Note: This Adobe Acrobat version of the Okidata Service Training Manual was built with
the pictures rendered at 300 dpi, which is ideal for printing, but does not display well
on most displays.
OKIDATA has taken care to insure that the information is complete, accurate and up-to-date. However, OKIDATA assumes no
responsibility for errors or omissions which may occur. All the information provided is subject to change from time to time at the
sole discretion of OKIDATA.
Table of ContentsPage
Service Manual for OF5300/5600
0 About This Manual
Read Me First1
Copyright2
OKIFAX 5050 Service Authorization3
OKIFAX 5050 ADDENDUM to OKIFAX 5300/5600 Service
Manual
............B2.3.2.4 2'nd Tray Communication Error (Printer Alarm 2)278
............B2.3.2.5 Cover Open279
........B2.3.3 Recoverable Errors280
............B2.3.3.1 Toner Low Detection281
............Composition282
Table of ContentsPage
............Operation283
............Operation during toner full state284
............Operation during toner low state285
............Low Toner Alarm286
........B2.3.2.3 Paper Feed Monitoring287
C Circuit Diagrams
C.1 General Information288
D Illustrated Parts List
Assembly289
1: Cabinet Assembly290
2: Control Panel Assembly291
3A: Printer Assembly (1 of 2)292
3A: Printer Assembly (2 of 2)293
4A: Base Assembly (1 of 2)294
4A: Base Assembly (2 of 2)295
5: Scan Unit296
6: Paper Guide Assembly297
7: Cables298
8: Option Telephone299
9A: Second Paper Feed (Option)300
9B: Second Paper Feed (Option)301
10: Miscellaneous302
....Whole Unit303
....Consumables304
....Options305
....Packaging306
....User's Manuals307
....Service (Technical) Manuals308
E Board Layout
Diagram309
F Second Paper Feeder
1. Outline310
....1.1 Functions311
....1.2 External View and Component Names (Figure 1-1)312
2. Mechanism Description313
....2.1 General Mechanism314
....2.2 Hopper Mechanism315
3. Parts Replacement316
....3.1 Precautions Concerning Parts Replacement317
....3.2 Parts Layout318
....3.3 Parts Replacement Methods319
........3.3.1 Stepping Motor (Hopping)320
........3.3.2 TQSB2-PCB321
........3.3.3 Hopping Roller Shaft Assy and One-way Clutch
Gear
322
Table of ContentsPage
4. Troubleshooting323
....4.1 Precautions Prior to the Troubleshooting324
....4.2 Preparations for the Troubleshooting325
....4.3 Troubleshooting Method326
........4.3.1 LCD Status Message List 327
5. Connection Diagram328
....5.1 Interconnection Diagram329
....5.2 PCB Layout330
6. Parts List331
G RMCS System
Introduction332
1. Notes to Users333
....1.1 Identifying the Packaged Contents334
....1.2 Required Devices335
....1.3 Connectable Peripheral Equipment336
2. Setup337
....2.1 Mounting338
........2.1.1 Mounting Procedures339
....2.2 Installation340
........2.2.1 Registering the RMCS Basic System341
........2.2.2 Registering the Facsimile Model No.342
........2.2.3 Deleting the Facsimile Model No.343
........2.2.4 Updating the Password344
........2.2.5 Updating the Dip Switches345
........2.2.6 Deleting the RMCS Basic System346
3. RMCS Basic Operation347
....3.1 Activating and Terminating the system348
........3.1.1 To Activate349
........3.1.2 Entering the ID and Password350
....3.2 TEL Directory351
........3.2.1 To Terminate352
........3.2.2 Selecting Destination Drive353
....3.3 Main Menu354
....3.4 Environment Setting355
4. Message Modifying Tool356
....4.1 Activating the Program357
....4.2 Modifying Message358
........4.2.1 File Selection359
....4.3 Saving Message360
........4.3.1 Confirmation361
....4.4 Loading Message362
........4.4.1 Confirmation363
....4.5 Other Message File364
H Product Service Bulletins
Table of ContentsPage
H.1 General Information365
....OKIDATA'S Web Site366
....Faxable Facts367
....OKILINK II368
I Recommended Spare Parts List (RSPL)
I. General Information369
....OKIDATA'S Web Site370
....Faxable Facts371
....OKILINK II372
Service Manual for OF5300/5600
Chapter 0 Introduction
Kit Contents
This Read Me First SheetQuick Start Guide
Certification ManualHardware Handbook
Service ManualPC Interface Kit
Missing Items
If any items are missing, please contact OKIDATA Order Processing at the appropriate number listed
below.
United States / Latin America
Facsimile:609-222-5022
Voice:800-727-8654
Canada
Facsimile:905-238-4421
Voice:905-238-4250
Page: 1
You must provide the information listed below.
OKIDATA Authorization Number (Dealer Number)
OKIDATA Customer Number
Order Acknowledgment Number (on the invoice)
Part Number of Kit
Completing the Course
Refer to the Certification Manual for information on completing the course.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 2
Service Manual for OF5300/5600
Chapter 0 Introduction
Disclaimer
This document may not be reproduced without the written permission of OKIDATA Training and
Publications. Every effort has been made to ensure the accuracy of the information contained in this
training course. OKIDATA is not responsible for errors beyond its control.
Copyright / About Information
Copyright 1997 by OKIDATA All rights reserved.
First Release P/N 59278301 September, 1997
Written by OKIDATA Training and Publications
Contact
Please address any comments on this publication to:
Mailing Address
OKIDATA
Training and Publications
532 Fellowship Road
Mount Laurel, NJ 08054-3499
Web Site Telephone - (609) 235-2600
Facsimile - (609) 222-5320
Okilink Login Name - Technical Training
Copyright Listing
OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.; marques deposee de Oki
Electric Industry Company, Ltd.; marca registrada, Oki Electric Industry Company, Ltd.
Faxable Facts is a trademark, All Rights Reserved, 1993
IBM, PC, PC-DOS, and Proprinter XL are registered trademarks of International Business Machines
Corporation.
Microsoft and MS-DOS are registered trademarks and Microsoft Basic, Windows, TrueImage, and
TrueType are trademarks of Microsoft Corporation.
www.OKIDATA.com
Okilink II is a trademark of Oki Electric Industry Company, Ltd.
ZIP Code is a registered trademark of the United States Postal Service.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 3
Service Manual for OF5300/5600
Chapter 0 Introduction
May, 1998
RE: OKIFAX 5050 Service Authorization
Dear Okidata Facsimile Dealer:
Okidata is proud to announce the addition of the OKIFAX 5050 to our facsimile product line.
Enclosed is the OKIFAX 5050 Service Information Addendum, which will assist you in your efforts to
support this product. This addendum is to be used with the OKIFAX 5300/5600 Service Manual.
There is no need to complete a Certification Test for the OKIFAX 5050. All OKIFAX 5300/5600
Authorized Service Providers will automatically be authorized to perform warranty repairs on the OKIFAX
5050.
If you haven’t already, please visit Okidata’s Web Site at www.okidata.com. The Business Partner
Exchange (BPX) is your best link for current service and support information. Documentation (both user
and service) is available on-line.
Recommended Spare Parts Lists, Product Specifications, and Product Service Bulletins are just a few of
the many things available through the BPX. Check it out!
Sincerely,
Patrick J. Giacobbe
Manager, Training and Publications
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 4
Service Manual for OF5300/5600
Chapter 0 Introduction
Functionality
The OKIFAX 5050 is technically similar to the OKIFAX 5300. The physical appearance is identical to the
OKIFAX 5300; however, the OKIFAX 5050 is strictly a stand-alone facsimile product. Although there is a
PC Interface connection socket on the OKIFAX 5050's Main Control Board, this socket is not functional,
and the PC Interface cannot be used on this product. This socket will only be used to update Flash ROM
using the High Speed Loading System.
In addition, the OKIFAX 5050 will only accept the 1.5 MB Memory Option (with battery back-up), and the 1
MB Memory Option (without battery back-up). Other than the lack of PC Interface and optional memory
capability, there are no other functional or operational differences between the OKIFAX 5050 and the
OKIFAX 5300.
Hardware
There are two hardware (spare part) differences between the OKIFAX 5050 and OKIFAX 5300. The
following parts are unique to the OKIFAX 5050:
1. Main Control PCB (E17-3 PCB)
2. Operator Panel Assembly (Contains the OKIFAX 5050 logo)P/N 55083210
P/N 55083101
Firmware
For First Production Release Firmware Information, refer to Product Bulletin # E708 (on the back of this
sheet).
Standard Memory
The OKIFAX 5050 has 256kb of standard document storage memory.
Documentation
OF5050 User Guide
OF5050 Quick Start Guide P/N 59286501
Options
1.5 MB Expansion Memory with Battery Back-up
1.0 MB Expansion Memory without Battery Back-upP/N 70029101
500 Sheet Letter/Legal Paper TrayP/N 70029401
Telephone HandsetP/N 70031801
Consumables
Drum and toner
Toner CartridgeP/N 52106701
Image Drum KitP/N 56116901
Service Procedures
When servicing the OKIFAX 5050, refer to the maintenance procedures for the OKIFAX 5300 in the
OKIFAX 5300/5600 Service Manual. The OKIFAX 5300 procedures apply to the OKIFAX 5050.
P/N 59286401
P/N 70031501
same as the OKIFAX 5300/5600
Service Authorization
All OKIFAX 5300/5600 Authorized Service Providers will automatically be authorized to perform warranty
repairs on the OKIFAX 5050.
This Flash firmware version is incorporated in first production release of the OKIFAX 5050.
Changes:
None (First Production Release)
Note:
The OKIFAX 5050 uses Flash ROM to store firmware and configuration changes. These ROMS
are not socketed, and cannot be physically replaced. The Flash ROM version is field upgradable using
two methods:
1.
Replace the OKIFAX 5050 Main Control PCB (E17-3 PCB, part number 55083101). Replacement
boards should always contain the current version firmware.
2.
Use the Remote Management Center System (RMCS) to upgrade Flash ROM remotely via the
telephone. The "RMCS" is a remote diagnostic system, that may be purchased by authorized
OKIDATA dealers that allows remote programming and diagnosis of OKIFAX machines via
telephone. The OKIFAX 5050's Flash Firmware can also be updated remotely using this tool. For
more information regarding the availability and/or purchase of an OKIFAX RMCS system, please
contact your OKIDATA Sales Representative.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
(01) Type of appearance
Desktop type
(02) Applicable lines
Public switched telephone
network (PSTN)
Private branch exchange (PBX)
(03)Compatibility
ITU-T Group 3 facsimile
transceiver
(04)Document width
Max. 216 mm (8.5 inches [North
American Letter])
Min. 148 mm (5.83 inches [ISO
A5 size])
(05)Effective reading width
Max. 215 mm (8.46 inches)
(06)Scanning length
128 mm to 356 mm (5.06 inches
to 14 inches)
(Length setting: Infinite is also
available.)
(07)Automatic document feeder (ADF)
30 sheets (Letter/A4-size: 20-1b
bond.)
15 sheets (Letter/A4-size: 13 to
28-1b bond
(08) Recording paper or sheet
Page: 6
Service Manual for OF5300/5600
Chapter 1 General Information
First cassette:
Second cassette (Option):
Manual loading feeder:
(Single Sheet Feeder)
*: Oki Data recommended paper
(09)Printable width
North American Letter:
North American Legal:
ISO A4:
(10)Printable length
NA Letter/NA Legal/A4-size plain paper cut
250 sheets capacity (20-1b bond*)
NA Letter/NA Legal/A4-size plain paper cut
500 sheets capacity (20-1b bond*)
• Manual loading feeder:
Transparency for overhead projector, applicable.
Sheet size: NA Letter/NA Legal/A4-size
211.3 mm (8.32 inches) / 203.2 mm (8 inches) for assured
quality
211.3 mm (8.32 inches) / 203.2 mm (8 inches) for assured
quality
206 mm ( 8.11 inches) / 197.3 mm (7.77 inches) for
assured quality
Letter:
Legal:
ISO A4:
Copy stacker
(11)
Max. 100 sheets (20-lb bond, Oki
Data recommended paper)
(12)Scanning resolution
a) Horizontal
300 dots/inch
b) Vertical
Transmission mode: 3.85 line/mm (STD)
COPY mode:7.7 line/ mm (FINE
(13)Scanning method
2592 bits contact image sensor
(14)Recording resolution
a) Horizontal:
300 dots/inch
b) Vertical
Variable: Automatically adjusted to the paper length.
Fixed: STD mode: 3.85 line/mm
(15)Recording method
211.3 mm (8.32 inches / 2496
bit) or 216.7 mm (8.53 inches /
2560 bit) LED Head
(16)Minimum scan line time for
reception
When receiving from OKIFAX or
ECM:
When receiving from non-
OKIFAX and non ECM:
(17)Print speed
Max. 8 sheets per minute
(18)Preheating time
Approx. 20 sec. (Standby to
Print)
(19)Coding scheme
Modified Huffman (MH)
Modified READ (MR)
Modified Modified READ (MMR)
273.4 mm (10.76 inches) / 266.7 mm (10.49 inches) for
assured quality
349.6 mm (13.76 inches) / 342.9 mm (13.49 inches) for
assured quality
291 mm (11.46 inches) / 284.3 mm (11.19 inches) for
assured quality
7.7 line/mm (FINE)
300 dot/inch (EX.FINE)
300 dot/inch (EX.FINE
(300 to 395 dot/inch),
STD mode (3.85 to 5.06 line/mm)
FINE mode (7.7 to 10.13 line/mm)
EX-FINE mode (15.4 to 20.24 line/mm)
1M byte memory board can be added. (OKIFAX 5300)
One of either 1M byte or 2M byte memory board can be
added. (OKIFAX 5600)
(26)Liquid crystal display (LCD)
Two rows of 20 characters for
operation guidance, check and
various kinds of information
(27) Power source
Nominal input voltage 120 VAC
for ODA version
Nominal input voltage 230 VAC
for INT’L version
(28) MFP (Multi- Function Peripheral)
function (Option)
The CTR board provides the
MFP function
PC Printer Function
PC Scanner Function
PC Fax Modem Function
Location Programming Function
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Manual for OF5300/5600
Chapter 1 General Information
(01)Transmit mode
Automatic transmit mode
Manual transmit mode
(02)Receive mode
Automatic receive mode
Manual receive mode
TEL/FAX automatic switchover mode
TAD mode
PC mode
(03)Dual access
(04)Voice request
(05)Automatic redial
(06)Last number redial (Manual redial)
(07)Local copy including multiple copies
Group dialing OKIFAX 5300: 10 dialing groups (Maximum of 79 locations each)
OKIFAX 5600: 20 dialing groups (Maximum of 129 locations each)
(29)Real-time dialing
In case of optional handset is installed or Hook key
(30)Automatic pause signal insertion
(31)Manual feeder local copy
(32)Telephone directory (Alpha search) dialing
(33)TEL/FAX automatic switching
(34)Time and date printing
(35)Closed users group (Direct mail rejection)
(36)Transmission contrast and resolution control
(37)Key touch tone
(38)Printer counter display (For drum, toner, total print)
(39)Total page counter (Scan)
(40)Quick scanning
6 second minimum for A4 size 3.85 Lines per mm for OKIFAX 5300
3 second minimum for A4 size 3.85 Lines per mm for OKIFAX 5600
(41)Date and clock adjustment
(42) PC interface
Standard
(43)Language selection
Available
English / Spanish
English / French
(44)Fax forwarding
OKIFAX 5600 only
(45)Reports
Activity report
Protocol report (Service man setting)
Message confirmation report (Single address or multiple addresses)
Broad cast entry report (Broadcast)
Transmission error report
Confidential reception report
Configuration report
Telephone directory
Power outage report
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
(02) Sensor calibration (Adjustment of scanning level)
(03) LED test
(04) Tone send test
(05) Multi-frequency (MF) send test
(06) High-speed modem send test
(07) High-speed modem receive test
(08) Tone (TEL/FAX) test
(09) Remote diagnosis
(10) System reset
(11) Service default report (Machine setting for service engineer)
Page: 8
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Manual for OF5300/5600
Chapter 1 General Information
Figure 1.4.2 shows the general appearance of the OKIFAX 5300/5600
General Appearance of OKIFAX 5300/5600 (Figure 1.4.2)
Page: 9
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)