OKI ML3310e, ML3311e Help Guide

ML 3310e/3311e

SEL

SHIFT TOF

FF/LOAD

Micro Feed Down

POWER ALARM

Micro Feed Up

GROUPEXIT

ITEM SET

QUIETPARKTEAR

CHARACTER PITCH

PRINT QUALITY

NLQ

10 12 15

English

HSD

UTL

SSD

20 PROP

Help Guide

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki assumes no responsibility for the results of errors beyond its control. Oki also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by Oki.

First edition March 1996.

Written and produced by the Oki Documentation Dept.

Oki and Microline are registered trademarks of Oki Electric Industry Company, Ltd.

ENERGY STAR is a trademark of the United States Environmental Protection Agency.

Epson is a registered trademark of Epson America, Inc.

IBM is a registered trademark of International Business Machines Corp.

This product complies with the requirements of the Council Directives 89/336/EEC and 73/23/EEC on the approximation of the laws of the member states relating to electromagnetic compatibility and low voltage.(CE)

As an ENERGY STAR Partner , Oki has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Safety Instructions

Your Oki printer has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the printer:

• Read the setup instructions in this handbook carefully. Be sure to save it for future reference.

• Read and follow all warning and instruction labels on the printer itself.

• Unplug the printer before you clean it. Use only a damp cloth; do not use liquid or aerosol cleaners.

• Place your printer on a firm, solid surface. If you put it on something unsteady, it may fall and be dama ged; if you place it on a soft surface, such as a rug, sofa, or bed, the vents may become blocked, causing the printer to overheat.

• To protect your printer from overheating, make sure all openings on the printer are not blocked. Do not put the printer on or near a heat source, such as a radiator. Allow enough room around the printer for adequate ventilation.

• The printhead can get quite hot when it has been printing for a length of time. Do not touch the printhead until it has had a chance to cool off.

• Do not use your printer near water, or spill liquid of any kind into it.

• Be certain that your power source matches the rating listed on the back of the printer. If you are not sure, check with your dealer or with your local power company.

• Your printer has an earthed, 3-pin plug as a safety feature, and it will only fit into an earthed outlet. If you can not plug it in, chances are you have an older, non-earthed outlet; contact an electrician to have the outlet replaced. Do not use an adapter to defeat the earthing.

• To avoid damaging the power cord, do not put anything on it or place it where it will be walked on. If the cord becomes damaged or frayed, replace it immediately.

• If you are using an extension cord or power strip with the printer, make sure that the total of the amperes required by all the equipment on the extension is less than the extension’s rating. The total ratings of all equipment plugged into the outlet should not exceed 15 (10 for Sweden only) amperes.

• The power outlet into which you plug your printer must remain accessible at all times. (CE)

• Do not poke anything into the ventilation slots on the printer; you could get a shock or cause a fire.

English

iHelp Guide

• Aside from the routine maintenance described in this handbook, do not try to service the printer yourself; opening the cover may expose you to shocks or other hazards.

• Do not make any adjustments other than those outlined in the handbook you may cause damage requiring extensive repair work.

If anything happens that indicates that your printer is not working properly or has been damaged, unplug it immediately and contact your dealer.

These are some of the things to look for:

• The power cable or plug is frayed or damaged.

• Liquid has been spilled into the printer, or it has been exposed to water.

• The printer has been dropped, or the cabinet is damaged.

• The printer does not function normally when you are following the operating instructions.

English

ii ML3310/11

Contents

Safety .................................................................................. i

Maintenance ....................................................................... 1

Replacing the Ribbon Cartridge ........................................ 1

Clearing Paper Jams .......................................................... 2

Rear-Feed Jams ................................................................. 2

Correcting Repetitive Rear-Feed Jams .............................. 4

Single-Sheet Jams.............................................................. 6

Cleaning the Housing ........................................................ 7

Troubleshooting................................................................. 8

Using Y our Printer ........................................................... 11

Print Mode: Indicator Lights ........................................... 11

Print Mode: Control Panel Keys ...................................... 12

Selecting the Print Quality .............................................. 13

Selecting the Character Pitch .......................................... 14

Menu Mode: Control Panel ............................................. 14

Entering and Exiting the Menu Mode ............................. 15

Resetting the Menu.......................................................... 15

Printing the Menu Settings.............................................. 15

Changing the Menu Settings ........................................... 15

Summary of Menu Settings............................................. 16

Explanations of Menu Items............................................ 19

Using the Printer's Features ............................................. 21

T ear Feature ..................................................................... 21

Forms T ear -Of f Feature ................................................... 21

Paper Park Feature........................................................... 22

Specifications................................................................... 23

Index ................................................................................ 26

English

iiiHelp Guide

English

iv ML3310/11

Maintenance

Replacing the Ribbon Cartridge

Note: For the best results, use genuine Oki ribbons.

1. Make sure the printer is turned OFF.

2. Centre the printhead (➊).

Caution! The printhead may be HOT!

English

3. Remove and discard the used ribbon cartridge.

➊

4. Unpack the new ribbon cartridge.

1Help Guide

5. Install the new ribbon cartridge.

6. Turn the knob (➊) in the direction of the arrow to

take up any ribbon slack.

➊

Clearing Paper Jams

Rear-Feed Jams

1 . Turn the printer OFF and use the platen knob to back

the paper all the way out.

2 . Open the access cover, and remove the pull-up roller

assembly.

2 ML3310/1 1

3. Remove any torn pieces of paper.

6. Turn the printer on.

4. Replace the pull-up roller assembly, and close the access cover.

5. Reload paper.

7. Press FF/LOAD.

FF/LOAD

Micro Feed

ITEM

English

3Help Guide

Correcting Repetitive Rear-Feed Jams

If the paper keeps jamming, you probably have bits of paper stuck in the paper path.

1. Perform steps 1 through 3 under “Rear-Feed Jams.”

2 . Grasp the paper separator (➊), lift it slightly, pull back

on it, then swing it forward.

➊

SEL

SHIFT

FF/LOAD

Micro Feed Down

POWER ALARM

Micro Feed

PRINT QUALITY

GROUPEXIT

ITEM SET

QUIETPARKTEAR

HSD

UTL

TOF

NLQ

SSD

CHARACTER PITCH

10 12 15

20 PROP

3. Fold some continuous-form paper over three times to make a page four sheets thick, load it on the tractors and close the covers.

4. Swing the paper separator over, and use the platen knob to draw the quadruple-thick page around the platen: this brings out any jammed bits of paper.

PRINT QUALITY

QUIETPARKTEAR

HSD

SET

UTL

TOF

NLQ

SSD

CHARACTER PITCH

10 12 15 17

20 PROP

4 ML3310/1 1

5. Remove the paper pieces, and use the platen knob to

back the paper out.

7. Replace the pull-up roller assembly, and close the access cover.

English

/LOAD

ro Feed

PRINT QUALITY

QUIETPARKTEAR

HSD

SET

UTL

TOF

NLQ

ENU

SSD

CHARACTER PITCH

10 12 15 17

20 PROP

8. Turn the printer on.

6. Swing the paper separator over, reload regular paper, and lower the paper separator back into place.

9. Press FF/LOAD.

FF/LOAD

Micro Feed

ITEM

5Help Guide

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