy of a document, including multiple copies

99 copies max.l

Sender identification (Sender ID)

Personal identification (Personal ID)

TSI/CSI: Local telephone number

Acoustic monitor (only TX mode)

5 level selectablel

Automatic alternate selecting call (FAX No. + FAX No. can be registered in one-touch keys).

OKIFAX 5700: Speed Dial (1 to 40) are assigned to one-touch keys.l OKIFAX 5900: Speed Dial (1 to 80) are assigned to one-touch keys.l

Half-tone transmission (at FINE resolution)

64 scale gradationsl

Page re-transmission (Only when memory TX mode)

Distinguishing text from pictures

Vertical reduction printing (Reduction rate is from 100% to xx%). Note: xx is Letter 72.8%, A4 77.5%

Smoothing printing In case of 8 dot/mm x 3.85 lines/mm --> 300 dot/inch x 784 lines/inch

Auto dialing

Speed dialing:l OKIFAX 5700: 1 to 140 (1 to 40 are assigned to one-touch keys) OKIFAX 5900: 1 to 230 (1 to 80 are assigned to one-touch keys)

Group dialing: 20 groupsl

Keypad dialingl

Chain dialingl

Mixed dialingl

Real-time dialing Dialing with off hook condition or when the HOOK key is pressed.

Automatic pause signal insertion

Local copy

Telephone directory (Alpha/Location) dialing

TEL/FAX automatic switching

TAD mode (for external telephone answering device)

Session number

Closed user group (Direct mail rejection)

Contrast and resolution control

Key touch tone

Printer counter display (For drum, toner, print, and scan)

Quick scanning

Time and date setting

Language selection

2 languages (LCD and Report)l

Distinctive ring detect

Restricted access

Beep sound

4) Reports

Function list

Configuration

Phone directory

Group directory

Activity report

Active memory files

Broadcast

Protocol dump (G3 and G4)

NIC configuration

Log. report

G4 Log. report

Self diagnosis report

5) Report options

MCF. (Single-Loc.)

MCF. (Multi-Loc.)

Image in MCF.

Error report (MCF).

1.3 General Maintenance Functions

1) Local tests 1

Self-diagnosis

Main board

CPU ROM/RAM checkl Flash memory check (Program, Language, and Default)l Modeml RAM checkl Toner cartridgel Option memory checkl

DEVICE ID

LAN Board check (option)l

ISDN board (option)

CPU ROM/RAM checkl

Sensor calibration (Adjustment of scanning level)

LED test

Tone send test (When NCU board is installed)

High-speed modem send test (When NCU board is installed)

High-speed modem receive test (When NCU board is installed)

MF tone test (When NCU board is installed)

Tone (TEL/FAX) test (When NCU board is installed)

Loop back 1 (When ISDN option board is installed)

Loop back 2 (When ISDN option board is installed)

INFO0 sending (When ISDN option board is installed)

INFO1 sending (When ISDN option board is installed)

INFO2 sending (When ISDN option board is installed)

INFO3 sending (When ISDN option board is installed)

Pulse (1kHz) send (When ISDN option board is installed)

Pulse (2kHz) send (When ISDN option board is installed)

Pulse (N2kHz) send (When ISDN option board is installed)

Page: 5

Service Guide OKIFAX 5700/5900

Chapter 1 General Information

2) Technical setup

3) System reset

All data clearl Location data clearl Configuration data clearl

4) Default type set

5) PC loading

6) G4 PC loading

Page: 6

Service Guide OKIFAX 5700/5900

Chapter 1 General Information

1.4 General Appearance

Figure 1.4.1 shows the general appearance of the OKIFAX 5700/5900.

Figure 1.4.2 Control Panel for OKIFAX 5700/5900.

Service Guide OKIFAX 5700/5900

Chapter 1 General Information

1.4.1 General Appearance of OKIFAX 5700/5900

Figure 1.4.1 shows the general appearance of the OKIFAX 5700/5900.

Page: 7

Figure 1.4.1 General Appearance of OKIFAX 5700/5900.

Telephone Directory P6

Page: 8

Service Guide OKIFAX 5700/5900

Chapter 1 General Information

1.4.2 Control Panel

Page: 9

Service Guide OKIFAX 5700/5900

Chapter 1 General Information

Page: 10

Service Guide OKIFAX 5700/5900

Chapter 1 General Information

1.5 Basic Performance Specifications

Table 1.5.1 (1/8) Basic Performance Specifications

Table 1.5.1 (2/8) Basic Performance Specifications

Table 1.5.1 (3/8) Basic Performance Specifications

Table 1.5.1 (4/8) Basic Performance Specifications

Table 1.5.1 (5/8) Basic Performance Specifications

Table 1.5.1 (6/8) Basic Performance Specifications

Table 1.5.1 (7/8) Basic Performance Specifications

Table 1.5.1 (8/8) Basic Performance Specifications

Service Guide OKIFAX 5700/5900

Chapter 1 General Information

Table 1.5.1 (1/8) Basic Performance Specifications

No. Item Specifications 1

Applicable line 1) PSTN (Public switched telephone network)

2) PBX (Private branch exchange)

3) ISDN (Integrated services digital network): Option

4) LAN (Local area network): Option

Line interface

1) Impedance 600 Ohms balanced Note: Impedance may differ by the requirement of PTT.

2) Sending power level 0 dBm to -15 dBm range (Adjustable in 1 dB steps. Technical Setup No. 21)

3) Receiving power level 0 dBm to -40 dBm (In case of V.34 TX/RX, -3 to -43 dBm

Type of document to be transmitted

1) Width Max. 216 mm (NA Letter) Min: 148 mm (ISO A5 size) Note: Effective reading width is NA Letter 215 mm)

Page: 11

2) Length Min. 128 mm Max. 356 mm (14 inches)

Long document detection: 380 mm, or 150 mm * Technical Setup No. 10 (To enable or disable the long document scanning)

3) Thickness Based on common bond paper a) 0.08 to 0.13 mm for multiple page feeding b) 0.06 to 0.15 mm for single page feeding

4) Shape Rectangular

5) Opacity Documents allowing less than 40% of the scanner source light to pass through them.

Service Guide OKIFAX 5700/5900

Table 1.5.1 (2/8) Basic Performance Specifications

No. Item Specifications 4

Effective reading width

Page: 12

Chapter 1 General Information

Document width Communication

ISO A4 (210 mm)

Mode/Paper width

G3/A4 208.6 mm for TX

[INTL] NA letter (216 mm)

G3/A4 215.4 mm for TX

[US/CANADA]

Note (*1): Printing width will be 206 mm.

No. Item Specifications 5

Automatic document feeder

Max. 50 documents: 20 lb./75gm NA Letter or A4 size paper.

Effective reading width Copy size

211.3 mm for local copy

(ADF)

Max. 30 documents: 16 to 28/60 to 105gm; NA or A4 size paper Documents shall be placed face down on ADF stacker.

Document skew Max. 1.0 mm skew over any advance of 100 mm.

The occurrence of skew exceeding 1 mm per 100 shall be 0.5% or less.

Document jam detection 1) Transmission will stop and line disconnection will occur when the

end of a document is not detected within 380 mm after scanning begins (except for the long document scanning. Technical Setup No.

10)

2) A jam will also be declared if the document does not reach the scanning position within 5 seconds after the start of a document feed.

Letter

Note: When a jam is detected during message transmission from the feeder, the machine will stop scanning and disconnect the line, but its receiving capability will remain valid.

Document jam removal Manual release

Service Guide OKIFAX 5700/5900

Chapter 1 General Information

Table 1.5.1 (3/8) Basic Performance Specifications

No. Item Specifications 9

Document stacking Documents up to 297 mm in length, which meet the basic

weight and thickness specification, will exit on the stacker, and documents of Letter or A4-size will stack in sequence.

The first sheet will be fed first in the feeder and will exit on the stacker with printing side down.

Recording paper or sheet For the first or second recording paper cassette:

1) Type: Plain paper cut (Bond paper: Xerox 4200 type or equivalent)

2) Size: ISO A4 210 mm x 297 mm NA Letter 215.9 mm x 279.4 mm / 8.5 inch x 11 inch NA Legal 14: 215.9 mm x 355.6 mm / 8.5 inch x 13 inch

3) Weight: 16 lbs to 24 lbs/60 to 105 gm base weight Base weight is defined as the weight of 500 sheets of 431.8 mm (17 inch) by 558.8 mm (22 inch) or 1 sheet size 1000 mm by 1000 mm.

Page: 13

Recording paper cassette first cassette

second cassette

4) Thickness: 0.08 mm to 0.13 mm

5) Condition: New paper For the manual loading feeder

1) Type: Plain paper, colored paper, printed paper, envelope

2) Size: LA Letter/A4/NA Legal/Executive/A5/A6/etc.

3) Weight, thickness and condition: Same as above Note: One single sheet should be loaded on the manual paper

feeder for one occasion. For best results use Oki Data recommended papers

1) Xerox 4200 (20 - lb/75 gm base weight paper)

2) L-type paper for photo-printers Up to 250 sheets/cassette

(Oki Data recommended paper) Up to 500 sheets/cassette

(Oki Data recommended paper)

Service Guide OKIFAX 5700/5900

Table 1.5.1 (4/8) Basic Performance Specifications

No. Item Specifications 12

Effective recording area

Page: 14

Chapter 1 General Information

1) Printable area Letter Size A4 Size 14 inch Legal Size 13 inch Legal Size

inch mm inch mm inch mm inch mm

PL 11 279.4 11.7 297 14 355.6 13 330.2

PW 8.5 216 8.27 210 8.5 216 8.5 216

EL 10.76 273.4 11.46 291 13.76 349.6 12.76 324.2

EW 8.32 211.3 8.11 206 8.32 211.3 8.32 211.3

T .12 3 0.12 3 0.12 3 0.12 3 B .12 3 0.12 3 0.12 3 0.12 3 L .09 .08 0.08 2 0.09 2.3 0.09 2.3 R .09 .08 0.08 2 0.09 2.3 0.09 2.3

1) Guaranteed printing area

Letter Size A4 Size 14 inch Legal Size 13 inch Legal Size

inch mm inch mm inch mm inch mm

PL 11 279.4 11.7 297 14 355.6 13 330.2

PW 8.5 216 8.27 210 8.5 216 8.5 216

EL 10.5 266.7 11.2 284.3 13.5 342.9 12.5 317.5

EW 8.0 203.2 7.77 197.3 8.0 203.2 8.0 203.2

T 0.25 6.35 0.25 6.35 0.25 6.35 0.25 6.35 B 0.25 6.35 0.25 6.35 0.25 6.35 0.25 6.35 L 0.25 6.35 0.25 6.35 0.25 6.35 0.25 6.35 R 0.25 6.35 0.25 6.35 0.25 6.35 0.25 6.35

Note: The printable area means the area allowing actual printing at the time of receiving. The guaranteed printing

area means the area where the printing quality is guaranteed.

These tables do not include vertical and horizontal addressing error (+/- 3 mm) of recording paper.

+ 676 hidden pages

Okidata OKIFAX 5900, OKIFAX 5700 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual