Ocean Optics Remora User Manual

Installation and Operation Manual

Document Number 027-10000-000-02-0809

Offices: Ocean Optics, Inc. World Headquarters

830 Douglas Ave., Dunedin, FL, USA 34698

Phone [phone]
Fax [phone]

8 a.m.– 8 p.m. (Mon-Thu), 8 a.m.– 6 p.m. (Fri) EST

E-mail: [e-mail] (General sales inquiries)

[e-mail] (Questions about orders)
[e-mail] (Technical support)

Additional
Offices:

Regional Headquarters
Maybachstrasse 11
73760 Ostfildern

Phone [phone]
Fax [phone]
E-Mail [e-mail]

Ocean Optics Asia

666 Gubei Road, Kirin Tower, Suite 601B, Changning District,
Shanghai, PRC. 200336

Phone [phone]

Fax [phone]
E-Mail

[e-mail]

Ocean Optics Europe

Sales and Support Center
Geograaf 24, 6921 EW DUIVEN, The Netherlands

Phone [phone]

Fax [phone]
E-Mail

[e-mail]

Copyright © 2009 Ocean Optics, Inc.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, by any means, electronic,
mechanical, photocopying, recording, or otherwise, without written permission from Ocean Optics, Inc.
This manual is sold as part of an order and subject to the condition that it shall not, by way of trade or otherwise, be lent, re-sold, hired out or
otherwise circulated without the prior consent of Ocean Optics, Inc. in any form of binding or cover other than that in which it is published.

Trademarks

All products and services herein are the trademarks, service marks, registered trademarks or registered service marks of their respective owners.

Limit of Liability

Every effort has been made to make this manual as complete and as accurate as possible, but no warranty or fitness is implied. The information
provided is on an “as is” basis. Ocean Optics, Inc. shall have neither liability nor responsibility to any person or entity with respect to any loss or
damages arising from the information contained in this manual.

Table of Contents

About This Manual......................................................................................................... iii

Document Purpose and Intended Audience..............................................................................iii

Document Summary..................................................................................................................iii

Product-Related Documentation ............................................................................................... iii

Upgrades....................................................................................................................... iv

Warranty........................................................................................................................ iv

Chapter 1: Introduction .....................................................................1

Product Overview .......................................................................................................... 1

Features ........................................................................................................................ 1

Remora Compatibility .................................................................................................... 2

Models Available ........................................................................................................... 2

System Requirements ................................................................................................... 3

About SpectraSuite.................................................................................................................... 3

Shipment Components .................................................................................................. 3

Additional Recommended Equipment............................................................................ 4

Chapter 2: Installing Remora ............................................................ 5

Overview ....................................................................................................................... 5

Configuring Your Computer........................................................................................... 5

Windows XP ..............................................................................................................................5

Windows Vista ........................................................................................................................... 8

Mac OS X ..................................................................................................................................12

Linux .......................................................................................................................................... 15

Connecting the Remora to the Computer ...................................................................... 15

Configuring the Remora................................................................................................. 15

Connecting Remora to the Spectrometer....................................................................... 20

027-10000-000-02-0809 i

Table of Contents

Chapter 3: Operating Remora........................................................... 21

Communicating with SpectraSuite................................................................................. 21

Using the Web Interface ................................................................................................ 23

Acquire Spectra ......................................................................................................................... 25

Data Logging .............................................................................................................................27

Monitor Status ........................................................................................................................... 29

Manage Network ....................................................................................................................... 30

Version Info ............................................................................................................................... 30

Update Firmware ....................................................................................................................... 31

Appendix A: Troubleshooting...........................................................33

Index ................................................................................................... 35

ii 027-10000-000-02-0809

About This Manual

Document Purpose and Intended Audience

This document provides the users of Remora with instructions for installing, configuring, using and
troubleshooting Remora with an attached spectrometer.

Document Summary

Chapter Description

Chapter 1: Introduction

Chapter 2: Installing Remora

Chapter 3: Operating Remora

Appendix A: Troubleshooting

Contains descriptive information about the Remora and how
sampling works. It also provides a list of system requirements
and shipment components.

Provides installation instructions. Includes information for
configuring your computer, and connecting and configuring the
Remora.

Provides instructions for using the Remora to communicate
with SpectraSuite and use the web interface.

Contains a table listing possible issues and recommended
solutions.

Product-Related Documentation

You can access documentation for Ocean Optics products by visiting our website at

http://www.oceanoptics.com. Select Technical → Operating Instructions, then choose the appropriate

document from the available drop-down lists. Or, use the
of the web page.

 Detailed instructions for SpectraSuite Spectrometer Operating Software are located at:

http://www.oceanoptics.com/technical/SpectraSuite.pdf.

Search by Model Number field at the bottom

 HR2000 and HR2000CG-UV-NIR Series High-Resolution Fiber Optic Spectrometers Installation

and Operation Manual

 HR2000+ High-speed Fiber Optic Spectrometer Installation and Operation Manual

 HR4000 and HR4000CG-UV-NIR Series High-resolution Fiber Optic Spectrometers Installation

and Operation Manual

 Maya2000 and Maya2000-Pro Installation and Operation Manual

 NIRQuest Near Infrared Spectrometer Installation and Operation Manual

 QE65000 Scientific-grade Fiber Optic Spectrometer Installation and Operation Manual

027-10000-000-02-0809 iii

About This Manual

Engineering-level documentation is located on our website at Technical → Engineering Docs.

You can also access operating instructions for Ocean Optics products from the Software and Technical

Resources

CD that ships with the product.

Upgrades

Occasionally, you may find that you need Ocean Optics to make a change or an upgrade to your system.
To facilitate these changes, you must first contact Customer Support and obtain a Return Merchandise
Authorization (RMA) number. Please contact Ocean Optics for specific instructions when returning a
product.

Warranty

Your Ocean Optics warranty protects your product from defects in material and workmanship for one
year. This warranty does not

 Accident, misuses, abuse, product modification or neglect

 Shipping
 Repairs by individuals not authorized by Ocean Optics

 Installation of parts that do not conform to Ocean Optics specifications

 Units not used for their intended purpose

This warranty also does not cover any claims based on misrepresentations of the seller and costs
associated with the installation of the unit.

Ocean Optics’ liability is limited to the repair or replacement (at our option) of the unit and shall not
include incidental or consequential damages. Ocean Optics reserves the right to replace a discontinued
model with a comparable model. This warranty also covers the cost of shipping in and out on returned
merchandise.

cover damage caused by the following:

THIS LIMITED WARRANTY IS EXCLUSIVELY AND EXPRESSLY IN LIEU OF ALL OTHER
WARRANITES (EXCEPT TITLE), WHETHER EXPRESS OR IMPLIED. INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTIBILITY OF FITNESS FOR A PARTICULAR PURPOSE.
OCEAN OPTICS SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES.

To obtain warranty services, you must first contact the Ocean Optics Customer Service Department
during regular business hours for information on returning the defective unit. DO NOT RETURN A
UNIT TO OCEAN OPTICS WITHOUT PRIOR AUTHORIZATION FROM CUSTOMER SERVICE.

Note

This is a U.S. warranty only. For a warranty outside the U.S., please contact your
distributor.

iv 027-10000-000-02-0809

Chapter 1

Introduction

Product Overview

Remora is a convenient, low-cost adapter that turns your Ocean Optics spectrometer into a robust web
and information server, allowing you to capture data wirelessly or over the Ethernet. You can connect to
Remora’s web interface and control your spectrometer through Wi-Fi
as PCs, mobile phones, PDAs, etc.

 or Ethernet-enabled devices such

Remora

Possible applications for Remora include polling a spectrometer sitting in your lab from a remote location
and changing spectrometer configuration parameters such as integration time and signal averaging while
on the other side of campus. In addition, spectrometers equipped with Remora can be deployed as a
network of devices that collect real-time data that is instantly accessible via the Internet.

Features

Remora provides the following features:

 Communication with the spectrometer over Ethernet

 A simple web interface (similar in appearance to a wireless router) to

 Set basic acquisition parameters

 Configure networking

 Acquire a Scope mode spectrum

 Allow remote viewing of the status of acquisitions running between the spectrometer and

SpectraSuite

 Perform basic data logging and error notification

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1: Introduction

 Viewing of spectra in either a graph (can be downloaded as a .gif file) or as a text file (in tab-

delimited format)

 Auto-refreshing of the displayed page (i.e., page acquires a new spectrum and updates

automatically after a user-defined number of seconds)

 Multiple user access to the web interface simultaneously (requests are queued)

 FCC Part 15 and CE certification

Remora Compatibility

Remora can be attached to any of the following Ocean Optics spectrometers either directly or through
SpectraSuite software:

 HR2000

 HR2000+

 HR4000

 Maya2000

 Maya2000 Pro

 NIRQuest256-2.1

 NIRQuest256-2.5

 NIRQuest512

 QE65000

Models Available

The following Remora models are available and are based on the spectrometer to which it will be
connected and whether the unit is FCC or CE certified:

Caution

To comply with FCC RF exposure compliance requirements, the antenna used for
this transmitter must be installed to provide a separation distance of at least 20 cm
from all persons and must not be co-located or operating in conjunction with any
other antenna or transmitter.

This is a Class A product. In a domestic environment this product may cause
radio interference, in which case the user may be required to take adequate
measures.

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1: Introduction

System Requirements

 A computer running one of the following operating systems:

 Microsoft Windows – Windows XP, Vista

 Apple Macintosh – OS X version 10.0 or later

 Linux – Red Hat 9 or later, Fedora (any version), Debian 3.1 (Sarge), Ubuntu (any version),

and SUSE (9.0 or later)

 Access to one of the following we browsers:

 Firefox

 Internet Explorer

 Safari

 Opera

 An unencrypted (open) wireless network or a wireless network encrypted with WPA (using a key

longer than 8 characters). Remora does not

About SpectraSuite

SpectraSuite is the latest generation of operating software for all Ocean Optics spectrometers. It is a
completely modular, Java-based spectroscopy software platform that operates on Windows, Macintosh
and Linux operating systems. The software can control any Ocean Optics USB spectrometer and device,
as well as any other manufacturer’s USB instrumentation using the appropriate drivers.

work with WEP.

SpectraSuite is a user-customizable, advanced acquisition and display program that provides a real-time
interface to a variety of signal-processing functions. With SpectraSuite, you have the ability to perform
spectroscopic measurements (such as absorbance, reflectance, and emission), control all system
parameters, collect and display data in real time, and perform reference monitoring and time acquisition
experiments. Consult the SpectraSuite manual for hardware requirements when using SpectraSuite (see

Product-Related Documentation).

Shipment Components

A typical Remora consists of the following components:

 Packing List

The packing list is inside a plastic bag attached to the outside of the shipment box (the invoice
arrives separately). It lists all items in the order. The packing list also includes the shipping and
billing addresses, as well as any items on back order.

 Remora Unit

 Remora Power Supply

A 5.0V/2.0A universal power supply for the Remora unit.

 14-foot Ethernet Cable

027-10000-000-02-0809 3

1: Introduction

 8-inch B-Male-to-Mini-B Male USB Cable

 Two ESD Shields

Two ESD shields are provided for applications requiring adherence to CE regulations. One shield
attaches to the Ethernet cable and the other attaches to the power cable.

 Software and Technical Resources CD

Each order ships with the Ocean Optics Software and Resources CD. This disc contains software,
operating instructions, and product information for all Ocean Optics software, spectrometers, and
spectroscopic accessories. You need Adobe Acrobat Reader version 6.0 or higher to view these
files. Ocean Optics includes the Adobe Acrobat Reader on the

.

CD

Software and Technical Resources

Ocean Optics software requires a password during the installation process. You can locate
passwords for the other software applications on the back of the

Resources CD

package.

Software and Technical

Additional Recommended Equipment

 Ocean Optics HR, Maya, QE or NIRQuest spectrometer

 SpectraSuite® spectrometer operating software

 Router for Wi-Fi applications

4 027-10000-000-02-0809

Chapter 2

Installing Remora

Overview

Installing the Remora consists of the following main steps:

 Configuring your computer to work with Remora

 Configuring the Remora

 Connecting Remora to your spectrometer

Configuring Your Computer

Remora can communicate over wireless (Wi-Fi) or wired Ethernet. To set up the Remora for your local
network, you need to access the Remora’s web interface through the factory-default IP address of

192.168.7.5. The Remora will always be accessible through this IP address and it cannot be changed, so if
you ever configure the Remora in such a way that it is not operating correctly, you can go back and try
again by using this web interface.

To access the Network Configuration web page on the Remora, you must first temporarily set up your
computer to use the same subnet as the Remora. The instructions for how to do this differ depending on
the operating system:

 Windows XP

 Windows Vista

 Mac OS X

 Linux

Windows XP

For computers using a Windows XP operating system, use the following procedure.

► Procedure

1. Unplug the network cable from your computer.

2. Access the Windows Control Panel.

027-10000-000-02-0809 5

2: Installing Remora

3. Click on the Network Connections icon.

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2: Installing Remora

4. Right-click on the Local Area Connection icon that represents your network connection. Then
click on

Properties. The Local Area Connection Properties box appears

5. Select the Internet Protocol (TCP/IP) item in the list, and then click on Properties. The
Internet Protocol (TCP/IP) Properties box appears.

027-10000-000-02-0809 7

2: Installing Remora

6. Select Use the following IP address. Enter 192.168.7.4 for the IP address and 255.255.255.0 for
the Subnet mask:

7. Click the OK button to close the Internet Protocol (TCP/IP) Properties box. You have finished
configuring your computer network for a Windows XP operating system.

Windows Vista

For computers using a Windows Vista operating system, use the following procedure.

► Procedure

1. Unplug the network cable from your computer

2. Access the Windows Control Panel.

8 027-10000-000-02-0809

3. Click on Network and Internet.

2: Installing Remora

4. Click on View network status and tasks under Network and Sharing Center.

027-10000-000-02-0809 9

2: Installing Remora

5. Click on View status next to Connection Local Area Connection. The Local Area
Connection Status

box appears.

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2: Installing Remora

6. Click on Properties. If you are prompted with a box asking your permission to continue, click
Continue. The Local Area Connection Properties box appears.

7. Select Internet Protocol Version 4 (TCP/IPv4) from the list, and then click the Properties
button. The Internet Protocol Version 4 (TCP/IPv4) Properties box appears.

027-10000-000-02-0809 11

2: Installing Remora

8. Select Use the following IP address. Enter 12.168.7.4 for the IP address and 255.255.255.0 for
the subnet mask. Click the
You have finished configuring your computer network for a Windows Vista operating system.

OK button to close the Internet Protocol Version 4 (TCP/IPv4) box.

Mac OS X

For computers using a Mac OS X operating system, use the following procedure.

► Procedure

1. Unplug the network cable from your computer.

2. Access the

System Preferences menu under the Apple menu:

12 027-10000-000-02-0809

2. Click on the Network icon under Internet & Network.

2: Installing Remora

3. If the lock icon in the lower left corner is locked and the text next to it reads Click the lock to
make changes

027-10000-000-02-0809 13

, click on the padlock icon and enter your password (if prompted).

2: Installing Remora

4. Change the Configure selection to Manually. Enter 192.168.7.4 for the IP Address and

255.255.255.0 for the Subnet Mask.

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2: Installing Remora

5. Click the Apply button for the changes take effect. You have finished configuring your computer
network for a Mac OS X operating system.

Linux

Because so many distributions of Linux are available, and these typically come with different desktop
managers and (usually) one of two different file system structures, the details of how to configure
networking on Linux are outside the scope of this document. Please configure your particular distribution
of Linux to use a static IP of

192.168.7.4 and a subnet mask of 255.255.255.0.

Connecting the Remora to the Computer

After you have configured your computer to use the Remora, connect the Remora to your computer.

► Procedure

1. Connect one end of the Ethernet cable to the Remora and the other end to your computer.

If adherence to CE regulations are required, slip the plastic ESD shield that fits the Ethernet cable
onto the Ethernet plug so that it sits between the plug and the Remora unit.

2. Plug the connector of the Remora power supply into the Remora.

If adherence to CE regulations are required, slip the plastic ESD shield that fits the power cable
onto the power plug so that it sits between the plug and the Remora unit.

3. Plug the Power supply into an electrical outlet. Wait a full two minutes
completely boot up.

4. Check the Ethernet connector on the Remora and make sure the link light is flashing.

for the device to

Configuring the Remora

► Procedure

1. Enter this address in your browser: http://192.168.7.5/configurenetwork.html. The following
Remora page appears for you to fill in as applicable for your network:

027-10000-000-02-0809 15

2: Installing Remora

2. Fill in the Wired Ethernet information:

a. You have the option of using a static IP or a dynamically assigned IP for your wired Ethernet

connection. If you are unsure about which one to use, contact your network administrator.

b. If you want to use a dynamically-assigned IP address, click the

DHCP checkbox and leave

the other boxes empty:

c. If you want to use a statically-assigned IP address, leave the DHCP checkbox blank and fill

in the other fields:

16 027-10000-000-02-0809

2: Installing Remora

Note

These values are for demonstrative purposes only. Check with your network
administrator for correct values.

3. Fill in the WIFI information, taking note of the following information:

 The Wireless (Wi-Fi) connection will be configured assuming a DHCP address.

 Make sure that the wireless network you are using does not use the 192.168.7 subnet.

 You can optionally use WPA authentication if your wireless network requires it. For

security purposes, the WPA key must be at least 8 characters long.

 If you do not supply WPA credentials, the wireless connection will be configured assuming

the network is not encrypted.

 The Remora does not support operation on WEP-enabled networks.

 The Remora does not support operation as a wireless access point.

4. Click the

Apply button. A page similar to the following appears. If you supplied information for a

static IP address, that information will be shown here.

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2: Installing Remora

5. Following the directions on the page, disconnect the Remora from your computer, plug the
Remora into your LAN (or make sure it is within range of the Wireless Access Point if using Wi­Fi), and reboot the Remora. Wait at least two full minutes for the Remora to boot up.

6. Once the Remora has booted up, you can unplug the Remora from the LAN, connect the Remora
back to your computer with the Ethernet cable, and go to the following address to view the
DHCP-assigned address(es):

http://192.168.7.5/network.html.You should see a Network Status

page that looks similar to this:

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2: Installing Remora

7. Once you have made note of the IP addresses, you can plug the Remora back into your LAN (if
using wired Ethernet) and reset your computer’s network configuration to its original settings.

027-10000-000-02-0809 19

2: Installing Remora

Connecting Remora to the Spectrometer

These installation instructions assume that you already have an Ocean Optics spectrometer compatible
with Remora (see
SpectraSuite software.

► Procedure

1. If you are connecting Remora to a spectrometer that uses an external power supply (e.g.,
QE65000, NIRQuest, etc.), ensure that the power supply is connected to the spectrometer.

2. Connect the spectrometer to the Remora with the supplied B-Male to Mini-B Male USB Cable:

Remora Compatibility) connected to the computer and the spectrometer is using

Example of Remora Connected to QE65000 Spectrometer

20 027-10000-000-02-0809

Chapter 3

Operating Remora

Communicating with SpectraSuite

The Remora enables you to remotely monitor acquisitions running between the attached Ocean Optics
spectrometer and SpectraSuite operating software. You can also change the spectrometer’s basic
acquisition parameters.

Caution

Remain at least 20 cm away from the Remora while it is in operation.

► Procedure

To use the Remora to communicate with SpectraSuite over Ethernet, follow these steps:

1. Click on

Wizard

2. Make sure that you have a spectrometer connected to your Remora. See

the Spectrometer for more information.

3. Select
Remora. Make sure the port number is

Network Spectrometer in the Spectrometer menu. The Network Configuration

appears.

Spectrometer with a Remora as the Spectrometer Type and enter the IP address of the

7654.

Connecting Remora to

027-10000-000-02-0809 21

A: Troubleshooting

4. Click the Next button, and wait while SpectraSuite connects. The following screen appears:

5. Click Finish. The Remora icon appears in SpectraSuite’s Data Sources window.

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2: Installing Remora

6. From this point, you can control your Spectrometer as usual. To check the status of the Ethernet
connection between SpectraSuite and the Remora, right-click on the Remora Icon and select
Spectrometer Features. The Spectrometer Features screen appears. Select the Network tab.

Caution

Make sure that all acquisitions have been stopped before changing any settings on
this tab.

Using the Web Interface

The Remora also has an interactive web interface.

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A: Troubleshooting

► Procedure

To access the web interface, perform the following steps:

1. Navigate to the Remora’s IP address in your browser.

By default, the Spectral Acquisition page appears.

2. To navigate the web interface, use the red buttons that appear at the top of each page:

The following functions are available:

 Acquire Spectra

 Data Logging

 Monitor Status

 Manage Network

 Version Info

 Update Firmware

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2: Installing Remora

Acquire Spectra

► Procedure

1. To acquire a spectrum, click on the index.html link as shown on the information page. The
following screen appears:

3. Fill in the acquisition parameters and click the Acquire button. (The Reset button resets the form
to the default values.) Available acquisition parameters include the following:

 Integration Time: The length of the integration period. This is the same as Integration

Time in SpectraSuite.

 Boxcar Width: The number of pixels on each side of a given pixel to smooth. This is the

same as Boxcar Width in SpectraSuite.

 Scans to Average: The number of scans you want to average on a pixel-by-pixel basis.

This is the same as the Scans to Average in SpectraSuite.

 Strobe/Lamp Enable: Drives the Strobe/Lamp Enable pin to be high before the spectrum

is acquired. This is the same as Strobe/Lamp Enable in SpectraSuite.

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A: Troubleshooting

 Control Thermo-Electric Cooling: Turns on TEC for the QE65000 and NIRQuest

spectrometers. This is the same as TEC Enable in SpectraSuite.

 Desired Detector Temperature: The desired set point of the TEC in degrees Celsius.

 Auto-Refresh: Automatically refreshes the page, acquiring another spectrum.

 Refresh Rate: The number of seconds between refreshes of the page.

 Log Spectrum: Saves the acquired spectrum on the device for later retrieval. See Data

Logging for more information.

4. Click the

Acquire button. A new page containing a spectrum appears:

5. To save this image, right-click on the image and select Save Image As… if using Firefox, or
Save Picture As… if using Internet Explorer.

6. Scroll down the page to see a link to view the Spectrum as a text file, a list of your acquisition
parameters, a log of the spectral acquisition, and a form to request another spectrum.

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2: Installing Remora

Data Logging

► Procedure

1. To monitor data logging, click on the data-logging.html link as shown on the information page.
The following screen appears:

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A: Troubleshooting

2. Click on the Download saved files link. The following page appears:

Note

If the following screen appears instead, it means that you haven’t been selecting the “Log
Spectrum” checkbox when acquiring data from the web interface.

3. Click on the Save Files link and you will be prompted with a zip file of text files to save. These
are tab-delimited spectrum files that can be loaded by SpectraSuite.

4. It is important to download and clear the saved files periodically or you will run out of room
while trying to log data. To clear the files, click on the

logging.html

28 027-10000-000-02-0809

page. The following screen appears:

Clear saved files link from the data-

2: Installing Remora

5. Click on the Confirm Deletion link to clear the files. The following screen appears:

There is no way to log spectra while running can acquisition from SpectraSuite. Set up file saving
in SpectraSuite to do this instead.

Monitor Status

To view acquisition status, click on the acquirestastics.html link as shown on the information page. The
following screen appears:

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A: Troubleshooting

This is a convenient way for you to check if acquisitions between SpectraSuite and the Remora are still
running.

Manage Network

The Manage Network button displays the current network configuration on the Network Status screen.

Configuring the Remora for more information.

See

Version Info

Occasionally you may need to call Ocean Optics Tech Support. If this happens one of the first things you
will be asked is what version of the firmware you are running. You can get this by clicking on the

versioninfo.html link from the Information page. The following page appears with the installed firmware

version:

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Update Firmware

2: Installing Remora

You can update your Remora’s firmware remotely if necessary.

► Procedure

1. Click on the checkforupdates.html link on the Information page. The following page appears if
there is an update available:

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A: Troubleshooting

If you get the following page instead, then you are running the latest version of the
firmware:

Note

2. If you want to re-flash your Remora, make sure the Remora is not currently performing any
functions (e.g., communicating with SpectraSuite), disconnect any spectrometers from the
Remora, and then click the

Reflash button. The following page appears:

Caution

Do not power off the Remora or disconnect the Ethernet cable (if using wired
Ethernet) while it is re-flashing. Doing so can make your Remora non-operational.

3. When the unit is finished re-programming, the Ethernet lights go out indicating that the device is
ready to be rebooted. Reboot the Remora.

32 027-10000-000-02-0809

Appendix A

Troubleshooting

If you are having problems getting your Remora to communicate properly, try the following
troubleshooting tips:

Issue Possible Solution

You have configured the networking in such
a way that it is not operating or you don’t
remember the settings.

You cannot communicate with the Remora. Reboot the Remora and wait a full 2 minutes before

The network communication seems to drop. Power-cycling the Remora will usually fix the problem.

You are trying to acquire spectral data (either
through the web interface or SpectraSuite)
and the Remora appears to “hang.”

You can always get to the device via the factory IP of

192.168.7.5. See

trying to communicate with it.

Unplug the USB cable from the spectrometer and plug it
back in. If necessary, reboot the Remora.

Configuring Your Computer.

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A: Troubleshooting

34 027-10000-000-02-0809

Index

A

acquire spectra, 25
acquisition status, 29
Adobe Acrobat Reader, 4

C

communicating with SpectraSuite, 21
compatibility, 2
computer

configuring, 5

configuring

computer, 5
Linux computers, 15
Mac OS X computers, 12
Remora, 15
Windows Vista computers, 8
Windows XP computers, 5

connecting

Remora to a spectrometer, 20
to a computer, 15

F

features, 1
firmware

update, 31

I

installation, 5

L

Linux, 15

M

Mac OS X, 12
manage network, 30
models, 2
monitor status, 29

D

data logging, 27
document

audience, iii
purpose, iii
summary, iii

E

equipment

recommended, 4

027-10000-000-02-0809 35

network

manage, 30
status, 18, 30

operation, 21

packing list, 3
passwords, 4
product overview, 1
product-related documentation, iii

N

O

P

Index

S

shipment components, 3
Software and Resources Library CD, 4
spectra

acquire, 25

SpectraSuite, 3

communicating with, 21

System Requirements, 3

T

troubleshooting, 33

U

update firmware, 31
upgrades, iv

V

version information, 30

W

warranty, iv
web interface, 23
Windows Vista, 8
Windows XP, 5

36 027-10000-000-02-0809